The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 357 363 356
Rank change year-on-year
+6 -7
Permanent jobs requiring a 3rd Line Support 327 266 294
As % of all permanent IT jobs located in London 0.67% 0.60% 0.57%
As % of the Job Titles category 0.72% 0.64% 0.60%
Number of salaries quoted 293 223 262
Average salary £40,000 £37,500 £38,250
Average salary % change year-on-year
+6.66% -1.96%
90% offered a salary of more than £31,000 £30,500 £31,050
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
45368 41365 48826
As % of all permanent IT jobs located in London 93.39% 93.43% 94.52%
Number of salaries quoted 38150 34593 42529
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £31,675 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 24 July 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -14 54 £42,500 +6.25% 5
Bromley +2 14 £37,500 -16.66%
Sidcup - 5 £39,000 -
Chislehurst - 4 £36,000 -
Bexley - 3 £36,000 -
Uxbridge -5 2 £36,250 -3.33%
Wimbledon -11 2 £42,500 -5.55%
Teddington - 2 £42,500 -
Brentford - 2 £40,000 -
Chessington - 2 £50,000 -
New Malden - 2 £42,500 -
Croydon -6 1 £35,000 +2.94%
Orpington - 1 £32,500 -
Docklands, London - 1 - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 24 July 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 506 (86.20%) Windows
2 317 (54.00%) Active Directory
3 293 (49.91%) Microsoft
4 281 (47.87%) MS Exchange
5 268 (45.66%) VMware
6 254 (43.27%) Windows Server 2008
7 172 (29.30%) VMware Infrastructure
8 171 (29.13%) Citrix
8 171 (29.13%) Windows Server 2003
9 163 (27.77%) Exchange Server 2010
10 159 (27.09%) MS Office
11 148 (25.21%) Cisco
12 143 (24.36%) MS Excel
13 127 (21.64%) ITIL
14 124 (21.12%) Windows XP
15 121 (20.61%) Exchange Server 2007
16 120 (20.44%) Microsoft Certification
17 119 (20.27%) Finance
18 117 (19.93%) Firewall
19 116 (19.76%) SQL
20 113 (19.25%) Windows 7
21 112 (19.08%) Windows Server 2012
22 111 (18.91%) Blackberry
23 107 (18.23%) SQL Server
23 107 (18.23%) SAN
24 98 (16.70%) DNS
24 98 (16.70%) MCSE
25 88 (14.99%) SCCM
26 87 (14.82%) Linux
27 84 (14.31%) Exchange Server 2003

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 24 July 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 281 (47.87%) MS Exchange
2 163 (27.77%) Exchange Server 2010
3 121 (20.61%) Exchange Server 2007
4 84 (14.31%) Exchange Server 2003
5 61 (10.39%) Exchange Server 2013
6 30 (5.11%) SharePoint
6 30 (5.11%) IIS
7 27 (4.60%) Lync
8 20 (3.41%) Blackberry Enterprise Server
9 8 (1.36%) WebSphere
10 7 (1.19%) IBM Notes
10 7 (1.19%) Exchange Server 2000
11 6 (1.02%) Apache
12 5 (0.85%) Tomcat
12 5 (0.85%) Lotus Domino
12 5 (0.85%) WorkSite
12 5 (0.85%) SharePoint 2010
13 3 (0.51%) Office Communications Server
14 2 (0.34%) SharePoint 2013
15 1 (0.17%) SAS
Applications
1 159 (27.09%) MS Office
2 143 (24.36%) MS Excel
3 52 (8.86%) MS PowerPoint
Business Applications
1 13 (2.21%) Remedy ITSM
2 7 (1.19%) Temenos T24
3 4 (0.68%) Eikon
3 4 (0.68%) Dynamics CRM
4 3 (0.51%) Movex
5 2 (0.34%) RMDS
6 1 (0.17%) Agresso
6 1 (0.17%) FRx
6 1 (0.17%) Dynamics GP
Cloud Services
1 27 (4.60%) Office 365
2 6 (1.02%) SaaS
3 5 (0.85%) IaaS
4 4 (0.68%) Microsoft Azure
4 4 (0.68%) Amazon AWS
5 3 (0.51%) Cloud Computing
6 2 (0.34%) PaaS
Communications & Networking
1 117 (19.93%) Firewall
2 107 (18.23%) SAN
3 98 (16.70%) DNS
4 73 (12.44%) TCP/IP
5 68 (11.58%) LAN
6 63 (10.73%) VPN
6 63 (10.73%) WAN
7 54 (9.20%) DHCP
8 42 (7.16%) VLAN
9 34 (5.79%) Internet
10 25 (4.26%) NAS
11 24 (4.09%) Wireless
12 23 (3.92%) iSCSI
13 16 (2.73%) VoIP
14 15 (2.56%) Cisco IOS
15 14 (2.39%) MPLS
16 13 (2.21%) Wi-Fi
17 9 (1.53%) SSL
18 6 (1.02%) BIG-IP
19 5 (0.85%) DSL
Database & Business Intelligence
1 107 (18.23%) SQL Server
2 37 (6.30%) SQL Server 2008
3 15 (2.56%) SQL Server 2005
4 11 (1.87%) MySQL
5 9 (1.53%) RDBMS
5 9 (1.53%) Relational Database
6 8 (1.36%) SQL Server Integration Services
6 8 (1.36%) SQL Server Reporting Services
7 7 (1.19%) SQL Server 2000
8 6 (1.02%) SQL Server Analysis Services
8 6 (1.02%) DTS
9 5 (0.85%) SQL Server 2012
10 3 (0.51%) PostgreSQL
11 2 (0.34%) Crystal Reports
12 1 (0.17%) DB2
12 1 (0.17%) MS Access
12 1 (0.17%) MongoDB
Development Applications
1 2 (0.34%) Team Foundation Server
1 2 (0.34%) Visual Studio
2 1 (0.17%) VSS/SourceSafe
2 1 (0.17%) MSI
2 1 (0.17%) CruiseControl
2 1 (0.17%) TeamCity
2 1 (0.17%) Hudson
General
1 119 (20.27%) Finance
2 77 (13.12%) Banking
3 47 (8.01%) Law
4 36 (6.13%) Investment Banking
5 20 (3.41%) Back Office
6 19 (3.24%) Front Office
7 18 (3.07%) Retail
8 17 (2.90%) Legal
9 16 (2.73%) Telecoms
10 9 (1.53%) Advertising
11 5 (0.85%) Publishing
12 4 (0.68%) Multimedia
12 4 (0.68%) Billing
13 3 (0.51%) Financial Institution
13 3 (0.51%) Spanish Language
14 2 (0.34%) Marketing
14 2 (0.34%) Online Betting
14 2 (0.34%) Games
Libraries, Frameworks & Software Standards
1 15 (2.56%) Software Packaging
2 10 (1.70%) Web Services
2 10 (1.70%) XML
3 9 (1.53%) FIX Protocol
4 8 (1.36%) .NET
5 5 (0.85%) HTML
6 4 (0.68%) ASP.NET
6 4 (0.68%) CSS
7 2 (0.34%) Apache Camel
7 2 (0.34%) ActiveMQ
7 2 (0.34%) Ajax
7 2 (0.34%) JSON
7 2 (0.34%) WebSphere Message Broker
7 2 (0.34%) jQuery
7 2 (0.34%) XHTML
7 2 (0.34%) JMS
7 2 (0.34%) DHTML
7 2 (0.34%) SOAP
7 2 (0.34%) DOM
7 2 (0.34%) SAML
Miscellaneous
1 111 (18.91%) Blackberry
2 53 (9.03%) PDA
3 33 (5.62%) Clustering
4 21 (3.58%) Computer Science
5 19 (3.24%) Management Information System
6 15 (2.56%) Replication
7 12 (2.04%) Hedge funds
7 12 (2.04%) PKI
8 11 (1.87%) Smartphone
9 9 (1.53%) iPad
9 9 (1.53%) iPhone
10 5 (0.85%) Enterprise Software
10 5 (0.85%) Enterprise Storage
11 4 (0.68%) Foreign Exchange (FX)
12 3 (0.51%) Thin Client
12 3 (0.51%) Client/Server
12 3 (0.51%) Fat Client
12 3 (0.51%) Open Source
13 2 (0.34%) FlexPod
13 2 (0.34%) Web 2.0
Operating Systems
1 506 (86.20%) Windows
2 254 (43.27%) Windows Server 2008
3 171 (29.13%) Windows Server 2003
4 124 (21.12%) Windows XP
5 113 (19.25%) Windows 7
6 112 (19.08%) Windows Server 2012
7 87 (14.82%) Linux
8 48 (8.18%) Windows 8
9 43 (7.33%) Mac OS
10 37 (6.30%) UNIX
11 31 (5.28%) Android
12 22 (3.75%) Mac OS X
13 18 (3.07%) Apple iOS
14 17 (2.90%) Red Hat Enterprise Linux
15 9 (1.53%) Solaris
16 8 (1.36%) Windows 2000 Server
16 8 (1.36%) Debian
17 7 (1.19%) Windows Mobile
17 7 (1.19%) CentOS
18 5 (0.85%) SUSE
Processes & Methodologies
1 127 (21.64%) ITIL
2 46 (7.84%) Migration
3 35 (5.96%) Service Management
4 24 (4.09%) Disaster Recovery
5 23 (3.92%) ITSM
5 23 (3.92%) Change Management
6 21 (3.58%) E-Commerce
7 18 (3.07%) Service Delivery
8 17 (2.90%) Project Management
8 17 (2.90%) Release Management
9 16 (2.73%) ETRM
9 16 (2.73%) ITIL V3
10 13 (2.21%) Performance Monitoring
11 12 (2.04%) Problem Management
12 11 (1.87%) Business Continuity
12 11 (1.87%) Asset Management
12 11 (1.87%) Performance Tuning
13 10 (1.70%) Load Balancing
13 10 (1.70%) Security Management
14 9 (1.53%) Investment Management
Programming Languages
1 116 (19.76%) SQL
2 49 (8.35%) PowerShell
3 24 (4.09%) VBScript
4 22 (3.75%) Python
5 18 (3.07%) Java
6 16 (2.73%) Shell Script
7 11 (1.87%) T-SQL
8 6 (1.02%) Bash Shell
8 6 (1.02%) PHP
9 5 (0.85%) VB
10 4 (0.68%) C#
10 4 (0.68%) JavaScript
11 3 (0.51%) C
12 2 (0.34%) PHP5
12 2 (0.34%) PHP4
13 1 (0.17%) Perl
13 1 (0.17%) VBA
13 1 (0.17%) MATLAB
Qualifications
1 120 (20.44%) Microsoft Certification
2 98 (16.70%) MCSE
3 80 (13.63%) Degree
4 64 (10.90%) Cisco Certification
5 52 (8.86%) MCITP
5 52 (8.86%) CCNA
6 29 (4.94%) MCSA
7 19 (3.24%) VMware Certified Professional (VCP)
8 18 (3.07%) ITIL Certification
9 14 (2.39%) Citrix Certification
10 13 (2.21%) CCA
10 13 (2.21%) CCNP
11 12 (2.04%) MCP
12 11 (1.87%) A+ Certification
13 9 (1.53%) MCTS
14 6 (1.02%) CCAA
15 4 (0.68%) SC Cleared
15 4 (0.68%) Security Cleared
16 3 (0.51%) MCDST
17 2 (0.34%) CCIA
Quality Assurance & Compliance
1 40 (6.81%) SLA
2 3 (0.51%) ISO 9001
3 1 (0.17%) PCI DSS
3 1 (0.17%) Solvency II
System Software
1 317 (54.00%) Active Directory
2 172 (29.30%) VMware Infrastructure
3 73 (12.44%) XenApp
4 52 (8.86%) Hyper-V
5 51 (8.69%) vSphere
6 44 (7.50%) XenDesktop
7 29 (4.94%) VMware ESX
8 23 (3.92%) XenServer
9 18 (3.07%) Microsoft App-V
10 14 (2.39%) Terminal Services
11 13 (2.21%) VMware ESXi
12 9 (1.53%) Citrix Presentation Server
13 5 (0.85%) Xen
13 5 (0.85%) NLBS
14 4 (0.68%) Terminal Server
15 3 (0.51%) ISA Server
15 3 (0.51%) VMware Server
16 2 (0.34%) ProxySG
17 1 (0.17%) NFS
17 1 (0.17%) VMware Workstation
Systems Management
1 88 (14.99%) SCCM
2 39 (6.64%) Backup Exec
3 30 (5.11%) Norton AntiVirus
4 23 (3.92%) NetBackup
4 23 (3.92%) SCOM
5 19 (3.24%) WSUS
6 10 (1.70%) Nagios
7 6 (1.02%) Symantec Enterprise Vault
8 5 (0.85%) FortiGate
9 3 (0.51%) MAILsweeper
9 3 (0.51%) WMI
9 3 (0.51%) HP SIM
10 2 (0.34%) Puppet
10 2 (0.34%) SCOrch
10 2 (0.34%) Tivoli
11 1 (0.17%) ARCserve
11 1 (0.17%) Control-M
11 1 (0.17%) SCVMM
11 1 (0.17%) Forefront Identity Manager
11 1 (0.17%) SCSM
Vendors
1 293 (49.91%) Microsoft
2 268 (45.66%) VMware
3 171 (29.13%) Citrix
4 148 (25.21%) Cisco
5 47 (8.01%) Apple
6 42 (7.16%) HP
7 38 (6.47%) Bloomberg
7 38 (6.47%) Symantec
8 33 (5.62%) Reuters
9 29 (4.94%) Veeam
10 28 (4.77%) WatchGuard
11 26 (4.43%) Oracle
11 26 (4.43%) McAfee
12 24 (4.09%) Red Hat
13 23 (3.92%) EMC
14 20 (3.41%) Kaspersky
14 20 (3.41%) Remedy
15 19 (3.24%) Veritas
16 18 (3.07%) Avaya
17 15 (2.56%) Juniper
West London
Networking People
Salary: £25000 - £30000 per annum + Benefits
Posted: 22 hours ago
London
FIRST POINT IT RESOURCING
Salary: £40000 - £55000 per annum + Bonus + Benefits
Posted: Yesterday
North London
Harvey Nash plc
Salary: £35000 - £38000 per annum + bens + bonus
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: up to £49k (package)+ o/t+ben+training
Posted: Yesterday
London
Ashdown IT
Salary: £36000 - £42000 per annum + substantial benefits
Posted: Yesterday
London
Michael Page Technology - The Science Museum Group
Salary: benefits
Posted: Yesterday
London
Etech Partners
Salary: Up to £35,000 per annum
Posted: Yesterday
Wembley, Middlesex
IT People First
Salary: From £25,000 to £35,000 per annum (Neg) + Benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £45k - 50k per year
Posted: 3 days ago
London
Esum
Salary: From £23,000 to £25,000 per annum
Posted: 5 days ago
City, London
Applause IT Innovation
Salary: £40000 - £45000 per annum + excellent benefits and training
Posted: 6 days ago
London
NFP Group Ltd
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 9 days ago
City of London
Applause IT Innovation
Salary: £35000 - £45000 per annum + excellent benefits and training
Posted: 13 days ago
North London
Recruitment Genius
Salary: £28000 - £32000 per annum
Posted: 15 days ago
City of London
Deerfoot IT
Salary: £68000 - £70000 per annum + bonus, benefits
Posted: 19 days ago
London
NFP Group Ltd
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 19 days ago
London
Blue Town Online
Salary: dependent on experience
Posted: 21 days ago
London
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Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 26 days ago