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3rd Line Support Jobs in London

Browse 19 3rd Line Support job vacancies in London

The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

3 months to
20 Jun 2013

Same period 2012

Same period 2011

Third Line Support

Rank

340

374

415

Rank change year-on-year

+34

+41

Permanent jobs requiring a 3rd Line Support

295

265

253

As % of all permanent IT jobs located in London

0.658%

0.507%

0.421%

As % of the Job Titles category

0.704%

0.539%

0.450%

Number of salaries quoted

233

242

224

Average salary

£37,500

£38,000

Average salary % change year-on-year

-1.31%

90% offered a salary of more than

£30,000

£32,050

£29,000

10% offered a salary of more than

£51,200

£50,000

£47,500

UK excluding London average salary

£32,500

£35,000

£32,500

% change year-on-year

-7.14%

+7.69%

All Job Titles
London

Permanent IT job ads with a match in the
Job Titles category

41912

49208

56207

As % of all permanent IT jobs located in London

93.44%

94.21%

93.44%

Number of salaries quoted

35248

42839

47542

Average salary

£51,500

£50,000

£52,500

Average salary % change year-on-year

+3.00%

-4.76%

90% offered a salary of more than

£32,500

£31,750

£31,500

10% offered a salary of more than

£75,000

£80,000

£77,500

UK excluding London average salary

£38,000

£38,500

£37,500

% change year-on-year

-1.29%

+2.66%

3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 20 June 2013.

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
City of London	+7	68	£42,250	+6.28%	8
Uxbridge	+15	11	£37,500	-14.28%	1
Wimbledon	+1	6	£45,000	-
Croydon	+13	5	£34,000	-2.85%
Bromley	-2	3	£45,000	+28.57%
Stanmore	-	3	£28,000	-
Enfield	-	2	£25,250	-
Harrow	-	2	£28,500	-
Wembley	-	2	£23,500	-
Surbiton	+1	1	£35,000	-6.66%
3rd Line Support England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1	388 (71.99%)	Windows
2	315 (58.44%)	Microsoft
3	267 (49.54%)	Active Directory
4	245 (45.45%)	MS Exchange
5	218 (40.45%)	Windows Server 2008
6	208 (38.59%)	VMware
7	178 (33.02%)	Windows Server 2003
8	168 (31.17%)	MS Excel
9	164 (30.43%)	Exchange Server 2010
10	146 (27.09%)	Cisco
11	143 (26.53%)	Citrix
12	122 (22.63%)	Exchange Server 2007
13	119 (22.08%)	Firewall
14	114 (21.15%)	Blackberry
15	97 (18.00%)	MS Office

16	94 (17.44%)	Windows XP
17	93 (17.25%)	SAN
17	93 (17.25%)	VMware Infrastructure
18	90 (16.70%)	ITIL
19	89 (16.51%)	SQL
19	89 (16.51%)	TCP/IP
20	88 (16.33%)	Windows 7
21	87 (16.14%)	Microsoft Certification
22	82 (15.21%)	SQL Server
22	82 (15.21%)	Finance
23	74 (13.73%)	LAN
23	74 (13.73%)	DNS
24	72 (13.36%)	XenApp
25	68 (12.62%)	Cisco Certification
26	67 (12.43%)	WAN

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1	33 (6.122%)	.NET
2	19 (3.525%)	ASP.NET
3	12 (2.226%)	Software Packaging
4	8 (1.484%)	Application Packaging
5	7 (1.299%)	HTML
5	7 (1.299%)	Web Services
5	7 (1.299%)	XML
6	5 (0.928%)	WSH
7	4 (0.742%)	COM
8	3 (0.557%)	LAMP
8	3 (0.557%)	CSS
9	2 (0.371%)	.NET Framework
9	2 (0.371%)	SOAP
10	1 (0.186%)	J2EE

Application Platforms
1	245 (45.45%)	MS Exchange
2	164 (30.43%)	Exchange Server 2010
3	122 (22.63%)	Exchange Server 2007
4	57 (10.58%)	Blackberry Enterprise Server
5	48 (8.905%)	Exchange Server 2003
6	45 (8.349%)	SharePoint
7	34 (6.308%)	IIS
8	28 (5.195%)	Lync
9	15 (2.783%)	WorkSite
10	7 (1.299%)	Exchange Server 2013
11	5 (0.928%)	IBM Notes
12	4 (0.742%)	Exchange Server 2000
13	3 (0.557%)	Apache
13	3 (0.557%)	SharePoint 2010
14	2 (0.371%)	SharePoint Server
14	2 (0.371%)	Windows Azure
14	2 (0.371%)	Tomcat
14	2 (0.371%)	Lotus Domino
14	2 (0.371%)	Site Server
15	1 (0.186%)	WebLogic

Applications
1	168 (31.17%)	MS Excel
2	97 (18.00%)	MS Office
3	49 (9.091%)	MS PowerPoint
4	16 (2.968%)	MS Visio
5	7 (1.299%)	Office 365
6	1 (0.186%)	MS Project

Business Applications
1	6 (1.113%)	assyst
2	4 (0.742%)	Oracle Applications
2	4 (0.742%)	Oracle Retail
3	3 (0.557%)	Dynamics CRM
3	3 (0.557%)	Dynamics AX
4	1 (0.186%)	EMB Igloo
4	1 (0.186%)	Bloomberg TOMS
4	1 (0.186%)	3000 Xtra

Communications & Networking
1	119 (22.08%)	Firewall
2	93 (17.25%)	SAN
3	89 (16.51%)	TCP/IP
4	74 (13.73%)	LAN
4	74 (13.73%)	DNS
5	67 (12.43%)	WAN
6	59 (10.95%)	DHCP
7	48 (8.905%)	VoIP
8	44 (8.163%)	VPN
9	24 (4.453%)	MPLS
10	22 (4.082%)	VLAN
11	20 (3.711%)	OSPF
12	19 (3.525%)	NAS
13	18 (3.340%)	Internet
14	15 (2.783%)	iSCSI
14	15 (2.783%)	Unified Communications
15	13 (2.412%)	Fibre Channel
16	12 (2.226%)	NetScaler
17	10 (1.855%)	Wireless
18	9 (1.670%)	HTTP

Database & Business Intelligence
1	82 (15.21%)	SQL Server
2	34 (6.308%)	SQL Server 2008
3	28 (5.195%)	SQL Server 2005
4	16 (2.968%)	MySQL
5	5 (0.928%)	SQL Server 2000
5	5 (0.928%)	DTS
6	4 (0.742%)	SQL Server Reporting Services
6	4 (0.742%)	SQL Server Integration Services
6	4 (0.742%)	Oracle Reports
6	4 (0.742%)	PostgreSQL
6	4 (0.742%)	MongoDB
7	3 (0.557%)	GIS
7	3 (0.557%)	Crystal Reports
7	3 (0.557%)	SQL Server Analysis Services
8	2 (0.371%)	dBASE
8	2 (0.371%)	Oracle Discoverer
8	2 (0.371%)	Ingres
8	2 (0.371%)	Data Warehouse
8	2 (0.371%)	Big Data
9	1 (0.186%)	IDOL

Development Applications
1	5 (0.928%)	Hudson
1	5 (0.928%)	MSI
2	4 (0.742%)	CruiseControl
2	4 (0.742%)	TeamCity
3	3 (0.557%)	Trac
3	3 (0.557%)	JMeter
3	3 (0.557%)	Subversion
4	2 (0.371%)	Team Foundation Server
4	2 (0.371%)	Visual Studio
5	1 (0.186%)	Jenkins

General
1	82 (15.21%)	Finance
2	62 (11.50%)	Banking
3	39 (7.236%)	Retail
3	39 (7.236%)	Telecoms
4	22 (4.082%)	Law
5	12 (2.226%)	Marketing
6	11 (2.041%)	Back Office
7	10 (1.855%)	Legal
8	8 (1.484%)	Billing
9	6 (1.113%)	Investment Banking
9	6 (1.113%)	Financial Institution
10	5 (0.928%)	Advertising
11	4 (0.742%)	International Banking
11	4 (0.742%)	Aerospace
12	3 (0.557%)	French Language
13	2 (0.371%)	Front Office
14	1 (0.186%)	Publishing
14	1 (0.186%)	Games

Miscellaneous
1	114 (21.15%)	Blackberry
2	40 (7.421%)	PDA
3	32 (5.937%)	Clustering
4	20 (3.711%)	Firmware
5	17 (3.154%)	Hedge funds
6	11 (2.041%)	Computer Science
7	10 (1.855%)	SaaS
8	9 (1.670%)	Statistics
9	8 (1.484%)	Management Information System
10	7 (1.299%)	iPhone
11	6 (1.113%)	Video Conferencing
11	6 (1.113%)	Client/Server
12	5 (0.928%)	Enterprise Software
12	5 (0.928%)	Replication
12	5 (0.928%)	Handset
12	5 (0.928%)	Mathematics
13	4 (0.742%)	Fat Client
13	4 (0.742%)	Celerra
13	4 (0.742%)	Thin Client
13	4 (0.742%)	CLARiiON

Operating Systems
1	388 (71.99%)	Windows
2	218 (40.45%)	Windows Server 2008
3	178 (33.02%)	Windows Server 2003
4	94 (17.44%)	Windows XP
5	88 (16.33%)	Windows 7
6	39 (7.236%)	Linux
7	33 (6.122%)	Mac OS X
8	31 (5.751%)	UNIX
9	27 (5.009%)	Solaris
10	23 (4.267%)	Windows Server 2012
11	15 (2.783%)	Windows 8
12	13 (2.412%)	Mac OS
13	12 (2.226%)	Windows Vista
14	8 (1.484%)	Windows 2000 Server
15	7 (1.299%)	Windows Mobile
16	6 (1.113%)	Red Hat Enterprise Linux
17	5 (0.928%)	Android
18	3 (0.557%)	Debian
19	2 (0.371%)	Apple iOS
20	1 (0.186%)	SUSE

Processes & Methodologies
1	90 (16.70%)	ITIL
2	49 (9.091%)	Problem Management
3	34 (6.308%)	Service Management
4	30 (5.566%)	Migration
4	30 (5.566%)	Time Management
5	27 (5.009%)	Disaster Recovery
6	26 (4.824%)	Service Delivery
7	20 (3.711%)	Load Balancing
7	20 (3.711%)	Business Continuity
8	16 (2.968%)	Document Management
9	14 (2.597%)	Change Management
10	13 (2.412%)	Configuration Management
10	13 (2.412%)	CRM
10	13 (2.412%)	Change Control
11	12 (2.226%)	E-Commerce
11	12 (2.226%)	ITSM
12	10 (1.855%)	Continuous Improvement
12	10 (1.855%)	Network Load Balancing
13	8 (1.484%)	Test Scripting
13	8 (1.484%)	Project Management

Programming Languages
1	89 (16.51%)	SQL
2	25 (4.638%)	VBScript
3	21 (3.896%)	PowerShell
4	18 (3.340%)	VB
5	13 (2.412%)	C#
5	13 (2.412%)	Java
6	12 (2.226%)	C
7	11 (2.041%)	Shell Script
8	8 (1.484%)	Python
9	6 (1.113%)	Bash shell
9	6 (1.113%)	PL/SQL
9	6 (1.113%)	T-SQL
10	5 (0.928%)	Perl
11	4 (0.742%)	C++
12	3 (0.557%)	VBA
13	2 (0.371%)	Tcl
14	1 (0.186%)	PHP
14	1 (0.186%)	JavaScript

Qualifications
1	87 (16.14%)	Microsoft Certification
2	68 (12.62%)	Cisco Certification
3	66 (12.24%)	MCSE
4	46 (8.534%)	CCNA
5	44 (8.163%)	MCITP
6	41 (7.607%)	Degree
7	28 (5.195%)	VMware Certified Professional (VCP)
8	25 (4.638%)	MCSA
9	23 (4.267%)	CCNP
10	21 (3.896%)	Security Cleared
11	18 (3.340%)	DV Cleared
12	14 (2.597%)	Citrix Certification
13	13 (2.412%)	CCA
13	13 (2.412%)	MCP
14	11 (2.041%)	ITIL Certification
14	11 (2.041%)	CCIE
15	10 (1.855%)	CCIP
16	9 (1.670%)	MCTS
17	7 (1.299%)	A+ Certification
17	7 (1.299%)	MCDST

Quality Assurance & Compliance
1	45 (8.349%)	SLA
2	2 (0.371%)	QA
3	1 (0.186%)	ISO/IEC 27001

System Software
1	267 (49.54%)	Active Directory
2	93 (17.25%)	VMware Infrastructure
3	72 (13.36%)	XenApp
4	48 (8.905%)	Hyper-V
5	39 (7.236%)	vSphere
6	27 (5.009%)	VMware ESX
7	25 (4.638%)	XenDesktop
8	19 (3.525%)	VMware ESXi
9	16 (2.968%)	XenServer
9	16 (2.968%)	Citrix Presentation Server
10	14 (2.597%)	Microsoft App-V
11	7 (1.299%)	Terminal Server
12	4 (0.742%)	Xen
13	3 (0.557%)	Terminal Services
14	2 (0.371%)	Microsoft Virtual Server
14	2 (0.371%)	ISA Server
15	1 (0.186%)	Samba
15	1 (0.186%)	MetaFrame
15	1 (0.186%)	NFS
15	1 (0.186%)	NDS

Systems Management
1	50 (9.276%)	SCCM
2	41 (7.607%)	Backup Exec
3	18 (3.340%)	CiscoWorks
4	16 (2.968%)	Norton AntiVirus
5	14 (2.597%)	WSUS
6	11 (2.041%)	Nagios
7	7 (1.299%)	Tivoli
8	6 (1.113%)	HP SIM
8	6 (1.113%)	Tivoli Monitoring
8	6 (1.113%)	Tivoli Storage Manager
9	5 (0.928%)	NetBackup
9	5 (0.928%)	ZENworks
9	5 (0.928%)	EMC NetWorker
10	4 (0.742%)	Puppet
10	4 (0.742%)	SCOM
11	3 (0.557%)	Symantec Enterprise Vault
11	3 (0.557%)	McAfee ePO
11	3 (0.557%)	WMI
12	2 (0.371%)	ServiceCenter
12	2 (0.371%)	Cisco UCCX

Vendors
1	315 (58.44%)	Microsoft
2	208 (38.59%)	VMware
3	146 (27.09%)	Cisco
4	143 (26.53%)	Citrix
5	53 (9.833%)	Bloomberg
6	47 (8.720%)	Reuters
7	44 (8.163%)	HP
8	35 (6.494%)	Symantec
9	32 (5.937%)	EMC
10	24 (4.453%)	Oracle
11	23 (4.267%)	Juniper
12	16 (2.968%)	Fujitsu
13	15 (2.783%)	Apple
14	14 (2.597%)	NetApp
15	13 (2.412%)	AppSense
15	13 (2.412%)	CheckPoint
15	13 (2.412%)	IBM
16	12 (2.226%)	Mitel
16	12 (2.226%)	CommVault
17	11 (2.041%)	McAfee

2nd / 3rd Line Support Engineer - Legal

Uxbridge, South East

This is a great opportunity for an ambitious 2nd / 3rd Line Engineer to join a global Law firm based near Uxbridge.The 2nd / 3rd Line Engineer must have...

Harvey Nash plc

Salary: £38000 - £42000 per annum + bens

Posted: 5 June 2013

2nd to 3rd Line Support

City of London

The 2nd to 3rd line Support Engineer's will be involved in helping out with 2nd and 3rd line queries as part of the helpdesk as well as...

ITHR

Salary: £37000 per annum + benefits

Posted: 5 June 2013

3rd Line Infrastructure Support Engineer - Microsoft, AD, Exch

London

Job Title: 3rd Line Infrastructure Support Engineer - Microsoft, AD, Exchange, windows, wintelLocation: LondonSalary: £30000 - £36000 per annumMy client is a growing managed service provider, who is looking for...

Satigo

Salary: £30000 - £36000 per annum

Posted: 28 May 2013

3rd Line Helpdesk Support Analyst - London

London

Windows Server 2008R2, Active Directory, Group Policy, Exchange 2010, Citrix, XenApp, XenDesktop... 3rd line Helpdesk Support Analyst you will have proven strong 3rd line WinTel Support skills around...

Millshill Recruitment Ltd

Salary: From £30,000 to £35,000 per annum

Posted: 19 June 2013

Network Engineer - 2nd / 3rd Line Support, Microsoft, MCITP

City of London

The ideal candidate will have been working with the most up to date Microsoft technologies, and have experience in supporting multiple environments.Key skills:* Essential Candidates must be...

E-Resourcing

Salary: £30000 - £40000 per annum

Posted: 7 June 2013

VMware & Wintel Infrastructure Engineer /3rd Line Support - London

London

Resolve Recruitment

Salary: From £45,000 to £48,000 per annum + 4k On Call, Overtime, Benefits

Posted: 19 June 2013

3rd Line Support (Exchange, Servers)

London

ITHR

Salary: £30000 - £35000 per annum + £3,000 Bonus + TRAINING!