The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Third Line Support
Rank 370 409 394
Rank change year-on-year
+39 -15
Permanent jobs requiring a 3rd Line Support 263 230 229
As % of all permanent IT jobs located in London 0.62% 0.53% 0.52%
As % of the Job Titles category 0.67% 0.57% 0.55%
Number of salaries quoted 224 213 195
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £33,250 £31,000 £30,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39456 40353 41571
As % of all permanent IT jobs located in London 93.76% 93.76% 94.26%
Number of salaries quoted 33317 33025 35449
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 27 February 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -5 40 £37,500 -16.66% 7
Docklands, London +8 12 - -
Chessington - 7 £40,000 -
Teddington - 3 £42,500 -
Wembley - 2 £38,500 -
Greenwich - 2 £30,000 -
Wimbledon - 2 £36,000 -
Mayfair - 2 £40,000 -
Rainham - 2 £34,250 -
Greenford - 2 £30,000 -
Hayes - 2 £42,500 -
Hounslow - 2 £35,000 -
Croydon 0 1 £40,000 +45.45%
Romford -1 1 £32,500 -13.33%
Twickenham -6 1 £36,000 +7.46%
Barking - 1 £30,000 -
Ilford - 1 £35,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 494 (84.44%) Windows
2 335 (57.26%) VMware
3 325 (55.56%) Active Directory
4 303 (51.79%) MS Exchange
5 290 (49.57%) Microsoft
6 261 (44.62%) Windows Server 2008
7 200 (34.19%) VMware Infrastructure
8 185 (31.62%) Windows Server 2012
9 183 (31.28%) Cisco
10 174 (29.74%) Citrix
11 169 (28.89%) Microsoft Certification
12 163 (27.86%) Windows Server 2003
13 145 (24.79%) Exchange Server 2010
14 135 (23.08%) Firewall
15 127 (21.71%) MCSE
16 123 (21.03%) MS Office
17 122 (20.85%) ITIL
17 122 (20.85%) MS Excel
18 120 (20.51%) SAN
19 112 (19.15%) SQL
20 104 (17.78%) SQL Server
20 104 (17.78%) DNS
21 101 (17.26%) Finance
22 90 (15.38%) Cisco Certification
23 89 (15.21%) Windows 7
23 89 (15.21%) Exchange Server 2007
24 87 (14.87%) Exchange Server 2003
25 85 (14.53%) Exchange Server 2013
26 81 (13.85%) Hyper-V
26 81 (13.85%) Windows XP

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 303 (51.79%) MS Exchange
2 145 (24.79%) Exchange Server 2010
3 89 (15.21%) Exchange Server 2007
4 87 (14.87%) Exchange Server 2003
5 85 (14.53%) Exchange Server 2013
6 79 (13.50%) Lync
7 64 (10.94%) SharePoint
8 40 (6.84%) IIS
9 33 (5.64%) Blackberry Enterprise Server
10 15 (2.56%) Tomcat
11 14 (2.39%) MQSeries
11 14 (2.39%) WebSphere Application Server
11 14 (2.39%) IBM HTTP Server
11 14 (2.39%) WebSphere
12 12 (2.05%) SharePoint Server
13 8 (1.37%) Apache
13 8 (1.37%) SharePoint 2013
14 7 (1.20%) JBoss
15 4 (0.68%) WorkSite
16 3 (0.51%) SAS
Applications
1 123 (21.03%) MS Office
2 122 (20.85%) MS Excel
3 19 (3.25%) MS PowerPoint
4 7 (1.20%) Spreadsheet
5 3 (0.51%) Photoshop
5 3 (0.51%) AutoCAD
6 1 (0.17%) MS Visio
Business Applications
1 2 (0.34%) Dynamics CRM
2 1 (0.17%) Magento
2 1 (0.17%) Fredhopper
2 1 (0.17%) Dynamics NAV
Cloud Services
1 30 (5.13%) Office 365
2 12 (2.05%) SaaS
3 5 (0.85%) Microsoft Azure
4 2 (0.34%) Amazon EC2
5 1 (0.17%) Amazon AWS
5 1 (0.17%) Google Apps
Communications & Networking
1 135 (23.08%) Firewall
2 120 (20.51%) SAN
3 104 (17.78%) DNS
4 69 (11.79%) TCP/IP
5 65 (11.11%) VPN
6 63 (10.77%) DHCP
7 43 (7.35%) iSCSI
8 41 (7.01%) Wireless
9 40 (6.84%) WAN
10 39 (6.67%) NAS
11 35 (5.98%) LAN
11 35 (5.98%) Internet
12 34 (5.81%) Fibre Channel
13 31 (5.30%) Cisco ASA
14 26 (4.44%) Cisco Nexus
15 17 (2.91%) VLAN
15 17 (2.91%) FTP
16 14 (2.39%) HTTP
16 14 (2.39%) Cisco IOS
16 14 (2.39%) ISDN
Database & Business Intelligence
1 104 (17.78%) SQL Server
2 15 (2.56%) MySQL
3 14 (2.39%) DB2
3 14 (2.39%) Oracle Reports
3 14 (2.39%) SQL Server 2005
4 12 (2.05%) SQL Server 2008
5 7 (1.20%) SQL Server 2000
6 6 (1.03%) Oracle Database
7 5 (0.85%) SQL Server 2012
8 2 (0.34%) FileMaker
9 1 (0.17%) MS Access
Development Applications
1 4 (0.68%) JIRA
2 3 (0.51%) VSS/SourceSafe
3 2 (0.34%) MSI
3 2 (0.34%) InstallShield
3 2 (0.34%) WinDbg
4 1 (0.17%) Git (software)
General
1 101 (17.26%) Finance
2 56 (9.57%) Banking
3 42 (7.18%) Law
4 38 (6.50%) Retail
5 26 (4.44%) Legal
6 15 (2.56%) Back Office
7 11 (1.88%) Telecoms
8 9 (1.54%) Investment Banking
9 7 (1.20%) Advertising
10 4 (0.68%) French Language
11 3 (0.51%) Billing
11 3 (0.51%) Games
12 2 (0.34%) German Language
13 1 (0.17%) Financial Institution
13 1 (0.17%) Multimedia
Libraries, Frameworks & Software Standards
1 16 (2.74%) Middleware
2 15 (2.56%) J2EE
3 14 (2.39%) JDBC
4 10 (1.71%) .NET
5 7 (1.20%) ASP.NET
5 7 (1.20%) ActiveMQ
5 7 (1.20%) Application Packaging
5 7 (1.20%) Apache Camel
6 6 (1.03%) HTML
7 4 (0.68%) XML
8 2 (0.34%) COM
9 1 (0.17%) CSS
9 1 (0.17%) Web Services
9 1 (0.17%) JMS
9 1 (0.17%) JMX
9 1 (0.17%) Hibernate
9 1 (0.17%) FIX Protocol
9 1 (0.17%) Spring
Miscellaneous
1 72 (12.31%) Blackberry
2 37 (6.32%) Analytical Skills
3 29 (4.96%) Computer Science
4 22 (3.76%) PDA
5 18 (3.08%) Hedge funds
6 12 (2.05%) Clustering
7 11 (1.88%) Client/Server
8 9 (1.54%) Management Information System
9 8 (1.37%) Replication
10 7 (1.20%) User Experience
11 6 (1.03%) Enterprise Software
11 6 (1.03%) iPhone
11 6 (1.03%) Visualisation
11 6 (1.03%) Mathematics
12 5 (0.85%) EqualLogic
12 5 (0.85%) Video Conferencing
13 4 (0.68%) Data Structures
13 4 (0.68%) Robotics
13 4 (0.68%) EPoS
14 3 (0.51%) Thin Client
Operating Systems
1 494 (84.44%) Windows
2 261 (44.62%) Windows Server 2008
3 185 (31.62%) Windows Server 2012
4 163 (27.86%) Windows Server 2003
5 89 (15.21%) Windows 7
6 81 (13.85%) Windows XP
7 70 (11.97%) Linux
8 65 (11.11%) Windows 8
9 38 (6.50%) UNIX
10 26 (4.44%) Mac OS X
11 16 (2.74%) Red Hat Enterprise Linux
11 16 (2.74%) AIX
11 16 (2.74%) Solaris
12 5 (0.85%) Apple iOS
13 4 (0.68%) Windows 2000 Server
14 3 (0.51%) Mac OS
14 3 (0.51%) Windows Vista
14 3 (0.51%) Mac OS X Server
15 2 (0.34%) Android
16 1 (0.17%) Debian
Processes & Methodologies
1 122 (20.85%) ITIL
2 38 (6.50%) Service Delivery
3 35 (5.98%) Problem Management
4 33 (5.64%) Migration
5 32 (5.47%) Mentoring
6 21 (3.59%) BCP
7 18 (3.08%) Incident Management
8 15 (2.56%) Disaster Recovery
9 14 (2.39%) E-Commerce
10 11 (1.88%) CRM
11 10 (1.71%) Change Management
12 9 (1.54%) Service Management
12 9 (1.54%) Investment Management
13 8 (1.37%) Time Management
13 8 (1.37%) Business Intelligence
13 8 (1.37%) Document Management
14 7 (1.20%) Systems Analysis
14 7 (1.20%) Software Testing
14 7 (1.20%) Change Control
14 7 (1.20%) Performance Monitoring
Programming Languages
1 112 (19.15%) SQL
2 30 (5.13%) PowerShell
3 27 (4.62%) Java
4 23 (3.93%) C
5 17 (2.91%) Perl
6 15 (2.56%) Bash Shell
7 8 (1.37%) Shell Script
8 5 (0.85%) VBScript
9 3 (0.51%) PHP
9 3 (0.51%) C++
9 3 (0.51%) JavaScript
10 2 (0.34%) PL/SQL
10 2 (0.34%) XPath
11 1 (0.17%) MATLAB
11 1 (0.17%) VBA
Qualifications
1 169 (28.89%) Microsoft Certification
2 127 (21.71%) MCSE
3 90 (15.38%) Cisco Certification
4 74 (12.65%) CCNA
5 65 (11.11%) MCSA
6 55 (9.40%) MCP
7 44 (7.52%) Degree
8 38 (6.50%) CCNP
9 32 (5.47%) MCITP
10 27 (4.62%) VMware Certified Professional (VCP)
11 20 (3.42%) Citrix Certification
12 16 (2.74%) MCTS
13 13 (2.22%) JNCIA
14 11 (1.88%) VCP4
15 9 (1.54%) VCAP
15 9 (1.54%) Security Cleared
15 9 (1.54%) CCA
16 8 (1.37%) ITIL Foundation Certificate
17 4 (0.68%) ITIL Certification
18 3 (0.51%) Network+ Certification
Quality Assurance & Compliance
1 31 (5.30%) SLA
2 1 (0.17%) Solvency II
System Software
1 325 (55.56%) Active Directory
2 200 (34.19%) VMware Infrastructure
3 81 (13.85%) Hyper-V
4 75 (12.82%) XenApp
5 40 (6.84%) vSphere
6 26 (4.44%) XenDesktop
7 20 (3.42%) Terminal Server
8 17 (2.91%) VMware ESXi
9 14 (2.39%) XenServer
10 12 (2.05%) VMware ESX
10 12 (2.05%) Microsoft App-V
11 9 (1.54%) Xen
12 5 (0.85%) Citrix Presentation Server
12 5 (0.85%) Terminal Services
13 4 (0.68%) VMware Workstation
14 2 (0.34%) Firmware
14 2 (0.34%) VMware Server
14 2 (0.34%) KVM
15 1 (0.17%) VirtualBox
15 1 (0.17%) vCloud
Systems Management
1 39 (6.67%) SCCM
2 27 (4.62%) FortiGate
3 19 (3.25%) Backup Exec
4 16 (2.74%) Norton AntiVirus
5 11 (1.88%) SCOM
6 9 (1.54%) WSUS
7 5 (0.85%) NetBackup
7 5 (0.85%) SolarWinds Orion
7 5 (0.85%) SCDPM
7 5 (0.85%) XenMobile
8 3 (0.51%) Opsview
8 3 (0.51%) Symantec Enterprise Vault
8 3 (0.51%) Nagios
8 3 (0.51%) ARCserve
8 3 (0.51%) Tivoli
8 3 (0.51%) Veritas Storage Foundation
9 2 (0.34%) ZABBIX
9 2 (0.34%) WhatsUp Gold
10 1 (0.17%) SCVMM
10 1 (0.17%) WMI
Vendors
1 335 (57.26%) VMware
2 290 (49.57%) Microsoft
3 183 (31.28%) Cisco
4 174 (29.74%) Citrix
5 65 (11.11%) Symantec
6 63 (10.77%) HP
7 54 (9.23%) Dell
8 45 (7.69%) Juniper
9 42 (7.18%) IBM
9 42 (7.18%) Bloomberg
10 39 (6.67%) Apple
11 38 (6.50%) Oracle
12 30 (5.13%) Mitel
13 25 (4.27%) CheckPoint
14 23 (3.93%) Veeam
15 22 (3.76%) SolarWinds
16 21 (3.59%) Red Hat
17 16 (2.74%) NetApp
17 16 (2.74%) EMC
18 15 (2.56%) Reuters
City, London
Oscar Associates (UK) Ltd
Salary: £29 - £40 per hour
Posted: 9 hours ago
London
Arrows Group
Salary: £65000 - £75000 per annum
Posted: 10 hours ago
London
NFP Group Ltd
Salary: £25000 - £40000 per annum + Bonus + Benefits
Posted: 10 hours ago
London
NFP Group Ltd
Salary: £40000 - £55000 per annum + Bonus + Benefits
Posted: 10 hours ago
City, London
JM
Salary: £40000 - £50000 per annum
Posted: 14 hours ago
City, London
Harvey Nash plc
Salary: £50000 - £60000 per annum + 10% on call allowance + bens
Posted: Yesterday
London
Lorien Resourcing
Salary: Benefits Package
Posted: Yesterday
West London
Fitzrovia I.T. Limited
Salary: Up to £30,000 per annum
Posted: Yesterday
London
Code Red Associates
Salary: £40000 - £50000 per annum
Posted: 2 days ago
London
Mortimer Spinks
Salary: £50000 per annum + Bonus and benefits
Posted: 2 days ago
West London
Marcus Donald People
Salary: £30000 - £35000 per annum
Posted: 4 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £40000 per annum + excellent package and Bonus
Posted: 4 days ago
London
Etech Partners
Salary: Up to £45,000 per annum + Bens
Posted: 5 days ago
London
Ampersand Consulting
Salary: £30000 - £35000 per annum + Bonus and Benefits
Posted: 9 days ago
London
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 10 days ago
London
NFP Group Ltd
Salary: £45000 - £55000 per annum
Posted: 14 days ago
London
NFP Group Ltd
Salary: £30000 - £50000 per annum + Bonus + Benefits
Posted: 14 days ago
London
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 14 days ago
Woodford Green
Recruitment Genius
Salary: £35000 - £42000 per annum
Posted: 14 days ago