The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 328 397 345
Rank change year-on-year
+69 -52
Permanent jobs requiring a 3rd Line Support 335 234 332
As % of all permanent IT jobs located in London 0.74% 0.52% 0.67%
As % of the Job Titles category 0.79% 0.56% 0.71%
Number of salaries quoted 299 200 300
Average salary £40,000 £37,500 £37,931
Average salary % change year-on-year
+6.66% -1.13%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £50,000 £52,500 £52,050
UK excluding London average salary £33,500 £33,250 £34,500
% change year-on-year
+0.75% -3.62%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42251 42158 47038
As % of all permanent IT jobs located in London 93.53% 93.62% 94.56%
Number of salaries quoted 35246 35423 40644
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 1 October 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 52 £42,500 - 7
Docklands, London - 13 £40,000 -
Bromley - 10 £37,500 -
Wimbledon -5 7 £40,000 -9.09%
Sidcup - 3 £35,000 -
Teddington - 1 £42,500 -
New Malden - 1 £42,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 1 October 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 554 (83.94%) Windows
2 351 (53.18%) Active Directory
3 334 (50.61%) MS Exchange
4 308 (46.67%) Microsoft
5 300 (45.45%) VMware
6 278 (42.12%) Windows Server 2008
7 203 (30.76%) Exchange Server 2010
8 193 (29.24%) VMware Infrastructure
9 190 (28.79%) Windows Server 2003
10 181 (27.42%) Citrix
11 180 (27.27%) MS Office
12 173 (26.21%) Cisco
13 172 (26.06%) MS Excel
14 150 (22.73%) Finance
15 149 (22.58%) Windows Server 2012
16 146 (22.12%) Windows XP
17 144 (21.82%) ITIL
18 137 (20.76%) Exchange Server 2007
19 134 (20.30%) Microsoft Certification
20 133 (20.15%) Firewall
21 122 (18.48%) DNS
22 120 (18.18%) SQL
23 119 (18.03%) SAN
23 119 (18.03%) Blackberry
24 116 (17.58%) SQL Server
25 100 (15.15%) MCSE
26 97 (14.70%) Windows 7
27 95 (14.39%) Exchange Server 2003
28 88 (13.33%) Exchange Server 2013
29 86 (13.03%) Linux

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 1 October 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 334 (50.61%) MS Exchange
2 203 (30.76%) Exchange Server 2010
3 137 (20.76%) Exchange Server 2007
4 95 (14.39%) Exchange Server 2003
5 88 (13.33%) Exchange Server 2013
6 49 (7.42%) Lync
7 38 (5.76%) SharePoint
8 34 (5.15%) IIS
9 22 (3.33%) Blackberry Enterprise Server
10 8 (1.21%) WorkSite
10 8 (1.21%) Exchange Server 2000
10 8 (1.21%) WebSphere
11 6 (0.91%) IBM Notes
12 5 (0.76%) Lotus Domino
12 5 (0.76%) Apache
13 4 (0.61%) SharePoint 2013
13 4 (0.61%) Tomcat
13 4 (0.61%) SAS
14 2 (0.30%) nginx
14 2 (0.30%) Apache Solr
Applications
1 180 (27.27%) MS Office
2 172 (26.06%) MS Excel
3 62 (9.39%) MS PowerPoint
Business Applications
1 4 (0.61%) Dynamics CRM
2 3 (0.45%) Eikon
2 3 (0.45%) Movex
2 3 (0.45%) Temenos T24
3 2 (0.30%) Remedy ITSM
3 2 (0.30%) RMDS
4 1 (0.15%) Agresso
4 1 (0.15%) Dynamics GP
4 1 (0.15%) FRx
Cloud Services
1 42 (6.36%) Office 365
2 13 (1.97%) SaaS
3 8 (1.21%) Microsoft Azure
4 5 (0.76%) Amazon AWS
5 3 (0.45%) Google Apps
6 2 (0.30%) Cloud Computing
6 2 (0.30%) PaaS
Communications & Networking
1 133 (20.15%) Firewall
2 122 (18.48%) DNS
3 119 (18.03%) SAN
4 85 (12.88%) TCP/IP
5 75 (11.36%) DHCP
6 64 (9.70%) LAN
7 61 (9.24%) WAN
8 57 (8.64%) VPN
9 38 (5.76%) iSCSI
10 34 (5.15%) VLAN
11 30 (4.55%) NAS
12 29 (4.39%) Internet
13 27 (4.09%) Wireless
14 16 (2.42%) Fibre Channel
14 16 (2.42%) Cisco IOS
15 15 (2.27%) VoIP
16 12 (1.82%) Cisco ASA
17 9 (1.36%) MPLS
17 9 (1.36%) Cisco Nexus
18 7 (1.06%) ISDN
Database & Business Intelligence
1 116 (17.58%) SQL Server
2 33 (5.00%) SQL Server 2008
3 21 (3.18%) MySQL
4 16 (2.42%) SQL Server 2005
5 7 (1.06%) SQL Server 2000
6 6 (0.91%) SQL Server 2012
7 5 (0.76%) Relational Database
7 5 (0.76%) RDBMS
8 4 (0.61%) SQL Server Integration Services
8 4 (0.61%) SQL Server Reporting Services
8 4 (0.61%) PostgreSQL
8 4 (0.61%) FileMaker
9 2 (0.30%) SQL Server Analysis Services
9 2 (0.30%) Crystal Reports
9 2 (0.30%) DTS
10 1 (0.15%) MS Access
10 1 (0.15%) DB2
10 1 (0.15%) Big Data
10 1 (0.15%) MongoDB
10 1 (0.15%) Hadoop
Development Applications
1 2 (0.30%) JIRA
1 2 (0.30%) TeamCity
1 2 (0.30%) Team Foundation Server
1 2 (0.30%) Visual Studio
2 1 (0.15%) VSS/SourceSafe
2 1 (0.15%) MSI
2 1 (0.15%) Hudson
2 1 (0.15%) Mercurial
2 1 (0.15%) CruiseControl
General
1 150 (22.73%) Finance
2 84 (12.73%) Banking
3 46 (6.97%) Law
4 42 (6.36%) Investment Banking
5 38 (5.76%) Legal
6 24 (3.64%) Retail
7 19 (2.88%) Front Office
7 19 (2.88%) Telecoms
8 8 (1.21%) Back Office
9 7 (1.06%) Advertising
9 7 (1.06%) Billing
10 5 (0.76%) Multimedia
11 4 (0.61%) Publishing
12 3 (0.45%) Marketing
12 3 (0.45%) Spanish Language
13 2 (0.30%) Financial Institution
13 2 (0.30%) Games
14 1 (0.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (2.27%) FIX Protocol
2 12 (1.82%) .NET
2 12 (1.82%) Web Services
3 10 (1.52%) XML
3 10 (1.52%) ASP.NET
4 8 (1.21%) ActiveMQ
4 8 (1.21%) Apache Camel
5 5 (0.76%) HTML
6 4 (0.61%) CSS
7 3 (0.45%) LAMP
8 2 (0.30%) WebSphere Message Broker
8 2 (0.30%) jQuery
8 2 (0.30%) JSON
8 2 (0.30%) Ajax
8 2 (0.30%) Memcached
8 2 (0.30%) XML Schema
8 2 (0.30%) DHTML
8 2 (0.30%) DOM
8 2 (0.30%) SOAP
8 2 (0.30%) JMS
Miscellaneous
1 119 (18.03%) Blackberry
2 62 (9.39%) PDA
3 41 (6.21%) Analytical Skills
4 36 (5.45%) Clustering
5 30 (4.55%) Hedge funds
6 27 (4.09%) Computer Science
7 18 (2.73%) Replication
8 12 (1.82%) Management Information System
9 5 (0.76%) Foreign Exchange (FX)
9 5 (0.76%) Enterprise Software
9 5 (0.76%) EqualLogic
9 5 (0.76%) iPad
9 5 (0.76%) iPhone
10 4 (0.61%) PKI
10 4 (0.61%) EPoS
10 4 (0.61%) Data Structures
11 3 (0.45%) Visualisation
11 3 (0.45%) Open Source
12 2 (0.30%) Fat Client
12 2 (0.30%) Web 2.0
Operating Systems
1 554 (83.94%) Windows
2 278 (42.12%) Windows Server 2008
3 190 (28.79%) Windows Server 2003
4 149 (22.58%) Windows Server 2012
5 146 (22.12%) Windows XP
6 97 (14.70%) Windows 7
7 86 (13.03%) Linux
8 58 (8.79%) Windows 8
9 40 (6.06%) UNIX
10 26 (3.94%) Mac OS X
11 19 (2.88%) Red Hat Enterprise Linux
12 17 (2.58%) Mac OS
13 12 (1.82%) Android
14 11 (1.67%) Windows 2000 Server
15 7 (1.06%) Windows Vista
15 7 (1.06%) Windows Mobile
16 6 (0.91%) Mac OS X Server
16 6 (0.91%) Debian
16 6 (0.91%) Solaris
17 5 (0.76%) SUSE
Processes & Methodologies
1 144 (21.82%) ITIL
2 56 (8.48%) Migration
3 24 (3.64%) Change Management
3 24 (3.64%) Problem Management
4 21 (3.18%) Service Management
5 20 (3.03%) Disaster Recovery
6 16 (2.42%) ETRM
7 15 (2.27%) E-Commerce
8 14 (2.12%) Service Delivery
9 13 (1.97%) Project Management
9 13 (1.97%) Mentoring
10 12 (1.82%) Investment Management
11 11 (1.67%) Document Management
11 11 (1.67%) Performance Monitoring
12 10 (1.52%) Line Management
12 10 (1.52%) Time Management
12 10 (1.52%) CRM
13 9 (1.36%) BCP
13 9 (1.36%) Electronic Trading
13 9 (1.36%) Load Balancing
Programming Languages
1 120 (18.18%) SQL
2 28 (4.24%) PowerShell
3 24 (3.64%) Java
4 23 (3.48%) VBScript
5 21 (3.18%) Python
6 12 (1.82%) C
7 11 (1.67%) Shell Script
8 8 (1.21%) PHP
9 7 (1.06%) T-SQL
9 7 (1.06%) Bash Shell
10 5 (0.76%) VB
11 4 (0.61%) JavaScript
12 3 (0.45%) C#
13 2 (0.30%) PHP5
13 2 (0.30%) PHP4
14 1 (0.15%) C++
14 1 (0.15%) Perl
14 1 (0.15%) VBA
14 1 (0.15%) MATLAB
Qualifications
1 134 (20.30%) Microsoft Certification
2 100 (15.15%) MCSE
3 84 (12.73%) Degree
4 83 (12.58%) Cisco Certification
5 68 (10.30%) CCNA
6 56 (8.48%) MCITP
7 36 (5.45%) MCSA
8 25 (3.79%) MCP
9 23 (3.48%) VMware Certified Professional (VCP)
10 20 (3.03%) CCNP
11 18 (2.73%) ITIL Certification
12 14 (2.12%) Citrix Certification
13 12 (1.82%) MCTS
14 10 (1.52%) Security Cleared
14 10 (1.52%) CCA
15 9 (1.36%) A+ Certification
16 8 (1.21%) SC Cleared
17 7 (1.06%) JNCIA
18 6 (0.91%) CCAA
19 3 (0.45%) MCDST
Quality Assurance & Compliance
1 50 (7.58%) SLA
2 2 (0.30%) PCI DSS
3 1 (0.15%) ISO 9001
3 1 (0.15%) Solvency II
System Software
1 351 (53.18%) Active Directory
2 193 (29.24%) VMware Infrastructure
3 72 (10.91%) XenApp
4 71 (10.76%) Hyper-V
5 50 (7.58%) vSphere
6 32 (4.85%) XenDesktop
7 27 (4.09%) VMware ESXi
8 22 (3.33%) VMware ESX
9 15 (2.27%) Microsoft App-V
9 15 (2.27%) XenServer
10 9 (1.36%) Citrix Presentation Server
11 5 (0.76%) ISA Server
12 4 (0.61%) VMware Workstation
12 4 (0.61%) Terminal Server
13 2 (0.30%) VMware Server
13 2 (0.30%) Microsoft Virtual Server
13 2 (0.30%) Xen
13 2 (0.30%) ProxySG
13 2 (0.30%) Varnish
13 2 (0.30%) VirtualBox
Systems Management
1 69 (10.45%) SCCM
2 36 (5.45%) Backup Exec
3 29 (4.39%) Norton AntiVirus
4 27 (4.09%) SCOM
5 20 (3.03%) NetBackup
6 14 (2.12%) WSUS
7 12 (1.82%) Nagios
8 10 (1.52%) FortiGate
9 6 (0.91%) SCOrch
10 5 (0.76%) Symantec Enterprise Vault
11 4 (0.61%) Puppet
12 3 (0.45%) Opsview
12 3 (0.45%) HP SIM
13 2 (0.30%) WMI
13 2 (0.30%) SolarWinds Orion
14 1 (0.15%) SCSM
14 1 (0.15%) Control-M
14 1 (0.15%) ARCserve
14 1 (0.15%) Tivoli Storage Manager
14 1 (0.15%) CiscoWorks
Vendors
1 308 (46.67%) Microsoft
2 300 (45.45%) VMware
3 181 (27.42%) Citrix
4 173 (26.21%) Cisco
5 51 (7.73%) Symantec
6 50 (7.58%) Bloomberg
7 47 (7.12%) HP
8 45 (6.82%) Apple
9 39 (5.91%) Reuters
10 31 (4.70%) Oracle
11 30 (4.55%) Veeam
12 26 (3.94%) WatchGuard
13 23 (3.48%) Red Hat
14 22 (3.33%) Juniper
14 22 (3.33%) Dell
14 22 (3.33%) SolarWinds
15 21 (3.18%) Kaspersky
15 21 (3.18%) McAfee
16 18 (2.73%) Salesforce.com
17 16 (2.42%) Avaya
East London
Evolution Recruitment Solutions
Salary: 30000 - 32000
Posted: Yesterday
West London
Eaglecliff
Salary: From £38,000 to £45,000 per annum
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £35000 - £40000 per annum
Posted: 2 days ago
East London
Connect Support Services Ltd
Posted: 5 days ago
City of London
Real Staffing
Salary: £40000 per annum + competitive
Posted: 5 days ago
North West London
Focus IT Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
North London
Recruitment Genius
Salary: £32000 - £42000 per annum
Posted: 6 days ago
City, London
Lawrence Harvey IT & Change
Salary: £35000.00 - £45000.00 per annum + Benefits
Posted: 6 days ago
East London
Nationwide People Ltd
Salary: £300 - £350 Per Day
Posted: 6 days ago
West London
Opus Recruitment Solutions Ltd
Salary: £35000 to £40000 per annum
Posted: 6 days ago
City of London
Quantica Technology - London
Salary: £35000 - £45000 per annum
Posted: 7 days ago
Central London
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 12 days ago
London
Recruitment Genius
Salary: £35000 - £45000 per annum
Posted: 16 days ago
London
Venn Group - UK
Salary: 45000 Per Annum
Posted: 21 days ago
City of London
Applause IT Innovation
Salary: £35000 - £45000 per annum + excellent benefits and training
Posted: 22 days ago
City of London
Reed Technology - UK Posting Account
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 23 days ago
London
Austin Fraser Limited
Salary: £30000.00 - £40000.00 per annum + Excellent Benefits
Posted: 26 days ago
South East London
Redblade Ltd
Salary: From £32,000 to £35,000 per annum
Posted: 26 days ago