The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 329 401 359
Rank change year-on-year
+72 -42
Permanent jobs requiring a 3rd Line Support 345 233 314
As % of all permanent IT jobs located in London 0.74% 0.52% 0.62%
As % of the Job Titles category 0.79% 0.56% 0.66%
Number of salaries quoted 306 195 279
Average salary £40,000 £38,761 £38,750
Average salary % change year-on-year
+3.19% +0.02%
90% offered a salary of more than £32,500 £30,500 £30,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £34,175 £32,500 £34,500
% change year-on-year
+5.15% -5.79%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43577 41676 47883
As % of all permanent IT jobs located in London 93.38% 93.50% 94.60%
Number of salaries quoted 36395 35004 41511
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 2 September 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -9 62 £42,500 +4.93% 7
Bromley - 15 £37,500 -
Wimbledon -10 6 £42,500 -5.55%
Docklands, London - 6 - -
Sidcup - 4 £33,750 -
Teddington - 2 £42,500 -
New Malden - 2 £42,500 -
Uxbridge -7 1 £42,500 +13.33%
Orpington - 1 £32,500 -
Chislehurst - 1 £36,000 -
Bexley - 1 £36,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 2 September 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 546 (84.91%) Windows
2 344 (53.50%) Active Directory
3 315 (48.99%) MS Exchange
4 309 (48.06%) Microsoft
5 288 (44.79%) VMware
6 271 (42.15%) Windows Server 2008
7 193 (30.02%) Exchange Server 2010
8 191 (29.70%) VMware Infrastructure
9 186 (28.93%) Windows Server 2003
10 179 (27.84%) Citrix
11 178 (27.68%) MS Office
12 167 (25.97%) MS Excel
13 159 (24.73%) Cisco
14 146 (22.71%) Windows XP
15 142 (22.08%) ITIL
16 137 (21.31%) Finance
17 135 (21.00%) Windows Server 2012
18 133 (20.68%) Exchange Server 2007
19 128 (19.91%) Microsoft Certification
20 123 (19.13%) Firewall
21 122 (18.97%) Blackberry
22 119 (18.51%) SQL
23 117 (18.20%) DNS
24 113 (17.57%) SAN
25 111 (17.26%) SQL Server
26 105 (16.33%) Windows 7
27 99 (15.40%) MCSE
28 87 (13.53%) TCP/IP
28 87 (13.53%) Banking
29 86 (13.37%) Exchange Server 2003

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 2 September 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 315 (48.99%) MS Exchange
2 193 (30.02%) Exchange Server 2010
3 133 (20.68%) Exchange Server 2007
4 86 (13.37%) Exchange Server 2003
5 75 (11.66%) Exchange Server 2013
6 40 (6.22%) Lync
7 32 (4.98%) SharePoint
8 26 (4.04%) IIS
9 19 (2.95%) Blackberry Enterprise Server
10 8 (1.24%) Exchange Server 2000
10 8 (1.24%) WebSphere
11 6 (0.93%) IBM Notes
12 5 (0.78%) Apache
13 4 (0.62%) Tomcat
13 4 (0.62%) SAS
13 4 (0.62%) WorkSite
13 4 (0.62%) SharePoint 2010
14 3 (0.47%) Lotus Domino
15 2 (0.31%) nginx
15 2 (0.31%) Apache Solr
Applications
1 178 (27.68%) MS Office
2 167 (25.97%) MS Excel
3 63 (9.80%) MS PowerPoint
Business Applications
1 7 (1.09%) Remedy ITSM
1 7 (1.09%) Temenos T24
2 4 (0.62%) Dynamics CRM
3 3 (0.47%) Movex
3 3 (0.47%) Eikon
4 2 (0.31%) RMDS
5 1 (0.16%) Dynamics GP
5 1 (0.16%) FRx
5 1 (0.16%) Agresso
Cloud Services
1 34 (5.29%) Office 365
2 7 (1.09%) SaaS
3 6 (0.93%) Microsoft Azure
4 5 (0.78%) Amazon AWS
5 2 (0.31%) PaaS
5 2 (0.31%) Google Apps
5 2 (0.31%) Cloud Computing
Communications & Networking
1 123 (19.13%) Firewall
2 117 (18.20%) DNS
3 113 (17.57%) SAN
4 87 (13.53%) TCP/IP
5 71 (11.04%) DHCP
5 71 (11.04%) LAN
6 65 (10.11%) WAN
7 55 (8.55%) VPN
8 37 (5.75%) VLAN
9 31 (4.82%) iSCSI
10 30 (4.67%) Internet
11 26 (4.04%) Wireless
12 20 (3.11%) NAS
13 17 (2.64%) Cisco IOS
14 16 (2.49%) VoIP
15 10 (1.56%) Cisco ASA
16 8 (1.24%) Fibre Channel
16 8 (1.24%) MPLS
17 6 (0.93%) Wi-Fi
18 5 (0.78%) SSL
Database & Business Intelligence
1 111 (17.26%) SQL Server
2 36 (5.60%) SQL Server 2008
3 15 (2.33%) SQL Server 2005
4 13 (2.02%) MySQL
5 9 (1.40%) RDBMS
5 9 (1.40%) SQL Server 2000
5 9 (1.40%) Relational Database
6 8 (1.24%) SQL Server Integration Services
6 8 (1.24%) SQL Server Reporting Services
7 6 (0.93%) SQL Server Analysis Services
7 6 (0.93%) DTS
8 4 (0.62%) PostgreSQL
8 4 (0.62%) SQL Server 2012
9 2 (0.31%) FileMaker
9 2 (0.31%) Crystal Reports
10 1 (0.16%) MS Access
10 1 (0.16%) DB2
10 1 (0.16%) Hadoop
10 1 (0.16%) MongoDB
10 1 (0.16%) Big Data
Development Applications
1 2 (0.31%) Visual Studio
1 2 (0.31%) TeamCity
1 2 (0.31%) Team Foundation Server
2 1 (0.16%) Mercurial
2 1 (0.16%) Hudson
2 1 (0.16%) VSS/SourceSafe
2 1 (0.16%) MSI
2 1 (0.16%) CruiseControl
General
1 137 (21.31%) Finance
2 87 (13.53%) Banking
3 47 (7.31%) Law
4 43 (6.69%) Investment Banking
5 30 (4.67%) Legal
6 21 (3.27%) Retail
7 19 (2.95%) Front Office
8 18 (2.80%) Telecoms
9 12 (1.87%) Back Office
10 7 (1.09%) Advertising
11 5 (0.78%) Multimedia
11 5 (0.78%) Billing
12 4 (0.62%) Publishing
13 3 (0.47%) Games
13 3 (0.47%) Marketing
13 3 (0.47%) Spanish Language
14 2 (0.31%) Financial Institution
15 1 (0.16%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (2.33%) FIX Protocol
2 11 (1.71%) Web Services
3 10 (1.56%) XML
4 9 (1.40%) Software Packaging
5 6 (0.93%) .NET
6 5 (0.78%) HTML
7 4 (0.62%) ASP.NET
7 4 (0.62%) CSS
8 3 (0.47%) LAMP
9 2 (0.31%) ActiveMQ
9 2 (0.31%) Ajax
9 2 (0.31%) WebSphere Message Broker
9 2 (0.31%) jQuery
9 2 (0.31%) Memcached
9 2 (0.31%) Apache Camel
9 2 (0.31%) DHTML
9 2 (0.31%) DOM
9 2 (0.31%) XHTML
9 2 (0.31%) JMS
9 2 (0.31%) XML Schema
Miscellaneous
1 122 (18.97%) Blackberry
2 64 (9.95%) PDA
3 37 (5.75%) Clustering
4 26 (4.04%) Hedge funds
5 25 (3.89%) Computer Science
6 18 (2.80%) Replication
7 15 (2.33%) Management Information System
8 9 (1.40%) PKI
9 8 (1.24%) iPhone
9 8 (1.24%) iPad
10 5 (0.78%) Smartphone
10 5 (0.78%) EqualLogic
10 5 (0.78%) Enterprise Software
11 4 (0.62%) Foreign Exchange (FX)
12 3 (0.47%) Client/Server
12 3 (0.47%) Visualisation
12 3 (0.47%) Open Source
13 2 (0.31%) Fat Client
13 2 (0.31%) FlexPod
13 2 (0.31%) EPoS
Operating Systems
1 546 (84.91%) Windows
2 271 (42.15%) Windows Server 2008
3 186 (28.93%) Windows Server 2003
4 146 (22.71%) Windows XP
5 135 (21.00%) Windows Server 2012
6 105 (16.33%) Windows 7
7 84 (13.06%) Linux
8 50 (7.78%) Windows 8
9 35 (5.44%) UNIX
10 29 (4.51%) Mac OS X
11 27 (4.20%) Mac OS
12 20 (3.11%) Android
13 17 (2.64%) Red Hat Enterprise Linux
14 11 (1.71%) Windows 2000 Server
15 10 (1.56%) Apple iOS
16 8 (1.24%) Debian
16 8 (1.24%) Solaris
17 7 (1.09%) Windows Mobile
17 7 (1.09%) Windows Vista
18 6 (0.93%) CentOS
Processes & Methodologies
1 142 (22.08%) ITIL
2 49 (7.62%) Migration
3 26 (4.04%) Service Management
4 24 (3.73%) Change Management
5 21 (3.27%) Disaster Recovery
6 20 (3.11%) Problem Management
7 16 (2.49%) ETRM
7 16 (2.49%) E-Commerce
8 15 (2.33%) Project Management
9 13 (2.02%) Performance Monitoring
10 12 (1.87%) Service Delivery
11 11 (1.71%) Document Management
11 11 (1.71%) Release Management
11 11 (1.71%) Investment Management
11 11 (1.71%) Load Balancing
11 11 (1.71%) Performance Tuning
11 11 (1.71%) Mentoring
12 10 (1.56%) Line Management
12 10 (1.56%) ITSM
13 9 (1.40%) Electronic Trading
Programming Languages
1 119 (18.51%) SQL
2 41 (6.38%) PowerShell
3 23 (3.58%) VBScript
4 22 (3.42%) Python
5 18 (2.80%) Java
6 14 (2.18%) Shell Script
7 11 (1.71%) T-SQL
8 8 (1.24%) C
9 7 (1.09%) Bash Shell
9 7 (1.09%) PHP
10 5 (0.78%) VB
11 4 (0.62%) JavaScript
12 3 (0.47%) C#
13 2 (0.31%) PHP5
13 2 (0.31%) PHP4
14 1 (0.16%) MATLAB
14 1 (0.16%) Perl
14 1 (0.16%) VBA
Qualifications
1 128 (19.91%) Microsoft Certification
2 99 (15.40%) MCSE
3 81 (12.60%) Degree
4 78 (12.13%) Cisco Certification
5 62 (9.64%) CCNA
6 55 (8.55%) MCITP
7 34 (5.29%) MCSA
8 22 (3.42%) VMware Certified Professional (VCP)
9 21 (3.27%) ITIL Certification
10 19 (2.95%) CCNP
11 18 (2.80%) MCP
12 15 (2.33%) Citrix Certification
13 13 (2.02%) CCA
14 10 (1.56%) A+ Certification
14 10 (1.56%) MCTS
15 8 (1.24%) Security Cleared
16 7 (1.09%) SC Cleared
17 6 (0.93%) CCAA
18 5 (0.78%) JNCIA
19 3 (0.47%) MCDST
Quality Assurance & Compliance
1 46 (7.15%) SLA
2 2 (0.31%) PCI DSS
3 1 (0.16%) Solvency II
3 1 (0.16%) ISO 9001
System Software
1 344 (53.50%) Active Directory
2 191 (29.70%) VMware Infrastructure
3 70 (10.89%) XenApp
4 63 (9.80%) Hyper-V
5 47 (7.31%) vSphere
6 39 (6.07%) XenDesktop
7 29 (4.51%) VMware ESX
8 24 (3.73%) VMware ESXi
9 17 (2.64%) XenServer
9 17 (2.64%) Microsoft App-V
10 8 (1.24%) Citrix Presentation Server
11 7 (1.09%) Terminal Services
12 5 (0.78%) ISA Server
12 5 (0.78%) Xen
13 4 (0.62%) Terminal Server
14 3 (0.47%) VMware Workstation
14 3 (0.47%) VMware Server
15 2 (0.31%) Microsoft Virtual Server
15 2 (0.31%) ProxySG
15 2 (0.31%) VirtualBox
Systems Management
1 85 (13.22%) SCCM
2 40 (6.22%) Backup Exec
3 29 (4.51%) Norton AntiVirus
4 27 (4.20%) SCOM
5 24 (3.73%) NetBackup
6 19 (2.95%) WSUS
7 10 (1.56%) Nagios
8 8 (1.24%) FortiGate
9 7 (1.09%) SCOrch
10 5 (0.78%) Symantec Enterprise Vault
11 4 (0.62%) HP SIM
11 4 (0.62%) Puppet
12 3 (0.47%) WMI
13 2 (0.31%) Cisco UCCX
13 2 (0.31%) SolarWinds Orion
14 1 (0.16%) SCVMM
14 1 (0.16%) ARCserve
14 1 (0.16%) Tivoli Storage Manager
14 1 (0.16%) Control-M
14 1 (0.16%) SCSM
Vendors
1 309 (48.06%) Microsoft
2 288 (44.79%) VMware
3 179 (27.84%) Citrix
4 159 (24.73%) Cisco
5 50 (7.78%) Apple
6 49 (7.62%) HP
7 43 (6.69%) Bloomberg
7 43 (6.69%) Symantec
8 36 (5.60%) Reuters
9 28 (4.35%) Veeam
10 27 (4.20%) Oracle
11 25 (3.89%) WatchGuard
12 23 (3.58%) Juniper
12 23 (3.58%) McAfee
12 23 (3.58%) Red Hat
13 20 (3.11%) EMC
14 19 (2.95%) Veritas
14 19 (2.95%) Kaspersky
15 18 (2.80%) Avaya
16 17 (2.64%) SolarWinds
North West London
Roc Search
Salary: £30000 - £35000 per annum
Posted: 4 hours ago
London
Monarch Recruitment
Salary: £34000 to £35000 per annum
Posted: 5 hours ago
North London
Lewis Paige
Salary: £30000.00 - £35000.00 per annum
Posted: 23 hours ago
London
Etech Partners
Salary: Up to £37,000 per annum
Posted: 2 days ago
London
Pioneer Search
Salary: £65000 - £70000 per annum
Posted: 4 days ago
South West London
Digitech Resourcing Ltd
Salary: Up to £35,000 per annum Dependent on experience
Posted: 4 days ago
London
Venturi
Salary: £3000.00 - £40000.00 per annum + bonus & benefits
Posted: 4 days ago
City, London
Gold Group
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
West London
FIRST POINT IT RESOURCING
Salary: £35000 - £45000 per annum
Posted: 5 days ago
City, London
Exponential-e
Salary: £35000 - £45000 per annum
Posted: 5 days ago
East London
Amsys
Salary: £30,000 per annum (negotiable)
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £35000 - £40000 per annum
Posted: 6 days ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 7 days ago
City of London
NFP Group Ltd
Salary: £40000 - £50000 per annum
Posted: 10 days ago
London
NFP Group Ltd
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 14 days ago
London
NFP Group Ltd
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 14 days ago
London
NFP Group Ltd
Salary: £55000 - £65000 per annum + Bonus + Benefits
Posted: 14 days ago
North London
Allied Worldwide
Salary: Private pension, Healthcare
Posted: 18 days ago