The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 341 411 356
Rank change year-on-year
+70 -55
Permanent jobs requiring a 3rd Line Support 329 226 334
As % of all permanent IT jobs located in London 0.72% 0.51% 0.66%
As % of the Job Titles category 0.77% 0.54% 0.70%
Number of salaries quoted 295 194 306
Average salary £40,000 £37,500 £38,625
Average salary % change year-on-year
+6.66% -2.91%
90% offered a salary of more than £32,500 £30,400 £30,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £33,500 £32,500 £35,000
% change year-on-year
+3.07% -7.14%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42753 41632 47612
As % of all permanent IT jobs located in London 93.39% 93.54% 94.55%
Number of salaries quoted 35655 35019 41251
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 23 September 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 52 £42,500 +6.25% 6
Docklands, London - 10 £35,000 -
Bromley - 10 £37,500 -
Wimbledon -4 7 £42,500 -3.40%
Sidcup - 4 £33,750 -
Teddington - 2 £42,500 -
New Malden - 2 £42,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 23 September 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 548 (83.79%) Windows
2 349 (53.36%) Active Directory
3 329 (50.31%) MS Exchange
4 309 (47.25%) Microsoft
5 295 (45.11%) VMware
6 272 (41.59%) Windows Server 2008
7 202 (30.89%) Exchange Server 2010
8 194 (29.66%) VMware Infrastructure
9 185 (28.29%) Citrix
9 185 (28.29%) Windows Server 2003
10 180 (27.52%) MS Office
11 174 (26.61%) MS Excel
12 165 (25.23%) Cisco
13 148 (22.63%) Windows XP
14 145 (22.17%) Finance
15 143 (21.87%) ITIL
16 142 (21.71%) Windows Server 2012
17 140 (21.41%) Exchange Server 2007
18 130 (19.88%) Microsoft Certification
19 128 (19.57%) Firewall
20 121 (18.50%) Blackberry
21 120 (18.35%) DNS
22 118 (18.04%) SQL
23 117 (17.89%) SAN
24 110 (16.82%) SQL Server
25 98 (14.98%) Windows 7
26 96 (14.68%) MCSE
27 92 (14.07%) Exchange Server 2003
28 86 (13.15%) Banking
29 84 (12.84%) Linux

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 23 September 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 329 (50.31%) MS Exchange
2 202 (30.89%) Exchange Server 2010
3 140 (21.41%) Exchange Server 2007
4 92 (14.07%) Exchange Server 2003
5 83 (12.69%) Exchange Server 2013
6 41 (6.27%) Lync
7 33 (5.05%) SharePoint
8 30 (4.59%) IIS
9 21 (3.21%) Blackberry Enterprise Server
10 8 (1.22%) Exchange Server 2000
10 8 (1.22%) WebSphere
11 7 (1.07%) WorkSite
12 6 (0.92%) IBM Notes
13 5 (0.76%) Lotus Domino
13 5 (0.76%) Apache
13 5 (0.76%) Tomcat
14 4 (0.61%) SAS
15 3 (0.46%) SharePoint 2013
16 2 (0.31%) nginx
16 2 (0.31%) Apache Solr
Applications
1 180 (27.52%) MS Office
2 174 (26.61%) MS Excel
3 65 (9.94%) MS PowerPoint
Business Applications
1 4 (0.61%) Dynamics CRM
1 4 (0.61%) Remedy ITSM
1 4 (0.61%) Temenos T24
2 3 (0.46%) Eikon
2 3 (0.46%) Movex
3 2 (0.31%) RMDS
4 1 (0.15%) Dynamics GP
4 1 (0.15%) FRx
4 1 (0.15%) Agresso
Cloud Services
1 38 (5.81%) Office 365
2 10 (1.53%) SaaS
3 8 (1.22%) Microsoft Azure
4 5 (0.76%) Amazon AWS
5 2 (0.31%) PaaS
5 2 (0.31%) Google Apps
5 2 (0.31%) Cloud Computing
Communications & Networking
1 128 (19.57%) Firewall
2 120 (18.35%) DNS
3 117 (17.89%) SAN
4 84 (12.84%) TCP/IP
5 72 (11.01%) DHCP
6 68 (10.40%) LAN
7 64 (9.79%) WAN
8 54 (8.26%) VPN
9 36 (5.50%) iSCSI
10 35 (5.35%) VLAN
11 29 (4.43%) Internet
12 28 (4.28%) NAS
13 25 (3.82%) Wireless
14 16 (2.45%) Cisco IOS
15 14 (2.14%) Fibre Channel
15 14 (2.14%) VoIP
16 10 (1.53%) Cisco ASA
17 8 (1.22%) MPLS
18 7 (1.07%) Cisco Nexus
19 6 (0.92%) ISDN
Database & Business Intelligence
1 110 (16.82%) SQL Server
2 34 (5.20%) SQL Server 2008
3 17 (2.60%) MySQL
4 16 (2.45%) SQL Server 2005
5 7 (1.07%) SQL Server 2000
6 6 (0.92%) RDBMS
6 6 (0.92%) Relational Database
7 5 (0.76%) SQL Server Reporting Services
7 5 (0.76%) SQL Server 2012
7 5 (0.76%) SQL Server Integration Services
8 4 (0.61%) PostgreSQL
9 3 (0.46%) SQL Server Analysis Services
9 3 (0.46%) DTS
10 2 (0.31%) FileMaker
10 2 (0.31%) Crystal Reports
11 1 (0.15%) MS Access
11 1 (0.15%) DB2
11 1 (0.15%) Hadoop
11 1 (0.15%) MongoDB
11 1 (0.15%) Big Data
Development Applications
1 2 (0.31%) Visual Studio
1 2 (0.31%) JIRA
1 2 (0.31%) TeamCity
1 2 (0.31%) Team Foundation Server
2 1 (0.15%) Mercurial
2 1 (0.15%) Hudson
2 1 (0.15%) VSS/SourceSafe
2 1 (0.15%) MSI
2 1 (0.15%) CruiseControl
General
1 145 (22.17%) Finance
2 86 (13.15%) Banking
3 47 (7.19%) Law
4 45 (6.88%) Investment Banking
5 36 (5.50%) Legal
6 25 (3.82%) Retail
7 19 (2.91%) Front Office
8 17 (2.60%) Telecoms
9 9 (1.38%) Back Office
10 8 (1.22%) Advertising
11 6 (0.92%) Billing
12 5 (0.76%) Multimedia
13 4 (0.61%) Publishing
14 3 (0.46%) Marketing
14 3 (0.46%) Spanish Language
15 2 (0.31%) Games
15 2 (0.31%) Financial Institution
16 1 (0.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (2.29%) FIX Protocol
2 12 (1.83%) Web Services
3 10 (1.53%) XML
4 9 (1.38%) .NET
5 7 (1.07%) ASP.NET
6 5 (0.76%) ActiveMQ
6 5 (0.76%) HTML
6 5 (0.76%) Apache Camel
7 4 (0.61%) CSS
8 3 (0.46%) Software Packaging
8 3 (0.46%) LAMP
9 2 (0.31%) JSON
9 2 (0.31%) WebSphere Message Broker
9 2 (0.31%) jQuery
9 2 (0.31%) Memcached
9 2 (0.31%) SOAP
9 2 (0.31%) Ajax
9 2 (0.31%) DHTML
9 2 (0.31%) J2EE
9 2 (0.31%) DOM
Miscellaneous
1 121 (18.50%) Blackberry
2 65 (9.94%) PDA
3 43 (6.57%) Analytical Skills
4 36 (5.50%) Clustering
5 29 (4.43%) Hedge funds
6 27 (4.13%) Computer Science
7 18 (2.75%) Replication
8 13 (1.99%) Management Information System
9 6 (0.92%) PKI
9 6 (0.92%) iPhone
9 6 (0.92%) iPad
10 5 (0.76%) Enterprise Software
10 5 (0.76%) EqualLogic
10 5 (0.76%) Foreign Exchange (FX)
11 3 (0.46%) Client/Server
11 3 (0.46%) Thin Client
11 3 (0.46%) Visualisation
11 3 (0.46%) Open Source
11 3 (0.46%) Fat Client
12 2 (0.31%) Web 2.0
Operating Systems
1 548 (83.79%) Windows
2 272 (41.59%) Windows Server 2008
3 185 (28.29%) Windows Server 2003
4 148 (22.63%) Windows XP
5 142 (21.71%) Windows Server 2012
6 98 (14.98%) Windows 7
7 84 (12.84%) Linux
8 54 (8.26%) Windows 8
9 36 (5.50%) UNIX
10 25 (3.82%) Mac OS X
11 21 (3.21%) Mac OS
12 17 (2.60%) Red Hat Enterprise Linux
13 16 (2.45%) Android
14 11 (1.68%) Windows 2000 Server
15 7 (1.07%) Debian
15 7 (1.07%) Windows Mobile
15 7 (1.07%) Windows Vista
15 7 (1.07%) Solaris
16 6 (0.92%) Apple iOS
17 5 (0.76%) SUSE
Processes & Methodologies
1 143 (21.87%) ITIL
2 55 (8.41%) Migration
3 24 (3.67%) Change Management
4 22 (3.36%) Disaster Recovery
5 21 (3.21%) Service Management
6 20 (3.06%) Problem Management
7 16 (2.45%) ETRM
8 15 (2.29%) E-Commerce
9 14 (2.14%) Service Delivery
10 13 (1.99%) Project Management
11 12 (1.83%) Investment Management
11 12 (1.83%) Performance Monitoring
11 12 (1.83%) Mentoring
12 11 (1.68%) Document Management
13 10 (1.53%) Load Balancing
13 10 (1.53%) Line Management
14 9 (1.38%) Performance Tuning
14 9 (1.38%) Electronic Trading
14 9 (1.38%) CRM
15 8 (1.22%) Asset Management
Programming Languages
1 118 (18.04%) SQL
2 33 (5.05%) PowerShell
3 23 (3.52%) VBScript
4 21 (3.21%) Java
4 21 (3.21%) Python
5 13 (1.99%) Shell Script
6 10 (1.53%) C
7 8 (1.22%) T-SQL
7 8 (1.22%) PHP
8 7 (1.07%) Bash Shell
9 5 (0.76%) VB
10 4 (0.61%) JavaScript
11 3 (0.46%) C#
12 2 (0.31%) Perl
12 2 (0.31%) VBA
12 2 (0.31%) MATLAB
12 2 (0.31%) PHP5
12 2 (0.31%) PHP4
13 1 (0.15%) C++
Qualifications
1 130 (19.88%) Microsoft Certification
2 96 (14.68%) MCSE
3 83 (12.69%) Degree
4 81 (12.39%) Cisco Certification
5 66 (10.09%) CCNA
6 53 (8.10%) MCITP
7 33 (5.05%) MCSA
8 22 (3.36%) MCP
9 21 (3.21%) VMware Certified Professional (VCP)
10 20 (3.06%) ITIL Certification
11 19 (2.91%) CCNP
12 13 (1.99%) Citrix Certification
13 11 (1.68%) MCTS
14 10 (1.53%) CCA
15 9 (1.38%) A+ Certification
15 9 (1.38%) Security Cleared
16 8 (1.22%) SC Cleared
17 6 (0.92%) CCAA
17 6 (0.92%) JNCIA
18 3 (0.46%) MCDST
Quality Assurance & Compliance
1 46 (7.03%) SLA
2 2 (0.31%) PCI DSS
2 2 (0.31%) Solvency II
3 1 (0.15%) ISO 9001
System Software
1 349 (53.36%) Active Directory
2 194 (29.66%) VMware Infrastructure
3 73 (11.16%) Hyper-V
4 72 (11.01%) XenApp
5 47 (7.19%) vSphere
6 37 (5.66%) XenDesktop
7 26 (3.98%) VMware ESXi
8 24 (3.67%) VMware ESX
9 17 (2.60%) XenServer
10 16 (2.45%) Microsoft App-V
11 10 (1.53%) Citrix Presentation Server
12 5 (0.76%) ISA Server
13 4 (0.61%) Terminal Server
13 4 (0.61%) VMware Workstation
14 3 (0.46%) Terminal Services
14 3 (0.46%) Xen
15 2 (0.31%) Microsoft Virtual Server
15 2 (0.31%) VMware Server
15 2 (0.31%) ProxySG
15 2 (0.31%) VirtualBox
Systems Management
1 75 (11.47%) SCCM
2 36 (5.50%) Backup Exec
3 29 (4.43%) Norton AntiVirus
4 26 (3.98%) SCOM
5 20 (3.06%) NetBackup
6 15 (2.29%) WSUS
7 11 (1.68%) Nagios
8 9 (1.38%) FortiGate
9 7 (1.07%) SCOrch
10 5 (0.76%) Symantec Enterprise Vault
11 4 (0.61%) Puppet
12 3 (0.46%) WMI
12 3 (0.46%) HP SIM
13 2 (0.31%) Opsview
13 2 (0.31%) SolarWinds Orion
14 1 (0.15%) SCVMM
14 1 (0.15%) Cisco UCCX
14 1 (0.15%) ARCserve
14 1 (0.15%) CiscoWorks
14 1 (0.15%) Tivoli Storage Manager
Vendors
1 309 (47.25%) Microsoft
2 295 (45.11%) VMware
3 185 (28.29%) Citrix
4 165 (25.23%) Cisco
5 47 (7.19%) Bloomberg
6 46 (7.03%) Symantec
6 46 (7.03%) HP
7 45 (6.88%) Apple
8 38 (5.81%) Reuters
9 29 (4.43%) Oracle
9 29 (4.43%) Veeam
10 24 (3.67%) WatchGuard
11 22 (3.36%) Juniper
11 22 (3.36%) Red Hat
12 21 (3.21%) McAfee
13 20 (3.06%) Kaspersky
14 19 (2.91%) SolarWinds
15 18 (2.75%) Dell
16 17 (2.60%) EMC
17 15 (2.29%) Avaya
Central London / West End
Harvey Nash plc
Salary: £38000 - £42000 per annum + bens + bonus
Posted: 1 hour ago
East London
Evolution Recruitment Solutions
Salary: 30000 - 32000
Posted: 6 hours ago
Central London / West End
Edison Hill Ltd
Salary: From £28,000 to £30,000 per annum plus benefits.
Posted: 3 days ago
City, London
Opus Recruitment Solutions Ltd
Salary: £35000 to £40000 per annum
Posted: 3 days ago
Central London
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 3 days ago
London
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
London
Comtecs
Salary: £40000 - £43000 Per Annum +Bonus +Benefits
Posted: 5 days ago
London
WBRS
Posted: 5 days ago
North London
Harvey Nash plc
Salary: £34000 - £38000 per annum + excellent bens
Posted: 5 days ago
London
Marcus Donald People
Salary: £35000 to £38000 per annum
Posted: 6 days ago
London
Recruitment Genius
Salary: £35000 - £45000 per annum
Posted: 7 days ago
London
Venn Group - UK
Salary: 45000 Per Annum
Posted: 13 days ago
City of London
Applause IT Innovation
Salary: £35000 - £45000 per annum + excellent benefits and training
Posted: 14 days ago
City of London
Reed Technology - UK Posting Account
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 14 days ago
London
Austin Fraser Limited
Salary: £30000.00 - £40000.00 per annum + Excellent Benefits
Posted: 17 days ago
London
Interquest - Korus Group - Brighton
Salary: £40000 - £45000 per annum + Benefits
Posted: 19 days ago
City of London
Applause IT Innovation
Salary: £35000 - £45000 per annum + excellent benefits and training
Posted: 20 days ago
West London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 26 days ago
City, London
Exponential-e
Salary: £35000 - £45000 per annum
Posted: 26 days ago
East London
Amsys
Salary: £30,000 per annum (negotiable)
Posted: 27 days ago