The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 339 389 393
Rank change year-on-year
+50 +4
Permanent jobs requiring a 3rd Line Support 326 268 249
As % of all permanent IT jobs located in London 0.74% 0.59% 0.52%
As % of the Job Titles category 0.78% 0.63% 0.55%
Number of salaries quoted 280 227 221
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £31,000 £32,000 £30,000
10% offered a salary of more than £50,000 £54,000 £52,500
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41569 42658 45211
As % of all permanent IT jobs located in London 93.86% 93.95% 94.44%
Number of salaries quoted 35452 35096 39095
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £79,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 19 December 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 44 £40,000 - 8
Wimbledon - 18 £36,750 -
Docklands, London 0 11 £45,000 -
Bromley 0 6 £37,500 -
Greenford - 6 £30,000 -
Greenwich - 6 £30,000 -
Teddington - 4 £42,500 - 1
Hounslow - 3 £35,000 -
Hayes - 2 £42,500 -
Chessington - 2 £45,000 - 1
Ealing - 2 £35,000 - 1
Canary Wharf +30 1 £37,500 -28.57%
Enfield +1 1 £24,000 -55.55%
Croydon 0 1 £40,000 +26.98%
Sidcup - 1 £35,000 -
Southall - 1 £26,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 564 (86.24%) Windows
2 367 (56.12%) Active Directory
3 347 (53.06%) MS Exchange
4 335 (51.22%) Microsoft
5 333 (50.92%) VMware
6 285 (43.58%) Windows Server 2008
7 204 (31.19%) Cisco
8 202 (30.89%) VMware Infrastructure
9 194 (29.66%) Exchange Server 2010
10 188 (28.75%) Citrix
10 188 (28.75%) Windows Server 2003
11 171 (26.15%) Windows Server 2012
12 169 (25.84%) MS Excel
13 162 (24.77%) MS Office
14 149 (22.78%) Microsoft Certification
15 146 (22.32%) ITIL
16 141 (21.56%) Finance
17 139 (21.25%) Firewall
18 131 (20.03%) SAN
19 125 (19.11%) DNS
20 122 (18.65%) Windows XP
21 118 (18.04%) MCSE
21 118 (18.04%) SQL Server
22 112 (17.13%) SQL
23 106 (16.21%) Exchange Server 2007
24 103 (15.75%) TCP/IP
25 99 (15.14%) Exchange Server 2003
26 98 (14.98%) Cisco Certification
27 97 (14.83%) Blackberry
28 92 (14.07%) Exchange Server 2013

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 347 (53.06%) MS Exchange
2 194 (29.66%) Exchange Server 2010
3 106 (16.21%) Exchange Server 2007
4 99 (15.14%) Exchange Server 2003
5 92 (14.07%) Exchange Server 2013
6 75 (11.47%) Lync
7 64 (9.79%) SharePoint
8 39 (5.96%) IIS
9 31 (4.74%) Blackberry Enterprise Server
10 16 (2.45%) WebSphere
11 13 (1.99%) Tomcat
12 10 (1.53%) MQSeries
12 10 (1.53%) WebSphere Application Server
12 10 (1.53%) IBM HTTP Server
12 10 (1.53%) Apache
13 7 (1.07%) SAS
13 7 (1.07%) SharePoint Server
13 7 (1.07%) JBoss
13 7 (1.07%) SharePoint 2013
14 5 (0.76%) WorkSite
Applications
1 169 (25.84%) MS Excel
2 162 (24.77%) MS Office
3 40 (6.12%) MS PowerPoint
4 7 (1.07%) Spreadsheet
5 3 (0.46%) Photoshop
5 3 (0.46%) AutoCAD
Business Applications
1 3 (0.46%) Dynamics CRM
2 1 (0.15%) Agresso
Cloud Services
1 31 (4.74%) Office 365
2 13 (1.99%) SaaS
3 5 (0.76%) Microsoft Azure
4 3 (0.46%) Google Apps
5 1 (0.15%) Amazon AWS
Communications & Networking
1 139 (21.25%) Firewall
2 131 (20.03%) SAN
3 125 (19.11%) DNS
4 103 (15.75%) TCP/IP
5 75 (11.47%) DHCP
6 63 (9.63%) VPN
7 55 (8.41%) WAN
8 52 (7.95%) iSCSI
9 50 (7.65%) LAN
10 41 (6.27%) Wireless
11 36 (5.50%) NAS
12 33 (5.05%) Fibre Channel
12 33 (5.05%) Internet
13 28 (4.28%) Cisco ASA
14 24 (3.67%) VLAN
15 22 (3.36%) Cisco Nexus
16 18 (2.75%) Cisco IOS
17 15 (2.29%) NetScaler
18 14 (2.14%) ISDN
19 13 (1.99%) VoIP
Database & Business Intelligence
1 118 (18.04%) SQL Server
2 19 (2.91%) SQL Server 2008
2 19 (2.91%) MySQL
3 11 (1.68%) SQL Server 2005
4 10 (1.53%) DB2
4 10 (1.53%) Oracle Reports
5 7 (1.07%) SQL Server 2000
6 5 (0.76%) SQL Server 2012
7 4 (0.61%) Oracle Database
7 4 (0.61%) FileMaker
8 1 (0.15%) PostgreSQL
8 1 (0.15%) Hadoop
8 1 (0.15%) MongoDB
8 1 (0.15%) Big Data
Development Applications
1 4 (0.61%) VSS/SourceSafe
2 2 (0.31%) JIRA
2 2 (0.31%) TeamCity
3 1 (0.15%) Mercurial
3 1 (0.15%) WinDbg
3 1 (0.15%) Hudson
3 1 (0.15%) MSI
3 1 (0.15%) InstallShield
3 1 (0.15%) CruiseControl
General
1 141 (21.56%) Finance
2 59 (9.02%) Banking
3 46 (7.03%) Law
4 42 (6.42%) Retail
5 40 (6.12%) Legal
6 21 (3.21%) Investment Banking
7 11 (1.68%) Telecoms
8 10 (1.53%) Back Office
9 9 (1.38%) Front Office
9 9 (1.38%) Advertising
10 6 (0.92%) Billing
11 2 (0.31%) Games
11 2 (0.31%) Multimedia
11 2 (0.31%) French Language
12 1 (0.15%) Publishing
12 1 (0.15%) Marketing
12 1 (0.15%) Financial Institution
12 1 (0.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 14 (2.14%) FIX Protocol
2 11 (1.68%) J2EE
3 10 (1.53%) JDBC
3 10 (1.53%) Middleware
4 7 (1.07%) ASP.NET
4 7 (1.07%) .NET
4 7 (1.07%) ActiveMQ
4 7 (1.07%) Apache Camel
5 4 (0.61%) Application Packaging
5 4 (0.61%) Web Services
6 3 (0.46%) HTML
7 2 (0.31%) LAMP
8 1 (0.15%) Memcached
Miscellaneous
1 97 (14.83%) Blackberry
2 43 (6.57%) PDA
3 36 (5.50%) Analytical Skills
4 34 (5.20%) Computer Science
5 28 (4.28%) Hedge funds
6 25 (3.82%) Clustering
7 14 (2.14%) Replication
8 11 (1.68%) Management Information System
9 9 (1.38%) EqualLogic
10 8 (1.22%) Client/Server
11 5 (0.76%) Mathematics
12 4 (0.61%) PKI
12 4 (0.61%) iPad
12 4 (0.61%) iPhone
12 4 (0.61%) Data Structures
13 3 (0.46%) Visualisation
13 3 (0.46%) Robotics
14 2 (0.31%) Smartphone
14 2 (0.31%) EPoS
14 2 (0.31%) Thin Client
Operating Systems
1 564 (86.24%) Windows
2 285 (43.58%) Windows Server 2008
3 188 (28.75%) Windows Server 2003
4 171 (26.15%) Windows Server 2012
5 122 (18.65%) Windows XP
6 90 (13.76%) Windows 7
7 83 (12.69%) Linux
8 67 (10.24%) Windows 8
9 38 (5.81%) UNIX
10 35 (5.35%) Mac OS X
11 17 (2.60%) Red Hat Enterprise Linux
12 14 (2.14%) AIX
13 11 (1.68%) Solaris
14 8 (1.22%) Mac OS X Server
15 7 (1.07%) Windows 2000 Server
15 7 (1.07%) Windows Vista
15 7 (1.07%) Apple iOS
16 5 (0.76%) Android
17 4 (0.61%) Windows Mobile
17 4 (0.61%) Mac OS
Processes & Methodologies
1 146 (22.32%) ITIL
2 41 (6.27%) Migration
2 41 (6.27%) Problem Management
3 29 (4.43%) Service Delivery
4 27 (4.13%) Mentoring
5 23 (3.52%) BCP
6 18 (2.75%) Incident Management
7 17 (2.60%) E-Commerce
8 15 (2.29%) Disaster Recovery
8 15 (2.29%) Document Management
9 12 (1.83%) Change Management
10 11 (1.68%) CRM
10 11 (1.68%) Time Management
11 9 (1.38%) Electronic Trading
11 9 (1.38%) Investment Management
11 9 (1.38%) ETRM
11 9 (1.38%) Software Testing
11 9 (1.38%) Service Management
12 8 (1.22%) Systems Analysis
12 8 (1.22%) Performance Monitoring
Programming Languages
1 112 (17.13%) SQL
2 29 (4.43%) Java
3 22 (3.36%) C
3 22 (3.36%) PowerShell
4 14 (2.14%) Bash Shell
5 11 (1.68%) Python
5 11 (1.68%) Perl
6 10 (1.53%) VBScript
7 6 (0.92%) Shell Script
8 2 (0.31%) PHP
9 1 (0.15%) C++
9 1 (0.15%) VBA
9 1 (0.15%) T-SQL
9 1 (0.15%) MATLAB
Qualifications
1 149 (22.78%) Microsoft Certification
2 118 (18.04%) MCSE
3 98 (14.98%) Cisco Certification
4 79 (12.08%) CCNA
5 76 (11.62%) Degree
6 57 (8.72%) MCSA
7 53 (8.10%) MCP
8 48 (7.34%) MCITP
9 33 (5.05%) CCNP
10 23 (3.52%) VMware Certified Professional (VCP)
11 21 (3.21%) Citrix Certification
12 19 (2.91%) MCTS
13 14 (2.14%) JNCIA
13 14 (2.14%) Security Cleared
14 9 (1.38%) SC Cleared
15 8 (1.22%) VCAP
15 8 (1.22%) CCA
16 7 (1.07%) ITIL Certification
16 7 (1.07%) ITIL Foundation Certificate
17 3 (0.46%) CCIA
Quality Assurance & Compliance
1 42 (6.42%) SLA
2 1 (0.15%) PCI DSS
2 1 (0.15%) Solvency II
2 1 (0.15%) ISO 9001
System Software
1 367 (56.12%) Active Directory
2 202 (30.89%) VMware Infrastructure
3 75 (11.47%) XenApp
4 72 (11.01%) Hyper-V
5 47 (7.19%) vSphere
6 31 (4.74%) VMware ESXi
7 22 (3.36%) XenDesktop
8 15 (2.29%) Microsoft App-V
9 14 (2.14%) XenServer
10 13 (1.99%) VMware ESX
11 11 (1.68%) Terminal Server
12 9 (1.38%) Xen
13 6 (0.92%) Citrix Presentation Server
13 6 (0.92%) VMware Workstation
13 6 (0.92%) ISA Server
14 2 (0.31%) Terminal Services
14 2 (0.31%) Firmware
14 2 (0.31%) VMware Server
14 2 (0.31%) VirtualBox
14 2 (0.31%) KVM
Systems Management
1 60 (9.17%) SCCM
2 30 (4.59%) Backup Exec
3 27 (4.13%) Norton AntiVirus
4 25 (3.82%) FortiGate
5 24 (3.67%) SCOM
6 11 (1.68%) WSUS
7 7 (1.07%) NetBackup
7 7 (1.07%) Symantec Enterprise Vault
8 6 (0.92%) SolarWinds Orion
9 5 (0.76%) SCOrch
10 4 (0.61%) XenMobile
10 4 (0.61%) Nagios
11 3 (0.46%) HP SIM
11 3 (0.46%) Puppet
11 3 (0.46%) Opsview
12 2 (0.31%) SCDPM
12 2 (0.31%) Cisco UCCX
13 1 (0.15%) SCVMM
13 1 (0.15%) ZABBIX
13 1 (0.15%) WhatsUp Gold
Vendors
1 335 (51.22%) Microsoft
2 333 (50.92%) VMware
3 204 (31.19%) Cisco
4 188 (28.75%) Citrix
5 71 (10.86%) Symantec
6 57 (8.72%) HP
7 53 (8.10%) Bloomberg
8 52 (7.95%) Apple
9 50 (7.65%) Dell
10 47 (7.19%) Juniper
11 33 (5.05%) IBM
12 31 (4.74%) Reuters
12 31 (4.74%) SolarWinds
13 28 (4.28%) Mitel
13 28 (4.28%) Oracle
14 26 (3.98%) CheckPoint
15 25 (3.82%) Veeam
16 22 (3.36%) Red Hat
17 19 (2.91%) WatchGuard
18 18 (2.75%) Kaspersky
City, London
Salmon Limited
Salary: Market Rates + Benefits
Posted: 16 hours ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 3 days ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 3 days ago
Chessington, Surrey
RecruitmentRevolution.com Limited
Salary: From £22,000 to £37,000 per annum
Posted: 4 days ago
City, London
Nakama
Salary: Up to £40,000 per annum
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £35000 - £38000 per annum + Benefits
Posted: 4 days ago
London
NFP Group Ltd
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Rosemont Consulting Ltd
Salary: From £35,000 to £45,000 per annum Plus Benefits
Posted: 5 days ago
London
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago
London
Forman Computer Staff
Salary: £45,000 per annum
Posted: 5 days ago
Teddington, Middlesex
ComputAppoint
Salary: £40000 - £45000 per annum + car allowence
Posted: 5 days ago
City, London
Parallel Consulting
Salary: £35000 - £38000 per annum + bonus
Posted: 6 days ago
Ealing
Lewis Paige
Salary: £30000 - £35000 per annum
Posted: 6 days ago
West London
SLS Recruitment
Salary: £30000 - £35000 per annum
Posted: 6 days ago
London
Forman Computer Staff
Salary: £40,000 per annum
Posted: 6 days ago
South East London
Totaljobs Group.
Salary: Competitive Salary + 29 Days Holiday & Group Pension Scheme
Posted: 9 days ago
London
Venturi
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 12 days ago
City, London
IT Lab
Salary: From £28,000 to £40,000 per annum
Posted: 17 days ago