The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 392 349 427
Rank change year-on-year
-43 +78
Permanent jobs requiring a 3rd Line Support 255 331 255
As % of all permanent IT jobs located in London 0.62% 0.81% 0.60%
As % of the Job Titles category 0.65% 0.84% 0.63%
Number of salaries quoted 223 276 229
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £31,000 £30,500 £30,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39382 39313 40777
As % of all permanent IT jobs located in London 95.65% 95.73% 95.65%
Number of salaries quoted 33975 33320 33316
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £76,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 14 February 2016.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 32 £39,500 -1.25% 4
Docklands, London +20 15 £26,000 -
Sidcup - 11 £38,500 -
Croydon +2 4 £42,500 +6.25%
Mayfair +5 3 £42,500 +6.25%
Canary Wharf +2 2 £42,500 +13.33%
Chiswick - 2 £28,250 -
Twickenham -2 1 £35,000 -2.77%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 14 February 2016, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 425 (81.42%) Windows
2 270 (51.72%) Microsoft
3 265 (50.77%) VMware
4 258 (49.43%) Active Directory
5 234 (44.83%) Windows Server
6 209 (40.04%) Windows Server 2008
7 173 (33.14%) Cisco
8 171 (32.76%) MS Exchange
9 162 (31.03%) VMware Infrastructure
10 147 (28.16%) Windows Server 2012
11 145 (27.78%) Microsoft Certification
12 142 (27.20%) Firewall
13 138 (26.44%) Citrix
14 115 (22.03%) SAN
15 114 (21.84%) MCSE
16 113 (21.65%) Windows Server 2003
17 106 (20.31%) ITIL
18 105 (20.11%) Exchange Server 2010
19 104 (19.92%) Hyper-V
19 104 (19.92%) MS Office
20 103 (19.73%) LAN
21 101 (19.35%) Finance
22 95 (18.20%) DNS
23 91 (17.43%) SQL
24 89 (17.05%) Windows 7
24 89 (17.05%) Office 365
25 84 (16.09%) MS Excel
26 81 (15.52%) VPN
26 81 (15.52%) Linux
27 80 (15.33%) WAN

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 14 February 2016, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 171 (32.76%) MS Exchange
2 105 (20.11%) Exchange Server 2010
3 68 (13.03%) Exchange Server 2013
4 53 (10.15%) IIS
5 52 (9.96%) Exchange Server 2007
6 51 (9.77%) SharePoint
7 42 (8.05%) Exchange Server 2003
8 31 (5.94%) Skype for Business
9 17 (3.26%) Blackberry Enterprise Server
10 12 (2.30%) Exchange Server 2000
11 11 (2.11%) SharePoint 2010
12 7 (1.34%) SharePoint Server
13 6 (1.15%) Tomcat
14 4 (0.77%) JBoss
15 3 (0.57%) Apache
16 2 (0.38%) IBM Notes
16 2 (0.38%) SharePoint 2013
Applications
1 104 (19.92%) MS Office
2 84 (16.09%) MS Excel
3 1 (0.19%) Spreadsheet
Business Applications
1 7 (1.34%) Remedy ITSM
2 4 (0.77%) Cognos Planning
2 4 (0.77%) ResourceLink
2 4 (0.77%) SAP Oil and Gas
2 4 (0.77%) Unit4 Business World
3 2 (0.38%) Dynamics CRM
4 1 (0.19%) Dynamics AX
Cloud Services
1 89 (17.05%) Office 365
2 20 (3.83%) IaaS
2 20 (3.83%) Microsoft Azure
3 6 (1.15%) Amazon AWS
3 6 (1.15%) Mimecast
4 4 (0.77%) SaaS
5 3 (0.57%) Cloud Computing
6 2 (0.38%) Google Apps
7 1 (0.19%) Dropbox
7 1 (0.19%) Force.com
7 1 (0.19%) OneDrive
7 1 (0.19%) Virtual Private Cloud
Communications & Networking
1 142 (27.20%) Firewall
2 115 (22.03%) SAN
3 103 (19.73%) LAN
4 95 (18.20%) DNS
5 81 (15.52%) VPN
6 80 (15.33%) WAN
7 76 (14.56%) TCP/IP
8 61 (11.69%) DHCP
9 44 (8.43%) Internet
10 31 (5.94%) VLAN
11 24 (4.60%) VoIP
12 20 (3.83%) HTTP
13 19 (3.64%) SSL
14 18 (3.45%) NAS
15 17 (3.26%) iSCSI
16 16 (3.07%) Wireless
17 15 (2.87%) Fibre Channel
17 15 (2.87%) FTP
18 14 (2.68%) IP Telephony
19 13 (2.49%) DMZ
Database & Business Intelligence
1 69 (13.22%) SQL Server
2 14 (2.68%) SQL Server 2008
3 11 (2.11%) SQL Server 2005
4 10 (1.92%) SQL Server 2012
5 6 (1.15%) Big Data
6 5 (0.96%) GIS
6 5 (0.96%) MySQL
7 4 (0.77%) Cognos Impromptu
8 3 (0.57%) Oracle Database
9 2 (0.38%) IBM InfoSphere
9 2 (0.38%) Relational Database
9 2 (0.38%) SQL Server 2000
10 1 (0.19%) BusinessObjects
10 1 (0.19%) Data Warehouse
10 1 (0.19%) PostgreSQL
10 1 (0.19%) SQL Server 2014
Development Applications
1 9 (1.72%) ProC
2 6 (1.15%) JIRA
3 1 (0.19%) Hudson
3 1 (0.19%) Jenkins
General
1 101 (19.35%) Finance
2 31 (5.94%) Law
3 16 (3.07%) Retail
4 13 (2.49%) Telecoms
5 11 (2.11%) Banking
6 10 (1.92%) Advertising
6 10 (1.92%) Back Office
7 8 (1.53%) Legal
8 6 (1.15%) Marketing
8 6 (1.15%) Pharmaceutical
9 5 (0.96%) Manufacturing
10 4 (0.77%) Electronics
10 4 (0.77%) Japanese Language
11 2 (0.38%) Front Office
11 2 (0.38%) Games
12 1 (0.19%) Financial Institution
12 1 (0.19%) Local Government
12 1 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 12 (2.30%) .NET
2 7 (1.34%) WSH
3 6 (1.15%) 802.1X
4 4 (0.77%) Software Packaging
5 3 (0.57%) Middleware
6 2 (0.38%) CSS
6 2 (0.38%) HTML
6 2 (0.38%) LAMP
7 1 (0.19%) COM
7 1 (0.19%) Web Services
Miscellaneous
1 67 (12.84%) Data Centre
2 66 (12.64%) Blackberry
3 39 (7.47%) Analytical Skills
4 32 (6.13%) Clustering
5 25 (4.79%) Computer Science
6 18 (3.45%) Hedge funds
7 17 (3.26%) Equities
8 13 (2.49%) Fat Client
8 13 (2.49%) Thin Client
9 12 (2.30%) iPhone
10 11 (2.11%) Video Conferencing
11 10 (1.92%) Visualisation
12 9 (1.72%) Client/Server
12 9 (1.72%) HP Storage
12 9 (1.72%) Replication
13 6 (1.15%) EqualLogic
13 6 (1.15%) iPad
14 5 (0.96%) EMC VNX
14 5 (0.96%) PKI
14 5 (0.96%) Smartphone
Operating Systems
1 425 (81.42%) Windows
2 234 (44.83%) Windows Server
3 209 (40.04%) Windows Server 2008
4 147 (28.16%) Windows Server 2012
5 113 (21.65%) Windows Server 2003
6 89 (17.05%) Windows 7
7 81 (15.52%) Linux
8 59 (11.30%) Windows 8
9 50 (9.58%) Unix
10 31 (5.94%) Solaris
11 19 (3.64%) Windows 2000 Server
12 16 (3.07%) Windows XP
13 13 (2.49%) Android
14 9 (1.72%) CatOS
14 9 (1.72%) Debian
14 9 (1.72%) Windows Mobile
15 8 (1.53%) Mac OS X
16 7 (1.34%) Apple iOS
17 5 (0.96%) Red Hat Enterprise Linux
18 4 (0.77%) Windows Vista
Processes & Methodologies
1 106 (20.31%) ITIL
2 39 (7.47%) Problem Management
3 27 (5.17%) Service Management
4 26 (4.98%) Mentoring
5 25 (4.79%) Incident Management
6 23 (4.41%) Disaster Recovery
7 22 (4.21%) Change Management
8 21 (4.02%) Line Management
8 21 (4.02%) Multithreading
8 21 (4.02%) Patch Management
9 20 (3.83%) Migration
10 17 (3.26%) Service Delivery
11 14 (2.68%) CRM
11 14 (2.68%) Time Management
12 13 (2.49%) Network Management
13 10 (1.92%) Data Management
13 10 (1.92%) Data Protection
14 9 (1.72%) ITSM
14 9 (1.72%) Load Balancing
14 9 (1.72%) Validation
Programming Languages
1 91 (17.43%) SQL
2 35 (6.70%) PowerShell
3 21 (4.02%) C++
4 17 (3.26%) C
5 10 (1.92%) VBScript
6 8 (1.53%) C#
7 7 (1.34%) Java
8 3 (0.57%) Shell Script
9 2 (0.38%) Python
9 2 (0.38%) VB
9 2 (0.38%) VBA
10 1 (0.19%) PL/SQL
Qualifications
1 145 (27.78%) Microsoft Certification
2 114 (21.84%) MCSE
3 62 (11.88%) Cisco Certification
4 50 (9.58%) CCNA
4 50 (9.58%) MCP
5 43 (8.24%) MCITP
6 40 (7.66%) MCSA
7 36 (6.90%) VMware Certified Professional (VCP)
8 34 (6.51%) Degree
9 24 (4.60%) Citrix Certification
10 18 (3.45%) CCNP
11 14 (2.68%) CCA
12 13 (2.49%) ACSA
13 11 (2.11%) ITIL Certification
14 7 (1.34%) MCTS
15 5 (0.96%) CCEE
15 5 (0.96%) Security Cleared
16 3 (0.57%) CCENT
16 3 (0.57%) JNCIA
16 3 (0.57%) MCDST
Quality Assurance & Compliance
1 20 (3.83%) SLA
2 9 (1.72%) QA
3 1 (0.19%) ISO/IEC 27001
System Software
1 258 (49.43%) Active Directory
2 162 (31.03%) VMware Infrastructure
3 104 (19.92%) Hyper-V
4 34 (6.51%) XenApp
5 27 (5.17%) Terminal Services
6 23 (4.41%) XenDesktop
7 22 (4.21%) VMware ESXi
8 19 (3.64%) vSphere
9 16 (3.07%) VMware ESX
10 11 (2.11%) Terminal Server
10 11 (2.11%) VMware Workstation
11 4 (0.77%) VMware Server
12 2 (0.38%) Microsoft App-V
13 1 (0.19%) Microsoft Virtual Server
13 1 (0.19%) NFS
13 1 (0.19%) Squid
13 1 (0.19%) XenServer
Systems Management
1 54 (10.34%) SCCM
2 18 (3.45%) SCOM
3 9 (1.72%) WSUS
4 7 (1.34%) Backup Exec
4 7 (1.34%) Systems Management Server (SMS)
5 6 (1.15%) DameWare
5 6 (1.15%) Microsoft Data Protection Manager
5 6 (1.15%) SCSM
6 5 (0.96%) SCOrch
6 5 (0.96%) SCVMM
6 5 (0.96%) Symantec Endpoint Protection
7 4 (0.77%) SCDPM
8 3 (0.57%) McAfee ePO
8 3 (0.57%) Symantec Enterprise Vault
8 3 (0.57%) Tivoli
9 2 (0.38%) Nagios
9 2 (0.38%) NetBackup
9 2 (0.38%) PaperCut
10 1 (0.19%) AirWatch
10 1 (0.19%) EdgeSight
Vendors
1 270 (51.72%) Microsoft
2 265 (50.77%) VMware
3 173 (33.14%) Cisco
4 138 (26.44%) Citrix
5 64 (12.26%) HP
6 40 (7.66%) Dell
7 32 (6.13%) Apple
8 24 (4.60%) EMC
9 21 (4.02%) Avaya
10 18 (3.45%) Juniper
10 18 (3.45%) NetApp
11 15 (2.87%) Red Hat
12 13 (2.49%) LANDesk
13 11 (2.11%) Bloomberg
13 11 (2.11%) IBM
13 11 (2.11%) SonicWALL
13 11 (2.11%) Symantec
14 9 (1.72%) CommVault
15 8 (1.53%) Reuters
15 8 (1.53%) Wyse
City, London
Involved Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits+ Bonus
Posted: Yesterday
Bromley, Kent
First Point
Salary: £35000.00 - £42000.00 per annum + Bonus + Benefits
Posted: Yesterday
Enfield, Middlesex
Senitor Associates
Salary: £35000 per annum
Posted: Yesterday
London
Kelway Ltd
Salary: Up to £44,000 per annum
Posted: 2 days ago
London
Coal IT Services
Salary: From £50,000 to £54,000 per annum plus excellent benefits and bonus
Posted: 2 days ago
South East London
Marcus Donald People
Salary: £27000 - £30000 per annum
Posted: 3 days ago
Kingston upon Thames
Eligo Recruitment
Salary: £32000 - £37000 per annum + Considerable benefits
Posted: 3 days ago
Central London / West End
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum + lucrative oncall payments!
Posted: 4 days ago
City, London
The Bridge Ltd
Salary: From £28,000 to £36,000 per annum
Posted: 4 days ago
London
Burns Sheehan
Salary: £30000.00 - £45000.00 per annum
Posted: 4 days ago
Central London / West End
Nationwide People Ltd
Salary: £40000 - £47500 Per Annum plus comprehensive benefits
Posted: 4 days ago
Central London / West End
Senitor Associates
Salary: £45000 per annum
Posted: 5 days ago
London
Recruitment Revolution Limited
Salary: £30,000 to £45,000 + Benefits
Posted: 10 days ago
Central London, Zone 1
MillsHill
Salary: £35,000 - £45,000 per year
Posted: 16 days ago
London
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum
Posted: 17 days ago
London
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Career Progression, Bonus Scheme!
Posted: 18 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 25 days ago
London
caspian one
Salary: £90000 - £115000 per annum + Bonus + Benefits
Posted: 25 days ago
London
Nigel Frank International Ltd
Posted: 27 days ago