The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 409 346 415
Rank change year-on-year
-63 +69
Permanent jobs requiring a 3rd Line Support 223 339 227
As % of all permanent IT jobs located in London 0.51% 0.73% 0.52%
As % of the Job Titles category 0.54% 0.78% 0.55%
Number of salaries quoted 199 300 191
Average salary £40,000 £40,000 £39,500
Average salary % change year-on-year
- +1.26%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41131 43401 41192
As % of all permanent IT jobs located in London 93.17% 93.52% 93.50%
Number of salaries quoted 35099 36258 34578
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 28 August 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -7 30 £39,500 -7.05% 5
Docklands, London +4 10 £34,000 -
Wimbledon -1 7 £42,500 -
Croydon - 4 £45,000 -
Uxbridge +3 2 £42,500 -
Paddington - 2 £40,000 -
Harrow - 2 £45,000 -
Bromley +13 1 - -
Hounslow - 1 £55,000 -
Romford - 1 £26,000 - 1
Canary Wharf - 1 £33,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 383 (81.49%) Windows
2 253 (53.83%) Active Directory
3 235 (50.00%) VMware
4 227 (48.30%) Microsoft
5 202 (42.98%) Windows Server 2008
6 192 (40.85%) MS Exchange
7 164 (34.89%) VMware Infrastructure
8 159 (33.83%) Windows Server 2012
9 131 (27.87%) Citrix
10 123 (26.17%) MS Excel
11 116 (24.68%) Firewall
12 115 (24.47%) Cisco
13 107 (22.77%) Exchange Server 2010
14 101 (21.49%) MS Office
15 100 (21.28%) DNS
16 92 (19.57%) Microsoft Certification
17 88 (18.72%) SQL
18 86 (18.30%) Windows Server 2003
19 84 (17.87%) Hyper-V
20 82 (17.45%) Windows 7
21 78 (16.60%) Exchange Server 2013
22 74 (15.74%) Finance
23 73 (15.53%) TCP/IP
24 69 (14.68%) DHCP
24 69 (14.68%) MCSE
25 68 (14.47%) ITIL
26 66 (14.04%) Linux
27 63 (13.40%) Exchange Server 2007
28 60 (12.77%) Windows 8
28 60 (12.77%) SQL Server

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 192 (40.85%) MS Exchange
2 107 (22.77%) Exchange Server 2010
3 78 (16.60%) Exchange Server 2013
4 63 (13.40%) Exchange Server 2007
5 49 (10.43%) IIS
6 46 (9.79%) SharePoint
7 30 (6.38%) Lync
8 26 (5.53%) Exchange Server 2003
9 15 (3.19%) Blackberry Enterprise Server
10 12 (2.55%) SharePoint 2010
11 11 (2.34%) SharePoint 2013
12 7 (1.49%) Apache
13 5 (1.06%) WorkSite
14 3 (0.64%) WebLogic
15 2 (0.43%) SharePoint Server
15 2 (0.43%) Oracle Service Bus
16 1 (0.21%) WebSphere
16 1 (0.21%) Tomcat
16 1 (0.21%) CMS
16 1 (0.21%) BizTalk Server
Applications
1 123 (26.17%) MS Excel
2 101 (21.49%) MS Office
3 11 (2.34%) MS PowerPoint
4 1 (0.21%) Adobe Creative Suite
4 1 (0.21%) InDesign
Business Applications
1 4 (0.85%) SAP Oil and Gas
1 4 (0.85%) Dynamics CRM
2 3 (0.64%) Magento
2 3 (0.64%) Fredhopper
2 3 (0.64%) Agresso
3 2 (0.43%) RMDS
4 1 (0.21%) Oracle Applications
Cloud Services
1 35 (7.45%) Office 365
2 9 (1.91%) Mimecast
3 7 (1.49%) IaaS
4 5 (1.06%) SaaS
5 3 (0.64%) Amazon EC2
5 3 (0.64%) Amazon AWS
6 2 (0.43%) Cloud Computing
7 1 (0.21%) Microsoft Azure
7 1 (0.21%) Dropbox
Communications & Networking
1 116 (24.68%) Firewall
2 100 (21.28%) DNS
3 73 (15.53%) TCP/IP
4 69 (14.68%) DHCP
5 59 (12.55%) SAN
6 44 (9.36%) VPN
6 44 (9.36%) WAN
7 43 (9.15%) LAN
8 26 (5.53%) NAS
9 19 (4.04%) Internet
10 15 (3.19%) Wi-Fi
11 14 (2.98%) VLAN
12 12 (2.55%) VoIP
13 9 (1.91%) iSCSI
13 9 (1.91%) Wireless
14 8 (1.70%) Cisco IOS
15 7 (1.49%) FTP
16 6 (1.28%) MPLS
16 6 (1.28%) DSL
17 5 (1.06%) HTTP
Database & Business Intelligence
1 60 (12.77%) SQL Server
2 8 (1.70%) SQL Server Reporting Services
2 8 (1.70%) SQL Server Integration Services
3 7 (1.49%) SQL Server 2008
4 4 (0.85%) Big Data
5 2 (0.43%) SQL Server 2012
5 2 (0.43%) Oracle Database
5 2 (0.43%) SQL Server Analysis Services
6 1 (0.21%) MySQL
6 1 (0.21%) Relational Database
6 1 (0.21%) Sybase ASE
6 1 (0.21%) SQL Server 2005
6 1 (0.21%) RDBMS
Development Applications
1 5 (1.06%) MSI
2 2 (0.43%) InstallShield
3 1 (0.21%) AdminStudio
3 1 (0.21%) NUnit
3 1 (0.21%) CruiseControl
3 1 (0.21%) JIRA
3 1 (0.21%) FitNesse
3 1 (0.21%) Team Foundation Server
3 1 (0.21%) WinDbg
3 1 (0.21%) MSBuild
General
1 74 (15.74%) Finance
2 54 (11.49%) Law
3 33 (7.02%) Banking
4 20 (4.26%) Legal
5 13 (2.77%) Retail
6 12 (2.55%) Front Office
7 11 (2.34%) Telecoms
8 9 (1.91%) Marketing
9 8 (1.70%) Electronics
10 7 (1.49%) Pharmaceutical
11 5 (1.06%) Advertising
12 4 (0.85%) Back Office
12 4 (0.85%) Manufacturing
12 4 (0.85%) Games
13 2 (0.43%) Publishing
13 2 (0.43%) Investment Banking
13 2 (0.43%) Local Government
14 1 (0.21%) Multimedia
14 1 (0.21%) Financial Institution
14 1 (0.21%) French Language
Libraries, Frameworks & Software Standards
1 13 (2.77%) .NET
2 12 (2.55%) WPF
3 10 (2.13%) Entity Framework
4 7 (1.49%) ASP.NET
5 6 (1.28%) .NET Framework
6 4 (0.85%) XML
7 3 (0.64%) Middleware
7 3 (0.64%) Application Packaging
8 2 (0.43%) WCF
8 2 (0.43%) COM
8 2 (0.43%) HTML
9 1 (0.21%) CSS
9 1 (0.21%) Web Services
9 1 (0.21%) Autofac
9 1 (0.21%) AngularJS
9 1 (0.21%) AutoMapper
9 1 (0.21%) LINQ
9 1 (0.21%) jQuery
9 1 (0.21%) Oracle Fusion
9 1 (0.21%) ASP.NET MVC
Miscellaneous
1 55 (11.70%) Blackberry
2 45 (9.57%) Data Centre
3 25 (5.32%) Analytical Skills
4 21 (4.47%) Clustering
5 18 (3.83%) Replication
6 13 (2.77%) PDA
7 10 (2.13%) Fat Client
7 10 (2.13%) Thin Client
8 9 (1.91%) Management Information System
9 6 (1.28%) Client/Server
10 5 (1.06%) Mathematics
10 5 (1.06%) Social Network
11 4 (0.85%) DTV
11 4 (0.85%) BBC
11 4 (0.85%) Social Media
11 4 (0.85%) Hedge funds
11 4 (0.85%) BYOD
12 3 (0.64%) User Experience
12 3 (0.64%) HP StoreVirtual
12 3 (0.64%) HP Storage
Operating Systems
1 383 (81.49%) Windows
2 202 (42.98%) Windows Server 2008
3 159 (33.83%) Windows Server 2012
4 86 (18.30%) Windows Server 2003
5 82 (17.45%) Windows 7
6 66 (14.04%) Linux
7 60 (12.77%) Windows 8
8 43 (9.15%) Windows XP
9 20 (4.26%) Mac OS X
10 14 (2.98%) UNIX
10 14 (2.98%) Red Hat Enterprise Linux
11 11 (2.34%) Solaris
12 8 (1.70%) Windows 2000 Server
12 8 (1.70%) Debian
13 7 (1.49%) Mac OS
14 6 (1.28%) Windows Vista
15 5 (1.06%) CentOS
16 4 (0.85%) Ubuntu
17 3 (0.64%) Apple iOS
18 2 (0.43%) AIX
Processes & Methodologies
1 68 (14.47%) ITIL
2 40 (8.51%) Service Delivery
3 33 (7.02%) Network Management
4 23 (4.89%) Incident Management
5 21 (4.47%) Migration
6 18 (3.83%) CRM
6 18 (3.83%) Problem Management
7 17 (3.62%) Disaster Recovery
8 14 (2.98%) Document Management
8 14 (2.98%) Mentoring
9 13 (2.77%) Agile Software Development
10 12 (2.55%) Server Building
11 10 (2.13%) Line Management
11 10 (2.13%) Project Management
11 10 (2.13%) Service Management
11 10 (2.13%) Business Intelligence
11 10 (2.13%) Investment Management
11 10 (2.13%) Network Architecture
11 10 (2.13%) Capacity Planning
12 8 (1.70%) Asset Management
Programming Languages
1 88 (18.72%) SQL
2 33 (7.02%) PowerShell
3 13 (2.77%) C
3 13 (2.77%) C#
4 12 (2.55%) T-SQL
5 11 (2.34%) Shell Script
6 7 (1.49%) VBScript
7 5 (1.06%) Java
8 4 (0.85%) Perl
8 4 (0.85%) Python
9 2 (0.43%) Bash Shell
9 2 (0.43%) Korn
9 2 (0.43%) VB
9 2 (0.43%) VBA
10 1 (0.21%) JavaScript
10 1 (0.21%) C++
10 1 (0.21%) XPath
10 1 (0.21%) PHP
10 1 (0.21%) PL/SQL
10 1 (0.21%) MATLAB
Qualifications
1 92 (19.57%) Microsoft Certification
2 69 (14.68%) MCSE
3 45 (9.57%) Cisco Certification
4 43 (9.15%) CCNA
5 40 (8.51%) MCP
6 33 (7.02%) MCITP
7 21 (4.47%) MCSA
8 17 (3.62%) Degree
9 15 (3.19%) VMware Certified Professional (VCP)
10 14 (2.98%) MCTS
11 11 (2.34%) Security Cleared
11 11 (2.34%) CCNP
12 9 (1.91%) ITIL Certification
13 4 (0.85%) VCAP
13 4 (0.85%) HNC
14 3 (0.64%) CCA
14 3 (0.64%) Citrix Certification
14 3 (0.64%) SC Cleared
14 3 (0.64%) BC Cleared
14 3 (0.64%) MCDST
Quality Assurance & Compliance
1 44 (9.36%) SLA
2 6 (1.28%) ISO/IEC 27001
3 5 (1.06%) QA
4 1 (0.21%) EMIR
4 1 (0.21%) Dodd-Frank
4 1 (0.21%) ISO 9000
System Software
1 253 (53.83%) Active Directory
2 164 (34.89%) VMware Infrastructure
3 84 (17.87%) Hyper-V
4 22 (4.68%) vSphere
5 20 (4.26%) XenApp
6 9 (1.91%) Terminal Services
6 9 (1.91%) VMware ESX
6 9 (1.91%) Microsoft App-V
6 9 (1.91%) vCloud
7 8 (1.70%) VMware ESXi
8 7 (1.49%) XenDesktop
9 4 (0.85%) ISA Server
10 3 (0.64%) VMware Workstation
10 3 (0.64%) Xen
10 3 (0.64%) VMware Server
11 2 (0.43%) BitLocker
11 2 (0.43%) Terminal Server
12 1 (0.21%) Squid
12 1 (0.21%) Microsoft Virtual Server
12 1 (0.21%) Sendmail
Systems Management
1 47 (10.00%) SCCM
2 18 (3.83%) SCOM
3 15 (3.19%) Backup Exec
4 10 (2.13%) Norton AntiVirus
5 9 (1.91%) SCVMM
6 7 (1.49%) WSUS
7 4 (0.85%) SCOrch
8 3 (0.64%) SCSM
8 3 (0.64%) Opscode Chef
8 3 (0.64%) McAfee ePO
8 3 (0.64%) DameWare
9 2 (0.43%) Nagios
9 2 (0.43%) ARCserve
10 1 (0.21%) Dollar Universe
10 1 (0.21%) Puppet
10 1 (0.21%) FortiGate
10 1 (0.21%) Symantec Enterprise Vault
10 1 (0.21%) Oracle Enterprise Manager
10 1 (0.21%) Veritas Storage Foundation
10 1 (0.21%) Casper Suite
Vendors
1 235 (50.00%) VMware
2 227 (48.30%) Microsoft
3 131 (27.87%) Citrix
4 115 (24.47%) Cisco
5 55 (11.70%) HP
6 30 (6.38%) Apple
7 23 (4.89%) NetApp
8 22 (4.68%) Sophos
9 20 (4.26%) WatchGuard
9 20 (4.26%) ProCurve
10 19 (4.04%) Juniper
11 17 (3.62%) Bloomberg
11 17 (3.62%) Symantec
12 16 (3.40%) SonicWALL
13 15 (3.19%) Reuters
14 14 (2.98%) Red Hat
15 13 (2.77%) SolarWinds
16 12 (2.55%) Veeam
16 12 (2.55%) McAfee
16 12 (2.55%) Dell
City, London
Greywood Associates Limited
Salary: £35000 - £40000 per annum + bens
Posted: 12 hours ago
South East London
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 13 hours ago
London
Webrecruit
Salary: Up to £30,000 per annum Plus Benefits Package
Posted: 14 hours ago
West London
People Source Consulting
Salary: £40000 - £50000 per annum
Posted: 2 days ago
South West London
Commensus
Salary: From £40,000 to £50,000 per annum plus benefits
Posted: 2 days ago
South East London
Eligo Recruitment Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £45000 - £50000 per annum + bens + bonus + on call allowance
Posted: 3 days ago
East London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum + Bens
Posted: 4 days ago
Romford, Essex
Vertical IT
Salary: £18000 - £32000 per annum
Posted: 4 days ago
City, London
ninesharp
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 4 days ago
London
Refreshing Recruitment
Salary: £34000 - £37500 per annum + comprehensive bens package
Posted: 4 days ago
London
Applause IT Innovation
Salary: £40000 - £47000 per annum + Benefit package
Posted: 8 days ago
City, London
IT Lab
Salary: From £30,000 to £35,000 per annum
Posted: 14 days ago
London
Lawrence Harvey
Salary: £40000.00 - £50000.00 per annum + Bonus, pension, health
Posted: 15 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: 25 days ago