The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 365 392 425
Rank change year-on-year
+27 +33
Permanent jobs requiring a 3rd Line Support 270 235 207
As % of all permanent IT jobs located in London 0.65% 0.56% 0.46%
As % of the Job Titles category 0.69% 0.59% 0.49%
Number of salaries quoted 226 207 186
Average salary £41,500 £37,500 £36,000
Average salary % change year-on-year
+10.66% +4.16%
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £35,000 £33,500 £33,000
% change year-on-year
+4.47% +1.51%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38886 39658 42367
As % of all permanent IT jobs located in London 93.72% 93.87% 94.39%
Number of salaries quoted 33086 32487 36434
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 30 January 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 44 £40,000 -11.11% 3
Docklands, London +6 11 - -
Wimbledon - 7 £37,500 -
Chessington - 5 £40,000 -
Teddington - 4 £42,500 -
Hounslow - 3 £35,000 -
Greenford - 3 £30,000 -
Greenwich - 3 £30,000 -
Ealing - 2 £35,000 -
Hayes - 2 £42,500 -
Canary Wharf +26 1 £37,500 -28.57%
Croydon +8 1 £40,000 +45.45%
Bromley -3 1 £37,500 -
Twickenham -5 1 £36,000 +7.46%
Wembley - 1 £40,000 -
Romford - 1 £32,500 -
Mayfair - 1 £40,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 30 January 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 506 (84.47%) Windows
2 336 (56.09%) Active Directory
3 328 (54.76%) VMware
4 316 (52.75%) MS Exchange
5 310 (51.75%) Microsoft
6 258 (43.07%) Windows Server 2008
7 200 (33.39%) VMware Infrastructure
8 193 (32.22%) Cisco
9 183 (30.55%) Citrix
10 166 (27.71%) Windows Server 2012
11 165 (27.55%) Windows Server 2003
12 161 (26.88%) Exchange Server 2010
13 154 (25.71%) Microsoft Certification
14 141 (23.54%) MS Excel
15 137 (22.87%) MS Office
16 136 (22.70%) ITIL
17 135 (22.54%) Firewall
18 121 (20.20%) SAN
19 120 (20.03%) MCSE
20 119 (19.87%) Finance
21 109 (18.20%) SQL
22 108 (18.03%) DNS
23 103 (17.20%) SQL Server
24 94 (15.69%) Exchange Server 2007
25 93 (15.53%) Exchange Server 2003
26 91 (15.19%) Cisco Certification
27 90 (15.03%) Windows 7
28 89 (14.86%) Windows XP
29 87 (14.52%) Exchange Server 2013
30 86 (14.36%) TCP/IP

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 30 January 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 316 (52.75%) MS Exchange
2 161 (26.88%) Exchange Server 2010
3 94 (15.69%) Exchange Server 2007
4 93 (15.53%) Exchange Server 2003
5 87 (14.52%) Exchange Server 2013
6 84 (14.02%) Lync
7 61 (10.18%) SharePoint
8 39 (6.51%) IIS
9 31 (5.18%) Blackberry Enterprise Server
10 17 (2.84%) Tomcat
11 14 (2.34%) WebSphere Application Server
11 14 (2.34%) MQSeries
11 14 (2.34%) IBM HTTP Server
11 14 (2.34%) WebSphere
12 11 (1.84%) SharePoint Server
13 10 (1.67%) Apache
14 7 (1.17%) JBoss
15 6 (1.00%) SAS
15 6 (1.00%) SharePoint 2013
16 4 (0.67%) WorkSite
Applications
1 141 (23.54%) MS Excel
2 137 (22.87%) MS Office
3 25 (4.17%) MS PowerPoint
4 7 (1.17%) Spreadsheet
5 3 (0.50%) Photoshop
5 3 (0.50%) AutoCAD
6 1 (0.17%) MS Visio
Business Applications
1 1 (0.17%) Dynamics NAV
Cloud Services
1 31 (5.18%) Office 365
2 12 (2.00%) SaaS
3 3 (0.50%) Microsoft Azure
3 3 (0.50%) Google Apps
4 1 (0.17%) Amazon AWS
Communications & Networking
1 135 (22.54%) Firewall
2 121 (20.20%) SAN
3 108 (18.03%) DNS
4 86 (14.36%) TCP/IP
5 63 (10.52%) VPN
5 63 (10.52%) DHCP
6 46 (7.68%) iSCSI
7 44 (7.35%) WAN
8 40 (6.68%) Wireless
9 39 (6.51%) NAS
10 37 (6.18%) LAN
11 35 (5.84%) Fibre Channel
12 32 (5.34%) Internet
13 31 (5.18%) Cisco ASA
14 24 (4.01%) Cisco Nexus
15 18 (3.01%) ISDN
16 17 (2.84%) VLAN
16 17 (2.84%) NetScaler
16 17 (2.84%) FTP
17 15 (2.50%) Cisco IOS
Database & Business Intelligence
1 103 (17.20%) SQL Server
2 17 (2.84%) MySQL
3 14 (2.34%) Oracle Reports
3 14 (2.34%) DB2
3 14 (2.34%) SQL Server 2008
4 11 (1.84%) SQL Server 2005
5 7 (1.17%) SQL Server 2000
6 5 (0.83%) SQL Server 2012
7 4 (0.67%) FileMaker
7 4 (0.67%) Oracle Database
8 1 (0.17%) Hadoop
8 1 (0.17%) Big Data
8 1 (0.17%) PostgreSQL
Development Applications
1 4 (0.67%) VSS/SourceSafe
2 2 (0.33%) InstallShield
2 2 (0.33%) MSI
2 2 (0.33%) WinDbg
2 2 (0.33%) JIRA
3 1 (0.17%) TeamCity
3 1 (0.17%) Mercurial
General
1 119 (19.87%) Finance
2 56 (9.35%) Banking
3 41 (6.84%) Retail
3 41 (6.84%) Law
4 35 (5.84%) Legal
5 13 (2.17%) Back Office
6 11 (1.84%) Investment Banking
7 10 (1.67%) Telecoms
8 6 (1.00%) Advertising
9 4 (0.67%) Billing
9 4 (0.67%) Games
9 4 (0.67%) French Language
10 2 (0.33%) Front Office
10 2 (0.33%) German Language
11 1 (0.17%) Marketing
11 1 (0.17%) Financial Institution
11 1 (0.17%) Publishing
11 1 (0.17%) Manufacturing
11 1 (0.17%) Multimedia
Libraries, Frameworks & Software Standards
1 15 (2.50%) J2EE
1 15 (2.50%) Middleware
2 14 (2.34%) JDBC
3 8 (1.34%) .NET
4 7 (1.17%) Application Packaging
4 7 (1.17%) Apache Camel
4 7 (1.17%) ASP.NET
4 7 (1.17%) ActiveMQ
5 6 (1.00%) FIX Protocol
6 3 (0.50%) HTML
7 2 (0.33%) LAMP
7 2 (0.33%) Web Services
7 2 (0.33%) COM
8 1 (0.17%) Spring
8 1 (0.17%) Memcached
8 1 (0.17%) JMS
8 1 (0.17%) XML
8 1 (0.17%) JMX
8 1 (0.17%) Hibernate
Miscellaneous
1 77 (12.85%) Blackberry
2 32 (5.34%) Analytical Skills
3 29 (4.84%) Computer Science
4 28 (4.67%) PDA
5 25 (4.17%) Hedge funds
6 16 (2.67%) Clustering
7 9 (1.50%) Client/Server
7 9 (1.50%) Management Information System
7 9 (1.50%) Replication
8 7 (1.17%) EqualLogic
9 5 (0.83%) Visualisation
9 5 (0.83%) Mathematics
9 5 (0.83%) PKI
10 4 (0.67%) EPoS
10 4 (0.67%) Data Structures
10 4 (0.67%) Robotics
10 4 (0.67%) iPhone
11 3 (0.50%) Foreign Exchange (FX)
11 3 (0.50%) Equities
12 2 (0.33%) Fixed Income
Operating Systems
1 506 (84.47%) Windows
2 258 (43.07%) Windows Server 2008
3 166 (27.71%) Windows Server 2012
4 165 (27.55%) Windows Server 2003
5 90 (15.03%) Windows 7
6 89 (14.86%) Windows XP
7 70 (11.69%) Linux
8 68 (11.35%) Windows 8
9 41 (6.84%) UNIX
10 28 (4.67%) Mac OS X
11 18 (3.01%) AIX
12 15 (2.50%) Red Hat Enterprise Linux
12 15 (2.50%) Solaris
13 8 (1.34%) Mac OS X Server
14 7 (1.17%) Apple iOS
15 6 (1.00%) Windows Vista
16 3 (0.50%) Mac OS
17 2 (0.33%) Debian
17 2 (0.33%) Android
17 2 (0.33%) Windows 2000 Server
Processes & Methodologies
1 136 (22.70%) ITIL
2 42 (7.01%) Problem Management
3 38 (6.34%) Migration
4 33 (5.51%) Service Delivery
5 31 (5.18%) Mentoring
6 23 (3.84%) BCP
7 17 (2.84%) Incident Management
8 15 (2.50%) Disaster Recovery
9 14 (2.34%) E-Commerce
10 12 (2.00%) Document Management
11 9 (1.50%) Software Testing
11 9 (1.50%) Investment Management
11 9 (1.50%) Time Management
11 9 (1.50%) Change Management
12 8 (1.34%) Service Management
12 8 (1.34%) CRM
12 8 (1.34%) Change Control
13 7 (1.17%) Systems Analysis
13 7 (1.17%) Infrastructure Management
13 7 (1.17%) Performance Monitoring
Programming Languages
1 109 (18.20%) SQL
2 30 (5.01%) PowerShell
3 26 (4.34%) Java
4 25 (4.17%) C
5 16 (2.67%) Bash Shell
6 15 (2.50%) Perl
7 7 (1.17%) Shell Script
8 5 (0.83%) VBScript
9 2 (0.33%) PHP
9 2 (0.33%) Python
10 1 (0.17%) C++
10 1 (0.17%) VBA
10 1 (0.17%) MATLAB
Qualifications
1 154 (25.71%) Microsoft Certification
2 120 (20.03%) MCSE
3 91 (15.19%) Cisco Certification
4 73 (12.19%) CCNA
5 63 (10.52%) MCSA
6 58 (9.68%) MCP
7 53 (8.85%) Degree
8 37 (6.18%) CCNP
8 37 (6.18%) MCITP
9 26 (4.34%) VMware Certified Professional (VCP)
10 21 (3.51%) Citrix Certification
11 18 (3.01%) MCTS
12 17 (2.84%) JNCIA
13 11 (1.84%) Security Cleared
14 9 (1.50%) VCAP
14 9 (1.50%) CCA
15 8 (1.34%) ITIL Foundation Certificate
16 7 (1.17%) ITIL Certification
17 6 (1.00%) SC Cleared
18 4 (0.67%) CCSE
Quality Assurance & Compliance
1 31 (5.18%) SLA
2 1 (0.17%) PCI DSS
2 1 (0.17%) Solvency II
System Software
1 336 (56.09%) Active Directory
2 200 (33.39%) VMware Infrastructure
3 78 (13.02%) XenApp
4 76 (12.69%) Hyper-V
5 43 (7.18%) vSphere
6 26 (4.34%) VMware ESXi
7 25 (4.17%) XenDesktop
8 18 (3.01%) Microsoft App-V
9 14 (2.34%) Terminal Server
9 14 (2.34%) XenServer
10 11 (1.84%) VMware ESX
11 10 (1.67%) Xen
12 5 (0.83%) Citrix Presentation Server
12 5 (0.83%) Terminal Services
12 5 (0.83%) VMware Workstation
13 2 (0.33%) ISA Server
13 2 (0.33%) Firmware
13 2 (0.33%) VirtualBox
13 2 (0.33%) KVM
14 1 (0.17%) VMware Server
Systems Management
1 48 (8.01%) SCCM
2 26 (4.34%) FortiGate
3 20 (3.34%) Backup Exec
4 19 (3.17%) Norton AntiVirus
5 18 (3.01%) SCOM
6 12 (2.00%) WSUS
7 6 (1.00%) NetBackup
7 6 (1.00%) SolarWinds Orion
8 5 (0.83%) SCOrch
9 4 (0.67%) XenMobile
10 3 (0.50%) Symantec Enterprise Vault
10 3 (0.50%) Opsview
10 3 (0.50%) SCDPM
10 3 (0.50%) Nagios
11 2 (0.33%) ARCserve
11 2 (0.33%) Cisco UCCX
11 2 (0.33%) HP SIM
11 2 (0.33%) Puppet
12 1 (0.17%) ZABBIX
12 1 (0.17%) WhatsUp Gold
Vendors
1 328 (54.76%) VMware
2 310 (51.75%) Microsoft
3 193 (32.22%) Cisco
4 183 (30.55%) Citrix
5 65 (10.85%) Symantec
6 60 (10.02%) HP
7 52 (8.68%) Dell
8 47 (7.85%) Apple
9 46 (7.68%) Juniper
10 44 (7.35%) Bloomberg
11 40 (6.68%) IBM
12 33 (5.51%) Oracle
13 30 (5.01%) SolarWinds
14 29 (4.84%) Mitel
15 28 (4.67%) CheckPoint
16 21 (3.51%) Veeam
17 20 (3.34%) Red Hat
17 20 (3.34%) Reuters
18 15 (2.50%) Open Text
18 15 (2.50%) EMC
Central London / West End
RBW Consulting
Salary: From £20,000 to £35,000 per annum DOE
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum
Posted: 2 days ago
Rainham, Essex
Ashdown IT
Salary: £30000 - £38500 per annum + Including 10% On-call
Posted: 3 days ago
East London
Connect Support Services Ltd
Posted: 3 days ago
Central London / West End
KPRS
Salary: £40,000 per annum ++ Bens
Posted: 3 days ago
London
Information Technology Services
Salary: £35k - 45k per year
Posted: 4 days ago
London
Kelway Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 4 days ago
North London
Roc Search
Salary: £32000 - £35000 per annum
Posted: 4 days ago
East London
Bluetownonline
Salary: £30k - 40k per year
Posted: 5 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
London
Conspicuous
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
London
Networx Recruitment
Salary: £Competitive Salary + Benefits
Posted: 11 days ago
Feltham
Blue Town Online
Salary: £28k - 32k per year + Bonus
Posted: 16 days ago
Chiswick
360 Resourcing
Salary: £28,000 - £32,000 + Excellent Benefits
Posted: 19 days ago
City of London
Progressive Recruitment
Salary: £45000 - £55000 per annum + competitive
Posted: 20 days ago
London
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 20 days ago
London
Recruitment Genius
Salary: £30000 - £40000 per annum
Posted: 20 days ago
South East London
Totaljobs Group.
Salary: Competitive Salary + 29 Days Holiday & Group Pension Scheme
Posted: 23 days ago
City of London
Progressive Recruitment
Salary: £45000 - £55000 per annum + competitive
Posted: 25 days ago
London
Venturi
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 25 days ago