The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 411 372 362
Rank change year-on-year
-39 -10
Permanent jobs requiring a 3rd Line Support 225 323 288
As % of all permanent IT jobs located in London 0.51% 0.66% 0.65%
As % of the Job Titles category 0.55% 0.71% 0.69%
Number of salaries quoted 213 294 233
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £32,500 £31,000 £30,600
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London average salary £36,000 £34,000 £32,500
% change year-on-year
+5.88% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41174 45679 41778
As % of all permanent IT jobs located in London 93.30% 93.62% 93.69%
Number of salaries quoted 34928 38421 35168
Average salary £55,000 £52,500 £52,000
Average salary % change year-on-year
+4.76% +0.96%
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 7 July 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 34 £47,500 +11.76% 9
Croydon +6 3 £45,000 +28.57% 2
Docklands, London - 3 £60,000 -
Uxbridge -2 2 £37,250 +2.75%
Wimbledon -5 2 £44,500 +4.70%
Edgware - 2 £27,250 -
Canary Wharf - 2 £60,000 -
Bromley +8 1 - - 1
Harrow - 1 £47,500 -
Twickenham - 1 £31,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 7 July 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 417 (82.09%) Windows
2 276 (54.33%) Active Directory
3 268 (52.76%) VMware
4 240 (47.24%) Microsoft
5 221 (43.50%) MS Exchange
6 212 (41.73%) Windows Server 2008
7 184 (36.22%) Windows Server 2012
8 175 (34.45%) VMware Infrastructure
9 145 (28.54%) Citrix
10 128 (25.20%) MS Excel
11 124 (24.41%) Firewall
12 114 (22.44%) Microsoft Certification
13 113 (22.24%) Exchange Server 2010
14 110 (21.65%) Cisco
15 108 (21.26%) MS Office
16 104 (20.47%) SQL
17 102 (20.08%) DNS
18 94 (18.50%) Windows Server 2003
19 89 (17.52%) Exchange Server 2013
20 87 (17.13%) Windows 7
21 84 (16.54%) DHCP
22 81 (15.94%) Hyper-V
23 76 (14.96%) Exchange Server 2007
23 76 (14.96%) MCSE
24 72 (14.17%) Finance
25 71 (13.98%) SQL Server
25 71 (13.98%) SAN
26 70 (13.78%) TCP/IP
27 67 (13.19%) ITIL
28 64 (12.60%) HP

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 7 July 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 221 (43.50%) MS Exchange
2 113 (22.24%) Exchange Server 2010
3 89 (17.52%) Exchange Server 2013
4 76 (14.96%) Exchange Server 2007
5 45 (8.86%) SharePoint
6 40 (7.87%) IIS
7 36 (7.09%) Lync
8 30 (5.91%) Exchange Server 2003
9 20 (3.94%) Blackberry Enterprise Server
10 13 (2.56%) SharePoint 2010
10 13 (2.56%) SharePoint 2013
11 6 (1.18%) SharePoint Server
12 4 (0.79%) WorkSite
12 4 (0.79%) Apache
13 3 (0.59%) Tomcat
13 3 (0.59%) Oracle Service Bus
14 2 (0.39%) WebSphere
14 2 (0.39%) IBM HTTP Server
14 2 (0.39%) MQSeries
14 2 (0.39%) WebSphere Application Server
Applications
1 128 (25.20%) MS Excel
2 108 (21.26%) MS Office
3 17 (3.35%) MS PowerPoint
4 1 (0.20%) Adobe Creative Suite
4 1 (0.20%) MS Visio
4 1 (0.20%) InDesign
Business Applications
1 4 (0.79%) Dynamics CRM
1 4 (0.79%) Magento
1 4 (0.79%) Fredhopper
2 2 (0.39%) RMDS
3 1 (0.20%) SAP Oil and Gas
3 1 (0.20%) Dynamics NAV
3 1 (0.20%) Oracle Applications
Cloud Services
1 32 (6.30%) Office 365
2 8 (1.57%) Amazon AWS
3 6 (1.18%) IaaS
3 6 (1.18%) Mimecast
4 5 (0.98%) SaaS
4 5 (0.98%) Amazon EC2
5 3 (0.59%) Microsoft Azure
6 2 (0.39%) Virtual Private Cloud
6 2 (0.39%) Dropbox
6 2 (0.39%) Cloud Computing
Communications & Networking
1 124 (24.41%) Firewall
2 102 (20.08%) DNS
3 84 (16.54%) DHCP
4 71 (13.98%) SAN
5 70 (13.78%) TCP/IP
6 44 (8.66%) VPN
7 43 (8.46%) LAN
8 39 (7.68%) WAN
9 23 (4.53%) Internet
9 23 (4.53%) NAS
10 16 (3.15%) iSCSI
11 14 (2.76%) VoIP
12 13 (2.56%) Wireless
13 11 (2.17%) Cisco ASA
13 11 (2.17%) VLAN
14 10 (1.97%) Wi-Fi
15 8 (1.57%) OSPF
15 8 (1.57%) BGP
15 8 (1.57%) DSL
15 8 (1.57%) Fibre Channel
Database & Business Intelligence
1 71 (13.98%) SQL Server
2 8 (1.57%) SQL Server Reporting Services
2 8 (1.57%) SQL Server Integration Services
3 7 (1.38%) SQL Server 2008
4 5 (0.98%) SQL Server 2005
5 4 (0.79%) Oracle Database
6 2 (0.39%) SQL Server Analysis Services
6 2 (0.39%) SQL Server 2000
6 2 (0.39%) DB2
6 2 (0.39%) Oracle Reports
7 1 (0.20%) MS Access
7 1 (0.20%) RDBMS
7 1 (0.20%) Sybase ASE
7 1 (0.20%) Big Data
7 1 (0.20%) SQL Server 2012
7 1 (0.20%) Relational Database
Development Applications
1 5 (0.98%) MSI
2 3 (0.59%) JIRA
3 2 (0.39%) InstallShield
4 1 (0.20%) NUnit
4 1 (0.20%) CruiseControl
4 1 (0.20%) FitNesse
4 1 (0.20%) Git (software)
4 1 (0.20%) WinDbg
4 1 (0.20%) MSBuild
General
1 72 (14.17%) Finance
2 61 (12.01%) Law
3 55 (10.83%) Banking
4 25 (4.92%) Legal
5 12 (2.36%) Front Office
6 10 (1.97%) Retail
7 9 (1.77%) Back Office
7 9 (1.77%) Telecoms
8 6 (1.18%) Advertising
8 6 (1.18%) Games
8 6 (1.18%) Marketing
9 4 (0.79%) Investment Banking
10 3 (0.59%) French Language
11 2 (0.39%) German Language
12 1 (0.20%) Publishing
12 1 (0.20%) Multimedia
12 1 (0.20%) Financial Institution
12 1 (0.20%) Electronics
12 1 (0.20%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (3.15%) .NET
2 12 (2.36%) WPF
3 10 (1.97%) Entity Framework
4 8 (1.57%) XML
5 7 (1.38%) ASP.NET
6 6 (1.18%) .NET Framework
7 5 (0.98%) HTML
7 5 (0.98%) Middleware
8 4 (0.79%) Application Packaging
9 3 (0.59%) COM
10 2 (0.39%) CSS
10 2 (0.39%) JDBC
10 2 (0.39%) J2EE
10 2 (0.39%) WCF
11 1 (0.20%) Autofac
11 1 (0.20%) AngularJS
11 1 (0.20%) AutoMapper
11 1 (0.20%) JMS
11 1 (0.20%) JMX
11 1 (0.20%) Hibernate
Miscellaneous
1 63 (12.40%) Blackberry
2 31 (6.10%) Data Centre
3 27 (5.31%) Analytical Skills
4 19 (3.74%) PDA
5 17 (3.35%) Replication
6 10 (1.97%) Hedge funds
6 10 (1.97%) User Experience
7 9 (1.77%) Clustering
8 8 (1.57%) Client/Server
8 8 (1.57%) Thin Client
8 8 (1.57%) Social Network
8 8 (1.57%) Fat Client
9 7 (1.38%) Visualisation
9 7 (1.38%) Social Media
9 7 (1.38%) Computer Science
9 7 (1.38%) Enterprise Software
10 5 (0.98%) Video Conferencing
10 5 (0.98%) iPhone
11 4 (0.79%) Management Information System
11 4 (0.79%) BBC
Operating Systems
1 417 (82.09%) Windows
2 212 (41.73%) Windows Server 2008
3 184 (36.22%) Windows Server 2012
4 94 (18.50%) Windows Server 2003
5 87 (17.13%) Windows 7
6 58 (11.42%) Windows 8
7 55 (10.83%) Linux
8 51 (10.04%) Windows XP
9 21 (4.13%) Mac OS X
10 15 (2.95%) Red Hat Enterprise Linux
11 13 (2.56%) UNIX
12 8 (1.57%) Mac OS
13 5 (0.98%) Solaris
14 4 (0.79%) AIX
14 4 (0.79%) Windows Vista
14 4 (0.79%) Windows 2000 Server
14 4 (0.79%) CentOS
15 3 (0.59%) Ubuntu
15 3 (0.59%) Android
16 2 (0.39%) Debian
Processes & Methodologies
1 67 (13.19%) ITIL
2 45 (8.86%) Service Delivery
3 30 (5.91%) Network Management
4 23 (4.53%) Migration
5 20 (3.94%) Mentoring
6 19 (3.74%) Server Building
7 17 (3.35%) Problem Management
7 17 (3.35%) Incident Management
8 16 (3.15%) Disaster Recovery
9 13 (2.56%) CRM
9 13 (2.56%) Agile Software Development
10 12 (2.36%) Asset Management
10 12 (2.36%) Service Management
11 11 (2.17%) Document Management
11 11 (2.17%) Investment Management
12 9 (1.77%) Network Architecture
12 9 (1.77%) Business Continuity
13 8 (1.57%) Stakeholder Management
13 8 (1.57%) MVC
13 8 (1.57%) Project Management
Programming Languages
1 104 (20.47%) SQL
2 43 (8.46%) PowerShell
3 13 (2.56%) C#
4 12 (2.36%) T-SQL
5 11 (2.17%) Shell Script
6 10 (1.97%) C
6 10 (1.97%) VBScript
7 8 (1.57%) Java
7 8 (1.57%) Perl
8 4 (0.79%) JavaScript
8 4 (0.79%) Bash Shell
9 3 (0.59%) XPath
9 3 (0.59%) C++
9 3 (0.59%) PHP
9 3 (0.59%) PL/SQL
10 2 (0.39%) VBA
10 2 (0.39%) Python
10 2 (0.39%) Korn
11 1 (0.20%) MATLAB
11 1 (0.20%) VB
Qualifications
1 114 (22.44%) Microsoft Certification
2 76 (14.96%) MCSE
3 52 (10.24%) Cisco Certification
4 48 (9.45%) CCNA
5 31 (6.10%) MCSA
6 26 (5.12%) VMware Certified Professional (VCP)
7 25 (4.92%) MCP
8 21 (4.13%) Degree
8 21 (4.13%) CCNP
9 12 (2.36%) MCITP
10 9 (1.77%) Security Cleared
11 7 (1.38%) CCA
11 7 (1.38%) Citrix Certification
11 7 (1.38%) ITIL Certification
12 5 (0.98%) VCAP
13 4 (0.79%) MCTS
14 3 (0.59%) JNCIP
14 3 (0.59%) BC Cleared
14 3 (0.59%) DV Cleared
14 3 (0.59%) OCA
Quality Assurance & Compliance
1 43 (8.46%) SLA
2 2 (0.39%) ISO/IEC 27001
3 1 (0.20%) EMIR
3 1 (0.20%) Dodd-Frank
3 1 (0.20%) ISO 9000
System Software
1 276 (54.33%) Active Directory
2 175 (34.45%) VMware Infrastructure
3 81 (15.94%) Hyper-V
4 35 (6.89%) XenApp
5 25 (4.92%) vSphere
6 14 (2.76%) XenDesktop
7 12 (2.36%) VMware ESX
8 11 (2.17%) Microsoft App-V
8 11 (2.17%) Terminal Server
9 9 (1.77%) Terminal Services
10 7 (1.38%) VMware ESXi
11 6 (1.18%) vCloud
12 4 (0.79%) VMware Server
12 4 (0.79%) XenServer
13 3 (0.59%) Xen
14 2 (0.39%) VMware Workstation
15 1 (0.20%) Microsoft Virtual Server
15 1 (0.20%) ISA Server
15 1 (0.20%) DFS Replication
15 1 (0.20%) Forefront TMG
Systems Management
1 44 (8.66%) SCCM
2 16 (3.15%) Backup Exec
3 11 (2.17%) SCOM
4 10 (1.97%) WSUS
4 10 (1.97%) Norton AntiVirus
5 8 (1.57%) FortiGate
6 5 (0.98%) ARCserve
7 4 (0.79%) Tivoli
7 4 (0.79%) Veritas Storage Foundation
7 4 (0.79%) SCVMM
7 4 (0.79%) Opscode Chef
7 4 (0.79%) SCDPM
8 3 (0.59%) SCSM
8 3 (0.59%) DameWare
8 3 (0.59%) NetBackup
9 2 (0.39%) AirWatch
10 1 (0.20%) XenMobile
10 1 (0.20%) Casper Suite
10 1 (0.20%) Netcool
10 1 (0.20%) OpenView Configuration Management
Vendors
1 268 (52.76%) VMware
2 240 (47.24%) Microsoft
3 145 (28.54%) Citrix
4 110 (21.65%) Cisco
5 64 (12.60%) HP
6 28 (5.51%) Bloomberg
6 28 (5.51%) Symantec
7 26 (5.12%) Apple
8 24 (4.72%) NetApp
9 23 (4.53%) ProCurve
10 22 (4.33%) Dell
11 21 (4.13%) Sophos
12 20 (3.94%) Juniper
13 19 (3.74%) Oracle
14 18 (3.54%) Reuters
14 18 (3.54%) SonicWALL
14 18 (3.54%) Veeam
15 16 (3.15%) WatchGuard
16 11 (2.17%) Meraki
16 11 (2.17%) IBM
City, London
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 4 hours ago
East London
Talent Spa
Salary: Up to £40k Dependent on Experience
Posted: 6 hours ago
East London
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum
Posted: 13 hours ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 19 hours ago
London
Information Technology Services
Salary: £35k - 40k per year + fantastic training opportunities
Posted: Yesterday
City, London
Green Thompson Consulting
Salary: From £35,000 to £39,000 per annum
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £45000 Per Annum Plus 15% Bonus plus Bens
Posted: 4 days ago
South West London
First Point
Salary: £35000 - £45000 per annum
Posted: 4 days ago
West London
Vantage Recruitment Solutions Ltd
Salary: £55,000 per annum
Posted: 5 days ago
City, London
Ashdown IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: 5 days ago
City, London
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago
Bromley, Kent
Hays Finance Technology
Salary: £140.00 - £200.00 per annum
Posted: 6 days ago
London
People Source
Salary: £40000 - £50000 per annum
Posted: 7 days ago
London
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 11 days ago
London
ABRS
Salary: £30000 - £40000 per annum + package
Posted: 13 days ago
London
Lawrence Harvey
Salary: £40000.00 - £50000.00 per annum + Medical, Dental, pension
Posted: 14 days ago
City of London
Pearson Whiffin
Salary: £30000 - £36000 per annum + Benefits
Posted: 20 days ago
City of London
Venturi
Salary: £150.00 - £200.00 per day
Posted: 25 days ago
London
Blue Town Online
Salary: £25.00 - 47.50 per hour
Posted: 25 days ago