The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 382 393 368
Rank change year-on-year
+11 -25
Permanent jobs requiring a 3rd Line Support 260 288 279
As % of all permanent IT jobs located in London 0.60% 0.59% 0.63%
As % of the Job Titles category 0.64% 0.63% 0.68%
Number of salaries quoted 247 270 220
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 22 May 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 45 £38,000 -12.64% 5
Wimbledon - 3 £44,000 -
Docklands, London +3 2 £60,000 +41.17%
Chessington -3 2 £41,000 -18.00%
Edgware - 2 £27,250 -
Canary Wharf - 2 £60,000 -
Croydon +13 1 £37,500 +7.14% 1
Uxbridge -8 1 £32,000 +1.58% 1
Ilford - 1 £35,000 -
Twickenham - 1 £31,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 436 (84.01%) Windows
2 275 (52.99%) VMware
3 274 (52.79%) Active Directory
4 251 (48.36%) Microsoft
5 237 (45.66%) MS Exchange
6 219 (42.20%) Windows Server 2008
7 194 (37.38%) Windows Server 2012
8 173 (33.33%) VMware Infrastructure
9 137 (26.40%) Citrix
10 135 (26.01%) Microsoft Certification
11 130 (25.05%) Firewall
12 126 (24.28%) Cisco
12 126 (24.28%) MS Excel
13 120 (23.12%) Exchange Server 2010
14 117 (22.54%) Windows Server 2003
15 107 (20.62%) MS Office
16 101 (19.46%) SQL
16 101 (19.46%) DNS
17 94 (18.11%) MCSE
18 85 (16.38%) Exchange Server 2013
19 82 (15.80%) DHCP
20 81 (15.61%) ITIL
21 80 (15.41%) Exchange Server 2007
22 78 (15.03%) SAN
23 76 (14.64%) Windows 7
24 75 (14.45%) Hyper-V
24 75 (14.45%) SQL Server
25 71 (13.68%) TCP/IP
26 69 (13.29%) HP
26 69 (13.29%) Blackberry

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 237 (45.66%) MS Exchange
2 120 (23.12%) Exchange Server 2010
3 85 (16.38%) Exchange Server 2013
4 80 (15.41%) Exchange Server 2007
5 53 (10.21%) SharePoint
5 53 (10.21%) Lync
6 47 (9.06%) Exchange Server 2003
7 39 (7.51%) IIS
8 27 (5.20%) Blackberry Enterprise Server
9 12 (2.31%) SharePoint 2013
9 12 (2.31%) SharePoint 2010
10 9 (1.73%) SharePoint Server
11 8 (1.54%) WebSphere Application Server
11 8 (1.54%) MQSeries
11 8 (1.54%) Tomcat
11 8 (1.54%) IBM HTTP Server
11 8 (1.54%) WebSphere
12 5 (0.96%) Apache
13 3 (0.58%) WorkSite
14 2 (0.39%) WebLogic
Applications
1 126 (24.28%) MS Excel
2 107 (20.62%) MS Office
3 18 (3.47%) MS PowerPoint
4 5 (0.96%) Spreadsheet
5 1 (0.19%) MS Visio
Business Applications
1 4 (0.77%) Fredhopper
1 4 (0.77%) Magento
2 2 (0.39%) Dynamics CRM
3 1 (0.19%) RMDS
3 1 (0.19%) Dynamics NAV
3 1 (0.19%) Oracle Applications
Cloud Services
1 31 (5.97%) Office 365
2 8 (1.54%) Amazon AWS
3 7 (1.35%) SaaS
4 5 (0.96%) Amazon EC2
5 4 (0.77%) Mimecast
6 3 (0.58%) Microsoft Azure
7 2 (0.39%) Virtual Private Cloud
7 2 (0.39%) Dropbox
8 1 (0.19%) IaaS
Communications & Networking
1 130 (25.05%) Firewall
2 101 (19.46%) DNS
3 82 (15.80%) DHCP
4 78 (15.03%) SAN
5 71 (13.68%) TCP/IP
6 44 (8.48%) LAN
7 43 (8.29%) VPN
8 39 (7.51%) WAN
9 26 (5.01%) Internet
10 20 (3.85%) Wireless
11 19 (3.66%) iSCSI
12 18 (3.47%) Cisco ASA
12 18 (3.47%) NAS
13 16 (3.08%) Fibre Channel
14 15 (2.89%) Cisco Nexus
14 15 (2.89%) GoToMeeting
14 15 (2.89%) Skype
15 14 (2.70%) VoIP
16 13 (2.50%) VLAN
17 11 (2.12%) BGP
Database & Business Intelligence
1 75 (14.45%) SQL Server
2 8 (1.54%) DB2
2 8 (1.54%) Oracle Reports
3 7 (1.35%) SQL Server 2008
3 7 (1.35%) Oracle Database
4 5 (0.96%) SQL Server Integration Services
4 5 (0.96%) SQL Server Reporting Services
4 5 (0.96%) SQL Server 2005
5 3 (0.58%) SQL Server 2000
6 2 (0.39%) MySQL
7 1 (0.19%) Relational Database
7 1 (0.19%) Sybase ASE
7 1 (0.19%) MS Access
7 1 (0.19%) RDBMS
Development Applications
1 4 (0.77%) MSI
1 4 (0.77%) InstallShield
2 3 (0.58%) WinDbg
2 3 (0.58%) JIRA
3 1 (0.19%) Git (software)
3 1 (0.19%) MSBuild
3 1 (0.19%) FitNesse
3 1 (0.19%) NUnit
3 1 (0.19%) CruiseControl
General
1 58 (11.18%) Finance
2 52 (10.02%) Law
3 50 (9.63%) Banking
4 19 (3.66%) Retail
4 19 (3.66%) Legal
5 12 (2.31%) Back Office
6 8 (1.54%) Front Office
7 6 (1.16%) Games
7 6 (1.16%) Telecoms
8 5 (0.96%) French Language
8 5 (0.96%) Marketing
8 5 (0.96%) Advertising
9 4 (0.77%) Investment Banking
10 2 (0.39%) German Language
11 1 (0.19%) Multimedia
11 1 (0.19%) Financial Institution
11 1 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 12 (2.31%) .NET
2 10 (1.93%) Middleware
3 9 (1.73%) Entity Framework
3 9 (1.73%) WPF
4 8 (1.54%) JDBC
4 8 (1.54%) XML
4 8 (1.54%) J2EE
5 6 (1.16%) ASP.NET
5 6 (1.16%) Application Packaging
6 5 (0.96%) .NET Framework
7 4 (0.77%) COM
7 4 (0.77%) HTML
8 2 (0.39%) CSS
8 2 (0.39%) WCF
9 1 (0.19%) ASP.NET MVC
9 1 (0.19%) AutoMapper
9 1 (0.19%) AngularJS
9 1 (0.19%) Autofac
9 1 (0.19%) jQuery
9 1 (0.19%) LINQ
Miscellaneous
1 69 (13.29%) Blackberry
2 31 (5.97%) Analytical Skills
3 20 (3.85%) PDA
4 16 (3.08%) Computer Science
5 12 (2.31%) Client/Server
5 12 (2.31%) Replication
5 12 (2.31%) Hedge funds
6 11 (2.12%) Management Information System
7 10 (1.93%) User Experience
8 8 (1.54%) Social Network
9 7 (1.35%) Visualisation
9 7 (1.35%) Enterprise Software
10 6 (1.16%) Social Media
11 5 (0.96%) Video Conferencing
11 5 (0.96%) iPhone
12 4 (0.77%) Thin Client
12 4 (0.77%) BBC
12 4 (0.77%) Mathematics
12 4 (0.77%) Fat Client
12 4 (0.77%) PKI
Operating Systems
1 436 (84.01%) Windows
2 219 (42.20%) Windows Server 2008
3 194 (37.38%) Windows Server 2012
4 117 (22.54%) Windows Server 2003
5 76 (14.64%) Windows 7
6 63 (12.14%) Linux
7 58 (11.18%) Windows XP
8 55 (10.60%) Windows 8
9 19 (3.66%) UNIX
10 18 (3.47%) Mac OS X
11 14 (2.70%) Red Hat Enterprise Linux
12 10 (1.93%) AIX
12 10 (1.93%) Solaris
13 9 (1.73%) Mac OS
14 5 (0.96%) Windows Vista
15 4 (0.77%) Windows 2000 Server
16 3 (0.58%) CentOS
16 3 (0.58%) Android
16 3 (0.58%) Ubuntu
16 3 (0.58%) Debian
Processes & Methodologies
1 81 (15.61%) ITIL
2 49 (9.44%) Service Delivery
3 26 (5.01%) Mentoring
4 25 (4.82%) Network Management
5 22 (4.24%) Problem Management
6 20 (3.85%) Migration
7 15 (2.89%) Disaster Recovery
8 13 (2.50%) Investment Management
9 12 (2.31%) Incident Management
9 12 (2.31%) Agile Software Development
10 11 (2.12%) CRM
11 10 (1.93%) E-Commerce
11 10 (1.93%) Project Management
11 10 (1.93%) Asset Management
12 7 (1.35%) BCP
12 7 (1.35%) Change Management
12 7 (1.35%) Stakeholder Management
13 6 (1.16%) Business Continuity
13 6 (1.16%) Service Management
13 6 (1.16%) Change Control
Programming Languages
1 101 (19.46%) SQL
2 46 (8.86%) PowerShell
3 17 (3.28%) C
4 15 (2.89%) Java
5 13 (2.50%) Perl
6 12 (2.31%) VBScript
7 10 (1.93%) C#
7 10 (1.93%) Bash Shell
8 9 (1.73%) Shell Script
9 8 (1.54%) T-SQL
10 4 (0.77%) JavaScript
11 3 (0.58%) XPath
11 3 (0.58%) C++
11 3 (0.58%) PHP
11 3 (0.58%) PL/SQL
12 1 (0.19%) Korn
12 1 (0.19%) MATLAB
12 1 (0.19%) VB
12 1 (0.19%) Python
Qualifications
1 135 (26.01%) Microsoft Certification
2 94 (18.11%) MCSE
3 68 (13.10%) Cisco Certification
4 62 (11.95%) CCNA
5 48 (9.25%) MCSA
6 34 (6.55%) MCP
7 28 (5.39%) Degree
7 28 (5.39%) VMware Certified Professional (VCP)
8 25 (4.82%) CCNP
9 17 (3.28%) MCITP
10 11 (2.12%) Security Cleared
11 9 (1.73%) Citrix Certification
12 7 (1.35%) JNCIA
12 7 (1.35%) CCA
13 6 (1.16%) ITIL Certification
13 6 (1.16%) VCAP
14 5 (0.96%) MCTS
15 3 (0.58%) ITIL Foundation Certificate
15 3 (0.58%) BC Cleared
15 3 (0.58%) DV Cleared
Quality Assurance & Compliance
1 35 (6.74%) SLA
2 1 (0.19%) EMIR
2 1 (0.19%) Dodd-Frank
2 1 (0.19%) ISO/IEC 27001
2 1 (0.19%) ISO 9000
System Software
1 274 (52.79%) Active Directory
2 173 (33.33%) VMware Infrastructure
3 75 (14.45%) Hyper-V
4 38 (7.32%) XenApp
5 26 (5.01%) vSphere
6 17 (3.28%) XenDesktop
7 16 (3.08%) Terminal Server
8 13 (2.50%) VMware ESX
9 9 (1.73%) Microsoft App-V
10 8 (1.54%) Terminal Services
10 8 (1.54%) Xen
10 8 (1.54%) VMware ESXi
11 7 (1.35%) XenServer
12 4 (0.77%) vCloud
13 3 (0.58%) VMware Server
14 2 (0.39%) BitLocker
15 1 (0.19%) Forefront TMG
15 1 (0.19%) Microsoft Virtual Server
15 1 (0.19%) ISA Server
Systems Management
1 47 (9.06%) SCCM
2 17 (3.28%) Backup Exec
3 15 (2.89%) WSUS
3 15 (2.89%) FortiGate
4 10 (1.93%) Norton AntiVirus
5 8 (1.54%) SCOM
6 5 (0.96%) ARCserve
7 4 (0.77%) Tivoli
7 4 (0.77%) Veritas Storage Foundation
7 4 (0.77%) Opscode Chef
7 4 (0.77%) SCDPM
8 3 (0.58%) DameWare
8 3 (0.58%) NetBackup
9 2 (0.39%) SCVMM
9 2 (0.39%) SCSM
9 2 (0.39%) XenMobile
9 2 (0.39%) AirWatch
10 1 (0.19%) Casper Suite
10 1 (0.19%) ZABBIX
10 1 (0.19%) Dollar Universe
Vendors
1 275 (52.99%) VMware
2 251 (48.36%) Microsoft
3 137 (26.40%) Citrix
4 126 (24.28%) Cisco
5 69 (13.29%) HP
6 38 (7.32%) Symantec
7 33 (6.36%) Bloomberg
8 32 (6.17%) Juniper
8 32 (6.17%) Dell
9 28 (5.39%) Apple
10 27 (5.20%) NetApp
11 25 (4.82%) Oracle
12 24 (4.62%) IBM
13 18 (3.47%) EMC
13 18 (3.47%) ProCurve
14 17 (3.28%) Mitel
14 17 (3.28%) Veeam
15 16 (3.08%) Reuters
15 16 (3.08%) Sophos
16 14 (2.70%) Red Hat
Uxbridge, Middlesex
Forman Computer Staff
Salary: From £32,000 to £40,000 per annum
Posted: 13 hours ago
South West London
JNC Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 13 hours ago
City, London
Michael Bailey Associates
Posted: 19 hours ago
City of London
Capita - ITPS
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
East London
Lorien Resourcing
Posted: Yesterday
Bromley, Kent
Heat Recruitment
Salary: From £30,000 to £38,000 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £70000.00 - £90000.00 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £4k - 45k per year
Posted: 3 days ago
London
Kelway Ltd
Salary: Up to £44,000 per annum
Posted: 3 days ago
London
Blue Town Online
Salary: £25.00 - 47.50 per hour
Posted: 9 days ago
London
Applause IT Innovation
Salary: £40000 - £45000 per annum + excellent benefits and training
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Salary: £55000.00 - £65000.00 per annum
Posted: 17 days ago
Chiswick
360 Resourcing
Salary: Market related
Posted: 21 days ago
London
NFP Group Ltd
Salary: £50000 - £70000 per annum + Bonus + Benefits
Posted: 21 days ago