The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 369 415 369
Rank change year-on-year
+46 -46
Permanent jobs requiring a 3rd Line Support 282 261 275
As % of all permanent IT jobs located in London 0.63% 0.53% 0.61%
As % of the Job Titles category 0.67% 0.57% 0.65%
Number of salaries quoted 263 249 211
Average salary £40,000 £40,000 £36,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £32,500 £31,500 £29,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41825 45977 42442
As % of all permanent IT jobs located in London 93.60% 93.83% 93.96%
Number of salaries quoted 35281 38040 35854
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £31,750 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 28 April 2015.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 46 £36,000 -17.24% 2
Docklands, London -3 3 - -
Wimbledon - 3 £44,000 -
Chessington - 3 £45,000 -
Edgware - 2 £27,250 -
Rainham - 2 £34,250 -
Wembley - 2 £38,500 -
Croydon +8 1 £37,500 -25.37%
Twickenham -3 1 £31,500 -5.97%
Uxbridge -8 1 £32,000 +1.58%
Barking - 1 £30,000 -
Ilford - 1 £35,000 -
Mayfair - 1 £40,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 28 April 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 477 (86.26%) Windows
2 309 (55.88%) VMware
3 297 (53.71%) Active Directory
4 276 (49.91%) Microsoft
5 271 (49.01%) MS Exchange
6 249 (45.03%) Windows Server 2008
7 210 (37.97%) Windows Server 2012
8 195 (35.26%) VMware Infrastructure
9 163 (29.48%) Microsoft Certification
10 152 (27.49%) Cisco
11 151 (27.31%) Citrix
12 142 (25.68%) Windows Server 2003
13 135 (24.41%) Firewall
14 131 (23.69%) MS Excel
14 131 (23.69%) Exchange Server 2010
15 121 (21.88%) MCSE
16 114 (20.61%) MS Office
17 108 (19.53%) DNS
18 105 (18.99%) SQL
19 100 (18.08%) ITIL
20 90 (16.27%) SAN
20 90 (16.27%) Exchange Server 2013
21 89 (16.09%) SQL Server
22 82 (14.83%) Exchange Server 2007
23 81 (14.65%) Cisco Certification
24 80 (14.47%) Hyper-V
25 77 (13.92%) TCP/IP
25 77 (13.92%) DHCP
26 76 (13.74%) Blackberry
27 74 (13.38%) Windows 7

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 28 April 2015, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 271 (49.01%) MS Exchange
2 131 (23.69%) Exchange Server 2010
3 90 (16.27%) Exchange Server 2013
4 82 (14.83%) Exchange Server 2007
5 74 (13.38%) Lync
6 63 (11.39%) Exchange Server 2003
6 63 (11.39%) SharePoint
7 34 (6.15%) Blackberry Enterprise Server
8 32 (5.79%) IIS
9 13 (2.35%) SharePoint Server
10 12 (2.17%) WebSphere
10 12 (2.17%) IBM HTTP Server
10 12 (2.17%) WebSphere Application Server
10 12 (2.17%) Tomcat
10 12 (2.17%) MQSeries
11 11 (1.99%) SharePoint 2010
11 11 (1.99%) SharePoint 2013
12 4 (0.72%) Apache
13 3 (0.54%) SAS
13 3 (0.54%) WorkSite
Applications
1 131 (23.69%) MS Excel
2 114 (20.61%) MS Office
3 19 (3.44%) MS PowerPoint
4 7 (1.27%) Spreadsheet
5 1 (0.18%) Photoshop
5 1 (0.18%) MS Visio
5 1 (0.18%) AutoCAD
Business Applications
1 4 (0.72%) Magento
1 4 (0.72%) Fredhopper
2 2 (0.36%) Dynamics CRM
3 1 (0.18%) Oracle Applications
3 1 (0.18%) RMDS
3 1 (0.18%) Dynamics NAV
Cloud Services
1 34 (6.15%) Office 365
2 8 (1.45%) Amazon AWS
3 7 (1.27%) SaaS
4 5 (0.90%) Amazon EC2
5 3 (0.54%) Microsoft Azure
5 3 (0.54%) Mimecast
6 2 (0.36%) Virtual Private Cloud
6 2 (0.36%) Dropbox
Communications & Networking
1 135 (24.41%) Firewall
2 108 (19.53%) DNS
3 90 (16.27%) SAN
4 77 (13.92%) TCP/IP
4 77 (13.92%) DHCP
5 52 (9.40%) VPN
6 35 (6.33%) LAN
7 32 (5.79%) WAN
7 32 (5.79%) Wireless
8 31 (5.61%) Internet
9 29 (5.24%) iSCSI
10 27 (4.88%) Cisco ASA
11 25 (4.52%) Fibre Channel
12 22 (3.98%) Cisco Nexus
12 22 (3.98%) GoToMeeting
12 22 (3.98%) Skype
13 19 (3.44%) NAS
14 16 (2.89%) VLAN
14 16 (2.89%) Cisco IOS
15 15 (2.71%) FTP
Database & Business Intelligence
1 89 (16.09%) SQL Server
2 12 (2.17%) DB2
2 12 (2.17%) Oracle Reports
3 10 (1.81%) SQL Server 2008
4 7 (1.27%) Oracle Database
4 7 (1.27%) SQL Server 2005
5 5 (0.90%) SQL Server 2000
6 3 (0.54%) MySQL
7 1 (0.18%) Relational Database
7 1 (0.18%) SQL Server Reporting Services
7 1 (0.18%) Sybase ASE
7 1 (0.18%) SQL Server Integration Services
7 1 (0.18%) MS Access
7 1 (0.18%) RDBMS
Development Applications
1 3 (0.54%) MSI
1 3 (0.54%) InstallShield
1 3 (0.54%) JIRA
1 3 (0.54%) WinDbg
2 1 (0.18%) Git (software)
General
1 70 (12.66%) Finance
2 53 (9.58%) Banking
3 49 (8.86%) Law
4 27 (4.88%) Retail
5 18 (3.25%) Legal
6 16 (2.89%) Back Office
7 9 (1.63%) Advertising
8 6 (1.08%) Games
8 6 (1.08%) Telecoms
9 5 (0.90%) Investment Banking
10 4 (0.72%) French Language
11 3 (0.54%) Front Office
12 2 (0.36%) German Language
12 2 (0.36%) Marketing
13 1 (0.18%) Multimedia
13 1 (0.18%) Financial Institution
Libraries, Frameworks & Software Standards
1 14 (2.53%) Middleware
2 12 (2.17%) J2EE
2 12 (2.17%) JDBC
3 8 (1.45%) XML
4 7 (1.27%) .NET
5 6 (1.08%) Application Packaging
6 5 (0.90%) HTML
7 4 (0.72%) COM
7 4 (0.72%) WPF
8 3 (0.54%) Entity Framework
9 2 (0.36%) CSS
10 1 (0.18%) JMS
10 1 (0.18%) ASP.NET
10 1 (0.18%) WCF
10 1 (0.18%) JMX
10 1 (0.18%) Hibernate
10 1 (0.18%) Spring
Miscellaneous
1 76 (13.74%) Blackberry
2 39 (7.05%) Analytical Skills
3 21 (3.80%) Computer Science
4 20 (3.62%) PDA
5 15 (2.71%) Client/Server
6 13 (2.35%) Hedge funds
7 12 (2.17%) Management Information System
8 10 (1.81%) User Experience
9 9 (1.63%) Replication
10 7 (1.27%) Social Network
10 7 (1.27%) Visualisation
11 6 (1.08%) Mathematics
11 6 (1.08%) Video Conferencing
11 6 (1.08%) Social Media
11 6 (1.08%) Enterprise Software
12 5 (0.90%) iPhone
13 4 (0.72%) Robotics
13 4 (0.72%) EqualLogic
13 4 (0.72%) PKI
13 4 (0.72%) Clustering
Operating Systems
1 477 (86.26%) Windows
2 249 (45.03%) Windows Server 2008
3 210 (37.97%) Windows Server 2012
4 142 (25.68%) Windows Server 2003
5 74 (13.38%) Windows 7
6 66 (11.93%) Linux
7 64 (11.57%) Windows XP
8 47 (8.50%) Windows 8
9 26 (4.70%) Mac OS X
10 24 (4.34%) UNIX
11 14 (2.53%) Solaris
12 12 (2.17%) AIX
13 10 (1.81%) Red Hat Enterprise Linux
13 10 (1.81%) Mac OS
14 5 (0.90%) Windows Vista
15 4 (0.72%) Apple iOS
16 3 (0.54%) Mac OS X Server
16 3 (0.54%) Android
16 3 (0.54%) Debian
16 3 (0.54%) Windows 2000 Server
Processes & Methodologies
1 100 (18.08%) ITIL
2 50 (9.04%) Service Delivery
3 33 (5.97%) Mentoring
4 31 (5.61%) Problem Management
5 22 (3.98%) Migration
6 20 (3.62%) Network Management
7 14 (2.53%) BCP
8 13 (2.35%) E-Commerce
8 13 (2.35%) Incident Management
9 11 (1.99%) Disaster Recovery
10 10 (1.81%) CRM
11 9 (1.63%) Project Management
11 9 (1.63%) Asset Management
11 9 (1.63%) Investment Management
12 8 (1.45%) Change Management
13 7 (1.27%) Systems Analysis
13 7 (1.27%) Stakeholder Management
13 7 (1.27%) Change Control
14 6 (1.08%) Agile Software Development
14 6 (1.08%) Service Management
Programming Languages
1 105 (18.99%) SQL
2 43 (7.78%) PowerShell
3 19 (3.44%) C
3 19 (3.44%) Java
4 16 (2.89%) Perl
5 13 (2.35%) Bash Shell
6 11 (1.99%) VBScript
7 9 (1.63%) Shell Script
8 4 (0.72%) JavaScript
8 4 (0.72%) C#
9 3 (0.54%) C++
9 3 (0.54%) PHP
9 3 (0.54%) PL/SQL
9 3 (0.54%) XPath
10 2 (0.36%) T-SQL
11 1 (0.18%) MATLAB
11 1 (0.18%) VB
11 1 (0.18%) Python
Qualifications
1 163 (29.48%) Microsoft Certification
2 121 (21.88%) MCSE
3 81 (14.65%) Cisco Certification
4 70 (12.66%) CCNA
5 64 (11.57%) MCSA
6 45 (8.14%) MCP
7 35 (6.33%) Degree
8 33 (5.97%) VMware Certified Professional (VCP)
9 32 (5.79%) CCNP
10 23 (4.16%) MCITP
11 14 (2.53%) Citrix Certification
12 11 (1.99%) JNCIA
13 10 (1.81%) MCTS
14 9 (1.63%) Security Cleared
14 9 (1.63%) CCA
15 7 (1.27%) VCAP
16 6 (1.08%) ITIL Foundation Certificate
17 5 (0.90%) ITIL Certification
18 3 (0.54%) OCA
18 3 (0.54%) Oracle Certification
Quality Assurance & Compliance
1 35 (6.33%) SLA
2 1 (0.18%) ISO/IEC 27001
2 1 (0.18%) ISO 9000
System Software
1 297 (53.71%) Active Directory
2 195 (35.26%) VMware Infrastructure
3 80 (14.47%) Hyper-V
4 51 (9.22%) XenApp
5 31 (5.61%) vSphere
6 22 (3.98%) Terminal Server
7 21 (3.80%) XenDesktop
8 14 (2.53%) VMware ESXi
9 11 (1.99%) VMware ESX
10 10 (1.81%) Xen
11 9 (1.63%) Microsoft App-V
12 8 (1.45%) Terminal Services
12 8 (1.45%) XenServer
13 4 (0.72%) vCloud
14 2 (0.36%) BitLocker
14 2 (0.36%) VMware Server
14 2 (0.36%) ISA Server
15 1 (0.18%) Microsoft Virtual Server
15 1 (0.18%) Citrix Presentation Server
15 1 (0.18%) Forefront TMG
Systems Management
1 46 (8.32%) SCCM
2 23 (4.16%) FortiGate
3 22 (3.98%) Backup Exec
4 14 (2.53%) WSUS
5 11 (1.99%) Norton AntiVirus
6 10 (1.81%) SCOM
7 5 (0.90%) ARCserve
7 5 (0.90%) XenMobile
8 4 (0.72%) Opscode Chef
8 4 (0.72%) SCDPM
8 4 (0.72%) Veritas Storage Foundation
8 4 (0.72%) Tivoli
9 3 (0.54%) DameWare
9 3 (0.54%) NetBackup
9 3 (0.54%) Symantec Enterprise Vault
10 2 (0.36%) SCSM
10 2 (0.36%) AirWatch
10 2 (0.36%) SCVMM
11 1 (0.18%) ZABBIX
11 1 (0.18%) WhatsUp Gold
Vendors
1 309 (55.88%) VMware
2 276 (49.91%) Microsoft
3 152 (27.49%) Cisco
4 151 (27.31%) Citrix
5 71 (12.84%) HP
6 52 (9.40%) Symantec
7 44 (7.96%) Dell
8 42 (7.59%) Juniper
9 39 (7.05%) Apple
9 39 (7.05%) Bloomberg
10 35 (6.33%) IBM
11 28 (5.06%) Oracle
12 25 (4.52%) NetApp
13 24 (4.34%) Mitel
14 19 (3.44%) Veeam
15 17 (3.07%) EMC
16 16 (2.89%) Reuters
17 14 (2.53%) CheckPoint
17 14 (2.53%) ProCurve
18 13 (2.35%) SonicWALL
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 5 hours ago
London
Wavex
Salary: Excellent salary + benefits
Posted: 8 hours ago
London
Monarch Recruitment
Salary: £38000 - £43000 per annum, Benefits Excellent benefits
Posted: Yesterday
South West London
Complete Tech Limited
Salary: From £30,000 to £40,000 per annum
Posted: 4 days ago
West London
Franklin Bates
Salary: Up to £40,000 per annum
Posted: 4 days ago
London
NFP Group Ltd
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 4 days ago
London
NFP Group Ltd
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
IT IN BUSINESS
Salary: Up to £40,000 per annum + bonus + benefits + reviews
Posted: 5 days ago
London
Lorien Resourcing
Posted: 6 days ago
London
Cititec
Salary: £35k - 42k per year
Posted: 6 days ago
London
Cititec
Salary: £40k - 48k per year
Posted: 6 days ago
London
Urban Network UK Limited
Salary: From £34,000 to £38,000 per annum
Posted: 11 days ago
London
Blue Town Online
Salary: £180 - 240 per day
Posted: 15 days ago
London
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 16 days ago
London
Ampersand Consulting
Salary: £25000 - £35000 per annum + Benefits
Posted: 19 days ago
London
Hays IT - Uk Posting account
Salary: £40000.00 - £41000.00 per annum
Posted: 19 days ago
London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £37500 - £48000 per annum + Benefits
Posted: 27 days ago