The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 413 365 444
Rank change year-on-year
-48 +79
Permanent jobs requiring a 3rd Line Support 265 266 241
As % of all permanent IT jobs located in London 0.53% 0.59% 0.43%
As % of the Job Titles category 0.57% 0.62% 0.46%
Number of salaries quoted 254 209 230
Average salary £40,000 £36,000 £38,500
Average salary % change year-on-year
+11.11% -6.49%
90% offered a salary of more than £31,500 £28,828 £30,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in London

3rd Line Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the London region.

3rd Line Support Salary Trend in London

3rd Line Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the London region over the 3 months to 18 April 2014.

3rd Line Support Salary Histogram in London

3rd Line Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -23 51 £43,500 +2.35% 3
Bromley -2 16 £37,500 +10.29%
Uxbridge +5 8 £31,500 -5.97%
Dagenham - 5 £45,000 -
Croydon -5 3 £47,000 +9.30%
Hounslow - 2 £37,500 -
Twickenham - 2 £33,500 -
Docklands, London - 2 £42,500 -
Kingston Upon Thames -5 1 £37,500 +41.50%
Romford - 1 £37,500 -
Brentford - 1 £28,000 -
Harrow - 1 £45,000 - 1
Hammersmith - 1 - - 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 436 (84.66%) Windows
2 304 (59.03%) Active Directory
3 290 (56.31%) Microsoft
4 264 (51.26%) MS Exchange
5 246 (47.77%) VMware
6 227 (44.08%) Windows Server 2008
7 186 (36.12%) Citrix
8 164 (31.84%) Windows Server 2003
9 157 (30.49%) VMware Infrastructure
10 152 (29.51%) Exchange Server 2010
11 136 (26.41%) Cisco
12 133 (25.83%) Firewall
13 129 (25.05%) Microsoft Certification
14 123 (23.88%) MS Office
15 122 (23.69%) MS Excel
16 112 (21.75%) MCSE
17 109 (21.17%) ITIL
17 109 (21.17%) Exchange Server 2003
18 108 (20.97%) Exchange Server 2007
19 107 (20.78%) Blackberry
20 95 (18.45%) SQL Server
21 91 (17.67%) Windows 7
22 84 (16.31%) VPN
23 83 (16.12%) SAN
24 82 (15.92%) DNS
24 82 (15.92%) XenApp
25 77 (14.95%) SQL
26 76 (14.76%) Windows Server 2012
27 75 (14.56%) Finance
28 73 (14.17%) Windows XP

3rd Line Support
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 264 (51.26%) MS Exchange
2 152 (29.51%) Exchange Server 2010
3 109 (21.17%) Exchange Server 2003
4 108 (20.97%) Exchange Server 2007
5 61 (11.84%) Exchange Server 2013
6 37 (7.18%) IIS
7 32 (6.21%) SharePoint
8 28 (5.44%) Lync
9 25 (4.85%) Blackberry Enterprise Server
10 17 (3.30%) Office Communications Server
11 16 (3.11%) Lotus Domino
12 15 (2.91%) IBM Notes
13 13 (2.52%) SharePoint 2010
14 7 (1.36%) Tomcat
15 6 (1.17%) Apache
16 3 (0.58%) SharePoint 2013
16 3 (0.58%) WorkSite
17 1 (0.19%) Apache Solr
17 1 (0.19%) nginx
17 1 (0.19%) Exchange Server 2000
Applications
1 123 (23.88%) MS Office
2 122 (23.69%) MS Excel
3 32 (6.21%) MS PowerPoint
4 8 (1.55%) MS Visio
5 1 (0.19%) InfoPath
5 1 (0.19%) Photoshop
5 1 (0.19%) MS Project
Business Applications
1 12 (2.33%) Remedy ITSM
2 5 (0.97%) Temenos T24
3 3 (0.58%) Eikon
3 3 (0.58%) Oracle General Ledger
4 1 (0.19%) Dynamics AX
4 1 (0.19%) Dynamics GP
4 1 (0.19%) FRx
4 1 (0.19%) Movex
Cloud Services
1 22 (4.27%) Office 365
2 8 (1.55%) SaaS
3 5 (0.97%) IaaS
4 3 (0.58%) Cloud Computing
5 1 (0.19%) Amazon AWS
Communications & Networking
1 133 (25.83%) Firewall
2 84 (16.31%) VPN
3 83 (16.12%) SAN
4 82 (15.92%) DNS
5 71 (13.79%) TCP/IP
6 52 (10.10%) LAN
7 49 (9.51%) VLAN
8 47 (9.13%) WAN
9 44 (8.54%) Internet
10 39 (7.57%) DHCP
11 35 (6.80%) Wireless
12 30 (5.83%) iSCSI
13 26 (5.05%) SSL
14 19 (3.69%) NAS
15 15 (2.91%) SMTP
16 14 (2.72%) POP3
16 14 (2.72%) VoIP
16 14 (2.72%) LDAP
16 14 (2.72%) Wi-Fi
16 14 (2.72%) MPLS
Database & Business Intelligence
1 95 (18.45%) SQL Server
2 23 (4.47%) SQL Server 2008
3 12 (2.33%) MySQL
4 11 (2.14%) SQL Server 2005
5 9 (1.75%) SQL Server Integration Services
5 9 (1.75%) SQL Server Reporting Services
6 7 (1.36%) SQL Server Analysis Services
6 7 (1.36%) SQL Server 2000
7 6 (1.17%) DTS
8 5 (0.97%) SQL Server 2012
8 5 (0.97%) Relational Database
8 5 (0.97%) RDBMS
9 1 (0.19%) Microsoft Analysis Services
9 1 (0.19%) Crystal Reports
Development Applications
1 3 (0.58%) VSS/SourceSafe
2 1 (0.19%) Visual Studio
General
1 75 (14.56%) Finance
2 62 (12.04%) Banking
3 30 (5.83%) Law
4 21 (4.08%) Back Office
5 17 (3.30%) Telecoms
6 13 (2.52%) Advertising
7 12 (2.33%) Front Office
8 9 (1.75%) Retail
9 8 (1.55%) Investment Banking
10 6 (1.17%) Legal
11 4 (0.78%) Publishing
12 3 (0.58%) Billing
13 2 (0.39%) Games
13 2 (0.39%) Financial Institution
13 2 (0.39%) Online Betting
13 2 (0.39%) Welsh Language
14 1 (0.19%) Marketing
14 1 (0.19%) Electronics
Libraries, Frameworks & Software Standards
1 16 (3.11%) Software Packaging
2 14 (2.72%) .NET
3 9 (1.75%) ASP.NET
4 3 (0.58%) SailPoint
4 3 (0.58%) HTML
4 3 (0.58%) XML
5 2 (0.39%) SAML
5 2 (0.39%) CSS
5 2 (0.39%) ActiveMQ
5 2 (0.39%) Apache Camel
6 1 (0.19%) HTML5
6 1 (0.19%) Memcached
6 1 (0.19%) CSS3
6 1 (0.19%) XMPP
6 1 (0.19%) .NET Framework
6 1 (0.19%) WebSphere Message Broker
6 1 (0.19%) LAMP
6 1 (0.19%) J2EE
6 1 (0.19%) Web Services
6 1 (0.19%) COM
Miscellaneous
1 107 (20.78%) Blackberry
2 35 (6.80%) PDA
3 26 (5.05%) Clustering
4 16 (3.11%) PKI
5 14 (2.72%) Smartphone
6 11 (2.14%) Management Information System
7 10 (1.94%) Replication
8 7 (1.36%) Enterprise Software
8 7 (1.36%) iPad
9 6 (1.17%) iPhone
10 5 (0.97%) Hedge funds
10 5 (0.97%) Enterprise Storage
11 3 (0.58%) Fat Client
11 3 (0.58%) Handset
11 3 (0.58%) Client/Server
11 3 (0.58%) Thin Client
12 2 (0.39%) NHS
12 2 (0.39%) Foreign Exchange (FX)
12 2 (0.39%) GIS
12 2 (0.39%) Statistics
Operating Systems
1 436 (84.66%) Windows
2 227 (44.08%) Windows Server 2008
3 164 (31.84%) Windows Server 2003
4 91 (17.67%) Windows 7
5 76 (14.76%) Windows Server 2012
6 73 (14.17%) Windows XP
7 61 (11.84%) Linux
8 52 (10.10%) Mac OS
9 38 (7.38%) Windows 8
10 37 (7.18%) UNIX
11 23 (4.47%) Android
12 19 (3.69%) Apple iOS
13 15 (2.91%) Red Hat Enterprise Linux
14 8 (1.55%) Mac OS X
15 7 (1.36%) Debian
16 6 (1.17%) Solaris
16 6 (1.17%) CentOS
17 4 (0.78%) Windows Vista
18 3 (0.58%) Ubuntu
18 3 (0.58%) SUSE
Processes & Methodologies
1 109 (21.17%) ITIL
2 65 (12.62%) Migration
3 30 (5.83%) Service Management
4 27 (5.24%) Disaster Recovery
5 24 (4.66%) ITSM
6 23 (4.47%) Service Delivery
6 23 (4.47%) E-Commerce
7 22 (4.27%) Project Management
8 17 (3.30%) ITIL V3
9 14 (2.72%) Problem Management
10 13 (2.52%) Change Management
10 13 (2.52%) CRM
11 12 (2.33%) Asset Management
11 12 (2.33%) Release Management
12 11 (2.14%) Security Management
13 9 (1.75%) Network Management
13 9 (1.75%) Load Balancing
13 9 (1.75%) Business Continuity
14 8 (1.55%) Time Management
14 8 (1.55%) Performance Tuning
Programming Languages
1 77 (14.95%) SQL
2 63 (12.23%) PowerShell
3 19 (3.69%) C
4 16 (3.11%) Java
5 14 (2.72%) Python
5 14 (2.72%) VBScript
6 10 (1.94%) Shell Script
7 9 (1.75%) T-SQL
8 4 (0.78%) Perl
8 4 (0.78%) Bash Shell
9 3 (0.58%) AWK
9 3 (0.58%) C#
10 2 (0.39%) JavaScript
10 2 (0.39%) PHP
11 1 (0.19%) MATLAB
11 1 (0.19%) LotusScript
11 1 (0.19%) VB.NET
11 1 (0.19%) VBA
Qualifications
1 129 (25.05%) Microsoft Certification
2 112 (21.75%) MCSE
3 57 (11.07%) MCITP
4 44 (8.54%) Cisco Certification
5 35 (6.80%) MCSA
6 33 (6.41%) Degree
6 33 (6.41%) CCNA
7 28 (5.44%) MCP
8 21 (4.08%) CCNP
9 13 (2.52%) VMware Certified Professional (VCP)
10 12 (2.33%) Citrix Certification
10 12 (2.33%) MCTS
11 11 (2.14%) CCA
11 11 (2.14%) ITIL Certification
12 7 (1.36%) A+ Certification
13 5 (0.97%) JNCIA
14 3 (0.58%) MCSM
14 3 (0.58%) CCIA
14 3 (0.58%) CCENT
14 3 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 19 (3.69%) SLA
2 16 (3.11%) ISO 9001
3 1 (0.19%) Solvency II
3 1 (0.19%) PCI DSS
System Software
1 304 (59.03%) Active Directory
2 157 (30.49%) VMware Infrastructure
3 82 (15.92%) XenApp
4 65 (12.62%) vSphere
5 52 (10.10%) Hyper-V
6 44 (8.54%) XenDesktop
7 24 (4.66%) XenServer
8 22 (4.27%) Microsoft App-V
9 18 (3.50%) VMware ESX
10 16 (3.11%) Terminal Services
11 9 (1.75%) VMware ESXi
12 6 (1.17%) Xen
13 5 (0.97%) NLBS
14 3 (0.58%) Forefront TMG
14 3 (0.58%) Microsoft Virtual Server
14 3 (0.58%) Citrix Presentation Server
15 2 (0.39%) VMware Server
16 1 (0.19%) KVM
16 1 (0.19%) UAG
16 1 (0.19%) Varnish
Systems Management
1 72 (13.98%) SCCM
2 43 (8.35%) Norton AntiVirus
3 37 (7.18%) Backup Exec
4 34 (6.60%) SCOM
5 20 (3.88%) WSUS
6 18 (3.50%) Symantec Enterprise Vault
7 17 (3.30%) MAILsweeper
7 17 (3.30%) Tivoli
8 16 (3.11%) NetBackup
9 4 (0.78%) Nagios
10 3 (0.58%) FortiGate
10 3 (0.58%) Forefront Identity Manager
10 3 (0.58%) OpenView
10 3 (0.58%) BMC PATROL
10 3 (0.58%) Unicenter
11 2 (0.39%) WMI
11 2 (0.39%) SCOrch
12 1 (0.19%) DatAdvantage
12 1 (0.19%) Symantec Endpoint Protection
12 1 (0.19%) McAfee ePO
Vendors
1 290 (56.31%) Microsoft
2 246 (47.77%) VMware
3 186 (36.12%) Citrix
4 136 (26.41%) Cisco
5 59 (11.46%) Symantec
6 45 (8.74%) McAfee
7 41 (7.96%) WatchGuard
8 38 (7.38%) HP
9 35 (6.80%) Apple
10 31 (6.02%) Bloomberg
11 28 (5.44%) Veeam
11 28 (5.44%) Reuters
12 24 (4.66%) Kaspersky
13 20 (3.88%) Oracle
14 19 (3.69%) Red Hat
15 17 (3.30%) Remedy
16 16 (3.11%) Lotus
17 15 (2.91%) EMC
17 15 (2.91%) BMC
18 12 (2.33%) CheckPoint
London
Morgan Smith & Partners
Salary: From £34,000 to £37,000 per annum
Posted: Yesterday
London
Morgan Smith & Partners
Salary: From £33,000 to £37,000 per annum
Posted: Yesterday
London
Senitor Associates
Salary: £32000 per annum
Posted: 2 days ago
West London
FIRST POINT IT RESOURCING
Salary: £45000 - £60000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £45k - 55k per year + Excellent Bonus & Benefits
Posted: 2 days ago
London
Senitor Associates
Salary: £30000 per annum
Posted: 3 days ago
London
Cloud Recruitment Solutions
Posted: 3 days ago
London
Monarch Recruitment
Salary: £36000 to £40500 per annum - Excellent benefits
Posted: 4 days ago
Central London / West End
Executive Resource Group
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 4 days ago
Harrow, Middlesex
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum + Great Benefits
Posted: 4 days ago
Ilford, Essex
Nigel Frank International Ltd
Salary: £45000 - £54000 per annum
Posted: 4 days ago
London
Blue Personnel
Salary: From £40,000 to £45,000 per annum
Posted: 4 days ago
London
Senitor Associates
Salary: £40000 per annum
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 10 days ago
City of London
NFP Group Ltd
Salary: £40000 - £50000 per annum
Posted: 15 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £45000 - £54000 per annum
Posted: 16 days ago
Hammersmith, W6
Arts Alliance Media
Salary: Competitive
Posted: 16 days ago