The table below looks at the statistics for Service Management skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 105 108 113
Rank change year-on-year
+3 +5
Contract jobs citing Service Management 496 485 441
As % of all contract IT jobs located in London 2.29% 2.11% 1.93%
As % of the Processes & Methodologies category 2.71% 2.60% 2.37%
Number of daily rates quoted 353 300 302
Median daily rate £463 £436 £400
Median daily rate % change year-on-year
+6.01% +9.06%
90% offered a daily rate of more than £260 £275 £263
10% offered a daily rate of more than £650 £600 £559
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 9 5 4
Median hourly rate £12.50 £17.50 £16.75
Median hourly rate % change year-on-year
-28.57% +4.47%
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18283 18659 18629
As % of all contract IT jobs located in London 84.33% 81.19% 81.35%
Number of daily rates quoted 13371 13253 13181
Median daily rate £475 £450 £438
Median daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £325 £310 £300
10% offered a daily rate of more than £628 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 149 240 230
Median hourly rate £21.75 £22.50 £20.16
Median hourly rate % change year-on-year
-3.33% +11.60%
90% offered a hourly rate of more than £12.50 £11.00 £13.00
10% offered a hourly rate of more than £46.00 £57.60 £53.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the London region.

Service Management Daily Rate Trend in London

Service Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the London region over the 3 months to 28 June 2016.

Service Management Daily Rate Histogram in London

Service Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the London region.

Service Management Hourly Rate Trend in London

Service Management
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the London region over the 3 months to 28 June 2016.

Service Management Hourly Rate Histogram in London

Service Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the London region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -13 60 £500 +11.11% 17
Bromley +3 12 £488 +8.33% 2
Canary Wharf 0 5 £510 +27.50%
Uxbridge +2 4 - -
Westminster - 4 £440 -
Docklands, London +9 3 £525 -2.32%
Twickenham -1 2 £170 -64.21%
Southall -2 2 - -
Wimbledon - 2 £436 -
Brentford - 2 £143 - 2
Harrow - 2 £300 -
Paddington +5 1 - -
Ilford +4 1 £475 +18.75%
Kingston Upon Thames -6 1 - -
Hayes -7 1 - -
Croydon -21 1 - - 1
Hillingdon - 1 £160 -
Southwark - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 28 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Management.

1 632 (63.90%) ITIL
2 351 (35.49%) ITSM
3 275 (27.81%) Finance
4 187 (18.91%) ServiceNow
5 179 (18.10%) Project Management
6 172 (17.39%) Service Delivery
7 169 (17.09%) Microsoft
8 165 (16.68%) Windows
9 143 (14.46%) Change Management
10 139 (14.05%) Agile Software Development
11 126 (12.74%) Stakeholder Management
12 115 (11.63%) Management Information System
12 115 (11.63%) Security Cleared
13 111 (11.22%) Configuration Management
14 109 (11.02%) Active Directory
15 107 (10.82%) ITIL Certification
15 107 (10.82%) ITIL V3
16 106 (10.72%) Problem Management
17 104 (10.52%) Incident Management
18 98 (9.91%) MS Excel
19 95 (9.61%) Analytical Skills
20 89 (9.00%) MS Office
20 89 (9.00%) SLA
21 88 (8.90%) Linux
22 85 (8.59%) Banking
23 82 (8.29%) SQL
24 74 (7.48%) SC Cleared
25 73 (7.38%) PRINCE2
26 67 (6.77%) Remedy
27 60 (6.07%) Unix

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (4.25%) CMS
2 39 (3.94%) SharePoint
3 26 (2.63%) MS Exchange
4 21 (2.12%) Skype for Business
5 18 (1.82%) Apache
6 14 (1.42%) Blackberry Enterprise Server
7 13 (1.31%) Exchange Server 2010
8 11 (1.11%) Confluence
8 11 (1.11%) WebSphere
9 10 (1.01%) IIS
10 8 (0.81%) IBM Notes
10 8 (0.81%) OpenStack
11 6 (0.61%) Tomcat
11 6 (0.61%) WebSphere Application Server
12 5 (0.51%) Exchange Server 2013
13 4 (0.40%) Exchange Server 2003
14 3 (0.30%) Elasticsearch
14 3 (0.30%) Lightstreamer
14 3 (0.30%) Sitecore CMS
15 2 (0.20%) WebLogic
Applications
1 98 (9.91%) MS Excel
2 89 (9.00%) MS Office
3 31 (3.13%) MS PowerPoint
4 12 (1.21%) MS Visio
5 10 (1.01%) MS Project
6 7 (0.71%) Adobe Creative Suite
7 6 (0.61%) AutoCAD
7 6 (0.61%) Spreadsheet
8 3 (0.30%) Adobe After Effects
8 3 (0.30%) Adobe Premiere
8 3 (0.30%) Final Cut Pro
8 3 (0.30%) HipChat
8 3 (0.30%) S-PLUS
Business Applications
1 53 (5.36%) Remedy ITSM
2 5 (0.51%) Dynamics CRM
2 5 (0.51%) Unit4 Business World
3 4 (0.40%) SAP ERP
4 3 (0.30%) Faxination
4 3 (0.30%) Oracle Applications
4 3 (0.30%) Oracle EBS
5 2 (0.20%) Dynamics AX
5 2 (0.20%) Dynamics GP
5 2 (0.20%) Oracle EBS R12
6 1 (0.10%) assyst
6 1 (0.10%) BASE24
6 1 (0.10%) Documaker
6 1 (0.10%) Oracle Procure-to-Pay
6 1 (0.10%) SAP hybris
6 1 (0.10%) SAP PLM
6 1 (0.10%) SAP PM
Cloud Services
1 25 (2.53%) Microsoft Azure
2 22 (2.22%) Office 365
3 13 (1.31%) Amazon AWS
4 10 (1.01%) Cloud Computing
5 8 (0.81%) SaaS
6 6 (0.61%) Azure Active Directory
7 5 (0.51%) IaaS
8 4 (0.40%) PaaS
9 3 (0.30%) AWS Elastic Beanstalk
9 3 (0.30%) AWS OpsWorks
9 3 (0.30%) Google Apps
9 3 (0.30%) Google Cloud Platform
9 3 (0.30%) Mimecast
10 1 (0.10%) IBM PureFlex
10 1 (0.10%) Trello
Communications & Networking
1 34 (3.44%) Firewall
2 29 (2.93%) DNS
2 29 (2.93%) TCP/IP
3 27 (2.73%) VPN
4 26 (2.63%) LAN
5 23 (2.33%) SAN
5 23 (2.33%) WAN
6 19 (1.92%) Network Security
7 16 (1.62%) Internet
8 15 (1.52%) LDAP
8 15 (1.52%) Wireless
9 13 (1.31%) SSL
10 12 (1.21%) HTTP
11 10 (1.01%) Wi-Fi
12 9 (0.91%) NAS
13 7 (0.71%) Ethernet
13 7 (0.71%) Intranet
13 7 (0.71%) NetScaler
13 7 (0.71%) Skype
14 6 (0.61%) DHCP
Database & Business Intelligence
1 44 (4.45%) SQL Server
2 11 (1.11%) DB2
2 11 (1.11%) Relational Database
3 10 (1.01%) Oracle Database
4 9 (0.91%) Data Warehouse
5 6 (0.61%) Azure SQL Database
6 5 (0.51%) BusinessObjects
6 5 (0.51%) SQL Server Reporting Services
7 4 (0.40%) Data Mining
7 4 (0.40%) MySQL
7 4 (0.40%) RDBMS
7 4 (0.40%) SQL Server 2008
7 4 (0.40%) SQL Server Integration Services
8 3 (0.30%) Crystal Reports
8 3 (0.30%) OLAP
8 3 (0.30%) OLTP
8 3 (0.30%) Oracle Reports
8 3 (0.30%) SQL Server 2012
8 3 (0.30%) SQL Server Analysis Services
8 3 (0.30%) Sybase ASE
Development Applications
1 35 (3.54%) JIRA
2 22 (2.22%) Jenkins
3 13 (1.31%) Git (software)
4 12 (1.21%) Ant
5 11 (1.11%) Hudson
5 11 (1.11%) Maven
5 11 (1.11%) Subversion
6 7 (0.71%) Octopus Deploy
7 6 (0.61%) Team Foundation Server
7 6 (0.61%) TeamCity
8 5 (0.51%) InstallShield
8 5 (0.51%) MSI
8 5 (0.51%) WinDbg
9 4 (0.40%) Sonatype Nexus
10 3 (0.30%) JIRA Agile
10 3 (0.30%) JUnit
10 3 (0.30%) Liquibase
10 3 (0.30%) SoapUI
10 3 (0.30%) SonarQube
11 2 (0.20%) Visual Studio
General
1 275 (27.81%) Finance
2 85 (8.59%) Banking
3 33 (3.34%) Legal
3 33 (3.34%) Retail
4 29 (2.93%) Financial Institution
5 23 (2.33%) Telecoms
6 22 (2.22%) Pharmaceutical
7 16 (1.62%) Investment Banking
8 13 (1.31%) Marketing
9 11 (1.11%) Advertising
10 9 (0.91%) Manufacturing
11 8 (0.81%) Publishing
12 7 (0.71%) Front Office
12 7 (0.71%) German Language
12 7 (0.71%) Italian Language
12 7 (0.71%) Law
13 6 (0.61%) French Language
14 4 (0.40%) Back Office
15 3 (0.30%) Billing
16 2 (0.20%) General Ledger
Job Titles
1 204 (20.63%) Analyst
2 135 (13.65%) Service Manager
3 84 (8.49%) Consultant
4 73 (7.38%) Service Analyst
5 71 (7.18%) Developer
6 66 (6.67%) Architect
6 66 (6.67%) Business Analyst
7 60 (6.07%) Project Manager
8 56 (5.66%) Delivery Manager
9 47 (4.75%) ITIL Manager
10 46 (4.65%) ServiceNow Developer
11 43 (4.35%) IT Manager
12 40 (4.04%) Services Delivery Manager
13 32 (3.24%) Management Consultant
13 32 (3.24%) Service Management Consultant
14 29 (2.93%) Service Desk Analyst
15 28 (2.83%) ITIL Service Manager
16 27 (2.73%) IT Services Manager
17 26 (2.63%) Service Architect
17 26 (2.63%) Support Analyst
Libraries, Frameworks & Software Standards
1 52 (5.26%) XML
2 50 (5.06%) Web Services
3 49 (4.95%) HTML
4 45 (4.55%) CSS
5 21 (2.12%) Middleware
6 13 (1.31%) Ajax
7 11 (1.11%) .NET
7 11 (1.11%) SOAP
8 6 (0.61%) J2EE
9 4 (0.40%) ASP.NET
9 4 (0.40%) COM
9 4 (0.40%) GWT
9 4 (0.40%) HTML5
9 4 (0.40%) WebSphere MQ
9 4 (0.40%) XML Messaging
10 3 (0.30%) .NET Framework
10 3 (0.30%) FpML
10 3 (0.30%) MCollective
10 3 (0.30%) REST
10 3 (0.30%) XHTML
Miscellaneous
1 115 (11.63%) Management Information System
2 95 (9.61%) Analytical Skills
3 50 (5.06%) Data Centre
4 42 (4.25%) CMDB
5 36 (3.64%) Mainframe
6 22 (2.22%) Blackberry
7 20 (2.02%) Virtual Team
8 16 (1.62%) Hedge funds
9 13 (1.31%) BBC
10 11 (1.11%) Data Protection Act
11 10 (1.01%) Computer Science
11 10 (1.01%) Fat Client
11 10 (1.01%) PMI
11 10 (1.01%) Thin Client
12 9 (0.91%) Client/Server
12 9 (0.91%) User Experience
13 8 (0.81%) Health Informatics
13 8 (0.81%) Informatics
14 7 (0.71%) Clustering
14 7 (0.71%) Mobile App
Operating Systems
1 165 (16.68%) Windows
2 88 (8.90%) Linux
3 60 (6.07%) Unix
4 58 (5.86%) Windows 7
5 54 (5.46%) Windows Server
6 30 (3.03%) Windows Server 2008
7 27 (2.73%) Windows Server 2012
8 22 (2.22%) Windows Server 2003
9 21 (2.12%) Red Hat Enterprise Linux
10 20 (2.02%) AIX
11 17 (1.72%) Windows 8
11 17 (1.72%) zOS
12 15 (1.52%) Windows XP
13 14 (1.42%) Apple iOS
13 14 (1.42%) Mac OS X
13 14 (1.42%) Solaris
14 11 (1.11%) Oracle Linux
15 10 (1.01%) SUSE
15 10 (1.01%) Windows 10
16 7 (0.71%) Android
Processes & Methodologies
1 632 (63.90%) ITIL
2 351 (35.49%) ITSM
3 179 (18.10%) Project Management
4 172 (17.39%) Service Delivery
5 143 (14.46%) Change Management
6 139 (14.05%) Agile Software Development
7 126 (12.74%) Stakeholder Management
8 111 (11.22%) Configuration Management
9 107 (10.82%) ITIL V3
10 106 (10.72%) Problem Management
11 104 (10.52%) Incident Management
12 73 (7.38%) PRINCE2
13 52 (5.26%) Service Design
14 44 (4.45%) Migration
14 44 (4.45%) User Acceptance Testing
14 44 (4.45%) Validation
15 43 (4.35%) Release Management
16 42 (4.25%) Business Analysis
17 35 (3.54%) Continuous Improvement
17 35 (3.54%) DevOps
Programming Languages
1 82 (8.29%) SQL
2 53 (5.36%) JavaScript
3 48 (4.85%) PowerShell
4 37 (3.74%) Perl
5 25 (2.53%) Shell Script
6 19 (1.92%) C
6 19 (1.92%) Java
7 16 (1.62%) Ruby
8 15 (1.52%) Python
9 11 (1.11%) Bash Shell
10 8 (0.81%) Korn
10 8 (0.81%) VBScript
11 7 (0.71%) C++
12 6 (0.61%) PL/SQL
13 5 (0.51%) C#
14 4 (0.40%) PHP
14 4 (0.40%) T-SQL
15 2 (0.20%) COBOL
15 2 (0.20%) VBA
16 1 (0.10%) VB
Qualifications
1 115 (11.63%) Security Cleared
2 107 (10.82%) ITIL Certification
3 74 (7.48%) SC Cleared
4 58 (5.86%) Degree
5 27 (2.73%) ITIL Foundation Certificate
6 25 (2.53%) PRINCE2 Certification
7 21 (2.12%) PMI Certification
8 19 (1.92%) DV Cleared
9 15 (1.52%) PMP
10 14 (1.42%) MCP
11 13 (1.31%) CISSP
11 13 (1.31%) Microsoft Certification
12 9 (0.91%) BPSS Clearance
12 9 (0.91%) CISM
13 8 (0.81%) MCSE
14 6 (0.61%) Cisco Certification
15 5 (0.51%) ISEB
15 5 (0.51%) MCITP
15 5 (0.51%) MCSA
15 5 (0.51%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 89 (9.00%) SLA
2 21 (2.12%) QA
3 14 (1.42%) COBIT
3 14 (1.42%) Sarbanes-Oxley
4 10 (1.01%) ISO/IEC 27001
5 9 (0.91%) PCI DSS
6 8 (0.81%) Disclosure Scotland
7 5 (0.51%) Data Quality
8 4 (0.40%) ISO/IEC 20000
9 1 (0.10%) ISO 9001
9 1 (0.10%) JSP 440
9 1 (0.10%) MiFID
9 1 (0.10%) PMBOK
9 1 (0.10%) Solvency II
System Software
1 109 (11.02%) Active Directory
2 50 (5.06%) VMware Infrastructure
3 31 (3.13%) RACF
4 20 (2.02%) vSphere
5 19 (1.92%) ACF2
6 12 (1.21%) Docker
7 11 (1.11%) XenApp
8 10 (1.01%) StorNext
8 10 (1.01%) Virtual Machines
9 9 (0.91%) Microsoft App-V
9 9 (0.91%) Xsan
10 8 (0.81%) XenDesktop
11 7 (0.71%) Virtual Desktop
11 7 (0.71%) VMware ESXi
12 6 (0.61%) KVM
13 5 (0.51%) BitLocker
13 5 (0.51%) Terminal Server
13 5 (0.51%) Terminal Services
13 5 (0.51%) VMware Workstation
14 4 (0.40%) NFS
Systems Management
1 48 (4.85%) zSecure
2 39 (3.94%) Puppet
3 36 (3.64%) SCCM
4 27 (2.73%) Ansible
5 20 (2.02%) Opscode Chef
6 17 (1.72%) SCOM
7 12 (1.21%) ZABBIX
8 8 (0.81%) Nagios
9 7 (0.71%) Symantec Enterprise Vault
9 7 (0.71%) WSUS
10 6 (0.61%) Kubernetes
11 5 (0.51%) Control-M
11 5 (0.51%) Perfmon
12 4 (0.40%) logstash
12 4 (0.40%) Norton AntiVirus
13 3 (0.30%) EMC NetWorker
13 3 (0.30%) Kibana
13 3 (0.30%) NetBackup
13 3 (0.30%) Tivoli Storage Manager
13 3 (0.30%) yum
Vendors
1 187 (18.91%) ServiceNow
2 169 (17.09%) Microsoft
3 67 (6.77%) Remedy
4 59 (5.97%) VMware
5 57 (5.76%) Oracle
6 51 (5.16%) BMC
7 36 (3.64%) Cisco
8 35 (3.54%) Citrix
9 30 (3.03%) LANDesk
10 28 (2.83%) SAP
11 27 (2.73%) HP
12 25 (2.53%) Red Hat
13 21 (2.12%) IBM
14 20 (2.02%) Apple
14 20 (2.02%) CA
15 15 (1.52%) Symantec
16 13 (1.31%) EMC
16 13 (1.31%) Google
17 11 (1.11%) Splunk
18 10 (1.01%) Adobe
City, London
Thebes IT
Rate: £550 - £600 per day
Posted: 11 hours ago
London
EMBS Ltd
Rate: To £55k - £65k (pro rata) - 3-6 month FTC
Posted: 10 hours ago
London
iKonnect Global Solutions
Rate: £400 - £450 per annum
Posted: Yesterday
London
Connectus
Rate: £500 per day
Posted: Yesterday
West London
Reed Technology
Rate: £350 - £450 per day
Posted: 4 days ago
London
Sanderson
Rate: £220 - £250 per day
Posted: 6 days ago
City, London
AAP3
Rate: £150 - £186 per annum
Posted: 6 days ago
Brentford, Middlesex
Vadis People
Rate: £130 - £160 per annum
Posted: 6 days ago
City of London
aap3
Rate: £150 - £186 per annum
Posted: 7 days ago
London
Talent Analytix
Rate: From £400 to £600 per day
Posted: 4 days ago
London
Bankside Recruitment Ltd
Rate: £400 - £600 per day
Posted: 4 days ago
City, London
Nigel Frank International Ltd
Rate: £425 - £465 per day
Posted: 4 days ago
City, London
The Collinson Group
Posted: 6 days ago
London
Connectus
Rate: £500 per hour
Posted: 4 days ago
City, London
Harris Rubbert Associates
Rate: £500 per day
Posted: 5 days ago
London
Lorien Resourcing
Posted: 4 days ago
Central London / West End
Proprius Recruitment
Rate: From £500 to £600 per day Initial Contract to 31st December 2016
Posted: 4 days ago
London
Elevate Direct
Rate: From £400 to £441 per day
Posted: 4 days ago
Central London / West End
Spencer Rose
Rate: £515 per day
Posted: 4 days ago