The table below looks at the statistics for Service Management skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
England / London
Rank 100 99 89
Rank change year-on-year
-1 -10
Contract jobs citing Service Management 444 499 509
As % of all contract IT jobs located in London 2.29% 2.33% 2.41%
As % of the Processes & Methodologies category 2.71% 2.74% 2.94%
Number of daily rates quoted 302 336 342
Median daily rate £475 £473 £450
Median daily rate % change year-on-year
+0.52% +5.00%
90% offered a daily rate of more than £245 £289 £276
10% offered a daily rate of more than £595 £621 £585
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 6 4 8
Median hourly rate £27.75 £15.43 £16.75
Median hourly rate % change year-on-year
+79.90% -7.91%
90% offered a hourly rate of more than £13.13 £12.21 £14.93
10% offered a hourly rate of more than £38.00 £40.79 £123.25
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16407 18228 17337
As % of all contract IT jobs located in London 84.80% 84.98% 82.14%
Number of daily rates quoted 11873 13026 12367
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £340 £325 £305
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 158 221 198
Median hourly rate £33.00 £22.50 £21.50
Median hourly rate % change year-on-year
+46.66% +4.65%
90% offered a hourly rate of more than £14.02 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £53.00 £51.50
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the London region.

Service Management Daily Rate Trend in London

Service Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the London region over the 3 months to 22 February 2017.

Service Management Daily Rate Histogram in London

Service Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the London region.

Service Management Hourly Rate Trend in London

Service Management
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the London region over the 3 months to 22 February 2017.

Service Management Hourly Rate Histogram in London

Service Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the London region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -11 47 £441 +0.80% 15
Croydon +4 12 £450 +20.00% 1
Bromley -1 7 £475 +8.57% 1
Uxbridge +8 4 £395 -
Docklands, London +2 4 £538 -14.00%
Hammersmith -2 2 £360 -16.27%
Canary Wharf -3 2 - -
Harrow +4 1 £250 -
Westminster 0 1 £550 +48.95%
Chessington -4 1 £300 +53.84%
Hounslow - 1 - -
Hendon - 1 £214 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Service Management.

1 557 (55.87%) ITIL
2 306 (30.69%) ITSM
3 234 (23.47%) Agile Software Development
4 230 (23.07%) Security Cleared
5 192 (19.26%) Finance
6 176 (17.65%) SC Cleared
7 165 (16.55%) ServiceNow
8 149 (14.94%) Service Delivery
9 145 (14.54%) Linux
10 140 (14.04%) Configuration Management
11 137 (13.74%) Windows
12 136 (13.64%) Microsoft
13 132 (13.24%) Project Management
14 124 (12.44%) VMware
15 117 (11.74%) Change Management
16 114 (11.43%) Scrum
16 114 (11.43%) Stakeholder Management
17 108 (10.83%) JavaScript
18 106 (10.63%) Oracle
18 106 (10.63%) DevOps
19 101 (10.13%) ITIL V3
20 100 (10.03%) SLA
21 98 (9.83%) MS Excel
22 94 (9.43%) Active Directory
22 94 (9.43%) HTML
23 91 (9.13%) Workflow
24 87 (8.73%) DNS
25 86 (8.63%) JIRA
26 85 (8.53%) Amazon AWS
27 84 (8.43%) Puppet

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (7.22%) Confluence
2 63 (6.32%) CMS
3 49 (4.91%) Apache
4 47 (4.71%) Elasticsearch
5 31 (3.11%) SharePoint
6 20 (2.01%) MS Exchange
7 17 (1.71%) Blackberry Enterprise Server
7 17 (1.71%) WebSphere
8 13 (1.30%) nginx
9 11 (1.10%) WebSphere Application Server
10 10 (1.00%) Tomcat
11 8 (0.80%) Skype for Business
12 5 (0.50%) OpenStack
13 4 (0.40%) Adobe Experience Manager
13 4 (0.40%) Exchange Server 2007
13 4 (0.40%) Oracle Workflow
14 3 (0.30%) Exchange Server 2010
14 3 (0.30%) JBoss
14 3 (0.30%) Liferay
14 3 (0.30%) Oracle SOA Suite
Applications
1 98 (9.83%) MS Excel
2 80 (8.02%) MS Office
3 44 (4.41%) HipChat
4 36 (3.61%) MS PowerPoint
5 20 (2.01%) MS Visio
6 11 (1.10%) MS Project
7 5 (0.50%) Spreadsheet
Business Applications
1 22 (2.21%) Remedy ITSM
2 11 (1.10%) Dynamics CRM
3 9 (0.90%) SAP Oil and Gas
4 7 (0.70%) SAP ERP
5 4 (0.40%) SAP FI
6 3 (0.30%) Cognos TM1
6 3 (0.30%) Lorenzo
7 2 (0.20%) SAP CO
7 2 (0.20%) SAP FI/CO
7 2 (0.20%) SAP SD
8 1 (0.10%) assyst
8 1 (0.10%) Dynamics AX
8 1 (0.10%) Endur
8 1 (0.10%) Findur
8 1 (0.10%) Oracle BPM
8 1 (0.10%) SAP Business ByDesign
8 1 (0.10%) SAP CRM
8 1 (0.10%) SAP HR
8 1 (0.10%) Unit4 Business World
8 1 (0.10%) Workday HCM
Cloud Services
1 85 (8.53%) Amazon AWS
2 28 (2.81%) Office 365
3 27 (2.71%) SaaS
4 21 (2.11%) Microsoft Azure
5 16 (1.60%) PaaS
6 14 (1.40%) Cloud Computing
7 11 (1.10%) IaaS
8 10 (1.00%) Google Drive
9 6 (0.60%) G Suite
10 3 (0.30%) OneDrive
11 2 (0.20%) Azure Active Directory
11 2 (0.20%) GitHub
12 1 (0.10%) Boomi
12 1 (0.10%) Google Analytics
12 1 (0.10%) Mimecast
12 1 (0.10%) OpenShift
Communications & Networking
1 87 (8.73%) DNS
2 62 (6.22%) WAN
3 55 (5.52%) LAN
4 53 (5.32%) Firewall
5 48 (4.81%) SSH
6 47 (4.71%) OpenLDAP
6 47 (4.71%) OpenVPN
7 39 (3.91%) TCP/IP
8 34 (3.41%) VPN
9 26 (2.61%) Wireless
10 24 (2.41%) LDAP
11 23 (2.31%) Reverse Proxy
11 23 (2.31%) SSL
12 19 (1.91%) Network Security
13 17 (1.71%) IPsec
13 17 (1.71%) SAN
14 16 (1.60%) Cisco Nexus
15 14 (1.40%) Internet
16 13 (1.30%) Skype
17 12 (1.20%) Wi-Fi
Database & Business Intelligence
1 63 (6.32%) PostgreSQL
2 47 (4.71%) Hadoop
3 44 (4.41%) Oracle Database
4 27 (2.71%) SQL Server
5 25 (2.51%) Oracle Database 11g
6 15 (1.50%) Relational Database
7 13 (1.30%) MySQL
8 10 (1.00%) Big Data
9 9 (0.90%) DB2
10 8 (0.80%) Data Warehouse
11 6 (0.60%) SQL Server 2012
12 5 (0.50%) FileMaker
13 4 (0.40%) Electronic Patient Records
14 3 (0.30%) BusinessObjects Business Intelligence
14 3 (0.30%) Oracle Reports
14 3 (0.30%) SQL Server Reporting Services
15 2 (0.20%) Apache Hive
15 2 (0.20%) HBase
15 2 (0.20%) MongoDB
15 2 (0.20%) Pentaho
Development Applications
1 86 (8.63%) JIRA
2 73 (7.32%) Jenkins
3 63 (6.32%) Git (software)
4 56 (5.62%) Sonatype Nexus
5 53 (5.32%) JUnit
6 52 (5.22%) Ant
7 51 (5.12%) Maven
8 47 (4.71%) SonarQube
9 46 (4.61%) Liquibase
10 44 (4.41%) JIRA Agile
11 31 (3.11%) Bitbucket
12 7 (0.70%) Vagrant
13 6 (0.60%) Atlassian Bamboo
14 5 (0.50%) Subversion
14 5 (0.50%) TeamCity
15 3 (0.30%) Oracle APEX
16 1 (0.10%) FitNesse
16 1 (0.10%) Selenium
16 1 (0.10%) Team Foundation Server
16 1 (0.10%) Visual Studio Team System
General
1 192 (19.26%) Finance
2 74 (7.42%) Retail
3 48 (4.81%) Banking
4 32 (3.21%) Manufacturing
4 32 (3.21%) Pharmaceutical
5 23 (2.31%) Law
6 20 (2.01%) Telecoms
7 19 (1.91%) Financial Institution
7 19 (1.91%) Legal
7 19 (1.91%) Marketing
8 10 (1.00%) Back Office
9 9 (0.90%) Electronics
10 8 (0.80%) German Language
11 5 (0.50%) Games
11 5 (0.50%) Investment Banking
12 4 (0.40%) Publishing
12 4 (0.40%) Retail Banking
13 3 (0.30%) Billing
13 3 (0.30%) Corporate Banking
13 3 (0.30%) Multimedia
Job Titles
1 193 (19.36%) Analyst
2 131 (13.14%) Developer
3 94 (9.43%) Service Manager
4 82 (8.22%) Consultant
5 81 (8.12%) ServiceNow Developer
6 74 (7.42%) Architect
7 68 (6.82%) Service Analyst
8 53 (5.32%) Project Manager
9 51 (5.12%) Business Analyst
10 47 (4.71%) DevOps Engineer
11 41 (4.11%) Service Desk Analyst
12 39 (3.91%) Support Analyst
13 33 (3.31%) Service Architect
14 30 (3.01%) IT Manager
15 29 (2.91%) Delivery Manager
15 29 (2.91%) Services Delivery Manager
16 26 (2.61%) ITIL Manager
17 23 (2.31%) Infrastructure Engineer
18 21 (2.11%) Change Analyst
18 21 (2.11%) Transition Manager
Libraries, Frameworks & Software Standards
1 94 (9.43%) HTML
2 80 (8.02%) XML
3 78 (7.82%) CSS
4 67 (6.72%) Software Packaging
5 47 (4.71%) Elastic Stack
5 47 (4.71%) MCollective
6 35 (3.51%) Ajax
7 29 (2.91%) Web Services
8 27 (2.71%) JSON
9 24 (2.41%) HTML5
9 24 (2.41%) Middleware
10 20 (2.01%) SOAP
10 20 (2.01%) XHTML
11 19 (1.91%) AngularJS
12 14 (1.40%) RSS
12 14 (1.40%) XSLT
13 13 (1.30%) REST
14 11 (1.10%) PostGIS
15 7 (0.70%) FIX Protocol
16 6 (0.60%) Twitter Bootstrap
Miscellaneous
1 82 (8.22%) Analytical Skills
2 54 (5.42%) CMDB
2 54 (5.42%) Management Information System
3 42 (4.21%) Data Centre
4 25 (2.51%) Virtual Team
5 24 (2.41%) User Experience
6 23 (2.31%) Blackberry
7 14 (1.40%) Equities
7 14 (1.40%) Web 2.0
8 12 (1.20%) Smartphone
9 11 (1.10%) Clustering
9 11 (1.10%) Computer Science
10 10 (1.00%) Derivative
11 9 (0.90%) NHS
12 7 (0.70%) Fixed Income
13 5 (0.50%) CESG
13 5 (0.50%) Client/Server
13 5 (0.50%) Mainframe
13 5 (0.50%) Tandem
13 5 (0.50%) Thin Client
Operating Systems
1 145 (14.54%) Linux
2 137 (13.74%) Windows
3 57 (5.72%) CentOS
4 54 (5.42%) Unix
5 41 (4.11%) Windows Server
6 36 (3.61%) Red Hat Enterprise Linux
7 31 (3.11%) Windows 7
8 25 (2.51%) Windows 10
9 21 (2.11%) AIX
10 20 (2.01%) Windows Server 2012
11 16 (1.60%) Oracle Linux
11 16 (1.60%) Windows Server 2003
12 15 (1.50%) Ubuntu
13 14 (1.40%) Mac OS X
14 13 (1.30%) RancherOS
14 13 (1.30%) SUSE
14 13 (1.30%) VyOS
15 12 (1.20%) SUSE Linux Enterprise Server
16 11 (1.10%) Apple iOS
17 10 (1.00%) Android
Processes & Methodologies
1 557 (55.87%) ITIL
2 306 (30.69%) ITSM
3 234 (23.47%) Agile Software Development
4 149 (14.94%) Service Delivery
5 140 (14.04%) Configuration Management
6 132 (13.24%) Project Management
7 117 (11.74%) Change Management
8 114 (11.43%) Scrum
8 114 (11.43%) Stakeholder Management
9 106 (10.63%) DevOps
10 101 (10.13%) ITIL V3
11 91 (9.13%) Workflow
12 82 (8.22%) Problem Management
13 79 (7.92%) Service Design
14 77 (7.72%) PRINCE2
15 65 (6.52%) Incident Management
16 64 (6.42%) Continuous Integration
17 63 (6.32%) Continuous Delivery
18 60 (6.02%) Continuous Improvement
19 56 (5.62%) Release Management
Programming Languages
1 108 (10.83%) JavaScript
2 64 (6.42%) Shell Script
3 54 (5.42%) SQL
4 47 (4.71%) Java
5 40 (4.01%) Python
6 37 (3.71%) Ruby
7 27 (2.71%) PHP
8 25 (2.51%) PowerShell
9 21 (2.11%) C
10 20 (2.01%) Perl
11 19 (1.91%) Bash Shell
12 11 (1.10%) Korn
13 10 (1.00%) C#
14 8 (0.80%) PL/SQL
15 4 (0.40%) Apex Code
15 4 (0.40%) Groovy
15 4 (0.40%) VBA
16 3 (0.30%) C++
16 3 (0.30%) COBOL
16 3 (0.30%) Scala
Qualifications
1 230 (23.07%) Security Cleared
2 176 (17.65%) SC Cleared
3 75 (7.52%) ITIL Certification
4 58 (5.82%) Degree
5 47 (4.71%) DV Cleared
6 25 (2.51%) CTC Cleared
7 14 (1.40%) Microsoft Certification
8 12 (1.20%) BPSS Clearance
8 12 (1.20%) Cisco Certification
8 12 (1.20%) ISTQB
8 12 (1.20%) VMware Certified Professional (VCP)
9 11 (1.10%) ISEB
10 10 (1.00%) ITIL Foundation Certificate
10 10 (1.00%) MCSE
11 9 (0.90%) CISSP
12 7 (0.70%) Citrix Certification
12 7 (0.70%) HNC
12 7 (0.70%) PRINCE2 Certification
12 7 (0.70%) PRINCE2 Practitioner
13 6 (0.60%) MCP
Quality Assurance & Compliance
1 100 (10.03%) SLA
2 26 (2.61%) QA
3 15 (1.50%) PCI DSS
4 11 (1.10%) ISO/IEC 27001
5 8 (0.80%) ISO 9001
6 7 (0.70%) Disclosure Scotland
7 6 (0.60%) Sarbanes-Oxley
8 4 (0.40%) Data Quality
8 4 (0.40%) PMBOK
9 3 (0.30%) COBIT
10 2 (0.20%) ISO22301
10 2 (0.20%) MiFID
11 1 (0.10%) ISO/IEC 20000
System Software
1 94 (9.43%) Active Directory
2 62 (6.22%) VMware Infrastructure
3 57 (5.72%) Docker
4 55 (5.52%) vCloud
5 47 (4.71%) Postfix
5 47 (4.71%) Squid
6 33 (3.31%) vSphere
7 22 (2.21%) VMware ESXi
8 21 (2.11%) Virtual Desktop
9 17 (1.71%) Virtual Machines
10 12 (1.20%) XenDesktop
11 10 (1.00%) Microsoft App-V
11 10 (1.00%) VMware ESX
12 7 (0.70%) Hyper-V
12 7 (0.70%) NFS
13 6 (0.60%) XenApp
14 5 (0.50%) Samba
15 3 (0.30%) Veritas Cluster Server
16 2 (0.20%) Snort
16 2 (0.20%) Tivoli Directory Server
Systems Management
1 84 (8.43%) Puppet
2 63 (6.32%) Ansible
3 54 (5.42%) ZABBIX
4 52 (5.22%) Terraform
5 48 (4.81%) Kibana
5 48 (4.81%) Kubernetes
6 47 (4.71%) Docker Swarm
6 47 (4.71%) logstash
6 47 (4.71%) Rancher
7 25 (2.51%) SCCM
8 17 (1.71%) Consul
8 17 (1.71%) Packer
9 13 (1.30%) HAProxy
10 12 (1.20%) NetBackup
11 9 (0.90%) Tivoli
12 7 (0.70%) FortiGate
12 7 (0.70%) Forum Sentry
13 6 (0.60%) Tivoli Storage Manager
13 6 (0.60%) vMotion
13 6 (0.60%) WMI
Vendors
1 165 (16.55%) ServiceNow
2 136 (13.64%) Microsoft
3 124 (12.44%) VMware
4 106 (10.63%) Oracle
5 47 (4.71%) SAP
5 47 (4.71%) Sonatype
6 43 (4.31%) Cisco
7 41 (4.11%) IBM
8 40 (4.01%) Atlassian
8 40 (4.01%) Red Hat
9 38 (3.81%) Remedy
10 35 (3.51%) Citrix
10 35 (3.51%) HP
11 22 (2.21%) BMC
12 20 (2.01%) Google
13 18 (1.81%) AppDynamics
13 18 (1.81%) LANDesk
14 16 (1.60%) Juniper
14 16 (1.60%) Palo Alto
15 14 (1.40%) CheckPoint
London
Hydrogen Group
Rate: £400.00 - £500.00 per day
Posted: 4 hours ago
London
Hydrogen Group
Rate: £400.00 - £450.00 per day
Posted: 6 hours ago
London
LA International
Posted: 4 hours ago
North London
Plan-net
Rate: Competitive rate
Posted: Yesterday
London
Streamline Connections
Rate: £500 - £525 per day
Posted: 21 hours ago
London
Red10
Rate: £525 - £575 per day
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £95.00 - £120.00 per day
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: Yesterday
London
Lorien Resourcing
Posted: 2 days ago
City, London
Sanderson
Rate: £350 - £450 per day
Posted: 8 days ago
Bromley, Kent
Haysfm
Rate: £500.00 - £600.00 per day
Posted: 5 days ago
City, London
Ebury
Rate: £120.00 - £155.00 per day
Posted: 6 days ago
London
Experis Ltd
Rate: £300.00 - £400.00 per day
Posted: 6 days ago
London
Lorien Resourcing
Posted: 5 days ago