The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Customer Insight
Rank 378 395 390
Rank change year-on-year
+17 -5
Contract jobs citing Customer Insight 30 23 23
As % of all contract IT jobs located in London 0.14% 0.11% 0.11%
As % of the Processes & Methodologies category 0.17% 0.13% 0.13%
Number of daily rates quoted 10 17 14
Average daily rate £238 £410 £425
Average daily rate % change year-on-year
-42.07% -3.52%
90% offered a daily rate of more than £145 £360 £333
10% offered a daily rate of more than £268 £505 £500
UK excluding London average daily rate £376 £400 £394
% change year-on-year
-6.12% +1.58%
Number of hourly rates quoted 0 1 2
Average hourly rate - £28.19 £28.50
Average hourly rate % change year-on-year
- -1.08%
UK excluding London average hourly rate £12.25 - £16.50
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17632 17050 17380
As % of all contract IT jobs located in London 83.28% 80.33% 80.44%
Number of daily rates quoted 12602 12214 11927
Average daily rate £475 £450 £438
Average daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 222 196 238
Average hourly rate £22.12 £21.50 £23.67
Average hourly rate % change year-on-year
+2.86% -9.16%
90% offered a hourly rate of more than £12.50 £12.50 £14.30
10% offered a hourly rate of more than £50.99 £48.50 £77.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Insight
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the London region.

Customer Insight Daily Rate Trend in London

Customer Insight
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the London region over the 3 months to 8 February 2016.

Customer Insight Daily Rate Histogram in London

Customer Insight
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the London region.

Customer Insight Hourly Rate Trend in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the London region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +48 1 £143 -69.08% 8
Ealing - 1 - -
Feltham - 1 - -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 8 February 2016, IT contractor jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 26 (46.43%) User Experience
2 19 (33.93%) Agile Software Development
3 17 (30.36%) Finance
3 17 (30.36%) Analytical Skills
4 14 (25.00%) Degree
5 10 (17.86%) Psychology
5 10 (17.86%) Analytics
5 10 (17.86%) Ethnography
6 9 (16.07%) SQL
6 9 (16.07%) Retail
6 9 (16.07%) Human Factors
6 9 (16.07%) Usability Testing
6 9 (16.07%) Market Research
7 7 (12.50%) Marketing
7 7 (12.50%) Change Management
7 7 (12.50%) HTML
7 7 (12.50%) MS Office
7 7 (12.50%) CSS
7 7 (12.50%) Microsoft
7 7 (12.50%) Mobile App
8 6 (10.71%) Office 365
8 6 (10.71%) Responsive Web Design
8 6 (10.71%) Mobile First
8 6 (10.71%) E-Commerce
8 6 (10.71%) Windows
8 6 (10.71%) Java
8 6 (10.71%) Photoshop
8 6 (10.71%) QA
8 6 (10.71%) Windows 7
8 6 (10.71%) Rapid Prototyping

Customer Insight
Top Related IT Skills in London by Category

For the 6 months to 8 February 2016, IT contractor jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.14%) SAS
2 1 (1.79%) Apache Spark
Applications
1 7 (12.50%) MS Office
2 6 (10.71%) Photoshop
3 5 (8.93%) MS Excel
4 3 (5.36%) SPSS
5 1 (1.79%) MS PowerPoint
5 1 (1.79%) MS Visio
Business Applications
1 1 (1.79%) Eloqua
1 1 (1.79%) FastStats
1 1 (1.79%) Unica
Cloud Services
1 6 (10.71%) Office 365
2 1 (1.79%) Google Analytics
Communications & Networking
1 1 (1.79%) DOCSIS
1 1 (1.79%) GPON
1 1 (1.79%) VDSL
Database & Business Intelligence
1 5 (8.93%) Big Data
2 2 (3.57%) Base SAS
3 1 (1.79%) Apache Hive
3 1 (1.79%) Hadoop
3 1 (1.79%) Impala
3 1 (1.79%) Relational Database
3 1 (1.79%) SQL Server
Development Applications
1 1 (1.79%) Git (software)
1 1 (1.79%) Maven
General
1 17 (30.36%) Finance
2 9 (16.07%) Retail
3 7 (12.50%) Marketing
4 4 (7.14%) Banking
5 3 (5.36%) Investment Banking
6 2 (3.57%) Law
7 1 (1.79%) Back Office
7 1 (1.79%) Telecoms
Job Titles
1 14 (25.00%) Designer
2 10 (17.86%) Analyst
2 10 (17.86%) User Researcher
3 9 (16.07%) UX Designer
4 5 (8.93%) Data Analyst
4 5 (8.93%) Insight Analyst
4 5 (8.93%) UI Designer
5 4 (7.14%) Customer Analyst
5 4 (7.14%) Customer Insight Analyst
5 4 (7.14%) Project Manager
5 4 (7.14%) SQL Analyst
5 4 (7.14%) User Experience Researcher
6 3 (5.36%) Architect
6 3 (5.36%) Excel Analyst
6 3 (5.36%) Head of Design
6 3 (5.36%) Solutions Architect
6 3 (5.36%) SQL Data Analyst
6 3 (5.36%) UI/UX Designer
7 2 (3.57%) Data Architect
7 2 (3.57%) Developer
Libraries, Frameworks & Software Standards
1 7 (12.50%) CSS
1 7 (12.50%) HTML
2 2 (3.57%) HTML5
3 1 (1.79%) AngularJS
3 1 (1.79%) REST
3 1 (1.79%) Spring
3 1 (1.79%) Web Services
Miscellaneous
1 26 (46.43%) User Experience
2 17 (30.36%) Analytical Skills
3 10 (17.86%) Psychology
4 7 (12.50%) Mobile App
5 3 (5.36%) Visualisation
6 1 (1.79%) Data Extraction
6 1 (1.79%) Management Information System
6 1 (1.79%) Mathematics
6 1 (1.79%) PMI
6 1 (1.79%) Statistics
6 1 (1.79%) Video Editing
Operating Systems
1 6 (10.71%) Windows
1 6 (10.71%) Windows 7
2 3 (5.36%) Apple iOS
3 1 (1.79%) Linux
3 1 (1.79%) Unix
Processes & Methodologies
1 19 (33.93%) Agile Software Development
2 10 (17.86%) Analytics
2 10 (17.86%) Ethnography
3 9 (16.07%) Human Factors
3 9 (16.07%) Market Research
3 9 (16.07%) Usability Testing
4 7 (12.50%) Change Management
5 6 (10.71%) Continuous Improvement
5 6 (10.71%) E-Commerce
5 6 (10.71%) Mobile First
5 6 (10.71%) Rapid Prototyping
5 6 (10.71%) Responsive Web Design
6 5 (8.93%) Project Management
7 3 (5.36%) Customer Engagement
7 3 (5.36%) Data Visualisation
7 3 (5.36%) Infographics
7 3 (5.36%) Scrum
7 3 (5.36%) Stakeholder Management
8 2 (3.57%) Front End Development
8 2 (3.57%) Stakeholder Engagement
Programming Languages
1 9 (16.07%) SQL
2 6 (10.71%) Java
3 3 (5.36%) Groovy
3 3 (5.36%) JavaScript
4 2 (3.57%) C++
4 2 (3.57%) Python
4 2 (3.57%) VBA
5 1 (1.79%) R
5 1 (1.79%) Scala
Qualifications
1 14 (25.00%) Degree
2 4 (7.14%) Security Cleared
3 2 (3.57%) CTC Cleared
3 2 (3.57%) DV Cleared
3 2 (3.57%) SC Cleared
4 1 (1.79%) PhD
4 1 (1.79%) PMI Certification
4 1 (1.79%) Six Sigma Black Belt
Quality Assurance & Compliance
1 6 (10.71%) QA
2 1 (1.79%) Data Quality
System Software
1 1 (1.79%) HDFS
Vendors
1 7 (12.50%) Microsoft
2 1 (1.79%) Google
2 1 (1.79%) Oracle
2 1 (1.79%) Pega
2 1 (1.79%) Tableau
2 1 (1.79%) WorldPay