The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Insight
Rank 285 355 374
Rank change year-on-year
+70 +19
Contract jobs citing Customer Insight 150 82 69
As % of all contract IT jobs located in London 0.66% 0.35% 0.28%
As % of the Processes & Methodologies category 0.77% 0.42% 0.35%
Number of daily rates quoted 96 46 50
Median daily rate £450 £400 £425
Median daily rate % change year-on-year
+12.50% -5.88%
90% offered a daily rate of more than £325 £275 £336
10% offered a daily rate of more than £575 £475 £528
UK excluding London median daily rate £401 £432 £400
% change year-on-year
-7.23% +8.00%
Number of hourly rates quoted 0 2 0
Median hourly rate - £28.50 -
UK excluding London median hourly rate £67.50 - £15.00
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19475 19430 19928
As % of all contract IT jobs located in London 86.07% 83.19% 81.23%
Number of daily rates quoted 13944 13956 14107
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £618 £625 £600
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 194 220 248
Median hourly rate £24.44 £22.00 £21.75
Median hourly rate % change year-on-year
+11.09% +1.14%
90% offered a hourly rate of more than £12.50 £13.17 £13.46
10% offered a hourly rate of more than £54.28 £52.00 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Insight
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the London region.

Customer Insight Daily Rate Trend in London

Customer Insight
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the London region over the 3 months to 25 September 2016.

Customer Insight Daily Rate Histogram in London

Customer Insight
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the London region.

Customer Insight Hourly Rate Trend in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the London region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 13 £400 +14.28%
Hammersmith - 3 £375 -
Westminster - 2 £450 -
Croydon -13 1 - -
Docklands, London - 1 £600 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 25 September 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Insight.

1 115 (51.11%) Agile Software Development
2 78 (34.67%) User Experience
3 59 (26.22%) Analytics
4 57 (25.33%) Degree
5 54 (24.00%) Analytical Skills
6 51 (22.67%) Marketing
7 44 (19.56%) SQL
8 43 (19.11%) Usability Testing
9 37 (16.44%) Market Research
10 36 (16.00%) Psychology
10 36 (16.00%) Service Design
11 35 (15.56%) Retail
11 35 (15.56%) Finance
12 29 (12.89%) Guerrilla Research
13 26 (11.56%) Product Management
13 26 (11.56%) HTML
14 25 (11.11%) Business Intelligence
15 23 (10.22%) SAS
15 23 (10.22%) Python
15 23 (10.22%) CRM
16 22 (9.78%) CSS
17 20 (8.89%) Data Analysis
18 19 (8.44%) Digital Marketing
19 18 (8.00%) Prototyping
19 18 (8.00%) Ethnography
20 17 (7.56%) Data Analytics
20 17 (7.56%) Security Cleared
20 17 (7.56%) Banking
21 16 (7.11%) Scrum
21 16 (7.11%) Data Warehouse

Customer Insight
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (10.22%) SAS
2 5 (2.22%) Apache
2 5 (2.22%) Tomcat
3 4 (1.78%) Apache Spark
3 4 (1.78%) CMS
4 3 (1.33%) Drupal
4 3 (1.33%) Marvel
5 2 (0.89%) Elasticsearch
6 1 (0.44%) Apache Pig
6 1 (0.44%) JBoss
6 1 (0.44%) nginx
6 1 (0.44%) WebLogic
6 1 (0.44%) WordPress
Applications
1 11 (4.89%) OmniGraffle
1 11 (4.89%) Photoshop
2 9 (4.00%) Adobe Illustrator
3 5 (2.22%) Adobe Creative Suite
4 4 (1.78%) MS Excel
4 4 (1.78%) MS PowerPoint
4 4 (1.78%) UserZoom
5 3 (1.33%) MS Office
6 2 (0.89%) SPSS
7 1 (0.44%) MS Project
Business Applications
1 4 (1.78%) SAP Oil and Gas
1 4 (1.78%) Unica
2 2 (0.89%) Dynamics CRM
3 1 (0.44%) Magento
3 1 (0.44%) Oracle CRM
Cloud Services
1 4 (1.78%) Amazon AWS
1 4 (1.78%) Amazon EC2
1 4 (1.78%) Amazon S3
1 4 (1.78%) Google Analytics
2 3 (1.33%) Google Play
3 2 (0.89%) Adobe Analytics
3 2 (0.89%) GitHub
4 1 (0.44%) Google Cloud Platform
4 1 (0.44%) Microsoft Azure
Communications & Networking
1 6 (2.67%) SMS
2 3 (1.33%) HTTPS
3 2 (0.89%) Internet
3 2 (0.89%) Skype
4 1 (0.44%) Broadband
4 1 (0.44%) NFC
4 1 (0.44%) SAN
4 1 (0.44%) SSL
Database & Business Intelligence
1 16 (7.11%) Data Warehouse
2 14 (6.22%) Big Data
3 11 (4.89%) Hadoop
4 9 (4.00%) Relational Database
5 8 (3.56%) Apache Hive
5 8 (3.56%) NoSQL
6 7 (3.11%) QlikView
7 5 (2.22%) Base SAS
7 5 (2.22%) HBase
7 5 (2.22%) MySQL
7 5 (2.22%) RDBMS
7 5 (2.22%) SQL Server
8 4 (1.78%) BusinessObjects
8 4 (1.78%) Enterprise Data Warehouse
8 4 (1.78%) Neo4j
9 3 (1.33%) Data Lake
9 3 (1.33%) Data Mining
10 2 (0.89%) Impala
10 2 (0.89%) Mahout
10 2 (0.89%) Qlik Sense
Development Applications
1 8 (3.56%) Axure RP
2 5 (2.22%) Dreamweaver
2 5 (2.22%) Jenkins
3 3 (1.33%) Appium
3 3 (1.33%) Git (software)
3 3 (1.33%) git-flow
3 3 (1.33%) Gradle
3 3 (1.33%) Hamcrest
3 3 (1.33%) jMock
3 3 (1.33%) JUnit
3 3 (1.33%) Mockito
3 3 (1.33%) Robolectric
3 3 (1.33%) Robotium
4 2 (0.89%) Maven
General
1 51 (22.67%) Marketing
2 35 (15.56%) Finance
2 35 (15.56%) Retail
3 17 (7.56%) Banking
4 9 (4.00%) Advertising
5 8 (3.56%) Games
6 7 (3.11%) Legal
6 7 (3.11%) Telecoms
7 6 (2.67%) Publishing
8 4 (1.78%) Electronics
8 4 (1.78%) Investment Banking
8 4 (1.78%) Manufacturing
9 3 (1.33%) Financial Institution
10 2 (0.89%) Brand Awareness
10 2 (0.89%) Retail Banking
11 1 (0.44%) Local Government
Job Titles
1 49 (21.78%) User Researcher
2 38 (16.89%) Analyst
3 32 (14.22%) Architect
4 29 (12.89%) Designer
5 22 (9.78%) Technical Architect
6 20 (8.89%) Data Analyst
7 18 (8.00%) User Experience Researcher
7 18 (8.00%) UX Designer
8 16 (7.11%) Insight Analyst
9 15 (6.67%) Product Manager
10 14 (6.22%) Digital User Researcher
11 12 (5.33%) Project Manager
11 12 (5.33%) Solutions Architect
12 11 (4.89%) Customer Analyst
12 11 (4.89%) Digital Product Manager
13 10 (4.44%) Customer Insight Analyst
13 10 (4.44%) Developer
13 10 (4.44%) Digital Designer
14 8 (3.56%) UI Designer
14 8 (3.56%) Web Designer
Libraries, Frameworks & Software Standards
1 26 (11.56%) HTML
2 22 (9.78%) CSS
3 8 (3.56%) HTML5
4 6 (2.67%) jQuery
4 6 (2.67%) JSON
5 3 (1.33%) Flash
5 3 (1.33%) REST
5 3 (1.33%) RESTful
5 3 (1.33%) Web Services
6 2 (0.89%) AngularJS
6 2 (0.89%) D3.js
6 2 (0.89%) Kafka
6 2 (0.89%) Material Design
6 2 (0.89%) MLlib
7 1 (0.44%) .NET
7 1 (0.44%) CSS3
7 1 (0.44%) LESS
7 1 (0.44%) Pandas
7 1 (0.44%) Sass
7 1 (0.44%) Spark Streaming
Miscellaneous
1 78 (34.67%) User Experience
2 54 (24.00%) Analytical Skills
3 36 (16.00%) Psychology
4 14 (6.22%) Visualisation
5 11 (4.89%) Statistics
6 8 (3.56%) Mobile App
7 7 (3.11%) Tandem
8 5 (2.22%) Algorithms
9 4 (1.78%) Data Integration
9 4 (1.78%) Enterprise Software
9 4 (1.78%) Mathematics
9 4 (1.78%) Social Media
10 3 (1.33%) CESG
10 3 (1.33%) Computer Science
10 3 (1.33%) Economics
10 3 (1.33%) Fintech
10 3 (1.33%) FMCG
11 2 (0.89%) Online Banking
11 2 (0.89%) Virtual Team
12 1 (0.44%) Taxonomies
Operating Systems
1 5 (2.22%) Linux
1 5 (2.22%) Unix
2 3 (1.33%) Android
3 1 (0.44%) Red Hat Enterprise Linux
Processes & Methodologies
1 115 (51.11%) Agile Software Development
2 59 (26.22%) Analytics
3 43 (19.11%) Usability Testing
4 37 (16.44%) Market Research
5 36 (16.00%) Service Design
6 29 (12.89%) Guerrilla Research
7 26 (11.56%) Product Management
8 25 (11.11%) Business Intelligence
9 23 (10.22%) CRM
10 20 (8.89%) Data Analysis
11 19 (8.44%) Digital Marketing
12 18 (8.00%) Ethnography
12 18 (8.00%) Prototyping
13 17 (7.56%) Data Analytics
14 16 (7.11%) E-Commerce
14 16 (7.11%) Human Factors
14 16 (7.11%) Scrum
15 15 (6.67%) Project Management
16 12 (5.33%) Software Engineering
16 12 (5.33%) Wireframes
Programming Languages
1 44 (19.56%) SQL
2 23 (10.22%) Python
3 13 (5.78%) Java
4 10 (4.44%) R
5 7 (3.11%) Scala
5 7 (3.11%) VBA
6 6 (2.67%) JavaScript
7 3 (1.33%) C
7 3 (1.33%) Ruby
8 1 (0.44%) C++
8 1 (0.44%) SAS Macro
Qualifications
1 57 (25.33%) Degree
2 17 (7.56%) Security Cleared
3 13 (5.78%) BPSS Clearance
4 7 (3.11%) SC Cleared
5 3 (1.33%) BC Cleared
5 3 (1.33%) PhD
Quality Assurance & Compliance
1 16 (7.11%) QA
2 9 (4.00%) Data Quality
2 9 (4.00%) Solvency II
3 6 (2.67%) Disclosure Scotland
4 2 (0.89%) WCAG
5 1 (0.44%) Basel II
5 1 (0.44%) PCI DSS
System Software
1 3 (1.33%) HDFS
2 1 (0.44%) Virtual Machines
Vendors
1 12 (5.33%) Tableau
2 11 (4.89%) Adobe
3 9 (4.00%) Google
4 8 (3.56%) Microsoft
5 7 (3.11%) Oracle
6 5 (2.22%) IBM
7 4 (1.78%) SAP
8 3 (1.33%) Facebook
8 3 (1.33%) Optimizely
9 2 (0.89%) DoubleClick
9 2 (0.89%) Hortonworks
9 2 (0.89%) HP
9 2 (0.89%) Teradata
10 1 (0.44%) hybris
10 1 (0.44%) Progress
10 1 (0.44%) Red Hat
10 1 (0.44%) Salesforce.com
10 1 (0.44%) Sun
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Churchill Frank International
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People Source Consulting
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