The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Insight
England / London
Rank 353 369 371
Rank change year-on-year
+16 +2
Contract jobs citing Customer Insight 51 53 39
As % of all contract IT jobs located in London 0.26% 0.25% 0.19%
As % of the Processes & Methodologies category 0.31% 0.29% 0.23%
Number of daily rates quoted 30 28 23
Median daily rate £463 £385 £450
Median daily rate % change year-on-year
+20.12% -14.44%
90% offered a daily rate of more than £325 £225 £360
10% offered a daily rate of more than £653 £450 £550
UK excluding London median daily rate £425 £450 £400
% change year-on-year
-5.55% +12.50%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £28.19
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16506 17981 17240
As % of all contract IT jobs located in London 84.85% 85.00% 82.23%
Number of daily rates quoted 11946 12878 12269
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £340 £325 £308
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 157 209 202
Median hourly rate £33.00 £22.50 £21.00
Median hourly rate % change year-on-year
+46.66% +7.14%
90% offered a hourly rate of more than £14.01 £12.50 £11.00
10% offered a hourly rate of more than £70.00 £53.00 £55.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Customer Insight
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the London region.

Customer Insight Daily Rate Trend in London

Customer Insight
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the London region over the 3 months to 28 February 2017.

Customer Insight Daily Rate Histogram in London

Customer Insight
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the London region.

Customer Insight Hourly Rate Trend in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the London region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 4 £363 -9.37% 3
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 28 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Insight.

1 49 (39.52%) Agile Software Development
2 36 (29.03%) User Experience
3 35 (28.23%) Analytics
4 29 (23.39%) Retail
5 26 (20.97%) Marketing
6 25 (20.16%) Data Analysis
6 25 (20.16%) Analytical Skills
7 22 (17.74%) SQL
8 21 (16.94%) Usability Testing
9 20 (16.13%) Service Design
10 19 (15.32%) Visualisation
11 18 (14.52%) Guerrilla Research
12 17 (13.71%) Scrum
13 16 (12.90%) CRM
14 15 (12.10%) Market Research
15 14 (11.29%) Digital Marketing
16 13 (10.48%) Degree
17 12 (9.68%) E-Commerce
17 12 (9.68%) Data Visualisation
17 12 (9.68%) Tableau
18 11 (8.87%) Python
18 11 (8.87%) HTML
18 11 (8.87%) Project Management
18 11 (8.87%) Ethnography
19 10 (8.06%) Prototyping
19 10 (8.06%) CSS
19 10 (8.06%) Human Factors
19 10 (8.06%) R
20 9 (7.26%) User Stories
20 9 (7.26%) Psychology

Customer Insight
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.65%) SAS
2 6 (4.84%) Apache Spark
3 1 (0.81%) Apache
3 1 (0.81%) CMS
3 1 (0.81%) Elasticsearch
3 1 (0.81%) Tomcat
Applications
1 3 (2.42%) MS PowerPoint
1 3 (2.42%) OmniGraffle
2 2 (1.61%) Photoshop
3 1 (0.81%) Adobe Premiere
3 1 (0.81%) MS Excel
Business Applications
1 4 (3.23%) Eloqua
1 4 (3.23%) FastStats
2 3 (2.42%) Dynamics CRM
3 2 (1.61%) SAP Oil and Gas
4 1 (0.81%) Unica
Cloud Services
1 5 (4.03%) Amazon AWS
1 5 (4.03%) Amazon EC2
1 5 (4.03%) Amazon S3
2 4 (3.23%) Amazon EMR
3 2 (1.61%) Adobe Analytics
3 2 (1.61%) Office 365
4 1 (0.81%) GitHub
4 1 (0.81%) Google Analytics
Communications & Networking
1 3 (2.42%) SMS
2 1 (0.81%) DNS
2 1 (0.81%) Firewall
2 1 (0.81%) HTTP
2 1 (0.81%) SAN
Database & Business Intelligence
1 8 (6.45%) Big Data
1 8 (6.45%) Data Mining
2 7 (5.65%) Apache Hive
2 7 (5.65%) Data Warehouse
2 7 (5.65%) Hadoop
3 6 (4.84%) NoSQL
4 5 (4.03%) HBase
4 5 (4.03%) MySQL
4 5 (4.03%) Neo4j
4 5 (4.03%) RDBMS
4 5 (4.03%) Relational Database
5 4 (3.23%) Apache Cassandra
5 4 (3.23%) Mixpanel
6 3 (2.42%) SAS Enterprise Guide
7 2 (1.61%) Base SAS
7 2 (1.61%) PowerPivot
8 1 (0.81%) Data Lake
8 1 (0.81%) Impala
8 1 (0.81%) Mahout
8 1 (0.81%) Presto
Development Applications
1 9 (7.26%) Git (software)
2 6 (4.84%) Axure RP
3 5 (4.03%) Bitbucket
3 5 (4.03%) Jenkins
3 5 (4.03%) JIRA
4 4 (3.23%) CircleCI
4 4 (3.23%) CocoaPods
4 4 (3.23%) git-flow
4 4 (3.23%) Travis CI
5 2 (1.61%) Dreamweaver
6 1 (0.81%) Jasmine
6 1 (0.81%) Maven
General
1 29 (23.39%) Retail
2 26 (20.97%) Marketing
3 8 (6.45%) Finance
4 6 (4.84%) Banking
5 4 (3.23%) Legal
5 4 (3.23%) Telecoms
6 2 (1.61%) Advertising
6 2 (1.61%) Electronics
6 2 (1.61%) Investment Banking
6 2 (1.61%) Local Government
6 2 (1.61%) Manufacturing
6 2 (1.61%) Retail Banking
7 1 (0.81%) Multimedia
7 1 (0.81%) Pharmaceutical
Job Titles
1 30 (24.19%) Analyst
2 21 (16.94%) User Researcher
3 15 (12.10%) Insight Analyst
4 14 (11.29%) Data Analyst
4 14 (11.29%) Designer
5 11 (8.87%) UX Designer
6 10 (8.06%) Developer
7 9 (7.26%) Customer Analyst
7 9 (7.26%) Customer Insight Analyst
8 8 (6.45%) User Experience Researcher
9 6 (4.84%) Angular Developer
9 6 (4.84%) Business Analyst
9 6 (4.84%) Excel Analyst
9 6 (4.84%) UI Developer
10 5 (4.03%) Analytics Manager
10 5 (4.03%) Big Data Engineer
10 5 (4.03%) Data Engineer
10 5 (4.03%) Data Insight Analyst
10 5 (4.03%) Digital Analytics Manager
10 5 (4.03%) Insight Data Analyst
Libraries, Frameworks & Software Standards
1 11 (8.87%) HTML
2 10 (8.06%) CSS
3 7 (5.65%) JSON
4 6 (4.84%) AngularJS
4 6 (4.84%) D3.js
4 6 (4.84%) Material Design
5 5 (4.03%) jQuery
5 5 (4.03%) Kafka
6 4 (3.23%) REST
7 3 (2.42%) Sass
8 2 (1.61%) HTML5
8 2 (1.61%) LESS
8 2 (1.61%) MDX
8 2 (1.61%) Web Services
9 1 (0.81%) .NET
9 1 (0.81%) J2EE
9 1 (0.81%) KnockoutJS
9 1 (0.81%) MLlib
9 1 (0.81%) Node.js
Miscellaneous
1 36 (29.03%) User Experience
2 25 (20.16%) Analytical Skills
3 9 (7.26%) Social Media
4 6 (4.84%) FMCG
5 5 (4.03%) Algorithms
6 2 (1.61%) Fintech
6 2 (1.61%) Mobile App
6 2 (1.61%) Tandem
7 1 (0.81%) Computer Science
7 1 (0.81%) Data Centre
7 1 (0.81%) Enterprise Software
7 1 (0.81%) Graphic Design
7 1 (0.81%) Mainframe
7 1 (0.81%) Management Information System
Operating Systems
1 4 (3.23%) Apple iOS
2 2 (1.61%) Linux
2 2 (1.61%) Unix
3 1 (0.81%) Windows
Processes & Methodologies
1 49 (39.52%) Agile Software Development
2 35 (28.23%) Analytics
3 25 (20.16%) Data Analysis
4 21 (16.94%) Usability Testing
5 20 (16.13%) Service Design
6 19 (15.32%) Visualisation
7 18 (14.52%) Guerrilla Research
8 17 (13.71%) Scrum
9 16 (12.90%) CRM
10 15 (12.10%) Market Research
11 14 (11.29%) Digital Marketing
12 12 (9.68%) Data Visualisation
12 12 (9.68%) E-Commerce
13 11 (8.87%) Ethnography
13 11 (8.87%) Project Management
14 10 (8.06%) Human Factors
14 10 (8.06%) Prototyping
15 9 (7.26%) Psychology
15 9 (7.26%) Rapid Prototyping
15 9 (7.26%) User Stories
Programming Languages
1 22 (17.74%) SQL
2 11 (8.87%) Python
3 10 (8.06%) R
4 6 (4.84%) JavaScript
4 6 (4.84%) Scala
5 4 (3.23%) Apple Swift
5 4 (3.23%) Objective-C
6 3 (2.42%) VBA
7 2 (1.61%) Java
8 1 (0.81%) C
8 1 (0.81%) ES6
Qualifications
1 13 (10.48%) Degree
2 4 (3.23%) Security Cleared
3 3 (2.42%) SC Cleared
4 1 (0.81%) BPSS Clearance
4 1 (0.81%) DV Cleared
Quality Assurance & Compliance
1 8 (6.45%) Data Quality
2 5 (4.03%) QA
3 1 (0.81%) Disclosure Scotland
3 1 (0.81%) PMO
System Software
1 5 (4.03%) HDFS
Systems Management
1 4 (3.23%) Ansible
1 4 (3.23%) Hadoop YARN
1 4 (3.23%) HockeyApp
1 4 (3.23%) Opscode Chef
1 4 (3.23%) Puppet
1 4 (3.23%) Terraform
Vendors
1 12 (9.68%) Tableau
2 7 (5.65%) Google
3 5 (4.03%) DoubleClick
3 5 (4.03%) Oracle
4 4 (3.23%) Alterian
4 4 (3.23%) Apple
4 4 (3.23%) Coremetrics
4 4 (3.23%) Salesforce.com
5 2 (1.61%) Adobe
5 2 (1.61%) IBM
5 2 (1.61%) SAP
6 1 (0.81%) Avid
6 1 (0.81%) Hortonworks
6 1 (0.81%) Microsoft