The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 379 388 367
Rank change year-on-year
+9 -21
Contract jobs citing Customer Insight 46 42 54
As % of all contract IT jobs located in London 0.19% 0.17% 0.21%
As % of the Processes & Methodologies category 0.24% 0.22% 0.27%
Number of daily rates quoted 36 33 29
Average daily rate
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£400 £375 £425
Average daily rate % change year-on-year
+6.66% -11.76%
90% offered a daily rate of more than £314 £235 £343
10% offered a daily rate of more than £513 £468 £514
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 - -
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19023 19513 19700
As % of all contract IT jobs located in London 77.68% 77.53% 75.27%
Number of daily rates quoted 13447 13664 13286
Average daily rate £450 £450 £430
Average daily rate % change year-on-year
- +4.65%
90% offered a daily rate of more than £300 £300 £295
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 237 232 377
Average hourly rate £21.75 £20.93 £32.50
Average hourly rate % change year-on-year
+3.94% -35.61%
90% offered a hourly rate of more than £13.50 £13.00 £15.69
10% offered a hourly rate of more than £53.50 £50.00 £50.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Customer Insight
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the London region.

Customer Insight Daily Rate Trend in London

Customer Insight
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the London region over the 3 months to 22 September 2014.

Customer Insight Daily Rate Histogram in London

Customer Insight
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the London region.

Customer Insight Hourly Rate Trend in London

Customer Insight
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the London region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 7 £400 +14.28% 10
Bromley - 5 £350 -
Croydon - - - -
Twickenham - - - -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 22 September 2014, IT contractor jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 34 (32.38%) Analytics
2 33 (31.43%) Analytical Skills
2 33 (31.43%) Agile Software Development
3 32 (30.48%) SAS
3 32 (30.48%) User Experience
4 30 (28.57%) Marketing
5 27 (25.71%) Retail
6 24 (22.86%) SQL
7 23 (21.90%) Data Analysis
8 20 (19.05%) Degree
9 15 (14.29%) Usability Testing
10 13 (12.38%) Mercator
11 12 (11.43%) HTML
11 12 (11.43%) Mobile App
12 11 (10.48%) Base SAS
12 11 (10.48%) CSS
12 11 (10.48%) Project Management
13 10 (9.52%) CRM
13 10 (9.52%) Banking
13 10 (9.52%) Programme Management
13 10 (9.52%) Market Research
13 10 (9.52%) Big Data
14 9 (8.57%) Continuous Improvement
14 9 (8.57%) Customer Analysis
14 9 (8.57%) Visualisation
14 9 (8.57%) Information Management
14 9 (8.57%) Data Mining
14 9 (8.57%) Finance
15 8 (7.62%) Data Warehouse
15 8 (7.62%) Rapid Prototyping

Customer Insight
Top Related IT Skills in London by Category

For the 6 months to 22 September 2014, IT contractor jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 32 (30.48%) SAS
2 2 (1.90%) CMS
2 2 (1.90%) Umbraco
Applications
1 6 (5.71%) SPSS
2 4 (3.81%) MS Excel
3 2 (1.90%) MS Visio
3 2 (1.90%) Photoshop
3 2 (1.90%) MS Office
3 2 (1.90%) Adobe Illustrator
3 2 (1.90%) MS PowerPoint
3 2 (1.90%) OmniGraffle
Business Applications
1 2 (1.90%) WebTrends
1 2 (1.90%) SAP Oil and Gas
1 2 (1.90%) Google Analytics
1 2 (1.90%) SiteCatalyst
2 1 (0.95%) Summit
Communications & Networking
1 1 (0.95%) Broadband
Database & Business Intelligence
1 11 (10.48%) Base SAS
2 10 (9.52%) Big Data
3 9 (8.57%) Data Mining
4 8 (7.62%) Data Warehouse
5 6 (5.71%) SQL Server Reporting Services
6 4 (3.81%) SQL Server 2012
6 4 (3.81%) Hadoop
6 4 (3.81%) SQL Server
7 3 (2.86%) SAS Enterprise Miner
8 2 (1.90%) Relational Database
8 2 (1.90%) SQL Server Integration Services
8 2 (1.90%) QlikView
9 1 (0.95%) SQL Server Analysis Services
9 1 (0.95%) SQL Server 2005
9 1 (0.95%) DTS
9 1 (0.95%) EDRMS
9 1 (0.95%) Apache Hive
9 1 (0.95%) MongoDB
9 1 (0.95%) Oracle Exadata
Development Applications
1 3 (2.86%) Axure RP
2 1 (0.95%) Toad
2 1 (0.95%) Git (software)
General
1 30 (28.57%) Marketing
2 27 (25.71%) Retail
3 10 (9.52%) Banking
4 9 (8.57%) Finance
5 7 (6.67%) Back Office
6 6 (5.71%) Retail Banking
7 4 (3.81%) Games
8 3 (2.86%) Telecoms
8 3 (2.86%) Publishing
9 2 (1.90%) Legal
9 2 (1.90%) Manufacturing
9 2 (1.90%) Electronics
9 2 (1.90%) Multimedia
10 1 (0.95%) Local Government
10 1 (0.95%) Law
Job Titles
1 28 (26.67%) Analyst
2 14 (13.33%) Insight Analyst
3 12 (11.43%) Designer
4 11 (10.48%) User Experience Designer
5 9 (8.57%) Developer
5 9 (8.57%) Data Manager
5 9 (8.57%) SAS Analyst
6 7 (6.67%) Consultant
6 7 (6.67%) Business Analyst
6 7 (6.67%) User Experience Researcher
7 6 (5.71%) SAS Insight Analyst
7 6 (5.71%) Interaction Designer
7 6 (5.71%) User Experience Consultant
7 6 (5.71%) UI Designer
7 6 (5.71%) Senior Analyst
7 6 (5.71%) Data Analyst
8 5 (4.76%) Senior Manager
8 5 (4.76%) Project Manager
8 5 (4.76%) Product Manager
8 5 (4.76%) Senior Insight Analyst
Libraries, Frameworks & Software Standards
1 12 (11.43%) HTML
2 11 (10.48%) CSS
3 2 (1.90%) Web Services
3 2 (1.90%) jQuery
4 1 (0.95%) HTML5
4 1 (0.95%) REST
4 1 (0.95%) Ruby on Rails
Miscellaneous
1 33 (31.43%) Analytical Skills
2 32 (30.48%) User Experience
3 12 (11.43%) Mobile App
4 9 (8.57%) Visualisation
5 8 (7.62%) Human Factors
6 7 (6.67%) Psychology
7 5 (4.76%) Open Source
8 4 (3.81%) Management Information System
9 3 (2.86%) W3C
9 3 (2.86%) DTV
9 3 (2.86%) iPad
10 2 (1.90%) Statistics
10 2 (1.90%) FMCG
10 2 (1.90%) iPhone
11 1 (0.95%) Mathematics
11 1 (0.95%) Physics
11 1 (0.95%) Mobile Games
11 1 (0.95%) Tandem
11 1 (0.95%) Economics
11 1 (0.95%) Digital Media
Operating Systems
1 5 (4.76%) UNIX
1 5 (4.76%) Linux
2 1 (0.95%) Apple iOS
Processes & Methodologies
1 34 (32.38%) Analytics
2 33 (31.43%) Agile Software Development
3 23 (21.90%) Data Analysis
4 15 (14.29%) Usability Testing
5 11 (10.48%) Project Management
6 10 (9.52%) CRM
6 10 (9.52%) Programme Management
6 10 (9.52%) Market Research
7 9 (8.57%) Continuous Improvement
7 9 (8.57%) Customer Analysis
7 9 (8.57%) Information Management
8 8 (7.62%) Rapid Prototyping
9 7 (6.67%) Campaign Analysis
9 7 (6.67%) Propensity Modelling
9 7 (6.67%) Risk Analysis
9 7 (6.67%) Stakeholder Management
10 6 (5.71%) Requirements Analysis
10 6 (5.71%) Marketing Analytics
10 6 (5.71%) Statistical Modelling
10 6 (5.71%) Information Architecture
Programming Languages
1 24 (22.86%) SQL
2 6 (5.71%) SAS Macro
3 5 (4.76%) Shell Script
4 3 (2.86%) Python
4 3 (2.86%) JavaScript
5 2 (1.90%) Java
5 2 (1.90%) R
6 1 (0.95%) Objective-C
6 1 (0.95%) Ruby
6 1 (0.95%) PL/SQL
6 1 (0.95%) T-SQL
Qualifications
1 20 (19.05%) Degree
2 5 (4.76%) SC Cleared
2 5 (4.76%) Security Cleared
3 3 (2.86%) CTC Cleared
4 1 (0.95%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (2.86%) PCI DSS
2 2 (1.90%) QA
3 1 (0.95%) Data Quality
3 1 (0.95%) ISO 9001
3 1 (0.95%) ISO 14001
System Software
1 3 (2.86%) Cronacle
Vendors
1 13 (12.38%) Mercator
2 6 (5.71%) Tableau
3 5 (4.76%) Microsoft
4 3 (2.86%) Teradata
5 2 (1.90%) Oracle
5 2 (1.90%) SAP
5 2 (1.90%) Omniture
5 2 (1.90%) Google
5 2 (1.90%) Lyris
6 1 (0.95%) LexisNexis
6 1 (0.95%) ExactTarget
6 1 (0.95%) Progress
6 1 (0.95%) Business Objects
6 1 (0.95%) Alterian
6 1 (0.95%) MicroStrategy
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