The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 535 494 467
Rank change year-on-year
-41 -27
Permanent jobs citing Customer Insight 102 138 182
As % of all permanent IT jobs located in London 0.22% 0.31% 0.36%
As % of the Processes & Methodologies category 0.27% 0.37% 0.44%
Number of salaries quoted 89 96 159
Average salary £50,000 £50,750 £45,000
Average salary % change year-on-year
-1.47% +12.77%
90% offered a salary of more than £35,000 £29,000 £31,500
10% offered a salary of more than £70,000 £80,000 £60,000
UK excluding London average salary £37,500 £42,500 £33,500
% change year-on-year
-11.76% +26.86%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38406 37329 41067
As % of all permanent IT jobs located in London 83.71% 83.61% 81.48%
Number of salaries quoted 31575 30968 35289
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,700 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Insight
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the London region.

Customer Insight Salary Trend in London

Customer Insight
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Insight across the London region over the 3 months to 22 September 2014.

Customer Insight Salary Histogram in London

Customer Insight
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the London region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 32 £50,000 -9.09% 10
Bromley -6 5 £38,500 +16.66%
Croydon -7 3 £46,500 -13.88%
Twickenham - 1 £70,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 22 September 2014, IT jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 145 (56.42%) Marketing
2 137 (53.31%) Analytics
3 99 (38.52%) Analytical Skills
4 91 (35.41%) SQL
5 84 (32.68%) SAS
6 69 (26.85%) Degree
7 64 (24.90%) Retail
8 58 (22.57%) Mathematics
9 53 (20.62%) Business Intelligence
10 49 (19.07%) Statistics
10 49 (19.07%) Agile Software Development
11 47 (18.29%) Finance
12 46 (17.90%) Project Management
13 43 (16.73%) CRM
14 42 (16.34%) Data Warehouse
15 41 (15.95%) Statistical Modelling
16 38 (14.79%) E-Commerce
16 38 (14.79%) SPSS
17 36 (14.01%) Data Analysis
18 33 (12.84%) Economics
19 32 (12.45%) SQL Server
20 30 (11.67%) Customer Segmentation
21 29 (11.28%) Tableau
22 27 (10.51%) MS Excel
23 26 (10.12%) Business Development
24 25 (9.73%) Business Analysis
24 25 (9.73%) Stakeholder Management
24 25 (9.73%) Customer Analytics
24 25 (9.73%) User Experience
25 24 (9.34%) Mentoring

Customer Insight
Top Related IT Skills in London by Category

For the 6 months to 22 September 2014, IT jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 84 (32.68%) SAS
2 11 (4.28%) CMS
2 11 (4.28%) WordPress
3 5 (1.95%) IIS
4 4 (1.56%) SharePoint
5 1 (0.39%) Commerce Server
Applications
1 38 (14.79%) SPSS
2 27 (10.51%) MS Excel
3 17 (6.61%) MS Visio
4 4 (1.56%) MS Project
5 3 (1.17%) MS Office
5 3 (1.17%) FastStats
6 2 (0.78%) S-PLUS
6 2 (0.78%) MS PowerPoint
7 1 (0.39%) Stata
7 1 (0.39%) PowerPivot
Business Applications
1 5 (1.95%) SiteCatalyst
2 4 (1.56%) Google Analytics
2 4 (1.56%) Dynamics CRM
3 2 (0.78%) SAP Oil and Gas
Cloud Services
1 10 (3.89%) Cloud Computing
2 5 (1.95%) SaaS
3 4 (1.56%) Amazon AWS
4 3 (1.17%) Responsys
Communications & Networking
1 9 (3.50%) TCP/IP
2 3 (1.17%) Internet
3 2 (0.78%) SAN
3 2 (0.78%) HTTP
3 2 (0.78%) LAN
3 2 (0.78%) WAN
3 2 (0.78%) Firewall
3 2 (0.78%) Intrusion Detection
4 1 (0.39%) VLAN
4 1 (0.39%) iSCSI
Database & Business Intelligence
1 42 (16.34%) Data Warehouse
2 32 (12.45%) SQL Server
3 21 (8.17%) SQL Server Analysis Services
4 20 (7.78%) Spotfire
4 20 (7.78%) QlikView
5 19 (7.39%) SQL Server Reporting Services
5 19 (7.39%) SQL Server Integration Services
5 19 (7.39%) Amazon Redshift
6 18 (7.00%) Data Mining
7 15 (5.84%) Oracle BI EE
8 13 (5.06%) Base SAS
9 12 (4.67%) SAS Enterprise Miner
10 11 (4.28%) Big Data
11 10 (3.89%) PostgreSQL
12 9 (3.50%) Oracle Database 11g
12 9 (3.50%) Oracle Database
13 7 (2.72%) MS Access
14 6 (2.33%) NoSQL
14 6 (2.33%) Crystal Reports
15 5 (1.95%) SQL Server 2012
Development Applications
1 13 (5.06%) JIRA
2 5 (1.95%) Talend Open Studio
3 4 (1.56%) Git (software)
3 4 (1.56%) TeamCity
3 4 (1.56%) Subversion
4 1 (0.39%) WATIR
4 1 (0.39%) Cucumber
4 1 (0.39%) WebDriver
General
1 145 (56.42%) Marketing
2 64 (24.90%) Retail
3 47 (18.29%) Finance
4 23 (8.95%) Pharmaceutical
5 21 (8.17%) Publishing
6 14 (5.45%) Games
7 6 (2.33%) Advertising
8 5 (1.95%) Automotive
8 5 (1.95%) Legal
9 4 (1.56%) Telecoms
10 3 (1.17%) Banking
10 3 (1.17%) Law
11 2 (0.78%) Manufacturing
11 2 (0.78%) Electronics
12 1 (0.39%) Retail Banking
Job Titles
1 101 (39.30%) Analyst
2 39 (15.18%) Insight Analyst
3 38 (14.79%) Business Analyst
4 32 (12.45%) Data Analyst
5 29 (11.28%) Consultant
6 28 (10.89%) Senior Analyst
7 20 (7.78%) SAS Insight Analyst
7 20 (7.78%) SAS Analyst
8 19 (7.39%) Senior Insight Analyst
9 18 (7.00%) Business Intelligence Analyst
10 17 (6.61%) Architect
10 17 (6.61%) Solutions Architect
10 17 (6.61%) Business Intelligence Architect
11 15 (5.84%) Senior SAS Analyst
12 14 (5.45%) Customer Analyst
13 12 (4.67%) Business Consultant
14 11 (4.28%) Production Manager
15 9 (3.50%) Marketing Analyst
15 9 (3.50%) Service Manager
15 9 (3.50%) Data Manager
Libraries, Frameworks & Software Standards
1 19 (7.39%) HTML
2 18 (7.00%) MDX
3 11 (4.28%) CSS
4 8 (3.11%) .NET
5 6 (2.33%) Web Services
6 3 (1.17%) REST
7 2 (0.78%) jQuery
7 2 (0.78%) RabbitMQ
7 2 (0.78%) Kafka
7 2 (0.78%) ADO
7 2 (0.78%) COM
7 2 (0.78%) XML
7 2 (0.78%) LAMP
7 2 (0.78%) JSON
7 2 (0.78%) DAO
8 1 (0.39%) SOAP
Miscellaneous
1 99 (38.52%) Analytical Skills
2 58 (22.57%) Mathematics
3 49 (19.07%) Statistics
4 33 (12.84%) Economics
5 25 (9.73%) User Experience
6 14 (5.45%) Visualisation
7 12 (4.67%) FMCG
8 11 (4.28%) Computer Science
8 11 (4.28%) Social Media
9 8 (3.11%) Open Source
9 8 (3.11%) Management Information System
9 8 (3.11%) Physics
10 7 (2.72%) Data Integration
11 4 (1.56%) Social Gaming
11 4 (1.56%) Credit Risk
11 4 (1.56%) Psychology
11 4 (1.56%) Life Science
11 4 (1.56%) Informatics
11 4 (1.56%) IPTV
11 4 (1.56%) Mobile Games
Operating Systems
1 10 (3.89%) Windows
2 9 (3.50%) Linux
3 8 (3.11%) Red Hat Enterprise Linux
3 8 (3.11%) UNIX
3 8 (3.11%) Ubuntu
4 2 (0.78%) Windows 7
5 1 (0.39%) Windows Server 2003
5 1 (0.39%) Windows Server 2008
Processes & Methodologies
1 137 (53.31%) Analytics
2 53 (20.62%) Business Intelligence
3 49 (19.07%) Agile Software Development
4 46 (17.90%) Project Management
5 43 (16.73%) CRM
6 41 (15.95%) Statistical Modelling
7 38 (14.79%) E-Commerce
8 36 (14.01%) Data Analysis
9 30 (11.67%) Customer Segmentation
10 26 (10.12%) Business Development
11 25 (9.73%) Business Analysis
11 25 (9.73%) Stakeholder Management
11 25 (9.73%) Customer Analytics
12 24 (9.34%) Mentoring
13 22 (8.56%) ETL
13 22 (8.56%) Customer Intelligence
14 21 (8.17%) Operations Research
15 20 (7.78%) User Acceptance Testing
16 19 (7.39%) Migration
16 19 (7.39%) CHAID
Programming Languages
1 91 (35.41%) SQL
2 18 (7.00%) Python
3 17 (6.61%) R
4 15 (5.84%) T-SQL
5 9 (3.50%) Ruby
6 8 (3.11%) Bash Shell
6 8 (3.11%) Perl
7 7 (2.72%) C
8 6 (2.33%) C#
8 6 (2.33%) VB
8 6 (2.33%) VBA
9 5 (1.95%) PL/SQL
10 4 (1.56%) Java
10 4 (1.56%) JavaScript
10 4 (1.56%) MATLAB
10 4 (1.56%) VB6
11 3 (1.17%) PHP
11 3 (1.17%) PowerShell
12 1 (0.39%) Lingo
12 1 (0.39%) VBScript
Qualifications
1 69 (26.85%) Degree
2 10 (3.89%) PhD
3 8 (3.11%) SC Cleared
3 8 (3.11%) Security Cleared
4 3 (1.17%) PMP
4 3 (1.17%) PMI Certification
4 3 (1.17%) PRINCE2 Practitioner
5 1 (0.39%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (5.06%) SLA
2 7 (2.72%) QA
2 7 (2.72%) PCI DSS
3 3 (1.17%) ISO 9001
3 3 (1.17%) Data Quality
System Software
1 3 (1.17%) Active Directory
2 2 (0.78%) VMware Infrastructure
3 1 (0.39%) Hyper-V
3 1 (0.39%) XenServer
Systems Management
1 8 (3.11%) Salt
1 8 (3.11%) Puppet
1 8 (3.11%) Opscode Chef
2 6 (2.33%) Ansible
3 2 (0.78%) Nagios
4 1 (0.39%) Nessus
4 1 (0.39%) WSUS
4 1 (0.39%) Norton AntiVirus
Vendors
1 29 (11.28%) Tableau
2 23 (8.95%) Business Objects
3 17 (6.61%) Oracle
4 15 (5.84%) Adobe
5 14 (5.45%) Microsoft
6 11 (4.28%) Demandware
7 8 (3.11%) SaltStack
7 8 (3.11%) Birst
8 7 (2.72%) Salesforce.com
9 5 (1.95%) Cognos
9 5 (1.95%) Talend
10 4 (1.56%) Neolane
10 4 (1.56%) ExactTarget
10 4 (1.56%) Google
11 3 (1.17%) Alterian
11 3 (1.17%) Epicor
12 2 (0.78%) Logi Analytics
12 2 (0.78%) Splunk
12 2 (0.78%) Informatica
12 2 (0.78%) SAP
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