The first table below looks at the demand for Customer Insight skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Insight
Rank 410 512 484
Rank change year-on-year
+102 -28
Permanent jobs citing Customer Insight 177 125 166
As % of all permanent IT jobs located in London 0.405% 0.233% 0.286%
As % of the Processes & Methodologies category 0.509% 0.302% 0.376%
Number of salaries quoted 127 109 155
Average salary £50,000 £45,000 £47,500
Average salary % change year-on-year
+11.11% -5.26%
90% offered a salary of more than £37,500 £36,000 £35,600
10% offered a salary of more than £88,500 £62,500 £79,000
UK excluding London average salary £45,000 £44,000 £37,000
% change year-on-year
+2.27% +18.91%
All Processes & Methodologies
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34789 41364 44167
As % of all permanent IT jobs located in London 79.55% 77.12% 76.15%
Number of salaries quoted 28845 35545 36921
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £36,000 £35,000 £35,000
10% offered a salary of more than £80,000 £85,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Customer Insight
England

Customer Insight
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

London Customer Insight Jobs Demand Trend

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the London region.

London Customer Insight Salary Trend

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight across the London region over the 3 months to 24 May 2013.

London Customer Insight Salary Histogram

Customer Insight
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of London +19 41 £49,000 +8.88%
Enfield - 3 £45,000 -
Bromley - 2 £77,500 -
Croydon - 2 £50,000 -
Ealing - 2 £62,500 -
South Croydon - 1 £45,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 172 (60.99%) Marketing
2 142 (50.35%) Analytics
3 116 (41.13%) SAS
4 108 (38.30%) Degree
5 96 (34.04%) SQL
6 92 (32.62%) Retail
7 62 (21.99%) Finance
8 59 (20.92%) Data Analysis
9 58 (20.57%) E-Commerce
10 56 (19.86%) SPSS
11 55 (19.50%) Mathematics
12 50 (17.73%) Statistics
13 46 (16.31%) Statistical Modelling
14 38 (13.48%) Data Mining
15 34 (12.06%) VBA
16 30 (10.64%) Project Management
17 29 (10.28%) MS Excel
18 28 (9.929%) Microsoft
18 28 (9.929%) FMCG
19 27 (9.574%) Base SAS
19 27 (9.574%) Web Analytics
20 26 (9.220%) Operations Research
20 26 (9.220%) Telecoms
21 25 (8.865%) CRM
21 25 (8.865%) Banking
22 24 (8.511%) CHAID
23 23 (8.156%) MS Office
23 23 (8.156%) Marketing Strategy
23 23 (8.156%) Marketing Analytics
24 21 (7.447%) Market Research

Customer Insight
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Development
1 13 (4.610%) CSS
2 10 (3.546%) HTML
3 6 (2.128%) .NET
3 6 (2.128%) XML
4 4 (1.418%) CSS3
4 4 (1.418%) HTML5
4 4 (1.418%) LAMP
5 3 (1.064%) Ajax
5 3 (1.064%) XHTML
5 3 (1.064%) MapReduce
6 2 (0.709%) REST
6 2 (0.709%) jQuery
6 2 (0.709%) Flash
6 2 (0.709%) COM
7 1 (0.355%) MDX
7 1 (0.355%) .NET Framework
7 1 (0.355%) Lucene
7 1 (0.355%) Web Services
7 1 (0.355%) ASP.NET
7 1 (0.355%) DOM
Application Platforms
1 116 (41.13%) SAS
2 6 (2.128%) SharePoint
3 5 (1.773%) Drupal
4 4 (1.418%) IIS
4 4 (1.418%) CMS
5 3 (1.064%) Magento
5 3 (1.064%) Lync
6 2 (0.709%) Commerce Server
7 1 (0.355%) Umbraco
Applications
1 56 (19.86%) SPSS
2 29 (10.28%) MS Excel
3 23 (8.156%) MS Office
4 18 (6.383%) OmniGraffle
4 18 (6.383%) MS Visio
5 8 (2.837%) MS Project
5 8 (2.837%) MS PowerPoint
6 6 (2.128%) Fireworks
6 6 (2.128%) Photoshop
6 6 (2.128%) Adobe Illustrator
7 4 (1.418%) Weka
8 2 (0.709%) S-PLUS
9 1 (0.355%) FastStats
Business Applications
1 14 (4.965%) Google Analytics
2 10 (3.546%) SiteCatalyst
3 9 (3.191%) WebTrends
4 2 (0.709%) Dynamics CRM
4 2 (0.709%) Dynamics AX
Communications & Networking
1 16 (5.674%) Internet
2 8 (2.837%) ATM
3 6 (2.128%) WAN
4 5 (1.773%) VoIP
4 5 (1.773%) LAN
5 4 (1.418%) Wireless
5 4 (1.418%) 3G
5 4 (1.418%) TCP/IP
6 3 (1.064%) Broadband
7 2 (0.709%) Firewall
7 2 (0.709%) SAN
7 2 (0.709%) Intranet
7 2 (0.709%) HTTP
7 2 (0.709%) Intrusion Detection
7 2 (0.709%) VLAN
8 1 (0.355%) SMS
8 1 (0.355%) Wi-Fi
Database & Business Intelligence
1 38 (13.48%) Data Mining
2 27 (9.574%) Base SAS
3 18 (6.383%) Data Warehouse
4 11 (3.901%) Big Data
5 7 (2.482%) OLAP
6 6 (2.128%) SQL Server
7 5 (1.773%) SQL Server Integration Services
7 5 (1.773%) SQL Server Reporting Services
8 4 (1.418%) SQL Server Analysis Services
8 4 (1.418%) Hadoop
8 4 (1.418%) MySQL
9 3 (1.064%) MS Access
9 3 (1.064%) SQL Server 2008
10 2 (0.709%) Neoview
10 2 (0.709%) SAS Enterprise Guide
10 2 (0.709%) GIS
10 2 (0.709%) Spotfire
10 2 (0.709%) SQL Server 2005
11 1 (0.355%) Oracle 11g
11 1 (0.355%) PostgreSQL
Development Applications
1 18 (6.383%) Axure RP
2 7 (2.482%) Subversion
3 6 (2.128%) ProC
4 3 (1.064%) Git (software)
5 2 (0.709%) NUnit
6 1 (0.355%) Selenium
6 1 (0.355%) Visual Studio
6 1 (0.355%) WatiN
General
1 172 (60.99%) Marketing
2 92 (32.62%) Retail
3 62 (21.99%) Finance
4 26 (9.220%) Telecoms
5 25 (8.865%) Banking
6 14 (4.965%) Retail Banking
7 11 (3.901%) Legal
8 9 (3.191%) Advertising
9 6 (2.128%) Pharmaceutical
9 6 (2.128%) Games
10 4 (1.418%) Local Government
11 3 (1.064%) Publishing
11 3 (1.064%) Automotive
12 2 (0.709%) Law
12 2 (0.709%) Multimedia
12 2 (0.709%) Manufacturing
13 1 (0.355%) Danish Language
13 1 (0.355%) Italian Language
13 1 (0.355%) Spanish Language
13 1 (0.355%) Investment Banking
Job Titles
1 130 (46.10%) Analyst
2 61 (21.63%) Insight Analyst
3 43 (15.25%) SAS Analyst
4 38 (13.48%) Customer Analyst
5 37 (13.12%) Customer Insight Analyst
6 34 (12.06%) Consultant
6 34 (12.06%) Senior Analyst
7 27 (9.574%) Data Analyst
8 19 (6.738%) Senior Insight Analyst
9 17 (6.028%) SAS Insight Analyst
10 16 (5.674%) Senior SAS Analyst
10 16 (5.674%) Senior Manager
11 12 (4.255%) User Experience Manager
11 12 (4.255%) Business Consultant
12 11 (3.901%) Senior Consultant
12 11 (3.901%) Business Analyst
13 10 (3.546%) Change Manager
14 9 (3.191%) Customer Insight Manager
15 8 (2.837%) Junior
15 8 (2.837%) Systems Administrator
Miscellaneous
1 55 (19.50%) Mathematics
2 50 (17.73%) Statistics
3 28 (9.929%) FMCG
4 20 (7.092%) Economics
5 12 (4.255%) Digital Media
5 12 (4.255%) Credit Risk
5 12 (4.255%) Management Information System
6 11 (3.901%) Computer Science
7 10 (3.546%) Social Media
8 9 (3.191%) STB
8 9 (3.191%) Foreign Exchange (FX)
8 9 (3.191%) Video on Demand
9 7 (2.482%) Social Network
10 5 (1.773%) Data Integration
11 4 (1.418%) SaaS
11 4 (1.418%) Blackberry
11 4 (1.418%) Physics
11 4 (1.418%) IPTV
12 3 (1.064%) Smartphone
12 3 (1.064%) EPoS
Operating Systems
1 17 (6.028%) Linux
2 15 (5.319%) Windows
3 4 (1.418%) Windows 7
3 4 (1.418%) Windows XP
3 4 (1.418%) Windows Vista
4 2 (0.709%) Red Hat Enterprise Linux
4 2 (0.709%) UNIX
Processes & Methodologies
1 142 (50.35%) Analytics
2 59 (20.92%) Data Analysis
3 58 (20.57%) E-Commerce
4 46 (16.31%) Statistical Modelling
5 30 (10.64%) Project Management
6 27 (9.574%) Web Analytics
7 26 (9.220%) Operations Research
8 25 (8.865%) CRM
9 24 (8.511%) CHAID
10 23 (8.156%) Marketing Strategy
10 23 (8.156%) Marketing Analytics
11 21 (7.447%) Market Research
11 21 (7.447%) Agile Software Development
12 20 (7.092%) Data Management
12 20 (7.092%) Data Modelling
13 19 (6.738%) Business Intelligence
13 19 (6.738%) Logistic Regression
14 18 (6.383%) Stakeholder Management
15 17 (6.028%) Requirements Analysis
15 17 (6.028%) Competitor Analysis
Programming Languages
1 96 (34.04%) SQL
2 34 (12.06%) VBA
3 13 (4.610%) R
4 9 (3.191%) JavaScript
5 7 (2.482%) SAS Macro
6 4 (1.418%) MATLAB
6 4 (1.418%) T-SQL
7 3 (1.064%) Ruby
7 3 (1.064%) Perl
7 3 (1.064%) PHP
7 3 (1.064%) Java
7 3 (1.064%) C
7 3 (1.064%) Python
8 1 (0.355%) C#
8 1 (0.355%) Ada
8 1 (0.355%) Shell Script
8 1 (0.355%) PowerShell
8 1 (0.355%) Scala
8 1 (0.355%) Clojure
Qualifications
1 108 (38.30%) Degree
2 6 (2.128%) PhD
3 4 (1.418%) MBA
4 3 (1.064%) ACCA
4 3 (1.064%) CIMA
5 2 (0.709%) PMP
5 2 (0.709%) PMI Certification
6 1 (0.355%) MCTS
6 1 (0.355%) MCSD
6 1 (0.355%) MCSE
6 1 (0.355%) Microsoft Certification
Quality Assurance & Compliance
1 4 (1.418%) PCI DSS
1 4 (1.418%) Section 508
1 4 (1.418%) ISO/IEC 27001
1 4 (1.418%) QA
2 3 (1.064%) WCAG
System Software
1 6 (2.128%) VMware Infrastructure
1 6 (2.128%) Xen
2 4 (1.418%) XenServer
2 4 (1.418%) Hyper-V
3 2 (0.709%) Active Directory
Systems Management
1 9 (3.191%) Splunk
Vendors
1 28 (9.929%) Microsoft
2 14 (4.965%) Google
3 11 (3.901%) Omniture
4 10 (3.546%) VMware
5 6 (2.128%) Facebook
5 6 (2.128%) Citrix
5 6 (2.128%) Business Objects
6 5 (1.773%) Twitter
7 4 (1.418%) Aprimo
8 3 (1.064%) Alterian
8 3 (1.064%) Oracle
9 2 (0.709%) Eloqua
9 2 (0.709%) Tableau
9 2 (0.709%) Acunetix
9 2 (0.709%) Hitwise
9 2 (0.709%) hybris
9 2 (0.709%) Unica
9 2 (0.709%) Sony
9 2 (0.709%) TIBCO
9 2 (0.709%) Adobe
London
Role: Customer Insight Analyst - SAS/SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum
Posted: 2 May 2013
London
Role: Customer Insight Analyst - SAS / SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum + Benefits: Bonus and benefits
Posted: 9 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum + plus bonus and benefits
Posted: 15 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £61000 per annum
Posted: 15 May 2013
City, London
THE COMPANY The successful candidate will join a leading marketing analytics consultancy, based in London, where they will provide valuable customer insight for a broad range of international...
Harnham
Salary: £40000 - £50000 per annum
Posted: 24 May 2013
City, London
They've yet to choose a specific analytics tool, so when it gets implemented, the successful candidate will be provided with training and the opportunity to shape best...
Intelligent People
Salary: £35000 - £45000 per annum + bonus + benefits
Posted: 23 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum
Posted: 15 May 2013
North West London
This household brand urgently require a SQL, Excel, Access Data Analysts/Commercial Analysts to join their growing team due to an increase projects. You will be involved in...
clearedgeconsulting
Salary: £25000 - £30000 per annum + Benefits + Bonus
Posted: 25 May 2013
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SAS and SQL to manipulate and interpret...
Salary: £35000 - £45000 per annum
Posted: 15 May 2013
London
You will conduct advanced statistical analysis on clients' customer data using SAS and SQL, including segmentation and profiling to optimise targeting of marketing campaigns, and statistical modelling and...
Harnham
Salary: £45000 - £50000 per annum + benefits package
Posted: 24 May 2013
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SQL to manipulate and interpret data and...
Salary: £35000 - £55000 per annum
Posted: 4 May 2013
London
My client, a leading household name company are in search for mid to senior analytics consultants to lead customer focused analytics within the company. The ideal candidate will...
MBN Recruitment Solutions
Salary: From £40,000 to £55,000 per annum + Bonus (DOE)
Posted: 24 May 2013
London
Key skills: SAS, SPSS statistical modelling, customer insight, business acumen LEADING FINANCIAL SERVICES COMPANY is looking for a Senior SAS Insight Analyst to join their London and South...
Parallel Consulting
Salary: £30000 - £45000 per annum + pension, bonus, healthcare
Posted: 24 May 2013
London
Skills Required : Proven ability in customer data analysis and marketing analysis using SAS Ability of utilizing data mining and statistical techniques - Modelling Ability in delivering actionable customer intelligence...
Advanced Resource Managers
Salary: £30000.0000 - £43000.0000 per annum + benefits & bonus
Posted: 23 May 2013
London
KEY SKILLS: SPSS, SAS Base, SAS Macro, SAS Stat, SPSS statistical modelling (CHAID, logistic regression), marketing / customer insight, campaign delivery, team leading, client facing LEADING GLOBAL BANK is...
Parallel Consulting
Salary: £45000 - £60000 per annum + bonus, pension
Posted: 21 May 2013
London
You will be the lead data analyst to generate customer insight using SAS... You must have experience of analysing data, ideally using SAS or any other analytical tool...
clearedgeconsulting
Salary: £4000 - £35000 per annum + Benefits
Posted: 25 May 2013
City of London
Senior Analyst - SAS/SPSS/RThis role will fit into a 60-strong analytics department operating across the company.The role of Senior Analyst in the team will involve...
Salary: £30000 - £55000 per annum + bonus
Posted: 14 May 2013
London
Knowledge, Expertise and Qualifications (relating to specialist knowledge and expertise required to undertake the role) Essential: Numerate Degree - preferably Maths or Statistics - or equivalent, with a strong understanding...
MBN Recruitment Solutions
Salary: £38,000 per annum
Posted: 24 May 2013
London
THE BENEFITS: The successful SAS Marketing Analytics Manager will have the opportunity to earn up to £75,000 + a competitive benefits package. KEYWORDS: SAS, Marketing Analytics Manager, Customer...
Harnham
Salary: £65000 - £80000 per annum + benefits package
Posted: 22 May 2013
London
The company is looking to further develop its analytics function and is looking for an analytics manager with a strong analytical background to join their customer and commercial...
Harnham
Salary: £70000 - £80000 per annum + benefits
Posted: 19 May 2013
London
You will be responsible for analysing data to generate customer insight using SAS... You must have experience of analysing data, using SAS or any other analytical tool, including...
clearedgeconsulting
Salary: £40000 - £50000 per annum + Benefits
Posted: 9 May 2013
London
My client is looking for an experienced Analytics Consultant with Big Data analytics experience who will conduct analysis including data preparation, data modelling and statistical analysis which will...
bridgenoble
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 23 May 2013
London
Essential skills & experience: Experience with some statistical analysis tools such as SAS, SPSS, KXEN, Revolution R etc... An understanding of Data Warehousing and Data Modelling... Analytics, Big Data,...
Bridge Noble
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 22 May 2013
City, London
YOUR SKILLS AND EXPERIENCE The successful applicant will have the following essential skills: 2.1 grade in a numerate degree (Mathematics, Statistics, Economics) Experience with SAS... Experience in...
Harnham
Salary: £45000 - £50000 per annum
Posted: 24 May 2013
London
KEY SKILLS: SAS Base, SAS Macro, SAS Stat, SPSS statistical modelling (CHAID, logistic regression), marketing / customer insight, campaign delivery, team leading, client facing LEADING UK BANK is looking...
Parallel Consulting
Salary: £50000 - £60000 per annum + bonus (to 40%), excellent pension
Posted: 23 May 2013