The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Customer Insight
Rank 544 516 446
Rank change year-on-year
-28 -70
Permanent jobs citing Customer Insight 83 143 178
As % of all permanent IT jobs located in London 0.19% 0.29% 0.40%
As % of the Processes & Methodologies category 0.22% 0.34% 0.48%
Number of salaries quoted 73 124 123
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £36,300 £35,150 £36,000
10% offered a salary of more than £79,500 £70,000 £80,000
UK excluding London average salary £39,000 £42,500 £42,500
% change year-on-year
-8.23% -
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37540 42154 37300
As % of all permanent IT jobs located in London 85.41% 84.78% 83.92%
Number of salaries quoted 31511 35069 31037
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Insight
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the London region.

Customer Insight Salary Trend in London

Customer Insight
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Insight across the London region over the 3 months to 2 July 2015.

Customer Insight Salary Histogram in London

Customer Insight
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the London region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 19 £47,000 -8.29% 8
Uxbridge - 2 £43,750 -
Paddington - 2 - -
Romford - 1 £44,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 2 July 2015, IT jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 110 (57.29%) Analytics
2 103 (53.65%) Marketing
3 85 (44.27%) SQL
4 84 (43.75%) Degree
5 72 (37.50%) Analytical Skills
6 64 (33.33%) SAS
7 46 (23.96%) CRM
7 46 (23.96%) Oracle
8 45 (23.44%) SPSS
9 43 (22.40%) Business Intelligence
10 37 (19.27%) Microsoft
10 37 (19.27%) R
11 33 (17.19%) Tableau
12 32 (16.67%) Oracle Database
13 31 (16.15%) E-Commerce
13 31 (16.15%) Finance
14 28 (14.58%) Retail
15 27 (14.06%) Digital Marketing
15 27 (14.06%) Stakeholder Management
16 26 (13.54%) Customer Segmentation
16 26 (13.54%) Customer Analytics
17 25 (13.02%) Data Warehouse
17 25 (13.02%) MS Excel
18 24 (12.50%) QlikView
19 23 (11.98%) Time Management
19 23 (11.98%) CHAID
19 23 (11.98%) MATLAB
20 22 (11.46%) Business Objects
20 22 (11.46%) Data Mining
20 22 (11.46%) Social Media

Customer Insight
Top Related IT Skills in London by Category

For the 6 months to 2 July 2015, IT jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 64 (33.33%) SAS
2 1 (0.52%) Adobe Experience Manager
Applications
1 45 (23.44%) SPSS
2 25 (13.02%) MS Excel
3 18 (9.38%) MS Office
3 18 (9.38%) MS PowerPoint
4 6 (3.13%) MS Visio
5 3 (1.56%) Photoshop
6 2 (1.04%) Adobe Illustrator
7 1 (0.52%) FastStats
7 1 (0.52%) OmniGraffle
7 1 (0.52%) Fireworks
7 1 (0.52%) Stata
Business Applications
1 5 (2.60%) Dynamics CRM
2 4 (2.08%) WebTrends
3 3 (1.56%) Unica
4 2 (1.04%) Adobe Campaign
4 2 (1.04%) SAP Oil and Gas
4 2 (1.04%) SAP InfiniteInsight
Cloud Services
1 13 (6.77%) Google Analytics
2 6 (3.13%) Amazon AWS
3 2 (1.04%) Google Cloud Platform
3 2 (1.04%) Google App Engine
4 1 (0.52%) Silverpop
4 1 (0.52%) SaaS
4 1 (0.52%) Microsoft Azure
Communications & Networking
1 14 (7.29%) CTI
2 2 (1.04%) Broadband
2 2 (1.04%) SMS
3 1 (0.52%) SAN
3 1 (0.52%) Internet
Database & Business Intelligence
1 32 (16.67%) Oracle Database
2 25 (13.02%) Data Warehouse
3 24 (12.50%) QlikView
4 22 (11.46%) Data Mining
5 21 (10.94%) SQL Server
5 21 (10.94%) Spotfire
6 18 (9.38%) Oracle Database 11g
6 18 (9.38%) Big Data
7 10 (5.21%) Relational Database
8 7 (3.65%) Base SAS
9 6 (3.13%) Oracle BI EE
10 4 (2.08%) Hadoop
10 4 (2.08%) SAS Enterprise Guide
10 4 (2.08%) Amazon Redshift
11 3 (1.56%) SAS Enterprise Miner
11 3 (1.56%) Oracle ODI
11 3 (1.56%) NoSQL
11 3 (1.56%) BusinessObjects
11 3 (1.56%) Oracle Reports
11 3 (1.56%) RDBMS
Development Applications
1 2 (1.04%) Git (software)
1 2 (1.04%) Mercurial
1 2 (1.04%) Axure RP
2 1 (0.52%) Subversion
General
1 103 (53.65%) Marketing
2 31 (16.15%) Finance
3 28 (14.58%) Retail
4 18 (9.38%) Telecoms
5 16 (8.33%) Advertising
6 14 (7.29%) Pharmaceutical
7 6 (3.13%) Games
8 5 (2.60%) Banking
9 3 (1.56%) Law
10 2 (1.04%) Electronics
10 2 (1.04%) Manufacturing
11 1 (0.52%) Legal
11 1 (0.52%) Retail Banking
11 1 (0.52%) German Language
11 1 (0.52%) Italian Language
11 1 (0.52%) Portuguese Language
11 1 (0.52%) Spanish Language
Job Titles
1 96 (50.00%) Analyst
2 36 (18.75%) Customer Analyst
2 36 (18.75%) Insight Analyst
3 28 (14.58%) Customer Insight Analyst
4 25 (13.02%) Business Analyst
5 20 (10.42%) Data Analyst
6 16 (8.33%) Senior Analyst
7 11 (5.73%) Professional Services Engineer
8 8 (4.17%) Data Scientist
9 7 (3.65%) Marketing Analyst
9 7 (3.65%) Designer
10 6 (3.13%) Insight Data Analyst
10 6 (3.13%) Senior Insight Analyst
11 5 (2.60%) Marketing Assistant
11 5 (2.60%) Campaign Analyst
11 5 (2.60%) Business Intelligence Analyst
11 5 (2.60%) Product Manager
11 5 (2.60%) SAS Analyst
11 5 (2.60%) Programme Manager
11 5 (2.60%) Architect
Libraries, Frameworks & Software Standards
1 14 (7.29%) VXML
2 7 (3.65%) HTML
3 5 (2.60%) CSS
4 4 (2.08%) XML
5 2 (1.04%) Flash
5 2 (1.04%) Web Services
5 2 (1.04%) Apache Flex
6 1 (0.52%) jQuery
6 1 (0.52%) HTML5
6 1 (0.52%) CSS3
6 1 (0.52%) D3.js
6 1 (0.52%) Raphaël
6 1 (0.52%) EDI
6 1 (0.52%) Ajax
Miscellaneous
1 72 (37.50%) Analytical Skills
2 22 (11.46%) Social Media
3 14 (7.29%) IVR
3 14 (7.29%) Statistics
4 13 (6.77%) Mathematics
4 13 (6.77%) Visualisation
4 13 (6.77%) User Experience
5 9 (4.69%) Algorithms
6 7 (3.65%) Computer Science
7 6 (3.13%) Data Integration
8 5 (2.60%) Smart Meter
8 5 (2.60%) Economics
9 4 (2.08%) Digital Media
10 3 (1.56%) Enterprise Software
10 3 (1.56%) Data Structures
10 3 (1.56%) Physics
10 3 (1.56%) Chemistry
10 3 (1.56%) Biology
10 3 (1.56%) Psychology
10 3 (1.56%) Credit Risk
Operating Systems
1 14 (7.29%) Windows
2 4 (2.08%) UNIX
3 2 (1.04%) Linux
Processes & Methodologies
1 110 (57.29%) Analytics
2 46 (23.96%) CRM
3 43 (22.40%) Business Intelligence
4 31 (16.15%) E-Commerce
5 27 (14.06%) Stakeholder Management
5 27 (14.06%) Digital Marketing
6 26 (13.54%) Customer Analytics
6 26 (13.54%) Customer Segmentation
7 23 (11.98%) Time Management
7 23 (11.98%) CHAID
8 20 (10.42%) Business Analysis
9 19 (9.90%) Data Modelling
10 16 (8.33%) Agile Software Development
11 14 (7.29%) Data Analysis
11 14 (7.29%) Speech Recognition
11 14 (7.29%) WFM
11 14 (7.29%) Workforce Management Optimization
11 14 (7.29%) Direct Marketing
12 12 (6.25%) Customer Analysis
12 12 (6.25%) Project Management
Programming Languages
1 85 (44.27%) SQL
2 37 (19.27%) R
3 23 (11.98%) MATLAB
4 18 (9.38%) Python
5 10 (5.21%) JavaScript
6 7 (3.65%) T-SQL
7 6 (3.13%) VBA
8 4 (2.08%) SAS Macro
9 2 (1.04%) C#
9 2 (1.04%) Java
10 1 (0.52%) C
10 1 (0.52%) VB
Qualifications
1 84 (43.75%) Degree
2 5 (2.60%) Postgraduate
3 4 (2.08%) PhD
4 2 (1.04%) PMP
4 2 (1.04%) PMI Certification
4 2 (1.04%) PRINCE2 Practitioner
5 1 (0.52%) HP ASE
5 1 (0.52%) MBA
5 1 (0.52%) VMware Certified Professional (VCP)
5 1 (0.52%) ISEB
5 1 (0.52%) Microsoft Certification
5 1 (0.52%) MCSE
Quality Assurance & Compliance
1 11 (5.73%) QA
2 1 (0.52%) Data Quality
2 1 (0.52%) FINREP
System Software
1 2 (1.04%) VMware Infrastructure
2 1 (0.52%) Hyper-V
2 1 (0.52%) Active Directory
Vendors
1 46 (23.96%) Oracle
2 37 (19.27%) Microsoft
3 33 (17.19%) Tableau
4 22 (11.46%) Business Objects
5 16 (8.33%) Google
6 14 (7.29%) SAP
6 14 (7.29%) Cisco
6 14 (7.29%) Avaya
6 14 (7.29%) Genesys
7 13 (6.77%) Alterian
8 5 (2.60%) Teradata
9 4 (2.08%) Facebook
9 4 (2.08%) Twitter
9 4 (2.08%) Alteryx
9 4 (2.08%) Sysomos
9 4 (2.08%) Informatica
9 4 (2.08%) Adobe
9 4 (2.08%) Cognos
10 3 (1.56%) Chordiant
10 3 (1.56%) Omniture
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