The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Customer Insight
Rank 520 462 477
Rank change year-on-year
-58 +15
Permanent jobs citing Customer Insight 107 178 146
As % of all permanent IT jobs located in London 0.24% 0.38% 0.33%
As % of the Processes & Methodologies category 0.29% 0.46% 0.40%
Number of salaries quoted 102 137 110
Average salary £47,500 £45,000 £50,000
Average salary % change year-on-year
+5.55% -10.00%
90% offered a salary of more than £35,000 £37,100 £35,000
10% offered a salary of more than £79,500 £67,500 £85,250
UK excluding London average salary £40,000 £40,000 £40,000
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36842 39027 36913
As % of all permanent IT jobs located in London 84.25% 83.76% 82.56%
Number of salaries quoted 30720 31956 30862
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Customer Insight
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in London

Customer Insight
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the London region.

Customer Insight Salary Trend in London

Customer Insight
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Insight across the London region over the 3 months to 31 March 2015.

Customer Insight Salary Histogram in London

Customer Insight
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the London region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 23 £45,500 +4.00% 7
Brentford - 8 £50,750 -
Ealing - 3 £60,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in London

For the 6 months to 31 March 2015, IT jobs across the London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 139 (59.15%) Analytics
2 136 (57.87%) Marketing
3 92 (39.15%) Analytical Skills
4 80 (34.04%) SAS
5 78 (33.19%) SQL
6 74 (31.49%) Degree
7 66 (28.09%) CRM
8 65 (27.66%) Business Intelligence
9 56 (23.83%) Finance
10 53 (22.55%) SPSS
11 50 (21.28%) Social Media
12 49 (20.85%) Retail
13 43 (18.30%) Oracle
14 38 (16.17%) Tableau
14 38 (16.17%) Customer Analytics
14 38 (16.17%) Customer Segmentation
15 37 (15.74%) Data Warehouse
16 31 (13.19%) Big Data
16 31 (13.19%) Statistics
17 30 (12.77%) R
18 29 (12.34%) Agile Software Development
18 29 (12.34%) QlikView
18 29 (12.34%) Data Modelling
18 29 (12.34%) Microsoft
19 27 (11.49%) Business Objects
19 27 (11.49%) Mathematics
19 27 (11.49%) Digital Marketing
19 27 (11.49%) Time Management
20 26 (11.06%) Spotfire
20 26 (11.06%) Business Analysis

Customer Insight
Top Related IT Skills in London by Category

For the 6 months to 31 March 2015, IT jobs across the London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 80 (34.04%) SAS
2 4 (1.70%) SharePoint
2 4 (1.70%) Documentum
3 3 (1.28%) CMS
3 3 (1.28%) WordPress
4 2 (0.85%) Adobe CQ
5 1 (0.43%) Tomcat
5 1 (0.43%) Confluence
Applications
1 53 (22.55%) SPSS
2 24 (10.21%) MS Excel
3 17 (7.23%) MS Office
4 12 (5.11%) Photoshop
5 7 (2.98%) MS Visio
5 7 (2.98%) MS PowerPoint
6 4 (1.70%) Adobe Creative Suite
6 4 (1.70%) Stata
7 3 (1.28%) Adobe Illustrator
8 2 (0.85%) Fireworks
8 2 (0.85%) OmniGraffle
9 1 (0.43%) FastStats
Business Applications
1 19 (8.09%) Google Analytics
2 5 (2.13%) WebTrends
3 2 (0.85%) Dynamics CRM
4 1 (0.43%) SAP InfiniteInsight
4 1 (0.43%) Oracle CRM
4 1 (0.43%) SAP Oil and Gas
Cloud Services
1 2 (0.85%) Google App Engine
1 2 (0.85%) Amazon AWS
1 2 (0.85%) SaaS
1 2 (0.85%) Responsys
1 2 (0.85%) Google Cloud Platform
2 1 (0.43%) Cloud Computing
2 1 (0.43%) Microsoft Azure
Communications & Networking
1 6 (2.55%) CTI
2 4 (1.70%) Broadband
3 3 (1.28%) SMS
4 1 (0.43%) TCP/IP
4 1 (0.43%) SAN
4 1 (0.43%) MVNO
Database & Business Intelligence
1 37 (15.74%) Data Warehouse
2 31 (13.19%) Big Data
3 29 (12.34%) QlikView
4 26 (11.06%) Spotfire
5 21 (8.94%) Oracle Database
6 16 (6.81%) Data Mining
7 15 (6.38%) Oracle Database 11g
8 13 (5.53%) Oracle BI EE
8 13 (5.53%) SQL Server
9 10 (4.26%) BusinessObjects
9 10 (4.26%) Base SAS
9 10 (4.26%) Oracle ODI
10 6 (2.55%) SAS Enterprise Miner
11 5 (2.13%) NoSQL
11 5 (2.13%) Relational Database
11 5 (2.13%) SAS Enterprise Guide
12 4 (1.70%) Hadoop
12 4 (1.70%) MySQL
12 4 (1.70%) EDRMS
13 2 (0.85%) Oracle Reports
Development Applications
1 11 (4.68%) Axure RP
2 3 (1.28%) JIRA
3 2 (0.85%) Git (software)
3 2 (0.85%) Mercurial
3 2 (0.85%) Subversion
General
1 136 (57.87%) Marketing
2 56 (23.83%) Finance
3 49 (20.85%) Retail
4 24 (10.21%) Telecoms
5 14 (5.96%) Pharmaceutical
6 11 (4.68%) Advertising
7 9 (3.83%) Banking
8 8 (3.40%) Legal
9 5 (2.13%) Law
9 5 (2.13%) Games
10 4 (1.70%) Publishing
11 3 (1.28%) Front Office
12 1 (0.43%) Electronics
12 1 (0.43%) Financial Institution
12 1 (0.43%) Manufacturing
12 1 (0.43%) German Language
12 1 (0.43%) Italian Language
12 1 (0.43%) Portuguese Language
12 1 (0.43%) Spanish Language
Job Titles
1 113 (48.09%) Analyst
2 53 (22.55%) Insight Analyst
3 36 (15.32%) Customer Analyst
4 34 (14.47%) Business Analyst
5 32 (13.62%) Customer Insight Analyst
6 29 (12.34%) Senior Analyst
7 25 (10.64%) Architect
8 13 (5.53%) Data Analyst
9 12 (5.11%) Technical Architect
9 12 (5.11%) SAS Analyst
10 11 (4.68%) Senior Business Analyst
10 11 (4.68%) Business Intelligence Architect
11 10 (4.26%) Senior Insight Analyst
11 10 (4.26%) SAS Insight Analyst
11 10 (4.26%) Senior Architect
12 9 (3.83%) Senior Manager
12 9 (3.83%) Project Manager
12 9 (3.83%) Data Scientist
13 8 (3.40%) User Experience Architect
13 8 (3.40%) User Experience Manager
Libraries, Frameworks & Software Standards
1 13 (5.53%) HTML
2 9 (3.83%) CSS
3 6 (2.55%) VXML
4 5 (2.13%) XML
5 4 (1.70%) Web Services
6 2 (0.85%) HTML5
6 2 (0.85%) CSS3
7 1 (0.43%) D3.js
7 1 (0.43%) Raphaël
7 1 (0.43%) REST
7 1 (0.43%) Hibernate
7 1 (0.43%) Spring
7 1 (0.43%) jQuery
7 1 (0.43%) SOAP
7 1 (0.43%) J2EE
7 1 (0.43%) COM
Miscellaneous
1 92 (39.15%) Analytical Skills
2 50 (21.28%) Social Media
3 31 (13.19%) Statistics
4 27 (11.49%) Mathematics
5 25 (10.64%) User Experience
6 14 (5.96%) Visualisation
6 14 (5.96%) Data Integration
6 14 (5.96%) Computer Science
7 13 (5.53%) Economics
7 13 (5.53%) Algorithms
8 6 (2.55%) Data Structures
8 6 (2.55%) IVR
8 6 (2.55%) Management Information System
9 5 (2.13%) Smart Meter
10 4 (1.70%) Reference Data
10 4 (1.70%) Digital Media
10 4 (1.70%) Spread Betting
11 3 (1.28%) Physics
11 3 (1.28%) Chemistry
11 3 (1.28%) Biology
Operating Systems
1 6 (2.55%) Windows
2 5 (2.13%) UNIX
3 3 (1.28%) Linux
Processes & Methodologies
1 139 (59.15%) Analytics
2 66 (28.09%) CRM
3 65 (27.66%) Business Intelligence
4 38 (16.17%) Customer Analytics
4 38 (16.17%) Customer Segmentation
5 29 (12.34%) Data Modelling
5 29 (12.34%) Agile Software Development
6 27 (11.49%) Digital Marketing
6 27 (11.49%) Time Management
7 26 (11.06%) Business Analysis
8 25 (10.64%) Data Analysis
9 23 (9.79%) Direct Marketing
10 22 (9.36%) Stakeholder Management
10 22 (9.36%) Statistical Modelling
11 21 (8.94%) Propensity Modelling
11 21 (8.94%) E-Commerce
11 21 (8.94%) Customer Intelligence
12 20 (8.51%) Project Management
13 19 (8.09%) Business Development
14 17 (7.23%) CHAID
Programming Languages
1 78 (33.19%) SQL
2 30 (12.77%) R
3 14 (5.96%) Python
4 13 (5.53%) T-SQL
5 12 (5.11%) MATLAB
6 9 (3.83%) VBA
7 8 (3.40%) JavaScript
8 7 (2.98%) C
9 5 (2.13%) SAS Macro
10 3 (1.28%) Java
11 2 (0.85%) C#
12 1 (0.43%) Perl
12 1 (0.43%) Ruby
12 1 (0.43%) Bash Shell
Qualifications
1 74 (31.49%) Degree
2 5 (2.13%) PMI Certification
3 3 (1.28%) PRINCE2 Certification
3 3 (1.28%) PhD
4 2 (0.85%) Postgraduate
4 2 (0.85%) PMP
4 2 (0.85%) PRINCE2 Practitioner
5 1 (0.43%) HP ASE
5 1 (0.43%) VMware Certified Professional (VCP)
5 1 (0.43%) MCSE
5 1 (0.43%) ISEB
5 1 (0.43%) Microsoft Certification
Quality Assurance & Compliance
1 16 (6.81%) QA
2 4 (1.70%) Data Quality
3 3 (1.28%) SLA
System Software
1 2 (0.85%) VMware Infrastructure
2 1 (0.43%) Hyper-V
2 1 (0.43%) Active Directory
Systems Management
1 1 (0.43%) EMC NetWorker
1 1 (0.43%) Puppet
1 1 (0.43%) Opscode Chef
1 1 (0.43%) Ansible
1 1 (0.43%) Salt
Vendors
1 43 (18.30%) Oracle
2 38 (16.17%) Tableau
3 29 (12.34%) Microsoft
4 27 (11.49%) Business Objects
5 22 (9.36%) Google
6 15 (6.38%) SAP
7 10 (4.26%) Informatica
8 8 (3.40%) Adobe
9 7 (2.98%) Alterian
10 6 (2.55%) Cisco
10 6 (2.55%) Avaya
10 6 (2.55%) Genesys
11 4 (1.70%) OpenText
12 3 (1.28%) Demandware
12 3 (1.28%) Facebook
12 3 (1.28%) Twitter
12 3 (1.28%) Unica
12 3 (1.28%) Ericsson
12 3 (1.28%) MicroStrategy
12 3 (1.28%) Salesforce.com
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