The table below looks at the statistics for the Services Delivery Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Delivery Manager
Rank 386 377 369
Rank change year-on-year
-9 -8
Contract jobs requiring a Services Delivery Manager 38 35 45
As % of all contract IT jobs located in London 0.16% 0.15% 0.19%
As % of the Job Titles category 0.18% 0.16% 0.21%
Number of daily rates quoted 30 23 28
Average daily rate
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£413 £375 £433
Average daily rate % change year-on-year
+10.00% -13.29%
90% offered a daily rate of more than £350 £319 £364
10% offered a daily rate of more than £578 £448 £550
UK excluding London average daily rate £425 £384 £350
% change year-on-year
+10.74% +9.64%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £25.00 £85.00
% change year-on-year
- -70.58%
Services Delivery Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21452 21293 21611
As % of all contract IT jobs located in London 91.95% 92.92% 92.39%
Number of daily rates quoted 14988 14746 14660
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 361 385 467
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.78 £11.00 £12.22
10% offered a hourly rate of more than £42.20 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Services Delivery Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Services Delivery Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in London

Services Delivery Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Manager across the London region.

Services Delivery Manager Daily Rate Trend in London

Services Delivery Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Manager across the London region over the 3 months to 3 July 2015.

Services Delivery Manager Daily Rate Histogram in London

Services Delivery Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Manager across the London region.

Services Delivery Manager Hourly Rate Trend in London

Services Delivery Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Manager within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -5 14 £475 +33.80% 3
Feltham - 1 £445 -
Services Delivery Manager
England

Services Delivery Manager
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT contractor jobs across the London region that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title.

1 84 (95.45%) Service Delivery
2 71 (80.68%) ITIL
3 41 (46.59%) Service Management
4 26 (29.55%) Finance
4 26 (29.55%) SLA
5 22 (25.00%) ITIL Certification
6 20 (22.73%) ITSM
7 19 (21.59%) Change Management
8 14 (15.91%) Project Management
9 13 (14.77%) PRINCE2
10 12 (13.64%) Problem Management
11 10 (11.36%) Release Management
11 10 (11.36%) Microsoft
11 10 (11.36%) Incident Management
11 10 (11.36%) Degree
12 8 (9.09%) Business Continuity
13 7 (7.95%) CRM
13 7 (7.95%) QA
13 7 (7.95%) Capacity Management
14 6 (6.82%) Analytical Skills
14 6 (6.82%) SAP
14 6 (6.82%) Supplier Management
14 6 (6.82%) Banking
15 5 (5.68%) Asset Management
15 5 (5.68%) Telecoms
15 5 (5.68%) Configuration Management
15 5 (5.68%) Disaster Recovery
15 5 (5.68%) MS Office
15 5 (5.68%) MS Excel
15 5 (5.68%) BCP

Services Delivery Manager
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT contractor jobs across the London region that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.27%) IIS
1 2 (2.27%) MQSeries
1 2 (2.27%) MS Exchange
2 1 (1.14%) CMS
2 1 (1.14%) SharePoint
Applications
1 5 (5.68%) MS Office
1 5 (5.68%) MS Excel
2 1 (1.14%) Acrobat
2 1 (1.14%) MS PowerPoint
Business Applications
1 2 (2.27%) SAP FI
1 2 (2.27%) SAP FI/CO
1 2 (2.27%) SAP CO
1 2 (2.27%) SAP BPC
2 1 (1.14%) Oracle Retail
2 1 (1.14%) SAP HR
2 1 (1.14%) Dynamics AX
Cloud Services
1 4 (4.55%) Office 365
2 2 (2.27%) Amazon AWS
2 2 (2.27%) SaaS
3 1 (1.14%) IaaS
3 1 (1.14%) SoftLayer
Communications & Networking
1 4 (4.55%) WAN
2 3 (3.41%) VPN
2 3 (3.41%) SAN
2 3 (3.41%) LAN
2 3 (3.41%) NAS
3 2 (2.27%) Internet
3 2 (2.27%) Firewall
3 2 (2.27%) DHCP
3 2 (2.27%) TCP/IP
4 1 (1.14%) Intranet
Database & Business Intelligence
1 3 (3.41%) SQL Server
2 1 (1.14%) BusinessObjects
General
1 26 (29.55%) Finance
2 6 (6.82%) Banking
3 5 (5.68%) Telecoms
4 3 (3.41%) Investment Banking
5 2 (2.27%) French Language
5 2 (2.27%) Spanish Language
5 2 (2.27%) Retail
5 2 (2.27%) Law
6 1 (1.14%) Legal
6 1 (1.14%) Advertising
6 1 (1.14%) Games
6 1 (1.14%) Billing
6 1 (1.14%) Pharmaceutical
6 1 (1.14%) Front Office
6 1 (1.14%) Swedish Language
Libraries, Frameworks & Software Standards
1 2 (2.27%) .NET
2 1 (1.14%) EDI
Miscellaneous
1 6 (6.82%) Analytical Skills
2 4 (4.55%) Data Centre
2 4 (4.55%) Statistics
3 2 (2.27%) Computer Science
3 2 (2.27%) Blackberry
3 2 (2.27%) Management Information System
3 2 (2.27%) Hybrid Cloud
4 1 (1.14%) NHS
4 1 (1.14%) Thin Client
4 1 (1.14%) Fat Client
4 1 (1.14%) iPhone
4 1 (1.14%) iPad
4 1 (1.14%) Hedge funds
Operating Systems
1 3 (3.41%) Windows
2 2 (2.27%) Linux
2 2 (2.27%) Windows XP
2 2 (2.27%) UNIX
3 1 (1.14%) Mac OS X
3 1 (1.14%) Windows Server 2003
3 1 (1.14%) Android
3 1 (1.14%) Apple iOS
3 1 (1.14%) Windows 8
Processes & Methodologies
1 84 (95.45%) Service Delivery
2 71 (80.68%) ITIL
3 41 (46.59%) Service Management
4 20 (22.73%) ITSM
5 19 (21.59%) Change Management
6 14 (15.91%) Project Management
7 13 (14.77%) PRINCE2
8 12 (13.64%) Problem Management
9 10 (11.36%) Release Management
9 10 (11.36%) Incident Management
10 8 (9.09%) Business Continuity
11 7 (7.95%) CRM
11 7 (7.95%) Capacity Management
12 6 (6.82%) Supplier Management
13 5 (5.68%) Asset Management
13 5 (5.68%) Disaster Recovery
13 5 (5.68%) BCP
13 5 (5.68%) Configuration Management
13 5 (5.68%) Business Continuity Planning
14 4 (4.55%) Continuous Improvement
Programming Languages
1 2 (2.27%) C
2 1 (1.14%) C#
2 1 (1.14%) Java
2 1 (1.14%) SQL
Qualifications
1 22 (25.00%) ITIL Certification
2 10 (11.36%) Degree
3 3 (3.41%) CCNA
3 3 (3.41%) Cisco Certification
3 3 (3.41%) Security Cleared
4 2 (2.27%) DV Cleared
4 2 (2.27%) Microsoft Certification
4 2 (2.27%) MCP
4 2 (2.27%) MCSE
4 2 (2.27%) PRINCE2 Practitioner
5 1 (1.14%) SC Cleared
Quality Assurance & Compliance
1 26 (29.55%) SLA
2 7 (7.95%) QA
3 1 (1.14%) ISO 9001
3 1 (1.14%) ISO 14001
3 1 (1.14%) ISO/IEC 27001
System Software
1 3 (3.41%) Active Directory
1 3 (3.41%) VMware Infrastructure
2 1 (1.14%) XenApp
Systems Management
1 2 (2.27%) SCCM
Vendors
1 10 (11.36%) Microsoft
2 6 (6.82%) SAP
3 4 (4.55%) Cisco
3 4 (4.55%) VMware
4 3 (3.41%) Oracle
5 2 (2.27%) Sybase
5 2 (2.27%) ServiceNow
5 2 (2.27%) Citrix
5 2 (2.27%) Apple
6 1 (1.14%) JD Edwards
6 1 (1.14%) Avaya
6 1 (1.14%) NetApp
6 1 (1.14%) Business Objects
6 1 (1.14%) IBM
6 1 (1.14%) Adobe
6 1 (1.14%) HP
6 1 (1.14%) EMC
City, London
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