The statistics below represent IT contracts advertised across the London region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Services Manager
Rank 282 241 293
Rank change year-on-year
-41 +52
Contract jobs requiring a Service Manager 163 199 159
As % of all contract IT jobs located in London 0.71% 0.86% 0.66%
As % of the Job Titles category 0.75% 0.91% 0.69%
Number of daily rates quoted 108 131 118
Median daily rate £450 £450 £425
Median daily rate % change year-on-year
- +5.88%
90% offered a daily rate of more than £325 £350 £325
10% offered a daily rate of more than £525 £600 £525
UK excluding London median daily rate £425 £400 £400
% change year-on-year
+6.25% -
Number of hourly rates quoted 1 0 6
Median hourly rate £15.00 - £18.13
UK excluding London median hourly rate £36.00 £30.52 £26.92
% change year-on-year
+17.95% +13.39%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21700 21910 22982
As % of all contract IT jobs located in London 94.78% 94.98% 94.92%
Number of daily rates quoted 15416 15458 15936
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 275 348 435
Median hourly rate £17.37 £17.50 £17.50
Median hourly rate % change year-on-year
-0.72% -
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Manager
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 27 September 2016.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -11 15 £475 +2.70% 9
Bromley +2 4 £425 -15.00%
Croydon -10 4 £375 - 3
Canary Wharf -7 2 £413 -21.42%
Feltham -8 2 £406 -7.84%
Harrow - 2 - -
Kingston Upon Thames 0 1 £225 -
Docklands, London - 1 £575 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Manager in the job title.

1 212 (63.66%) ITIL
2 131 (39.34%) Service Delivery
3 128 (38.44%) Service Management
4 65 (19.52%) Finance
5 57 (17.12%) Project Management
6 53 (15.92%) ITSM
7 50 (15.02%) Stakeholder Management
8 48 (14.41%) SLA
9 46 (13.81%) ITIL V3
10 45 (13.51%) ITIL Certification
11 44 (13.21%) Security Cleared
12 38 (11.41%) SC Cleared
12 38 (11.41%) Service Design
12 38 (11.41%) Problem Management
13 36 (10.81%) Agile Software Development
14 33 (9.91%) PRINCE2
15 32 (9.61%) Change Management
16 31 (9.31%) Microsoft
17 27 (8.11%) Windows
18 25 (7.51%) Analytical Skills
19 22 (6.61%) Risk Management
20 21 (6.31%) MS Office
20 21 (6.31%) Supplier Management
21 20 (6.01%) MS Excel
22 19 (5.71%) Incident Management
22 19 (5.71%) Release Management
23 18 (5.41%) Data Centre
24 17 (5.11%) Banking
25 16 (4.80%) Degree
25 16 (4.80%) SharePoint

Service Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (4.80%) SharePoint
2 6 (1.80%) MS Exchange
3 5 (1.50%) Confluence
4 1 (0.30%) Skype for Business
Applications
1 21 (6.31%) MS Office
2 20 (6.01%) MS Excel
3 15 (4.50%) MS PowerPoint
4 8 (2.40%) MS Visio
5 3 (0.90%) MS Project
Business Applications
1 4 (1.20%) Remedy ITSM
2 3 (0.90%) Dynamics CRM
3 1 (0.30%) Bloomberg TOMS
3 1 (0.30%) Dynamics AX
3 1 (0.30%) Oracle Applications
3 1 (0.30%) SAP ERP
Cloud Services
1 10 (3.00%) Office 365
2 3 (0.90%) Microsoft Azure
3 2 (0.60%) Google Apps
3 2 (0.60%) SaaS
4 1 (0.30%) Mimecast
Communications & Networking
1 4 (1.20%) LAN
1 4 (1.20%) Network Security
1 4 (1.20%) SAN
1 4 (1.20%) WAN
2 2 (0.60%) DNS
2 2 (0.60%) Internet
2 2 (0.60%) Wi-Fi
3 1 (0.30%) DHCP
3 1 (0.30%) Ethernet
3 1 (0.30%) F5 BIG-IP LTM
3 1 (0.30%) Firewall
3 1 (0.30%) Intranet
3 1 (0.30%) NAS
3 1 (0.30%) TCP/IP
3 1 (0.30%) Wireless
Database & Business Intelligence
1 4 (1.20%) Data Warehouse
2 2 (0.60%) MongoDB
2 2 (0.60%) MySQL
2 2 (0.60%) SQL Server
3 1 (0.30%) GIS
3 1 (0.30%) NonStop SQL
3 1 (0.30%) Oracle Reports
3 1 (0.30%) Qlik Sense
3 1 (0.30%) SAP Data Services
Development Applications
1 4 (1.20%) JIRA
General
1 65 (19.52%) Finance
2 17 (5.11%) Banking
3 10 (3.00%) Telecoms
4 8 (2.40%) Law
4 8 (2.40%) Retail
5 7 (2.10%) French Language
5 7 (2.10%) Publishing
6 6 (1.80%) Local Government
7 5 (1.50%) Legal
8 4 (1.20%) Spanish Language
9 3 (0.90%) Advertising
9 3 (0.90%) Back Office
9 3 (0.90%) Billing
9 3 (0.90%) Investment Banking
9 3 (0.90%) Italian Language
9 3 (0.90%) Portuguese Language
10 2 (0.60%) Pharmaceutical
11 1 (0.30%) Financial Institution
11 1 (0.30%) Front Office
11 1 (0.30%) Games
Libraries, Frameworks & Software Standards
1 4 (1.20%) Web Services
2 3 (0.90%) CSS
2 3 (0.90%) HTML
2 3 (0.90%) Middleware
3 1 (0.30%) .NET
3 1 (0.30%) FIX Protocol
3 1 (0.30%) Spring
Miscellaneous
1 25 (7.51%) Analytical Skills
2 18 (5.41%) Data Centre
3 12 (3.60%) Management Information System
4 11 (3.30%) Virtual Team
5 7 (2.10%) Performance Metrics
5 7 (2.10%) User Experience
6 4 (1.20%) FMCG
7 3 (0.90%) Computer Science
7 3 (0.90%) Data Protection Act
7 3 (0.90%) Security Operations Centre
8 2 (0.60%) Client/Server
8 2 (0.60%) Data Extraction
8 2 (0.60%) Statistics
9 1 (0.30%) BYOD
9 1 (0.30%) Data Integration
9 1 (0.30%) Data Structures
9 1 (0.30%) Hedge funds
9 1 (0.30%) NHS
9 1 (0.30%) Reinsurance
9 1 (0.30%) SWIFT
Operating Systems
1 27 (8.11%) Windows
2 5 (1.50%) Linux
2 5 (1.50%) Windows Server 2003
3 3 (0.90%) Windows 7
4 2 (0.60%) Windows 8
4 2 (0.60%) Windows Server
4 2 (0.60%) Windows Server 2008
5 1 (0.30%) Unix
5 1 (0.30%) Windows 10
5 1 (0.30%) Windows Server 2012
5 1 (0.30%) Windows XP
Processes & Methodologies
1 212 (63.66%) ITIL
2 131 (39.34%) Service Delivery
3 128 (38.44%) Service Management
4 57 (17.12%) Project Management
5 53 (15.92%) ITSM
6 50 (15.02%) Stakeholder Management
7 46 (13.81%) ITIL V3
8 38 (11.41%) Problem Management
8 38 (11.41%) Service Design
9 36 (10.81%) Agile Software Development
10 33 (9.91%) PRINCE2
11 32 (9.61%) Change Management
12 22 (6.61%) Risk Management
13 21 (6.31%) Supplier Management
14 19 (5.71%) Incident Management
14 19 (5.71%) Release Management
15 13 (3.90%) Transition Management
16 12 (3.60%) Business Continuity
16 12 (3.60%) Continuous Improvement
16 12 (3.60%) People Management
Programming Languages
1 5 (1.50%) C
2 4 (1.20%) SQL
3 3 (0.90%) JavaScript
4 1 (0.30%) Java
Qualifications
1 45 (13.51%) ITIL Certification
2 44 (13.21%) Security Cleared
3 38 (11.41%) SC Cleared
4 16 (4.80%) Degree
5 10 (3.00%) PRINCE2 Certification
6 9 (2.70%) CISSP
7 8 (2.40%) BPSS Clearance
8 7 (2.10%) ISEB
8 7 (2.10%) ITIL Foundation Certificate
9 6 (1.80%) Microsoft Certification
10 5 (1.50%) DV Cleared
10 5 (1.50%) MCP
11 4 (1.20%) MCSE
12 3 (0.90%) BC Cleared
12 3 (0.90%) ISSAP
12 3 (0.90%) MCDST
12 3 (0.90%) MCITP
13 2 (0.60%) CISM
13 2 (0.60%) MCTS
14 1 (0.30%) MBA
Quality Assurance & Compliance
1 48 (14.41%) SLA
2 5 (1.50%) Solvency II
3 4 (1.20%) Disclosure Scotland
4 2 (0.60%) GxP
5 1 (0.30%) ISO/IEC 27001
System Software
1 10 (3.00%) Active Directory
2 3 (0.90%) VMware Infrastructure
3 1 (0.30%) Terminal Server
3 1 (0.30%) Virtual Servers
Systems Management
1 5 (1.50%) SCCM
2 4 (1.20%) SCOM
3 2 (0.60%) ServiceCenter
4 1 (0.30%) Ansible
4 1 (0.30%) Legato
Vendors
1 31 (9.31%) Microsoft
2 11 (3.30%) ServiceNow
3 10 (3.00%) Remedy
3 10 (3.00%) SAP
4 7 (2.10%) IBM
4 7 (2.10%) VMware
5 6 (1.80%) Citrix
6 4 (1.20%) BMC
6 4 (1.20%) Cisco
6 4 (1.20%) HP
6 4 (1.20%) Oracle
7 3 (0.90%) EMC
8 2 (0.60%) Dell
8 2 (0.60%) F5
8 2 (0.60%) Google
8 2 (0.60%) PeopleSoft
8 2 (0.60%) Sybase
9 1 (0.30%) ArcSight
9 1 (0.30%) MarketAxess
9 1 (0.30%) Proofpoint
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