The statistics below represent IT contracts advertised across the London region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Services Manager
England / London
Rank 304 257 242
Rank change year-on-year
-47 -15
Contract jobs requiring a Service Manager 105 165 180
As % of all contract IT jobs located in London 0.54% 0.79% 0.85%
As % of the Job Titles category 0.57% 0.83% 0.90%
Number of daily rates quoted 76 113 114
Median daily rate £450 £450 £425
Median daily rate % change year-on-year
- +5.88%
90% offered a daily rate of more than £375 £342 £275
10% offered a daily rate of more than £550 £600 £543
UK excluding London median daily rate £449 £400 £375
% change year-on-year
+12.18% +6.66%
Number of hourly rates quoted 2 1 0
Median hourly rate £33.14 £25.69 -
Median hourly rate % change year-on-year
+28.99% -
UK excluding London median hourly rate £25.00 £20.63 £25.00
% change year-on-year
+21.21% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18459 19969 20051
As % of all contract IT jobs located in London 94.94% 95.10% 94.73%
Number of daily rates quoted 13205 14056 14273
Median daily rate £475 £450 £445
Median daily rate % change year-on-year
+5.55% +1.12%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 239 312 347
Median hourly rate £21.75 £17.50 £17.50
Median hourly rate % change year-on-year
+24.28% -
90% offered a hourly rate of more than £12.00 £10.00 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £37.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Manager
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 20 January 2017.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -4 17 £433 -3.88% 9
Croydon -26 4 £450 +18.92% 1
Hammersmith - 2 £450 -
Brentford - 1 - -
Uxbridge - 1 - -
Ealing - 1 - -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 20 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Manager in the job title.

1 143 (57.89%) ITIL
2 117 (47.37%) Service Delivery
3 88 (35.63%) Service Management
4 46 (18.62%) Finance
5 43 (17.41%) SLA
5 43 (17.41%) Agile Software Development
5 43 (17.41%) Service Design
6 40 (16.19%) Security Cleared
7 38 (15.38%) Stakeholder Management
8 37 (14.98%) ITIL V3
9 34 (13.77%) Project Management
10 33 (13.36%) SC Cleared
11 30 (12.15%) PRINCE2
12 26 (10.53%) ITIL Certification
13 24 (9.72%) ITSM
14 18 (7.29%) Release Management
15 17 (6.88%) Windows
15 17 (6.88%) Microsoft
16 16 (6.48%) Analytical Skills
17 15 (6.07%) Change Management
18 14 (5.67%) Data Centre
18 14 (5.67%) Continuous Improvement
19 13 (5.26%) Incident Management
19 13 (5.26%) Supplier Management
20 12 (4.86%) Configuration Management
20 12 (4.86%) Stakeholder Engagement
20 12 (4.86%) Transition Management
21 11 (4.45%) MS Office
21 11 (4.45%) Problem Management
22 10 (4.05%) Degree

Service Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.83%) SharePoint
2 2 (0.81%) MS Exchange
2 2 (0.81%) Skype for Business
3 1 (0.40%) Apache
3 1 (0.40%) CMS
3 1 (0.40%) Confluence
Applications
1 11 (4.45%) MS Office
2 10 (4.05%) MS Excel
3 8 (3.24%) MS PowerPoint
4 4 (1.62%) MS Visio
5 1 (0.40%) MS Project
Business Applications
1 5 (2.02%) Remedy ITSM
2 3 (1.21%) Dynamics CRM
3 1 (0.40%) SAP ERP
3 1 (0.40%) SAP Oil and Gas
Cloud Services
1 8 (3.24%) Office 365
2 3 (1.21%) Microsoft Azure
3 1 (0.40%) SaaS
3 1 (0.40%) SuccessFactors
Communications & Networking
1 4 (1.62%) Internet
1 4 (1.62%) LAN
1 4 (1.62%) WAN
2 2 (0.81%) Network Security
2 2 (0.81%) SAN
2 2 (0.81%) SMS
3 1 (0.40%) DHCP
3 1 (0.40%) DNS
3 1 (0.40%) F5 BIG-IP LTM
3 1 (0.40%) Firewall
3 1 (0.40%) HTTP
3 1 (0.40%) IP Telephony
3 1 (0.40%) LDAP
3 1 (0.40%) TCP/IP
3 1 (0.40%) Wi-Fi
Database & Business Intelligence
1 4 (1.62%) Data Warehouse
1 4 (1.62%) MySQL
2 3 (1.21%) MongoDB
2 3 (1.21%) SQL Server
3 1 (0.40%) Qlik Sense
3 1 (0.40%) SAP Data Services
Development Applications
1 2 (0.81%) JIRA
General
1 46 (18.62%) Finance
2 8 (3.24%) Banking
2 8 (3.24%) Retail
3 6 (2.43%) Billing
3 6 (2.43%) Telecoms
4 4 (1.62%) Marketing
4 4 (1.62%) Pharmaceutical
4 4 (1.62%) Publishing
5 3 (1.21%) Law
6 2 (0.81%) Back Office
6 2 (0.81%) Financial Institution
6 2 (0.81%) French Language
6 2 (0.81%) Investment Banking
6 2 (0.81%) Italian Language
6 2 (0.81%) Legal
6 2 (0.81%) Manufacturing
6 2 (0.81%) Portuguese Language
6 2 (0.81%) Spanish Language
7 1 (0.40%) Electronics
7 1 (0.40%) Retail Banking
Libraries, Frameworks & Software Standards
1 7 (2.83%) Web Services
2 6 (2.43%) HTML
3 5 (2.02%) CSS
4 3 (1.21%) XML
5 2 (0.81%) .NET
5 2 (0.81%) Ajax
5 2 (0.81%) SOAP
6 1 (0.40%) JSON
6 1 (0.40%) LAMP
6 1 (0.40%) Spring
6 1 (0.40%) WS-I
Miscellaneous
1 16 (6.48%) Analytical Skills
2 14 (5.67%) Data Centre
3 9 (3.64%) Virtual Team
4 5 (2.02%) Management Information System
4 5 (2.02%) User Experience
5 3 (1.21%) CMDB
5 3 (1.21%) e-Learning
5 3 (1.21%) Security Operations Centre
5 3 (1.21%) Statistics
6 2 (0.81%) Cyber Defence
6 2 (0.81%) Data Structures
6 2 (0.81%) Hedge funds
6 2 (0.81%) Reinsurance
7 1 (0.40%) BYOD
7 1 (0.40%) Data Protection Act
7 1 (0.40%) Driving Licence
7 1 (0.40%) Fintech
7 1 (0.40%) Mobile Computing
7 1 (0.40%) Online Games
7 1 (0.40%) SWIFT
Operating Systems
1 17 (6.88%) Windows
2 6 (2.43%) Linux
3 4 (1.62%) Unix
3 4 (1.62%) Windows 7
4 3 (1.21%) Windows Server 2003
5 2 (0.81%) Mac OS
5 2 (0.81%) Windows XP
6 1 (0.40%) Android
6 1 (0.40%) Mac OS X
6 1 (0.40%) Red Hat Enterprise Linux
6 1 (0.40%) Windows 10
6 1 (0.40%) Windows Server
6 1 (0.40%) Windows Server 2008
Processes & Methodologies
1 143 (57.89%) ITIL
2 117 (47.37%) Service Delivery
3 88 (35.63%) Service Management
4 43 (17.41%) Agile Software Development
4 43 (17.41%) Service Design
5 38 (15.38%) Stakeholder Management
6 37 (14.98%) ITIL V3
7 34 (13.77%) Project Management
8 30 (12.15%) PRINCE2
9 24 (9.72%) ITSM
10 18 (7.29%) Release Management
11 15 (6.07%) Change Management
12 14 (5.67%) Continuous Improvement
13 13 (5.26%) Incident Management
13 13 (5.26%) Supplier Management
14 12 (4.86%) Configuration Management
14 12 (4.86%) Stakeholder Engagement
14 12 (4.86%) Transition Management
15 11 (4.45%) Problem Management
16 10 (4.05%) CRM
Programming Languages
1 5 (2.02%) C
1 5 (2.02%) JavaScript
2 3 (1.21%) PHP
2 3 (1.21%) SQL
3 2 (0.81%) C#
3 2 (0.81%) Java
3 2 (0.81%) Python
Qualifications
1 40 (16.19%) Security Cleared
2 33 (13.36%) SC Cleared
3 26 (10.53%) ITIL Certification
4 10 (4.05%) Degree
5 5 (2.02%) CISSP
5 5 (2.02%) PMP
6 4 (1.62%) DV Cleared
6 4 (1.62%) PRINCE2 Certification
7 3 (1.21%) ISSAP
7 3 (1.21%) PRINCE2 Practitioner
8 2 (0.81%) CISM
8 2 (0.81%) ITIL Foundation Certificate
8 2 (0.81%) MCSE
8 2 (0.81%) Microsoft Certification
9 1 (0.40%) BPSS Clearance
9 1 (0.40%) ISEB
9 1 (0.40%) MCDST
9 1 (0.40%) MCITP
9 1 (0.40%) MCP
9 1 (0.40%) Six Sigma Green Belt
Quality Assurance & Compliance
1 43 (17.41%) SLA
2 5 (2.02%) Solvency II
3 4 (1.62%) QA
4 3 (1.21%) Disclosure Scotland
5 1 (0.40%) COBIT
5 1 (0.40%) PCI DSS
5 1 (0.40%) PMBOK
System Software
1 8 (3.24%) Active Directory
2 1 (0.40%) Shibboleth
2 1 (0.40%) Terminal Server
2 1 (0.40%) XenDesktop
Systems Management
1 4 (1.62%) SCCM
2 2 (0.81%) SCOM
3 1 (0.40%) Legato
Vendors
1 17 (6.88%) Microsoft
2 9 (3.64%) IBM
2 9 (3.64%) ServiceNow
3 8 (3.24%) Remedy
4 6 (2.43%) SAP
5 5 (2.02%) BMC
5 5 (2.02%) Citrix
6 4 (1.62%) Oracle
7 3 (1.21%) Apple
7 3 (1.21%) Sybase
7 3 (1.21%) VMware
8 2 (0.81%) EMC
8 2 (0.81%) HP
8 2 (0.81%) PeopleSoft
8 2 (0.81%) Workday
9 1 (0.40%) ArcSight
9 1 (0.40%) F5
9 1 (0.40%) Red Hat
9 1 (0.40%) Tableau
9 1 (0.40%) WorldPay
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