The statistics below represent IT contracts advertised across the London region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 305 253 275
Rank change year-on-year
-52 +22
Contract jobs requiring a Service Manager 123 175 167
As % of all contract IT jobs located in London 0.57% 0.78% 0.71%
As % of the Job Titles category 0.60% 0.82% 0.75%
Number of daily rates quoted 83 130 119
Median daily rate £450 £463 £425
Median daily rate % change year-on-year
-2.70% +8.82%
90% offered a daily rate of more than £309 £319 £323
10% offered a daily rate of more than £546 £578 £546
UK excluding London median daily rate £440 £400 £375
% change year-on-year
+10.00% +6.66%
Number of hourly rates quoted 1 1 3
Median hourly rate £33.28 £25.69 £18.25
Median hourly rate % change year-on-year
+29.54% +40.76%
UK excluding London median hourly rate £26.50 £25.00 £21.91
% change year-on-year
+6.00% +14.10%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20369 21455 22394
As % of all contract IT jobs located in London 94.70% 95.10% 94.91%
Number of daily rates quoted 14568 15175 16149
Median daily rate £475 £450 £430
Median daily rate % change year-on-year
+5.55% +4.65%
90% offered a daily rate of more than £300 £288 £250
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 292 346 436
Median hourly rate £17.00 £17.50 £17.25
Median hourly rate % change year-on-year
-2.85% +1.44%
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £37.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Service Manager
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 8 December 2016.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -22 12 £400 -11.11% 3
Croydon -11 7 £375 -11.76%
Hounslow +2 3 £350 -
Docklands, London 0 1 £650 +8.33%
Ealing - 1 - -
Brentford - 1 - -
Kingston Upon Thames - 1 £225 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 8 December 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Manager in the job title.

1 182 (61.49%) ITIL
2 138 (46.62%) Service Delivery
3 106 (35.81%) Service Management
4 55 (18.58%) Finance
5 54 (18.24%) SLA
6 48 (16.22%) Project Management
7 44 (14.86%) Service Design
8 43 (14.53%) ITIL V3
9 42 (14.19%) Stakeholder Management
10 39 (13.18%) Agile Software Development
10 39 (13.18%) Security Cleared
11 35 (11.82%) PRINCE2
12 34 (11.49%) ITSM
13 31 (10.47%) ITIL Certification
13 31 (10.47%) SC Cleared
14 25 (8.45%) Microsoft
15 24 (8.11%) Change Management
15 24 (8.11%) Analytical Skills
16 23 (7.77%) Problem Management
17 22 (7.43%) Release Management
18 20 (6.76%) Supplier Management
19 18 (6.08%) MS Office
20 17 (5.74%) Windows
20 17 (5.74%) MS Excel
21 16 (5.41%) Degree
21 16 (5.41%) Data Centre
22 15 (5.07%) Continuous Improvement
22 15 (5.07%) MS PowerPoint
22 15 (5.07%) SharePoint
23 14 (4.73%) Risk Management

Service Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.07%) SharePoint
2 3 (1.01%) MS Exchange
3 1 (0.34%) CMS
Applications
1 18 (6.08%) MS Office
2 17 (5.74%) MS Excel
3 15 (5.07%) MS PowerPoint
4 5 (1.69%) MS Visio
5 2 (0.68%) MS Project
Business Applications
1 5 (1.69%) Remedy ITSM
2 3 (1.01%) Dynamics CRM
3 1 (0.34%) Bloomberg TOMS
3 1 (0.34%) SAP ERP
Cloud Services
1 10 (3.38%) Office 365
2 3 (1.01%) Microsoft Azure
3 1 (0.34%) Mimecast
3 1 (0.34%) SaaS
Communications & Networking
1 5 (1.69%) Internet
1 5 (1.69%) Network Security
2 4 (1.35%) SAN
3 2 (0.68%) LAN
3 2 (0.68%) TCP/IP
3 2 (0.68%) WAN
4 1 (0.34%) DNS
4 1 (0.34%) Ethernet
4 1 (0.34%) F5 BIG-IP LTM
4 1 (0.34%) Firewall
4 1 (0.34%) HTTP
4 1 (0.34%) LDAP
4 1 (0.34%) NAS
4 1 (0.34%) Wi-Fi
4 1 (0.34%) Wireless
Database & Business Intelligence
1 5 (1.69%) Data Warehouse
2 3 (1.01%) MongoDB
2 3 (1.01%) MySQL
2 3 (1.01%) SQL Server
3 1 (0.34%) GIS
3 1 (0.34%) NonStop SQL
3 1 (0.34%) Qlik Sense
3 1 (0.34%) SAP Data Services
Development Applications
1 2 (0.68%) JIRA
General
1 55 (18.58%) Finance
2 11 (3.72%) Banking
3 8 (2.70%) Telecoms
4 7 (2.36%) Law
5 6 (2.03%) Publishing
5 6 (2.03%) Retail
6 4 (1.35%) Billing
6 4 (1.35%) French Language
6 4 (1.35%) Legal
6 4 (1.35%) Local Government
6 4 (1.35%) Spanish Language
7 3 (1.01%) Italian Language
7 3 (1.01%) Portuguese Language
8 2 (0.68%) Back Office
8 2 (0.68%) Financial Institution
8 2 (0.68%) Investment Banking
8 2 (0.68%) Marketing
8 2 (0.68%) Pharmaceutical
9 1 (0.34%) Front Office
9 1 (0.34%) Games
Libraries, Frameworks & Software Standards
1 5 (1.69%) HTML
1 5 (1.69%) Web Services
2 4 (1.35%) CSS
3 2 (0.68%) .NET
3 2 (0.68%) XML
4 1 (0.34%) Ajax
4 1 (0.34%) FIX Protocol
4 1 (0.34%) JSON
4 1 (0.34%) Middleware
4 1 (0.34%) SOAP
4 1 (0.34%) Spring
Miscellaneous
1 24 (8.11%) Analytical Skills
2 16 (5.41%) Data Centre
3 13 (4.39%) Virtual Team
4 12 (4.05%) Management Information System
5 7 (2.36%) Performance Metrics
6 4 (1.35%) Statistics
6 4 (1.35%) User Experience
7 3 (1.01%) Computer Science
7 3 (1.01%) Data Protection Act
7 3 (1.01%) FMCG
7 3 (1.01%) Security Operations Centre
8 2 (0.68%) CMDB
8 2 (0.68%) Data Extraction
8 2 (0.68%) e-Learning
8 2 (0.68%) Foreign Exchange (FX)
8 2 (0.68%) Hedge funds
9 1 (0.34%) CESG
9 1 (0.34%) CESG CLAS
9 1 (0.34%) IVR
9 1 (0.34%) SCORM
Operating Systems
1 17 (5.74%) Windows
2 2 (0.68%) Linux
2 2 (0.68%) Mac OS
2 2 (0.68%) Unix
2 2 (0.68%) Windows Server 2003
3 1 (0.34%) Android
3 1 (0.34%) Mac OS X
3 1 (0.34%) Red Hat Enterprise Linux
3 1 (0.34%) Windows 10
3 1 (0.34%) Windows 7
Processes & Methodologies
1 182 (61.49%) ITIL
2 138 (46.62%) Service Delivery
3 106 (35.81%) Service Management
4 48 (16.22%) Project Management
5 44 (14.86%) Service Design
6 43 (14.53%) ITIL V3
7 42 (14.19%) Stakeholder Management
8 39 (13.18%) Agile Software Development
9 35 (11.82%) PRINCE2
10 34 (11.49%) ITSM
11 24 (8.11%) Change Management
12 23 (7.77%) Problem Management
13 22 (7.43%) Release Management
14 20 (6.76%) Supplier Management
15 15 (5.07%) Continuous Improvement
16 14 (4.73%) Risk Management
16 14 (4.73%) Transition Management
17 11 (3.72%) Incident Management
18 10 (3.38%) Performance Management
18 10 (3.38%) Time Management
Programming Languages
1 5 (1.69%) C
1 5 (1.69%) SQL
2 4 (1.35%) JavaScript
3 2 (0.68%) Java
4 1 (0.34%) C#
4 1 (0.34%) PHP
4 1 (0.34%) Python
Qualifications
1 39 (13.18%) Security Cleared
2 31 (10.47%) ITIL Certification
2 31 (10.47%) SC Cleared
3 16 (5.41%) Degree
4 9 (3.04%) CISSP
5 8 (2.70%) BPSS Clearance
5 8 (2.70%) DV Cleared
6 7 (2.36%) PRINCE2 Certification
7 6 (2.03%) ISEB
8 4 (1.35%) ITIL Foundation Certificate
8 4 (1.35%) PMP
8 4 (1.35%) PRINCE2 Practitioner
9 3 (1.01%) BC Cleared
9 3 (1.01%) ISSAP
9 3 (1.01%) MCSE
9 3 (1.01%) Microsoft Certification
10 2 (0.68%) CISM
10 2 (0.68%) MCDST
10 2 (0.68%) MCP
11 1 (0.34%) MCITP
Quality Assurance & Compliance
1 54 (18.24%) SLA
2 5 (1.69%) Disclosure Scotland
2 5 (1.69%) Solvency II
3 3 (1.01%) QA
4 2 (0.68%) GxP
5 1 (0.34%) COBIT
5 1 (0.34%) ISO/IEC 27001
5 1 (0.34%) PCI DSS
System Software
1 7 (2.36%) Active Directory
2 3 (1.01%) VMware Infrastructure
3 1 (0.34%) Shibboleth
3 1 (0.34%) Virtual Servers
3 1 (0.34%) XenDesktop
Systems Management
1 3 (1.01%) SCCM
2 2 (0.68%) SCOM
2 2 (0.68%) ServiceCenter
3 1 (0.34%) Ansible
3 1 (0.34%) Legato
Vendors
1 25 (8.45%) Microsoft
2 12 (4.05%) Remedy
3 9 (3.04%) IBM
3 9 (3.04%) ServiceNow
4 6 (2.03%) SAP
4 6 (2.03%) VMware
5 4 (1.35%) BMC
5 4 (1.35%) Citrix
5 4 (1.35%) HP
5 4 (1.35%) Oracle
6 3 (1.01%) Apple
6 3 (1.01%) Cisco
6 3 (1.01%) EMC
6 3 (1.01%) Sybase
7 2 (0.68%) PeopleSoft
7 2 (0.68%) Workday
8 1 (0.34%) Dell
8 1 (0.34%) Mercator
8 1 (0.34%) NetApp
8 1 (0.34%) Red Hat
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