The statistics below represent IT contracts advertised across the London region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Services Manager
Rank 269 279 296
Rank change year-on-year
+10 +17
Contract jobs requiring a Service Manager 173 159 125
As % of all contract IT jobs located in London 0.80% 0.68% 0.54%
As % of the Job Titles category 0.85% 0.72% 0.56%
Number of daily rates quoted 118 114 79
Median daily rate £425 £441 £400
Median daily rate % change year-on-year
-3.68% +10.31%
90% offered a daily rate of more than £325 £300 £313
10% offered a daily rate of more than £627 £593 £550
UK excluding London median daily rate £413 £400 £378
% change year-on-year
+3.12% +5.96%
Number of hourly rates quoted 4 0 1
Median hourly rate £27.60 - £50.00
UK excluding London median hourly rate £32.00 £30.52 £26.83
% change year-on-year
+4.84% +13.75%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20455 22168 22140
As % of all contract IT jobs located in London 95.14% 94.57% 95.09%
Number of daily rates quoted 14777 15491 15376
Median daily rate £463 £438 £425
Median daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 219 370 398
Median hourly rate £17.50 £19.72 £17.50
Median hourly rate % change year-on-year
-11.23% +12.65%
90% offered a hourly rate of more than £11.50 £11.25 £11.00
10% offered a hourly rate of more than £43.00 £52.17 £35.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Manager
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 1 July 2016.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 14 £400 -15.78% 3
Bromley - 10 £550 -
Croydon -7 6 £375 -
Brentford - 3 - -
Ilford - 2 - -
Kingston Upon Thames - 1 £325 -
Paddington - 1 - -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in London

For the 6 months to 1 July 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Manager in the job title.

1 260 (70.08%) ITIL
2 136 (36.66%) Service Management
3 128 (34.50%) Service Delivery
4 78 (21.02%) Finance
5 71 (19.14%) Security Cleared
6 67 (18.06%) ITIL Certification
7 65 (17.52%) Stakeholder Management
8 64 (17.25%) SC Cleared
9 59 (15.90%) SLA
10 56 (15.09%) ITSM
11 55 (14.82%) Project Management
12 50 (13.48%) Problem Management
13 42 (11.32%) ITIL V3
14 41 (11.05%) Agile Software Development
15 36 (9.70%) Change Management
15 36 (9.70%) PRINCE2
16 33 (8.89%) Incident Management
17 32 (8.63%) Windows
18 31 (8.36%) Analytical Skills
19 30 (8.09%) Service Design
19 30 (8.09%) Microsoft
20 29 (7.82%) Risk Management
21 21 (5.66%) MS Office
22 20 (5.39%) Business Continuity
23 19 (5.12%) Telecoms
24 18 (4.85%) Banking
24 18 (4.85%) SAP
24 18 (4.85%) Data Centre
25 17 (4.58%) Linux
25 17 (4.58%) Supplier Management

Service Manager Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (3.50%) Confluence
2 11 (2.96%) SharePoint
3 9 (2.43%) Apache
4 8 (2.16%) Skype for Business
5 6 (1.62%) MS Exchange
6 4 (1.08%) Tomcat
7 2 (0.54%) IBM Notes
7 2 (0.54%) IIS
8 1 (0.27%) CMS
8 1 (0.27%) Documentum
8 1 (0.27%) JBoss
Applications
1 21 (5.66%) MS Office
2 16 (4.31%) MS Excel
3 11 (2.96%) MS PowerPoint
4 3 (0.81%) MS Project
4 3 (0.81%) MS Visio
4 3 (0.81%) S-PLUS
Business Applications
1 3 (0.81%) Remedy ITSM
2 2 (0.54%) SAP Oil and Gas
3 1 (0.27%) Dynamics AX
3 1 (0.27%) Oracle Applications
Cloud Services
1 5 (1.35%) Office 365
2 2 (0.54%) Google Apps
2 2 (0.54%) SaaS
3 1 (0.27%) Amazon AWS
3 1 (0.27%) Mimecast
3 1 (0.27%) OpenShift
3 1 (0.27%) PaaS
Communications & Networking
1 10 (2.70%) LAN
2 7 (1.89%) SAN
3 6 (1.62%) WAN
4 5 (1.35%) Firewall
5 4 (1.08%) DHCP
5 4 (1.08%) DNS
5 4 (1.08%) Intranet
5 4 (1.08%) TCP/IP
6 3 (0.81%) Extranet
6 3 (0.81%) NAS
7 2 (0.54%) MPLS
7 2 (0.54%) MVNO
7 2 (0.54%) Network Security
8 1 (0.27%) Ethernet
8 1 (0.27%) LDAP
8 1 (0.27%) PBX
8 1 (0.27%) PSTN
8 1 (0.27%) S/MIME
8 1 (0.27%) VPN
8 1 (0.27%) Wi-Fi
Database & Business Intelligence
1 10 (2.70%) SQL Server
2 3 (0.81%) Data Warehouse
3 1 (0.27%) Informix
3 1 (0.27%) NonStop SQL
3 1 (0.27%) Oracle Database
3 1 (0.27%) Oracle Reports
3 1 (0.27%) SAP BW
Development Applications
1 5 (1.35%) Jenkins
2 4 (1.08%) Eclipse
2 4 (1.08%) JIRA
General
1 78 (21.02%) Finance
2 19 (5.12%) Telecoms
3 18 (4.85%) Banking
4 14 (3.77%) Law
5 9 (2.43%) Legal
6 5 (1.35%) French Language
7 4 (1.08%) Back Office
7 4 (1.08%) Publishing
7 4 (1.08%) Retail
8 3 (0.81%) Financial Institution
8 3 (0.81%) Local Government
9 2 (0.54%) Advertising
9 2 (0.54%) Electronics
9 2 (0.54%) Investment Banking
9 2 (0.54%) Manufacturing
9 2 (0.54%) Marketing
10 1 (0.27%) Front Office
10 1 (0.27%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (1.08%) Middleware
2 3 (0.81%) Web Services
3 2 (0.54%) .NET
4 1 (0.27%) JSON
4 1 (0.27%) WSDL
Miscellaneous
1 31 (8.36%) Analytical Skills
2 18 (4.85%) Data Centre
3 15 (4.04%) User Experience
4 12 (3.23%) Management Information System
5 8 (2.16%) Virtual Team
6 7 (1.89%) Performance Metrics
7 5 (1.35%) FMCG
8 4 (1.08%) Statistics
9 3 (0.81%) BYOD
9 3 (0.81%) Data Protection Act
9 3 (0.81%) Mobile App
9 3 (0.81%) Social Media
10 2 (0.54%) BBC
10 2 (0.54%) Interactive TV
10 2 (0.54%) PMI
10 2 (0.54%) Video Conferencing
11 1 (0.27%) CESG
11 1 (0.27%) CESG CLAS
11 1 (0.27%) CLARiiON
11 1 (0.27%) Client/Server
Operating Systems
1 32 (8.63%) Windows
2 17 (4.58%) Linux
3 10 (2.70%) Red Hat Enterprise Linux
4 9 (2.43%) Windows 7
5 6 (1.62%) Windows Server 2012
5 6 (1.62%) Windows XP
6 5 (1.35%) CentOS
7 4 (1.08%) Unix
7 4 (1.08%) Windows 8
8 3 (0.81%) Solaris
8 3 (0.81%) Windows Server 2003
9 2 (0.54%) Windows Server
9 2 (0.54%) Windows Server 2008
Processes & Methodologies
1 260 (70.08%) ITIL
2 136 (36.66%) Service Management
3 128 (34.50%) Service Delivery
4 65 (17.52%) Stakeholder Management
5 56 (15.09%) ITSM
6 55 (14.82%) Project Management
7 50 (13.48%) Problem Management
8 42 (11.32%) ITIL V3
9 41 (11.05%) Agile Software Development
10 36 (9.70%) Change Management
10 36 (9.70%) PRINCE2
11 33 (8.89%) Incident Management
12 30 (8.09%) Service Design
13 29 (7.82%) Risk Management
14 20 (5.39%) Business Continuity
15 17 (4.58%) Supplier Management
16 13 (3.50%) Continuous Improvement
16 13 (3.50%) DevOps
17 12 (3.23%) Information Architecture
17 12 (3.23%) Release Management
Programming Languages
1 6 (1.62%) SQL
2 3 (0.81%) Perl
2 3 (0.81%) Ruby
3 2 (0.54%) C
4 1 (0.27%) C++
4 1 (0.27%) Java
4 1 (0.27%) JavaScript
Qualifications
1 71 (19.14%) Security Cleared
2 67 (18.06%) ITIL Certification
3 64 (17.25%) SC Cleared
4 12 (3.23%) Degree
5 9 (2.43%) ISEB
6 7 (1.89%) PRINCE2 Certification
7 6 (1.62%) DV Cleared
8 5 (1.35%) BPSS Clearance
8 5 (1.35%) ITIL Foundation Certificate
9 4 (1.08%) ISTQB
9 4 (1.08%) MCP
9 4 (1.08%) PRINCE2 Practitioner
10 3 (0.81%) MBCS
10 3 (0.81%) Microsoft Certification
11 2 (0.54%) CISSP
11 2 (0.54%) MCITP
11 2 (0.54%) MCTS
11 2 (0.54%) PMI Certification
12 1 (0.27%) MBA
12 1 (0.27%) MCSE
Quality Assurance & Compliance
1 59 (15.90%) SLA
2 5 (1.35%) Disclosure Scotland
3 1 (0.27%) BS7799
3 1 (0.27%) ISO 9002
3 1 (0.27%) ISO/IEC 27001
3 1 (0.27%) QA
3 1 (0.27%) Sarbanes-Oxley
System Software
1 14 (3.77%) Active Directory
2 5 (1.35%) VMware Infrastructure
3 3 (0.81%) Terminal Server
4 1 (0.27%) Hyper-V
Systems Management
1 9 (2.43%) Puppet
2 5 (1.35%) ZABBIX
3 4 (1.08%) SCCM
4 3 (0.81%) Ansible
4 3 (0.81%) Opscode Chef
5 2 (0.54%) SCOM
5 2 (0.54%) ServiceCenter
Vendors
1 30 (8.09%) Microsoft
2 18 (4.85%) SAP
3 14 (3.77%) ServiceNow
4 13 (3.50%) Red Hat
5 12 (3.23%) Oracle
6 10 (2.70%) Remedy
6 10 (2.70%) VMware
7 6 (1.62%) Citrix
8 5 (1.35%) EMC
8 5 (1.35%) HP
9 4 (1.08%) BMC
9 4 (1.08%) Pega
10 3 (0.81%) Cisco
10 3 (0.81%) Twitter
10 3 (0.81%) Wyse
11 2 (0.54%) arcserve
11 2 (0.54%) Dell
11 2 (0.54%) IBM
11 2 (0.54%) Lotus
11 2 (0.54%) NetApp
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