Service Manager Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Manager
Rank 248 221 286
Rank change year-on-year
-27 +65
Contract jobs requiring a Service Manager 131 210 154
As % of all contract IT jobs located in London 0.605% 0.780% 0.487%
As % of the Job Titles category 0.657% 0.843% 0.526%
Number of daily rates quoted 80 142 100
Average daily rate £425 £450 £450
Average daily rate % change year-on-year
-5.55% -
90% offered a daily rate of more than £300 £325 £352
10% offered a daily rate of more than £530 £570 £564
UK excluding London average daily rate £363 £370 £338
% change year-on-year
-1.91% +9.62%
Number of hourly rates quoted 2 6 0
Average hourly rate £37.20 £41.38 -
Average hourly rate % change year-on-year
-10.10% -
UK excluding London average hourly rate £19.39 £11.75 £24.81
% change year-on-year
+65.02% -52.64%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 19937 24898 29250
As % of all contract IT jobs located in London 92.14% 92.45% 92.53%
Number of daily rates quoted 13430 16056 18793
Average daily rate £450 £440 £475
Average daily rate % change year-on-year
+2.27% -7.36%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 446 620 684
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the London region as a proportion of the total demand within the Job Titles category.

London Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

London Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 23 May 2013.

London Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

London Service Manager Hourly Rate Trend

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 23 May 2013.

London Service Manager Hourly Rate Histogram

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London +2 26 £415 -7.77%
Uxbridge 0 4 £430 -11.15%
Canary Wharf -5 2 £600 +32.59%
Hounslow -4 1 £288 -
Kingston Upon Thames - 1 £470 -
Beckenham - 1 - -
Hammersmith - 1 £288 -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 150 (65.22%) ITIL
2 107 (46.52%) Service Delivery
3 69 (30.00%) Service Management
4 51 (22.17%) Finance
5 45 (19.57%) SLA
6 32 (13.91%) PRINCE2
6 32 (13.91%) Change Management
7 31 (13.48%) Banking
8 29 (12.61%) ITIL Certification
9 28 (12.17%) Project Management
10 21 (9.130%) Supplier Management
10 21 (9.130%) ITIL V3
11 20 (8.696%) ITSM
12 17 (7.391%) Problem Management
13 16 (6.957%) Stakeholder Management
13 16 (6.957%) Windows
13 16 (6.957%) Continuous Improvement
14 15 (6.522%) SAP
14 15 (6.522%) Microsoft
14 15 (6.522%) Degree
14 15 (6.522%) Retail
15 12 (5.217%) Programme Management
15 12 (5.217%) Incident Management
15 12 (5.217%) Release Management
15 12 (5.217%) Telecoms
16 11 (4.783%) MS Excel
17 10 (4.348%) Cisco
17 10 (4.348%) IBM
17 10 (4.348%) Legal
17 10 (4.348%) Disaster Recovery

Service Manager
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (1.304%) WebSphere
2 2 (0.870%) .NET
2 2 (0.870%) Web Services
2 2 (0.870%) XML
3 1 (0.435%) Flash
3 1 (0.435%) COM
3 1 (0.435%) CSS
3 1 (0.435%) HTML
3 1 (0.435%) Middleware
3 1 (0.435%) LAMP
Application Platforms
1 7 (3.043%) MS Exchange
2 5 (2.174%) Exchange Server 2010
2 5 (2.174%) SharePoint
3 4 (1.739%) CMS
4 2 (0.870%) IIS
4 2 (0.870%) SharePoint Server
4 2 (0.870%) SharePoint 2010
5 1 (0.435%) Lync
5 1 (0.435%) Alfresco
5 1 (0.435%) Drupal
5 1 (0.435%) WebSphere Message Broker
5 1 (0.435%) Magento
5 1 (0.435%) Lotus Notes
5 1 (0.435%) WebLogic
5 1 (0.435%) Blackberry Enterprise Server
5 1 (0.435%) WebSphere MQ
Applications
1 11 (4.783%) MS Excel
2 8 (3.478%) MS Office
3 5 (2.174%) MS Project
4 3 (1.304%) Office 365
5 2 (0.870%) MS PowerPoint
6 1 (0.435%) MS Visio
Business Applications
1 5 (2.174%) SAP Oil and Gas
2 1 (0.435%) SAP FI/CO
2 1 (0.435%) SAP MDM
2 1 (0.435%) SAP CO
2 1 (0.435%) Remedy ITSM
2 1 (0.435%) SAP SD
2 1 (0.435%) SAP FI
Communications & Networking
1 5 (2.174%) Wi-Fi
2 4 (1.739%) Wireless
2 4 (1.739%) LAN
3 3 (1.304%) 4G
3 3 (1.304%) WAN
3 3 (1.304%) 3G
3 3 (1.304%) Internet
4 2 (0.870%) Kerberos
4 2 (0.870%) VPN
4 2 (0.870%) SAN
4 2 (0.870%) LDAP
5 1 (0.435%) ADSL2+
5 1 (0.435%) Network Security
5 1 (0.435%) Cisco IPT
5 1 (0.435%) VoIP
5 1 (0.435%) ADSL
5 1 (0.435%) MPLS
5 1 (0.435%) Intranet
5 1 (0.435%) Firewall
Database & Business Intelligence
1 3 (1.304%) SQL Server
2 1 (0.435%) BusinessObjects
Development Applications
1 2 (0.870%) JIRA
2 1 (0.435%) Subversion
2 1 (0.435%) LoadRunner
General
1 51 (22.17%) Finance
2 31 (13.48%) Banking
3 15 (6.522%) Retail
4 12 (5.217%) Telecoms
5 10 (4.348%) Legal
6 8 (3.478%) Marketing
6 8 (3.478%) Investment Banking
7 7 (3.043%) Law
8 4 (1.739%) Publishing
8 4 (1.739%) Pharmaceutical
9 3 (1.304%) Local Government
10 2 (0.870%) German Language
10 2 (0.870%) Games
11 1 (0.435%) Billing
11 1 (0.435%) Retail Banking
11 1 (0.435%) Advertising
11 1 (0.435%) Aerospace
Miscellaneous
1 6 (2.609%) NHS
2 5 (2.174%) Management Information System
3 4 (1.739%) SaaS
3 4 (1.739%) PaaS
3 4 (1.739%) IaaS
4 3 (1.304%) Enterprise Software
4 3 (1.304%) CMDB
5 2 (0.870%) Market Risk
5 2 (0.870%) FMCG
5 2 (0.870%) Credit Risk
5 2 (0.870%) Mobile Payment
6 1 (0.435%) Mobile App
6 1 (0.435%) Open Source
6 1 (0.435%) Kindle
6 1 (0.435%) SWIFT
6 1 (0.435%) PDA
6 1 (0.435%) IVR
6 1 (0.435%) Fat Client
6 1 (0.435%) Cloud Computing
6 1 (0.435%) Statistics
Operating Systems
1 16 (6.957%) Windows
2 6 (2.609%) UNIX
3 5 (2.174%) Linux
4 3 (1.304%) Solaris
5 2 (0.870%) Windows 7
6 1 (0.435%) CentOS
6 1 (0.435%) HPUX
6 1 (0.435%) Windows XP
Processes & Methodologies
1 150 (65.22%) ITIL
2 107 (46.52%) Service Delivery
3 69 (30.00%) Service Management
4 32 (13.91%) PRINCE2
4 32 (13.91%) Change Management
5 28 (12.17%) Project Management
6 21 (9.130%) Supplier Management
6 21 (9.130%) ITIL V3
7 20 (8.696%) ITSM
8 17 (7.391%) Problem Management
9 16 (6.957%) Stakeholder Management
9 16 (6.957%) Continuous Improvement
10 12 (5.217%) Programme Management
10 12 (5.217%) Incident Management
10 12 (5.217%) Release Management
11 10 (4.348%) Disaster Recovery
12 9 (3.913%) Change Control
12 9 (3.913%) Stakeholder Engagement
12 9 (3.913%) Service Desk Management
13 8 (3.478%) E-Commerce
Programming Languages
1 7 (3.043%) SQL
2 2 (0.870%) Java
3 1 (0.435%) T-SQL
3 1 (0.435%) PHP
3 1 (0.435%) C
Qualifications
1 29 (12.61%) ITIL Certification
2 15 (6.522%) Degree
3 6 (2.609%) Security Cleared
4 4 (1.739%) DV Cleared
5 3 (1.304%) Cisco Certification
5 3 (1.304%) CCNP
6 2 (0.870%) PRINCE2 Certification
6 2 (0.870%) Citrix Certification
6 2 (0.870%) MCITP
7 1 (0.435%) SC Cleared
7 1 (0.435%) CTC Cleared
7 1 (0.435%) MCSA
7 1 (0.435%) CISSP
7 1 (0.435%) Microsoft Certification
7 1 (0.435%) CISM
Quality Assurance & Compliance
1 45 (19.57%) SLA
2 6 (2.609%) ISO 9001
3 4 (1.739%) ISO/IEC 27001
4 3 (1.304%) COBIT
4 3 (1.304%) QA
5 2 (0.870%) ISO/IEC 20000
6 1 (0.435%) Sarbanes-Oxley
System Software
1 4 (1.739%) Active Directory
2 3 (1.304%) VMware Infrastructure
3 1 (0.435%) vSphere
3 1 (0.435%) XenApp
3 1 (0.435%) XenDesktop
Systems Management
1 3 (1.304%) Cisco UCCX
1 3 (1.304%) Cisco UCCE
2 2 (0.870%) Puppet
3 1 (0.435%) CA Wily
3 1 (0.435%) HP Quality Center
3 1 (0.435%) Splunk
3 1 (0.435%) SCCM
3 1 (0.435%) SCOM
3 1 (0.435%) Tivoli
3 1 (0.435%) Tivoli Storage Manager
Vendors
1 15 (6.522%) SAP
1 15 (6.522%) Microsoft
2 10 (4.348%) Cisco
2 10 (4.348%) IBM
3 7 (3.043%) Remedy
4 6 (2.609%) Citrix
4 6 (2.609%) VMware
5 4 (1.739%) Oracle
6 3 (1.304%) Altiris
7 2 (0.870%) Murex
7 2 (0.870%) NetApp
8 1 (0.435%) Computacenter
8 1 (0.435%) Mitel
8 1 (0.435%) Siebel
8 1 (0.435%) Business Objects
8 1 (0.435%) CA
8 1 (0.435%) Avaya
8 1 (0.435%) Lotus
8 1 (0.435%) Red Hat
8 1 (0.435%) HP
Service Delivery Manager
Kingston Upon Thames, Surrey
To be considered for the role you will require - - Experience of Managing Large Internal Teams (End User Computing/Networks/App Support/Infrastructure etc) - Experience designing and implementing ITIL...
ReThink Recruitment
Rate: £450 - £490 per day
Posted: 22 May 2013
Service Delivery Manager
Kingston Upon Thames, Surrey
They require - - Experience of Managing Teams (App Support/Infrastructure etc) - Experience implementing ITIL Frameworks, as well as SLA's and KPI's - Experience working with "Heads of" and...
ReThink Recruitment
Rate: £450 - £490 per day
Posted: 16 May 2013
Service Delivery Manager
City, London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
Service Delivery Manager
City of London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
IT Service Manager - Banking
London
Previous file transfer knowledge is not required as this role is not technically hands on, a more generalist infrastructure service delivery background is more applicable. The core focuses...
Huxley Associates
Rate: £45000 - £60000 per annum + Benefits + Bonus
Posted: 17 May 2013
Service Management Manager (Requirement and Acceptance)
London
Main Duties/ Responsibilities * Writing and delivering the acceptance strategy, * Bringing ways of working on board and possibly training them in the process* Directing the testing process and overseeing...
Capita Resourcing
Posted: 13 May 2013
Digital Service Manager
London
Working with our large retail banking client, we are looking for a Service Manager to work as part of a digital team, responsible for on-going BAU Service...
Reed Professional Services
Rate: £475 - £500 per day
Posted: 21 May 2013
Service Transition Manager
London
Configuration Management: experience of CMDB development, maintenance and support... BCP planning and coordination, ensuring that practical IT Business Continuity and Disaster Recovery (DR) plans are maintained and tested,...
Global Technology Solutions Ltd
Rate: £300 - £348 per day
Posted: 22 May 2013
Service Manager- Retail Banking, Digital, Online, Banking app
London
Our large Banking client is looking to on board an accomplished Service Manager to join their Digital team on the Retail side of the business You will be...
Reed Professional Services
Rate: £425 - £475 per day + Circa
Posted: 22 May 2013
Shared Services Project Manager
London
A Higher Education body in London are looking to recruit a Project Manager to help expand its shared services. You will be working closely with the directors to...
Real Staffing
Rate: £400 - £500 per day
Posted: 15 May 2013
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Last Updated Thursday 23 May 2013
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