The table below looks at the statistics for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Manager
Rank 238 268 307
Rank change year-on-year
+30 +39
Contract jobs requiring a Service Manager 201 152 124
As % of all contract IT jobs located in London 0.85% 0.63% 0.49%
As % of the Job Titles category 0.92% 0.68% 0.53%
Number of daily rates quoted 130 106 78
Average daily rate
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of your Daily Rate
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£450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £339 £311 £323
10% offered a daily rate of more than £625 £525 £568
UK excluding London average daily rate £400 £390 £375
% change year-on-year
+2.56% +4.00%
Number of hourly rates quoted 0 5 2
Average hourly rate - £18.00 £108.00
Average hourly rate % change year-on-year
- -83.33%
UK excluding London average hourly rate £30.52 £26.92 £22.00
% change year-on-year
+13.39% +22.34%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21947 22424 23496
As % of all contract IT jobs located in London 92.67% 92.53% 92.92%
Number of daily rates quoted 15477 15302 16131
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £275 £274 £275
10% offered a daily rate of more than £605 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 310 411 450
Average hourly rate £18.00 £17.50 £19.50
Average hourly rate % change year-on-year
+2.85% -10.25%
90% offered a hourly rate of more than £12.50 £11.50 £13.00
10% offered a hourly rate of more than £43.00 £45.00 £47.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 3 September 2015.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 45 £475 +5.55% 12
Feltham - 7 £440 -
Canary Wharf - 6 £525 -
Croydon -16 3 £375 -
Brentford - 2 £409 -
Chessington - 2 - -
Kingston Upon Thames - 2 - -
Bromley - 1 £600 - 1
Southwark - 1 £390 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 3 September 2015, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 215 (60.22%) ITIL
2 165 (46.22%) Service Management
2 165 (46.22%) Service Delivery
3 104 (29.13%) Finance
4 71 (19.89%) SLA
5 62 (17.37%) ITSM
6 53 (14.85%) Project Management
7 52 (14.57%) ITIL Certification
8 44 (12.32%) Change Management
9 40 (11.20%) PRINCE2
10 35 (9.80%) Degree
11 34 (9.52%) Security Cleared
12 33 (9.24%) Stakeholder Management
13 29 (8.12%) Analytical Skills
14 27 (7.56%) Microsoft
15 25 (7.00%) SAP
15 25 (7.00%) Problem Management
16 23 (6.44%) ITIL V3
17 22 (6.16%) Incident Management
18 21 (5.88%) Remedy
18 21 (5.88%) Data Centre
19 20 (5.60%) Supplier Management
20 19 (5.32%) Agile Software Development
20 19 (5.32%) Banking
20 19 (5.32%) ERP
20 19 (5.32%) Continuous Improvement
21 18 (5.04%) MS Excel
22 17 (4.76%) Remedy ITSM
23 16 (4.48%) Retail
23 16 (4.48%) BMC

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 3 September 2015, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (3.64%) SharePoint
2 5 (1.40%) MS Exchange
3 3 (0.84%) IIS
4 2 (0.56%) CMS
5 1 (0.28%) Lync
5 1 (0.28%) Exchange Server 2010
Applications
1 18 (5.04%) MS Excel
2 11 (3.08%) MS Office
2 11 (3.08%) Spreadsheet
3 6 (1.68%) MS PowerPoint
3 6 (1.68%) MS Project
4 4 (1.12%) MS Visio
Business Applications
1 17 (4.76%) Remedy ITSM
2 6 (1.68%) SAP FI
2 6 (1.68%) SAP FI/CO
2 6 (1.68%) SAP CO
3 5 (1.40%) SAP BPC
4 3 (0.84%) Dynamics AX
5 2 (0.56%) Dynamics NAV
5 2 (0.56%) Maximo
5 2 (0.56%) SAP HR
6 1 (0.28%) SAP SD
6 1 (0.28%) SAP MM
6 1 (0.28%) SAP PP
6 1 (0.28%) SAP PM
6 1 (0.28%) Dynamics CRM
6 1 (0.28%) SAP SRM
6 1 (0.28%) SAP ERP
6 1 (0.28%) SAP GRC
Cloud Services
1 6 (1.68%) Amazon AWS
1 6 (1.68%) Office 365
2 5 (1.40%) SaaS
2 5 (1.40%) Cloud Computing
3 2 (0.56%) Microsoft Azure
3 2 (0.56%) SuccessFactors
4 1 (0.28%) SoftLayer
4 1 (0.28%) IaaS
Communications & Networking
1 6 (1.68%) VPN
1 6 (1.68%) Firewall
1 6 (1.68%) NAS
2 5 (1.40%) SAN
2 5 (1.40%) WAN
3 4 (1.12%) LAN
4 3 (0.84%) TCP/IP
4 3 (0.84%) DHCP
4 3 (0.84%) IPv4
4 3 (0.84%) IPv6
4 3 (0.84%) Network Security
5 2 (0.56%) Wi-Fi
5 2 (0.56%) Internet
6 1 (0.28%) BGP
6 1 (0.28%) ICMP
6 1 (0.28%) Intranet
6 1 (0.28%) Cisco ASA
6 1 (0.28%) DNS
6 1 (0.28%) HTTP
6 1 (0.28%) Unified Communications
Database & Business Intelligence
1 6 (1.68%) SQL Server
2 5 (1.40%) BusinessObjects
3 3 (0.84%) Big Data
4 2 (0.56%) QlikView
4 2 (0.56%) Data Warehouse
5 1 (0.28%) Data Mining
5 1 (0.28%) DB2
5 1 (0.28%) SAP BW
5 1 (0.28%) SAP BI
5 1 (0.28%) SQL Server Reporting Services
5 1 (0.28%) Hadoop
5 1 (0.28%) NoSQL
5 1 (0.28%) SQL Server 2012
5 1 (0.28%) Oracle Database
Development Applications
1 1 (0.28%) JIRA
General
1 104 (29.13%) Finance
2 19 (5.32%) Banking
3 16 (4.48%) Retail
4 12 (3.36%) Telecoms
5 10 (2.80%) Law
6 7 (1.96%) Investment Banking
7 6 (1.68%) Marketing
7 6 (1.68%) Legal
7 6 (1.68%) Billing
8 5 (1.40%) Advertising
9 4 (1.12%) Manufacturing
9 4 (1.12%) Pharmaceutical
10 2 (0.56%) Back Office
10 2 (0.56%) Publishing
10 2 (0.56%) French Language
10 2 (0.56%) Spanish Language
11 1 (0.28%) Swedish Language
11 1 (0.28%) Multimedia
11 1 (0.28%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (1.96%) .NET
2 4 (1.12%) Web Services
3 2 (0.56%) J2EE
4 1 (0.28%) ASP.NET
4 1 (0.28%) SOAP
4 1 (0.28%) XML
4 1 (0.28%) EDI
4 1 (0.28%) Middleware
4 1 (0.28%) .NET Framework
Miscellaneous
1 29 (8.12%) Analytical Skills
2 21 (5.88%) Data Centre
3 9 (2.52%) Performance Metrics
3 9 (2.52%) CMDB
4 8 (2.24%) FMCG
5 7 (1.96%) PMI
6 3 (0.84%) Derivative
6 3 (0.84%) Management Information System
6 3 (0.84%) Hybrid Cloud
6 3 (0.84%) Hedge funds
6 3 (0.84%) User Experience
7 2 (0.56%) Social Media
7 2 (0.56%) Statistics
7 2 (0.56%) Computer Science
7 2 (0.56%) NHS
7 2 (0.56%) Biometrics
8 1 (0.28%) Blackberry
8 1 (0.28%) GIS
8 1 (0.28%) Thin Client
8 1 (0.28%) Life Science
Operating Systems
1 9 (2.52%) Windows
2 3 (0.84%) Linux
2 3 (0.84%) Windows Server 2008
3 2 (0.56%) Windows Server 2003
3 2 (0.56%) Android
3 2 (0.56%) Windows XP
3 2 (0.56%) Apple iOS
4 1 (0.28%) Windows 8
4 1 (0.28%) Windows Server 2012
4 1 (0.28%) UNIX
4 1 (0.28%) Mac OS X
4 1 (0.28%) AIX
4 1 (0.28%) Red Hat Enterprise Linux
4 1 (0.28%) Windows 7
Processes & Methodologies
1 215 (60.22%) ITIL
2 165 (46.22%) Service Management
2 165 (46.22%) Service Delivery
3 62 (17.37%) ITSM
4 53 (14.85%) Project Management
5 44 (12.32%) Change Management
6 40 (11.20%) PRINCE2
7 33 (9.24%) Stakeholder Management
8 25 (7.00%) Problem Management
9 23 (6.44%) ITIL V3
10 22 (6.16%) Incident Management
11 20 (5.60%) Supplier Management
12 19 (5.32%) Agile Software Development
12 19 (5.32%) ERP
12 19 (5.32%) Continuous Improvement
13 13 (3.64%) Transition Management
13 13 (3.64%) CRM
13 13 (3.64%) Release Management
14 12 (3.36%) Configuration Management
14 12 (3.36%) Asset Management
Programming Languages
1 7 (1.96%) SQL
2 5 (1.40%) C#
3 3 (0.84%) Java
3 3 (0.84%) VB.NET
4 2 (0.56%) C
5 1 (0.28%) COBOL
5 1 (0.28%) T-SQL
Qualifications
1 52 (14.57%) ITIL Certification
2 35 (9.80%) Degree
3 34 (9.52%) Security Cleared
4 14 (3.92%) SC Cleared
5 10 (2.80%) ITIL Foundation Certificate
5 10 (2.80%) DV Cleared
6 8 (2.24%) PMI Certification
7 7 (1.96%) PRINCE2 Certification
8 5 (1.40%) PRINCE2 Practitioner
8 5 (1.40%) Cisco Certification
8 5 (1.40%) CCNA
9 4 (1.12%) ISEB
9 4 (1.12%) ISTQB
10 3 (0.84%) MBA
11 2 (0.56%) MCP
11 2 (0.56%) MCSE
11 2 (0.56%) CCNP
11 2 (0.56%) Microsoft Certification
12 1 (0.28%) PMP
12 1 (0.28%) ACCA
Quality Assurance & Compliance
1 71 (19.89%) SLA
2 9 (2.52%) QA
3 6 (1.68%) COBIT
4 1 (0.28%) ISO/IEC 20000
System Software
1 6 (1.68%) Active Directory
2 5 (1.40%) VMware Infrastructure
3 2 (0.56%) vCloud
3 2 (0.56%) XenApp
4 1 (0.28%) EMC RecoverPoint
4 1 (0.28%) vSphere
4 1 (0.28%) UAG
4 1 (0.28%) Hyper-V
Systems Management
1 4 (1.12%) SCCM
1 4 (1.12%) HP Quality Center
2 1 (0.28%) NetBackup
2 1 (0.28%) EMC NetWorker
Vendors
1 27 (7.56%) Microsoft
2 25 (7.00%) SAP
3 21 (5.88%) Remedy
4 16 (4.48%) BMC
5 11 (3.08%) VMware
6 10 (2.80%) ServiceNow
7 9 (2.52%) Cisco
8 8 (2.24%) Citrix
8 8 (2.24%) Oracle
9 3 (0.84%) Sage
9 3 (0.84%) HP
9 3 (0.84%) EMC
10 2 (0.56%) Sun
10 2 (0.56%) NetApp
10 2 (0.56%) JDA
10 2 (0.56%) LANDesk
10 2 (0.56%) Splunk
11 1 (0.28%) Eloqua
11 1 (0.28%) Infoblox
11 1 (0.28%) Yardi
City, London
First Point
Rate: £450 - £475 per day
Posted: 5 days ago
City, London
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Rate: £450 - £500 per day
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Posted: 6 days ago
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Rate: £400 - £450 per day
Posted: 6 days ago
London
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Rate: competitive
Posted: 6 days ago
London
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Rate: £550 - £600 per day
Posted: 6 days ago
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Computer Futures
Rate: competitive
Posted: 7 days ago
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Rate: competitive
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Venturi
Rate: £320 - £420 per day + DOE
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