The table below looks at the statistics for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 257 277 274
Rank change year-on-year
+20 -3
Contract jobs requiring a Service Manager 160 154 156
As % of all contract IT jobs located in London 0.65% 0.61% 0.60%
As % of the Job Titles category 0.71% 0.66% 0.65%
Number of daily rates quoted 117 100 101
Average daily rate
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of your Daily Rate
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£425 £425 £450
Average daily rate % change year-on-year
- -5.55%
90% offered a daily rate of more than £325 £328 £325
10% offered a daily rate of more than £525 £550 £725
UK excluding London average daily rate £400 £378 £355
% change year-on-year
+5.96% +6.33%
Number of hourly rates quoted 6 4 2
Average hourly rate £18.13 £43.56 £31.25
Average hourly rate % change year-on-year
-58.38% +39.38%
90% offered a hourly rate of more than £17.25 £27.45 £20.25
10% offered a hourly rate of more than £30.25 £149.88 £42.25
UK excluding London average hourly rate £26.83 £22.00 £26.50
% change year-on-year
+21.95% -16.98%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22649 23455 24036
As % of all contract IT jobs located in London 92.28% 92.88% 93.00%
Number of daily rates quoted 15806 16148 15867
Average daily rate £425 £435 £430
Average daily rate % change year-on-year
-2.29% +1.16%
90% offered a daily rate of more than £270 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 427 422 590
Average hourly rate £17.50 £19.00 £19.50
Average hourly rate % change year-on-year
-7.89% -2.56%
90% offered a hourly rate of more than £11.50 £13.00 £12.42
10% offered a hourly rate of more than £42.50 £44.62 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 30 September 2014.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 30 September 2014.

Service Manager Hourly Rate Histogram in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 36 £410 -2.08% 14
Croydon -9 1 - -
Feltham - - - -
Harrow - - - -
Kingston Upon Thames - - - - 2
Twickenham - - - -
Uxbridge - - - -
Westminster - - - -
Canary Wharf - - - -
Paddington - - - -
Southwark - - - -
Hammersmith - - - -
Wimbledon - - - -
Bromley - - - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 30 September 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 173 (59.66%) ITIL
2 126 (43.45%) Service Delivery
3 101 (34.83%) Service Management
4 52 (17.93%) Project Management
5 51 (17.59%) Finance
6 41 (14.14%) SLA
7 33 (11.38%) Microsoft
8 32 (11.03%) ITIL Certification
9 31 (10.69%) Incident Management
10 30 (10.34%) PRINCE2
11 28 (9.66%) Change Management
11 28 (9.66%) ITSM
12 26 (8.97%) Analytical Skills
13 23 (7.93%) Banking
13 23 (7.93%) MS Excel
14 19 (6.55%) Agile Software Development
14 19 (6.55%) Security Cleared
15 18 (6.21%) Continuous Improvement
16 17 (5.86%) ITIL V3
16 17 (5.86%) Degree
16 17 (5.86%) Oracle
17 16 (5.52%) Migration
17 16 (5.52%) Retail
18 15 (5.17%) Stakeholder Management
19 14 (4.83%) SQL
20 13 (4.48%) Disaster Recovery
21 12 (4.14%) Telecoms
21 12 (4.14%) SharePoint
21 12 (4.14%) Supplier Management
21 12 (4.14%) Problem Management

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 30 September 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (4.14%) SharePoint
2 5 (1.72%) Lync
3 2 (0.69%) MS Exchange
4 1 (0.34%) BizTalk Server
4 1 (0.34%) Blackberry Enterprise Server
4 1 (0.34%) CMS
4 1 (0.34%) WorkSite
4 1 (0.34%) SharePoint 2010
4 1 (0.34%) SharePoint 2013
4 1 (0.34%) IBM Notes
Applications
1 23 (7.93%) MS Excel
2 9 (3.10%) MS Office
3 6 (2.07%) MS Project
4 4 (1.38%) MS PowerPoint
5 3 (1.03%) MS Visio
6 1 (0.34%) Adobe Illustrator
6 1 (0.34%) Photoshop
6 1 (0.34%) InfoPath
6 1 (0.34%) Spreadsheet
Business Applications
1 9 (3.10%) Remedy ITSM
2 2 (0.69%) Google Analytics
3 1 (0.34%) Oracle EBS R12
3 1 (0.34%) Oracle Retail
3 1 (0.34%) Oracle Procure-to-Pay
3 1 (0.34%) SAP HR
3 1 (0.34%) Summit
3 1 (0.34%) SAP Oil and Gas
Cloud Services
1 11 (3.79%) SaaS
2 9 (3.10%) PaaS
3 8 (2.76%) IaaS
Communications & Networking
1 4 (1.38%) Intranet
2 3 (1.03%) Internet
2 3 (1.03%) SAN
3 2 (0.69%) Firewall
3 2 (0.69%) LAN
3 2 (0.69%) WAN
4 1 (0.34%) DHCP
4 1 (0.34%) DNS
4 1 (0.34%) MPLS
4 1 (0.34%) OSPF
4 1 (0.34%) BGP
4 1 (0.34%) EIGRP
4 1 (0.34%) IPsec
4 1 (0.34%) NGN
4 1 (0.34%) Unified Communications
4 1 (0.34%) Cisco Nexus
4 1 (0.34%) Multicast
4 1 (0.34%) LDAP
Database & Business Intelligence
1 10 (3.45%) SQL Server
2 3 (1.03%) Data Mining
3 2 (0.69%) SQL Server Reporting Services
4 1 (0.34%) SQL Server Integration Services
4 1 (0.34%) Spotfire
4 1 (0.34%) BusinessObjects Web Intelligence
4 1 (0.34%) SQL Server Analysis Services
4 1 (0.34%) Oracle Database
4 1 (0.34%) BusinessObjects
4 1 (0.34%) DataStage
4 1 (0.34%) Crystal Reports
4 1 (0.34%) Data Warehouse
Development Applications
1 10 (3.45%) Team Foundation Server
2 3 (1.03%) Ant
2 3 (1.03%) Subversion
2 3 (1.03%) Maven
General
1 51 (17.59%) Finance
2 23 (7.93%) Banking
3 16 (5.52%) Retail
4 12 (4.14%) Telecoms
5 10 (3.45%) Investment Banking
6 5 (1.72%) Local Government
7 4 (1.38%) Marketing
7 4 (1.38%) Advertising
8 3 (1.03%) Law
8 3 (1.03%) Legal
9 2 (0.69%) Manufacturing
9 2 (0.69%) Pharmaceutical
9 2 (0.69%) Financial Institution
10 1 (0.34%) Front Office
10 1 (0.34%) Electronics
10 1 (0.34%) Aerospace
10 1 (0.34%) Publishing
10 1 (0.34%) Games
10 1 (0.34%) Billing
10 1 (0.34%) French Language
Libraries, Frameworks & Software Standards
1 3 (1.03%) Web Services
2 1 (0.34%) Velocity
2 1 (0.34%) HTML
2 1 (0.34%) .NET
2 1 (0.34%) COM
2 1 (0.34%) CSS
Miscellaneous
1 26 (8.97%) Analytical Skills
2 11 (3.79%) Management Information System
3 10 (3.45%) Client/Server
4 9 (3.10%) NHS
5 5 (1.72%) Social Media
6 4 (1.38%) User Experience
6 4 (1.38%) Open Source
6 4 (1.38%) Statistics
7 3 (1.03%) Data Protection Act
7 3 (1.03%) Video Conferencing
8 2 (0.69%) Smartcard
8 2 (0.69%) Digital Media
9 1 (0.34%) Enterprise Software
9 1 (0.34%) Blackberry
9 1 (0.34%) DTV
9 1 (0.34%) Freedom of Information
9 1 (0.34%) Freedom of Information Act
9 1 (0.34%) Mathematics
9 1 (0.34%) Computer Science
9 1 (0.34%) CMDB
Operating Systems
1 11 (3.79%) Windows
2 5 (1.72%) UNIX
3 3 (1.03%) Windows 7
3 3 (1.03%) Windows 8
4 2 (0.69%) Windows Server 2012
Processes & Methodologies
1 173 (59.66%) ITIL
2 126 (43.45%) Service Delivery
3 101 (34.83%) Service Management
4 52 (17.93%) Project Management
5 31 (10.69%) Incident Management
6 30 (10.34%) PRINCE2
7 28 (9.66%) Change Management
7 28 (9.66%) ITSM
8 19 (6.55%) Agile Software Development
9 18 (6.21%) Continuous Improvement
10 17 (5.86%) ITIL V3
11 16 (5.52%) Migration
12 15 (5.17%) Stakeholder Management
13 13 (4.48%) Disaster Recovery
14 12 (4.14%) Supplier Management
14 12 (4.14%) Problem Management
15 11 (3.79%) Stakeholder Engagement
15 11 (3.79%) Transition Management
16 10 (3.45%) User Acceptance Testing
17 9 (3.10%) Performance Testing
Programming Languages
1 14 (4.83%) SQL
2 1 (0.34%) C
Qualifications
1 32 (11.03%) ITIL Certification
2 19 (6.55%) Security Cleared
3 17 (5.86%) Degree
4 9 (3.10%) SC Cleared
5 7 (2.41%) ITIL Foundation Certificate
6 6 (2.07%) PRINCE2 Certification
7 5 (1.72%) CISSP
7 5 (1.72%) PMP
7 5 (1.72%) PMI Certification
8 4 (1.38%) PRINCE2 Practitioner
9 3 (1.03%) DV Cleared
10 2 (0.69%) IBM Certification
11 1 (0.34%) Microsoft Certification
11 1 (0.34%) MCSE
11 1 (0.34%) APMP
11 1 (0.34%) BC Cleared
11 1 (0.34%) CITP
Quality Assurance & Compliance
1 41 (14.14%) SLA
2 5 (1.72%) Sarbanes-Oxley
2 5 (1.72%) COBIT
3 3 (1.03%) QA
4 2 (0.69%) GxP
5 1 (0.34%) ISO 9001
5 1 (0.34%) ISO 14001
5 1 (0.34%) Data Quality
System Software
1 7 (2.41%) Active Directory
2 1 (0.34%) VMware Infrastructure
Systems Management
1 6 (2.07%) SCCM
2 4 (1.38%) Oracle Identity Manager
2 4 (1.38%) Oracle Identity Management
2 4 (1.38%) Tivoli
3 2 (0.69%) Tivoli Identity Manager
3 2 (0.69%) Tivoli Storage Manager
3 2 (0.69%) NetBackup
Vendors
1 33 (11.38%) Microsoft
2 17 (5.86%) Oracle
3 9 (3.10%) Remedy
4 7 (2.41%) BMC
5 6 (2.07%) HP
6 4 (1.38%) SAP
6 4 (1.38%) VMware
7 3 (1.03%) Cisco
7 3 (1.03%) IBM
7 3 (1.03%) Reuters
7 3 (1.03%) Bloomberg
8 2 (0.69%) Sun
8 2 (0.69%) NetApp
8 2 (0.69%) Lotus
8 2 (0.69%) Business Objects
8 2 (0.69%) EMC
8 2 (0.69%) Google
8 2 (0.69%) Tableau
8 2 (0.69%) Twitter
9 1 (0.34%) Axway
West London
Unite Human Resources
Rate: From £350 to £400 per day
Posted: Yesterday
West London
Unite Human Resources
Rate: From £400 to £450 per day
Posted: Yesterday
City, London
ReThink Recruitment
Rate: £400 - £420 per day
Posted: 6 days ago
London
Harvey Nash plc
Rate: £500 - £550 per day
Posted: 6 days ago
London
Real Staffing
Rate: £350 - £400 per day
Posted: 7 days ago
City of London
Computer Futures
Rate: £400 - £500 per day + DOE
Posted: 7 days ago
London
NFP Group Ltd
Rate: £400 - £425 per annum
Posted: 19 days ago