The table below looks at the statistics for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 261 237 284
Rank change year-on-year
-24 +47
Contract jobs requiring a Service Manager 161 189 111
As % of all contract IT jobs located in London 0.67% 0.76% 0.50%
As % of the Job Titles category 0.73% 0.81% 0.53%
Number of daily rates quoted 114 113 69
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£414 £450 £450
Average daily rate % change year-on-year
-8.05% -
90% offered a daily rate of more than £325 £350 £308
10% offered a daily rate of more than £525 £583 £600
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 3 3 0
Average hourly rate £18.25 £44.62 -
Average hourly rate % change year-on-year
-59.09% -
UK excluding London average hourly rate £21.00 - £21.78
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22031 23293 20842
As % of all contract IT jobs located in London 92.18% 93.24% 92.99%
Number of daily rates quoted 15796 16084 13908
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £263 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 439 386 507
Average hourly rate £17.00 £18.00 £19.50
Average hourly rate % change year-on-year
-5.55% -7.69%
90% offered a hourly rate of more than £11.50 £12.50 £12.42
10% offered a hourly rate of more than £37.50 £40.00 £46.50
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 21 November 2014.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 29 £375 -10.44% 18
Kingston Upon Thames -2 3 £400 -
Bromley +3 1 £338 -30.76%
Chessington - - - - 1
Croydon - - - -
Feltham - - - -
Harrow - - - -
Docklands, London - - - -
Ealing - - - -
Canary Wharf - - - -
Hammersmith - - - -
Twickenham - - - -
Uxbridge - - - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 21 November 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 185 (61.06%) ITIL
2 132 (43.56%) Service Delivery
3 103 (33.99%) Service Management
4 55 (18.15%) Project Management
5 54 (17.82%) Finance
6 44 (14.52%) SLA
7 36 (11.88%) ITIL Certification
7 36 (11.88%) Change Management
8 32 (10.56%) PRINCE2
9 29 (9.57%) Continuous Improvement
10 26 (8.58%) Degree
11 24 (7.92%) Agile Software Development
11 24 (7.92%) MS Excel
11 24 (7.92%) Microsoft
11 24 (7.92%) Security Cleared
11 24 (7.92%) Analytical Skills
12 23 (7.59%) ITSM
13 22 (7.26%) Incident Management
14 21 (6.93%) Banking
15 17 (5.61%) Stakeholder Management
15 17 (5.61%) ITIL V3
16 16 (5.28%) Migration
16 16 (5.28%) Retail
17 15 (4.95%) Supplier Management
18 14 (4.62%) Telecoms
18 14 (4.62%) Disaster Recovery
18 14 (4.62%) SQL
19 13 (4.29%) Oracle
19 13 (4.29%) SharePoint
19 13 (4.29%) SC Cleared

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 21 November 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (4.29%) SharePoint
2 8 (2.64%) Lync
3 2 (0.66%) WebSphere
4 1 (0.33%) WorkSite
4 1 (0.33%) SharePoint 2010
4 1 (0.33%) Blackberry Enterprise Server
4 1 (0.33%) CMS
4 1 (0.33%) SharePoint 2013
Applications
1 24 (7.92%) MS Excel
2 9 (2.97%) MS Office
3 5 (1.65%) MS Project
4 4 (1.32%) MS PowerPoint
5 2 (0.66%) MS Visio
6 1 (0.33%) Adobe Illustrator
6 1 (0.33%) Photoshop
6 1 (0.33%) InfoPath
Business Applications
1 8 (2.64%) Remedy ITSM
2 3 (0.99%) SAP Oil and Gas
3 2 (0.66%) Google Analytics
3 2 (0.66%) Oracle EBS R12
4 1 (0.33%) Oracle Retail
4 1 (0.33%) Oracle Procure-to-Pay
4 1 (0.33%) SAP ERP
4 1 (0.33%) SAP HR
4 1 (0.33%) SAP SM
4 1 (0.33%) Summit
Cloud Services
1 12 (3.96%) SaaS
2 9 (2.97%) PaaS
3 8 (2.64%) IaaS
4 3 (0.99%) Google Apps
5 2 (0.66%) Cloud Computing
Communications & Networking
1 4 (1.32%) Intranet
1 4 (1.32%) Internet
2 2 (0.66%) LAN
2 2 (0.66%) VoIP
2 2 (0.66%) WAN
2 2 (0.66%) Unified Communications
3 1 (0.33%) Cisco Nexus
3 1 (0.33%) Multicast
3 1 (0.33%) LDAP
3 1 (0.33%) DHCP
3 1 (0.33%) DNS
3 1 (0.33%) SAN
3 1 (0.33%) MPLS
3 1 (0.33%) OSPF
3 1 (0.33%) BGP
3 1 (0.33%) EIGRP
3 1 (0.33%) IPsec
3 1 (0.33%) NGN
Database & Business Intelligence
1 10 (3.30%) SQL Server
2 3 (0.99%) Data Mining
2 3 (0.99%) SQL Server Reporting Services
3 1 (0.33%) SQL Server Integration Services
3 1 (0.33%) Oracle Database 11g
3 1 (0.33%) BusinessObjects Web Intelligence
3 1 (0.33%) SQL Server Analysis Services
3 1 (0.33%) Oracle Database
3 1 (0.33%) BusinessObjects
3 1 (0.33%) Crystal Reports
Development Applications
1 10 (3.30%) Team Foundation Server
2 3 (0.99%) Ant
2 3 (0.99%) Subversion
2 3 (0.99%) Maven
General
1 54 (17.82%) Finance
2 21 (6.93%) Banking
3 16 (5.28%) Retail
4 14 (4.62%) Telecoms
5 12 (3.96%) Investment Banking
6 9 (2.97%) Law
7 8 (2.64%) Marketing
8 6 (1.98%) Legal
8 6 (1.98%) Advertising
9 5 (1.65%) Local Government
10 4 (1.32%) Manufacturing
11 3 (0.99%) Electronics
11 3 (0.99%) Games
12 2 (0.66%) Financial Institution
12 2 (0.66%) Billing
13 1 (0.33%) Publishing
13 1 (0.33%) Retail Banking
13 1 (0.33%) General Ledger
13 1 (0.33%) Front Office
13 1 (0.33%) Back Office
Libraries, Frameworks & Software Standards
1 3 (0.99%) Web Services
2 1 (0.33%) Middleware
2 1 (0.33%) HTML
2 1 (0.33%) .NET
2 1 (0.33%) J2EE
2 1 (0.33%) CSS
Miscellaneous
1 24 (7.92%) Analytical Skills
2 12 (3.96%) Management Information System
3 10 (3.30%) Client/Server
3 10 (3.30%) NHS
4 5 (1.65%) Social Media
5 4 (1.32%) Open Source
5 4 (1.32%) Statistics
5 4 (1.32%) User Experience
6 3 (0.99%) DTV
6 3 (0.99%) Online Games
6 3 (0.99%) Video Conferencing
7 2 (0.66%) FMCG
7 2 (0.66%) iPad
7 2 (0.66%) Digital Media
7 2 (0.66%) Data Protection Act
7 2 (0.66%) Smartcard
7 2 (0.66%) Enterprise Software
7 2 (0.66%) Performance Metrics
8 1 (0.33%) Blackberry
8 1 (0.33%) Mathematics
Operating Systems
1 12 (3.96%) Windows
2 7 (2.31%) UNIX
3 3 (0.99%) Windows 7
4 2 (0.66%) Windows Server 2012
5 1 (0.33%) Windows 8
5 1 (0.33%) Linux
5 1 (0.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 185 (61.06%) ITIL
2 132 (43.56%) Service Delivery
3 103 (33.99%) Service Management
4 55 (18.15%) Project Management
5 36 (11.88%) Change Management
6 32 (10.56%) PRINCE2
7 29 (9.57%) Continuous Improvement
8 24 (7.92%) Agile Software Development
9 23 (7.59%) ITSM
10 22 (7.26%) Incident Management
11 17 (5.61%) Stakeholder Management
11 17 (5.61%) ITIL V3
12 16 (5.28%) Migration
13 15 (4.95%) Supplier Management
14 14 (4.62%) Disaster Recovery
15 12 (3.96%) Configuration Management
15 12 (3.96%) Transition Management
16 11 (3.63%) Line Management
16 11 (3.63%) Stakeholder Engagement
16 11 (3.63%) People Management
Programming Languages
1 14 (4.62%) SQL
2 2 (0.66%) Java
3 1 (0.33%) C
Qualifications
1 36 (11.88%) ITIL Certification
2 26 (8.58%) Degree
3 24 (7.92%) Security Cleared
4 13 (4.29%) SC Cleared
5 7 (2.31%) ITIL Foundation Certificate
6 6 (1.98%) PRINCE2 Certification
7 5 (1.65%) DV Cleared
8 4 (1.32%) PMP
8 4 (1.32%) PMI Certification
9 3 (0.99%) PRINCE2 Practitioner
10 1 (0.33%) BC Cleared
10 1 (0.33%) APMP
10 1 (0.33%) IBM Certification
10 1 (0.33%) CISM
10 1 (0.33%) CITP
10 1 (0.33%) MCSE
10 1 (0.33%) CISSP
10 1 (0.33%) Microsoft Certification
Quality Assurance & Compliance
1 44 (14.52%) SLA
2 5 (1.65%) COBIT
3 3 (0.99%) QA
4 1 (0.33%) Basel III
4 1 (0.33%) Data Quality
4 1 (0.33%) COREP
4 1 (0.33%) FINREP
4 1 (0.33%) ISO 14001
4 1 (0.33%) ISO 9001
System Software
1 3 (0.99%) Active Directory
2 1 (0.33%) VMware Infrastructure
Systems Management
1 6 (1.98%) SCCM
2 3 (0.99%) Tivoli
3 2 (0.66%) Tivoli Storage Manager
4 1 (0.33%) BMC PATROL
4 1 (0.33%) Control-M
4 1 (0.33%) Tivoli Identity Manager
Vendors
1 24 (7.92%) Microsoft
2 13 (4.29%) Oracle
3 11 (3.63%) SAP
4 8 (2.64%) BMC
4 8 (2.64%) Remedy
5 5 (1.65%) Google
5 5 (1.65%) HP
6 3 (0.99%) Cisco
6 3 (0.99%) Reuters
6 3 (0.99%) Bloomberg
6 3 (0.99%) Tableau
7 2 (0.66%) Twitter
7 2 (0.66%) VMware
7 2 (0.66%) IBM
7 2 (0.66%) Business Objects
8 1 (0.33%) EMC
8 1 (0.33%) Citrix
8 1 (0.33%) Interwoven
8 1 (0.33%) Sun
8 1 (0.33%) Hyperion
City, London
Rullion IT Plus
Posted: 9 hours ago
London
Understanding Recruitment
Rate: £330 - £350 per day
Posted: 2 days ago
City, London
ARM Technology
Rate: £400 - £450 per month
Posted: 3 days ago
London
Lorien Resourcing
Rate: £450 - £475 per day
Posted: 3 days ago
London
JM
Rate: £300 - £350 per day
Posted: 4 days ago
London
Computer Futures
Rate: £500 - £550 per day + competitive
Posted: 7 days ago
West London
Real Staffing
Rate: £400 - £500 per day
Posted: 11 days ago
London
Computer Futures
Rate: £500 - £501 per day
Posted: 15 days ago
City of London
Computer Futures
Rate: £400 per day + DOE
Posted: 17 days ago
London
Real Staffing
Rate: £325 - £350 per day
Posted: 18 days ago
London
Interquest - Sand Resources
Rate: £350 - £400 per annum
Posted: 23 days ago
London
Computer Futures
Rate: competitive
Posted: 25 days ago
West London
Real Staffing
Rate: £400 - £500 per day
Posted: 25 days ago
London
Computer Futures
Rate: competitive
Posted: 25 days ago