The table below looks at the statistics for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 224 251 277
Rank change year-on-year
+27 +26
Contract jobs requiring a Service Manager 174 137 100
As % of all contract IT jobs located in London 0.85% 0.65% 0.50%
As % of the Job Titles category 0.92% 0.69% 0.54%
Number of daily rates quoted 100 100 71
Average daily rate
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of your Daily Rate
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£403 £439 £406
Average daily rate % change year-on-year
-8.22% +8.02%
90% offered a daily rate of more than £213 £298 £266
10% offered a daily rate of more than £550 £566 £600
UK excluding London average daily rate £388 £390 £400
% change year-on-year
-0.64% -2.50%
Number of hourly rates quoted 3 3 3
Average hourly rate £18.00 £42.50 £42.00
Average hourly rate % change year-on-year
-57.64% +1.19%
UK excluding London average hourly rate £23.00 £30.29 £19.39
% change year-on-year
-24.05% +56.18%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19003 19763 18521
As % of all contract IT jobs located in London 92.50% 93.07% 93.11%
Number of daily rates quoted 13210 13394 12655
Average daily rate £450 £425 £430
Average daily rate % change year-on-year
+5.88% -1.16%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 315 376 415
Average hourly rate £18.70 £18.50 £19.00
Average hourly rate % change year-on-year
+1.08% -2.63%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £50.00 £45.00 £42.50
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 6 March 2015.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 6 March 2015.

Service Manager Hourly Rate Histogram in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 35 £415 -12.63% 18
Croydon - 6 £400 -
Bromley - 1 £425 - 1
Chiswick - - - -
Mayfair - - - -
Twickenham - - - -
Wembley - - - -
Worcester Park - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 6 March 2015, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 217 (63.64%) ITIL
2 152 (44.57%) Service Delivery
3 135 (39.59%) Service Management
4 77 (22.58%) Finance
5 58 (17.01%) SLA
6 54 (15.84%) Project Management
7 52 (15.25%) ITIL Certification
8 41 (12.02%) Change Management
9 39 (11.44%) PRINCE2
10 38 (11.14%) ITSM
11 33 (9.68%) Stakeholder Management
12 28 (8.21%) Analytical Skills
13 25 (7.33%) Microsoft
14 24 (7.04%) MS Office
14 24 (7.04%) Degree
14 24 (7.04%) Continuous Improvement
15 21 (6.16%) Security Cleared
15 21 (6.16%) Configuration Management
16 20 (5.87%) Banking
17 19 (5.57%) Problem Management
17 19 (5.57%) Release Management
17 19 (5.57%) Telecoms
17 19 (5.57%) Line Management
18 18 (5.28%) SAP
18 18 (5.28%) Oracle
19 17 (4.99%) Migration
20 16 (4.69%) Agile Software Development
21 15 (4.40%) SC Cleared
21 15 (4.40%) Incident Management
21 15 (4.40%) SharePoint

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 6 March 2015, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.40%) SharePoint
2 10 (2.93%) Lync
3 8 (2.35%) WebSphere
4 2 (0.59%) WebLogic
4 2 (0.59%) MQSeries
Applications
1 24 (7.04%) MS Office
2 9 (2.64%) MS Excel
3 5 (1.47%) MS Project
4 3 (0.88%) MS PowerPoint
5 2 (0.59%) Spreadsheet
6 1 (0.29%) MS Visio
6 1 (0.29%) Acrobat
Business Applications
1 6 (1.76%) Remedy ITSM
2 3 (0.88%) SAP FI
2 3 (0.88%) SAP FI/CO
2 3 (0.88%) SAP CO
2 3 (0.88%) SAP Oil and Gas
3 2 (0.59%) SAP ERP
3 2 (0.59%) SAP BPC
3 2 (0.59%) SAP SM
4 1 (0.29%) Oracle Retail
4 1 (0.29%) Google Analytics
4 1 (0.29%) Oracle EBS R12
4 1 (0.29%) MultiFonds
4 1 (0.29%) Maximo
4 1 (0.29%) HiPortfolio
Cloud Services
1 3 (0.88%) SaaS
1 3 (0.88%) Google Apps
2 2 (0.59%) Cloud Computing
3 1 (0.29%) Office 365
Communications & Networking
1 11 (3.23%) Internet
2 4 (1.17%) Network Security
2 4 (1.17%) Unified Communications
3 3 (0.88%) VoIP
3 3 (0.88%) WAN
4 2 (0.59%) Firewall
4 2 (0.59%) LAN
5 1 (0.29%) SAN
Database & Business Intelligence
1 6 (1.76%) SQL Server
2 3 (0.88%) Oracle Database
3 2 (0.59%) Oracle Database 11g
4 1 (0.29%) BusinessObjects
4 1 (0.29%) SQL Server Reporting Services
Development Applications
1 1 (0.29%) JIRA
1 1 (0.29%) Team Foundation Server
General
1 77 (22.58%) Finance
2 20 (5.87%) Banking
3 19 (5.57%) Telecoms
4 13 (3.81%) Retail
5 11 (3.23%) Law
6 10 (2.93%) Investment Banking
7 8 (2.35%) Marketing
8 6 (1.76%) Billing
9 4 (1.17%) Games
9 4 (1.17%) Local Government
9 4 (1.17%) Legal
9 4 (1.17%) Manufacturing
9 4 (1.17%) Advertising
9 4 (1.17%) Front Office
9 4 (1.17%) Back Office
10 3 (0.88%) Electronics
10 3 (0.88%) Pharmaceutical
10 3 (0.88%) Publishing
11 1 (0.29%) General Ledger
11 1 (0.29%) Aerospace
Libraries, Frameworks & Software Standards
1 5 (1.47%) Middleware
2 4 (1.17%) J2EE
3 3 (0.88%) Web Services
4 1 (0.29%) RESTful
Miscellaneous
1 28 (8.21%) Analytical Skills
2 13 (3.81%) Management Information System
3 10 (2.93%) NHS
4 5 (1.47%) Statistics
4 5 (1.47%) Data Protection Act
5 4 (1.17%) Client/Server
5 4 (1.17%) FMCG
6 3 (0.88%) Performance Metrics
6 3 (0.88%) Enterprise Software
6 3 (0.88%) DTV
6 3 (0.88%) Computer Science
7 2 (0.59%) User Experience
7 2 (0.59%) iPad
7 2 (0.59%) Online Games
7 2 (0.59%) Video Conferencing
8 1 (0.29%) Mobile App
8 1 (0.29%) Wiki
8 1 (0.29%) Smartcard
8 1 (0.29%) Blackberry
Operating Systems
1 11 (3.23%) Windows
2 7 (2.05%) UNIX
3 6 (1.76%) Linux
4 3 (0.88%) Red Hat Enterprise Linux
5 2 (0.59%) SUSE
6 1 (0.29%) Solaris
6 1 (0.29%) Windows 7
6 1 (0.29%) Windows 8
Processes & Methodologies
1 217 (63.64%) ITIL
2 152 (44.57%) Service Delivery
3 135 (39.59%) Service Management
4 54 (15.84%) Project Management
5 41 (12.02%) Change Management
6 39 (11.44%) PRINCE2
7 38 (11.14%) ITSM
8 33 (9.68%) Stakeholder Management
9 24 (7.04%) Continuous Improvement
10 21 (6.16%) Configuration Management
11 19 (5.57%) Problem Management
11 19 (5.57%) Release Management
11 19 (5.57%) Line Management
12 17 (4.99%) Migration
13 16 (4.69%) Agile Software Development
14 15 (4.40%) Incident Management
14 15 (4.40%) Capacity Management
14 15 (4.40%) ITIL V3
15 14 (4.11%) Supplier Management
16 13 (3.81%) Risk Management
Programming Languages
1 6 (1.76%) Java
2 5 (1.47%) SQL
3 2 (0.59%) C
Qualifications
1 52 (15.25%) ITIL Certification
2 24 (7.04%) Degree
3 21 (6.16%) Security Cleared
4 15 (4.40%) SC Cleared
5 6 (1.76%) ITIL Foundation Certificate
5 6 (1.76%) PRINCE2 Practitioner
6 4 (1.17%) DV Cleared
7 3 (0.88%) Six Sigma Green Belt
7 3 (0.88%) PMP
7 3 (0.88%) PMI Certification
8 2 (0.59%) PRINCE2 Certification
8 2 (0.59%) CTC Cleared
8 2 (0.59%) VCP4
9 1 (0.29%) CISSP
9 1 (0.29%) CISM
Quality Assurance & Compliance
1 58 (17.01%) SLA
2 6 (1.76%) QA
3 3 (0.88%) COBIT
4 2 (0.59%) ISO 9001
5 1 (0.29%) ISO 14001
5 1 (0.29%) ISO/IEC 27001
5 1 (0.29%) Basel III
5 1 (0.29%) COREP
5 1 (0.29%) FINREP
System Software
1 3 (0.88%) Active Directory
1 3 (0.88%) VMware Infrastructure
2 1 (0.29%) Hyper-V
2 1 (0.29%) VMware ESXi
2 1 (0.29%) Microsoft Virtual Server
Systems Management
1 10 (2.93%) SCCM
2 3 (0.88%) SCSM
3 1 (0.29%) BMC PATROL
3 1 (0.29%) Control-M
3 1 (0.29%) NetBackup
Vendors
1 25 (7.33%) Microsoft
2 18 (5.28%) Oracle
2 18 (5.28%) SAP
3 9 (2.64%) Remedy
4 8 (2.35%) BMC
5 6 (1.76%) HP
5 6 (1.76%) ServiceNow
6 4 (1.17%) Citrix
6 4 (1.17%) VMware
6 4 (1.17%) Google
6 4 (1.17%) IBM
7 3 (0.88%) EMC
7 3 (0.88%) Red Hat
8 2 (0.59%) Sybase
8 2 (0.59%) TOWER Software
9 1 (0.29%) Huawei
9 1 (0.29%) LANDesk
9 1 (0.29%) Pega
9 1 (0.29%) Yardi
9 1 (0.29%) Tableau
North London
Real Staffing
Rate: competitive
Posted: 3 hours ago
Uxbridge, Middlesex
Connectus
Rate: £425 per day
Posted: 3 hours ago
London
Real Staffing
Rate: competitive
Posted: Yesterday
South East London
Nakama
Rate: Up to £478.50 per day
Posted: 2 days ago
City, London
JM
Rate: £500 - £620 per day
Posted: 2 days ago
Bromley, Kent
Hays Finance Technology
Rate: £350.00 - £450.00 per annum
Posted: 3 days ago
West London
Lorien Resourcing
Rate: £400 - £410 per day
Posted: 3 days ago
London
Computer Futures
Rate: £350 - £375 per annum + competitive
Posted: 3 days ago
London
Computer Futures
Rate: £350 - £375 per annum + competitive
Posted: 7 days ago
City of London
Computer Futures
Rate: competitive
Posted: 14 days ago
City of London
Orgtel
Rate: £700 - £750 per day
Posted: 15 days ago
London
Real Staffing
Rate: £150 - £200 per annum
Posted: 18 days ago
City of London
Computer Futures
Rate: competitive
Posted: 21 days ago
City of London
Computer Futures
Rate: £400 - £500 per day + DOE
Posted: 24 days ago
London
Computer Futures
Rate: £375 - £400 per day + competitive
Posted: 24 days ago