The first table below looks at the demand for the Service Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 247 247 217
Rank change year-on-year
0 -30
Contract jobs requiring a Service Manager 175 137 231
As % of all contract IT jobs located in London 0.71% 0.62% 0.82%
As % of the Job Titles category 0.76% 0.67% 0.89%
Number of daily rates quoted 118 86 159
Average daily rate £421 £425 £440
Average daily rate % change year-on-year
-1.05% -3.40%
90% offered a daily rate of more than £296 £279 £300
10% offered a daily rate of more than £500 £550 £580
UK excluding London average daily rate £375 £400 £365
% change year-on-year
-6.25% +9.58%
Number of hourly rates quoted 5 3 4
Average hourly rate £50.00 £42.00 £23.75
Average hourly rate % change year-on-year
+19.04% +76.84%
UK excluding London average hourly rate £20.00 £19.39 £17.75
% change year-on-year
+3.14% +9.23%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22912 20394 25944
As % of all contract IT jobs located in London 92.57% 92.78% 92.61%
Number of daily rates quoted 15867 13832 16673
Average daily rate £425 £448 £448
Average daily rate % change year-on-year
-5.02% -
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 416 421 581
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £41.00 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Service Manager
England

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the London region.

Service Manager Daily Rate Trend in London

Service Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 16 April 2014.

Service Manager Daily Rate Histogram in London

Service Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the London region.

Service Manager Hourly Rate Trend in London

Service Manager
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the London region over the 3 months to 16 April 2014.

Service Manager Hourly Rate Histogram in London

Service Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +8 46 £444 +7.57% 18
Uxbridge -4 5 £415 -11.70% 5
Docklands, London - 1 £265 -
Brentford - 1 £413 -
Chessington - 1 - -
Croydon - - - - 1
Hounslow - - - -
Kingston Upon Thames - - - -
Canary Wharf - - - -
Paddington - - - -
Hammersmith - - - -
Wimbledon - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 203 (63.24%) ITIL
2 180 (56.07%) Service Delivery
3 136 (42.37%) Service Management
4 88 (27.41%) Finance
5 48 (14.95%) ITIL Certification
6 40 (12.46%) SLA
6 40 (12.46%) Project Management
7 38 (11.84%) PRINCE2
7 38 (11.84%) Incident Management
8 33 (10.28%) ITSM
9 27 (8.41%) Windows
10 26 (8.10%) Banking
10 26 (8.10%) Problem Management
11 25 (7.79%) Microsoft
11 25 (7.79%) Change Management
12 24 (7.48%) Stakeholder Management
13 22 (6.85%) MS Office
13 22 (6.85%) Continuous Improvement
14 18 (5.61%) Supplier Management
14 18 (5.61%) Investment Banking
14 18 (5.61%) Security Cleared
15 17 (5.30%) Management Information System
16 16 (4.98%) Financial Institution
17 15 (4.67%) MS Exchange
17 15 (4.67%) Degree
17 15 (4.67%) Root Cause Analysis
18 14 (4.36%) Matrix Management
18 14 (4.36%) Retail
18 14 (4.36%) CRM
18 14 (4.36%) Risk Management

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.67%) MS Exchange
2 6 (1.87%) SharePoint
3 3 (0.93%) Blackberry Enterprise Server
4 1 (0.31%) CMS
4 1 (0.31%) Exchange Server 2007
4 1 (0.31%) SharePoint 2010
4 1 (0.31%) Lync
4 1 (0.31%) BizTalk Server
Applications
1 22 (6.85%) MS Office
2 12 (3.74%) MS Excel
3 3 (0.93%) MS Project
4 2 (0.62%) MS Visio
4 2 (0.62%) MS PowerPoint
Business Applications
1 9 (2.80%) Remedy ITSM
2 2 (0.62%) Cognos TM1
3 1 (0.31%) SAP ERP
3 1 (0.31%) Agresso
Cloud Services
1 2 (0.62%) SaaS
1 2 (0.62%) Office 365
2 1 (0.31%) IaaS
2 1 (0.31%) Microsoft Azure
2 1 (0.31%) Amazon AWS
Communications & Networking
1 4 (1.25%) Internet
2 3 (0.93%) LAN
2 3 (0.93%) SSL
2 3 (0.93%) S/MIME
3 2 (0.62%) SAN
3 2 (0.62%) Intranet
3 2 (0.62%) SMS
3 2 (0.62%) WAN
3 2 (0.62%) TCP/IP
4 1 (0.31%) DNS
4 1 (0.31%) Firewall
4 1 (0.31%) Wi-Fi
4 1 (0.31%) iSCSI
4 1 (0.31%) Fibre Channel
Database & Business Intelligence
1 6 (1.87%) Data Warehouse
2 5 (1.56%) DataStage
3 2 (0.62%) SQL Server
3 2 (0.62%) DecisionStream
4 1 (0.31%) DB2
4 1 (0.31%) Crystal Reports
4 1 (0.31%) Data Mining
4 1 (0.31%) SQL Server Integration Services
4 1 (0.31%) Spotfire
4 1 (0.31%) SQL Server Analysis Services
4 1 (0.31%) Oracle Database
General
1 88 (27.41%) Finance
2 26 (8.10%) Banking
3 18 (5.61%) Investment Banking
4 16 (4.98%) Financial Institution
5 14 (4.36%) Retail
6 8 (2.49%) Pharmaceutical
6 8 (2.49%) Telecoms
7 5 (1.56%) Legal
8 3 (0.93%) Law
8 3 (0.93%) Retail Banking
8 3 (0.93%) Marketing
9 2 (0.62%) Advertising
9 2 (0.62%) Local Government
10 1 (0.31%) Publishing
10 1 (0.31%) Front Office
10 1 (0.31%) German Language
10 1 (0.31%) Spanish Language
10 1 (0.31%) General Ledger
Libraries, Frameworks & Software Standards
1 4 (1.25%) Web Services
2 2 (0.62%) EDI
2 2 (0.62%) Middleware
2 2 (0.62%) HTML
2 2 (0.62%) SAP PI
3 1 (0.31%) J2EE
3 1 (0.31%) COM
3 1 (0.31%) Hibernate
3 1 (0.31%) Spring
3 1 (0.31%) Apache Flex
Miscellaneous
1 17 (5.30%) Management Information System
2 8 (2.49%) NHS
2 8 (2.49%) Derivative
3 6 (1.87%) Data Protection Act
3 6 (1.87%) FMCG
4 5 (1.56%) Interest Rate Derivative
4 5 (1.56%) Smartcard
4 5 (1.56%) Blackberry
5 4 (1.25%) Freedom of Information
5 4 (1.25%) PKI
5 4 (1.25%) Freedom of Information Act
6 3 (0.93%) EPoS
6 3 (0.93%) Data Integration
7 2 (0.62%) Statistics
7 2 (0.62%) RMADS
7 2 (0.62%) Video Conferencing
7 2 (0.62%) Open Source
7 2 (0.62%) Mobile Payment
7 2 (0.62%) Equities
7 2 (0.62%) PMI
Operating Systems
1 27 (8.41%) Windows
2 10 (3.12%) Windows 7
3 7 (2.18%) Linux
3 7 (2.18%) Windows Server 2003
4 5 (1.56%) Windows Server 2008
5 3 (0.93%) UNIX
5 3 (0.93%) Windows XP
5 3 (0.93%) Windows 8
6 2 (0.62%) Windows 2000
6 2 (0.62%) Windows NT
6 2 (0.62%) Solaris
7 1 (0.31%) Mac OS
7 1 (0.31%) Windows Server 2012
Processes & Methodologies
1 203 (63.24%) ITIL
2 180 (56.07%) Service Delivery
3 136 (42.37%) Service Management
4 40 (12.46%) Project Management
5 38 (11.84%) PRINCE2
5 38 (11.84%) Incident Management
6 33 (10.28%) ITSM
7 26 (8.10%) Problem Management
8 25 (7.79%) Change Management
9 24 (7.48%) Stakeholder Management
10 22 (6.85%) Continuous Improvement
11 18 (5.61%) Supplier Management
12 15 (4.67%) Root Cause Analysis
13 14 (4.36%) Matrix Management
13 14 (4.36%) Risk Management
13 14 (4.36%) CRM
14 12 (3.74%) Performance Management
15 11 (3.43%) ITIL V3
15 11 (3.43%) ITIL V2
16 10 (3.12%) ETL
Programming Languages
1 6 (1.87%) SQL
2 4 (1.25%) C
3 3 (0.93%) Java
4 1 (0.31%) Perl
4 1 (0.31%) Python
4 1 (0.31%) Ruby
Qualifications
1 48 (14.95%) ITIL Certification
2 18 (5.61%) Security Cleared
3 15 (4.67%) Degree
4 7 (2.18%) Microsoft Certification
5 6 (1.87%) PMI Certification
5 6 (1.87%) SC Cleared
6 4 (1.25%) DV Cleared
6 4 (1.25%) PMP
7 3 (0.93%) IBM Certification
7 3 (0.93%) CISSP
7 3 (0.93%) MCDST
7 3 (0.93%) APMP
8 2 (0.62%) BC Cleared
8 2 (0.62%) PRINCE2 Practitioner
8 2 (0.62%) PRINCE2 Certification
9 1 (0.31%) MCSE
9 1 (0.31%) ACCA
Quality Assurance & Compliance
1 40 (12.46%) SLA
2 4 (1.25%) GxP
2 4 (1.25%) COBIT
3 3 (0.93%) QA
4 2 (0.62%) GCP
5 1 (0.31%) Sarbanes-Oxley
5 1 (0.31%) Data Quality
System Software
1 13 (4.05%) Active Directory
2 3 (0.93%) VMware Infrastructure
3 2 (0.62%) MetaFrame
3 2 (0.62%) Terminal Server
4 1 (0.31%) XenServer
4 1 (0.31%) vSphere
Systems Management
1 4 (1.25%) Tivoli
2 3 (0.93%) Tivoli Identity Manager
3 1 (0.31%) NetBackup
3 1 (0.31%) Forefront Identity Manager
Vendors
1 25 (7.79%) Microsoft
2 10 (3.12%) Oracle
2 10 (3.12%) SAP
2 10 (3.12%) Remedy
3 8 (2.49%) HP
4 7 (2.18%) BMC
4 7 (2.18%) Cisco
5 6 (1.87%) IBM
5 6 (1.87%) VMware
6 4 (1.25%) ServiceNow
6 4 (1.25%) Dell
7 3 (0.93%) EMC
7 3 (0.93%) Citrix
8 2 (0.62%) Cognos
8 2 (0.62%) Tableau
8 2 (0.62%) Axway
8 2 (0.62%) LANDesk
9 1 (0.31%) Tandberg
9 1 (0.31%) 3PAR
9 1 (0.31%) ION Trading
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: Yesterday
City, London
E-synergy Solutions
Rate: £200 - £300 per day
Posted: 2 days ago
London
Opus Recruitment Solutions Ltd
Rate: £450
Posted: 6 days ago
London
Montash
Rate: Negotiable
Posted: 6 days ago
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 7 days ago
London
Real Staffing
Rate: £400 - £500 per day
Posted: 12 days ago
London
Applitracker
Rate: £500 - £600 per hour
Posted: 19 days ago
London
DP Connect
Rate: £500 - £600 per hour
Posted: 19 days ago
City of London
Orgtel
Rate: £250 - £350 per day
Posted: 20 days ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £525.00 per day
Posted: 20 days ago