The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 73 69 73
Rank change year-on-year
-4 +4
Contract jobs requiring a 1st Line Support 16 5 11
As % of all contract IT jobs located in Manchester 1.11% 0.50% 0.80%
As % of the Job Titles category 1.20% 0.53% 0.86%
Number of daily rates quoted 4 1 3
Average daily rate £101 £100 £100
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £83 £100 £98
10% offered a daily rate of more than £120 £100 £144
UK excluding London average daily rate £100 £104 £100
% change year-on-year
-3.61% +3.75%
Number of hourly rates quoted 9 4 6
Average hourly rate £10.00 £11.00 £14.00
Average hourly rate % change year-on-year
-9.09% -21.42%
90% offered a hourly rate of more than £9.90 £10.30 £10.50
10% offered a hourly rate of more than £11.10 £13.10 £16.50
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1337 942 1282
As % of all contract IT jobs located in Manchester 92.98% 94.11% 92.70%
Number of daily rates quoted 693 423 644
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £470 £475 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 65 90 81
Average hourly rate £14.54 £17.50 £17.50
Average hourly rate % change year-on-year
-16.94% -
90% offered a hourly rate of more than £10.00 £10.80 £11.00
10% offered a hourly rate of more than £25.00 £40.50 £37.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
1st Line Support
North West

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Manchester region.

1st Line Support Daily Rate Trend in Manchester

1st Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Manchester region.

1st Line Support Hourly Rate Trend in Manchester

1st Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stockport - 5 - -
Wigan - - - - 1
Bolton - - - -
Salford - - - -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 16 April 2014, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 15 (53.57%) Windows
2 14 (50.00%) Microsoft
3 12 (42.86%) Windows XP
4 11 (39.29%) MS Office
5 10 (35.71%) Active Directory
6 8 (28.57%) MS Excel
7 6 (21.43%) SLA
7 6 (21.43%) Service Management
7 6 (21.43%) Windows 7
8 3 (10.71%) HP
8 3 (10.71%) Dell
8 3 (10.71%) ITIL
9 2 (7.14%) Backup Exec
9 2 (7.14%) Microsoft Certification
9 2 (7.14%) TCP/IP
9 2 (7.14%) NHS
9 2 (7.14%) Symantec
9 2 (7.14%) Remedy
9 2 (7.14%) Blackberry
10 1 (3.57%) ECDL
10 1 (3.57%) Intranet
10 1 (3.57%) Cisco
10 1 (3.57%) Wireless
10 1 (3.57%) Law
10 1 (3.57%) E-Learning
10 1 (3.57%) VPN
10 1 (3.57%) Windows NT
10 1 (3.57%) Novell
10 1 (3.57%) Apple
10 1 (3.57%) MCP

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) MS Exchange
Applications
1 11 (39.29%) MS Office
2 8 (28.57%) MS Excel
3 1 (3.57%) Spreadsheet
Communications & Networking
1 2 (7.14%) TCP/IP
2 1 (3.57%) Intranet
2 1 (3.57%) Wireless
2 1 (3.57%) VPN
2 1 (3.57%) LAN
2 1 (3.57%) WAN
General
1 1 (3.57%) Law
Miscellaneous
1 2 (7.14%) NHS
1 2 (7.14%) Blackberry
2 1 (3.57%) E-Learning
2 1 (3.57%) Smartphone
2 1 (3.57%) iPad
Operating Systems
1 15 (53.57%) Windows
2 12 (42.86%) Windows XP
3 6 (21.43%) Windows 7
4 1 (3.57%) Windows NT
4 1 (3.57%) NetWare
Processes & Methodologies
1 6 (21.43%) Service Management
2 3 (10.71%) ITIL
3 1 (3.57%) Incident Management
3 1 (3.57%) Problem Management
Qualifications
1 2 (7.14%) Microsoft Certification
2 1 (3.57%) ECDL
2 1 (3.57%) MCP
2 1 (3.57%) MCSE
2 1 (3.57%) MCSA
2 1 (3.57%) MCTS
Quality Assurance & Compliance
1 6 (21.43%) SLA
System Software
1 10 (35.71%) Active Directory
Systems Management
1 2 (7.14%) Backup Exec
Vendors
1 14 (50.00%) Microsoft
2 3 (10.71%) HP
2 3 (10.71%) Dell
3 2 (7.14%) Symantec
3 2 (7.14%) Remedy
4 1 (3.57%) Cisco
4 1 (3.57%) Novell
4 1 (3.57%) Apple