The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 8 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 77 76 65
Rank change year-on-year
-1 -11
Contract jobs requiring a 1st Line Support 14 4 10
As % of all contract IT jobs located in Manchester 0.91% 0.32% 0.98%
As % of the Job Titles category 0.96% 0.34% 1.05%
Number of daily rates quoted 4 0 2
Average daily rate
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£100 - £140
UK excluding London average daily rate £120 £100 £125
% change year-on-year
+20.00% -20.00%
Number of hourly rates quoted 6 4 8
Average hourly rate £11.75 £9.64 £10.00
Average hourly rate % change year-on-year
+21.95% -3.65%
90% offered a hourly rate of more than £9.93 £9.27 £9.70
10% offered a hourly rate of more than £14.00 £10.00 £15.05
UK excluding London average hourly rate £11.75 £11.50 £11.00
% change year-on-year
+2.17% +4.54%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1453 1186 951
As % of all contract IT jobs located in Manchester 94.23% 94.88% 93.51%
Number of daily rates quoted 857 647 480
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £220 £225 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 58 56 77
Average hourly rate £14.50 £15.25 £15.00
Average hourly rate % change year-on-year
-4.91% +1.66%
90% offered a hourly rate of more than £10.50 £10.00 £10.14
10% offered a hourly rate of more than £35.00 £35.00 £25.00
UK excluding London average hourly rate £16.50 £16.09 £17.50
% change year-on-year
+2.54% -8.05%

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Manchester region.

1st Line Support Daily Rate Trend in Manchester

1st Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Manchester region.

1st Line Support Hourly Rate Trend in Manchester

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 8 July 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 21 (77.78%) Active Directory
2 20 (74.07%) Windows
3 15 (55.56%) Windows XP
4 13 (48.15%) ITIL
5 12 (44.44%) Microsoft
6 9 (33.33%) Incident Management
7 7 (25.93%) MS Excel
7 7 (25.93%) MS Office
7 7 (25.93%) Windows 7
8 5 (18.52%) SLA
9 4 (14.81%) MS Exchange
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) MCITP
10 3 (11.11%) ITIL Foundation Certificate
10 3 (11.11%) MCSA
11 2 (7.41%) IBM Notes
11 2 (7.41%) Lotus
11 2 (7.41%) Service Delivery
11 2 (7.41%) Intranet
11 2 (7.41%) Security Cleared
11 2 (7.41%) Degree
12 1 (3.70%) Computer Science
12 1 (3.70%) LANDesk
12 1 (3.70%) SCCM
12 1 (3.70%) DV Cleared
12 1 (3.70%) Windows 2000 Server
12 1 (3.70%) PDA
12 1 (3.70%) Google Apps
12 1 (3.70%) Analytical Skills
12 1 (3.70%) Google

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 8 July 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
2 2 (7.41%) IBM Notes
3 1 (3.70%) SharePoint
Applications
1 7 (25.93%) MS Office
1 7 (25.93%) MS Excel
Cloud Services
1 1 (3.70%) Google Apps
Communications & Networking
1 2 (7.41%) Intranet
2 1 (3.70%) LAN
2 1 (3.70%) WAN
Miscellaneous
1 1 (3.70%) PDA
1 1 (3.70%) Computer Science
1 1 (3.70%) Analytical Skills
Operating Systems
1 20 (74.07%) Windows
2 15 (55.56%) Windows XP
3 7 (25.93%) Windows 7
4 1 (3.70%) Windows Server 2003
4 1 (3.70%) Windows 2000 Server
Processes & Methodologies
1 13 (48.15%) ITIL
2 9 (33.33%) Incident Management
3 2 (7.41%) Service Delivery
Qualifications
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) MCITP
2 3 (11.11%) MCSA
2 3 (11.11%) ITIL Foundation Certificate
3 2 (7.41%) Security Cleared
3 2 (7.41%) Degree
4 1 (3.70%) DV Cleared
4 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 5 (18.52%) SLA
System Software
1 21 (77.78%) Active Directory
Systems Management
1 1 (3.70%) SCCM
Vendors
1 12 (44.44%) Microsoft
2 2 (7.41%) Lotus
3 1 (3.70%) Google
3 1 (3.70%) LANDesk
3 1 (3.70%) Citrix
3 1 (3.70%) Cisco
Manchester, Lancashire
LA International
Rate: £10 - £14 per hour
Posted: 23 hours ago