The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank 85 71 71
Rank change year-on-year
-14 0
Contract jobs requiring a 1st Line Support 14 15 5
As % of all contract IT jobs located in Manchester 0.85% 1.08% 0.51%
As % of the Job Titles category 0.91% 1.16% 0.55%
Number of daily rates quoted 1 4 1
Average daily rate
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of your Daily Rate
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£175 £101 £100
Average daily rate % change year-on-year
+72.83% +1.25%
UK excluding London average daily rate £125 £100 £105
% change year-on-year
+25.00% -4.76%
Number of hourly rates quoted 10 8 4
Average hourly rate £10.50 £10.25 £11.00
Average hourly rate % change year-on-year
+2.46% -6.81%
90% offered a hourly rate of more than £9.44 £9.85 £10.30
10% offered a hourly rate of more than £13.50 £11.15 £13.10
UK excluding London average hourly rate £11.86 £11.00 £11.50
% change year-on-year
+7.77% -4.34%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1534 1290 917
As % of all contract IT jobs located in Manchester 93.03% 92.61% 94.05%
Number of daily rates quoted 805 681 412
Average daily rate £363 £342 £325
Average daily rate % change year-on-year
+5.99% +5.23%
90% offered a daily rate of more than £230 £200 £215
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 56 64 89
Average hourly rate £14.00 £15.50 £17.00
Average hourly rate % change year-on-year
-9.67% -8.82%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £35.25 £37.49 £61.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Manchester region.

1st Line Support Daily Rate Trend in Manchester

1st Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Manchester region.

1st Line Support Hourly Rate Trend in Manchester

1st Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 3 - -
Stockport -6 1 - -
Bury - 1 - -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 24 April 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 17 (65.38%) Windows
2 13 (50.00%) Active Directory
3 12 (46.15%) Windows XP
4 10 (38.46%) MS Office
4 10 (38.46%) Microsoft
5 9 (34.62%) Incident Management
6 8 (30.77%) ITIL
7 7 (26.92%) MS Excel
8 5 (19.23%) MS Exchange
8 5 (19.23%) Windows 7
9 3 (11.54%) Lotus
9 3 (11.54%) Service Management
9 3 (11.54%) IBM Notes
9 3 (11.54%) SLA
9 3 (11.54%) Citrix
10 2 (7.69%) Windows NT
10 2 (7.69%) Change Management
10 2 (7.69%) NHS
10 2 (7.69%) Intranet
10 2 (7.69%) Problem Management
10 2 (7.69%) Security Cleared
11 1 (3.85%) Google Apps
11 1 (3.85%) Analytical Skills
11 1 (3.85%) SCCM
11 1 (3.85%) DV Cleared
11 1 (3.85%) Degree
11 1 (3.85%) Computer Science
11 1 (3.85%) LANDesk
11 1 (3.85%) Service Delivery
11 1 (3.85%) Google

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) MS Exchange
2 3 (11.54%) IBM Notes
3 1 (3.85%) CICS
Applications
1 10 (38.46%) MS Office
2 7 (26.92%) MS Excel
Cloud Services
1 1 (3.85%) Google Apps
Communications & Networking
1 2 (7.69%) Intranet
2 1 (3.85%) LAN
2 1 (3.85%) SMS
2 1 (3.85%) WAN
Miscellaneous
1 2 (7.69%) NHS
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Computer Science
Operating Systems
1 17 (65.38%) Windows
2 12 (46.15%) Windows XP
3 5 (19.23%) Windows 7
4 2 (7.69%) Windows NT
Processes & Methodologies
1 9 (34.62%) Incident Management
2 8 (30.77%) ITIL
3 3 (11.54%) Service Management
4 2 (7.69%) Change Management
4 2 (7.69%) Problem Management
5 1 (3.85%) Service Delivery
Qualifications
1 2 (7.69%) Security Cleared
2 1 (3.85%) DV Cleared
2 1 (3.85%) Degree
2 1 (3.85%) MCITP
2 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 13 (50.00%) Active Directory
Systems Management
1 1 (3.85%) SCCM
Vendors
1 10 (38.46%) Microsoft
2 3 (11.54%) Lotus
2 3 (11.54%) Citrix
3 1 (3.85%) LANDesk
3 1 (3.85%) Google
Greater Manchester
Opus Recruitment Solutions Ltd
Rate: £12 - £17 per hour
Posted: 2 days ago
Manchester, Lancashire
Lewis Paige
Rate: Contract Rates
Posted: 3 days ago
Manchester, Lancashire
Talent International
Rate: £11 - £13 per hour
Posted: 5 days ago