The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 75 66 72
Rank change year-on-year
-9 +6
Contract jobs requiring a 1st Line Support 15 15 4
As % of all contract IT jobs located in Manchester 0.96% 1.24% 0.43%
As % of the Job Titles category 1.04% 1.33% 0.47%
Number of daily rates quoted 2 4 1
Average daily rate
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of your Daily Rate
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£175 £101 £100
Average daily rate % change year-on-year
+72.83% +1.25%
UK excluding London average daily rate £130 £100 £110
% change year-on-year
+30.00% -9.09%
Number of hourly rates quoted 10 7 2
Average hourly rate £10.01 £10.00 £10.50
Average hourly rate % change year-on-year
+0.05% -4.76%
90% offered a hourly rate of more than £9.95 £8.90 £10.10
10% offered a hourly rate of more than £11.60 £10.70 £10.90
UK excluding London average hourly rate £11.75 £11.00 £11.00
% change year-on-year
+6.81% -
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1447 1132 845
As % of all contract IT jobs located in Manchester 92.82% 93.86% 91.85%
Number of daily rates quoted 795 604 422
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £250 £215 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 41 56 68
Average hourly rate £17.50 £17.50 £16.00
Average hourly rate % change year-on-year
- +9.37%
90% offered a hourly rate of more than £10.01 £10.00 £10.00
10% offered a hourly rate of more than £28.00 £33.00 £32.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

1st Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Manchester

1st Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Manchester region.

1st Line Support Daily Rate Trend in Manchester

1st Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Manchester region.

1st Line Support Hourly Rate Trend in Manchester

1st Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Manchester region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +2 1 - - 1
Wigan - - - -
Altrincham - - - -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 5 March 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 17 (62.96%) Windows
2 14 (51.85%) Windows XP
3 13 (48.15%) MS Office
3 13 (48.15%) Microsoft
3 13 (48.15%) Active Directory
4 10 (37.04%) MS Excel
5 8 (29.63%) Incident Management
5 8 (29.63%) ITIL
6 7 (25.93%) Windows 7
7 5 (18.52%) MS Exchange
7 5 (18.52%) Citrix
8 4 (14.81%) SLA
9 3 (11.11%) Lotus
9 3 (11.11%) Service Management
9 3 (11.11%) IBM Notes
10 2 (7.41%) Security Cleared
10 2 (7.41%) MS PowerPoint
10 2 (7.41%) Problem Management
10 2 (7.41%) LAN
10 2 (7.41%) Windows NT
10 2 (7.41%) WAN
10 2 (7.41%) Change Management
10 2 (7.41%) NHS
10 2 (7.41%) Intranet
11 1 (3.70%) Windows Server 2003
11 1 (3.70%) Management Information System
11 1 (3.70%) Manufacturing
11 1 (3.70%) Migration
11 1 (3.70%) Service Delivery
11 1 (3.70%) C

1st Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Manchester region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 3 (11.11%) IBM Notes
3 1 (3.70%) CICS
Applications
1 13 (48.15%) MS Office
2 10 (37.04%) MS Excel
3 2 (7.41%) MS PowerPoint
Cloud Services
1 1 (3.70%) Google Apps
Communications & Networking
1 2 (7.41%) LAN
1 2 (7.41%) WAN
1 2 (7.41%) Intranet
2 1 (3.70%) SMS
General
1 1 (3.70%) Manufacturing
Miscellaneous
1 2 (7.41%) NHS
2 1 (3.70%) Management Information System
2 1 (3.70%) Mathematics
2 1 (3.70%) Computer Science
2 1 (3.70%) Analytical Skills
Operating Systems
1 17 (62.96%) Windows
2 14 (51.85%) Windows XP
3 7 (25.93%) Windows 7
4 2 (7.41%) Windows NT
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 8 (29.63%) Incident Management
1 8 (29.63%) ITIL
2 3 (11.11%) Service Management
3 2 (7.41%) Problem Management
3 2 (7.41%) Change Management
4 1 (3.70%) Migration
4 1 (3.70%) Service Delivery
Programming Languages
1 1 (3.70%) C
Qualifications
1 2 (7.41%) Security Cleared
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) MCP
2 1 (3.70%) DV Cleared
2 1 (3.70%) Degree
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 13 (48.15%) Active Directory
Vendors
1 13 (48.15%) Microsoft
2 5 (18.52%) Citrix
3 3 (11.11%) Lotus
4 1 (3.70%) Google
4 1 (3.70%) Orchard