The statistics below represent IT contracts advertised across the North West region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 132 126 117
Rank change year-on-year
-6 -9
Contract jobs requiring a 1st Line Support 20 37 23
As % of all contract IT jobs located in the North West 0.57% 0.88% 0.75%
As % of the Job Titles category 0.61% 0.92% 0.79%
Number of daily rates quoted 9 11 5
Median daily rate £105 £115 £105
Median daily rate % change year-on-year
-8.69% +9.52%
90% offered a daily rate of more than £95 £90 £84
10% offered a daily rate of more than £135 £150 £118
UK excluding London median daily rate £110 £110 £110
Number of hourly rates quoted 8 18 12
Median hourly rate £12.25 £16.16 £9.50
Median hourly rate % change year-on-year
-24.19% +70.10%
90% offered a hourly rate of more than £10.35 £11.40 £8.58
10% offered a hourly rate of more than £15.14 £17.77 £12.40
UK excluding London median hourly rate £11.75 £12.00 £11.94
% change year-on-year
-2.08% +0.52%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3285 4002 2901
As % of all contract IT jobs located in the North West 94.26% 95.33% 93.97%
Number of daily rates quoted 2073 2379 1604
Median daily rate £388 £400 £350
Median daily rate % change year-on-year
-3.12% +14.28%
90% offered a daily rate of more than £250 £250 £218
10% offered a daily rate of more than £525 £535 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 128 200 186
Median hourly rate £15.00 £17.33 £16.50
Median hourly rate % change year-on-year
-13.44% +5.03%
90% offered a hourly rate of more than £10.50 £11.50 £10.50
10% offered a hourly rate of more than £63.98 £47.71 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.72
% change year-on-year
-2.94% +1.67%

1st Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the North West

1st Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the North West region.

1st Line Support Daily Rate Trend in the North West

1st Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the North West region over the 3 months to 30 August 2016.

1st Line Support Daily Rate Histogram in the North West

1st Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the North West region.

1st Line Support Hourly Rate Trend in the North West

1st Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the North West region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 9 £109 -5.43%
Lancashire - 8 £99 -
Cheshire -6 2 £225 +150.00% 2
Merseyside +2 1 - -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 August 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 1st Line Support in the job title.

1 33 (73.33%) Windows
2 20 (44.44%) Active Directory
3 18 (40.00%) Microsoft
4 11 (24.44%) MS Office
4 11 (24.44%) MS Excel
5 10 (22.22%) Windows 7
6 6 (13.33%) Service Delivery
6 6 (13.33%) Knowledge Management
7 5 (11.11%) Incident Management
8 4 (8.89%) Internet
8 4 (8.89%) SLA
8 4 (8.89%) Windows XP
8 4 (8.89%) Analytical Skills
8 4 (8.89%) SCCM
9 3 (6.67%) Security Cleared
9 3 (6.67%) Office 365
9 3 (6.67%) Windows 8
9 3 (6.67%) Unix
10 2 (4.44%) Banking
10 2 (4.44%) Finance
10 2 (4.44%) JBoss
10 2 (4.44%) SAP
10 2 (4.44%) ITIL
10 2 (4.44%) HPUX
10 2 (4.44%) MS Exchange
10 2 (4.44%) TCP/IP
10 2 (4.44%) Mac OS X
10 2 (4.44%) Apple
10 2 (4.44%) Windows Server
10 2 (4.44%) Email Management

1st Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) JBoss
1 2 (4.44%) MS Exchange
Applications
1 11 (24.44%) MS Excel
1 11 (24.44%) MS Office
2 1 (2.22%) Spreadsheet
Cloud Services
1 3 (6.67%) Office 365
Communications & Networking
1 4 (8.89%) Internet
2 2 (4.44%) TCP/IP
3 1 (2.22%) ADSL
3 1 (2.22%) Firewall
3 1 (2.22%) FTP
3 1 (2.22%) Intranet
3 1 (2.22%) LAN
3 1 (2.22%) Network Security
3 1 (2.22%) WAN
3 1 (2.22%) Wireless
Database & Business Intelligence
1 1 (2.22%) MS Access
1 1 (2.22%) SQL Server
General
1 2 (4.44%) Banking
1 2 (4.44%) Finance
1 2 (4.44%) French Language
2 1 (2.22%) Italian Language
2 1 (2.22%) Manufacturing
2 1 (2.22%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.22%) HTML
Miscellaneous
1 4 (8.89%) Analytical Skills
2 1 (2.22%) Data Centre
2 1 (2.22%) Digital Media
2 1 (2.22%) Driving Licence
2 1 (2.22%) iPad
2 1 (2.22%) Life Science
2 1 (2.22%) Management Information System
2 1 (2.22%) NHS
Operating Systems
1 33 (73.33%) Windows
2 10 (22.22%) Windows 7
3 4 (8.89%) Windows XP
4 3 (6.67%) Unix
4 3 (6.67%) Windows 8
5 2 (4.44%) HPUX
5 2 (4.44%) Mac OS X
5 2 (4.44%) Windows Server
6 1 (2.22%) Linux
6 1 (2.22%) Ubuntu
6 1 (2.22%) Windows 2000
6 1 (2.22%) Windows Server 2003
6 1 (2.22%) Windows Server 2008
6 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 6 (13.33%) Knowledge Management
1 6 (13.33%) Service Delivery
2 5 (11.11%) Incident Management
3 2 (4.44%) Email Management
3 2 (4.44%) ITIL
3 2 (4.44%) Kalman Filter
4 1 (2.22%) Coaching
4 1 (2.22%) CRM
4 1 (2.22%) ERP
4 1 (2.22%) Service Management
4 1 (2.22%) Web Development
4 1 (2.22%) Web Filtering
4 1 (2.22%) Workflow
Programming Languages
1 2 (4.44%) PowerShell
2 1 (2.22%) Java
2 1 (2.22%) JavaScript
2 1 (2.22%) PHP
2 1 (2.22%) SQL
Qualifications
1 3 (6.67%) Security Cleared
2 2 (4.44%) SC Cleared
3 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.89%) SLA
System Software
1 20 (44.44%) Active Directory
2 1 (2.22%) VMware Infrastructure
Systems Management
1 4 (8.89%) SCCM
Vendors
1 18 (40.00%) Microsoft
2 2 (4.44%) Apple
2 2 (4.44%) SAP
3 1 (2.22%) Cisco
3 1 (2.22%) Citrix
3 1 (2.22%) HP
3 1 (2.22%) LANDesk
3 1 (2.22%) Meru Networks
3 1 (2.22%) Remedy
3 1 (2.22%) VMware
Warrington, Cheshire
Oscar
Rate: £10 - £15 per hour
Posted: 6 days ago