Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the 1st Line Support role in IT contracts within the North West region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 13 October 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
13 Oct 2008
Same period last year
Rank91105
Rank change on same period last yearUp+14
Matching contract IT job ads4041
As % of all UK contract IT job ads sampled0.057 %0.042 %
As % of the category below1.199 %1.012 %
Daily rates quoted01
Average minimum daily rate-£106
Average daily rate-£106
% change on same period last year-
Average maximum daily rate-£106
UK excluding London average daily rate£130£141
% change on same period last year-7.86 %
Hourly rates quoted2915
Average minimum hourly rate£9.59£9.30
Average hourly rate£10.22£9.83
% change on same period last year+3.97 %
Average maximum hourly rate£10.86£10.37
UK excluding London average hourly rate£11.52£12.01
% change on same period last year-4.12 %
North West IT Contractor Job Market, Job TitlesJob Titles
North West
Matching contract IT job ads33374053
As % of all UK contract IT job ads sampled4.719 %4.103 %
Daily rates quoted775824
Average minimum daily rate£324£320
Average daily rate£341£338
% change on same period last year+0.99 %
Average maximum daily rate£359£356
UK excluding London average daily rate£352£353
% change on same period last year-0.18 %
Hourly rates quoted472453
Average minimum hourly rate£21.58£20.29
Average hourly rate£23.36£21.91
% change on same period last year+6.65 %
Average maximum hourly rate£25.14£23.52
UK excluding London average hourly rate£23.71£25.14
% change on same period last year-5.69 %
1st Line Support England1st Line Support
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 1st Line Support across the North West region as a proportion of the total demand within the Job Titles category.

North West 1st Line Support Demand Trend

1st Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the North West region.

North West 1st Line Support Daily Rate Trend

1st Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the North West region.

North West 1st Line Support Hourly Rate Trend

1st Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the North West region over the 3 months to 13 October 2008.

North West 1st Line Support Hourly Rate Histogram

1st Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the North West region over the 3 months to 13 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
ManchesterUp+329--
CheshireUp+115--
MerseysideDown-64--
LancashireNew entry-2--
1st Line Support England1st Line Support
England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT contractor jobs across the North West region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

138 (38.78 %)Windows
236 (36.73 %)MS Office
319 (19.39 %)MS Excel
416 (16.33 %)Microsoft
515 (15.31 %)Active Directory
613 (13.27 %)Windows XP
711 (11.22 %)NHS
711 (11.22 %)Windows 2000
89 (9.184 %)MS Exchange
98 (8.163 %)Novell
106 (6.122 %)ITIL
115 (5.102 %)Swedish Language
115 (5.102 %)Statistics
115 (5.102 %)Lotus Notes
115 (5.102 %)SLA
115 (5.102 %)Cisco
115 (5.102 %)Citrix
115 (5.102 %)Lotus
124 (4.082 %)Remedy
124 (4.082 %)Blackberry
124 (4.082 %)VERITAS
124 (4.082 %)Windows Server 2003
124 (4.082 %)Danish Language
124 (4.082 %)Dutch Language
124 (4.082 %)Asset Management
124 (4.082 %)French Language
124 (4.082 %)Norwegian Language
133 (3.061 %)Spanish Language
133 (3.061 %)Incident Management
133 (3.061 %)Italian Language

1st Line Support
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT contractor jobs across the North West region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

North West IT Contractor Job Market, Application PlatformsApplication Platforms
19 (9.184 %)MS Exchange
25 (5.102 %)Lotus Notes
32 (2.041 %)Exchange Server 2003
North West IT Contractor Job Market, ApplicationsApplications
136 (36.73 %)MS Office
219 (19.39 %)MS Excel
32 (2.041 %)MS PowerPoint
North West IT Contractor Job Market, Business ApplicationsBusiness Applications
11 (1.020 %)SAP FI
North West IT Contractor Job Market, Communications & NetworkingCommunications & Networking
12 (2.041 %)DNS
21 (1.020 %)Intranet
21 (1.020 %)Internet
21 (1.020 %)3G
21 (1.020 %)Wi-Fi
21 (1.020 %)Bluetooth
21 (1.020 %)Broadband
21 (1.020 %)LAN
21 (1.020 %)WAN
21 (1.020 %)TCP/IP
21 (1.020 %)VPN
North West IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (1.020 %)SQL Server
11 (1.020 %)MS Access
11 (1.020 %)BusinessObjects
North West IT Contractor Job Market, GeneralGeneral
12 (2.041 %)Education
12 (2.041 %)Electric
21 (1.020 %)Electronics
21 (1.020 %)Telecoms
North West IT Contractor Job Market, MiscellaneousMiscellaneous
111 (11.22 %)NHS
25 (5.102 %)Statistics
25 (5.102 %)Swedish Language
34 (4.082 %)Norwegian Language
34 (4.082 %)French Language
34 (4.082 %)Danish Language
34 (4.082 %)Dutch Language
34 (4.082 %)Blackberry
43 (3.061 %)Italian Language
43 (3.061 %)Spanish Language
52 (2.041 %)Client/Server
52 (2.041 %)German Language
52 (2.041 %)Mainframe
52 (2.041 %)Finnish Language
61 (1.020 %)AS400
61 (1.020 %)Freedom of Information
61 (1.020 %)PDA
North West IT Contractor Job Market, Operating SystemsOperating Systems
138 (38.78 %)Windows
213 (13.27 %)Windows XP
311 (11.22 %)Windows 2000
44 (4.082 %)Windows Server 2003
52 (2.041 %)VME
61 (1.020 %)UNIX
61 (1.020 %)Windows Vista
61 (1.020 %)Windows NT
North West IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
16 (6.122 %)ITIL
24 (4.082 %)Asset Management
33 (3.061 %)Incident Management
41 (1.020 %)System Testing
41 (1.020 %)Time Management
41 (1.020 %)Data Protection
North West IT Contractor Job Market, Programming LanguagesProgramming Languages
11 (1.020 %)C
11 (1.020 %)SQL
North West IT Contractor Job Market, QualificationsQualifications
11 (1.020 %)HND
11 (1.020 %)MCSE
11 (1.020 %)Microsoft Certification
11 (1.020 %)CNA
11 (1.020 %)Novell Certification
11 (1.020 %)ITIL Certification
11 (1.020 %)Degree
North West IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (5.102 %)SLA
22 (2.041 %)ISO9001
North West IT Contractor Job Market, System SoftwareSystem Software
115 (15.31 %)Active Directory
22 (2.041 %)Terminal Services
31 (1.020 %)NDS
North West IT Contractor Job Market, Systems ManagementSystems Management
11 (1.020 %)Systems Management Server (SMS)
11 (1.020 %)DameWare
North West IT Contractor Job Market, VendorsVendors
116 (16.33 %)Microsoft
28 (8.163 %)Novell
35 (5.102 %)Citrix
35 (5.102 %)Cisco
35 (5.102 %)Lotus
44 (4.082 %)Remedy
44 (4.082 %)VERITAS
53 (3.061 %)SAP
61 (1.020 %)IBM
61 (1.020 %)Oracle
61 (1.020 %)Business Objects