The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 106 105 117
Rank change year-on-year
-1 +12
Contract jobs requiring a 1st Line Support 30 15 19
As % of all contract IT jobs located in the North West 0.95% 0.62% 0.62%
As % of the Job Titles category 1.03% 0.67% 0.68%
Number of daily rates quoted 13 4 4
Average daily rate £83 £82 £128
Average daily rate % change year-on-year
+0.60% -35.68%
90% offered a daily rate of more than £78 £82 £98
10% offered a daily rate of more than £130 £95 £169
UK excluding London average daily rate £100 £105 £101
% change year-on-year
-4.76% +3.70%
Number of hourly rates quoted 11 11 9
Average hourly rate £10.50 £11.00 £14.50
Average hourly rate % change year-on-year
-4.54% -24.13%
90% offered a hourly rate of more than £10.00 £8.25 £9.89
10% offered a hourly rate of more than £11.50 £14.00 £17.30
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2915 2248 2813
As % of all contract IT jobs located in the North West 91.87% 93.36% 91.93%
Number of daily rates quoted 1541 1068 1362
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £210 £220 £205
10% offered a daily rate of more than £500 £480 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 206 183 187
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.69 £11.00 £11.37
10% offered a hourly rate of more than £40.00 £52.47 £37.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
1st Line Support
England

1st Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the North West

1st Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the North West region.

1st Line Support Daily Rate Trend in the North West

1st Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the North West region.

1st Line Support Hourly Rate Trend in the North West

1st Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester -3 15 £101 +1.25% 1
Merseyside +8 8 £78 -5.48%
Cheshire -12 5 £132 - 2
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 32 (60.38%) Microsoft
2 28 (52.83%) Windows
3 18 (33.96%) Windows XP
4 17 (32.08%) Active Directory
4 17 (32.08%) MS Excel
5 15 (28.30%) MS Office
6 12 (22.64%) Windows 7
7 9 (16.98%) SLA
7 9 (16.98%) Microsoft Certification
8 6 (11.32%) Service Management
9 5 (9.43%) ITIL
10 4 (7.55%) Windows Vista
10 4 (7.55%) Security Cleared
11 3 (5.66%) SC Cleared
11 3 (5.66%) TCP/IP
11 3 (5.66%) HP
11 3 (5.66%) Dell
11 3 (5.66%) Blackberry
11 3 (5.66%) Remedy
12 2 (3.77%) Apple
12 2 (3.77%) NHS
12 2 (3.77%) Symantec
12 2 (3.77%) MCP
12 2 (3.77%) MCSE
12 2 (3.77%) Spiceworks
12 2 (3.77%) Backup Exec
12 2 (3.77%) Finance
13 1 (1.89%) Law
13 1 (1.89%) Manufacturing
13 1 (1.89%) E-Learning

1st Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT contractor jobs across the North West region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.89%) MS Exchange
Applications
1 17 (32.08%) MS Excel
2 15 (28.30%) MS Office
3 1 (1.89%) Spreadsheet
Communications & Networking
1 3 (5.66%) TCP/IP
2 1 (1.89%) LAN
2 1 (1.89%) WAN
2 1 (1.89%) VPN
2 1 (1.89%) Firewall
2 1 (1.89%) Wireless
2 1 (1.89%) Intranet
General
1 2 (3.77%) Finance
2 1 (1.89%) Law
2 1 (1.89%) Manufacturing
2 1 (1.89%) Danish Language
2 1 (1.89%) Norwegian Language
2 1 (1.89%) Swedish Language
Miscellaneous
1 3 (5.66%) Blackberry
2 2 (3.77%) NHS
3 1 (1.89%) E-Learning
3 1 (1.89%) Smartphone
3 1 (1.89%) iPad
Operating Systems
1 28 (52.83%) Windows
2 18 (33.96%) Windows XP
3 12 (22.64%) Windows 7
4 4 (7.55%) Windows Vista
5 1 (1.89%) Windows Server 2008
5 1 (1.89%) NetWare
5 1 (1.89%) Windows NT
Processes & Methodologies
1 6 (11.32%) Service Management
2 5 (9.43%) ITIL
3 1 (1.89%) Incident Management
3 1 (1.89%) Web Development
3 1 (1.89%) Problem Management
Qualifications
1 9 (16.98%) Microsoft Certification
2 4 (7.55%) Security Cleared
3 3 (5.66%) SC Cleared
4 2 (3.77%) MCP
4 2 (3.77%) MCSE
5 1 (1.89%) MCTS
5 1 (1.89%) MCSA
5 1 (1.89%) ECDL
5 1 (1.89%) ITIL Certification
Quality Assurance & Compliance
1 9 (16.98%) SLA
System Software
1 17 (32.08%) Active Directory
Systems Management
1 2 (3.77%) Backup Exec
Vendors
1 32 (60.38%) Microsoft
2 3 (5.66%) HP
2 3 (5.66%) Dell
2 3 (5.66%) Remedy
3 2 (3.77%) Apple
3 2 (3.77%) Symantec
3 2 (3.77%) Spiceworks
4 1 (1.89%) Citrix
4 1 (1.89%) Novell
4 1 (1.89%) Cisco
Cheshire
Roc Search
Posted: 2 days ago
Cheshire
E-synergy Solutions
Rate: £100 per day
Posted: 2 days ago
Moor Row, Cumbria
Atos
Rate: excellent benefits
Posted: 17 days ago