The statistics below represent IT contracts advertised across the North West region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 135 122 101
Rank change year-on-year
-13 -21
Contract jobs requiring a 1st Line Support 25 28 35
As % of all contract IT jobs located in the North West 0.67% 0.75% 1.11%
As % of the Job Titles category 0.70% 0.80% 1.17%
Number of daily rates quoted 8 4 16
Median daily rate £114 £100 £100
Median daily rate % change year-on-year
+13.75% -
90% offered a daily rate of more than £99 £97 £78
10% offered a daily rate of more than £225 £111 £137
UK excluding London median daily rate £115 £120 £100
% change year-on-year
-4.16% +20.00%
Number of hourly rates quoted 13 19 10
Median hourly rate £11.65 £14.00 £10.00
Median hourly rate % change year-on-year
-16.78% +40.00%
90% offered a hourly rate of more than £10.00 £11.40 £9.27
10% offered a hourly rate of more than £12.40 £16.33 £11.85
UK excluding London median hourly rate £11.38 £12.00 £11.25
% change year-on-year
-5.20% +6.66%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3553 3520 2995
As % of all contract IT jobs located in the North West 94.70% 94.65% 95.35%
Number of daily rates quoted 2206 2028 1622
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £263 £225 £213
10% offered a daily rate of more than £525 £517 £525
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 132 196 180
Median hourly rate £14.50 £16.00 £16.00
Median hourly rate % change year-on-year
-9.37% -
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £43.20 £43.43 £40.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

1st Line Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the North West

1st Line Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the North West region.

1st Line Support Daily Rate Trend in the North West

1st Line Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the North West region over the 3 months to 25 June 2016.

1st Line Support Daily Rate Histogram in the North West

1st Line Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the North West region.

1st Line Support Hourly Rate Trend in the North West

1st Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the North West region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 10 £120 +20.00% 4
Merseyside -1 6 - - 1
Lancashire 0 4 £100 - 2
Cheshire -9 4 £171 - 4
Cumbria +8 1 - -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 25 June 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 1st Line Support in the job title.

1 36 (78.26%) Windows
2 23 (50.00%) Microsoft
3 21 (45.65%) Active Directory
4 17 (36.96%) MS Office
5 14 (30.43%) MS Excel
6 11 (23.91%) Windows 7
7 8 (17.39%) Windows XP
8 7 (15.22%) Citrix
9 5 (10.87%) MS Exchange
9 5 (10.87%) Service Delivery
10 4 (8.70%) ITIL
10 4 (8.70%) Analytical Skills
11 3 (6.52%) Windows 8
11 3 (6.52%) French Language
11 3 (6.52%) Knowledge Management
11 3 (6.52%) Incident Management
11 3 (6.52%) Unix
11 3 (6.52%) Internet
12 2 (4.35%) Legal
12 2 (4.35%) Windows Server 2003
12 2 (4.35%) Apple
12 2 (4.35%) Service Management
12 2 (4.35%) Management Information System
12 2 (4.35%) Microsoft Certification
12 2 (4.35%) TCP/IP
12 2 (4.35%) HPUX
12 2 (4.35%) SC Cleared
12 2 (4.35%) Security Cleared
12 2 (4.35%) Windows Server 2008
12 2 (4.35%) Remote Desktop

1st Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.87%) MS Exchange
2 1 (2.17%) Blackberry Enterprise Server
2 1 (2.17%) Exchange Server 2003
2 1 (2.17%) Exchange Server 2007
2 1 (2.17%) Exchange Server 2010
2 1 (2.17%) JBoss
Applications
1 17 (36.96%) MS Office
2 14 (30.43%) MS Excel
3 1 (2.17%) Spreadsheet
Cloud Services
1 2 (4.35%) Office 365
Communications & Networking
1 3 (6.52%) Internet
2 2 (4.35%) Remote Desktop
2 2 (4.35%) TCP/IP
3 1 (2.17%) ADSL
3 1 (2.17%) Firewall
3 1 (2.17%) FTP
3 1 (2.17%) LAN
3 1 (2.17%) Network Security
3 1 (2.17%) VPN
3 1 (2.17%) WAN
3 1 (2.17%) Wireless
Database & Business Intelligence
1 1 (2.17%) MS Access
1 1 (2.17%) SQL Server
General
1 3 (6.52%) French Language
2 2 (4.35%) Legal
3 1 (2.17%) Banking
3 1 (2.17%) Finance
3 1 (2.17%) German Language
3 1 (2.17%) Italian Language
3 1 (2.17%) Law
3 1 (2.17%) Manufacturing
3 1 (2.17%) Spanish Language
3 1 (2.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.17%) HTML
Miscellaneous
1 4 (8.70%) Analytical Skills
2 2 (4.35%) Management Information System
3 1 (2.17%) Blackberry
3 1 (2.17%) Data Centre
3 1 (2.17%) Digital Media
3 1 (2.17%) Driving Licence
3 1 (2.17%) iPad
3 1 (2.17%) Life Science
3 1 (2.17%) NHS
Operating Systems
1 36 (78.26%) Windows
2 11 (23.91%) Windows 7
3 8 (17.39%) Windows XP
4 3 (6.52%) Unix
4 3 (6.52%) Windows 8
5 2 (4.35%) HPUX
5 2 (4.35%) Windows Server 2003
5 2 (4.35%) Windows Server 2008
6 1 (2.17%) Mac OS X
6 1 (2.17%) Windows 2000
6 1 (2.17%) Windows Server
Processes & Methodologies
1 5 (10.87%) Service Delivery
2 4 (8.70%) ITIL
3 3 (6.52%) Incident Management
3 3 (6.52%) Knowledge Management
4 2 (4.35%) Service Management
5 1 (2.17%) Agile Software Development
5 1 (2.17%) Coaching
5 1 (2.17%) CRM
5 1 (2.17%) Electronic Trading
5 1 (2.17%) Email Management
5 1 (2.17%) ERP
5 1 (2.17%) Kalman Filter
5 1 (2.17%) Migration
5 1 (2.17%) Time Management
5 1 (2.17%) Web Development
Programming Languages
1 1 (2.17%) Java
1 1 (2.17%) JavaScript
1 1 (2.17%) PHP
1 1 (2.17%) PowerShell
Qualifications
1 2 (4.35%) Microsoft Certification
1 2 (4.35%) SC Cleared
1 2 (4.35%) Security Cleared
2 1 (2.17%) ITIL Certification
2 1 (2.17%) MOS
Quality Assurance & Compliance
1 1 (2.17%) SLA
System Software
1 21 (45.65%) Active Directory
2 1 (2.17%) Terminal Server
Systems Management
1 1 (2.17%) AirWatch
1 1 (2.17%) SCCM
Vendors
1 23 (50.00%) Microsoft
2 7 (15.22%) Citrix
3 2 (4.35%) Apple
4 1 (2.17%) AppSense
4 1 (2.17%) HP
4 1 (2.17%) LANDesk
4 1 (2.17%) Meru Networks
4 1 (2.17%) Remedy
4 1 (2.17%) SAP
Preston, Lancashire
Executive Resource Group
Rate: £90 - 105 per day
Posted: Yesterday