The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 58 59 69
Rank change year-on-year
+1 +10
Contract jobs citing Service Management 48 45 16
As % of all contract IT jobs located in Manchester 2.58% 2.53% 1.21%
As % of the Processes & Methodologies category 3.19% 3.22% 1.57%
Number of daily rates quoted 16 24 10
Median daily rate £350 £325 £188
Median daily rate % change year-on-year
+7.69% +73.33%
90% offered a daily rate of more than £281 £236 £115
10% offered a daily rate of more than £513 £460 £455
UK excluding London median daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 5 2 1
Median hourly rate £13.00 £18.00 £11.50
Median hourly rate % change year-on-year
-27.77% +56.52%
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1504 1397 1022
As % of all contract IT jobs located in Manchester 80.90% 78.57% 77.25%
Number of daily rates quoted 942 850 606
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.15%
90% offered a daily rate of more than £295 £275 £253
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 34 28 30
Median hourly rate £14.50 £34.00 £17.50
Median hourly rate % change year-on-year
-57.35% +94.28%
90% offered a hourly rate of more than £11.80 £12.30 £11.50
10% offered a hourly rate of more than £40.00 £42.00 £41.50
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Service Management
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 25 August 2016.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Hourly Rate Histogram in Manchester

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 25 August 2016.

Service Management Hourly Rate Histogram in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 2 £575 - 4
Altrincham - 1 - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 25 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Service Management.

1 50 (57.47%) ITIL
2 23 (26.44%) Configuration Management
3 16 (18.39%) Finance
4 14 (16.09%) Project Management
4 14 (16.09%) ITSM
5 11 (12.64%) Change Management
5 11 (12.64%) Unix
5 11 (12.64%) Problem Management
6 10 (11.49%) SAN
6 10 (11.49%) Service Delivery
7 9 (10.34%) Stakeholder Management
8 8 (9.20%) Clustering
8 8 (9.20%) Disaster Recovery
8 8 (9.20%) NetBackup
8 8 (9.20%) Business Continuity
8 8 (9.20%) Banking
8 8 (9.20%) Oracle
8 8 (9.20%) Solaris
8 8 (9.20%) Veritas Volume Manager
8 8 (9.20%) Ansible
8 8 (9.20%) Analytical Skills
8 8 (9.20%) Oracle ZFS
9 7 (8.05%) ServiceNow
9 7 (8.05%) Windows
9 7 (8.05%) NHS
10 6 (6.90%) Risk Management
10 6 (6.90%) Asset Management
10 6 (6.90%) Mainframe
10 6 (6.90%) Active Directory
10 6 (6.90%) Target Operating Model

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.75%) CMS
2 4 (4.60%) SharePoint
3 3 (3.45%) Drupal
4 2 (2.30%) Elasticsearch
5 1 (1.15%) Skype for Business
Applications
1 1 (1.15%) MS Excel
1 1 (1.15%) MS Office
1 1 (1.15%) MS Visio
Business Applications
1 1 (1.15%) Dynamics NAV
Cloud Services
1 3 (3.45%) Amazon AWS
1 3 (3.45%) Microsoft Azure
2 2 (2.30%) GitHub
2 2 (2.30%) Google Analytics
3 1 (1.15%) SaaS
Communications & Networking
1 10 (11.49%) SAN
2 4 (4.60%) LAN
3 3 (3.45%) WAN
4 2 (2.30%) Cisco ASA
4 2 (2.30%) Cisco ISE
4 2 (2.30%) Cisco Nexus
4 2 (2.30%) Cisco PIX
4 2 (2.30%) Cisco Wireless
4 2 (2.30%) Firewall
4 2 (2.30%) FWSM
4 2 (2.30%) Intrusion Detection
4 2 (2.30%) IPsec
4 2 (2.30%) Network Security
4 2 (2.30%) OpenScape
4 2 (2.30%) SSL
4 2 (2.30%) VPN
4 2 (2.30%) Wireless
4 2 (2.30%) WLAN
5 1 (1.15%) FTP
5 1 (1.15%) Skype
Database & Business Intelligence
1 1 (1.15%) SQL Server
1 1 (1.15%) SQL Server Integration Services
Development Applications
1 5 (5.75%) Jenkins
2 4 (4.60%) JIRA
3 3 (3.45%) Cucumber
3 3 (3.45%) Git (software)
3 3 (3.45%) JMeter
4 2 (2.30%) Bitbucket
4 2 (2.30%) LoadRunner
5 1 (1.15%) Selenium
General
1 16 (18.39%) Finance
2 8 (9.20%) Banking
3 5 (5.75%) Manufacturing
4 4 (4.60%) Retail
5 2 (2.30%) Law
5 2 (2.30%) Publishing
6 1 (1.15%) Legal
6 1 (1.15%) Local Government
6 1 (1.15%) Retail Banking
Job Titles
1 17 (19.54%) Service Manager
2 16 (18.39%) Analyst
3 8 (9.20%) Consultant
4 7 (8.05%) Support Analyst
5 6 (6.90%) Administrator
5 6 (6.90%) Systems Analyst
6 5 (5.75%) ITIL Manager
7 4 (4.60%) Architect
7 4 (4.60%) Head of Operations
7 4 (4.60%) Head of Service Operations
7 4 (4.60%) Project Manager
7 4 (4.60%) Systems Support
7 4 (4.60%) Systems Support Analyst
8 3 (3.45%) 3rd Line Support
8 3 (3.45%) Configuration Analyst
8 3 (3.45%) Configuration Manager
8 3 (3.45%) Delivery Manager
8 3 (3.45%) Desktop Analyst
8 3 (3.45%) Desktop Support
8 3 (3.45%) Unix Administrator
Libraries, Frameworks & Software Standards
1 2 (2.30%) 802.1X
1 2 (2.30%) ELK Stack
2 1 (1.15%) ISPF
2 1 (1.15%) JMS
2 1 (1.15%) JSON
2 1 (1.15%) Middleware
2 1 (1.15%) REST
2 1 (1.15%) SOAP
2 1 (1.15%) XML
Miscellaneous
1 8 (9.20%) Analytical Skills
1 8 (9.20%) Clustering
2 7 (8.05%) NHS
3 6 (6.90%) Data Centre
3 6 (6.90%) Mainframe
4 3 (3.45%) CMDB
4 3 (3.45%) HACMP
4 3 (3.45%) Life Science
4 3 (3.45%) Management Information System
5 2 (2.30%) Video Conferencing
6 1 (1.15%) Driving Licence
6 1 (1.15%) iSeries
6 1 (1.15%) Online Banking
6 1 (1.15%) Tandem
6 1 (1.15%) User Experience
Operating Systems
1 11 (12.64%) Unix
2 8 (9.20%) Solaris
3 7 (8.05%) Windows
4 5 (5.75%) AIX
5 4 (4.60%) Windows 7
5 4 (4.60%) Windows XP
6 3 (3.45%) zOS
Processes & Methodologies
1 50 (57.47%) ITIL
2 23 (26.44%) Configuration Management
3 14 (16.09%) ITSM
3 14 (16.09%) Project Management
4 11 (12.64%) Change Management
4 11 (12.64%) Problem Management
5 10 (11.49%) Service Delivery
6 9 (10.34%) Stakeholder Management
7 8 (9.20%) Business Continuity
7 8 (9.20%) Disaster Recovery
8 6 (6.90%) Asset Management
8 6 (6.90%) Risk Management
8 6 (6.90%) Target Operating Model
9 5 (5.75%) Continuous Improvement
9 5 (5.75%) PRINCE2
10 4 (4.60%) Continuous Integration
10 4 (4.60%) Performance Management
11 3 (3.45%) Release Management
11 3 (3.45%) Test Automation
11 3 (3.45%) Time Management
Programming Languages
1 1 (1.15%) JCL
Qualifications
1 4 (4.60%) ITIL Certification
2 3 (3.45%) Security Cleared
3 2 (2.30%) Degree
4 1 (1.15%) PMP
4 1 (1.15%) PRINCE2 Certification
4 1 (1.15%) SC Cleared
Quality Assurance & Compliance
1 5 (5.75%) QA
1 5 (5.75%) SLA
2 1 (1.15%) COBIT
2 1 (1.15%) PMBOK
2 1 (1.15%) Sarbanes-Oxley
System Software
1 8 (9.20%) Veritas Volume Manager
2 6 (6.90%) Active Directory
3 3 (3.45%) Docker
3 3 (3.45%) GPFS
4 2 (2.30%) RACF
5 1 (1.15%) Time Sharing Option
Systems Management
1 8 (9.20%) Ansible
1 8 (9.20%) NetBackup
1 8 (9.20%) Oracle ZFS
2 3 (3.45%) Opscode Chef
2 3 (3.45%) Puppet
2 3 (3.45%) Tivoli Storage Manager
3 2 (2.30%) Cacti
3 2 (2.30%) HP Quality Center
3 2 (2.30%) Kibana
3 2 (2.30%) logstash
3 2 (2.30%) McAfee ePO
3 2 (2.30%) Tivoli
3 2 (2.30%) Tivoli Monitoring
3 2 (2.30%) zSecure
4 1 (1.15%) ServiceCenter
Vendors
1 8 (9.20%) Oracle
2 7 (8.05%) ServiceNow
3 5 (5.75%) HP
3 5 (5.75%) Microsoft
3 5 (5.75%) Red Hat
3 5 (5.75%) Veritas
4 4 (4.60%) IBM
4 4 (4.60%) LANDesk
4 4 (4.60%) Wyse
5 3 (3.45%) Splunk
5 3 (3.45%) Sun
6 2 (2.30%) Cadence
6 2 (2.30%) Cisco
6 2 (2.30%) Google
6 2 (2.30%) hybris
6 2 (2.30%) Intel Security
6 2 (2.30%) NetIQ
6 2 (2.30%) Polycom
6 2 (2.30%) SAP
6 2 (2.30%) Siemens
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