The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 63 60 51
Rank change year-on-year
-3 -9
Contract jobs citing Service Management 43 31 34
As % of all contract IT jobs located in Manchester 2.37% 2.17% 2.86%
As % of the Processes & Methodologies category 2.90% 2.80% 3.77%
Number of daily rates quoted 19 21 15
Average daily rate £350 £250 £150
Average daily rate % change year-on-year
+40.00% +66.66%
90% offered a daily rate of more than £300 £125 £110
10% offered a daily rate of more than £440 £485 £340
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 2 2 1
Average hourly rate £28.50 £11.50 £110.00
Average hourly rate % change year-on-year
+147.82% -89.54%
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1483 1106 901
As % of all contract IT jobs located in Manchester 81.84% 77.45% 75.71%
Number of daily rates quoted 873 669 479
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £500 £525 £496
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 35 31 34
Average hourly rate £32.50 £17.50 £17.15
Average hourly rate % change year-on-year
+85.71% +2.04%
90% offered a hourly rate of more than £15.25 £11.50 £10.19
10% offered a hourly rate of more than £40.00 £24.00 £48.70
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 11 February 2016.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Hourly Rate Histogram in Manchester

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 11 February 2016.

Service Management Hourly Rate Histogram in Manchester

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 11 February 2016, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 51 (60.00%) ITIL
2 17 (20.00%) Project Management
3 16 (18.82%) Change Management
4 15 (17.65%) Service Delivery
4 15 (17.65%) ITSM
5 13 (15.29%) Problem Management
6 12 (14.12%) Asset Management
7 11 (12.94%) Incident Management
7 11 (12.94%) ITIL V3
7 11 (12.94%) Continuous Improvement
7 11 (12.94%) Finance
8 10 (11.76%) Business Analysis
9 9 (10.59%) Release Management
9 9 (10.59%) Analytical Skills
10 8 (9.41%) Translating Business Requirements
10 8 (9.41%) LAN
10 8 (9.41%) VoIP
10 8 (9.41%) WAN
10 8 (9.41%) SAN
11 7 (8.24%) Cisco Certification
11 7 (8.24%) SLA
11 7 (8.24%) Cisco
11 7 (8.24%) MS Visio
11 7 (8.24%) PRINCE2
11 7 (8.24%) Unix
11 7 (8.24%) Legal
11 7 (8.24%) Risk Management
11 7 (8.24%) Coaching
12 6 (7.06%) Supplier Management
12 6 (7.06%) Disaster Recovery

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 11 February 2016, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.35%) Skype for Business
2 1 (1.18%) SharePoint
2 1 (1.18%) WebSphere
2 1 (1.18%) WebSphere Application Server
Applications
1 7 (8.24%) MS Visio
2 1 (1.18%) MS Excel
Business Applications
1 3 (3.53%) Remedy ITSM
2 2 (2.35%) Oracle Applications
2 2 (2.35%) SAP Oil and Gas
3 1 (1.18%) Oracle Financial Analyzer
3 1 (1.18%) Visualfiles
Cloud Services
1 1 (1.18%) GitHub
Communications & Networking
1 8 (9.41%) LAN
1 8 (9.41%) SAN
1 8 (9.41%) VoIP
1 8 (9.41%) WAN
2 6 (7.06%) VPN
2 6 (7.06%) WLAN
3 5 (5.88%) Cisco ASA
3 5 (5.88%) Cisco PIX
3 5 (5.88%) Cisco Wireless
3 5 (5.88%) Firewall
3 5 (5.88%) FWSM
3 5 (5.88%) Intrusion Detection
3 5 (5.88%) IPsec
3 5 (5.88%) Network Security
3 5 (5.88%) SSL
3 5 (5.88%) Wireless
4 3 (3.53%) TCP/IP
5 2 (2.35%) DHCP
5 2 (2.35%) DNS
5 2 (2.35%) SMTP
Database & Business Intelligence
1 5 (5.88%) SQL Server
2 3 (3.53%) SQL Server 2008
2 3 (3.53%) SQL Server 2012
3 2 (2.35%) SQL Server Integration Services
3 2 (2.35%) SQL Server Reporting Services
4 1 (1.18%) DB2
4 1 (1.18%) EDRMS
4 1 (1.18%) Oracle Database
4 1 (1.18%) Oracle Database 10g
4 1 (1.18%) Oracle Database 11g
4 1 (1.18%) Oracle Discoverer
4 1 (1.18%) Oracle OWB
4 1 (1.18%) Oracle Reports
4 1 (1.18%) Oracle9i Database
4 1 (1.18%) PostgreSQL
Development Applications
1 4 (4.71%) Team Foundation Server
2 3 (3.53%) NuGet
2 3 (3.53%) Visual Studio
3 2 (2.35%) MSTest
4 1 (1.18%) Cucumber
4 1 (1.18%) Jenkins
4 1 (1.18%) JIRA
4 1 (1.18%) Mocha
4 1 (1.18%) Selenium
General
1 11 (12.94%) Finance
2 7 (8.24%) Legal
3 4 (4.71%) Banking
4 3 (3.53%) Manufacturing
5 2 (2.35%) Local Government
6 1 (1.18%) Back Office
6 1 (1.18%) Law
6 1 (1.18%) Retail
Job Titles
1 20 (23.53%) Analyst
2 15 (17.65%) Service Manager
3 11 (12.94%) Business Analyst
4 10 (11.76%) Project Manager
5 8 (9.41%) ITIL Manager
6 7 (8.24%) Cisco Engineer
6 7 (8.24%) Cisco Network Engineer
6 7 (8.24%) Network Engineer
6 7 (8.24%) Senior Analyst
6 7 (8.24%) Senior Business Analyst
7 5 (5.88%) DBA
7 5 (5.88%) ITIL Project Manager
7 5 (5.88%) Senior Cisco Engineer
7 5 (5.88%) Senior Cisco Network Engineer
7 5 (5.88%) Senior Network Engineer
7 5 (5.88%) Services Delivery Manager
8 4 (4.71%) Consultant
8 4 (4.71%) Delivery Manager
8 4 (4.71%) Service Analyst
8 4 (4.71%) Software Analyst
Libraries, Frameworks & Software Standards
1 5 (5.88%) 802.1X
2 4 (4.71%) .NET
3 3 (3.53%) ASP.NET
3 3 (3.53%) ASP.NET MVC
3 3 (3.53%) XML
4 2 (2.35%) .NET Framework
4 2 (2.35%) Entity Framework
4 2 (2.35%) HTML
4 2 (2.35%) J2EE
4 2 (2.35%) jQuery
4 2 (2.35%) Web Services
5 1 (1.18%) AngularJS
5 1 (1.18%) ASP.NET MVC 3
5 1 (1.18%) Backbone.js
5 1 (1.18%) CSS
5 1 (1.18%) RESTful
Miscellaneous
1 9 (10.59%) Analytical Skills
2 4 (4.71%) Mainframe
2 4 (4.71%) Management Information System
3 3 (3.53%) Clustering
3 3 (3.53%) CMDB
3 3 (3.53%) HACMP
3 3 (3.53%) Life Science
4 2 (2.35%) Data Centre
4 2 (2.35%) IBM Mainframe
4 2 (2.35%) Video Conferencing
5 1 (1.18%) Distributed Denial-of-Service
5 1 (1.18%) Mobile App
5 1 (1.18%) Mobile Computing
5 1 (1.18%) PKI
Operating Systems
1 7 (8.24%) Unix
2 4 (4.71%) AIX
2 4 (4.71%) Solaris
3 2 (2.35%) Windows
4 1 (1.18%) Windows Vista
Processes & Methodologies
1 51 (60.00%) ITIL
2 17 (20.00%) Project Management
3 16 (18.82%) Change Management
4 15 (17.65%) ITSM
4 15 (17.65%) Service Delivery
5 13 (15.29%) Problem Management
6 12 (14.12%) Asset Management
7 11 (12.94%) Continuous Improvement
7 11 (12.94%) Incident Management
7 11 (12.94%) ITIL V3
8 10 (11.76%) Business Analysis
9 9 (10.59%) Release Management
10 8 (9.41%) Translating Business Requirements
11 7 (8.24%) Coaching
11 7 (8.24%) PRINCE2
11 7 (8.24%) Risk Management
12 6 (7.06%) Disaster Recovery
12 6 (7.06%) Supplier Management
13 5 (5.88%) Agile Software Development
13 5 (5.88%) Vulnerability Assessment
Programming Languages
1 4 (4.71%) C#
1 4 (4.71%) JavaScript
2 3 (3.53%) PHP
3 2 (2.35%) Java
3 2 (2.35%) Python
3 2 (2.35%) SQL
4 1 (1.18%) C
4 1 (1.18%) C++
Qualifications
1 7 (8.24%) Cisco Certification
2 5 (5.88%) CCNP
2 5 (5.88%) ITIL Certification
3 2 (2.35%) CCNA
3 2 (2.35%) PRINCE2 Certification
4 1 (1.18%) Degree
4 1 (1.18%) ITIL Foundation Certificate
4 1 (1.18%) PMI Certification
4 1 (1.18%) PMP
4 1 (1.18%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (8.24%) SLA
2 1 (1.18%) QA
System Software
1 3 (3.53%) GPFS
2 2 (2.35%) Veritas Volume Manager
3 1 (1.18%) Active Directory
3 1 (1.18%) Microsoft App-V
3 1 (1.18%) XenApp
Systems Management
1 3 (3.53%) Tivoli Storage Manager
2 2 (2.35%) NetBackup
2 2 (2.35%) Oracle ZFS
3 1 (1.18%) QRadar
Vendors
1 7 (8.24%) Cisco
2 6 (7.06%) IBM
3 5 (5.88%) Microsoft
3 5 (5.88%) SAP
4 3 (3.53%) Citrix
4 3 (3.53%) Remedy
4 3 (3.53%) ServiceNow
5 2 (2.35%) Oracle
5 2 (2.35%) Polycom
5 2 (2.35%) Siemens
5 2 (2.35%) Sun
6 1 (1.18%) Avaya
6 1 (1.18%) IronPort
6 1 (1.18%) SmartStream
6 1 (1.18%) Wyse