The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 68 62 81
Rank change year-on-year
-6 +19
Contract jobs citing Service Management 15 15 14
As % of all contract IT jobs located in Manchester 1.13% 1.23% 0.98%
As % of the Processes & Methodologies category 1.54% 1.71% 1.48%
Number of daily rates quoted 10 5 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£188 £325 £178
Average daily rate % change year-on-year
-42.30% +83.09%
90% offered a daily rate of more than £115 £325 £110
10% offered a daily rate of more than £455 £465 £366
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 1 3 0
Average hourly rate £11.50 £10.50 -
Average hourly rate % change year-on-year
+9.52% -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
973 876 943
As % of all contract IT jobs located in Manchester 73.32% 72.10% 65.99%
Number of daily rates quoted 576 467 476
Average daily rate £340 £333 £321
Average daily rate % change year-on-year
+2.25% +3.74%
90% offered a daily rate of more than £250 £240 £213
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 28 44 47
Average hourly rate £15.75 £17.50 £25.00
Average hourly rate % change year-on-year
-10.00% -30.00%
90% offered a hourly rate of more than £11.50 £10.50 £11.00
10% offered a hourly rate of more than £41.00 £34.00 £37.50
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 1 - -
Stockport - - - - 1
Wigan - - - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 22 August 2014, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 17 (56.67%) ITIL
2 11 (36.67%) Incident Management
3 10 (33.33%) Windows
4 9 (30.00%) HP
5 7 (23.33%) MS Office
6 5 (16.67%) Microsoft
6 5 (16.67%) Service Delivery
6 5 (16.67%) Change Management
6 5 (16.67%) Windows Server 2008
6 5 (16.67%) Capacity Management
7 4 (13.33%) Project Management
7 4 (13.33%) ITSM
7 4 (13.33%) SLA
7 4 (13.33%) LAN
7 4 (13.33%) HTTP
7 4 (13.33%) CRM
7 4 (13.33%) Windows NT
7 4 (13.33%) Citrix
7 4 (13.33%) CICS
7 4 (13.33%) Windows Server 2003
8 3 (10.00%) Intranet
8 3 (10.00%) Red Hat
8 3 (10.00%) CISSP
8 3 (10.00%) ITIL Certification
8 3 (10.00%) TCP/IP
8 3 (10.00%) WAN
8 3 (10.00%) SOAP
8 3 (10.00%) Cisco
8 3 (10.00%) Business Analysis
8 3 (10.00%) Marketing

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) CICS
2 2 (6.67%) SharePoint
3 1 (3.33%) Site Server
3 1 (3.33%) IBM Notes
3 1 (3.33%) WebSphere Application Server
3 1 (3.33%) WebSphere
3 1 (3.33%) IBM HTTP Server
Applications
1 7 (23.33%) MS Office
2 2 (6.67%) MS Excel
3 1 (3.33%) MS Project
Business Applications
1 1 (3.33%) Remedy ITSM
Communications & Networking
1 4 (13.33%) LAN
1 4 (13.33%) HTTP
2 3 (10.00%) Intranet
2 3 (10.00%) TCP/IP
2 3 (10.00%) WAN
3 2 (6.67%) NAS
3 2 (6.67%) Network Security
3 2 (6.67%) Firewall
3 2 (6.67%) SSH
3 2 (6.67%) VPN
3 2 (6.67%) SNMP
3 2 (6.67%) SAN
4 1 (3.33%) Internet
4 1 (3.33%) LDAP
4 1 (3.33%) VLAN
Database & Business Intelligence
1 1 (3.33%) MSDE
1 1 (3.33%) EDRMS
1 1 (3.33%) SQL Server
Development Applications
1 1 (3.33%) SQL Server Management Studio (SSMS)
General
1 3 (10.00%) Marketing
1 3 (10.00%) Finance
2 2 (6.67%) Banking
Job Titles
1 8 (26.67%) Analyst
1 8 (26.67%) Service Manager
2 5 (16.67%) Service Analyst
3 4 (13.33%) Services Delivery Manager
3 4 (13.33%) Service Desk Analyst
3 4 (13.33%) Delivery Manager
4 3 (10.00%) Senior Analyst
4 3 (10.00%) Business Analyst
4 3 (10.00%) Support Engineer
5 2 (6.67%) Senior Business Analyst
5 2 (6.67%) 2nd Line Support
5 2 (6.67%) Management Consultant
5 2 (6.67%) Desktop Support
5 2 (6.67%) Consultant
5 2 (6.67%) Systems Engineer
5 2 (6.67%) Desktop Support Engineer
5 2 (6.67%) Service Management Consultant
5 2 (6.67%) Desktop Engineer
6 1 (3.33%) Technical Specialist
6 1 (3.33%) Rollout Engineer
Libraries, Frameworks & Software Standards
1 3 (10.00%) SOAP
2 1 (3.33%) Middleware
Miscellaneous
1 3 (10.00%) Management Information System
2 1 (3.33%) Blackberry
2 1 (3.33%) Thin Client
2 1 (3.33%) PMI
2 1 (3.33%) CMDB
2 1 (3.33%) Fat Client
2 1 (3.33%) Clustering
2 1 (3.33%) Replication
Operating Systems
1 10 (33.33%) Windows
2 5 (16.67%) Windows Server 2008
3 4 (13.33%) Windows NT
3 4 (13.33%) Windows Server 2003
4 3 (10.00%) Windows 7
5 1 (3.33%) Mac OS X
5 1 (3.33%) Windows XP
5 1 (3.33%) AIX
5 1 (3.33%) Linux
5 1 (3.33%) Windows 2000
5 1 (3.33%) UNIX
5 1 (3.33%) Windows Vista
5 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 17 (56.67%) ITIL
2 11 (36.67%) Incident Management
3 5 (16.67%) Service Delivery
3 5 (16.67%) Change Management
3 5 (16.67%) Capacity Management
4 4 (13.33%) Project Management
4 4 (13.33%) ITSM
4 4 (13.33%) CRM
5 3 (10.00%) Business Analysis
5 3 (10.00%) Problem Management
5 3 (10.00%) Performance Monitoring
6 2 (6.67%) Agile Software Development
6 2 (6.67%) B2B
6 2 (6.67%) Configuration Management
7 1 (3.33%) BPR
7 1 (3.33%) E-Commerce
7 1 (3.33%) PRINCE2
7 1 (3.33%) Business Intelligence
7 1 (3.33%) Data Management
7 1 (3.33%) TOGAF
Programming Languages
1 1 (3.33%) SQL
1 1 (3.33%) T-SQL
Qualifications
1 3 (10.00%) CISSP
1 3 (10.00%) ITIL Certification
2 2 (6.67%) MCITP
2 2 (6.67%) Microsoft Certification
3 1 (3.33%) Check Point Certification
3 1 (3.33%) Cisco Certification
3 1 (3.33%) PMP
3 1 (3.33%) PMI Certification
3 1 (3.33%) IBM Certification
3 1 (3.33%) MCP
3 1 (3.33%) CCNP
3 1 (3.33%) CCNA
3 1 (3.33%) CCSE
3 1 (3.33%) JNCIA
3 1 (3.33%) CCSA
3 1 (3.33%) CISA
3 1 (3.33%) PRINCE2 Practitioner
3 1 (3.33%) SC Cleared
3 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) ISO/IEC 27001
2 1 (3.33%) COBIT
System Software
1 3 (10.00%) Active Directory
Systems Management
1 3 (10.00%) HP SiteScope
2 2 (6.67%) FortiGate
2 2 (6.67%) HP UCMDB
2 2 (6.67%) Backup Exec
2 2 (6.67%) WMI
3 1 (3.33%) Tivoli
3 1 (3.33%) Tivoli Monitoring
3 1 (3.33%) Tivoli Storage Manager
Vendors
1 9 (30.00%) HP
2 5 (16.67%) Microsoft
3 4 (13.33%) Citrix
4 3 (10.00%) Red Hat
4 3 (10.00%) Cisco
5 2 (6.67%) F5
5 2 (6.67%) Veeam
5 2 (6.67%) Fortinet
5 2 (6.67%) Blue Coat
5 2 (6.67%) Nokia
5 2 (6.67%) Juniper
5 2 (6.67%) Symantec
5 2 (6.67%) CheckPoint
6 1 (3.33%) Remedy
6 1 (3.33%) BMC
6 1 (3.33%) Lotus
6 1 (3.33%) IBM
6 1 (3.33%) Dell
6 1 (3.33%) Lagan
6 1 (3.33%) FrontRange
Greater Manchester
Spring Technology
Rate: £13.00 - £15.00 per hour
Posted: Yesterday
Manchester
Vital Solutions
Rate: £0 - £120 per day
Posted: 16 days ago
Greater Manchester
Computer Futures
Rate: competitive
Posted: 19 days ago