The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 55 49 72
Rank change year-on-year
-6 +23
Contract jobs citing Service Management 53 47 15
As % of all contract IT jobs located in Manchester 2.85% 2.90% 1.21%
As % of the Processes & Methodologies category 3.53% 3.77% 1.63%
Number of daily rates quoted 21 28 6
Median daily rate £350 £323 £166
Median daily rate % change year-on-year
+8.52% +93.98%
90% offered a daily rate of more than £263 £226 £115
10% offered a daily rate of more than £575 £448 £400
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 5 1 1
Median hourly rate £13.00 £16.00 £11.50
Median hourly rate % change year-on-year
-18.75% +39.13%
UK excluding London median hourly rate £14.50 £14.75 £14.38
% change year-on-year
-1.69% +2.60%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1500 1246 919
As % of all contract IT jobs located in Manchester 80.56% 76.82% 73.87%
Number of daily rates quoted 923 760 522
Median daily rate £405 £375 £350
Median daily rate % change year-on-year
+8.00% +7.14%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 32 32 31
Median hourly rate £15.00 £19.50 £23.75
Median hourly rate % change year-on-year
-23.07% -17.89%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £45.00 £40.00 £46.25
UK excluding London median hourly rate £28.50 £30.00 £27.50
% change year-on-year
-5.00% +9.09%

Service Management
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 23 July 2016.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Hourly Rate Histogram in Manchester

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 23 July 2016.

Service Management Hourly Rate Histogram in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 2 £575 - 1
Salford -6 1 £120 -72.09% 1
Altrincham - 1 - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 23 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Service Management.

1 56 (62.22%) ITIL
2 21 (23.33%) Configuration Management
3 18 (20.00%) Project Management
4 17 (18.89%) ITSM
5 14 (15.56%) Finance
6 13 (14.44%) Change Management
7 11 (12.22%) SAN
7 11 (12.22%) Unix
7 11 (12.22%) Problem Management
8 9 (10.00%) Veritas Volume Manager
8 9 (10.00%) ServiceNow
8 9 (10.00%) Analytical Skills
8 9 (10.00%) Oracle ZFS
8 9 (10.00%) Solaris
8 9 (10.00%) Service Delivery
8 9 (10.00%) Clustering
8 9 (10.00%) NetBackup
9 8 (8.89%) Windows
9 8 (8.89%) Oracle
10 7 (7.78%) Active Directory
10 7 (7.78%) Business Continuity
10 7 (7.78%) Banking
10 7 (7.78%) Disaster Recovery
10 7 (7.78%) Continuous Improvement
10 7 (7.78%) Asset Management
11 6 (6.67%) Target Operating Model
11 6 (6.67%) HP
11 6 (6.67%) AIX
11 6 (6.67%) NHS
11 6 (6.67%) Data Centre

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.56%) CMS
1 5 (5.56%) SharePoint
2 2 (2.22%) Skype for Business
3 1 (1.11%) Blackberry Enterprise Server
Applications
1 4 (4.44%) MS Visio
2 1 (1.11%) MS Excel
2 1 (1.11%) MS Office
2 1 (1.11%) MS PowerPoint
2 1 (1.11%) Spreadsheet
Business Applications
1 1 (1.11%) Remedy ITSM
Cloud Services
1 2 (2.22%) Microsoft Azure
2 1 (1.11%) Google Apps
2 1 (1.11%) SaaS
Communications & Networking
1 11 (12.22%) SAN
2 4 (4.44%) LAN
3 3 (3.33%) VPN
3 3 (3.33%) WAN
4 2 (2.22%) Cisco ASA
4 2 (2.22%) Cisco ISE
4 2 (2.22%) Cisco Nexus
4 2 (2.22%) Cisco PIX
4 2 (2.22%) Cisco Wireless
4 2 (2.22%) Firewall
4 2 (2.22%) FWSM
4 2 (2.22%) Intrusion Detection
4 2 (2.22%) IPsec
4 2 (2.22%) Network Security
4 2 (2.22%) OpenScape
4 2 (2.22%) Skype
4 2 (2.22%) SSL
4 2 (2.22%) VoIP
4 2 (2.22%) Wireless
4 2 (2.22%) WLAN
Development Applications
1 4 (4.44%) JIRA
2 2 (2.22%) Jenkins
2 2 (2.22%) LoadRunner
General
1 14 (15.56%) Finance
2 7 (7.78%) Banking
3 4 (4.44%) Law
3 4 (4.44%) Manufacturing
4 3 (3.33%) Retail
5 2 (2.22%) Local Government
5 2 (2.22%) Publishing
6 1 (1.11%) French Language
6 1 (1.11%) German Language
6 1 (1.11%) Legal
6 1 (1.11%) Spanish Language
Job Titles
1 16 (17.78%) Analyst
1 16 (17.78%) Service Manager
2 8 (8.89%) Project Manager
3 7 (7.78%) Administrator
3 7 (7.78%) Consultant
3 7 (7.78%) ITIL Manager
3 7 (7.78%) Support Analyst
4 6 (6.67%) Systems Analyst
5 4 (4.44%) Change Manager
5 4 (4.44%) Head of Operations
5 4 (4.44%) Head of Service Operations
5 4 (4.44%) Solaris Administrator
5 4 (4.44%) Systems Support
5 4 (4.44%) Systems Support Analyst
5 4 (4.44%) Unix Administrator
6 3 (3.33%) 3rd Line Support Analyst
6 3 (3.33%) Configuration Analyst
6 3 (3.33%) Delivery Manager
6 3 (3.33%) ITIL Project Manager
6 3 (3.33%) Service Planning Manager
Libraries, Frameworks & Software Standards
1 2 (2.22%) 802.1X
2 1 (1.11%) JMS
2 1 (1.11%) JSON
2 1 (1.11%) REST
2 1 (1.11%) SOAP
2 1 (1.11%) XML
Miscellaneous
1 9 (10.00%) Analytical Skills
1 9 (10.00%) Clustering
2 6 (6.67%) Data Centre
2 6 (6.67%) NHS
3 5 (5.56%) Mainframe
4 4 (4.44%) HACMP
4 4 (4.44%) Management Information System
5 3 (3.33%) CMDB
5 3 (3.33%) Life Science
6 2 (2.22%) Video Conferencing
7 1 (1.11%) Blackberry
7 1 (1.11%) Driving Licence
7 1 (1.11%) Social Media
7 1 (1.11%) User Experience
7 1 (1.11%) Wiki
Operating Systems
1 11 (12.22%) Unix
2 9 (10.00%) Solaris
3 8 (8.89%) Windows
4 6 (6.67%) AIX
5 5 (5.56%) Windows 7
6 4 (4.44%) Windows XP
7 2 (2.22%) zOS
Processes & Methodologies
1 56 (62.22%) ITIL
2 21 (23.33%) Configuration Management
3 18 (20.00%) Project Management
4 17 (18.89%) ITSM
5 13 (14.44%) Change Management
6 11 (12.22%) Problem Management
7 9 (10.00%) Service Delivery
8 7 (7.78%) Asset Management
8 7 (7.78%) Business Continuity
8 7 (7.78%) Continuous Improvement
8 7 (7.78%) Disaster Recovery
9 6 (6.67%) Target Operating Model
10 5 (5.56%) Release Management
10 5 (5.56%) Risk Management
11 4 (4.44%) Agile Software Development
11 4 (4.44%) Incident Management
11 4 (4.44%) ITIL V3
11 4 (4.44%) Performance Management
11 4 (4.44%) PRINCE2
11 4 (4.44%) Stakeholder Management
Programming Languages
1 1 (1.11%) C
Qualifications
1 5 (5.56%) ITIL Certification
2 2 (2.22%) Degree
2 2 (2.22%) PMP
2 2 (2.22%) Security Cleared
3 1 (1.11%) Microsoft Certification
3 1 (1.11%) MOS
3 1 (1.11%) SC Cleared
Quality Assurance & Compliance
1 5 (5.56%) QA
1 5 (5.56%) SLA
2 1 (1.11%) COBIT
2 1 (1.11%) PMBOK
2 1 (1.11%) Sarbanes-Oxley
System Software
1 9 (10.00%) Veritas Volume Manager
2 7 (7.78%) Active Directory
3 4 (4.44%) GPFS
4 2 (2.22%) RACF
5 1 (1.11%) Terminal Server
Systems Management
1 9 (10.00%) NetBackup
1 9 (10.00%) Oracle ZFS
2 5 (5.56%) Ansible
3 4 (4.44%) Tivoli Storage Manager
4 2 (2.22%) Cacti
4 2 (2.22%) HP Quality Center
4 2 (2.22%) Tivoli
4 2 (2.22%) Tivoli Monitoring
4 2 (2.22%) zSecure
5 1 (1.11%) McAfee ePO
5 1 (1.11%) SCCM
5 1 (1.11%) ServiceCenter
Vendors
1 9 (10.00%) ServiceNow
2 8 (8.89%) Oracle
3 6 (6.67%) HP
4 5 (5.56%) Red Hat
4 5 (5.56%) Veritas
5 4 (4.44%) IBM
5 4 (4.44%) Sun
5 4 (4.44%) Wyse
6 3 (3.33%) LANDesk
6 3 (3.33%) Microsoft
6 3 (3.33%) Remedy
7 2 (2.22%) Cadence
7 2 (2.22%) Cisco
7 2 (2.22%) hybris
7 2 (2.22%) NetIQ
7 2 (2.22%) Polycom
7 2 (2.22%) SAP
7 2 (2.22%) Siemens
8 1 (1.11%) AppSense
8 1 (1.11%) Google