The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 60 69 59
Rank change year-on-year
+9 -10
Contract jobs citing Service Management 49 18 18
As % of all contract IT jobs located in Manchester 2.60% 1.38% 1.53%
As % of the Processes & Methodologies category 3.36% 1.82% 2.07%
Number of daily rates quoted 26 11 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£323 £205 £325
Average daily rate % change year-on-year
+57.31% -36.92%
90% offered a daily rate of more than £240 £115 £151
10% offered a daily rate of more than £495 £425 £465
UK excluding London average daily rate £375 £361 £350
% change year-on-year
+3.80% +3.21%
Number of hourly rates quoted 2 3 3
Average hourly rate £18.00 £12.50 £10.50
Average hourly rate % change year-on-year
+44.00% +19.04%
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1459 989 868
As % of all contract IT jobs located in Manchester 77.44% 75.55% 74.00%
Number of daily rates quoted 881 596 457
Average daily rate £400 £350 £333
Average daily rate % change year-on-year
+14.28% +5.26%
90% offered a daily rate of more than £275 £250 £240
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 30 27 46
Average hourly rate £33.64 £14.75 £17.50
Average hourly rate % change year-on-year
+128.06% -15.71%
90% offered a hourly rate of more than £14.20 £11.50 £10.50
10% offered a hourly rate of more than £42.00 £27.50 £35.80
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 4 September 2015.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham +1 2 £238 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 4 September 2015, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 55 (63.95%) ITIL
2 25 (29.07%) Finance
3 23 (26.74%) Project Management
4 21 (24.42%) Service Delivery
5 19 (22.09%) PRINCE2
6 13 (15.12%) Microsoft
7 12 (13.95%) Change Management
8 11 (12.79%) SLA
8 11 (12.79%) SQL Server
9 10 (11.63%) VMware
9 10 (11.63%) Risk Management
9 10 (11.63%) Continuous Improvement
10 9 (10.47%) Cisco
10 9 (10.47%) ITIL Certification
11 8 (9.30%) SQL
11 8 (9.30%) Windows
11 8 (9.30%) ITSM
11 8 (9.30%) Stakeholder Management
11 8 (9.30%) Data Centre
11 8 (9.30%) MS PowerPoint
11 8 (9.30%) Problem Management
12 7 (8.14%) VMware Infrastructure
12 7 (8.14%) Analytical Skills
12 7 (8.14%) Programme Management
12 7 (8.14%) Agile Software Development
12 7 (8.14%) E-Commerce
12 7 (8.14%) MS Project
12 7 (8.14%) Citrix
13 6 (6.98%) UNIX
13 6 (6.98%) Configuration Management

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.33%) TPMS
2 1 (1.16%) LiveCycle
2 1 (1.16%) Exchange Server 2010
2 1 (1.16%) IIS
2 1 (1.16%) MS Exchange
2 1 (1.16%) CICS
2 1 (1.16%) Exchange Server 2007
Applications
1 8 (9.30%) MS PowerPoint
2 7 (8.14%) MS Project
3 4 (4.65%) MS Office
3 4 (4.65%) MS Excel
3 4 (4.65%) MS Visio
4 1 (1.16%) Spreadsheet
Business Applications
1 2 (2.33%) Oracle Applications
1 2 (2.33%) Oracle Financial Analyzer
1 2 (2.33%) Oracle Retail
2 1 (1.16%) SAP Oil and Gas
Cloud Services
1 1 (1.16%) IaaS
Communications & Networking
1 4 (4.65%) SAN
1 4 (4.65%) Firewall
2 2 (2.33%) LDAP
2 2 (2.33%) DNS
3 1 (1.16%) Intranet
3 1 (1.16%) Network Security
3 1 (1.16%) NAS
Database & Business Intelligence
1 11 (12.79%) SQL Server
2 3 (3.49%) Oracle Database 10g
2 3 (3.49%) SQL Server 2008
2 3 (3.49%) SAP Data Services
2 3 (3.49%) Oracle Database
3 2 (2.33%) Oracle Database 11g
3 2 (2.33%) SQL Server 2012
3 2 (2.33%) Oracle OWB
3 2 (2.33%) DB2
3 2 (2.33%) Oracle Reports
3 2 (2.33%) Oracle9i Database
3 2 (2.33%) Oracle Discoverer
4 1 (1.16%) SQL Server 2005
4 1 (1.16%) SQL Server 2000
Development Applications
1 1 (1.16%) Oracle APEX
1 1 (1.16%) Team Foundation Server
General
1 25 (29.07%) Finance
2 6 (6.98%) Legal
3 4 (4.65%) Banking
3 4 (4.65%) Retail
4 3 (3.49%) Manufacturing
5 2 (2.33%) Law
6 1 (1.16%) Billing
6 1 (1.16%) Telecoms
Job Titles
1 23 (26.74%) Analyst
2 12 (13.95%) Service Manager
3 8 (9.30%) Project Manager
3 8 (9.30%) Business Analyst
3 8 (9.30%) Service Analyst
4 7 (8.14%) Project Engineer
5 6 (6.98%) PMO Lead
5 6 (6.98%) Senior Analyst
6 5 (5.81%) Senior Business Analyst
7 4 (4.65%) 2nd Line Support
7 4 (4.65%) Infrastructure Engineer
7 4 (4.65%) Services Delivery Manager
7 4 (4.65%) Team Leader
7 4 (4.65%) Delivery Manager
8 3 (3.49%) Service Desk Team Leader
8 3 (3.49%) Service Transition Analyst
8 3 (3.49%) Infrastructure Manager
8 3 (3.49%) Infrastructure Project Manager
9 2 (2.33%) Systems Engineer
9 2 (2.33%) DBA
Libraries, Frameworks & Software Standards
1 2 (2.33%) Memcached
2 1 (1.16%) HTML
2 1 (1.16%) .NET
2 1 (1.16%) ASP.NET
2 1 (1.16%) CSS
Miscellaneous
1 8 (9.30%) Data Centre
2 7 (8.14%) Analytical Skills
3 4 (4.65%) Management Information System
3 4 (4.65%) Clustering
3 4 (4.65%) Data Protection Act
4 3 (3.49%) Life Science
5 2 (2.33%) SecurID
5 2 (2.33%) HACMP
Operating Systems
1 8 (9.30%) Windows
2 6 (6.98%) UNIX
3 4 (4.65%) Windows Server 2012
3 4 (4.65%) AIX
3 4 (4.65%) Solaris
4 3 (3.49%) Linux
4 3 (3.49%) Windows Server 2008
5 1 (1.16%) Windows NT
5 1 (1.16%) Windows Server 2003
Processes & Methodologies
1 55 (63.95%) ITIL
2 23 (26.74%) Project Management
3 21 (24.42%) Service Delivery
4 19 (22.09%) PRINCE2
5 12 (13.95%) Change Management
6 10 (11.63%) Risk Management
6 10 (11.63%) Continuous Improvement
7 8 (9.30%) Problem Management
7 8 (9.30%) Stakeholder Management
7 8 (9.30%) ITSM
8 7 (8.14%) E-Commerce
8 7 (8.14%) Programme Management
8 7 (8.14%) Agile Software Development
9 6 (6.98%) TOGAF
9 6 (6.98%) Business Analysis
9 6 (6.98%) Incident Management
9 6 (6.98%) Project Planning
9 6 (6.98%) Configuration Management
9 6 (6.98%) Release Management
9 6 (6.98%) Transition Management
Programming Languages
1 8 (9.30%) SQL
2 2 (2.33%) Perl
2 2 (2.33%) PHP
2 2 (2.33%) Bash Shell
3 1 (1.16%) PL/SQL
3 1 (1.16%) Python
3 1 (1.16%) C#
3 1 (1.16%) C++
3 1 (1.16%) Java
3 1 (1.16%) JavaScript
Qualifications
1 9 (10.47%) ITIL Certification
2 5 (5.81%) VMware Certified Professional (VCP)
3 4 (4.65%) Degree
3 4 (4.65%) MCSE
3 4 (4.65%) Microsoft Certification
4 3 (3.49%) MCSA
4 3 (3.49%) ITIL Foundation Certificate
5 2 (2.33%) Citrix Certification
6 1 (1.16%) Cisco Certification
6 1 (1.16%) PRINCE2 Certification
6 1 (1.16%) CCNA
6 1 (1.16%) CCA
6 1 (1.16%) MCP
6 1 (1.16%) PRINCE2 Practitioner
6 1 (1.16%) MCTS
6 1 (1.16%) MCITP
6 1 (1.16%) PMP
6 1 (1.16%) PMI Certification
Quality Assurance & Compliance
1 11 (12.79%) SLA
2 4 (4.65%) PCI DSS
3 3 (3.49%) ISO/IEC 27001
4 2 (2.33%) QA
System Software
1 7 (8.14%) VMware Infrastructure
2 5 (5.81%) Active Directory
3 2 (2.33%) Microsoft App-V
3 2 (2.33%) Squid
3 2 (2.33%) Hyper-V
3 2 (2.33%) Postfix
3 2 (2.33%) XenDesktop
3 2 (2.33%) Veritas Volume Manager
3 2 (2.33%) Varnish
3 2 (2.33%) GPFS
3 2 (2.33%) iptables
4 1 (1.16%) XenApp
4 1 (1.16%) XenServer
Systems Management
1 2 (2.33%) Tivoli Storage Manager
1 2 (2.33%) Nagios
1 2 (2.33%) NetBackup
1 2 (2.33%) SCCM
1 2 (2.33%) Oracle ZFS
2 1 (1.16%) SCOM
2 1 (1.16%) Backup Exec
2 1 (1.16%) Norton AntiVirus
Vendors
1 13 (15.12%) Microsoft
2 10 (11.63%) VMware
3 9 (10.47%) Cisco
4 7 (8.14%) Citrix
5 5 (5.81%) Oracle
5 5 (5.81%) SAP
6 3 (3.49%) NetApp
7 2 (2.33%) Symantec
7 2 (2.33%) IBM
7 2 (2.33%) Sun
7 2 (2.33%) SmartStream
7 2 (2.33%) hybris
8 1 (1.16%) ServiceNow
8 1 (1.16%) Adobe
8 1 (1.16%) McAfee
8 1 (1.16%) Sophos
8 1 (1.16%) Juniper
8 1 (1.16%) Brocade
8 1 (1.16%) Veeam
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