The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 73 59 85
Rank change year-on-year
-14 +26
Contract jobs citing Service Management 16 19 7
As % of all contract IT jobs located in Manchester 1.17% 1.56% 0.47%
As % of the Processes & Methodologies category 1.58% 2.09% 0.70%
Number of daily rates quoted 11 8 5
Average daily rate
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of your Daily Rate
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£325 £325 £110
Average daily rate % change year-on-year
- +195.45%
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 3 3 0
Average hourly rate £12.50 £10.50 -
Average hourly rate % change year-on-year
+19.04% -
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1015 908 994
As % of all contract IT jobs located in Manchester 74.52% 74.73% 66.94%
Number of daily rates quoted 630 478 495
Average daily rate £350 £330 £330
Average daily rate % change year-on-year
+6.06% -
90% offered a daily rate of more than £238 £220 £225
10% offered a daily rate of more than £500 £465 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 27 46 52
Average hourly rate £14.25 £17.50 £18.50
Average hourly rate % change year-on-year
-18.57% -5.40%
90% offered a hourly rate of more than £11.50 £10.50 £11.45
10% offered a hourly rate of more than £29.40 £34.00 £37.50
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 19 September 2014.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 2 - -
Altrincham - - - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 19 September 2014, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (52.94%) ITIL
2 11 (32.35%) Incident Management
3 9 (26.47%) Windows
3 9 (26.47%) HP
4 8 (23.53%) MS Office
5 7 (20.59%) Service Delivery
6 6 (17.65%) Change Management
6 6 (17.65%) ITSM
6 6 (17.65%) Microsoft
6 6 (17.65%) Citrix
7 5 (14.71%) Intranet
7 5 (14.71%) Problem Management
8 4 (11.76%) Management Information System
8 4 (11.76%) Finance
8 4 (11.76%) Windows Server 2003
8 4 (11.76%) Project Management
8 4 (11.76%) ITIL Certification
8 4 (11.76%) CICS
8 4 (11.76%) SLA
8 4 (11.76%) LAN
8 4 (11.76%) HTTP
8 4 (11.76%) MS Excel
8 4 (11.76%) CRM
8 4 (11.76%) Windows NT
8 4 (11.76%) Windows Server 2008
8 4 (11.76%) Capacity Management
9 3 (8.82%) Performance Monitoring
9 3 (8.82%) Security Cleared
9 3 (8.82%) HP SiteScope
9 3 (8.82%) Marketing

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) CICS
2 2 (5.88%) Site Server
2 2 (5.88%) SharePoint
3 1 (2.94%) WebSphere
3 1 (2.94%) WebSphere Application Server
3 1 (2.94%) IBM HTTP Server
Applications
1 8 (23.53%) MS Office
2 4 (11.76%) MS Excel
3 1 (2.94%) MS Project
Business Applications
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 5 (14.71%) Intranet
2 4 (11.76%) LAN
2 4 (11.76%) HTTP
3 3 (8.82%) TCP/IP
3 3 (8.82%) WAN
4 2 (5.88%) SSH
4 2 (5.88%) Network Security
4 2 (5.88%) Firewall
4 2 (5.88%) SAN
4 2 (5.88%) VPN
4 2 (5.88%) SNMP
4 2 (5.88%) NAS
5 1 (2.94%) LDAP
5 1 (2.94%) Internet
5 1 (2.94%) VLAN
Database & Business Intelligence
1 1 (2.94%) SQL Server
1 1 (2.94%) EDRMS
1 1 (2.94%) MSDE
Development Applications
1 1 (2.94%) SQL Server Management Studio (SSMS)
General
1 4 (11.76%) Finance
2 3 (8.82%) Marketing
3 1 (2.94%) Banking
Job Titles
1 9 (26.47%) Service Manager
1 9 (26.47%) Analyst
2 5 (14.71%) Service Analyst
2 5 (14.71%) Delivery Manager
2 5 (14.71%) Services Delivery Manager
3 4 (11.76%) Service Desk Analyst
4 3 (8.82%) Business Analyst
4 3 (8.82%) Senior Analyst
5 2 (5.88%) Service Management Consultant
5 2 (5.88%) Help Desk Support
5 2 (5.88%) Senior Business Analyst
5 2 (5.88%) Systems Engineer
5 2 (5.88%) 1st Line Support
5 2 (5.88%) Support Engineer
5 2 (5.88%) Management Consultant
5 2 (5.88%) Desktop Support
5 2 (5.88%) Consultant
6 1 (2.94%) Service Transition Manager
6 1 (2.94%) IP Engineer
6 1 (2.94%) Middleware Specialist
Libraries, Frameworks & Software Standards
1 3 (8.82%) SOAP
2 1 (2.94%) Middleware
Miscellaneous
1 4 (11.76%) Management Information System
2 2 (5.88%) CMDB
3 1 (2.94%) Thin Client
3 1 (2.94%) PMI
3 1 (2.94%) Replication
3 1 (2.94%) Clustering
3 1 (2.94%) Data Protection Act
3 1 (2.94%) Computer Science
3 1 (2.94%) Fat Client
Operating Systems
1 9 (26.47%) Windows
2 4 (11.76%) Windows Server 2003
2 4 (11.76%) Windows NT
2 4 (11.76%) Windows Server 2008
3 2 (5.88%) Windows 7
4 1 (2.94%) Windows Server 2012
4 1 (2.94%) Windows XP
4 1 (2.94%) AIX
4 1 (2.94%) Linux
4 1 (2.94%) Windows 2000
4 1 (2.94%) UNIX
4 1 (2.94%) Mac OS X
4 1 (2.94%) Windows Vista
Processes & Methodologies
1 18 (52.94%) ITIL
2 11 (32.35%) Incident Management
3 7 (20.59%) Service Delivery
4 6 (17.65%) Change Management
4 6 (17.65%) ITSM
5 5 (14.71%) Problem Management
6 4 (11.76%) Project Management
6 4 (11.76%) CRM
6 4 (11.76%) Capacity Management
7 3 (8.82%) Performance Monitoring
7 3 (8.82%) Risk Management
7 3 (8.82%) Business Analysis
8 2 (5.88%) Performance Management
8 2 (5.88%) Agile Software Development
8 2 (5.88%) Configuration Management
8 2 (5.88%) B2B
8 2 (5.88%) Performance Improvement
8 2 (5.88%) Line Management
9 1 (2.94%) Coaching
9 1 (2.94%) People Management
Programming Languages
1 1 (2.94%) SQL
1 1 (2.94%) T-SQL
Qualifications
1 4 (11.76%) ITIL Certification
2 3 (8.82%) Security Cleared
2 3 (8.82%) CISSP
3 2 (5.88%) MCITP
3 2 (5.88%) Microsoft Certification
3 2 (5.88%) SC Cleared
4 1 (2.94%) MCP
4 1 (2.94%) CCNP
4 1 (2.94%) CCNA
4 1 (2.94%) ISEB
4 1 (2.94%) Check Point Certification
4 1 (2.94%) Cisco Certification
4 1 (2.94%) PMP
4 1 (2.94%) PMI Certification
4 1 (2.94%) IBM Certification
4 1 (2.94%) CISA
4 1 (2.94%) CCSA
4 1 (2.94%) PRINCE2 Practitioner
4 1 (2.94%) JNCIA
4 1 (2.94%) CCSE
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 1 (2.94%) ISO/IEC 27001
2 1 (2.94%) COBIT
System Software
1 3 (8.82%) Active Directory
Systems Management
1 3 (8.82%) HP SiteScope
2 2 (5.88%) WMI
2 2 (5.88%) Backup Exec
2 2 (5.88%) FortiGate
2 2 (5.88%) HP UCMDB
3 1 (2.94%) Tivoli
3 1 (2.94%) Tivoli Monitoring
3 1 (2.94%) Tivoli Storage Manager
Vendors
1 9 (26.47%) HP
2 6 (17.65%) Microsoft
2 6 (17.65%) Citrix
3 3 (8.82%) Red Hat
4 2 (5.88%) Blue Coat
4 2 (5.88%) Fortinet
4 2 (5.88%) Nokia
4 2 (5.88%) Symantec
4 2 (5.88%) CheckPoint
4 2 (5.88%) Juniper
4 2 (5.88%) Cisco
4 2 (5.88%) F5
4 2 (5.88%) Veeam
5 1 (2.94%) ServiceNow
5 1 (2.94%) IBM
5 1 (2.94%) Dell
5 1 (2.94%) BMC
5 1 (2.94%) Remedy
5 1 (2.94%) VMware
5 1 (2.94%) Lagan
Manchester
Vital Solutions
Rate: £0 - £300 per day
Posted: 2 days ago
Manchester, Lancashire
Lorien Resourcing
Posted: 2 days ago
Manchester, Lancashire
The Co-operative Group
Rate: From £38,500 to £48,000 per annum pro rata + benefits
Posted: 9 days ago