The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 51 68 52
Rank change year-on-year
+17 -16
Contract jobs citing Service Management 37 15 20
As % of all contract IT jobs located in Manchester 2.54% 1.18% 2.12%
As % of the Processes & Methodologies category 3.44% 1.68% 2.93%
Number of daily rates quoted 20 5 7
Average daily rate
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of your Daily Rate
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£338 £450 £355
Average daily rate % change year-on-year
-25.00% +26.93%
90% offered a daily rate of more than £267 £214 £251
10% offered a daily rate of more than £471 £465 £610
UK excluding London average daily rate £375 £350 £361
% change year-on-year
+7.14% -3.11%
Number of hourly rates quoted 0 1 0
Average hourly rate - £17.30 -
UK excluding London average hourly rate £13.35 £19.00 £16.65
% change year-on-year
-29.73% +14.11%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1076 892 683
As % of all contract IT jobs located in Manchester 73.80% 70.29% 72.51%
Number of daily rates quoted 599 448 347
Average daily rate £365 £370 £325
Average daily rate % change year-on-year
-1.21% +13.69%
90% offered a daily rate of more than £265 £250 £250
10% offered a daily rate of more than £512 £475 £450
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 35 38 43
Average hourly rate £16.72 £18.00 £17.50
Average hourly rate % change year-on-year
-7.12% +2.85%
90% offered a hourly rate of more than £11.75 £11.69 £13.00
10% offered a hourly rate of more than £35.00 £40.00 £77.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 29 May 2015.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 1 £430 - 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 29 May 2015, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 46 (64.79%) ITIL
2 23 (32.39%) Finance
3 18 (25.35%) Service Delivery
3 18 (25.35%) Project Management
4 15 (21.13%) Windows
5 14 (19.72%) PRINCE2
6 13 (18.31%) Microsoft
7 11 (15.49%) Programme Management
8 10 (14.08%) Citrix
8 10 (14.08%) SQL
8 10 (14.08%) MS PowerPoint
9 9 (12.68%) Continuous Improvement
9 9 (12.68%) MS Project
9 9 (12.68%) MS Office
9 9 (12.68%) MS Excel
10 8 (11.27%) Configuration Management
10 8 (11.27%) VMware
11 7 (9.86%) Change Management
11 7 (9.86%) SLA
12 6 (8.45%) Cisco
12 6 (8.45%) Management Information System
12 6 (8.45%) Data Centre
12 6 (8.45%) Incident Management
12 6 (8.45%) VMware Infrastructure
13 5 (7.04%) VMware Certified Professional (VCP)
13 5 (7.04%) Manufacturing
13 5 (7.04%) HP
13 5 (7.04%) ITIL Certification
13 5 (7.04%) Windows Server 2003
13 5 (7.04%) Oracle

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.63%) MS Exchange
2 3 (4.23%) CICS
2 3 (4.23%) Site Server
3 2 (2.82%) TPMS
3 2 (2.82%) Exchange Server 2010
4 1 (1.41%) Exchange Server 2007
4 1 (1.41%) LiveCycle
4 1 (1.41%) IIS
Applications
1 10 (14.08%) MS PowerPoint
2 9 (12.68%) MS Project
2 9 (12.68%) MS Office
2 9 (12.68%) MS Excel
3 1 (1.41%) Spreadsheet
3 1 (1.41%) MS Visio
Business Applications
1 3 (4.23%) TRIRIGA
2 1 (1.41%) Oracle Retail
Cloud Services
1 2 (2.82%) Cloud Computing
2 1 (1.41%) IaaS
2 1 (1.41%) Microsoft Azure
2 1 (1.41%) Amazon AWS
Communications & Networking
1 2 (2.82%) LAN
1 2 (2.82%) WAN
1 2 (2.82%) TCP/IP
1 2 (2.82%) Intranet
1 2 (2.82%) SAN
1 2 (2.82%) Firewall
1 2 (2.82%) IP Telephony
2 1 (1.41%) Telepresence
2 1 (1.41%) VPLS
2 1 (1.41%) Network Security
2 1 (1.41%) NAS
2 1 (1.41%) MPLS
2 1 (1.41%) BGP
2 1 (1.41%) ADSL
Database & Business Intelligence
1 5 (7.04%) SQL Server
2 4 (5.63%) Oracle Database
3 3 (4.23%) SAP Data Services
4 2 (2.82%) Oracle Reports
4 2 (2.82%) Oracle Discoverer
4 2 (2.82%) SQL Server 2008
5 1 (1.41%) SQL Server 2012
5 1 (1.41%) SQL Server 2005
5 1 (1.41%) SQL Server 2000
5 1 (1.41%) Oracle Database 10g
Development Applications
1 1 (1.41%) Oracle APEX
1 1 (1.41%) Team Foundation Server
General
1 23 (32.39%) Finance
2 5 (7.04%) Manufacturing
3 3 (4.23%) Retail
4 2 (2.82%) Law
4 2 (2.82%) Legal
5 1 (1.41%) Telecoms
5 1 (1.41%) Banking
Job Titles
1 18 (25.35%) Analyst
2 13 (18.31%) Service Manager
3 11 (15.49%) Service Analyst
4 8 (11.27%) PMO Lead
5 5 (7.04%) Project Manager
5 5 (7.04%) Service Desk Analyst
6 4 (5.63%) Delivery Manager
6 4 (5.63%) Infrastructure Engineer
6 4 (5.63%) Services Delivery Manager
6 4 (5.63%) 2nd Line Support
7 3 (4.23%) 2nd Line Support Analyst
7 3 (4.23%) Service Transition Analyst
7 3 (4.23%) Support Analyst
7 3 (4.23%) Test Manager
7 3 (4.23%) Infrastructure Project Manager
7 3 (4.23%) Infrastructure Manager
7 3 (4.23%) Project Engineer
8 2 (2.82%) Infrastructure Architect
8 2 (2.82%) Technical Manager
8 2 (2.82%) Implementation Manager
Libraries, Frameworks & Software Standards
1 2 (2.82%) .NET
2 1 (1.41%) Middleware
2 1 (1.41%) ASP.NET
2 1 (1.41%) CSS
2 1 (1.41%) HTML
Miscellaneous
1 6 (8.45%) Management Information System
1 6 (8.45%) Data Centre
2 3 (4.23%) Fat Client
2 3 (4.23%) CMDB
2 3 (4.23%) Life Science
2 3 (4.23%) Blackberry
2 3 (4.23%) Mainframe
2 3 (4.23%) Thin Client
3 2 (2.82%) GIS
3 2 (2.82%) Clustering
3 2 (2.82%) SecurID
4 1 (1.41%) Analytical Skills
4 1 (1.41%) Mobile Computing
4 1 (1.41%) Data Protection Act
Operating Systems
1 15 (21.13%) Windows
2 5 (7.04%) Windows Server 2003
3 4 (5.63%) Windows NT
3 4 (5.63%) Windows Server 2012
4 3 (4.23%) Apple iOS
4 3 (4.23%) Windows Server 2008
4 3 (4.23%) Windows 7
4 3 (4.23%) Windows XP
5 1 (1.41%) Windows 2000 Server
5 1 (1.41%) Linux
Processes & Methodologies
1 46 (64.79%) ITIL
2 18 (25.35%) Service Delivery
2 18 (25.35%) Project Management
3 14 (19.72%) PRINCE2
4 11 (15.49%) Programme Management
5 9 (12.68%) Continuous Improvement
6 8 (11.27%) Configuration Management
7 7 (9.86%) Change Management
8 6 (8.45%) Incident Management
9 4 (5.63%) Validation
9 4 (5.63%) Migration
9 4 (5.63%) TOGAF
9 4 (5.63%) Project Planning
9 4 (5.63%) Problem Management
9 4 (5.63%) Release Management
9 4 (5.63%) Transition Management
10 3 (4.23%) Line Management
10 3 (4.23%) Test Management
10 3 (4.23%) Time Management
10 3 (4.23%) Risk Management
Programming Languages
1 10 (14.08%) SQL
2 3 (4.23%) VBA
3 2 (2.82%) Java
4 1 (1.41%) JavaScript
4 1 (1.41%) Perl
4 1 (1.41%) PHP
4 1 (1.41%) PL/SQL
4 1 (1.41%) C#
Qualifications
1 5 (7.04%) VMware Certified Professional (VCP)
1 5 (7.04%) ITIL Certification
2 4 (5.63%) ITIL Foundation Certificate
3 3 (4.23%) Degree
3 3 (4.23%) SC Cleared
3 3 (4.23%) Security Cleared
3 3 (4.23%) Microsoft Certification
3 3 (4.23%) MCSE
4 2 (2.82%) MCSA
4 2 (2.82%) Citrix Certification
4 2 (2.82%) Oracle Certification
5 1 (1.41%) MCTS
5 1 (1.41%) MCITP
5 1 (1.41%) PRINCE2 Certification
5 1 (1.41%) CCNA
5 1 (1.41%) Cisco Certification
5 1 (1.41%) CCA
5 1 (1.41%) MCP
Quality Assurance & Compliance
1 7 (9.86%) SLA
2 2 (2.82%) ISO/IEC 27001
3 1 (1.41%) COBIT
3 1 (1.41%) QA
3 1 (1.41%) PCI DSS
System Software
1 6 (8.45%) VMware Infrastructure
2 4 (5.63%) Active Directory
3 2 (2.82%) Hyper-V
4 1 (1.41%) VMware ESXi
4 1 (1.41%) XenApp
4 1 (1.41%) XenServer
4 1 (1.41%) XenDesktop
4 1 (1.41%) Microsoft App-V
Systems Management
1 2 (2.82%) HP Data Protector
2 1 (1.41%) SCCM
2 1 (1.41%) SCOM
2 1 (1.41%) Norton AntiVirus
2 1 (1.41%) Backup Exec
Vendors
1 13 (18.31%) Microsoft
2 10 (14.08%) Citrix
3 8 (11.27%) VMware
4 6 (8.45%) Cisco
5 5 (7.04%) HP
5 5 (7.04%) Oracle
6 3 (4.23%) Symantec
6 3 (4.23%) Apple
6 3 (4.23%) Dell
6 3 (4.23%) SAP
7 2 (2.82%) Business Objects
7 2 (2.82%) IBM
7 2 (2.82%) NetApp
8 1 (1.41%) ServiceNow
8 1 (1.41%) Brocade
8 1 (1.41%) Veeam
8 1 (1.41%) hybris
8 1 (1.41%) McAfee
8 1 (1.41%) Sophos
8 1 (1.41%) Juniper
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