The table below looks at the statistics for Service Management skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 41 71 75
Rank change year-on-year
+30 +4
Contract jobs citing Service Management 63 33 26
As % of all contract IT jobs located in Manchester 3.83% 1.68% 1.75%
As % of the Processes & Methodologies category 4.52% 2.11% 2.31%
Number of daily rates quoted 40 15 20
Median daily rate £450 £363 £295
Median daily rate % change year-on-year
+24.13% +22.88%
90% offered a daily rate of more than £140 £275 £120
10% offered a daily rate of more than £750 £415 £479
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 0 3 0
Median hourly rate - £17.00 -
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1394 1563 1126
As % of all contract IT jobs located in Manchester 84.74% 79.62% 75.93%
Number of daily rates quoted 910 899 712
Median daily rate £420 £375 £350
Median daily rate % change year-on-year
+12.00% +7.14%
90% offered a daily rate of more than £300 £263 £261
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 16 42 29
Median hourly rate £18.00 £18.00 £16.00
Median hourly rate % change year-on-year
- +12.50%
90% offered a hourly rate of more than £14.75 £12.35 £11.25
10% offered a hourly rate of more than £42.50 £40.00 £28.13
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Manchester region.

Service Management Daily Rate Trend in Manchester

Service Management
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Manchester region over the 3 months to 3 December 2016.

Service Management Daily Rate Histogram in Manchester

Service Management
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Manchester region.

Service Management Hourly Rate Trend in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 7 £725 - 1
Cheadle - 2 £450 -
Oldham +1 1 - - 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 3 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Service Management.

1 59 (52.68%) ITIL
2 18 (16.07%) Configuration Management
3 15 (13.39%) Windows
3 15 (13.39%) Microsoft
3 15 (13.39%) Security Cleared
4 14 (12.50%) Project Management
4 14 (12.50%) Risk Management
4 14 (12.50%) Service Design
5 13 (11.61%) Service Delivery
5 13 (11.61%) SC Cleared
6 12 (10.71%) Finance
6 12 (10.71%) Cybersecurity
7 11 (9.82%) Security Operations
7 11 (9.82%) ITSM
7 11 (9.82%) Active Directory
7 11 (9.82%) Banking
8 10 (8.93%) Stakeholder Management
9 9 (8.04%) SLA
9 9 (8.04%) Unix
9 9 (8.04%) WAN
9 9 (8.04%) Problem Management
10 8 (7.14%) Incident Management
10 8 (7.14%) Change Management
10 8 (7.14%) Disaster Recovery
10 8 (7.14%) People Management
11 7 (6.25%) ServiceNow
11 7 (6.25%) Ansible
11 7 (6.25%) Analytical Skills
11 7 (6.25%) Business Continuity
11 7 (6.25%) LAN

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.57%) Drupal
2 3 (2.68%) Elasticsearch
3 1 (0.89%) Exchange Server 2010
3 1 (0.89%) MS Exchange
3 1 (0.89%) Oracle SOA Suite
Applications
1 6 (5.36%) MS Excel
2 4 (3.57%) MS Office
3 1 (0.89%) MS PowerPoint
Business Applications
1 1 (0.89%) Dynamics NAV
Cloud Services
1 4 (3.57%) Amazon AWS
2 3 (2.68%) GitHub
2 3 (2.68%) Google Analytics
2 3 (2.68%) Microsoft Azure
3 1 (0.89%) Office 365
Communications & Networking
1 9 (8.04%) WAN
2 7 (6.25%) LAN
2 7 (6.25%) SAN
3 6 (5.36%) Wireless
4 4 (3.57%) Ethernet
4 4 (3.57%) Wi-Fi
5 3 (2.68%) Network Security
6 2 (1.79%) Cisco ASA
6 2 (1.79%) Cisco ISE
6 2 (1.79%) Cisco Nexus
6 2 (1.79%) Cisco PIX
6 2 (1.79%) Cisco Wireless
6 2 (1.79%) DNS
6 2 (1.79%) Firewall
6 2 (1.79%) FWSM
6 2 (1.79%) Intrusion Detection
6 2 (1.79%) IPsec
6 2 (1.79%) OpenScape
6 2 (1.79%) SSL
6 2 (1.79%) VPN
Database & Business Intelligence
1 1 (0.89%) MS Access
1 1 (0.89%) SQL Server
1 1 (0.89%) SQL Server Integration Services
Development Applications
1 6 (5.36%) Jenkins
2 4 (3.57%) Cucumber
2 4 (3.57%) Git (software)
2 4 (3.57%) JMeter
3 3 (2.68%) Bitbucket
4 2 (1.79%) JIRA
5 1 (0.89%) Selenium
General
1 12 (10.71%) Finance
2 11 (9.82%) Banking
3 5 (4.46%) Manufacturing
4 4 (3.57%) Law
5 3 (2.68%) Legal
5 3 (2.68%) Retail
6 2 (1.79%) Publishing
7 1 (0.89%) French Language
7 1 (0.89%) German Language
7 1 (0.89%) Retail Banking
Job Titles
1 24 (21.43%) Service Manager
2 23 (20.54%) Analyst
3 11 (9.82%) Head of Cybersecurity
3 11 (9.82%) Head of Security
4 9 (8.04%) Consultant
4 9 (8.04%) Head of Operations
5 8 (7.14%) Service Analyst
6 7 (6.25%) Service Desk Analyst
7 6 (5.36%) Architect
7 6 (5.36%) Delivery Manager
7 6 (5.36%) ITIL Manager
8 5 (4.46%) Project Manager
9 4 (3.57%) Administrator
9 4 (3.57%) Domain Architect
9 4 (3.57%) IT Consultant
9 4 (3.57%) IT Manager
9 4 (3.57%) Service Planning Manager
9 4 (3.57%) Services Delivery Manager
9 4 (3.57%) Strategy Manager
9 4 (3.57%) Systems Analyst
Libraries, Frameworks & Software Standards
1 3 (2.68%) ELK Stack
2 2 (1.79%) 802.1X
3 1 (0.89%) ISPF
3 1 (0.89%) JMS
3 1 (0.89%) JSON
3 1 (0.89%) Middleware
3 1 (0.89%) REST
3 1 (0.89%) SOAP
3 1 (0.89%) XML
Miscellaneous
1 7 (6.25%) Analytical Skills
2 6 (5.36%) CMDB
2 6 (5.36%) Data Centre
3 5 (4.46%) Clustering
4 4 (3.57%) Distributed Denial-of-Service
4 4 (3.57%) Mainframe
4 4 (3.57%) Online Banking
5 3 (2.68%) Life Science
5 3 (2.68%) Management Information System
6 2 (1.79%) HACMP
6 2 (1.79%) NHS
6 2 (1.79%) User Experience
6 2 (1.79%) Video Conferencing
7 1 (0.89%) Digital Media
7 1 (0.89%) Driving Licence
7 1 (0.89%) iSeries
7 1 (0.89%) Reinsurance
7 1 (0.89%) Tandem
Operating Systems
1 15 (13.39%) Windows
2 9 (8.04%) Unix
3 6 (5.36%) Windows 7
4 5 (4.46%) AIX
4 5 (4.46%) Solaris
5 4 (3.57%) Windows XP
6 2 (1.79%) Linux
6 2 (1.79%) Red Hat Enterprise Linux
7 1 (0.89%) Windows Server
7 1 (0.89%) Windows Vista
7 1 (0.89%) zOS
Processes & Methodologies
1 59 (52.68%) ITIL
2 18 (16.07%) Configuration Management
3 14 (12.50%) Project Management
3 14 (12.50%) Risk Management
3 14 (12.50%) Service Design
4 13 (11.61%) Service Delivery
5 12 (10.71%) Cybersecurity
6 11 (9.82%) ITSM
6 11 (9.82%) Security Operations
7 10 (8.93%) Stakeholder Management
8 9 (8.04%) Problem Management
9 8 (7.14%) Change Management
9 8 (7.14%) Disaster Recovery
9 8 (7.14%) Incident Management
9 8 (7.14%) People Management
10 7 (6.25%) Business Continuity
10 7 (6.25%) Operations Management
10 7 (6.25%) Process Improvement
11 6 (5.36%) Asset Management
11 6 (5.36%) PRINCE2
Programming Languages
1 1 (0.89%) C
1 1 (0.89%) Java
1 1 (0.89%) JavaScript
1 1 (0.89%) JCL
1 1 (0.89%) PHP
1 1 (0.89%) SQL
Qualifications
1 15 (13.39%) Security Cleared
2 13 (11.61%) SC Cleared
3 7 (6.25%) CISSP
3 7 (6.25%) Degree
4 4 (3.57%) ISEB
4 4 (3.57%) ITIL Certification
5 2 (1.79%) PRINCE2 Certification
6 1 (0.89%) BPSS Clearance
6 1 (0.89%) DBS Check
6 1 (0.89%) RHCSA
Quality Assurance & Compliance
1 9 (8.04%) SLA
2 3 (2.68%) QA
3 1 (0.89%) Disclosure Scotland
System Software
1 11 (9.82%) Active Directory
2 5 (4.46%) Veritas Volume Manager
3 4 (3.57%) Docker
4 2 (1.79%) GPFS
5 1 (0.89%) Time Sharing Option
5 1 (0.89%) Tivoli Workload Scheduler
Systems Management
1 7 (6.25%) Ansible
2 5 (4.46%) NetBackup
2 5 (4.46%) Oracle ZFS
2 5 (4.46%) Puppet
2 5 (4.46%) Tivoli
3 4 (3.57%) Opscode Chef
4 3 (2.68%) Kibana
4 3 (2.68%) logstash
5 2 (1.79%) Cacti
5 2 (1.79%) McAfee ePO
5 2 (1.79%) SCCM
5 2 (1.79%) Tivoli Monitoring
5 2 (1.79%) Tivoli Storage Manager
6 1 (0.89%) OpenView
Vendors
1 15 (13.39%) Microsoft
2 7 (6.25%) ServiceNow
3 5 (4.46%) Apple
3 5 (4.46%) Oracle
3 5 (4.46%) Red Hat
4 4 (3.57%) IBM
4 4 (3.57%) NetIQ
4 4 (3.57%) Splunk
4 4 (3.57%) Wyse
5 3 (2.68%) Citrix
5 3 (2.68%) Google
5 3 (2.68%) LANDesk
5 3 (2.68%) Veritas
6 2 (1.79%) Cadence
6 2 (1.79%) Cisco
6 2 (1.79%) HP
6 2 (1.79%) Intel Security
6 2 (1.79%) Polycom
6 2 (1.79%) Siemens
6 2 (1.79%) Sun