The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 70 54 71
Rank change year-on-year
-16 +17
Contract jobs requiring a Support Analyst 28 32 3
As % of all contract IT jobs located in Manchester 1.83% 2.57% 0.32%
As % of the Job Titles category 1.97% 2.74% 0.35%
Number of daily rates quoted 11 15 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£225 £350 £213
Average daily rate % change year-on-year
-35.62% +64.47%
90% offered a daily rate of more than £175 £195 £163
10% offered a daily rate of more than £275 £536 £263
UK excluding London average daily rate £220 £218 £245
% change year-on-year
+1.14% -11.22%
Number of hourly rates quoted 7 5 0
Average hourly rate £19.00 £17.50 -
Average hourly rate % change year-on-year
+8.57% -
UK excluding London average hourly rate £16.00 £16.00 £14.50
% change year-on-year
- +10.34%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1420 1166 847
As % of all contract IT jobs located in Manchester 92.87% 93.65% 91.37%
Number of daily rates quoted 794 621 424
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £250 £213 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 48 55 77
Average hourly rate £14.00 £17.75 £16.00
Average hourly rate % change year-on-year
-21.12% +10.93%
90% offered a hourly rate of more than £10.01 £10.00 £10.00
10% offered a hourly rate of more than £29.00 £33.00 £37.50
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Manchester region.

Support Analyst Daily Rate Trend in Manchester

Support Analyst
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Manchester region over the 3 months to 2 March 2015.

Support Analyst Daily Rate Histogram in Manchester

Support Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Manchester region.

Support Analyst Hourly Rate Trend in Manchester

Support Analyst
Hourly Rate Histogram in Manchester

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Manchester region over the 3 months to 2 March 2015.

Support Analyst Hourly Rate Histogram in Manchester

Support Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - - - - 3
Oldham - - - -
Salford - - - - 1
Stockport - - - - 1
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 2 March 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 28 (66.67%) Windows
2 22 (52.38%) Microsoft
3 15 (35.71%) ITIL
4 13 (30.95%) SQL
4 13 (30.95%) Active Directory
5 12 (28.57%) MS Office
5 12 (28.57%) Windows 7
6 10 (23.81%) Oracle
6 10 (23.81%) Windows XP
6 10 (23.81%) MS Excel
7 9 (21.43%) MS Exchange
7 9 (21.43%) Finance
8 8 (19.05%) Citrix
8 8 (19.05%) Windows Server 2003
9 7 (16.67%) Service Delivery
9 7 (16.67%) VMware
10 6 (14.29%) Blackberry
10 6 (14.29%) Configuration Management
10 6 (14.29%) Apple iOS
11 5 (11.90%) Change Control
11 5 (11.90%) Windows Server 2008
11 5 (11.90%) Oracle Database
11 5 (11.90%) Problem Management
12 4 (9.52%) Knowledge Management
12 4 (9.52%) SAP Oil and Gas
12 4 (9.52%) Degree
12 4 (9.52%) General Ledger
12 4 (9.52%) Asset Management
12 4 (9.52%) Apple
12 4 (9.52%) SAP FI

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 2 March 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (21.43%) MS Exchange
2 4 (9.52%) SharePoint
3 3 (7.14%) IIS
3 3 (7.14%) IBM Notes
4 2 (4.76%) Exchange Server 2010
5 1 (2.38%) Exchange Server 2013
5 1 (2.38%) Blackberry Enterprise Server
Applications
1 12 (28.57%) MS Office
2 10 (23.81%) MS Excel
3 1 (2.38%) MS PowerPoint
3 1 (2.38%) MS Project
Business Applications
1 4 (9.52%) SAP FI
1 4 (9.52%) SAP Oil and Gas
2 1 (2.38%) Oracle EBS
Cloud Services
1 2 (4.76%) Office 365
2 1 (2.38%) Google Apps
Communications & Networking
1 3 (7.14%) WAN
1 3 (7.14%) TCP/IP
1 3 (7.14%) LAN
2 2 (4.76%) SAN
2 2 (4.76%) Firewall
2 2 (4.76%) IP Telephony
2 2 (4.76%) Network Security
3 1 (2.38%) Extranet
3 1 (2.38%) VoIP
3 1 (2.38%) DNS
3 1 (2.38%) SSL
Database & Business Intelligence
1 5 (11.90%) Oracle Database
2 4 (9.52%) SQL Server
3 1 (2.38%) Oracle Reports
3 1 (2.38%) Oracle Discoverer
Development Applications
1 2 (4.76%) MSI
2 1 (2.38%) Oracle APEX
2 1 (2.38%) Team Foundation Server
2 1 (2.38%) WiX
2 1 (2.38%) Oracle Forms
General
1 9 (21.43%) Finance
2 4 (9.52%) General Ledger
3 2 (4.76%) Retail
3 2 (4.76%) Law
3 2 (4.76%) Legal
4 1 (2.38%) Manufacturing
4 1 (2.38%) Advertising
Libraries, Frameworks & Software Standards
1 1 (2.38%) .NET
1 1 (2.38%) Software Packaging
1 1 (2.38%) Regular Expression
Miscellaneous
1 6 (14.29%) Blackberry
2 2 (4.76%) Mobile Computing
2 2 (4.76%) Analytical Skills
2 2 (4.76%) Management Information System
2 2 (4.76%) Handset
3 1 (2.38%) Computer Science
3 1 (2.38%) Life Science
3 1 (2.38%) Mainframe
Operating Systems
1 28 (66.67%) Windows
2 12 (28.57%) Windows 7
3 10 (23.81%) Windows XP
4 8 (19.05%) Windows Server 2003
5 6 (14.29%) Apple iOS
6 5 (11.90%) Windows Server 2008
7 4 (9.52%) Linux
8 3 (7.14%) Windows Server 2012
9 2 (4.76%) Windows Mobile
10 1 (2.38%) Windows 2000 Server
10 1 (2.38%) Windows 2000
10 1 (2.38%) NetWare
10 1 (2.38%) Windows 8
Processes & Methodologies
1 15 (35.71%) ITIL
2 7 (16.67%) Service Delivery
3 6 (14.29%) Configuration Management
4 5 (11.90%) Problem Management
4 5 (11.90%) Change Control
5 4 (9.52%) Wealth Management
5 4 (9.52%) Asset Management
5 4 (9.52%) Knowledge Management
6 3 (7.14%) Business Continuity
7 2 (4.76%) ERP
7 2 (4.76%) Service Management
7 2 (4.76%) Change Management
7 2 (4.76%) Risk Management
7 2 (4.76%) Stakeholder Management
7 2 (4.76%) Incident Management
7 2 (4.76%) Release Management
8 1 (2.38%) Project Planning
8 1 (2.38%) Migration
8 1 (2.38%) Project Management
8 1 (2.38%) OO
Programming Languages
1 13 (30.95%) SQL
2 3 (7.14%) VBA
2 3 (7.14%) PowerShell
3 1 (2.38%) C#
3 1 (2.38%) Java
3 1 (2.38%) PL/SQL
Qualifications
1 4 (9.52%) Degree
2 2 (4.76%) CCNA
2 2 (4.76%) Cisco Certification
2 2 (4.76%) Microsoft Certification
2 2 (4.76%) Oracle Certification
3 1 (2.38%) MCDST
3 1 (2.38%) CCA
3 1 (2.38%) Citrix Certification
3 1 (2.38%) CCEA
3 1 (2.38%) Security Cleared
3 1 (2.38%) VCP4
3 1 (2.38%) CCIA
3 1 (2.38%) ITIL Foundation Certificate
3 1 (2.38%) MCP
3 1 (2.38%) MCSE
Quality Assurance & Compliance
1 3 (7.14%) SLA
2 2 (4.76%) Sarbanes-Oxley
System Software
1 13 (30.95%) Active Directory
2 4 (9.52%) VMware ESXi
2 4 (9.52%) VMware Infrastructure
3 3 (7.14%) Hyper-V
4 2 (4.76%) XenApp
5 1 (2.38%) XenServer
5 1 (2.38%) XenDesktop
5 1 (2.38%) VMware ESX
5 1 (2.38%) Citrix Presentation Server
Systems Management
1 3 (7.14%) SCCM
1 3 (7.14%) HP Data Protector
2 2 (4.76%) Norton AntiVirus
3 1 (2.38%) WSUS
Vendors
1 22 (52.38%) Microsoft
2 10 (23.81%) Oracle
3 8 (19.05%) Citrix
4 7 (16.67%) VMware
5 4 (9.52%) Apple
5 4 (9.52%) Symantec
5 4 (9.52%) SAP
6 3 (7.14%) HP
6 3 (7.14%) NetApp
6 3 (7.14%) Lotus
7 2 (4.76%) Cisco
8 1 (2.38%) Business Objects
8 1 (2.38%) Avaya
8 1 (2.38%) Novell
8 1 (2.38%) AppSense
8 1 (2.38%) Mitel
8 1 (2.38%) Google
8 1 (2.38%) Imperva
8 1 (2.38%) AVG