The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 57 47
Rank change year-on-year
-10 -10
Contract jobs requiring a Support Analyst 21 26 25
As % of all contract IT jobs located in Manchester 1.44% 2.05% 2.65%
As % of the Job Titles category 1.53% 2.20% 2.83%
Number of daily rates quoted 7 14 4
Average daily rate
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of your Daily Rate
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£165 £153 £376
Average daily rate % change year-on-year
+8.19% -59.38%
90% offered a daily rate of more than £128 £112 £348
10% offered a daily rate of more than £565 £271 £385
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 7 4 11
Average hourly rate £12.50 £15.50 £15.00
Average hourly rate % change year-on-year
-19.35% +3.33%
90% offered a hourly rate of more than £11.60 £15.15 £10.00
10% offered a hourly rate of more than £16.93 £15.50 £17.50
UK excluding London average hourly rate £13.35 £14.50 £14.00
% change year-on-year
-7.93% +3.57%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1377 1181 882
As % of all contract IT jobs located in Manchester 94.44% 93.07% 93.63%
Number of daily rates quoted 765 608 416
Average daily rate £350 £338 £325
Average daily rate % change year-on-year
+3.70% +3.84%
90% offered a daily rate of more than £225 £200 £213
10% offered a daily rate of more than £510 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 66 65 82
Average hourly rate £14.00 £15.50 £17.00
Average hourly rate % change year-on-year
-9.67% -8.82%
90% offered a hourly rate of more than £11.00 £10.04 £11.00
10% offered a hourly rate of more than £32.50 £39.00 £77.50
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Manchester region.

Support Analyst Daily Rate Trend in Manchester

Support Analyst
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Manchester region over the 3 months to 29 May 2015.

Support Analyst Daily Rate Histogram in Manchester

Support Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Manchester region.

Support Analyst Hourly Rate Trend in Manchester

Support Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham -1 1 - -
Stalybridge - 1 - -
Bolton - 1 £1,000 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 29 May 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 29 (60.42%) Windows
2 24 (50.00%) Microsoft
3 19 (39.58%) Active Directory
4 18 (37.50%) ITIL
5 13 (27.08%) MS Office
6 11 (22.92%) SQL
6 11 (22.92%) MS Exchange
6 11 (22.92%) Windows Server 2003
6 11 (22.92%) Windows 7
7 10 (20.83%) Citrix
8 9 (18.75%) Windows XP
8 9 (18.75%) MS Excel
8 9 (18.75%) VMware
9 8 (16.67%) Oracle
10 7 (14.58%) HP
10 7 (14.58%) Incident Management
11 6 (12.50%) Windows Server 2008
11 6 (12.50%) SCCM
11 6 (12.50%) SQL Server
11 6 (12.50%) LAN
11 6 (12.50%) Cisco
12 5 (10.42%) WAN
12 5 (10.42%) TCP/IP
12 5 (10.42%) MCP
12 5 (10.42%) SLA
12 5 (10.42%) SAN
12 5 (10.42%) Symantec
12 5 (10.42%) Blackberry
12 5 (10.42%) Service Delivery
12 5 (10.42%) Asset Management

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.92%) MS Exchange
2 4 (8.33%) SharePoint
3 3 (6.25%) IIS
3 3 (6.25%) Exstream Dialogue
4 2 (4.17%) Exchange Server 2010
5 1 (2.08%) Blackberry Enterprise Server
5 1 (2.08%) IBM Notes
5 1 (2.08%) Exchange Server 2003
5 1 (2.08%) TPMS
5 1 (2.08%) Exchange Server 2007
Applications
1 13 (27.08%) MS Office
2 9 (18.75%) MS Excel
3 1 (2.08%) MS Project
3 1 (2.08%) PrintSoft PReS
Business Applications
1 4 (8.33%) Exstream
1 4 (8.33%) SAP Oil and Gas
1 4 (8.33%) SAP FI
2 1 (2.08%) Oracle EBS
Cloud Services
1 3 (6.25%) Office 365
2 1 (2.08%) Google Apps
2 1 (2.08%) Symantec.cloud
Communications & Networking
1 6 (12.50%) LAN
2 5 (10.42%) WAN
2 5 (10.42%) TCP/IP
2 5 (10.42%) SAN
3 3 (6.25%) Firewall
4 2 (4.17%) Network Security
4 2 (4.17%) IP Telephony
4 2 (4.17%) DHCP
5 1 (2.08%) Intranet
5 1 (2.08%) Extranet
5 1 (2.08%) DNS
5 1 (2.08%) SSL
5 1 (2.08%) VoIP
5 1 (2.08%) Wi-Fi
5 1 (2.08%) Cisco ASA
5 1 (2.08%) OpenScape
Database & Business Intelligence
1 6 (12.50%) SQL Server
2 5 (10.42%) Oracle Database
3 1 (2.08%) Oracle Discoverer
3 1 (2.08%) RDBMS
3 1 (2.08%) Oracle Reports
3 1 (2.08%) Relational Database
Development Applications
1 2 (4.17%) MSI
2 1 (2.08%) Oracle Forms
2 1 (2.08%) Oracle APEX
2 1 (2.08%) WiX
2 1 (2.08%) Team Foundation Server
General
1 4 (8.33%) General Ledger
1 4 (8.33%) Finance
2 1 (2.08%) Law
2 1 (2.08%) Legal
2 1 (2.08%) Manufacturing
2 1 (2.08%) Advertising
2 1 (2.08%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.08%) .NET
1 1 (2.08%) Software Packaging
Miscellaneous
1 5 (10.42%) Blackberry
2 4 (8.33%) Handset
2 4 (8.33%) Mainframe
3 2 (4.17%) Mobile Computing
3 2 (4.17%) Computer Science
4 1 (2.08%) Management Information System
4 1 (2.08%) Life Science
4 1 (2.08%) PKI
4 1 (2.08%) Analytical Skills
Operating Systems
1 29 (60.42%) Windows
2 11 (22.92%) Windows Server 2003
2 11 (22.92%) Windows 7
3 9 (18.75%) Windows XP
4 6 (12.50%) Windows Server 2008
5 5 (10.42%) Apple iOS
6 3 (6.25%) Windows Mobile
6 3 (6.25%) Windows Server 2012
7 2 (4.17%) Linux
8 1 (2.08%) UNIX
8 1 (2.08%) Windows 2000 Server
Processes & Methodologies
1 18 (37.50%) ITIL
2 7 (14.58%) Incident Management
3 5 (10.42%) Service Delivery
3 5 (10.42%) Asset Management
3 5 (10.42%) Problem Management
4 4 (8.33%) Knowledge Management
5 3 (6.25%) Change Management
5 3 (6.25%) Service Management
6 2 (4.17%) Software Delivery
6 2 (4.17%) Agile Software Development
6 2 (4.17%) Risk Management
6 2 (4.17%) ERP
6 2 (4.17%) Configuration Management
7 1 (2.08%) Workflow
7 1 (2.08%) Validation
7 1 (2.08%) Stakeholder Management
7 1 (2.08%) Project Planning
7 1 (2.08%) Software Testing
7 1 (2.08%) Document Management
7 1 (2.08%) Network Design
Programming Languages
1 11 (22.92%) SQL
2 4 (8.33%) PowerShell
3 3 (6.25%) VBA
4 1 (2.08%) PL/SQL
4 1 (2.08%) VB
Qualifications
1 5 (10.42%) MCP
2 4 (8.33%) Cisco Certification
2 4 (8.33%) Microsoft Certification
2 4 (8.33%) CCNA
3 3 (6.25%) MCSA
3 3 (6.25%) MCITP
3 3 (6.25%) Degree
4 2 (4.17%) MCTS
4 2 (4.17%) MCSE
4 2 (4.17%) Oracle Certification
5 1 (2.08%) CCNP
5 1 (2.08%) CCA
5 1 (2.08%) Citrix Certification
5 1 (2.08%) MCDST
5 1 (2.08%) VMware Certified Professional (VCP)
5 1 (2.08%) CCENT
5 1 (2.08%) Security Cleared
5 1 (2.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 2 (4.17%) Sarbanes-Oxley
3 1 (2.08%) QA
3 1 (2.08%) ISO/IEC 27001
System Software
1 19 (39.58%) Active Directory
2 5 (10.42%) VMware Infrastructure
2 5 (10.42%) Hyper-V
2 5 (10.42%) VMware ESXi
3 4 (8.33%) XenApp
4 2 (4.17%) XenDesktop
5 1 (2.08%) Microsoft App-V
5 1 (2.08%) VMware Server
Systems Management
1 6 (12.50%) SCCM
2 3 (6.25%) HP Data Protector
3 2 (4.17%) Norton AntiVirus
4 1 (2.08%) Backup Exec
4 1 (2.08%) WSUS
4 1 (2.08%) SCOM
Vendors
1 24 (50.00%) Microsoft
2 10 (20.83%) Citrix
3 9 (18.75%) VMware
4 8 (16.67%) Oracle
5 7 (14.58%) HP
6 6 (12.50%) Cisco
7 5 (10.42%) Symantec
8 4 (8.33%) Apple
8 4 (8.33%) NetApp
8 4 (8.33%) SAP
9 2 (4.17%) CheckPoint
9 2 (4.17%) McAfee
9 2 (4.17%) Sophos
10 1 (2.08%) Avaya
10 1 (2.08%) Siemens
10 1 (2.08%) Lotus
10 1 (2.08%) Dell
10 1 (2.08%) IBM
10 1 (2.08%) Business Objects
10 1 (2.08%) AppSense
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