The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 86 72 44
Rank change year-on-year
-14 -28
Contract jobs requiring a Support Analyst 20 15 37
As % of all contract IT jobs located in Manchester 1.08% 1.15% 3.08%
As % of the Job Titles category 1.16% 1.20% 3.28%
Number of daily rates quoted 8 5 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£213 £320 £220
Average daily rate % change year-on-year
-33.59% +45.45%
90% offered a daily rate of more than £99 £138 £140
10% offered a daily rate of more than £325 £353 £333
UK excluding London average daily rate £275 £200 £230
% change year-on-year
+37.50% -13.04%
Number of hourly rates quoted 1 3 20
Average hourly rate £12.00 £13.50 £17.50
Average hourly rate % change year-on-year
-11.11% -22.85%
UK excluding London average hourly rate £14.50 £14.75 £14.50
% change year-on-year
-1.69% +1.72%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1718 1245 1129
As % of all contract IT jobs located in Manchester 92.81% 95.11% 94.08%
Number of daily rates quoted 1024 741 579
Average daily rate £375 £326 £333
Average daily rate % change year-on-year
+15.03% -1.95%
90% offered a daily rate of more than £244 £213 £212
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 60 55 89
Average hourly rate £15.13 £15.00 £17.50
Average hourly rate % change year-on-year
+0.86% -14.28%
90% offered a hourly rate of more than £10.88 £11.35 £10.50
10% offered a hourly rate of more than £40.00 £37.50 £22.50
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Manchester region.

Support Analyst Daily Rate Trend in Manchester

Support Analyst
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Manchester region over the 3 months to 28 August 2015.

Support Analyst Daily Rate Histogram in Manchester

Support Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Manchester region.

Support Analyst Hourly Rate Trend in Manchester

Support Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 £175 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 28 August 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 23 (56.10%) Windows
2 18 (43.90%) Microsoft
3 15 (36.59%) ITIL
4 11 (26.83%) SQL
4 11 (26.83%) MS Excel
4 11 (26.83%) Active Directory
4 11 (26.83%) Incident Management
5 10 (24.39%) Citrix
6 9 (21.95%) MS Office
6 9 (21.95%) VMware
7 8 (19.51%) SCCM
8 7 (17.07%) VMware Infrastructure
8 7 (17.07%) Cisco Certification
8 7 (17.07%) Microsoft Certification
8 7 (17.07%) SAN
8 7 (17.07%) SLA
8 7 (17.07%) Hyper-V
9 6 (14.63%) Windows 7
9 6 (14.63%) McAfee
9 6 (14.63%) Sophos
9 6 (14.63%) Cisco
9 6 (14.63%) CCNA
9 6 (14.63%) Problem Management
10 5 (12.20%) SCOM
10 5 (12.20%) Backup Exec
10 5 (12.20%) Finance
10 5 (12.20%) VMware Certified Professional (VCP)
10 5 (12.20%) CCA
10 5 (12.20%) Citrix Certification
10 5 (12.20%) Symantec

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) MS Exchange
1 3 (7.32%) Exstream Dialogue
2 1 (2.44%) Exchange Server 2003
2 1 (2.44%) Exchange Server 2007
2 1 (2.44%) TPMS
2 1 (2.44%) Lync
2 1 (2.44%) Exchange Server 2010
2 1 (2.44%) IBM Notes
Applications
1 11 (26.83%) MS Excel
2 9 (21.95%) MS Office
3 1 (2.44%) PrintSoft PReS
Business Applications
1 4 (9.76%) Exstream
2 1 (2.44%) Dynamics AX
2 1 (2.44%) Remedy AR System
Cloud Services
1 2 (4.88%) Office 365
Communications & Networking
1 7 (17.07%) SAN
2 3 (7.32%) TCP/IP
2 3 (7.32%) LAN
2 3 (7.32%) WAN
2 3 (7.32%) DHCP
2 3 (7.32%) Firewall
3 2 (4.88%) Network Security
3 2 (4.88%) Cisco ASA
3 2 (4.88%) VoIP
3 2 (4.88%) DNS
3 2 (4.88%) Intranet
4 1 (2.44%) 802.11
4 1 (2.44%) OSPF
4 1 (2.44%) BGP
4 1 (2.44%) TACACS
4 1 (2.44%) Telnet
4 1 (2.44%) SSL
4 1 (2.44%) VPN
4 1 (2.44%) SMTP
4 1 (2.44%) FTP
Database & Business Intelligence
1 3 (7.32%) SQL Server
2 1 (2.44%) Oracle Reports
2 1 (2.44%) RDBMS
2 1 (2.44%) Oracle Database 11g
2 1 (2.44%) Oracle Database
2 1 (2.44%) Relational Database
Development Applications
1 1 (2.44%) Oracle Forms
1 1 (2.44%) Toad
General
1 5 (12.20%) Finance
2 3 (7.32%) General Ledger
3 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.44%) Natural Language Processing
1 1 (2.44%) 802.1X
Miscellaneous
1 3 (7.32%) Mainframe
1 3 (7.32%) Computer Science
2 2 (4.88%) Handset
2 2 (4.88%) PKI
3 1 (2.44%) Statistics
3 1 (2.44%) Analytical Skills
Operating Systems
1 23 (56.10%) Windows
2 6 (14.63%) Windows 7
3 4 (9.76%) Windows Server 2003
4 3 (7.32%) Linux
4 3 (7.32%) Windows Server 2008
5 2 (4.88%) UNIX
5 2 (4.88%) Windows XP
6 1 (2.44%) Windows Mobile
Processes & Methodologies
1 15 (36.59%) ITIL
2 11 (26.83%) Incident Management
3 6 (14.63%) Problem Management
4 3 (7.32%) Cash Management
4 3 (7.32%) Service Delivery
4 3 (7.32%) Change Management
5 2 (4.88%) Workflow
5 2 (4.88%) Kalman Filter
5 2 (4.88%) CRM
5 2 (4.88%) Service Management
6 1 (2.44%) E-Commerce
6 1 (2.44%) ERP
6 1 (2.44%) Software Asset Management
6 1 (2.44%) Security Patching
6 1 (2.44%) Load Balancing
6 1 (2.44%) Validation
6 1 (2.44%) Agile Software Development
6 1 (2.44%) Asset Management
6 1 (2.44%) Network Design
6 1 (2.44%) Software Engineering
Programming Languages
1 11 (26.83%) SQL
2 1 (2.44%) VB
2 1 (2.44%) Python
2 1 (2.44%) PowerShell
2 1 (2.44%) Java
2 1 (2.44%) Perl
2 1 (2.44%) PL/SQL
Qualifications
1 7 (17.07%) Cisco Certification
1 7 (17.07%) Microsoft Certification
2 6 (14.63%) CCNA
3 5 (12.20%) CCA
3 5 (12.20%) Citrix Certification
3 5 (12.20%) VMware Certified Professional (VCP)
4 4 (9.76%) Degree
4 4 (9.76%) MCP
5 3 (7.32%) MCSA
5 3 (7.32%) ACCA
5 3 (7.32%) CIMA
5 3 (7.32%) MCITP
6 2 (4.88%) MCTS
6 2 (4.88%) MCSE
7 1 (2.44%) CCNP
7 1 (2.44%) CCENT
7 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 7 (17.07%) SLA
2 3 (7.32%) Sarbanes-Oxley
3 2 (4.88%) QA
4 1 (2.44%) ISO/IEC 27001
System Software
1 11 (26.83%) Active Directory
2 7 (17.07%) VMware Infrastructure
2 7 (17.07%) Hyper-V
3 3 (7.32%) XenApp
3 3 (7.32%) Time Sharing Option
4 2 (4.88%) XenDesktop
5 1 (2.44%) VMware ESXi
5 1 (2.44%) Microsoft App-V
5 1 (2.44%) VMware Server
Systems Management
1 8 (19.51%) SCCM
2 5 (12.20%) SCOM
2 5 (12.20%) Backup Exec
3 1 (2.44%) WSUS
3 1 (2.44%) Cisco CUCM
Vendors
1 18 (43.90%) Microsoft
2 10 (24.39%) Citrix
3 9 (21.95%) VMware
4 6 (14.63%) Cisco
4 6 (14.63%) McAfee
4 6 (14.63%) Sophos
5 5 (12.20%) Symantec
6 4 (9.76%) Oracle
6 4 (9.76%) HP
7 2 (4.88%) CheckPoint
8 1 (2.44%) Remedy
8 1 (2.44%) Dell
8 1 (2.44%) IBM
8 1 (2.44%) NetApp
8 1 (2.44%) Siemens
8 1 (2.44%) Lotus
8 1 (2.44%) Fortinet
8 1 (2.44%) LANDesk
8 1 (2.44%) Kaspersky
8 1 (2.44%) Aruba
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Rate: £0 - £250 per day
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