The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Support Analyst
Rank 56 66 56
Rank change year-on-year
+10 -10
Contract jobs requiring a Support Analyst 19 15 15
As % of all contract IT jobs located in Manchester 1.981% 1.216% 1.438%
As % of the Job Titles category 2.121% 1.332% 1.529%
Number of daily rates quoted 0 4 7
Average daily rate - £248 £175
Average daily rate % change year-on-year
- +41.42%
UK excluding London average daily rate £225 £223 £223
% change year-on-year
+1.12% -0.22%
Number of hourly rates quoted 12 5 3
Average hourly rate £14.75 £17.00 £19.25
Average hourly rate % change year-on-year
-13.23% -11.68%
90% offered a hourly rate of more than £10.00 £11.90 £17.80
10% offered a hourly rate of more than £17.50 £20.90 £20.00
UK excluding London average hourly rate £14.00 £15.50 £15.29
% change year-on-year
-9.67% +1.37%
All Job Titles
Manchester
Contract IT job ads with a match in the
Job Titles category
896 1126 981
As % of all contract IT jobs located in Manchester 93.43% 91.25% 94.06%
Number of daily rates quoted 433 542 455
Average daily rate £333 £300 £300
Average daily rate % change year-on-year
+10.83% -
90% offered a daily rate of more than £225 £215 £125
10% offered a daily rate of more than £475 £440 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 81 75 88
Average hourly rate £16.00 £19.50 £15.05
Average hourly rate % change year-on-year
-17.94% +29.56%
90% offered a hourly rate of more than £10.50 £11.20 £9.71
10% offered a hourly rate of more than £40.00 £36.20 £32.50
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
Support Analyst
North West

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Manchester region.

Manchester Support Analyst Daily Rate Trend

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Manchester region.

Manchester Support Analyst Hourly Rate Trend

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Altrincham - - - -
Oldham - - - -
Sale - - - - 1
Salford - - - -
Stockport - - - - 4
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 11 (35.48%) Windows
2 9 (29.03%) ITIL
3 8 (25.81%) Finance
4 6 (19.35%) Microsoft
4 6 (19.35%) Windows XP
4 6 (19.35%) MS Office
4 6 (19.35%) Windows 7
5 5 (16.13%) Fat Client
5 5 (16.13%) Banking
5 5 (16.13%) MS Exchange
5 5 (16.13%) Active Directory
5 5 (16.13%) SharePoint
5 5 (16.13%) Citrix
5 5 (16.13%) Windows Server 2003
5 5 (16.13%) Thin Client
6 4 (12.90%) LAN
7 3 (9.677%) iPad
7 3 (9.677%) Release Management
7 3 (9.677%) Windows Server 2008
7 3 (9.677%) Root Cause Analysis
7 3 (9.677%) Knowledge Management
7 3 (9.677%) Problem Management
7 3 (9.677%) WAN
7 3 (9.677%) SQL
7 3 (9.677%) Blackberry
7 3 (9.677%) Configuration Management
7 3 (9.677%) Sarbanes-Oxley
7 3 (9.677%) VMware
7 3 (9.677%) Risk Management
8 2 (6.452%) Service Delivery

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.226%) Application Packaging
Application Platforms
1 5 (16.13%) MS Exchange
1 5 (16.13%) SharePoint
2 2 (6.452%) Blackberry Enterprise Server
2 2 (6.452%) IBM Notes
2 2 (6.452%) Exchange Server 2007
3 1 (3.226%) Exchange Server 2003
3 1 (3.226%) LiveLink
Applications
1 6 (19.35%) MS Office
2 2 (6.452%) MS Excel
3 1 (3.226%) Spreadsheet
Communications & Networking
1 4 (12.90%) LAN
2 3 (9.677%) WAN
3 2 (6.452%) Internet
3 2 (6.452%) SAN
3 2 (6.452%) VPN
4 1 (3.226%) IP Telephony
4 1 (3.226%) Wireless
Database & Business Intelligence
1 2 (6.452%) SQL Server
2 1 (3.226%) BusinessObjects XI
2 1 (3.226%) DB2
Development Applications
1 1 (3.226%) FinalBuilder
1 1 (3.226%) ClearQuest
1 1 (3.226%) Visual Studio
1 1 (3.226%) VSS/SourceSafe
1 1 (3.226%) InstallShield
General
1 8 (25.81%) Finance
2 5 (16.13%) Banking
3 2 (6.452%) Investment Banking
4 1 (3.226%) Billing
4 1 (3.226%) Telecoms
Miscellaneous
1 5 (16.13%) Fat Client
1 5 (16.13%) Thin Client
2 3 (9.677%) iPad
2 3 (9.677%) Blackberry
3 2 (6.452%) iPhone
4 1 (3.226%) iSeries
Operating Systems
1 11 (35.48%) Windows
2 6 (19.35%) Windows XP
2 6 (19.35%) Windows 7
3 5 (16.13%) Windows Server 2003
4 3 (9.677%) Windows Server 2008
5 2 (6.452%) Windows 2000
5 2 (6.452%) Windows Vista
5 2 (6.452%) Windows 2000 Server
6 1 (3.226%) i5/OS
6 1 (3.226%) UNIX
Processes & Methodologies
1 9 (29.03%) ITIL
2 3 (9.677%) Release Management
2 3 (9.677%) Root Cause Analysis
2 3 (9.677%) Knowledge Management
2 3 (9.677%) Problem Management
2 3 (9.677%) Configuration Management
2 3 (9.677%) Risk Management
3 2 (6.452%) Service Delivery
3 2 (6.452%) PRINCE2
4 1 (3.226%) SAP Security
4 1 (3.226%) Capacity Management
4 1 (3.226%) Asset Management
4 1 (3.226%) Document Management
4 1 (3.226%) Incident Management
4 1 (3.226%) Business Intelligence
4 1 (3.226%) Change Management
Programming Languages
1 3 (9.677%) SQL
2 1 (3.226%) VB6
2 1 (3.226%) FoxPro (VFP)
2 1 (3.226%) T-SQL
2 1 (3.226%) VB
Quality Assurance & Compliance
1 3 (9.677%) Sarbanes-Oxley
2 2 (6.452%) SLA
System Software
1 5 (16.13%) Active Directory
2 2 (6.452%) Terminal Services
2 2 (6.452%) Hyper-V
2 2 (6.452%) XenDesktop
3 1 (3.226%) VMware Infrastructure
Systems Management
1 2 (6.452%) Systems Management Server (SMS)
Vendors
1 6 (19.35%) Microsoft
2 5 (16.13%) Citrix
3 3 (9.677%) VMware
4 2 (6.452%) Lotus
5 1 (3.226%) ServiceNow
5 1 (3.226%) Intel
5 1 (3.226%) Apple
5 1 (3.226%) NetApp
5 1 (3.226%) Business Objects
5 1 (3.226%) SAP
Manchester, North West
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Posted: 12 June 2013