The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 121 84 92
Rank change year-on-year
-37 +8
Permanent jobs requiring a Support Analyst 44 112 117
As % of all permanent IT jobs located in Manchester 1.36% 2.91% 2.81%
As % of the Job Titles category 1.43% 3.08% 2.93%
Number of salaries quoted 39 101 94
Average salary £26,000 £24,000 £26,000
Average salary % change year-on-year
+8.33% -7.69%
90% offered a salary of more than £19,900 £19,500 £20,000
10% offered a salary of more than £33,500 £46,000 £37,200
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3074 3642 3992
As % of all permanent IT jobs located in Manchester 95.05% 94.62% 95.71%
Number of salaries quoted 2517 2995 3465
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Manchester region.

Support Analyst Salary Trend in Manchester

Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Manchester region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +13 6 £26,000 -15.44%
Altrincham +4 5 £21,000 +27.27% 1
Salford +7 2 £25,500 +8.51%
Bolton +2 2 £25,000 +16.27%
Rochdale +3 1 £27,500 +5.76% 1
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 29 May 2015, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 56 (50.45%) Windows
2 49 (44.14%) SQL
2 49 (44.14%) Microsoft
3 39 (35.14%) MS Office
4 36 (32.43%) Active Directory
5 35 (31.53%) SQL Server
6 34 (30.63%) MS Excel
7 29 (26.13%) ITIL
8 21 (18.92%) MS Exchange
8 21 (18.92%) Finance
9 19 (17.12%) .NET
9 19 (17.12%) Windows 7
10 18 (16.22%) Degree
10 18 (16.22%) Firewall
11 17 (15.32%) C#
12 16 (14.41%) VMware
13 15 (13.51%) ASP.NET
13 15 (13.51%) XML
14 14 (12.61%) Citrix
14 14 (12.61%) Exchange Server 2010
15 13 (11.71%) TCP/IP
15 13 (11.71%) Analytical Skills
16 12 (10.81%) VPN
16 12 (10.81%) Windows XP
17 11 (9.91%) Windows Server 2008
18 10 (9.01%) WAN
18 10 (9.01%) LAN
18 10 (9.01%) HTML
18 10 (9.01%) VB
18 10 (9.01%) IIS

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 29 May 2015, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (18.92%) MS Exchange
2 14 (12.61%) Exchange Server 2010
3 10 (9.01%) IIS
4 9 (8.11%) SharePoint
5 6 (5.41%) Exchange Server 2007
5 6 (5.41%) Apache
6 5 (4.50%) SharePoint 2013
7 4 (3.60%) Exchange Server 2013
7 4 (3.60%) Exchange Server 2003
8 3 (2.70%) Blackberry Enterprise Server
8 3 (2.70%) Tomcat
8 3 (2.70%) Drupal
8 3 (2.70%) WordPress
8 3 (2.70%) SharePoint 2010
9 2 (1.80%) nginx
9 2 (1.80%) Moodle
9 2 (1.80%) CMS
10 1 (0.90%) Umbraco
10 1 (0.90%) Joomla!
10 1 (0.90%) Lync
Applications
1 39 (35.14%) MS Office
2 34 (30.63%) MS Excel
3 2 (1.80%) Acrobat
4 1 (0.90%) AutoCAD
4 1 (0.90%) MS PowerPoint
Business Applications
1 2 (1.80%) SAP CO
1 2 (1.80%) SAP FI/CO
1 2 (1.80%) SAP FI
2 1 (0.90%) SAP MM
2 1 (0.90%) SAP PP
2 1 (0.90%) SAP WM
2 1 (0.90%) SAP SD
2 1 (0.90%) Magento
Communications & Networking
1 18 (16.22%) Firewall
2 13 (11.71%) TCP/IP
3 12 (10.81%) VPN
4 10 (9.01%) WAN
4 10 (9.01%) LAN
5 8 (7.21%) DHCP
5 8 (7.21%) DNS
6 5 (4.50%) VLAN
7 3 (2.70%) SAN
7 3 (2.70%) Intranet
7 3 (2.70%) Internet
7 3 (2.70%) Wireless
7 3 (2.70%) VoIP
7 3 (2.70%) Wireshark
8 2 (1.80%) Unified Communications
8 2 (1.80%) NetScaler
9 1 (0.90%) Wi-Fi
9 1 (0.90%) ADSL
9 1 (0.90%) Cisco ASA
9 1 (0.90%) Network Security
Database & Business Intelligence
1 35 (31.53%) SQL Server
2 6 (5.41%) Crystal Reports
3 5 (4.50%) Relational Database
4 4 (3.60%) SQL Server 2005
5 3 (2.70%) SQL Server 2000
5 3 (2.70%) SQL Server 2008
5 3 (2.70%) SQL Server 2012
6 2 (1.80%) MySQL
7 1 (0.90%) InterBase
7 1 (0.90%) Oracle Reports
7 1 (0.90%) Data Warehouse
7 1 (0.90%) SQL Server Analysis Services
7 1 (0.90%) SQL Server Reporting Services
7 1 (0.90%) SQL Server Integration Services
Development Applications
1 3 (2.70%) Visual Studio
General
1 21 (18.92%) Finance
2 10 (9.01%) Law
3 2 (1.80%) Billing
3 2 (1.80%) Telecoms
4 1 (0.90%) Advertising
4 1 (0.90%) Multimedia
Libraries, Frameworks & Software Standards
1 19 (17.12%) .NET
2 15 (13.51%) ASP.NET
2 15 (13.51%) XML
3 10 (9.01%) HTML
4 8 (7.21%) CSS
5 7 (6.31%) Web Services
5 7 (6.31%) COM
5 7 (6.31%) WCF
5 7 (6.31%) jQuery
6 4 (3.60%) Ajax
6 4 (3.60%) LINQ
6 4 (3.60%) Classic ASP
7 3 (2.70%) XSL
8 2 (1.80%) EDI
9 1 (0.90%) CSS3
9 1 (0.90%) HTML5
9 1 (0.90%) .NET Framework
Miscellaneous
1 13 (11.71%) Analytical Skills
2 10 (9.01%) Management Information System
3 9 (8.11%) Blackberry
4 8 (7.21%) iPhone
5 7 (6.31%) Data Centre
6 6 (5.41%) Computer Science
7 5 (4.50%) iPad
8 4 (3.60%) Mobile App
9 3 (2.70%) Client/Server
9 3 (2.70%) Mathematics
10 2 (1.80%) Statistics
10 2 (1.80%) SecurID
11 1 (0.90%) NHS
11 1 (0.90%) Handset
11 1 (0.90%) Enterprise Software
11 1 (0.90%) Social Media
11 1 (0.90%) Economics
11 1 (0.90%) Smartphone
Operating Systems
1 56 (50.45%) Windows
2 19 (17.12%) Windows 7
3 12 (10.81%) Windows XP
4 11 (9.91%) Windows Server 2008
5 8 (7.21%) Windows 8
5 8 (7.21%) Windows Server 2012
5 8 (7.21%) Windows Server 2003
6 6 (5.41%) Android
7 4 (3.60%) Solaris
7 4 (3.60%) Linux
8 3 (2.70%) Windows Mobile
9 2 (1.80%) Windows Vista
9 2 (1.80%) UNIX
Processes & Methodologies
1 29 (26.13%) ITIL
2 10 (9.01%) Service Management
3 9 (8.11%) Web Development
4 8 (7.21%) Project Management
5 7 (6.31%) Change Control
5 7 (6.31%) Problem Management
5 7 (6.31%) Change Management
6 5 (4.50%) Service Delivery
6 5 (4.50%) ITSM
7 4 (3.60%) Line Management
7 4 (3.60%) ITIL V3
7 4 (3.60%) Release Management
7 4 (3.60%) Business Intelligence
7 4 (3.60%) ERP
8 3 (2.70%) Configuration Management
8 3 (2.70%) PRINCE2
8 3 (2.70%) Wealth Management
8 3 (2.70%) Business Analysis
8 3 (2.70%) Document Management
8 3 (2.70%) Data Analysis
Programming Languages
1 49 (44.14%) SQL
2 17 (15.32%) C#
3 10 (9.01%) VB
4 9 (8.11%) VB.NET
5 8 (7.21%) T-SQL
5 8 (7.21%) JavaScript
6 3 (2.70%) Java
7 2 (1.80%) PHP
8 1 (0.90%) PL/SQL
8 1 (0.90%) VBA
Qualifications
1 18 (16.22%) Degree
2 8 (7.21%) Microsoft Certification
3 5 (4.50%) ITIL Certification
3 5 (4.50%) MCITP
4 4 (3.60%) ITIL Foundation Certificate
5 3 (2.70%) Citrix Certification
5 3 (2.70%) Cisco Certification
5 3 (2.70%) CCNA
5 3 (2.70%) MCSE
5 3 (2.70%) CCENT
5 3 (2.70%) NCDA
5 3 (2.70%) MCDST
6 2 (1.80%) MOS
6 2 (1.80%) CCAA
7 1 (0.90%) PRINCE2 Certification
7 1 (0.90%) MCP
7 1 (0.90%) HND
7 1 (0.90%) CCA
7 1 (0.90%) MCSA
7 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (4.50%) SLA
2 2 (1.80%) QA
3 1 (0.90%) ISO 9000
3 1 (0.90%) HL7
System Software
1 36 (32.43%) Active Directory
2 7 (6.31%) VMware Infrastructure
3 2 (1.80%) XenApp
3 2 (1.80%) vSphere
3 2 (1.80%) VMware Server
3 2 (1.80%) Terminal Services
4 1 (0.90%) VMware ESX
4 1 (0.90%) Hyper-V
Systems Management
1 2 (1.80%) SCCM
1 2 (1.80%) MAILsweeper
Vendors
1 49 (44.14%) Microsoft
2 16 (14.41%) VMware
3 14 (12.61%) Citrix
4 9 (8.11%) Cisco
5 7 (6.31%) Oracle
6 5 (4.50%) Apple
6 5 (4.50%) ServiceNow
7 4 (3.60%) Salesforce.com
7 4 (3.60%) Juniper
7 4 (3.60%) CA
7 4 (3.60%) NetApp
8 3 (2.70%) SYSPRO
9 2 (1.80%) MobileIron
9 2 (1.80%) AppSense
9 2 (1.80%) Adobe
9 2 (1.80%) HP
9 2 (1.80%) SAP
9 2 (1.80%) BT
10 1 (0.90%) SonicWALL
10 1 (0.90%) WatchGuard
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