The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 111 125 101
Rank change year-on-year
+14 -24
Permanent jobs requiring a Support Analyst 60 68 86
As % of all permanent IT jobs located in Manchester 1.87% 1.72% 2.27%
As % of the Job Titles category 1.94% 1.78% 2.37%
Number of salaries quoted 50 66 85
Average salary £25,750 £25,750 £24,000
Average salary % change year-on-year
- +7.29%
90% offered a salary of more than £19,500 £19,000 £18,500
10% offered a salary of more than £37,400 £37,500 £32,800
UK excluding London average salary £28,500 £27,850 £28,000
% change year-on-year
+2.33% -0.53%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3100 3817 3632
As % of all permanent IT jobs located in Manchester 96.48% 96.51% 96.01%
Number of salaries quoted 2562 3260 3148
Average salary £40,250 £37,500 £37,500
Average salary % change year-on-year
+7.33% -
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Manchester region.

Support Analyst Salary Trend in Manchester

Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Manchester region over the 3 months to 13 February 2016.

Support Analyst Salary Histogram in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 7 £50,000 -
Stockport +1 3 £30,000 +39.53% 3
Rochdale - 1 £33,000 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 13 February 2016, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 85 (52.47%) Windows
2 60 (37.04%) ITIL
3 51 (31.48%) Microsoft
4 48 (29.63%) SQL
5 44 (27.16%) Active Directory
6 38 (23.46%) Citrix
7 36 (22.22%) Windows Server
8 32 (19.75%) Service Management
9 31 (19.14%) Windows 7
10 29 (17.90%) Finance
11 28 (17.28%) ITIL Certification
11 28 (17.28%) SQL Server
12 27 (16.67%) MS Office
13 26 (16.05%) Law
13 26 (16.05%) Blackberry
14 25 (15.43%) MS Exchange
15 24 (14.81%) TCP/IP
16 22 (13.58%) .NET
16 22 (13.58%) Blackberry Enterprise Server
17 21 (12.96%) Management Information System
18 19 (11.73%) Legal
18 19 (11.73%) MS Excel
18 19 (11.73%) DNS
19 18 (11.11%) VPN
19 18 (11.11%) Terminal Server
19 18 (11.11%) Windows Server 2008
19 18 (11.11%) AppSense
20 17 (10.49%) Exchange Server 2010
21 15 (9.26%) SAP
22 14 (8.64%) Oracle

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 13 February 2016, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (15.43%) MS Exchange
2 22 (13.58%) Blackberry Enterprise Server
3 17 (10.49%) Exchange Server 2010
4 11 (6.79%) SharePoint
5 9 (5.56%) IIS
6 7 (4.32%) Exchange Server 2007
7 5 (3.09%) Exchange Server 2013
8 3 (1.85%) BizTalk Server
8 3 (1.85%) IBM Notes
9 2 (1.23%) Skype for Business
10 1 (0.62%) Exchange Server 2003
Applications
1 27 (16.67%) MS Office
2 19 (11.73%) MS Excel
3 2 (1.23%) QuarkXPress
4 1 (0.62%) Spreadsheet
Business Applications
1 11 (6.79%) SAP MM
1 11 (6.79%) SAP PP
2 7 (4.32%) Oracle Applications
2 7 (4.32%) SAP QM
3 6 (3.70%) Primavera
4 5 (3.09%) Dynamics CRM
5 2 (1.23%) Dynamics AX
5 2 (1.23%) SAP CO
5 2 (1.23%) SAP EHS
5 2 (1.23%) SAP FI
5 2 (1.23%) SAP FI/CO
5 2 (1.23%) SAP SCM
5 2 (1.23%) SAP SD
5 2 (1.23%) SAP WM
Cloud Services
1 8 (4.94%) Office 365
2 2 (1.23%) Google Apps
2 2 (1.23%) Microsoft Azure
3 1 (0.62%) Amazon AWS
3 1 (0.62%) Cloud Computing
3 1 (0.62%) IaaS
3 1 (0.62%) SaaS
Communications & Networking
1 24 (14.81%) TCP/IP
2 19 (11.73%) DNS
3 18 (11.11%) VPN
4 11 (6.79%) VoIP
5 10 (6.17%) Firewall
5 10 (6.17%) LAN
6 9 (5.56%) WAN
7 8 (4.94%) VLAN
8 7 (4.32%) DHCP
9 6 (3.70%) ADSL
9 6 (3.70%) MVNO
10 5 (3.09%) Internet
11 4 (2.47%) Skype
12 3 (1.85%) WLAN
13 2 (1.23%) WebEx
14 1 (0.62%) DEFINITY
14 1 (0.62%) Remote Desktop
14 1 (0.62%) SSL
14 1 (0.62%) Wi-Fi
14 1 (0.62%) Wireless
Database & Business Intelligence
1 28 (17.28%) SQL Server
2 6 (3.70%) Oracle Reports
3 4 (2.47%) BusinessObjects
3 4 (2.47%) Oracle Database
3 4 (2.47%) Relational Database
4 2 (1.23%) SAP BW
4 2 (1.23%) SQL Server 2005
4 2 (1.23%) SQL Server Reporting Services
Development Applications
1 4 (2.47%) Team Foundation Server
2 1 (0.62%) MSI
2 1 (0.62%) WiX
General
1 29 (17.90%) Finance
2 26 (16.05%) Law
3 19 (11.73%) Legal
4 14 (8.64%) German Language
5 8 (4.94%) Retail
6 7 (4.32%) Manufacturing
7 6 (3.70%) Advertising
8 2 (1.23%) General Ledger
9 1 (0.62%) Back Office
9 1 (0.62%) Banking
9 1 (0.62%) Financial Institution
Libraries, Frameworks & Software Standards
1 22 (13.58%) .NET
2 8 (4.94%) ASP.NET
3 6 (3.70%) WCF
4 3 (1.85%) Software Packaging
5 2 (1.23%) .NET Framework
5 2 (1.23%) CSS
5 2 (1.23%) EDI
5 2 (1.23%) HTML
Miscellaneous
1 26 (16.05%) Blackberry
2 21 (12.96%) Management Information System
3 13 (8.02%) Analytical Skills
4 10 (6.17%) iPad
5 9 (5.56%) Computer Science
6 5 (3.09%) iPhone
7 4 (2.47%) Enterprise Software
8 3 (1.85%) Driving Licence
9 2 (1.23%) Clustering
9 2 (1.23%) EPoS
9 2 (1.23%) FMCG
9 2 (1.23%) Handset
9 2 (1.23%) NHS
9 2 (1.23%) Smartphone
9 2 (1.23%) Video Conferencing
10 1 (0.62%) AS400
10 1 (0.62%) Enterprise Cloud
10 1 (0.62%) Enterprise Storage
10 1 (0.62%) Private Cloud
10 1 (0.62%) Replication
Operating Systems
1 85 (52.47%) Windows
2 36 (22.22%) Windows Server
3 31 (19.14%) Windows 7
4 18 (11.11%) Windows Server 2008
5 12 (7.41%) Windows Server 2003
5 12 (7.41%) Windows XP
6 10 (6.17%) Linux
7 7 (4.32%) Windows Server 2012
8 6 (3.70%) Windows 8
9 5 (3.09%) Android
10 3 (1.85%) Red Hat Enterprise Linux
10 3 (1.85%) Windows 10
11 2 (1.23%) Mac OS X
11 2 (1.23%) Unix
11 2 (1.23%) Windows Mobile
11 2 (1.23%) Windows Vista
12 1 (0.62%) Apple iOS
12 1 (0.62%) Mac OS X Server
12 1 (0.62%) Windows 2000
12 1 (0.62%) Windows 2000 Server
Processes & Methodologies
1 60 (37.04%) ITIL
2 32 (19.75%) Service Management
3 12 (7.41%) Stakeholder Management
4 10 (6.17%) Project Management
5 8 (4.94%) Configuration Management
5 8 (4.94%) CRM
5 8 (4.94%) Document Management
6 7 (4.32%) Problem Management
6 7 (4.32%) Quality Management
7 6 (3.70%) ITIL V3
8 5 (3.09%) Data Analysis
8 5 (3.09%) ERP
8 5 (3.09%) Process Improvement
8 5 (3.09%) Service Delivery
9 4 (2.47%) Change Control
9 4 (2.47%) E-Discovery
9 4 (2.47%) ITSM
9 4 (2.47%) Software Testing
9 4 (2.47%) Systems Analysis
9 4 (2.47%) Workflow
Programming Languages
1 48 (29.63%) SQL
2 12 (7.41%) C#
3 8 (4.94%) PL/SQL
3 8 (4.94%) T-SQL
4 6 (3.70%) VB.NET
5 5 (3.09%) Shell Script
6 3 (1.85%) Java
7 2 (1.23%) PowerShell
7 2 (1.23%) VBScript
8 1 (0.62%) C
8 1 (0.62%) VBA
Qualifications
1 28 (17.28%) ITIL Certification
2 12 (7.41%) Microsoft Certification
2 12 (7.41%) MOS
3 9 (5.56%) Degree
4 5 (3.09%) MCP
5 4 (2.47%) MCDST
5 4 (2.47%) MCITP
5 4 (2.47%) MCSA
6 3 (1.85%) CCNA
6 3 (1.85%) Cisco Certification
6 3 (1.85%) MCSE
7 1 (0.62%) CCAA
7 1 (0.62%) Citrix Certification
Quality Assurance & Compliance
1 13 (8.02%) SLA
2 2 (1.23%) HL7
2 2 (1.23%) PCI DSS
System Software
1 44 (27.16%) Active Directory
2 18 (11.11%) Terminal Server
3 9 (5.56%) XenApp
4 5 (3.09%) XenDesktop
5 3 (1.85%) Hyper-V
6 2 (1.23%) Terminal Services
6 2 (1.23%) vSphere
7 1 (0.62%) Cronacle
7 1 (0.62%) VMware ESXi
7 1 (0.62%) VMware Infrastructure
Systems Management
1 8 (4.94%) SCCM
2 4 (2.47%) SCOM
2 4 (2.47%) Systems Management Server (SMS)
3 3 (1.85%) McAfee ePO
4 2 (1.23%) NetBackup
4 2 (1.23%) Symantec Enterprise Vault
5 1 (0.62%) AirWatch
5 1 (0.62%) DameWare
5 1 (0.62%) Foglight
5 1 (0.62%) WSUS
Vendors
1 51 (31.48%) Microsoft
2 38 (23.46%) Citrix
3 18 (11.11%) AppSense
4 15 (9.26%) SAP
5 14 (8.64%) Oracle
6 12 (7.41%) VMware
7 10 (6.17%) Cisco
8 5 (3.09%) Avaya
8 5 (3.09%) Hummingbird
8 5 (3.09%) Interwoven
9 4 (2.47%) Altiris
9 4 (2.47%) Remedy
9 4 (2.47%) Symantec
10 3 (1.85%) Intel Security
10 3 (1.85%) IronPort
10 3 (1.85%) Lotus
10 3 (1.85%) Red Hat
10 3 (1.85%) Veeam
11 2 (1.23%) Adobe
11 2 (1.23%) Infor
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