The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 83 81 87
Rank change year-on-year
-2 +6
Permanent jobs requiring a Support Analyst 114 112 101
As % of all permanent IT jobs located in Manchester 2.78% 2.79% 2.71%
As % of the Job Titles category 2.93% 2.95% 2.80%
Number of salaries quoted 105 91 98
Average salary £24,250 £25,000 £25,000
Average salary % change year-on-year
-3.00% -
90% offered a salary of more than £19,500 £20,000 £19,850
10% offered a salary of more than £34,600 £37,500 £42,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3895 3797 3613
As % of all permanent IT jobs located in Manchester 94.88% 94.71% 96.79%
Number of salaries quoted 3199 3317 3175
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £51,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Manchester region.

Support Analyst Salary Trend in Manchester

Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Manchester region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +13 11 £20,000 -11.11% 1
Wigan -3 4 £13,750 -54.16% 1
Bolton +6 3 £22,500 -
Stockport -3 1 £20,500 -31.66%
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 August 2014, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 106 (46.70%) SQL
2 100 (44.05%) Microsoft
3 90 (39.65%) Windows
4 72 (31.72%) ITIL
5 59 (25.99%) .NET
6 51 (22.47%) Finance
7 48 (21.15%) ASP.NET
7 48 (21.15%) MS Excel
8 46 (20.26%) C#
9 45 (19.82%) SQL Server
10 41 (18.06%) Active Directory
11 39 (17.18%) VB.NET
12 35 (15.42%) Problem Management
13 34 (14.98%) MS Office
14 26 (11.45%) IIS
14 26 (11.45%) Citrix
14 26 (11.45%) VMware
15 25 (11.01%) Windows Server 2008
15 25 (11.01%) Oracle
16 24 (10.57%) XML
17 22 (9.69%) UNIX
17 22 (9.69%) T-SQL
17 22 (9.69%) MS Exchange
18 20 (8.81%) Firewall
19 19 (8.37%) Linux
19 19 (8.37%) TCP/IP
20 18 (7.93%) SLA
20 18 (7.93%) Microsoft Certification
20 18 (7.93%) Incident Management
21 17 (7.49%) WAN

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 August 2014, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (11.45%) IIS
2 22 (9.69%) MS Exchange
3 15 (6.61%) SharePoint
4 8 (3.52%) Exchange Server 2013
5 7 (3.08%) Lync
6 5 (2.20%) Exchange Server 2010
7 4 (1.76%) SharePoint 2010
8 3 (1.32%) Exchange Server 2007
9 2 (0.88%) TIBCO ActiveMatrix
10 1 (0.44%) IBM Notes
10 1 (0.44%) SAS
10 1 (0.44%) CMS
10 1 (0.44%) Exchange Server 2003
Applications
1 48 (21.15%) MS Excel
2 34 (14.98%) MS Office
3 2 (0.88%) Revit
3 2 (0.88%) AutoCAD
3 2 (0.88%) SketchUp
4 1 (0.44%) MS PowerPoint
Business Applications
1 3 (1.32%) Bond Adapt
2 2 (0.88%) TIBCO iProcess
2 2 (0.88%) Dynamics AX
2 2 (0.88%) BusinessWorks
3 1 (0.44%) SAP SD
3 1 (0.44%) SAP MM
3 1 (0.44%) SAP WM
3 1 (0.44%) Pegasus Opera
3 1 (0.44%) Agresso
3 1 (0.44%) SAP CRM
3 1 (0.44%) SAP ERP
3 1 (0.44%) Dynamics CRM
Cloud Services
1 7 (3.08%) SaaS
2 3 (1.32%) Office 365
3 2 (0.88%) Amazon AWS
4 1 (0.44%) Route 53
4 1 (0.44%) ElastiCache
4 1 (0.44%) Amazon ElastiCache
4 1 (0.44%) Amazon EC2
4 1 (0.44%) Amazon S3
4 1 (0.44%) Taleo
Communications & Networking
1 20 (8.81%) Firewall
2 19 (8.37%) TCP/IP
3 17 (7.49%) WAN
4 15 (6.61%) Internet
5 14 (6.17%) LAN
6 12 (5.29%) DNS
7 4 (1.76%) FTP
7 4 (1.76%) VoIP
7 4 (1.76%) VPN
8 3 (1.32%) Wi-Fi
9 1 (0.44%) Wireless
9 1 (0.44%) Intranet
9 1 (0.44%) 3G
9 1 (0.44%) MPLS
9 1 (0.44%) SAN
Database & Business Intelligence
1 45 (19.82%) SQL Server
2 7 (3.08%) SQL Server Reporting Services
3 6 (2.64%) Crystal Reports
4 5 (2.20%) SQL Server 2012
4 5 (2.20%) SQL Server Integration Services
4 5 (2.20%) SQL Server 2008
5 4 (1.76%) Oracle Database
6 3 (1.32%) BusinessObjects
6 3 (1.32%) Oracle Database 11g
7 2 (0.88%) Data Warehouse
8 1 (0.44%) Big Data
8 1 (0.44%) Amazon RDS
8 1 (0.44%) Data Mining
8 1 (0.44%) OLAP
8 1 (0.44%) MySQL
8 1 (0.44%) SAP BW
8 1 (0.44%) Oracle OLAP
8 1 (0.44%) Base SAS
8 1 (0.44%) SAS Enterprise Guide
Development Applications
1 5 (2.20%) JIRA
2 4 (1.76%) SQL Server Management Studio (SSMS)
3 1 (0.44%) Visual Studio
3 1 (0.44%) Team Foundation Server
General
1 51 (22.47%) Finance
2 8 (3.52%) Banking
3 6 (2.64%) Law
4 5 (2.20%) Legal
4 5 (2.20%) Telecoms
5 4 (1.76%) Retail
5 4 (1.76%) Back Office
5 4 (1.76%) Advertising
6 3 (1.32%) Marketing
7 1 (0.44%) Front Office
7 1 (0.44%) Publishing
Libraries, Frameworks & Software Standards
1 59 (25.99%) .NET
2 48 (21.15%) ASP.NET
3 24 (10.57%) XML
4 11 (4.85%) Web Services
5 7 (3.08%) EDI
5 7 (3.08%) .NET Framework
6 4 (1.76%) WCF
6 4 (1.76%) WF
6 4 (1.76%) ADO.NET Entity Framework
7 3 (1.32%) CSS
7 3 (1.32%) HTML
7 3 (1.32%) SAP XI
8 2 (0.88%) Middleware
9 1 (0.44%) jQuery
Miscellaneous
1 6 (2.64%) FlexPod
2 4 (1.76%) Tandem
2 4 (1.76%) Mainframe
3 3 (1.32%) EPoS
4 2 (0.88%) Fat Client
4 2 (0.88%) Data Extraction
4 2 (0.88%) Thin Client
5 1 (0.44%) Mobile App
5 1 (0.44%) Enterprise Software
5 1 (0.44%) iPad
5 1 (0.44%) Kindle
5 1 (0.44%) Blackberry
5 1 (0.44%) Management Information System
5 1 (0.44%) Mathematics
5 1 (0.44%) Computer Science
5 1 (0.44%) iPhone
5 1 (0.44%) Video Conferencing
Operating Systems
1 90 (39.65%) Windows
2 25 (11.01%) Windows Server 2008
3 22 (9.69%) UNIX
4 19 (8.37%) Linux
5 15 (6.61%) Windows Server 2003
6 12 (5.29%) Windows 7
7 8 (3.52%) Windows XP
7 8 (3.52%) Windows Server 2012
8 5 (2.20%) Windows 2000 Server
9 4 (1.76%) AIX
9 4 (1.76%) HPUX
9 4 (1.76%) Solaris
10 1 (0.44%) Windows 8
10 1 (0.44%) Windows Vista
Processes & Methodologies
1 72 (31.72%) ITIL
2 35 (15.42%) Problem Management
3 18 (7.93%) Incident Management
4 16 (7.05%) Change Management
5 15 (6.61%) ITIL V3
6 14 (6.17%) Change Control
7 13 (5.73%) Configuration Management
7 13 (5.73%) Service Management
8 10 (4.41%) CRM
8 10 (4.41%) Service Delivery
8 10 (4.41%) Root Cause Analysis
9 9 (3.96%) Release Management
9 9 (3.96%) Time Management
10 8 (3.52%) Wealth Management
11 7 (3.08%) Disaster Recovery
11 7 (3.08%) ERP
12 6 (2.64%) Capacity Management
13 5 (2.20%) Logistics
14 4 (1.76%) Systems Analysis
14 4 (1.76%) Asset Management
Programming Languages
1 106 (46.70%) SQL
2 46 (20.26%) C#
3 39 (17.18%) VB.NET
4 22 (9.69%) T-SQL
5 16 (7.05%) Java
6 4 (1.76%) ABAP
6 4 (1.76%) Perl
7 3 (1.32%) Shell Script
8 2 (0.88%) JavaScript
9 1 (0.44%) FoxPro (VFP)
9 1 (0.44%) PHP
9 1 (0.44%) VB
Qualifications
1 18 (7.93%) Microsoft Certification
2 14 (6.17%) MCP
3 11 (4.85%) MCSE
4 7 (3.08%) MCITP
4 7 (3.08%) Degree
5 6 (2.64%) MCSA
5 6 (2.64%) ITIL Certification
6 4 (1.76%) MOS
7 2 (0.88%) MCDST
7 2 (0.88%) VMware Certified Professional (VCP)
7 2 (0.88%) CCA
7 2 (0.88%) Citrix Certification
7 2 (0.88%) Cisco Certification
7 2 (0.88%) CCNA
8 1 (0.44%) ITIL Foundation Certificate
8 1 (0.44%) NCIE
8 1 (0.44%) CCNP
8 1 (0.44%) SAP Certification
8 1 (0.44%) Security Cleared
Quality Assurance & Compliance
1 18 (7.93%) SLA
2 1 (0.44%) ISO 9001
2 1 (0.44%) GxP
2 1 (0.44%) Sarbanes-Oxley
System Software
1 41 (18.06%) Active Directory
2 12 (5.29%) VMware Infrastructure
3 2 (0.88%) XenApp
4 1 (0.44%) vSphere
4 1 (0.44%) Xen
4 1 (0.44%) Cronacle
4 1 (0.44%) Hyper-V
Systems Management
1 3 (1.32%) OpenView
1 3 (1.32%) DameWare
2 2 (0.88%) TIBCO Hawk
3 1 (0.44%) McAfee ePO
3 1 (0.44%) NetBackup
3 1 (0.44%) SCCM
3 1 (0.44%) SCOM
Vendors
1 100 (44.05%) Microsoft
2 26 (11.45%) Citrix
2 26 (11.45%) VMware
3 25 (11.01%) Oracle
4 9 (3.96%) HP
4 9 (3.96%) Cisco
5 7 (3.08%) NetApp
6 6 (2.64%) SAP
7 5 (2.20%) Dell
8 4 (1.76%) Axway
8 4 (1.76%) McAfee
8 4 (1.76%) Sophos
8 4 (1.76%) SYSPRO
8 4 (1.76%) Trapeze
8 4 (1.76%) ServiceNow
9 3 (1.32%) IBM
9 3 (1.32%) Business Objects
9 3 (1.32%) Remedy
9 3 (1.32%) Mitel
9 3 (1.32%) ZyXEL
Manchester, Lancashire
Lawrence Harvey Enterprise
Salary: £65000 - £70000 per annum + bonus, Private Healthcare
Posted: 14 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £17000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £16000 per annum + training
Posted: Yesterday
Altrincham, Cheshire
Advantage XPO
Salary: £15000 - £16000 per annum
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £18000 per annum
Posted: 2 days ago
Greater Manchester
Nigel Frank International Ltd
Posted: 3 days ago
Wigan, Lancashire
Advantage XPO
Salary: £13000 - £14500 per annum
Posted: 3 days ago
Manchester, Lancashire
Ashdown IT
Salary: £14000 - £18000 per annum
Posted: 3 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Benefits Package
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Oldham
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Manchester
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Salary: £25000 - £29000 per annum
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