The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 99 98 91
Rank change year-on-year
-1 -7
Permanent jobs requiring a Support Analyst 106 84 120
As % of all permanent IT jobs located in Manchester 2.51% 2.23% 2.75%
As % of the Job Titles category 2.66% 2.35% 2.84%
Number of salaries quoted 100 82 114
Average salary £23,500 £27,500 £27,500
Average salary % change year-on-year
-14.54% -
90% offered a salary of more than £18,725 £20,000 £20,000
10% offered a salary of more than £37,500 £38,500 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3991 3574 4218
As % of all permanent IT jobs located in Manchester 94.51% 94.95% 96.77%
Number of salaries quoted 3439 3117 3803
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,000 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Manchester region.

Support Analyst Salary Trend in Manchester

Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Manchester region over the 3 months to 19 December 2014.

Support Analyst Salary Histogram in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +2 4 £20,000 -48.05%
Stockport -15 3 £22,000 +15.78% 2
Sale - 3 £30,000 -
Bury - 2 £21,500 -
Support Analyst
North West

Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 19 December 2014, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 72 (35.29%) SQL
2 71 (34.80%) Windows
3 66 (32.35%) Microsoft
4 48 (23.53%) ITIL
5 43 (21.08%) Active Directory
6 42 (20.59%) MS Office
7 41 (20.10%) Finance
8 38 (18.63%) MS Excel
9 27 (13.24%) SQL Server
10 24 (11.76%) Service Delivery
11 23 (11.27%) Change Control
11 23 (11.27%) Analytical Skills
12 22 (10.78%) SLA
13 20 (9.80%) .NET
13 20 (9.80%) Problem Management
13 20 (9.80%) Configuration Management
14 19 (9.31%) ERP
14 19 (9.31%) Wealth Management
14 19 (9.31%) MS Exchange
15 17 (8.33%) Oracle
16 15 (7.35%) Citrix
16 15 (7.35%) VMware
16 15 (7.35%) UNIX
16 15 (7.35%) TCP/IP
16 15 (7.35%) MCP
16 15 (7.35%) Degree
17 14 (6.86%) IIS
17 14 (6.86%) ITIL Certification
17 14 (6.86%) LAN
17 14 (6.86%) Windows Server 2003

Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 19 December 2014, IT jobs across the Manchester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (9.31%) MS Exchange
2 14 (6.86%) IIS
3 8 (3.92%) IBM Notes
4 7 (3.43%) Exchange Server 2007
4 7 (3.43%) SharePoint
5 6 (2.94%) Exchange Server 2010
6 4 (1.96%) SharePoint 2010
7 3 (1.47%) WebSphere
8 2 (0.98%) IBM HTTP Server
8 2 (0.98%) Exchange Server 2003
8 2 (0.98%) Apache
9 1 (0.49%) CMS
9 1 (0.49%) MS Project Server
9 1 (0.49%) Lync
Applications
1 42 (20.59%) MS Office
2 38 (18.63%) MS Excel
Business Applications
1 4 (1.96%) SAP ERP
2 3 (1.47%) Visualfiles
2 3 (1.47%) Oracle EBS
2 3 (1.47%) Oracle Applications
3 2 (0.98%) SAP FI/CO
3 2 (0.98%) SAP CO
3 2 (0.98%) SAP FI
3 2 (0.98%) Fredhopper
4 1 (0.49%) Dynamics AX
4 1 (0.49%) Line 100
4 1 (0.49%) SAP MM
4 1 (0.49%) SAP WM
4 1 (0.49%) Pegasus Opera
4 1 (0.49%) Agresso
4 1 (0.49%) SAP SD
4 1 (0.49%) SAP CRM
Cloud Services
1 1 (0.49%) Amazon EC2
1 1 (0.49%) Amazon S3
1 1 (0.49%) Amazon AWS
1 1 (0.49%) Google Apps
1 1 (0.49%) Route 53
1 1 (0.49%) ElastiCache
1 1 (0.49%) Amazon ElastiCache
Communications & Networking
1 15 (7.35%) TCP/IP
2 14 (6.86%) LAN
3 13 (6.37%) WAN
4 11 (5.39%) Firewall
5 8 (3.92%) DNS
6 5 (2.45%) Wi-Fi
7 4 (1.96%) VPN
7 4 (1.96%) VoIP
8 3 (1.47%) Internet
8 3 (1.47%) HTTP
9 2 (0.98%) DHCP
9 2 (0.98%) SSL
10 1 (0.49%) SAN
10 1 (0.49%) MPLS
10 1 (0.49%) Intrusion Detection
10 1 (0.49%) VLAN
Database & Business Intelligence
1 27 (13.24%) SQL Server
2 11 (5.39%) Crystal Reports
3 8 (3.92%) Relational Database
4 6 (2.94%) Oracle Reports
5 4 (1.96%) SAP BW
5 4 (1.96%) Oracle Database
6 3 (1.47%) BusinessObjects
7 1 (0.49%) MySQL
7 1 (0.49%) DataStage
7 1 (0.49%) SQL Server 2005
7 1 (0.49%) Big Data
7 1 (0.49%) SQL Server 2012
7 1 (0.49%) Amazon RDS
7 1 (0.49%) Data Warehouse
Development Applications
1 4 (1.96%) JIRA
2 2 (0.98%) Visual Studio
3 1 (0.49%) Team Foundation Server
3 1 (0.49%) SQL Server Management Studio (SSMS)
General
1 41 (20.10%) Finance
2 10 (4.90%) Legal
3 8 (3.92%) Telecoms
4 7 (3.43%) Retail
5 5 (2.45%) Manufacturing
5 5 (2.45%) Law
6 3 (1.47%) Back Office
7 2 (0.98%) Multimedia
8 1 (0.49%) Banking
Libraries, Frameworks & Software Standards
1 20 (9.80%) .NET
2 12 (5.88%) ASP.NET
3 11 (5.39%) XML
4 4 (1.96%) Web Services
4 4 (1.96%) EDI
4 4 (1.96%) Middleware
5 3 (1.47%) SAP XI
5 3 (1.47%) HTML
6 2 (0.98%) CSS
7 1 (0.49%) .NET Framework
7 1 (0.49%) XSLT
Miscellaneous
1 23 (11.27%) Analytical Skills
2 10 (4.90%) Management Information System
3 3 (1.47%) Xbox
3 3 (1.47%) Computer Science
4 2 (0.98%) Handset
5 1 (0.49%) Statistics
5 1 (0.49%) Video Conferencing
5 1 (0.49%) Data Extraction
5 1 (0.49%) Kindle
5 1 (0.49%) Mobile App
Operating Systems
1 71 (34.80%) Windows
2 15 (7.35%) UNIX
3 14 (6.86%) Windows Server 2003
3 14 (6.86%) Windows 7
4 13 (6.37%) Windows XP
5 12 (5.88%) Windows Server 2008
6 11 (5.39%) Linux
7 6 (2.94%) Windows Server 2012
8 4 (1.96%) Windows Vista
9 3 (1.47%) Windows 8
9 3 (1.47%) Windows Mobile
10 2 (0.98%) Red Hat Enterprise Linux
Processes & Methodologies
1 48 (23.53%) ITIL
2 24 (11.76%) Service Delivery
3 23 (11.27%) Change Control
4 20 (9.80%) Problem Management
4 20 (9.80%) Configuration Management
5 19 (9.31%) ERP
5 19 (9.31%) Wealth Management
6 13 (6.37%) Release Management
7 11 (5.39%) Service Management
8 10 (4.90%) Incident Management
9 7 (3.43%) Line Management
9 7 (3.43%) E-Commerce
10 6 (2.94%) Project Management
10 6 (2.94%) Business Continuity
10 6 (2.94%) Software Testing
10 6 (2.94%) Continuous Improvement
11 5 (2.45%) Change Management
11 5 (2.45%) Benchmarking
12 4 (1.96%) Business Intelligence
12 4 (1.96%) Agile Software Development
Programming Languages
1 72 (35.29%) SQL
2 10 (4.90%) VB.NET
3 9 (4.41%) Java
4 8 (3.92%) C#
5 6 (2.94%) PL/SQL
6 4 (1.96%) ABAP
7 2 (0.98%) JavaScript
7 2 (0.98%) Perl
8 1 (0.49%) PHP
8 1 (0.49%) T-SQL
8 1 (0.49%) VB
8 1 (0.49%) VBA
8 1 (0.49%) FoxPro (VFP)
8 1 (0.49%) Shell Script
Qualifications
1 15 (7.35%) MCP
1 15 (7.35%) Degree
2 14 (6.86%) ITIL Certification
3 7 (3.43%) HND
4 5 (2.45%) Microsoft Certification
5 4 (1.96%) MOS
5 4 (1.96%) MCSA
6 2 (0.98%) CCA
6 2 (0.98%) Citrix Certification
6 2 (0.98%) VMware Certified Professional (VCP)
6 2 (0.98%) MCITP
7 1 (0.49%) SAP Certification
7 1 (0.49%) Security Cleared
7 1 (0.49%) NCIE
7 1 (0.49%) Cisco Certification
7 1 (0.49%) CCNA
7 1 (0.49%) MCSE
7 1 (0.49%) HNC
Quality Assurance & Compliance
1 22 (10.78%) SLA
2 6 (2.94%) ISO 9000
3 1 (0.49%) ISO 9001
System Software
1 43 (21.08%) Active Directory
2 11 (5.39%) VMware Infrastructure
3 2 (0.98%) VMware ESX
4 1 (0.49%) Hyper-V
4 1 (0.49%) XenApp
4 1 (0.49%) vSphere
Systems Management
1 2 (0.98%) Tivoli
1 2 (0.98%) Control-M
1 2 (0.98%) SCCM
2 1 (0.49%) SCDPM
2 1 (0.49%) Backup Exec
2 1 (0.49%) WSUS
Vendors
1 66 (32.35%) Microsoft
2 17 (8.33%) Oracle
3 15 (7.35%) Citrix
3 15 (7.35%) VMware
4 12 (5.88%) SAP
5 8 (3.92%) Lotus
6 7 (3.43%) IBM
7 6 (2.94%) SYSPRO
8 5 (2.45%) Dell
8 5 (2.45%) Cisco
9 4 (1.96%) Trapeze
10 3 (1.47%) McAfee
10 3 (1.47%) Business Objects
11 2 (0.98%) Sybase
11 2 (0.98%) Pegasus
11 2 (0.98%) HP
11 2 (0.98%) Akamai
11 2 (0.98%) AppDynamics
11 2 (0.98%) Capita
12 1 (0.49%) Google
Salford
Searchability
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 hours ago
Manchester, Lancashire
Harvey Nash plc
Salary: £20000 - £28000 per annum
Posted: 11 hours ago
Stockport, Cheshire
Computer People
Salary: £20000.00 - £24000.00 per annum + Great benefits package
Posted: 12 hours ago
Manchester
Huxley Banking & Financial Services
Salary: £42000 - £44000 per annum + competitive
Posted: Yesterday
Manchester, Lancashire
LA International
Salary: £27000 - £34000 per annum + Application Support Analyst
Posted: Yesterday
Stockport, Cheshire
Senitor Associates
Salary: £30000 per annum
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum + Benefits Package
Posted: 2 days ago
Manchester
Ascent People
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Manchester
Blue Town Online
Salary: £20k per year
Posted: 4 days ago
Manchester, Lancashire
boohoo.com
Salary: Competitive Salary Plus Package
Posted: 10 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £19500.00 per annum
Posted: 14 days ago