The statistics below represent IT contracts advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 113 94 104
Rank change year-on-year
-19 +10
Contract jobs requiring a Support Analyst 45 54 34
As % of all contract IT jobs located in the North West 1.20% 1.45% 1.10%
As % of the Job Titles category 1.27% 1.53% 1.16%
Number of daily rates quoted 22 22 18
Median daily rate £153 £210 £185
Median daily rate % change year-on-year
-27.38% +13.51%
90% offered a daily rate of more than £107 £122 £100
10% offered a daily rate of more than £395 £415 £353
UK excluding London median daily rate £205 £225 £203
% change year-on-year
-8.88% +11.11%
Number of hourly rates quoted 13 7 3
Median hourly rate £13.00 £12.53 £15.00
Median hourly rate % change year-on-year
+3.75% -16.46%
90% offered a hourly rate of more than £11.20 £11.60 £10.20
10% offered a hourly rate of more than £14.50 £20.69 £15.40
UK excluding London median hourly rate £14.50 £14.00 £15.00
% change year-on-year
+3.57% -6.66%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3554 3523 2941
As % of all contract IT jobs located in the North West 94.90% 94.78% 95.46%
Number of daily rates quoted 2209 2041 1584
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £225 £215
10% offered a daily rate of more than £525 £513 £525
UK excluding London median daily rate £396 £365 £350
% change year-on-year
+8.49% +4.28%
Number of hourly rates quoted 137 194 175
Median hourly rate £15.00 £16.16 £17.50
Median hourly rate % change year-on-year
-7.17% -7.65%
90% offered a hourly rate of more than £11.65 £11.50 £11.00
10% offered a hourly rate of more than £45.00 £45.47 £40.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 30 June 2016.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 33 £250 +42.85% 12
Lancashire -5 6 £140 -53.33% 2
Merseyside -11 4 - - 4
Cheshire -10 2 £105 -75.29% 6
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 June 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Analyst in the job title.

1 51 (57.30%) Windows
2 36 (40.45%) Active Directory
3 30 (33.71%) ITIL
4 27 (30.34%) Microsoft
5 26 (29.21%) MS Office
6 19 (21.35%) Windows 7
6 19 (21.35%) MS Excel
7 17 (19.10%) Finance
8 14 (15.73%) SQL
8 14 (15.73%) Windows Server
9 11 (12.36%) Manufacturing
9 11 (12.36%) Cisco
9 11 (12.36%) ServiceNow
9 11 (12.36%) Banking
10 10 (11.24%) Problem Management
10 10 (11.24%) Citrix
10 10 (11.24%) Microsoft Certification
10 10 (11.24%) SQL Server
10 10 (11.24%) SharePoint
11 9 (10.11%) Oracle
11 9 (10.11%) TCP/IP
11 9 (10.11%) Life Science
12 8 (8.99%) Windows Server 2008
13 7 (7.87%) Apple iOS
13 7 (7.87%) Office 365
13 7 (7.87%) Document Management
13 7 (7.87%) LAN
13 7 (7.87%) WAN
13 7 (7.87%) DNS
13 7 (7.87%) Unix

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) SharePoint
2 6 (6.74%) Blackberry Enterprise Server
3 5 (5.62%) CMS
3 5 (5.62%) IIS
3 5 (5.62%) MS Exchange
3 5 (5.62%) SharePoint 2013
4 3 (3.37%) Exchange Server 2010
5 1 (1.12%) Alfresco
5 1 (1.12%) Drupal
5 1 (1.12%) eRoom
5 1 (1.12%) IBM Notes
5 1 (1.12%) Joomla!
5 1 (1.12%) Skype for Business
5 1 (1.12%) WordPress
Applications
1 26 (29.21%) MS Office
2 19 (21.35%) MS Excel
3 6 (6.74%) MS Project
4 2 (2.25%) MS PowerPoint
5 1 (1.12%) Spreadsheet
Business Applications
1 3 (3.37%) BASE24
2 1 (1.12%) Dynamics NAV
2 1 (1.12%) Northgate Housing
2 1 (1.12%) OpenCart
2 1 (1.12%) SAP Oil and Gas
Cloud Services
1 7 (7.87%) Office 365
Communications & Networking
1 9 (10.11%) TCP/IP
2 7 (7.87%) DNS
2 7 (7.87%) LAN
2 7 (7.87%) WAN
3 6 (6.74%) Extranet
4 4 (4.49%) Internet
5 3 (3.37%) ATM
5 3 (3.37%) Firewall
6 1 (1.12%) DHCP
6 1 (1.12%) DSL
6 1 (1.12%) IP Telephony
6 1 (1.12%) Network Security
6 1 (1.12%) Remote Desktop
6 1 (1.12%) VPN
6 1 (1.12%) Wireless
Database & Business Intelligence
1 10 (11.24%) SQL Server
2 3 (3.37%) Oracle Database
3 2 (2.25%) Microsoft Analysis Services
3 2 (2.25%) SQL Server 2008
3 2 (2.25%) SQL Server Analysis Services
3 2 (2.25%) SQL Server Integration Services
4 1 (1.12%) GIS
4 1 (1.12%) MS Access
4 1 (1.12%) Relational Database
Development Applications
1 3 (3.37%) Team Foundation Server
2 2 (2.25%) Mercurial
2 2 (2.25%) TeamCity
2 2 (2.25%) Visual Studio
2 2 (2.25%) YouTrack
General
1 17 (19.10%) Finance
2 11 (12.36%) Banking
2 11 (12.36%) Manufacturing
3 7 (7.87%) Law
3 7 (7.87%) Legal
4 3 (3.37%) Investment Banking
5 2 (2.25%) Pharmaceutical
6 1 (1.12%) Electronics
6 1 (1.12%) French Language
6 1 (1.12%) Marketing
6 1 (1.12%) Retail
6 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (5.62%) .NET
2 3 (3.37%) CSS
2 3 (3.37%) HTML
2 3 (3.37%) J2EE
3 2 (2.25%) ASP.NET
3 2 (2.25%) jQuery
4 1 (1.12%) Software Packaging
Miscellaneous
1 9 (10.11%) Life Science
2 6 (6.74%) Blackberry
3 5 (5.62%) Driving Licence
3 5 (5.62%) NHS
4 3 (3.37%) EMV
4 3 (3.37%) EPoS
4 3 (3.37%) IBM Mainframe
4 3 (3.37%) iPad
4 3 (3.37%) Mainframe
4 3 (3.37%) Tandem
5 2 (2.25%) Client/Server
5 2 (2.25%) Management Information System
5 2 (2.25%) Video Conferencing
6 1 (1.12%) Analytical Skills
6 1 (1.12%) EMC VNX
6 1 (1.12%) Enterprise Software
6 1 (1.12%) Performance Metrics
Operating Systems
1 51 (57.30%) Windows
2 19 (21.35%) Windows 7
3 14 (15.73%) Windows Server
4 8 (8.99%) Windows Server 2008
5 7 (7.87%) Apple iOS
5 7 (7.87%) Unix
5 7 (7.87%) Windows XP
6 6 (6.74%) Windows 8
7 3 (3.37%) Linux
7 3 (3.37%) Mac OS X
7 3 (3.37%) Windows 10
7 3 (3.37%) Windows Server 2012
8 1 (1.12%) Android
8 1 (1.12%) Red Hat Enterprise Linux
8 1 (1.12%) Solaris
8 1 (1.12%) Windows 2000 Server
8 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 30 (33.71%) ITIL
2 10 (11.24%) Problem Management
3 7 (7.87%) Configuration Management
3 7 (7.87%) Document Management
4 6 (6.74%) Change Management
4 6 (6.74%) Stakeholder Management
5 5 (5.62%) Dashboard Development
5 5 (5.62%) Release Management
5 5 (5.62%) Service Delivery
5 5 (5.62%) Service Management
6 4 (4.49%) ITIL V3
6 4 (4.49%) PRINCE2
6 4 (4.49%) Supplier Management
7 3 (3.37%) Business Intelligence
7 3 (3.37%) Data Analysis
7 3 (3.37%) Stakeholder Engagement
8 2 (2.25%) Continuous Improvement
8 2 (2.25%) Continuous Integration
8 2 (2.25%) Performance Tuning
8 2 (2.25%) Waterfall
Programming Languages
1 14 (15.73%) SQL
2 5 (5.62%) VBA
3 3 (3.37%) COBOL
3 3 (3.37%) Java
3 3 (3.37%) PowerShell
3 3 (3.37%) Shell Script
4 1 (1.12%) C#
4 1 (1.12%) JavaScript
4 1 (1.12%) PHP
4 1 (1.12%) PL/SQL
Qualifications
1 10 (11.24%) Microsoft Certification
2 7 (7.87%) MCSE
3 5 (5.62%) MCP
4 3 (3.37%) CCNA
4 3 (3.37%) Cisco Certification
4 3 (3.37%) ITIL Certification
4 3 (3.37%) MCDST
5 2 (2.25%) DBS Check
5 2 (2.25%) MCSA
6 1 (1.12%) BPSS Clearance
6 1 (1.12%) Degree
6 1 (1.12%) EMCSA
6 1 (1.12%) MCITP
6 1 (1.12%) MOS
6 1 (1.12%) SC Cleared
6 1 (1.12%) Security Cleared
6 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (4.49%) SLA
2 1 (1.12%) ISO/IEC 27001
System Software
1 36 (40.45%) Active Directory
2 5 (5.62%) VMware Infrastructure
3 1 (1.12%) Virtual Servers
3 1 (1.12%) vSphere
Systems Management
1 4 (4.49%) SCCM
2 3 (3.37%) Tivoli
3 1 (1.12%) AirWatch
3 1 (1.12%) Backup Exec
3 1 (1.12%) DameWare
3 1 (1.12%) EMC NetWorker
Vendors
1 27 (30.34%) Microsoft
2 11 (12.36%) Cisco
2 11 (12.36%) ServiceNow
3 10 (11.24%) Citrix
4 9 (10.11%) Oracle
5 7 (7.87%) Remedy
6 6 (6.74%) VMware
7 4 (4.49%) HP
7 4 (4.49%) LANDesk
8 3 (3.37%) IBM
8 3 (3.37%) SAP
8 3 (3.37%) Wyse
9 2 (2.25%) Polycom
9 2 (2.25%) Tableau
10 1 (1.12%) Autodesk
10 1 (1.12%) EMC
10 1 (1.12%) Lotus
10 1 (1.12%) Mitel
10 1 (1.12%) Northgate
10 1 (1.12%) Sun
Manchester, Lancashire
Plan-net
Rate: Unspecified competitive
Posted: 2 days ago