The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 87 70 88
Rank change year-on-year
-17 +18
Contract jobs requiring a Support Analyst 47 67 50
As % of all contract IT jobs located in the North West 1.47% 2.27% 1.46%
As % of the Job Titles category 1.61% 2.47% 1.58%
Number of daily rates quoted 18 13 15
Average daily rate
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of your Daily Rate
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£275 £213 £120
Average daily rate % change year-on-year
+29.41% +77.08%
90% offered a daily rate of more than £107 £140 £75
10% offered a daily rate of more than £325 £365 £230
UK excluding London average daily rate £200 £250 £210
% change year-on-year
-20.00% +19.04%
Number of hourly rates quoted 14 29 19
Average hourly rate £13.25 £17.50 £15.00
Average hourly rate % change year-on-year
-24.28% +16.66%
90% offered a hourly rate of more than £8.50 £8.90 £11.80
10% offered a hourly rate of more than £22.00 £19.60 £25.07
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2919 2710 3160
As % of all contract IT jobs located in the North West 91.45% 91.96% 92.51%
Number of daily rates quoted 1674 1343 1584
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £220 £220 £205
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 185 202 224
Average hourly rate £16.50 £17.50 £17.50
Average hourly rate % change year-on-year
-5.71% -
90% offered a hourly rate of more than £10.00 £10.14 £11.50
10% offered a hourly rate of more than £45.00 £35.00 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 23 September 2014.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 23 September 2014.

Support Analyst Hourly Rate Histogram in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -29 21 £298 +35.22% 18
Cheshire +7 16 £213 -20.93% 8
Merseyside -2 3 £153 -7.57% 1
Lancashire -16 3 £325 - 1
Cumbria - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 23 September 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 41 (47.13%) Windows
2 36 (41.38%) Microsoft
3 24 (27.59%) Active Directory
4 20 (22.99%) Windows XP
4 20 (22.99%) Windows 7
5 19 (21.84%) Citrix
6 18 (20.69%) MS Excel
6 18 (20.69%) MS Office
7 17 (19.54%) SLA
8 14 (16.09%) Windows Server 2008
9 13 (14.94%) ITIL
10 12 (13.79%) SQL
10 12 (13.79%) Microsoft Certification
10 12 (13.79%) Windows Server 2003
10 12 (13.79%) Finance
11 10 (11.49%) VMware
12 9 (10.34%) SharePoint
12 9 (10.34%) MS Exchange
13 8 (9.20%) Linux
14 7 (8.05%) Wireless
14 7 (8.05%) MCP
14 7 (8.05%) Cisco
14 7 (8.05%) TCP/IP
15 6 (6.90%) VPN
15 6 (6.90%) SAN
15 6 (6.90%) MCSE
15 6 (6.90%) Hyper-V
15 6 (6.90%) SCCM
16 5 (5.75%) VMware Infrastructure
16 5 (5.75%) MCTS

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 23 September 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.34%) SharePoint
1 9 (10.34%) MS Exchange
2 5 (5.75%) SharePoint 2010
3 4 (4.60%) Exchange Server 2010
3 4 (4.60%) Blackberry Enterprise Server
4 3 (3.45%) Exchange Server 2003
5 2 (2.30%) IBM Notes
5 2 (2.30%) Exchange Server 2007
6 1 (1.15%) WebSphere Portal
6 1 (1.15%) Quickr
6 1 (1.15%) SharePoint 2013
6 1 (1.15%) WebSphere Application Server
6 1 (1.15%) Lotus Domino
6 1 (1.15%) WebSphere
6 1 (1.15%) WebSphere Process Server
Applications
1 18 (20.69%) MS Office
1 18 (20.69%) MS Excel
2 1 (1.15%) MS PowerPoint
2 1 (1.15%) Spreadsheet
Business Applications
1 3 (3.45%) Dynamics AX
Cloud Services
1 1 (1.15%) Microsoft Azure
1 1 (1.15%) SaaS
Communications & Networking
1 7 (8.05%) TCP/IP
1 7 (8.05%) Wireless
2 6 (6.90%) SAN
2 6 (6.90%) VPN
3 4 (4.60%) DNS
3 4 (4.60%) DHCP
4 2 (2.30%) LAN
4 2 (2.30%) Intranet
4 2 (2.30%) Structured Cabling
5 1 (1.15%) 3G
5 1 (1.15%) VoIP
5 1 (1.15%) WAN
5 1 (1.15%) SMTP
5 1 (1.15%) GPRS
Database & Business Intelligence
1 3 (3.45%) SQL Server Reporting Services
1 3 (3.45%) SQL Server Analysis Services
2 2 (2.30%) SQL Server
3 1 (1.15%) MySQL
Development Applications
1 1 (1.15%) VSS/SourceSafe
1 1 (1.15%) Eclipse
General
1 12 (13.79%) Finance
2 3 (3.45%) Telecoms
2 3 (3.45%) Advertising
2 3 (3.45%) Banking
3 2 (2.30%) Legal
4 1 (1.15%) Financial Institution
4 1 (1.15%) Retail
4 1 (1.15%) Multimedia
4 1 (1.15%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (3.45%) .NET
1 3 (3.45%) ASP.NET
2 1 (1.15%) Spring
2 1 (1.15%) Dojo
2 1 (1.15%) JSR 286
2 1 (1.15%) Regular Expression
2 1 (1.15%) HTML
Miscellaneous
1 5 (5.75%) Blackberry
2 4 (4.60%) Management Information System
3 3 (3.45%) Smartphone
3 3 (3.45%) Statistics
3 3 (3.45%) iPad
4 2 (2.30%) Analytical Skills
4 2 (2.30%) Clustering
5 1 (1.15%) CMDB
5 1 (1.15%) Fat Client
5 1 (1.15%) Social Media
5 1 (1.15%) Handset
5 1 (1.15%) Firmware
5 1 (1.15%) Thin Client
Operating Systems
1 41 (47.13%) Windows
2 20 (22.99%) Windows XP
2 20 (22.99%) Windows 7
3 14 (16.09%) Windows Server 2008
4 12 (13.79%) Windows Server 2003
5 8 (9.20%) Linux
6 4 (4.60%) Windows Vista
7 2 (2.30%) UNIX
7 2 (2.30%) Windows Mobile
7 2 (2.30%) Windows 2000
8 1 (1.15%) NetWare
8 1 (1.15%) Apple iOS
8 1 (1.15%) Windows 8
8 1 (1.15%) Windows Server 2012
Processes & Methodologies
1 13 (14.94%) ITIL
2 5 (5.75%) Service Delivery
3 4 (4.60%) Workflow
3 4 (4.60%) Change Control
4 3 (3.45%) High Availability
4 3 (3.45%) Logistics
4 3 (3.45%) Wealth Management
4 3 (3.45%) ERP
4 3 (3.45%) Configuration Management
5 2 (2.30%) Project Management
5 2 (2.30%) Service Management
5 2 (2.30%) Stakeholder Management
5 2 (2.30%) Business Continuity
5 2 (2.30%) Asset Management
5 2 (2.30%) Problem Management
5 2 (2.30%) Performance Management
5 2 (2.30%) Business Analysis
5 2 (2.30%) Incident Management
5 2 (2.30%) ITIL V3
5 2 (2.30%) Capacity Management
Programming Languages
1 12 (13.79%) SQL
2 3 (3.45%) X++
3 2 (2.30%) PowerShell
3 2 (2.30%) Java
4 1 (1.15%) Perl
4 1 (1.15%) C
4 1 (1.15%) C#
4 1 (1.15%) VBA
Qualifications
1 12 (13.79%) Microsoft Certification
2 7 (8.05%) MCP
3 6 (6.90%) MCSE
4 5 (5.75%) MCSA
4 5 (5.75%) MCTS
4 5 (5.75%) Degree
5 3 (3.45%) MCITP
5 3 (3.45%) CCNA
5 3 (3.45%) Cisco Certification
6 2 (2.30%) VMware Certified Professional (VCP)
6 2 (2.30%) CCA
6 2 (2.30%) Citrix Certification
6 2 (2.30%) SC Cleared
6 2 (2.30%) Security Cleared
7 1 (1.15%) ITIL Certification
Quality Assurance & Compliance
1 17 (19.54%) SLA
2 1 (1.15%) COBIT
System Software
1 24 (27.59%) Active Directory
2 6 (6.90%) Hyper-V
3 5 (5.75%) VMware Infrastructure
4 4 (4.60%) VMware ESXi
5 2 (2.30%) XenApp
5 2 (2.30%) Microsoft App-V
6 1 (1.15%) Terminal Server
6 1 (1.15%) Terminal Services
6 1 (1.15%) DFS Replication
Systems Management
1 6 (6.90%) SCCM
2 3 (3.45%) SCOM
2 3 (3.45%) Backup Exec
3 2 (2.30%) WSUS
4 1 (1.15%) SCVMM
4 1 (1.15%) Cisco IPCC
Vendors
1 36 (41.38%) Microsoft
2 19 (21.84%) Citrix
3 10 (11.49%) VMware
4 7 (8.05%) Cisco
5 5 (5.75%) Symantec
5 5 (5.75%) Remedy
5 5 (5.75%) Sophos
6 4 (4.60%) HP
6 4 (4.60%) SonicWALL
6 4 (4.60%) Draytek
6 4 (4.60%) Nintex
7 3 (3.45%) Oracle
7 3 (3.45%) Dell
7 3 (3.45%) Lotus
8 2 (2.30%) Apple
8 2 (2.30%) McAfee
8 2 (2.30%) EMC
8 2 (2.30%) Juniper
8 2 (2.30%) CA
8 2 (2.30%) Splunk
Lancashire
Synergize Consulting
Rate: Unspecified
Posted: Yesterday
Chester
Hays IT - Uk Posting account
Rate: £350.00 - £450.00 per day
Posted: Yesterday
Greater Manchester
Marcus Donald People
Rate: £13 to £16 per hour
Posted: 6 days ago
Cheshire
Nigel Frank International Limited - Newcastle
Rate: £250 - £350 per day
Posted: 7 days ago
Manchester
Nigel Frank International Limited - Newcastle
Rate: £250 - £300 per day
Posted: 18 days ago