The statistics below represent IT contracts advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 120 122 108
Rank change year-on-year
+2 -14
Contract jobs requiring a Support Analyst 37 37 37
As % of all contract IT jobs located in the North West 1.14% 0.89% 1.14%
As % of the Job Titles category 1.20% 0.95% 1.21%
Number of daily rates quoted 23 20 23
Median daily rate £200 £205 £180
Median daily rate % change year-on-year
-2.43% +13.88%
90% offered a daily rate of more than £125 £120 £140
10% offered a daily rate of more than £370 £288 £325
UK excluding London median daily rate £208 £238 £193
% change year-on-year
-12.63% +23.37%
Number of hourly rates quoted 2 7 7
Median hourly rate £12.50 £29.00 £12.00
Median hourly rate % change year-on-year
-56.89% +141.66%
90% offered a hourly rate of more than £11.30 £20.30 £11.00
10% offered a hourly rate of more than £13.70 £29.40 £24.80
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3076 3891 3053
As % of all contract IT jobs located in the North West 94.50% 93.99% 94.32%
Number of daily rates quoted 2020 2336 1797
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £240 £225 £213
10% offered a daily rate of more than £553 £550 £525
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 101 189 174
Median hourly rate £19.66 £17.64 £15.00
Median hourly rate % change year-on-year
+11.48% +17.56%
90% offered a hourly rate of more than £12.35 £11.50 £10.00
10% offered a hourly rate of more than £42.50 £42.00 £35.00
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 6 December 2016.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +1 14 £125 -16.66% 7
Lancashire - 10 £330 - 6
Merseyside +7 6 £350 +70.73% 3
Cheshire +8 5 £140 -23.28% 5
Cumbria - 1 - - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 6 December 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Analyst in the job title.

1 49 (55.68%) Windows
2 36 (40.91%) Active Directory
3 27 (30.68%) Microsoft
4 25 (28.41%) ITIL
5 18 (20.45%) Finance
5 18 (20.45%) Problem Management
6 16 (18.18%) SQL
6 16 (18.18%) MS Office
7 15 (17.05%) MS Excel
7 15 (17.05%) Windows XP
7 15 (17.05%) Management Information System
7 15 (17.05%) Release Management
7 15 (17.05%) Windows 7
7 15 (17.05%) Windows Server
8 13 (14.77%) LAN
9 12 (13.64%) WAN
9 12 (13.64%) SQL Server
9 12 (13.64%) PRINCE2
9 12 (13.64%) Unix
9 12 (13.64%) Change Management
9 12 (13.64%) Project Management
9 12 (13.64%) Analytical Skills
10 10 (11.36%) Linux
10 10 (11.36%) Tandem
11 9 (10.23%) MS PowerPoint
11 9 (10.23%) Service Management
12 8 (9.09%) Service Delivery
12 8 (9.09%) ITSM
12 8 (9.09%) Manufacturing
12 8 (9.09%) VMware

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.95%) WebSphere
2 4 (4.55%) MS Exchange
3 2 (2.27%) Blackberry Enterprise Server
3 2 (2.27%) SharePoint
4 1 (1.14%) SharePoint 2013
Applications
1 16 (18.18%) MS Office
2 15 (17.05%) MS Excel
3 9 (10.23%) MS PowerPoint
Business Applications
1 5 (5.68%) BASE24
2 4 (4.55%) SAP Oil and Gas
2 4 (4.55%) Unit4 Business World
3 2 (2.27%) Northgate Housing
4 1 (1.14%) Dynamics NAV
4 1 (1.14%) Oracle Applications
4 1 (1.14%) Oracle EBS
4 1 (1.14%) SAP EWM
Cloud Services
1 7 (7.95%) Office 365
2 5 (5.68%) IaaS
2 5 (5.68%) PaaS
2 5 (5.68%) SaaS
Communications & Networking
1 13 (14.77%) LAN
2 12 (13.64%) WAN
3 5 (5.68%) ATM
4 4 (4.55%) DNS
5 3 (3.41%) Internet
5 3 (3.41%) TCP/IP
6 2 (2.27%) DHCP
6 2 (2.27%) Extranet
6 2 (2.27%) SAN
7 1 (1.14%) Firewall
7 1 (1.14%) IP Telephony
7 1 (1.14%) MPLS
7 1 (1.14%) VLAN
7 1 (1.14%) VPN
7 1 (1.14%) Wi-Fi
7 1 (1.14%) WLAN
Database & Business Intelligence
1 12 (13.64%) SQL Server
2 4 (4.55%) SQL Server 2014
3 3 (3.41%) SQL Server 2008
3 3 (3.41%) SQL Server 2012
4 2 (2.27%) MS Access
4 2 (2.27%) SQL Server Integration Services
5 1 (1.14%) Data Warehouse
5 1 (1.14%) GIS
5 1 (1.14%) MySQL
5 1 (1.14%) Relational Database
5 1 (1.14%) SAP BW
5 1 (1.14%) SQL Server Analysis Services
5 1 (1.14%) SQL Server Reporting Services
General
1 18 (20.45%) Finance
2 8 (9.09%) Manufacturing
3 4 (4.55%) Electronics
3 4 (4.55%) General Ledger
3 4 (4.55%) Marketing
3 4 (4.55%) Telecoms
4 2 (2.27%) Law
4 2 (2.27%) Legal
5 1 (1.14%) Banking
5 1 (1.14%) Retail
Libraries, Frameworks & Software Standards
1 5 (5.68%) J2EE
2 2 (2.27%) XML
3 1 (1.14%) .NET
3 1 (1.14%) COM
3 1 (1.14%) Oracle Fusion
3 1 (1.14%) XSLT
Miscellaneous
1 15 (17.05%) Management Information System
2 12 (13.64%) Analytical Skills
3 10 (11.36%) Tandem
4 6 (6.82%) Blackberry
4 6 (6.82%) Smartphone
5 5 (5.68%) Computer Science
5 5 (5.68%) Driving Licence
5 5 (5.68%) EMV
5 5 (5.68%) IBM Mainframe
5 5 (5.68%) Mainframe
6 4 (4.55%) Client/Server
7 3 (3.41%) Data Centre
7 3 (3.41%) Life Science
8 2 (2.27%) iPhone
9 1 (1.14%) Enterprise Software
9 1 (1.14%) Fat Client
9 1 (1.14%) iPad
9 1 (1.14%) Replication
9 1 (1.14%) Thin Client
9 1 (1.14%) Visualisation
Operating Systems
1 49 (55.68%) Windows
2 15 (17.05%) Windows 7
2 15 (17.05%) Windows Server
2 15 (17.05%) Windows XP
3 12 (13.64%) Unix
4 10 (11.36%) Linux
5 7 (7.95%) AIX
5 7 (7.95%) Windows 2000
5 7 (7.95%) Windows Server 2012
6 6 (6.82%) Windows 8
7 5 (5.68%) Windows Server 2008
8 4 (4.55%) Windows Phone
9 3 (3.41%) Apple iOS
9 3 (3.41%) Mac OS X
10 1 (1.14%) Android
10 1 (1.14%) Ubuntu
10 1 (1.14%) Windows 10
10 1 (1.14%) Windows Mobile
10 1 (1.14%) Windows Server 2003
Processes & Methodologies
1 25 (28.41%) ITIL
2 18 (20.45%) Problem Management
3 15 (17.05%) Release Management
4 12 (13.64%) Change Management
4 12 (13.64%) PRINCE2
4 12 (13.64%) Project Management
5 9 (10.23%) Service Management
6 8 (9.09%) Continuous Improvement
6 8 (9.09%) Data Analysis
6 8 (9.09%) ITSM
6 8 (9.09%) Service Delivery
7 7 (7.95%) Agile Software Development
7 7 (7.95%) Business Intelligence
7 7 (7.95%) Configuration Management
7 7 (7.95%) Data Management
8 6 (6.82%) Coaching
8 6 (6.82%) DevOps
8 6 (6.82%) ETL
9 5 (5.68%) Open Source
9 5 (5.68%) Supplier Management
Programming Languages
1 16 (18.18%) SQL
2 5 (5.68%) C#
2 5 (5.68%) COBOL
2 5 (5.68%) Java
3 2 (2.27%) PL/SQL
3 2 (2.27%) PowerShell
3 2 (2.27%) T-SQL
4 1 (1.14%) C++
4 1 (1.14%) JavaScript
4 1 (1.14%) VBScript
Qualifications
1 6 (6.82%) Microsoft Certification
1 6 (6.82%) Security Cleared
2 4 (4.55%) CCNA
2 4 (4.55%) Cisco Certification
2 4 (4.55%) MCSE
2 4 (4.55%) SC Cleared
3 3 (3.41%) Degree
3 3 (3.41%) MCSA
4 2 (2.27%) DBS Check
4 2 (2.27%) ITIL Certification
4 2 (2.27%) MCP
4 2 (2.27%) MCTS
5 1 (1.14%) BPSS Clearance
5 1 (1.14%) MCDST
5 1 (1.14%) MCITP
Quality Assurance & Compliance
1 5 (5.68%) SLA
2 2 (2.27%) QA
3 1 (1.14%) Disclosure Scotland
System Software
1 36 (40.91%) Active Directory
2 7 (7.95%) VMware Infrastructure
3 3 (3.41%) Hyper-V
3 3 (3.41%) VMware ESXi
3 3 (3.41%) vSphere
4 2 (2.27%) Terminal Services
4 2 (2.27%) Virtual Servers
5 1 (1.14%) BitLocker
5 1 (1.14%) Firmware
5 1 (1.14%) Virtual Desktop
Systems Management
1 5 (5.68%) SCCM
2 1 (1.14%) DameWare
2 1 (1.14%) SmoothWall
Vendors
1 27 (30.68%) Microsoft
2 8 (9.09%) Cisco
2 8 (9.09%) SAP
2 8 (9.09%) VMware
3 6 (6.82%) LANDesk
3 6 (6.82%) Wyse
4 5 (5.68%) IBM
5 4 (4.55%) Citrix
5 4 (4.55%) Oracle
6 3 (3.41%) NetApp
6 3 (3.41%) Northgate
7 2 (2.27%) Remedy
7 2 (2.27%) ServiceNow
7 2 (2.27%) Sun
8 1 (1.14%) Apple
8 1 (1.14%) Autodesk
8 1 (1.14%) Dell
8 1 (1.14%) Intel Security
8 1 (1.14%) Tableau
8 1 (1.14%) Veeam
Liverpool, Merseyside
Premier IT
Posted: 5 days ago