The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 96 64 101
Rank change year-on-year
-32 +37
Contract jobs requiring a Support Analyst 40 68 38
As % of all contract IT jobs located in the North West 1.28% 2.35% 1.15%
As % of the Job Titles category 1.38% 2.54% 1.24%
Number of daily rates quoted 15 14 12
Average daily rate
Keep up to 90%
of your Daily Rate
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£275 £189 £113
Average daily rate % change year-on-year
+45.69% +67.77%
90% offered a daily rate of more than £121 £138 £78
10% offered a daily rate of more than £401 £360 £318
UK excluding London average daily rate £200 £225 £213
% change year-on-year
-11.11% +5.88%
Number of hourly rates quoted 10 29 14
Average hourly rate £13.25 £17.50 £15.00
Average hourly rate % change year-on-year
-24.28% +16.66%
90% offered a hourly rate of more than £8.50 £10.40 £11.30
10% offered a hourly rate of more than £22.15 £19.60 £24.97
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2900 2679 3058
As % of all contract IT jobs located in the North West 92.50% 92.54% 92.39%
Number of daily rates quoted 1608 1313 1560
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £225 £220 £200
10% offered a daily rate of more than £505 £475 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 194 201 224
Average hourly rate £16.50 £17.50 £18.84
Average hourly rate % change year-on-year
-5.71% -7.11%
90% offered a hourly rate of more than £10.00 £10.50 £11.34
10% offered a hourly rate of more than £40.00 £35.00 £42.97
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 20 August 2014.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 20 August 2014.

Support Analyst Hourly Rate Histogram in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -27 16 £320 +45.45% 10
Cheshire -5 15 £213 - 9
Lancashire -13 2 - - 2
Merseyside -3 1 £153 -7.57% 4
Cumbria - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 20 August 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 43 (48.86%) Windows
2 33 (37.50%) Microsoft
3 26 (29.55%) Active Directory
4 25 (28.41%) Citrix
5 18 (20.45%) Windows XP
6 17 (19.32%) MS Office
6 17 (19.32%) Windows 7
7 16 (18.18%) Windows Server 2008
8 15 (17.05%) ITIL
8 15 (17.05%) MS Exchange
8 15 (17.05%) SLA
9 13 (14.77%) Windows Server 2003
9 13 (14.77%) MS Excel
9 13 (14.77%) VMware
10 12 (13.64%) Microsoft Certification
11 10 (11.36%) SQL
12 9 (10.23%) SharePoint
13 8 (9.09%) Linux
13 8 (9.09%) Cisco
14 7 (7.95%) TCP/IP
14 7 (7.95%) HP
14 7 (7.95%) SAN
14 7 (7.95%) MCP
14 7 (7.95%) Wireless
14 7 (7.95%) Exchange Server 2010
15 6 (6.82%) Hyper-V
15 6 (6.82%) Finance
15 6 (6.82%) Blackberry
15 6 (6.82%) Blackberry Enterprise Server
15 6 (6.82%) MCSE

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 20 August 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (17.05%) MS Exchange
2 9 (10.23%) SharePoint
3 7 (7.95%) Exchange Server 2010
4 6 (6.82%) Blackberry Enterprise Server
5 5 (5.68%) Exchange Server 2003
5 5 (5.68%) SharePoint 2010
6 4 (4.55%) Exchange Server 2007
7 1 (1.14%) IIS
7 1 (1.14%) Lotus Domino
7 1 (1.14%) TIBCO EMS
7 1 (1.14%) SharePoint 2013
Applications
1 17 (19.32%) MS Office
2 13 (14.77%) MS Excel
3 1 (1.14%) Pro/ENGINEER
3 1 (1.14%) Spreadsheet
Business Applications
1 1 (1.14%) Dynamics AX
Cloud Services
1 1 (1.14%) Microsoft Azure
Communications & Networking
1 7 (7.95%) TCP/IP
1 7 (7.95%) SAN
1 7 (7.95%) Wireless
2 6 (6.82%) VPN
3 5 (5.68%) DNS
3 5 (5.68%) DHCP
4 3 (3.41%) LAN
5 2 (2.27%) WAN
5 2 (2.27%) Structured Cabling
6 1 (1.14%) IP Telephony
6 1 (1.14%) Intranet
6 1 (1.14%) 3G
6 1 (1.14%) Firewall
6 1 (1.14%) SMTP
6 1 (1.14%) VoIP
6 1 (1.14%) Broadband
6 1 (1.14%) GPRS
Database & Business Intelligence
1 3 (3.41%) SQL Server
2 1 (1.14%) SQL Server Reporting Services
2 1 (1.14%) QlikView
2 1 (1.14%) SQL Server Analysis Services
2 1 (1.14%) MySQL
Development Applications
1 1 (1.14%) VSS/SourceSafe
General
1 6 (6.82%) Finance
2 4 (4.55%) Banking
3 3 (3.41%) Telecoms
4 2 (2.27%) Investment Banking
4 2 (2.27%) Legal
5 1 (1.14%) Advertising
5 1 (1.14%) Retail
5 1 (1.14%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (1.14%) HTML
1 1 (1.14%) .NET
1 1 (1.14%) ASP.NET
1 1 (1.14%) Rendezvous
1 1 (1.14%) Middleware
1 1 (1.14%) Regular Expression
Miscellaneous
1 6 (6.82%) Blackberry
2 4 (4.55%) Smartphone
2 4 (4.55%) iPad
3 3 (3.41%) Clustering
3 3 (3.41%) Statistics
3 3 (3.41%) Wiki
3 3 (3.41%) Management Information System
4 2 (2.27%) Thin Client
4 2 (2.27%) Fat Client
5 1 (1.14%) iPhone
5 1 (1.14%) CMDB
5 1 (1.14%) Firmware
5 1 (1.14%) Handset
Operating Systems
1 43 (48.86%) Windows
2 18 (20.45%) Windows XP
3 17 (19.32%) Windows 7
4 16 (18.18%) Windows Server 2008
5 13 (14.77%) Windows Server 2003
6 8 (9.09%) Linux
7 4 (4.55%) Windows Vista
8 2 (2.27%) UNIX
8 2 (2.27%) Windows 8
8 2 (2.27%) Windows Server 2012
8 2 (2.27%) Windows Mobile
9 1 (1.14%) Windows 2000
Processes & Methodologies
1 15 (17.05%) ITIL
2 4 (4.55%) Workflow
2 4 (4.55%) High Availability
2 4 (4.55%) Change Control
3 3 (3.41%) Incident Management
3 3 (3.41%) Performance Tuning
4 2 (2.27%) Capacity Management
4 2 (2.27%) Software Deployment
4 2 (2.27%) Business Analysis
4 2 (2.27%) Time Management
4 2 (2.27%) Performance Management
4 2 (2.27%) Data Analysis
4 2 (2.27%) ITIL V3
4 2 (2.27%) Stakeholder Management
4 2 (2.27%) Asset Management
4 2 (2.27%) Disaster Recovery
4 2 (2.27%) Project Management
5 1 (1.14%) Service Management
5 1 (1.14%) Service Delivery
5 1 (1.14%) Change Management
Programming Languages
1 10 (11.36%) SQL
2 3 (3.41%) PowerShell
3 1 (1.14%) VBA
3 1 (1.14%) X++
3 1 (1.14%) C
3 1 (1.14%) Perl
Qualifications
1 12 (13.64%) Microsoft Certification
2 7 (7.95%) MCP
3 6 (6.82%) MCSE
4 5 (5.68%) MCSA
4 5 (5.68%) MCTS
5 3 (3.41%) MCITP
5 3 (3.41%) Degree
5 3 (3.41%) SC Cleared
5 3 (3.41%) Security Cleared
5 3 (3.41%) CCNA
5 3 (3.41%) Cisco Certification
6 2 (2.27%) ITIL Certification
6 2 (2.27%) VMware Certified Professional (VCP)
6 2 (2.27%) CCA
6 2 (2.27%) Citrix Certification
Quality Assurance & Compliance
1 15 (17.05%) SLA
2 1 (1.14%) COBIT
System Software
1 26 (29.55%) Active Directory
2 6 (6.82%) Hyper-V
3 5 (5.68%) VMware Infrastructure
4 4 (4.55%) VMware ESXi
5 3 (3.41%) XenApp
6 2 (2.27%) Microsoft App-V
7 1 (1.14%) Oracle RAC
7 1 (1.14%) XenDesktop
7 1 (1.14%) DFS Replication
7 1 (1.14%) Terminal Server
7 1 (1.14%) Terminal Services
7 1 (1.14%) VMware ESX
Systems Management
1 5 (5.68%) SCCM
2 3 (3.41%) SCOM
2 3 (3.41%) HP Quality Center
2 3 (3.41%) Backup Exec
3 2 (2.27%) WSUS
4 1 (1.14%) Cisco IPCC
4 1 (1.14%) BladeLogic
4 1 (1.14%) SCVMM
Vendors
1 33 (37.50%) Microsoft
2 25 (28.41%) Citrix
3 13 (14.77%) VMware
4 8 (9.09%) Cisco
5 7 (7.95%) HP
6 5 (5.68%) Symantec
6 5 (5.68%) Remedy
6 5 (5.68%) Sophos
7 4 (4.55%) Oracle
7 4 (4.55%) SonicWALL
7 4 (4.55%) Draytek
7 4 (4.55%) Nintex
8 3 (3.41%) Open Text
8 3 (3.41%) Splunk
8 3 (3.41%) Siebel
8 3 (3.41%) Dell
8 3 (3.41%) Informatica
9 2 (2.27%) Apple
9 2 (2.27%) Juniper
9 2 (2.27%) CA
Blackburn, Lancashire
CRL
Rate: From £130 to £180 per day
Posted: 2 days ago
Warrington, Cheshire
Venturi
Rate: £8 - £9 per hour
Posted: 6 days ago
Manchester
esynergy Solutions - UK
Rate: £100 per day
Posted: 7 days ago
Cheshire
Nigel Frank International Limited - Newcastle
Rate: £200 - £225 per day
Posted: 7 days ago
Merseyside
Hays IT - Uk Posting account
Rate: £90.00 - £140.00 per day
Posted: 23 days ago