The statistics below represent IT contracts advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 116 93 86
Rank change year-on-year
-23 -7
Contract jobs requiring a Support Analyst 48 64 53
As % of all contract IT jobs located in the North West 1.19% 1.65% 1.70%
As % of the Job Titles category 1.26% 1.74% 1.81%
Number of daily rates quoted 20 31 31
Median daily rate £208 £208 £130
Median daily rate % change year-on-year
- +59.61%
90% offered a daily rate of more than £120 £150 £78
10% offered a daily rate of more than £400 £256 £325
UK excluding London median daily rate £245 £225 £200
% change year-on-year
+8.88% +12.50%
Number of hourly rates quoted 1 11 6
Median hourly rate £13.50 £13.50 £15.25
Median hourly rate % change year-on-year
- -11.47%
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3815 3671 2928
As % of all contract IT jobs located in the North West 94.52% 94.44% 94.06%
Number of daily rates quoted 2307 1966 1547
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £263 £250 £200
10% offered a daily rate of more than £545 £525 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 144 227 197
Median hourly rate £17.50 £16.50 £17.50
Median hourly rate % change year-on-year
+6.06% -5.71%
90% offered a hourly rate of more than £12.25 £11.50 £11.00
10% offered a hourly rate of more than £47.33 £49.50 £40.00
UK excluding London median hourly rate £18.00 £16.70 £17.00
% change year-on-year
+7.78% -1.76%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 5 May 2016.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 35 £208 -4.04% 7
Cheshire -15 6 £275 +46.66% 3
Lancashire +7 4 £135 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 5 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Analyst in the job title.

1 47 (52.81%) Windows
2 28 (31.46%) Active Directory
3 25 (28.09%) ITIL
4 21 (23.60%) Finance
5 20 (22.47%) Microsoft
5 20 (22.47%) PowerShell
6 19 (21.35%) SQL
7 16 (17.98%) MS Office
8 15 (16.85%) SQL Server
8 15 (16.85%) Java
9 13 (14.61%) Oracle
9 13 (14.61%) Banking
10 12 (13.48%) IIS
10 12 (13.48%) MS Excel
11 11 (12.36%) .NET
11 11 (12.36%) Windows 7
11 11 (12.36%) Windows Server
12 10 (11.24%) ServiceNow
12 10 (11.24%) Problem Management
12 10 (11.24%) Cisco
12 10 (11.24%) Microsoft Certification
12 10 (11.24%) Citrix
13 9 (10.11%) SharePoint
13 9 (10.11%) VBScript
13 9 (10.11%) Unix
14 8 (8.99%) Team Foundation Server
14 8 (8.99%) Apple iOS
14 8 (8.99%) Oracle Database
15 7 (7.87%) Change Management
15 7 (7.87%) Blackberry

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.48%) IIS
2 9 (10.11%) SharePoint
3 7 (7.87%) Blackberry Enterprise Server
3 7 (7.87%) Tomcat
4 6 (6.74%) MS Exchange
5 4 (4.49%) CMS
5 4 (4.49%) SharePoint 2013
6 3 (3.37%) Exchange Server 2010
6 3 (3.37%) IBM Notes
6 3 (3.37%) JBoss
6 3 (3.37%) Skype for Business
7 1 (1.12%) Apache
7 1 (1.12%) Confluence
7 1 (1.12%) eRoom
Applications
1 16 (17.98%) MS Office
2 12 (13.48%) MS Excel
3 5 (5.62%) MS Project
4 1 (1.12%) MS PowerPoint
4 1 (1.12%) Spreadsheet
Business Applications
1 5 (5.62%) BASE24
2 4 (4.49%) Dynamics AX
3 1 (1.12%) Dynamics CRM
Cloud Services
1 1 (1.12%) Office 365
Communications & Networking
1 7 (7.87%) TCP/IP
2 6 (6.74%) DNS
3 5 (5.62%) ATM
4 4 (4.49%) Extranet
5 3 (3.37%) Firewall
5 3 (3.37%) LAN
5 3 (3.37%) VPN
5 3 (3.37%) WAN
6 1 (1.12%) Internet
6 1 (1.12%) Network Security
6 1 (1.12%) Remote Desktop
6 1 (1.12%) Skype
6 1 (1.12%) SSL
6 1 (1.12%) Wireless
Database & Business Intelligence
1 15 (16.85%) SQL Server
2 8 (8.99%) Oracle Database
3 2 (2.25%) Microsoft Analysis Services
3 2 (2.25%) SQL Server 2008
3 2 (2.25%) SQL Server Analysis Services
3 2 (2.25%) SQL Server Integration Services
Development Applications
1 8 (8.99%) Team Foundation Server
2 6 (6.74%) MSI
2 6 (6.74%) WiX
3 2 (2.25%) Mercurial
3 2 (2.25%) TeamCity
3 2 (2.25%) Visual Studio
3 2 (2.25%) YouTrack
4 1 (1.12%) JIRA
General
1 21 (23.60%) Finance
2 13 (14.61%) Banking
3 5 (5.62%) Investment Banking
3 5 (5.62%) Law
3 5 (5.62%) Legal
3 5 (5.62%) Manufacturing
4 2 (2.25%) Pharmaceutical
5 1 (1.12%) Local Government
Libraries, Frameworks & Software Standards
1 11 (12.36%) .NET
2 7 (7.87%) XML
3 6 (6.74%) Software Packaging
4 5 (5.62%) J2EE
5 3 (3.37%) ASP.NET
6 2 (2.25%) CSS
6 2 (2.25%) HTML
6 2 (2.25%) jQuery
Miscellaneous
1 7 (7.87%) Blackberry
2 5 (5.62%) Client/Server
2 5 (5.62%) EMV
2 5 (5.62%) IBM Mainframe
2 5 (5.62%) Life Science
2 5 (5.62%) Mainframe
2 5 (5.62%) NHS
2 5 (5.62%) Tandem
3 3 (3.37%) EPoS
4 2 (2.25%) Video Conferencing
5 1 (1.12%) Analytical Skills
5 1 (1.12%) Contactless
5 1 (1.12%) EMC VNX
5 1 (1.12%) iPad
5 1 (1.12%) Mobile App
5 1 (1.12%) Performance Metrics
Operating Systems
1 47 (52.81%) Windows
2 11 (12.36%) Windows 7
2 11 (12.36%) Windows Server
3 9 (10.11%) Unix
4 8 (8.99%) Apple iOS
5 6 (6.74%) Windows XP
6 5 (5.62%) Windows Server 2008
7 3 (3.37%) Android
7 3 (3.37%) Linux
7 3 (3.37%) Windows 10
7 3 (3.37%) Windows Server 2012
8 2 (2.25%) NetWare
8 2 (2.25%) Windows 2000
8 2 (2.25%) Windows Vista
9 1 (1.12%) Mac OS X
9 1 (1.12%) Red Hat Enterprise Linux
9 1 (1.12%) Solaris
9 1 (1.12%) Windows 2000 Server
9 1 (1.12%) Windows 8
Processes & Methodologies
1 25 (28.09%) ITIL
2 10 (11.24%) Problem Management
3 7 (7.87%) Change Management
4 5 (5.62%) Configuration Management
4 5 (5.62%) Document Management
4 5 (5.62%) Service Management
4 5 (5.62%) Stakeholder Management
5 4 (4.49%) Dashboard Development
5 4 (4.49%) ITIL V3
5 4 (4.49%) Supplier Management
6 3 (3.37%) SDLC
7 2 (2.25%) Agile Software Development
7 2 (2.25%) Business Intelligence
7 2 (2.25%) Continuous Integration
7 2 (2.25%) ERP
7 2 (2.25%) Performance Tuning
7 2 (2.25%) Service Delivery
7 2 (2.25%) Software Deployment
7 2 (2.25%) Stakeholder Engagement
7 2 (2.25%) Waterfall
Programming Languages
1 20 (22.47%) PowerShell
2 19 (21.35%) SQL
3 15 (16.85%) Java
4 9 (10.11%) VBScript
5 7 (7.87%) JavaScript
5 7 (7.87%) VB
6 5 (5.62%) COBOL
7 4 (4.49%) VBA
8 3 (3.37%) Shell Script
Qualifications
1 10 (11.24%) Microsoft Certification
2 7 (7.87%) MCSE
3 3 (3.37%) MCP
4 2 (2.25%) CCNA
4 2 (2.25%) Cisco Certification
4 2 (2.25%) ITIL Certification
4 2 (2.25%) MCSA
4 2 (2.25%) PRINCE2 Certification
5 1 (1.12%) DBS Check
5 1 (1.12%) EMCSA
5 1 (1.12%) GNVQ
5 1 (1.12%) MCDST
5 1 (1.12%) MCITP
5 1 (1.12%) MOS
5 1 (1.12%) NVQ Level 3
5 1 (1.12%) PMI Certification
5 1 (1.12%) PMP
5 1 (1.12%) SC Cleared
5 1 (1.12%) Security Cleared
5 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (2.25%) SLA
2 1 (1.12%) ISO/IEC 27001
System Software
1 28 (31.46%) Active Directory
2 4 (4.49%) VMware Infrastructure
3 2 (2.25%) XenDesktop
Systems Management
1 3 (3.37%) Tivoli
2 2 (2.25%) SCCM
2 2 (2.25%) ServiceCenter
3 1 (1.12%) AirWatch
3 1 (1.12%) Backup Exec
3 1 (1.12%) EMC NetWorker
Vendors
1 20 (22.47%) Microsoft
2 13 (14.61%) Oracle
3 10 (11.24%) Cisco
3 10 (11.24%) Citrix
3 10 (11.24%) ServiceNow
4 7 (7.87%) HP
5 6 (6.74%) Remedy
6 5 (5.62%) IBM
7 4 (4.49%) VMware
8 3 (3.37%) Lotus
9 2 (2.25%) Novell
9 2 (2.25%) Polycom
9 2 (2.25%) SAP
9 2 (2.25%) Tableau
10 1 (1.12%) Apple
10 1 (1.12%) EMC
10 1 (1.12%) iManage
10 1 (1.12%) Meru Networks
10 1 (1.12%) Red Hat
10 1 (1.12%) Sun