The statistics below represent IT contracts advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 102 108 101
Rank change year-on-year
+6 -7
Contract jobs requiring a Support Analyst 51 64 37
As % of all contract IT jobs located in the North West 1.47% 1.48% 1.20%
As % of the Job Titles category 1.56% 1.55% 1.28%
Number of daily rates quoted 19 28 13
Median daily rate £180 £325 £213
Median daily rate % change year-on-year
-44.61% +52.94%
90% offered a daily rate of more than £97 £107 £111
10% offered a daily rate of more than £340 £508 £320
UK excluding London median daily rate £220 £275 £200
% change year-on-year
-20.00% +37.50%
Number of hourly rates quoted 17 6 10
Median hourly rate £13.50 £12.25 £13.25
Median hourly rate % change year-on-year
+10.20% -7.54%
90% offered a hourly rate of more than £11.39 £10.50 £8.50
10% offered a hourly rate of more than £15.02 £13.75 £22.15
UK excluding London median hourly rate £14.68 £14.50 £14.75
% change year-on-year
+1.24% -1.69%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3279 4123 2901
As % of all contract IT jobs located in the North West 94.31% 95.33% 93.97%
Number of daily rates quoted 2068 2463 1603
Median daily rate £388 £400 £350
Median daily rate % change year-on-year
-3.12% +14.28%
90% offered a daily rate of more than £250 £250 £218
10% offered a daily rate of more than £525 £538 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 131 204 186
Median hourly rate £15.00 £17.33 £16.50
Median hourly rate % change year-on-year
-13.44% +5.03%
90% offered a hourly rate of more than £10.50 £11.50 £10.50
10% offered a hourly rate of more than £62.50 £47.71 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 31 August 2016.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +11 30 £234 +10.00% 10
Lancashire +20 6 £125 - 2
Merseyside -6 6 £180 -46.66% 2
Cheshire +1 5 £105 -70.00% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 31 August 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Analyst in the job title.

1 48 (52.17%) Windows
2 37 (40.22%) Active Directory
3 27 (29.35%) Microsoft
4 25 (27.17%) ITIL
5 23 (25.00%) Finance
6 21 (22.83%) Windows 7
7 19 (20.65%) MS Office
8 16 (17.39%) MS Excel
9 15 (16.30%) SQL
10 13 (14.13%) ServiceNow
11 12 (13.04%) Cisco
11 12 (13.04%) Manufacturing
11 12 (13.04%) Windows Server
12 11 (11.96%) Windows XP
12 11 (11.96%) SharePoint
13 10 (10.87%) TCP/IP
13 10 (10.87%) Problem Management
14 9 (9.78%) Remedy
14 9 (9.78%) DNS
14 9 (9.78%) Business Intelligence
14 9 (9.78%) Microsoft Certification
14 9 (9.78%) SQL Server
15 8 (8.70%) Management Information System
15 8 (8.70%) Configuration Management
15 8 (8.70%) Project Management
15 8 (8.70%) Service Management
15 8 (8.70%) Office 365
15 8 (8.70%) Windows 8
16 7 (7.61%) Supplier Management
16 7 (7.61%) Banking

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (11.96%) SharePoint
2 6 (6.52%) SharePoint 2013
3 5 (5.43%) Blackberry Enterprise Server
3 5 (5.43%) CMS
4 4 (4.35%) MS Exchange
5 1 (1.09%) Alfresco
5 1 (1.09%) Drupal
5 1 (1.09%) IIS
5 1 (1.09%) Joomla!
5 1 (1.09%) WordPress
Applications
1 19 (20.65%) MS Office
2 16 (17.39%) MS Excel
3 5 (5.43%) MS Project
4 2 (2.17%) MS PowerPoint
Business Applications
1 5 (5.43%) BASE24
1 5 (5.43%) SAP Oil and Gas
2 4 (4.35%) Unit4 Business World
3 2 (2.17%) Northgate Housing
4 1 (1.09%) Dynamics NAV
4 1 (1.09%) OpenCart
Cloud Services
1 8 (8.70%) Office 365
Communications & Networking
1 10 (10.87%) TCP/IP
2 9 (9.78%) DNS
3 7 (7.61%) LAN
4 6 (6.52%) WAN
5 5 (5.43%) ATM
5 5 (5.43%) Extranet
5 5 (5.43%) Internet
6 1 (1.09%) DHCP
6 1 (1.09%) DSL
6 1 (1.09%) IP Telephony
6 1 (1.09%) Network Security
6 1 (1.09%) VPN
6 1 (1.09%) Wireless
Database & Business Intelligence
1 9 (9.78%) SQL Server
2 4 (4.35%) SQL Server 2008
3 3 (3.26%) SQL Server Analysis Services
3 3 (3.26%) SQL Server Integration Services
4 2 (2.17%) Microsoft Analysis Services
4 2 (2.17%) MS Access
5 1 (1.09%) Data Warehouse
5 1 (1.09%) GIS
5 1 (1.09%) Relational Database
5 1 (1.09%) SQL Server 2012
5 1 (1.09%) SQL Server 2014
5 1 (1.09%) SQL Server Reporting Services
Development Applications
1 2 (2.17%) Mercurial
1 2 (2.17%) TeamCity
1 2 (2.17%) Visual Studio
1 2 (2.17%) YouTrack
General
1 23 (25.00%) Finance
2 12 (13.04%) Manufacturing
3 7 (7.61%) Banking
3 7 (7.61%) Legal
4 5 (5.43%) Electronics
4 5 (5.43%) Law
4 5 (5.43%) Marketing
4 5 (5.43%) Telecoms
5 4 (4.35%) General Ledger
6 1 (1.09%) French Language
6 1 (1.09%) Retail
Libraries, Frameworks & Software Standards
1 5 (5.43%) J2EE
2 3 (3.26%) .NET
2 3 (3.26%) CSS
2 3 (3.26%) HTML
3 2 (2.17%) ASP.NET
3 2 (2.17%) jQuery
Miscellaneous
1 8 (8.70%) Management Information System
2 6 (6.52%) Driving Licence
2 6 (6.52%) Life Science
3 5 (5.43%) Blackberry
3 5 (5.43%) EMV
3 5 (5.43%) IBM Mainframe
3 5 (5.43%) Mainframe
3 5 (5.43%) Tandem
4 4 (4.35%) Client/Server
4 4 (4.35%) NHS
5 3 (3.26%) iPad
6 2 (2.17%) EPoS
7 1 (1.09%) EMC VNX
7 1 (1.09%) Enterprise Software
7 1 (1.09%) iPhone
7 1 (1.09%) Performance Metrics
7 1 (1.09%) Replication
7 1 (1.09%) Visualisation
Operating Systems
1 48 (52.17%) Windows
2 21 (22.83%) Windows 7
3 12 (13.04%) Windows Server
4 11 (11.96%) Windows XP
5 8 (8.70%) Windows 8
6 7 (7.61%) Unix
7 6 (6.52%) Apple iOS
8 5 (5.43%) Mac OS X
8 5 (5.43%) Windows Server 2008
9 4 (4.35%) Linux
10 2 (2.17%) Windows Server 2012
11 1 (1.09%) Android
11 1 (1.09%) Red Hat Enterprise Linux
11 1 (1.09%) Solaris
11 1 (1.09%) Ubuntu
11 1 (1.09%) Windows Server 2003
Processes & Methodologies
1 25 (27.17%) ITIL
2 10 (10.87%) Problem Management
3 9 (9.78%) Business Intelligence
4 8 (8.70%) Configuration Management
4 8 (8.70%) Project Management
4 8 (8.70%) Service Management
5 7 (7.61%) Release Management
5 7 (7.61%) Supplier Management
6 6 (6.52%) Change Management
6 6 (6.52%) ETL
7 5 (5.43%) Coaching
7 5 (5.43%) Dashboard Development
7 5 (5.43%) Digital Marketing
7 5 (5.43%) PRINCE2
7 5 (5.43%) Programme Management
8 4 (4.35%) Document Management
8 4 (4.35%) Logistics
8 4 (4.35%) Service Delivery
9 3 (3.26%) Continuous Improvement
9 3 (3.26%) Data Analysis
Programming Languages
1 15 (16.30%) SQL
2 5 (5.43%) COBOL
2 5 (5.43%) Java
2 5 (5.43%) VBA
3 2 (2.17%) C#
3 2 (2.17%) PL/SQL
3 2 (2.17%) T-SQL
4 1 (1.09%) JavaScript
4 1 (1.09%) PHP
4 1 (1.09%) PowerShell
4 1 (1.09%) Shell Script
Qualifications
1 9 (9.78%) Microsoft Certification
2 5 (5.43%) MCSE
3 4 (4.35%) MCDST
3 4 (4.35%) MCP
4 3 (3.26%) ITIL Certification
5 2 (2.17%) CCNA
5 2 (2.17%) Cisco Certification
5 2 (2.17%) DBS Check
5 2 (2.17%) MCSA
5 2 (2.17%) MCTS
6 1 (1.09%) BPSS Clearance
6 1 (1.09%) Degree
6 1 (1.09%) EMCSA
6 1 (1.09%) MCITP
6 1 (1.09%) MOS
6 1 (1.09%) Security Cleared
Quality Assurance & Compliance
1 2 (2.17%) QA
1 2 (2.17%) SLA
2 1 (1.09%) ISO/IEC 27001
System Software
1 37 (40.22%) Active Directory
2 3 (3.26%) VMware Infrastructure
3 1 (1.09%) Virtual Servers
3 1 (1.09%) vSphere
Systems Management
1 3 (3.26%) SCCM
2 1 (1.09%) AirWatch
2 1 (1.09%) DameWare
2 1 (1.09%) EMC NetWorker
2 1 (1.09%) SmoothWall
2 1 (1.09%) Tivoli
Vendors
1 27 (29.35%) Microsoft
2 13 (14.13%) ServiceNow
3 12 (13.04%) Cisco
4 9 (9.78%) Remedy
5 7 (7.61%) SAP
6 6 (6.52%) Citrix
6 6 (6.52%) Wyse
7 5 (5.43%) IBM
7 5 (5.43%) LANDesk
8 4 (4.35%) VMware
9 3 (3.26%) Oracle
9 3 (3.26%) Tableau
10 2 (2.17%) Northgate
11 1 (1.09%) Autodesk
11 1 (1.09%) HP
11 1 (1.09%) iManage
11 1 (1.09%) Meru Networks
11 1 (1.09%) Mitel
11 1 (1.09%) NetApp
11 1 (1.09%) Red Hat
Manchester, Lancashire
Applause IT Innovation
Rate: £100 - £130 per day + City Centre Location
Posted: 11 hours ago
North West
Sanderson
Rate: £375 - £450 per day
Posted: 11 hours ago