The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 91 68 95
Rank change year-on-year
-23 +27
Contract jobs requiring a Support Analyst 46 66 48
As % of all contract IT jobs located in the North West 1.45% 2.23% 1.43%
As % of the Job Titles category 1.58% 2.43% 1.55%
Number of daily rates quoted 19 13 14
Average daily rate
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of your Daily Rate
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£275 £213 £113
Average daily rate % change year-on-year
+29.41% +88.88%
90% offered a daily rate of more than £108 £140 £74
10% offered a daily rate of more than £325 £365 £235
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 13 29 19
Average hourly rate £13.00 £17.50 £15.00
Average hourly rate % change year-on-year
-25.71% +16.66%
90% offered a hourly rate of more than £8.50 £8.90 £11.80
10% offered a hourly rate of more than £22.00 £19.60 £25.07
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2909 2717 3100
As % of all contract IT jobs located in the North West 91.48% 91.85% 92.51%
Number of daily rates quoted 1669 1347 1558
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £220 £220 £205
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 186 204 212
Average hourly rate £16.80 £17.50 £17.50
Average hourly rate % change year-on-year
-4.02% -
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £45.00 £35.00 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 19 September 2014.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 19 September 2014.

Support Analyst Hourly Rate Histogram in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -29 21 £320 +45.45% 15
Cheshire +11 16 £213 -20.93% 8
Lancashire -18 3 £325 - 1
Merseyside 0 2 £153 -7.57% 1
Cumbria - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 19 September 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 40 (46.51%) Windows
2 36 (41.86%) Microsoft
3 23 (26.74%) Active Directory
4 20 (23.26%) Windows XP
5 19 (22.09%) Citrix
5 19 (22.09%) Windows 7
6 18 (20.93%) MS Excel
6 18 (20.93%) MS Office
7 15 (17.44%) SLA
8 14 (16.28%) Windows Server 2008
9 13 (15.12%) SQL
10 12 (13.95%) ITIL
10 12 (13.95%) Microsoft Certification
10 12 (13.95%) Windows Server 2003
11 11 (12.79%) Finance
12 10 (11.63%) VMware
13 9 (10.47%) SharePoint
13 9 (10.47%) MS Exchange
14 8 (9.30%) Linux
15 7 (8.14%) MCP
15 7 (8.14%) Cisco
15 7 (8.14%) TCP/IP
15 7 (8.14%) Wireless
16 6 (6.98%) VPN
16 6 (6.98%) SAN
16 6 (6.98%) MCSE
16 6 (6.98%) Hyper-V
16 6 (6.98%) SCCM
17 5 (5.81%) VMware Infrastructure
17 5 (5.81%) SharePoint 2010

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 19 September 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.47%) SharePoint
1 9 (10.47%) MS Exchange
2 5 (5.81%) SharePoint 2010
3 4 (4.65%) Blackberry Enterprise Server
3 4 (4.65%) Exchange Server 2010
4 3 (3.49%) Exchange Server 2003
5 2 (2.33%) Exchange Server 2007
6 1 (1.16%) SharePoint 2013
6 1 (1.16%) WebSphere Portal
6 1 (1.16%) Quickr
6 1 (1.16%) WebSphere
6 1 (1.16%) IBM Notes
6 1 (1.16%) Lotus Domino
6 1 (1.16%) WebSphere Application Server
6 1 (1.16%) WebSphere Process Server
Applications
1 18 (20.93%) MS Excel
1 18 (20.93%) MS Office
2 1 (1.16%) Spreadsheet
2 1 (1.16%) MS PowerPoint
Business Applications
1 3 (3.49%) Dynamics AX
Cloud Services
1 1 (1.16%) Microsoft Azure
Communications & Networking
1 7 (8.14%) TCP/IP
1 7 (8.14%) Wireless
2 6 (6.98%) VPN
2 6 (6.98%) SAN
3 4 (4.65%) DNS
3 4 (4.65%) DHCP
4 2 (2.33%) LAN
4 2 (2.33%) Intranet
4 2 (2.33%) Structured Cabling
5 1 (1.16%) 3G
5 1 (1.16%) VoIP
5 1 (1.16%) WAN
5 1 (1.16%) SMTP
5 1 (1.16%) GPRS
Database & Business Intelligence
1 3 (3.49%) SQL Server Analysis Services
1 3 (3.49%) SQL Server Reporting Services
1 3 (3.49%) SQL Server
2 1 (1.16%) MySQL
Development Applications
1 1 (1.16%) Eclipse
1 1 (1.16%) VSS/SourceSafe
General
1 11 (12.79%) Finance
2 3 (3.49%) Banking
2 3 (3.49%) Advertising
2 3 (3.49%) Telecoms
3 2 (2.33%) Legal
4 1 (1.16%) Investment Banking
4 1 (1.16%) Multimedia
4 1 (1.16%) Retail
4 1 (1.16%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (3.49%) ASP.NET
1 3 (3.49%) .NET
2 1 (1.16%) Regular Expression
2 1 (1.16%) JSR 286
2 1 (1.16%) Dojo
2 1 (1.16%) Spring
2 1 (1.16%) HTML
Miscellaneous
1 4 (4.65%) Management Information System
1 4 (4.65%) Blackberry
2 3 (3.49%) iPad
2 3 (3.49%) Statistics
2 3 (3.49%) Smartphone
3 2 (2.33%) Clustering
4 1 (1.16%) Analytical Skills
4 1 (1.16%) Social Media
4 1 (1.16%) CMDB
4 1 (1.16%) Fat Client
4 1 (1.16%) Firmware
4 1 (1.16%) Thin Client
4 1 (1.16%) Handset
Operating Systems
1 40 (46.51%) Windows
2 20 (23.26%) Windows XP
3 19 (22.09%) Windows 7
4 14 (16.28%) Windows Server 2008
5 12 (13.95%) Windows Server 2003
6 8 (9.30%) Linux
7 4 (4.65%) Windows Vista
8 2 (2.33%) UNIX
8 2 (2.33%) Windows 2000
8 2 (2.33%) Windows Mobile
9 1 (1.16%) Windows 8
9 1 (1.16%) Windows Server 2012
9 1 (1.16%) NetWare
Processes & Methodologies
1 12 (13.95%) ITIL
2 5 (5.81%) Change Control
3 4 (4.65%) Service Delivery
3 4 (4.65%) Workflow
3 4 (4.65%) High Availability
4 3 (3.49%) Wealth Management
4 3 (3.49%) Logistics
4 3 (3.49%) ERP
4 3 (3.49%) Configuration Management
5 2 (2.33%) Disaster Recovery
5 2 (2.33%) Business Continuity
5 2 (2.33%) Stakeholder Management
5 2 (2.33%) Asset Management
5 2 (2.33%) Project Management
5 2 (2.33%) Data Analysis
5 2 (2.33%) Business Analysis
5 2 (2.33%) Incident Management
5 2 (2.33%) Problem Management
5 2 (2.33%) Performance Management
5 2 (2.33%) Software Licensing
Programming Languages
1 13 (15.12%) SQL
2 3 (3.49%) X++
3 2 (2.33%) Java
3 2 (2.33%) PowerShell
4 1 (1.16%) Perl
4 1 (1.16%) C
4 1 (1.16%) C#
4 1 (1.16%) VBA
Qualifications
1 12 (13.95%) Microsoft Certification
2 7 (8.14%) MCP
3 6 (6.98%) MCSE
4 5 (5.81%) MCTS
4 5 (5.81%) Degree
4 5 (5.81%) MCSA
5 3 (3.49%) MCITP
5 3 (3.49%) CCNA
5 3 (3.49%) Cisco Certification
6 2 (2.33%) CCA
6 2 (2.33%) Citrix Certification
6 2 (2.33%) VMware Certified Professional (VCP)
6 2 (2.33%) SC Cleared
6 2 (2.33%) Security Cleared
7 1 (1.16%) ITIL Certification
Quality Assurance & Compliance
1 15 (17.44%) SLA
2 1 (1.16%) COBIT
System Software
1 23 (26.74%) Active Directory
2 6 (6.98%) Hyper-V
3 5 (5.81%) VMware Infrastructure
4 4 (4.65%) VMware ESXi
5 2 (2.33%) Microsoft App-V
5 2 (2.33%) XenApp
6 1 (1.16%) DFS Replication
6 1 (1.16%) Terminal Server
6 1 (1.16%) Terminal Services
Systems Management
1 6 (6.98%) SCCM
2 3 (3.49%) SCOM
2 3 (3.49%) Backup Exec
3 2 (2.33%) WSUS
4 1 (1.16%) SCVMM
4 1 (1.16%) Cisco IPCC
Vendors
1 36 (41.86%) Microsoft
2 19 (22.09%) Citrix
3 10 (11.63%) VMware
4 7 (8.14%) Cisco
5 5 (5.81%) Sophos
5 5 (5.81%) Symantec
5 5 (5.81%) Remedy
6 4 (4.65%) HP
6 4 (4.65%) Nintex
6 4 (4.65%) SonicWALL
6 4 (4.65%) Draytek
7 3 (3.49%) Dell
7 3 (3.49%) Oracle
8 2 (2.33%) McAfee
8 2 (2.33%) AppSense
8 2 (2.33%) Juniper
8 2 (2.33%) Lotus
8 2 (2.33%) Apple
8 2 (2.33%) CA
8 2 (2.33%) EMC
Greater Manchester
Marcus Donald People
Rate: £13 to £16 per hour
Posted: 4 days ago
Cheshire
Nigel Frank International Ltd
Rate: £250 - £350 per day
Posted: 5 days ago
Manchester
Nigel Frank International Limited - Newcastle
Rate: £250 - £300 per day
Posted: 16 days ago