The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 96 71 98
Rank change year-on-year
-25 +27
Contract jobs requiring a Support Analyst 44 59 38
As % of all contract IT jobs located in the North West 1.36% 2.07% 1.19%
As % of the Job Titles category 1.50% 2.25% 1.29%
Number of daily rates quoted 19 11 13
Average daily rate
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of your Daily Rate
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£275 £198 £160
Average daily rate % change year-on-year
+39.24% +23.43%
90% offered a daily rate of more than £108 £130 £83
10% offered a daily rate of more than £335 £325 £303
UK excluding London average daily rate £205 £250 £200
% change year-on-year
-18.00% +25.00%
Number of hourly rates quoted 12 26 12
Average hourly rate £13.25 £17.50 £16.50
Average hourly rate % change year-on-year
-24.28% +6.06%
90% offered a hourly rate of more than £8.75 £9.75 £12.00
10% offered a hourly rate of more than £21.50 £20.25 £18.50
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2938 2625 2946
As % of all contract IT jobs located in the North West 91.07% 91.94% 92.44%
Number of daily rates quoted 1714 1296 1481
Average daily rate £363 £333 £338
Average daily rate % change year-on-year
+9.02% -1.48%
90% offered a daily rate of more than £213 £225 £219
10% offered a daily rate of more than £513 £488 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 177 206 190
Average hourly rate £16.16 £17.50 £17.50
Average hourly rate % change year-on-year
-7.65% -
90% offered a hourly rate of more than £10.00 £10.50 £11.60
10% offered a hourly rate of more than £45.20 £37.60 £37.50
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 20 October 2014.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 20 October 2014.

Support Analyst Hourly Rate Histogram in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -26 18 £275 -8.33% 19
Cheshire +9 15 £199 +52.88% 8
Lancashire -16 4 £325 - 3
Merseyside -5 3 - - 2
Cumbria - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 20 October 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 35 (49.30%) Windows
2 26 (36.62%) Microsoft
3 20 (28.17%) Windows 7
4 19 (26.76%) Active Directory
5 17 (23.94%) Citrix
5 17 (23.94%) Windows Server 2008
6 16 (22.54%) Windows XP
7 14 (19.72%) Windows Server 2003
8 12 (16.90%) SQL
9 11 (15.49%) MS Office
9 11 (15.49%) Finance
10 10 (14.08%) VMware
10 10 (14.08%) SLA
11 9 (12.68%) MS Excel
11 9 (12.68%) Linux
12 8 (11.27%) SharePoint
12 8 (11.27%) ITIL
12 8 (11.27%) TCP/IP
13 7 (9.86%) Service Delivery
14 6 (8.45%) Hyper-V
14 6 (8.45%) SCCM
14 6 (8.45%) SAN
14 6 (8.45%) MS Exchange
15 5 (7.04%) Symantec
15 5 (7.04%) Remedy
15 5 (7.04%) Sophos
15 5 (7.04%) Cisco
15 5 (7.04%) DNS
15 5 (7.04%) Microsoft Certification
15 5 (7.04%) SharePoint 2010

Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 20 October 2014, IT contractor jobs across the North West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.27%) SharePoint
2 6 (8.45%) MS Exchange
3 5 (7.04%) SharePoint 2010
4 4 (5.63%) Exchange Server 2010
5 3 (4.23%) Exchange Server 2003
6 2 (2.82%) Exchange Server 2007
6 2 (2.82%) IBM Notes
6 2 (2.82%) Blackberry Enterprise Server
7 1 (1.41%) WebSphere Process Server
7 1 (1.41%) WebSphere Application Server
7 1 (1.41%) WebLogic
7 1 (1.41%) IIS
7 1 (1.41%) JBoss
7 1 (1.41%) Quickr
7 1 (1.41%) WebSphere Portal
7 1 (1.41%) WebSphere
Applications
1 11 (15.49%) MS Office
2 9 (12.68%) MS Excel
3 1 (1.41%) MS PowerPoint
Business Applications
1 3 (4.23%) Dynamics AX
Cloud Services
1 1 (1.41%) Microsoft Azure
1 1 (1.41%) SaaS
Communications & Networking
1 8 (11.27%) TCP/IP
2 6 (8.45%) SAN
3 5 (7.04%) DNS
4 4 (5.63%) DHCP
5 3 (4.23%) VPN
5 3 (4.23%) Wireless
6 2 (2.82%) LAN
6 2 (2.82%) Intranet
7 1 (1.41%) WAN
Database & Business Intelligence
1 3 (4.23%) SQL Server
1 3 (4.23%) SQL Server Reporting Services
1 3 (4.23%) SQL Server Analysis Services
2 1 (1.41%) SQL Server 2008
Development Applications
1 1 (1.41%) VSS/SourceSafe
1 1 (1.41%) Eclipse
General
1 11 (15.49%) Finance
2 3 (4.23%) Advertising
2 3 (4.23%) Banking
3 2 (2.82%) Legal
4 1 (1.41%) Manufacturing
4 1 (1.41%) Retail
4 1 (1.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (5.63%) .NET
1 4 (5.63%) ASP.NET
2 1 (1.41%) CSS
2 1 (1.41%) Spring
2 1 (1.41%) Dojo
2 1 (1.41%) JSR 286
2 1 (1.41%) Regular Expression
Miscellaneous
1 4 (5.63%) Blackberry
2 3 (4.23%) Analytical Skills
2 3 (4.23%) Clustering
3 2 (2.82%) Management Information System
4 1 (1.41%) Performance Metrics
4 1 (1.41%) Statistics
4 1 (1.41%) Fat Client
4 1 (1.41%) Social Media
4 1 (1.41%) Thin Client
Operating Systems
1 35 (49.30%) Windows
2 20 (28.17%) Windows 7
3 17 (23.94%) Windows Server 2008
4 16 (22.54%) Windows XP
5 14 (19.72%) Windows Server 2003
6 9 (12.68%) Linux
7 3 (4.23%) UNIX
8 2 (2.82%) Windows 2000
8 2 (2.82%) Windows Vista
9 1 (1.41%) Red Hat Enterprise Linux
9 1 (1.41%) NetWare
9 1 (1.41%) Apple iOS
9 1 (1.41%) Windows 8
9 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 8 (11.27%) ITIL
2 7 (9.86%) Service Delivery
3 4 (5.63%) Configuration Management
3 4 (5.63%) Workflow
3 4 (5.63%) Wealth Management
3 4 (5.63%) Change Control
4 3 (4.23%) Problem Management
4 3 (4.23%) Business Continuity
4 3 (4.23%) ERP
4 3 (4.23%) Logistics
5 2 (2.82%) Business Analysis
5 2 (2.82%) Incident Management
5 2 (2.82%) Data Analysis
5 2 (2.82%) Migration
5 2 (2.82%) Project Management
5 2 (2.82%) Service Management
5 2 (2.82%) ITIL V3
5 2 (2.82%) High Availability
5 2 (2.82%) Continuous Improvement
5 2 (2.82%) Performance Management
Programming Languages
1 12 (16.90%) SQL
2 3 (4.23%) X++
3 2 (2.82%) PowerShell
3 2 (2.82%) Java
4 1 (1.41%) JavaScript
4 1 (1.41%) Perl
4 1 (1.41%) VBA
4 1 (1.41%) C#
Qualifications
1 5 (7.04%) Microsoft Certification
2 4 (5.63%) Degree
3 3 (4.23%) MCITP
3 3 (4.23%) MCP
4 2 (2.82%) MCSE
4 2 (2.82%) MCSA
4 2 (2.82%) CCNA
4 2 (2.82%) CCA
4 2 (2.82%) Citrix Certification
4 2 (2.82%) Cisco Certification
4 2 (2.82%) VMware Certified Professional (VCP)
4 2 (2.82%) MCTS
4 2 (2.82%) SC Cleared
4 2 (2.82%) Security Cleared
5 1 (1.41%) ITIL Certification
Quality Assurance & Compliance
1 10 (14.08%) SLA
2 1 (1.41%) COBIT
System Software
1 19 (26.76%) Active Directory
2 6 (8.45%) Hyper-V
3 4 (5.63%) VMware ESXi
3 4 (5.63%) VMware Infrastructure
4 2 (2.82%) Microsoft App-V
4 2 (2.82%) XenApp
5 1 (1.41%) DFS Replication
5 1 (1.41%) Firmware
5 1 (1.41%) VMware ESX
Systems Management
1 6 (8.45%) SCCM
2 3 (4.23%) SCOM
2 3 (4.23%) Backup Exec
3 2 (2.82%) WSUS
4 1 (1.41%) SCVMM
Vendors
1 26 (36.62%) Microsoft
2 17 (23.94%) Citrix
3 10 (14.08%) VMware
4 5 (7.04%) Cisco
4 5 (7.04%) Symantec
4 5 (7.04%) Remedy
4 5 (7.04%) Sophos
5 4 (5.63%) Oracle
5 4 (5.63%) HP
5 4 (5.63%) SonicWALL
5 4 (5.63%) Draytek
5 4 (5.63%) Nintex
6 3 (4.23%) EMC
6 3 (4.23%) Lotus
7 2 (2.82%) McAfee
7 2 (2.82%) Juniper
7 2 (2.82%) CA
7 2 (2.82%) Apple
7 2 (2.82%) Splunk
7 2 (2.82%) Lumension
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Manchester, Cheshire, Lancashire, Greater...
Actis Recruitment Ltd
Rate: up to £23,000 + excellent bens (per annum)
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