The statistics below represent IT contracts advertised across the North West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 107 112 96
Rank change year-on-year
+5 -16
Contract jobs requiring a Support Analyst 47 59 47
As % of all contract IT jobs located in the North West 1.33% 1.33% 1.48%
As % of the Job Titles category 1.41% 1.40% 1.58%
Number of daily rates quoted 23 29 18
Median daily rate £180 £300 £275
Median daily rate % change year-on-year
-40.00% +9.09%
90% offered a daily rate of more than £101 £99 £107
10% offered a daily rate of more than £350 £500 £325
UK excluding London median daily rate £220 £283 £200
% change year-on-year
-22.12% +41.25%
Number of hourly rates quoted 7 7 14
Median hourly rate £14.86 £12.50 £13.25
Median hourly rate % change year-on-year
+18.88% -5.66%
90% offered a hourly rate of more than £12.21 £10.80 £8.50
10% offered a hourly rate of more than £15.55 £13.80 £22.00
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3341 4208 2966
As % of all contract IT jobs located in the North West 94.30% 95.16% 93.68%
Number of daily rates quoted 2119 2570 1691
Median daily rate £395 £400 £350
Median daily rate % change year-on-year
-1.25% +14.28%
90% offered a daily rate of more than £250 £268 £213
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 135 209 196
Median hourly rate £16.00 £17.33 £16.08
Median hourly rate % change year-on-year
-7.67% +7.77%
90% offered a hourly rate of more than £10.50 £11.50 £10.00
10% offered a hourly rate of more than £53.00 £42.50 £45.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the North West

Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the North West region.

Support Analyst Daily Rate Trend in the North West

Support Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the North West region over the 3 months to 27 September 2016.

Support Analyst Daily Rate Histogram in the North West

Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the North West region.

Support Analyst Hourly Rate Trend in the North West

Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 25 £225 +80.00% 6
Cheshire +3 9 £135 -56.80% 3
Merseyside -7 5 £388 +40.90% 2
Lancashire +20 4 £125 - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Support Analyst in the job title.

1 48 (53.93%) Windows
2 39 (43.82%) Active Directory
3 24 (26.97%) Microsoft
3 24 (26.97%) Finance
4 22 (24.72%) ITIL
5 20 (22.47%) MS Office
6 18 (20.22%) Windows 7
7 16 (17.98%) MS Excel
8 14 (15.73%) SQL
9 13 (14.61%) Windows Server
10 12 (13.48%) Problem Management
11 11 (12.36%) Management Information System
11 11 (12.36%) Manufacturing
11 11 (12.36%) Project Management
11 11 (12.36%) Windows XP
11 11 (12.36%) LAN
12 10 (11.24%) WAN
12 10 (11.24%) SharePoint
12 10 (11.24%) Configuration Management
13 9 (10.11%) Office 365
13 9 (10.11%) ServiceNow
13 9 (10.11%) Release Management
13 9 (10.11%) SQL Server
13 9 (10.11%) Cisco
13 9 (10.11%) Microsoft Certification
14 8 (8.99%) TCP/IP
14 8 (8.99%) SAP
14 8 (8.99%) Blackberry
14 8 (8.99%) Windows 8
15 7 (7.87%) Service Delivery

Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) SharePoint
2 6 (6.74%) SharePoint 2013
3 5 (5.62%) Blackberry Enterprise Server
4 4 (4.49%) CMS
4 4 (4.49%) MS Exchange
5 1 (1.12%) Alfresco
5 1 (1.12%) Drupal
5 1 (1.12%) Joomla!
5 1 (1.12%) WordPress
Applications
1 20 (22.47%) MS Office
2 16 (17.98%) MS Excel
3 5 (5.62%) MS Project
4 2 (2.25%) MS PowerPoint
Business Applications
1 5 (5.62%) BASE24
1 5 (5.62%) SAP Oil and Gas
2 4 (4.49%) Unit4 Business World
3 2 (2.25%) Northgate Housing
4 1 (1.12%) Dynamics NAV
4 1 (1.12%) OpenCart
4 1 (1.12%) SAP EWM
Cloud Services
1 9 (10.11%) Office 365
Communications & Networking
1 11 (12.36%) LAN
2 10 (11.24%) WAN
3 8 (8.99%) TCP/IP
4 7 (7.87%) DNS
5 5 (5.62%) ATM
5 5 (5.62%) Extranet
6 4 (4.49%) Internet
7 2 (2.25%) DHCP
7 2 (2.25%) VPN
8 1 (1.12%) DSL
8 1 (1.12%) IP Telephony
8 1 (1.12%) Network Security
8 1 (1.12%) VLAN
8 1 (1.12%) Wi-Fi
8 1 (1.12%) WLAN
Database & Business Intelligence
1 9 (10.11%) SQL Server
2 3 (3.37%) SQL Server 2012
2 3 (3.37%) SQL Server 2014
3 2 (2.25%) MS Access
3 2 (2.25%) SQL Server 2008
4 1 (1.12%) Data Warehouse
4 1 (1.12%) GIS
4 1 (1.12%) Relational Database
4 1 (1.12%) SQL Server Analysis Services
4 1 (1.12%) SQL Server Integration Services
4 1 (1.12%) SQL Server Reporting Services
General
1 24 (26.97%) Finance
2 11 (12.36%) Manufacturing
3 6 (6.74%) Banking
3 6 (6.74%) Legal
4 5 (5.62%) Electronics
4 5 (5.62%) Law
4 5 (5.62%) Marketing
4 5 (5.62%) Telecoms
5 4 (4.49%) General Ledger
6 1 (1.12%) French Language
6 1 (1.12%) Retail
Libraries, Frameworks & Software Standards
1 5 (5.62%) J2EE
2 1 (1.12%) .NET
2 1 (1.12%) CSS
2 1 (1.12%) HTML
Miscellaneous
1 11 (12.36%) Management Information System
2 8 (8.99%) Blackberry
3 6 (6.74%) Driving Licence
4 5 (5.62%) EMV
4 5 (5.62%) IBM Mainframe
4 5 (5.62%) Life Science
4 5 (5.62%) Mainframe
4 5 (5.62%) Tandem
5 4 (4.49%) Client/Server
6 3 (3.37%) Analytical Skills
6 3 (3.37%) Computer Science
6 3 (3.37%) NHS
6 3 (3.37%) Smartphone
7 2 (2.25%) iPad
8 1 (1.12%) EMC VNX
8 1 (1.12%) Enterprise Software
8 1 (1.12%) EPoS
8 1 (1.12%) iPhone
8 1 (1.12%) Performance Metrics
8 1 (1.12%) Visualisation
Operating Systems
1 48 (53.93%) Windows
2 18 (20.22%) Windows 7
3 13 (14.61%) Windows Server
4 11 (12.36%) Windows XP
5 8 (8.99%) Windows 8
6 6 (6.74%) Unix
6 6 (6.74%) Windows Server 2008
7 5 (5.62%) Apple iOS
7 5 (5.62%) Windows Server 2012
8 4 (4.49%) Linux
8 4 (4.49%) Mac OS X
9 3 (3.37%) Windows Phone
10 1 (1.12%) Red Hat Enterprise Linux
10 1 (1.12%) Solaris
10 1 (1.12%) Ubuntu
10 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 22 (24.72%) ITIL
2 12 (13.48%) Problem Management
3 11 (12.36%) Project Management
4 10 (11.24%) Configuration Management
5 9 (10.11%) Release Management
6 7 (7.87%) Business Intelligence
6 7 (7.87%) Change Management
6 7 (7.87%) Service Delivery
7 6 (6.74%) ETL
7 6 (6.74%) PRINCE2
7 6 (6.74%) Service Management
7 6 (6.74%) Supplier Management
8 5 (5.62%) Coaching
8 5 (5.62%) Dashboard Development
8 5 (5.62%) Digital Marketing
8 5 (5.62%) Programme Management
9 4 (4.49%) Document Management
9 4 (4.49%) ITIL V3
9 4 (4.49%) Logistics
10 3 (3.37%) Data Analysis
Programming Languages
1 14 (15.73%) SQL
2 5 (5.62%) COBOL
2 5 (5.62%) Java
2 5 (5.62%) VBA
3 2 (2.25%) C#
3 2 (2.25%) PL/SQL
3 2 (2.25%) T-SQL
4 1 (1.12%) JavaScript
4 1 (1.12%) PHP
4 1 (1.12%) PowerShell
Qualifications
1 9 (10.11%) Microsoft Certification
2 5 (5.62%) MCP
2 5 (5.62%) MCSE
3 4 (4.49%) MCDST
3 4 (4.49%) Security Cleared
4 3 (3.37%) CCNA
4 3 (3.37%) Cisco Certification
4 3 (3.37%) ITIL Certification
4 3 (3.37%) SC Cleared
5 2 (2.25%) DBS Check
5 2 (2.25%) MCSA
5 2 (2.25%) MCTS
6 1 (1.12%) BPSS Clearance
6 1 (1.12%) Degree
6 1 (1.12%) EMCSA
6 1 (1.12%) MCITP
Quality Assurance & Compliance
1 2 (2.25%) QA
1 2 (2.25%) SLA
2 1 (1.12%) ISO/IEC 27001
System Software
1 39 (43.82%) Active Directory
2 5 (5.62%) VMware Infrastructure
3 3 (3.37%) vSphere
4 1 (1.12%) Firmware
4 1 (1.12%) Hyper-V
4 1 (1.12%) Virtual Servers
Systems Management
1 3 (3.37%) SCCM
2 1 (1.12%) DameWare
2 1 (1.12%) EMC NetWorker
2 1 (1.12%) SmoothWall
Vendors
1 24 (26.97%) Microsoft
2 9 (10.11%) Cisco
2 9 (10.11%) ServiceNow
3 8 (8.99%) SAP
4 6 (6.74%) LANDesk
4 6 (6.74%) Remedy
4 6 (6.74%) VMware
4 6 (6.74%) Wyse
5 5 (5.62%) Citrix
5 5 (5.62%) IBM
6 2 (2.25%) Northgate
6 2 (2.25%) Oracle
6 2 (2.25%) Sun
7 1 (1.12%) EMC
7 1 (1.12%) iManage
7 1 (1.12%) Mitel
7 1 (1.12%) NetApp
7 1 (1.12%) Red Hat
7 1 (1.12%) Tableau
7 1 (1.12%) Veeam
Liverpool, Merseyside
Robert Walters
Rate: £120 - £160 per day
Posted: 4 days ago