The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Merseyside region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Services Delivery
North West / Merseyside
Rank 35 35 27
Rank change year-on-year
0 -8
Contract jobs citing Service Delivery 3 3 5
As % of all contract IT jobs located in Merseyside 1.16% 0.90% 1.98%
As % of the Processes & Methodologies category 1.49% 1.09% 2.79%
Number of daily rates quoted 1 0 3
Median daily rate £500 - £300
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £11.00
UK excluding London median hourly rate £12.88 £21.50 £14.00
% change year-on-year
-40.11% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
202 275 179
As % of all contract IT jobs located in Merseyside 78.29% 82.83% 71.03%
Number of daily rates quoted 134 161 95
Median daily rate £480 £425 £305
Median daily rate % change year-on-year
+12.94% +39.34%
90% offered a daily rate of more than £325 £225 £220
10% offered a daily rate of more than £600 £500 £540
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 10 5 6
Median hourly rate £12.50 £40.00 £15.00
Median hourly rate % change year-on-year
-68.75% +166.66%
90% offered a hourly rate of more than £10.90 £32.50 £11.75
10% offered a hourly rate of more than £17.15 £71.50 £16.05
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Delivery
Jobs Demand Trend in Merseyside

The demand trend of contract jobs across the Merseyside region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Merseyside

Service Delivery
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Merseyside region.

Service Delivery Daily Rate Trend in Merseyside

Service Delivery
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Merseyside region.

Service Delivery Hourly Rate Trend in Merseyside

Service Delivery
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +5 2 £500 - 2
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Merseyside

For the 6 months to 20 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for Service Delivery.

1 3 (42.86%) ITIL
1 3 (42.86%) Change Management
1 3 (42.86%) Finance
1 3 (42.86%) Analytical Skills
2 2 (28.57%) Target Operating Model
2 2 (28.57%) Service Management
2 2 (28.57%) Service Design
2 2 (28.57%) Customer Insight
2 2 (28.57%) Business Analytics
2 2 (28.57%) Business Transformation
2 2 (28.57%) Analytics
2 2 (28.57%) Agile Software Development
2 2 (28.57%) Lean Six Sigma
2 2 (28.57%) Customer Engagement
2 2 (28.57%) Six Sigma
2 2 (28.57%) Project Management
2 2 (28.57%) Business Intelligence
3 1 (14.29%) SLA
3 1 (14.29%) Microsoft
3 1 (14.29%) Intranet
3 1 (14.29%) Unix
3 1 (14.29%) Windows
3 1 (14.29%) Linux
3 1 (14.29%) MS Visio
3 1 (14.29%) Mainframe
3 1 (14.29%) Oracle
3 1 (14.29%) MS Office
3 1 (14.29%) Regression Testing
3 1 (14.29%) ITSM
3 1 (14.29%) SaaS

Service Delivery
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) MS Office
1 1 (14.29%) MS Visio
Cloud Services
1 1 (14.29%) SaaS
Communications & Networking
1 1 (14.29%) Intranet
General
1 3 (42.86%) Finance
2 1 (14.29%) Banking
2 1 (14.29%) Legal
Job Titles
1 3 (42.86%) Analyst
2 2 (28.57%) Business Manager
2 2 (28.57%) ITIL Manager
2 2 (28.57%) ITIL Service Manager
2 2 (28.57%) Service Manager
3 1 (14.29%) Business Change Manager
3 1 (14.29%) Business Improvement Manager
3 1 (14.29%) Change Manager
3 1 (14.29%) Delivery Manager
3 1 (14.29%) Digital Transformation
3 1 (14.29%) Digital Transformation Manager
3 1 (14.29%) HR Analyst
3 1 (14.29%) ITIL Service Delivery Manager
3 1 (14.29%) Project Analyst
3 1 (14.29%) Services Delivery Analyst
3 1 (14.29%) Services Delivery Manager
3 1 (14.29%) Technical Delivery Manager
3 1 (14.29%) Technical Manager
3 1 (14.29%) Technical Services Manager
3 1 (14.29%) Transformation Manager
Miscellaneous
1 3 (42.86%) Analytical Skills
2 1 (14.29%) Mainframe
2 1 (14.29%) Mobile App
Operating Systems
1 1 (14.29%) Linux
1 1 (14.29%) Unix
1 1 (14.29%) Windows
Processes & Methodologies
1 3 (42.86%) Change Management
1 3 (42.86%) ITIL
2 2 (28.57%) Agile Software Development
2 2 (28.57%) Analytics
2 2 (28.57%) Business Analytics
2 2 (28.57%) Business Intelligence
2 2 (28.57%) Business Transformation
2 2 (28.57%) Customer Engagement
2 2 (28.57%) Customer Insight
2 2 (28.57%) Lean Six Sigma
2 2 (28.57%) Project Management
2 2 (28.57%) Service Design
2 2 (28.57%) Service Management
2 2 (28.57%) Six Sigma
2 2 (28.57%) Target Operating Model
3 1 (14.29%) Coaching
3 1 (14.29%) Incident Management
3 1 (14.29%) ITSM
3 1 (14.29%) Mentoring
3 1 (14.29%) Regression Testing
Qualifications
1 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (14.29%) SLA
Vendors
1 1 (14.29%) Microsoft
1 1 (14.29%) Oracle
1 1 (14.29%) ServiceNow