The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Merseyside region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 26 30 23
Rank change year-on-year
+4 -7
Contract jobs citing Service Delivery 10 3 11
As % of all contract IT jobs located in Merseyside 3.45% 1.42% 5.16%
As % of the Processes & Methodologies category 4.90% 2.21% 7.53%
Number of daily rates quoted 3 0 3
Average daily rate
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£300 - £490
90% offered a daily rate of more than £280 - £408
10% offered a daily rate of more than £560 - £494
UK excluding London average daily rate £375 £363 £345
% change year-on-year
+3.44% +5.07%
Number of hourly rates quoted 1 1 1
Average hourly rate £11.00 £14.00 £22.50
Average hourly rate % change year-on-year
-21.42% -37.77%
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
204 136 146
As % of all contract IT jobs located in Merseyside 70.34% 64.15% 68.54%
Number of daily rates quoted 107 88 80
Average daily rate £313 £335 £350
Average daily rate % change year-on-year
-6.71% -4.28%
90% offered a daily rate of more than £213 £210 £205
10% offered a daily rate of more than £520 £475 £495
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 5 6 2
Average hourly rate £15.00 £16.50 £22.50
Average hourly rate % change year-on-year
-9.09% -26.66%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Merseyside

Service Delivery
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Merseyside region.

Service Delivery Daily Rate Trend in Merseyside

Service Delivery
Daily Rate Histogram in Merseyside

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Merseyside region over the 3 months to 18 December 2014.

Service Delivery Daily Rate Histogram in Merseyside

Service Delivery
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Merseyside region.

Service Delivery Hourly Rate Trend in Merseyside

Service Delivery
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wirral - 5 - -
Liverpool -1 4 £300 - 1
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Merseyside

For the 6 months to 18 December 2014, IT contractor jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 9 (56.25%) Finance
2 8 (50.00%) SLA
3 6 (37.50%) ITIL
4 5 (31.25%) Service Management
4 5 (31.25%) CMMI
4 5 (31.25%) SaaS
4 5 (31.25%) Procure-to-pay
4 5 (31.25%) Performance Metrics
5 4 (25.00%) Project Management
6 3 (18.75%) Stakeholder Management
6 3 (18.75%) Analytical Skills
7 2 (12.50%) Mentoring
7 2 (12.50%) CTC Cleared
7 2 (12.50%) Security Cleared
7 2 (12.50%) Operations Management
7 2 (12.50%) Windows
8 1 (6.25%) Linux
8 1 (6.25%) Windows 2000
8 1 (6.25%) MS Excel
8 1 (6.25%) Windows XP
8 1 (6.25%) MS Visio
8 1 (6.25%) C
8 1 (6.25%) SQL
8 1 (6.25%) VBA
8 1 (6.25%) Oracle
8 1 (6.25%) SAP
8 1 (6.25%) Microsoft
8 1 (6.25%) Active Directory
8 1 (6.25%) Citrix
8 1 (6.25%) Tivoli

Service Delivery
Top Related IT Skills in Merseyside by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Merseyside region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Visio
1 1 (6.25%) MS PowerPoint
Business Applications
1 1 (6.25%) SAP R/3
Cloud Services
1 5 (31.25%) SaaS
Database & Business Intelligence
1 1 (6.25%) Hadoop
1 1 (6.25%) Big Data
1 1 (6.25%) Oracle Database
General
1 9 (56.25%) Finance
2 1 (6.25%) Automotive
2 1 (6.25%) Legal
2 1 (6.25%) Manufacturing
2 1 (6.25%) Military
2 1 (6.25%) Banking
2 1 (6.25%) Billing
Job Titles
1 9 (56.25%) Analyst
2 5 (31.25%) Service Analyst
3 4 (25.00%) Operations Manager
3 4 (25.00%) Services Delivery Analyst
4 2 (12.50%) IT Operations Manager
5 1 (6.25%) Architect
5 1 (6.25%) Solutions Architect
5 1 (6.25%) Support Analyst
5 1 (6.25%) Applications Support
5 1 (6.25%) Applications Support Analyst
5 1 (6.25%) Service Desk Analyst
5 1 (6.25%) Technical Manager
5 1 (6.25%) Technical Operations Manager
5 1 (6.25%) Portfolio Manager
5 1 (6.25%) MI Analyst
Miscellaneous
1 5 (31.25%) Performance Metrics
2 3 (18.75%) Analytical Skills
3 1 (6.25%) Blackberry
3 1 (6.25%) Credit Risk
3 1 (6.25%) Economics
Operating Systems
1 2 (12.50%) Windows
2 1 (6.25%) Linux
2 1 (6.25%) Windows 2000
2 1 (6.25%) Windows XP
2 1 (6.25%) UNIX
2 1 (6.25%) Windows Vista
2 1 (6.25%) Windows 7
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Service Management
2 5 (31.25%) CMMI
2 5 (31.25%) Procure-to-pay
3 4 (25.00%) Project Management
4 3 (18.75%) Stakeholder Management
5 2 (12.50%) Mentoring
5 2 (12.50%) Operations Management
6 1 (6.25%) Configuration Management
6 1 (6.25%) Change Management
6 1 (6.25%) Time Management
6 1 (6.25%) Business Continuity
6 1 (6.25%) TOGAF
6 1 (6.25%) Data Analysis
6 1 (6.25%) Supplier Management
6 1 (6.25%) Cost-Benefit Analysis
6 1 (6.25%) Capacity Planning
6 1 (6.25%) Stakeholder Engagement
6 1 (6.25%) Process Improvement
6 1 (6.25%) Root Cause Analysis
Programming Languages
1 1 (6.25%) C
1 1 (6.25%) SQL
1 1 (6.25%) VBA
1 1 (6.25%) Shell Script
Qualifications
1 2 (12.50%) CTC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 8 (50.00%) SLA
2 1 (6.25%) Basel III
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) Tivoli Workload Scheduler
Systems Management
1 1 (6.25%) Tivoli
Vendors
1 1 (6.25%) Oracle
1 1 (6.25%) SAP
1 1 (6.25%) Microsoft
1 1 (6.25%) Citrix