The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 86 72 57
Rank change year-on-year
-14 -15
Contract jobs citing Service Delivery 66 99 92
As % of all contract IT jobs located in the North West 1.89% 2.36% 2.98%
As % of the Processes & Methodologies category 2.33% 2.93% 3.94%
Number of daily rates quoted 35 60 50
Median daily rate £375 £463 £350
Median daily rate % change year-on-year
-18.91% +32.14%
90% offered a daily rate of more than £104 £327 £319
10% offered a daily rate of more than £515 £546 £518
UK excluding London median daily rate £375 £400 £380
% change year-on-year
-6.25% +5.26%
Number of hourly rates quoted 2 1 6
Median hourly rate £100.04 £17.50 £10.96
Median hourly rate % change year-on-year
+471.65% +59.70%
90% offered a hourly rate of more than £30.07 £17.50 £9.50
10% offered a hourly rate of more than £170.01 £17.50 £25.00
UK excluding London median hourly rate £22.00 £17.50 £15.00
% change year-on-year
+25.71% +16.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2836 3383 2337
As % of all contract IT jobs located in the North West 81.38% 80.59% 75.70%
Number of daily rates quoted 1781 2057 1298
Median daily rate £400 £401 £370
Median daily rate % change year-on-year
-0.12% +8.24%
90% offered a daily rate of more than £288 £290 £263
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 88 134 102
Median hourly rate £21.05 £40.00 £25.00
Median hourly rate % change year-on-year
-47.38% +60.00%
90% offered a hourly rate of more than £12.03 £16.16 £12.50
10% offered a hourly rate of more than £59.31 £59.50 £67.00
UK excluding London median hourly rate £30.00 £32.54 £25.75
% change year-on-year
-7.80% +26.36%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 August 2016.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 August 2016.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 34 £340 -16.81% 19
Lancashire +22 15 £256 -48.96% 2
Cheshire -17 10 £450 -10.00% 9
Merseyside +7 3 £446 +4.87%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 30 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Delivery.

1 61 (33.33%) ITIL
2 50 (27.32%) Finance
3 34 (18.58%) Service Management
4 30 (16.39%) Agile Software Development
5 29 (15.85%) Project Management
6 24 (13.11%) Stakeholder Management
7 19 (10.38%) Microsoft
7 19 (10.38%) Continuous Improvement
8 17 (9.29%) Migration
9 16 (8.74%) Firewall
9 16 (8.74%) Citrix
9 16 (8.74%) Cisco
9 16 (8.74%) Windows
10 15 (8.20%) ITIL Certification
10 15 (8.20%) Analytical Skills
11 14 (7.65%) Problem Management
11 14 (7.65%) Risk Management
11 14 (7.65%) Data Analysis
12 13 (7.10%) Change Management
12 13 (7.10%) VMware
12 13 (7.10%) Oracle
12 13 (7.10%) Degree
13 12 (6.56%) PRINCE2
13 12 (6.56%) Knowledge Management
14 11 (6.01%) Business Analysis
14 11 (6.01%) Banking
14 11 (6.01%) CheckPoint
14 11 (6.01%) Cisco Certification
14 11 (6.01%) CCNP
14 11 (6.01%) ISO/IEC 27001

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.73%) SharePoint
2 4 (2.19%) SAS
2 4 (2.19%) Skype for Business
3 3 (1.64%) Drupal
4 2 (1.09%) Apache
4 2 (1.09%) FileNet
4 2 (1.09%) IIS
4 2 (1.09%) MS Exchange
4 2 (1.09%) Tomcat
4 2 (1.09%) WebLogic
4 2 (1.09%) WebSphere
4 2 (1.09%) WebSphere Application Server
4 2 (1.09%) WebSphere Process Server
5 1 (0.55%) CICS
5 1 (0.55%) Confluence
5 1 (0.55%) IBM Notes
5 1 (0.55%) OpenStack
Applications
1 4 (2.19%) MS Excel
2 3 (1.64%) MS Office
3 1 (0.55%) MS PowerPoint
3 1 (0.55%) MS Visio
3 1 (0.55%) Spreadsheet
Business Applications
1 1 (0.55%) SAP BPC
1 1 (0.55%) SAP HR
Cloud Services
1 4 (2.19%) SaaS
2 3 (1.64%) Amazon AWS
2 3 (1.64%) Google Analytics
2 3 (1.64%) Google Cloud Platform
2 3 (1.64%) SuccessFactors
3 1 (0.55%) Microsoft Azure
3 1 (0.55%) Office 365
Communications & Networking
1 16 (8.74%) Firewall
2 11 (6.01%) Network Security
3 10 (5.46%) SSL
3 10 (5.46%) VoIP
3 10 (5.46%) WAN
4 9 (4.92%) Cisco ASA
5 6 (3.28%) DNS
6 4 (2.19%) DHCP
6 4 (2.19%) Intranet
6 4 (2.19%) LAN
7 3 (1.64%) Wi-Fi
7 3 (1.64%) Wireless
8 2 (1.09%) BGP
8 2 (1.09%) EIGRP
8 2 (1.09%) FTP
8 2 (1.09%) IGRP
8 2 (1.09%) IP Telephony
8 2 (1.09%) OSPF
8 2 (1.09%) Reverse Proxy
8 2 (1.09%) TCP/IP
Database & Business Intelligence
1 9 (4.92%) SQL Server
2 4 (2.19%) Data Warehouse
2 4 (2.19%) SQL Server Integration Services
2 4 (2.19%) SQL Server Reporting Services
3 3 (1.64%) BigQuery
3 3 (1.64%) MySQL
3 3 (1.64%) SAS Enterprise Guide
3 3 (1.64%) SAS Visual Analytics
3 3 (1.64%) Spatial Data
4 2 (1.09%) SQL Server 2012
5 1 (0.55%) DB2
5 1 (0.55%) Electronic Patient Records
5 1 (0.55%) MongoDB
5 1 (0.55%) Oracle Database
5 1 (0.55%) Oracle Database 11g
5 1 (0.55%) Relational Database
5 1 (0.55%) SQL Server 2008
5 1 (0.55%) SQL Server 2014
5 1 (0.55%) SQL Server 2016
5 1 (0.55%) SQL Server Analysis Services
Development Applications
1 3 (1.64%) JIRA
1 3 (1.64%) SQL Server Management Studio (SSMS)
2 2 (1.09%) ClearCase
2 2 (1.09%) ClearQuest
3 1 (0.55%) AppScan
3 1 (0.55%) Git (software)
3 1 (0.55%) NuGet
3 1 (0.55%) Octopus Deploy
3 1 (0.55%) Team Foundation Server
3 1 (0.55%) TeamCity
3 1 (0.55%) Vagrant
General
1 50 (27.32%) Finance
2 11 (6.01%) Banking
3 8 (4.37%) Pharmaceutical
4 6 (3.28%) Legal
4 6 (3.28%) Marketing
5 5 (2.73%) Local Government
5 5 (2.73%) Manufacturing
6 4 (2.19%) Retail
7 3 (1.64%) Telecoms
8 2 (1.09%) Back Office
8 2 (1.09%) Financial Institution
8 2 (1.09%) Law
9 1 (0.55%) Investment Banking
9 1 (0.55%) Publishing
9 1 (0.55%) Retail Banking
Job Titles
1 36 (19.67%) Analyst
2 34 (18.58%) Delivery Manager
3 28 (15.30%) Service Manager
4 20 (10.93%) Services Delivery Manager
5 13 (7.10%) Service Analyst
6 12 (6.56%) Business Analyst
6 12 (6.56%) Project Manager
7 11 (6.01%) Architect
8 9 (4.92%) Senior Manager
9 8 (4.37%) Business Architect
9 8 (4.37%) Consultant
9 8 (4.37%) Developer
9 8 (4.37%) Service Desk Analyst
10 7 (3.83%) Digital Delivery Manager
10 7 (3.83%) IT Manager
11 6 (3.28%) 1st Line Support
11 6 (3.28%) ITIL Manager
11 6 (3.28%) Network Security Manager
11 6 (3.28%) Security Manager
11 6 (3.28%) Service Desk Support
Libraries, Frameworks & Software Standards
1 2 (1.09%) ISPF
1 2 (1.09%) X-Windows
2 1 (0.55%) .NET
2 1 (0.55%) Middleware
2 1 (0.55%) Web Services
Miscellaneous
1 15 (8.20%) Analytical Skills
2 11 (6.01%) Data Centre
3 8 (4.37%) PKI
4 7 (3.83%) Management Information System
5 5 (2.73%) Life Science
5 5 (2.73%) Mainframe
5 5 (2.73%) User Experience
6 4 (2.19%) Computer Science
6 4 (2.19%) Tandem
6 4 (2.19%) Visualisation
7 3 (1.64%) Clustering
7 3 (1.64%) EMC VNX
7 3 (1.64%) Smartphone
7 3 (1.64%) Video Conferencing
7 3 (1.64%) Virtual Team
8 2 (1.09%) iSeries
8 2 (1.09%) IVR
8 2 (1.09%) NHS
9 1 (0.55%) PMI
9 1 (0.55%) Replication
Operating Systems
1 16 (8.74%) Windows
2 9 (4.92%) Linux
2 9 (4.92%) Windows Server
3 7 (3.83%) Unix
4 6 (3.28%) Red Hat Enterprise Linux
5 5 (2.73%) Windows Server 2008
6 4 (2.19%) Windows Server 2003
7 3 (1.64%) Apple iOS
7 3 (1.64%) Solaris
7 3 (1.64%) Windows 7
7 3 (1.64%) Windows Server 2012
8 2 (1.09%) AIX
9 1 (0.55%) Android
9 1 (0.55%) zOS
Processes & Methodologies
1 61 (33.33%) ITIL
2 34 (18.58%) Service Management
3 30 (16.39%) Agile Software Development
4 29 (15.85%) Project Management
5 24 (13.11%) Stakeholder Management
6 19 (10.38%) Continuous Improvement
7 17 (9.29%) Migration
8 14 (7.65%) Data Analysis
8 14 (7.65%) Problem Management
8 14 (7.65%) Risk Management
9 13 (7.10%) Change Management
10 12 (6.56%) Knowledge Management
10 12 (6.56%) PRINCE2
11 11 (6.01%) Business Analysis
11 11 (6.01%) Kalman Filter
11 11 (6.01%) Target Operating Model
12 10 (5.46%) Email Filtering
12 10 (5.46%) ITIL V3
12 10 (5.46%) Supplier Management
12 10 (5.46%) Web Filtering
Programming Languages
1 9 (4.92%) SQL
2 5 (2.73%) JCL
3 3 (1.64%) PowerShell
4 2 (1.09%) Jython
4 2 (1.09%) T-SQL
5 1 (0.55%) Bash Shell
5 1 (0.55%) PL/SQL
5 1 (0.55%) REXX
5 1 (0.55%) Shell Script
5 1 (0.55%) VB
5 1 (0.55%) VBA
5 1 (0.55%) VBScript
Qualifications
1 15 (8.20%) ITIL Certification
2 13 (7.10%) Degree
3 11 (6.01%) CCNP
3 11 (6.01%) Cisco Certification
4 10 (5.46%) Security Cleared
5 5 (2.73%) BPSS Clearance
5 5 (2.73%) DBS Check
5 5 (2.73%) SC Cleared
6 3 (1.64%) CCNA
6 3 (1.64%) EMCSA
6 3 (1.64%) PRINCE2 Certification
7 2 (1.09%) JNCIA
7 2 (1.09%) MCSA
7 2 (1.09%) MCSE
7 2 (1.09%) Microsoft Certification
8 1 (0.55%) ISTQB
8 1 (0.55%) MCDST
8 1 (0.55%) MCITP
8 1 (0.55%) MCTS
8 1 (0.55%) PMI Certification
Quality Assurance & Compliance
1 11 (6.01%) ISO/IEC 27001
2 10 (5.46%) SLA
3 9 (4.92%) QA
4 3 (1.64%) Disclosure Scotland
5 2 (1.09%) Data Quality
System Software
1 9 (4.92%) Active Directory
1 9 (4.92%) VMware Infrastructure
2 5 (2.73%) VMware ESX
3 3 (1.64%) Firmware
3 3 (1.64%) Oracle RAC
3 3 (1.64%) Virtual Servers
4 2 (1.09%) Docker
4 2 (1.09%) Time Sharing Option
4 2 (1.09%) VMware ESXi
Systems Management
1 9 (4.92%) SmoothWall
2 3 (1.64%) AirWatch
2 3 (1.64%) EMC NetWorker
2 3 (1.64%) SCCM
3 2 (1.09%) Oracle Identity Management
3 2 (1.09%) Oracle Identity Manager
3 2 (1.09%) Tivoli Storage Manager
4 1 (0.55%) BladeLogic
4 1 (0.55%) CA Endevor
4 1 (0.55%) Data Guard
4 1 (0.55%) Kubernetes
4 1 (0.55%) Microsoft Clustering
4 1 (0.55%) Opscode Chef
4 1 (0.55%) Puppet
Vendors
1 19 (10.38%) Microsoft
2 16 (8.74%) Cisco
2 16 (8.74%) Citrix
3 13 (7.10%) Oracle
3 13 (7.10%) VMware
4 11 (6.01%) CheckPoint
5 10 (5.46%) ServiceNow
6 8 (4.37%) Clearswift
6 8 (4.37%) IBM
6 8 (4.37%) SAP
7 7 (3.83%) Avaya
8 6 (3.28%) HP
9 5 (2.73%) EMC
9 5 (2.73%) Red Hat
10 4 (2.19%) Apple
10 4 (2.19%) Google
11 3 (1.64%) Dynatrace
11 3 (1.64%) Juniper
11 3 (1.64%) Saba
11 3 (1.64%) Samsung
Manchester, Lancashire
Robert Walters
Rate: £280 - £325 per day
Posted: 10 hours ago
Manchester, Lancashire
Oscar
Rate: £250 - £300 per day
Posted: 4 days ago
Wilmslow, Cheshire
Information Commisioners Office
Rate: £24,646 per annum + Pension + Benefits
Posted: 12 days ago