The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 91 72 58
Rank change year-on-year
-19 -14
Contract jobs citing Service Delivery 72 110 92
As % of all contract IT jobs located in the North West 2.04% 2.46% 2.85%
As % of the Processes & Methodologies category 2.45% 3.00% 3.77%
Number of daily rates quoted 43 72 60
Median daily rate £430 £500 £400
Median daily rate % change year-on-year
-14.10% +25.00%
90% offered a daily rate of more than £147 £350 £320
10% offered a daily rate of more than £658 £595 £526
UK excluding London median daily rate £400 £400 £390
% change year-on-year
- +2.56%
Number of hourly rates quoted 3 2 4
Median hourly rate £18.00 £18.00 £10.96
Median hourly rate % change year-on-year
- +64.27%
90% offered a hourly rate of more than £15.40 £17.60 £9.50
10% offered a hourly rate of more than £153.60 £18.40 £17.72
UK excluding London median hourly rate £16.50 £15.50 £15.00
% change year-on-year
+6.45% +3.33%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2939 3663 2440
As % of all contract IT jobs located in the North West 83.30% 81.82% 75.59%
Number of daily rates quoted 1877 2293 1396
Median daily rate £408 £425 £375
Median daily rate % change year-on-year
-4.11% +13.33%
90% offered a daily rate of more than £300 £288 £263
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 94 149 114
Median hourly rate £24.50 £37.00 £30.00
Median hourly rate % change year-on-year
-33.78% +23.33%
90% offered a hourly rate of more than £12.58 £13.00 £12.51
10% offered a hourly rate of more than £59.58 £56.97 £78.00
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 September 2016.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 September 2016.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -21 34 £400 -5.88% 13
Cheshire -14 23 £488 -5.79% 4
Lancashire +10 7 £175 -66.18% 2
Merseyside +8 3 £288 -39.47% 1
Cumbria +12 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 30 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Delivery.

1 49 (29.34%) ITIL
2 41 (24.55%) Service Management
3 38 (22.75%) Finance
4 32 (19.16%) Agile Software Development
5 29 (17.37%) Project Management
6 23 (13.77%) Microsoft
7 21 (12.57%) Windows
8 18 (10.78%) Security Cleared
8 18 (10.78%) Change Control
8 18 (10.78%) Analytical Skills
9 17 (10.18%) Stakeholder Management
10 15 (8.98%) Migration
10 15 (8.98%) Risk Management
10 15 (8.98%) SLA
10 15 (8.98%) Cisco
10 15 (8.98%) Citrix
11 14 (8.38%) Configuration Management
11 14 (8.38%) Programme Management
12 13 (7.78%) Active Directory
12 13 (7.78%) Continuous Improvement
13 12 (7.19%) Degree
13 12 (7.19%) Problem Management
13 12 (7.19%) WAN
13 12 (7.19%) ITIL Certification
13 12 (7.19%) VMware
13 12 (7.19%) Change Management
13 12 (7.19%) Firewall
13 12 (7.19%) Knowledge Management
14 11 (6.59%) MS Excel
14 11 (6.59%) MS Office

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.99%) SharePoint
2 4 (2.40%) SAS
2 4 (2.40%) Skype for Business
3 3 (1.80%) Drupal
4 1 (0.60%) BizTalk Server
4 1 (0.60%) CICS
4 1 (0.60%) CMS
4 1 (0.60%) Exchange Server 2010
4 1 (0.60%) IBM Notes
4 1 (0.60%) MS Exchange
4 1 (0.60%) Tomcat
4 1 (0.60%) WebLogic
4 1 (0.60%) WebSphere
4 1 (0.60%) WebSphere Application Server
4 1 (0.60%) WebSphere Process Server
Applications
1 11 (6.59%) MS Excel
1 11 (6.59%) MS Office
2 7 (4.19%) MS Visio
3 6 (3.59%) MS PowerPoint
4 1 (0.60%) Spreadsheet
Business Applications
1 1 (0.60%) SAP BPC
1 1 (0.60%) SAP HR
Cloud Services
1 5 (2.99%) Amazon AWS
2 4 (2.40%) Office 365
2 4 (2.40%) SaaS
3 3 (1.80%) Google Analytics
3 3 (1.80%) Google Cloud Platform
3 3 (1.80%) Microsoft Azure
3 3 (1.80%) SuccessFactors
4 1 (0.60%) Azure Active Directory
4 1 (0.60%) Cloud Computing
Communications & Networking
1 12 (7.19%) Firewall
1 12 (7.19%) WAN
2 10 (5.99%) Cisco ASA
2 10 (5.99%) SSL
2 10 (5.99%) VoIP
3 9 (5.39%) LAN
3 9 (5.39%) Network Security
4 7 (4.19%) DNS
5 5 (2.99%) Intranet
6 4 (2.40%) Internet
7 3 (1.80%) DHCP
8 2 (1.20%) Cisco Nexus
8 2 (1.20%) FTP
8 2 (1.20%) IP Telephony
8 2 (1.20%) NetScaler
8 2 (1.20%) Wireless
9 1 (0.60%) FCoE
9 1 (0.60%) Fibre Channel
9 1 (0.60%) MPLS
9 1 (0.60%) VLAN
Database & Business Intelligence
1 9 (5.39%) SQL Server
2 4 (2.40%) Data Warehouse
2 4 (2.40%) SQL Server Integration Services
2 4 (2.40%) SQL Server Reporting Services
3 3 (1.80%) BigQuery
3 3 (1.80%) MySQL
3 3 (1.80%) SAS Enterprise Guide
3 3 (1.80%) SAS Visual Analytics
4 2 (1.20%) Spatial Data
4 2 (1.20%) SQL Server 2012
5 1 (0.60%) Data Mining
5 1 (0.60%) Electronic Patient Records
5 1 (0.60%) MongoDB
5 1 (0.60%) Oracle Database
5 1 (0.60%) Oracle Database 11g
5 1 (0.60%) Relational Database
5 1 (0.60%) SQL Server 2008
5 1 (0.60%) SQL Server 2014
5 1 (0.60%) SQL Server 2016
5 1 (0.60%) SQL Server Analysis Services
Development Applications
1 8 (4.79%) JIRA
2 3 (1.80%) SQL Server Management Studio (SSMS)
3 1 (0.60%) AppScan
3 1 (0.60%) ClearCase
3 1 (0.60%) ClearQuest
General
1 38 (22.75%) Finance
2 8 (4.79%) Banking
2 8 (4.79%) Pharmaceutical
3 5 (2.99%) Legal
3 5 (2.99%) Marketing
4 4 (2.40%) Retail
5 3 (1.80%) Local Government
5 3 (1.80%) Manufacturing
5 3 (1.80%) Telecoms
6 2 (1.20%) Games
6 2 (1.20%) Law
7 1 (0.60%) Aerospace
7 1 (0.60%) Publishing
7 1 (0.60%) Retail Banking
Job Titles
1 36 (21.56%) Analyst
2 28 (16.77%) Delivery Manager
3 27 (16.17%) Service Manager
4 20 (11.98%) Services Delivery Manager
5 13 (7.78%) Project Manager
6 12 (7.19%) Service Analyst
7 11 (6.59%) Business Analyst
8 9 (5.39%) Architect
9 8 (4.79%) Developer
9 8 (4.79%) Service Desk Analyst
10 7 (4.19%) IT Manager
10 7 (4.19%) ITIL Manager
10 7 (4.19%) Senior Manager
10 7 (4.19%) Support Analyst
11 6 (3.59%) 1st Line Support
11 6 (3.59%) ITIL Service Manager
11 6 (3.59%) Network Security Manager
11 6 (3.59%) Security Manager
11 6 (3.59%) Senior Architect
11 6 (3.59%) Service Desk Support
Libraries, Frameworks & Software Standards
1 3 (1.80%) Node.js
2 2 (1.20%) ISPF
2 2 (1.20%) React
2 2 (1.20%) Web Services
3 1 (0.60%) Middleware
3 1 (0.60%) X-Windows
Miscellaneous
1 18 (10.78%) Analytical Skills
2 9 (5.39%) Management Information System
3 8 (4.79%) Data Centre
3 8 (4.79%) PKI
4 6 (3.59%) Smartphone
4 6 (3.59%) Wiki
5 5 (2.99%) User Experience
6 4 (2.40%) Computer Science
6 4 (2.40%) Fat Client
6 4 (2.40%) Thin Client
7 3 (1.80%) Blackberry
7 3 (1.80%) EMC VNX
7 3 (1.80%) Hybrid Cloud
7 3 (1.80%) Life Science
7 3 (1.80%) Mainframe
8 2 (1.20%) IPTV
8 2 (1.20%) iSeries
8 2 (1.20%) MHEG
8 2 (1.20%) Mobile App
8 2 (1.20%) Tandem
Operating Systems
1 21 (12.57%) Windows
2 7 (4.19%) Linux
2 7 (4.19%) Unix
2 7 (4.19%) Windows 7
3 6 (3.59%) Windows Server
4 4 (2.40%) Red Hat Enterprise Linux
5 3 (1.80%) Apple iOS
5 3 (1.80%) Solaris
5 3 (1.80%) Windows 10
5 3 (1.80%) Windows Phone
5 3 (1.80%) Windows Server 2008
6 2 (1.20%) Windows Server 2003
6 2 (1.20%) Windows Server 2012
7 1 (0.60%) AIX
7 1 (0.60%) Windows XP
7 1 (0.60%) zOS
Processes & Methodologies
1 49 (29.34%) ITIL
2 41 (24.55%) Service Management
3 32 (19.16%) Agile Software Development
4 29 (17.37%) Project Management
5 18 (10.78%) Change Control
6 17 (10.18%) Stakeholder Management
7 15 (8.98%) Migration
7 15 (8.98%) Risk Management
8 14 (8.38%) Configuration Management
8 14 (8.38%) Programme Management
9 13 (7.78%) Continuous Improvement
10 12 (7.19%) Change Management
10 12 (7.19%) Knowledge Management
10 12 (7.19%) Problem Management
11 11 (6.59%) Service Design
12 10 (5.99%) ITIL V3
13 8 (4.79%) Business Intelligence
13 8 (4.79%) Kalman Filter
13 8 (4.79%) PRINCE2
14 7 (4.19%) Email Filtering
Programming Languages
1 8 (4.79%) SQL
2 3 (1.80%) Java
2 3 (1.80%) JavaScript
3 2 (1.20%) ActionScript
3 2 (1.20%) C#
3 2 (1.20%) C++
3 2 (1.20%) JCL
3 2 (1.20%) PHP
3 2 (1.20%) Ruby
3 2 (1.20%) T-SQL
4 1 (0.60%) Jython
4 1 (0.60%) PL/SQL
4 1 (0.60%) PowerShell
4 1 (0.60%) Shell Script
4 1 (0.60%) VBA
Qualifications
1 18 (10.78%) Security Cleared
2 12 (7.19%) Degree
2 12 (7.19%) ITIL Certification
3 10 (5.99%) CCNP
3 10 (5.99%) Cisco Certification
4 7 (4.19%) BPSS Clearance
4 7 (4.19%) SC Cleared
5 5 (2.99%) DBS Check
6 3 (1.80%) EMCSA
7 2 (1.20%) CCIE
7 2 (1.20%) PMI Certification
7 2 (1.20%) PRINCE2 Certification
8 1 (0.60%) CAPM
8 1 (0.60%) CCDA
8 1 (0.60%) CCENT
8 1 (0.60%) CISM
8 1 (0.60%) CISMP
8 1 (0.60%) ISTQB
8 1 (0.60%) ITIL Foundation Certificate
8 1 (0.60%) PMP
Quality Assurance & Compliance
1 15 (8.98%) SLA
2 10 (5.99%) ISO/IEC 27001
2 10 (5.99%) QA
3 7 (4.19%) Disclosure Scotland
4 2 (1.20%) Data Quality
System Software
1 13 (7.78%) Active Directory
2 9 (5.39%) VMware Infrastructure
3 5 (2.99%) VMware ESX
4 4 (2.40%) Virtual Servers
5 3 (1.80%) Microsoft App-V
5 3 (1.80%) XenApp
6 2 (1.20%) Time Sharing Option
7 1 (0.60%) Docker
7 1 (0.60%) Microsoft Virtual Server
7 1 (0.60%) Oracle RAC
7 1 (0.60%) Virtual Desktop
Systems Management
1 7 (4.19%) SmoothWall
2 4 (2.40%) SCCM
3 3 (1.80%) AirWatch
3 3 (1.80%) EMC NetWorker
4 2 (1.20%) Oracle Identity Management
4 2 (1.20%) Oracle Identity Manager
5 1 (0.60%) Data Guard
5 1 (0.60%) Forefront Identity Manager
5 1 (0.60%) Kubernetes
5 1 (0.60%) Opscode Chef
5 1 (0.60%) Puppet
Vendors
1 23 (13.77%) Microsoft
2 15 (8.98%) Cisco
2 15 (8.98%) Citrix
3 12 (7.19%) VMware
4 9 (5.39%) Oracle
5 8 (4.79%) CheckPoint
5 8 (4.79%) Clearswift
5 8 (4.79%) SAP
5 8 (4.79%) ServiceNow
6 7 (4.19%) Avaya
7 5 (2.99%) HP
7 5 (2.99%) IBM
8 4 (2.40%) Apple
8 4 (2.40%) Google
9 3 (1.80%) AppSense
9 3 (1.80%) EMC
9 3 (1.80%) Forcepoint
9 3 (1.80%) Saba
9 3 (1.80%) Samsung
9 3 (1.80%) Verint
North West
Rullion IT Plus
Posted: 2 days ago