The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 84 64 52
Rank change year-on-year
-20 -12
Contract jobs citing Service Delivery 71 84 89
As % of all contract IT jobs located in the North West 1.89% 2.58% 3.17%
As % of the Processes & Methodologies category 2.34% 3.37% 4.27%
Number of daily rates quoted 34 35 39
Average daily rate £350 £450 £445
Average daily rate % change year-on-year
-22.22% +1.12%
90% offered a daily rate of more than £266 £310 £319
10% offered a daily rate of more than £568 £603 £535
UK excluding London average daily rate £388 £375 £388
% change year-on-year
+3.33% -3.22%
Number of hourly rates quoted 9 9 9
Average hourly rate £17.00 £19.25 £12.90
Average hourly rate % change year-on-year
-11.68% +49.22%
90% offered a hourly rate of more than £10.80 £16.00 £11.93
10% offered a hourly rate of more than £41.58 £49.50 £17.15
UK excluding London average hourly rate £21.50 £15.75 £13.25
% change year-on-year
+36.50% +18.86%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3034 2490 2082
As % of all contract IT jobs located in the North West 80.91% 76.47% 74.20%
Number of daily rates quoted 1855 1473 1055
Average daily rate £400 £390 £363
Average daily rate % change year-on-year
+2.56% +7.58%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 119 101 115
Average hourly rate £39.00 £32.54 £33.00
Average hourly rate % change year-on-year
+19.85% -1.39%
90% offered a hourly rate of more than £16.50 £14.00 £12.90
10% offered a hourly rate of more than £53.00 £49.50 £45.00
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 13 February 2016.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 13 February 2016.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 43 £350 -1.75% 28
Cheshire -10 13 £325 -20.00% 7
Merseyside +6 5 £700 +51.35% 2
Lancashire -16 5 £425 -22.90%
Cumbria +1 3 £250 - 3
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 83 (38.25%) ITIL
2 66 (30.41%) Agile Software Development
3 43 (19.82%) Finance
4 36 (16.59%) Project Management
5 35 (16.13%) Microsoft
6 33 (15.21%) Service Management
7 26 (11.98%) SLA
8 24 (11.06%) Change Management
9 23 (10.60%) Stakeholder Management
10 21 (9.68%) JavaScript
10 21 (9.68%) ITIL V3
11 20 (9.22%) PRINCE2
12 19 (8.76%) Scrum
13 17 (7.83%) TDD
13 17 (7.83%) Continuous Improvement
14 16 (7.37%) Supplier Management
14 16 (7.37%) Problem Management
14 16 (7.37%) Banking
15 15 (6.91%) Cisco
15 15 (6.91%) Release Management
15 15 (6.91%) QA
16 14 (6.45%) Windows
17 13 (5.99%) Web Services
17 13 (5.99%) Python
17 13 (5.99%) Migration
17 13 (5.99%) Incident Management
17 13 (5.99%) Performance Management
17 13 (5.99%) SDLC
18 12 (5.53%) Security Cleared
18 12 (5.53%) Configuration Management

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.84%) Node.js
1 4 (1.84%) SharePoint
1 4 (1.84%) Skype for Business
2 3 (1.38%) Exchange Server 2010
2 3 (1.38%) MS Exchange
3 2 (0.92%) Exchange Server 2013
3 2 (0.92%) WebLogic
4 1 (0.46%) BizTalk Server
4 1 (0.46%) Exchange Server 2003
Applications
1 5 (2.30%) MS Office
2 4 (1.84%) MS Excel
3 3 (1.38%) MS PowerPoint
4 1 (0.46%) MS Visio
4 1 (0.46%) Spreadsheet
Business Applications
1 4 (1.84%) Oracle Applications
2 2 (0.92%) Oracle EBS R12
2 2 (0.92%) SAP Oil and Gas
3 1 (0.46%) Dynamics NAV
3 1 (0.46%) Oracle EBS
3 1 (0.46%) Remedy ITSM
3 1 (0.46%) SAP Payroll
Cloud Services
1 2 (0.92%) Amazon AWS
2 1 (0.46%) GitHub
2 1 (0.46%) Office 365
2 1 (0.46%) SaaS
Communications & Networking
1 9 (4.15%) VoIP
2 7 (3.23%) Firewall
2 7 (3.23%) Network Security
3 6 (2.76%) Cisco ASA
3 6 (2.76%) DNS
3 6 (2.76%) Wireless
4 5 (2.30%) Cisco IOS
4 5 (2.30%) DHCP
4 5 (2.30%) TCP/IP
4 5 (2.30%) VPN
4 5 (2.30%) WAN
5 4 (1.84%) BGP
5 4 (1.84%) FTP
5 4 (1.84%) HTTP
5 4 (1.84%) SMTP
5 4 (1.84%) SNMP
5 4 (1.84%) Spanning Tree
5 4 (1.84%) SSH
5 4 (1.84%) TACACS
5 4 (1.84%) Telnet
Database & Business Intelligence
1 8 (3.69%) PostgreSQL
1 8 (3.69%) SQL Server
2 7 (3.23%) SQL Server 2008
3 6 (2.76%) SQL Server 2012
3 6 (2.76%) SQL Server Reporting Services
4 5 (2.30%) SQL Server Integration Services
5 4 (1.84%) Data Warehouse
5 4 (1.84%) MySQL
6 2 (0.92%) BusinessObjects
6 2 (0.92%) Data Mining
6 2 (0.92%) DataStage
6 2 (0.92%) GIS
7 1 (0.46%) NoSQL
7 1 (0.46%) SAP BW
7 1 (0.46%) SQL Server 2000
7 1 (0.46%) SQL Server 2005
Development Applications
1 9 (4.15%) Team Foundation Server
2 6 (2.76%) Cucumber
2 6 (2.76%) JIRA
2 6 (2.76%) Selenium
3 5 (2.30%) Visual Studio
4 4 (1.84%) Atlassian Bamboo
4 4 (1.84%) MSTest
5 2 (0.92%) NuGet
5 2 (0.92%) PeopleTools
5 2 (0.92%) Subversion
6 1 (0.46%) Gradle
6 1 (0.46%) JBehave
6 1 (0.46%) Jenkins
6 1 (0.46%) Maven
6 1 (0.46%) Mocha
General
1 43 (19.82%) Finance
2 16 (7.37%) Banking
3 9 (4.15%) Retail
4 7 (3.23%) Retail Banking
5 6 (2.76%) Telecoms
6 4 (1.84%) Back Office
6 4 (1.84%) Manufacturing
7 3 (1.38%) Games
7 3 (1.38%) Investment Banking
8 2 (0.92%) Legal
8 2 (0.92%) Local Government
8 2 (0.92%) Marketing
9 1 (0.46%) Front Office
Job Titles
1 52 (23.96%) Service Manager
2 41 (18.89%) Delivery Manager
3 40 (18.43%) Services Delivery Manager
4 34 (15.67%) Analyst
5 17 (7.83%) Business Analyst
6 16 (7.37%) Project Manager
7 15 (6.91%) Developer
8 9 (4.15%) Applications Manager
8 9 (4.15%) Integration Manager
8 9 (4.15%) IT Manager
9 7 (3.23%) .NET Developer
9 7 (3.23%) Applications Support
10 6 (2.76%) Applications Support Manager
10 6 (2.76%) Consultant
10 6 (2.76%) IT Services Manager
10 6 (2.76%) Operations Manager
10 6 (2.76%) Programme Manager
10 6 (2.76%) Service Analyst
10 6 (2.76%) Support Manager
11 5 (2.30%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 13 (5.99%) Web Services
2 9 (4.15%) .NET
3 8 (3.69%) RESTful
4 6 (2.76%) CSS
4 6 (2.76%) HTML
4 6 (2.76%) jQuery
5 5 (2.30%) ASP.NET
5 5 (2.30%) ASP.NET MVC
6 4 (1.84%) .NET Framework
6 4 (1.84%) Entity Framework
6 4 (1.84%) XML
7 3 (1.38%) AngularJS
7 3 (1.38%) Express
7 3 (1.38%) HTML5
7 3 (1.38%) Middleware
7 3 (1.38%) RabbitMQ
8 2 (0.92%) CSS3
8 2 (0.92%) EDI
8 2 (0.92%) Modernizr
9 1 (0.46%) XHTML
Miscellaneous
1 10 (4.61%) Management Information System
2 8 (3.69%) Analytical Skills
2 8 (3.69%) Mobile App
2 8 (3.69%) User Experience
3 5 (2.30%) Statistics
4 4 (1.84%) Data Centre
4 4 (1.84%) Life Science
4 4 (1.84%) Visualisation
5 3 (1.38%) MHEG
5 3 (1.38%) PKI
6 2 (0.92%) Interactive TV
6 2 (0.92%) IPTV
6 2 (0.92%) Replication
7 1 (0.46%) Celerra
7 1 (0.46%) CLARiiON
7 1 (0.46%) Economics
7 1 (0.46%) FMCG
7 1 (0.46%) Mathematics
7 1 (0.46%) NHS
7 1 (0.46%) Physics
Operating Systems
1 14 (6.45%) Windows
2 8 (3.69%) Unix
3 5 (2.30%) Android
4 4 (1.84%) Apple iOS
4 4 (1.84%) Windows Server
4 4 (1.84%) Windows Server 2008
5 3 (1.38%) Windows 7
5 3 (1.38%) Windows Server 2003
6 2 (0.92%) AIX
6 2 (0.92%) Windows Server 2012
7 1 (0.46%) Linux
7 1 (0.46%) MVS
7 1 (0.46%) Solaris
7 1 (0.46%) VME
7 1 (0.46%) Windows 8
Processes & Methodologies
1 83 (38.25%) ITIL
2 66 (30.41%) Agile Software Development
3 36 (16.59%) Project Management
4 33 (15.21%) Service Management
5 24 (11.06%) Change Management
6 23 (10.60%) Stakeholder Management
7 21 (9.68%) ITIL V3
8 20 (9.22%) PRINCE2
9 19 (8.76%) Scrum
10 17 (7.83%) Continuous Improvement
10 17 (7.83%) TDD
11 16 (7.37%) Problem Management
11 16 (7.37%) Supplier Management
12 15 (6.91%) Release Management
13 13 (5.99%) Incident Management
13 13 (5.99%) Migration
13 13 (5.99%) Performance Management
13 13 (5.99%) SDLC
14 12 (5.53%) Configuration Management
15 11 (5.07%) BDD
Programming Languages
1 21 (9.68%) JavaScript
2 13 (5.99%) Python
3 11 (5.07%) SQL
4 10 (4.61%) C#
5 7 (3.23%) C++
5 7 (3.23%) Java
6 4 (1.84%) Perl
7 2 (0.92%) C
7 2 (0.92%) PeopleCode
7 2 (0.92%) PHP
7 2 (0.92%) SQR
7 2 (0.92%) T-SQL
8 1 (0.46%) ABAP
8 1 (0.46%) COBOL
8 1 (0.46%) PowerShell
8 1 (0.46%) Ruby
8 1 (0.46%) Shell Script
Qualifications
1 12 (5.53%) Security Cleared
2 10 (4.61%) Degree
3 8 (3.69%) ITIL Certification
4 7 (3.23%) SC Cleared
5 4 (1.84%) ISEB
5 4 (1.84%) PRINCE2 Certification
6 2 (0.92%) CCNA
6 2 (0.92%) Cisco Certification
7 1 (0.46%) CCNP
7 1 (0.46%) CISM
7 1 (0.46%) CISMP
7 1 (0.46%) CISSP
7 1 (0.46%) DBS Check
7 1 (0.46%) ITIL Foundation Certificate
7 1 (0.46%) MBA
7 1 (0.46%) MCSE
7 1 (0.46%) Microsoft Certification
7 1 (0.46%) PRINCE2 Practitioner
7 1 (0.46%) Sun Certification
7 1 (0.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (11.98%) SLA
2 15 (6.91%) QA
3 7 (3.23%) Disclosure Scotland
4 2 (0.92%) ISO/IEC 27001
5 1 (0.46%) COBIT
5 1 (0.46%) PCI DSS
5 1 (0.46%) Val IT
System Software
1 6 (2.76%) VMware Infrastructure
2 5 (2.30%) Active Directory
3 3 (1.38%) Docker
4 2 (0.92%) Microsoft App-V
5 1 (0.46%) Brightmail
5 1 (0.46%) EMC RecoverPoint
5 1 (0.46%) Forefront TMG
5 1 (0.46%) vSphere
5 1 (0.46%) XenApp
Systems Management
1 8 (3.69%) AirWatch
2 4 (1.84%) Cisco CUCM
3 3 (1.38%) SCCM
4 2 (0.92%) SmoothWall
5 1 (0.46%) CA Wily
5 1 (0.46%) EMC NetWorker
5 1 (0.46%) NetBackup
5 1 (0.46%) Oracle RMAN
5 1 (0.46%) SCOM
5 1 (0.46%) SCSM
5 1 (0.46%) Symantec Enterprise Vault
Vendors
1 35 (16.13%) Microsoft
2 15 (6.91%) Cisco
3 10 (4.61%) SAP
4 9 (4.15%) Oracle
5 8 (3.69%) Citrix
6 7 (3.23%) VMware
7 4 (1.84%) Aruba
7 4 (1.84%) Fortinet
7 4 (1.84%) HP
7 4 (1.84%) Palo Alto
8 3 (1.38%) Avaya
8 3 (1.38%) ServiceNow
9 2 (0.92%) CheckPoint
9 2 (0.92%) EMC
9 2 (0.92%) Kaspersky
9 2 (0.92%) NetApp
9 2 (0.92%) OpenTV
9 2 (0.92%) PeopleSoft
9 2 (0.92%) Teradata
10 1 (0.46%) IronPort
Manchester, Lancashire
Randstad Technologies
Rate: £0.00 per day
Posted: Yesterday
Manchester, Lancashire
McGregor Boyall
Rate: £300 - £360 per day
Posted: Yesterday
Cheshire
Experis Ltd
Rate: £220.00 per day
Posted: Yesterday
Manchester, Lancashire
Reed Technology
Rate: £200 - £300 per day
Posted: 2 days ago
Stockport, Cheshire
ReThink Recruitment
Rate: £450 - £500 per day
Posted: 4 days ago
Warrington
Progressive Recruitment
Rate: £350 - £351 per day + competitive
Posted: 9 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Rate: £16.00 - £18.00 per hour
Posted: 12 days ago
Cumbria
Capita Defence & Security Resourcing
Rate: £200 - £300 per day
Posted: 16 days ago
Manchester
Orgtel
Posted: 26 days ago