The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 59 49 53
Rank change year-on-year
-10 +4
Contract jobs citing Service Delivery 77 82 73
As % of all contract IT jobs located in the North West 2.45% 3.07% 2.84%
As % of the Processes & Methodologies category 3.32% 4.22% 4.25%
Number of daily rates quoted 34 36 34
Average daily rate
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£475 £415 £375
Average daily rate % change year-on-year
+14.45% +10.66%
90% offered a daily rate of more than £308 £270 £240
10% offered a daily rate of more than £604 £525 £494
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 8 6 1
Average hourly rate £18.25 £15.41 £22.50
Average hourly rate % change year-on-year
+18.44% -31.52%
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2321 1944 1719
As % of all contract IT jobs located in the North West 73.80% 72.84% 66.89%
Number of daily rates quoted 1383 991 928
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £270 £250 £225
10% offered a daily rate of more than £550 £525 £495
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 96 97 78
Average hourly rate £27.00 £33.00 £21.50
Average hourly rate % change year-on-year
-18.18% +53.48%
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £60.00 £45.00 £50.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 January 2015.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 30 January 2015.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 24 £401 +3.02% 19
Lancashire -1 19 £551 +18.54% 1
Cheshire -16 14 £413 +3.12% 15
Merseyside -13 2 £463 +12.80% 14
Cumbria - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 30 January 2015, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 67 (38.07%) ITIL
2 66 (37.50%) Finance
3 37 (21.02%) Service Management
4 35 (19.89%) Project Management
5 34 (19.32%) Risk Management
6 33 (18.75%) Oracle
6 33 (18.75%) Security Cleared
7 32 (18.18%) SLA
8 21 (11.93%) Supplier Management
9 19 (10.80%) SC Cleared
10 18 (10.23%) Microsoft
11 15 (8.52%) Windows
11 15 (8.52%) Analytical Skills
12 14 (7.95%) SQL
13 13 (7.39%) Continuous Improvement
13 13 (7.39%) Change Control
14 12 (6.82%) CRAMM
14 12 (6.82%) Stakeholder Management
14 12 (6.82%) Change Management
14 12 (6.82%) PRINCE2
15 11 (6.25%) ITSM
15 11 (6.25%) Degree
16 10 (5.68%) Performance Management
16 10 (5.68%) Incident Management
16 10 (5.68%) Agile Software Development
16 10 (5.68%) Oracle Database
17 9 (5.11%) Performance Metrics
17 9 (5.11%) SAP
17 9 (5.11%) MS Excel
17 9 (5.11%) CRM

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 30 January 2015, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (3.41%) Oracle SOA Suite
2 5 (2.84%) SharePoint
2 5 (2.84%) IIS
3 3 (1.70%) WebLogic
3 3 (1.70%) Documentum
4 2 (1.14%) Oracle Service Bus
4 2 (1.14%) MS Exchange
5 1 (0.57%) BizTalk Server
5 1 (0.57%) Tomcat
5 1 (0.57%) CICS
5 1 (0.57%) Oracle Workflow
5 1 (0.57%) SharePoint 2013
Applications
1 9 (5.11%) MS Excel
2 5 (2.84%) MS Office
3 4 (2.27%) MS Visio
4 3 (1.70%) MS Project
5 2 (1.14%) MS PowerPoint
Business Applications
1 8 (4.55%) Oracle EBS
2 5 (2.84%) Oracle EBS R12
3 4 (2.27%) SAP SD
4 3 (1.70%) SAP FI
4 3 (1.70%) SAP Oil and Gas
5 2 (1.14%) Oracle Applications
5 2 (1.14%) ResourceLink
6 1 (0.57%) SAP R/3
6 1 (0.57%) Dynamics CRM
6 1 (0.57%) Dynamics AX
6 1 (0.57%) Oracle iRecruitment
6 1 (0.57%) Oracle Payroll
6 1 (0.57%) Oracle iProcurement
Cloud Services
1 5 (2.84%) SaaS
2 3 (1.70%) Office 365
3 2 (1.14%) Cloud Computing
Communications & Networking
1 4 (2.27%) LAN
1 4 (2.27%) WAN
2 2 (1.14%) VLAN
2 2 (1.14%) SAN
2 2 (1.14%) Firewall
2 2 (1.14%) Intranet
3 1 (0.57%) TCP/IP
3 1 (0.57%) DNS
3 1 (0.57%) Network Security
Database & Business Intelligence
1 10 (5.68%) Oracle Database
2 6 (3.41%) Oracle Database 11g
2 6 (3.41%) SQL Server
3 3 (1.70%) BODI
3 3 (1.70%) Oracle BI EE
4 1 (0.57%) EDRMS
4 1 (0.57%) Data Warehouse
4 1 (0.57%) Hadoop
4 1 (0.57%) Big Data
General
1 66 (37.50%) Finance
2 9 (5.11%) Banking
3 5 (2.84%) Telecoms
4 4 (2.27%) Retail
5 3 (1.70%) Back Office
5 3 (1.70%) Manufacturing
5 3 (1.70%) General Ledger
5 3 (1.70%) Retail Banking
6 2 (1.14%) Local Government
6 2 (1.14%) Legal
7 1 (0.57%) Advertising
7 1 (0.57%) Publishing
7 1 (0.57%) Marketing
7 1 (0.57%) Investment Banking
7 1 (0.57%) Billing
7 1 (0.57%) Military
Job Titles
1 50 (28.41%) Service Manager
2 40 (22.73%) Delivery Manager
3 39 (22.16%) Services Delivery Manager
4 31 (17.61%) Analyst
5 14 (7.95%) Project Manager
6 13 (7.39%) Integration Manager
7 10 (5.68%) Developer
8 9 (5.11%) Operations Manager
8 9 (5.11%) Service Analyst
8 9 (5.11%) Support Analyst
9 8 (4.55%) Oracle Developer
10 6 (3.41%) Oracle SOA Developer
10 6 (3.41%) SOA Developer
10 6 (3.41%) Technical Manager
10 6 (3.41%) Services Delivery Analyst
10 6 (3.41%) Consultant
10 6 (3.41%) Applications Support
11 5 (2.84%) Architect
11 5 (2.84%) IT Services Manager
11 5 (2.84%) Transition Manager
Libraries, Frameworks & Software Standards
1 6 (3.41%) WSDL
1 6 (3.41%) XML
2 5 (2.84%) J2EE
2 5 (2.84%) J2ME
2 5 (2.84%) J2SE
2 5 (2.84%) Java ME
2 5 (2.84%) Java SE
2 5 (2.84%) Java EE
3 4 (2.27%) EDI
4 1 (0.57%) Middleware
4 1 (0.57%) .NET
4 1 (0.57%) Spring
4 1 (0.57%) REST
4 1 (0.57%) Apache Camel
Miscellaneous
1 15 (8.52%) Analytical Skills
2 9 (5.11%) Performance Metrics
3 7 (3.98%) Computer Science
4 6 (3.41%) Management Information System
5 5 (2.84%) Enterprise Software
6 4 (2.27%) Mainframe
7 3 (1.70%) NHS
7 3 (1.70%) GIS
8 2 (1.14%) Blackberry
9 1 (0.57%) Credit Risk
9 1 (0.57%) IBM Mainframe
9 1 (0.57%) Data Protection Act
9 1 (0.57%) Taxonomies
9 1 (0.57%) Tandem
9 1 (0.57%) VSAM
9 1 (0.57%) Handset
9 1 (0.57%) Open Source
9 1 (0.57%) Digital Media
Operating Systems
1 15 (8.52%) Windows
2 4 (2.27%) Linux
2 4 (2.27%) UNIX
3 3 (1.70%) Windows Server 2003
3 3 (1.70%) HPUX
3 3 (1.70%) Solaris
3 3 (1.70%) Windows XP
3 3 (1.70%) Windows 7
3 3 (1.70%) Windows Server 2008
4 2 (1.14%) VME
5 1 (0.57%) Windows 2000
5 1 (0.57%) Windows Vista
5 1 (0.57%) Mac OS
5 1 (0.57%) Windows 2000 Server
Processes & Methodologies
1 67 (38.07%) ITIL
2 37 (21.02%) Service Management
3 35 (19.89%) Project Management
4 34 (19.32%) Risk Management
5 21 (11.93%) Supplier Management
6 13 (7.39%) Continuous Improvement
6 13 (7.39%) Change Control
7 12 (6.82%) CRAMM
7 12 (6.82%) Stakeholder Management
7 12 (6.82%) Change Management
7 12 (6.82%) PRINCE2
8 11 (6.25%) ITSM
9 10 (5.68%) Performance Management
9 10 (5.68%) Incident Management
9 10 (5.68%) Agile Software Development
10 9 (5.11%) CRM
10 9 (5.11%) Asset Management
11 8 (4.55%) Resource Management
11 8 (4.55%) SOA
12 7 (3.98%) Operations Management
Programming Languages
1 14 (7.95%) SQL
2 8 (4.55%) Java
3 6 (3.41%) C
4 3 (1.70%) Shell Script
5 2 (1.14%) Scala
5 2 (1.14%) PL/SQL
5 2 (1.14%) C#
5 2 (1.14%) VB
5 2 (1.14%) SQR
6 1 (0.57%) JCL
6 1 (0.57%) VBA
6 1 (0.57%) COBOL
6 1 (0.57%) PHP
6 1 (0.57%) VB6
Qualifications
1 33 (18.75%) Security Cleared
2 19 (10.80%) SC Cleared
3 11 (6.25%) Degree
4 9 (5.11%) ISEB
5 4 (2.27%) Chartered Engineer
6 3 (1.70%) PRINCE2 Certification
7 2 (1.14%) CTC Cleared
7 2 (1.14%) PRINCE2 Practitioner
7 2 (1.14%) Microsoft Certification
7 2 (1.14%) MCSE
8 1 (0.57%) Cisco Certification
8 1 (0.57%) ITIL Certification
8 1 (0.57%) CCNA
8 1 (0.57%) BC Cleared
8 1 (0.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 32 (18.18%) SLA
2 3 (1.70%) COBIT
3 2 (1.14%) QA
3 2 (1.14%) Sarbanes-Oxley
4 1 (0.57%) Basel III
System Software
1 6 (3.41%) Active Directory
2 5 (2.84%) VMware Infrastructure
3 1 (0.57%) Tivoli Workload Scheduler
Systems Management
1 1 (0.57%) Tivoli
1 1 (0.57%) Cisco IPCC
Vendors
1 33 (18.75%) Oracle
2 18 (10.23%) Microsoft
3 9 (5.11%) SAP
4 7 (3.98%) Cisco
5 5 (2.84%) VMware
6 4 (2.27%) HP
7 3 (1.70%) Business Objects
7 3 (1.70%) Citrix
7 3 (1.70%) IBM
7 3 (1.70%) Compuware
7 3 (1.70%) Fujitsu
7 3 (1.70%) F5
8 2 (1.14%) ICL
8 2 (1.14%) Capita
8 2 (1.14%) IronPort
8 2 (1.14%) Informatica
8 2 (1.14%) NetApp
9 1 (0.57%) CheckPoint
9 1 (0.57%) Remedy
9 1 (0.57%) McAfee
Runcorn
Capita - ITIN
Rate: £23000.00 - £25000.00 per annum
Posted: 15 days ago
Greater Manchester
Hays IT - Uk Posting account
Rate: £250 - £350 per day
Posted: 15 days ago
Warrington
Bluefire Consulting
Rate: £250 - £290 per day
Posted: 18 days ago
North West England
Real Staffing
Rate: £500 - £600 per day
Posted: 23 days ago