The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 58 80 78
Rank change year-on-year
+22 -2
Contract jobs citing Service Delivery 91 56 66
As % of all contract IT jobs located in the North West 2.92% 1.90% 1.94%
As % of the Processes & Methodologies category 4.02% 2.64% 2.96%
Number of daily rates quoted 57 18 30
Average daily rate
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£400 £323 £320
Average daily rate % change year-on-year
+24.03% +0.78%
90% offered a daily rate of more than £320 £190 £130
10% offered a daily rate of more than £529 £476 £530
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.44% -0.14%
Number of hourly rates quoted 5 7 6
Average hourly rate £12.42 £34.00 £21.49
Average hourly rate % change year-on-year
-63.48% +58.23%
90% offered a hourly rate of more than £9.50 £13.67 £12.50
10% offered a hourly rate of more than £23.00 £38.50 £35.32
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
2266 2124 2231
As % of all contract IT jobs located in the North West 72.72% 71.90% 65.71%
Number of daily rates quoted 1296 1080 1180
Average daily rate £375 £330 £340
Average daily rate % change year-on-year
+13.63% -2.94%
90% offered a daily rate of more than £268 £228 £238
10% offered a daily rate of more than £525 £475 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 106 114 107
Average hourly rate £30.00 £22.54 £25.50
Average hourly rate % change year-on-year
+33.09% -11.60%
90% offered a hourly rate of more than £12.71 £12.28 £12.50
10% offered a hourly rate of more than £78.00 £50.00 £49.80
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 17 September 2014.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 17 September 2014.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +19 38 £480 +28.00% 14
Manchester -6 29 £350 +21.95% 17
Lancashire -12 10 £345 - 4
Merseyside 0 6 £475 -13.63% 1
Cumbria - - - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 17 September 2014, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 64 (34.59%) ITIL
2 43 (23.24%) Finance
3 35 (18.92%) Project Management
4 33 (17.84%) Security Cleared
5 32 (17.30%) Service Management
6 31 (16.76%) Supplier Management
7 29 (15.68%) Risk Management
8 22 (11.89%) SC Cleared
8 22 (11.89%) Analytical Skills
9 21 (11.35%) PRINCE2
9 21 (11.35%) SLA
10 19 (10.27%) Stakeholder Management
10 19 (10.27%) Continuous Improvement
11 17 (9.19%) Management Information System
12 16 (8.65%) ISEB
13 15 (8.11%) Migration
14 13 (7.03%) Data Migration
15 12 (6.49%) Change Control
15 12 (6.49%) Computer Science
15 12 (6.49%) Microsoft
15 12 (6.49%) Data Warehouse
16 11 (5.95%) Windows
16 11 (5.95%) Java
16 11 (5.95%) NHS
16 11 (5.95%) Degree
16 11 (5.95%) Agile Software Development
16 11 (5.95%) ITSM
16 11 (5.95%) Scrum
16 11 (5.95%) CRAMM
16 11 (5.95%) PRINCE2 Practitioner

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 17 September 2014, IT contractor jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.08%) BizTalk Server
1 2 (1.08%) SharePoint
2 1 (0.54%) Documentum
2 1 (0.54%) CICS
2 1 (0.54%) CMS
2 1 (0.54%) SharePoint 2013
Applications
1 6 (3.24%) MS Office
2 3 (1.62%) MS Excel
2 3 (1.62%) MS Project
3 2 (1.08%) MS PowerPoint
4 1 (0.54%) MS Visio
Business Applications
1 3 (1.62%) Dynamics CRM
2 1 (0.54%) SAP R/3
2 1 (0.54%) Maximo
2 1 (0.54%) Dynamics AX
Cloud Services
1 1 (0.54%) SaaS
1 1 (0.54%) Office 365
Communications & Networking
1 7 (3.78%) BGP
1 7 (3.78%) MPLS
1 7 (3.78%) OSPF
2 4 (2.16%) Internet
3 3 (1.62%) Wireless
4 2 (1.08%) Cisco IOS
4 2 (1.08%) Firewall
4 2 (1.08%) TCP/IP
4 2 (1.08%) VPN
5 1 (0.54%) LAN
5 1 (0.54%) PSTN
5 1 (0.54%) VoIP
5 1 (0.54%) WAN
5 1 (0.54%) SAN
5 1 (0.54%) H.323
5 1 (0.54%) Intrusion Detection
5 1 (0.54%) NAS
5 1 (0.54%) MGW
5 1 (0.54%) Wireless Security
Database & Business Intelligence
1 12 (6.49%) Data Warehouse
2 8 (4.32%) SQL Server
3 7 (3.78%) SQL Server 2000
3 7 (3.78%) SQL Server 2008
4 2 (1.08%) Oracle Database
5 1 (0.54%) EDRMS
5 1 (0.54%) Oracle Database 11g
5 1 (0.54%) Oracle Database 12c
Development Applications
1 4 (2.16%) Calabash
1 4 (2.16%) Cucumber
2 3 (1.62%) MSI
3 2 (1.08%) Wise Package Studio
3 2 (1.08%) AdminStudio
4 1 (0.54%) Subversion
4 1 (0.54%) Git (software)
General
1 43 (23.24%) Finance
2 8 (4.32%) Banking
3 4 (2.16%) Retail
4 3 (1.62%) Manufacturing
4 3 (1.62%) Telecoms
5 2 (1.08%) Investment Banking
6 1 (0.54%) Pharmaceutical
6 1 (0.54%) Automotive
6 1 (0.54%) Legal
6 1 (0.54%) Advertising
6 1 (0.54%) Military
6 1 (0.54%) Billing
6 1 (0.54%) Local Government
Job Titles
1 41 (22.16%) Service Manager
2 36 (19.46%) Delivery Manager
3 33 (17.84%) Services Delivery Manager
4 28 (15.14%) Analyst
5 16 (8.65%) Business Analyst
6 15 (8.11%) Project Manager
7 14 (7.57%) Operations Manager
8 13 (7.03%) Developer
8 13 (7.03%) Data Manager
9 12 (6.49%) Data Migration Manager
10 10 (5.41%) Consultant
11 8 (4.32%) Agile Coach
12 7 (3.78%) Architect
12 7 (3.78%) .NET Developer
12 7 (3.78%) C# Developer
13 6 (3.24%) C# .NET Developer
14 5 (2.70%) Technical Consultant
14 5 (2.70%) Service Operations Manager
15 4 (2.16%) iOS Developer
15 4 (2.16%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 8 (4.32%) .NET
2 5 (2.70%) Application Packaging
3 3 (1.62%) Software Packaging
4 1 (0.54%) ASP.NET
Miscellaneous
1 22 (11.89%) Analytical Skills
2 17 (9.19%) Management Information System
3 12 (6.49%) Computer Science
4 11 (5.95%) NHS
5 4 (2.16%) PMI
6 2 (1.08%) Enterprise Software
6 2 (1.08%) User Experience
6 2 (1.08%) CMDB
6 2 (1.08%) iPad
6 2 (1.08%) iPhone
7 1 (0.54%) Mainframe
7 1 (0.54%) Blackberry
7 1 (0.54%) CESG
7 1 (0.54%) Economics
7 1 (0.54%) VSAM
7 1 (0.54%) Data Protection Act
7 1 (0.54%) Taxonomies
7 1 (0.54%) Open Source
7 1 (0.54%) Mobile App
Operating Systems
1 11 (5.95%) Windows
2 4 (2.16%) Apple iOS
2 4 (2.16%) Android
3 3 (1.62%) Windows XP
4 2 (1.08%) Windows Server 2008
4 2 (1.08%) Windows Vista
4 2 (1.08%) Windows Server 2003
4 2 (1.08%) Linux
5 1 (0.54%) UNIX
Processes & Methodologies
1 64 (34.59%) ITIL
2 35 (18.92%) Project Management
3 32 (17.30%) Service Management
4 31 (16.76%) Supplier Management
5 29 (15.68%) Risk Management
6 21 (11.35%) PRINCE2
7 19 (10.27%) Stakeholder Management
7 19 (10.27%) Continuous Improvement
8 15 (8.11%) Migration
9 13 (7.03%) Data Migration
10 12 (6.49%) Change Control
11 11 (5.95%) Agile Software Development
11 11 (5.95%) ITSM
11 11 (5.95%) Scrum
11 11 (5.95%) CRAMM
12 10 (5.41%) Release Management
12 10 (5.41%) People Management
12 10 (5.41%) Change Management
13 9 (4.86%) Resource Management
13 9 (4.86%) Mentoring
Programming Languages
1 11 (5.95%) Java
2 8 (4.32%) C#
2 8 (4.32%) SQL
2 8 (4.32%) VB
3 4 (2.16%) Objective-C
4 3 (1.62%) C
5 2 (1.08%) PowerShell
5 2 (1.08%) VB6
5 2 (1.08%) SQR
6 1 (0.54%) COBOL
6 1 (0.54%) PHP
6 1 (0.54%) Shell Script
6 1 (0.54%) JCL
6 1 (0.54%) Scala
Qualifications
1 33 (17.84%) Security Cleared
2 22 (11.89%) SC Cleared
3 16 (8.65%) ISEB
4 11 (5.95%) Degree
4 11 (5.95%) PRINCE2 Practitioner
5 9 (4.86%) APMP
6 8 (4.32%) ISEB Practitioner
7 7 (3.78%) Cisco Certification
8 6 (3.24%) PMI Certification
9 5 (2.70%) CCNP
9 5 (2.70%) CISMP
10 4 (2.16%) Security+ Certification
10 4 (2.16%) PMP
11 3 (1.62%) PRINCE2 Certification
11 3 (1.62%) ITIL Certification
12 2 (1.08%) Chartered Engineer
12 2 (1.08%) CTC Cleared
12 2 (1.08%) Microsoft Certification
12 2 (1.08%) CCIE
13 1 (0.54%) MCSE
Quality Assurance & Compliance
1 21 (11.35%) SLA
2 5 (2.70%) QA
3 1 (0.54%) BS7799
3 1 (0.54%) COBIT
System Software
1 5 (2.70%) Active Directory
2 1 (0.54%) Tivoli Workload Scheduler
2 1 (0.54%) Oracle RMAN
2 1 (0.54%) Microsoft App-V
2 1 (0.54%) Oracle RAC
Systems Management
1 5 (2.70%) SCCM
2 2 (1.08%) Symantec Endpoint Protection
2 2 (1.08%) Business Desktop Deployment
2 2 (1.08%) Norton AntiVirus
2 2 (1.08%) Systems Management Server (SMS)
3 1 (0.54%) OpenView Configuration Management
3 1 (0.54%) Tivoli
3 1 (0.54%) Backup Exec
Vendors
1 12 (6.49%) Microsoft
2 7 (3.78%) Juniper
2 7 (3.78%) Cisco
2 7 (3.78%) F5
2 7 (3.78%) Riverbed
3 6 (3.24%) SAP
4 5 (2.70%) Oracle
5 3 (1.62%) CA
5 3 (1.62%) Symantec
6 2 (1.08%) Remedy
6 2 (1.08%) CheckPoint
6 2 (1.08%) Citrix
7 1 (0.54%) Business Objects
7 1 (0.54%) Adobe
7 1 (0.54%) HP
7 1 (0.54%) Compaq
7 1 (0.54%) Dell
7 1 (0.54%) Avaya
7 1 (0.54%) McAfee
7 1 (0.54%) Primavera
Warrington
Bluefire Consulting
Rate: £250 - £270 per day
Posted: 8 hours ago
Manchester
Templeton and Partners - SAP & UK Account
Rate: £500 - 535 per day
Posted: 5 days ago
Wigan
Computer Futures
Rate: £19 - £21 per annum + competitive
Posted: 6 days ago
Warrington, Cheshire
Nationwide People Ltd
Rate: £450 - £500 Per Day Ltd Co Basis
Posted: 6 days ago
Warrington
Reed Technology - UK Posting Account
Rate: £450 - £535 per day
Posted: 6 days ago
Warrington, Cheshire
Synergize Consulting
Posted: 6 days ago
Manchester
Nigel Frank International Limited - Newcastle
Rate: £500 per day
Posted: 19 days ago