Service Delivery Contracts in the North West

Service Delivery
England > North West

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 73 49 72
Rank change year-on-year -24 +23 +12
Contract jobs citing Service Delivery 61 135 122
As % of all contract jobs advertised in the North West 2.20% 4.23% 3.02%
As % of the Processes & Methodologies category 2.55% 4.67% 3.42%
Number of daily rates quoted 42 77 64
10th Percentile £375 £413 £219
25th Percentile £456 £469 £407
Median daily rate (50th Percentile) £575 £550 £463
Median % change year-on-year +4.55% +18.92% -5.13%
75th Percentile £666 £638 £575
90th Percentile £686 £775 £650
England median daily rate £500 £525 £508
% change year-on-year -4.76% +3.45% +12.78%
Number of hourly rates quoted 5 25 11
10th Percentile - £25.75 £9.50
25th Percentile £14.00 £28.70 £9.70
Median hourly rate £16.05 £42.50 £17.24
Median % change year-on-year -62.25% +146.52% +6.34%
75th Percentile £19.18 £49.52 £40.12
90th Percentile £23.03 £65.00 £50.00
England median hourly rate £14.80 £24.81 £14.08
% change year-on-year -40.35% +76.21% -24.45%

All Process and Methodology Skills
North West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,396 2,893 3,566
As % of all contract IT jobs advertised in the North West 86.28% 90.60% 88.29%
Number of daily rates quoted 1,533 2,057 2,616
10th Percentile £306 £313 £238
25th Percentile £401 £413 £375
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +11.76%
75th Percentile £590 £588 £575
90th Percentile £688 £675 £650
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +9.14%
Number of hourly rates quoted 244 144 165
10th Percentile £10.95 £16.85 £10.63
25th Percentile £13.30 £21.25 £14.25
Median hourly rate £21.00 £35.00 £20.49
Median % change year-on-year -40.00% +70.82% +10.76%
75th Percentile £45.22 £48.91 £43.75
90th Percentile £57.50 £65.00 £58.75
England median hourly rate £35.83 £37.50 £24.48
% change year-on-year -4.45% +53.20% +1.99%

Service Delivery
Job Vacancy Trend in the North West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Service Delivery in the North West.

Daily rate trend for Service Delivery in the North West

Service Delivery
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Service Delivery in the North West over the 6 months to 29 April 2024.

Daily rate histogram for Service Delivery in the North West

Service Delivery
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing Service Delivery in the North West.

Hourly rate trend for Service Delivery in the North West

Service Delivery
Hourly Rate Histogram in the North West

Hourly rate distribution of jobs citing Service Delivery in the North West over the 6 months to 29 April 2024.

Hourly rate histogram for Service Delivery in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cumbria - 27 £585 - 2
Manchester -40 20 £500 -9.09% 46
Cheshire +7 5 £513 +10.22% 15
Lancashire -19 4 £220 -70.67% 7
Merseyside +3 3 £438 -15.87% 8
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.28%) IBM Notes
Applications
1 5 (8.20%) Microsoft Office
2 1 (1.64%) Microsoft Excel
Cloud Services
1 3 (4.92%) Cloud Computing
1 3 (4.92%) IaaS
1 3 (4.92%) PaaS
1 3 (4.92%) SaaS
2 1 (1.64%) Azure
2 1 (1.64%) Microsoft 365
2 1 (1.64%) OneDrive
Communications & Networking
1 10 (16.39%) Network Security
2 1 (1.64%) Broadband
2 1 (1.64%) DHCP
2 1 (1.64%) DNS
2 1 (1.64%) SAN
Database & Business Intelligence
1 1 (1.64%) BigQuery
1 1 (1.64%) Data Lake
1 1 (1.64%) Data Warehouse
General
1 19 (31.15%) Finance
2 11 (18.03%) Public Sector
3 3 (4.92%) Social Skills
4 2 (3.28%) French Language
4 2 (3.28%) Telecoms
5 1 (1.64%) Analytical Skills
5 1 (1.64%) Billing
5 1 (1.64%) German Language
5 1 (1.64%) Italian Language
5 1 (1.64%) Local Government
5 1 (1.64%) Manufacturing
5 1 (1.64%) Pharmaceutical
5 1 (1.64%) Spanish Language
Job Titles
1 12 (19.67%) Delivery Manager
1 12 (19.67%) Service Manager
2 10 (16.39%) Architect
2 10 (16.39%) Lead
2 10 (16.39%) Security Architect
2 10 (16.39%) Service Delivery Manager
3 7 (11.48%) Analyst
4 4 (6.56%) Infrastructure Engineer
4 4 (6.56%) Service Analyst
5 3 (4.92%) Service Desk Analyst
6 2 (3.28%) Agile Delivery Manager
6 2 (3.28%) IT Manager
6 2 (3.28%) Project Manager
6 2 (3.28%) Senior
6 2 (3.28%) Service Desk Agent
7 1 (1.64%) 3rd Line Engineer
7 1 (1.64%) Data Engineer
7 1 (1.64%) ICT Analyst
7 1 (1.64%) Senior Service Desk Analyst
7 1 (1.64%) Service Continuity Leader
Miscellaneous
1 2 (3.28%) Cyberattack
1 2 (3.28%) Management Information System
2 1 (1.64%) CMDB
2 1 (1.64%) Data Centre
2 1 (1.64%) Life Science
2 1 (1.64%) NHS
2 1 (1.64%) Taxonomies
Operating Systems
1 6 (9.84%) Windows
2 1 (1.64%) Windows 10
Processes & Methodologies
1 15 (24.59%) Stakeholder Management
2 13 (21.31%) Information Security
3 12 (19.67%) Business Case
3 12 (19.67%) ITIL
4 11 (18.03%) Business Strategy
4 11 (18.03%) Project Delivery
5 10 (16.39%) Cryptography
5 10 (16.39%) IT Strategy
5 10 (16.39%) Penetration Testing
5 10 (16.39%) Risk Management
5 10 (16.39%) Security Architecture
5 10 (16.39%) Technology Strategy
6 9 (14.75%) People Management
7 8 (13.11%) Customer Service
8 7 (11.48%) Fault Management
9 6 (9.84%) Change Management
9 6 (9.84%) Service Management
10 4 (6.56%) Infrastructure Engineering
10 4 (6.56%) Problem-Solving
10 4 (6.56%) User Experience
Programming Languages
1 3 (4.92%) SQL
Qualifications
1 21 (34.43%) SC Cleared
1 21 (34.43%) Security Cleared
2 2 (3.28%) Degree
2 2 (3.28%) DV Cleared
2 2 (3.28%) ITIL Foundation Certificate
3 1 (1.64%) BPSS Clearance
3 1 (1.64%) ITIL Certification
Quality Assurance & Compliance
1 18 (29.51%) SLA
2 10 (16.39%) ISO/IEC 27001
2 10 (16.39%) NIST
3 2 (3.28%) Accessibility
4 1 (1.64%) Data Quality
4 1 (1.64%) QA
System Software
1 2 (3.28%) Active Directory
Systems Management
1 1 (1.64%) Microsoft Intune
Vendors
1 7 (11.48%) Microsoft
2 2 (3.28%) Lotus
2 2 (3.28%) ServiceNow
3 1 (1.64%) SAP