The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 52 65 68
Rank change year-on-year
+13 +3
Contract jobs citing Service Delivery 136 101 78
As % of all contract IT jobs located in the North West 3.38% 2.54% 2.45%
As % of the Processes & Methodologies category 4.14% 3.25% 3.25%
Number of daily rates quoted 83 45 38
Median daily rate £400 £375 £413
Median daily rate % change year-on-year
+6.66% -9.09%
90% offered a daily rate of more than £250 £260 £195
10% offered a daily rate of more than £600 £475 £670
UK excluding London median daily rate £375 £375 £355
% change year-on-year
- +5.63%
Number of hourly rates quoted 7 7 7
Median hourly rate £36.00 £49.50 £12.49
Median hourly rate % change year-on-year
-27.27% +296.31%
90% offered a hourly rate of more than £15.64 £15.20 £10.75
10% offered a hourly rate of more than £47.91 £53.30 £13.80
UK excluding London median hourly rate £23.00 £20.00 £12.50
% change year-on-year
+15.00% +60.06%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North West region.

Processes & Methodologies Category
North West
Contract IT job ads with a match in the
Processes & Methodologies category
3286 3104 2399
As % of all contract IT jobs located in the North West 81.60% 78.11% 75.49%
Number of daily rates quoted 2030 1715 1253
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £550 £550 £535
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 92 147 136
Median hourly rate £37.50 £37.00 £29.00
Median hourly rate % change year-on-year
+1.35% +27.58%
90% offered a hourly rate of more than £16.00 £14.50 £12.60
10% offered a hourly rate of more than £47.91 £60.00 £45.00
UK excluding London median hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North West region.

Service Delivery Daily Rate Trend in the North West

Service Delivery
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 2 May 2016.

Service Delivery Daily Rate Histogram in the North West

Service Delivery
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North West region.

Service Delivery Hourly Rate Trend in the North West

Service Delivery
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North West region over the 3 months to 2 May 2016.

Service Delivery Hourly Rate Histogram in the North West

Service Delivery
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 66 £345 -10.96% 18
Cheshire -3 30 £425 +26.86% 9
Lancashire +12 21 £375 -1.31% 5
Merseyside - 11 £413 - 3
Cumbria +4 5 £250 -50.49% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 2 May 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Delivery.

1 74 (34.91%) ITIL
2 50 (23.58%) Finance
3 45 (21.23%) Agile Software Development
4 41 (19.34%) Project Management
5 27 (12.74%) Stakeholder Management
6 26 (12.26%) Service Management
7 25 (11.79%) Windows
8 24 (11.32%) Microsoft
9 23 (10.85%) SLA
10 20 (9.43%) Change Management
11 19 (8.96%) Degree
12 16 (7.55%) Continuous Improvement
12 16 (7.55%) Migration
13 15 (7.08%) VMware
13 15 (7.08%) Security Cleared
14 14 (6.60%) Citrix
15 13 (6.13%) ITIL Certification
15 13 (6.13%) Oracle
15 13 (6.13%) Risk Management
15 13 (6.13%) VMware Infrastructure
15 13 (6.13%) Problem Management
15 13 (6.13%) Banking
16 12 (5.66%) Data Analysis
16 12 (5.66%) PRINCE2
16 12 (5.66%) Cisco
16 12 (5.66%) User Stories
17 11 (5.19%) Target Operating Model
17 11 (5.19%) Windows Server
17 11 (5.19%) Unix
17 11 (5.19%) Active Directory

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.36%) Skype for Business
1 5 (2.36%) WebLogic
2 3 (1.42%) MS Exchange
2 3 (1.42%) SharePoint
2 3 (1.42%) WebSphere
2 3 (1.42%) WebSphere Application Server
3 2 (0.94%) Apache
3 2 (0.94%) FileNet
3 2 (0.94%) IIS
3 2 (0.94%) Tomcat
3 2 (0.94%) WebSphere Process Server
4 1 (0.47%) AquaLogic
4 1 (0.47%) Exchange Server 2003
4 1 (0.47%) Exchange Server 2010
4 1 (0.47%) Exchange Server 2013
4 1 (0.47%) GeoServer
4 1 (0.47%) Node.js
4 1 (0.47%) OpenStack
4 1 (0.47%) Oracle Application Server
4 1 (0.47%) Tuxedo
Applications
1 6 (2.83%) MS Excel
1 6 (2.83%) MS Office
2 2 (0.94%) MS PowerPoint
2 2 (0.94%) MS Visio
Business Applications
1 2 (0.94%) Oracle EBS R12
2 1 (0.47%) Dynamics NAV
2 1 (0.47%) OpenText MBPM
2 1 (0.47%) Oracle Applications
2 1 (0.47%) Oracle EBS
2 1 (0.47%) Remedy ITSM
2 1 (0.47%) SAP Payroll
Cloud Services
1 4 (1.89%) Amazon AWS
2 2 (0.94%) Office 365
3 1 (0.47%) GitHub
3 1 (0.47%) Microsoft Azure
3 1 (0.47%) SaaS
Communications & Networking
1 11 (5.19%) Firewall
2 10 (4.72%) Network Security
3 9 (4.25%) DNS
3 9 (4.25%) VoIP
3 9 (4.25%) WAN
4 7 (3.30%) DHCP
5 6 (2.83%) LAN
6 5 (2.36%) TCP/IP
6 5 (2.36%) Wireless
7 4 (1.89%) BGP
7 4 (1.89%) OSPF
7 4 (1.89%) SAN
7 4 (1.89%) Skype
7 4 (1.89%) VPN
8 3 (1.42%) Cisco ASA
8 3 (1.42%) Cisco IOS
8 3 (1.42%) FTP
8 3 (1.42%) SSL
8 3 (1.42%) Wi-Fi
9 2 (0.94%) IP Telephony
Database & Business Intelligence
1 6 (2.83%) SQL Server
2 3 (1.42%) PostgreSQL
3 2 (0.94%) BusinessObjects
3 2 (0.94%) GIS
3 2 (0.94%) SQL Server 2008
3 2 (0.94%) SQL Server 2012
4 1 (0.47%) DataStage
4 1 (0.47%) DB2
4 1 (0.47%) MongoDB
4 1 (0.47%) NoSQL
4 1 (0.47%) SAP BI
4 1 (0.47%) SAP BW
4 1 (0.47%) SQL Server 2000
4 1 (0.47%) SQL Server 2005
4 1 (0.47%) SQL Server Integration Services
4 1 (0.47%) SQL Server Reporting Services
Development Applications
1 3 (1.42%) JIRA
1 3 (1.42%) Subversion
2 2 (0.94%) ClearCase
2 2 (0.94%) ClearQuest
2 2 (0.94%) Cucumber
2 2 (0.94%) NuGet
2 2 (0.94%) PeopleTools
2 2 (0.94%) Selenium
2 2 (0.94%) Team Foundation Server
3 1 (0.47%) AppScan
3 1 (0.47%) Git (software)
3 1 (0.47%) Gradle
3 1 (0.47%) JBehave
3 1 (0.47%) Jenkins
3 1 (0.47%) Maven
3 1 (0.47%) Mocha
3 1 (0.47%) Octopus Deploy
3 1 (0.47%) TeamCity
3 1 (0.47%) Vagrant
3 1 (0.47%) Visual Studio
General
1 50 (23.58%) Finance
2 13 (6.13%) Banking
3 9 (4.25%) Telecoms
4 5 (2.36%) Legal
4 5 (2.36%) Manufacturing
4 5 (2.36%) Marketing
5 4 (1.89%) Back Office
5 4 (1.89%) Games
5 4 (1.89%) Local Government
6 3 (1.42%) Investment Banking
6 3 (1.42%) Pharmaceutical
6 3 (1.42%) Retail
7 2 (0.94%) Financial Institution
7 2 (0.94%) Retail Banking
8 1 (0.47%) French Language
8 1 (0.47%) Front Office
8 1 (0.47%) German Language
8 1 (0.47%) Law
8 1 (0.47%) Spanish Language
Job Titles
1 41 (19.34%) Analyst
2 33 (15.57%) Delivery Manager
2 33 (15.57%) Service Manager
3 23 (10.85%) Services Delivery Manager
4 19 (8.96%) Business Analyst
5 16 (7.55%) Architect
5 16 (7.55%) Project Manager
6 10 (4.72%) Business Architect
7 9 (4.25%) Consultant
7 9 (4.25%) Service Analyst
8 6 (2.83%) Applications Manager
8 6 (2.83%) Developer
8 6 (2.83%) Digital Delivery Manager
8 6 (2.83%) Head of Operations
8 6 (2.83%) Head of Service Operations
9 5 (2.36%) Programme Manager
9 5 (2.36%) Senior Manager
9 5 (2.36%) Team Leader
10 4 (1.89%) Administrator
10 4 (1.89%) Technical Analyst
Libraries, Frameworks & Software Standards
1 7 (3.30%) Web Services
2 3 (1.42%) AngularJS
2 3 (1.42%) Spring
2 3 (1.42%) XML
3 2 (0.94%) .NET
3 2 (0.94%) CSS
3 2 (0.94%) EDI
3 2 (0.94%) HTML
3 2 (0.94%) RESTful
3 2 (0.94%) X-Windows
4 1 (0.47%) ASP.NET
4 1 (0.47%) ASP.NET MVC
4 1 (0.47%) ASP.NET MVC 3
4 1 (0.47%) Backbone.js
4 1 (0.47%) Middleware
4 1 (0.47%) PostGIS
4 1 (0.47%) RabbitMQ
4 1 (0.47%) REST
4 1 (0.47%) Web Dynpro
4 1 (0.47%) XSD
Miscellaneous
1 10 (4.72%) Analytical Skills
1 10 (4.72%) Data Centre
1 10 (4.72%) Management Information System
1 10 (4.72%) User Experience
2 9 (4.25%) Visualisation
3 8 (3.77%) Computer Science
4 5 (2.36%) MHEG
4 5 (2.36%) Video Conferencing
5 4 (1.89%) Clustering
5 4 (1.89%) EMC VNX
5 4 (1.89%) Life Science
5 4 (1.89%) Mainframe
6 3 (1.42%) Interactive TV
6 3 (1.42%) IPTV
6 3 (1.42%) Mobile App
6 3 (1.42%) Statistics
6 3 (1.42%) Tandem
7 2 (0.94%) CMDB
7 2 (0.94%) FMCG
7 2 (0.94%) IVR
Operating Systems
1 25 (11.79%) Windows
2 11 (5.19%) Unix
2 11 (5.19%) Windows Server
3 8 (3.77%) Linux
3 8 (3.77%) Red Hat Enterprise Linux
3 8 (3.77%) Windows Server 2003
3 8 (3.77%) Windows Server 2008
4 5 (2.36%) AIX
4 5 (2.36%) Solaris
4 5 (2.36%) Windows 7
5 4 (1.89%) Windows Server 2012
6 2 (0.94%) Android
7 1 (0.47%) OS/390
Processes & Methodologies
1 74 (34.91%) ITIL
2 45 (21.23%) Agile Software Development
3 41 (19.34%) Project Management
4 27 (12.74%) Stakeholder Management
5 26 (12.26%) Service Management
6 20 (9.43%) Change Management
7 16 (7.55%) Continuous Improvement
7 16 (7.55%) Migration
8 13 (6.13%) Problem Management
8 13 (6.13%) Risk Management
9 12 (5.66%) Data Analysis
9 12 (5.66%) PRINCE2
9 12 (5.66%) User Stories
10 11 (5.19%) Scrum
10 11 (5.19%) Target Operating Model
11 10 (4.72%) Business Analysis
11 10 (4.72%) Configuration Management
12 9 (4.25%) BPR
12 9 (4.25%) Process Improvement
13 8 (3.77%) Capacity Management
Programming Languages
1 10 (4.72%) SQL
2 8 (3.77%) JavaScript
3 7 (3.30%) Java
4 4 (1.89%) JCL
4 4 (1.89%) PowerShell
4 4 (1.89%) Python
5 2 (0.94%) Jython
5 2 (0.94%) PeopleCode
5 2 (0.94%) Perl
5 2 (0.94%) Ruby
5 2 (0.94%) SQR
5 2 (0.94%) VB
5 2 (0.94%) VBScript
6 1 (0.47%) ABAP
6 1 (0.47%) C
6 1 (0.47%) C#
6 1 (0.47%) PHP
6 1 (0.47%) REXX
6 1 (0.47%) Shell Script
6 1 (0.47%) T-SQL
Qualifications
1 19 (8.96%) Degree
2 15 (7.08%) Security Cleared
3 13 (6.13%) ITIL Certification
4 9 (4.25%) SC Cleared
5 6 (2.83%) CCNA
5 6 (2.83%) Cisco Certification
6 4 (1.89%) CCNP
6 4 (1.89%) Microsoft Certification
7 3 (1.42%) BPSS Clearance
7 3 (1.42%) CCENT
7 3 (1.42%) EMCSA
7 3 (1.42%) ISEB
7 3 (1.42%) MCSA
7 3 (1.42%) MCSE
7 3 (1.42%) PRINCE2 Certification
8 2 (0.94%) APMP
8 2 (0.94%) DBS Check
8 2 (0.94%) JNCIA
9 1 (0.47%) CESG Certified Professional
9 1 (0.47%) CLAS
Quality Assurance & Compliance
1 23 (10.85%) SLA
2 7 (3.30%) QA
3 5 (2.36%) Disclosure Scotland
3 5 (2.36%) ISO/IEC 27001
4 1 (0.47%) COBIT
4 1 (0.47%) JSP 440
4 1 (0.47%) PCI DSS
4 1 (0.47%) Val IT
System Software
1 13 (6.13%) VMware Infrastructure
2 11 (5.19%) Active Directory
3 5 (2.36%) Firmware
3 5 (2.36%) VMware ESX
4 3 (1.42%) Docker
4 3 (1.42%) VMware ESXi
5 2 (0.94%) Oracle RAC
6 1 (0.47%) Brightmail
6 1 (0.47%) EMC RecoverPoint
6 1 (0.47%) Microsoft App-V
6 1 (0.47%) Terminal Server
6 1 (0.47%) Time Sharing Option
Systems Management
1 4 (1.89%) EMC NetWorker
2 3 (1.42%) SmoothWall
2 3 (1.42%) Tivoli Storage Manager
3 2 (0.94%) BladeLogic
3 2 (0.94%) Cisco CUCM
3 2 (0.94%) NetBackup
4 1 (0.47%) AirWatch
4 1 (0.47%) CA Endevor
4 1 (0.47%) CA Wily
4 1 (0.47%) Kubernetes
4 1 (0.47%) Opscode Chef
4 1 (0.47%) Oracle RMAN
4 1 (0.47%) Puppet
4 1 (0.47%) Symantec Enterprise Vault
Vendors
1 24 (11.32%) Microsoft
2 15 (7.08%) VMware
3 14 (6.60%) Citrix
4 13 (6.13%) Oracle
5 12 (5.66%) Cisco
6 7 (3.30%) IBM
6 7 (3.30%) SAP
7 6 (2.83%) EMC
7 6 (2.83%) Red Hat
7 6 (2.83%) ServiceNow
8 5 (2.36%) HP
9 4 (1.89%) CheckPoint
10 3 (1.42%) Avaya
10 3 (1.42%) Dynatrace
10 3 (1.42%) Juniper
10 3 (1.42%) OpenTV
11 2 (0.94%) Aruba
11 2 (0.94%) Ektron
11 2 (0.94%) Genesys
11 2 (0.94%) Palo Alto
Lancashire
Connectus
Rate: £15.06 per hour
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 2 days ago
Skelmersdale, Lancashire
Circle Recruitment
Rate: £250 - £300 per day
Posted: 6 days ago
Oldham
Hays Specialist Recruitment Ltd
Rate: £150.00 - £250.00 per day
Posted: 11 days ago
Greater Manchester
Progressive Recruitment
Rate: competitive
Posted: 24 days ago