The table below looks at the statistics for SLA skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 22 33 26
Rank change year-on-year
+11 -7
Contract jobs citing SLA 4 3 3
As % of all contract IT jobs located in Norfolk 2.12% 1.66% 1.60%
As % of the Quality Assurance & Compliance category 44.44% 21.43% 30.00%
Number of daily rates quoted 0 0 1
Average daily rate
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of your Daily Rate
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- - £220
UK excluding London average daily rate £270 £300 £275
% change year-on-year
-10.00% +9.09%
Number of hourly rates quoted 0 3 2
Average hourly rate - £12.25 £15.71
Average hourly rate % change year-on-year
- -22.02%
UK excluding London average hourly rate £14.75 £15.00 £16.25
% change year-on-year
-1.66% -7.69%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Norfolk region.

Quality Assurance & Compliance Category
Norfolk
Contract IT job ads with a match in the
Quality Assurance & Compliance category
9 14 10
As % of all contract IT jobs located in Norfolk 4.76% 7.73% 5.35%
Number of daily rates quoted 3 8 3
Average daily rate £400 £350 £225
Average daily rate % change year-on-year
+14.28% +55.55%
90% offered a daily rate of more than £310 £271 £221
10% offered a daily rate of more than £416 £366 £285
UK excluding London average daily rate £368 £350 £350
% change year-on-year
+5.00% -
Number of hourly rates quoted 0 3 2
Average hourly rate - £12.25 £15.71
Average hourly rate % change year-on-year
- -22.02%
UK excluding London average hourly rate £19.00 £18.70 £20.00
% change year-on-year
+1.60% -6.50%

SLA
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Norfolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Norfolk region.

SLA Daily Rate Trend in Norfolk

SLA
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Norfolk region.

SLA Hourly Rate Trend in Norfolk

SLA
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +11 4 - - 1
SLA
East of England

SLA
Top 30 Related IT Skills in Norfolk

For the 6 months to 18 December 2014, IT contractor jobs across the Norfolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 8 (61.54%) ITIL
1 8 (61.54%) E-Commerce
1 8 (61.54%) Service Delivery
1 8 (61.54%) Incident Management
1 8 (61.54%) ITIL V3
2 7 (53.85%) Knowledge Management
2 7 (53.85%) CMDB
2 7 (53.85%) Problem Management
2 7 (53.85%) Change Management
2 7 (53.85%) Configuration Management
2 7 (53.85%) CRM
2 7 (53.85%) Active Directory
2 7 (53.85%) Windows
3 6 (46.15%) HP
4 5 (38.46%) Management Information System
4 5 (38.46%) Citrix
5 4 (30.77%) OpenView
5 4 (30.77%) IBM Notes
5 4 (30.77%) Apache
5 4 (30.77%) SQL
5 4 (30.77%) Oracle
5 4 (30.77%) SQL Server
5 4 (30.77%) IIS
5 4 (30.77%) Lotus
5 4 (30.77%) Terminal Services
5 4 (30.77%) Microsoft
5 4 (30.77%) Middleware
6 3 (23.08%) LDAP
7 2 (15.38%) C
7 2 (15.38%) UNIX

SLA
Top Related IT Skills in Norfolk by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Norfolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) IBM Notes
1 4 (30.77%) Apache
1 4 (30.77%) IIS
2 1 (7.69%) WebSphere
Applications
1 1 (7.69%) MS Excel
1 1 (7.69%) MS Office
Communications & Networking
1 3 (23.08%) LDAP
2 1 (7.69%) Radio Access Network
2 1 (7.69%) RNC
2 1 (7.69%) Firewall
2 1 (7.69%) ATM
2 1 (7.69%) GSM
2 1 (7.69%) SDH
2 1 (7.69%) UMTS
2 1 (7.69%) DHCP
2 1 (7.69%) Ethernet
2 1 (7.69%) DNS
Database & Business Intelligence
1 4 (30.77%) SQL Server
2 1 (7.69%) DTS
Development Applications
1 1 (7.69%) MSI
General
1 1 (7.69%) Local Government
1 1 (7.69%) Telecoms
Job Titles
1 2 (15.38%) Analyst
2 1 (7.69%) Wintel Support
2 1 (7.69%) Linux Specialist
2 1 (7.69%) Project Manager
2 1 (7.69%) Desktop Support
2 1 (7.69%) Desktop Support Engineer
2 1 (7.69%) Service Desk Analyst
2 1 (7.69%) Desktop Engineer
2 1 (7.69%) Technical Specialist
2 1 (7.69%) UNIX Specialist
2 1 (7.69%) Support Technician
2 1 (7.69%) Help Desk Analyst
2 1 (7.69%) Support Engineer
2 1 (7.69%) Service Analyst
2 1 (7.69%) Field Engineer
Libraries, Frameworks & Software Standards
1 4 (30.77%) Middleware
2 1 (7.69%) Application Packaging
2 1 (7.69%) .NET
Miscellaneous
1 7 (53.85%) CMDB
2 5 (38.46%) Management Information System
3 2 (15.38%) AS400
3 2 (15.38%) Mainframe
3 2 (15.38%) Mathematics
4 1 (7.69%) Clustering
Operating Systems
1 7 (53.85%) Windows
2 2 (15.38%) UNIX
2 2 (15.38%) MVS
3 1 (7.69%) Windows Vista
3 1 (7.69%) Windows 7
3 1 (7.69%) Solaris
3 1 (7.69%) Linux
3 1 (7.69%) Windows XP
Processes & Methodologies
1 8 (61.54%) ITIL
1 8 (61.54%) E-Commerce
1 8 (61.54%) Service Delivery
1 8 (61.54%) Incident Management
1 8 (61.54%) ITIL V3
2 7 (53.85%) Knowledge Management
2 7 (53.85%) Problem Management
2 7 (53.85%) Change Management
2 7 (53.85%) Configuration Management
2 7 (53.85%) CRM
3 2 (15.38%) Agile Software Development
4 1 (7.69%) WFM
4 1 (7.69%) Data Migration
4 1 (7.69%) Software Deployment
4 1 (7.69%) Line Management
4 1 (7.69%) Coaching
4 1 (7.69%) Workflow
4 1 (7.69%) Validation
4 1 (7.69%) Migration
4 1 (7.69%) PRINCE
Programming Languages
1 4 (30.77%) SQL
2 2 (15.38%) C
Qualifications
1 2 (15.38%) SC Cleared
1 2 (15.38%) Security Cleared
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) PRINCE2 Certification
System Software
1 7 (53.85%) Active Directory
2 4 (30.77%) Terminal Services
3 1 (7.69%) VMware Infrastructure
3 1 (7.69%) Microsoft App-V
Systems Management
1 4 (30.77%) OpenView
2 2 (15.38%) Tivoli
2 2 (15.38%) HP SIM
3 1 (7.69%) EMC NetWorker
3 1 (7.69%) OpenView Configuration Management
Vendors
1 6 (46.15%) HP
2 5 (38.46%) Citrix
3 4 (30.77%) Oracle
3 4 (30.77%) Lotus
3 4 (30.77%) Microsoft
4 2 (15.38%) LANDesk
5 1 (7.69%) Nokia Solutions and Networks
5 1 (7.69%) VMware
5 1 (7.69%) EMC
5 1 (7.69%) Ericsson