The table below looks at the statistics for SLA skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 29 12 25
Rank change year-on-year
-17 +13
Contract jobs citing SLA 4 25 11
As % of all contract IT jobs located in Norfolk 1.84% 14.45% 4.76%
As % of the Quality Assurance & Compliance category 26.67% 62.50% 34.38%
Number of daily rates quoted 3 23 3
Median daily rate £164 £165 £265
Median daily rate % change year-on-year
-0.90% -37.73%
UK excluding London median daily rate £295 £300 £285
% change year-on-year
-1.66% +5.26%
Number of hourly rates quoted 0 2 5
Median hourly rate - £57.00 £26.50
Median hourly rate % change year-on-year
- +115.09%
UK excluding London median hourly rate £15.00 £15.25 £17.50
% change year-on-year
-1.63% -12.85%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Norfolk region.

Quality Assurance & Compliance Category
Norfolk
Contract IT job ads with a match in the
Quality Assurance & Compliance category
15 40 32
As % of all contract IT jobs located in Norfolk 6.91% 23.12% 13.85%
Number of daily rates quoted 12 36 18
Median daily rate £338 £175 £325
Median daily rate % change year-on-year
+92.85% -46.15%
90% offered a daily rate of more than £166 £138 £225
10% offered a daily rate of more than £523 £317 £395
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 2 2 5
Median hourly rate £24.23 £57.00 £26.50
Median hourly rate % change year-on-year
-57.50% +115.09%
UK excluding London median hourly rate £28.00 £22.03 £20.75
% change year-on-year
+27.12% +6.14%

SLA
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Norfolk region.

SLA Daily Rate Trend in Norfolk

SLA
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Norfolk region.

SLA Hourly Rate Trend in Norfolk

SLA
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -18 1 £185 +42.30%
SLA
East of England

SLA
Top 30 Related IT Skills in Norfolk

For the 6 months to 27 June 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for SLA.

1 7 (100.00%) ITIL
1 7 (100.00%) Windows
2 6 (85.71%) Finance
3 5 (71.43%) Active Directory
4 4 (57.14%) A+ Certification
4 4 (57.14%) Microsoft
4 4 (57.14%) Configuration Management
4 4 (57.14%) MCP
4 4 (57.14%) WSUS
4 4 (57.14%) CMDB
4 4 (57.14%) ITIL V3
4 4 (57.14%) Analytical Skills
4 4 (57.14%) Windows Server
5 3 (42.86%) Virtual Desktop
5 3 (42.86%) Windows 7
5 3 (42.86%) Windows Server 2008
5 3 (42.86%) SQL
5 3 (42.86%) Windows Server 2003
5 3 (42.86%) SAN
6 2 (28.57%) IIS
6 2 (28.57%) CRM
6 2 (28.57%) SharePoint
6 2 (28.57%) DHCP
6 2 (28.57%) DNS
6 2 (28.57%) Firewall
6 2 (28.57%) Windows Server 2012
7 1 (14.29%) Line Management
7 1 (14.29%) Management Information System
7 1 (14.29%) Fat Client
7 1 (14.29%) Video Conferencing

SLA
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) IIS
1 2 (28.57%) SharePoint
2 1 (14.29%) BizTalk Server
Communications & Networking
1 3 (42.86%) SAN
2 2 (28.57%) DHCP
2 2 (28.57%) DNS
2 2 (28.57%) Firewall
General
1 6 (85.71%) Finance
2 1 (14.29%) Legal
Job Titles
1 5 (71.43%) Analyst
1 5 (71.43%) Support Analyst
2 2 (28.57%) Operational Support Analyst
2 2 (28.57%) Operations Analyst
2 2 (28.57%) Operations Support Analyst
3 1 (14.29%) 3rd Line Support Analyst
3 1 (14.29%) Active Directory Analyst
3 1 (14.29%) Active Directory Support
3 1 (14.29%) Active Directory Support Analyst
3 1 (14.29%) Business Support Analyst
3 1 (14.29%) Desktop Analyst
3 1 (14.29%) Desktop Support Analyst
3 1 (14.29%) Operations Engineer
3 1 (14.29%) Senior Analyst
3 1 (14.29%) Senior Desktop Analyst
3 1 (14.29%) Senior Desktop Support
3 1 (14.29%) Senior Desktop Support Analyst
3 1 (14.29%) Senior Telephony Analyst
3 1 (14.29%) Telephony Analyst
3 1 (14.29%) Telephony Support
Miscellaneous
1 4 (57.14%) Analytical Skills
1 4 (57.14%) CMDB
2 1 (14.29%) Fat Client
2 1 (14.29%) Management Information System
2 1 (14.29%) Statistics
2 1 (14.29%) Thin Client
2 1 (14.29%) Video Conferencing
Operating Systems
1 7 (100.00%) Windows
2 4 (57.14%) Windows Server
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server 2003
3 3 (42.86%) Windows Server 2008
4 2 (28.57%) Windows Server 2012
Processes & Methodologies
1 7 (100.00%) ITIL
2 4 (57.14%) Configuration Management
2 4 (57.14%) ITIL V3
3 2 (28.57%) CRM
4 1 (14.29%) Business Intelligence
4 1 (14.29%) Line Management
4 1 (14.29%) Service Management
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 4 (57.14%) A+ Certification
1 4 (57.14%) MCP
System Software
1 5 (71.43%) Active Directory
2 3 (42.86%) Virtual Desktop
Systems Management
1 4 (57.14%) WSUS
Vendors
1 4 (57.14%) Microsoft