The first table below looks at the demand for SLA skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Norfolk region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 26 17 -
Rank change year-on-year
-9 -
Contract jobs citing SLA 9 8 0
As % of all contract IT jobs located in Norfolk 3.88% 4.94% -
As % of the Quality Assurance & Compliance category 31.03% 47.06% -
Number of daily rates quoted 2 6 0
Average daily rate
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£265 £220 -
Average daily rate % change year-on-year
+20.45% -
UK excluding London average daily rate £270 £300 £300
% change year-on-year
-10.00% -
Number of hourly rates quoted 5 1 0
Average hourly rate £26.50 £17.50 -
Average hourly rate % change year-on-year
+51.42% -
UK excluding London average hourly rate £17.50 £14.50 £15.00
% change year-on-year
+20.68% -3.33%
Quality Assurance & Compliance Category
Norfolk
Contract IT job ads with a match in the
Quality Assurance & Compliance category
29 17 7
As % of all contract IT jobs located in Norfolk 12.50% 10.49% 3.18%
Number of daily rates quoted 18 14 2
Average daily rate £325 £325 £420
Average daily rate % change year-on-year
- -22.61%
90% offered a daily rate of more than £225 £196 £404
10% offered a daily rate of more than £395 £371 £436
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 5 1 0
Average hourly rate £26.50 £17.50 -
Average hourly rate % change year-on-year
+51.42% -
UK excluding London average hourly rate £20.06 £17.50 £18.00
% change year-on-year
+14.64% -2.77%
SLA
East of England

SLA
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Norfolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Norfolk region.

SLA Daily Rate Trend in Norfolk

SLA
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Norfolk region.

SLA Hourly Rate Trend in Norfolk

SLA
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -5 8 £265 +17.77%
SLA
East of England

SLA
Top 30 Related IT Skills in Norfolk

For the 6 months to 22 July 2014, IT contractor jobs across the Norfolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 11 (73.33%) ITIL
1 11 (73.33%) ITIL V3
2 10 (66.67%) Active Directory
3 8 (53.33%) E-Commerce
3 8 (53.33%) Incident Management
4 7 (46.67%) UNIX
4 7 (46.67%) Configuration Management
4 7 (46.67%) CMDB
5 6 (40.00%) Solaris
5 6 (40.00%) Linux
6 5 (33.33%) Service Delivery
7 3 (20.00%) Mainframe
7 3 (20.00%) Change Management
7 3 (20.00%) Knowledge Management
7 3 (20.00%) Problem Management
8 2 (13.33%) .NET
8 2 (13.33%) Windows
8 2 (13.33%) CRM
8 2 (13.33%) Windows XP
8 2 (13.33%) MS Exchange
8 2 (13.33%) HP
8 2 (13.33%) Citrix
8 2 (13.33%) Service Management
8 2 (13.33%) WebSphere
8 2 (13.33%) Windows 7
8 2 (13.33%) Exchange Server 2010
9 1 (6.67%) C
9 1 (6.67%) HNC
9 1 (6.67%) HND
9 1 (6.67%) TCP/IP

SLA
Top Related IT Skills in Norfolk by Category

For the 6 months to 22 July 2014, IT contractor jobs across the Norfolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) MS Exchange
1 2 (13.33%) WebSphere
1 2 (13.33%) Exchange Server 2010
Communications & Networking
1 1 (6.67%) TCP/IP
1 1 (6.67%) VPN
1 1 (6.67%) DNS
General
1 1 (6.67%) Telecoms
1 1 (6.67%) Legal
Job Titles
1 3 (20.00%) Analyst
1 3 (20.00%) Systems Analyst
2 2 (13.33%) Support Engineer
2 2 (13.33%) 2nd Line Support
3 1 (6.67%) UNIX Specialist
3 1 (6.67%) Telecoms Engineer
3 1 (6.67%) Storage Specialist
3 1 (6.67%) Performance Manager
3 1 (6.67%) Linux Specialist
3 1 (6.67%) 2nd Line Support Engineer
3 1 (6.67%) Backup Specialist
3 1 (6.67%) Support Specialist
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
Miscellaneous
1 7 (46.67%) CMDB
2 3 (20.00%) Mainframe
3 1 (6.67%) AS400
Operating Systems
1 7 (46.67%) UNIX
2 6 (40.00%) Solaris
2 6 (40.00%) Linux
3 2 (13.33%) Windows XP
3 2 (13.33%) Windows
3 2 (13.33%) Windows 7
4 1 (6.67%) MVS
Processes & Methodologies
1 11 (73.33%) ITIL
1 11 (73.33%) ITIL V3
2 8 (53.33%) Incident Management
2 8 (53.33%) E-Commerce
3 7 (46.67%) Configuration Management
4 5 (33.33%) Service Delivery
5 3 (20.00%) Change Management
5 3 (20.00%) Problem Management
5 3 (20.00%) Knowledge Management
6 2 (13.33%) Service Management
6 2 (13.33%) CRM
7 1 (6.67%) Risk Management
7 1 (6.67%) Validation
Programming Languages
1 1 (6.67%) C
Qualifications
1 1 (6.67%) HNC
1 1 (6.67%) HND
1 1 (6.67%) A+ Certification
1 1 (6.67%) Network+ Certification
System Software
1 10 (66.67%) Active Directory
Systems Management
1 1 (6.67%) SCCM
Vendors
1 2 (13.33%) HP
1 2 (13.33%) Citrix