The table below looks at the statistics for SLA skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 8 - 26
Rank change year-on-year
- 0
Contract jobs citing SLA 11 0 4
As % of all contract IT jobs located in Norfolk 8.94% - 2.06%
As % of the Quality Assurance & Compliance category 84.62% - 40.00%
Number of daily rates quoted 9 0 0
Median daily rate £180 - -
UK excluding London median daily rate £333 £315 £270
% change year-on-year
+5.55% +16.66%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.00
UK excluding London median hourly rate £15.00 £17.67 £15.00
% change year-on-year
-15.08% +17.76%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Norfolk region.

Quality Assurance & Compliance Category
Norfolk
Contract IT job ads with a match in the
Quality Assurance & Compliance category
13 6 10
As % of all contract IT jobs located in Norfolk 10.57% 2.91% 5.15%
Number of daily rates quoted 10 4 3
Median daily rate £325 £438 £420
Median daily rate % change year-on-year
-25.71% +4.16%
90% offered a daily rate of more than £165 £425 £332
10% offered a daily rate of more than £371 £450 £494
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.00
UK excluding London median hourly rate £21.50 £25.00 £20.99
% change year-on-year
-14.00% +19.09%

SLA
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Norfolk region.

SLA Daily Rate Trend in Norfolk

SLA
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Norfolk region over the 3 months to 9 December 2016.

SLA Daily Rate Histogram in Norfolk

SLA
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Norfolk region.

SLA Hourly Rate Trend in Norfolk

SLA
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
King's Lynn - 4 £180 -
Norwich - 1 £165 -
SLA
East of England

SLA
Top 30 Related IT Skills in Norfolk

For the 6 months to 9 December 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for SLA.

1 11 (91.67%) ITIL
2 10 (83.33%) Windows
3 7 (58.33%) Finance
3 7 (58.33%) ITIL V3
4 6 (50.00%) MCP
4 6 (50.00%) Microsoft
5 5 (41.67%) A+ Certification
5 5 (41.67%) BizTalk Server
5 5 (41.67%) Epicor
5 5 (41.67%) SQL
5 5 (41.67%) CRM
5 5 (41.67%) SharePoint
5 5 (41.67%) DNS
5 5 (41.67%) VMware
5 5 (41.67%) WSUS
5 5 (41.67%) VMware Infrastructure
5 5 (41.67%) Windows Server
6 4 (33.33%) Line Management
6 4 (33.33%) Windows 7
6 4 (33.33%) Virtual Desktop
6 4 (33.33%) VMware ESX
6 4 (33.33%) IIS
6 4 (33.33%) Windows Server 2003
6 4 (33.33%) Avaya
7 3 (25.00%) Business Intelligence
7 3 (25.00%) Service Management
7 3 (25.00%) Management Information System
7 3 (25.00%) Legal
7 3 (25.00%) Statistics
7 3 (25.00%) Video Conferencing

SLA
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) BizTalk Server
1 5 (41.67%) SharePoint
2 4 (33.33%) IIS
3 1 (8.33%) iPlanet
3 1 (8.33%) WebLogic
Cloud Services
1 3 (25.00%) Microsoft Azure
Communications & Networking
1 5 (41.67%) DNS
2 1 (8.33%) BIG-IP
2 1 (8.33%) Firewall
2 1 (8.33%) SAN
Database & Business Intelligence
1 1 (8.33%) Oracle Database
General
1 7 (58.33%) Finance
2 3 (25.00%) Legal
Job Titles
1 6 (50.00%) Analyst
2 5 (41.67%) Desktop Support
3 4 (33.33%) Desktop Analyst
3 4 (33.33%) Desktop Support Analyst
3 4 (33.33%) Support Analyst
4 2 (16.67%) Operations Engineer
4 2 (16.67%) Senior Analyst
4 2 (16.67%) Senior Support Analyst
5 1 (8.33%) 3rd Line Engineer
5 1 (8.33%) 3rd Line Infrastructure Engineer
5 1 (8.33%) Infrastructure Engineer
5 1 (8.33%) Operational Support Analyst
5 1 (8.33%) Operations Analyst
5 1 (8.33%) Operations Support Analyst
5 1 (8.33%) Operations Support Engineer
5 1 (8.33%) Senior Applications Support
5 1 (8.33%) Senior Operations Analyst
5 1 (8.33%) SharePoint Engineer
5 1 (8.33%) Support Manager
5 1 (8.33%) VMware Engineer
Libraries, Frameworks & Software Standards
1 1 (8.33%) J2EE
1 1 (8.33%) JSP
Miscellaneous
1 3 (25.00%) Management Information System
1 3 (25.00%) Statistics
1 3 (25.00%) Video Conferencing
2 2 (16.67%) CMDB
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Fat Client
3 1 (8.33%) Thin Client
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows Server
3 4 (33.33%) Windows 7
3 4 (33.33%) Windows Server 2003
4 1 (8.33%) AIX
4 1 (8.33%) Linux
4 1 (8.33%) Solaris
4 1 (8.33%) Unix
4 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 11 (91.67%) ITIL
2 7 (58.33%) ITIL V3
3 5 (41.67%) CRM
4 4 (33.33%) Line Management
5 3 (25.00%) Business Intelligence
5 3 (25.00%) Service Management
6 2 (16.67%) Configuration Management
7 1 (8.33%) Business Continuity
7 1 (8.33%) Capacity Planning
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Disaster Recovery
7 1 (8.33%) Enterprise Architecture
7 1 (8.33%) ITSM
7 1 (8.33%) Kalman Filter
7 1 (8.33%) Project Management
7 1 (8.33%) QMS
7 1 (8.33%) Service Delivery
7 1 (8.33%) Six Sigma
Programming Languages
1 5 (41.67%) SQL
2 1 (8.33%) Java
Qualifications
1 6 (50.00%) MCP
2 5 (41.67%) A+ Certification
Quality Assurance & Compliance
1 1 (8.33%) Disclosure Scotland
1 1 (8.33%) JSP 440
System Software
1 5 (41.67%) VMware Infrastructure
2 4 (33.33%) Virtual Desktop
2 4 (33.33%) VMware ESX
3 2 (16.67%) Active Directory
Systems Management
1 5 (41.67%) WSUS
2 1 (8.33%) EMC NetWorker
2 1 (8.33%) Tivoli Storage Manager
Vendors
1 6 (50.00%) Microsoft
2 5 (41.67%) Epicor
2 5 (41.67%) VMware
3 4 (33.33%) Avaya
4 1 (8.33%) BEA
4 1 (8.33%) Cisco
4 1 (8.33%) F5
4 1 (8.33%) Oracle
4 1 (8.33%) Red Hat
4 1 (8.33%) Sun