The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 63 59 72
Rank change year-on-year
-4 +13
Contract jobs citing SLA 64 75 57
As % of all contract IT jobs located in the East of England 2.69% 2.93% 2.37%
As % of the Quality Assurance & Compliance category 25.70% 26.79% 23.46%
Number of daily rates quoted 33 44 25
Average daily rate £390 £288 £250
Average daily rate % change year-on-year
+35.65% +15.00%
90% offered a daily rate of more than £200 £125 £120
10% offered a daily rate of more than £495 £450 £315
UK excluding London average daily rate £338 £290 £310
% change year-on-year
+16.37% -6.45%
Number of hourly rates quoted 8 4 14
Average hourly rate £21.69 £13.50 £13.38
Average hourly rate % change year-on-year
+60.64% +0.93%
90% offered a hourly rate of more than £13.70 £12.27 £10.50
10% offered a hourly rate of more than £66.00 £18.05 £17.79
UK excluding London average hourly rate £16.50 £13.50 £14.50
% change year-on-year
+22.22% -6.89%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
249 280 243
As % of all contract IT jobs located in the East of England 10.45% 10.94% 10.08%
Number of daily rates quoted 147 168 137
Average daily rate £425 £363 £398
Average daily rate % change year-on-year
+17.24% -8.80%
90% offered a daily rate of more than £238 £200 £230
10% offered a daily rate of more than £575 £500 £482
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 28 15 30
Average hourly rate £45.00 £34.75 £19.00
Average hourly rate % change year-on-year
+29.49% +82.89%
90% offered a hourly rate of more than £15.36 £13.50 £10.93
10% offered a hourly rate of more than £62.50 £45.00 £37.70
UK excluding London average hourly rate £42.50 £23.25 £17.08
% change year-on-year
+82.79% +36.16%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 10 February 2016.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 10 February 2016.

SLA Hourly Rate Histogram in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +14 15 £165 -44.53% 6
Essex -4 13 £413 +184.48% 8
Hertfordshire -3 12 £320 +3.22% 11
Suffolk - 11 £450 - 2
Bedfordshire -1 10 £350 +2.94% 7
Norfolk -13 3 £400 +120.68%
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 10 February 2016, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 63 (41.72%) ITIL
2 43 (28.48%) Windows
3 39 (25.83%) Cisco
4 31 (20.53%) Microsoft
4 31 (20.53%) Firewall
5 28 (18.54%) Remedy
6 25 (16.56%) Service Delivery
6 25 (16.56%) Security Cleared
7 23 (15.23%) LAN
8 21 (13.91%) Finance
8 21 (13.91%) SC Cleared
9 20 (13.25%) Service Management
9 20 (13.25%) Active Directory
10 19 (12.58%) MS Excel
11 18 (11.92%) Change Management
11 18 (11.92%) Cisco Certification
11 18 (11.92%) ITIL Certification
11 18 (11.92%) Windows 7
11 18 (11.92%) Cisco ASA
12 17 (11.26%) Juniper
12 17 (11.26%) HP
12 17 (11.26%) CCNA
13 16 (10.60%) SharePoint
14 15 (9.93%) DNS
14 15 (9.93%) DHCP
14 15 (9.93%) Wi-Fi
14 15 (9.93%) Forcepoint
14 15 (9.93%) Blue Coat
14 15 (9.93%) Cisco IOS
14 15 (9.93%) Cisco PIX

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 10 February 2016, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 16 (10.60%) SharePoint
2 9 (5.96%) BizTalk Server
3 6 (3.97%) IIS
3 6 (3.97%) MS Exchange
4 5 (3.31%) Exchange Server 2013
5 4 (2.65%) Exchange Server 2010
5 4 (2.65%) SharePoint 2013
5 4 (2.65%) Skype for Business
6 3 (1.99%) Exchange Server 2003
6 3 (1.99%) Exchange Server 2007
7 1 (0.66%) IBM Notes
7 1 (0.66%) Office Communications Server
7 1 (0.66%) SharePoint 2010
Applications
1 19 (12.58%) MS Excel
2 10 (6.62%) MS Office
3 3 (1.99%) MS PowerPoint
3 3 (1.99%) MS Project
4 2 (1.32%) MS Visio
5 1 (0.66%) Spreadsheet
Business Applications
1 8 (5.30%) Dynamics CRM
2 6 (3.97%) Remedy ITSM
3 1 (0.66%) Maximo
3 1 (0.66%) SAP ERP
3 1 (0.66%) SAP HR
Cloud Services
1 3 (1.99%) Office 365
2 1 (0.66%) Amazon AWS
Communications & Networking
1 31 (20.53%) Firewall
2 23 (15.23%) LAN
3 18 (11.92%) Cisco ASA
4 15 (9.93%) Cisco IOS
4 15 (9.93%) Cisco PIX
4 15 (9.93%) DHCP
4 15 (9.93%) DNS
4 15 (9.93%) Wi-Fi
5 13 (8.61%) SAN
6 8 (5.30%) FTP
7 7 (4.64%) TCP/IP
8 6 (3.97%) Internet
8 6 (3.97%) WAN
9 5 (3.31%) Ethernet
10 4 (2.65%) DWDM
10 4 (2.65%) MPLS
11 3 (1.99%) Cisco Nexus
11 3 (1.99%) SDH
12 2 (1.32%) NetScaler
12 2 (1.32%) VoIP
Database & Business Intelligence
1 5 (3.31%) SQL Server
2 4 (2.65%) Oracle Exadata
3 2 (1.32%) BusinessObjects
3 2 (1.32%) Crystal Reports
3 2 (1.32%) Relational Database
4 1 (0.66%) SQL Server 2005
4 1 (0.66%) SQL Server 2008
4 1 (0.66%) SQL Server 2012
Development Applications
1 4 (2.65%) Oracle Forms
2 3 (1.99%) Team Foundation Server
General
1 21 (13.91%) Finance
2 8 (5.30%) Pharmaceutical
3 7 (4.64%) Telecoms
4 3 (1.99%) Banking
5 2 (1.32%) Local Government
6 1 (0.66%) Advertising
6 1 (0.66%) Automotive
6 1 (0.66%) Back Office
6 1 (0.66%) Manufacturing
6 1 (0.66%) Multimedia
6 1 (0.66%) Retail
Job Titles
1 41 (27.15%) Analyst
2 19 (12.58%) Network Engineer
3 17 (11.26%) Service Analyst
3 17 (11.26%) Service Manager
4 13 (8.61%) Support Engineer
5 11 (7.28%) Support Analyst
6 10 (6.62%) Business Analyst
7 8 (5.30%) Consultant
7 8 (5.30%) Service Desk Analyst
7 8 (5.30%) Service Desk Manager
8 7 (4.64%) Desktop Support
8 7 (4.64%) SC Cleared Network Engineer
8 7 (4.64%) Subject Matter Expert
9 6 (3.97%) 1st Line Support
9 6 (3.97%) 2nd Line Support
9 6 (3.97%) Desktop Support Engineer
9 6 (3.97%) Infrastructure Engineer
9 6 (3.97%) Operations Engineer
10 5 (3.31%) Configuration Manager
10 5 (3.31%) Project Manager
Libraries, Frameworks & Software Standards
1 5 (3.31%) Web Services
2 4 (2.65%) .NET
2 4 (2.65%) XMPP
3 2 (1.32%) .NET Framework
3 2 (1.32%) SOAP
3 2 (1.32%) XML
4 1 (0.66%) Middleware
4 1 (0.66%) SAPUI5
4 1 (0.66%) Web Dynpro
Miscellaneous
1 9 (5.96%) Statistics
2 7 (4.64%) NHS
2 7 (4.64%) Video Conferencing
3 6 (3.97%) Analytical Skills
4 5 (3.31%) Data Centre
4 5 (3.31%) Performance Metrics
5 4 (2.65%) CCTV
5 4 (2.65%) CMDB
5 4 (2.65%) PMI
6 2 (1.32%) Clustering
6 2 (1.32%) Data Extraction
6 2 (1.32%) Data Structures
6 2 (1.32%) Learning Management System
6 2 (1.32%) Management Information System
6 2 (1.32%) Mathematics
7 1 (0.66%) BYOD
7 1 (0.66%) Driving Licence
7 1 (0.66%) Internet of Things
7 1 (0.66%) iPad
7 1 (0.66%) iPhone
Operating Systems
1 43 (28.48%) Windows
2 18 (11.92%) Windows 7
3 12 (7.95%) Windows Server 2008
4 11 (7.28%) Windows Server
5 9 (5.96%) Windows Server 2012
6 7 (4.64%) Unix
7 6 (3.97%) Linux
7 6 (3.97%) Windows 8
8 5 (3.31%) Windows 2000 Server
8 5 (3.31%) Windows Server 2003
9 2 (1.32%) Red Hat Enterprise Linux
10 1 (0.66%) Apple iOS
10 1 (0.66%) Mac OS
10 1 (0.66%) Windows 10
10 1 (0.66%) Windows Vista
Processes & Methodologies
1 63 (41.72%) ITIL
2 25 (16.56%) Service Delivery
3 20 (13.25%) Service Management
4 18 (11.92%) Change Management
5 14 (9.27%) CRM
5 14 (9.27%) Kalman Filter
6 11 (7.28%) Asset Management
7 10 (6.62%) Incident Management
8 9 (5.96%) Problem Management
9 8 (5.30%) Change Control
9 8 (5.30%) Server Building
10 7 (4.64%) Capacity Management
10 7 (4.64%) Root Cause Analysis
11 6 (3.97%) Configuration Management
11 6 (3.97%) Project Management
12 5 (3.31%) Business Analysis
12 5 (3.31%) Disaster Recovery
12 5 (3.31%) Logistics
12 5 (3.31%) QMS
13 4 (2.65%) Lean Six Sigma
Programming Languages
1 8 (5.30%) SQL
2 3 (1.99%) C
3 1 (0.66%) ABAP
Qualifications
1 25 (16.56%) Security Cleared
2 21 (13.91%) SC Cleared
3 18 (11.92%) Cisco Certification
3 18 (11.92%) ITIL Certification
4 17 (11.26%) CCNA
5 5 (3.31%) ISEB
5 5 (3.31%) Microsoft Certification
6 4 (2.65%) ITIL Foundation Certificate
6 4 (2.65%) MCSE
6 4 (2.65%) PMI Certification
7 3 (1.99%) Degree
8 2 (1.32%) CCNP
8 2 (1.32%) MCITP
8 2 (1.32%) MCP
8 2 (1.32%) VMware Certified Professional (VCP)
9 1 (0.66%) A+ Certification
9 1 (0.66%) MCSA
Quality Assurance & Compliance
1 4 (2.65%) ISO 9001
2 1 (0.66%) ISO 9000
System Software
1 20 (13.25%) Active Directory
2 7 (4.64%) VMware Infrastructure
3 2 (1.32%) Microsoft App-V
3 2 (1.32%) VMware ESX
3 2 (1.32%) vSphere
3 2 (1.32%) XenApp
4 1 (0.66%) Hyper-V
Systems Management
1 8 (5.30%) SCCM
2 3 (1.99%) SCOM
3 2 (1.32%) HP Quality Center
4 1 (0.66%) Cisco CUCM
4 1 (0.66%) Cisco UCCE
4 1 (0.66%) Cisco UCCX
4 1 (0.66%) DatAdvantage
4 1 (0.66%) HP NNM
4 1 (0.66%) Norton AntiVirus
4 1 (0.66%) Symantec Enterprise Vault
4 1 (0.66%) Systems Management Server (SMS)
Vendors
1 39 (25.83%) Cisco
2 31 (20.53%) Microsoft
3 28 (18.54%) Remedy
4 17 (11.26%) HP
4 17 (11.26%) Juniper
5 15 (9.93%) Barracuda Networks
5 15 (9.93%) Blue Coat
5 15 (9.93%) Forcepoint
6 13 (8.61%) Citrix
7 11 (7.28%) VMware
8 9 (5.96%) Apple
9 6 (3.97%) BMC
9 6 (3.97%) SAP
10 5 (3.31%) Symantec
10 5 (3.31%) WorldPay
11 4 (2.65%) Avaya
11 4 (2.65%) CheckPoint
11 4 (2.65%) LANDesk
11 4 (2.65%) Oracle
12 3 (1.99%) F5
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