The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 79 54 79
Rank change year-on-year
-25 +25
Contract jobs citing SLA 46 87 68
As % of all contract IT jobs located in the East of England 2.01% 3.37% 2.33%
As % of the Quality Assurance & Compliance category 23.83% 34.25% 24.29%
Number of daily rates quoted 29 37 38
Median daily rate £250 £300 £275
Median daily rate % change year-on-year
-16.66% +9.09%
90% offered a daily rate of more than £167 £83 £114
10% offered a daily rate of more than £471 £475 £458
UK excluding London median daily rate £325 £315 £270
% change year-on-year
+3.17% +16.66%
Number of hourly rates quoted 4 17 6
Median hourly rate £19.00 £21.00 £15.60
Median hourly rate % change year-on-year
-9.52% +34.61%
90% offered a hourly rate of more than £16.50 £13.60 £11.50
10% offered a hourly rate of more than £23.95 £27.00 £21.75
UK excluding London median hourly rate £15.00 £18.00 £15.00
% change year-on-year
-16.66% +20.00%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
193 254 280
As % of all contract IT jobs located in the East of England 8.42% 9.84% 9.58%
Number of daily rates quoted 114 117 196
Median daily rate £355 £413 £400
Median daily rate % change year-on-year
-13.93% +3.12%
90% offered a daily rate of more than £179 £221 £222
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 11 37 17
Median hourly rate £37.50 £35.00 £30.00
Median hourly rate % change year-on-year
+7.14% +16.66%
90% offered a hourly rate of more than £18.50 £14.00 £13.68
10% offered a hourly rate of more than £43.00 £40.20 £47.50
UK excluding London median hourly rate £22.45 £25.00 £22.25
% change year-on-year
-10.20% +12.35%

SLA
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 5 December 2016.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -3 11 £250 -28.57% 7
Norfolk - 11 £180 -
Essex +8 8 £301 +20.20% 1
Hertfordshire -25 7 £400 +60.00% 4
Cambridgeshire -18 6 £173 -25.80% 3
Suffolk -1 3 £209 -50.88% 1
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 5 December 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 36 (41.38%) ITIL
2 28 (32.18%) Windows
3 23 (26.44%) Microsoft
4 18 (20.69%) SQL
5 17 (19.54%) Finance
6 14 (16.09%) MS Office
6 14 (16.09%) Stakeholder Management
6 14 (16.09%) Windows 7
7 13 (14.94%) Oracle
7 13 (14.94%) Active Directory
8 12 (13.79%) Analytical Skills
9 11 (12.64%) ITIL V3
9 11 (12.64%) Project Management
10 10 (11.49%) Service Delivery
10 10 (11.49%) Oracle Database
10 10 (11.49%) Windows Server
11 9 (10.34%) Cisco
11 9 (10.34%) CRM
11 9 (10.34%) Incident Management
12 8 (9.20%) Video Conferencing
12 8 (9.20%) VMware
12 8 (9.20%) DNS
12 8 (9.20%) Service Management
13 7 (8.05%) Business Intelligence
13 7 (8.05%) MS Excel
13 7 (8.05%) SQL Server
13 7 (8.05%) MCP
13 7 (8.05%) Oracle RAC
14 6 (6.90%) SC Cleared
14 6 (6.90%) Security Cleared

SLA
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.90%) IIS
1 6 (6.90%) SharePoint
1 6 (6.90%) WebLogic
2 5 (5.75%) BizTalk Server
3 4 (4.60%) MS Exchange
4 2 (2.30%) Confluence
4 2 (2.30%) Exchange Server 2013
4 2 (2.30%) Skype for Business
5 1 (1.15%) Apache
5 1 (1.15%) Exchange Server 2007
5 1 (1.15%) Exchange Server 2010
5 1 (1.15%) iPlanet
5 1 (1.15%) SharePoint 2010
5 1 (1.15%) SharePoint 2013
5 1 (1.15%) Tomcat
5 1 (1.15%) WebSphere
Applications
1 14 (16.09%) MS Office
2 7 (8.05%) MS Excel
3 5 (5.75%) MS PowerPoint
3 5 (5.75%) MS Visio
4 2 (2.30%) Spreadsheet
5 1 (1.15%) Windchill
Business Applications
1 1 (1.15%) Remedy ITSM
1 1 (1.15%) SAP CO
1 1 (1.15%) SAP FI
1 1 (1.15%) SAP FI/CO
1 1 (1.15%) Teamcenter
Cloud Services
1 3 (3.45%) Microsoft Azure
2 1 (1.15%) Mimecast
2 1 (1.15%) Office 365
Communications & Networking
1 8 (9.20%) DNS
2 5 (5.75%) Firewall
3 4 (4.60%) VPN
4 3 (3.45%) DHCP
4 3 (3.45%) Ethernet
4 3 (3.45%) LAN
4 3 (3.45%) Unified Communications
4 3 (3.45%) WAN
4 3 (3.45%) Wireless
5 2 (2.30%) Cisco ASA
5 2 (2.30%) Internet
5 2 (2.30%) iSCSI
5 2 (2.30%) LDAP
5 2 (2.30%) NAS
5 2 (2.30%) SAN
5 2 (2.30%) TCP/IP
5 2 (2.30%) VoIP
6 1 (1.15%) DWDM
6 1 (1.15%) Intranet
6 1 (1.15%) IP Telephony
Database & Business Intelligence
1 10 (11.49%) Oracle Database
2 7 (8.05%) SQL Server
3 6 (6.90%) Oracle Reports
4 4 (4.60%) Oracle BI Publisher
4 4 (4.60%) Oracle Database 10g
5 2 (2.30%) Big Data
5 2 (2.30%) MySQL
6 1 (1.15%) Oracle Database 11g
6 1 (1.15%) Oracle Database 12c
6 1 (1.15%) RDBMS
6 1 (1.15%) Relational Database
6 1 (1.15%) SQL Server 2005
Development Applications
1 2 (2.30%) JIRA
1 2 (2.30%) JMeter
1 2 (2.30%) LoadRunner
1 2 (2.30%) Zephyr
General
1 17 (19.54%) Finance
2 4 (4.60%) Banking
2 4 (4.60%) Retail
3 3 (3.45%) Legal
4 2 (2.30%) Manufacturing
4 2 (2.30%) Publishing
5 1 (1.15%) Advertising
Job Titles
1 24 (27.59%) Analyst
2 16 (18.39%) Support Analyst
3 11 (12.64%) Applications Support
4 10 (11.49%) Desktop Support
4 10 (11.49%) Support Engineer
5 8 (9.20%) Applications Support Analyst
6 7 (8.05%) Service Manager
7 5 (5.75%) Engagement Manager
7 5 (5.75%) Service Analyst
7 5 (5.75%) Service Desk Analyst
8 4 (4.60%) Consultant
8 4 (4.60%) Delivery Manager
8 4 (4.60%) Desktop Analyst
8 4 (4.60%) Desktop Support Analyst
8 4 (4.60%) Services Delivery Manager
9 3 (3.45%) 2nd Line Support
9 3 (3.45%) DBA
9 3 (3.45%) Infrastructure Engineer
9 3 (3.45%) IT Manager
9 3 (3.45%) Oracle DBA
Libraries, Frameworks & Software Standards
1 5 (5.75%) JSP
2 4 (4.60%) Hibernate
2 4 (4.60%) Java EE
2 4 (4.60%) JSF
2 4 (4.60%) Spring
2 4 (4.60%) Struts
2 4 (4.60%) XML
2 4 (4.60%) XSL
2 4 (4.60%) XSLT
3 2 (2.30%) .NET
3 2 (2.30%) Middleware
4 1 (1.15%) .NET Framework
4 1 (1.15%) ASP.NET
4 1 (1.15%) HTML
4 1 (1.15%) J2EE
4 1 (1.15%) NancyFx
4 1 (1.15%) Oracle GoldenGate
4 1 (1.15%) XMPP
Miscellaneous
1 12 (13.79%) Analytical Skills
2 8 (9.20%) Video Conferencing
3 4 (4.60%) Management Information System
4 3 (3.45%) Smartphone
4 3 (3.45%) Statistics
5 2 (2.30%) CMDB
5 2 (2.30%) Life Science
5 2 (2.30%) Replication
5 2 (2.30%) Social Media
6 1 (1.15%) Cyberthreat
6 1 (1.15%) Fat Client
6 1 (1.15%) Mathematics
6 1 (1.15%) PMI
6 1 (1.15%) Thin Client
6 1 (1.15%) VCE vBlock
Operating Systems
1 28 (32.18%) Windows
2 14 (16.09%) Windows 7
3 10 (11.49%) Windows Server
4 6 (6.90%) Unix
4 6 (6.90%) Windows Server 2003
4 6 (6.90%) Windows Server 2008
5 5 (5.75%) Linux
6 4 (4.60%) Windows 8
7 3 (3.45%) Windows Server 2012
8 2 (2.30%) Solaris
8 2 (2.30%) Windows XP
9 1 (1.15%) AIX
9 1 (1.15%) Apple iOS
9 1 (1.15%) Mac OS
9 1 (1.15%) Windows 2000
9 1 (1.15%) Windows Vista
Processes & Methodologies
1 36 (41.38%) ITIL
2 14 (16.09%) Stakeholder Management
3 11 (12.64%) ITIL V3
3 11 (12.64%) Project Management
4 10 (11.49%) Service Delivery
5 9 (10.34%) CRM
5 9 (10.34%) Incident Management
6 8 (9.20%) Service Management
7 7 (8.05%) Business Intelligence
8 6 (6.90%) Configuration Management
8 6 (6.90%) ITSM
8 6 (6.90%) Mentoring
9 5 (5.75%) Change Management
9 5 (5.75%) High Availability
9 5 (5.75%) Performance Monitoring
9 5 (5.75%) Problem Management
10 4 (4.60%) Continuous Improvement
10 4 (4.60%) Performance Management
10 4 (4.60%) PRINCE2
10 4 (4.60%) User Acceptance Testing
Programming Languages
1 18 (20.69%) SQL
2 6 (6.90%) Java
3 4 (4.60%) PL/SQL
4 3 (3.45%) PowerShell
5 1 (1.15%) C#
5 1 (1.15%) Shell Script
5 1 (1.15%) VB
Qualifications
1 7 (8.05%) MCP
2 6 (6.90%) SC Cleared
2 6 (6.90%) Security Cleared
3 5 (5.75%) A+ Certification
4 4 (4.60%) Cisco Certification
4 4 (4.60%) Microsoft Certification
5 3 (3.45%) CCNA
6 2 (2.30%) CCNP
6 2 (2.30%) ITIL Certification
6 2 (2.30%) MCSA
6 2 (2.30%) MCSE
6 2 (2.30%) MOS
7 1 (1.15%) CCA
7 1 (1.15%) Citrix Certification
7 1 (1.15%) DBS Check
7 1 (1.15%) ITIL Foundation Certificate
7 1 (1.15%) PMI Certification
7 1 (1.15%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (3.45%) QA
2 1 (1.15%) Disclosure Scotland
2 1 (1.15%) JSP 440
System Software
1 13 (14.94%) Active Directory
2 7 (8.05%) Oracle RAC
3 6 (6.90%) VMware Infrastructure
4 4 (4.60%) Virtual Desktop
4 4 (4.60%) VMware ESX
5 1 (1.15%) VMware ESXi
Systems Management
1 5 (5.75%) WSUS
2 4 (4.60%) SCCM
3 3 (3.45%) Data Guard
3 3 (3.45%) Oracle RMAN
4 2 (2.30%) CA Single Sign-On
5 1 (1.15%) EMC NetWorker
5 1 (1.15%) Enterprise Manager Cloud Control
5 1 (1.15%) HP Data Protector
5 1 (1.15%) McAfee ePO
5 1 (1.15%) NetBackup
5 1 (1.15%) Oracle Enterprise Manager
5 1 (1.15%) Symantec Enterprise Vault
5 1 (1.15%) Systems Management Server (SMS)
5 1 (1.15%) Tivoli Storage Manager
Vendors
1 23 (26.44%) Microsoft
2 13 (14.94%) Oracle
3 9 (10.34%) Cisco
4 8 (9.20%) VMware
5 5 (5.75%) Avaya
5 5 (5.75%) Epicor
6 4 (4.60%) BEA
6 4 (4.60%) HP
6 4 (4.60%) Intel Security
7 3 (3.45%) Citrix
8 2 (2.30%) Apple
8 2 (2.30%) CheckPoint
8 2 (2.30%) Kaspersky
8 2 (2.30%) SAP
9 1 (1.15%) 3PAR
9 1 (1.15%) F5
9 1 (1.15%) Lumension
9 1 (1.15%) SolarWinds
9 1 (1.15%) Veeam
9 1 (1.15%) Verint
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