The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 79 88 70
Rank change year-on-year
+9 -18
Contract jobs citing SLA 74 36 75
As % of all contract IT jobs located in the East of England 2.39% 1.50% 2.44%
As % of the Quality Assurance & Compliance category 30.58% 22.36% 30.12%
Number of daily rates quoted 34 21 32
Average daily rate
Keep up to 90%
of your Daily Rate
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£275 £230 £155
Average daily rate % change year-on-year
+19.56% +48.38%
90% offered a daily rate of more than £120 £110 £91
10% offered a daily rate of more than £433 £350 £295
UK excluding London average daily rate £275 £300 £300
% change year-on-year
-8.33% -
Number of hourly rates quoted 9 1 14
Average hourly rate £13.50 £10.50 £12.42
Average hourly rate % change year-on-year
+28.57% -15.45%
90% offered a hourly rate of more than £10.80 £10.50 £10.00
10% offered a hourly rate of more than £19.10 £10.50 £18.70
UK excluding London average hourly rate £15.77 £15.63 £16.00
% change year-on-year
+0.92% -2.34%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
242 161 249
As % of all contract IT jobs located in the East of England 7.83% 6.69% 8.10%
Number of daily rates quoted 136 93 121
Average daily rate £370 £350 £375
Average daily rate % change year-on-year
+5.71% -6.66%
90% offered a daily rate of more than £189 £216 £131
10% offered a daily rate of more than £575 £475 £440
UK excluding London average daily rate £375 £350 £375
% change year-on-year
+7.14% -6.66%
Number of hourly rates quoted 24 3 30
Average hourly rate £27.50 £15.50 £17.75
Average hourly rate % change year-on-year
+77.41% -12.67%
90% offered a hourly rate of more than £12.48 £11.50 £10.00
10% offered a hourly rate of more than £47.50 £18.30 £37.75
UK excluding London average hourly rate £20.00 £17.50 £19.00
% change year-on-year
+14.28% -7.89%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 20 October 2014.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -4 20 £319 +38.58% 4
Hertfordshire -13 19 £180 -20.00% 15
Cambridgeshire +8 16 £156 -21.87% 5
Norfolk -4 10 £195 -15.21%
Essex -23 9 £388 +49.03% 5
Suffolk - - - - 3
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 20 October 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 74 (54.81%) ITIL
2 53 (39.26%) Windows
3 39 (28.89%) Active Directory
4 36 (26.67%) Service Delivery
5 30 (22.22%) Microsoft
6 29 (21.48%) Service Management
6 29 (21.48%) Windows 7
7 28 (20.74%) HP
8 27 (20.00%) Security Cleared
9 25 (18.52%) Incident Management
9 25 (18.52%) E-Commerce
10 23 (17.04%) Citrix
11 19 (14.07%) ITIL Certification
12 18 (13.33%) SC Cleared
13 17 (12.59%) Finance
13 17 (12.59%) Windows XP
14 16 (11.85%) SQL
14 16 (11.85%) Oracle
14 16 (11.85%) MS Office
14 16 (11.85%) VMware
15 15 (11.11%) MS Excel
15 15 (11.11%) OpenView
15 15 (11.11%) Change Management
15 15 (11.11%) ITIL V3
16 14 (10.37%) DNS
16 14 (10.37%) Linux
17 13 (9.63%) UNIX
17 13 (9.63%) Cisco
17 13 (9.63%) DHCP
17 13 (9.63%) Configuration Management

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 20 October 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 11 (8.15%) IIS
2 10 (7.41%) MS Exchange
3 8 (5.93%) IBM Notes
4 5 (3.70%) Exchange Server 2010
5 4 (2.96%) Apache
5 4 (2.96%) Exchange Server 2003
6 2 (1.48%) WebSphere
6 2 (1.48%) Lotus Domino
6 2 (1.48%) Oracle Workflow
7 1 (0.74%) WebLogic
7 1 (0.74%) MQSeries
7 1 (0.74%) Exchange Server 2007
7 1 (0.74%) Lync
Applications
1 16 (11.85%) MS Office
2 15 (11.11%) MS Excel
3 2 (1.48%) MS PowerPoint
Business Applications
1 7 (5.19%) Remedy ITSM
Cloud Services
1 5 (3.70%) Microsoft Azure
1 5 (3.70%) Amazon AWS
2 2 (1.48%) SaaS
3 1 (0.74%) Office 365
3 1 (0.74%) Taleo
3 1 (0.74%) Cloud Computing
Communications & Networking
1 14 (10.37%) DNS
2 13 (9.63%) DHCP
3 6 (4.44%) FTP
3 6 (4.44%) TCP/IP
4 4 (2.96%) Firewall
4 4 (2.96%) LDAP
4 4 (2.96%) SAN
5 3 (2.22%) WAN
5 3 (2.22%) Network Security
5 3 (2.22%) VPN
6 2 (1.48%) Wi-Fi
6 2 (1.48%) IP Telephony
6 2 (1.48%) ATM
6 2 (1.48%) PBX
6 2 (1.48%) SMS
7 1 (0.74%) UMTS
7 1 (0.74%) VoIP
7 1 (0.74%) SDH
7 1 (0.74%) GSM
7 1 (0.74%) LAN
Database & Business Intelligence
1 7 (5.19%) Oracle Exadata
2 4 (2.96%) SQL Server
3 2 (1.48%) Crystal Reports
3 2 (1.48%) Oracle Database
4 1 (0.74%) Relational Database
4 1 (0.74%) RDBMS
4 1 (0.74%) Oracle Database 10g
4 1 (0.74%) Oracle Database 11g
Development Applications
1 5 (3.70%) Oracle Forms
2 2 (1.48%) MSI
General
1 17 (12.59%) Finance
2 5 (3.70%) Telecoms
2 5 (3.70%) Legal
3 4 (2.96%) Back Office
3 4 (2.96%) Law
4 3 (2.22%) Marketing
4 3 (2.22%) Advertising
4 3 (2.22%) Military
5 2 (1.48%) Local Government
6 1 (0.74%) Dutch Language
6 1 (0.74%) German Language
6 1 (0.74%) Retail
6 1 (0.74%) Games
6 1 (0.74%) Automotive
Job Titles
1 42 (31.11%) Analyst
2 23 (17.04%) Service Analyst
3 21 (15.56%) Service Manager
4 19 (14.07%) Service Desk Analyst
5 15 (11.11%) Support Analyst
5 15 (11.11%) Support Engineer
6 9 (6.67%) Services Delivery Manager
6 9 (6.67%) Delivery Manager
7 6 (4.44%) Applications Support
7 6 (4.44%) Project Manager
7 6 (4.44%) 2nd Line Support
7 6 (4.44%) Infrastructure Engineer
7 6 (4.44%) Applications Support Analyst
8 5 (3.70%) Desktop Support
8 5 (3.70%) Help Desk Analyst
8 5 (3.70%) 1st Line Support
8 5 (3.70%) Web Engineer
9 4 (2.96%) Help Desk Support
9 4 (2.96%) Web Support Engineer
9 4 (2.96%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 11 (8.15%) Web Services
2 4 (2.96%) Middleware
3 3 (2.22%) Spring
4 2 (1.48%) XML
4 2 (1.48%) .NET
5 1 (0.74%) J2EE
5 1 (0.74%) SOAP
5 1 (0.74%) JMS
5 1 (0.74%) Java EE
5 1 (0.74%) Application Packaging
5 1 (0.74%) REST
5 1 (0.74%) Hibernate
Miscellaneous
1 12 (8.89%) CMDB
2 9 (6.67%) Management Information System
3 6 (4.44%) CCTV
4 4 (2.96%) Thin Client
4 4 (2.96%) Fat Client
4 4 (2.96%) Mainframe
5 3 (2.22%) Blackberry
5 3 (2.22%) Analytical Skills
6 2 (1.48%) Video Conferencing
6 2 (1.48%) Statistics
6 2 (1.48%) Mathematics
6 2 (1.48%) AS400
7 1 (0.74%) Replication
7 1 (0.74%) Clustering
7 1 (0.74%) e-Health
7 1 (0.74%) Client/Server
7 1 (0.74%) N-Tier
7 1 (0.74%) EPoS
7 1 (0.74%) NHS
7 1 (0.74%) Online Games
Operating Systems
1 53 (39.26%) Windows
2 29 (21.48%) Windows 7
3 17 (12.59%) Windows XP
4 14 (10.37%) Linux
5 13 (9.63%) UNIX
6 9 (6.67%) Windows Server 2008
7 7 (5.19%) Windows Server 2012
8 6 (4.44%) Solaris
9 4 (2.96%) Windows Server 2003
10 2 (1.48%) Windows Vista
10 2 (1.48%) MVS
11 1 (0.74%) Red Hat Enterprise Linux
Processes & Methodologies
1 74 (54.81%) ITIL
2 36 (26.67%) Service Delivery
3 29 (21.48%) Service Management
4 25 (18.52%) E-Commerce
4 25 (18.52%) Incident Management
5 15 (11.11%) Change Management
5 15 (11.11%) ITIL V3
6 13 (9.63%) Configuration Management
7 9 (6.67%) Problem Management
8 8 (5.93%) Migration
8 8 (5.93%) Knowledge Management
9 7 (5.19%) CRM
9 7 (5.19%) Workflow
10 6 (4.44%) Validation
11 5 (3.70%) ETL
11 5 (3.70%) Supplier Management
11 5 (3.70%) Continuous Improvement
11 5 (3.70%) Database Security
11 5 (3.70%) Performance Tuning
11 5 (3.70%) DevOps
Programming Languages
1 16 (11.85%) SQL
2 7 (5.19%) PowerShell
3 2 (1.48%) C
3 2 (1.48%) Java
3 2 (1.48%) JavaScript
3 2 (1.48%) PL/SQL
4 1 (0.74%) T-SQL
4 1 (0.74%) VBScript
Qualifications
1 27 (20.00%) Security Cleared
2 19 (14.07%) ITIL Certification
3 18 (13.33%) SC Cleared
4 8 (5.93%) MCP
5 7 (5.19%) Microsoft Certification
6 5 (3.70%) MCDST
6 5 (3.70%) ITIL Foundation Certificate
7 3 (2.22%) Degree
7 3 (2.22%) CCNA
7 3 (2.22%) Cisco Certification
8 2 (1.48%) VMware Certified Professional (VCP)
8 2 (1.48%) DV Cleared
9 1 (0.74%) MCTS
9 1 (0.74%) PRINCE2 Certification
9 1 (0.74%) MCSE
9 1 (0.74%) MCSA
Quality Assurance & Compliance
1 2 (1.48%) ISO/IEC 27001
System Software
1 39 (28.89%) Active Directory
2 12 (8.89%) VMware Infrastructure
3 8 (5.93%) Terminal Services
4 5 (3.70%) vSphere
5 3 (2.22%) Oracle RAC
6 2 (1.48%) VMware ESXi
6 2 (1.48%) vCloud
7 1 (0.74%) VMware Server
7 1 (0.74%) NFS
7 1 (0.74%) Forefront TMG
7 1 (0.74%) VMFS
7 1 (0.74%) ISA Server
7 1 (0.74%) VMware ESX
7 1 (0.74%) Microsoft App-V
Systems Management
1 15 (11.11%) OpenView
2 11 (8.15%) SCOM
3 7 (5.19%) SCCM
4 5 (3.70%) OVSD
5 4 (2.96%) Systems Management Server (SMS)
6 3 (2.22%) WSUS
7 2 (1.48%) Tivoli
7 2 (1.48%) HP SIM
7 2 (1.48%) HP UCMDB
8 1 (0.74%) Opsview
8 1 (0.74%) Puppet
8 1 (0.74%) OpenView Configuration Management
8 1 (0.74%) Nagios
8 1 (0.74%) EMC NetWorker
8 1 (0.74%) Cacti
Vendors
1 30 (22.22%) Microsoft
2 28 (20.74%) HP
3 23 (17.04%) Citrix
4 16 (11.85%) Oracle
4 16 (11.85%) VMware
5 13 (9.63%) Cisco
6 10 (7.41%) Remedy
7 8 (5.93%) Lotus
8 7 (5.19%) BMC
9 5 (3.70%) McAfee
10 4 (2.96%) Informatica
11 3 (2.22%) CommVault
11 3 (2.22%) Ericsson
11 3 (2.22%) Wyse
12 2 (1.48%) BT
12 2 (1.48%) LANDesk
12 2 (1.48%) Aastra
12 2 (1.48%) CA
12 2 (1.48%) NetApp
12 2 (1.48%) EMC
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