The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 70 89 61
Rank change year-on-year
+19 -28
Contract jobs citing SLA 78 59 67
As % of all contract IT jobs located in the East of England 2.50% 1.87% 2.78%
As % of the Quality Assurance & Compliance category 31.84% 23.60% 38.73%
Number of daily rates quoted 44 21 32
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £290 £230
Average daily rate % change year-on-year
-22.41% +26.08%
90% offered a daily rate of more than £116 £140 £110
10% offered a daily rate of more than £386 £450 £399
UK excluding London average daily rate £300 £265 £321
% change year-on-year
+13.20% -17.50%
Number of hourly rates quoted 10 8 5
Average hourly rate £21.27 £15.00 £16.00
Average hourly rate % change year-on-year
+41.76% -6.25%
90% offered a hourly rate of more than £15.74 £12.45 £11.32
10% offered a hourly rate of more than £23.75 £23.70 £19.90
UK excluding London average hourly rate £15.77 £16.50 £15.88
% change year-on-year
-4.42% +3.93%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
245 250 173
As % of all contract IT jobs located in the East of England 7.85% 7.94% 7.18%
Number of daily rates quoted 138 122 92
Average daily rate £325 £363 £338
Average daily rate % change year-on-year
-10.34% +7.40%
90% offered a daily rate of more than £200 £207 £211
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 23 28 7
Average hourly rate £32.00 £27.50 £16.00
Average hourly rate % change year-on-year
+16.36% +71.87%
90% offered a hourly rate of more than £15.69 £14.85 £11.73
10% offered a hourly rate of more than £37.50 £30.00 £38.00
UK excluding London average hourly rate £21.64 £20.00 £17.50
% change year-on-year
+8.20% +14.28%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 2 September 2015.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +23 34 £208 +22.05% 10
Essex +3 15 £326 -15.80% 2
Cambridgeshire -4 12 £91 -37.23% 1
Bedfordshire +9 11 £300 -9.43% 1
Norfolk +9 3 £130 -33.33% 1
Suffolk - 2 £266 -
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 65 (42.21%) Windows
2 57 (37.01%) ITIL
3 49 (31.82%) Microsoft
4 40 (25.97%) Citrix
4 40 (25.97%) Windows 7
5 33 (21.43%) SQL
5 33 (21.43%) Finance
6 31 (20.13%) Active Directory
7 30 (19.48%) MS Office
8 29 (18.83%) SharePoint
9 28 (18.18%) HP
10 27 (17.53%) Cisco
10 27 (17.53%) Windows Server 2008
11 26 (16.88%) VMware
12 25 (16.23%) MS Excel
13 24 (15.58%) SAN
14 23 (14.94%) CRM
15 22 (14.29%) SAP
15 22 (14.29%) Security Cleared
16 20 (12.99%) Windows Server 2003
16 20 (12.99%) Symantec
17 19 (12.34%) Service Delivery
17 19 (12.34%) Dynamics CRM
18 18 (11.69%) Xen
18 18 (11.69%) Backup Exec
19 17 (11.04%) Hitachi
20 16 (10.39%) Remedy
21 15 (9.74%) Cisco Certification
22 14 (9.09%) ITIL Certification
22 14 (9.09%) Firewall

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2015, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 29 (18.83%) SharePoint
2 13 (8.44%) BizTalk Server
3 7 (4.55%) MS Exchange
4 6 (3.90%) IIS
5 4 (2.60%) Exchange Server 2003
6 3 (1.95%) SharePoint Server
6 3 (1.95%) Exchange Server 2007
6 3 (1.95%) Lync
6 3 (1.95%) Exchange Server 2010
6 3 (1.95%) CMS
6 3 (1.95%) Exchange Server 2013
7 2 (1.30%) LiveLink
7 2 (1.30%) Blackberry Enterprise Server
7 2 (1.30%) SharePoint 2013
7 2 (1.30%) IBM Notes
7 2 (1.30%) SharePoint 2010
8 1 (0.65%) Office Communications Server
8 1 (0.65%) JBoss
8 1 (0.65%) SAS
Applications
1 30 (19.48%) MS Office
2 25 (16.23%) MS Excel
3 10 (6.49%) MS PowerPoint
4 5 (3.25%) MS Project
5 3 (1.95%) InfoPath
6 2 (1.30%) MS Visio
Business Applications
1 19 (12.34%) Dynamics CRM
2 7 (4.55%) SAP CRM
3 2 (1.30%) Agresso
3 2 (1.30%) Remedy ITSM
4 1 (0.65%) SAP ERP
Cloud Services
1 6 (3.90%) Office 365
2 1 (0.65%) Google Analytics
2 1 (0.65%) Amazon AWS
Communications & Networking
1 24 (15.58%) SAN
2 14 (9.09%) Firewall
3 13 (8.44%) DNS
4 12 (7.79%) Cisco ASA
4 12 (7.79%) LAN
4 12 (7.79%) DHCP
5 10 (6.49%) Wi-Fi
5 10 (6.49%) Cisco IOS
5 10 (6.49%) Cisco PIX
6 8 (5.19%) FTP
7 7 (4.55%) Internet
8 5 (3.25%) Intranet
8 5 (3.25%) VoIP
9 4 (2.60%) TCP/IP
9 4 (2.60%) VPN
9 4 (2.60%) Network Security
9 4 (2.60%) NAS
10 3 (1.95%) WAN
10 3 (1.95%) Ethernet
11 2 (1.30%) 3G
Database & Business Intelligence
1 9 (5.84%) SQL Server
2 2 (1.30%) Data Warehouse
2 2 (1.30%) RDBMS
2 2 (1.30%) Oracle Database 10g
2 2 (1.30%) SQL Server Reporting Services
2 2 (1.30%) SQL Server Integration Services
2 2 (1.30%) SQL Server Analysis Services
2 2 (1.30%) Oracle Exadata
2 2 (1.30%) Oracle Database
2 2 (1.30%) Relational Database
3 1 (0.65%) Big Data
3 1 (0.65%) MySQL
3 1 (0.65%) Hadoop
3 1 (0.65%) PowerCenter
Development Applications
1 2 (1.30%) Oracle Forms
1 2 (1.30%) FitNesse
General
1 33 (21.43%) Finance
2 12 (7.79%) Telecoms
3 3 (1.95%) Back Office
4 2 (1.30%) Local Government
5 1 (0.65%) Pharmaceutical
5 1 (0.65%) Financial Institution
5 1 (0.65%) Legal
5 1 (0.65%) Manufacturing
5 1 (0.65%) Publishing
Job Titles
1 38 (24.68%) Analyst
2 22 (14.29%) Service Analyst
3 18 (11.69%) Support Engineer
3 18 (11.69%) Service Desk Analyst
4 16 (10.39%) Operations Engineer
5 14 (9.09%) Service Manager
6 12 (7.79%) Administrator
7 11 (7.14%) Support Analyst
8 10 (6.49%) Applications Support
9 9 (5.84%) Network Engineer
9 9 (5.84%) Desktop Support
9 9 (5.84%) Team Leader
10 8 (5.19%) Service Desk Manager
11 7 (4.55%) Senior Support Engineer
12 6 (3.90%) Service Desk Team Leader
13 5 (3.25%) IT Support
13 5 (3.25%) 2nd Line Support
13 5 (3.25%) Consultant
14 4 (2.60%) Systems Administrator
14 4 (2.60%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 9 (5.84%) .NET
2 7 (4.55%) Web Services
3 5 (3.25%) XML
4 3 (1.95%) Spring
4 3 (1.95%) XMPP
4 3 (1.95%) .NET Framework
4 3 (1.95%) SOAP
5 2 (1.30%) J2EE
5 2 (1.30%) Java EE
5 2 (1.30%) Middleware
5 2 (1.30%) XML Messaging
5 2 (1.30%) Hibernate
6 1 (0.65%) SAP Basis
Miscellaneous
1 12 (7.79%) Blackberry
1 12 (7.79%) Data Centre
2 10 (6.49%) Management Information System
3 6 (3.90%) Analytical Skills
4 5 (3.25%) BYOD
4 5 (3.25%) Video Conferencing
5 4 (2.60%) Statistics
6 3 (1.95%) Fat Client
6 3 (1.95%) NHS
6 3 (1.95%) Thin Client
6 3 (1.95%) Hedge funds
7 2 (1.30%) Mobile Computing
7 2 (1.30%) Replication
7 2 (1.30%) AS400
7 2 (1.30%) EPoS
7 2 (1.30%) CMDB
7 2 (1.30%) Clustering
7 2 (1.30%) Smartphone
7 2 (1.30%) CCTV
8 1 (0.65%) Informatics
Operating Systems
1 65 (42.21%) Windows
2 40 (25.97%) Windows 7
3 27 (17.53%) Windows Server 2008
4 20 (12.99%) Windows Server 2003
5 12 (7.79%) Windows XP
6 10 (6.49%) UNIX
6 10 (6.49%) Linux
7 8 (5.19%) Windows Server 2012
8 7 (4.55%) Android
9 6 (3.90%) Windows 8
10 4 (2.60%) Apple iOS
11 3 (1.95%) Mac OS
11 3 (1.95%) Windows 2000 Server
12 2 (1.30%) Red Hat Enterprise Linux
12 2 (1.30%) BlackBerry OS
12 2 (1.30%) Data ONTAP
13 1 (0.65%) Windows 2000
13 1 (0.65%) HPUX
13 1 (0.65%) Windows Vista
Processes & Methodologies
1 57 (37.01%) ITIL
2 23 (14.94%) CRM
3 19 (12.34%) Service Delivery
4 13 (8.44%) Service Management
5 12 (7.79%) Incident Management
6 10 (6.49%) Line Management
7 9 (5.84%) Kalman Filter
7 9 (5.84%) Migration
8 7 (4.55%) Problem Management
8 7 (4.55%) Change Management
9 6 (3.90%) Project Management
9 6 (3.90%) Mentoring
9 6 (3.90%) Service Desk Management
10 5 (3.25%) Data Protection
10 5 (3.25%) Configuration Management
10 5 (3.25%) ITSM
10 5 (3.25%) E-Commerce
10 5 (3.25%) Asset Management
11 4 (2.60%) Release Management
11 4 (2.60%) Business Intelligence
Programming Languages
1 33 (21.43%) SQL
2 4 (2.60%) Java
3 3 (1.95%) C#
3 3 (1.95%) Shell Script
3 3 (1.95%) PowerShell
4 2 (1.30%) PL/SQL
4 2 (1.30%) Erlang
5 1 (0.65%) VBA
5 1 (0.65%) C
5 1 (0.65%) JavaScript
Qualifications
1 22 (14.29%) Security Cleared
2 15 (9.74%) Cisco Certification
3 14 (9.09%) ITIL Certification
4 13 (8.44%) SC Cleared
4 13 (8.44%) CCNA
5 11 (7.14%) Microsoft Certification
5 11 (7.14%) Degree
6 5 (3.25%) MCSE
7 4 (2.60%) CCNP
8 3 (1.95%) A+ Certification
8 3 (1.95%) VMware Certified Professional (VCP)
9 2 (1.30%) MCITP
9 2 (1.30%) MCSA
9 2 (1.30%) MCP
10 1 (0.65%) HNC
10 1 (0.65%) HND
10 1 (0.65%) CCIE
10 1 (0.65%) MOS
10 1 (0.65%) NVQ Level 4
10 1 (0.65%) BC Cleared
Quality Assurance & Compliance
1 2 (1.30%) ISO 9001
1 2 (1.30%) ISO/IEC 27001
2 1 (0.65%) QA
System Software
1 31 (20.13%) Active Directory
2 18 (11.69%) Xen
3 13 (8.44%) VMware Infrastructure
4 4 (2.60%) vSphere
5 2 (1.30%) XenApp
5 2 (1.30%) VMware ESX
5 2 (1.30%) Microsoft App-V
6 1 (0.65%) MetaFrame
6 1 (0.65%) Terminal Services
6 1 (0.65%) Hyper-V
6 1 (0.65%) Sendmail
Systems Management
1 18 (11.69%) Backup Exec
2 5 (3.25%) SCCM
3 2 (1.30%) HP Data Protector
3 2 (1.30%) Norton AntiVirus
3 2 (1.30%) DameWare
4 1 (0.65%) WSUS
4 1 (0.65%) OpenView
4 1 (0.65%) Tivoli
4 1 (0.65%) BMC PATROL
4 1 (0.65%) Nagios
4 1 (0.65%) ARCserve
4 1 (0.65%) Cisco CUCM
4 1 (0.65%) Symantec Enterprise Vault
4 1 (0.65%) XenMobile
4 1 (0.65%) RANCID
4 1 (0.65%) SCOM
Vendors
1 49 (31.82%) Microsoft
2 40 (25.97%) Citrix
3 28 (18.18%) HP
4 27 (17.53%) Cisco
5 26 (16.88%) VMware
6 22 (14.29%) SAP
7 20 (12.99%) Symantec
8 17 (11.04%) Hitachi
9 16 (10.39%) Remedy
10 10 (6.49%) Juniper
11 9 (5.84%) Websense
11 9 (5.84%) Blue Coat
11 9 (5.84%) Oracle
11 9 (5.84%) Barracuda Networks
12 6 (3.90%) WorldPay
13 5 (3.25%) ServiceNow
13 5 (3.25%) LANDesk
13 5 (3.25%) BMC
14 4 (2.60%) Avaya
15 2 (1.30%) NetApp