The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 62 80 56
Rank change year-on-year
+18 -24
Contract jobs citing SLA 90 62 67
As % of all contract IT jobs located in the East of England 2.95% 2.05% 2.82%
As % of the Quality Assurance & Compliance category 38.79% 23.31% 37.85%
Number of daily rates quoted 57 18 27
Average daily rate
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£180 £278 £225
Average daily rate % change year-on-year
-35.13% +23.33%
90% offered a daily rate of more than £117 £124 £90
10% offered a daily rate of more than £375 £381 £425
UK excluding London average daily rate £288 £265 £300
% change year-on-year
+8.49% -11.66%
Number of hourly rates quoted 8 15 6
Average hourly rate £21.53 £20.21 £16.75
Average hourly rate % change year-on-year
+6.53% +20.62%
90% offered a hourly rate of more than £15.77 £10.75 £14.28
10% offered a hourly rate of more than £72.75 £28.60 £47.50
UK excluding London average hourly rate £15.77 £17.50 £15.00
% change year-on-year
-9.88% +16.66%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
232 266 177
As % of all contract IT jobs located in the East of England 7.60% 8.79% 7.46%
Number of daily rates quoted 142 129 94
Average daily rate £325 £361 £325
Average daily rate % change year-on-year
-10.03% +11.15%
90% offered a daily rate of more than £165 £225 £213
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 20 34 8
Average hourly rate £32.00 £27.00 £20.00
Average hourly rate % change year-on-year
+18.51% +35.00%
90% offered a hourly rate of more than £15.04 £15.15 £14.97
10% offered a hourly rate of more than £52.17 £42.50 £51.50
UK excluding London average hourly rate £21.55 £20.50 £17.50
% change year-on-year
+5.12% +17.14%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 31 July 2015.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 31 July 2015.

SLA Hourly Rate Histogram in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 29 £200 -11.11% 12
Norfolk +13 24 £165 -37.73% 3
Essex -4 14 £375 +15.38% 1
Cambridgeshire -2 13 £250 +17.64% 3
Bedfordshire +13 8 £351 +6.03% 3
Suffolk +5 2 £266 -
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 64 (44.14%) Windows
2 60 (41.38%) ITIL
3 46 (31.72%) Microsoft
4 42 (28.97%) Citrix
5 37 (25.52%) Windows 7
6 34 (23.45%) Active Directory
7 32 (22.07%) SQL
7 32 (22.07%) Windows Server 2008
8 30 (20.69%) Finance
9 28 (19.31%) Service Delivery
9 28 (19.31%) MS Office
10 27 (18.62%) VMware
11 26 (17.93%) SharePoint
12 25 (17.24%) HP
13 24 (16.55%) SAN
13 24 (16.55%) Windows Server 2003
14 22 (15.17%) SAP
15 21 (14.48%) CRM
16 20 (13.79%) Cisco
16 20 (13.79%) Symantec
17 19 (13.10%) Dynamics CRM
18 18 (12.41%) Xen
18 18 (12.41%) Backup Exec
19 17 (11.72%) Hitachi
19 17 (11.72%) MS Excel
19 17 (11.72%) Security Cleared
20 15 (10.34%) Incident Management
21 14 (9.66%) Management Information System
21 14 (9.66%) Remedy
22 13 (8.97%) BizTalk Server

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 26 (17.93%) SharePoint
2 13 (8.97%) BizTalk Server
3 9 (6.21%) MS Exchange
4 6 (4.14%) IIS
5 5 (3.45%) Exchange Server 2010
6 3 (2.07%) Exchange Server 2003
6 3 (2.07%) SharePoint Server
6 3 (2.07%) CMS
7 2 (1.38%) LiveLink
7 2 (1.38%) Blackberry Enterprise Server
7 2 (1.38%) Exchange Server 2007
7 2 (1.38%) SharePoint 2010
7 2 (1.38%) Lync
7 2 (1.38%) SharePoint 2013
7 2 (1.38%) IBM Notes
8 1 (0.69%) Exchange Server 2013
8 1 (0.69%) WebSphere
8 1 (0.69%) JBoss
8 1 (0.69%) SAS
Applications
1 28 (19.31%) MS Office
2 17 (11.72%) MS Excel
3 7 (4.83%) MS PowerPoint
4 3 (2.07%) InfoPath
5 2 (1.38%) MS Visio
5 2 (1.38%) MS Project
Business Applications
1 19 (13.10%) Dynamics CRM
2 7 (4.83%) SAP CRM
3 2 (1.38%) Agresso
4 1 (0.69%) SAP ERP
4 1 (0.69%) Remedy ITSM
Cloud Services
1 5 (3.45%) Office 365
2 1 (0.69%) Google Analytics
Communications & Networking
1 24 (16.55%) SAN
2 9 (6.21%) LAN
2 9 (6.21%) TCP/IP
3 8 (5.52%) VPN
3 8 (5.52%) DNS
4 7 (4.83%) DHCP
4 7 (4.83%) Firewall
5 5 (3.45%) Internet
6 4 (2.76%) VoIP
6 4 (2.76%) WAN
6 4 (2.76%) Ethernet
6 4 (2.76%) Wi-Fi
6 4 (2.76%) Cisco IOS
6 4 (2.76%) Cisco PIX
6 4 (2.76%) Network Security
6 4 (2.76%) Cisco ASA
6 4 (2.76%) NAS
7 3 (2.07%) Intranet
7 3 (2.07%) FTP
8 2 (1.38%) 3G
Database & Business Intelligence
1 9 (6.21%) SQL Server
2 2 (1.38%) Data Warehouse
2 2 (1.38%) RDBMS
2 2 (1.38%) Oracle Database 10g
2 2 (1.38%) SQL Server Reporting Services
2 2 (1.38%) SQL Server Integration Services
2 2 (1.38%) SQL Server Analysis Services
2 2 (1.38%) Oracle Database
2 2 (1.38%) Relational Database
3 1 (0.69%) MySQL
3 1 (0.69%) SQL Server 2008
3 1 (0.69%) Hadoop
3 1 (0.69%) Oracle Exadata
3 1 (0.69%) Big Data
3 1 (0.69%) PowerCenter
Development Applications
1 2 (1.38%) FitNesse
2 1 (0.69%) Oracle Forms
General
1 30 (20.69%) Finance
2 9 (6.21%) Telecoms
3 3 (2.07%) Back Office
4 2 (1.38%) Local Government
5 1 (0.69%) Pharmaceutical
5 1 (0.69%) Financial Institution
5 1 (0.69%) Legal
5 1 (0.69%) Manufacturing
5 1 (0.69%) Publishing
Job Titles
1 35 (24.14%) Analyst
2 21 (14.48%) Service Analyst
3 18 (12.41%) Support Engineer
4 17 (11.72%) Service Desk Analyst
5 14 (9.66%) Operations Engineer
6 13 (8.97%) Service Manager
7 12 (8.28%) Administrator
8 11 (7.59%) Applications Support
8 11 (7.59%) Desktop Support
9 10 (6.90%) Support Analyst
10 8 (5.52%) Desktop Engineer
10 8 (5.52%) Senior Support Engineer
10 8 (5.52%) Service Desk Manager
11 7 (4.83%) Desktop Support Engineer
11 7 (4.83%) Team Leader
12 6 (4.14%) Service Desk Team Leader
12 6 (4.14%) Systems Administrator
12 6 (4.14%) Network Engineer
13 5 (3.45%) 2nd Line Support
13 5 (3.45%) IT Support
Libraries, Frameworks & Software Standards
1 11 (7.59%) .NET
2 5 (3.45%) Web Services
2 5 (3.45%) XML
3 3 (2.07%) Spring
3 3 (2.07%) .NET Framework
3 3 (2.07%) SOAP
4 2 (1.38%) Java EE
4 2 (1.38%) Middleware
4 2 (1.38%) J2EE
4 2 (1.38%) Hibernate
5 1 (0.69%) SAP Basis
5 1 (0.69%) XML Messaging
Miscellaneous
1 14 (9.66%) Management Information System
2 11 (7.59%) Blackberry
2 11 (7.59%) Data Centre
3 7 (4.83%) Analytical Skills
4 5 (3.45%) BYOD
4 5 (3.45%) Statistics
5 4 (2.76%) iPhone
6 3 (2.07%) iPad
6 3 (2.07%) CMDB
6 3 (2.07%) Fat Client
6 3 (2.07%) NHS
6 3 (2.07%) Thin Client
7 2 (1.38%) AS400
7 2 (1.38%) Clustering
7 2 (1.38%) Hedge funds
7 2 (1.38%) EPoS
7 2 (1.38%) User Experience
8 1 (0.69%) Symmetrix DMX
8 1 (0.69%) Enterprise Storage
8 1 (0.69%) Mobile Computing
Operating Systems
1 64 (44.14%) Windows
2 37 (25.52%) Windows 7
3 32 (22.07%) Windows Server 2008
4 24 (16.55%) Windows Server 2003
5 13 (8.97%) Windows XP
6 12 (8.28%) UNIX
7 10 (6.90%) Linux
7 10 (6.90%) Windows 8
7 10 (6.90%) Windows Server 2012
8 7 (4.83%) Android
9 3 (2.07%) Mac OS
9 3 (2.07%) Windows 2000 Server
9 3 (2.07%) Apple iOS
10 2 (1.38%) BlackBerry OS
10 2 (1.38%) Data ONTAP
10 2 (1.38%) Red Hat Enterprise Linux
11 1 (0.69%) Windows 2000
11 1 (0.69%) HPUX
11 1 (0.69%) Solaris
11 1 (0.69%) Windows Vista
Processes & Methodologies
1 60 (41.38%) ITIL
2 28 (19.31%) Service Delivery
3 21 (14.48%) CRM
4 15 (10.34%) Incident Management
5 12 (8.28%) Problem Management
6 10 (6.90%) Project Management
7 9 (6.21%) Service Management
7 9 (6.21%) Migration
7 9 (6.21%) Coaching
7 9 (6.21%) Line Management
8 8 (5.52%) Mentoring
8 8 (5.52%) Change Management
9 7 (4.83%) ITIL V3
10 6 (4.14%) Configuration Management
10 6 (4.14%) Service Desk Management
10 6 (4.14%) E-Commerce
11 5 (3.45%) ITSM
11 5 (3.45%) Data Protection
12 4 (2.76%) Test Scripting
12 4 (2.76%) Release Management
Programming Languages
1 32 (22.07%) SQL
2 6 (4.14%) PowerShell
3 4 (2.76%) Java
4 3 (2.07%) Shell Script
5 2 (1.38%) Erlang
5 2 (1.38%) C#
5 2 (1.38%) PL/SQL
6 1 (0.69%) C
6 1 (0.69%) JavaScript
6 1 (0.69%) VBA
Qualifications
1 17 (11.72%) Security Cleared
2 12 (8.28%) Microsoft Certification
3 11 (7.59%) Cisco Certification
4 10 (6.90%) Degree
4 10 (6.90%) ITIL Certification
5 9 (6.21%) SC Cleared
5 9 (6.21%) CCNA
6 8 (5.52%) MCSE
7 6 (4.14%) VMware Certified Professional (VCP)
8 3 (2.07%) MCP
8 3 (2.07%) CCNP
8 3 (2.07%) Citrix Certification
8 3 (2.07%) A+ Certification
9 2 (1.38%) MCSA
9 2 (1.38%) MCITP
10 1 (0.69%) MOS
10 1 (0.69%) BC Cleared
10 1 (0.69%) CCIE
Quality Assurance & Compliance
1 2 (1.38%) ISO 9001
1 2 (1.38%) ISO/IEC 27001
2 1 (0.69%) QA
2 1 (0.69%) PCI DSS
2 1 (0.69%) Sarbanes-Oxley
System Software
1 34 (23.45%) Active Directory
2 18 (12.41%) Xen
3 11 (7.59%) VMware Infrastructure
4 5 (3.45%) XenApp
5 4 (2.76%) vSphere
6 3 (2.07%) XenDesktop
6 3 (2.07%) Terminal Server
7 2 (1.38%) VMware ESX
7 2 (1.38%) Microsoft App-V
8 1 (0.69%) Terminal Services
8 1 (0.69%) MetaFrame
8 1 (0.69%) Hyper-V
8 1 (0.69%) Sendmail
Systems Management
1 18 (12.41%) Backup Exec
2 7 (4.83%) SCCM
3 2 (1.38%) HP Data Protector
3 2 (1.38%) DameWare
4 1 (0.69%) XenMobile
4 1 (0.69%) RANCID
4 1 (0.69%) SCOM
4 1 (0.69%) WSUS
4 1 (0.69%) OpenView
4 1 (0.69%) Tivoli
4 1 (0.69%) BMC PATROL
4 1 (0.69%) Nagios
4 1 (0.69%) ARCserve
4 1 (0.69%) Norton AntiVirus
Vendors
1 46 (31.72%) Microsoft
2 42 (28.97%) Citrix
3 27 (18.62%) VMware
4 25 (17.24%) HP
5 22 (15.17%) SAP
6 20 (13.79%) Cisco
6 20 (13.79%) Symantec
7 17 (11.72%) Hitachi
8 14 (9.66%) Remedy
9 8 (5.52%) Oracle
10 6 (4.14%) Juniper
11 5 (3.45%) WorldPay
11 5 (3.45%) LANDesk
12 4 (2.76%) Google
12 4 (2.76%) ServiceNow
12 4 (2.76%) BMC
12 4 (2.76%) NetApp
12 4 (2.76%) Wyse
13 3 (2.07%) Sophos
13 3 (2.07%) Websense
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