The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 86 69 83
Rank change year-on-year
-17 +14
Contract jobs citing SLA 44 68 66
As % of all contract IT jobs located in the East of England 1.79% 2.40% 2.13%
As % of the Quality Assurance & Compliance category 17.32% 27.09% 23.49%
Number of daily rates quoted 24 35 26
Median daily rate £270 £250 £275
Median daily rate % change year-on-year
+8.00% -9.09%
90% offered a daily rate of more than £165 £116 £145
10% offered a daily rate of more than £500 £515 £454
UK excluding London median daily rate £280 £305 £275
% change year-on-year
-8.19% +10.90%
Number of hourly rates quoted 3 11 8
Median hourly rate £10.50 £21.53 £14.25
Median hourly rate % change year-on-year
-51.21% +51.05%
90% offered a hourly rate of more than £9.70 £15.77 £11.40
10% offered a hourly rate of more than £16.10 £23.75 £19.65
UK excluding London median hourly rate £14.00 £15.77 £16.00
% change year-on-year
-11.22% -1.43%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
254 251 281
As % of all contract IT jobs located in the East of England 10.32% 8.87% 9.08%
Number of daily rates quoted 135 126 142
Median daily rate £413 £325 £368
Median daily rate % change year-on-year
+26.92% -11.56%
90% offered a daily rate of more than £184 £200 £210
10% offered a daily rate of more than £522 £539 £500
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 20 31 35
Median hourly rate £41.25 £35.00 £27.50
Median hourly rate % change year-on-year
+17.85% +27.27%
90% offered a hourly rate of more than £27.65 £16.82 £14.25
10% offered a hourly rate of more than £46.15 £39.50 £39.50
UK excluding London median hourly rate £32.00 £28.00 £20.00
% change year-on-year
+14.28% +40.00%

SLA
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 30 September 2016.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -19 10 £413 +91.86% 4
Essex +2 9 £270 -1.81% 3
Cambridgeshire +13 8 £128 -63.04% 5
Norfolk - 7 £175 - 1
Bedfordshire -3 6 £375 +42.85% 5
Suffolk +6 5 £209 -21.59% 2
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 30 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 40 (38.10%) ITIL
2 36 (34.29%) Windows
3 29 (27.62%) Microsoft
4 22 (20.95%) Active Directory
5 21 (20.00%) Project Management
6 19 (18.10%) ITIL V3
7 18 (17.14%) Windows 7
8 17 (16.19%) MS Office
9 16 (15.24%) Analytical Skills
10 15 (14.29%) Service Management
10 15 (14.29%) Stakeholder Management
11 14 (13.33%) Finance
12 13 (12.38%) Windows Server
13 12 (11.43%) MCP
14 11 (10.48%) SQL
14 11 (10.48%) Windows 8
15 10 (9.52%) MS Excel
15 10 (9.52%) Cisco
15 10 (9.52%) Configuration Management
15 10 (9.52%) SCCM
16 9 (8.57%) Security Cleared
16 9 (8.57%) WSUS
16 9 (8.57%) A+ Certification
16 9 (8.57%) Oracle
17 8 (7.62%) Citrix
17 8 (7.62%) SC Cleared
18 7 (6.67%) VMware
18 7 (6.67%) Video Conferencing
18 7 (6.67%) HP
18 7 (6.67%) SQL Server

SLA
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.81%) Confluence
2 3 (2.86%) Skype for Business
3 2 (1.90%) IBM Notes
3 2 (1.90%) IIS
3 2 (1.90%) MS Exchange
4 1 (0.95%) Blackberry Enterprise Server
4 1 (0.95%) Exchange Server 2003
4 1 (0.95%) Exchange Server 2013
4 1 (0.95%) IBM Domino
4 1 (0.95%) iPlanet
4 1 (0.95%) SharePoint
4 1 (0.95%) SharePoint 2010
4 1 (0.95%) SharePoint 2013
4 1 (0.95%) WebLogic
Applications
1 17 (16.19%) MS Office
2 10 (9.52%) MS Excel
3 6 (5.71%) MS Visio
4 5 (4.76%) MS PowerPoint
5 2 (1.90%) Spreadsheet
Business Applications
1 3 (2.86%) Remedy ITSM
2 2 (1.90%) BASE24
3 1 (0.95%) Maximo
3 1 (0.95%) SAP CO
3 1 (0.95%) SAP FI
3 1 (0.95%) SAP FI/CO
Cloud Services
1 2 (1.90%) Office 365
2 1 (0.95%) Mimecast
Communications & Networking
1 4 (3.81%) Firewall
1 4 (3.81%) GSM
1 4 (3.81%) UMTS
1 4 (3.81%) VPN
2 3 (2.86%) Internet
2 3 (2.86%) LAN
2 3 (2.86%) SAN
2 3 (2.86%) WAN
2 3 (2.86%) Wireless
3 2 (1.90%) Cisco ASA
3 2 (1.90%) IP Telephony
4 1 (0.95%) BIG-IP
4 1 (0.95%) DNS
4 1 (0.95%) Intranet
4 1 (0.95%) LDAP
4 1 (0.95%) Unified Communications
Database & Business Intelligence
1 7 (6.67%) SQL Server
2 6 (5.71%) Oracle Database
3 5 (4.76%) Oracle Reports
4 2 (1.90%) Big Data
5 1 (0.95%) Oracle BI Publisher
5 1 (0.95%) Oracle Database 11g
5 1 (0.95%) Oracle Database 12c
5 1 (0.95%) RDBMS
5 1 (0.95%) Relational Database
5 1 (0.95%) SQL Server 2005
Development Applications
1 4 (3.81%) JIRA
1 4 (3.81%) JMeter
1 4 (3.81%) LoadRunner
1 4 (3.81%) Zephyr
General
1 14 (13.33%) Finance
2 6 (5.71%) Retail
3 5 (4.76%) Telecoms
4 4 (3.81%) Legal
5 3 (2.86%) French Language
6 2 (1.90%) Advertising
6 2 (1.90%) Financial Institution
6 2 (1.90%) Publishing
7 1 (0.95%) Back Office
7 1 (0.95%) Local Government
Job Titles
1 31 (29.52%) Analyst
2 20 (19.05%) Support Analyst
3 16 (15.24%) Desktop Support
4 14 (13.33%) Support Engineer
5 8 (7.62%) Desktop Engineer
6 7 (6.67%) Desktop Support Engineer
6 7 (6.67%) Service Manager
7 6 (5.71%) Applications Support
7 6 (5.71%) Applications Support Analyst
7 6 (5.71%) Desktop Analyst
7 6 (5.71%) Desktop Support Analyst
7 6 (5.71%) Service Analyst
7 6 (5.71%) Service Desk Analyst
8 4 (3.81%) Engagement Manager
8 4 (3.81%) Help Desk Analyst
8 4 (3.81%) Implementation Controller
8 4 (3.81%) IT Manager
8 4 (3.81%) Performance Manager
8 4 (3.81%) Performance Test Manager
8 4 (3.81%) Test Manager
Libraries, Frameworks & Software Standards
1 1 (0.95%) .NET
1 1 (0.95%) ASP.NET
1 1 (0.95%) HTML
1 1 (0.95%) J2EE
1 1 (0.95%) JSP
1 1 (0.95%) Middleware
1 1 (0.95%) NancyFx
1 1 (0.95%) Oracle GoldenGate
1 1 (0.95%) XMPP
Miscellaneous
1 16 (15.24%) Analytical Skills
2 7 (6.67%) Management Information System
2 7 (6.67%) Video Conferencing
3 6 (5.71%) CMDB
4 4 (3.81%) Data Centre
4 4 (3.81%) Statistics
5 2 (1.90%) Blackberry
5 2 (1.90%) CCTV
5 2 (1.90%) Clustering
5 2 (1.90%) Fat Client
5 2 (1.90%) Hedge funds
5 2 (1.90%) PMI
5 2 (1.90%) Social Media
5 2 (1.90%) Thin Client
6 1 (0.95%) BYOD
6 1 (0.95%) Cyberthreat
6 1 (0.95%) Driving Licence
6 1 (0.95%) Mainframe
6 1 (0.95%) Smartphone
6 1 (0.95%) VCE vBlock
Operating Systems
1 36 (34.29%) Windows
2 18 (17.14%) Windows 7
3 13 (12.38%) Windows Server
4 11 (10.48%) Windows 8
5 4 (3.81%) Apple iOS
5 4 (3.81%) Windows Vista
6 3 (2.86%) Linux
6 3 (2.86%) Mac OS
6 3 (2.86%) Unix
6 3 (2.86%) Windows Server 2008
7 2 (1.90%) AIX
7 2 (1.90%) Solaris
7 2 (1.90%) Windows Server 2003
7 2 (1.90%) Windows XP
8 1 (0.95%) Red Hat Enterprise Linux
8 1 (0.95%) Windows 2000
Processes & Methodologies
1 40 (38.10%) ITIL
2 21 (20.00%) Project Management
3 19 (18.10%) ITIL V3
4 15 (14.29%) Service Management
4 15 (14.29%) Stakeholder Management
5 10 (9.52%) Configuration Management
6 7 (6.67%) Performance Monitoring
6 7 (6.67%) PRINCE2
7 6 (5.71%) Incident Management
7 6 (5.71%) Line Management
7 6 (5.71%) Service Delivery
8 5 (4.76%) Business Intelligence
8 5 (4.76%) Change Management
8 5 (4.76%) CRM
8 5 (4.76%) ITSM
8 5 (4.76%) Logistics
8 5 (4.76%) Validation
9 4 (3.81%) Information Security
9 4 (3.81%) Performance Testing
9 4 (3.81%) SDLC
Programming Languages
1 11 (10.48%) SQL
2 1 (0.95%) C#
2 1 (0.95%) Java
2 1 (0.95%) PowerShell
2 1 (0.95%) Shell Script
2 1 (0.95%) VB
Qualifications
1 12 (11.43%) MCP
2 9 (8.57%) A+ Certification
2 9 (8.57%) Security Cleared
3 8 (7.62%) SC Cleared
4 4 (3.81%) CCNA
4 4 (3.81%) Cisco Certification
5 3 (2.86%) Microsoft Certification
6 2 (1.90%) CCNP
6 2 (1.90%) ITIL Certification
6 2 (1.90%) MCSE
6 2 (1.90%) PMI Certification
7 1 (0.95%) CCA
7 1 (0.95%) Citrix Certification
7 1 (0.95%) DBS Check
7 1 (0.95%) Degree
7 1 (0.95%) ISEB
7 1 (0.95%) ITIL Foundation Certificate
7 1 (0.95%) PRINCE2 Certification
7 1 (0.95%) RHCE
7 1 (0.95%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (3.81%) QA
2 1 (0.95%) JSP 440
2 1 (0.95%) PCI DSS
System Software
1 22 (20.95%) Active Directory
2 4 (3.81%) VMware Infrastructure
3 2 (1.90%) Oracle RAC
4 1 (0.95%) KVM
4 1 (0.95%) RACF
4 1 (0.95%) VMware ESX
4 1 (0.95%) VMware ESXi
Systems Management
1 10 (9.52%) SCCM
2 9 (8.57%) WSUS
3 4 (3.81%) Systems Management Server (SMS)
4 2 (1.90%) CA Single Sign-On
4 2 (1.90%) Control-M
4 2 (1.90%) EMC NetWorker
5 1 (0.95%) Data Guard
5 1 (0.95%) HP Data Protector
5 1 (0.95%) McAfee ePO
5 1 (0.95%) Microsoft Clustering
5 1 (0.95%) NetBackup
5 1 (0.95%) Norton AntiVirus
5 1 (0.95%) Oracle Enterprise Manager
5 1 (0.95%) Oracle RMAN
5 1 (0.95%) Symantec Endpoint Protection
5 1 (0.95%) Symantec Enterprise Vault
5 1 (0.95%) Tivoli Storage Manager
Vendors
1 29 (27.62%) Microsoft
2 10 (9.52%) Cisco
3 9 (8.57%) Oracle
4 8 (7.62%) Citrix
5 7 (6.67%) HP
5 7 (6.67%) SAP
5 7 (6.67%) VMware
6 4 (3.81%) Apple
6 4 (3.81%) Intel Security
6 4 (3.81%) Remedy
7 3 (2.86%) CheckPoint
7 3 (2.86%) Kaspersky
8 2 (1.90%) Altiris
8 2 (1.90%) Avaya
8 2 (1.90%) BMC
8 2 (1.90%) EMC
8 2 (1.90%) Lotus
8 2 (1.90%) Red Hat
8 2 (1.90%) Symantec
9 1 (0.95%) Sun