The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 82 64 87
Rank change year-on-year
-18 +23
Contract jobs citing SLA 46 87 61
As % of all contract IT jobs located in the East of England 1.80% 2.79% 2.01%
As % of the Quality Assurance & Compliance category 19.25% 30.63% 20.20%
Number of daily rates quoted 26 55 17
Median daily rate £220 £180 £290
Median daily rate % change year-on-year
+22.22% -37.93%
90% offered a daily rate of more than £142 £114 £146
10% offered a daily rate of more than £475 £375 £388
UK excluding London median daily rate £280 £295 £275
% change year-on-year
-5.08% +7.27%
Number of hourly rates quoted 5 7 14
Median hourly rate £14.00 £21.53 £20.60
Median hourly rate % change year-on-year
-34.95% +4.47%
90% offered a hourly rate of more than £12.00 £19.21 £10.13
10% offered a hourly rate of more than £20.00 £77.00 £28.95
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
239 284 302
As % of all contract IT jobs located in the East of England 9.38% 9.12% 9.94%
Number of daily rates quoted 130 173 157
Median daily rate £425 £325 £364
Median daily rate % change year-on-year
+30.76% -10.65%
90% offered a daily rate of more than £175 £165 £225
10% offered a daily rate of more than £525 £475 £460
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 35 23 34
Median hourly rate £31.00 £37.50 £27.50
Median hourly rate % change year-on-year
-17.33% +36.36%
90% offered a hourly rate of more than £11.10 £21.53 £15.73
10% offered a hourly rate of more than £46.65 £45.78 £42.50
UK excluding London median hourly rate £28.00 £22.50 £21.00
% change year-on-year
+24.44% +7.14%

SLA
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 29 July 2016.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 12 £475 +137.50% 9
Cambridgeshire +17 11 £153 -19.42% 4
Essex -2 10 £198 -47.33% 2
Bedfordshire +1 6 £245 -30.24% 6
Norfolk -19 5 £174 +5.60% 1
Suffolk +2 4 £220 -38.46% 1
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for SLA.

1 49 (43.36%) Windows
2 34 (30.09%) Microsoft
3 31 (27.43%) Active Directory
4 29 (25.66%) Windows 7
5 28 (24.78%) ITIL
6 21 (18.58%) Finance
7 20 (17.70%) MS Office
8 19 (16.81%) Project Management
8 19 (16.81%) Windows 8
8 19 (16.81%) Windows Server
9 17 (15.04%) SQL
10 16 (14.16%) SCCM
11 15 (13.27%) Analytical Skills
11 15 (13.27%) Service Management
12 13 (11.50%) MS Excel
13 12 (10.62%) ITIL V3
14 10 (8.85%) Security Cleared
14 10 (8.85%) Oracle
14 10 (8.85%) Citrix
14 10 (8.85%) Configuration Management
14 10 (8.85%) Apple
15 9 (7.96%) Cisco
15 9 (7.96%) SQL Server
15 9 (7.96%) Telecoms
15 9 (7.96%) Apple iOS
16 8 (7.08%) Stakeholder Management
16 8 (7.08%) VMware
16 8 (7.08%) Windows Vista
16 8 (7.08%) Systems Management Server (SMS)
17 7 (6.19%) SAP

SLA
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.42%) Exchange Server 2003
1 5 (4.42%) IIS
1 5 (4.42%) MS Exchange
1 5 (4.42%) SharePoint
1 5 (4.42%) Skype for Business
2 4 (3.54%) Confluence
2 4 (3.54%) Exchange Server 2013
3 3 (2.65%) BizTalk Server
4 2 (1.77%) IBM Notes
4 2 (1.77%) SharePoint 2013
5 1 (0.88%) Blackberry Enterprise Server
5 1 (0.88%) IBM Domino
5 1 (0.88%) iPlanet
5 1 (0.88%) Office Communications Server
5 1 (0.88%) SharePoint 2010
5 1 (0.88%) WebLogic
Applications
1 20 (17.70%) MS Office
2 13 (11.50%) MS Excel
3 3 (2.65%) MS Visio
4 2 (1.77%) MS PowerPoint
5 1 (0.88%) Spreadsheet
Business Applications
1 3 (2.65%) Dynamics CRM
1 3 (2.65%) Remedy ITSM
2 2 (1.77%) BASE24
3 1 (0.88%) Maximo
3 1 (0.88%) Oracle iProcurement
3 1 (0.88%) Oracle Procure-to-Pay
3 1 (0.88%) ResourceLink
3 1 (0.88%) SAP CO
3 1 (0.88%) SAP FI
3 1 (0.88%) SAP FI/CO
3 1 (0.88%) SAP Oil and Gas
Cloud Services
1 3 (2.65%) Office 365
Communications & Networking
1 6 (5.31%) Internet
2 5 (4.42%) Firewall
2 5 (4.42%) SAN
2 5 (4.42%) VPN
3 4 (3.54%) GSM
3 4 (3.54%) LAN
3 4 (3.54%) UMTS
3 4 (3.54%) WAN
4 3 (2.65%) TCP/IP
5 2 (1.77%) 2G
5 2 (1.77%) 3G
5 2 (1.77%) 4G
5 2 (1.77%) IP Telephony
5 2 (1.77%) Node B
5 2 (1.77%) Radio Access Network
5 2 (1.77%) RNC
6 1 (0.88%) BIG-IP
6 1 (0.88%) Intranet
6 1 (0.88%) Skype
6 1 (0.88%) Wireless
Database & Business Intelligence
1 9 (7.96%) SQL Server
2 5 (4.42%) Oracle Database
3 4 (3.54%) Oracle Reports
4 2 (1.77%) Big Data
5 1 (0.88%) Oracle Exadata
Development Applications
1 4 (3.54%) JIRA
1 4 (3.54%) JMeter
1 4 (3.54%) LoadRunner
1 4 (3.54%) Zephyr
2 2 (1.77%) Team Foundation Server
General
1 21 (18.58%) Finance
2 9 (7.96%) Telecoms
3 5 (4.42%) Retail
4 3 (2.65%) French Language
5 2 (1.77%) Advertising
5 2 (1.77%) Back Office
5 2 (1.77%) Financial Institution
5 2 (1.77%) Legal
5 2 (1.77%) Pharmaceutical
5 2 (1.77%) Publishing
6 1 (0.88%) Electronics
6 1 (0.88%) Law
6 1 (0.88%) Local Government
6 1 (0.88%) Manufacturing
6 1 (0.88%) Marketing
Job Titles
1 31 (27.43%) Analyst
2 21 (18.58%) Support Engineer
3 18 (15.93%) Desktop Support
4 16 (14.16%) Desktop Engineer
5 15 (13.27%) Support Analyst
6 14 (12.39%) Desktop Support Engineer
7 9 (7.96%) 2nd Line Support
7 9 (7.96%) Service Analyst
8 8 (7.08%) Service Desk Analyst
9 7 (6.19%) 2nd Line Engineer
9 7 (6.19%) 2nd Line Support Engineer
9 7 (6.19%) Applications Support
10 6 (5.31%) Service Manager
11 5 (4.42%) 2nd Line Desktop Support
11 5 (4.42%) 2nd Line Desktop Support Engineer
11 5 (4.42%) Consultant
12 4 (3.54%) 1st Line Support
12 4 (3.54%) Help Desk Analyst
12 4 (3.54%) Service Desk Support Analyst
12 4 (3.54%) Test Manager
Libraries, Frameworks & Software Standards
1 4 (3.54%) .NET
1 4 (3.54%) .NET Framework
1 4 (3.54%) SOAP
1 4 (3.54%) Web Services
1 4 (3.54%) XML
1 4 (3.54%) XML Messaging
2 1 (0.88%) J2EE
2 1 (0.88%) JSP
2 1 (0.88%) Middleware
Miscellaneous
1 15 (13.27%) Analytical Skills
2 6 (5.31%) Hedge funds
3 5 (4.42%) Data Centre
4 4 (3.54%) CMDB
4 4 (3.54%) Management Information System
4 4 (3.54%) Statistics
5 3 (2.65%) Blackberry
5 3 (2.65%) CCTV
5 3 (2.65%) Video Conferencing
6 2 (1.77%) BYOD
6 2 (1.77%) Clustering
6 2 (1.77%) Fat Client
6 2 (1.77%) Mathematics
6 2 (1.77%) PMI
6 2 (1.77%) Social Media
6 2 (1.77%) Thin Client
7 1 (0.88%) Computer Science
7 1 (0.88%) iPhone
7 1 (0.88%) Mainframe
7 1 (0.88%) NHS
Operating Systems
1 49 (43.36%) Windows
2 29 (25.66%) Windows 7
3 19 (16.81%) Windows 8
3 19 (16.81%) Windows Server
4 9 (7.96%) Apple iOS
5 8 (7.08%) Windows Vista
6 7 (6.19%) Mac OS
7 6 (5.31%) Windows Server 2008
7 6 (5.31%) Windows XP
8 4 (3.54%) Linux
9 2 (1.77%) AIX
9 2 (1.77%) Solaris
9 2 (1.77%) Unix
10 1 (0.88%) Mac OS X
10 1 (0.88%) Red Hat Enterprise Linux
10 1 (0.88%) Windows 10
10 1 (0.88%) Windows 2000
10 1 (0.88%) Windows 2000 Server
10 1 (0.88%) Windows Server 2003
10 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 28 (24.78%) ITIL
2 19 (16.81%) Project Management
3 15 (13.27%) Service Management
4 12 (10.62%) ITIL V3
5 10 (8.85%) Configuration Management
6 8 (7.08%) Stakeholder Management
7 7 (6.19%) CRM
7 7 (6.19%) Incident Management
7 7 (6.19%) Information Security
7 7 (6.19%) Logistics
7 7 (6.19%) Software Deployment
8 5 (4.42%) Performance Monitoring
8 5 (4.42%) PRINCE2
8 5 (4.42%) SDLC
8 5 (4.42%) Validation
9 4 (3.54%) Change Management
9 4 (3.54%) Continuous Improvement
9 4 (3.54%) ITSM
9 4 (3.54%) Non-Functional Testing
9 4 (3.54%) Six Sigma
Programming Languages
1 17 (15.04%) SQL
2 4 (3.54%) C#
3 2 (1.77%) C
3 2 (1.77%) Java
4 1 (0.88%) VB
Qualifications
1 10 (8.85%) Security Cleared
2 7 (6.19%) MCP
3 6 (5.31%) SC Cleared
4 5 (4.42%) A+ Certification
4 5 (4.42%) Degree
5 4 (3.54%) Microsoft Certification
6 2 (1.77%) BC Cleared
6 2 (1.77%) CCNA
6 2 (1.77%) CCNP
6 2 (1.77%) Cisco Certification
6 2 (1.77%) ITIL Certification
6 2 (1.77%) MCSE
6 2 (1.77%) PMI Certification
7 1 (0.88%) HND
7 1 (0.88%) ISEB
7 1 (0.88%) MCITP
7 1 (0.88%) MCSA
7 1 (0.88%) PRINCE2 Certification
7 1 (0.88%) RHCE
Quality Assurance & Compliance
1 4 (3.54%) QA
2 1 (0.88%) JSP 440
2 1 (0.88%) PCI DSS
System Software
1 31 (27.43%) Active Directory
2 6 (5.31%) VMware Infrastructure
3 4 (3.54%) Virtual Machines
4 1 (0.88%) Hyper-V
4 1 (0.88%) KVM
4 1 (0.88%) Oracle RAC
4 1 (0.88%) RACF
4 1 (0.88%) VMware ESX
Systems Management
1 16 (14.16%) SCCM
2 8 (7.08%) Systems Management Server (SMS)
3 4 (3.54%) WSUS
4 2 (1.77%) Control-M
4 2 (1.77%) EMC NetWorker
5 1 (0.88%) CA Single Sign-On
5 1 (0.88%) McAfee ePO
5 1 (0.88%) Microsoft Clustering
5 1 (0.88%) Norton AntiVirus
5 1 (0.88%) Symantec Endpoint Protection
5 1 (0.88%) Tivoli Storage Manager
Vendors
1 34 (30.09%) Microsoft
2 10 (8.85%) Apple
2 10 (8.85%) Citrix
2 10 (8.85%) Oracle
3 9 (7.96%) Cisco
4 8 (7.08%) VMware
5 7 (6.19%) HP
5 7 (6.19%) SAP
6 5 (4.42%) Remedy
7 4 (3.54%) Symantec
7 4 (3.54%) WorldPay
8 3 (2.65%) BMC
8 3 (2.65%) CheckPoint
8 3 (2.65%) Kaspersky
9 2 (1.77%) Avaya
9 2 (1.77%) Huawei
9 2 (1.77%) Juniper
9 2 (1.77%) Lotus
9 2 (1.77%) Red Hat
9 2 (1.77%) Thunderhead