The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 84 79 71
Rank change year-on-year
-5 -8
Contract jobs citing SLA 65 45 78
As % of all contract IT jobs located in the East of England 2.15% 1.90% 2.47%
As % of the Quality Assurance & Compliance category 28.63% 27.78% 31.84%
Number of daily rates quoted 26 23 31
Average daily rate
Keep up to 90%
of your Daily Rate
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£275 £235 £168
Average daily rate % change year-on-year
+17.02% +40.29%
90% offered a daily rate of more than £145 £113 £99
10% offered a daily rate of more than £454 £398 £313
UK excluding London average daily rate £275 £310 £308
% change year-on-year
-11.29% +0.81%
Number of hourly rates quoted 8 3 17
Average hourly rate £14.25 £12.55 £12.42
Average hourly rate % change year-on-year
+13.54% +1.04%
90% offered a hourly rate of more than £11.40 £10.91 £10.00
10% offered a hourly rate of more than £19.65 £15.31 £20.40
UK excluding London average hourly rate £16.00 £15.63 £15.50
% change year-on-year
+2.40% +0.80%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
227 162 245
As % of all contract IT jobs located in the East of England 7.49% 6.84% 7.76%
Number of daily rates quoted 110 87 115
Average daily rate £365 £350 £350
Average daily rate % change year-on-year
+4.28% -
90% offered a daily rate of more than £198 £205 £140
10% offered a daily rate of more than £521 £465 £425
UK excluding London average daily rate £375 £350 £375
% change year-on-year
+7.14% -6.66%
Number of hourly rates quoted 31 5 33
Average hourly rate £27.50 £15.50 £18.00
Average hourly rate % change year-on-year
+77.41% -13.88%
90% offered a hourly rate of more than £13.65 £11.32 £10.20
10% offered a hourly rate of more than £47.00 £31.90 £36.70
UK excluding London average hourly rate £20.00 £17.50 £20.00
% change year-on-year
+14.28% -12.50%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 1 October 2014.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -1 18 £363 +57.60% 6
Hertfordshire -15 17 £183 -54.37% 7
Cambridgeshire +7 14 £156 -21.87% 8
Norfolk -7 10 £195 -15.21% 1
Essex -23 6 £450 +87.50% 2
Suffolk - - - -
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 1 October 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 75 (57.69%) ITIL
2 47 (36.15%) Windows
3 39 (30.00%) Active Directory
4 35 (26.92%) Service Delivery
5 28 (21.54%) HP
6 27 (20.77%) Security Cleared
6 27 (20.77%) Windows 7
7 26 (20.00%) Incident Management
8 25 (19.23%) E-Commerce
9 24 (18.46%) Microsoft
9 24 (18.46%) Service Management
10 19 (14.62%) Citrix
11 18 (13.85%) ITIL Certification
11 18 (13.85%) Finance
12 17 (13.08%) SC Cleared
12 17 (13.08%) Windows XP
12 17 (13.08%) SQL
12 17 (13.08%) Oracle
13 16 (12.31%) ITIL V3
14 14 (10.77%) OpenView
14 14 (10.77%) Change Management
15 13 (10.00%) Configuration Management
15 13 (10.00%) Cisco
15 13 (10.00%) DNS
15 13 (10.00%) DHCP
15 13 (10.00%) MS Excel
15 13 (10.00%) UNIX
15 13 (10.00%) Linux
16 12 (9.23%) MS Office
16 12 (9.23%) MS Exchange

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 1 October 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (9.23%) MS Exchange
2 11 (8.46%) IIS
3 5 (3.85%) Exchange Server 2010
4 4 (3.08%) IBM Notes
4 4 (3.08%) Apache
4 4 (3.08%) Exchange Server 2003
5 2 (1.54%) Oracle Workflow
5 2 (1.54%) WebSphere
5 2 (1.54%) Exchange Server 2007
6 1 (0.77%) WebLogic
6 1 (0.77%) MQSeries
6 1 (0.77%) Lync
Applications
1 13 (10.00%) MS Excel
2 12 (9.23%) MS Office
Business Applications
1 7 (5.38%) Remedy ITSM
2 1 (0.77%) BASE24
Cloud Services
1 5 (3.85%) Microsoft Azure
1 5 (3.85%) Amazon AWS
2 1 (0.77%) Taleo
2 1 (0.77%) Office 365
2 1 (0.77%) Cloud Computing
Communications & Networking
1 13 (10.00%) DNS
1 13 (10.00%) DHCP
2 8 (6.15%) TCP/IP
3 6 (4.62%) FTP
4 4 (3.08%) SAN
5 3 (2.31%) Network Security
5 3 (2.31%) Firewall
5 3 (2.31%) LDAP
5 3 (2.31%) VPN
5 3 (2.31%) WAN
5 3 (2.31%) ATM
6 2 (1.54%) PBX
6 2 (1.54%) SMS
6 2 (1.54%) IP Telephony
7 1 (0.77%) RNC
7 1 (0.77%) DMZ
7 1 (0.77%) Wi-Fi
7 1 (0.77%) UMTS
7 1 (0.77%) VoIP
7 1 (0.77%) SDH
Database & Business Intelligence
1 7 (5.38%) Oracle Exadata
2 5 (3.85%) SQL Server
3 2 (1.54%) Oracle Database
3 2 (1.54%) Crystal Reports
4 1 (0.77%) Oracle Database 11g
4 1 (0.77%) SQL Server 2008
4 1 (0.77%) Oracle Reports
4 1 (0.77%) RDBMS
4 1 (0.77%) Oracle Database 10g
4 1 (0.77%) Relational Database
Development Applications
1 5 (3.85%) Oracle Forms
2 1 (0.77%) MSI
General
1 18 (13.85%) Finance
2 5 (3.85%) Legal
2 5 (3.85%) Telecoms
3 4 (3.08%) Back Office
3 4 (3.08%) Law
4 3 (2.31%) Marketing
4 3 (2.31%) Military
4 3 (2.31%) Advertising
5 2 (1.54%) Local Government
5 2 (1.54%) Dutch Language
5 2 (1.54%) German Language
6 1 (0.77%) Automotive
6 1 (0.77%) Retail
6 1 (0.77%) Billing
Job Titles
1 37 (28.46%) Analyst
2 20 (15.38%) Service Manager
3 19 (14.62%) Service Analyst
4 15 (11.54%) Service Desk Analyst
5 14 (10.77%) Support Engineer
5 14 (10.77%) Support Analyst
6 9 (6.92%) Services Delivery Manager
6 9 (6.92%) Delivery Manager
7 7 (5.38%) Project Manager
8 6 (4.62%) Desktop Support
8 6 (4.62%) Applications Support
8 6 (4.62%) 2nd Line Support
8 6 (4.62%) Infrastructure Engineer
8 6 (4.62%) Applications Support Analyst
9 5 (3.85%) Help Desk Analyst
9 5 (3.85%) 1st Line Support
9 5 (3.85%) Web Engineer
10 4 (3.08%) Help Desk Support
10 4 (3.08%) Web Support Engineer
11 3 (2.31%) Infrastructure Support Engineer
Libraries, Frameworks & Software Standards
1 9 (6.92%) Web Services
2 4 (3.08%) Middleware
3 3 (2.31%) Spring
4 2 (1.54%) XML
4 2 (1.54%) .NET
5 1 (0.77%) Application Packaging
5 1 (0.77%) Java EE
5 1 (0.77%) Hibernate
5 1 (0.77%) J2EE
5 1 (0.77%) JMS
Miscellaneous
1 12 (9.23%) CMDB
2 9 (6.92%) Management Information System
3 6 (4.62%) CCTV
4 4 (3.08%) Mainframe
5 3 (2.31%) Fat Client
5 3 (2.31%) Thin Client
5 3 (2.31%) Analytical Skills
6 2 (1.54%) Blackberry
6 2 (1.54%) AS400
6 2 (1.54%) Statistics
6 2 (1.54%) Mathematics
6 2 (1.54%) Video Conferencing
7 1 (0.77%) Data Protection Act
7 1 (0.77%) Smartphone
7 1 (0.77%) Clustering
7 1 (0.77%) e-Health
7 1 (0.77%) EPoS
7 1 (0.77%) NHS
7 1 (0.77%) Client/Server
7 1 (0.77%) N-Tier
Operating Systems
1 47 (36.15%) Windows
2 27 (20.77%) Windows 7
3 17 (13.08%) Windows XP
4 13 (10.00%) UNIX
4 13 (10.00%) Linux
5 6 (4.62%) Solaris
5 6 (4.62%) Windows Server 2008
6 4 (3.08%) Windows Server 2012
6 4 (3.08%) Windows Server 2003
7 2 (1.54%) MVS
7 2 (1.54%) Windows Vista
Processes & Methodologies
1 75 (57.69%) ITIL
2 35 (26.92%) Service Delivery
3 26 (20.00%) Incident Management
4 25 (19.23%) E-Commerce
5 24 (18.46%) Service Management
6 16 (12.31%) ITIL V3
7 14 (10.77%) Change Management
8 13 (10.00%) Configuration Management
9 9 (6.92%) Problem Management
10 8 (6.15%) Migration
10 8 (6.15%) Knowledge Management
11 7 (5.38%) Workflow
11 7 (5.38%) CRM
12 6 (4.62%) Validation
13 5 (3.85%) ETL
13 5 (3.85%) Continuous Improvement
13 5 (3.85%) Database Security
13 5 (3.85%) Performance Tuning
13 5 (3.85%) DevOps
14 4 (3.08%) Business Intelligence
Programming Languages
1 17 (13.08%) SQL
2 8 (6.15%) PowerShell
3 2 (1.54%) C
3 2 (1.54%) Java
3 2 (1.54%) JavaScript
3 2 (1.54%) PL/SQL
4 1 (0.77%) Shell Script
4 1 (0.77%) T-SQL
4 1 (0.77%) VBScript
4 1 (0.77%) VB
Qualifications
1 27 (20.77%) Security Cleared
2 18 (13.85%) ITIL Certification
3 17 (13.08%) SC Cleared
4 9 (6.92%) Microsoft Certification
5 8 (6.15%) MCP
6 7 (5.38%) MCDST
7 3 (2.31%) Cisco Certification
7 3 (2.31%) CCNA
7 3 (2.31%) ITIL Foundation Certificate
8 2 (1.54%) DV Cleared
9 1 (0.77%) Degree
9 1 (0.77%) MCTS
9 1 (0.77%) VMware Certified Professional (VCP)
9 1 (0.77%) PRINCE2 Certification
9 1 (0.77%) MCSE
9 1 (0.77%) MCSA
Quality Assurance & Compliance
1 3 (2.31%) ISO/IEC 27001
2 1 (0.77%) ISO 9001
System Software
1 39 (30.00%) Active Directory
2 10 (7.69%) VMware Infrastructure
3 8 (6.15%) Terminal Services
4 4 (3.08%) vSphere
5 3 (2.31%) Oracle RAC
6 1 (0.77%) VMware Server
6 1 (0.77%) Microsoft App-V
6 1 (0.77%) VMware ESX
6 1 (0.77%) VMware ESXi
6 1 (0.77%) VMFS
6 1 (0.77%) vCloud
Systems Management
1 14 (10.77%) OpenView
2 10 (7.69%) SCOM
3 8 (6.15%) SCCM
4 7 (5.38%) OVSD
5 3 (2.31%) WSUS
6 2 (1.54%) HP UCMDB
6 2 (1.54%) HP SIM
6 2 (1.54%) Tivoli
7 1 (0.77%) EMC NetWorker
7 1 (0.77%) Systems Management Server (SMS)
7 1 (0.77%) OpenView Configuration Management
7 1 (0.77%) Nagios
7 1 (0.77%) Cacti
7 1 (0.77%) Opsview
Vendors
1 28 (21.54%) HP
2 24 (18.46%) Microsoft
3 19 (14.62%) Citrix
4 17 (13.08%) Oracle
5 13 (10.00%) Cisco
6 12 (9.23%) VMware
7 10 (7.69%) Remedy
8 7 (5.38%) McAfee
8 7 (5.38%) BMC
9 4 (3.08%) Informatica
9 4 (3.08%) Lotus
10 3 (2.31%) Wyse
10 3 (2.31%) CommVault
10 3 (2.31%) Ericsson
11 2 (1.54%) Aastra
11 2 (1.54%) CA
11 2 (1.54%) EMC
11 2 (1.54%) BT
11 2 (1.54%) LANDesk
12 1 (0.77%) Symantec
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