East of England SLA Contracts

The table below looks at the demand for Service Level Agreement (SLA) skills within the East of England region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 7 October 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Aylesbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Borehamwood Bracknell Bradford Brighton Bristol Buckinghamshire Cambridge Cambridgeshire Cardiff Channel Islands Chatham Cheshire Chester City of London County Antrim Coventry Crawley Crewe Deeside Derby Derbyshire Devon Docklands, London Dorset Douglas Dundee Durham East Anglia East Midlands East of England East Sussex Edinburgh England Essex Exeter Falkirk Farnborough Feltham Flintshire Glasgow Gloucester Gloucestershire Guildford Halifax Hampshire Harrogate Harrow Hastings Hemel Hempstead Hendon Herefordshire Hertfordshire Hinckley Home Counties Hounslow Huntingdon Ilford Ipswich Isle of Man Kegworth Kent Knutsford Lancashire Leeds Leicestershire Lewes Lincolnshire Liverpool London Luton Lutterworth M4 Corridor Maidenhead Maidstone Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Poole Portsmouth Potters Bar Preston Pudsey Reading Redditch Rochester Romford Rotherham Salford Salisbury Sandwich Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton St Albans Stafford Staffordshire Suffolk Surrey Sutton Coldfield Swansea Swindon Tadworth Teesside Telford Thames Valley Trowbridge UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Wilmslow Wiltshire Windsor Witham Woking Wokingham Worcestershire Yorkshire	3 months to 7 Oct 2008	Same period last year
Rank	64	114
Rank change on same period last year	+50
Matching contract IT job ads	74	49
As % of all UK contract IT job ads sampled	0.105 %	0.049 %
As % of the category below	33.18 %	23.90 %
Daily rates quoted	21	7
Average minimum daily rate	£319	£294
Average daily rate	£335	£306
% change on same period last year	+9.71 %
Average maximum daily rate	£351	£317
UK excluding London average daily rate	£325	£305
% change on same period last year	+6.49 %
Hourly rates quoted	19	11
Average minimum hourly rate	£17.98	£25.55
Average hourly rate	£21.40	£27.14
% change on same period last year	-21.13 %
Average maximum hourly rate	£24.82	£28.73
UK excluding London average hourly rate	£18.45	£19.91
% change on same period last year	-7.31 %
Quality Assurance & Compliance East of England
Matching contract IT job ads	223	205
As % of all UK contract IT job ads sampled	0.317 %	0.207 %
Daily rates quoted	67	78
Average minimum daily rate	£353	£287
Average daily rate	£383	£299
% change on same period last year	+27.95 %
Average maximum daily rate	£413	£312
UK excluding London average daily rate	£371	£348
% change on same period last year	+6.78 %
Hourly rates quoted	43	21
Average minimum hourly rate	£21.61	£26.12
Average hourly rate	£24.42	£28.34
% change on same period last year	-13.83 %
Average maximum hourly rate	£27.23	£30.56
UK excluding London average hourly rate	£25.04	£25.88
% change on same period last year	-3.23 %
SLA England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 7 October 2008.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 7 October 2008.

SLA
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Hertfordshire	+41	38	£352	+5.07 %
Cambridgeshire	+23	13	-	-
Essex	+13	12	£333	+23.14 %
Norfolk	-3	4	-	-
Suffolk	+8	3	£300	+71.42 %
East Anglia	-	3	-	-
Bedfordshire	+15	2	£130	-

SLA England

SLA
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 38 (21.35 %) Finance 2 35 (19.66 %) UNIX 3 33 (18.54 %) Windows 4 31 (17.42 %) Solaris 5 29 (16.29 %) ITIL 6 26 (14.61 %) Shell Script 7 25 (14.04 %) Financial Institution 7 25 (14.04 %) MS Office 8 24 (13.48 %) Microsoft 9 22 (12.36 %) MS Excel 10 20 (11.24 %) VERITAS 11 19 (10.67 %) EMC 11 19 (10.67 %) Telecoms 11 19 (10.67 %) NetBackup 11 19 (10.67 %) Brocade

12 18 (10.11 %) Sun 13 16 (8.989 %) IBM 14 15 (8.427 %) WebLogic 15 14 (7.865 %) Middleware 16 13 (7.303 %) StorageTek 16 13 (7.303 %) Perl 16 13 (7.303 %) SQL 16 13 (7.303 %) NetApp 16 13 (7.303 %) Symmetrix 17 12 (6.742 %) AWK 17 12 (6.742 %) Fault Management 17 12 (6.742 %) MQSeries 18 11 (6.180 %) Windows XP 18 11 (6.180 %) HP 19 10 (5.618 %) Active Directory

SLA
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development 1 14 (7.865 %) Middleware 2 5 (2.809 %) J2EE 3 3 (1.685 %) WebSphere 3 3 (1.685 %) JSP 4 1 (0.562 %) SAP Basis	Application Platforms 1 15 (8.427 %) WebLogic 2 12 (6.742 %) MQSeries 3 6 (3.371 %) MS Exchange 4 5 (2.809 %) Exchange Server 2003 5 3 (1.685 %) Apache 5 3 (1.685 %) Tomcat 6 2 (1.124 %) SharePoint 7 1 (0.562 %) Blackberry Enterprise Server
Applications 1 25 (14.04 %) MS Office 2 22 (12.36 %) MS Excel 3 1 (0.562 %) MS PowerPoint	Business Applications 1 1 (0.562 %) assyst
Communications & Networking 1 9 (5.056 %) GSM 2 8 (4.494 %) Firewall 3 7 (3.933 %) SAN 4 6 (3.371 %) TCP/IP 5 5 (2.809 %) 3G 5 5 (2.809 %) LAN 6 4 (2.247 %) VPN 7 3 (1.685 %) UTRAN 8 2 (1.124 %) DNS 8 2 (1.124 %) WAN 8 2 (1.124 %) Internet 8 2 (1.124 %) 2G 9 1 (0.562 %) Intranet 9 1 (0.562 %) DHCP 9 1 (0.562 %) WLAN	Database & Business Intelligence 1 8 (4.494 %) DB2 2 7 (3.933 %) Datawarehouse 2 7 (3.933 %) ETL 3 4 (2.247 %) SQL Server 4 2 (1.124 %) MS Access 4 2 (1.124 %) Crystal Reports 4 2 (1.124 %) SQL Server Reporting Services 5 1 (0.562 %) GIS 5 1 (0.562 %) SQL Server 2000 5 1 (0.562 %) MySQL 5 1 (0.562 %) Oracle Reports
General 1 38 (21.35 %) Finance 2 25 (14.04 %) Financial Institution 3 19 (10.67 %) Telecoms 4 10 (5.618 %) Legal 5 6 (3.371 %) Back Office 6 5 (2.809 %) Education 7 4 (2.247 %) Automotive 7 4 (2.247 %) Health 7 4 (2.247 %) Banking 8 3 (1.685 %) Billing 8 3 (1.685 %) Law 8 3 (1.685 %) Government 8 3 (1.685 %) Marketing 9 2 (1.124 %) Corporate Banking 9 2 (1.124 %) Games 10 1 (0.562 %) Electric 10 1 (0.562 %) Online Games 10 1 (0.562 %) Pensions 10 1 (0.562 %) Local Government 10 1 (0.562 %) Chemicals	Job Titles 1 38 (21.35 %) Analyst 2 27 (15.17 %) Support Analyst 3 13 (7.303 %) Storage Specialist 4 10 (5.618 %) Project Manager 4 10 (5.618 %) Administrator 4 10 (5.618 %) 1st Line Support 4 10 (5.618 %) Support Engineer 5 9 (5.056 %) Service Manager 5 9 (5.056 %) Service Analyst 6 8 (4.494 %) Senior Analyst 6 8 (4.494 %) Senior Support Analyst 7 7 (3.933 %) Coordinator 8 6 (3.371 %) IT Manager 8 6 (3.371 %) Storage Engineer 8 6 (3.371 %) Helpdesk Support 9 5 (2.809 %) Service Desk Analyst 9 5 (2.809 %) IT Project Manager 9 5 (2.809 %) Applications Support Analyst 9 5 (2.809 %) Applications Support 9 5 (2.809 %) DBA
Miscellaneous 1 13 (7.303 %) Symmetrix 2 5 (2.809 %) Mainframe 3 4 (2.247 %) Data Protection Act 4 3 (1.685 %) Management Information System 5 2 (1.124 %) Blackberry 5 2 (1.124 %) German Language 6 1 (0.562 %) CLARiiON 6 1 (0.562 %) IBM Mainframe 6 1 (0.562 %) CMDB 6 1 (0.562 %) Fat Client 6 1 (0.562 %) PDA 6 1 (0.562 %) CCTV 6 1 (0.562 %) IPTV 6 1 (0.562 %) AS400 6 1 (0.562 %) NHS 6 1 (0.562 %) Firmware 6 1 (0.562 %) Thin Client	Operating Systems 1 35 (19.66 %) UNIX 2 33 (18.54 %) Windows 3 31 (17.42 %) Solaris 4 11 (6.180 %) Windows XP 5 9 (5.056 %) Linux 5 9 (5.056 %) Windows 2000 5 9 (5.056 %) AIX 6 7 (3.933 %) Windows 2000 Server 7 6 (3.371 %) Windows Server 2003 8 5 (2.809 %) zOS 8 5 (2.809 %) HPUX 9 4 (2.247 %) MVS 10 2 (1.124 %) Windows NT 11 1 (0.562 %) Red Hat Linux 11 1 (0.562 %) Tru64
Processes & Methodologies 1 29 (16.29 %) ITIL 2 12 (6.742 %) Fault Management 3 8 (4.494 %) Service Delivery 4 7 (3.933 %) Incident Management 4 7 (3.933 %) Project Management 4 7 (3.933 %) PRINCE2 5 5 (2.809 %) Web Development 5 5 (2.809 %) Disaster Recovery 5 5 (2.809 %) Service Management 6 4 (2.247 %) Change Management 6 4 (2.247 %) Data Security 6 4 (2.247 %) Problem Management 6 4 (2.247 %) Data Protection 6 4 (2.247 %) Time Management 6 4 (2.247 %) Performance Management 7 3 (1.685 %) Security Cleared 7 3 (1.685 %) Business Development 8 2 (1.124 %) CRM 8 2 (1.124 %) Configuration Management 9 1 (0.562 %) Systems Analysis	Programming Languages 1 26 (14.61 %) Shell Script 2 13 (7.303 %) Perl 2 13 (7.303 %) SQL 3 12 (6.742 %) AWK 4 3 (1.685 %) Java 5 1 (0.562 %) C
Qualifications 1 6 (3.371 %) ITIL Certification 2 4 (2.247 %) Microsoft Certification 2 4 (2.247 %) Degree 3 3 (1.685 %) Cisco Certification 3 3 (1.685 %) CCNA 3 3 (1.685 %) MCSE 4 1 (0.562 %) CCVP 4 1 (0.562 %) CCNP 4 1 (0.562 %) MCP	Quality Assurance & Compliance 1 4 (2.247 %) Sarbanes-Oxley 2 1 (0.562 %) ISO27001
System Software 1 19 (10.67 %) NetBackup 2 10 (5.618 %) Active Directory 3 2 (1.124 %) Backup Exec 4 1 (0.562 %) Terminal Services 4 1 (0.562 %) NFS 4 1 (0.562 %) NDS	Systems Management 1 6 (3.371 %) HP Data Protector 2 3 (1.685 %) SCOM 2 3 (1.685 %) MOM 3 1 (0.562 %) Tivoli 3 1 (0.562 %) Systems Management Server (SMS) 3 1 (0.562 %) Netcool 3 1 (0.562 %) Nagios 3 1 (0.562 %) Legato 3 1 (0.562 %) OpenView 3 1 (0.562 %) Unicenter
Vendors 1 24 (13.48 %) Microsoft 2 20 (11.24 %) VERITAS 3 19 (10.67 %) EMC 3 19 (10.67 %) Brocade 4 18 (10.11 %) Sun 5 16 (8.989 %) IBM 6 13 (7.303 %) StorageTek 6 13 (7.303 %) NetApp 7 11 (6.180 %) HP 8 10 (5.618 %) Cisco 9 9 (5.056 %) Oracle 10 6 (3.371 %) Chordiant 10 6 (3.371 %) Netezza 10 6 (3.371 %) Ab Initio 11 4 (2.247 %) Remedy 12 3 (1.685 %) Nokia 12 3 (1.685 %) SAP 13 2 (1.124 %) Dell 13 2 (1.124 %) VMware 14 1 (0.562 %) Anite