The first table below looks at the demand for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 77 67 75
Rank change year-on-year
-10 +8
Contract jobs citing SLA 61 60 71
As % of all contract IT jobs located in the East of England 2.13% 2.56% 2.45%
As % of the Quality Assurance & Compliance category 23.46% 36.14% 36.41%
Number of daily rates quoted 19 26 28
Average daily rate
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£285 £225 £200
Average daily rate % change year-on-year
+26.66% +12.50%
90% offered a daily rate of more than £106 £90 £99
10% offered a daily rate of more than £430 £438 £523
UK excluding London average daily rate £275 £300 £300
% change year-on-year
-8.33% -
Number of hourly rates quoted 18 7 9
Average hourly rate £20.21 £16.00 £16.00
Average hourly rate % change year-on-year
+26.28% -
90% offered a hourly rate of more than £10.88 £13.40 £11.67
10% offered a hourly rate of more than £27.55 £42.50 £41.20
UK excluding London average hourly rate £17.40 £14.75 £15.75
% change year-on-year
+17.96% -6.34%
Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
260 166 195
As % of all contract IT jobs located in the East of England 9.07% 7.07% 6.73%
Number of daily rates quoted 138 91 99
Average daily rate £375 £325 £350
Average daily rate % change year-on-year
+15.38% -7.14%
90% offered a daily rate of more than £225 £213 £145
10% offered a daily rate of more than £450 £425 £570
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 34 10 24
Average hourly rate £21.25 £20.00 £29.00
Average hourly rate % change year-on-year
+6.25% -31.03%
90% offered a hourly rate of more than £12.15 £14.60 £12.42
10% offered a hourly rate of more than £42.50 £45.50 £36.70
UK excluding London average hourly rate £20.00 £17.50 £18.00
% change year-on-year
+14.28% -2.77%
SLA
England

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 11 July 2014.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 11 July 2014.

SLA Hourly Rate Histogram in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -9 16 £325 +114.87% 2
Hertfordshire +6 15 £255 -40.00% 8
Cambridgeshire -6 14 £213 - 2
Norfolk -6 10 £265 +20.45%
Bedfordshire -17 4 £300 -33.33% 7
Suffolk - 2 - -
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 11 July 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 66 (56.90%) ITIL
2 43 (37.07%) Service Delivery
3 40 (34.48%) Active Directory
4 32 (27.59%) Windows
5 27 (23.28%) HP
6 23 (19.83%) Windows 7
7 20 (17.24%) Finance
8 19 (16.38%) Incident Management
9 18 (15.52%) Service Management
9 18 (15.52%) Microsoft
10 17 (14.66%) Citrix
11 16 (13.79%) Microsoft Certification
11 16 (13.79%) MS Exchange
11 16 (13.79%) ITIL Certification
11 16 (13.79%) Security Cleared
12 15 (12.93%) Windows XP
12 15 (12.93%) Linux
13 14 (12.07%) MS Excel
13 14 (12.07%) E-Commerce
14 13 (11.21%) MS Office
14 13 (11.21%) OpenView
14 13 (11.21%) ITIL V3
15 12 (10.34%) MCP
15 12 (10.34%) Remedy
15 12 (10.34%) UNIX
16 11 (9.48%) VMware
17 10 (8.62%) McAfee
17 10 (8.62%) Windows Server 2003
17 10 (8.62%) VMware Infrastructure
17 10 (8.62%) SCCM

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 11 July 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 16 (13.79%) MS Exchange
2 4 (3.45%) Lync
2 4 (3.45%) Exchange Server 2010
3 3 (2.59%) Blackberry Enterprise Server
4 2 (1.72%) Exchange Server 2003
4 2 (1.72%) WebSphere
4 2 (1.72%) Exchange Server 2007
5 1 (0.86%) Exchange Server 2013
5 1 (0.86%) WebLogic
5 1 (0.86%) IIS
5 1 (0.86%) MQSeries
Applications
1 14 (12.07%) MS Excel
2 13 (11.21%) MS Office
Business Applications
1 5 (4.31%) Remedy ITSM
2 1 (0.86%) BASE24
Cloud Services
1 5 (4.31%) Amazon AWS
2 1 (0.86%) Cloud Computing
Communications & Networking
1 9 (7.76%) TCP/IP
1 9 (7.76%) DNS
2 8 (6.90%) DHCP
3 5 (4.31%) WAN
4 4 (3.45%) SAN
5 3 (2.59%) Network Security
5 3 (2.59%) NAS
5 3 (2.59%) LAN
6 2 (1.72%) PBX
6 2 (1.72%) ATM
6 2 (1.72%) Firewall
6 2 (1.72%) IP Telephony
7 1 (0.86%) DMZ
7 1 (0.86%) VoIP
7 1 (0.86%) HTTP
7 1 (0.86%) VPN
Database & Business Intelligence
1 5 (4.31%) Oracle Exadata
2 2 (1.72%) Oracle Database
2 2 (1.72%) SQL Server
3 1 (0.86%) DB2
3 1 (0.86%) Oracle Reports
3 1 (0.86%) RDBMS
3 1 (0.86%) Oracle Database 11g
3 1 (0.86%) SQL Server 2008
3 1 (0.86%) Relational Database
3 1 (0.86%) SQL Server 2012
Development Applications
1 3 (2.59%) Oracle Forms
General
1 20 (17.24%) Finance
2 7 (6.03%) Retail
3 4 (3.45%) Legal
4 3 (2.59%) Telecoms
4 3 (2.59%) Banking
5 2 (1.72%) Automotive
5 2 (1.72%) Law
5 2 (1.72%) Pharmaceutical
5 2 (1.72%) Dutch Language
5 2 (1.72%) German Language
6 1 (0.86%) Billing
6 1 (0.86%) Local Government
6 1 (0.86%) Back Office
6 1 (0.86%) Manufacturing
6 1 (0.86%) Military
Job Titles
1 46 (39.66%) Analyst
2 24 (20.69%) Service Analyst
3 19 (16.38%) Service Desk Analyst
4 16 (13.79%) Support Analyst
5 10 (8.62%) Service Manager
6 9 (7.76%) Desktop Support
6 9 (7.76%) Delivery Manager
6 9 (7.76%) Services Delivery Manager
7 6 (5.17%) Project Manager
7 6 (5.17%) Support Engineer
8 5 (4.31%) 1st Line Support
8 5 (4.31%) 2nd Line Support
8 5 (4.31%) IT Support
9 4 (3.45%) Help Desk Analyst
9 4 (3.45%) Help Desk Support
10 3 (2.59%) Desktop Analyst
10 3 (2.59%) Services Delivery Analyst
10 3 (2.59%) Incident Manager
10 3 (2.59%) Help Desk Engineer
10 3 (2.59%) Delivery Project Manager
Libraries, Frameworks & Software Standards
1 6 (5.17%) Web Services
2 3 (2.59%) Flash
2 3 (2.59%) Spring
3 2 (1.72%) .NET
3 2 (1.72%) J2EE
4 1 (0.86%) XML
4 1 (0.86%) JMS
Miscellaneous
1 7 (6.03%) Blackberry
1 7 (6.03%) CMDB
2 4 (3.45%) CCTV
3 3 (2.59%) Clustering
3 3 (2.59%) Fat Client
3 3 (2.59%) iPhone
3 3 (2.59%) Mainframe
3 3 (2.59%) Management Information System
3 3 (2.59%) NHS
3 3 (2.59%) Thin Client
4 2 (1.72%) Statistics
4 2 (1.72%) Smartphone
5 1 (0.86%) Data Protection Act
5 1 (0.86%) e-Health
5 1 (0.86%) Social Media
5 1 (0.86%) Client/Server
5 1 (0.86%) N-Tier
5 1 (0.86%) EPoS
5 1 (0.86%) AS400
Operating Systems
1 32 (27.59%) Windows
2 23 (19.83%) Windows 7
3 15 (12.93%) Linux
3 15 (12.93%) Windows XP
4 12 (10.34%) UNIX
5 10 (8.62%) Windows Server 2003
6 6 (5.17%) Solaris
7 4 (3.45%) Windows Server 2012
7 4 (3.45%) Windows Server 2008
8 3 (2.59%) Windows 2000 Server
8 3 (2.59%) Android
9 1 (0.86%) Windows Vista
9 1 (0.86%) MVS
Processes & Methodologies
1 66 (56.90%) ITIL
2 43 (37.07%) Service Delivery
3 19 (16.38%) Incident Management
4 18 (15.52%) Service Management
5 14 (12.07%) E-Commerce
6 13 (11.21%) ITIL V3
7 9 (7.76%) Change Management
8 8 (6.90%) Problem Management
8 8 (6.90%) Migration
9 7 (6.03%) Configuration Management
10 5 (4.31%) DevOps
11 4 (3.45%) Change Control
11 4 (3.45%) Time Management
11 4 (3.45%) Project Management
11 4 (3.45%) ITSM
12 3 (2.59%) Knowledge Management
12 3 (2.59%) Business Continuity
12 3 (2.59%) IT Governance
12 3 (2.59%) Root Cause Analysis
12 3 (2.59%) Software Deployment
Programming Languages
1 7 (6.03%) SQL
2 5 (4.31%) Java
3 2 (1.72%) PL/SQL
3 2 (1.72%) PowerShell
4 1 (0.86%) C
4 1 (0.86%) T-SQL
4 1 (0.86%) VB
4 1 (0.86%) Shell Script
Qualifications
1 16 (13.79%) Microsoft Certification
1 16 (13.79%) ITIL Certification
1 16 (13.79%) Security Cleared
2 12 (10.34%) MCP
3 10 (8.62%) MCDST
4 7 (6.03%) SC Cleared
5 6 (5.17%) MCSE
6 5 (4.31%) MCSA
7 3 (2.59%) CCNA
7 3 (2.59%) Cisco Certification
8 2 (1.72%) MCITP
9 1 (0.86%) Degree
9 1 (0.86%) MCTS
9 1 (0.86%) Network+ Certification
9 1 (0.86%) VMware Certified Professional (VCP)
9 1 (0.86%) HNC
9 1 (0.86%) HND
9 1 (0.86%) A+ Certification
Quality Assurance & Compliance
1 2 (1.72%) ISO 9001
1 2 (1.72%) ISO/IEC 27001
2 1 (0.86%) QA
System Software
1 40 (34.48%) Active Directory
2 10 (8.62%) VMware Infrastructure
3 4 (3.45%) Hyper-V
3 4 (3.45%) Terminal Services
4 3 (2.59%) Microsoft App-V
4 3 (2.59%) Microsoft Virtual Server
4 3 (2.59%) XenApp
4 3 (2.59%) XenDesktop
5 1 (0.86%) vSphere
5 1 (0.86%) VMFS
5 1 (0.86%) VMware ESXi
5 1 (0.86%) vCloud
5 1 (0.86%) Oracle RAC
5 1 (0.86%) VMware Server
5 1 (0.86%) VMware ESX
Systems Management
1 13 (11.21%) OpenView
2 10 (8.62%) OVSD
2 10 (8.62%) SCCM
3 2 (1.72%) Systems Management Server (SMS)
4 1 (0.86%) Nagios
4 1 (0.86%) Cacti
4 1 (0.86%) Opsview
Vendors
1 27 (23.28%) HP
2 18 (15.52%) Microsoft
3 17 (14.66%) Citrix
4 12 (10.34%) Remedy
5 11 (9.48%) VMware
6 10 (8.62%) McAfee
7 8 (6.90%) Oracle
7 8 (6.90%) Cisco
8 5 (4.31%) BMC
9 4 (3.45%) IBM
9 4 (3.45%) Dell
10 3 (2.59%) Apple
10 3 (2.59%) Mercator
11 2 (1.72%) Altiris
11 2 (1.72%) CA
11 2 (1.72%) Ericsson
11 2 (1.72%) BT
11 2 (1.72%) Aastra
11 2 (1.72%) ServiceNow
12 1 (0.86%) Veeam
Hemel Hempstead, Hertfordshire
Steria
Rate: From £350 to £380 per day
Posted: 4 days ago