The table below looks at the statistics for SLA skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 85 75 76
Rank change year-on-year
-10 +1
Contract jobs citing SLA 62 54 69
As % of all contract IT jobs located in the East of England 2.02% 2.28% 2.26%
As % of the Quality Assurance & Compliance category 26.16% 30.86% 31.08%
Number of daily rates quoted 26 28 27
Average daily rate
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£275 £233 £170
Average daily rate % change year-on-year
+18.27% +36.76%
90% offered a daily rate of more than £145 £110 £99
10% offered a daily rate of more than £454 £408 £313
UK excluding London average daily rate £275 £310 £300
% change year-on-year
-11.29% +3.33%
Number of hourly rates quoted 9 4 13
Average hourly rate £15.00 £14.28 £12.42
Average hourly rate % change year-on-year
+5.07% +14.93%
90% offered a hourly rate of more than £11.60 £11.12 £10.00
10% offered a hourly rate of more than £24.80 £20.55 £21.60
UK excluding London average hourly rate £16.25 £15.75 £15.00
% change year-on-year
+3.17% +5.00%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the East of England region.

Quality Assurance & Compliance Category
East of England
Contract IT job ads with a match in the
Quality Assurance & Compliance category
237 175 222
As % of all contract IT jobs located in the East of England 7.71% 7.37% 7.27%
Number of daily rates quoted 114 97 106
Average daily rate £363 £350 £375
Average daily rate % change year-on-year
+3.57% -6.66%
90% offered a daily rate of more than £191 £206 £142
10% offered a daily rate of more than £496 £440 £425
UK excluding London average daily rate £375 £354 £363
% change year-on-year
+6.00% -2.41%
Number of hourly rates quoted 33 6 29
Average hourly rate £27.50 £15.75 £20.75
Average hourly rate % change year-on-year
+74.60% -24.09%
90% offered a hourly rate of more than £13.80 £11.53 £10.05
10% offered a hourly rate of more than £37.60 £32.50 £37.30
UK excluding London average hourly rate £20.00 £17.50 £21.00
% change year-on-year
+14.28% -16.66%

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the East of England region.

SLA Daily Rate Trend in the East of England

SLA
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 19 September 2014.

SLA Daily Rate Histogram in the East of England

SLA
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the East of England region.

SLA Hourly Rate Trend in the East of England

SLA
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the East of England region over the 3 months to 19 September 2014.

SLA Hourly Rate Histogram in the East of England

SLA
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the East of England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire 0 18 £331 +44.02% 8
Hertfordshire -18 16 £140 -66.06% 13
Cambridgeshire +8 13 £156 -21.87% 7
Norfolk -6 9 £195 +73.33% 3
Essex -22 6 £388 +68.47% 3
Suffolk - - - -
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 19 September 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 72 (54.96%) ITIL
2 40 (30.53%) Windows
2 40 (30.53%) Active Directory
3 37 (28.24%) Service Delivery
4 26 (19.85%) Windows 7
5 25 (19.08%) Security Cleared
6 24 (18.32%) Incident Management
7 23 (17.56%) HP
7 23 (17.56%) Microsoft
8 21 (16.03%) E-Commerce
8 21 (16.03%) Service Management
9 19 (14.50%) Finance
10 18 (13.74%) ITIL Certification
11 17 (12.98%) Windows XP
12 16 (12.21%) Citrix
12 16 (12.21%) SC Cleared
13 13 (9.92%) DNS
13 13 (9.92%) MS Exchange
13 13 (9.92%) SQL
13 13 (9.92%) ITIL V3
14 12 (9.16%) MS Office
14 12 (9.16%) Linux
14 12 (9.16%) DHCP
14 12 (9.16%) Cisco
14 12 (9.16%) OpenView
15 11 (8.40%) UNIX
15 11 (8.40%) MS Excel
15 11 (8.40%) Oracle
15 11 (8.40%) Change Management
16 10 (7.63%) Microsoft Certification

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 13 (9.92%) MS Exchange
2 8 (6.11%) IIS
3 5 (3.82%) Exchange Server 2010
3 5 (3.82%) Exchange Server 2003
4 2 (1.53%) WebSphere
4 2 (1.53%) Exchange Server 2007
5 1 (0.76%) Lync
5 1 (0.76%) Apache
5 1 (0.76%) MQSeries
5 1 (0.76%) IBM Notes
5 1 (0.76%) WebLogic
5 1 (0.76%) Blackberry Enterprise Server
Applications
1 12 (9.16%) MS Office
2 11 (8.40%) MS Excel
Business Applications
1 6 (4.58%) Remedy ITSM
2 1 (0.76%) BASE24
Cloud Services
1 5 (3.82%) Microsoft Azure
1 5 (3.82%) Amazon AWS
2 1 (0.76%) Office 365
2 1 (0.76%) Cloud Computing
2 1 (0.76%) Taleo
Communications & Networking
1 13 (9.92%) DNS
2 12 (9.16%) DHCP
3 9 (6.87%) TCP/IP
4 6 (4.58%) FTP
5 4 (3.05%) SAN
5 4 (3.05%) VPN
6 3 (2.29%) Network Security
6 3 (2.29%) ATM
6 3 (2.29%) WAN
7 2 (1.53%) Firewall
7 2 (1.53%) PBX
7 2 (1.53%) IP Telephony
8 1 (0.76%) Radio Access Network
8 1 (0.76%) RNC
8 1 (0.76%) LDAP
8 1 (0.76%) SDH
8 1 (0.76%) UMTS
8 1 (0.76%) VoIP
8 1 (0.76%) GSM
8 1 (0.76%) LAN
Database & Business Intelligence
1 6 (4.58%) Oracle Exadata
2 2 (1.53%) SQL Server
2 2 (1.53%) Oracle Database
3 1 (0.76%) Relational Database
3 1 (0.76%) Oracle Database 11g
3 1 (0.76%) SQL Server 2008
3 1 (0.76%) Oracle Reports
3 1 (0.76%) RDBMS
3 1 (0.76%) Oracle Database 10g
Development Applications
1 4 (3.05%) Oracle Forms
General
1 19 (14.50%) Finance
2 6 (4.58%) Legal
3 5 (3.82%) Telecoms
4 4 (3.05%) Back Office
4 4 (3.05%) Law
5 3 (2.29%) Advertising
5 3 (2.29%) Local Government
5 3 (2.29%) Marketing
6 2 (1.53%) Automotive
6 2 (1.53%) Dutch Language
6 2 (1.53%) German Language
6 2 (1.53%) Military
6 2 (1.53%) Retail
7 1 (0.76%) Billing
7 1 (0.76%) Banking
Job Titles
1 38 (29.01%) Analyst
2 19 (14.50%) Service Analyst
3 18 (13.74%) Service Manager
4 15 (11.45%) Support Engineer
4 15 (11.45%) Support Analyst
5 14 (10.69%) Service Desk Analyst
6 10 (7.63%) Services Delivery Manager
6 10 (7.63%) Delivery Manager
7 8 (6.11%) Desktop Support
8 7 (5.34%) 2nd Line Support
8 7 (5.34%) Project Manager
9 6 (4.58%) Applications Support
9 6 (4.58%) Applications Support Analyst
10 5 (3.82%) Web Engineer
10 5 (3.82%) Infrastructure Engineer
10 5 (3.82%) Help Desk Analyst
10 5 (3.82%) 1st Line Support
11 4 (3.05%) Web Support Engineer
11 4 (3.05%) Help Desk Support
11 4 (3.05%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 7 (5.34%) Web Services
2 4 (3.05%) Spring
3 2 (1.53%) XML
3 2 (1.53%) .NET
4 1 (0.76%) Hibernate
4 1 (0.76%) Java EE
4 1 (0.76%) JMS
4 1 (0.76%) J2EE
4 1 (0.76%) Middleware
Miscellaneous
1 9 (6.87%) CMDB
2 7 (5.34%) Management Information System
3 5 (3.82%) CCTV
4 4 (3.05%) Mainframe
5 3 (2.29%) Analytical Skills
5 3 (2.29%) Fat Client
5 3 (2.29%) NHS
5 3 (2.29%) Thin Client
5 3 (2.29%) Blackberry
6 2 (1.53%) AS400
6 2 (1.53%) Statistics
6 2 (1.53%) Video Conferencing
7 1 (0.76%) e-Health
7 1 (0.76%) Smartphone
7 1 (0.76%) Mathematics
7 1 (0.76%) Data Protection Act
7 1 (0.76%) N-Tier
7 1 (0.76%) Client/Server
7 1 (0.76%) EPoS
Operating Systems
1 40 (30.53%) Windows
2 26 (19.85%) Windows 7
3 17 (12.98%) Windows XP
4 12 (9.16%) Linux
5 11 (8.40%) UNIX
6 6 (4.58%) Solaris
7 5 (3.82%) Windows Server 2008
8 4 (3.05%) Windows Server 2003
9 3 (2.29%) Windows Server 2012
10 2 (1.53%) MVS
10 2 (1.53%) Windows Vista
11 1 (0.76%) Android
Processes & Methodologies
1 72 (54.96%) ITIL
2 37 (28.24%) Service Delivery
3 24 (18.32%) Incident Management
4 21 (16.03%) E-Commerce
4 21 (16.03%) Service Management
5 13 (9.92%) ITIL V3
6 11 (8.40%) Change Management
7 9 (6.87%) Configuration Management
8 8 (6.11%) Migration
9 6 (4.58%) Problem Management
9 6 (4.58%) Validation
10 5 (3.82%) Performance Tuning
10 5 (3.82%) Database Security
10 5 (3.82%) DevOps
10 5 (3.82%) Knowledge Management
10 5 (3.82%) ETL
10 5 (3.82%) Workflow
11 4 (3.05%) ITSM
11 4 (3.05%) CRM
11 4 (3.05%) Performance Management
Programming Languages
1 13 (9.92%) SQL
2 7 (5.34%) PowerShell
3 2 (1.53%) Java
3 2 (1.53%) PL/SQL
4 1 (0.76%) T-SQL
4 1 (0.76%) VB
4 1 (0.76%) C
4 1 (0.76%) Shell Script
Qualifications
1 25 (19.08%) Security Cleared
2 18 (13.74%) ITIL Certification
3 16 (12.21%) SC Cleared
4 10 (7.63%) Microsoft Certification
5 9 (6.87%) MCP
6 8 (6.11%) MCDST
7 3 (2.29%) CCNA
7 3 (2.29%) Cisco Certification
8 2 (1.53%) MCSE
9 1 (0.76%) ITIL Foundation Certificate
9 1 (0.76%) VMware Certified Professional (VCP)
9 1 (0.76%) Network+ Certification
9 1 (0.76%) DV Cleared
9 1 (0.76%) MCTS
9 1 (0.76%) MCITP
9 1 (0.76%) Degree
9 1 (0.76%) MCSA
9 1 (0.76%) PRINCE2 Certification
9 1 (0.76%) A+ Certification
Quality Assurance & Compliance
1 4 (3.05%) ISO/IEC 27001
2 2 (1.53%) ISO 9001
System Software
1 40 (30.53%) Active Directory
2 8 (6.11%) VMware Infrastructure
3 5 (3.82%) Terminal Services
4 4 (3.05%) vSphere
5 1 (0.76%) vCloud
5 1 (0.76%) VMFS
5 1 (0.76%) VMware ESXi
5 1 (0.76%) VMware ESX
5 1 (0.76%) VMware Server
5 1 (0.76%) Oracle RAC
Systems Management
1 12 (9.16%) OpenView
2 9 (6.87%) SCOM
3 8 (6.11%) SCCM
3 8 (6.11%) OVSD
4 3 (2.29%) WSUS
5 2 (1.53%) Systems Management Server (SMS)
6 1 (0.76%) HP SIM
6 1 (0.76%) Cacti
6 1 (0.76%) Opsview
6 1 (0.76%) EMC NetWorker
6 1 (0.76%) Nagios
Vendors
1 23 (17.56%) HP
1 23 (17.56%) Microsoft
2 16 (12.21%) Citrix
3 12 (9.16%) Cisco
4 11 (8.40%) Oracle
5 10 (7.63%) VMware
6 9 (6.87%) Remedy
7 8 (6.11%) McAfee
8 6 (4.58%) BMC
9 4 (3.05%) Informatica
10 3 (2.29%) Wyse
10 3 (2.29%) CommVault
10 3 (2.29%) Ericsson
11 2 (1.53%) EMC
11 2 (1.53%) CA
11 2 (1.53%) BT
11 2 (1.53%) LANDesk
11 2 (1.53%) Aastra
12 1 (0.76%) Nokia Solutions and Networks
12 1 (0.76%) Nimsoft
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