The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 97 59 50
Rank change year-on-year
-38 -9
Contract jobs citing ITSM 27 13 1
As % of all contract IT jobs located in the North East 1.69% 1.56% 0.18%
As % of the Processes & Methodologies category 1.97% 1.99% 0.25%
Number of daily rates quoted 20 12 0
Median daily rate £325 £128 -
Median daily rate % change year-on-year
+154.90% -
UK excluding London median daily rate £375 £387 £365
% change year-on-year
-3.10% +6.02%
Number of hourly rates quoted 4 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £17.38 £12.50 £20.00
% change year-on-year
+39.00% -37.50%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1369 652 396
As % of all contract IT jobs located in the North East 85.46% 78.46% 72.66%
Number of daily rates quoted 882 409 256
Median daily rate £325 £395 £350
Median daily rate % change year-on-year
-17.72% +12.85%
90% offered a daily rate of more than £225 £250 £235
10% offered a daily rate of more than £510 £550 £474
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 69 41 12
Median hourly rate £28.00 £17.00 £17.00
Median hourly rate % change year-on-year
+64.70% -
90% offered a hourly rate of more than £26.00 £12.12 £13.11
10% offered a hourly rate of more than £36.00 £40.00 £38.70
UK excluding London median hourly rate £28.50 £30.00 £29.50
% change year-on-year
-5.00% +1.69%

ITSM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North East region over the 3 months to 25 June 2016.

ITSM Daily Rate Histogram in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -37 27 £325 +170.83% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 25 June 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for ITSM.

1 30 (76.92%) ITIL
2 22 (56.41%) Degree
2 22 (56.41%) Computer Science
3 20 (51.28%) Security Cleared
4 17 (43.59%) SC Cleared
5 15 (38.46%) Project Management
5 15 (38.46%) Service Delivery
6 14 (35.90%) HP
6 14 (35.90%) Windows
7 13 (33.33%) SAP
7 13 (33.33%) Unix
8 12 (30.77%) MCSE
8 12 (30.77%) Microsoft Certification
8 12 (30.77%) Mainframe
8 12 (30.77%) Root Cause Analysis
9 11 (28.21%) Linux
9 11 (28.21%) SLA
9 11 (28.21%) User Experience
10 10 (25.64%) Management Information System
10 10 (25.64%) Finance
11 9 (23.08%) Zachman Framework
11 9 (23.08%) TOGAF
11 9 (23.08%) Cisco Certification
11 9 (23.08%) CCNP
11 9 (23.08%) CCNA
11 9 (23.08%) MCDBA
11 9 (23.08%) MCP
11 9 (23.08%) Oracle
12 8 (20.51%) OpenView
12 8 (20.51%) Middleware

ITSM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) SharePoint
Applications
1 1 (2.56%) MS Excel
1 1 (2.56%) MS Office
1 1 (2.56%) MS PowerPoint
1 1 (2.56%) MS Visio
Communications & Networking
1 1 (2.56%) 3G
1 1 (2.56%) DHCP
1 1 (2.56%) DNS
1 1 (2.56%) Internet
1 1 (2.56%) Network Security
1 1 (2.56%) Wi-Fi
Database & Business Intelligence
1 2 (5.13%) Big Data
1 2 (5.13%) SQL Server
General
1 10 (25.64%) Finance
Job Titles
1 9 (23.08%) Architect
2 8 (20.51%) Consultant
3 4 (10.26%) ServiceNow Consultant
4 3 (7.69%) IT Support
4 3 (7.69%) Support Consultant
4 3 (7.69%) Support Technician
4 3 (7.69%) Technical Architect
5 2 (5.13%) Infrastructure Manager
5 2 (5.13%) Infrastructure Operations Manager
5 2 (5.13%) IT Infrastructure Manager
5 2 (5.13%) IT Manager
5 2 (5.13%) IT Operations Manager
5 2 (5.13%) Operations Manager
5 2 (5.13%) Operations Team Leader
5 2 (5.13%) Support Team Leader
5 2 (5.13%) Team Leader
6 1 (2.56%) Cloud Architect
6 1 (2.56%) Data Technician
6 1 (2.56%) Tivoli Support
6 1 (2.56%) Tivoli Technician
Libraries, Frameworks & Software Standards
1 8 (20.51%) Middleware
2 4 (10.26%) ADO
2 4 (10.26%) jQuery
2 4 (10.26%) Web Services
2 4 (10.26%) XML
3 3 (7.69%) SAP Basis
Miscellaneous
1 22 (56.41%) Computer Science
2 12 (30.77%) Mainframe
3 11 (28.21%) User Experience
4 10 (25.64%) Management Information System
5 8 (20.51%) AS400
5 8 (20.51%) Tandem
6 1 (2.56%) Digital Media
6 1 (2.56%) Economics
6 1 (2.56%) Fat Client
6 1 (2.56%) PMI
6 1 (2.56%) Thin Client
Operating Systems
1 14 (35.90%) Windows
2 13 (33.33%) Unix
3 11 (28.21%) Linux
4 5 (12.82%) Windows Server
5 4 (10.26%) HPUX
5 4 (10.26%) Solaris
6 3 (7.69%) AIX
7 1 (2.56%) Windows 10
7 1 (2.56%) Windows 7
7 1 (2.56%) Windows 8
7 1 (2.56%) Windows Server 2003
7 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 30 (76.92%) ITIL
2 15 (38.46%) Project Management
2 15 (38.46%) Service Delivery
3 12 (30.77%) Root Cause Analysis
4 9 (23.08%) TOGAF
4 9 (23.08%) Zachman Framework
5 8 (20.51%) Change Management
5 8 (20.51%) Financial Modelling
5 8 (20.51%) Network Management
5 8 (20.51%) SAP Security
5 8 (20.51%) Service Management
6 4 (10.26%) Configuration Management
6 4 (10.26%) GAP Analysis
6 4 (10.26%) Operations Management
6 4 (10.26%) Problem Management
7 3 (7.69%) Business Continuity
7 3 (7.69%) ITIL V3
7 3 (7.69%) People Management
7 3 (7.69%) Release Management
8 2 (5.13%) Dashboard Development
Programming Languages
1 5 (12.82%) Java
1 5 (12.82%) JavaScript
2 1 (2.56%) PHP
2 1 (2.56%) SQL
Qualifications
1 22 (56.41%) Degree
2 20 (51.28%) Security Cleared
3 17 (43.59%) SC Cleared
4 12 (30.77%) MCSE
4 12 (30.77%) Microsoft Certification
5 9 (23.08%) CCNA
5 9 (23.08%) CCNP
5 9 (23.08%) Cisco Certification
5 9 (23.08%) MCDBA
5 9 (23.08%) MCP
6 5 (12.82%) ITIL Foundation Certificate
7 3 (7.69%) BPSS Clearance
8 2 (5.13%) Six Sigma Black Belt
8 2 (5.13%) Six Sigma Green Belt
9 1 (2.56%) CAPM
9 1 (2.56%) Citrix Certification
9 1 (2.56%) DV Cleared
9 1 (2.56%) PMI Certification
9 1 (2.56%) SSCP
9 1 (2.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (28.21%) SLA
2 1 (2.56%) Disclosure Scotland
System Software
1 2 (5.13%) VMware Infrastructure
2 1 (2.56%) Active Directory
2 1 (2.56%) Microsoft App-V
2 1 (2.56%) XenApp
Systems Management
1 8 (20.51%) OpenView
2 3 (7.69%) HP Data Protector
2 3 (7.69%) NetBackup
2 3 (7.69%) Tivoli
2 3 (7.69%) Tivoli Storage Manager
3 1 (2.56%) OVSD
3 1 (2.56%) SCCM
3 1 (2.56%) Systems Management Server (SMS)
Vendors
1 14 (35.90%) HP
2 13 (33.33%) SAP
3 9 (23.08%) Oracle
4 4 (10.26%) Citrix
4 4 (10.26%) Microsoft
4 4 (10.26%) ServiceNow
5 3 (7.69%) Cisco
5 3 (7.69%) Symantec
6 2 (5.13%) Avaya
6 2 (5.13%) VMware
7 1 (2.56%) AppSense
7 1 (2.56%) ThinPrint
Sunderland, Tyne and Wear
Lorien Resourcing
Posted: 3 days ago