The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 76 91 66
Rank change year-on-year
+15 -25
Contract jobs citing ITSM 35 3 4
As % of all contract IT jobs located in the North East 2.56% 0.27% 0.55%
As % of the Processes & Methodologies category 3.05% 0.33% 0.69%
Number of daily rates quoted 25 2 3
Median daily rate £410 £298 £363
Median daily rate % change year-on-year
+37.81% -17.93%
90% offered a daily rate of more than £330 £136 £343
10% offered a daily rate of more than £585 £460 £373
UK excluding London median daily rate £375 £360 £425
% change year-on-year
+4.16% -15.29%
Number of hourly rates quoted 2 0 0
Median hourly rate £11.16 - -
UK excluding London median hourly rate £13.00 £30.00 £14.00
% change year-on-year
-56.66% +114.28%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1148 917 579
As % of all contract IT jobs located in the North East 83.92% 83.44% 79.32%
Number of daily rates quoted 818 604 366
Median daily rate £400 £425 £360
Median daily rate % change year-on-year
-5.88% +18.05%
90% offered a daily rate of more than £275 £290 £250
10% offered a daily rate of more than £525 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 38 26 37
Median hourly rate £29.00 £14.20 £21.80
Median hourly rate % change year-on-year
+104.22% -34.86%
90% offered a hourly rate of more than £11.11 £9.62 £13.00
10% offered a hourly rate of more than £37.00 £39.80 £33.00
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

ITSM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North East region over the 3 months to 30 September 2016.

ITSM Daily Rate Histogram in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +7 32 £410 +37.81% 2
Durham - 3 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 30 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for ITSM.

1 53 (84.13%) ITIL
2 32 (50.79%) Security Cleared
3 28 (44.44%) HP
4 27 (42.86%) SC Cleared
5 24 (38.10%) Windows
6 23 (36.51%) Linux
7 22 (34.92%) Middleware
8 18 (28.57%) Service Delivery
8 18 (28.57%) Degree
8 18 (28.57%) Computer Science
9 15 (23.81%) Unix
9 15 (23.81%) SQL
10 14 (22.22%) JavaScript
10 14 (22.22%) HP Operations Orchestration
11 13 (20.63%) Windows Server
11 13 (20.63%) Oracle
11 13 (20.63%) SAP
11 13 (20.63%) Microsoft
11 13 (20.63%) CA
12 12 (19.05%) Microsoft Certification
12 12 (19.05%) Project Management
12 12 (19.05%) Mainframe
12 12 (19.05%) MCSE
12 12 (19.05%) Change Management
12 12 (19.05%) Management Information System
12 12 (19.05%) User Experience
13 11 (17.46%) SCOrch
13 11 (17.46%) Puppet
13 11 (17.46%) Root Cause Analysis
13 11 (17.46%) PowerShell

ITSM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.17%) SharePoint
Applications
1 4 (6.35%) MS Excel
2 2 (3.17%) MS PowerPoint
2 2 (3.17%) MS Visio
3 1 (1.59%) MS Office
Cloud Services
1 3 (4.76%) IaaS
1 3 (4.76%) PaaS
1 3 (4.76%) SaaS
2 1 (1.59%) Microsoft Azure
Communications & Networking
1 8 (12.70%) Firewall
2 7 (11.11%) HTTP
2 7 (11.11%) HTTPS
2 7 (11.11%) iSCSI
2 7 (11.11%) NAS
2 7 (11.11%) SAN
3 4 (6.35%) Internet
4 1 (1.59%) BGP
4 1 (1.59%) IPsec
4 1 (1.59%) MPLS
4 1 (1.59%) OSPF
4 1 (1.59%) TCP/IP
4 1 (1.59%) VPN
4 1 (1.59%) WAN
Database & Business Intelligence
1 7 (11.11%) SQL Server
2 3 (4.76%) OLAP
2 3 (4.76%) Oracle Database
2 3 (4.76%) Oracle Database 11g
2 3 (4.76%) Oracle OLAP
3 2 (3.17%) Big Data
3 2 (3.17%) Oracle Reports
General
1 7 (11.11%) Finance
Job Titles
1 11 (17.46%) Automation Engineer
2 10 (15.87%) Architect
3 4 (6.35%) Administrator
3 4 (6.35%) Consultant
3 4 (6.35%) Operations Engineer
4 3 (4.76%) Analyst
4 3 (4.76%) IT Support
4 3 (4.76%) Operations Team Leader
4 3 (4.76%) Security Architect
4 3 (4.76%) Service Manager
4 3 (4.76%) Support Technician
4 3 (4.76%) Team Leader
5 2 (3.17%) Cloud Automation Engineer
5 2 (3.17%) Cloud Engineer
5 2 (3.17%) IT Services Manager
5 2 (3.17%) Lead Architect
5 2 (3.17%) Lead Security Architect
5 2 (3.17%) Service Analyst
5 2 (3.17%) ServiceNow Developer
5 2 (3.17%) Support Consultant
Libraries, Frameworks & Software Standards
1 22 (34.92%) Middleware
2 4 (6.35%) ADO
3 3 (4.76%) SAP Basis
Miscellaneous
1 18 (28.57%) Computer Science
2 12 (19.05%) Mainframe
2 12 (19.05%) Management Information System
2 12 (19.05%) User Experience
3 8 (12.70%) AS400
3 8 (12.70%) Public Cloud
3 8 (12.70%) Tandem
4 4 (6.35%) CMDB
5 2 (3.17%) iPad
5 2 (3.17%) Smartphone
6 1 (1.59%) Economics
6 1 (1.59%) PMI
Operating Systems
1 24 (38.10%) Windows
2 23 (36.51%) Linux
3 15 (23.81%) Unix
4 13 (20.63%) Windows Server
5 6 (9.52%) HPUX
6 5 (7.94%) Solaris
7 4 (6.35%) AIX
8 3 (4.76%) Red Hat Enterprise Linux
9 2 (3.17%) Android
Processes & Methodologies
1 53 (84.13%) ITIL
2 18 (28.57%) Service Delivery
3 12 (19.05%) Change Management
3 12 (19.05%) Project Management
4 11 (17.46%) Root Cause Analysis
4 11 (17.46%) Service Management
5 10 (15.87%) Problem Management
6 9 (14.29%) OO
7 8 (12.70%) Network Management
7 8 (12.70%) SAP Security
8 7 (11.11%) Release Management
8 7 (11.11%) Software Distribution
8 7 (11.11%) TOGAF
8 7 (11.11%) Virtual Environments
8 7 (11.11%) Zachman Framework
9 5 (7.94%) Agile Software Development
9 5 (7.94%) Configuration Management
9 5 (7.94%) Incident Management
10 4 (6.35%) Business Continuity
10 4 (6.35%) Operations Management
Programming Languages
1 15 (23.81%) SQL
2 14 (22.22%) JavaScript
3 11 (17.46%) Jython
3 11 (17.46%) PowerShell
3 11 (17.46%) Python
4 2 (3.17%) Shell Script
Qualifications
1 32 (50.79%) Security Cleared
2 27 (42.86%) SC Cleared
3 18 (28.57%) Degree
4 12 (19.05%) MCSE
4 12 (19.05%) Microsoft Certification
5 9 (14.29%) CCNA
5 9 (14.29%) CCNP
5 9 (14.29%) Cisco Certification
5 9 (14.29%) MCDBA
5 9 (14.29%) MCP
6 6 (9.52%) DV Cleared
7 5 (7.94%) ITIL Foundation Certificate
8 3 (4.76%) BPSS Clearance
9 2 (3.17%) CAPM
9 2 (3.17%) ITIL Certification
9 2 (3.17%) PMI Certification
9 2 (3.17%) Six Sigma Black Belt
9 2 (3.17%) Six Sigma Green Belt
10 1 (1.59%) ISEB
10 1 (1.59%) PMP
Quality Assurance & Compliance
1 11 (17.46%) SLA
2 5 (7.94%) QA
3 1 (1.59%) COBIT
3 1 (1.59%) Disclosure Scotland
3 1 (1.59%) ISO 9001
System Software
1 9 (14.29%) Active Directory
2 1 (1.59%) VMware Infrastructure
Systems Management
1 14 (22.22%) HP Operations Orchestration
2 11 (17.46%) BladeLogic
2 11 (17.46%) Puppet
2 11 (17.46%) SCOrch
3 8 (12.70%) OpenView
4 3 (4.76%) HP Data Protector
4 3 (4.76%) NetBackup
4 3 (4.76%) Oracle RMAN
4 3 (4.76%) Tivoli
4 3 (4.76%) Tivoli Storage Manager
5 2 (3.17%) OpenView Configuration Management
5 2 (3.17%) SCCM
5 2 (3.17%) WSUS
6 1 (1.59%) OVSD
Vendors
1 28 (44.44%) HP
2 13 (20.63%) CA
2 13 (20.63%) Microsoft
2 13 (20.63%) Oracle
2 13 (20.63%) SAP
3 11 (17.46%) BMC
3 11 (17.46%) Dell
4 5 (7.94%) Cisco
4 5 (7.94%) ServiceNow
4 5 (7.94%) Symantec
5 3 (4.76%) Red Hat
6 1 (1.59%) CheckPoint
6 1 (1.59%) Citrix
6 1 (1.59%) F5
6 1 (1.59%) Juniper
6 1 (1.59%) VMware
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £300 - £320 per annum
Posted: 11 hours ago
Newcastle Upon Tyne, Tyne and Wear
Technology Sourcing Limited
Rate: Unspecified Market Leading
Posted: 3 days ago