ITSM Contracts in the North East
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 32 - 43
Rank change year-on-year
- 0
Contract jobs citing ITSM 2 0 2
As % of all contract IT jobs located in the North East 0.714% - 0.458%
As % of the Processes & Methodologies category 1.087% - 0.791%
Number of daily rates quoted 0 0 1
Average daily rate - - £300
UK excluding London average daily rate £393 £350 £350
% change year-on-year
+12.14% -
Number of hourly rates quoted 2 0 0
Average hourly rate £19.00 - -
UK excluding London average hourly rate £15.50 £13.50 £18.00
% change year-on-year
+14.81% -25.00%
All Processes & Methodologies
North East
Contract IT job ads with a match in the
Processes & Methodologies category		 184 318 253
As % of all contract IT jobs located in the North East 65.71% 64.37% 57.89%
Number of daily rates quoted 81 177 111
Average daily rate £330 £351 £325
Average daily rate % change year-on-year
-5.84% +7.84%
90% offered a daily rate of more than £261 £250 £200
10% offered a daily rate of more than £520 £575 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 6 14 14
Average hourly rate £19.00 £24.25 £21.86
Average hourly rate % change year-on-year
-21.64% +10.93%
90% offered a hourly rate of more than £12.07 £12.00 £10.00
10% offered a hourly rate of more than £34.00 £40.00 £41.50
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

North East ITSM Daily Rate Trend

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

North East ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Tyne and Wear - 2 - -
ITSM
England

ITSM
Top 13 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 7 (100.00%) ITIL
1 7 (100.00%) Service Management
2 5 (71.43%) Information Governance
3 2 (28.57%) MS Office
3 2 (28.57%) Incident Management
3 2 (28.57%) Windows 7
3 2 (28.57%) MCP
3 2 (28.57%) Windows
3 2 (28.57%) SLA
3 2 (28.57%) Microsoft
3 2 (28.57%) Active Directory
3 2 (28.57%) Microsoft Certification
3 2 (28.57%) A+ Certification

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
Job Titles
1 2 (28.57%) Service Desk Analyst
1 2 (28.57%) Analyst
1 2 (28.57%) Service Analyst
Operating Systems
1 2 (28.57%) Windows 7
1 2 (28.57%) Windows
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) Service Management
2 5 (71.43%) Information Governance
3 2 (28.57%) Incident Management
Qualifications
1 2 (28.57%) MCP
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) A+ Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Microsoft
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