The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 78 - 46
Rank change year-on-year
- 0
Contract jobs citing ITSM 1 0 4
As % of all contract IT jobs located in the North East 0.13% - 0.85%
As % of the Processes & Methodologies category 0.16% - 1.33%
Number of daily rates quoted 0 0 1
Average daily rate
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of your Daily Rate
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- - £110
UK excluding London average daily rate £405 £375 £338
% change year-on-year
+8.00% +11.11%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
630 260 300
As % of all contract IT jobs located in the North East 79.45% 72.22% 63.83%
Number of daily rates quoted 420 125 132
Average daily rate £375 £350 £300
Average daily rate % change year-on-year
+7.14% +16.66%
90% offered a daily rate of more than £250 £190 £208
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 38 22 18
Average hourly rate £27.50 £25.00 £17.50
Average hourly rate % change year-on-year
+10.00% +42.85%
90% offered a hourly rate of more than £13.00 £11.20 £13.11
10% offered a hourly rate of more than £37.00 £32.50 £30.70
UK excluding London average hourly rate £25.00 £28.50 £27.50
% change year-on-year
-12.28% +3.63%

ITSM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear - 1 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 22 October 2014, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 5 (100.00%) Service Management
2 4 (80.00%) Service Delivery
3 3 (60.00%) Performance Metrics
3 3 (60.00%) Capacity Management
3 3 (60.00%) Problem Management
3 3 (60.00%) Release Management
3 3 (60.00%) ITIL
4 1 (20.00%) PRINCE2
4 1 (20.00%) SharePoint
4 1 (20.00%) ISEB
4 1 (20.00%) PMI
4 1 (20.00%) PMP
4 1 (20.00%) PMI Certification
4 1 (20.00%) Project Management
4 1 (20.00%) Management Information System
4 1 (20.00%) Migration
4 1 (20.00%) Scrum
4 1 (20.00%) VMware
4 1 (20.00%) Programme Management
4 1 (20.00%) Agile Software Development
4 1 (20.00%) ISEB Practitioner
4 1 (20.00%) Supplier Management
4 1 (20.00%) Incident Management
4 1 (20.00%) Computer Science
4 1 (20.00%) PRINCE2 Practitioner
4 1 (20.00%) Kanban
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) Product Management
4 1 (20.00%) APMP
4 1 (20.00%) Continuous Improvement

ITSM
Top Related IT Skills in the North East by Category

For the 6 months to 22 October 2014, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) SharePoint
Job Titles
1 4 (80.00%) Analyst
2 3 (60.00%) Service Analyst
3 1 (20.00%) Release Analyst
3 1 (20.00%) Change Analyst
3 1 (20.00%) Services Delivery Analyst
3 1 (20.00%) Agile Coach
3 1 (20.00%) Change and Release Analyst
Miscellaneous
1 3 (60.00%) Performance Metrics
2 1 (20.00%) PMI
2 1 (20.00%) Management Information System
2 1 (20.00%) Computer Science
Processes & Methodologies
1 5 (100.00%) Service Management
2 4 (80.00%) Service Delivery
3 3 (60.00%) Capacity Management
3 3 (60.00%) Problem Management
3 3 (60.00%) Release Management
3 3 (60.00%) ITIL
4 1 (20.00%) PRINCE2
4 1 (20.00%) Project Management
4 1 (20.00%) Migration
4 1 (20.00%) Scrum
4 1 (20.00%) Programme Management
4 1 (20.00%) Agile Software Development
4 1 (20.00%) Supplier Management
4 1 (20.00%) Incident Management
4 1 (20.00%) Kanban
4 1 (20.00%) Product Management
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) User Stories
Programming Languages
1 1 (20.00%) Java
Qualifications
1 1 (20.00%) ISEB
1 1 (20.00%) PMP
1 1 (20.00%) PMI Certification
1 1 (20.00%) ISEB Practitioner
1 1 (20.00%) PRINCE2 Practitioner
1 1 (20.00%) APMP
System Software
1 1 (20.00%) VMware Infrastructure
Vendors
1 1 (20.00%) VMware