The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 49 61 -
Rank change year-on-year
+12 -
Contract jobs citing ITSM 64 19 0
As % of all contract IT jobs located in the North East 4.66% 1.96% -
As % of the Processes & Methodologies category 5.52% 2.41% -
Number of daily rates quoted 39 14 0
Median daily rate £350 £688 -
Median daily rate % change year-on-year
-49.09% -
UK excluding London median daily rate £338 £400 £410
% change year-on-year
-15.62% -2.43%
Number of hourly rates quoted 2 0 0
Median hourly rate £11.16 - -
UK excluding London median hourly rate £11.61 £18.29 £15.00
% change year-on-year
-36.53% +21.90%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1160 787 697
As % of all contract IT jobs located in the North East 84.49% 81.22% 79.84%
Number of daily rates quoted 837 499 470
Median daily rate £410 £400 £400
Median daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £300 £270 £265
10% offered a daily rate of more than £550 £575 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 32 39 26
Median hourly rate £24.00 £21.00 £28.50
Median hourly rate % change year-on-year
+14.28% -26.31%
90% offered a hourly rate of more than £11.11 £13.90 £13.00
10% offered a hourly rate of more than £29.00 £45.50 £37.20
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

ITSM
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North East region over the 3 months to 3 December 2016.

ITSM Daily Rate Histogram in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 57 £350 -48.14% 1
Durham +6 4 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 3 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for ITSM.

1 77 (89.53%) ITIL
2 47 (54.65%) Windows
3 43 (50.00%) Linux
3 43 (50.00%) Service Management
4 35 (40.70%) Microsoft
5 32 (37.21%) Unix
6 30 (34.88%) Change Management
6 30 (34.88%) Open Source
7 29 (33.72%) SaaS
7 29 (33.72%) PaaS
7 29 (33.72%) IaaS
7 29 (33.72%) HP
8 26 (30.23%) AIX
9 25 (29.07%) Windows XP
9 25 (29.07%) Security Cleared
9 25 (29.07%) WebSphere
10 24 (27.91%) Data Management
10 24 (27.91%) MS Excel
10 24 (27.91%) Windows 2000
10 24 (27.91%) Middleware
11 22 (25.58%) DevOps
12 21 (24.42%) Agile Software Development
12 21 (24.42%) MS PowerPoint
12 21 (24.42%) Problem Management
12 21 (24.42%) SC Cleared
13 20 (23.26%) JavaScript
14 19 (22.09%) SQL
14 19 (22.09%) SLA
14 19 (22.09%) Analytical Skills
14 19 (22.09%) HP Operations Orchestration

ITSM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (29.07%) WebSphere
2 4 (4.65%) SAS
3 2 (2.33%) Apache
3 2 (2.33%) Exchange Server 2010
3 2 (2.33%) IIS
3 2 (2.33%) Jetty
3 2 (2.33%) Mongrel
3 2 (2.33%) MS Exchange
3 2 (2.33%) nginx
3 2 (2.33%) Oracle HTTP Server
3 2 (2.33%) Tomcat
Applications
1 24 (27.91%) MS Excel
2 21 (24.42%) MS PowerPoint
3 1 (1.16%) MS Visio
Business Applications
1 1 (1.16%) Oracle 11i
1 1 (1.16%) Oracle EBS
Cloud Services
1 29 (33.72%) IaaS
1 29 (33.72%) PaaS
1 29 (33.72%) SaaS
2 2 (2.33%) Amazon AWS
2 2 (2.33%) Amazon EC2
2 2 (2.33%) Google App Engine
2 2 (2.33%) Google Cloud Platform
3 1 (1.16%) Microsoft Azure
Communications & Networking
1 15 (17.44%) Firewall
2 12 (13.95%) HTTP
3 10 (11.63%) HTTPS
3 10 (11.63%) iSCSI
3 10 (11.63%) NAS
3 10 (11.63%) SAN
4 3 (3.49%) DHCP
4 3 (3.49%) Internet
4 3 (3.49%) IPsec
4 3 (3.49%) TCP/IP
4 3 (3.49%) VPN
4 3 (3.49%) WAN
5 2 (2.33%) BIG-IP
5 2 (2.33%) DNS
5 2 (2.33%) FTP
5 2 (2.33%) LAN
5 2 (2.33%) LDAP
5 2 (2.33%) SSL
5 2 (2.33%) Wi-Fi
5 2 (2.33%) Wireless
Database & Business Intelligence
1 14 (16.28%) SQL Server
2 4 (4.65%) Oracle Database
2 4 (4.65%) Oracle Database 11g
3 3 (3.49%) OLAP
3 3 (3.49%) Oracle OLAP
3 3 (3.49%) SAS Enterprise Guide
3 3 (3.49%) SAS Enterprise Miner
4 2 (2.33%) Oracle Reports
5 1 (1.16%) DTS
5 1 (1.16%) RDBMS
5 1 (1.16%) Relational Database
Development Applications
1 2 (2.33%) Jenkins
1 2 (2.33%) Travis CI
General
1 6 (6.98%) Finance
2 2 (2.33%) Telecoms
3 1 (1.16%) Banking
Job Titles
1 16 (18.60%) Operations Engineer
2 14 (16.28%) Automation Engineer
3 13 (15.12%) Analyst
4 11 (12.79%) Senior Operations Engineer
5 10 (11.63%) Operations Analyst
5 10 (11.63%) Support Analyst
6 9 (10.47%) Operational Support Analyst
6 9 (10.47%) Operations Support Analyst
7 8 (9.30%) Architect
8 6 (6.98%) Administrator
8 6 (6.98%) Developer
9 5 (5.81%) Consultant
9 5 (5.81%) ServiceNow Developer
10 4 (4.65%) Service Manager
11 3 (3.49%) Linux Support
11 3 (3.49%) Operations Support Engineer
11 3 (3.49%) Security Architect
11 3 (3.49%) Unix Analyst
11 3 (3.49%) Unix Support
11 3 (3.49%) Unix Support Analyst
Libraries, Frameworks & Software Standards
1 24 (27.91%) Middleware
2 2 (2.33%) .NET
2 2 (2.33%) J2EE
2 2 (2.33%) Servlets
Miscellaneous
1 19 (22.09%) Analytical Skills
2 15 (17.44%) Tandem
3 10 (11.63%) Computer Science
3 10 (11.63%) Management Information System
4 8 (9.30%) Public Cloud
5 6 (6.98%) CMDB
6 5 (5.81%) AS400
6 5 (5.81%) Mainframe
6 5 (5.81%) User Experience
7 2 (2.33%) iPad
7 2 (2.33%) Smartphone
Operating Systems
1 47 (54.65%) Windows
2 43 (50.00%) Linux
3 32 (37.21%) Unix
4 26 (30.23%) AIX
5 25 (29.07%) Windows XP
6 24 (27.91%) Windows 2000
7 16 (18.60%) Windows Server
8 3 (3.49%) HPUX
8 3 (3.49%) Red Hat Enterprise Linux
9 2 (2.33%) Android
9 2 (2.33%) Solaris
10 1 (1.16%) Windows 7
Processes & Methodologies
1 77 (89.53%) ITIL
2 43 (50.00%) Service Management
3 30 (34.88%) Change Management
3 30 (34.88%) Open Source
4 24 (27.91%) Data Management
5 22 (25.58%) DevOps
6 21 (24.42%) Agile Software Development
6 21 (24.42%) Problem Management
7 18 (20.93%) PRINCE2
7 18 (20.93%) Release Management
8 14 (16.28%) OO
9 13 (15.12%) Continuous Improvement
10 12 (13.95%) Service Delivery
11 10 (11.63%) Software Distribution
11 10 (11.63%) Virtual Environments
12 9 (10.47%) Data Analysis
12 9 (10.47%) Operational Acceptance Testing
13 8 (9.30%) Incident Management
13 8 (9.30%) Project Management
14 5 (5.81%) Configuration Management
Programming Languages
1 20 (23.26%) JavaScript
2 19 (22.09%) SQL
3 11 (12.79%) Jython
3 11 (12.79%) PowerShell
3 11 (12.79%) Python
4 2 (2.33%) Java
4 2 (2.33%) Shell Script
Qualifications
1 25 (29.07%) Security Cleared
2 21 (24.42%) SC Cleared
3 12 (13.95%) Degree
4 9 (10.47%) DV Cleared
5 7 (8.14%) CCNP
5 7 (8.14%) Cisco Certification
5 7 (8.14%) Microsoft Certification
6 5 (5.81%) BPSS Clearance
6 5 (5.81%) CCNA
6 5 (5.81%) MCDBA
6 5 (5.81%) MCP
6 5 (5.81%) MCSE
7 4 (4.65%) ITIL Foundation Certificate
8 2 (2.33%) CCDP
8 2 (2.33%) CCSA
8 2 (2.33%) CCSE
8 2 (2.33%) HP ASE
8 2 (2.33%) ITIL Certification
8 2 (2.33%) JNCIA
8 2 (2.33%) JNCIE
Quality Assurance & Compliance
1 19 (22.09%) SLA
2 7 (8.14%) QA
3 4 (4.65%) Disclosure Scotland
4 2 (2.33%) COBIT
5 1 (1.16%) ISO 9001
5 1 (1.16%) PMBOK
System Software
1 13 (15.12%) Active Directory
2 4 (4.65%) VMware Infrastructure
3 2 (2.33%) Xen
Systems Management
1 19 (22.09%) HP Operations Orchestration
2 13 (15.12%) Puppet
3 11 (12.79%) BladeLogic
3 11 (12.79%) SCOrch
4 5 (5.81%) SCCM
5 4 (4.65%) OpenView
5 4 (4.65%) OpenView Configuration Management
5 4 (4.65%) WSUS
6 3 (3.49%) Oracle RMAN
7 2 (2.33%) FortiGate
Vendors
1 35 (40.70%) Microsoft
2 29 (33.72%) HP
3 15 (17.44%) CA
4 14 (16.28%) Oracle
5 12 (13.95%) Dell
6 11 (12.79%) BMC
7 10 (11.63%) ServiceNow
8 6 (6.98%) SAP
9 5 (5.81%) Cisco
10 4 (4.65%) Symantec
10 4 (4.65%) VMware
11 3 (3.49%) CheckPoint
11 3 (3.49%) F5
11 3 (3.49%) Juniper
11 3 (3.49%) Red Hat
12 2 (2.33%) Aruba
12 2 (2.33%) EMC
12 2 (2.33%) Fortinet
12 2 (2.33%) Google
12 2 (2.33%) Riverbed
Tyne and Wear
Lorien Resourcing
Rate: Market Rates
Posted: Yesterday