The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 76 - 53
Rank change year-on-year
- 0
Contract jobs citing ITSM 5 0 2
As % of all contract IT jobs located in the North East 0.54% - 0.44%
As % of the Processes & Methodologies category 0.63% - 0.59%
Number of daily rates quoted 4 0 0
Average daily rate £195 - -
UK excluding London average daily rate £350 £375 £344
% change year-on-year
-6.66% +9.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.00 £15.25 £22.50
% change year-on-year
-14.75% -32.22%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
790 438 338
As % of all contract IT jobs located in the North East 84.58% 69.75% 74.12%
Number of daily rates quoted 510 264 193
Average daily rate £410 £400 £300
Average daily rate % change year-on-year
+2.50% +33.33%
90% offered a daily rate of more than £270 £275 £200
10% offered a daily rate of more than £550 £500 £465
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 15 31
Average hourly rate £19.50 £28.50 £28.19
Average hourly rate % change year-on-year
-31.57% +1.09%
90% offered a hourly rate of more than £10.50 £15.00 £15.50
10% offered a hourly rate of more than £45.50 £30.75 £34.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the North East region over the 3 months to 9 February 2016.

ITSM Daily Rate Histogram in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the North East region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear - 5 £195 -
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 9 February 2016, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 21 (95.45%) ITIL
2 11 (50.00%) Service Management
3 9 (40.91%) Incident Management
4 7 (31.82%) Change Management
4 7 (31.82%) Agile Software Development
5 6 (27.27%) Problem Management
5 6 (27.27%) Security Architecture
6 5 (22.73%) Service Delivery
7 4 (18.18%) QA
7 4 (18.18%) ITIL V3
7 4 (18.18%) Internet
7 4 (18.18%) Data Modelling
8 3 (13.64%) SLA
8 3 (13.64%) HP
8 3 (13.64%) Configuration Management
8 3 (13.64%) Disaster Recovery
9 2 (9.09%) Information Security
9 2 (9.09%) Windows 7
9 2 (9.09%) Analytical Skills
9 2 (9.09%) Email Migration
9 2 (9.09%) NHS
9 2 (9.09%) Management Information System
9 2 (9.09%) Migration
9 2 (9.09%) Dell
9 2 (9.09%) Windows
9 2 (9.09%) MS Excel
9 2 (9.09%) Windows XP
9 2 (9.09%) Cisco
9 2 (9.09%) Microsoft
10 1 (4.55%) Unix

ITSM
Top Related IT Skills in the North East by Category

For the 6 months to 9 February 2016, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (9.09%) MS Excel
Cloud Services
1 1 (4.55%) HP Helion
Communications & Networking
1 4 (18.18%) Internet
Development Applications
1 1 (4.55%) CA Gen
Job Titles
1 5 (22.73%) Service Manager
2 3 (13.64%) Delivery Manager
2 3 (13.64%) Services Delivery Manager
3 2 (9.09%) 1st Line Support
3 2 (9.09%) Consultant
3 2 (9.09%) Exchange Support
3 2 (9.09%) ITSM Consultant
3 2 (9.09%) Service Desk Support
4 1 (4.55%) Designer
4 1 (4.55%) IT Consultant
4 1 (4.55%) IT Manager
4 1 (4.55%) IT Services Manager
4 1 (4.55%) ITIL Manager
4 1 (4.55%) ITIL Service Manager
4 1 (4.55%) ITSM Specialist
4 1 (4.55%) Management Consultant
4 1 (4.55%) Service Design Manager
4 1 (4.55%) Service Management Consultant
4 1 (4.55%) Service Transition Manager
4 1 (4.55%) Transition Manager
Miscellaneous
1 2 (9.09%) Analytical Skills
1 2 (9.09%) Management Information System
1 2 (9.09%) NHS
2 1 (4.55%) CMDB
2 1 (4.55%) Statistics
Operating Systems
1 2 (9.09%) Windows
1 2 (9.09%) Windows 7
1 2 (9.09%) Windows XP
2 1 (4.55%) Unix
Processes & Methodologies
1 21 (95.45%) ITIL
2 11 (50.00%) Service Management
3 9 (40.91%) Incident Management
4 7 (31.82%) Agile Software Development
4 7 (31.82%) Change Management
5 6 (27.27%) Problem Management
5 6 (27.27%) Security Architecture
6 5 (22.73%) Service Delivery
7 4 (18.18%) Data Modelling
7 4 (18.18%) ITIL V3
8 3 (13.64%) Configuration Management
8 3 (13.64%) Disaster Recovery
9 2 (9.09%) Email Migration
9 2 (9.09%) Information Security
9 2 (9.09%) Migration
10 1 (4.55%) Asset Management
10 1 (4.55%) Benchmarking
10 1 (4.55%) Business Analysis
10 1 (4.55%) Continuous Improvement
10 1 (4.55%) Knowledge Management
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 1 (4.55%) SC Cleared
1 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 4 (18.18%) QA
2 3 (13.64%) SLA
3 1 (4.55%) Disclosure Scotland
Vendors
1 3 (13.64%) HP
2 2 (9.09%) Cisco
2 2 (9.09%) Dell
2 2 (9.09%) Microsoft
3 1 (4.55%) Informatica
3 1 (4.55%) Oracle
3 1 (4.55%) ServiceNow
North East
Global Technology Solutions Ltd
Rate: £550 - £575 per day+expenses
Posted: 4 days ago