The table below looks at the statistics for ITSM skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - 43
Contract jobs citing ITSM 0 0 4
As % of all contract IT jobs located in the North East - - 0.90%
As % of the Processes & Methodologies category - - 1.43%
Number of daily rates quoted 0 0 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - £100
UK excluding London average daily rate £400 £375 £310
% change year-on-year
+6.66% +20.96%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £18.70 £15.25
% change year-on-year
-19.78% +22.62%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
576 276 279
As % of all contract IT jobs located in the North East 73.56% 73.40% 62.70%
Number of daily rates quoted 396 128 114
Average daily rate £400 £350 £300
Average daily rate % change year-on-year
+14.28% +16.66%
90% offered a daily rate of more than £275 £205 £144
10% offered a daily rate of more than £500 £490 £469
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 17 26 22
Average hourly rate £28.50 £25.00 £28.75
Average hourly rate % change year-on-year
+14.00% -13.04%
90% offered a hourly rate of more than £15.00 £12.50 £14.73
10% offered a hourly rate of more than £33.20 £34.00 £37.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the North East region.

ITSM Daily Rate Trend in the North East

ITSM
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the North East region.

ITSM Hourly Rate Trend in the North East

ITSM
Top 13 Related IT Skills in the North East

For the 6 months to 24 December 2014, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 4 (100.00%) Service Management
2 3 (75.00%) ITIL
2 3 (75.00%) Problem Management
2 3 (75.00%) Release Management
2 3 (75.00%) Capacity Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) Performance Metrics
3 1 (25.00%) Management Information System
3 1 (25.00%) Migration
3 1 (25.00%) VMware
3 1 (25.00%) Incident Management
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) SharePoint

ITSM
Top Related IT Skills in the North East by Category

For the 6 months to 24 December 2014, IT contractor jobs across the North East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
Job Titles
1 4 (100.00%) Analyst
2 3 (75.00%) Service Analyst
3 1 (25.00%) Release Analyst
3 1 (25.00%) Change Analyst
3 1 (25.00%) Services Delivery Analyst
3 1 (25.00%) Change and Release Analyst
Miscellaneous
1 3 (75.00%) Performance Metrics
2 1 (25.00%) Management Information System
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) Service Delivery
2 3 (75.00%) Problem Management
2 3 (75.00%) Release Management
2 3 (75.00%) Capacity Management
2 3 (75.00%) ITIL
3 1 (25.00%) Migration
3 1 (25.00%) Incident Management
System Software
1 1 (25.00%) VMware Infrastructure
Vendors
1 1 (25.00%) VMware