The table below looks at the statistics for ITSM skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 69 77 81
Rank change year-on-year
+8 +4
Permanent jobs citing ITSM 5 6 1
As % of all permanent IT jobs located in the North East 0.72% 0.81% 0.13%
As % of the Processes & Methodologies category 0.87% 0.90% 0.15%
Number of salaries quoted 3 6 1
Median salary £25,500 £27,000 £20,000
Median salary % change year-on-year
-5.55% +35.00%
UK excluding London median salary £45,000 £42,500 £37,500
% change year-on-year
+5.88% +13.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
576 665 682
As % of all permanent IT jobs located in the North East 82.64% 89.38% 86.33%
Number of salaries quoted 458 587 575
Median salary £40,000 £37,500 £38,000
Median salary % change year-on-year
+6.66% -1.31%
90% offered a salary of more than £29,000 £27,650 £28,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North East region.

ITSM Salary Trend in the North East

ITSM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing ITSM across the North East region over the 3 months to 4 December 2016.

ITSM Salary Histogram in the North East

ITSM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the North East region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham +14 3 £25,500 -27.14% 1
Tyne and Wear +2 2 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 4 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for ITSM.

1 6 (100.00%) ITIL
2 5 (83.33%) Service Management
2 5 (83.33%) Microsoft
3 4 (66.67%) Windows
3 4 (66.67%) Continuous Improvement
4 3 (50.00%) MS Exchange
5 2 (33.33%) MS Excel
5 2 (33.33%) VPN
5 2 (33.33%) Windows XP
5 2 (33.33%) SLA
5 2 (33.33%) AIX
5 2 (33.33%) Linux
5 2 (33.33%) Windows 2000
5 2 (33.33%) MCSA
5 2 (33.33%) PRINCE2
5 2 (33.33%) Unix
5 2 (33.33%) Change Management
5 2 (33.33%) Firewall
5 2 (33.33%) Wi-Fi
5 2 (33.33%) Active Directory
5 2 (33.33%) Microsoft Certification
5 2 (33.33%) Tandem
5 2 (33.33%) Agile Software Development
5 2 (33.33%) Data Management
5 2 (33.33%) Data Analysis
5 2 (33.33%) MS PowerPoint
5 2 (33.33%) WebSphere
5 2 (33.33%) QA
5 2 (33.33%) Problem Management
5 2 (33.33%) Release Management

ITSM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Exchange Server 2010
2 2 (33.33%) WebSphere
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS PowerPoint
2 1 (16.67%) MS Office
Business Applications
1 1 (16.67%) Oracle 11i
1 1 (16.67%) Oracle EBS R12
1 1 (16.67%) Oracle ERP
Cloud Services
1 2 (33.33%) IaaS
1 2 (33.33%) PaaS
1 2 (33.33%) SaaS
Communications & Networking
1 2 (33.33%) Firewall
1 2 (33.33%) VPN
1 2 (33.33%) Wi-Fi
2 1 (16.67%) SAN
2 1 (16.67%) VLAN
Database & Business Intelligence
1 1 (16.67%) BusinessObjects
1 1 (16.67%) Oracle BI EE
1 1 (16.67%) Oracle ODI
Job Titles
1 2 (33.33%) 2nd Line Engineer
1 2 (33.33%) 2nd Line Support
1 2 (33.33%) 2nd Line Support Engineer
1 2 (33.33%) Analyst
1 2 (33.33%) Operations Engineer
1 2 (33.33%) Operations Support Engineer
1 2 (33.33%) Senior Operations Engineer
1 2 (33.33%) Support Engineer
2 1 (16.67%) Infrastructure Engineer
2 1 (16.67%) Infrastructure Specialist
2 1 (16.67%) IT Analyst
2 1 (16.67%) IT Engineer
2 1 (16.67%) IT Infrastructure Engineer
2 1 (16.67%) Network Engineer
2 1 (16.67%) Network Infrastructure Engineer
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
Miscellaneous
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Tandem
2 1 (16.67%) Data Integration
2 1 (16.67%) EMC VNX
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) AIX
2 2 (33.33%) Linux
2 2 (33.33%) Unix
2 2 (33.33%) Windows 2000
2 2 (33.33%) Windows Server
2 2 (33.33%) Windows XP
3 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Service Management
3 4 (66.67%) Continuous Improvement
4 2 (33.33%) Agile Software Development
4 2 (33.33%) Change Management
4 2 (33.33%) Data Analysis
4 2 (33.33%) Data Management
4 2 (33.33%) DevOps
4 2 (33.33%) ITIL V3
4 2 (33.33%) Open Source
4 2 (33.33%) Operational Acceptance Testing
4 2 (33.33%) PRINCE2
4 2 (33.33%) Problem Management
4 2 (33.33%) Release Management
5 1 (16.67%) Analytics
5 1 (16.67%) Business Analytics
5 1 (16.67%) Business Intelligence
5 1 (16.67%) Data Modelling
5 1 (16.67%) ERP
Qualifications
1 2 (33.33%) MCSA
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) Network+ Certification
Quality Assurance & Compliance
1 2 (33.33%) QA
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) VMware Infrastructure
Systems Management
1 1 (16.67%) EMC NetWorker
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) EMC
2 1 (16.67%) Hyperion
2 1 (16.67%) Informatica
2 1 (16.67%) Oracle
2 1 (16.67%) VMware
Northumberland
Northern Recruitment Group
Salary: Up to £38,000 per annum
Posted: 3 days ago
Darlington, County Durham
Harvey Nash plc
Salary: £100 - £300 per day
Posted: 5 days ago