The table below looks at the statistics for ITSM skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 80 82 74
Rank change year-on-year
+2 -8
Permanent jobs citing ITSM 1 2 3
As % of all permanent IT jobs located in the North East 0.13% 0.26% 0.36%
As % of the Processes & Methodologies category 0.15% 0.30% 0.45%
Number of salaries quoted 1 1 3
Median salary £52,500 £17,000 £42,500
Median salary % change year-on-year
+208.82% -60.00%
UK excluding London median salary £42,765 £42,500 £40,857
% change year-on-year
+0.62% +4.02%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
674 673 661
As % of all permanent IT jobs located in the North East 84.89% 86.73% 79.54%
Number of salaries quoted 591 566 470
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £60,225 £60,150 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North East region.

ITSM Salary Trend in the North East

ITSM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the North East region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -2 1 £52,500 +208.82%
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 31 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for ITSM.

1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
1 2 (66.67%) Oracle
2 1 (33.33%) WebLogic
2 1 (33.33%) Workflow
2 1 (33.33%) Finance
2 1 (33.33%) Oracle ERP
2 1 (33.33%) Zachman Framework
2 1 (33.33%) TOGAF
2 1 (33.33%) Incident Management
2 1 (33.33%) Oracle BI EE
2 1 (33.33%) Data Integration
2 1 (33.33%) Oracle EBS R12
2 1 (33.33%) Windows 7
2 1 (33.33%) Analytics
2 1 (33.33%) Oracle ODI
2 1 (33.33%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) Oracle 11i
2 1 (33.33%) MS Excel
2 1 (33.33%) ERP
2 1 (33.33%) Windows XP
2 1 (33.33%) Data Modelling
2 1 (33.33%) Business Intelligence
2 1 (33.33%) IBM
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) BusinessObjects
2 1 (33.33%) Hyperion
2 1 (33.33%) Informatica

ITSM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) WebLogic
Applications
1 1 (33.33%) MS Excel
Business Applications
1 1 (33.33%) Oracle 11i
1 1 (33.33%) Oracle EBS R12
1 1 (33.33%) Oracle ERP
Database & Business Intelligence
1 1 (33.33%) BusinessObjects
1 1 (33.33%) Oracle BI EE
1 1 (33.33%) Oracle ODI
General
1 1 (33.33%) Finance
Job Titles
1 2 (66.67%) Analyst
2 1 (33.33%) Architect
2 1 (33.33%) IT Analyst
2 1 (33.33%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (33.33%) Middleware
Miscellaneous
1 1 (33.33%) Data Integration
1 1 (33.33%) Mainframe
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
1 1 (33.33%) Windows XP
1 1 (33.33%) zOS
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Service Management
2 1 (33.33%) Analytics
2 1 (33.33%) Business Intelligence
2 1 (33.33%) Data Modelling
2 1 (33.33%) ERP
2 1 (33.33%) Incident Management
2 1 (33.33%) TOGAF
2 1 (33.33%) Workflow
2 1 (33.33%) Zachman Framework
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Oracle
2 1 (33.33%) Hyperion
2 1 (33.33%) IBM
2 1 (33.33%) Informatica
2 1 (33.33%) Microsoft