The table below looks at the statistics for ITSM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 77 73 68
Rank change year-on-year
-4 -5
Permanent jobs citing ITSM 2 4 1
As % of all permanent IT jobs located in the North East 0.26% 0.48% 0.15%
As % of the Processes & Methodologies category 0.31% 0.62% 0.18%
Number of salaries quoted 1 4 1
Average salary £17,000 £36,750 £20,000
Average salary % change year-on-year
-53.74% +83.75%
UK excluding London average salary £42,500 £40,000 £42,500
% change year-on-year
+6.25% -5.88%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
646 650 544
As % of all permanent IT jobs located in the North East 85.34% 78.50% 82.80%
Number of salaries quoted 546 468 460
Average salary £40,000 £37,500 £38,500
Average salary % change year-on-year
+6.66% -2.59%
90% offered a salary of more than £30,000 £25,000 £23,500
10% offered a salary of more than £55,000 £50,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North East

ITSM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North East region.

ITSM Salary Trend in the North East

ITSM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the North East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -6 2 £17,000 -53.74% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the North East

For the 6 months to 4 September 2015, IT jobs across the North East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (80.00%) Service Management
1 4 (80.00%) Service Delivery
2 3 (60.00%) ITIL
3 2 (40.00%) Windows
3 2 (40.00%) SLA
3 2 (40.00%) Change Management
3 2 (40.00%) Incident Management
4 1 (20.00%) C
4 1 (20.00%) Problem Management
4 1 (20.00%) Windows 7
4 1 (20.00%) ITIL V3
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Business Continuity Planning
4 1 (20.00%) Line Management
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Disaster Recovery
4 1 (20.00%) Management Information System
4 1 (20.00%) Workflow
4 1 (20.00%) VMware
4 1 (20.00%) Business Continuity
4 1 (20.00%) Information Security
4 1 (20.00%) MCITP
4 1 (20.00%) Cisco
4 1 (20.00%) Microsoft
4 1 (20.00%) Active Directory
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) BCP
4 1 (20.00%) MCSE
4 1 (20.00%) MS Excel

ITSM
Top Related IT Skills in the North East by Category

For the 6 months to 4 September 2015, IT jobs across the North East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
Job Titles
1 2 (40.00%) Analyst
2 1 (20.00%) Account Manager
2 1 (20.00%) Service Analyst
2 1 (20.00%) Administrator
2 1 (20.00%) Service Manager
2 1 (20.00%) IT Administrator
2 1 (20.00%) Infrastructure Manager
2 1 (20.00%) Services Delivery Analyst
2 1 (20.00%) IT Services Manager
2 1 (20.00%) IT Infrastructure Manager
Miscellaneous
1 1 (20.00%) Management Information System
1 1 (20.00%) Analytical Skills
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 4 (80.00%) Service Management
1 4 (80.00%) Service Delivery
2 3 (60.00%) ITIL
3 2 (40.00%) Change Management
3 2 (40.00%) Incident Management
4 1 (20.00%) Problem Management
4 1 (20.00%) ITIL V3
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Business Continuity Planning
4 1 (20.00%) Line Management
4 1 (20.00%) Disaster Recovery
4 1 (20.00%) Workflow
4 1 (20.00%) Business Continuity
4 1 (20.00%) Information Security
4 1 (20.00%) BCP
Programming Languages
1 1 (20.00%) C
Qualifications
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) MCITP
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
1 1 (20.00%) VMware
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 5 days ago