The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 53 34 34
Rank change year-on-year
-19 0
Contract jobs citing Service Delivery 61 46 45
As % of all contract IT jobs located in the North East 4.59% 4.76% 5.16%
As % of the Processes & Methodologies category 5.45% 5.88% 6.54%
Number of daily rates quoted 43 32 33
Median daily rate £390 £390 £348
Median daily rate % change year-on-year
- +12.06%
90% offered a daily rate of more than £295 £295 £300
10% offered a daily rate of more than £449 £545 £470
UK excluding London median daily rate £414 £395 £375
% change year-on-year
+4.81% +5.33%
Number of hourly rates quoted 1 0 2
Median hourly rate £11.11 - £21.50
UK excluding London median hourly rate £14.29 £18.00 £14.00
% change year-on-year
-20.61% +28.57%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1119 782 688
As % of all contract IT jobs located in the North East 84.14% 80.95% 78.90%
Number of daily rates quoted 804 499 470
Median daily rate £400 £400 £400
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £550 £575 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 32 39 23
Median hourly rate £24.00 £21.00 £28.50
Median hourly rate % change year-on-year
+14.28% -26.31%
90% offered a hourly rate of more than £11.11 £13.90 £13.00
10% offered a hourly rate of more than £29.00 £45.50 £38.00
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 7 December 2016.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -23 49 £390 +4.00% 2
Durham +3 10 £350 -16.41% 2
Teesside - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 7 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 144 (71.29%) ITIL
2 80 (39.60%) Windows
3 78 (38.61%) Microsoft
4 76 (37.62%) HP
5 75 (37.13%) AIX
6 71 (35.15%) Security Cleared
7 64 (31.68%) Change Management
8 62 (30.69%) Windows Server
9 60 (29.70%) Problem Management
10 58 (28.71%) Oracle
11 55 (27.23%) SLA
11 55 (27.23%) SC Cleared
12 54 (26.73%) Root Cause Analysis
13 53 (26.24%) Release Management
14 52 (25.74%) Unix
15 49 (24.26%) Solaris
16 43 (21.29%) Linux
16 43 (21.29%) Project Management
17 39 (19.31%) Incident Management
18 37 (18.32%) Clustering
19 35 (17.33%) High Availability
20 34 (16.83%) QMS
21 33 (16.34%) Red Hat Enterprise Linux
21 33 (16.34%) ServiceNow
21 33 (16.34%) Degree
21 33 (16.34%) SAP
21 33 (16.34%) IBM
22 32 (15.84%) Red Hat
22 32 (15.84%) VMware
23 29 (14.36%) EMC

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (11.88%) WebLogic
2 20 (9.90%) IIS
3 14 (6.93%) Oracle SOA Suite
3 14 (6.93%) WebSphere
4 13 (6.44%) MQSeries
4 13 (6.44%) Oracle HTTP Server
4 13 (6.44%) Tuxedo
4 13 (6.44%) WebSphere Application Server
5 10 (4.95%) AquaLogic
5 10 (4.95%) Oracle Application Server
6 7 (3.47%) Apache
6 7 (3.47%) IBM Notes
7 4 (1.98%) SharePoint
8 3 (1.49%) MS Exchange
8 3 (1.49%) Skype for Business
9 2 (0.99%) SharePoint 2010
9 2 (0.99%) SharePoint 2013
9 2 (0.99%) SharePoint Server
10 1 (0.50%) Exchange Server 2010
10 1 (0.50%) Exchange Server 2013
Applications
1 16 (7.92%) MS Excel
2 3 (1.49%) MS Office
3 2 (0.99%) InfoPath
3 2 (0.99%) MS PowerPoint
3 2 (0.99%) MS Project
4 1 (0.50%) MS Visio
Business Applications
1 10 (4.95%) OpenText MBPM
2 2 (0.99%) SAP Oil and Gas
Cloud Services
1 2 (0.99%) IaaS
1 2 (0.99%) PaaS
1 2 (0.99%) SaaS
1 2 (0.99%) Yammer
Communications & Networking
1 26 (12.87%) SAN
2 24 (11.88%) DHCP
3 15 (7.43%) SSL
4 13 (6.44%) DNS
5 9 (4.46%) Firewall
6 5 (2.48%) BGP
6 5 (2.48%) HTTP
6 5 (2.48%) OSPF
7 4 (1.98%) BIG-IP
7 4 (1.98%) F5 BIG-IP LTM
7 4 (1.98%) SSH
8 3 (1.49%) Skype
8 3 (1.49%) TCP/IP
8 3 (1.49%) VPN
8 3 (1.49%) WAN
9 2 (0.99%) Extranet
9 2 (0.99%) Intranet
9 2 (0.99%) LAN
9 2 (0.99%) LDAP
9 2 (0.99%) PBX
Database & Business Intelligence
1 10 (4.95%) SQL Server
2 7 (3.47%) SAP HANA
3 1 (0.50%) Microsoft Analysis Services
3 1 (0.50%) OLAP
3 1 (0.50%) Oracle Database
3 1 (0.50%) Oracle Database 11g
3 1 (0.50%) Oracle OLAP
3 1 (0.50%) SQL Server 2000
3 1 (0.50%) SQL Server 2005
3 1 (0.50%) SQL Server 2012
3 1 (0.50%) SQL Server 2014
3 1 (0.50%) SQL Server Analysis Services
3 1 (0.50%) SQL Server Integration Services
3 1 (0.50%) SQL Server Reporting Services
Development Applications
1 7 (3.47%) MSI
2 1 (0.50%) VSS/SourceSafe
General
1 13 (6.44%) Finance
2 2 (0.99%) Electronics
2 2 (0.99%) Manufacturing
2 2 (0.99%) Marketing
2 2 (0.99%) Publishing
2 2 (0.99%) Telecoms
3 1 (0.50%) Law
Job Titles
1 38 (18.81%) Support Engineer
2 21 (10.40%) Architect
3 20 (9.90%) Service Architect
4 17 (8.42%) Linux Engineer
5 16 (7.92%) Administrator
5 16 (7.92%) Support Specialist
6 15 (7.43%) Backup Engineer
7 13 (6.44%) Linux Support
7 13 (6.44%) Virtualisation Engineer
8 11 (5.45%) Linux Administrator
8 11 (5.45%) Server Engineer
9 10 (4.95%) Delivery Manager
9 10 (4.95%) Operations Engineer
9 10 (4.95%) Windows Engineer
10 8 (3.96%) Server Support
10 8 (3.96%) Storage and Backup Engineer
10 8 (3.96%) Storage Engineer
10 8 (3.96%) Unix Engineer
10 8 (3.96%) Unix Support
11 7 (3.47%) Project Manager
Libraries, Frameworks & Software Standards
1 27 (13.37%) Middleware
2 13 (6.44%) IBM Integration Bus
3 9 (4.46%) J2EE
4 7 (3.47%) Web Services
5 2 (0.99%) CSS
5 2 (0.99%) JSON
5 2 (0.99%) Node.js
5 2 (0.99%) React
5 2 (0.99%) XML
6 1 (0.50%) ISPF
Miscellaneous
1 37 (18.32%) Clustering
2 28 (13.86%) Computer Science
3 22 (10.89%) Management Information System
4 10 (4.95%) Analytical Skills
5 8 (3.96%) CMDB
6 6 (2.97%) Private Cloud
7 4 (1.98%) Smartphone
8 2 (0.99%) Data Centre
8 2 (0.99%) Linked Data
8 2 (0.99%) Mobile App
9 1 (0.50%) Blackberry
9 1 (0.50%) Economics
9 1 (0.50%) IBM Mainframe
9 1 (0.50%) iPad
9 1 (0.50%) Mainframe
9 1 (0.50%) NHS
9 1 (0.50%) Replication
9 1 (0.50%) Tandem
9 1 (0.50%) User Experience
9 1 (0.50%) Visualisation
Operating Systems
1 80 (39.60%) Windows
2 75 (37.13%) AIX
3 62 (30.69%) Windows Server
4 52 (25.74%) Unix
5 49 (24.26%) Solaris
6 43 (21.29%) Linux
7 33 (16.34%) Red Hat Enterprise Linux
8 22 (10.89%) Windows Server 2008
9 16 (7.92%) Windows Server 2003
10 13 (6.44%) OS/390
11 7 (3.47%) HPUX
12 4 (1.98%) Android
13 3 (1.49%) Apple iOS
13 3 (1.49%) CentOS
14 1 (0.50%) MVS
14 1 (0.50%) Windows 2000
14 1 (0.50%) Windows Server 2012
14 1 (0.50%) Windows XP
14 1 (0.50%) zOS
Processes & Methodologies
1 144 (71.29%) ITIL
2 64 (31.68%) Change Management
3 60 (29.70%) Problem Management
4 54 (26.73%) Root Cause Analysis
5 53 (26.24%) Release Management
6 43 (21.29%) Project Management
7 39 (19.31%) Incident Management
8 35 (17.33%) High Availability
9 34 (16.83%) QMS
10 28 (13.86%) Business Continuity
11 27 (13.37%) Compliance Management
12 26 (12.87%) Service Design
13 23 (11.39%) Quality Management
14 21 (10.40%) Configuration Management
15 19 (9.41%) Agile Software Development
16 17 (8.42%) ITIL V3
17 14 (6.93%) Migration
17 14 (6.93%) SOA
18 12 (5.94%) Continuous Improvement
18 12 (5.94%) Security Management
Programming Languages
1 13 (6.44%) Java
1 13 (6.44%) Perl
2 11 (5.45%) SQL
3 9 (4.46%) C
3 9 (4.46%) C++
4 6 (2.97%) PowerShell
5 5 (2.48%) PHP
6 3 (1.49%) Bash Shell
6 3 (1.49%) Python
6 3 (1.49%) Ruby
7 2 (0.99%) JavaScript
8 1 (0.50%) JCL
8 1 (0.50%) REXX
8 1 (0.50%) T-SQL
8 1 (0.50%) VB
8 1 (0.50%) VBScript
Qualifications
1 71 (35.15%) Security Cleared
2 55 (27.23%) SC Cleared
3 33 (16.34%) Degree
4 28 (13.86%) RHCE
5 23 (11.39%) BPSS Clearance
6 13 (6.44%) Microsoft Certification
7 6 (2.97%) DV Cleared
8 5 (2.48%) ITIL Foundation Certificate
9 4 (1.98%) MCSE
10 3 (1.49%) Cisco Certification
10 3 (1.49%) ITIL Certification
11 1 (0.50%) CCNA
11 1 (0.50%) CCNP
11 1 (0.50%) ISEB
11 1 (0.50%) MCDBA
11 1 (0.50%) MCITP
11 1 (0.50%) MCP
Quality Assurance & Compliance
1 55 (27.23%) SLA
2 24 (11.88%) ISO 9001
3 21 (10.40%) Disclosure Scotland
4 1 (0.50%) COBIT
4 1 (0.50%) JSP 440
4 1 (0.50%) PMBOK
4 1 (0.50%) QA
System Software
1 28 (13.86%) Active Directory
1 28 (13.86%) KVM
2 25 (12.38%) VMware Infrastructure
3 22 (10.89%) Oracle RAC
4 21 (10.40%) Microsoft App-V
5 16 (7.92%) XenApp
5 16 (7.92%) XenDesktop
5 16 (7.92%) XenServer
6 11 (5.45%) Hyper-V
7 7 (3.47%) Firmware
7 7 (3.47%) Terminal Services
8 1 (0.50%) Time Sharing Option
Systems Management
1 29 (14.36%) EMC NetWorker
2 15 (7.43%) XenMobile
3 14 (6.93%) SafeCom
4 13 (6.44%) EdgeSight
5 9 (4.46%) Microsoft Clustering
5 9 (4.46%) NetBackup
6 8 (3.96%) OpenView Configuration Management
6 8 (3.96%) Tivoli Storage Manager
7 7 (3.47%) HP Data Protector
7 7 (3.47%) HP SIM
7 7 (3.47%) OpenView
7 7 (3.47%) Perfmon
7 7 (3.47%) Tivoli
8 6 (2.97%) SCCM
9 5 (2.48%) Microsoft Data Protection Manager
9 5 (2.48%) SCOM
9 5 (2.48%) SCVMM
10 4 (1.98%) Puppet
11 2 (0.99%) Backup Exec
12 1 (0.50%) Oracle RMAN
Vendors
1 78 (38.61%) Microsoft
2 76 (37.62%) HP
3 58 (28.71%) Oracle
4 33 (16.34%) IBM
4 33 (16.34%) SAP
4 33 (16.34%) ServiceNow
5 32 (15.84%) Red Hat
5 32 (15.84%) VMware
6 29 (14.36%) EMC
7 25 (12.38%) Citrix
8 16 (7.92%) CA
9 14 (6.93%) AppSense
9 14 (6.93%) ThinPrint
10 11 (5.45%) Fujitsu
10 11 (5.45%) Sun
11 10 (4.95%) Axway
12 9 (4.46%) Symantec
13 7 (3.47%) Lotus
14 5 (2.48%) F5
15 4 (1.98%) Cisco
Sunderland, Tyne and Wear
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 8 hours ago
Durham
People Source Consulting
Rate: £350 - £450 per day
Posted: 8 days ago
Durham, County Durham
Experis Ltd
Rate: £300.00 - £400.00 per day
Posted: 5 days ago