The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / North East
Rank 38 36 27
Rank change year-on-year
-2 -9
Contract jobs citing Service Delivery 58 40 33
As % of all contract IT jobs located in the North East 6.58% 4.63% 5.43%
As % of the Processes & Methodologies category 7.48% 5.51% 7.69%
Number of daily rates quoted 49 30 25
Median daily rate £400 £448 £400
Median daily rate % change year-on-year
-10.61% +11.87%
90% offered a daily rate of more than £350 £299 £249
10% offered a daily rate of more than £430 £560 £528
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £18.50 £21.50 £15.88
% change year-on-year
-13.95% +35.43%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
775 726 429
As % of all contract IT jobs located in the North East 87.87% 84.13% 70.56%
Number of daily rates quoted 523 470 251
Median daily rate £388 £415 £375
Median daily rate % change year-on-year
-6.62% +10.66%
90% offered a daily rate of more than £300 £278 £265
10% offered a daily rate of more than £508 £550 £500
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+1.87% +0.29%
Number of hourly rates quoted 23 11 18
Median hourly rate £37.50 £15.00 £21.82
Median hourly rate % change year-on-year
+150.00% -31.25%
90% offered a hourly rate of more than £13.00 £9.55 £11.90
10% offered a hourly rate of more than £62.00 £21.00 £30.30
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 27 February 2017.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -6 46 £400 -11.11% 2
Durham +5 12 £388 -10.14% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 27 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 54 (43.90%) ITIL
2 42 (34.15%) Agile Software Development
3 38 (30.89%) Project Management
4 34 (27.64%) Agile Project Management
5 32 (26.02%) Security Cleared
6 28 (22.76%) Coaching
6 28 (22.76%) Scrum
7 27 (21.95%) Change Management
7 27 (21.95%) SC Cleared
8 23 (18.70%) Mentoring
8 23 (18.70%) Service Design
9 21 (17.07%) ITSM
10 20 (16.26%) Problem Management
10 20 (16.26%) Open Source
11 19 (15.45%) User Stories
12 18 (14.63%) Microsoft
13 17 (13.82%) Windows
13 17 (13.82%) Release Management
14 16 (13.01%) Root Cause Analysis
15 15 (12.20%) AIX
16 14 (11.38%) ServiceNow
17 13 (10.57%) Windows Server
18 12 (9.76%) Service Management
18 12 (9.76%) Unix
18 12 (9.76%) Data Protection
19 11 (8.94%) ITIL V3
19 11 (8.94%) Oracle
19 11 (8.94%) IBM
19 11 (8.94%) Business Continuity
20 10 (8.13%) SLA

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.69%) Tuxedo
1 7 (5.69%) WebSphere
2 6 (4.88%) MQSeries
2 6 (4.88%) Oracle HTTP Server
2 6 (4.88%) WebSphere Application Server
3 4 (3.25%) WebLogic
4 3 (2.44%) AquaLogic
4 3 (2.44%) MS Exchange
4 3 (2.44%) Oracle Application Server
5 2 (1.63%) Skype for Business
Applications
1 5 (4.07%) MS Excel
2 2 (1.63%) MS PowerPoint
3 1 (0.81%) MS Project
Business Applications
1 3 (2.44%) OpenText MBPM
2 1 (0.81%) SAP Oil and Gas
Cloud Services
1 5 (4.07%) IaaS
1 5 (4.07%) PaaS
1 5 (4.07%) SaaS
2 2 (1.63%) Yammer
Communications & Networking
1 5 (4.07%) SAN
2 4 (3.25%) LDAP
3 3 (2.44%) SSL
3 3 (2.44%) VPN
3 3 (2.44%) WAN
4 2 (1.63%) DHCP
4 2 (1.63%) LAN
4 2 (1.63%) PBX
4 2 (1.63%) Skype
5 1 (0.81%) BGP
5 1 (0.81%) DNS
5 1 (0.81%) Firewall
5 1 (0.81%) IPsec
5 1 (0.81%) MPLS
5 1 (0.81%) OSPF
5 1 (0.81%) TCP/IP
5 1 (0.81%) WinSCP
Database & Business Intelligence
1 7 (5.69%) SAP HANA
2 2 (1.63%) SQL Server
3 1 (0.81%) MySQL
3 1 (0.81%) OLAP
3 1 (0.81%) Oracle Database
3 1 (0.81%) Oracle Database 11g
3 1 (0.81%) Oracle OLAP
3 1 (0.81%) Oracle Reports
Development Applications
1 1 (0.81%) VSS/SourceSafe
General
1 9 (7.32%) Finance
2 5 (4.07%) Publishing
3 2 (1.63%) Law
4 1 (0.81%) Electronics
4 1 (0.81%) Legal
4 1 (0.81%) Manufacturing
4 1 (0.81%) Marketing
4 1 (0.81%) Telecoms
Job Titles
1 22 (17.89%) Scrum Master
2 15 (12.20%) Architect
3 14 (11.38%) Operations Engineer
3 14 (11.38%) Service Architect
4 13 (10.57%) Developer
5 11 (8.94%) Product Manager
6 9 (7.32%) Agile Scrum Master
6 9 (7.32%) Analyst
6 9 (7.32%) ServiceNow Developer
7 8 (6.50%) Backup Engineer
8 7 (5.69%) Senior Operations Engineer
9 6 (4.88%) Product Owner
9 6 (4.88%) Service Manager
10 5 (4.07%) Support Engineer
11 4 (3.25%) Delivery Manager
11 4 (3.25%) IT Manager
11 4 (3.25%) Project Manager
11 4 (3.25%) Services Delivery Manager
11 4 (3.25%) Support Specialist
11 4 (3.25%) Web Developer
Libraries, Frameworks & Software Standards
1 6 (4.88%) IBM Integration Bus
1 6 (4.88%) Middleware
2 5 (4.07%) CSS
2 5 (4.07%) JSON
2 5 (4.07%) Node.js
2 5 (4.07%) React
2 5 (4.07%) Web Services
2 5 (4.07%) XML
3 2 (1.63%) J2EE
Miscellaneous
1 6 (4.88%) Clustering
1 6 (4.88%) Smartphone
2 5 (4.07%) Analytical Skills
2 5 (4.07%) Linked Data
2 5 (4.07%) Mobile App
3 2 (1.63%) CMDB
3 2 (1.63%) Data Centre
4 1 (0.81%) AS400
4 1 (0.81%) Computer Science
4 1 (0.81%) iPad
4 1 (0.81%) Mainframe
4 1 (0.81%) Management Information System
4 1 (0.81%) NHS
4 1 (0.81%) Tandem
4 1 (0.81%) User Experience
Operating Systems
1 17 (13.82%) Windows
2 15 (12.20%) AIX
3 13 (10.57%) Windows Server
4 12 (9.76%) Unix
5 10 (8.13%) Solaris
6 9 (7.32%) Linux
7 6 (4.88%) OS/390
7 6 (4.88%) Red Hat Enterprise Linux
8 5 (4.07%) Android
9 4 (3.25%) Apple iOS
9 4 (3.25%) Windows Server 2008
10 2 (1.63%) VME
10 2 (1.63%) Windows Server 2003
11 1 (0.81%) HPUX
11 1 (0.81%) MVS
11 1 (0.81%) Windows 2000
11 1 (0.81%) Windows Server 2012
11 1 (0.81%) Windows XP
Processes & Methodologies
1 54 (43.90%) ITIL
2 42 (34.15%) Agile Software Development
3 38 (30.89%) Project Management
4 34 (27.64%) Agile Project Management
5 28 (22.76%) Coaching
5 28 (22.76%) Scrum
6 27 (21.95%) Change Management
7 23 (18.70%) Mentoring
7 23 (18.70%) Service Design
8 21 (17.07%) ITSM
9 20 (16.26%) Open Source
9 20 (16.26%) Problem Management
10 19 (15.45%) User Stories
11 17 (13.82%) Release Management
12 16 (13.01%) Root Cause Analysis
13 12 (9.76%) Data Protection
13 12 (9.76%) Service Management
14 11 (8.94%) Business Continuity
14 11 (8.94%) ITIL V3
15 9 (7.32%) Continuous Improvement
Programming Languages
1 8 (6.50%) Java
2 5 (4.07%) JavaScript
2 5 (4.07%) Perl
2 5 (4.07%) PHP
3 4 (3.25%) SQL
4 3 (2.44%) C
5 2 (1.63%) C++
5 2 (1.63%) Python
5 2 (1.63%) Ruby
6 1 (0.81%) COBOL
Qualifications
1 32 (26.02%) Security Cleared
2 27 (21.95%) SC Cleared
3 8 (6.50%) ITIL Foundation Certificate
4 7 (5.69%) BPSS Clearance
4 7 (5.69%) Degree
5 4 (3.25%) RHCE
6 2 (1.63%) Cisco Certification
6 2 (1.63%) ITIL Certification
7 1 (0.81%) DBS Check
7 1 (0.81%) ISEB
Quality Assurance & Compliance
1 10 (8.13%) SLA
2 5 (4.07%) Disclosure Scotland
3 3 (2.44%) ISO 9001
4 1 (0.81%) COBIT
4 1 (0.81%) PMBOK
4 1 (0.81%) PMO
System Software
1 7 (5.69%) Firmware
2 4 (3.25%) Active Directory
2 4 (3.25%) KVM
2 4 (3.25%) VMware Infrastructure
3 2 (1.63%) Hyper-V
3 2 (1.63%) Oracle RAC
3 2 (1.63%) XenApp
3 2 (1.63%) XenDesktop
3 2 (1.63%) XenServer
Systems Management
1 9 (7.32%) EMC NetWorker
2 2 (1.63%) Backup Exec
2 2 (1.63%) Microsoft Clustering
2 2 (1.63%) NetBackup
2 2 (1.63%) XenMobile
3 1 (0.81%) Opscode Chef
3 1 (0.81%) Oracle RMAN
3 1 (0.81%) Puppet
3 1 (0.81%) PureDisk
3 1 (0.81%) Simpana
3 1 (0.81%) Tivoli Storage Manager
Vendors
1 18 (14.63%) Microsoft
2 14 (11.38%) ServiceNow
3 11 (8.94%) IBM
3 11 (8.94%) Oracle
4 10 (8.13%) SAP
5 9 (7.32%) EMC
6 6 (4.88%) Cisco
7 5 (4.07%) Citrix
7 5 (4.07%) HP
7 5 (4.07%) Red Hat
8 4 (3.25%) Sun
8 4 (3.25%) VMware
9 3 (2.44%) Axway
10 2 (1.63%) CA
10 2 (1.63%) Fujitsu
10 2 (1.63%) Mitel
10 2 (1.63%) Symantec
11 1 (0.81%) CommVault
11 1 (0.81%) Informatica
11 1 (0.81%) NetApp