The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 34 21 45
Rank change year-on-year
-13 +24
Contract jobs citing Service Delivery 33 13 5
As % of all contract IT jobs located in the North East 4.73% 3.68% 1.05%
As % of the Processes & Methodologies category 6.17% 5.46% 1.62%
Number of daily rates quoted 27 4 1
Average daily rate
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of your Daily Rate
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£363 £348 £300
Average daily rate % change year-on-year
+4.31% +15.83%
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.36% -0.07%
Number of hourly rates quoted 2 5 0
Average hourly rate £21.50 £30.00 -
Average hourly rate % change year-on-year
-28.33% -
UK excluding London average hourly rate £15.39 £17.36 £16.50
% change year-on-year
-11.35% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
535 238 309
As % of all contract IT jobs located in the North East 76.76% 67.42% 65.19%
Number of daily rates quoted 331 124 140
Average daily rate £355 £350 £285
Average daily rate % change year-on-year
+1.42% +22.80%
90% offered a daily rate of more than £250 £190 £220
10% offered a daily rate of more than £475 £500 £538
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 39 25 20
Average hourly rate £20.00 £30.00 £16.64
Average hourly rate % change year-on-year
-33.33% +80.28%
90% offered a hourly rate of more than £13.00 £15.80 £7.64
10% offered a hourly rate of more than £32.03 £32.50 £25.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 22 September 2014.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 22 September 2014.

Service Delivery Hourly Rate Histogram in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -8 31 £375 +108.33% 3
Durham -13 2 £206 -50.89% 2
Northumberland - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 22 September 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 20 (40.00%) Service Management
2 19 (38.00%) Windows
3 18 (36.00%) MS Excel
4 17 (34.00%) ITIL
4 17 (34.00%) Agile Software Development
5 15 (30.00%) Incident Management
5 15 (30.00%) MS Office
6 14 (28.00%) Scrum
7 12 (24.00%) Security Cleared
8 11 (22.00%) WhatsUp Gold
8 11 (22.00%) Network Management
8 11 (22.00%) Network Monitoring
8 11 (22.00%) Firewall
8 11 (22.00%) Project Management
8 11 (22.00%) LAN
8 11 (22.00%) WAN
8 11 (22.00%) HP
9 10 (20.00%) Cisco
9 10 (20.00%) Microsoft
9 10 (20.00%) Juniper
9 10 (20.00%) CheckPoint
9 10 (20.00%) F5
9 10 (20.00%) SC Cleared
9 10 (20.00%) QA
10 9 (18.00%) Cisco IOS
10 9 (18.00%) Agile Project Management
10 9 (18.00%) McAfee
10 9 (18.00%) DNS
10 9 (18.00%) SQL Server
10 9 (18.00%) SQL

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 22 September 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) Apache
1 3 (6.00%) MS Exchange
2 2 (4.00%) IIS
2 2 (4.00%) IBM Notes
3 1 (2.00%) Tomcat
3 1 (2.00%) SharePoint
Applications
1 18 (36.00%) MS Excel
2 15 (30.00%) MS Office
3 1 (2.00%) MS Visio
Communications & Networking
1 11 (22.00%) LAN
1 11 (22.00%) WAN
1 11 (22.00%) Firewall
2 9 (18.00%) Cisco IOS
2 9 (18.00%) DNS
3 8 (16.00%) SSL
3 8 (16.00%) F5 BIG-IP LTM
3 8 (16.00%) F5 BIG-IP GTM
3 8 (16.00%) Network Security
4 7 (14.00%) SAN
4 7 (14.00%) Junos
5 5 (10.00%) Cisco ASA
6 3 (6.00%) LDAP
7 1 (2.00%) DHCP
7 1 (2.00%) SMS
Database & Business Intelligence
1 9 (18.00%) SQL Server
2 6 (12.00%) SQL Server 2005
2 6 (12.00%) SQL Server Integration Services
2 6 (12.00%) SQL Server 2008
3 4 (8.00%) SQL Server Analysis Services
3 4 (8.00%) Microsoft Analysis Services
4 1 (2.00%) SQL Server Reporting Services
Development Applications
1 1 (2.00%) MSI
General
1 6 (12.00%) Finance
2 2 (4.00%) Banking
2 2 (4.00%) Telecoms
3 1 (2.00%) Arabic Language
3 1 (2.00%) Military
3 1 (2.00%) Front Office
3 1 (2.00%) Back Office
Job Titles
1 13 (26.00%) Product Manager
2 10 (20.00%) Network Engineer
3 5 (10.00%) Developer
4 4 (8.00%) Analyst
5 3 (6.00%) Service Analyst
5 3 (6.00%) Delivery Manager
6 2 (4.00%) ScrumMaster
6 2 (4.00%) Consultant
6 2 (4.00%) Project Manager
6 2 (4.00%) Programme Manager
7 1 (2.00%) Architect
7 1 (2.00%) Business Analyst
7 1 (2.00%) Network Consultant
7 1 (2.00%) Support Engineer
7 1 (2.00%) Solutions Designer
7 1 (2.00%) Services Delivery Manager
7 1 (2.00%) Release Analyst
7 1 (2.00%) Service Manager
7 1 (2.00%) .NET Developer
7 1 (2.00%) Network Support Engineer
Libraries, Frameworks & Software Standards
1 7 (14.00%) .NET
2 6 (12.00%) ASP.NET
3 5 (10.00%) Web Services
4 4 (8.00%) MDX
5 2 (4.00%) Middleware
6 1 (2.00%) .NET Framework
6 1 (2.00%) Application Packaging
6 1 (2.00%) WCF
6 1 (2.00%) WF
6 1 (2.00%) AppFabric
6 1 (2.00%) XML
6 1 (2.00%) SOAP
Miscellaneous
1 8 (16.00%) Cryptography
2 6 (12.00%) N-Tier
3 5 (10.00%) Management Information System
4 3 (6.00%) Open Source
5 2 (4.00%) iPad
5 2 (4.00%) CMDB
6 1 (2.00%) Mathematics
6 1 (2.00%) Computer Science
6 1 (2.00%) Clustering
6 1 (2.00%) PMI
Operating Systems
1 19 (38.00%) Windows
2 8 (16.00%) Windows Server 2003
3 7 (14.00%) Windows Server 2008
4 2 (4.00%) Android
4 2 (4.00%) Linux
5 1 (2.00%) UNIX
5 1 (2.00%) HPUX
Processes & Methodologies
1 20 (40.00%) Service Management
2 17 (34.00%) ITIL
2 17 (34.00%) Agile Software Development
3 15 (30.00%) Incident Management
4 14 (28.00%) Scrum
5 11 (22.00%) Project Management
5 11 (22.00%) Network Management
5 11 (22.00%) Network Monitoring
6 9 (18.00%) Agile Project Management
7 8 (16.00%) Network Design
8 7 (14.00%) Load Balancing
9 6 (12.00%) Problem Management
9 6 (12.00%) Data Management
9 6 (12.00%) Time Management
9 6 (12.00%) Business Intelligence
10 5 (10.00%) Web Design
10 5 (10.00%) User Stories
11 4 (8.00%) Continuous Improvement
11 4 (8.00%) ITSM
12 3 (6.00%) Capacity Management
Programming Languages
1 9 (18.00%) SQL
2 7 (14.00%) C#
3 6 (12.00%) VBScript
3 6 (12.00%) VB
3 6 (12.00%) VB.NET
3 6 (12.00%) VBA
4 3 (6.00%) C
5 2 (4.00%) Java
6 1 (2.00%) Shell Script
Qualifications
1 12 (24.00%) Security Cleared
2 10 (20.00%) SC Cleared
3 4 (8.00%) ISEB
4 2 (4.00%) APMP
5 1 (2.00%) ITIL Foundation Certificate
5 1 (2.00%) Microsoft Certification
5 1 (2.00%) PMP
5 1 (2.00%) PMI Certification
5 1 (2.00%) ISEB Practitioner
5 1 (2.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (20.00%) QA
2 7 (14.00%) JSP 440
3 3 (6.00%) SLA
4 1 (2.00%) BS7799
4 1 (2.00%) BS15000
4 1 (2.00%) ISO 14001
System Software
1 8 (16.00%) VMware ESXi
2 7 (14.00%) Hyper-V
2 7 (14.00%) vSphere
3 4 (8.00%) Active Directory
4 2 (4.00%) Terminal Services
5 1 (2.00%) Microsoft App-V
5 1 (2.00%) VMware Infrastructure
Systems Management
1 11 (22.00%) WhatsUp Gold
2 4 (8.00%) Systems Management Server (SMS)
3 2 (4.00%) OpenView Configuration Management
4 1 (2.00%) CA SiteMinder
4 1 (2.00%) Netcool
4 1 (2.00%) HP SIM
4 1 (2.00%) OpenView
Vendors
1 11 (22.00%) HP
2 10 (20.00%) Cisco
2 10 (20.00%) Microsoft
2 10 (20.00%) Juniper
2 10 (20.00%) CheckPoint
2 10 (20.00%) F5
3 9 (18.00%) McAfee
4 7 (14.00%) TippingPoint
4 7 (14.00%) 3PAR
4 7 (14.00%) EMC
5 3 (6.00%) Oracle
5 3 (6.00%) Crossbeam
5 3 (6.00%) Riverbed
6 2 (4.00%) Lotus
6 2 (4.00%) Citrix
7 1 (2.00%) NetApp
7 1 (2.00%) VMware
7 1 (2.00%) ServiceNow
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 4 hours ago