The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 23 28 37
Rank change year-on-year
+5 +9
Contract jobs citing Service Delivery 53 14 10
As % of all contract IT jobs located in the North East 6.77% 3.72% 2.25%
As % of the Processes & Methodologies category 9.20% 5.07% 3.58%
Number of daily rates quoted 39 7 5
Average daily rate
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of your Daily Rate
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£373 £365 £300
Average daily rate % change year-on-year
+2.05% +21.66%
90% offered a daily rate of more than £300 £316 £275
10% offered a daily rate of more than £505 £500 £450
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
576 276 279
As % of all contract IT jobs located in the North East 73.56% 73.40% 62.70%
Number of daily rates quoted 396 128 114
Average daily rate £400 £350 £300
Average daily rate % change year-on-year
+14.28% +16.66%
90% offered a daily rate of more than £275 £205 £144
10% offered a daily rate of more than £500 £490 £469
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 17 26 22
Average hourly rate £28.50 £25.00 £28.75
Average hourly rate % change year-on-year
+14.00% -13.04%
90% offered a hourly rate of more than £15.00 £12.50 £14.73
10% offered a hourly rate of more than £33.20 £34.00 £37.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 24 December 2014.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +5 39 £399 +9.26% 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 24 December 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 40 (45.98%) Windows
2 35 (40.23%) MS Excel
3 30 (34.48%) Security Cleared
4 29 (33.33%) ITIL
4 29 (33.33%) Service Management
5 27 (31.03%) Microsoft
6 26 (29.89%) MS Office
6 26 (29.89%) SC Cleared
7 21 (24.14%) Agile Software Development
8 20 (22.99%) Incident Management
9 19 (21.84%) SQL
9 19 (21.84%) Business Intelligence
10 18 (20.69%) SQL Server
11 16 (18.39%) C#
11 16 (18.39%) .NET
11 16 (18.39%) Cisco
12 15 (17.24%) Firewall
12 15 (17.24%) VB.NET
12 15 (17.24%) VBA
12 15 (17.24%) VBScript
12 15 (17.24%) ASP.NET
12 15 (17.24%) LAN
12 15 (17.24%) WAN
12 15 (17.24%) SQL Server 2005
12 15 (17.24%) SQL Server Integration Services
12 15 (17.24%) Problem Management
12 15 (17.24%) SQL Server 2008
13 14 (16.09%) Network Monitoring
13 14 (16.09%) N-Tier
13 14 (16.09%) DNS

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 24 December 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.75%) Apache
1 5 (5.75%) MS Exchange
2 3 (3.45%) IIS
2 3 (3.45%) IBM Notes
3 2 (2.30%) SharePoint
4 1 (1.15%) Exchange Server 2007
4 1 (1.15%) Lync
4 1 (1.15%) Lotus Domino
4 1 (1.15%) Tomcat
Applications
1 35 (40.23%) MS Excel
2 26 (29.89%) MS Office
3 1 (1.15%) MS Visio
3 1 (1.15%) MS PowerPoint
Communications & Networking
1 15 (17.24%) LAN
1 15 (17.24%) WAN
1 15 (17.24%) Firewall
2 14 (16.09%) DNS
2 14 (16.09%) SSL
3 13 (14.94%) Cisco IOS
4 11 (12.64%) F5 BIG-IP LTM
4 11 (12.64%) F5 BIG-IP GTM
5 10 (11.49%) SAN
6 9 (10.34%) Network Security
7 8 (9.20%) Cisco ASA
8 7 (8.05%) Junos
9 5 (5.75%) LDAP
10 4 (4.60%) TCP/IP
11 3 (3.45%) DHCP
11 3 (3.45%) HTTP
12 1 (1.15%) SMS
12 1 (1.15%) NAS
12 1 (1.15%) iSCSI
Database & Business Intelligence
1 18 (20.69%) SQL Server
2 15 (17.24%) SQL Server 2005
2 15 (17.24%) SQL Server Integration Services
2 15 (17.24%) SQL Server 2008
3 10 (11.49%) SQL Server Analysis Services
3 10 (11.49%) Microsoft Analysis Services
4 6 (6.90%) SQL Server Reporting Services
5 3 (3.45%) MariaDB
5 3 (3.45%) MySQL
Development Applications
1 1 (1.15%) MSI
General
1 4 (4.60%) Legal
2 3 (3.45%) Finance
3 1 (1.15%) Front Office
3 1 (1.15%) Back Office
3 1 (1.15%) Manufacturing
3 1 (1.15%) Military
3 1 (1.15%) Arabic Language
Job Titles
1 14 (16.09%) Developer
2 13 (14.94%) Network Engineer
3 10 (11.49%) Product Manager
4 8 (9.20%) Delivery Manager
5 6 (6.90%) Analyst
6 5 (5.75%) Services Delivery Manager
6 5 (5.75%) Service Manager
7 4 (4.60%) Service Analyst
7 4 (4.60%) Project Manager
7 4 (4.60%) SQL Developer
8 3 (3.45%) ScrumMaster
9 2 (2.30%) Report Specialist
9 2 (2.30%) .NET Developer
9 2 (2.30%) Support Engineer
9 2 (2.30%) Problem Manager
9 2 (2.30%) Incident Manager
9 2 (2.30%) Architect
9 2 (2.30%) Consultant
10 1 (1.15%) Solutions Designer
10 1 (1.15%) Data Analyst
Libraries, Frameworks & Software Standards
1 16 (18.39%) .NET
2 15 (17.24%) ASP.NET
3 11 (12.64%) Web Services
4 10 (11.49%) MDX
5 3 (3.45%) LAMP
5 3 (3.45%) Django
6 2 (2.30%) Middleware
7 1 (1.15%) AppFabric
7 1 (1.15%) .NET Framework
7 1 (1.15%) Application Packaging
7 1 (1.15%) WCF
7 1 (1.15%) WF
7 1 (1.15%) XML
7 1 (1.15%) SOAP
Miscellaneous
1 14 (16.09%) N-Tier
2 10 (11.49%) Management Information System
3 9 (10.34%) Cryptography
4 7 (8.05%) Open Source
5 4 (4.60%) Analytical Skills
5 4 (4.60%) Freedom of Information
5 4 (4.60%) Clustering
6 3 (3.45%) Replication
6 3 (3.45%) Performance Metrics
6 3 (3.45%) iPad
7 2 (2.30%) CMDB
7 2 (2.30%) Economics
8 1 (1.15%) Mathematics
8 1 (1.15%) AS400
8 1 (1.15%) User Experience
Operating Systems
1 40 (45.98%) Windows
2 11 (12.64%) Windows Server 2003
3 10 (11.49%) Linux
4 9 (10.34%) Windows Server 2008
5 4 (4.60%) UNIX
6 3 (3.45%) Android
7 2 (2.30%) CentOS
8 1 (1.15%) Windows Server 2012
8 1 (1.15%) HPUX
Processes & Methodologies
1 29 (33.33%) ITIL
1 29 (33.33%) Service Management
2 21 (24.14%) Agile Software Development
3 20 (22.99%) Incident Management
4 19 (21.84%) Business Intelligence
5 15 (17.24%) Problem Management
6 14 (16.09%) Data Management
6 14 (16.09%) Network Monitoring
7 13 (14.94%) Network Management
8 12 (13.79%) Web Design
9 11 (12.64%) Network Design
10 10 (11.49%) Load Balancing
10 10 (11.49%) Scrum
11 9 (10.34%) Continuous Improvement
12 7 (8.05%) PRINCE2
12 7 (8.05%) Time Management
13 5 (5.75%) Capacity Planning
13 5 (5.75%) Configuration Management
13 5 (5.75%) DevOps
13 5 (5.75%) Knowledge Management
Programming Languages
1 19 (21.84%) SQL
2 16 (18.39%) C#
3 15 (17.24%) VBScript
3 15 (17.24%) VB.NET
3 15 (17.24%) VBA
4 12 (13.79%) VB
5 7 (8.05%) Java
6 6 (6.90%) Ruby
7 5 (5.75%) PHP
8 4 (4.60%) C
9 3 (3.45%) Scala
9 3 (3.45%) Python
10 1 (1.15%) Shell Script
Qualifications
1 30 (34.48%) Security Cleared
2 26 (29.89%) SC Cleared
3 3 (3.45%) ISEB
3 3 (3.45%) Microsoft Certification
4 2 (2.30%) MCSE
4 2 (2.30%) ITIL Foundation Certificate
5 1 (1.15%) MCSA
5 1 (1.15%) VMware Certified Professional (VCP)
5 1 (1.15%) DV Cleared
5 1 (1.15%) APMP
Quality Assurance & Compliance
1 13 (14.94%) QA
2 8 (9.20%) JSP 440
3 6 (6.90%) SLA
4 4 (4.60%) ISO 9001
5 1 (1.15%) BS7799
5 1 (1.15%) BS15000
5 1 (1.15%) ISO 14001
System Software
1 14 (16.09%) Active Directory
2 11 (12.64%) vSphere
2 11 (12.64%) VMware ESXi
3 8 (9.20%) Hyper-V
4 6 (6.90%) VMware Infrastructure
5 2 (2.30%) Terminal Services
5 2 (2.30%) VMware ESX
6 1 (1.15%) Microsoft App-V
6 1 (1.15%) VMware Server
Systems Management
1 13 (14.94%) WhatsUp Gold
2 6 (6.90%) Systems Management Server (SMS)
3 5 (5.75%) OpenView Configuration Management
4 3 (3.45%) Puppet
4 3 (3.45%) Opscode Chef
5 1 (1.15%) HP SIM
5 1 (1.15%) CA SiteMinder
5 1 (1.15%) Netcool
5 1 (1.15%) OpenView
Vendors
1 27 (31.03%) Microsoft
2 16 (18.39%) Cisco
3 13 (14.94%) Juniper
3 13 (14.94%) CheckPoint
4 12 (13.79%) McAfee
4 12 (13.79%) HP
4 12 (13.79%) F5
5 9 (10.34%) 3PAR
5 9 (10.34%) EMC
6 8 (9.20%) VMware
6 8 (9.20%) TippingPoint
7 3 (3.45%) Lotus
7 3 (3.45%) Citrix
7 3 (3.45%) Oracle
8 2 (2.30%) Red Hat
8 2 (2.30%) Riverbed
8 2 (2.30%) Crossbeam
9 1 (1.15%) NetApp