The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / North East
Rank 41 33 19
Rank change year-on-year
-8 -14
Contract jobs citing Service Delivery 51 47 45
As % of all contract IT jobs located in the North East 5.39% 5.30% 6.84%
As % of the Processes & Methodologies category 6.23% 6.41% 9.43%
Number of daily rates quoted 41 39 33
Median daily rate £400 £450 £375
Median daily rate % change year-on-year
-11.11% +20.00%
90% offered a daily rate of more than £350 £295 £305
10% offered a daily rate of more than £450 £573 £520
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.25 £21.50 £14.88
% change year-on-year
-43.02% +44.53%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
819 733 477
As % of all contract IT jobs located in the North East 86.48% 82.64% 72.49%
Number of daily rates quoted 553 470 300
Median daily rate £375 £410 £399
Median daily rate % change year-on-year
-8.53% +2.80%
90% offered a daily rate of more than £290 £263 £275
10% offered a daily rate of more than £508 £575 £500
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 29 27 15
Median hourly rate £37.50 £21.00 £21.82
Median hourly rate % change year-on-year
+78.57% -3.75%
90% offered a hourly rate of more than £17.50 £10.50 £15.00
10% offered a hourly rate of more than £62.00 £47.50 £30.15
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 23 January 2017.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -19 40 £400 -11.50% 6
Durham +9 11 £388 -10.14%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 23 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 71 (52.99%) ITIL
2 41 (30.60%) Security Cleared
3 38 (28.36%) Project Management
4 35 (26.12%) Change Management
5 34 (25.37%) Agile Software Development
6 33 (24.63%) SC Cleared
7 31 (23.13%) AIX
7 31 (23.13%) Microsoft
8 30 (22.39%) Windows
9 28 (20.90%) Problem Management
10 27 (20.15%) Release Management
11 25 (18.66%) Root Cause Analysis
11 25 (18.66%) Agile Project Management
11 25 (18.66%) Windows Server
12 23 (17.16%) Service Design
13 22 (16.42%) SLA
14 21 (15.67%) HP
14 21 (15.67%) Unix
14 21 (15.67%) Oracle
15 20 (14.93%) Solaris
15 20 (14.93%) Scrum
15 20 (14.93%) Coaching
16 19 (14.18%) ServiceNow
17 17 (12.69%) IBM
18 16 (11.94%) Linux
18 16 (11.94%) SAP
18 16 (11.94%) Open Source
19 15 (11.19%) QMS
19 15 (11.19%) ITSM
19 15 (11.19%) Mentoring

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.72%) WebLogic
1 9 (6.72%) WebSphere
2 8 (5.97%) MQSeries
2 8 (5.97%) Oracle HTTP Server
2 8 (5.97%) Tuxedo
2 8 (5.97%) WebSphere Application Server
3 5 (3.73%) AquaLogic
3 5 (3.73%) Oracle Application Server
4 4 (2.99%) Oracle SOA Suite
5 3 (2.24%) IIS
6 2 (1.49%) MS Exchange
6 2 (1.49%) Skype for Business
7 1 (0.75%) OpenStack
7 1 (0.75%) SharePoint
7 1 (0.75%) SharePoint 2013
Applications
1 5 (3.73%) MS Excel
2 2 (1.49%) MS Project
3 1 (0.75%) MS Office
3 1 (0.75%) MS PowerPoint
Business Applications
1 5 (3.73%) OpenText MBPM
2 2 (1.49%) SAP Oil and Gas
Cloud Services
1 5 (3.73%) IaaS
1 5 (3.73%) PaaS
1 5 (3.73%) SaaS
2 2 (1.49%) Yammer
Communications & Networking
1 10 (7.46%) SAN
2 6 (4.48%) SSL
3 5 (3.73%) DHCP
4 3 (2.24%) LDAP
4 3 (2.24%) VPN
4 3 (2.24%) WAN
5 2 (1.49%) LAN
5 2 (1.49%) PBX
5 2 (1.49%) Skype
5 2 (1.49%) TCP/IP
6 1 (0.75%) BGP
6 1 (0.75%) DNS
6 1 (0.75%) Firewall
6 1 (0.75%) HTTP
6 1 (0.75%) IPsec
6 1 (0.75%) MPLS
6 1 (0.75%) OSPF
6 1 (0.75%) WinSCP
Database & Business Intelligence
1 7 (5.22%) SAP HANA
2 2 (1.49%) SQL Server
3 1 (0.75%) MySQL
3 1 (0.75%) OLAP
3 1 (0.75%) Oracle Database
3 1 (0.75%) Oracle Database 11g
3 1 (0.75%) Oracle OLAP
Development Applications
1 1 (0.75%) VSS/SourceSafe
General
1 9 (6.72%) Finance
2 5 (3.73%) Publishing
3 2 (1.49%) Electronics
3 2 (1.49%) Law
3 2 (1.49%) Manufacturing
3 2 (1.49%) Marketing
3 2 (1.49%) Telecoms
4 1 (0.75%) Legal
Job Titles
1 15 (11.19%) Architect
2 14 (10.45%) Scrum Master
2 14 (10.45%) Service Architect
3 12 (8.96%) Operations Engineer
3 12 (8.96%) Support Engineer
4 10 (7.46%) Developer
5 9 (6.72%) Product Manager
6 8 (5.97%) Backup Engineer
6 8 (5.97%) Delivery Manager
7 7 (5.22%) Analyst
7 7 (5.22%) Project Manager
7 7 (5.22%) Service Manager
7 7 (5.22%) Support Specialist
8 6 (4.48%) Agile Scrum Master
8 6 (4.48%) IT Manager
8 6 (4.48%) ServiceNow Developer
9 4 (2.99%) Administrator
9 4 (2.99%) Product Owner
9 4 (2.99%) Services Delivery Manager
9 4 (2.99%) Web Developer
Libraries, Frameworks & Software Standards
1 11 (8.21%) Middleware
2 8 (5.97%) IBM Integration Bus
2 8 (5.97%) Web Services
3 5 (3.73%) CSS
3 5 (3.73%) JSON
3 5 (3.73%) Node.js
3 5 (3.73%) React
3 5 (3.73%) XML
4 4 (2.99%) J2EE
Miscellaneous
1 12 (8.96%) Clustering
2 6 (4.48%) Smartphone
3 5 (3.73%) Analytical Skills
3 5 (3.73%) Computer Science
3 5 (3.73%) Linked Data
3 5 (3.73%) Mobile App
4 2 (1.49%) Data Centre
4 2 (1.49%) Management Information System
5 1 (0.75%) CMDB
5 1 (0.75%) Economics
5 1 (0.75%) iPad
5 1 (0.75%) Mainframe
5 1 (0.75%) NHS
5 1 (0.75%) Tandem
5 1 (0.75%) User Experience
Operating Systems
1 31 (23.13%) AIX
2 30 (22.39%) Windows
3 25 (18.66%) Windows Server
4 21 (15.67%) Unix
5 20 (14.93%) Solaris
6 16 (11.94%) Linux
7 12 (8.96%) Red Hat Enterprise Linux
8 8 (5.97%) OS/390
9 7 (5.22%) Windows Server 2008
10 5 (3.73%) Android
10 5 (3.73%) Windows Server 2003
11 4 (2.99%) Apple iOS
12 1 (0.75%) HPUX
12 1 (0.75%) MVS
12 1 (0.75%) VME
12 1 (0.75%) Windows 2000
12 1 (0.75%) Windows Server 2012
12 1 (0.75%) Windows XP
Processes & Methodologies
1 71 (52.99%) ITIL
2 38 (28.36%) Project Management
3 35 (26.12%) Change Management
4 34 (25.37%) Agile Software Development
5 28 (20.90%) Problem Management
6 27 (20.15%) Release Management
7 25 (18.66%) Agile Project Management
7 25 (18.66%) Root Cause Analysis
8 23 (17.16%) Service Design
9 20 (14.93%) Coaching
9 20 (14.93%) Scrum
10 16 (11.94%) Open Source
11 15 (11.19%) ITSM
11 15 (11.19%) Mentoring
11 15 (11.19%) QMS
12 14 (10.45%) Incident Management
13 13 (9.70%) Business Continuity
13 13 (9.70%) User Stories
14 12 (8.96%) Configuration Management
14 12 (8.96%) Data Protection
Programming Languages
1 10 (7.46%) Java
2 7 (5.22%) Perl
3 5 (3.73%) C
3 5 (3.73%) JavaScript
3 5 (3.73%) PHP
4 4 (2.99%) C++
4 4 (2.99%) SQL
5 2 (1.49%) Python
5 2 (1.49%) Ruby
Qualifications
1 41 (30.60%) Security Cleared
2 33 (24.63%) SC Cleared
3 11 (8.21%) Degree
4 10 (7.46%) RHCE
5 9 (6.72%) BPSS Clearance
6 6 (4.48%) ITIL Foundation Certificate
7 3 (2.24%) ITIL Certification
8 2 (1.49%) Cisco Certification
8 2 (1.49%) MCSE
8 2 (1.49%) Microsoft Certification
9 1 (0.75%) DBS Check
9 1 (0.75%) ISEB
Quality Assurance & Compliance
1 22 (16.42%) SLA
2 10 (7.46%) ISO 9001
3 9 (6.72%) Disclosure Scotland
4 1 (0.75%) COBIT
4 1 (0.75%) JSP 440
4 1 (0.75%) PMBOK
System Software
1 10 (7.46%) KVM
2 7 (5.22%) Active Directory
2 7 (5.22%) Firmware
2 7 (5.22%) Oracle RAC
2 7 (5.22%) VMware Infrastructure
3 5 (3.73%) XenApp
3 5 (3.73%) XenDesktop
3 5 (3.73%) XenServer
4 3 (2.24%) Microsoft App-V
5 2 (1.49%) Hyper-V
Systems Management
1 14 (10.45%) EMC NetWorker
2 5 (3.73%) XenMobile
3 3 (2.24%) EdgeSight
3 3 (2.24%) SafeCom
4 2 (1.49%) Backup Exec
4 2 (1.49%) Microsoft Clustering
4 2 (1.49%) NetBackup
4 2 (1.49%) Puppet
5 1 (0.75%) Legato
5 1 (0.75%) Opscode Chef
5 1 (0.75%) Oracle RMAN
5 1 (0.75%) PureDisk
5 1 (0.75%) Simpana
5 1 (0.75%) Tivoli Storage Manager
Vendors
1 31 (23.13%) Microsoft
2 21 (15.67%) HP
2 21 (15.67%) Oracle
3 19 (14.18%) ServiceNow
4 17 (12.69%) IBM
5 16 (11.94%) SAP
6 14 (10.45%) EMC
7 11 (8.21%) Red Hat
8 8 (5.97%) Citrix
9 7 (5.22%) CA
9 7 (5.22%) VMware
10 6 (4.48%) Sun
11 5 (3.73%) Axway
11 5 (3.73%) Cisco
12 4 (2.99%) Fujitsu
13 3 (2.24%) AppSense
13 3 (2.24%) ThinPrint
14 2 (1.49%) Mitel
14 2 (1.49%) Symantec
15 1 (0.75%) arcserve
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £350 - £400 per day
Posted: 6 days ago