The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 17 47 36
Rank change year-on-year
+30 -11
Contract jobs citing Service Delivery 196 26 17
As % of all contract IT jobs located in the North East 12.02% 3.17% 3.16%
As % of the Processes & Methodologies category 14.05% 4.02% 4.33%
Number of daily rates quoted 134 21 8
Median daily rate £280 £475 £369
Median daily rate % change year-on-year
-41.05% +28.81%
90% offered a daily rate of more than £225 £220 £324
10% offered a daily rate of more than £369 £578 £575
UK excluding London median daily rate £365 £387 £350
% change year-on-year
-5.68% +10.57%
Number of hourly rates quoted 14 0 0
Median hourly rate £27.00 - -
UK excluding London median hourly rate £23.25 £16.00 £14.50
% change year-on-year
+45.31% +10.34%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1395 646 393
As % of all contract IT jobs located in the North East 85.58% 78.68% 73.05%
Number of daily rates quoted 893 413 250
Median daily rate £325 £400 £350
Median daily rate % change year-on-year
-18.75% +14.28%
90% offered a daily rate of more than £225 £250 £235
10% offered a daily rate of more than £510 £550 £469
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 76 39 14
Median hourly rate £28.00 £18.00 £15.75
Median hourly rate % change year-on-year
+55.55% +14.28%
90% offered a hourly rate of more than £23.20 £12.31 £13.11
10% offered a hourly rate of more than £36.00 £40.00 £35.75
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Delivery
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 27 June 2016.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 27 June 2016.

Service Delivery Hourly Rate Histogram in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +24 180 £280 -22.22% 8
Durham +15 13 £300 +36.36% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 27 June 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 172 (70.78%) ITIL
2 118 (48.56%) HP
3 117 (48.15%) Security Cleared
4 99 (40.74%) SC Cleared
5 98 (40.33%) Windows
6 81 (33.33%) Microsoft
7 78 (32.10%) Change Management
8 72 (29.63%) AIX
9 71 (29.22%) Problem Management
9 71 (29.22%) Windows Server
10 63 (25.93%) SLA
11 58 (23.87%) Project Management
12 57 (23.46%) Oracle
12 57 (23.46%) Root Cause Analysis
13 54 (22.22%) Linux
14 51 (20.99%) Release Management
15 50 (20.58%) Unix
15 50 (20.58%) SAP
16 47 (19.34%) Solaris
16 47 (19.34%) Business Continuity
17 46 (18.93%) Incident Management
18 44 (18.11%) Clustering
19 43 (17.70%) VMware
19 43 (17.70%) Degree
19 43 (17.70%) Computer Science
20 42 (17.28%) Citrix
21 39 (16.05%) Active Directory
21 39 (16.05%) DHCP
21 39 (16.05%) Windows Server 2008
21 39 (16.05%) High Availability

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (12.35%) IIS
2 16 (6.58%) WebLogic
3 8 (3.29%) SharePoint
3 8 (3.29%) Tuxedo
4 7 (2.88%) Apache
4 7 (2.88%) IBM Notes
4 7 (2.88%) MQSeries
4 7 (2.88%) Oracle HTTP Server
4 7 (2.88%) WebSphere
4 7 (2.88%) WebSphere Application Server
5 6 (2.47%) Oracle Application Server
6 4 (1.65%) AquaLogic
7 2 (0.82%) Oracle Workflow
8 1 (0.41%) Exchange Server 2010
8 1 (0.41%) Exchange Server 2013
8 1 (0.41%) MS Exchange
8 1 (0.41%) SAS
8 1 (0.41%) SharePoint 2013
8 1 (0.41%) SharePoint Server
8 1 (0.41%) Skype for Business
Applications
1 14 (5.76%) MS Excel
2 5 (2.06%) MS Office
3 2 (0.82%) MS Visio
4 1 (0.41%) InfoPath
4 1 (0.41%) MS Project
Business Applications
1 4 (1.65%) OpenText MBPM
Communications & Networking
1 39 (16.05%) DHCP
2 27 (11.11%) SAN
3 16 (6.58%) Firewall
4 14 (5.76%) DNS
5 12 (4.94%) TCP/IP
6 11 (4.53%) SSL
7 9 (3.70%) FTP
8 7 (2.88%) HTTP
9 4 (1.65%) BGP
9 4 (1.65%) BIG-IP
9 4 (1.65%) F5 BIG-IP LTM
9 4 (1.65%) OSPF
9 4 (1.65%) SSH
10 1 (0.41%) Extranet
10 1 (0.41%) Internet
10 1 (0.41%) Intranet
10 1 (0.41%) Network Security
10 1 (0.41%) Skype
10 1 (0.41%) Spanning Tree
10 1 (0.41%) VLAN
Database & Business Intelligence
1 19 (7.82%) SQL Server
2 10 (4.12%) SQL Server 2005
3 7 (2.88%) SQL Server 2000
3 7 (2.88%) SQL Server 2012
4 6 (2.47%) Business Intelligence Development Studio
4 6 (2.47%) BusinessObjects
5 4 (1.65%) SQL Server Integration Services
6 3 (1.23%) Microsoft Analysis Services
6 3 (1.23%) SQL Server 2008
6 3 (1.23%) SQL Server Analysis Services
7 2 (0.82%) Apache Hive
7 2 (0.82%) Data Warehouse
7 2 (0.82%) Enterprise Data Warehouse
7 2 (0.82%) Hadoop
7 2 (0.82%) HBase
7 2 (0.82%) MongoDB
7 2 (0.82%) PostgreSQL
8 1 (0.41%) Big Data
8 1 (0.41%) Pentaho
8 1 (0.41%) SQL Server Reporting Services
Development Applications
1 7 (2.88%) MSI
2 6 (2.47%) SQL Server Management Studio (SSMS)
3 1 (0.41%) ERwin
General
1 12 (4.94%) Finance
2 3 (1.23%) Law
2 3 (1.23%) Legal
3 2 (0.82%) Manufacturing
Job Titles
1 61 (25.10%) Support Engineer
2 23 (9.47%) Virtualisation Engineer
3 19 (7.82%) Administrator
3 19 (7.82%) Agile Coach
3 19 (7.82%) Linux Engineer
4 14 (5.76%) Architect
4 14 (5.76%) Digital Agile Coach
4 14 (5.76%) Linux Administrator
5 13 (5.35%) Service Architect
5 13 (5.35%) Support Specialist
6 11 (4.53%) Backup Engineer
6 11 (4.53%) Linux Support
6 11 (4.53%) Senior Digital Agile Coach
7 10 (4.12%) Wintel Support
8 9 (3.70%) Server Engineer
9 8 (3.29%) Linux Support Engineer
10 7 (2.88%) 3rd Line Engineer
10 7 (2.88%) Middleware Engineer
10 7 (2.88%) SQL DBA
10 7 (2.88%) Windows Engineer
Libraries, Frameworks & Software Standards
1 21 (8.64%) Middleware
2 9 (3.70%) ISPF
3 7 (2.88%) IBM Integration Bus
3 7 (2.88%) Web Services
4 6 (2.47%) J2EE
5 4 (1.65%) ADO
6 3 (1.23%) .NET
6 3 (1.23%) ASP.NET
6 3 (1.23%) SAP Basis
7 2 (0.82%) MDX
Miscellaneous
1 44 (18.11%) Clustering
2 43 (17.70%) Computer Science
3 36 (14.81%) Management Information System
4 20 (8.23%) Analytical Skills
5 14 (5.76%) Mainframe
6 12 (4.94%) Replication
7 10 (4.12%) CMDB
8 8 (3.29%) IBM Mainframe
8 8 (3.29%) User Experience
9 6 (2.47%) Private Cloud
10 5 (2.06%) Economics
11 3 (1.23%) N-Tier
12 2 (0.82%) Virtual Team
13 1 (0.41%) Data Centre
13 1 (0.41%) Data Integration
13 1 (0.41%) Digital Media
13 1 (0.41%) EMC VMAX
13 1 (0.41%) HACMP
13 1 (0.41%) Symmetrix DMX
13 1 (0.41%) Visualisation
Operating Systems
1 98 (40.33%) Windows
2 72 (29.63%) AIX
3 71 (29.22%) Windows Server
4 54 (22.22%) Linux
5 50 (20.58%) Unix
6 47 (19.34%) Solaris
7 39 (16.05%) Windows Server 2008
8 37 (15.23%) Red Hat Enterprise Linux
9 31 (12.76%) Windows Server 2003
10 11 (4.53%) HPUX
11 9 (3.70%) MVS
11 9 (3.70%) zOS
12 7 (2.88%) OS/390
13 2 (0.82%) CentOS
14 1 (0.41%) Windows 7
14 1 (0.41%) Windows Server 2012
Processes & Methodologies
1 172 (70.78%) ITIL
2 78 (32.10%) Change Management
3 71 (29.22%) Problem Management
4 58 (23.87%) Project Management
5 57 (23.46%) Root Cause Analysis
6 51 (20.99%) Release Management
7 47 (19.34%) Business Continuity
8 46 (18.93%) Incident Management
9 39 (16.05%) High Availability
10 29 (11.93%) QMS
11 28 (11.52%) Coaching
12 27 (11.11%) Agile Software Development
13 25 (10.29%) Quality Management
14 24 (9.88%) Configuration Management
15 23 (9.47%) ITIL V3
15 23 (9.47%) Mentoring
15 23 (9.47%) Service Design
16 17 (7.00%) Programme Management
17 15 (6.17%) ITSM
17 15 (6.17%) Knowledge Management
Programming Languages
1 18 (7.41%) SQL
2 10 (4.12%) C++
3 9 (3.70%) Java
3 9 (3.70%) JCL
3 9 (3.70%) REXX
4 8 (3.29%) Perl
5 6 (2.47%) C
5 6 (2.47%) Python
5 6 (2.47%) T-SQL
6 5 (2.06%) JavaScript
6 5 (2.06%) PowerShell
7 3 (1.23%) C#
7 3 (1.23%) PHP
7 3 (1.23%) VB
7 3 (1.23%) VB.NET
7 3 (1.23%) VBA
7 3 (1.23%) VBScript
8 2 (0.82%) Bash Shell
8 2 (0.82%) Ruby
9 1 (0.41%) Shell Script
Qualifications
1 117 (48.15%) Security Cleared
2 99 (40.74%) SC Cleared
3 43 (17.70%) Degree
4 31 (12.76%) BPSS Clearance
5 30 (12.35%) RHCE
6 22 (9.05%) Microsoft Certification
7 9 (3.70%) DV Cleared
7 9 (3.70%) MCDBA
8 8 (3.29%) MCSE
9 4 (1.65%) CCNA
9 4 (1.65%) CCNP
9 4 (1.65%) Cisco Certification
9 4 (1.65%) MCP
10 3 (1.23%) BC Cleared
10 3 (1.23%) ITIL Foundation Certificate
11 2 (0.82%) ITIL Certification
12 1 (0.41%) AAT
12 1 (0.41%) IBM AIX Certification
12 1 (0.41%) MCITP
Quality Assurance & Compliance
1 63 (25.93%) SLA
2 29 (11.93%) ISO 9001
3 24 (9.88%) Disclosure Scotland
System Software
1 39 (16.05%) Active Directory
2 36 (14.81%) VMware Infrastructure
3 31 (12.76%) KVM
3 31 (12.76%) XenApp
4 30 (12.35%) Microsoft App-V
4 30 (12.35%) XenDesktop
4 30 (12.35%) XenServer
5 26 (10.70%) Oracle RAC
6 9 (3.70%) Time Sharing Option
7 7 (2.88%) Hyper-V
7 7 (2.88%) Terminal Services
8 2 (0.82%) Firmware
9 1 (0.41%) GPFS
9 1 (0.41%) vSphere
Systems Management
1 31 (12.76%) XenMobile
2 30 (12.35%) EMC NetWorker
3 29 (11.93%) SafeCom
4 23 (9.47%) EdgeSight
5 17 (7.00%) NetBackup
5 17 (7.00%) Tivoli Storage Manager
6 13 (5.35%) HP Data Protector
6 13 (5.35%) Perfmon
7 12 (4.94%) OpenView Configuration Management
7 12 (4.94%) Tivoli
8 8 (3.29%) OpenView
9 7 (2.88%) Control-M
9 7 (2.88%) Microsoft Clustering
10 6 (2.47%) SCCM
11 5 (2.06%) HP SIM
11 5 (2.06%) Microsoft Data Protection Manager
11 5 (2.06%) Puppet
11 5 (2.06%) SCOM
11 5 (2.06%) SCVMM
12 4 (1.65%) Simpana
Vendors
1 118 (48.56%) HP
2 81 (33.33%) Microsoft
3 57 (23.46%) Oracle
4 50 (20.58%) SAP
5 43 (17.70%) VMware
6 42 (17.28%) Citrix
7 36 (14.81%) IBM
8 34 (13.99%) Red Hat
9 30 (12.35%) ServiceNow
10 29 (11.93%) ThinPrint
11 28 (11.52%) EMC
12 24 (9.88%) AppSense
13 22 (9.05%) CA
14 18 (7.41%) Symantec
15 7 (2.88%) BMC
15 7 (2.88%) Lotus
16 5 (2.06%) Cisco
16 5 (2.06%) Fujitsu
16 5 (2.06%) Meridio
16 5 (2.06%) Sun
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