The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 15 34 34
Rank change year-on-year
+19 0
Contract jobs citing Service Delivery 143 52 26
As % of all contract IT jobs located in the North East 11.47% 4.99% 4.28%
As % of the Processes & Methodologies category 14.02% 6.05% 5.54%
Number of daily rates quoted 95 37 21
Median daily rate £273 £400 £375
Median daily rate % change year-on-year
-31.87% +6.66%
90% offered a daily rate of more than £211 £310 £338
10% offered a daily rate of more than £375 £578 £450
UK excluding London median daily rate £375 £400 £380
% change year-on-year
-6.25% +5.26%
Number of hourly rates quoted 17 2 0
Median hourly rate £27.00 £18.00 -
Median hourly rate % change year-on-year
+50.00% -
UK excluding London median hourly rate £21.75 £18.00 £14.75
% change year-on-year
+20.83% +22.03%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
1020 859 469
As % of all contract IT jobs located in the North East 81.80% 82.36% 77.27%
Number of daily rates quoted 658 539 290
Median daily rate £325 £425 £360
Median daily rate % change year-on-year
-23.52% +18.05%
90% offered a daily rate of more than £225 £280 £240
10% offered a daily rate of more than £500 £600 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 56 30 30
Median hourly rate £28.00 £17.50 £18.50
Median hourly rate % change year-on-year
+60.00% -5.40%
90% offered a hourly rate of more than £15.00 £12.33 £13.00
10% offered a hourly rate of more than £36.00 £42.50 £32.09
UK excluding London median hourly rate £30.00 £33.00 £25.75
% change year-on-year
-9.09% +28.15%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 26 August 2016.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 26 August 2016.

Service Delivery Hourly Rate Histogram in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +20 122 £269 -31.08% 8
Durham +17 16 £300 -25.00% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 26 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 227 (79.65%) ITIL
2 158 (55.44%) HP
3 139 (48.77%) Windows
4 127 (44.56%) Security Cleared
5 123 (43.16%) Microsoft
6 108 (37.89%) AIX
7 104 (36.49%) SC Cleared
8 103 (36.14%) Windows Server
8 103 (36.14%) Change Management
9 102 (35.79%) Problem Management
10 92 (32.28%) SLA
11 83 (29.12%) Oracle
11 83 (29.12%) Root Cause Analysis
12 77 (27.02%) Unix
13 76 (26.67%) Release Management
14 74 (25.96%) Project Management
15 72 (25.26%) Solaris
16 69 (24.21%) Incident Management
17 68 (23.86%) Linux
18 65 (22.81%) SAP
19 62 (21.75%) Business Continuity
20 61 (21.40%) Degree
21 60 (21.05%) Computer Science
22 59 (20.70%) Clustering
23 57 (20.00%) VMware
24 55 (19.30%) Citrix
25 54 (18.95%) Active Directory
26 53 (18.60%) DHCP
26 53 (18.60%) High Availability
27 50 (17.54%) QMS

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (14.74%) IIS
2 31 (10.88%) WebLogic
3 13 (4.56%) Tuxedo
4 12 (4.21%) MQSeries
4 12 (4.21%) Oracle HTTP Server
4 12 (4.21%) WebSphere
4 12 (4.21%) WebSphere Application Server
5 11 (3.86%) Oracle Application Server
5 11 (3.86%) SharePoint
6 10 (3.51%) Apache
6 10 (3.51%) IBM Notes
7 9 (3.16%) AquaLogic
8 3 (1.05%) SharePoint 2010
8 3 (1.05%) SharePoint 2013
9 2 (0.70%) Exchange Server 2010
9 2 (0.70%) Exchange Server 2013
9 2 (0.70%) Office Communications Server
9 2 (0.70%) Oracle Workflow
9 2 (0.70%) SharePoint Server
9 2 (0.70%) Skype for Business
Applications
1 19 (6.67%) MS Excel
2 6 (2.11%) MS Office
3 2 (0.70%) InfoPath
3 2 (0.70%) MS Project
3 2 (0.70%) MS Visio
4 1 (0.35%) MS PowerPoint
Business Applications
1 9 (3.16%) OpenText MBPM
2 1 (0.35%) SAP Oil and Gas
Communications & Networking
1 53 (18.60%) DHCP
2 36 (12.63%) SAN
3 19 (6.67%) DNS
4 18 (6.32%) Firewall
5 14 (4.91%) SSL
6 10 (3.51%) TCP/IP
7 9 (3.16%) FTP
8 5 (1.75%) HTTP
9 4 (1.40%) BGP
9 4 (1.40%) BIG-IP
9 4 (1.40%) F5 BIG-IP LTM
9 4 (1.40%) OSPF
9 4 (1.40%) SSH
10 2 (0.70%) Extranet
10 2 (0.70%) Intranet
10 2 (0.70%) Skype
11 1 (0.35%) IPv6
11 1 (0.35%) Network Security
11 1 (0.35%) Spanning Tree
11 1 (0.35%) VLAN
Database & Business Intelligence
1 22 (7.72%) SQL Server
2 10 (3.51%) SQL Server 2005
3 7 (2.46%) SQL Server 2000
3 7 (2.46%) SQL Server 2012
4 6 (2.11%) Business Intelligence Development Studio
4 6 (2.11%) BusinessObjects
5 4 (1.40%) SQL Server Integration Services
6 3 (1.05%) Microsoft Analysis Services
6 3 (1.05%) SQL Server 2008
6 3 (1.05%) SQL Server Analysis Services
7 2 (0.70%) Apache Hive
7 2 (0.70%) Data Warehouse
7 2 (0.70%) Enterprise Data Warehouse
7 2 (0.70%) Hadoop
7 2 (0.70%) HBase
7 2 (0.70%) MongoDB
7 2 (0.70%) PostgreSQL
8 1 (0.35%) Big Data
8 1 (0.35%) SQL Server 2014
8 1 (0.35%) SQL Server Reporting Services
Development Applications
1 10 (3.51%) MSI
2 6 (2.11%) SQL Server Management Studio (SSMS)
3 1 (0.35%) ERwin
General
1 15 (5.26%) Finance
2 3 (1.05%) Manufacturing
3 1 (0.35%) Electronics
3 1 (0.35%) Marketing
3 1 (0.35%) Telecoms
Job Titles
1 82 (28.77%) Support Engineer
2 30 (10.53%) Virtualisation Engineer
3 27 (9.47%) Administrator
4 24 (8.42%) Linux Engineer
5 22 (7.72%) Support Specialist
6 20 (7.02%) Linux Administrator
7 17 (5.96%) Linux Support
8 14 (4.91%) Backup Engineer
9 12 (4.21%) Middleware Engineer
9 12 (4.21%) Server Engineer
10 11 (3.86%) Architect
10 11 (3.86%) Linux Support Engineer
10 11 (3.86%) Server Support
10 11 (3.86%) Wintel Support
11 10 (3.51%) Agile Coach
11 10 (3.51%) Service Architect
11 10 (3.51%) Storage Engineer
11 10 (3.51%) Unix Support
11 10 (3.51%) Windows Engineer
12 9 (3.16%) Unix Engineer
Libraries, Frameworks & Software Standards
1 34 (11.93%) Middleware
2 12 (4.21%) IBM Integration Bus
3 11 (3.86%) J2EE
4 9 (3.16%) ISPF
5 8 (2.81%) Web Services
6 4 (1.40%) ADO
7 3 (1.05%) .NET
7 3 (1.05%) ASP.NET
7 3 (1.05%) SAP Basis
8 2 (0.70%) MDX
Miscellaneous
1 60 (21.05%) Computer Science
2 59 (20.70%) Clustering
3 47 (16.49%) Management Information System
4 17 (5.96%) Analytical Skills
5 14 (4.91%) CMDB
5 14 (4.91%) Mainframe
6 13 (4.56%) Replication
7 8 (2.81%) IBM Mainframe
8 7 (2.46%) User Experience
9 6 (2.11%) Private Cloud
10 3 (1.05%) N-Tier
11 2 (0.70%) Data Centre
11 2 (0.70%) Virtual Team
11 2 (0.70%) Visualisation
12 1 (0.35%) AS400
12 1 (0.35%) Blackberry
12 1 (0.35%) CLARiiON
12 1 (0.35%) Data Integration
12 1 (0.35%) Digital Media
12 1 (0.35%) EMC VMAX
Operating Systems
1 139 (48.77%) Windows
2 108 (37.89%) AIX
3 103 (36.14%) Windows Server
4 77 (27.02%) Unix
5 72 (25.26%) Solaris
6 68 (23.86%) Linux
7 50 (17.54%) Red Hat Enterprise Linux
8 49 (17.19%) Windows Server 2008
9 41 (14.39%) Windows Server 2003
10 14 (4.91%) HPUX
11 12 (4.21%) OS/390
12 9 (3.16%) MVS
12 9 (3.16%) zOS
13 3 (1.05%) CentOS
14 1 (0.35%) Android
14 1 (0.35%) Apple iOS
14 1 (0.35%) Windows 7
14 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 227 (79.65%) ITIL
2 103 (36.14%) Change Management
3 102 (35.79%) Problem Management
4 83 (29.12%) Root Cause Analysis
5 76 (26.67%) Release Management
6 74 (25.96%) Project Management
7 69 (24.21%) Incident Management
8 62 (21.75%) Business Continuity
9 53 (18.60%) High Availability
10 50 (17.54%) QMS
11 42 (14.74%) Compliance Management
12 41 (14.39%) Quality Management
13 29 (10.18%) Configuration Management
14 22 (7.72%) ITIL V3
14 22 (7.72%) SOA
15 20 (7.02%) Agile Software Development
15 20 (7.02%) Knowledge Management
16 18 (6.32%) Coaching
17 17 (5.96%) ITSM
17 17 (5.96%) Service Design
Programming Languages
1 22 (7.72%) SQL
2 14 (4.91%) Java
2 14 (4.91%) Perl
3 12 (4.21%) C++
4 11 (3.86%) C
5 9 (3.16%) JCL
5 9 (3.16%) REXX
6 7 (2.46%) T-SQL
7 6 (2.11%) PowerShell
8 4 (1.40%) PHP
8 4 (1.40%) Python
8 4 (1.40%) VB
8 4 (1.40%) VBScript
9 3 (1.05%) Bash Shell
9 3 (1.05%) C#
9 3 (1.05%) Ruby
9 3 (1.05%) VB.NET
9 3 (1.05%) VBA
10 2 (0.70%) JavaScript
11 1 (0.35%) Shell Script
Qualifications
1 127 (44.56%) Security Cleared
2 104 (36.49%) SC Cleared
3 61 (21.40%) Degree
4 43 (15.09%) BPSS Clearance
5 42 (14.74%) RHCE
6 29 (10.18%) Microsoft Certification
7 12 (4.21%) MCSE
8 10 (3.51%) MCDBA
9 9 (3.16%) DV Cleared
10 5 (1.75%) CCNA
10 5 (1.75%) CCNP
10 5 (1.75%) Cisco Certification
10 5 (1.75%) MCP
11 3 (1.05%) ITIL Foundation Certificate
12 2 (0.70%) ITIL Certification
13 1 (0.35%) AAT
13 1 (0.35%) BC Cleared
13 1 (0.35%) MCITP
Quality Assurance & Compliance
1 92 (32.28%) SLA
2 45 (15.79%) ISO 9001
3 37 (12.98%) Disclosure Scotland
4 1 (0.35%) JSP 440
4 1 (0.35%) QA
System Software
1 54 (18.95%) Active Directory
2 49 (17.19%) VMware Infrastructure
3 43 (15.09%) KVM
3 43 (15.09%) Microsoft App-V
4 41 (14.39%) XenApp
5 40 (14.04%) XenDesktop
5 40 (14.04%) XenServer
6 34 (11.93%) Oracle RAC
7 10 (3.51%) Terminal Services
8 9 (3.16%) Hyper-V
8 9 (3.16%) Time Sharing Option
9 2 (0.70%) Firmware
10 1 (0.35%) vSphere
Systems Management
1 40 (14.04%) XenMobile
2 38 (13.33%) EMC NetWorker
2 38 (13.33%) SafeCom
3 32 (11.23%) EdgeSight
4 20 (7.02%) NetBackup
4 20 (7.02%) Tivoli Storage Manager
5 16 (5.61%) HP Data Protector
5 16 (5.61%) OpenView Configuration Management
5 16 (5.61%) Perfmon
6 15 (5.26%) Tivoli
7 11 (3.86%) OpenView
8 10 (3.51%) Microsoft Clustering
9 8 (2.81%) HP SIM
10 7 (2.46%) Control-M
10 7 (2.46%) SCCM
11 5 (1.75%) Microsoft Data Protection Manager
11 5 (1.75%) SCOM
11 5 (1.75%) SCVMM
12 4 (1.40%) Puppet
12 4 (1.40%) Simpana
Vendors
1 158 (55.44%) HP
2 123 (43.16%) Microsoft
3 83 (29.12%) Oracle
4 65 (22.81%) SAP
5 57 (20.00%) VMware
6 55 (19.30%) Citrix
7 49 (17.19%) ServiceNow
8 47 (16.49%) IBM
9 46 (16.14%) Red Hat
10 38 (13.33%) ThinPrint
11 36 (12.63%) EMC
12 34 (11.93%) AppSense
13 33 (11.58%) CA
14 21 (7.37%) Symantec
15 11 (3.86%) Fujitsu
16 10 (3.51%) Lotus
16 10 (3.51%) Sun
17 9 (3.16%) Axway
18 7 (2.46%) BMC
19 5 (1.75%) Cisco
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Synergize Consulting
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