The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 37 25 41
Rank change year-on-year
-12 +16
Contract jobs citing Service Delivery 42 16 6
As % of all contract IT jobs located in the North East 5.26% 4.57% 1.29%
As % of the Processes & Methodologies category 6.62% 6.30% 2.02%
Number of daily rates quoted 32 5 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£370 £420 £275
Average daily rate % change year-on-year
-11.90% +52.72%
UK excluding London average daily rate £392 £353 £350
% change year-on-year
+11.06% +0.71%
Number of hourly rates quoted 2 3 0
Average hourly rate £21.50 £30.00 -
Average hourly rate % change year-on-year
-28.33% -
UK excluding London average hourly rate £14.75 £16.35 £17.00
% change year-on-year
-9.78% -3.82%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
634 254 297
As % of all contract IT jobs located in the North East 79.35% 72.57% 63.73%
Number of daily rates quoted 422 124 130
Average daily rate £375 £350 £300
Average daily rate % change year-on-year
+7.14% +16.66%
90% offered a daily rate of more than £250 £189 £208
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 38 21 19
Average hourly rate £27.50 £27.50 £16.60
Average hourly rate % change year-on-year
- +65.66%
90% offered a hourly rate of more than £13.00 £10.30 £11.88
10% offered a hourly rate of more than £37.00 £32.50 £30.50
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 23 October 2014.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 23 October 2014.

Service Delivery Hourly Rate Histogram in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -11 39 £375 +16.27% 3
Durham -9 2 £206 -50.89% 2
Northumberland - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 23 October 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 25 (42.37%) Windows
2 22 (37.29%) MS Excel
2 22 (37.29%) Service Management
3 20 (33.90%) ITIL
4 19 (32.20%) MS Office
4 19 (32.20%) Security Cleared
5 16 (27.12%) Incident Management
6 15 (25.42%) SC Cleared
6 15 (25.42%) Microsoft
7 14 (23.73%) Agile Software Development
8 13 (22.03%) SQL Server
8 13 (22.03%) SQL
9 12 (20.34%) LAN
9 12 (20.34%) WAN
9 12 (20.34%) Firewall
9 12 (20.34%) Cisco
9 12 (20.34%) WhatsUp Gold
9 12 (20.34%) Network Management
9 12 (20.34%) Network Monitoring
10 11 (18.64%) QA
10 11 (18.64%) HP
10 11 (18.64%) Juniper
10 11 (18.64%) CheckPoint
10 11 (18.64%) C#
10 11 (18.64%) .NET
11 10 (16.95%) VB.NET
11 10 (16.95%) VBA
11 10 (16.95%) VBScript
11 10 (16.95%) ASP.NET
11 10 (16.95%) DNS

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 23 October 2014, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.08%) Apache
1 3 (5.08%) MS Exchange
2 2 (3.39%) IIS
2 2 (3.39%) IBM Notes
3 1 (1.69%) Tomcat
3 1 (1.69%) SharePoint
Applications
1 22 (37.29%) MS Excel
2 19 (32.20%) MS Office
3 1 (1.69%) MS Visio
Communications & Networking
1 12 (20.34%) WAN
1 12 (20.34%) LAN
1 12 (20.34%) Firewall
2 10 (16.95%) Cisco IOS
2 10 (16.95%) DNS
2 10 (16.95%) SSL
3 8 (13.56%) Network Security
3 8 (13.56%) F5 BIG-IP LTM
3 8 (13.56%) F5 BIG-IP GTM
4 7 (11.86%) Junos
4 7 (11.86%) SAN
5 5 (8.47%) Cisco ASA
6 3 (5.08%) LDAP
7 2 (3.39%) DHCP
7 2 (3.39%) HTTP
7 2 (3.39%) TCP/IP
8 1 (1.69%) SMS
Database & Business Intelligence
1 13 (22.03%) SQL Server
2 10 (16.95%) SQL Server 2005
2 10 (16.95%) SQL Server Integration Services
2 10 (16.95%) SQL Server 2008
3 5 (8.47%) SQL Server Analysis Services
3 5 (8.47%) Microsoft Analysis Services
4 1 (1.69%) SQL Server Reporting Services
Development Applications
1 1 (1.69%) MSI
General
1 3 (5.08%) Finance
2 1 (1.69%) Manufacturing
2 1 (1.69%) Military
2 1 (1.69%) Arabic Language
2 1 (1.69%) Front Office
2 1 (1.69%) Back Office
Job Titles
1 11 (18.64%) Network Engineer
2 10 (16.95%) Product Manager
3 9 (15.25%) Developer
4 5 (8.47%) Delivery Manager
5 4 (6.78%) Analyst
5 4 (6.78%) Project Manager
5 4 (6.78%) Services Delivery Manager
5 4 (6.78%) Service Manager
5 4 (6.78%) SQL Developer
6 3 (5.08%) Service Analyst
7 2 (3.39%) Consultant
7 2 (3.39%) Support Engineer
8 1 (1.69%) Change Analyst
8 1 (1.69%) Server Engineer
8 1 (1.69%) Network Support
8 1 (1.69%) Architect
8 1 (1.69%) Senior Manager
8 1 (1.69%) Server Support
8 1 (1.69%) Business Analyst
8 1 (1.69%) Programme Manager
Libraries, Frameworks & Software Standards
1 11 (18.64%) .NET
2 10 (16.95%) ASP.NET
3 6 (10.17%) Web Services
4 5 (8.47%) MDX
5 2 (3.39%) Middleware
6 1 (1.69%) .NET Framework
6 1 (1.69%) Application Packaging
6 1 (1.69%) WCF
6 1 (1.69%) WF
6 1 (1.69%) AppFabric
6 1 (1.69%) XML
6 1 (1.69%) SOAP
Miscellaneous
1 9 (15.25%) N-Tier
2 8 (13.56%) Cryptography
3 5 (8.47%) Management Information System
4 4 (6.78%) Analytical Skills
5 3 (5.08%) Performance Metrics
5 3 (5.08%) Open Source
6 2 (3.39%) iPad
6 2 (3.39%) CMDB
6 2 (3.39%) Economics
7 1 (1.69%) Mathematics
7 1 (1.69%) Computer Science
7 1 (1.69%) AS400
7 1 (1.69%) Clustering
7 1 (1.69%) PMI
Operating Systems
1 25 (42.37%) Windows
2 9 (15.25%) Windows Server 2003
3 7 (11.86%) Windows Server 2008
4 4 (6.78%) Linux
5 3 (5.08%) UNIX
6 2 (3.39%) Android
7 1 (1.69%) HPUX
Processes & Methodologies
1 22 (37.29%) Service Management
2 20 (33.90%) ITIL
3 16 (27.12%) Incident Management
4 14 (23.73%) Agile Software Development
5 12 (20.34%) Network Monitoring
5 12 (20.34%) Network Management
6 10 (16.95%) Business Intelligence
7 9 (15.25%) Scrum
7 9 (15.25%) Data Management
8 8 (13.56%) Network Design
9 7 (11.86%) Load Balancing
9 7 (11.86%) Web Design
10 6 (10.17%) PRINCE2
10 6 (10.17%) Problem Management
10 6 (10.17%) Time Management
11 5 (8.47%) Project Management
11 5 (8.47%) Programme Management
12 4 (6.78%) Change Management
12 4 (6.78%) ITSM
12 4 (6.78%) Configuration Management
Programming Languages
1 13 (22.03%) SQL
2 11 (18.64%) C#
3 10 (16.95%) VBScript
3 10 (16.95%) VB.NET
3 10 (16.95%) VBA
4 7 (11.86%) VB
5 4 (6.78%) Java
6 3 (5.08%) C
7 2 (3.39%) Ruby
7 2 (3.39%) PHP
8 1 (1.69%) Shell Script
Qualifications
1 19 (32.20%) Security Cleared
2 15 (25.42%) SC Cleared
3 4 (6.78%) ISEB
4 2 (3.39%) Microsoft Certification
4 2 (3.39%) APMP
5 1 (1.69%) ITIL Foundation Certificate
5 1 (1.69%) DV Cleared
5 1 (1.69%) PMP
5 1 (1.69%) PMI Certification
5 1 (1.69%) ISEB Practitioner
5 1 (1.69%) VMware Certified Professional (VCP)
5 1 (1.69%) PRINCE2 Practitioner
5 1 (1.69%) MCSE
Quality Assurance & Compliance
1 11 (18.64%) QA
2 7 (11.86%) JSP 440
3 4 (6.78%) SLA
4 1 (1.69%) BS7799
4 1 (1.69%) BS15000
4 1 (1.69%) ISO 14001
System Software
1 8 (13.56%) VMware ESXi
2 7 (11.86%) Hyper-V
2 7 (11.86%) vSphere
3 5 (8.47%) Active Directory
4 2 (3.39%) Terminal Services
5 1 (1.69%) Microsoft App-V
5 1 (1.69%) VMware Infrastructure
Systems Management
1 12 (20.34%) WhatsUp Gold
2 4 (6.78%) Systems Management Server (SMS)
3 2 (3.39%) OpenView Configuration Management
3 2 (3.39%) Puppet
3 2 (3.39%) Opscode Chef
4 1 (1.69%) HP SIM
4 1 (1.69%) CA SiteMinder
4 1 (1.69%) Netcool
4 1 (1.69%) OpenView
Vendors
1 15 (25.42%) Microsoft
2 12 (20.34%) Cisco
3 11 (18.64%) Juniper
3 11 (18.64%) HP
3 11 (18.64%) CheckPoint
4 10 (16.95%) McAfee
4 10 (16.95%) F5
5 7 (11.86%) TippingPoint
5 7 (11.86%) EMC
5 7 (11.86%) 3PAR
6 3 (5.08%) Citrix
6 3 (5.08%) Oracle
6 3 (5.08%) Riverbed
6 3 (5.08%) Crossbeam
7 2 (3.39%) Lotus
7 2 (3.39%) VMware
8 1 (1.69%) ServiceNow
8 1 (1.69%) NetApp
Durham, County Durham
Experis Ltd
Rate: £300.00 - £350.00 per day
Posted: 2 hours ago
Durham, County Durham
Experis Ltd
Rate: £350.00 - £385.00 per day
Posted: 2 hours ago
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 8 days ago