The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 48 44 30
Rank change year-on-year
-4 -14
Contract jobs citing Service Delivery 14 19 7
As % of all contract IT jobs located in the North East 2.16% 3.36% 2.33%
As % of the Processes & Methodologies category 3.05% 4.44% 3.33%
Number of daily rates quoted 9 9 2
Average daily rate
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of your Daily Rate
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£399 £500 £450
Average daily rate % change year-on-year
-20.23% +11.11%
UK excluding London average daily rate £375 £375 £340
% change year-on-year
- +10.29%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.85 £12.49 £16.25
% change year-on-year
+18.89% -23.13%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
459 428 210
As % of all contract IT jobs located in the North East 70.94% 75.62% 70.00%
Number of daily rates quoted 250 265 89
Average daily rate £375 £283 £325
Average daily rate % change year-on-year
+32.74% -13.07%
90% offered a daily rate of more than £275 £200 £260
10% offered a daily rate of more than £525 £465 £450
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 20 17 18
Average hourly rate £12.00 £34.00 £18.90
Average hourly rate % change year-on-year
-64.70% +79.89%
90% offered a hourly rate of more than £11.00 £14.80 £17.50
10% offered a hourly rate of more than £29.50 £34.00 £32.50
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 27 March 2015.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 11 £399 -18.19% 2
Durham -6 2 £356 -28.75% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 27 March 2015, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 25 (36.76%) Windows
2 23 (33.82%) MS Excel
2 23 (33.82%) Security Cleared
3 21 (30.88%) SC Cleared
4 19 (27.94%) ITIL
4 19 (27.94%) Microsoft
4 19 (27.94%) Agile Software Development
5 15 (22.06%) Service Management
5 15 (22.06%) MS Office
6 14 (20.59%) Business Intelligence
7 12 (17.65%) Active Directory
7 12 (17.65%) SQL
7 12 (17.65%) Problem Management
8 10 (14.71%) Cisco
9 9 (13.24%) VBScript
9 9 (13.24%) C#
9 9 (13.24%) VB.NET
9 9 (13.24%) VBA
9 9 (13.24%) .NET
9 9 (13.24%) SQL Server
9 9 (13.24%) PRINCE2
9 9 (13.24%) ASP.NET
9 9 (13.24%) VMware
9 9 (13.24%) SQL Server 2005
9 9 (13.24%) SQL Server Integration Services
9 9 (13.24%) Incident Management
9 9 (13.24%) SQL Server 2008
10 8 (11.76%) Continuous Improvement
10 8 (11.76%) Analytical Skills
10 8 (11.76%) Data Management

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 27 March 2015, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.94%) Apache
1 2 (2.94%) MS Exchange
2 1 (1.47%) Exchange Server 2007
2 1 (1.47%) Lync
2 1 (1.47%) SharePoint
2 1 (1.47%) IIS
2 1 (1.47%) IBM Notes
2 1 (1.47%) Lotus Domino
Applications
1 23 (33.82%) MS Excel
2 15 (22.06%) MS Office
3 2 (2.94%) MS PowerPoint
Communications & Networking
1 7 (10.29%) LAN
1 7 (10.29%) WAN
1 7 (10.29%) DNS
1 7 (10.29%) Firewall
2 6 (8.82%) Cisco IOS
2 6 (8.82%) SSL
3 5 (7.35%) SAN
4 4 (5.88%) TCP/IP
4 4 (5.88%) DHCP
5 3 (4.41%) HTTP
5 3 (4.41%) Network Security
5 3 (4.41%) Cisco ASA
5 3 (4.41%) F5 BIG-IP LTM
5 3 (4.41%) F5 BIG-IP GTM
6 2 (2.94%) Junos
6 2 (2.94%) LDAP
6 2 (2.94%) IPv6
7 1 (1.47%) iSCSI
7 1 (1.47%) MPLS
7 1 (1.47%) OSPF
Database & Business Intelligence
1 9 (13.24%) SQL Server
1 9 (13.24%) SQL Server 2005
1 9 (13.24%) SQL Server Integration Services
1 9 (13.24%) SQL Server 2008
2 6 (8.82%) SQL Server Analysis Services
2 6 (8.82%) Microsoft Analysis Services
2 6 (8.82%) SQL Server Reporting Services
3 3 (4.41%) MariaDB
3 3 (4.41%) MySQL
General
1 5 (7.35%) Legal
2 1 (1.47%) Manufacturing
2 1 (1.47%) Finance
Job Titles
1 9 (13.24%) Developer
2 7 (10.29%) Network Engineer
2 7 (10.29%) Delivery Manager
3 6 (8.82%) Product Manager
4 5 (7.35%) Analyst
4 5 (7.35%) Project Manager
5 3 (4.41%) Services Delivery Manager
5 3 (4.41%) Service Manager
5 3 (4.41%) SQL Developer
5 3 (4.41%) ScrumMaster
6 2 (2.94%) Incident Manager
6 2 (2.94%) Service Analyst
6 2 (2.94%) Data Analyst
6 2 (2.94%) Business Analyst
6 2 (2.94%) Programme Manager
6 2 (2.94%) Problem Manager
6 2 (2.94%) Product Owner
6 2 (2.94%) Report Specialist
6 2 (2.94%) Report Manager
7 1 (1.47%) Architect
Libraries, Frameworks & Software Standards
1 9 (13.24%) .NET
1 9 (13.24%) ASP.NET
2 6 (8.82%) Web Services
2 6 (8.82%) MDX
3 3 (4.41%) Django
3 3 (4.41%) LAMP
Miscellaneous
1 8 (11.76%) N-Tier
1 8 (11.76%) Analytical Skills
2 7 (10.29%) Open Source
3 6 (8.82%) Management Information System
4 5 (7.35%) Freedom of Information
5 4 (5.88%) Economics
6 3 (4.41%) Replication
6 3 (4.41%) Clustering
6 3 (4.41%) Cryptography
7 1 (1.47%) AS400
7 1 (1.47%) Computer Science
7 1 (1.47%) iPad
7 1 (1.47%) User Experience
Operating Systems
1 25 (36.76%) Windows
2 8 (11.76%) Linux
3 5 (7.35%) Windows Server 2003
4 4 (5.88%) Windows Server 2008
5 3 (4.41%) UNIX
6 2 (2.94%) CentOS
7 1 (1.47%) Windows Server 2012
7 1 (1.47%) Android
Processes & Methodologies
1 19 (27.94%) ITIL
1 19 (27.94%) Agile Software Development
2 15 (22.06%) Service Management
3 14 (20.59%) Business Intelligence
4 12 (17.65%) Problem Management
5 9 (13.24%) Incident Management
5 9 (13.24%) PRINCE2
6 8 (11.76%) Data Management
6 8 (11.76%) Project Management
6 8 (11.76%) Continuous Improvement
7 7 (10.29%) Scrum
7 7 (10.29%) Business Continuity
7 7 (10.29%) Web Design
8 6 (8.82%) Programme Management
8 6 (8.82%) Agile Project Management
8 6 (8.82%) User Stories
8 6 (8.82%) Network Monitoring
9 5 (7.35%) DevOps
9 5 (7.35%) Knowledge Management
9 5 (7.35%) Network Management
Programming Languages
1 12 (17.65%) SQL
2 9 (13.24%) VBScript
2 9 (13.24%) C#
2 9 (13.24%) VB.NET
2 9 (13.24%) VBA
3 6 (8.82%) Ruby
3 6 (8.82%) Java
3 6 (8.82%) VB
4 5 (7.35%) PHP
5 3 (4.41%) Scala
5 3 (4.41%) Python
6 1 (1.47%) C
Qualifications
1 23 (33.82%) Security Cleared
2 21 (30.88%) SC Cleared
3 2 (2.94%) MCSE
3 2 (2.94%) Cisco Certification
3 2 (2.94%) Microsoft Certification
4 1 (1.47%) VMware Certified Professional (VCP)
4 1 (1.47%) Degree
4 1 (1.47%) MCSA
4 1 (1.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (10.29%) ISO 9001
2 5 (7.35%) QA
3 3 (4.41%) JSP 440
3 3 (4.41%) SLA
System Software
1 12 (17.65%) Active Directory
2 7 (10.29%) VMware Infrastructure
3 6 (8.82%) vSphere
4 5 (7.35%) VMware ESXi
5 3 (4.41%) Hyper-V
6 2 (2.94%) VMware ESX
7 1 (1.47%) VMware Server
Systems Management
1 5 (7.35%) OpenView Configuration Management
1 5 (7.35%) WhatsUp Gold
2 3 (4.41%) Puppet
2 3 (4.41%) Opscode Chef
3 2 (2.94%) Systems Management Server (SMS)
Vendors
1 19 (27.94%) Microsoft
2 10 (14.71%) Cisco
3 9 (13.24%) VMware
4 6 (8.82%) HP
5 5 (7.35%) Juniper
5 5 (7.35%) CheckPoint
5 5 (7.35%) McAfee
6 4 (5.88%) 3PAR
6 4 (5.88%) F5
6 4 (5.88%) EMC
7 3 (4.41%) TippingPoint
8 2 (2.94%) Red Hat
9 1 (1.47%) Riverbed
9 1 (1.47%) Crossbeam
9 1 (1.47%) Citrix
9 1 (1.47%) CA
9 1 (1.47%) Lotus
9 1 (1.47%) SAP