The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 49 34 29
Rank change year-on-year
-15 -5
Contract jobs citing Service Delivery 18 23 7
As % of all contract IT jobs located in the North East 2.31% 3.96% 2.62%
As % of the Processes & Methodologies category 3.11% 5.40% 3.80%
Number of daily rates quoted 12 12 0
Average daily rate
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of your Daily Rate
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£515 £468 -
Average daily rate % change year-on-year
+10.16% -
UK excluding London average daily rate £400 £350 £358
% change year-on-year
+14.20% -2.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £12.35 £15.00
% change year-on-year
+33.60% -17.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the North East region.

Processes & Methodologies Category
North East
Contract IT job ads with a match in the
Processes & Methodologies category
578 426 184
As % of all contract IT jobs located in the North East 74.20% 73.32% 68.91%
Number of daily rates quoted 347 269 82
Average daily rate £375 £350 £330
Average daily rate % change year-on-year
+7.14% +6.06%
90% offered a daily rate of more than £250 £225 £260
10% offered a daily rate of more than £553 £465 £450
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 40 8 8
Average hourly rate £15.25 £14.50 £18.63
Average hourly rate % change year-on-year
+5.17% -22.14%
90% offered a hourly rate of more than £11.00 £14.00 £11.81
10% offered a hourly rate of more than £40.00 £35.75 £19.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the North East region.

Service Delivery Daily Rate Trend in the North East

Service Delivery
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the North East region over the 3 months to 22 May 2015.

Service Delivery Daily Rate Histogram in the North East

Service Delivery
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the North East region.

Service Delivery Hourly Rate Trend in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -21 11 £551 +16.05% 4
Durham - 3 £288 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 22 May 2015, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 25 (48.08%) ITIL
2 20 (38.46%) Windows
3 15 (28.85%) MS Excel
3 15 (28.85%) Service Management
3 15 (28.85%) Security Cleared
4 13 (25.00%) Agile Software Development
4 13 (25.00%) Project Management
5 12 (23.08%) SC Cleared
6 11 (21.15%) PRINCE2
6 11 (21.15%) Active Directory
7 10 (19.23%) Microsoft
8 9 (17.31%) Problem Management
9 8 (15.38%) Incident Management
9 8 (15.38%) Migration
9 8 (15.38%) VMware
9 8 (15.38%) Business Continuity
9 8 (15.38%) HP
10 7 (13.46%) Cisco
10 7 (13.46%) ISO 9001
10 7 (13.46%) SharePoint
10 7 (13.46%) VMware Infrastructure
11 6 (11.54%) Data Migration
11 6 (11.54%) Integration Testing
11 6 (11.54%) QA
11 6 (11.54%) Firewall
11 6 (11.54%) Validation
11 6 (11.54%) LAN
11 6 (11.54%) WAN
11 6 (11.54%) MS Office
11 6 (11.54%) DNS

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 22 May 2015, IT contractor jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.46%) SharePoint
2 2 (3.85%) MS Exchange
3 1 (1.92%) Lync
3 1 (1.92%) IIS
3 1 (1.92%) Exchange Server 2007
Applications
1 15 (28.85%) MS Excel
2 6 (11.54%) MS Office
3 2 (3.85%) MS PowerPoint
Communications & Networking
1 6 (11.54%) Firewall
1 6 (11.54%) LAN
1 6 (11.54%) WAN
1 6 (11.54%) DNS
2 5 (9.62%) SAN
3 4 (7.69%) Network Security
3 4 (7.69%) Cisco IOS
3 4 (7.69%) SSL
4 3 (5.77%) Junos
4 3 (5.77%) F5 BIG-IP LTM
4 3 (5.77%) F5 BIG-IP GTM
4 3 (5.77%) DHCP
4 3 (5.77%) Cisco ASA
5 2 (3.85%) TCP/IP
5 2 (3.85%) LDAP
5 2 (3.85%) IPv6
6 1 (1.92%) Spanning Tree
6 1 (1.92%) Multicast
6 1 (1.92%) NAS
6 1 (1.92%) BGP
Database & Business Intelligence
1 5 (9.62%) SQL Server Reporting Services
General
1 5 (9.62%) Legal
2 1 (1.92%) Telecoms
2 1 (1.92%) Finance
2 1 (1.92%) Local Government
Job Titles
1 6 (11.54%) Integration Manager
1 6 (11.54%) Product Manager
1 6 (11.54%) Analyst
1 6 (11.54%) Network Engineer
2 5 (9.62%) Delivery Manager
3 3 (5.77%) Service Analyst
3 3 (5.77%) Project Manager
4 2 (3.85%) Services Delivery Manager
4 2 (3.85%) Data Analyst
4 2 (3.85%) Problem Manager
4 2 (3.85%) Incident Manager
4 2 (3.85%) Service Manager
4 2 (3.85%) Service Desk Analyst
4 2 (3.85%) Business Analyst
4 2 (3.85%) Report Specialist
4 2 (3.85%) Report Manager
4 2 (3.85%) Product Owner
5 1 (1.92%) Business Intelligence Project Manager
5 1 (1.92%) Transformation Project Manager
5 1 (1.92%) Business Intelligence Architect
Miscellaneous
1 6 (11.54%) Management Information System
2 5 (9.62%) Analytical Skills
2 5 (9.62%) Freedom of Information
3 4 (7.69%) Cryptography
4 3 (5.77%) Computer Science
4 3 (5.77%) Replication
5 2 (3.85%) Economics
5 2 (3.85%) iPad
5 2 (3.85%) Open Source
6 1 (1.92%) Thin Client
6 1 (1.92%) Mainframe
6 1 (1.92%) Clustering
6 1 (1.92%) Fat Client
6 1 (1.92%) Smartphone
Operating Systems
1 20 (38.46%) Windows
2 5 (9.62%) Linux
3 4 (7.69%) Windows Server 2003
3 4 (7.69%) Windows Server 2008
4 2 (3.85%) Android
5 1 (1.92%) Windows Server 2012
5 1 (1.92%) UNIX
5 1 (1.92%) VME
Processes & Methodologies
1 25 (48.08%) ITIL
2 15 (28.85%) Service Management
3 13 (25.00%) Agile Software Development
3 13 (25.00%) Project Management
4 11 (21.15%) PRINCE2
5 9 (17.31%) Problem Management
6 8 (15.38%) Incident Management
6 8 (15.38%) Migration
6 8 (15.38%) Business Continuity
7 6 (11.54%) Data Migration
7 6 (11.54%) Integration Testing
7 6 (11.54%) Validation
7 6 (11.54%) Agile Project Management
7 6 (11.54%) User Stories
8 5 (9.62%) Network Monitoring
8 5 (9.62%) Continuous Improvement
8 5 (9.62%) Coaching
8 5 (9.62%) Risk Management
8 5 (9.62%) Business Intelligence
8 5 (9.62%) Knowledge Management
Programming Languages
1 3 (5.77%) SQL
2 2 (3.85%) Java
3 1 (1.92%) PHP
3 1 (1.92%) Ruby
Qualifications
1 15 (28.85%) Security Cleared
2 12 (23.08%) SC Cleared
3 6 (11.54%) ISEB
4 3 (5.77%) APMP
4 3 (5.77%) Degree
5 2 (3.85%) Cisco Certification
6 1 (1.92%) ITIL Foundation Certificate
6 1 (1.92%) Microsoft Certification
6 1 (1.92%) MCSE
6 1 (1.92%) MCSA
Quality Assurance & Compliance
1 7 (13.46%) ISO 9001
2 6 (11.54%) QA
3 3 (5.77%) JSP 440
4 1 (1.92%) SLA
System Software
1 11 (21.15%) Active Directory
2 7 (13.46%) VMware Infrastructure
3 5 (9.62%) VMware ESXi
3 5 (9.62%) vSphere
4 3 (5.77%) Hyper-V
5 1 (1.92%) VMware ESX
5 1 (1.92%) VMware Server
Systems Management
1 5 (9.62%) OpenView Configuration Management
2 4 (7.69%) WhatsUp Gold
3 2 (3.85%) Systems Management Server (SMS)
4 1 (1.92%) Opscode Chef
4 1 (1.92%) Puppet
Vendors
1 10 (19.23%) Microsoft
2 8 (15.38%) VMware
2 8 (15.38%) HP
3 7 (13.46%) Cisco
4 5 (9.62%) F5
5 4 (7.69%) EMC
5 4 (7.69%) McAfee
5 4 (7.69%) CheckPoint
5 4 (7.69%) Juniper
5 4 (7.69%) 3PAR
6 3 (5.77%) TippingPoint
7 2 (3.85%) SAP
8 1 (1.92%) Riverbed
8 1 (1.92%) CA
8 1 (1.92%) Citrix
8 1 (1.92%) Crossbeam