The statistics below represent IT contracts advertised across the England region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Services Manager
UK / England
Rank 301 257 228
Rank change year-on-year
-44 -29
Contract jobs requiring a Service Manager 299 399 464
As % of all contract IT jobs located in England 0.73% 0.86% 1.00%
As % of the Job Titles category 0.77% 0.90% 1.06%
Number of daily rates quoted 197 253 293
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £350 £300 £275
10% offered a daily rate of more than £575 £580 £500
UK excluding London median daily rate £449 £400 £375
% change year-on-year
+12.18% +6.66%
Number of hourly rates quoted 6 9 6
Median hourly rate £26.50 £20.63 £25.00
Median hourly rate % change year-on-year
+28.48% -17.50%
UK excluding London median hourly rate £25.00 £20.63 £25.00
% change year-on-year
+21.21% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
38632 44173 43901
As % of all contract IT jobs located in England 94.71% 94.89% 94.66%
Number of daily rates quoted 25327 28502 28056
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £255 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1325 1597 1772
Median hourly rate £18.75 £17.50 £16.50
Median hourly rate % change year-on-year
+7.14% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Service Manager
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 21 January 2017.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 21 January 2017.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -51 102 £450 - 40
South East +15 71 £480 +19.85% 10
West Midlands +20 28 £425 +57.40% 8
Yorkshire +8 20 £450 -15.29% 4
North West +1 20 £425 +22.12% 1
South West +10 18 £516 +37.60% 6
East of England -6 17 £400 -5.88% 3
East Midlands -2 12 £525 +31.25% 2
North East -18 9 £375 -37.50% 1
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 21 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Manager in the job title.

1 401 (58.03%) ITIL
2 312 (45.15%) Service Delivery
3 257 (37.19%) Service Management
4 127 (18.38%) Finance
5 117 (16.93%) Service Design
6 110 (15.92%) Project Management
7 107 (15.48%) Stakeholder Management
8 105 (15.20%) Security Cleared
9 104 (15.05%) SLA
10 103 (14.91%) ITIL V3
11 89 (12.88%) Agile Software Development
12 83 (12.01%) SC Cleared
13 80 (11.58%) PRINCE2
14 79 (11.43%) ITIL Certification
15 60 (8.68%) Analytical Skills
16 56 (8.10%) ITSM
17 51 (7.38%) Change Management
18 49 (7.09%) Continuous Improvement
19 48 (6.95%) Incident Management
20 45 (6.51%) Configuration Management
21 43 (6.22%) Problem Management
22 41 (5.93%) Data Centre
23 37 (5.35%) Microsoft
24 36 (5.21%) Windows
24 36 (5.21%) Telecoms
25 34 (4.92%) Supplier Management
26 33 (4.78%) Release Management
27 30 (4.34%) Transition Management
28 29 (4.20%) ServiceNow
29 28 (4.05%) Process Improvement

Service Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.05%) SharePoint
2 8 (1.16%) SAS
2 8 (1.16%) Skype for Business
3 5 (0.72%) MS Exchange
4 1 (0.14%) Apache
4 1 (0.14%) CMS
4 1 (0.14%) Confluence
4 1 (0.14%) IIS
4 1 (0.14%) SharePoint Server
Applications
1 26 (3.76%) MS Office
2 22 (3.18%) MS PowerPoint
3 19 (2.75%) MS Excel
4 9 (1.30%) MS Visio
5 4 (0.58%) MS Project
6 2 (0.29%) Spreadsheet
Business Applications
1 15 (2.17%) Remedy ITSM
2 5 (0.72%) SAP Oil and Gas
3 3 (0.43%) Dynamics CRM
4 2 (0.29%) Unit4 Business World
5 1 (0.14%) SAP Business ByDesign
5 1 (0.14%) SAP ERP
Cloud Services
1 18 (2.60%) Office 365
2 10 (1.45%) Cloud Computing
3 7 (1.01%) IaaS
4 6 (0.87%) PaaS
5 4 (0.58%) Microsoft Azure
6 2 (0.29%) IBM PureFlex
6 2 (0.29%) SaaS
7 1 (0.14%) SuccessFactors
7 1 (0.14%) Yammer
Communications & Networking
1 11 (1.59%) WAN
2 9 (1.30%) LAN
3 8 (1.16%) MPLS
4 6 (0.87%) DHCP
4 6 (0.87%) DNS
4 6 (0.87%) Firewall
4 6 (0.87%) Internet
5 5 (0.72%) TCP/IP
6 4 (0.58%) Network Security
7 3 (0.43%) SAN
8 2 (0.29%) 3G
8 2 (0.29%) 4G
8 2 (0.29%) Broadband
8 2 (0.29%) Cisco Nexus
8 2 (0.29%) Skype
8 2 (0.29%) SMS
8 2 (0.29%) Wi-Fi
9 1 (0.14%) F5 BIG-IP LTM
9 1 (0.14%) LTE
9 1 (0.14%) Structured Cabling
Database & Business Intelligence
1 12 (1.74%) Data Warehouse
2 8 (1.16%) Hadoop
3 4 (0.58%) MySQL
3 4 (0.58%) SQL Server
4 3 (0.43%) BusinessObjects
4 3 (0.43%) MongoDB
5 1 (0.14%) Big Data
5 1 (0.14%) Data Mining
5 1 (0.14%) Qlik Sense
5 1 (0.14%) SAP Data Services
Development Applications
1 7 (1.01%) JIRA
2 1 (0.14%) CA Gen
General
1 127 (18.38%) Finance
2 36 (5.21%) Telecoms
3 18 (2.60%) Billing
4 17 (2.46%) Retail
5 13 (1.88%) Banking
6 12 (1.74%) Marketing
7 10 (1.45%) Legal
8 7 (1.01%) Back Office
8 7 (1.01%) Manufacturing
8 7 (1.01%) Publishing
9 6 (0.87%) Advertising
9 6 (0.87%) Electronics
9 6 (0.87%) French Language
10 4 (0.58%) Law
10 4 (0.58%) Military
10 4 (0.58%) Pharmaceutical
11 3 (0.43%) Automotive
11 3 (0.43%) Financial Institution
12 2 (0.29%) Investment Banking
12 2 (0.29%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.32%) Web Services
2 9 (1.30%) HTML
3 8 (1.16%) CSS
4 3 (0.43%) .NET
4 3 (0.43%) XML
5 2 (0.29%) Ajax
5 2 (0.29%) SOAP
6 1 (0.14%) .NET Framework
6 1 (0.14%) JMS
6 1 (0.14%) JSON
6 1 (0.14%) LAMP
6 1 (0.14%) Middleware
6 1 (0.14%) Oracle Fusion
6 1 (0.14%) Spring
6 1 (0.14%) Velocity
6 1 (0.14%) WS-I
Miscellaneous
1 60 (8.68%) Analytical Skills
2 41 (5.93%) Data Centre
3 27 (3.91%) Virtual Team
4 22 (3.18%) CMDB
5 14 (2.03%) Management Information System
6 10 (1.45%) User Experience
7 5 (0.72%) Performance Metrics
7 5 (0.72%) Wiki
8 4 (0.58%) Mainframe
8 4 (0.58%) Reinsurance
9 3 (0.43%) e-Learning
9 3 (0.43%) Fat Client
9 3 (0.43%) Mobile App
9 3 (0.43%) NHS
9 3 (0.43%) PMI
9 3 (0.43%) Replication
9 3 (0.43%) Social Media
9 3 (0.43%) Statistics
9 3 (0.43%) Thin Client
9 3 (0.43%) Video Conferencing
Operating Systems
1 36 (5.21%) Windows
2 11 (1.59%) Linux
3 10 (1.45%) Unix
4 6 (0.87%) Windows 7
4 6 (0.87%) Windows Server
5 3 (0.43%) Windows 10
5 3 (0.43%) Windows Server 2003
6 2 (0.29%) Android
6 2 (0.29%) Mac OS
6 2 (0.29%) Windows XP
7 1 (0.14%) AIX
7 1 (0.14%) Mac OS X
7 1 (0.14%) MVS
7 1 (0.14%) Red Hat Enterprise Linux
7 1 (0.14%) Windows Server 2008
Processes & Methodologies
1 401 (58.03%) ITIL
2 312 (45.15%) Service Delivery
3 257 (37.19%) Service Management
4 117 (16.93%) Service Design
5 110 (15.92%) Project Management
6 107 (15.48%) Stakeholder Management
7 103 (14.91%) ITIL V3
8 89 (12.88%) Agile Software Development
9 80 (11.58%) PRINCE2
10 56 (8.10%) ITSM
11 51 (7.38%) Change Management
12 49 (7.09%) Continuous Improvement
13 48 (6.95%) Incident Management
14 45 (6.51%) Configuration Management
15 43 (6.22%) Problem Management
16 34 (4.92%) Supplier Management
17 33 (4.78%) Release Management
18 30 (4.34%) Transition Management
19 28 (4.05%) Process Improvement
20 26 (3.76%) Migration
Programming Languages
1 11 (1.59%) C
2 8 (1.16%) SQL
3 5 (0.72%) JavaScript
4 3 (0.43%) PHP
5 2 (0.29%) C#
5 2 (0.29%) Java
5 2 (0.29%) Python
Qualifications
1 105 (15.20%) Security Cleared
2 83 (12.01%) SC Cleared
3 79 (11.43%) ITIL Certification
4 28 (4.05%) Degree
5 15 (2.17%) ISEB
6 13 (1.88%) PRINCE2 Certification
7 10 (1.45%) DV Cleared
8 7 (1.01%) PMP
9 5 (0.72%) BPSS Clearance
9 5 (0.72%) CISSP
9 5 (0.72%) ITIL Foundation Certificate
9 5 (0.72%) PRINCE2 Practitioner
10 4 (0.58%) Microsoft Certification
11 3 (0.43%) ISSAP
11 3 (0.43%) PMI Certification
11 3 (0.43%) Six Sigma Green Belt
12 2 (0.29%) APMP
12 2 (0.29%) CCNP
12 2 (0.29%) Cisco Certification
12 2 (0.29%) Six Sigma Black Belt
Quality Assurance & Compliance
1 104 (15.05%) SLA
2 13 (1.88%) QA
3 12 (1.74%) Disclosure Scotland
4 5 (0.72%) Solvency II
5 4 (0.58%) COBIT
6 2 (0.29%) ISO 9001
6 2 (0.29%) ISO/IEC 27001
6 2 (0.29%) PMBOK
7 1 (0.14%) Data Quality
7 1 (0.14%) PCI DSS
System Software
1 25 (3.62%) Active Directory
2 6 (0.87%) VMware Infrastructure
3 1 (0.14%) Hyper-V
3 1 (0.14%) Shibboleth
3 1 (0.14%) Terminal Server
3 1 (0.14%) XenDesktop
Systems Management
1 6 (0.87%) SCCM
2 3 (0.43%) OpenView Configuration Management
3 2 (0.29%) Opscode Chef
3 2 (0.29%) Puppet
3 2 (0.29%) SCOM
3 2 (0.29%) SCSM
4 1 (0.14%) CA Spectrum
4 1 (0.14%) Graphite
4 1 (0.14%) Legato
4 1 (0.14%) Microsoft Clustering
4 1 (0.14%) Norton AntiVirus
4 1 (0.14%) Opsview
Vendors
1 37 (5.35%) Microsoft
2 29 (4.20%) ServiceNow
3 26 (3.76%) SAP
4 20 (2.89%) Remedy
5 19 (2.75%) Cisco
6 16 (2.32%) BMC
7 15 (2.17%) Citrix
8 14 (2.03%) VMware
9 12 (1.74%) IBM
10 10 (1.45%) HP
11 7 (1.01%) Oracle
12 6 (0.87%) CA
13 5 (0.72%) MicroStrategy
14 3 (0.43%) Apple
14 3 (0.43%) CheckPoint
14 3 (0.43%) Sybase
15 2 (0.29%) EMC
15 2 (0.29%) Intel Security
15 2 (0.29%) Nortel
15 2 (0.29%) PeopleSoft
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