The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 227 247 292
Rank change year-on-year
+20 +45
Contract jobs requiring a Service Manager 492 406 294
As % of all contract IT jobs located in England 0.95% 0.82% 0.63%
As % of the Job Titles category 1.03% 0.89% 0.68%
Number of daily rates quoted 320 235 164
Average daily rate
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£416 £400 £400
Average daily rate % change year-on-year
+4.00% -
90% offered a daily rate of more than £321 £300 £303
10% offered a daily rate of more than £588 £525 £550
UK excluding London average daily rate £408 £383 £350
% change year-on-year
+6.53% +9.28%
Number of hourly rates quoted 6 13 6
Average hourly rate £30.52 £29.50 £22.25
Average hourly rate % change year-on-year
+3.45% +32.58%
90% offered a hourly rate of more than £24.01 £25.00 £21.50
10% offered a hourly rate of more than £57.14 £50.50 £112.50
UK excluding London average hourly rate £30.52 £28.17 £22.00
% change year-on-year
+8.36% +28.02%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47663 45698 43174
As % of all contract IT jobs located in England 92.51% 92.58% 92.72%
Number of daily rates quoted 30861 28215 25922
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1778 1844 1984
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.78 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 31 July 2015.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 31 July 2015.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +58 192 £450 - 51
South East +14 110 £400 - 28
North West -7 43 £418 +5.69% 14
South West -16 43 £450 +11.11% 17
East Midlands +19 30 £411 +53.45% 5
East of England -11 30 £400 -11.11% 12
West Midlands 0 28 £400 +6.66% 14
Yorkshire -38 17 £475 +26.66% 9
North East -25 6 £503 -2.42% 3
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 619 (65.50%) ITIL
2 435 (46.03%) Service Delivery
3 397 (42.01%) Service Management
4 217 (22.96%) Finance
5 165 (17.46%) SLA
6 151 (15.98%) Project Management
7 144 (15.24%) ITIL Certification
8 129 (13.65%) Change Management
9 117 (12.38%) Stakeholder Management
10 115 (12.17%) Security Cleared
11 112 (11.85%) PRINCE2
12 110 (11.64%) ITSM
13 85 (8.99%) SC Cleared
14 77 (8.15%) Incident Management
15 76 (8.04%) Problem Management
16 68 (7.20%) Telecoms
17 63 (6.67%) Microsoft
18 57 (6.03%) Degree
19 52 (5.50%) SAP
20 51 (5.40%) Analytical Skills
21 50 (5.29%) Continuous Improvement
22 48 (5.08%) Agile Software Development
22 48 (5.08%) Data Centre
23 47 (4.97%) Coaching
24 44 (4.66%) ITIL V3
24 44 (4.66%) Supplier Management
25 43 (4.55%) MS Excel
26 39 (4.13%) Windows
27 37 (3.92%) CRM
28 36 (3.81%) People Management

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (2.96%) SharePoint
2 9 (0.95%) MS Exchange
3 7 (0.74%) Lync
4 5 (0.53%) Exchange Server 2010
5 3 (0.32%) WebLogic
5 3 (0.32%) IIS
5 3 (0.32%) Apache
6 2 (0.21%) CMS
7 1 (0.11%) Oracle Application Server
7 1 (0.11%) Blackberry Enterprise Server
7 1 (0.11%) MQSeries
7 1 (0.11%) IBM Notes
7 1 (0.11%) SharePoint 2013
Applications
1 43 (4.55%) MS Excel
2 32 (3.39%) MS Office
3 18 (1.90%) MS Project
4 15 (1.59%) MS PowerPoint
5 11 (1.16%) MS Visio
6 3 (0.32%) Spreadsheet
7 1 (0.11%) Acrobat
Business Applications
1 13 (1.38%) Remedy ITSM
2 9 (0.95%) SAP FI
2 9 (0.95%) SAP FI/CO
2 9 (0.95%) SAP CO
3 7 (0.74%) SAP BPC
4 5 (0.53%) SAP Oil and Gas
5 4 (0.42%) SAP ERP
6 3 (0.32%) Dynamics CRM
6 3 (0.32%) Dynamics AX
7 2 (0.21%) Magento
7 2 (0.21%) Dynamics NAV
8 1 (0.11%) MultiFonds
8 1 (0.11%) HiPortfolio
8 1 (0.11%) Oracle EBS
8 1 (0.11%) SAP HR
8 1 (0.11%) SAP SM
Cloud Services
1 10 (1.06%) SaaS
1 10 (1.06%) Office 365
2 6 (0.63%) Amazon AWS
3 4 (0.42%) Cloud Computing
3 4 (0.42%) Microsoft Azure
4 1 (0.11%) IaaS
4 1 (0.11%) SoftLayer
Communications & Networking
1 22 (2.33%) Internet
2 17 (1.80%) Broadband
2 17 (1.80%) LAN
3 15 (1.59%) WAN
4 9 (0.95%) VPN
5 8 (0.85%) Firewall
5 8 (0.85%) SAN
6 7 (0.74%) NAS
7 5 (0.53%) Wi-Fi
7 5 (0.53%) DHCP
8 4 (0.42%) TCP/IP
8 4 (0.42%) PABX
9 3 (0.32%) Wireless
9 3 (0.32%) Network Security
9 3 (0.32%) VoIP
9 3 (0.32%) DNS
9 3 (0.32%) IPv4
9 3 (0.32%) IPv6
10 2 (0.21%) HTTP
10 2 (0.21%) Intranet
Database & Business Intelligence
1 14 (1.48%) SQL Server
2 8 (0.85%) BusinessObjects
3 5 (0.53%) QlikView
4 4 (0.42%) Data Warehouse
5 3 (0.32%) SAP BW
5 3 (0.32%) Crystal Reports
5 3 (0.32%) SQL Server Reporting Services
5 3 (0.32%) Oracle Database
6 2 (0.21%) SQL Server 2008
6 2 (0.21%) SQL Server 2012
7 1 (0.11%) Big Data
7 1 (0.11%) Relational Database
7 1 (0.11%) Oracle OLAP
7 1 (0.11%) Oracle Database 11g
7 1 (0.11%) Oracle Reports
7 1 (0.11%) DB2
7 1 (0.11%) OLAP
7 1 (0.11%) EDMS
7 1 (0.11%) Data Mining
7 1 (0.11%) Oracle Database 10g
Development Applications
1 1 (0.11%) RequisitePro
1 1 (0.11%) JIRA
General
1 217 (22.96%) Finance
2 68 (7.20%) Telecoms
3 30 (3.17%) Retail
4 29 (3.07%) Banking
5 17 (1.80%) Pharmaceutical
5 17 (1.80%) Marketing
6 13 (1.38%) Legal
7 11 (1.16%) Manufacturing
8 10 (1.06%) Publishing
8 10 (1.06%) Billing
9 8 (0.85%) Back Office
9 8 (0.85%) Local Government
10 7 (0.74%) Advertising
10 7 (0.74%) Law
11 6 (0.63%) Investment Banking
11 6 (0.63%) Spanish Language
12 5 (0.53%) Electronics
13 2 (0.21%) Financial Institution
13 2 (0.21%) Multimedia
13 2 (0.21%) Games
Libraries, Frameworks & Software Standards
1 10 (1.06%) .NET
2 6 (0.63%) Web Services
3 4 (0.42%) Middleware
4 2 (0.21%) .NET Framework
4 2 (0.21%) Oracle Fusion
4 2 (0.21%) SOAP
4 2 (0.21%) XML
4 2 (0.21%) J2EE
5 1 (0.11%) ASP.NET
5 1 (0.11%) JDBC
5 1 (0.11%) JSP
5 1 (0.11%) EDI
5 1 (0.11%) WSDL
5 1 (0.11%) Doctrine
5 1 (0.11%) JNDI
Miscellaneous
1 51 (5.40%) Analytical Skills
2 48 (5.08%) Data Centre
3 26 (2.75%) Management Information System
4 21 (2.22%) DTV
5 17 (1.80%) NHS
6 16 (1.69%) Performance Metrics
7 12 (1.27%) FMCG
7 12 (1.27%) Statistics
8 11 (1.16%) CMDB
9 8 (0.85%) PMI
10 4 (0.42%) Mainframe
10 4 (0.42%) SecurID
10 4 (0.42%) Computer Science
10 4 (0.42%) User Experience
11 3 (0.32%) Hedge funds
11 3 (0.32%) Biometrics
11 3 (0.32%) Hybrid Cloud
12 2 (0.21%) Blackberry
12 2 (0.21%) GIS
12 2 (0.21%) Thin Client
Operating Systems
1 39 (4.13%) Windows
2 10 (1.06%) Windows Server 2008
3 8 (0.85%) Windows 7
4 7 (0.74%) Windows Server 2003
4 7 (0.74%) Linux
5 5 (0.53%) Windows XP
5 5 (0.53%) UNIX
6 4 (0.42%) Windows Server 2012
7 3 (0.32%) Red Hat Enterprise Linux
7 3 (0.32%) Apple iOS
7 3 (0.32%) Windows 8
7 3 (0.32%) Android
8 1 (0.11%) Windows 2000 Server
8 1 (0.11%) Mac OS X
8 1 (0.11%) AIX
Processes & Methodologies
1 619 (65.50%) ITIL
2 435 (46.03%) Service Delivery
3 397 (42.01%) Service Management
4 151 (15.98%) Project Management
5 129 (13.65%) Change Management
6 117 (12.38%) Stakeholder Management
7 112 (11.85%) PRINCE2
8 110 (11.64%) ITSM
9 77 (8.15%) Incident Management
10 76 (8.04%) Problem Management
11 50 (5.29%) Continuous Improvement
12 48 (5.08%) Agile Software Development
13 47 (4.97%) Coaching
14 44 (4.66%) ITIL V3
14 44 (4.66%) Supplier Management
15 37 (3.92%) CRM
16 36 (3.81%) People Management
17 31 (3.28%) Release Management
18 30 (3.17%) Capacity Management
18 30 (3.17%) Risk Management
Programming Languages
1 15 (1.59%) SQL
2 8 (0.85%) Java
3 6 (0.63%) C#
4 3 (0.32%) VB.NET
4 3 (0.32%) C
5 1 (0.11%) C-shell
5 1 (0.11%) T-SQL
5 1 (0.11%) COBOL
5 1 (0.11%) Perl
5 1 (0.11%) PL/SQL
Qualifications
1 144 (15.24%) ITIL Certification
2 115 (12.17%) Security Cleared
3 85 (8.99%) SC Cleared
4 57 (6.03%) Degree
5 32 (3.39%) DV Cleared
5 32 (3.39%) ITIL Foundation Certificate
6 21 (2.22%) PRINCE2 Certification
7 17 (1.80%) PMI Certification
8 9 (0.95%) PMP
8 9 (0.95%) PRINCE2 Practitioner
9 8 (0.85%) Cisco Certification
9 8 (0.85%) CCNA
10 5 (0.53%) MCSE
10 5 (0.53%) Microsoft Certification
11 4 (0.42%) Six Sigma Black Belt
11 4 (0.42%) APMP
12 3 (0.32%) ISEB
13 2 (0.21%) CCNP
13 2 (0.21%) MCP
13 2 (0.21%) MBA
Quality Assurance & Compliance
1 165 (17.46%) SLA
2 19 (2.01%) QA
3 18 (1.90%) ISO/IEC 27001
4 12 (1.27%) ISO 9001
5 7 (0.74%) COBIT
6 2 (0.21%) Sarbanes-Oxley
7 1 (0.11%) BS15000
7 1 (0.11%) ISO/IEC 20000
System Software
1 20 (2.12%) Active Directory
2 11 (1.16%) VMware Infrastructure
3 4 (0.42%) Hyper-V
3 4 (0.42%) vCloud
4 2 (0.21%) XenApp
5 1 (0.11%) EMC RecoverPoint
5 1 (0.11%) vSphere
5 1 (0.11%) UAG
5 1 (0.11%) Firmware
5 1 (0.11%) Microsoft Virtual Server
5 1 (0.11%) Oracle RAC
Systems Management
1 12 (1.27%) SCCM
2 5 (0.53%) SCSM
3 3 (0.32%) SCOrch
3 3 (0.32%) OVSD
4 2 (0.21%) NetBackup
4 2 (0.21%) SCOM
5 1 (0.11%) CA LISA
5 1 (0.11%) Oracle RMAN
5 1 (0.11%) EMC NetWorker
Vendors
1 63 (6.67%) Microsoft
2 52 (5.50%) SAP
3 23 (2.43%) Remedy
4 22 (2.33%) ServiceNow
4 22 (2.33%) VMware
5 21 (2.22%) Cisco
6 18 (1.90%) HP
7 17 (1.80%) Citrix
8 16 (1.69%) BMC
8 16 (1.69%) Oracle
9 10 (1.06%) NetApp
10 7 (0.74%) IBM
10 7 (0.74%) EMC
11 6 (0.63%) NetScout
12 5 (0.53%) Dell
12 5 (0.53%) Salesforce.com
13 4 (0.42%) Siebel
13 4 (0.42%) LANDesk
14 3 (0.32%) BT
14 3 (0.32%) Sun
Bristol, Avon
Blue Personnel
Rate: From £450 to £500 per annum
Posted: 11 hours ago
North East
Sanderson
Rate: £400 - £500 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: Market Rates
Posted: 2 days ago
Gloucestershire
CPS Group UK
Rate: £325 - 425 per day
Posted: 2 days ago
Cambridge
CPS Group
Rate: £325 - 425 per day
Posted: 2 days ago
South East England
Computer Futures
Rate: competitive
Posted: 2 days ago
East London
Eaglecliff
Rate: From £450 to £600 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
CPS Group UK
Rate: £375 - 425 per day
Posted: 2 days ago
City, London
Eames Consulting
Posted: 2 days ago
Warrington, Cheshire
EXCELerate
Rate: £350 per day £350 Per day Upwards
Posted: 3 days ago
Bedford
Incite Insight
Rate: £30,000 - £40,000 per year
Posted: 3 days ago
Corsham
Templeton and Partners - SAP & UK Account
Rate: £280 - 350 per day
Posted: 4 days ago
Warwickshire
Leading Resolutions
Posted: 4 days ago
East of England
Computer Futures
Rate: competitive
Posted: 4 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 4 days ago
City, London
Harris Global
Posted: 5 days ago
Scunthorpe, South Humberside
Randstad Technologies
Rate: £30 - £40 per hour
Posted: 5 days ago
East Midlands
Real Staffing
Rate: £350 - £425 per day
Posted: 6 days ago
Northumberland
Mortimer Spinks
Posted: 6 days ago
London
ARC IT Recruitment Ltd
Rate: £60000 Per Day +car allowance+ bonus + benefits
Posted: 6 days ago