The first table below looks at the demand for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 252 193 216
Rank change year-on-year
-59 +23
Contract jobs requiring a Service Manager 412 412 473
As % of all contract IT jobs located in England 0.80% 0.96% 0.85%
As % of the Job Titles category 0.87% 1.03% 0.92%
Number of daily rates quoted 237 230 269
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £265 £250
10% offered a daily rate of more than £518 £516 £550
UK excluding London average daily rate £383 £400 £363
% change year-on-year
-4.37% +10.34%
Number of hourly rates quoted 8 11 8
Average hourly rate £27.54 £19.39 £20.00
Average hourly rate % change year-on-year
+42.03% -3.05%
90% offered a hourly rate of more than £18.70 £18.90 £17.35
10% offered a hourly rate of more than £50.00 £63.50 £32.75
UK excluding London average hourly rate £20.00 £19.39 £17.75
% change year-on-year
+3.14% +9.23%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Service Manager
UK

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 18 April 2014.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 18 April 2014.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +11 172 £415 -0.30% 78
South East -34 85 £390 -6.86% 26
North West -19 37 £459 +52.91% 14
South West +3 30 £400 +15.52% 6
West Midlands -21 28 £320 -9.85% 10
East Midlands -30 19 £275 -31.25% 5
Yorkshire -26 18 £381 +1.66% 8
East of England -24 17 £388 +19.23% 8
Midlands 0 2 £358 -3.05%
North East -33 2 £437 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 474 (61.96%) ITIL
2 417 (54.51%) Service Delivery
3 307 (40.13%) Service Management
4 176 (23.01%) Finance
5 135 (17.65%) ITIL Certification
6 126 (16.47%) Project Management
7 105 (13.73%) SLA
8 87 (11.37%) Microsoft
8 87 (11.37%) Windows
9 86 (11.24%) PRINCE2
10 79 (10.33%) Change Management
11 77 (10.07%) Security Cleared
12 76 (9.93%) Stakeholder Management
13 73 (9.54%) ITSM
13 73 (9.54%) Incident Management
14 60 (7.84%) MS Office
15 58 (7.58%) Problem Management
16 51 (6.67%) SC Cleared
16 51 (6.67%) Telecoms
17 49 (6.41%) Continuous Improvement
18 48 (6.27%) Supplier Management
19 40 (5.23%) Active Directory
20 39 (5.10%) HP
21 38 (4.97%) ITIL V3
22 37 (4.84%) Risk Management
22 37 (4.84%) Management Information System
23 36 (4.71%) Degree
24 34 (4.44%) NHS
24 34 (4.44%) MS Excel
25 33 (4.31%) Banking

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (3.92%) MS Exchange
2 17 (2.22%) SharePoint
3 15 (1.96%) IBM Notes
4 9 (1.18%) Tomcat
4 9 (1.18%) IIS
5 7 (0.92%) WebSphere
6 6 (0.78%) MQSeries
6 6 (0.78%) WebSphere Application Server
6 6 (0.78%) CMS
6 6 (0.78%) IBM HTTP Server
7 4 (0.52%) SharePoint Server
7 4 (0.52%) WebLogic
7 4 (0.52%) BizTalk Server
8 3 (0.39%) Blackberry Enterprise Server
8 3 (0.39%) Apache
9 1 (0.13%) SharePoint 2010
9 1 (0.13%) Lync
9 1 (0.13%) Exchange Server 2003
9 1 (0.13%) Exchange Server 2007
Applications
1 60 (7.84%) MS Office
2 34 (4.44%) MS Excel
3 13 (1.70%) MS PowerPoint
4 11 (1.44%) MS Visio
5 9 (1.18%) MS Project
6 2 (0.26%) Spreadsheet
Business Applications
1 15 (1.96%) Remedy ITSM
2 2 (0.26%) Cognos TM1
3 1 (0.13%) Summit
3 1 (0.13%) Agresso
3 1 (0.13%) Academy Revenues and Benefits
3 1 (0.13%) SAP Oil and Gas
3 1 (0.13%) Dynamics CRM
3 1 (0.13%) SAP ERP
Cloud Services
1 4 (0.52%) Office 365
2 3 (0.39%) SaaS
3 1 (0.13%) IaaS
3 1 (0.13%) Microsoft Azure
3 1 (0.13%) Amazon AWS
Communications & Networking
1 17 (2.22%) SAN
1 17 (2.22%) VPN
1 17 (2.22%) LAN
2 15 (1.96%) WAN
3 10 (1.31%) Internet
4 9 (1.18%) Firewall
5 8 (1.05%) DNS
5 8 (1.05%) Intranet
6 6 (0.78%) HTTP
7 5 (0.65%) S/MIME
7 5 (0.65%) SSL
7 5 (0.65%) MPLS
8 4 (0.52%) TCP/IP
8 4 (0.52%) H.323
8 4 (0.52%) Wi-Fi
8 4 (0.52%) Frame Relay
9 3 (0.39%) IP Telephony
9 3 (0.39%) BGP
9 3 (0.39%) SNMP
9 3 (0.39%) OSPF
Database & Business Intelligence
1 11 (1.44%) Data Warehouse
2 10 (1.31%) Oracle Database
3 8 (1.05%) DB2
3 8 (1.05%) DataStage
4 6 (0.78%) Data Mining
5 4 (0.52%) Spotfire
6 3 (0.39%) Crystal Reports
6 3 (0.39%) SQL Server
7 2 (0.26%) EDRMS
7 2 (0.26%) DecisionStream
8 1 (0.13%) SQL Server Reporting Services
8 1 (0.13%) SQL Server 2008
8 1 (0.13%) SQL Server Integration Services
8 1 (0.13%) SQL Server Analysis Services
Development Applications
1 1 (0.13%) Oracle Forms
General
1 176 (23.01%) Finance
2 51 (6.67%) Telecoms
3 33 (4.31%) Banking
4 31 (4.05%) Retail
5 19 (2.48%) Investment Banking
6 16 (2.09%) Financial Institution
6 16 (2.09%) Pharmaceutical
7 15 (1.96%) Marketing
8 11 (1.44%) Legal
9 9 (1.18%) Manufacturing
10 7 (0.92%) Front Office
11 5 (0.65%) Billing
11 5 (0.65%) Local Government
12 4 (0.52%) Advertising
12 4 (0.52%) Automotive
12 4 (0.52%) Back Office
13 3 (0.39%) Law
13 3 (0.39%) Retail Banking
14 2 (0.26%) German Language
14 2 (0.26%) Japanese Language
Libraries, Frameworks & Software Standards
1 5 (0.65%) Web Services
2 3 (0.39%) Middleware
2 3 (0.39%) COM
3 2 (0.26%) SAP PI
3 2 (0.26%) HTML
3 2 (0.26%) EDI
4 1 (0.13%) Spring
4 1 (0.13%) Hibernate
4 1 (0.13%) OLE
4 1 (0.13%) .NET
4 1 (0.13%) J2EE
4 1 (0.13%) Oracle Fusion
4 1 (0.13%) AOM
4 1 (0.13%) Java EE
4 1 (0.13%) Apache Flex
Miscellaneous
1 37 (4.84%) Management Information System
2 34 (4.44%) NHS
3 19 (2.48%) Blackberry
4 11 (1.44%) CMDB
5 8 (1.05%) Derivative
5 8 (1.05%) PMI
6 7 (0.92%) Smartcard
6 7 (0.92%) Statistics
6 7 (0.92%) FMCG
6 7 (0.92%) Data Protection Act
7 6 (0.78%) PKI
8 5 (0.65%) Interest Rate Derivative
9 4 (0.52%) Freedom of Information Act
9 4 (0.52%) Video Conferencing
9 4 (0.52%) Freedom of Information
10 3 (0.39%) Clustering
10 3 (0.39%) DTV
10 3 (0.39%) EPoS
10 3 (0.39%) Data Integration
11 2 (0.26%) Mathematics
Operating Systems
1 87 (11.37%) Windows
2 24 (3.14%) Windows 7
3 23 (3.01%) Linux
4 22 (2.88%) Windows XP
4 22 (2.88%) UNIX
5 21 (2.75%) Windows Server 2003
6 20 (2.61%) Windows Server 2008
7 17 (2.22%) Windows 2000
8 14 (1.83%) NetWare
9 10 (1.31%) Red Hat Enterprise Linux
10 6 (0.78%) AIX
10 6 (0.78%) SUSE
11 5 (0.65%) Solaris
11 5 (0.65%) Windows 8
12 3 (0.39%) HPUX
13 2 (0.26%) Windows Server 2012
13 2 (0.26%) Windows NT
14 1 (0.13%) MVS
14 1 (0.13%) Mac OS
Processes & Methodologies
1 474 (61.96%) ITIL
2 417 (54.51%) Service Delivery
3 307 (40.13%) Service Management
4 126 (16.47%) Project Management
5 86 (11.24%) PRINCE2
6 79 (10.33%) Change Management
7 76 (9.93%) Stakeholder Management
8 73 (9.54%) ITSM
8 73 (9.54%) Incident Management
9 58 (7.58%) Problem Management
10 49 (6.41%) Continuous Improvement
11 48 (6.27%) Supplier Management
12 38 (4.97%) ITIL V3
13 37 (4.84%) Risk Management
14 28 (3.66%) Asset Management
15 26 (3.40%) Performance Management
16 23 (3.01%) CRM
16 23 (3.01%) Root Cause Analysis
17 21 (2.75%) Migration
17 21 (2.75%) Configuration Management
Programming Languages
1 14 (1.83%) VBScript
1 14 (1.83%) PowerShell
2 8 (1.05%) SQL
3 5 (0.65%) Java
4 4 (0.52%) C
5 1 (0.13%) Python
5 1 (0.13%) Perl
5 1 (0.13%) Ruby
Qualifications
1 135 (17.65%) ITIL Certification
2 77 (10.07%) Security Cleared
3 51 (6.67%) SC Cleared
4 36 (4.71%) Degree
5 15 (1.96%) PMI Certification
5 15 (1.96%) Microsoft Certification
6 13 (1.70%) PRINCE2 Practitioner
6 13 (1.70%) DV Cleared
7 12 (1.57%) PRINCE2 Certification
8 8 (1.05%) PMP
9 6 (0.78%) APMP
9 6 (0.78%) ISEB
10 5 (0.65%) ISEB Practitioner
10 5 (0.65%) MCDST
11 4 (0.52%) CISSP
12 3 (0.39%) IBM Certification
12 3 (0.39%) MCP
12 3 (0.39%) BC Cleared
13 2 (0.26%) MCSE
14 1 (0.13%) MBA
Quality Assurance & Compliance
1 105 (13.73%) SLA
2 11 (1.44%) COBIT
3 7 (0.92%) ISO 9001
4 4 (0.52%) QA
4 4 (0.52%) GxP
5 3 (0.39%) ISO/IEC 27001
6 2 (0.26%) GCP
7 1 (0.13%) ISO 14001
7 1 (0.13%) Sarbanes-Oxley
7 1 (0.13%) Data Quality
7 1 (0.13%) PCI DSS
7 1 (0.13%) ISO/IEC 20000
System Software
1 40 (5.23%) Active Directory
2 16 (2.09%) VMware Infrastructure
3 14 (1.83%) XenDesktop
4 2 (0.26%) Hyper-V
4 2 (0.26%) KVM
4 2 (0.26%) Terminal Server
4 2 (0.26%) MetaFrame
5 1 (0.13%) XenServer
5 1 (0.13%) vSphere
Systems Management
1 14 (1.83%) ServiceCenter
2 8 (1.05%) SCSM
3 6 (0.78%) Tivoli
4 3 (0.39%) Tivoli Identity Manager
5 2 (0.26%) OVSD
6 1 (0.13%) NetBackup
6 1 (0.13%) Tivoli Storage Manager
6 1 (0.13%) HP UCMDB
6 1 (0.13%) Forefront Identity Manager
Vendors
1 87 (11.37%) Microsoft
2 39 (5.10%) HP
3 24 (3.14%) SAP
3 24 (3.14%) Oracle
4 21 (2.75%) VMware
5 20 (2.61%) Citrix
6 19 (2.48%) Lotus
7 17 (2.22%) Cisco
8 16 (2.09%) IBM
8 16 (2.09%) Remedy
9 14 (1.83%) Novell
10 12 (1.57%) Dell
11 11 (1.44%) BMC
12 10 (1.31%) Red Hat
13 9 (1.18%) Sun
14 8 (1.05%) ServiceNow
15 6 (0.78%) EMC
16 5 (0.65%) Axway
17 4 (0.52%) CheckPoint
17 4 (0.52%) NetApp
Bristol, Avon
Blue Personnel
Rate: From £550 to £600 per day
Posted: 2 hours ago
London
Connectus
Rate: £350 - £400 per day
Posted: 21 hours ago
Milton Keynes, Buckinghamshire
Advantage Resourcing
Rate: £312.77 per day
Posted: 22 hours ago
Birmingham, West Midlands (County)
Network ITR
Rate: 600 to 700 per day GBP
Posted: 22 hours ago
London
Vivid Resourcing Ltd
Posted: 22 hours ago
Surrey
Volt
Posted: Yesterday
Hampshire
Spring Technology
Posted: 2 days ago
Hampshire
Spring Technology
Posted: 2 days ago
North West
Redrock Consulting Ltd
Rate: £20 - £22 per hour + NEGOTIABLE
Posted: 2 days ago
Watford, Hertfordshire
Senitor Associates
Rate: £260 - £310 per day
Posted: 2 days ago
Manchester, Lancashire
Rullion IT Plus
Posted: 2 days ago
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: 3 days ago
City, London
E-synergy Solutions
Rate: £200 - £300 per day
Posted: 3 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 4 days ago
Warwickshire
Nigel Frank International Ltd
Rate: £300 - £500 per day
Posted: 6 days ago
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 9 days ago
London
Opus Recruitment Solutions Ltd
Rate: £450 per day
Posted: 10 days ago
South East England
Interquest - Sand Resources
Rate: £300 - £375 per day
Posted: 13 days ago
London
Real Staffing
Rate: £400 - £500 per day
Posted: 14 days ago