Service Manager Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Manager
Rank 230 224 282
Rank change year-on-year
-6 +58
Contract jobs requiring a Service Manager 340 434 328
As % of all contract IT jobs located in England 0.819% 0.813% 0.574%
As % of the Job Titles category 0.886% 0.878% 0.619%
Number of daily rates quoted 202 244 189
Average daily rate £397 £400 £400
Average daily rate % change year-on-year
-0.81% -
90% offered a daily rate of more than £275 £293 £280
10% offered a daily rate of more than £525 £525 £550
UK excluding London average daily rate £363 £370 £338
% change year-on-year
-1.91% +9.62%
Number of hourly rates quoted 4 9 3
Average hourly rate £19.39 £40.00 £24.81
Average hourly rate % change year-on-year
-51.52% +61.22%
UK excluding London average hourly rate £19.39 £11.75 £24.81
% change year-on-year
+65.02% -52.64%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category		 38380 49421 52947
As % of all contract IT jobs located in England 92.44% 92.55% 92.68%
Number of daily rates quoted 22598 27956 29382
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1965 2419 2806
Average hourly rate £18.88 £18.50 £20.00
Average hourly rate % change year-on-year
+2.02% -7.50%
90% offered a hourly rate of more than £11.13 £11.13 £11.00
10% offered a hourly rate of more than £42.20 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Manager
UK

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the England region as a proportion of the total demand within the Job Titles category.

England Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

England Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 23 May 2013.

England Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

England Service Manager Hourly Rate Trend

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 23 May 2013.

England Service Manager Hourly Rate Histogram

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London -27 131 £425 -5.55%
South East +9 91 £370 -8.64%
West Midlands +18 29 £355 +1.42%
North West +17 25 £355 +9.07%
Yorkshire -2 18 £388 +10.71%
East of England +15 14 £325 -13.33%
East Midlands -9 14 £400 +14.28%
South West +27 9 £338 -14.06%
North East +13 6 - -
Midlands +1 1 £450 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 462 (65.91%) ITIL
2 333 (47.50%) Service Delivery
3 243 (34.66%) Service Management
4 135 (19.26%) Finance
5 134 (19.12%) SLA
6 131 (18.69%) ITIL Certification
7 125 (17.83%) Project Management
8 98 (13.98%) PRINCE2
9 88 (12.55%) Change Management
10 61 (8.702%) Stakeholder Management
11 60 (8.559%) Telecoms
12 57 (8.131%) Retail
13 56 (7.989%) ITIL V3
14 46 (6.562%) Banking
14 46 (6.562%) SAP
15 43 (6.134%) Problem Management
16 42 (5.991%) PRINCE
17 40 (5.706%) E-Commerce
17 40 (5.706%) Incident Management
18 39 (5.563%) ITSM
19 37 (5.278%) Supplier Management
20 35 (4.993%) Degree
20 35 (4.993%) Stakeholder Engagement
21 33 (4.708%) Windows
21 33 (4.708%) Security Cleared
22 30 (4.280%) Continuous Improvement
23 29 (4.137%) Microsoft
23 29 (4.137%) NHS
24 28 (3.994%) Performance Management
25 25 (3.566%) Release Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (0.999%) Web Services
1 7 (0.999%) Middleware
2 6 (0.856%) .NET
3 3 (0.428%) WebSphere
4 2 (0.285%) COM
4 2 (0.285%) XML
5 1 (0.143%) LAMP
5 1 (0.143%) Flash
5 1 (0.143%) CSS
5 1 (0.143%) HTML
Application Platforms
1 15 (2.140%) MS Exchange
2 12 (1.712%) CMS
3 11 (1.569%) SharePoint
4 7 (0.999%) IIS
4 7 (0.999%) SAS
5 6 (0.856%) Exchange Server 2007
6 5 (0.713%) Exchange Server 2010
6 5 (0.713%) Lotus Notes
7 3 (0.428%) Lync
7 3 (0.428%) SharePoint Server
8 2 (0.285%) SharePoint 2010
9 1 (0.143%) Alfresco
9 1 (0.143%) Magento
9 1 (0.143%) Drupal
9 1 (0.143%) WebSphere Message Broker
9 1 (0.143%) Exchange Server 2003
9 1 (0.143%) WebLogic
9 1 (0.143%) WebSphere MQ
9 1 (0.143%) Blackberry Enterprise Server
Applications
1 20 (2.853%) MS Excel
2 18 (2.568%) MS Office
3 10 (1.427%) MS Project
4 4 (0.571%) MS Visio
5 3 (0.428%) Office 365
6 2 (0.285%) MS PowerPoint
7 1 (0.143%) Spreadsheet
Business Applications
1 7 (0.999%) SAP Oil and Gas
2 4 (0.571%) Remedy ITSM
2 4 (0.571%) Oracle EBS R12
3 3 (0.428%) SAP FI/CO
3 3 (0.428%) Oracle EBS
3 3 (0.428%) SAP CO
3 3 (0.428%) Oracle Financials
3 3 (0.428%) SAP FI
4 2 (0.285%) SAP HR
4 2 (0.285%) SAP CS
4 2 (0.285%) SAP HCM
5 1 (0.143%) SAP MDM
5 1 (0.143%) Maximo
5 1 (0.143%) Oracle Applications
5 1 (0.143%) Oracle 11i
5 1 (0.143%) SAP SD
Communications & Networking
1 23 (3.281%) 3G
1 23 (3.281%) 4G
2 20 (2.853%) 2G
3 11 (1.569%) Internet
4 10 (1.427%) Broadband
5 7 (0.999%) LAN
5 7 (0.999%) WAN
6 5 (0.713%) Fibre Channel
6 5 (0.713%) iSCSI
6 5 (0.713%) Wi-Fi
7 4 (0.571%) HTTP
7 4 (0.571%) Wireless
8 3 (0.428%) VoIP
9 2 (0.285%) Intranet
9 2 (0.285%) SAN
9 2 (0.285%) VPN
9 2 (0.285%) LDAP
9 2 (0.285%) Kerberos
9 2 (0.285%) Unified Communications
9 2 (0.285%) Radio Access Network
Database & Business Intelligence
1 3 (0.428%) SQL Server
2 2 (0.285%) BusinessObjects
2 2 (0.285%) Data Warehouse
3 1 (0.143%) SAP BW
Development Applications
1 2 (0.285%) JIRA
2 1 (0.143%) Subversion
2 1 (0.143%) LoadRunner
General
1 135 (19.26%) Finance
2 60 (8.559%) Telecoms
3 57 (8.131%) Retail
4 46 (6.562%) Banking
5 14 (1.997%) Legal
6 12 (1.712%) Investment Banking
7 11 (1.569%) Marketing
8 10 (1.427%) Law
9 6 (0.856%) Publishing
10 5 (0.713%) Retail Banking
10 5 (0.713%) Pharmaceutical
11 4 (0.571%) Local Government
11 4 (0.571%) Billing
11 4 (0.571%) Back Office
11 4 (0.571%) Corporate Banking
12 3 (0.428%) Manufacturing
13 2 (0.285%) Aerospace
13 2 (0.285%) Games
13 2 (0.285%) German Language
14 1 (0.143%) French Language
Miscellaneous
1 29 (4.137%) NHS
2 24 (3.424%) Management Information System
3 10 (1.427%) SaaS
4 9 (1.284%) Cloud Computing
5 7 (0.999%) CMDB
6 5 (0.713%) Enterprise Software
6 5 (0.713%) E-Learning
6 5 (0.713%) Blackberry
7 4 (0.571%) PaaS
7 4 (0.571%) Mobile App
7 4 (0.571%) IaaS
8 3 (0.428%) FMCG
8 3 (0.428%) Wiki
8 3 (0.428%) Credit Risk
8 3 (0.428%) Online Banking
8 3 (0.428%) Smartphone
9 2 (0.285%) Mainframe
9 2 (0.285%) Market Risk
9 2 (0.285%) Computer Science
9 2 (0.285%) Mobile Payment
Operating Systems
1 33 (4.708%) Windows
2 8 (1.141%) UNIX
2 8 (1.141%) Windows Server 2008
2 8 (1.141%) Windows 7
3 6 (0.856%) Windows XP
3 6 (0.856%) Linux
4 4 (0.571%) Solaris
5 3 (0.428%) Windows 8
5 3 (0.428%) Windows Vista
5 3 (0.428%) Windows NT
5 3 (0.428%) Windows 2000
6 1 (0.143%) CentOS
6 1 (0.143%) Red Hat Enterprise Linux
6 1 (0.143%) AIX
6 1 (0.143%) HPUX
Processes & Methodologies
1 462 (65.91%) ITIL
2 333 (47.50%) Service Delivery
3 243 (34.66%) Service Management
4 125 (17.83%) Project Management
5 98 (13.98%) PRINCE2
6 88 (12.55%) Change Management
7 61 (8.702%) Stakeholder Management
8 56 (7.989%) ITIL V3
9 43 (6.134%) Problem Management
10 42 (5.991%) PRINCE
11 40 (5.706%) E-Commerce
11 40 (5.706%) Incident Management
12 39 (5.563%) ITSM
13 37 (5.278%) Supplier Management
14 35 (4.993%) Stakeholder Engagement
15 30 (4.280%) Continuous Improvement
16 28 (3.994%) Performance Management
17 25 (3.566%) Release Management
18 22 (3.138%) Capacity Management
19 21 (2.996%) GAP Analysis
Programming Languages
1 18 (2.568%) SQL
2 6 (0.856%) C
3 2 (0.285%) Java
4 1 (0.143%) T-SQL
4 1 (0.143%) PHP
Qualifications
1 131 (18.69%) ITIL Certification
2 35 (4.993%) Degree
3 33 (4.708%) Security Cleared
4 13 (1.854%) SC Cleared
4 13 (1.854%) DV Cleared
5 12 (1.712%) PRINCE2 Certification
6 9 (1.284%) PRINCE2 Practitioner
7 6 (0.856%) PMP
7 6 (0.856%) PMI Certification
8 5 (0.713%) BC Cleared
9 4 (0.571%) ISEB
10 3 (0.428%) APMP
10 3 (0.428%) CCNP
10 3 (0.428%) Cisco Certification
11 2 (0.285%) Microsoft Certification
11 2 (0.285%) Citrix Certification
11 2 (0.285%) MCITP
12 1 (0.143%) Chartered Engineer
12 1 (0.143%) CTC Cleared
12 1 (0.143%) CISM
Quality Assurance & Compliance
1 134 (19.12%) SLA
2 10 (1.427%) QA
3 6 (0.856%) ISO 9001
4 4 (0.571%) ISO/IEC 27001
5 3 (0.428%) COBIT
5 3 (0.428%) Sarbanes-Oxley
6 2 (0.285%) ISO/IEC 20000
7 1 (0.143%) BS15000
7 1 (0.143%) ISO/IEC 17799
System Software
1 19 (2.710%) Active Directory
2 6 (0.856%) XenDesktop
2 6 (0.856%) vSphere
2 6 (0.856%) Hyper-V
3 5 (0.713%) NFS
4 4 (0.571%) VMware Infrastructure
5 1 (0.143%) XenApp
5 1 (0.143%) Xen
Systems Management
1 6 (0.856%) SCOM
2 5 (0.713%) Backup Exec
3 3 (0.428%) Cisco UCCX
3 3 (0.428%) Cisco UCCE
4 2 (0.285%) Puppet
4 2 (0.285%) SCCM
5 1 (0.143%) Splunk
5 1 (0.143%) CA Wily
5 1 (0.143%) HP Quality Center
5 1 (0.143%) Tivoli
5 1 (0.143%) Tivoli Storage Manager
Vendors
1 46 (6.562%) SAP
2 29 (4.137%) Microsoft
3 18 (2.568%) Citrix
4 16 (2.282%) Cisco
4 16 (2.282%) Remedy
5 13 (1.854%) VMware
5 13 (1.854%) Oracle
6 11 (1.569%) IBM
7 5 (0.713%) Lotus
8 4 (0.571%) Dell
8 4 (0.571%) Altiris
9 3 (0.428%) FatWire
9 3 (0.428%) BT
9 3 (0.428%) BMC
10 2 (0.285%) NetApp
10 2 (0.285%) Red Hat
10 2 (0.285%) HP
10 2 (0.285%) Business Objects
10 2 (0.285%) Murex
10 2 (0.285%) Mitel
Service Delivery Manager
Kingston Upon Thames, Surrey
To be considered for the role you will require - - Experience of Managing Large Internal Teams (End User Computing/Networks/App Support/Infrastructure etc) - Experience designing and implementing ITIL...
ReThink Recruitment
Rate: £450 - £490 per day
Posted: 22 May 2013
Service Delivery Manager ITIL
South West
Our prestigious client are currently looking for an experienced Service Delivery Manager to join the business on an initial 6 month contract to implement ITIL v3 processes within...
Sanderson
Rate: £300 - £350 per day
Posted: 20 May 2013
Service Delivery Manager
City of London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
Service Delivery Manager
City, London
The Role * Service Delivery Management within a Cisco environment * Drive the company's service department to continually better its performance * Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Posted: 20 May 2013
Service Delivery Manager/CTO - Cloud Platform, Shared Service, Surrey
Surrey
ICT Service Delivery Manager / Chief Technology Officer - Development of New Innovative Cloud Platform - Shared Service - Application Development & Support, Network Infrastructure Transformation... The ICT Service Delivery Manager / Chief Technology...
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: Up to £500 per day
Posted: 22 May 2013
IT Service Manager - Banking
London
Previous file transfer knowledge is not required as this role is not technically hands on, a more generalist infrastructure service delivery background is more applicable. The core focuses...
Huxley Associates
Rate: £45000 - £60000 per annum + Benefits + Bonus
Posted: 17 May 2013
Service Manager
Leicestershire
Location: Leicester, East Midlands Rate: £400-425 per day Duration: 3 months Essential Skills: - ITIL Service Management implementation - Organisational Change Management - PRINCE 2 Practitioner - Change Project Management MAIN...
LA International
Rate: £400 - £425 per day
Posted: 20 May 2013
Service Desk Manager
Oxfordshire, South East
This is a unique position to showcase your Leadership skills managing a team of 15-20 2nd Line support engineers. This role will suit an individual who has...
Hays Specialist Recruitment
Rate: £250.00 - £300.00 per day
Posted: 23 May 2013
Service Management Manager (Requirement and Acceptance)
London
Main Duties/ Responsibilities * Writing and delivering the acceptance strategy, * Bringing ways of working on board and possibly training them in the process* Directing the testing process and overseeing...
Capita Resourcing
Posted: 13 May 2013
Digital Service Manager
London
Working with our large retail banking client, we are looking for a Service Manager to work as part of a digital team, responsible for on-going BAU Service...
Reed Professional Services
Rate: £475 - £500 per day
Posted: 21 May 2013
IT Services Manager - 1st and 2nd Line management / ITIL
Manchester, North West
This ever growing organisation is seeking an IT Services Manager to provide management and training of 1st & 2nd line analysts, seniors and team leaders. You will also be...
Hudson
Rate: £35000 - £40000 per annum
Posted: 21 May 2013
End User Services Manager
Surrey
You will have overall leadership and set direction for the desktop team whilst providing strategy and guidance for Windows 7 application packaging deployment, and lead on the transition...
Harvey Nash plc
Rate: £340 per day
Posted: 22 May 2013
Service Transition Manager
London
Configuration Management: experience of CMDB development, maintenance and support... BCP planning and coordination, ensuring that practical IT Business Continuity and Disaster Recovery (DR) plans are maintained and tested,...
Global Technology Solutions Ltd
Rate: £300 - £348 per day
Posted: 22 May 2013
Service Manager- Retail Banking, Digital, Online, Banking app
London
Our large Banking client is looking to on board an accomplished Service Manager to join their Digital team on the Retail side of the business You will be...
Reed Professional Services
Rate: £425 - £475 per day + Circa
Posted: 22 May 2013
Technology Service Level Manager - Financial Services - West Mi
West Midlands
My client, a leading global financial services firm, urgently require an experienced Technology Service Level Manager to provide analysis and recommendation on how the global technology services can...
Lawrence Harvey IT & Change
Rate: £550 - £750 per day
Posted: 20 May 2013
Operations/ ITIL Service Desk Manager "Hornbill"
Kent, South East
Sand Resources have a need for an Experienced Service Desk Manager. I'm looking for someone to implement change management of the Service Desk (ITIL Process) and associated...
Sand Resources
Rate: £275 - £330 per day
Posted: 4 May 2013
Shared Services Project Manager
London
A Higher Education body in London are looking to recruit a Project Manager to help expand its shared services. You will be working closely with the directors to...
Real Staffing
Rate: £400 - £500 per day
Posted: 15 May 2013
Technical Services Manager - Luton
Luton, South East
You'll be required to manage the I.T infrastructure teams and third party suppliers in a way that encourages communication, team work and co-operation as well...
Rate: £450 - £500 per day
Posted: 3 May 2013
Service Manager- Radiology
South East England
Role: Operational Service Manager- Radiology Location: South East Duration: 3-6 months Day rate: £300 My client, an acute trust in the South East, is looking for an...
Computer Futures
Rate: £3 - £300 per annum
Posted: 23 May 2013
CHILDRENS SERVICES - TEAM MANAGERS X4 - London
North West
Do you possess a Diploma in Social Work or an experienced Senior Practitioner looking for the next step into Team Management... The Team Manager role is generally accepted...
Redrock Consulting Ltd
Rate: £30 - £33 per hour + NEGOTIABLE
Posted: 22 May 2013
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