The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 262 229 258
Rank change year-on-year
-33 +29
Contract jobs requiring a Service Manager 395 465 375
As % of all contract IT jobs located in England 0.84% 0.99% 0.83%
As % of the Job Titles category 0.89% 1.05% 0.88%
Number of daily rates quoted 246 301 239
Average daily rate £425 £400 £403
Average daily rate % change year-on-year
+6.25% -0.62%
90% offered a daily rate of more than £300 £275 £252
10% offered a daily rate of more than £575 £508 £550
UK excluding London average daily rate £400 £376 £350
% change year-on-year
+6.31% +7.50%
Number of hourly rates quoted 7 11 3
Average hourly rate £20.63 £23.00 £27.58
Average hourly rate % change year-on-year
-10.32% -16.60%
UK excluding London average hourly rate £20.63 £24.00 £27.50
% change year-on-year
-14.06% -12.72%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44626 44477 42797
As % of all contract IT jobs located in England 94.57% 94.45% 94.37%
Number of daily rates quoted 29076 28059 25830
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1591 1795 1920
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £11.00 £11.38
10% offered a hourly rate of more than £49.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 10 February 2016.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 161 £443 +6.62% 45
South East -15 77 £401 +6.09% 27
North West -1 44 £325 -18.75% 10
Yorkshire -19 24 £480 +20.00% 8
East of England +6 23 £444 -0.28% 9
East Midlands -8 18 £400 -16.23% 4
West Midlands -23 17 £425 +25.92% 7
South West -26 17 £375 - 5
North East -9 15 £600 +45.45% 1
Midlands - 1 - -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 10 February 2016, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 643 (68.48%) ITIL
2 435 (46.33%) Service Delivery
3 356 (37.91%) Service Management
4 233 (24.81%) Finance
5 165 (17.57%) ITIL Certification
6 147 (15.65%) Security Cleared
7 140 (14.91%) SLA
8 126 (13.42%) Project Management
9 125 (13.31%) ITIL V3
10 117 (12.46%) Stakeholder Management
11 113 (12.03%) Change Management
12 105 (11.18%) PRINCE2
13 104 (11.08%) Problem Management
14 102 (10.86%) SC Cleared
15 97 (10.33%) ITSM
16 93 (9.90%) Incident Management
17 78 (8.31%) Analytical Skills
18 70 (7.45%) Agile Software Development
19 60 (6.39%) Continuous Improvement
20 54 (5.75%) Telecoms
21 53 (5.64%) Banking
22 50 (5.32%) Data Centre
23 48 (5.11%) Risk Management
24 45 (4.79%) People Management
25 43 (4.58%) MS Office
25 43 (4.58%) Microsoft
26 41 (4.37%) Release Management
27 38 (4.05%) Supplier Management
27 38 (4.05%) Windows
28 36 (3.83%) MS Excel

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 10 February 2016, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (1.49%) SharePoint
2 13 (1.38%) Skype for Business
3 5 (0.53%) WebLogic
4 4 (0.43%) Oracle SOA Suite
4 4 (0.43%) WebSphere
5 3 (0.32%) Apache
5 3 (0.32%) CMS
5 3 (0.32%) Documentum
5 3 (0.32%) IIS
5 3 (0.32%) MS Exchange
5 3 (0.32%) OpenStack
5 3 (0.32%) Oracle Workflow
6 2 (0.21%) Cloud Foundry
6 2 (0.21%) Commerce Server
6 2 (0.21%) Confluence
6 2 (0.21%) IBM Notes
6 2 (0.21%) nginx
7 1 (0.11%) JBoss
7 1 (0.11%) Tomcat
Applications
1 43 (4.58%) MS Office
2 36 (3.83%) MS Excel
3 19 (2.02%) MS PowerPoint
4 10 (1.06%) Spreadsheet
5 7 (0.75%) MS Visio
6 6 (0.64%) MS Project
7 1 (0.11%) ProjectWise
7 1 (0.11%) S-PLUS
Business Applications
1 11 (1.17%) Remedy ITSM
2 6 (0.64%) SAP Oil and Gas
3 4 (0.43%) Oracle BPM
4 2 (0.21%) SAP HR
5 1 (0.11%) Dynamics AX
5 1 (0.11%) Maximo
5 1 (0.11%) Oracle EBS
5 1 (0.11%) Oracle ERP
5 1 (0.11%) Oracle Retail
5 1 (0.11%) SAP ERP
5 1 (0.11%) SAP GRC
5 1 (0.11%) SAP MM
5 1 (0.11%) SAP PM
5 1 (0.11%) SAP PP
5 1 (0.11%) SAP SD
5 1 (0.11%) SAP SRM
Cloud Services
1 9 (0.96%) Office 365
2 6 (0.64%) Amazon AWS
3 4 (0.43%) SuccessFactors
4 2 (0.21%) Amazon EC2
4 2 (0.21%) Amazon ElastiCache
4 2 (0.21%) Amazon S3
4 2 (0.21%) AWS CloudFormation
4 2 (0.21%) GitHub
4 2 (0.21%) SaaS
4 2 (0.21%) Virtual Private Cloud
5 1 (0.11%) Google Drive
5 1 (0.11%) HP Helion
Communications & Networking
1 15 (1.60%) LAN
2 11 (1.17%) WAN
3 10 (1.06%) Internet
4 9 (0.96%) Firewall
5 8 (0.85%) TCP/IP
6 7 (0.75%) 3G
6 7 (0.75%) 4G
7 6 (0.64%) GSM
7 6 (0.64%) NAS
7 6 (0.64%) SAN
8 5 (0.53%) MPLS
9 4 (0.43%) 2G
9 4 (0.43%) Radio Access Network
9 4 (0.43%) VoIP
10 3 (0.32%) DHCP
10 3 (0.32%) Skype
10 3 (0.32%) VPN
11 2 (0.21%) ATM
11 2 (0.21%) DNS
11 2 (0.21%) LDAP
Database & Business Intelligence
1 8 (0.85%) NoSQL
1 8 (0.85%) SQL Server
2 7 (0.75%) MongoDB
2 7 (0.75%) Oracle Database
3 6 (0.64%) Big Data
4 4 (0.43%) Oracle Database 10g
4 4 (0.43%) Oracle Database 11g
5 3 (0.32%) Data Mining
5 3 (0.32%) Data Warehouse
5 3 (0.32%) SAP BW
6 2 (0.21%) Amazon RDS
6 2 (0.21%) EDRMS
6 2 (0.21%) Redis
7 1 (0.11%) Crystal Reports
7 1 (0.11%) Hadoop
7 1 (0.11%) MySQL
7 1 (0.11%) SAP BI
7 1 (0.11%) SQL Server 2005
Development Applications
1 6 (0.64%) JIRA
2 4 (0.43%) Eclipse
2 4 (0.43%) Git (software)
3 3 (0.32%) CA Gen
3 3 (0.32%) Jenkins
4 2 (0.21%) Atlassian Bamboo
5 1 (0.11%) MSI
5 1 (0.11%) Sonatype Nexus
5 1 (0.11%) StarTeam
General
1 233 (24.81%) Finance
2 54 (5.75%) Telecoms
3 53 (5.64%) Banking
4 18 (1.92%) Retail
5 14 (1.49%) Manufacturing
6 13 (1.38%) Marketing
7 12 (1.28%) Legal
8 10 (1.06%) Law
9 8 (0.85%) Pharmaceutical
10 7 (0.75%) Back Office
10 7 (0.75%) Investment Banking
10 7 (0.75%) Publishing
11 6 (0.64%) Local Government
12 4 (0.43%) Billing
12 4 (0.43%) Electronics
12 4 (0.43%) Financial Institution
13 2 (0.21%) Games
13 2 (0.21%) Retail Banking
13 2 (0.21%) Spanish Language
14 1 (0.11%) Advertising
Libraries, Frameworks & Software Standards
1 12 (1.28%) Web Services
2 9 (0.96%) Middleware
3 6 (0.64%) JSON
3 6 (0.64%) WSDL
4 5 (0.53%) Oracle Fusion
5 4 (0.43%) Java EE
5 4 (0.43%) Spring
6 2 (0.21%) EDI
6 2 (0.21%) RESTful
7 1 (0.11%) CGI
7 1 (0.11%) JFC
7 1 (0.11%) Loki
7 1 (0.11%) WAP
Miscellaneous
1 78 (8.31%) Analytical Skills
2 50 (5.32%) Data Centre
3 34 (3.62%) Management Information System
4 12 (1.28%) FMCG
5 11 (1.17%) NHS
5 11 (1.17%) Performance Metrics
6 8 (0.85%) CMDB
6 8 (0.85%) Statistics
6 8 (0.85%) User Experience
7 5 (0.53%) Internet of Things
7 5 (0.53%) PMI
7 5 (0.53%) Visualisation
8 4 (0.43%) Blackberry
8 4 (0.43%) Life Science
9 3 (0.32%) Mainframe
9 3 (0.32%) Social Media
10 2 (0.21%) Client/Server
10 2 (0.21%) Driving Licence
10 2 (0.21%) Private Cloud
10 2 (0.21%) Smartcard
Operating Systems
1 38 (4.05%) Windows
2 22 (2.34%) Windows 7
3 11 (1.17%) Unix
4 6 (0.64%) Android
5 5 (0.53%) Windows XP
6 4 (0.43%) Apple iOS
6 4 (0.43%) Linux
6 4 (0.43%) Windows 8
7 2 (0.21%) Windows Server
8 1 (0.11%) Mac OS X
8 1 (0.11%) Red Hat Enterprise Linux
8 1 (0.11%) Solaris
Processes & Methodologies
1 643 (68.48%) ITIL
2 435 (46.33%) Service Delivery
3 356 (37.91%) Service Management
4 126 (13.42%) Project Management
5 125 (13.31%) ITIL V3
6 117 (12.46%) Stakeholder Management
7 113 (12.03%) Change Management
8 105 (11.18%) PRINCE2
9 104 (11.08%) Problem Management
10 97 (10.33%) ITSM
11 93 (9.90%) Incident Management
12 70 (7.45%) Agile Software Development
13 60 (6.39%) Continuous Improvement
14 48 (5.11%) Risk Management
15 45 (4.79%) People Management
16 41 (4.37%) Release Management
17 38 (4.05%) Supplier Management
18 31 (3.30%) Transition Management
19 29 (3.09%) Configuration Management
19 29 (3.09%) Process Improvement
Programming Languages
1 14 (1.49%) JavaScript
2 13 (1.38%) SQL
3 12 (1.28%) Java
4 11 (1.17%) Python
5 9 (0.96%) C++
6 4 (0.43%) C
6 4 (0.43%) PL/SQL
7 3 (0.32%) Bash Shell
7 3 (0.32%) PHP
7 3 (0.32%) PowerShell
7 3 (0.32%) VBA
8 2 (0.21%) COBOL
9 1 (0.11%) Perl
9 1 (0.11%) Ruby
Qualifications
1 165 (17.57%) ITIL Certification
2 147 (15.65%) Security Cleared
3 102 (10.86%) SC Cleared
4 36 (3.83%) ITIL Foundation Certificate
5 33 (3.51%) Degree
6 29 (3.09%) DV Cleared
7 15 (1.60%) PRINCE2 Practitioner
8 14 (1.49%) PRINCE2 Certification
9 13 (1.38%) PMI Certification
10 9 (0.96%) APMP
10 9 (0.96%) PMP
11 8 (0.85%) BPSS Clearance
12 6 (0.64%) MCP
12 6 (0.64%) Microsoft Certification
13 5 (0.53%) MCSE
14 3 (0.32%) MBA
14 3 (0.32%) MBCS
14 3 (0.32%) MCDST
15 2 (0.21%) CTC Cleared
15 2 (0.21%) Six Sigma Black Belt
Quality Assurance & Compliance
1 140 (14.91%) SLA
2 18 (1.92%) Disclosure Scotland
3 11 (1.17%) QA
4 6 (0.64%) ISO 9001
5 4 (0.43%) RMADS
6 3 (0.32%) ISO22301
6 3 (0.32%) Sarbanes-Oxley
7 2 (0.21%) ISO/IEC 27001
7 2 (0.21%) JSP 440
8 1 (0.11%) BS7799
8 1 (0.11%) ISO 9002
8 1 (0.11%) ISO/IEC 20000
System Software
1 18 (1.92%) Active Directory
2 5 (0.53%) VMware Infrastructure
3 2 (0.21%) Hyper-V
3 2 (0.21%) Microsoft App-V
4 1 (0.11%) IAG
4 1 (0.11%) Oracle RAC
4 1 (0.11%) Terminal Server
4 1 (0.11%) XenApp
Systems Management
1 10 (1.06%) Cisco IPCC
2 9 (0.96%) ZABBIX
3 7 (0.75%) SCCM
4 6 (0.64%) AirWatch
5 3 (0.32%) SCSM
6 2 (0.21%) SCOM
7 1 (0.11%) Ansible
7 1 (0.11%) CA Wily
7 1 (0.11%) Forefront Identity Manager
7 1 (0.11%) HP UCMDB
7 1 (0.11%) Nagios
7 1 (0.11%) Opscode Chef
7 1 (0.11%) Opsview
7 1 (0.11%) Puppet
7 1 (0.11%) SCOrch
7 1 (0.11%) SCVMM
7 1 (0.11%) WMI
7 1 (0.11%) Zenoss
Vendors
1 43 (4.58%) Microsoft
2 34 (3.62%) SAP
3 27 (2.88%) ServiceNow
4 19 (2.02%) Oracle
5 15 (1.60%) Remedy
6 14 (1.49%) HP
7 11 (1.17%) BMC
7 11 (1.17%) Genesys
8 8 (0.85%) Citrix
8 8 (0.85%) VMware
9 7 (0.75%) BT
9 7 (0.75%) Cisco
10 6 (0.64%) Verint
11 4 (0.43%) IBM
11 4 (0.43%) Pega
12 3 (0.32%) Informatica
12 3 (0.32%) JD Edwards
13 2 (0.21%) Avaya
13 2 (0.21%) EMC
13 2 (0.21%) Lotus
London
Experis Ltd
Rate: £300.00 - £350.00 per day
Posted: 2 days ago
Berkshire
Square One Resources
Rate: Up to £500 per day
Posted: 2 days ago
Bromley, Kent
Hays Finance Technology
Rate: £400.00 - £500.00 per day
Posted: 5 days ago
Oxford, Oxfordshire
Jenrick IT
Rate: £380 - £400 per day
Posted: 6 days ago
Ipswich, Suffolk
Lorien Resourcing
Posted: 6 days ago
London
Lorien Resourcing
Posted: 6 days ago
Berkshire
Vivid Resourcing
Rate: £200 - 250 per day
Posted: 6 days ago
England
Vivid Resourcing
Rate: Market related
Posted: 9 days ago
Bracknell
People Source Consulting
Rate: £300 - £344 per day
Posted: 9 days ago
London
Real Staffing
Rate: £300 - £325 per day
Posted: 9 days ago
London
IQ Telecom
Rate: £375 - £400 per day + expenses
Posted: 12 days ago
London
Computer Futures
Rate: £217 per day
Posted: 14 days ago
East Midlands
Hays Specialist Recruitment Ltd
Rate: £300.00 - £375.00 per day
Posted: 19 days ago
City of London
Computer Futures
Rate: £217 per day
Posted: 20 days ago
London
IQ Public Sector
Rate: £700.00 - £730.00 per day
Posted: 22 days ago
London
Computer Futures
Rate: £250 per day + competitive
Posted: 27 days ago