The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 251 237 271
Rank change year-on-year
-14 +34
Contract jobs requiring a Service Manager 438 391 311
As % of all contract IT jobs located in England 0.86% 0.82% 0.70%
As % of the Job Titles category 0.93% 0.88% 0.75%
Number of daily rates quoted 283 222 184
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£410 £390 £400
Average daily rate % change year-on-year
+5.12% -2.50%
90% offered a daily rate of more than £302 £286 £282
10% offered a daily rate of more than £550 £525 £544
UK excluding London average daily rate £400 £380 £343
% change year-on-year
+5.26% +10.94%
Number of hourly rates quoted 4 14 3
Average hourly rate £30.52 £31.00 £85.00
Average hourly rate % change year-on-year
-1.54% -63.52%
90% offered a hourly rate of more than £21.41 £25.00 £61.00
10% offered a hourly rate of more than £62.20 £66.50 £157.00
UK excluding London average hourly rate £30.52 £28.17 £130.00
% change year-on-year
+8.36% -78.33%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46875 44412 41390
As % of all contract IT jobs located in England 92.50% 92.75% 92.75%
Number of daily rates quoted 30107 27634 24617
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1774 1804 1984
Average hourly rate £17.00 £16.50 £19.00
Average hourly rate % change year-on-year
+3.03% -13.15%
90% offered a hourly rate of more than £11.00 £10.50 £11.35
10% offered a hourly rate of more than £40.76 £38.50 £41.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 3 July 2015.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 3 July 2015.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 161 £435 +5.45% 49
South East -4 98 £400 +3.89% 23
South West -7 39 £425 +3.03% 10
North West -11 36 £350 -11.39% 11
West Midlands 0 30 £400 +6.66% 12
East of England -1 30 £403 -10.55% 9
East Midlands -1 22 £411 +49.27% 3
Yorkshire -23 19 £425 +16.43% 7
Midlands -1 2 £550 +46.66%
North East - 2 £475 - 3
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 586 (64.97%) ITIL
2 416 (46.12%) Service Delivery
3 374 (41.46%) Service Management
4 187 (20.73%) Finance
5 169 (18.74%) SLA
6 136 (15.08%) ITIL Certification
7 131 (14.52%) Project Management
8 119 (13.19%) Change Management
9 115 (12.75%) Security Cleared
10 100 (11.09%) Stakeholder Management
11 99 (10.98%) ITSM
12 98 (10.86%) PRINCE2
13 94 (10.42%) SC Cleared
14 84 (9.31%) Problem Management
15 78 (8.65%) Incident Management
16 65 (7.21%) Telecoms
16 65 (7.21%) Microsoft
17 48 (5.32%) Analytical Skills
18 46 (5.10%) Data Centre
18 46 (5.10%) Coaching
19 45 (4.99%) Degree
19 45 (4.99%) Supplier Management
20 43 (4.77%) ITIL V3
21 42 (4.66%) Continuous Improvement
22 40 (4.43%) MS Excel
23 39 (4.32%) SAP
23 39 (4.32%) Agile Software Development
24 37 (4.10%) Windows
25 36 (3.99%) MS Office
26 33 (3.66%) CRM

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (2.88%) SharePoint
2 7 (0.78%) MS Exchange
2 7 (0.78%) Lync
3 5 (0.55%) Exchange Server 2010
4 2 (0.22%) CMS
4 2 (0.22%) WebLogic
4 2 (0.22%) IIS
4 2 (0.22%) Apache
4 2 (0.22%) MQSeries
5 1 (0.11%) IBM Notes
5 1 (0.11%) SharePoint 2013
Applications
1 40 (4.43%) MS Excel
2 36 (3.99%) MS Office
3 20 (2.22%) MS Project
4 13 (1.44%) MS PowerPoint
5 12 (1.33%) MS Visio
6 3 (0.33%) Spreadsheet
7 1 (0.11%) Acrobat
Business Applications
1 13 (1.44%) Remedy ITSM
2 9 (1.00%) SAP FI/CO
2 9 (1.00%) SAP CO
2 9 (1.00%) SAP FI
3 7 (0.78%) SAP BPC
4 4 (0.44%) SAP ERP
4 4 (0.44%) SAP Oil and Gas
5 3 (0.33%) assyst
6 2 (0.22%) Dynamics CRM
6 2 (0.22%) Oracle Procure-to-Pay
6 2 (0.22%) Magento
7 1 (0.11%) MultiFonds
7 1 (0.11%) Oracle Retail
7 1 (0.11%) Dynamics AX
7 1 (0.11%) HiPortfolio
7 1 (0.11%) SAP HR
7 1 (0.11%) SAP SM
Cloud Services
1 9 (1.00%) SaaS
2 6 (0.67%) Office 365
3 5 (0.55%) Cloud Computing
4 3 (0.33%) Amazon AWS
5 1 (0.11%) IaaS
5 1 (0.11%) SoftLayer
Communications & Networking
1 24 (2.66%) Internet
2 14 (1.55%) Broadband
2 14 (1.55%) LAN
2 14 (1.55%) WAN
3 7 (0.78%) VPN
3 7 (0.78%) Firewall
3 7 (0.78%) SAN
4 5 (0.55%) Wi-Fi
5 4 (0.44%) DHCP
5 4 (0.44%) Network Security
5 4 (0.44%) NAS
5 4 (0.44%) PABX
6 3 (0.33%) Unified Communications
6 3 (0.33%) TCP/IP
6 3 (0.33%) VoIP
6 3 (0.33%) DNS
6 3 (0.33%) Wireless
7 2 (0.22%) 2G
7 2 (0.22%) 3G
7 2 (0.22%) IPv4
Database & Business Intelligence
1 12 (1.33%) SQL Server
2 6 (0.67%) BusinessObjects
3 3 (0.33%) Crystal Reports
4 2 (0.22%) Oracle Reports
4 2 (0.22%) Data Warehouse
4 2 (0.22%) SQL Server 2008
4 2 (0.22%) SQL Server 2012
4 2 (0.22%) Oracle Database
5 1 (0.11%) Big Data
5 1 (0.11%) EDMS
5 1 (0.11%) QlikView
5 1 (0.11%) DB2
Development Applications
1 2 (0.22%) JIRA
2 1 (0.11%) RequisitePro
General
1 187 (20.73%) Finance
2 65 (7.21%) Telecoms
3 27 (2.99%) Banking
3 27 (2.99%) Retail
4 15 (1.66%) Publishing
5 14 (1.55%) Marketing
6 11 (1.22%) Legal
6 11 (1.22%) Manufacturing
7 10 (1.11%) Pharmaceutical
8 9 (1.00%) Local Government
8 9 (1.00%) Billing
9 8 (0.89%) Back Office
10 7 (0.78%) Advertising
10 7 (0.78%) Law
10 7 (0.78%) Investment Banking
11 5 (0.55%) Spanish Language
12 4 (0.44%) Electronics
13 3 (0.33%) Games
14 2 (0.22%) Multimedia
14 2 (0.22%) French Language
Libraries, Frameworks & Software Standards
1 8 (0.89%) .NET
2 5 (0.55%) Web Services
3 3 (0.33%) XML
3 3 (0.33%) EDI
4 2 (0.22%) J2EE
4 2 (0.22%) Middleware
4 2 (0.22%) SOAP
5 1 (0.11%) JNDI
5 1 (0.11%) .NET Framework
5 1 (0.11%) Oracle Fusion
5 1 (0.11%) Doctrine
5 1 (0.11%) ASP.NET
5 1 (0.11%) JDBC
5 1 (0.11%) JSP
5 1 (0.11%) WSDL
Miscellaneous
1 48 (5.32%) Analytical Skills
2 46 (5.10%) Data Centre
3 25 (2.77%) Management Information System
4 21 (2.33%) NHS
5 17 (1.88%) DTV
6 11 (1.22%) Statistics
7 10 (1.11%) Performance Metrics
8 9 (1.00%) CMDB
8 9 (1.00%) FMCG
9 6 (0.67%) PMI
10 5 (0.55%) Economics
10 5 (0.55%) Computer Science
11 4 (0.44%) SecurID
11 4 (0.44%) Data Protection Act
11 4 (0.44%) Mainframe
11 4 (0.44%) User Experience
12 3 (0.33%) Biometrics
12 3 (0.33%) Hedge funds
13 2 (0.22%) Private Cloud
13 2 (0.22%) Hybrid Cloud
Operating Systems
1 37 (4.10%) Windows
2 9 (1.00%) Windows Server 2008
2 9 (1.00%) Windows 7
3 7 (0.78%) Windows Server 2003
4 5 (0.55%) Linux
4 5 (0.55%) Windows XP
5 4 (0.44%) Windows 8
5 4 (0.44%) UNIX
6 3 (0.33%) Windows Server 2012
6 3 (0.33%) Apple iOS
6 3 (0.33%) Android
7 1 (0.11%) Windows 2000 Server
7 1 (0.11%) Red Hat Enterprise Linux
7 1 (0.11%) Mac OS X
7 1 (0.11%) AIX
Processes & Methodologies
1 586 (64.97%) ITIL
2 416 (46.12%) Service Delivery
3 374 (41.46%) Service Management
4 131 (14.52%) Project Management
5 119 (13.19%) Change Management
6 100 (11.09%) Stakeholder Management
7 99 (10.98%) ITSM
8 98 (10.86%) PRINCE2
9 84 (9.31%) Problem Management
10 78 (8.65%) Incident Management
11 46 (5.10%) Coaching
12 45 (4.99%) Supplier Management
13 43 (4.77%) ITIL V3
14 42 (4.66%) Continuous Improvement
15 39 (4.32%) Agile Software Development
16 33 (3.66%) CRM
16 33 (3.66%) Capacity Management
17 30 (3.33%) Release Management
17 30 (3.33%) Configuration Management
17 30 (3.33%) Business Continuity
Programming Languages
1 10 (1.11%) SQL
2 8 (0.89%) Java
3 6 (0.67%) C#
4 3 (0.33%) C
4 3 (0.33%) VB.NET
5 1 (0.11%) T-SQL
5 1 (0.11%) COBOL
Qualifications
1 136 (15.08%) ITIL Certification
2 115 (12.75%) Security Cleared
3 94 (10.42%) SC Cleared
4 45 (4.99%) Degree
5 33 (3.66%) ITIL Foundation Certificate
6 25 (2.77%) DV Cleared
7 15 (1.66%) PMI Certification
8 13 (1.44%) PRINCE2 Certification
9 9 (1.00%) PMP
10 8 (0.89%) Cisco Certification
10 8 (0.89%) CCNA
10 8 (0.89%) PRINCE2 Practitioner
11 5 (0.55%) MCSE
11 5 (0.55%) Microsoft Certification
12 4 (0.44%) Six Sigma Black Belt
12 4 (0.44%) APMP
13 2 (0.22%) Six Sigma Green Belt
13 2 (0.22%) MCP
13 2 (0.22%) CCNP
13 2 (0.22%) ISEB
Quality Assurance & Compliance
1 169 (18.74%) SLA
2 18 (2.00%) QA
3 17 (1.88%) ISO/IEC 27001
4 11 (1.22%) ISO 9001
5 7 (0.78%) COBIT
6 2 (0.22%) Sarbanes-Oxley
7 1 (0.11%) BS15000
7 1 (0.11%) ISO 14001
System Software
1 18 (2.00%) Active Directory
2 8 (0.89%) VMware Infrastructure
3 4 (0.44%) Hyper-V
4 1 (0.11%) XenApp
4 1 (0.11%) Firmware
4 1 (0.11%) Microsoft Virtual Server
Systems Management
1 11 (1.22%) SCCM
2 5 (0.55%) SCSM
3 3 (0.33%) OVSD
4 2 (0.22%) NetBackup
4 2 (0.22%) SCOrch
4 2 (0.22%) SCOM
5 1 (0.11%) HP Quality Center
5 1 (0.11%) CA LISA
Vendors
1 65 (7.21%) Microsoft
2 39 (4.32%) SAP
3 23 (2.55%) Remedy
4 22 (2.44%) HP
5 18 (2.00%) Cisco
5 18 (2.00%) BMC
6 17 (1.88%) ServiceNow
7 16 (1.77%) VMware
8 15 (1.66%) Oracle
9 14 (1.55%) Citrix
10 10 (1.11%) NetApp
11 6 (0.67%) EMC
11 6 (0.67%) Business Objects
11 6 (0.67%) IBM
11 6 (0.67%) NetScout
12 5 (0.55%) Salesforce.com
13 4 (0.44%) Dell
14 3 (0.33%) Siebel
14 3 (0.33%) BT
14 3 (0.33%) LANDesk
Essex
CPS Group UK
Rate: Market related
Posted: Yesterday
South West England
Computer Futures
Rate: competitive
Posted: Yesterday
Chessington, Surrey
ReThink Recruitment
Posted: Yesterday
London
Venturi
Rate: £350 - £400 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £350 - £410 per day
Posted: 2 days ago
City of London
Real Staffing
Rate: competitive
Posted: 3 days ago
Worthing, West Sussex
Connectus
Rate: £375 - £450 per day
Posted: 4 days ago
England
Real Staffing
Rate: competitive
Posted: 4 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 5 days ago
City, London
Sogeti
Rate: Competitive Day Rate
Posted: 5 days ago
Middlesex
Hays Finance Technology
Rate: £375.00 - £425.00 per annum
Posted: 5 days ago
South West London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £470.00 per annum
Posted: 5 days ago
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: 5 days ago
London
Computer Futures
Rate: £350 - £375 per annum + competitive
Posted: 12 days ago
London
Real Staffing
Rate: £200 - £220 per day
Posted: 15 days ago
Liverpool
Venturi
Rate: £250 - £335 per day
Posted: 15 days ago
South East England
Real Staffing
Rate: DOE
Posted: 18 days ago
London
Computer Futures
Rate: competitive
Posted: 22 days ago
London
Interquest - IQ Public Sector
Rate: £300 - £340 per annum
Posted: 24 days ago
London
Real Staffing
Posted: 25 days ago