The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Services Manager
Rank 234 255 210
Rank change year-on-year
+21 -45
Contract jobs requiring a Service Manager 445 397 399
As % of all contract IT jobs located in England 0.88% 0.80% 0.93%
As % of the Job Titles category 0.95% 0.87% 1.00%
Number of daily rates quoted 276 233 233
Average daily rate
Keep up to 90%
of your Daily Rate
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£410 £400 £400
Average daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £283 £276 £264
10% offered a daily rate of more than £550 £525 £523
UK excluding London average daily rate £400 £385 £388
% change year-on-year
+3.89% -0.64%
Number of hourly rates quoted 3 7 8
Average hourly rate £18.00 £50.00 £19.39
Average hourly rate % change year-on-year
-64.00% +157.86%
UK excluding London average hourly rate £18.50 £20.00 £19.39
% change year-on-year
-7.50% +3.14%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46651 45814 39905
As % of all contract IT jobs located in England 92.34% 92.37% 92.77%
Number of daily rates quoted 28796 28459 23430
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+0.94% -0.93%
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1839 1844 2046
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 27 April 2015.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 153 £425 +2.71% 48
South East +11 116 £375 -3.84% 29
South West +5 36 £405 +1.25% 9
North West -13 34 £375 -19.78% 13
East of England +24 28 £450 +20.00% 13
West Midlands -16 28 £419 +30.45% 15
Yorkshire -17 26 £425 +9.67% 8
East Midlands -3 19 £375 +36.36% 18
Midlands +2 3 £550 +53.84%
North East -1 3 £430 -1.71% 4
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 27 April 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 573 (63.11%) ITIL
2 472 (51.98%) Service Delivery
3 352 (38.77%) Service Management
4 195 (21.48%) Finance
5 159 (17.51%) SLA
5 159 (17.51%) Project Management
6 144 (15.86%) Security Cleared
7 133 (14.65%) ITIL Certification
8 114 (12.56%) SC Cleared
9 109 (12.00%) Stakeholder Management
10 102 (11.23%) Change Management
11 96 (10.57%) PRINCE2
12 83 (9.14%) ITSM
13 82 (9.03%) Telecoms
14 79 (8.70%) Microsoft
15 70 (7.71%) Problem Management
16 56 (6.17%) Incident Management
17 55 (6.06%) MS Office
18 54 (5.95%) Degree
19 48 (5.29%) Analytical Skills
20 45 (4.96%) Supplier Management
20 45 (4.96%) Windows
21 42 (4.63%) Agile Software Development
22 39 (4.30%) ITIL V3
22 39 (4.30%) Continuous Improvement
23 37 (4.07%) Line Management
24 36 (3.96%) Coaching
25 35 (3.85%) People Management
26 34 (3.74%) Banking
26 34 (3.74%) Management Information System

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 27 April 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (3.52%) SharePoint
2 9 (0.99%) Lync
3 8 (0.88%) WebSphere
4 4 (0.44%) Apache Solr
4 4 (0.44%) WebLogic
4 4 (0.44%) Tomcat
5 3 (0.33%) MS Exchange
6 2 (0.22%) MQSeries
6 2 (0.22%) Apache
6 2 (0.22%) Exchange Server 2010
6 2 (0.22%) OpenStack
7 1 (0.11%) SharePoint 2013
7 1 (0.11%) Exchange Server 2007
7 1 (0.11%) Drupal
7 1 (0.11%) IBM Notes
7 1 (0.11%) SAS
7 1 (0.11%) Exchange Server 2003
Applications
1 55 (6.06%) MS Office
2 30 (3.30%) MS Excel
3 23 (2.53%) MS Project
4 20 (2.20%) MS Visio
5 9 (0.99%) MS PowerPoint
6 4 (0.44%) SPSS
7 3 (0.33%) Spreadsheet
8 1 (0.11%) Acrobat
Business Applications
1 9 (0.99%) Remedy ITSM
2 5 (0.55%) Oracle Procure-to-Pay
3 3 (0.33%) SAP ERP
3 3 (0.33%) SAP CO
3 3 (0.33%) SAP Oil and Gas
3 3 (0.33%) assyst
3 3 (0.33%) SAP FI
3 3 (0.33%) Endur
3 3 (0.33%) SAP FI/CO
4 2 (0.22%) SAP SM
4 2 (0.22%) Dynamics CRM
4 2 (0.22%) Magento
4 2 (0.22%) SAP BPC
5 1 (0.11%) Oracle Retail
5 1 (0.11%) Oracle EBS R12
5 1 (0.11%) MultiFonds
5 1 (0.11%) SAP HR
5 1 (0.11%) HiPortfolio
5 1 (0.11%) Maximo
5 1 (0.11%) Findur
Cloud Services
1 7 (0.77%) Cloud Computing
2 6 (0.66%) SaaS
3 4 (0.44%) IaaS
4 3 (0.33%) Office 365
4 3 (0.33%) PaaS
5 2 (0.22%) SuccessFactors
6 1 (0.11%) Google Analytics
6 1 (0.11%) Google Apps
6 1 (0.11%) Amazon AWS
Communications & Networking
1 24 (2.64%) Internet
2 13 (1.43%) LAN
2 13 (1.43%) WAN
3 12 (1.32%) Broadband
4 8 (0.88%) 3G
4 8 (0.88%) Firewall
5 7 (0.77%) Unified Communications
5 7 (0.77%) Radio Access Network
6 6 (0.66%) 4G
7 5 (0.55%) Wi-Fi
7 5 (0.55%) SAN
8 4 (0.44%) VoIP
8 4 (0.44%) Network Security
9 3 (0.33%) Wireless
10 2 (0.22%) 2G
10 2 (0.22%) Intranet
10 2 (0.22%) VPN
10 2 (0.22%) MPLS
11 1 (0.11%) BGP
11 1 (0.11%) ICMP
Database & Business Intelligence
1 10 (1.10%) SQL Server
2 6 (0.66%) Crystal Reports
3 5 (0.55%) Oracle Reports
4 4 (0.44%) Oracle Database
5 3 (0.33%) SQL Server 2008
6 2 (0.22%) Big Data
6 2 (0.22%) Oracle Database 11g
7 1 (0.11%) SQL Server 2012
7 1 (0.11%) Data Warehouse
7 1 (0.11%) BusinessObjects
7 1 (0.11%) SQL Server 2000
7 1 (0.11%) SQL Server 2005
Development Applications
1 4 (0.44%) JUnit
2 1 (0.11%) JIRA
General
1 195 (21.48%) Finance
2 82 (9.03%) Telecoms
3 34 (3.74%) Banking
4 22 (2.42%) Retail
5 15 (1.65%) Billing
6 13 (1.43%) Marketing
7 12 (1.32%) Investment Banking
7 12 (1.32%) Legal
8 11 (1.21%) Publishing
9 10 (1.10%) Back Office
10 9 (0.99%) Pharmaceutical
10 9 (0.99%) Law
10 9 (0.99%) Manufacturing
11 6 (0.66%) Local Government
12 4 (0.44%) Advertising
12 4 (0.44%) Front Office
12 4 (0.44%) Electronics
13 3 (0.33%) Games
14 2 (0.22%) Spanish Language
15 1 (0.11%) Multimedia
Libraries, Frameworks & Software Standards
1 10 (1.10%) J2EE
2 7 (0.77%) .NET
2 7 (0.77%) Middleware
3 5 (0.55%) Web Services
4 4 (0.44%) EDI
5 2 (0.22%) XML
6 1 (0.11%) .NET Framework
6 1 (0.11%) Oracle Fusion
6 1 (0.11%) RESTful
6 1 (0.11%) HTML
6 1 (0.11%) ASP.NET
6 1 (0.11%) SOAP
Miscellaneous
1 48 (5.29%) Analytical Skills
2 34 (3.74%) Management Information System
3 23 (2.53%) NHS
4 13 (1.43%) DTV
5 10 (1.10%) Performance Metrics
6 7 (0.77%) Statistics
7 6 (0.66%) Data Protection Act
7 6 (0.66%) Economics
7 6 (0.66%) Computer Science
7 6 (0.66%) Open Source
7 6 (0.66%) FMCG
8 5 (0.55%) User Experience
9 4 (0.44%) SecurID
10 3 (0.33%) Mainframe
10 3 (0.33%) GIS
10 3 (0.33%) Client/Server
10 3 (0.33%) Video Conferencing
10 3 (0.33%) Enterprise Software
11 2 (0.22%) Smart Meter
11 2 (0.22%) iPad
Operating Systems
1 45 (4.96%) Windows
2 12 (1.32%) Linux
3 10 (1.10%) UNIX
4 6 (0.66%) Windows 7
5 5 (0.55%) Windows Server 2008
6 4 (0.44%) Red Hat Enterprise Linux
6 4 (0.44%) Windows XP
6 4 (0.44%) Windows Server 2003
7 3 (0.33%) Windows Mobile
8 2 (0.22%) Android
8 2 (0.22%) Apple iOS
8 2 (0.22%) Windows 8
8 2 (0.22%) SUSE
9 1 (0.11%) Mac OS X
9 1 (0.11%) Windows 2000
9 1 (0.11%) AIX
9 1 (0.11%) Solaris
9 1 (0.11%) Windows Server 2012
9 1 (0.11%) Windows Vista
9 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 573 (63.11%) ITIL
2 472 (51.98%) Service Delivery
3 352 (38.77%) Service Management
4 159 (17.51%) Project Management
5 109 (12.00%) Stakeholder Management
6 102 (11.23%) Change Management
7 96 (10.57%) PRINCE2
8 83 (9.14%) ITSM
9 70 (7.71%) Problem Management
10 56 (6.17%) Incident Management
11 45 (4.96%) Supplier Management
12 42 (4.63%) Agile Software Development
13 39 (4.30%) ITIL V3
13 39 (4.30%) Continuous Improvement
14 37 (4.07%) Line Management
15 36 (3.96%) Coaching
16 35 (3.85%) People Management
17 32 (3.52%) Transition Management
18 31 (3.41%) Capacity Management
19 29 (3.19%) Release Management
Programming Languages
1 12 (1.32%) Java
2 10 (1.10%) SQL
3 3 (0.33%) C#
3 3 (0.33%) VB.NET
4 2 (0.22%) C
5 1 (0.11%) T-SQL
Qualifications
1 144 (15.86%) Security Cleared
2 133 (14.65%) ITIL Certification
3 114 (12.56%) SC Cleared
4 54 (5.95%) Degree
5 33 (3.63%) DV Cleared
6 18 (1.98%) ITIL Foundation Certificate
7 14 (1.54%) PRINCE2 Practitioner
8 13 (1.43%) PRINCE2 Certification
9 8 (0.88%) PMI Certification
10 7 (0.77%) Cisco Certification
10 7 (0.77%) CCNA
11 6 (0.66%) ISEB
11 6 (0.66%) PMP
12 5 (0.55%) Microsoft Certification
12 5 (0.55%) MCSE
13 4 (0.44%) APMP
14 3 (0.33%) Six Sigma Green Belt
14 3 (0.33%) Six Sigma Black Belt
15 2 (0.22%) CISM
15 2 (0.22%) ISEB Practitioner
Quality Assurance & Compliance
1 159 (17.51%) SLA
2 15 (1.65%) QA
3 11 (1.21%) ISO/IEC 27001
4 10 (1.10%) ISO 9001
5 4 (0.44%) COBIT
6 3 (0.33%) Sarbanes-Oxley
7 2 (0.22%) BS15000
8 1 (0.11%) ISO 14001
System Software
1 13 (1.43%) Active Directory
2 6 (0.66%) VMware Infrastructure
3 3 (0.33%) Hyper-V
4 2 (0.22%) Firmware
5 1 (0.11%) Microsoft Virtual Server
5 1 (0.11%) VMware ESXi
Systems Management
1 8 (0.88%) OVSD
1 8 (0.88%) SCCM
2 4 (0.44%) SCSM
3 2 (0.22%) HP Quality Center
3 2 (0.22%) Tivoli
3 2 (0.22%) NetBackup
4 1 (0.11%) OpenView
4 1 (0.11%) BMC PATROL
4 1 (0.11%) Control-M
4 1 (0.11%) SCOrch
4 1 (0.11%) SCOM
Vendors
1 79 (8.70%) Microsoft
2 31 (3.41%) SAP
3 24 (2.64%) HP
4 16 (1.76%) BMC
4 16 (1.76%) Oracle
4 16 (1.76%) Cisco
4 16 (1.76%) Remedy
5 13 (1.43%) Citrix
6 11 (1.21%) IBM
6 11 (1.21%) VMware
7 9 (0.99%) ServiceNow
7 9 (0.99%) NetApp
8 7 (0.77%) EMC
9 6 (0.66%) NetScout
10 5 (0.55%) Salesforce.com
11 4 (0.44%) i2
11 4 (0.44%) Dell
11 4 (0.44%) Cognos
11 4 (0.44%) hybris
12 3 (0.33%) LANDesk
Leicester, Leicestershire
Uniting Ambition
Rate: Market related
Posted: 13 hours ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per annum
Posted: 15 hours ago
Middlesex
Experis Ltd
Rate: £250 - £290 per day
Posted: 3 days ago
Woking, Surrey
Brightred Resourcing Limited
Rate: From £380 to £450 per day
Posted: 3 days ago
London
Lorien Resourcing
Rate: Market Rates + Negotiable
Posted: 3 days ago
London
Interaction Recruitment PLC
Rate: £400 - 430 per day + .
Posted: 4 days ago
Oldbury, West Midlands (County)
CF Appointments
Rate: From £45,000 to £45,000 per annum
Posted: 4 days ago
London, United Kingdom
London Borough of Lewisham
Rate: £51,045 - £55,005pa (SMG1) + Benefits
Posted: 4 days ago
Durham
Computer Futures
Rate: £400 - £425 per day + competitive
Posted: 4 days ago
South East England
Computer Futures
Rate: competitive
Posted: 5 days ago
Manchester, Lancashire
Coburg Banks IT
Rate: £360 - £380 per day
Posted: 5 days ago
Southampton, Hampshire
Lorien Resourcing
Rate: £425.00 - £475.00 per day
Posted: 5 days ago
Greater Manchester
Oliver James Associates
Rate: £350 - £500 per day
Posted: 6 days ago
Reading
Lawrence Harvey
Rate: £400.00 - £450 per day
Posted: 10 days ago
London
Real Staffing
Rate: £200 - £201 per day
Posted: 10 days ago
East of England
Computer Futures
Rate: competitive
Posted: 13 days ago
Birmingham
Applause IT Innovation
Rate: £420 - £470 per day
Posted: 18 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £300.00 - £400.00 per day
Posted: 18 days ago
Stockport, Greater Manchester, North West
Stockport Council
Rate: £33,998-£39,351
Posted: 18 days ago
London
Annapurna
Rate: £60000 - £65000 per annum
Posted: 20 days ago