The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 228 230 295
Rank change year-on-year
+2 +65
Contract jobs requiring a Service Manager 470 416 280
As % of all contract IT jobs located in England 0.90% 0.87% 0.60%
As % of the Job Titles category 1.00% 0.94% 0.64%
Number of daily rates quoted 310 228 170
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £425 £388
Average daily rate % change year-on-year
-5.88% +9.67%
90% offered a daily rate of more than £311 £281 £275
10% offered a daily rate of more than £520 £575 £525
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 7 3 2
Average hourly rate £19.00 £44.62 £21.78
Average hourly rate % change year-on-year
-57.41% +104.84%
90% offered a hourly rate of more than £18.25 £42.92 £18.40
10% offered a hourly rate of more than £22.60 £51.18 £25.16
UK excluding London average hourly rate £21.00 - £21.78
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47219 44152 43699
As % of all contract IT jobs located in England 90.53% 92.85% 93.12%
Number of daily rates quoted 30291 27295 25073
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 1929 1930 2332
Average hourly rate £16.00 £17.00 £18.50
Average hourly rate % change year-on-year
-5.88% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £39.00 £38.50 £40.50
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 21 November 2014.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -24 161 £414 -8.05% 48
South East -13 100 £375 - 33
West Midlands +12 51 £370 -12.94% 12
North West +11 37 £500 -0.49% 7
South West -13 35 £396 +14.19% 20
East Midlands +6 27 £375 +240.90% 2
East of England -2 24 £500 +8.10% 6
Yorkshire -10 22 £335 -10.66% 9
North East -33 9 £375 -20.63% 1
Midlands - 2 £453 - 1
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 21 November 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 553 (60.37%) ITIL
2 438 (47.82%) Service Delivery
3 307 (33.52%) Service Management
4 170 (18.56%) Finance
5 158 (17.25%) Project Management
6 153 (16.70%) SLA
7 150 (16.38%) Security Cleared
8 101 (11.03%) ITIL Certification
9 93 (10.15%) PRINCE2
9 93 (10.15%) SC Cleared
10 88 (9.61%) Change Management
11 72 (7.86%) Microsoft
12 67 (7.31%) Telecoms
12 67 (7.31%) Stakeholder Management
13 66 (7.21%) ITSM
14 65 (7.10%) Continuous Improvement
15 61 (6.66%) Risk Management
16 60 (6.55%) Incident Management
17 53 (5.79%) Analytical Skills
18 51 (5.57%) Agile Software Development
19 50 (5.46%) Degree
20 46 (5.02%) Problem Management
20 46 (5.02%) Supplier Management
20 46 (5.02%) Windows
21 45 (4.91%) ITIL V3
22 44 (4.80%) MS Excel
23 43 (4.69%) DV Cleared
24 42 (4.59%) Retail
25 36 (3.93%) Banking
25 36 (3.93%) People Management

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 21 November 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (3.06%) SharePoint
2 9 (0.98%) Lync
3 8 (0.87%) Oracle Workflow
4 4 (0.44%) Tomcat
4 4 (0.44%) MS Exchange
4 4 (0.44%) SharePoint Server
4 4 (0.44%) Apache Solr
5 3 (0.33%) Exchange Server 2003
6 2 (0.22%) Lotus Domino
6 2 (0.22%) WebSphere
6 2 (0.22%) Exchange Server 2007
6 2 (0.22%) Exchange Server 2010
7 1 (0.11%) OpenStack
7 1 (0.11%) SharePoint 2013
7 1 (0.11%) Exchange Server 2013
7 1 (0.11%) Drupal
7 1 (0.11%) WorkSite
7 1 (0.11%) SAS
7 1 (0.11%) Blackberry Enterprise Server
7 1 (0.11%) CMS
Applications
1 44 (4.80%) MS Excel
2 24 (2.62%) MS Project
3 23 (2.51%) MS Office
4 15 (1.64%) MS Visio
5 8 (0.87%) MS PowerPoint
6 2 (0.22%) SPSS
7 1 (0.11%) Adobe Illustrator
7 1 (0.11%) InfoPath
7 1 (0.11%) Photoshop
Business Applications
1 13 (1.42%) Remedy ITSM
2 7 (0.76%) assyst
3 6 (0.66%) SAP Oil and Gas
4 3 (0.33%) Summit
5 2 (0.22%) Google Analytics
5 2 (0.22%) Oracle EBS R12
6 1 (0.11%) Oracle Retail
6 1 (0.11%) Oracle Procure-to-Pay
6 1 (0.11%) SAP HR
6 1 (0.11%) SAP SM
6 1 (0.11%) Endur
6 1 (0.11%) Dynamics NAV
6 1 (0.11%) SAP ERP
Cloud Services
1 12 (1.31%) SaaS
2 9 (0.98%) PaaS
2 9 (0.98%) IaaS
3 5 (0.55%) Amazon AWS
4 3 (0.33%) Google Apps
5 2 (0.22%) Office 365
5 2 (0.22%) Cloud Computing
6 1 (0.11%) IBM Blueworks
Communications & Networking
1 21 (2.29%) WAN
2 20 (2.18%) Internet
3 13 (1.42%) VoIP
3 13 (1.42%) Broadband
4 11 (1.20%) LAN
5 8 (0.87%) Firewall
6 7 (0.76%) 3G
7 5 (0.55%) TCP/IP
7 5 (0.55%) Intranet
7 5 (0.55%) IP Telephony
8 4 (0.44%) 4G
8 4 (0.44%) SAN
9 3 (0.33%) VPN
9 3 (0.33%) DNS
9 3 (0.33%) MPLS
9 3 (0.33%) Unified Communications
10 2 (0.22%) LTE
10 2 (0.22%) 2G
10 2 (0.22%) Radio Access Network
10 2 (0.22%) MVNO
Database & Business Intelligence
1 13 (1.42%) SQL Server
1 13 (1.42%) Crystal Reports
2 3 (0.33%) Data Mining
2 3 (0.33%) SQL Server Reporting Services
3 2 (0.22%) SQL Server 2005
3 2 (0.22%) SQL Server 2008
3 2 (0.22%) SQL Server 2000
4 1 (0.11%) Big Data
4 1 (0.11%) Oracle Database
4 1 (0.11%) Relational Database
4 1 (0.11%) SQL Server Integration Services
4 1 (0.11%) Oracle Database 11g
4 1 (0.11%) BusinessObjects Web Intelligence
4 1 (0.11%) SQL Server Analysis Services
4 1 (0.11%) RDBMS
4 1 (0.11%) BusinessObjects
Development Applications
1 10 (1.09%) Team Foundation Server
2 4 (0.44%) JUnit
3 3 (0.33%) Subversion
3 3 (0.33%) Maven
3 3 (0.33%) Ant
4 2 (0.22%) PVCS
4 2 (0.22%) ClearCase
General
1 170 (18.56%) Finance
2 67 (7.31%) Telecoms
3 42 (4.59%) Retail
4 36 (3.93%) Banking
5 15 (1.64%) Marketing
6 13 (1.42%) Legal
6 13 (1.42%) Manufacturing
7 12 (1.31%) Law
7 12 (1.31%) Local Government
7 12 (1.31%) Investment Banking
8 9 (0.98%) Back Office
9 7 (0.76%) Electronics
9 7 (0.76%) Billing
10 6 (0.66%) Advertising
11 4 (0.44%) Pharmaceutical
12 3 (0.33%) Automotive
12 3 (0.33%) Games
12 3 (0.33%) Military
12 3 (0.33%) Retail Banking
13 2 (0.22%) Publishing
Libraries, Frameworks & Software Standards
1 11 (1.20%) Web Services
2 5 (0.55%) J2EE
3 3 (0.33%) WAP
4 2 (0.22%) EDI
4 2 (0.22%) HTML
4 2 (0.22%) .NET
5 1 (0.11%) CSS
5 1 (0.11%) Middleware
Miscellaneous
1 53 (5.79%) Analytical Skills
2 29 (3.17%) Management Information System
3 21 (2.29%) NHS
4 19 (2.07%) DTV
5 16 (1.75%) Video Conferencing
6 12 (1.31%) User Experience
7 11 (1.20%) Client/Server
8 9 (0.98%) Data Protection Act
8 9 (0.98%) Performance Metrics
9 8 (0.87%) FMCG
9 8 (0.87%) CMDB
10 7 (0.76%) Computer Science
10 7 (0.76%) Statistics
11 5 (0.55%) Social Media
11 5 (0.55%) Enterprise Software
12 4 (0.44%) Data Structures
12 4 (0.44%) Open Source
12 4 (0.44%) Freedom of Information
12 4 (0.44%) Economics
12 4 (0.44%) Blackberry
Operating Systems
1 46 (5.02%) Windows
2 15 (1.64%) UNIX
3 5 (0.55%) Linux
3 5 (0.55%) Windows XP
4 4 (0.44%) Windows 7
5 3 (0.33%) Windows Server 2008
5 3 (0.33%) Windows Server 2012
5 3 (0.33%) Windows 2000
6 2 (0.22%) Mac OS X
6 2 (0.22%) Windows Server 2003
6 2 (0.22%) Windows Vista
6 2 (0.22%) Android
7 1 (0.11%) Windows NT
7 1 (0.11%) Red Hat Enterprise Linux
7 1 (0.11%) Apple iOS
7 1 (0.11%) Windows 8
Processes & Methodologies
1 553 (60.37%) ITIL
2 438 (47.82%) Service Delivery
3 307 (33.52%) Service Management
4 158 (17.25%) Project Management
5 93 (10.15%) PRINCE2
6 88 (9.61%) Change Management
7 67 (7.31%) Stakeholder Management
8 66 (7.21%) ITSM
9 65 (7.10%) Continuous Improvement
10 61 (6.66%) Risk Management
11 60 (6.55%) Incident Management
12 51 (5.57%) Agile Software Development
13 46 (5.02%) Supplier Management
13 46 (5.02%) Problem Management
14 45 (4.91%) ITIL V3
15 36 (3.93%) People Management
16 32 (3.49%) Disaster Recovery
16 32 (3.49%) Configuration Management
17 31 (3.38%) Line Management
18 30 (3.28%) Performance Management
Programming Languages
1 25 (2.73%) SQL
2 7 (0.76%) Java
3 4 (0.44%) C
4 3 (0.33%) JavaScript
5 2 (0.22%) C#
5 2 (0.22%) VB
6 1 (0.11%) Ruby
6 1 (0.11%) VBScript
6 1 (0.11%) C++
Qualifications
1 150 (16.38%) Security Cleared
2 101 (11.03%) ITIL Certification
3 93 (10.15%) SC Cleared
4 50 (5.46%) Degree
5 43 (4.69%) DV Cleared
6 28 (3.06%) ITIL Foundation Certificate
7 18 (1.97%) ISEB
8 12 (1.31%) PRINCE2 Certification
9 11 (1.20%) PRINCE2 Practitioner
10 10 (1.09%) PMI Certification
11 7 (0.76%) PMP
12 6 (0.66%) Microsoft Certification
13 5 (0.55%) MCSE
14 4 (0.44%) ISEB Practitioner
15 3 (0.33%) Chartered Engineer
16 2 (0.22%) CCNA
16 2 (0.22%) CISSP
16 2 (0.22%) Cisco Certification
16 2 (0.22%) MCP
16 2 (0.22%) BC Cleared
Quality Assurance & Compliance
1 153 (16.70%) SLA
2 16 (1.75%) ISO 9001
3 13 (1.42%) ISO/IEC 27001
4 9 (0.98%) QA
5 6 (0.66%) COBIT
6 5 (0.55%) ISO 14001
7 3 (0.33%) BS15000
8 2 (0.22%) BS7799
9 1 (0.11%) Sarbanes-Oxley
9 1 (0.11%) BS25999
9 1 (0.11%) Basel III
9 1 (0.11%) Data Quality
9 1 (0.11%) COREP
9 1 (0.11%) FINREP
System Software
1 12 (1.31%) Active Directory
2 3 (0.33%) VMware Infrastructure
3 2 (0.22%) Oracle RAC
4 1 (0.11%) XenApp
4 1 (0.11%) Microsoft Virtual Server
Systems Management
1 8 (0.87%) OVSD
1 8 (0.87%) SCCM
2 5 (0.55%) Tivoli
2 5 (0.55%) HP UCMDB
3 3 (0.33%) OpenView
4 2 (0.22%) Forefront Identity Manager
4 2 (0.22%) Tivoli Storage Manager
5 1 (0.11%) BMC PATROL
5 1 (0.11%) Control-M
5 1 (0.11%) OPNET
5 1 (0.11%) Tivoli Identity Manager
5 1 (0.11%) FortiGate
5 1 (0.11%) SCSM
Vendors
1 72 (7.86%) Microsoft
2 29 (3.17%) SAP
3 25 (2.73%) Cisco
4 23 (2.51%) Oracle
5 20 (2.18%) HP
6 19 (2.07%) Remedy
7 11 (1.20%) BMC
8 9 (0.98%) Juniper
9 8 (0.87%) Avaya
10 7 (0.76%) Citrix
11 6 (0.66%) VMware
11 6 (0.66%) JD Edwards
11 6 (0.66%) Google
12 5 (0.55%) Riverbed
13 4 (0.44%) hybris
13 4 (0.44%) ServiceNow
13 4 (0.44%) NetApp
13 4 (0.44%) Cognos
13 4 (0.44%) IBM
14 3 (0.33%) Reuters
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Rullion IT Plus
Posted: 2 days ago
South West
Experis Ltd
Rate: £200.00 - £220.00 per day
Posted: 3 days ago
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Rate: £300.00 - £400.00 per annum
Posted: 3 days ago
Surrey
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Posted: 3 days ago
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Rate: £390 per day
Posted: 3 days ago
Hertfordshire
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Rate: £200.00 - £300.00 per day
Posted: 4 days ago
London
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Rate: £330 - £350 per day
Posted: 4 days ago
Wolverhampton, West Midlands (County)
Pro-Quest Resourcing Ltd
Rate: Please confirm day rate expectations in your application
Posted: 5 days ago
Slough, Berkshire
Connectus
Rate: £450 per day
Posted: 5 days ago
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Rate: £400 - £450 per month
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London
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Rate: £450 - £475 per day
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Rate: £200 - £250 per day + DOE
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Rate: competitive
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Rate: £350.00 - £372.00 per annum
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Rate: £300.00 - £400.00 per day
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Rate: competitive
Posted: 13 days ago
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