The statistics below represent IT contracts advertised across the England region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 292 225 240
Rank change year-on-year
-67 +15
Contract jobs requiring a Service Manager 351 512 495
As % of all contract IT jobs located in England 0.77% 1.01% 0.96%
As % of the Job Titles category 0.81% 1.07% 1.03%
Number of daily rates quoted 241 354 319
Median daily rate £448 £425 £400
Median daily rate % change year-on-year
+5.29% +6.25%
90% offered a daily rate of more than £313 £300 £300
10% offered a daily rate of more than £550 £575 £523
UK excluding London median daily rate £439 £400 £375
% change year-on-year
+9.68% +6.66%
Number of hourly rates quoted 4 10 10
Median hourly rate £27.00 £25.25 £20.50
Median hourly rate % change year-on-year
+6.94% +23.15%
90% offered a hourly rate of more than £26.50 £20.46 £18.25
10% offered a hourly rate of more than £31.55 £30.15 £25.00
UK excluding London median hourly rate £26.50 £25.00 £23.00
% change year-on-year
+6.00% +8.69%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43325 47890 48206
As % of all contract IT jobs located in England 94.48% 94.89% 93.54%
Number of daily rates quoted 28576 30970 31019
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1508 1866 2032
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Service Manager
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 9 December 2016.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -36 121 £450 -1.09% 25
South East +14 84 £445 +10.97% 16
North West -30 37 £425 +6.78% 9
South West +1 27 £475 +26.66% 12
West Midlands -13 25 £425 +8.97% 6
East of England -15 21 £400 +6.66% 8
Yorkshire -2 17 £450 - 6
North East -34 12 £406 -20.73% 1
East Midlands -6 6 £450 +5.88% 2
Midlands +6 1 - -
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 9 December 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Manager in the job title.

1 458 (59.79%) ITIL
2 349 (45.56%) Service Delivery
3 281 (36.68%) Service Management
4 135 (17.62%) Finance
5 123 (16.06%) SLA
6 119 (15.54%) Project Management
6 119 (15.54%) Service Design
7 118 (15.40%) Stakeholder Management
8 117 (15.27%) Security Cleared
9 102 (13.32%) ITIL V3
10 93 (12.14%) ITIL Certification
11 90 (11.75%) SC Cleared
12 82 (10.70%) Agile Software Development
13 80 (10.44%) PRINCE2
14 62 (8.09%) Change Management
15 60 (7.83%) ITSM
15 60 (7.83%) Problem Management
16 56 (7.31%) Analytical Skills
17 53 (6.92%) Microsoft
18 50 (6.53%) Data Centre
19 49 (6.40%) Continuous Improvement
20 45 (5.87%) Configuration Management
21 44 (5.74%) Supplier Management
21 44 (5.74%) Incident Management
22 41 (5.35%) Release Management
22 41 (5.35%) Transition Management
23 36 (4.70%) SharePoint
23 36 (4.70%) Windows
24 35 (4.57%) MS Office
24 35 (4.57%) Telecoms

Service Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (4.70%) SharePoint
2 8 (1.04%) MS Exchange
2 8 (1.04%) Skype for Business
3 4 (0.52%) SAS
4 2 (0.26%) CMS
5 1 (0.13%) Drupal
5 1 (0.13%) IIS
5 1 (0.13%) SharePoint 2010
5 1 (0.13%) SharePoint 2013
5 1 (0.13%) SharePoint Server
Applications
1 35 (4.57%) MS Office
2 30 (3.92%) MS Excel
3 25 (3.26%) MS PowerPoint
4 11 (1.44%) MS Visio
5 6 (0.78%) MS Project
6 2 (0.26%) Spreadsheet
Business Applications
1 7 (0.91%) Remedy ITSM
2 3 (0.39%) Dynamics CRM
2 3 (0.39%) SAP Oil and Gas
3 2 (0.26%) Unit4 Business World
4 1 (0.13%) Bloomberg TOMS
4 1 (0.13%) SAP ERP
Cloud Services
1 20 (2.61%) Office 365
2 9 (1.17%) Cloud Computing
3 7 (0.91%) IaaS
4 6 (0.78%) PaaS
5 4 (0.52%) Microsoft Azure
6 3 (0.39%) IBM PureFlex
7 2 (0.26%) SaaS
7 2 (0.26%) Yammer
8 1 (0.13%) Mimecast
Communications & Networking
1 11 (1.44%) Internet
1 11 (1.44%) WAN
2 7 (0.91%) LAN
2 7 (0.91%) Network Security
2 7 (0.91%) SAN
3 6 (0.78%) DNS
3 6 (0.78%) Firewall
3 6 (0.78%) TCP/IP
4 5 (0.65%) Broadband
4 5 (0.65%) DHCP
5 4 (0.52%) MPLS
6 3 (0.39%) Cisco Nexus
6 3 (0.39%) Wi-Fi
7 2 (0.26%) Skype
7 2 (0.26%) VPN
8 1 (0.13%) 3G
8 1 (0.13%) F5 BIG-IP LTM
8 1 (0.13%) Intranet
8 1 (0.13%) Structured Cabling
8 1 (0.13%) Wireless
Database & Business Intelligence
1 9 (1.17%) Data Warehouse
2 4 (0.52%) Hadoop
2 4 (0.52%) SQL Server
3 3 (0.39%) MongoDB
3 3 (0.39%) MySQL
4 1 (0.13%) Big Data
4 1 (0.13%) BusinessObjects
4 1 (0.13%) Data Mining
4 1 (0.13%) GIS
4 1 (0.13%) NonStop SQL
4 1 (0.13%) Qlik Sense
4 1 (0.13%) SAP Data Services
Development Applications
1 8 (1.04%) JIRA
2 1 (0.13%) CA Gen
2 1 (0.13%) Rational DOORS
2 1 (0.13%) Team Foundation Server
General
1 135 (17.62%) Finance
2 35 (4.57%) Telecoms
3 18 (2.35%) Banking
4 16 (2.09%) Retail
5 15 (1.96%) Billing
6 13 (1.70%) Legal
7 10 (1.31%) Law
8 9 (1.17%) Manufacturing
8 9 (1.17%) Publishing
9 8 (1.04%) Advertising
9 8 (1.04%) French Language
9 8 (1.04%) Marketing
10 4 (0.52%) Electronics
10 4 (0.52%) Local Government
10 4 (0.52%) Military
10 4 (0.52%) Spanish Language
11 3 (0.39%) Back Office
11 3 (0.39%) Financial Institution
11 3 (0.39%) Italian Language
11 3 (0.39%) Portuguese Language
Libraries, Frameworks & Software Standards
1 9 (1.17%) Web Services
2 5 (0.65%) HTML
3 4 (0.52%) CSS
4 3 (0.39%) .NET
5 2 (0.26%) Middleware
5 2 (0.26%) XML
6 1 (0.13%) .NET Framework
6 1 (0.13%) Ajax
6 1 (0.13%) FIX Protocol
6 1 (0.13%) JMS
6 1 (0.13%) JSON
6 1 (0.13%) Oracle Fusion
6 1 (0.13%) SOAP
6 1 (0.13%) Spring
Miscellaneous
1 56 (7.31%) Analytical Skills
2 50 (6.53%) Data Centre
3 31 (4.05%) Virtual Team
4 22 (2.87%) Management Information System
5 15 (1.96%) CMDB
6 10 (1.31%) User Experience
7 9 (1.17%) Performance Metrics
8 5 (0.65%) Digital TV
8 5 (0.65%) NHS
8 5 (0.65%) Statistics
8 5 (0.65%) Wiki
9 4 (0.52%) Data Protection Act
9 4 (0.52%) FMCG
9 4 (0.52%) Mainframe
9 4 (0.52%) Reinsurance
10 3 (0.39%) Computer Science
10 3 (0.39%) Driving Licence
10 3 (0.39%) Fat Client
10 3 (0.39%) Private Cloud
10 3 (0.39%) Security Operations Centre
Operating Systems
1 36 (4.70%) Windows
2 9 (1.17%) Unix
3 8 (1.04%) Linux
4 3 (0.39%) Android
4 3 (0.39%) Windows 10
4 3 (0.39%) Windows 7
4 3 (0.39%) Windows Server
5 2 (0.26%) Mac OS
5 2 (0.26%) Windows Server 2003
6 1 (0.13%) AIX
6 1 (0.13%) Apple iOS
6 1 (0.13%) Mac OS X
6 1 (0.13%) MVS
6 1 (0.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 458 (59.79%) ITIL
2 349 (45.56%) Service Delivery
3 281 (36.68%) Service Management
4 119 (15.54%) Project Management
4 119 (15.54%) Service Design
5 118 (15.40%) Stakeholder Management
6 102 (13.32%) ITIL V3
7 82 (10.70%) Agile Software Development
8 80 (10.44%) PRINCE2
9 62 (8.09%) Change Management
10 60 (7.83%) ITSM
10 60 (7.83%) Problem Management
11 49 (6.40%) Continuous Improvement
12 45 (5.87%) Configuration Management
13 44 (5.74%) Incident Management
13 44 (5.74%) Supplier Management
14 41 (5.35%) Release Management
14 41 (5.35%) Transition Management
15 33 (4.31%) Risk Management
16 32 (4.18%) Process Improvement
Programming Languages
1 13 (1.70%) C
2 9 (1.17%) SQL
3 4 (0.52%) JavaScript
4 2 (0.26%) Java
5 1 (0.13%) C#
5 1 (0.13%) PHP
5 1 (0.13%) Python
Qualifications
1 117 (15.27%) Security Cleared
2 93 (12.14%) ITIL Certification
3 90 (11.75%) SC Cleared
4 33 (4.31%) Degree
5 20 (2.61%) ISEB
6 14 (1.83%) DV Cleared
7 13 (1.70%) PRINCE2 Certification
8 9 (1.17%) BPSS Clearance
8 9 (1.17%) CISSP
9 7 (0.91%) ITIL Foundation Certificate
10 6 (0.78%) Microsoft Certification
10 6 (0.78%) PMP
10 6 (0.78%) PRINCE2 Practitioner
11 4 (0.52%) BC Cleared
11 4 (0.52%) MCSE
12 3 (0.39%) ISSAP
12 3 (0.39%) MCSA
12 3 (0.39%) PMI Certification
13 2 (0.26%) CCNP
13 2 (0.26%) CISM
Quality Assurance & Compliance
1 123 (16.06%) SLA
2 12 (1.57%) Disclosure Scotland
3 11 (1.44%) QA
4 6 (0.78%) ISO/IEC 27001
5 5 (0.65%) ISO 9001
5 5 (0.65%) Solvency II
6 3 (0.39%) COBIT
7 2 (0.26%) GxP
8 1 (0.13%) PCI DSS
8 1 (0.13%) PMBOK
System Software
1 22 (2.87%) Active Directory
2 9 (1.17%) VMware Infrastructure
3 1 (0.13%) Hyper-V
3 1 (0.13%) Shibboleth
3 1 (0.13%) Virtual Servers
3 1 (0.13%) XenDesktop
Systems Management
1 5 (0.65%) SCCM
2 3 (0.39%) OpenView Configuration Management
2 3 (0.39%) SCSM
3 2 (0.26%) Opscode Chef
3 2 (0.26%) Puppet
3 2 (0.26%) SCOM
4 1 (0.13%) AirWatch
4 1 (0.13%) Ansible
4 1 (0.13%) CA Spectrum
4 1 (0.13%) Legato
4 1 (0.13%) Microsoft Clustering
4 1 (0.13%) Norton AntiVirus
4 1 (0.13%) ServiceCenter
Vendors
1 53 (6.92%) Microsoft
2 22 (2.87%) Cisco
3 21 (2.74%) ServiceNow
4 20 (2.61%) SAP
5 19 (2.48%) VMware
6 16 (2.09%) Remedy
7 15 (1.96%) Citrix
8 14 (1.83%) IBM
9 13 (1.70%) HP
10 8 (1.04%) BMC
11 7 (0.91%) Oracle
12 6 (0.78%) CA
13 4 (0.52%) Apple
13 4 (0.52%) CheckPoint
14 3 (0.39%) EMC
14 3 (0.39%) Fujitsu
14 3 (0.39%) Nortel
14 3 (0.39%) Sybase
15 2 (0.26%) ArcSight
15 2 (0.26%) Intel Security
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