The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 227 241 271
Rank change year-on-year
+14 +30
Contract jobs requiring a Service Manager 457 388 365
As % of all contract IT jobs located in England 0.88% 0.81% 0.69%
As % of the Job Titles category 0.97% 0.87% 0.74%
Number of daily rates quoted 318 212 230
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £301 £315 £287
10% offered a daily rate of more than £525 £540 £575
UK excluding London average daily rate £400 £380 £355
% change year-on-year
+5.26% +7.04%
Number of hourly rates quoted 11 12 6
Average hourly rate £25.00 £26.25 £26.50
Average hourly rate % change year-on-year
-4.76% -0.94%
90% offered a hourly rate of more than £18.00 £19.11 £18.75
10% offered a hourly rate of more than £32.50 £44.40 £39.14
UK excluding London average hourly rate £25.92 £22.00 £26.50
% change year-on-year
+17.79% -16.98%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47033 44604 49140
As % of all contract IT jobs located in England 90.46% 92.69% 93.07%
Number of daily rates quoted 29411 27456 28065
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1867 1914 2465
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 1 October 2014.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 1 October 2014.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 155 £420 -1.17% 36
South East -17 78 £388 +3.33% 28
North West +12 50 £500 +12.04% 14
West Midlands -11 43 £375 -13.04% 16
South West -3 41 £400 +16.11% 8
East of England +2 37 £500 +33.33% 8
Yorkshire -2 24 £380 +1.33% 13
East Midlands +2 19 £339 -9.66% 7
North East -41 8 £500 +43.88%
Midlands - 4 £375 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 514 (60.33%) ITIL
2 399 (46.83%) Service Delivery
3 303 (35.56%) Service Management
4 150 (17.61%) Project Management
5 141 (16.55%) Finance
6 132 (15.49%) SLA
6 132 (15.49%) Security Cleared
7 102 (11.97%) ITIL Certification
8 93 (10.92%) PRINCE2
9 83 (9.74%) Incident Management
10 76 (8.92%) SC Cleared
11 73 (8.57%) Change Management
12 68 (7.98%) Microsoft
13 64 (7.51%) ITSM
13 64 (7.51%) Stakeholder Management
14 55 (6.46%) Risk Management
14 55 (6.46%) Telecoms
15 53 (6.22%) Analytical Skills
16 49 (5.75%) Continuous Improvement
16 49 (5.75%) Supplier Management
16 49 (5.75%) Problem Management
17 43 (5.05%) Banking
18 42 (4.93%) ITIL V3
19 40 (4.69%) Degree
19 40 (4.69%) MS Excel
19 40 (4.69%) Windows
20 39 (4.58%) Retail
20 39 (4.58%) Agile Software Development
20 39 (4.58%) Disaster Recovery
21 37 (4.34%) DV Cleared

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (3.17%) SharePoint
2 8 (0.94%) Oracle Workflow
3 7 (0.82%) MS Exchange
4 5 (0.59%) Lync
5 4 (0.47%) Exchange Server 2010
5 4 (0.47%) SharePoint Server
6 3 (0.35%) Exchange Server 2013
6 3 (0.35%) BizTalk Server
7 2 (0.23%) Exchange Server 2003
8 1 (0.12%) Exchange Server 2007
8 1 (0.12%) WorkSite
8 1 (0.12%) SharePoint 2010
8 1 (0.12%) SharePoint 2013
8 1 (0.12%) CMS
8 1 (0.12%) Blackberry Enterprise Server
8 1 (0.12%) IBM Notes
8 1 (0.12%) Lotus Domino
Applications
1 40 (4.69%) MS Excel
2 20 (2.35%) MS Project
3 19 (2.23%) MS Office
4 10 (1.17%) MS Visio
5 9 (1.06%) MS PowerPoint
6 2 (0.23%) Spreadsheet
7 1 (0.12%) InfoPath
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) Photoshop
Business Applications
1 15 (1.76%) Remedy ITSM
2 8 (0.94%) assyst
3 4 (0.47%) SAP Oil and Gas
4 3 (0.35%) Summit
5 2 (0.23%) Google Analytics
6 1 (0.12%) Dynamics NAV
6 1 (0.12%) Dynamics CRM
6 1 (0.12%) Oracle EBS R12
6 1 (0.12%) Oracle Retail
6 1 (0.12%) Maximo
6 1 (0.12%) SAP HR
6 1 (0.12%) Oracle Procure-to-Pay
Cloud Services
1 11 (1.29%) SaaS
2 9 (1.06%) PaaS
3 8 (0.94%) IaaS
4 5 (0.59%) Amazon AWS
5 1 (0.12%) Cloud Computing
5 1 (0.12%) IBM Blueworks
Communications & Networking
1 17 (2.00%) Internet
2 13 (1.53%) WAN
3 12 (1.41%) Broadband
4 10 (1.17%) SAN
4 10 (1.17%) Firewall
5 9 (1.06%) VoIP
5 9 (1.06%) LAN
6 8 (0.94%) 3G
7 5 (0.59%) TCP/IP
8 4 (0.47%) DNS
8 4 (0.47%) Intranet
8 4 (0.47%) IP Telephony
9 3 (0.35%) 4G
9 3 (0.35%) VPN
10 2 (0.23%) WLAN
10 2 (0.23%) Ethernet
10 2 (0.23%) SMS
10 2 (0.23%) MPLS
10 2 (0.23%) MVNO
10 2 (0.23%) Unified Communications
Database & Business Intelligence
1 13 (1.53%) SQL Server
2 8 (0.94%) Crystal Reports
3 4 (0.47%) Data Mining
4 3 (0.35%) SQL Server Reporting Services
4 3 (0.35%) Spotfire
4 3 (0.35%) Oracle Database
4 3 (0.35%) DataStage
5 2 (0.23%) SQL Server 2008
6 1 (0.12%) SQL Server Integration Services
6 1 (0.12%) SQL Server 2005
6 1 (0.12%) BusinessObjects Web Intelligence
6 1 (0.12%) SQL Server Analysis Services
6 1 (0.12%) MongoDB
6 1 (0.12%) SQL Server 2000
6 1 (0.12%) BusinessObjects
6 1 (0.12%) Data Warehouse
6 1 (0.12%) RDBMS
6 1 (0.12%) MySQL
6 1 (0.12%) Relational Database
Development Applications
1 10 (1.17%) Team Foundation Server
2 3 (0.35%) Maven
2 3 (0.35%) Subversion
2 3 (0.35%) Ant
3 1 (0.12%) Oracle APEX
3 1 (0.12%) Oracle Forms
General
1 141 (16.55%) Finance
2 55 (6.46%) Telecoms
3 43 (5.05%) Banking
4 39 (4.58%) Retail
5 12 (1.41%) Investment Banking
6 11 (1.29%) Local Government
7 10 (1.17%) Pharmaceutical
7 10 (1.17%) Marketing
8 9 (1.06%) Back Office
8 9 (1.06%) Legal
9 8 (0.94%) Law
9 8 (0.94%) Manufacturing
10 5 (0.59%) Advertising
11 4 (0.47%) Front Office
11 4 (0.47%) Electronics
11 4 (0.47%) Billing
12 3 (0.35%) Retail Banking
12 3 (0.35%) Military
13 2 (0.23%) Financial Institution
13 2 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 10 (1.17%) Web Services
2 2 (0.23%) COM
2 2 (0.23%) .NET
3 1 (0.12%) Velocity
3 1 (0.12%) Drools
3 1 (0.12%) Middleware
3 1 (0.12%) HTML
3 1 (0.12%) CSS
Miscellaneous
1 53 (6.22%) Analytical Skills
2 28 (3.29%) Management Information System
3 19 (2.23%) NHS
4 16 (1.88%) DTV
5 13 (1.53%) Video Conferencing
6 12 (1.41%) User Experience
7 11 (1.29%) Client/Server
8 10 (1.17%) Data Protection Act
9 8 (0.94%) Computer Science
10 6 (0.70%) Open Source
10 6 (0.70%) Statistics
11 5 (0.59%) Freedom of Information
11 5 (0.59%) Social Media
12 4 (0.47%) Data Structures
12 4 (0.47%) Blackberry
12 4 (0.47%) CMDB
12 4 (0.47%) Economics
13 3 (0.35%) Kindle
13 3 (0.35%) FMCG
13 3 (0.35%) PMI
Operating Systems
1 40 (4.69%) Windows
2 17 (2.00%) UNIX
3 6 (0.70%) Windows XP
4 5 (0.59%) Windows Server 2008
5 4 (0.47%) Windows 2000
5 4 (0.47%) Windows 7
6 3 (0.35%) Windows 8
6 3 (0.35%) Windows Server 2012
6 3 (0.35%) Windows NT
6 3 (0.35%) Linux
7 2 (0.23%) Windows Server 2003
8 1 (0.12%) Windows Vista
8 1 (0.12%) Android
8 1 (0.12%) Mac OS X
Processes & Methodologies
1 514 (60.33%) ITIL
2 399 (46.83%) Service Delivery
3 303 (35.56%) Service Management
4 150 (17.61%) Project Management
5 93 (10.92%) PRINCE2
6 83 (9.74%) Incident Management
7 73 (8.57%) Change Management
8 64 (7.51%) ITSM
8 64 (7.51%) Stakeholder Management
9 55 (6.46%) Risk Management
10 49 (5.75%) Continuous Improvement
10 49 (5.75%) Supplier Management
10 49 (5.75%) Problem Management
11 42 (4.93%) ITIL V3
12 39 (4.58%) Agile Software Development
12 39 (4.58%) Disaster Recovery
13 35 (4.11%) Business Continuity
14 28 (3.29%) Configuration Management
14 28 (3.29%) Performance Management
15 26 (3.05%) Six Sigma
Programming Languages
1 23 (2.70%) SQL
2 4 (0.47%) C
3 3 (0.35%) JavaScript
3 3 (0.35%) VB
4 2 (0.23%) VBScript
4 2 (0.23%) Ruby
5 1 (0.12%) PowerShell
5 1 (0.12%) Shell Script
5 1 (0.12%) Perl
5 1 (0.12%) C#
5 1 (0.12%) C++
5 1 (0.12%) Java
5 1 (0.12%) Python
Qualifications
1 132 (15.49%) Security Cleared
2 102 (11.97%) ITIL Certification
3 76 (8.92%) SC Cleared
4 40 (4.69%) Degree
5 37 (4.34%) DV Cleared
6 27 (3.17%) ITIL Foundation Certificate
7 15 (1.76%) ISEB
8 14 (1.64%) PMI Certification
9 13 (1.53%) PRINCE2 Practitioner
10 11 (1.29%) PRINCE2 Certification
10 11 (1.29%) PMP
11 8 (0.94%) CISSP
12 7 (0.82%) Microsoft Certification
13 5 (0.59%) MCSE
14 4 (0.47%) ISEB Practitioner
15 3 (0.35%) BC Cleared
16 2 (0.23%) MCP
16 2 (0.23%) IBM Certification
16 2 (0.23%) CCNA
16 2 (0.23%) Cisco Certification
Quality Assurance & Compliance
1 132 (15.49%) SLA
2 17 (2.00%) ISO 9001
3 14 (1.64%) ISO/IEC 27001
4 13 (1.53%) QA
5 11 (1.29%) COBIT
6 8 (0.94%) Sarbanes-Oxley
7 5 (0.59%) ISO 14001
8 3 (0.35%) BS25999
8 3 (0.35%) BS15000
9 2 (0.23%) BS7799
10 1 (0.12%) Data Quality
10 1 (0.12%) GxP
System Software
1 15 (1.76%) Active Directory
2 3 (0.35%) XenApp
2 3 (0.35%) VMware Infrastructure
3 2 (0.23%) Oracle RAC
4 1 (0.12%) Microsoft Virtual Server
Systems Management
1 8 (0.94%) SCCM
2 6 (0.70%) HP UCMDB
2 6 (0.70%) Oracle Identity Manager
3 5 (0.59%) Oracle Identity Management
3 5 (0.59%) Tivoli
3 5 (0.59%) SCSM
4 3 (0.35%) OVSD
5 2 (0.23%) Forefront Identity Manager
5 2 (0.23%) OpenView
5 2 (0.23%) Tivoli Identity Manager
5 2 (0.23%) Tivoli Storage Manager
5 2 (0.23%) BMC PATROL
5 2 (0.23%) NetBackup
5 2 (0.23%) FortiGate
5 2 (0.23%) SolarWinds Orion
6 1 (0.12%) SCOM
6 1 (0.12%) OPNET
Vendors
1 68 (7.98%) Microsoft
2 35 (4.11%) Oracle
3 25 (2.93%) HP
4 22 (2.58%) SAP
5 21 (2.46%) Remedy
6 19 (2.23%) Cisco
7 13 (1.53%) BMC
8 10 (1.17%) Citrix
9 9 (1.06%) VMware
10 7 (0.82%) NetApp
11 6 (0.70%) IBM
11 6 (0.70%) Juniper
11 6 (0.70%) JD Edwards
12 5 (0.59%) Avaya
13 4 (0.47%) ServiceNow
13 4 (0.47%) Riverbed
14 3 (0.35%) Axway
14 3 (0.35%) F5
14 3 (0.35%) Amdocs
14 3 (0.35%) McAfee
Birmingham
Jumar Solutions
Posted: 6 hours ago
North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £320.00 - £340.00 per day
Posted: 22 hours ago
West Yorkshire
Venn Group - UK
Rate: 150-200 Per Day
Posted: 23 hours ago
West London
Unite Human Resources
Rate: From £350 to £400 per day
Posted: 2 days ago
West London
Unite Human Resources
Rate: From £400 to £450 per day
Posted: 2 days ago
Manchester
Volt
Rate: £12.38 per hour
Posted: 2 days ago
Hertfordshire
Interquest - IQ ESM
Rate: £350 per day
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Posted: 6 days ago
Warwick, Warwickshire
Talent International
Rate: £350 - £390 per day
Posted: 6 days ago
London
Real Staffing
Rate: £350 - £400 per day
Posted: 8 days ago
North West England
Computer Futures
Rate: £500 per day + DOE
Posted: 8 days ago
City of London
Computer Futures
Rate: £400 - £500 per day + DOE
Posted: 8 days ago
South East England
Computer Futures
Rate: £400 - £450 per day + DOE
Posted: 8 days ago
Hook
Hays IT - Uk Posting account
Rate: £350.00 - £370.00 per day
Posted: 9 days ago
Chesterfield
Hays IT - Uk Posting account
Rate: £350.00 - £450.00 per day + Negotiable
Posted: 9 days ago
Burton-On-Trent
Progressive Recruitment
Rate: £40000 - £45000 per annum + competitive
Posted: 13 days ago
East Midlands
Hays IT - Uk Posting account
Rate: £300.00 - £365.00 per annum
Posted: 14 days ago
Slough
Hays IT - Uk Posting account
Rate: £37000.00 - £38500.00 per annum
Posted: 14 days ago
Northamptonshire
Hays IT - Uk Posting account
Rate: £500.00 per day
Posted: 15 days ago
South East England
Real Staffing
Rate: £300 - £400 per day + DOE
Posted: 19 days ago