The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 232 266 265
Rank change year-on-year
+34 -1
Contract jobs requiring a Service Manager 466 345 379
As % of all contract IT jobs located in England 0.89% 0.72% 0.72%
As % of the Job Titles category 0.98% 0.77% 0.77%
Number of daily rates quoted 324 190 240
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £400 £400
90% offered a daily rate of more than £300 £312 £284
10% offered a daily rate of more than £525 £500 £575
UK excluding London average daily rate £400 £375 £355
% change year-on-year
+6.66% +5.63%
Number of hourly rates quoted 11 12 6
Average hourly rate £27.00 £26.25 £26.50
Average hourly rate % change year-on-year
+2.85% -0.94%
90% offered a hourly rate of more than £18.00 £19.11 £18.75
10% offered a hourly rate of more than £42.50 £44.40 £39.14
UK excluding London average hourly rate £27.00 £22.00 £26.50
% change year-on-year
+22.72% -16.98%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 19 September 2014.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 19 September 2014.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +37 159 £425 - 46
South East +5 74 £375 - 28
East of England +27 54 £469 +56.25% 7
North West +24 50 £500 +17.64% 16
West Midlands -12 43 £375 -11.76% 16
South West -18 40 £400 +19.49% 6
Yorkshire -3 24 £380 +11.27% 5
East Midlands -2 14 £350 -6.66% 7
North East -36 6 £508 +46.04% 3
Midlands +1 3 £375 - 2
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 505 (59.13%) ITIL
2 402 (47.07%) Service Delivery
3 303 (35.48%) Service Management
4 149 (17.45%) Finance
5 143 (16.74%) Project Management
6 134 (15.69%) SLA
7 125 (14.64%) Security Cleared
8 97 (11.36%) ITIL Certification
9 90 (10.54%) PRINCE2
10 88 (10.30%) Incident Management
11 77 (9.02%) Change Management
12 73 (8.55%) Microsoft
12 73 (8.55%) SC Cleared
13 67 (7.85%) Stakeholder Management
14 63 (7.38%) ITSM
15 60 (7.03%) Risk Management
16 53 (6.21%) Telecoms
17 52 (6.09%) Problem Management
17 52 (6.09%) Analytical Skills
18 49 (5.74%) Continuous Improvement
19 48 (5.62%) Supplier Management
20 47 (5.50%) MS Excel
21 45 (5.27%) ITIL V3
22 43 (5.04%) Banking
23 41 (4.80%) Agile Software Development
24 39 (4.57%) Retail
24 39 (4.57%) Windows
24 39 (4.57%) Degree
25 38 (4.45%) Disaster Recovery
26 37 (4.33%) Oracle

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (3.04%) SharePoint
2 8 (0.94%) MS Exchange
3 7 (0.82%) BizTalk Server
4 6 (0.70%) Oracle Workflow
5 4 (0.47%) Lync
5 4 (0.47%) Exchange Server 2010
5 4 (0.47%) SharePoint Server
6 3 (0.35%) Exchange Server 2013
7 1 (0.12%) IBM Notes
7 1 (0.12%) Blackberry Enterprise Server
7 1 (0.12%) CMS
7 1 (0.12%) Exchange Server 2003
7 1 (0.12%) WorkSite
7 1 (0.12%) SharePoint 2013
7 1 (0.12%) SharePoint 2010
Applications
1 47 (5.50%) MS Excel
2 20 (2.34%) MS Project
2 20 (2.34%) MS Office
3 11 (1.29%) MS Visio
3 11 (1.29%) MS PowerPoint
4 3 (0.35%) Spreadsheet
5 1 (0.12%) Photoshop
5 1 (0.12%) Adobe Illustrator
5 1 (0.12%) InfoPath
Business Applications
1 15 (1.76%) Remedy ITSM
2 8 (0.94%) assyst
3 4 (0.47%) SAP Oil and Gas
4 3 (0.35%) Summit
5 2 (0.23%) Google Analytics
6 1 (0.12%) Oracle Procure-to-Pay
6 1 (0.12%) SAP HR
6 1 (0.12%) Maximo
6 1 (0.12%) Dynamics NAV
6 1 (0.12%) Dynamics CRM
6 1 (0.12%) Oracle Retail
6 1 (0.12%) Oracle EBS R12
Cloud Services
1 13 (1.52%) SaaS
2 9 (1.05%) PaaS
3 8 (0.94%) IaaS
4 5 (0.59%) Amazon AWS
5 1 (0.12%) IBM Blueworks
5 1 (0.12%) Cloud Computing
Communications & Networking
1 17 (1.99%) Internet
2 14 (1.64%) WAN
3 11 (1.29%) Broadband
3 11 (1.29%) SAN
4 10 (1.17%) LAN
5 8 (0.94%) Firewall
5 8 (0.94%) VoIP
6 7 (0.82%) 3G
7 5 (0.59%) DNS
8 4 (0.47%) IP Telephony
8 4 (0.47%) Intranet
8 4 (0.47%) TCP/IP
9 3 (0.35%) 4G
10 2 (0.23%) Unified Communications
10 2 (0.23%) MVNO
10 2 (0.23%) VPN
10 2 (0.23%) WLAN
10 2 (0.23%) DHCP
10 2 (0.23%) Ethernet
11 1 (0.12%) ATM
Database & Business Intelligence
1 12 (1.41%) SQL Server
2 7 (0.82%) DataStage
2 7 (0.82%) Spotfire
3 6 (0.70%) Oracle Database
3 6 (0.70%) Data Mining
3 6 (0.70%) Crystal Reports
4 3 (0.35%) Data Warehouse
4 3 (0.35%) SQL Server Reporting Services
5 1 (0.12%) BusinessObjects
5 1 (0.12%) RDBMS
5 1 (0.12%) MySQL
5 1 (0.12%) SQL Server Integration Services
5 1 (0.12%) BusinessObjects Web Intelligence
5 1 (0.12%) SQL Server Analysis Services
5 1 (0.12%) Relational Database
5 1 (0.12%) SQL Server 2008
5 1 (0.12%) MongoDB
Development Applications
1 10 (1.17%) Team Foundation Server
2 3 (0.35%) Ant
2 3 (0.35%) Subversion
2 3 (0.35%) Maven
3 1 (0.12%) Oracle Forms
3 1 (0.12%) Oracle APEX
General
1 149 (17.45%) Finance
2 53 (6.21%) Telecoms
3 43 (5.04%) Banking
4 39 (4.57%) Retail
5 15 (1.76%) Pharmaceutical
6 14 (1.64%) Marketing
7 12 (1.41%) Investment Banking
8 10 (1.17%) Local Government
8 10 (1.17%) Legal
9 8 (0.94%) Law
9 8 (0.94%) Back Office
10 7 (0.82%) Manufacturing
11 5 (0.59%) Advertising
12 4 (0.47%) Japanese Language
12 4 (0.47%) Electronics
12 4 (0.47%) Billing
13 3 (0.35%) Front Office
13 3 (0.35%) Retail Banking
14 2 (0.23%) Financial Institution
14 2 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 9 (1.05%) Web Services
2 5 (0.59%) COM
3 3 (0.35%) .NET
4 1 (0.12%) HTML
4 1 (0.12%) CSS
4 1 (0.12%) Middleware
4 1 (0.12%) Velocity
4 1 (0.12%) Drools
Miscellaneous
1 52 (6.09%) Analytical Skills
2 28 (3.28%) Management Information System
3 21 (2.46%) NHS
4 15 (1.76%) DTV
5 13 (1.52%) Video Conferencing
6 11 (1.29%) Client/Server
6 11 (1.29%) User Experience
7 8 (0.94%) Computer Science
8 6 (0.70%) Open Source
8 6 (0.70%) Data Protection Act
9 5 (0.59%) Statistics
9 5 (0.59%) Freedom of Information
9 5 (0.59%) CMDB
9 5 (0.59%) Social Media
10 4 (0.47%) Economics
11 3 (0.35%) Blackberry
11 3 (0.35%) PMI
11 3 (0.35%) Kindle
12 2 (0.23%) FMCG
12 2 (0.23%) Digital Media
Operating Systems
1 39 (4.57%) Windows
2 17 (1.99%) UNIX
3 5 (0.59%) Windows XP
3 5 (0.59%) Windows Server 2008
4 4 (0.47%) Windows 7
5 3 (0.35%) Linux
5 3 (0.35%) Windows 2000
5 3 (0.35%) Windows NT
5 3 (0.35%) Windows 8
5 3 (0.35%) Windows Server 2012
6 2 (0.23%) Windows Server 2003
Processes & Methodologies
1 505 (59.13%) ITIL
2 402 (47.07%) Service Delivery
3 303 (35.48%) Service Management
4 143 (16.74%) Project Management
5 90 (10.54%) PRINCE2
6 88 (10.30%) Incident Management
7 77 (9.02%) Change Management
8 67 (7.85%) Stakeholder Management
9 63 (7.38%) ITSM
10 60 (7.03%) Risk Management
11 52 (6.09%) Problem Management
12 49 (5.74%) Continuous Improvement
13 48 (5.62%) Supplier Management
14 45 (5.27%) ITIL V3
15 41 (4.80%) Agile Software Development
16 38 (4.45%) Disaster Recovery
17 35 (4.10%) Business Continuity
18 31 (3.63%) Performance Management
19 27 (3.16%) Migration
19 27 (3.16%) Configuration Management
Programming Languages
1 24 (2.81%) SQL
2 4 (0.47%) C
3 3 (0.35%) VB
4 2 (0.23%) Ruby
4 2 (0.23%) VBScript
5 1 (0.12%) C#
5 1 (0.12%) C++
5 1 (0.12%) Java
5 1 (0.12%) JavaScript
5 1 (0.12%) Perl
5 1 (0.12%) Python
5 1 (0.12%) Shell Script
5 1 (0.12%) PowerShell
Qualifications
1 125 (14.64%) Security Cleared
2 97 (11.36%) ITIL Certification
3 73 (8.55%) SC Cleared
4 39 (4.57%) Degree
5 34 (3.98%) DV Cleared
6 25 (2.93%) ITIL Foundation Certificate
7 16 (1.87%) ISEB
8 14 (1.64%) PRINCE2 Practitioner
8 14 (1.64%) PMI Certification
9 11 (1.29%) PMP
10 9 (1.05%) PRINCE2 Certification
11 7 (0.82%) Microsoft Certification
11 7 (0.82%) CISSP
12 5 (0.59%) MCSE
12 5 (0.59%) ISEB Practitioner
13 3 (0.35%) BC Cleared
14 2 (0.23%) MAPM
14 2 (0.23%) Chartered Engineer
14 2 (0.23%) IBM Certification
14 2 (0.23%) Cisco Certification
Quality Assurance & Compliance
1 134 (15.69%) SLA
2 16 (1.87%) ISO 9001
3 13 (1.52%) ISO/IEC 27001
3 13 (1.52%) QA
4 11 (1.29%) COBIT
5 8 (0.94%) Sarbanes-Oxley
6 5 (0.59%) ISO 14001
7 3 (0.35%) BS15000
7 3 (0.35%) BS25999
8 2 (0.23%) BS7799
8 2 (0.23%) GxP
9 1 (0.12%) Data Quality
System Software
1 15 (1.76%) Active Directory
2 3 (0.35%) XenApp
2 3 (0.35%) VMware Infrastructure
3 1 (0.12%) Microsoft Virtual Server
Systems Management
1 7 (0.82%) SCCM
2 6 (0.70%) Oracle Identity Manager
3 5 (0.59%) SCSM
3 5 (0.59%) Tivoli
3 5 (0.59%) Oracle Identity Management
4 4 (0.47%) HP UCMDB
5 3 (0.35%) OVSD
6 2 (0.23%) SolarWinds Orion
6 2 (0.23%) Forefront Identity Manager
6 2 (0.23%) FortiGate
6 2 (0.23%) NetBackup
6 2 (0.23%) Tivoli Identity Manager
6 2 (0.23%) Tivoli Storage Manager
6 2 (0.23%) BMC PATROL
7 1 (0.12%) OpenView
7 1 (0.12%) OPNET
7 1 (0.12%) SCOM
Vendors
1 73 (8.55%) Microsoft
2 37 (4.33%) Oracle
3 22 (2.58%) HP
4 21 (2.46%) SAP
4 21 (2.46%) Remedy
5 20 (2.34%) Cisco
6 13 (1.52%) BMC
7 10 (1.17%) Citrix
7 10 (1.17%) IBM
8 9 (1.05%) VMware
9 7 (0.82%) NetApp
9 7 (0.82%) Axway
10 6 (0.70%) JD Edwards
10 6 (0.70%) Juniper
10 6 (0.70%) TIBCO
11 5 (0.59%) Avaya
11 5 (0.59%) Salesforce.com
12 4 (0.47%) Riverbed
12 4 (0.47%) ServiceNow
13 3 (0.35%) Sybase
Telford, Shropshire
Experis Ltd
Rate: £380.00 - £427.50 per day
Posted: Yesterday
Midlands
Swan It Recruitment Ltd
Rate: £325 - £365 per day
Posted: Yesterday
Birmingham, Warwickshire
PwC Careers in the UK
Posted: Yesterday
Birmingham, Warwickshire
PwC Careers in the UK
Posted: Yesterday
Reading, Oxfordshire
PwC Careers in the UK
Posted: Yesterday
Hertfordshire
Interquest - IQ ESM
Rate: £450 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Red Commerce
Posted: 2 days ago
Burton-On-Trent
Progressive Recruitment
Rate: £40000 - £45000 per annum + competitive
Posted: 2 days ago
Midlands
Hays London City Projects
Rate: £300.00 - £365.00 per annum
Posted: 2 days ago
East Midlands
Hays IT - Uk Posting account
Rate: £300.00 - £365.00 per annum
Posted: 3 days ago
Slough
Hays IT - Uk Posting account
Rate: £37000.00 - £38500.00 per annum
Posted: 3 days ago
Leamington Spa, Warwickshire
Talent International
Rate: £350 - £392 per day
Posted: 3 days ago
Northamptonshire
HAYS INFORMATION TECHNOLOGY
Rate: £500.00 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: Negotiable
Posted: 4 days ago
North East
Harvey Nash RPO
Rate: £400 to £450
Posted: 4 days ago
South East England
Real Staffing
Rate: £300 - £400 per day + DOE
Posted: 8 days ago
London
NFP Group Ltd
Rate: £400 - £425 per annum
Posted: 9 days ago