The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 216 238 246
Rank change year-on-year
+22 +8
Contract jobs requiring a Service Manager 463 357 307
As % of all contract IT jobs located in England 1.00% 0.80% 0.74%
As % of the Job Titles category 1.08% 0.87% 0.80%
Number of daily rates quoted 292 216 158
Average daily rate
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£400 £400 £391
Average daily rate % change year-on-year
- +2.23%
90% offered a daily rate of more than £275 £225 £276
10% offered a daily rate of more than £500 £576 £525
UK excluding London average daily rate £375 £350 £375
% change year-on-year
+7.14% -6.66%
Number of hourly rates quoted 8 3 12
Average hourly rate £25.00 £27.58 £20.00
Average hourly rate % change year-on-year
-9.35% +37.90%
90% offered a hourly rate of more than £19.55 £27.52 £18.90
10% offered a hourly rate of more than £70.00 £39.52 £66.00
UK excluding London average hourly rate £25.00 £27.50 £20.00
% change year-on-year
-9.09% +37.50%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42688 41191 38318
As % of all contract IT jobs located in England 92.41% 92.60% 92.95%
Number of daily rates quoted 27233 25100 22188
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £243 £230 £235
10% offered a daily rate of more than £575 £575 £563
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1682 1864 2310
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 26 January 2015.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 26 January 2015.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 176 £415 -6.74% 50
South East -16 106 £404 +12.15% 31
South West +16 52 £375 -11.24% 12
West Midlands +12 33 £358 -12.80% 16
North West -1 31 £400 +6.66% 16
Yorkshire +11 21 £335 +7.20% 12
East of England +11 19 £410 +95.23% 10
East Midlands -7 11 £475 +331.81% 11
North East -10 10 £425 -15.00%
Midlands - - - -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 26 January 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 581 (61.74%) ITIL
2 461 (48.99%) Service Delivery
3 326 (34.64%) Service Management
4 185 (19.66%) Finance
5 167 (17.75%) Security Cleared
6 156 (16.58%) SLA
7 149 (15.83%) Project Management
8 120 (12.75%) SC Cleared
9 109 (11.58%) ITIL Certification
10 96 (10.20%) PRINCE2
11 88 (9.35%) Microsoft
11 88 (9.35%) Stakeholder Management
12 76 (8.08%) Telecoms
13 72 (7.65%) Change Management
14 68 (7.23%) ITSM
15 66 (7.01%) Continuous Improvement
16 56 (5.95%) Risk Management
17 53 (5.63%) Problem Management
18 52 (5.53%) Analytical Skills
19 51 (5.42%) Incident Management
20 50 (5.31%) Supplier Management
21 49 (5.21%) ITIL V3
22 47 (4.99%) Degree
23 43 (4.57%) Agile Software Development
24 42 (4.46%) MS Excel
25 41 (4.36%) Windows
26 40 (4.25%) MS Office
27 39 (4.14%) Retail
27 39 (4.14%) DV Cleared
27 39 (4.14%) People Management

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 26 January 2015, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (3.40%) SharePoint
2 9 (0.96%) Lync
3 8 (0.85%) WebSphere
4 6 (0.64%) Oracle Workflow
5 4 (0.43%) Apache Solr
5 4 (0.43%) Tomcat
6 2 (0.21%) WebLogic
6 2 (0.21%) Lotus Domino
6 2 (0.21%) MS Exchange
6 2 (0.21%) OpenStack
6 2 (0.21%) Exchange Server 2003
6 2 (0.21%) Exchange Server 2007
7 1 (0.11%) Drupal
7 1 (0.11%) SharePoint 2013
7 1 (0.11%) SharePoint 2010
7 1 (0.11%) SAS
7 1 (0.11%) Blackberry Enterprise Server
7 1 (0.11%) CMS
7 1 (0.11%) MQSeries
Applications
1 42 (4.46%) MS Excel
2 40 (4.25%) MS Office
3 30 (3.19%) MS Project
4 21 (2.23%) MS Visio
5 6 (0.64%) MS PowerPoint
6 4 (0.43%) SPSS
7 2 (0.21%) Spreadsheet
8 1 (0.11%) Photoshop
8 1 (0.11%) Adobe Illustrator
Business Applications
1 9 (0.96%) assyst
1 9 (0.96%) Remedy ITSM
2 5 (0.53%) Oracle Procure-to-Pay
3 3 (0.32%) Google Analytics
3 3 (0.32%) Endur
3 3 (0.32%) SAP Oil and Gas
4 2 (0.21%) Oracle Retail
5 1 (0.11%) SAP SM
5 1 (0.11%) Findur
5 1 (0.11%) Maximo
5 1 (0.11%) Oracle EBS R12
5 1 (0.11%) SAP ERP
Cloud Services
1 7 (0.74%) SaaS
2 4 (0.43%) IaaS
2 4 (0.43%) Cloud Computing
3 3 (0.32%) PaaS
3 3 (0.32%) Google Apps
4 2 (0.21%) Office 365
4 2 (0.21%) SuccessFactors
5 1 (0.11%) IBM Blueworks
Communications & Networking
1 24 (2.55%) Internet
2 18 (1.91%) WAN
3 13 (1.38%) 3G
4 12 (1.28%) VoIP
4 12 (1.28%) LAN
5 11 (1.17%) Broadband
6 9 (0.96%) 4G
7 8 (0.85%) Radio Access Network
7 8 (0.85%) Unified Communications
8 7 (0.74%) Firewall
9 5 (0.53%) Intranet
9 5 (0.53%) IP Telephony
10 4 (0.43%) Network Security
10 4 (0.43%) TCP/IP
11 3 (0.32%) 2G
11 3 (0.32%) MPLS
11 3 (0.32%) LTE
12 2 (0.21%) SMS
12 2 (0.21%) VPN
13 1 (0.11%) DNS
Database & Business Intelligence
1 13 (1.38%) Crystal Reports
2 11 (1.17%) SQL Server
3 5 (0.53%) Oracle Reports
4 3 (0.32%) SQL Server Reporting Services
4 3 (0.32%) Oracle Database
5 2 (0.21%) SQL Server 2000
5 2 (0.21%) SQL Server 2008
5 2 (0.21%) SQL Server 2005
5 2 (0.21%) Oracle Database 11g
6 1 (0.11%) BusinessObjects Web Intelligence
6 1 (0.11%) Data Warehouse
6 1 (0.11%) BusinessObjects
6 1 (0.11%) Big Data
Development Applications
1 6 (0.64%) Team Foundation Server
2 4 (0.43%) JUnit
3 2 (0.21%) PVCS
3 2 (0.21%) ClearCase
3 2 (0.21%) Subversion
3 2 (0.21%) Maven
3 2 (0.21%) Ant
4 1 (0.11%) JIRA
General
1 185 (19.66%) Finance
2 76 (8.08%) Telecoms
3 39 (4.14%) Retail
4 29 (3.08%) Banking
5 13 (1.38%) Manufacturing
6 12 (1.28%) Legal
6 12 (1.28%) Marketing
7 11 (1.17%) Billing
7 11 (1.17%) Law
7 11 (1.17%) Back Office
8 10 (1.06%) Investment Banking
9 9 (0.96%) Publishing
10 6 (0.64%) Advertising
10 6 (0.64%) Local Government
11 4 (0.43%) Games
11 4 (0.43%) Electronics
11 4 (0.43%) Front Office
12 3 (0.32%) Pharmaceutical
12 3 (0.32%) Military
13 2 (0.21%) Automotive
Libraries, Frameworks & Software Standards
1 8 (0.85%) J2EE
2 5 (0.53%) .NET
2 5 (0.53%) Web Services
2 5 (0.53%) EDI
2 5 (0.53%) Middleware
3 3 (0.32%) WAP
4 2 (0.21%) HTML
5 1 (0.11%) CSS
5 1 (0.11%) XML
5 1 (0.11%) RESTful
Miscellaneous
1 52 (5.53%) Analytical Skills
2 33 (3.51%) Management Information System
3 18 (1.91%) NHS
4 14 (1.49%) Data Protection Act
4 14 (1.49%) Video Conferencing
5 13 (1.38%) DTV
6 10 (1.06%) Client/Server
6 10 (1.06%) Computer Science
7 8 (0.85%) FMCG
8 7 (0.74%) Statistics
8 7 (0.74%) Performance Metrics
9 6 (0.64%) Enterprise Software
10 5 (0.53%) CMDB
10 5 (0.53%) Economics
11 4 (0.43%) Mainframe
11 4 (0.43%) Social Media
12 3 (0.32%) Online Games
12 3 (0.32%) User Experience
12 3 (0.32%) Mobile App
12 3 (0.32%) Blackberry
Operating Systems
1 41 (4.36%) Windows
2 17 (1.81%) UNIX
3 9 (0.96%) Linux
4 3 (0.32%) Windows XP
4 3 (0.32%) Windows Mobile
4 3 (0.32%) Red Hat Enterprise Linux
4 3 (0.32%) Windows 7
5 2 (0.21%) Windows 8
5 2 (0.21%) Windows Vista
5 2 (0.21%) Android
5 2 (0.21%) Mac OS X
5 2 (0.21%) SUSE
5 2 (0.21%) Windows 2000
6 1 (0.11%) Solaris
6 1 (0.11%) Apple iOS
Processes & Methodologies
1 581 (61.74%) ITIL
2 461 (48.99%) Service Delivery
3 326 (34.64%) Service Management
4 149 (15.83%) Project Management
5 96 (10.20%) PRINCE2
6 88 (9.35%) Stakeholder Management
7 72 (7.65%) Change Management
8 68 (7.23%) ITSM
9 66 (7.01%) Continuous Improvement
10 56 (5.95%) Risk Management
11 53 (5.63%) Problem Management
12 51 (5.42%) Incident Management
13 50 (5.31%) Supplier Management
14 49 (5.21%) ITIL V3
15 43 (4.57%) Agile Software Development
16 39 (4.14%) People Management
17 37 (3.93%) Line Management
18 34 (3.61%) Configuration Management
19 33 (3.51%) Migration
20 31 (3.29%) E-Commerce
Programming Languages
1 19 (2.02%) SQL
2 11 (1.17%) Java
3 5 (0.53%) C
4 3 (0.32%) JavaScript
5 2 (0.21%) C#
6 1 (0.11%) C++
6 1 (0.11%) VB
Qualifications
1 167 (17.75%) Security Cleared
2 120 (12.75%) SC Cleared
3 109 (11.58%) ITIL Certification
4 47 (4.99%) Degree
5 39 (4.14%) DV Cleared
6 19 (2.02%) ITIL Foundation Certificate
7 17 (1.81%) ISEB
8 13 (1.38%) PRINCE2 Certification
9 10 (1.06%) PRINCE2 Practitioner
10 5 (0.53%) PMP
10 5 (0.53%) PMI Certification
11 4 (0.43%) BC Cleared
12 3 (0.32%) CTC Cleared
12 3 (0.32%) Chartered Engineer
12 3 (0.32%) Microsoft Certification
13 2 (0.21%) CISM
13 2 (0.21%) ISEB Practitioner
13 2 (0.21%) ISTQB
13 2 (0.21%) CISSP
13 2 (0.21%) MCSE
Quality Assurance & Compliance
1 156 (16.58%) SLA
2 10 (1.06%) ISO/IEC 27001
2 10 (1.06%) ISO 9001
3 8 (0.85%) QA
4 7 (0.74%) COBIT
5 2 (0.21%) BS15000
5 2 (0.21%) ISO 14001
6 1 (0.11%) BS7799
6 1 (0.11%) Sarbanes-Oxley
6 1 (0.11%) Basel III
6 1 (0.11%) COREP
6 1 (0.11%) FINREP
System Software
1 10 (1.06%) Active Directory
2 4 (0.43%) VMware Infrastructure
3 2 (0.21%) Oracle RAC
4 1 (0.11%) VMware ESXi
4 1 (0.11%) Firmware
Systems Management
1 10 (1.06%) OVSD
2 8 (0.85%) SCCM
3 3 (0.32%) OpenView
3 3 (0.32%) Tivoli
4 2 (0.21%) HP Quality Center
4 2 (0.21%) HP UCMDB
4 2 (0.21%) Forefront Identity Manager
5 1 (0.11%) SCSM
5 1 (0.11%) Tivoli Identity Manager
5 1 (0.11%) BMC PATROL
5 1 (0.11%) Control-M
5 1 (0.11%) OPNET
Vendors
1 88 (9.35%) Microsoft
2 30 (3.19%) Oracle
3 27 (2.87%) SAP
4 19 (2.02%) HP
5 17 (1.81%) Cisco
6 13 (1.38%) Remedy
7 11 (1.17%) BMC
8 9 (0.96%) Citrix
8 9 (0.96%) IBM
9 7 (0.74%) Avaya
9 7 (0.74%) Google
9 7 (0.74%) VMware
10 6 (0.64%) Juniper
10 6 (0.64%) Cognos
11 5 (0.53%) Huawei
11 5 (0.53%) Riverbed
12 4 (0.43%) hybris
12 4 (0.43%) i2
12 4 (0.43%) JD Edwards
13 3 (0.32%) NetApp
Central London / West End
Square One Resources
Rate: Up to £20 per hour
Posted: 5 hours ago
East Midlands
Real Staffing
Rate: competitive
Posted: 6 hours ago
Surrey
Hays IT - Uk Posting account
Rate: £250.00 per day
Posted: 7 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 8 hours ago
Corsham, Wiltshire
Interaction Recruitment PLC
Rate: £500 - 570 per day + .
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
JM
Rate: £300 - £350 per day
Posted: 12 hours ago
Leeds
Capita - ITIN
Rate: £25000 - £28000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £300 - £350 per day
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: From £350 to £400 per day
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 5 days ago
Birmingham
Interquest - Sand Resources
Rate: £300 - £301 per day
Posted: 5 days ago
West Midlands
Hays IT - Uk Posting account
Rate: £350.00 - £425.00 per day
Posted: 5 days ago
Windsor, Berkshire
Advanced Resource Managers
Posted: 5 days ago
South East London
Linkpoint Resources
Rate: From £16 to £20 per hour
Posted: 6 days ago
Leeds, West Yorkshire
Experis Ltd
Rate: £400.00 - £425.00 per day
Posted: 6 days ago
Somerset
Ping IT Recruitment ltd
Posted: 6 days ago
Kettering, Northamptonshire
LA International
Rate: £300 - £350 per day
Posted: 6 days ago
London
Real Staffing
Rate: £350 - £400 per week
Posted: 6 days ago
City, London
Annapurna
Rate: £300 - £350 per day
Posted: 6 days ago
Hook
Hays IT - Uk Posting account
Rate: £350.00 - £372.00 per day
Posted: 7 days ago