The table below looks at the statistics for the Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 238 284 237
Rank change year-on-year
+46 -47
Contract jobs requiring a Service Manager 445 322 420
As % of all contract IT jobs located in England 0.87% 0.66% 0.79%
As % of the Job Titles category 0.94% 0.71% 0.85%
Number of daily rates quoted 273 162 261
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £292 £301 £275
10% offered a daily rate of more than £525 £525 £550
UK excluding London average daily rate £383 £350 £364
% change year-on-year
+9.28% -3.78%
Number of hourly rates quoted 18 10 6
Average hourly rate £26.92 £22.25 £23.50
Average hourly rate % change year-on-year
+20.96% -5.31%
90% offered a hourly rate of more than £18.00 £18.90 £18.25
10% offered a hourly rate of more than £45.50 £46.50 £39.14
UK excluding London average hourly rate £27.00 £22.00 £23.50
% change year-on-year
+22.72% -6.38%
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47122 45147 49346
As % of all contract IT jobs located in England 92.47% 92.76% 92.92%
Number of daily rates quoted 29091 27426 28362
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1866 1971 2486
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.96 £40.00 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in England

Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the England region.

Service Manager Daily Rate Trend in England

Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 22 August 2014.

Service Manager Daily Rate Histogram in England

Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the England region.

Service Manager Hourly Rate Trend in England

Service Manager
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager across the England region over the 3 months to 22 August 2014.

Service Manager Hourly Rate Histogram in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 145 £425 - 49
South East -8 85 £375 +6.00% 21
South West +4 50 £400 +23.07% 13
East of England +10 46 £450 +100.00% 9
North West +23 43 £475 +25.00% 20
West Midlands -20 32 £375 -16.66% 11
Yorkshire +11 25 £375 +16.45% 5
East Midlands -4 13 £268 -28.66% 1
North East -22 6 £508 +20.83% 1
Midlands +7 2 £375 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 479 (58.99%) ITIL
2 392 (48.28%) Service Delivery
3 292 (35.96%) Service Management
4 154 (18.97%) Finance
5 138 (17.00%) Project Management
6 130 (16.01%) SLA
7 119 (14.66%) Security Cleared
8 91 (11.21%) ITIL Certification
9 84 (10.34%) Change Management
9 84 (10.34%) Incident Management
10 81 (9.98%) PRINCE2
11 71 (8.74%) SC Cleared
12 69 (8.50%) Microsoft
13 59 (7.27%) Stakeholder Management
14 57 (7.02%) Problem Management
15 56 (6.90%) ITSM
16 53 (6.53%) Windows
17 46 (5.67%) Supplier Management
18 44 (5.42%) Continuous Improvement
18 44 (5.42%) Telecoms
18 44 (5.42%) Banking
19 43 (5.30%) Risk Management
20 41 (5.05%) Business Continuity
20 41 (5.05%) ITIL V3
21 40 (4.93%) MS Excel
22 39 (4.80%) Degree
23 33 (4.06%) Oracle
23 33 (4.06%) Disaster Recovery
24 32 (3.94%) Retail
25 31 (3.82%) Management Information System

Service Manager
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (3.45%) SharePoint
2 19 (2.34%) MS Exchange
3 7 (0.86%) BizTalk Server
4 4 (0.49%) Lync
4 4 (0.49%) Exchange Server 2010
4 4 (0.49%) SharePoint Server
4 4 (0.49%) Oracle Workflow
5 3 (0.37%) IBM HTTP Server
5 3 (0.37%) Tomcat
5 3 (0.37%) MQSeries
5 3 (0.37%) IIS
5 3 (0.37%) WebSphere Application Server
5 3 (0.37%) Blackberry Enterprise Server
5 3 (0.37%) WebSphere
5 3 (0.37%) Exchange Server 2013
6 2 (0.25%) IBM Notes
7 1 (0.12%) CMS
7 1 (0.12%) WebLogic
7 1 (0.12%) Exchange Server 2003
7 1 (0.12%) WorkSite
Applications
1 40 (4.93%) MS Excel
2 31 (3.82%) MS Office
3 17 (2.09%) MS Project
4 14 (1.72%) MS PowerPoint
5 9 (1.11%) MS Visio
6 4 (0.49%) Spreadsheet
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) Photoshop
7 1 (0.12%) InfoPath
Business Applications
1 13 (1.60%) Remedy ITSM
2 8 (0.99%) assyst
3 3 (0.37%) Summit
3 3 (0.37%) SAP Oil and Gas
4 2 (0.25%) Google Analytics
5 1 (0.12%) Oracle Procure-to-Pay
5 1 (0.12%) Maximo
5 1 (0.12%) SAP HR
5 1 (0.12%) Dynamics NAV
5 1 (0.12%) Dynamics CRM
5 1 (0.12%) SAP ERP
5 1 (0.12%) Oracle EBS R12
Cloud Services
1 13 (1.60%) SaaS
2 9 (1.11%) PaaS
3 8 (0.99%) IaaS
4 5 (0.62%) Amazon AWS
5 1 (0.12%) Cloud Computing
Communications & Networking
1 16 (1.97%) WAN
1 16 (1.97%) SAN
2 13 (1.60%) LAN
2 13 (1.60%) Internet
3 8 (0.99%) Broadband
3 8 (0.99%) Firewall
4 6 (0.74%) 3G
5 5 (0.62%) Wi-Fi
5 5 (0.62%) VoIP
6 4 (0.49%) DNS
6 4 (0.49%) Intranet
6 4 (0.49%) IP Telephony
7 3 (0.37%) HTTP
7 3 (0.37%) TCP/IP
7 3 (0.37%) 4G
8 2 (0.25%) VPN
8 2 (0.25%) DHCP
8 2 (0.25%) Ethernet
8 2 (0.25%) WLAN
8 2 (0.25%) MVNO
Database & Business Intelligence
1 11 (1.35%) DataStage
2 10 (1.23%) Oracle Database
3 8 (0.99%) SQL Server
4 7 (0.86%) Spotfire
5 6 (0.74%) Data Mining
6 5 (0.62%) Crystal Reports
7 3 (0.37%) Data Warehouse
7 3 (0.37%) DB2
7 3 (0.37%) SQL Server Reporting Services
8 2 (0.25%) SQL Server Analysis Services
9 1 (0.12%) Relational Database
9 1 (0.12%) MySQL
9 1 (0.12%) RDBMS
9 1 (0.12%) SQL Server Integration Services
9 1 (0.12%) MongoDB
9 1 (0.12%) SQL Server 2008
Development Applications
1 6 (0.74%) Team Foundation Server
2 3 (0.37%) Ant
2 3 (0.37%) Maven
2 3 (0.37%) Subversion
3 1 (0.12%) Oracle Forms
3 1 (0.12%) Oracle APEX
General
1 154 (18.97%) Finance
2 44 (5.42%) Telecoms
2 44 (5.42%) Banking
3 32 (3.94%) Retail
4 18 (2.22%) Pharmaceutical
5 17 (2.09%) Marketing
6 14 (1.72%) Investment Banking
7 12 (1.48%) Local Government
8 9 (1.11%) Back Office
9 8 (0.99%) Law
9 8 (0.99%) Legal
9 8 (0.99%) Manufacturing
10 7 (0.86%) Front Office
11 5 (0.62%) Advertising
12 4 (0.49%) Japanese Language
13 3 (0.37%) Electronics
13 3 (0.37%) Billing
13 3 (0.37%) Retail Banking
14 2 (0.25%) Games
14 2 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 9 (1.11%) Web Services
2 5 (0.62%) COM
3 3 (0.37%) .NET
4 2 (0.25%) Middleware
4 2 (0.25%) HTML
5 1 (0.12%) CSS
5 1 (0.12%) AOM
5 1 (0.12%) Java EE
5 1 (0.12%) Velocity
5 1 (0.12%) Drools
5 1 (0.12%) Oracle Fusion
Miscellaneous
1 31 (3.82%) Management Information System
2 20 (2.46%) NHS
3 13 (1.60%) Video Conferencing
4 11 (1.35%) DTV
5 9 (1.11%) Statistics
6 8 (0.99%) Client/Server
7 7 (0.86%) Open Source
8 6 (0.74%) Blackberry
9 5 (0.62%) Freedom of Information
9 5 (0.62%) CMDB
9 5 (0.62%) Social Media
10 4 (0.49%) FMCG
10 4 (0.49%) Economics
11 3 (0.37%) PMI
11 3 (0.37%) Data Protection Act
11 3 (0.37%) Kindle
11 3 (0.37%) Data Integration
12 2 (0.25%) RMADS
12 2 (0.25%) Digital Media
12 2 (0.25%) Mathematics
Operating Systems
1 53 (6.53%) Windows
2 21 (2.59%) UNIX
3 15 (1.85%) Windows 7
4 9 (1.11%) Windows Server 2008
5 8 (0.99%) Windows Server 2003
6 7 (0.86%) Linux
7 6 (0.74%) Windows XP
8 5 (0.62%) Windows NT
8 5 (0.62%) Windows 2000
9 4 (0.49%) Red Hat Enterprise Linux
9 4 (0.49%) Windows 8
10 3 (0.37%) SUSE
10 3 (0.37%) AIX
10 3 (0.37%) Windows Server 2012
Processes & Methodologies
1 479 (58.99%) ITIL
2 392 (48.28%) Service Delivery
3 292 (35.96%) Service Management
4 138 (17.00%) Project Management
5 84 (10.34%) Change Management
5 84 (10.34%) Incident Management
6 81 (9.98%) PRINCE2
7 59 (7.27%) Stakeholder Management
8 57 (7.02%) Problem Management
9 56 (6.90%) ITSM
10 46 (5.67%) Supplier Management
11 44 (5.42%) Continuous Improvement
12 43 (5.30%) Risk Management
13 41 (5.05%) Business Continuity
13 41 (5.05%) ITIL V3
14 33 (4.06%) Disaster Recovery
15 28 (3.45%) Configuration Management
16 26 (3.20%) Agile Software Development
17 25 (3.08%) Performance Management
17 25 (3.08%) Migration
Programming Languages
1 22 (2.71%) SQL
2 3 (0.37%) VB
2 3 (0.37%) C
3 2 (0.25%) Ruby
3 2 (0.25%) VBScript
3 2 (0.25%) Java
4 1 (0.12%) Python
4 1 (0.12%) JavaScript
4 1 (0.12%) Perl
4 1 (0.12%) C#
4 1 (0.12%) C++
4 1 (0.12%) Shell Script
4 1 (0.12%) PowerShell
Qualifications
1 119 (14.66%) Security Cleared
2 91 (11.21%) ITIL Certification
3 71 (8.74%) SC Cleared
4 39 (4.80%) Degree
5 30 (3.69%) DV Cleared
6 29 (3.57%) ITIL Foundation Certificate
7 18 (2.22%) PRINCE2 Practitioner
8 14 (1.72%) PMI Certification
9 11 (1.35%) PMP
9 11 (1.35%) Microsoft Certification
10 9 (1.11%) ISEB
11 7 (0.86%) CISSP
11 7 (0.86%) ISEB Practitioner
12 6 (0.74%) PRINCE2 Certification
13 4 (0.49%) BC Cleared
13 4 (0.49%) MCP
13 4 (0.49%) MCSE
14 3 (0.37%) IBM Certification
14 3 (0.37%) MCDST
15 2 (0.25%) MAPM
Quality Assurance & Compliance
1 130 (16.01%) SLA
2 14 (1.72%) ISO 9001
3 13 (1.60%) QA
4 11 (1.35%) ISO/IEC 27001
5 9 (1.11%) Sarbanes-Oxley
6 8 (0.99%) COBIT
7 5 (0.62%) ISO 14001
8 4 (0.49%) GxP
9 3 (0.37%) BS15000
9 3 (0.37%) BS25999
10 2 (0.25%) Data Quality
10 2 (0.25%) BS7799
10 2 (0.25%) GCP
11 1 (0.12%) ISO/IEC 20000
System Software
1 21 (2.59%) Active Directory
2 7 (0.86%) VMware Infrastructure
3 3 (0.37%) XenApp
4 2 (0.25%) MetaFrame
4 2 (0.25%) Terminal Server
5 1 (0.12%) Microsoft Virtual Server
5 1 (0.12%) Hyper-V
Systems Management
1 7 (0.86%) Tivoli
2 6 (0.74%) SCCM
2 6 (0.74%) Oracle Identity Manager
3 5 (0.62%) Oracle Identity Management
3 5 (0.62%) SCSM
4 4 (0.49%) HP UCMDB
5 3 (0.37%) OVSD
5 3 (0.37%) Tivoli Identity Manager
6 2 (0.25%) SolarWinds Orion
6 2 (0.25%) FortiGate
6 2 (0.25%) Tivoli Storage Manager
6 2 (0.25%) BMC PATROL
6 2 (0.25%) NetBackup
7 1 (0.12%) Forefront Identity Manager
7 1 (0.12%) SCOM
Vendors
1 69 (8.50%) Microsoft
2 33 (4.06%) Oracle
3 28 (3.45%) HP
4 23 (2.83%) Cisco
5 16 (1.97%) Remedy
6 14 (1.72%) SAP
7 13 (1.60%) VMware
7 13 (1.60%) IBM
8 10 (1.23%) BMC
9 8 (0.99%) Axway
9 8 (0.99%) Citrix
10 7 (0.86%) NetApp
11 6 (0.74%) TIBCO
12 5 (0.62%) Salesforce.com
12 5 (0.62%) Sun
12 5 (0.62%) Dell
13 4 (0.49%) ServiceNow
13 4 (0.49%) Tableau
13 4 (0.49%) Juniper
13 4 (0.49%) Red Hat
London
FIRST POINT IT RESOURCING
Rate: £375 - £425 per annum
Posted: 13 hours ago
London
Montash
Rate: Negotiable
Posted: 14 hours ago
Bedfordshire
Eutopia Solutions Ltd
Rate: £450 - £550 per day
Posted: 15 hours ago
Manchester
Volt
Rate: £12.38 per hour
Posted: Yesterday
South West England
DP Connect
Rate: £350 - £375 per day
Posted: Yesterday
Luton
Interquest - IQ ESM
Rate: £520 per day
Posted: Yesterday
Knutsford, Cheshire
Gibbs S3
Rate: From £400 to £450 per day
Posted: 2 days ago
City, London
Connectus
Rate: £800 per day + negotiable
Posted: 2 days ago
Dereham
Hays IT - Uk Posting account
Rate: £200.00 - £300 per day
Posted: 2 days ago
London
Spargonet Consulting Plc
Rate: £350 to £400 per day
Posted: 2 days ago
Berkshire
Spargonet Consulting Plc
Rate: £350 to £400 per day
Posted: 2 days ago
West London
Mint Recruitment Solutions
Rate: £300 - £400 per day
Posted: 2 days ago
Northamptonshire
ReThink Recruitment
Rate: £400 - £500 per day
Posted: 2 days ago
Warrington, Cheshire
Rullion IT Plus
Posted: 3 days ago
West London
Experis Ltd
Posted: 3 days ago
Warrington
Reed Technology - UK Posting Account
Rate: £450 - £535 per day
Posted: 4 days ago
West Midlands (County)
Spargonet Consulting Plc
Rate: £350 to £400 per day
Posted: 5 days ago
London
Reed Technology - UK Posting Account
Rate: £200 per day
Posted: 7 days ago
Hook
Hays IT - Uk Posting account
Rate: £350.00 - £370.00 per annum
Posted: 9 days ago
North West
Opus Recruitment Solutions Ltd
Rate: £325 - £425 per day
Posted: 11 days ago