Service Manager Contracts in England

Services Manager
UK > England

The median Services Manager daily rate in England is £500 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 310 293 305
Rank change year-on-year -17 +12 +32
Contract jobs requiring a Service Manager 239 456 638
As % of all contract jobs advertised in England 0.65% 0.90% 0.90%
As % of the Job Titles category 0.70% 0.95% 0.94%
Number of daily rates quoted 168 341 479
10th Percentile £313 £356 £363
25th Percentile £415 £413 £413
Median daily rate (50th Percentile) £500 £501 £500
Median % change year-on-year -0.10% +0.10% +11.11%
75th Percentile £588 £594 £578
90th Percentile £641 £711 £638
UK median daily rate £502 £500 £500
% change year-on-year +0.30% - +11.11%
Number of hourly rates quoted 8 5 11
10th Percentile £26.11 £9.38 £19.41
25th Percentile £29.75 - £29.13
Median hourly rate £30.00 £12.95 £34.45
Median % change year-on-year +131.66% -62.41% +5.64%
75th Percentile £40.91 £58.75 £36.94
90th Percentile £72.90 £61.90 £50.00
UK median hourly rate £30.00 £12.95 £32.55
% change year-on-year +131.66% -60.22% +2.34%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,271 47,824 67,952
% of contract IT jobs with a recognized job title 92.72% 94.61% 95.54%
Number of daily rates quoted 22,751 33,955 48,268
10th Percentile £275 £312 £313
25th Percentile £412 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +10.53%
75th Percentile £640 £663 £638
90th Percentile £750 £763 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,410 1,422 1,902
10th Percentile £12.92 £14.30 £12.50
25th Percentile £16.30 £20.00 £15.25
Median hourly rate £35.65 £45.00 £22.50
Median % change year-on-year -20.78% +100.00% +0.22%
75th Percentile £60.00 £65.71 £48.70
90th Percentile £72.54 £77.00 £62.24
UK median hourly rate £35.83 £45.00 £23.00
% change year-on-year -20.38% +95.65% -

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Manager in England.

Daily rate trend for Service Manager in England

Service Manager
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Manager in England over the 6 months to 27 April 2024.

Daily rate histogram for Service Manager in England

Service Manager
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Manager in England.

Hourly rate trend for Service Manager in England

Service Manager
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Manager in England over the 6 months to 27 April 2024.

Hourly rate histogram for Service Manager in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +9 101 £500 -4.76% 59
South West +25 40 £575 +21.05% 12
South East -29 29 £551 +22.33% 30
North of England -15 28 £493 -1.40% 45
Midlands +5 20 £500 -12.09% 29
North West -13 17 £493 +3.79% 26
East Midlands +2 12 £480 -18.30% 12
Yorkshire -1 10 £488 -8.88% 17
West Midlands +25 8 £550 +3.77% 17
East of England +6 5 £500 +25.00% 13
North East +18 1 - - 3
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 27 April 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Manager in the job title.

1 118 (49.37%) Service Delivery
2 111 (46.44%) ITIL
3 102 (42.68%) Service Management
4 74 (30.96%) Security Cleared
5 64 (26.78%) SC Cleared
6 55 (23.01%) Social Skills
7 50 (20.92%) ITSM
8 47 (19.67%) Service Design
9 39 (16.32%) Finance
10 38 (15.90%) Agile
11 36 (15.06%) Microsoft
11 36 (15.06%) Public Sector
12 31 (12.97%) Continuous Improvement
13 26 (10.88%) Change Management
14 25 (10.46%) Stakeholder Management
14 25 (10.46%) Problem-Solving
15 23 (9.62%) Customer Service
15 23 (9.62%) ServiceNow
16 22 (9.21%) Problem Management
16 22 (9.21%) Acceptance Criteria
17 21 (8.79%) Azure
18 19 (7.95%) Project Management
19 18 (7.53%) SLA
19 18 (7.53%) Business Analysis
20 17 (7.11%) Performance Metrics
20 17 (7.11%) Incident Management
21 16 (6.69%) SAP
21 16 (6.69%) Project Delivery
22 15 (6.28%) Remedy
22 15 (6.28%) Risk Management

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.18%) SharePoint
2 5 (2.09%) Confluence
3 3 (1.26%) Adobe Experience Manager
3 3 (1.26%) Mendix
4 1 (0.42%) Apache
4 1 (0.42%) CMS
4 1 (0.42%) IIS
4 1 (0.42%) Microsoft Exchange
4 1 (0.42%) Tomcat
Applications
1 9 (3.77%) Microsoft Excel
2 7 (2.93%) Microsoft PowerPoint
3 3 (1.26%) Microsoft Office
4 1 (0.42%) Microsoft Project
4 1 (0.42%) MS Visio
Business Applications
1 15 (6.28%) Remedy ITSM
2 3 (1.26%) SAP ERP
2 3 (1.26%) SAP S/4HANA
2 3 (1.26%) Shopify
Cloud Services
1 21 (8.79%) Azure
2 15 (6.28%) Microsoft 365
3 14 (5.86%) AWS
3 14 (5.86%) SaaS
4 11 (4.60%) Power Platform
5 3 (1.26%) BigCommerce
5 3 (1.26%) GCP
6 2 (0.84%) Azure DevOps
6 2 (0.84%) IaaS
6 2 (0.84%) PaaS
6 2 (0.84%) WhatsApp
7 1 (0.42%) Entra ID
7 1 (0.42%) Mimecast
7 1 (0.42%) OneDrive
7 1 (0.42%) PowerApps
7 1 (0.42%) ShareGate
Communications & Networking
1 6 (2.51%) SD-WAN
2 3 (1.26%) VPN
3 1 (0.42%) DHCP
3 1 (0.42%) DNS
3 1 (0.42%) GSM
3 1 (0.42%) Intranet
Database & Business Intelligence
1 10 (4.18%) Power BI
2 4 (1.67%) MySQL
3 1 (0.42%) Geospatial Data
3 1 (0.42%) MariaDB
3 1 (0.42%) Relational Database
3 1 (0.42%) SAP HANA
Development Applications
1 6 (2.51%) JIRA
2 3 (1.26%) Maven
General
1 55 (23.01%) Social Skills
2 39 (16.32%) Finance
3 36 (15.06%) Public Sector
4 14 (5.86%) Legal
5 12 (5.02%) Telecoms
6 10 (4.18%) Analytical Skills
7 8 (3.35%) Marketing
8 7 (2.93%) Influencing Skills
9 5 (2.09%) Retail
10 3 (1.26%) Billing
10 3 (1.26%) French Language
10 3 (1.26%) Law
10 3 (1.26%) Local Government
10 3 (1.26%) Organisational Skills
11 2 (0.84%) Electronics
11 2 (0.84%) Manufacturing
11 2 (0.84%) Presentation Skills
12 1 (0.42%) Automotive
12 1 (0.42%) Banking
12 1 (0.42%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.26%) AngularJS
1 3 (1.26%) CSS
1 3 (1.26%) J2EE
1 3 (1.26%) jQuery
1 3 (1.26%) REST
1 3 (1.26%) Sass
1 3 (1.26%) Spring
1 3 (1.26%) Spring MVC
1 3 (1.26%) Twitter Bootstrap
1 3 (1.26%) VML
1 3 (1.26%) Web Services
Miscellaneous
1 11 (4.60%) CMDB
1 11 (4.60%) Management Information System
2 8 (3.35%) Onboarding
3 5 (2.09%) Self-Motivation
4 3 (1.26%) Virtual Team
5 2 (0.84%) Analytical Mindset
5 2 (0.84%) FMCG
5 2 (0.84%) Greenfield Project
5 2 (0.84%) Legacy Applications
6 1 (0.42%) Cloud Native
6 1 (0.42%) Data Centre
6 1 (0.42%) Data Protection Act
6 1 (0.42%) NHS
6 1 (0.42%) Smartphone
Operating Systems
1 8 (3.35%) Apple iOS
2 7 (2.93%) Windows
3 3 (1.26%) Linux
3 3 (1.26%) Unix
4 1 (0.42%) Windows 10
Processes & Methodologies
1 118 (49.37%) Service Delivery
2 111 (46.44%) ITIL
3 102 (42.68%) Service Management
4 50 (20.92%) ITSM
5 47 (19.67%) Service Design
6 38 (15.90%) Agile
7 31 (12.97%) Continuous Improvement
8 26 (10.88%) Change Management
9 25 (10.46%) Problem-Solving
9 25 (10.46%) Stakeholder Management
10 23 (9.62%) Customer Service
11 22 (9.21%) Acceptance Criteria
11 22 (9.21%) Problem Management
12 19 (7.95%) Project Management
13 18 (7.53%) Business Analysis
14 17 (7.11%) Incident Management
14 17 (7.11%) Performance Metrics
15 16 (6.69%) Project Delivery
16 15 (6.28%) Risk Management
17 14 (5.86%) Decision-Making
Programming Languages
1 8 (3.35%) Swift
2 3 (1.26%) Java
2 3 (1.26%) JavaScript
3 2 (0.84%) SQL
Qualifications
1 74 (30.96%) Security Cleared
2 64 (26.78%) SC Cleared
3 12 (5.02%) DV Cleared
4 10 (4.18%) BPSS Clearance
5 9 (3.77%) ITIL Certification
6 8 (3.35%) Degree
7 3 (1.26%) ISEB
8 2 (0.84%) PRINCE2 Certification
9 1 (0.42%) ISEB Practitioner
9 1 (0.42%) ITIL Foundation Certificate
9 1 (0.42%) PMI Certification
9 1 (0.42%) PMP
9 1 (0.42%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (7.53%) SLA
2 9 (3.77%) QA
3 7 (2.93%) ISO/IEC 20000
4 4 (1.67%) Accessibility
5 3 (1.26%) COBIT
5 3 (1.26%) GxP
5 3 (1.26%) ISO 9000
5 3 (1.26%) Sarbanes-Oxley
6 2 (0.84%) Data Quality
7 1 (0.42%) ISO 22301
7 1 (0.42%) PMO
System Software
1 2 (0.84%) Active Directory
2 1 (0.42%) Virtual Machines
Systems Management
1 3 (1.26%) Microsoft Intune
2 1 (0.42%) Terraform
Vendors
1 36 (15.06%) Microsoft
2 23 (9.62%) ServiceNow
3 16 (6.69%) SAP
4 15 (6.28%) Remedy
5 8 (3.35%) Okta
6 6 (2.51%) Darktrace
6 6 (2.51%) Google
7 5 (2.09%) Salesforce
8 3 (1.26%) Adobe
8 3 (1.26%) BMC
8 3 (1.26%) Dell
8 3 (1.26%) Intel
8 3 (1.26%) Sitecore
9 2 (0.84%) VMware
10 1 (0.42%) Cadence
10 1 (0.42%) HP
10 1 (0.42%) NEC
10 1 (0.42%) Oracle