The statistics below represent IT jobs advertised across the North East region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Services Manager
Rank 64 74 71
Rank change year-on-year
+10 -3
Permanent jobs requiring a Service Manager 11 10 10
As % of all permanent IT jobs located in the North East 1.60% 1.32% 1.22%
As % of the Job Titles category 1.68% 1.37% 1.24%
Number of salaries quoted 10 5 10
Median salary £43,250 £42,000 £39,250
Median salary % change year-on-year
+2.97% +7.00%
90% offered a salary of more than £32,800 £37,463 £34,750
10% offered a salary of more than £46,500 £55,000 £44,400
UK excluding London median salary £47,500 £48,500 £49,000
% change year-on-year
-2.06% -1.02%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
655 732 807
As % of all permanent IT jobs located in the North East 95.48% 96.70% 98.53%
Number of salaries quoted 567 625 600
Median salary £37,000 £40,000 £35,000
Median salary % change year-on-year
-7.50% +14.28%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Manager
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North East region.

Service Manager Salary Trend in the North East

Service Manager
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Manager across the North East region over the 3 months to 1 October 2016.

Service Manager Salary Histogram in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North East region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +2 11 £43,250 +8.89%
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 1 October 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Manager in the job title.

1 10 (71.43%) Service Delivery
2 9 (64.29%) ITIL
3 6 (42.86%) Change Management
3 6 (42.86%) Windows
3 6 (42.86%) Microsoft
3 6 (42.86%) Project Management
3 6 (42.86%) Incident Management
3 6 (42.86%) Continuous Improvement
4 5 (35.71%) Transition Management
4 5 (35.71%) Problem Management
5 4 (28.57%) MS Excel
6 3 (21.43%) SQL Server
6 3 (21.43%) SLA
6 3 (21.43%) Cisco
6 3 (21.43%) SAN
6 3 (21.43%) Finance
7 2 (14.29%) Content Management
7 2 (14.29%) Active Directory
7 2 (14.29%) EMC
7 2 (14.29%) SQL
7 2 (14.29%) MS Exchange
7 2 (14.29%) Documentum
7 2 (14.29%) DHCP
7 2 (14.29%) DNS
7 2 (14.29%) DevOps
7 2 (14.29%) Windows Server
7 2 (14.29%) Case Management
7 2 (14.29%) Escalation Management
7 2 (14.29%) Virtual Team
7 2 (14.29%) Capacity Management

Service Manager Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Documentum
1 2 (14.29%) MS Exchange
Applications
1 4 (28.57%) MS Excel
Cloud Services
1 1 (7.14%) SaaS
Communications & Networking
1 3 (21.43%) SAN
2 2 (14.29%) DHCP
2 2 (14.29%) DNS
Database & Business Intelligence
1 3 (21.43%) SQL Server
Development Applications
1 1 (7.14%) JIRA
General
1 3 (21.43%) Finance
2 1 (7.14%) Marketing
Miscellaneous
1 2 (14.29%) Virtual Team
Operating Systems
1 6 (42.86%) Windows
2 2 (14.29%) Windows Server
Processes & Methodologies
1 10 (71.43%) Service Delivery
2 9 (64.29%) ITIL
3 6 (42.86%) Change Management
3 6 (42.86%) Continuous Improvement
3 6 (42.86%) Incident Management
3 6 (42.86%) Project Management
4 5 (35.71%) Problem Management
4 5 (35.71%) Transition Management
5 2 (14.29%) Capacity Management
5 2 (14.29%) Case Management
5 2 (14.29%) Content Management
5 2 (14.29%) DevOps
5 2 (14.29%) Escalation Management
6 1 (7.14%) Budget Control
6 1 (7.14%) Data Protection
6 1 (7.14%) Migration
6 1 (7.14%) Online Marketing
6 1 (7.14%) Process Improvement
6 1 (7.14%) Risk Management
6 1 (7.14%) SDLC
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 2 (14.29%) Security Cleared
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 2 (14.29%) Active Directory
1 2 (14.29%) Hyper-V
2 1 (7.14%) VMware ESX
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) Cisco
3 2 (14.29%) EMC
3 2 (14.29%) Pega
4 1 (7.14%) Apple
4 1 (7.14%) Atlassian
4 1 (7.14%) Citrix
4 1 (7.14%) Remedy
4 1 (7.14%) VMware