The statistics below represent IT jobs advertised across the North East region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 64 72 76
Rank change year-on-year
+8 +4
Permanent jobs requiring a Service Manager 8 10 9
As % of all permanent IT jobs located in the North East 1.13% 1.39% 1.15%
As % of the Job Titles category 1.18% 1.43% 1.18%
Number of salaries quoted 4 10 8
Median salary £44,738 £65,000 £46,250
Median salary % change year-on-year
-31.17% +40.54%
90% offered a salary of more than £43,871 £35,000 £37,625
10% offered a salary of more than £48,421 £75,000 £48,250
UK excluding London median salary £49,500 £50,000 £47,500
% change year-on-year
-1.00% +5.26%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
679 699 760
As % of all permanent IT jobs located in the North East 95.77% 96.95% 96.82%
Number of salaries quoted 546 617 633
Median salary £37,281 £36,018 £35,000
Median salary % change year-on-year
+3.50% +2.90%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £47,500 £52,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Manager
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North East region.

Service Manager Salary Trend in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North East region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +5 7 £44,738 -0.02%
Durham +8 1 - -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 11 December 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Manager in the job title.

1 18 (94.74%) Service Delivery
2 16 (84.21%) ITIL
3 11 (57.89%) Change Management
3 11 (57.89%) Incident Management
4 9 (47.37%) Problem Management
5 7 (36.84%) Continuous Improvement
6 6 (31.58%) Project Management
7 5 (26.32%) Transition Management
8 4 (21.05%) DevOps
8 4 (21.05%) Microsoft
8 4 (21.05%) SLA
9 3 (15.79%) Windows
9 3 (15.79%) Service Management
9 3 (15.79%) JIRA
10 2 (10.53%) SQL Server
10 2 (10.53%) Content Management
10 2 (10.53%) Kanban
10 2 (10.53%) Pega
10 2 (10.53%) Capacity Management
10 2 (10.53%) Case Management
10 2 (10.53%) Escalation Management
10 2 (10.53%) Virtual Team
10 2 (10.53%) Agile Software Development
10 2 (10.53%) Stakeholder Management
10 2 (10.53%) VMware
10 2 (10.53%) MS Exchange
10 2 (10.53%) Documentum
10 2 (10.53%) EMC
10 2 (10.53%) Citrix
10 2 (10.53%) ITIL Certification

Service Manager Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Documentum
1 2 (10.53%) MS Exchange
2 1 (5.26%) Skype for Business
Applications
1 1 (5.26%) MS Excel
Cloud Services
1 1 (5.26%) Yammer
Communications & Networking
1 1 (5.26%) LAN
1 1 (5.26%) PBX
1 1 (5.26%) SAN
1 1 (5.26%) Skype
1 1 (5.26%) VPN
1 1 (5.26%) WAN
Database & Business Intelligence
1 2 (10.53%) SQL Server
Development Applications
1 3 (15.79%) JIRA
General
1 1 (5.26%) Finance
Miscellaneous
1 2 (10.53%) Virtual Team
2 1 (5.26%) Clustering
Operating Systems
1 3 (15.79%) Windows
2 1 (5.26%) Windows Server
Processes & Methodologies
1 18 (94.74%) Service Delivery
2 16 (84.21%) ITIL
3 11 (57.89%) Change Management
3 11 (57.89%) Incident Management
4 9 (47.37%) Problem Management
5 7 (36.84%) Continuous Improvement
6 6 (31.58%) Project Management
7 5 (26.32%) Transition Management
8 4 (21.05%) DevOps
9 3 (15.79%) Service Management
10 2 (10.53%) Agile Software Development
10 2 (10.53%) Capacity Management
10 2 (10.53%) Case Management
10 2 (10.53%) Content Management
10 2 (10.53%) Escalation Management
10 2 (10.53%) Kanban
10 2 (10.53%) Stakeholder Management
11 1 (5.26%) Budget Control
11 1 (5.26%) Capacity Planning
11 1 (5.26%) Data Protection
Qualifications
1 2 (10.53%) ITIL Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Hyper-V
1 1 (5.26%) VMware ESX
1 1 (5.26%) VMware Infrastructure
Systems Management
1 1 (5.26%) Microsoft Clustering
Vendors
1 4 (21.05%) Microsoft
2 2 (10.53%) Citrix
2 2 (10.53%) EMC
2 2 (10.53%) Pega
2 2 (10.53%) VMware
3 1 (5.26%) Atlassian
3 1 (5.26%) Cisco
3 1 (5.26%) Mitel
3 1 (5.26%) Remedy
North East
Zen Internet Ltd
Salary: Up to £40,000 per annum + car/car allowance + benefits
Posted: 5 days ago