The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 64 47 69
Rank change year-on-year
-17 +22
Permanent jobs requiring a Service Manager 10 22 2
As % of all permanent IT jobs located in the North East 1.19% 3.36% 0.26%
As % of the Job Titles category 1.22% 3.46% 0.27%
Number of salaries quoted 10 19 2
Average salary £39,250 £45,000 £62,500
Average salary % change year-on-year
-12.77% -28.00%
90% offered a salary of more than £34,750 £44,300 £56,500
10% offered a salary of more than £55,650 £52,500 £68,500
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
818 635 750
As % of all permanent IT jobs located in the North East 97.27% 96.95% 97.15%
Number of salaries quoted 590 538 640
Average salary £33,500 £36,500 £35,000
Average salary % change year-on-year
-8.21% +4.28%
90% offered a salary of more than £22,500 £22,500 £23,400
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North East region.

Service Manager Salary Trend in the North East

Service Manager
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Manager across the North East region over the 3 months to 29 August 2014.

Service Manager Salary Histogram in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 6 £42,500 -19.04%
Northumberland - 2 £36,250 - 1
Durham -2 1 £41,000 -8.88% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North East

For the 6 months to 29 August 2014, IT jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 11 (91.67%) ITIL
2 7 (58.33%) Service Delivery
3 6 (50.00%) Incident Management
4 5 (41.67%) Service Management
4 5 (41.67%) ITIL Certification
5 3 (25.00%) Network Management
5 3 (25.00%) Problem Management
6 2 (16.67%) Unified Communications
6 2 (16.67%) ITIL V3
6 2 (16.67%) Degree
6 2 (16.67%) Stakeholder Engagement
6 2 (16.67%) Microsoft
6 2 (16.67%) Change Management
6 2 (16.67%) PRINCE2
7 1 (8.33%) UNIX
7 1 (8.33%) Windows
7 1 (8.33%) Oracle Forms
7 1 (8.33%) E-Commerce
7 1 (8.33%) FTP
7 1 (8.33%) Oracle Enterprise Manager
7 1 (8.33%) SLA
7 1 (8.33%) Cisco
7 1 (8.33%) Hyperion
7 1 (8.33%) Project Management
7 1 (8.33%) SQL
7 1 (8.33%) Oracle
7 1 (8.33%) Business Objects
7 1 (8.33%) SAP
7 1 (8.33%) Banking
7 1 (8.33%) Retail

Service Manager
Top Related IT Skills in the North East by Category

For the 6 months to 29 August 2014, IT jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 1 (8.33%) SAP BPC
1 1 (8.33%) Oracle Retail
Communications & Networking
1 2 (16.67%) Unified Communications
2 1 (8.33%) FTP
Database & Business Intelligence
1 1 (8.33%) BusinessObjects
Development Applications
1 1 (8.33%) Oracle Forms
General
1 1 (8.33%) Banking
1 1 (8.33%) Retail
Miscellaneous
1 1 (8.33%) AS400
Operating Systems
1 1 (8.33%) UNIX
1 1 (8.33%) Windows
Processes & Methodologies
1 11 (91.67%) ITIL
2 7 (58.33%) Service Delivery
3 6 (50.00%) Incident Management
4 5 (41.67%) Service Management
5 3 (25.00%) Network Management
5 3 (25.00%) Problem Management
6 2 (16.67%) ITIL V3
6 2 (16.67%) Stakeholder Engagement
6 2 (16.67%) Change Management
6 2 (16.67%) PRINCE2
7 1 (8.33%) E-Commerce
7 1 (8.33%) Project Management
7 1 (8.33%) Programme Management
7 1 (8.33%) Supplier Management
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Time Management
7 1 (8.33%) Performance Management
7 1 (8.33%) WFM
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 5 (41.67%) ITIL Certification
2 2 (16.67%) Degree
Quality Assurance & Compliance
1 1 (8.33%) SLA
Systems Management
1 1 (8.33%) Oracle Enterprise Manager
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) Hyperion
2 1 (8.33%) ATG
2 1 (8.33%) Kronos
2 1 (8.33%) Oracle
2 1 (8.33%) Business Objects
2 1 (8.33%) SAP
2 1 (8.33%) Cisco
Cramlington, Northumberland
Northern Recruitment Group
Salary: From £45,000 to £45,000 per annum
Posted: Yesterday
Durham
Reed Technology - UK Posting Account
Salary: £37500 - £45000 per annum + excellent benefits
Posted: 2 days ago