The table below looks at the statistics for the Service Manager role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 70 61 69
Rank change year-on-year
-9 +8
Permanent jobs requiring a Service Manager 9 4 1
As % of all permanent IT jobs located in the North East 1.15% 0.64% 0.15%
As % of the Job Titles category 1.19% 0.66% 0.16%
Number of salaries quoted 9 4 1
Average salary £45,000 £45,500 £47,500
Average salary % change year-on-year
-1.09% -4.21%
UK excluding London average salary £49,000 £47,500 £45,000
% change year-on-year
+3.15% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
756 610 624
As % of all permanent IT jobs located in the North East 96.43% 96.98% 96.45%
Number of salaries quoted 645 536 543
Average salary £36,500 £37,500 £33,000
Average salary % change year-on-year
-2.66% +13.63%
90% offered a salary of more than £24,000 £25,000 £20,500
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the North East region.

Service Manager Salary Trend in the North East

Service Manager
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Manager across the North East region over the 3 months to 28 November 2014.

Service Manager Salary Histogram in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the North East region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -13 8 £46,250 -9.31%
Durham - 1 £41,250 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North East

For the 6 months to 28 November 2014, IT jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 15 (78.95%) Service Delivery
2 14 (73.68%) ITIL
3 6 (31.58%) ITIL Certification
3 6 (31.58%) Incident Management
4 5 (26.32%) Service Management
5 4 (21.05%) Problem Management
5 4 (21.05%) PRINCE2
5 4 (21.05%) Windows
5 4 (21.05%) Cisco
5 4 (21.05%) Line Management
6 3 (15.79%) Network Management
6 3 (15.79%) ITIL V3
6 3 (15.79%) SLA
6 3 (15.79%) AS400
7 2 (10.53%) Supplier Management
7 2 (10.53%) Change Management
7 2 (10.53%) Project Management
7 2 (10.53%) Unified Communications
8 1 (5.26%) Degree
8 1 (5.26%) Life Science
8 1 (5.26%) Continuous Improvement
8 1 (5.26%) Change Control
8 1 (5.26%) Infrastructure Management
8 1 (5.26%) Hyperion
8 1 (5.26%) NHS
8 1 (5.26%) Microsoft
8 1 (5.26%) BusinessObjects
8 1 (5.26%) Linux
8 1 (5.26%) UNIX
8 1 (5.26%) Business Objects

Service Manager
Top Related IT Skills in the North East by Category

For the 6 months to 28 November 2014, IT jobs across the North East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 1 (5.26%) SAP BPC
Communications & Networking
1 2 (10.53%) Unified Communications
Database & Business Intelligence
1 1 (5.26%) BusinessObjects
General
1 1 (5.26%) Banking
1 1 (5.26%) Local Government
Miscellaneous
1 3 (15.79%) AS400
2 1 (5.26%) Life Science
2 1 (5.26%) Open Source
2 1 (5.26%) NHS
Operating Systems
1 4 (21.05%) Windows
2 1 (5.26%) Linux
2 1 (5.26%) UNIX
Processes & Methodologies
1 15 (78.95%) Service Delivery
2 14 (73.68%) ITIL
3 6 (31.58%) Incident Management
4 5 (26.32%) Service Management
5 4 (21.05%) Problem Management
5 4 (21.05%) PRINCE2
5 4 (21.05%) Line Management
6 3 (15.79%) Network Management
6 3 (15.79%) ITIL V3
7 2 (10.53%) Project Management
7 2 (10.53%) Change Management
7 2 (10.53%) Supplier Management
8 1 (5.26%) Stakeholder Engagement
8 1 (5.26%) Programme Management
8 1 (5.26%) Continuous Improvement
8 1 (5.26%) Change Control
8 1 (5.26%) Infrastructure Management
Qualifications
1 6 (31.58%) ITIL Certification
2 1 (5.26%) Degree
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 3 (15.79%) SLA
Vendors
1 4 (21.05%) Cisco
2 1 (5.26%) Microsoft
2 1 (5.26%) Hyperion
2 1 (5.26%) Business Objects
2 1 (5.26%) SAP