The statistics below represent IT jobs advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Support Engineer
England / North East
Rank 49 70 43
Rank change year-on-year
+21 -27
Permanent jobs requiring a Support Engineer 24 6 33
As % of all permanent IT jobs located in the North East 3.61% 0.97% 4.80%
As % of the Job Titles category 3.77% 1.00% 5.05%
Number of salaries quoted 22 6 24
Median salary £21,500 £27,500 £23,400
Median salary % change year-on-year
-21.81% +17.52%
90% offered a salary of more than £20,100 £20,500 £20,000
10% offered a salary of more than £28,075 £31,250 £35,000
UK excluding London median salary £30,000 £30,500 £30,000
% change year-on-year
-1.63% +1.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
636 603 653
As % of all permanent IT jobs located in the North East 95.78% 97.42% 94.91%
Number of salaries quoted 528 522 546
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £24,500
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Engineer
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Engineer across the North East region over the 3 months to 19 January 2017.

Support Engineer Salary Histogram in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +18 23 £21,500 -15.68% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 19 January 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Engineer in the job title.

1 32 (62.75%) ITIL
1 32 (62.75%) Microsoft
2 26 (50.98%) Windows
3 25 (49.02%) Microsoft Certification
4 18 (35.29%) Active Directory
5 17 (33.33%) Cisco
6 15 (29.41%) Cisco Certification
7 14 (27.45%) Windows Server
8 13 (25.49%) DNS
8 13 (25.49%) DHCP
9 12 (23.53%) VMware
10 11 (21.57%) MCSE
10 11 (21.57%) Windows Server 2012
11 8 (15.69%) Problem Management
11 8 (15.69%) PowerShell
11 8 (15.69%) MS Office
11 8 (15.69%) Analytical Skills
12 7 (13.73%) Windows Server 2003
13 6 (11.76%) Citrix
13 6 (11.76%) Firewall
13 6 (11.76%) MS Excel
13 6 (11.76%) Windows Server 2008
13 6 (11.76%) SCOM
13 6 (11.76%) Infrastructure Monitoring
14 5 (9.80%) SolarWinds
14 5 (9.80%) Windows 7
14 5 (9.80%) Office 365
14 5 (9.80%) VMware Infrastructure
14 5 (9.80%) MS Exchange
14 5 (9.80%) SLA

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) MS Exchange
2 4 (7.84%) Skype for Business
3 2 (3.92%) WebSphere
4 1 (1.96%) Exchange Server 2010
4 1 (1.96%) Exchange Server 2013
4 1 (1.96%) SharePoint
Applications
1 8 (15.69%) MS Office
2 6 (11.76%) MS Excel
3 2 (3.92%) MS PowerPoint
Cloud Services
1 5 (9.80%) Office 365
2 2 (3.92%) IaaS
2 2 (3.92%) PaaS
2 2 (3.92%) SaaS
Communications & Networking
1 13 (25.49%) DHCP
1 13 (25.49%) DNS
2 6 (11.76%) Firewall
3 4 (7.84%) Skype
4 3 (5.88%) VPN
5 2 (3.92%) Fibre Channel
5 2 (3.92%) POP3
5 2 (3.92%) Remote Desktop
5 2 (3.92%) SMTP
5 2 (3.92%) TCP/IP
5 2 (3.92%) VLAN
5 2 (3.92%) VoIP
6 1 (1.96%) Network Security
6 1 (1.96%) PBX
6 1 (1.96%) Wireshark
Database & Business Intelligence
1 1 (1.96%) Crystal Reports
1 1 (1.96%) Oracle Database
1 1 (1.96%) Oracle Reports
1 1 (1.96%) SQL Server
1 1 (1.96%) SQLPlus
General
1 2 (3.92%) Manufacturing
2 1 (1.96%) French Language
2 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.92%) jQuery
2 1 (1.96%) COM
2 1 (1.96%) XML
Miscellaneous
1 8 (15.69%) Analytical Skills
2 4 (7.84%) Computer Science
2 4 (7.84%) PKI
3 3 (5.88%) Driving Licence
3 3 (5.88%) Mathematics
4 2 (3.92%) Data Centre
4 2 (3.92%) Tandem
5 1 (1.96%) Blackberry
5 1 (1.96%) PACS
5 1 (1.96%) Video Conferencing
Operating Systems
1 26 (50.98%) Windows
2 14 (27.45%) Windows Server
3 11 (21.57%) Windows Server 2012
4 7 (13.73%) Windows Server 2003
5 6 (11.76%) Windows Server 2008
6 5 (9.80%) Linux
6 5 (9.80%) Windows 7
7 4 (7.84%) Windows 8
8 3 (5.88%) Windows 10
9 2 (3.92%) AIX
9 2 (3.92%) Red Hat Enterprise Linux
9 2 (3.92%) Unix
9 2 (3.92%) Windows 2000
9 2 (3.92%) Windows XP
Processes & Methodologies
1 32 (62.75%) ITIL
2 8 (15.69%) Problem Management
3 6 (11.76%) Infrastructure Monitoring
4 5 (9.80%) Service Delivery
5 4 (7.84%) Analytics
5 4 (7.84%) Asset Management
6 3 (5.88%) Service Design
6 3 (5.88%) Service Management
7 2 (3.92%) Agile Software Development
7 2 (3.92%) Change Management
7 2 (3.92%) Continuous Improvement
7 2 (3.92%) Data Analysis
7 2 (3.92%) Data Management
7 2 (3.92%) DevOps
7 2 (3.92%) Disaster Recovery
7 2 (3.92%) ITSM
7 2 (3.92%) Network Management
7 2 (3.92%) Open Source
7 2 (3.92%) PRINCE2
7 2 (3.92%) Release Management
Programming Languages
1 8 (15.69%) PowerShell
2 3 (5.88%) SQL
3 2 (3.92%) Java
3 2 (3.92%) JavaScript
4 1 (1.96%) PL/SQL
Qualifications
1 25 (49.02%) Microsoft Certification
2 15 (29.41%) Cisco Certification
3 11 (21.57%) MCSE
4 3 (5.88%) MCSA
5 2 (3.92%) CCNA
5 2 (3.92%) Degree
6 1 (1.96%) MCDST
6 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 5 (9.80%) SLA
2 2 (3.92%) PCI DSS
2 2 (3.92%) QA
3 1 (1.96%) DICOM
3 1 (1.96%) HL7
System Software
1 18 (35.29%) Active Directory
2 5 (9.80%) VMware Infrastructure
3 4 (7.84%) vSphere
4 3 (5.88%) Hyper-V
5 2 (3.92%) Forefront TMG
5 2 (3.92%) XenApp
Systems Management
1 6 (11.76%) SCOM
2 2 (3.92%) Backup Exec
2 2 (3.92%) McAfee ePO
2 2 (3.92%) NetBackup
2 2 (3.92%) WSUS
3 1 (1.96%) Data Guard
3 1 (1.96%) SCCM
Vendors
1 32 (62.75%) Microsoft
2 17 (33.33%) Cisco
3 12 (23.53%) VMware
4 6 (11.76%) Citrix
5 5 (9.80%) SolarWinds
6 4 (7.84%) ServiceNow
7 3 (5.88%) HP
8 2 (3.92%) Apple
8 2 (3.92%) AppSense
8 2 (3.92%) Dell
8 2 (3.92%) Intel Security
8 2 (3.92%) Qualys
8 2 (3.92%) Red Hat
8 2 (3.92%) Tripwire
9 1 (1.96%) Avaya
9 1 (1.96%) Genesys
9 1 (1.96%) MobileIron
9 1 (1.96%) Nortel
9 1 (1.96%) Oracle
9 1 (1.96%) Remedy
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