The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Support Engineer
Rank 44 45 29
Rank change year-on-year
+1 -16
Permanent jobs requiring a Support Engineer 39 22 32
As % of all permanent IT jobs located in the North East 5.06% 3.50% 5.35%
As % of the Job Titles category 5.26% 3.61% 5.57%
Number of salaries quoted 33 17 32
Average salary £21,000 £25,500 £23,450
Average salary % change year-on-year
-17.64% +8.74%
90% offered a salary of more than £17,500 £22,100 £19,775
10% offered a salary of more than £28,700 £43,000 £30,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
742 610 575
As % of all permanent IT jobs located in the North East 96.36% 96.98% 96.15%
Number of salaries quoted 635 536 511
Average salary £37,000 £37,500 £33,000
Average salary % change year-on-year
-1.33% +13.63%
90% offered a salary of more than £25,000 £25,000 £20,000
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Engineer across the North East region over the 3 months to 20 November 2014.

Support Engineer Salary Histogram in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 20 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 35 £21,000 -17.64% 4
Durham -6 3 £26,500 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North East

For the 6 months to 20 November 2014, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 30 (55.56%) Microsoft
2 29 (53.70%) ITIL
3 25 (46.30%) Active Directory
4 23 (42.59%) Windows
5 20 (37.04%) MS Office
5 20 (37.04%) Microsoft Certification
6 17 (31.48%) MCDST
7 14 (25.93%) MS Excel
8 13 (24.07%) VMware
9 11 (20.37%) MS Exchange
10 10 (18.52%) Linux
10 10 (18.52%) Windows Server 2008
11 9 (16.67%) VMware Infrastructure
11 9 (16.67%) SQL Server
12 8 (14.81%) DHCP
12 8 (14.81%) TCP/IP
12 8 (14.81%) HP
12 8 (14.81%) DNS
12 8 (14.81%) Firewall
12 8 (14.81%) Hyper-V
13 7 (12.96%) Security Cleared
13 7 (12.96%) Exchange Server 2007
13 7 (12.96%) Windows Server 2003
13 7 (12.96%) Configuration Management
13 7 (12.96%) UNIX
14 6 (11.11%) Symantec
14 6 (11.11%) SAN
14 6 (11.11%) SLA
14 6 (11.11%) Citrix
14 6 (11.11%) Exchange Server 2003

Support Engineer
Top Related IT Skills in the North East by Category

For the 6 months to 20 November 2014, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (20.37%) MS Exchange
2 7 (12.96%) Exchange Server 2007
3 6 (11.11%) Exchange Server 2010
3 6 (11.11%) Exchange Server 2003
4 4 (7.41%) IIS
5 2 (3.70%) Blackberry Enterprise Server
6 1 (1.85%) Oracle Workflow
6 1 (1.85%) Apache
Applications
1 20 (37.04%) MS Office
2 14 (25.93%) MS Excel
3 1 (1.85%) MS Visio
3 1 (1.85%) MS Project
Business Applications
1 2 (3.70%) SAP Oil and Gas
2 1 (1.85%) Dynamics AX
2 1 (1.85%) Oracle General Ledger
2 1 (1.85%) Oracle EBS R12
2 1 (1.85%) Oracle Receivables
2 1 (1.85%) Oracle EBS
2 1 (1.85%) Oracle Applications
Communications & Networking
1 8 (14.81%) DHCP
1 8 (14.81%) TCP/IP
1 8 (14.81%) DNS
1 8 (14.81%) Firewall
2 6 (11.11%) SAN
3 5 (9.26%) iSCSI
3 5 (9.26%) NAS
4 3 (5.56%) LAN
4 3 (5.56%) WAN
5 2 (3.70%) VPN
5 2 (3.70%) IP Telephony
6 1 (1.85%) DSL
6 1 (1.85%) ADSL
6 1 (1.85%) DECT
Database & Business Intelligence
1 9 (16.67%) SQL Server
2 3 (5.56%) RDBMS
2 3 (5.56%) SQL Server 2008
2 3 (5.56%) SQL Server 2012
2 3 (5.56%) MySQL
2 3 (5.56%) Relational Database
3 1 (1.85%) Oracle Database
Development Applications
1 1 (1.85%) Oracle Forms
General
1 3 (5.56%) Telecoms
1 3 (5.56%) Finance
1 3 (5.56%) French Language
1 3 (5.56%) German Language
1 3 (5.56%) Italian Language
2 2 (3.70%) Electronics
2 2 (3.70%) Marketing
2 2 (3.70%) Manufacturing
3 1 (1.85%) Military
Libraries, Frameworks & Software Standards
1 2 (3.70%) SOAP
1 2 (3.70%) Web Services
1 2 (3.70%) Middleware
2 1 (1.85%) HTML
Miscellaneous
1 5 (9.26%) Analytical Skills
2 2 (3.70%) Open Source
2 2 (3.70%) HACMP
2 2 (3.70%) Blackberry
2 2 (3.70%) DTV
3 1 (1.85%) Management Information System
3 1 (1.85%) Clustering
3 1 (1.85%) PDA
3 1 (1.85%) Mathematics
3 1 (1.85%) iPhone
3 1 (1.85%) iPad
Operating Systems
1 23 (42.59%) Windows
2 10 (18.52%) Linux
2 10 (18.52%) Windows Server 2008
3 7 (12.96%) Windows Server 2003
3 7 (12.96%) UNIX
4 4 (7.41%) VME
5 3 (5.56%) Windows 8
5 3 (5.56%) Windows Vista
5 3 (5.56%) Solaris
5 3 (5.56%) Windows XP
6 2 (3.70%) AIX
6 2 (3.70%) Windows Server 2012
6 2 (3.70%) Android
7 1 (1.85%) Red Hat Enterprise Linux
7 1 (1.85%) Windows 7
7 1 (1.85%) SUSE
Processes & Methodologies
1 29 (53.70%) ITIL
2 7 (12.96%) Configuration Management
3 5 (9.26%) Disaster Recovery
4 3 (5.56%) Workflow
4 3 (5.56%) Incident Management
4 3 (5.56%) Problem Management
5 2 (3.70%) Digital Marketing
5 2 (3.70%) Lean Six Sigma
5 2 (3.70%) Business Intelligence
5 2 (3.70%) Six Sigma
5 2 (3.70%) Business Continuity
5 2 (3.70%) Programme Management
5 2 (3.70%) Service Management
6 1 (1.85%) Service Delivery
6 1 (1.85%) Change Management
6 1 (1.85%) Time Management
6 1 (1.85%) Change Control
6 1 (1.85%) Root Cause Analysis
6 1 (1.85%) Performance Tuning
Programming Languages
1 4 (7.41%) COBOL
1 4 (7.41%) SQL
2 3 (5.56%) PHP
3 1 (1.85%) VBScript
3 1 (1.85%) PowerShell
3 1 (1.85%) JavaScript
Qualifications
1 20 (37.04%) Microsoft Certification
2 17 (31.48%) MCDST
3 7 (12.96%) Security Cleared
4 3 (5.56%) SC Cleared
4 3 (5.56%) Citrix Certification
5 2 (3.70%) MCP
5 2 (3.70%) MCSE
5 2 (3.70%) IBM AIX Certification
6 1 (1.85%) MCSA
6 1 (1.85%) CCNA
6 1 (1.85%) Cisco Certification
6 1 (1.85%) A+ Certification
6 1 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 6 (11.11%) SLA
System Software
1 25 (46.30%) Active Directory
2 9 (16.67%) VMware Infrastructure
3 8 (14.81%) Hyper-V
4 6 (11.11%) VMware ESX
5 5 (9.26%) NFS
5 5 (9.26%) vSphere
6 4 (7.41%) XenApp
7 3 (5.56%) XenServer
8 2 (3.70%) XenDesktop
8 2 (3.70%) GPFS
9 1 (1.85%) Veritas Volume Manager
9 1 (1.85%) Firmware
9 1 (1.85%) Tivoli Workload Scheduler
Systems Management
1 1 (1.85%) Tivoli
1 1 (1.85%) NetBackup
Vendors
1 30 (55.56%) Microsoft
2 13 (24.07%) VMware
3 8 (14.81%) HP
4 6 (11.11%) Citrix
4 6 (11.11%) Symantec
5 3 (5.56%) IBM
5 3 (5.56%) Red Hat
5 3 (5.56%) Oracle
6 2 (3.70%) SAP
6 2 (3.70%) LANDesk
7 1 (1.85%) Twitter
7 1 (1.85%) Cisco
7 1 (1.85%) Dell
7 1 (1.85%) Apple
7 1 (1.85%) Veritas
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum
Posted: 9 hours ago
Gateshead, Tyne and Wear
Greywood Associates Limited
Salary: £24000 - £35000 per annum + Benefits
Posted: 4 days ago