The statistics below represent IT jobs advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Engineer
England / North East
Rank 44 69 59
Rank change year-on-year
+25 -10
Permanent jobs requiring a Support Engineer 27 6 21
As % of all permanent IT jobs located in the North East 4.33% 0.98% 2.83%
As % of the Job Titles category 4.52% 1.01% 2.94%
Number of salaries quoted 26 6 13
Median salary £22,250 £26,250 £22,500
Median salary % change year-on-year
-15.23% +16.66%
90% offered a salary of more than £20,500 £20,000 £21,000
10% offered a salary of more than £40,000 £35,000 £32,800
UK excluding London median salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
598 597 714
As % of all permanent IT jobs located in the North East 95.99% 97.39% 96.10%
Number of salaries quoted 540 511 592
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,000 £26,000 £24,500
10% offered a salary of more than £50,000 £55,000 £50,900
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Engineer
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Engineer across the North East region over the 3 months to 25 February 2017.

Support Engineer Salary Histogram in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +29 26 £22,000 -20.00% 6
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 25 February 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Engineer in the job title.

1 35 (64.81%) Microsoft
2 30 (55.56%) ITIL
3 27 (50.00%) Windows
4 24 (44.44%) Active Directory
4 24 (44.44%) Microsoft Certification
5 21 (38.89%) Cisco
6 20 (37.04%) VMware
7 17 (31.48%) DHCP
7 17 (31.48%) DNS
8 16 (29.63%) Windows Server 2012
9 14 (25.93%) Cisco Certification
10 13 (24.07%) MS Office
11 12 (22.22%) MS Excel
11 12 (22.22%) Windows Server 2003
11 12 (22.22%) Citrix
11 12 (22.22%) VMware Infrastructure
11 12 (22.22%) Office 365
12 11 (20.37%) Windows Server
12 11 (20.37%) Windows Server 2008
13 10 (18.52%) PowerShell
13 10 (18.52%) Firewall
13 10 (18.52%) MCSE
14 8 (14.81%) Hyper-V
15 7 (12.96%) MS Exchange
15 7 (12.96%) TCP/IP
15 7 (12.96%) HP
15 7 (12.96%) Dell
15 7 (12.96%) VLAN
15 7 (12.96%) Backup Exec
15 7 (12.96%) Infrastructure Monitoring

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.96%) MS Exchange
2 5 (9.26%) Exchange Server 2003
3 2 (3.70%) Exchange Server 2013
3 2 (3.70%) Skype for Business
3 2 (3.70%) WebSphere
4 1 (1.85%) Exchange Server 2010
4 1 (1.85%) SharePoint
Applications
1 13 (24.07%) MS Office
2 12 (22.22%) MS Excel
3 2 (3.70%) MS PowerPoint
Cloud Services
1 12 (22.22%) Office 365
2 5 (9.26%) Amazon AWS
3 2 (3.70%) IaaS
3 2 (3.70%) PaaS
3 2 (3.70%) SaaS
4 1 (1.85%) Microsoft Azure
Communications & Networking
1 17 (31.48%) DHCP
1 17 (31.48%) DNS
2 10 (18.52%) Firewall
3 7 (12.96%) TCP/IP
3 7 (12.96%) VLAN
4 6 (11.11%) SMTP
5 5 (9.26%) DMZ
5 5 (9.26%) SAN
6 3 (5.56%) VPN
7 2 (3.70%) Fibre Channel
7 2 (3.70%) Skype
8 1 (1.85%) Network Security
8 1 (1.85%) POP3
8 1 (1.85%) Remote Desktop
8 1 (1.85%) VoIP
8 1 (1.85%) Wireshark
Database & Business Intelligence
1 5 (9.26%) Amazon RDS
2 1 (1.85%) Crystal Reports
2 1 (1.85%) Oracle Database
2 1 (1.85%) Oracle Reports
2 1 (1.85%) SQL Server
2 1 (1.85%) SQLPlus
General
1 4 (7.41%) Manufacturing
2 1 (1.85%) French Language
2 1 (1.85%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (9.26%) Web Services
2 4 (7.41%) jQuery
3 1 (1.85%) COM
3 1 (1.85%) XML
Miscellaneous
1 7 (12.96%) Analytical Skills
2 6 (11.11%) Computer Science
3 5 (9.26%) Clustering
3 5 (9.26%) PKI
4 3 (5.56%) Driving Licence
5 2 (3.70%) Data Centre
5 2 (3.70%) Tandem
6 1 (1.85%) Blackberry
6 1 (1.85%) PACS
6 1 (1.85%) Video Conferencing
Operating Systems
1 27 (50.00%) Windows
2 16 (29.63%) Windows Server 2012
3 12 (22.22%) Windows Server 2003
4 11 (20.37%) Windows Server
4 11 (20.37%) Windows Server 2008
5 5 (9.26%) Windows 7
6 4 (7.41%) Windows 8
7 3 (5.56%) Linux
7 3 (5.56%) Windows 10
8 2 (3.70%) AIX
8 2 (3.70%) Unix
8 2 (3.70%) Windows 2000
8 2 (3.70%) Windows XP
Processes & Methodologies
1 30 (55.56%) ITIL
2 7 (12.96%) Infrastructure Monitoring
3 6 (11.11%) Problem Management
4 5 (9.26%) Desktop Virtualisation
4 5 (9.26%) Malware Detection/Protection
4 5 (9.26%) Presales
4 5 (9.26%) Service Delivery
5 3 (5.56%) Analytics
5 3 (5.56%) Asset Management
5 3 (5.56%) Mathematics
5 3 (5.56%) Service Management
6 2 (3.70%) Agile Software Development
6 2 (3.70%) Change Management
6 2 (3.70%) Data Analysis
6 2 (3.70%) Data Management
6 2 (3.70%) DevOps
6 2 (3.70%) Disaster Recovery
6 2 (3.70%) ITSM
6 2 (3.70%) PRINCE2
6 2 (3.70%) Release Management
Programming Languages
1 10 (18.52%) PowerShell
2 5 (9.26%) SQL
3 4 (7.41%) Java
3 4 (7.41%) JavaScript
4 1 (1.85%) PL/SQL
Qualifications
1 24 (44.44%) Microsoft Certification
2 14 (25.93%) Cisco Certification
3 10 (18.52%) MCSE
4 3 (5.56%) MCSA
5 2 (3.70%) Degree
6 1 (1.85%) CCNA
6 1 (1.85%) MCDST
6 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 4 (7.41%) SLA
2 2 (3.70%) PCI DSS
2 2 (3.70%) QA
3 1 (1.85%) DICOM
3 1 (1.85%) HL7
System Software
1 24 (44.44%) Active Directory
2 12 (22.22%) VMware Infrastructure
3 8 (14.81%) Hyper-V
4 5 (9.26%) VMware ESX
4 5 (9.26%) VMware ESXi
5 4 (7.41%) vSphere
5 4 (7.41%) XenApp
6 2 (3.70%) Forefront TMG
Systems Management
1 7 (12.96%) Backup Exec
2 6 (11.11%) SCOM
3 2 (3.70%) McAfee ePO
3 2 (3.70%) NetBackup
3 2 (3.70%) WSUS
4 1 (1.85%) Data Guard
4 1 (1.85%) SCCM
Vendors
1 35 (64.81%) Microsoft
2 21 (38.89%) Cisco
3 20 (37.04%) VMware
4 12 (22.22%) Citrix
5 7 (12.96%) Dell
5 7 (12.96%) HP
6 5 (9.26%) Extreme Networks
6 5 (9.26%) SolarWinds
6 5 (9.26%) Sophos
6 5 (9.26%) Symantec
7 3 (5.56%) ServiceNow
8 2 (3.70%) Apple
8 2 (3.70%) AppSense
8 2 (3.70%) Intel Security
8 2 (3.70%) Qualys
8 2 (3.70%) Tripwire
9 1 (1.85%) IFS
9 1 (1.85%) MobileIron
9 1 (1.85%) Oracle
9 1 (1.85%) Remedy
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Newcastle Upon Tyne, Tyne and Wear
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Salary: £25000 - £30000 per annum, Benefits Full benefits
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