The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 69 51 62
Rank change year-on-year
-18 +11
Permanent jobs requiring a Support Engineer 12 19 11
As % of all permanent IT jobs located in the North East 1.54% 2.30% 1.64%
As % of the Job Titles category 1.60% 2.39% 1.73%
Number of salaries quoted 12 17 9
Average salary £24,000 £24,500 £24,000
Average salary % change year-on-year
-2.04% +2.08%
90% offered a salary of more than £21,870 £21,700 £22,200
10% offered a salary of more than £26,000 £31,300 £28,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
750 796 635
As % of all permanent IT jobs located in the North East 96.03% 96.25% 94.92%
Number of salaries quoted 637 582 545
Average salary £40,000 £32,500 £37,500
Average salary % change year-on-year
+23.07% -13.33%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -14 12 £24,000 - 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North East

For the 6 months to 29 July 2015, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 30 (93.75%) Windows
2 14 (43.75%) Linux
3 11 (34.38%) Windows Server 2008
3 11 (34.38%) Windows 7
4 10 (31.25%) TCP/IP
5 9 (28.13%) DHCP
5 9 (28.13%) MS Excel
5 9 (28.13%) SLA
5 9 (28.13%) VMware
6 8 (25.00%) VMware Infrastructure
6 8 (25.00%) Microsoft
6 8 (25.00%) Active Directory
6 8 (25.00%) SAN
6 8 (25.00%) DNS
6 8 (25.00%) MS Office
7 7 (21.88%) UNIX
7 7 (21.88%) PHP
7 7 (21.88%) MySQL
7 7 (21.88%) NAS
7 7 (21.88%) Network Management
8 6 (18.75%) Windows Server 2003
8 6 (18.75%) MS Exchange
9 5 (15.63%) ITIL
9 5 (15.63%) MCP
9 5 (15.63%) SQL Server
9 5 (15.63%) Fidessa
9 5 (15.63%) Reuters
9 5 (15.63%) Bloomberg
9 5 (15.63%) Exchange Server 2003
9 5 (15.63%) Degree

Support Engineer
Top Related IT Skills in the North East by Category

For the 6 months to 29 July 2015, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.75%) MS Exchange
2 5 (15.63%) Exchange Server 2003
2 5 (15.63%) Exchange Server 2007
3 4 (12.50%) Exchange Server 2010
4 2 (6.25%) SharePoint
5 1 (3.13%) Office Communications Server
5 1 (3.13%) SharePoint Server
5 1 (3.13%) IIS
5 1 (3.13%) IBM Notes
Applications
1 9 (28.13%) MS Excel
2 8 (25.00%) MS Office
Cloud Services
1 1 (3.13%) Amazon AWS
Communications & Networking
1 10 (31.25%) TCP/IP
2 9 (28.13%) DHCP
3 8 (25.00%) DNS
3 8 (25.00%) SAN
4 7 (21.88%) NAS
5 4 (12.50%) iSCSI
6 2 (6.25%) Internet
7 1 (3.13%) Firewall
7 1 (3.13%) Wireless
7 1 (3.13%) VLAN
7 1 (3.13%) Intranet
7 1 (3.13%) LAN
7 1 (3.13%) VoIP
7 1 (3.13%) WAN
7 1 (3.13%) SMTP
Database & Business Intelligence
1 7 (21.88%) MySQL
2 5 (15.63%) SQL Server
3 3 (9.38%) SQL Server 2005
4 1 (3.13%) SQL Server 2008
4 1 (3.13%) Amazon RDS
General
1 5 (15.63%) Finance
2 4 (12.50%) Italian Language
3 3 (9.38%) Financial Institution
3 3 (9.38%) French Language
3 3 (9.38%) German Language
4 2 (6.25%) Back Office
4 2 (6.25%) Spanish Language
5 1 (3.13%) Hebrew Language
Libraries, Frameworks & Software Standards
1 3 (9.38%) .NET
2 2 (6.25%) COM+
2 2 (6.25%) .NET Framework
3 1 (3.13%) Windows SharePoint Services
Miscellaneous
1 1 (3.13%) Clustering
1 1 (3.13%) Computer Science
Operating Systems
1 30 (93.75%) Windows
2 14 (43.75%) Linux
3 11 (34.38%) Windows Server 2008
3 11 (34.38%) Windows 7
4 7 (21.88%) UNIX
5 6 (18.75%) Windows Server 2003
6 3 (9.38%) Windows XP
6 3 (9.38%) Windows Server 2012
7 2 (6.25%) Windows 8
8 1 (3.13%) Mac OS X
8 1 (3.13%) Android
8 1 (3.13%) Apple iOS
Processes & Methodologies
1 7 (21.88%) Network Management
2 5 (15.63%) ITIL
3 2 (6.25%) Mobile Device Management
3 2 (6.25%) Requirements Management
4 1 (3.13%) Mentoring
4 1 (3.13%) Malware Detection\Protection
4 1 (3.13%) Service Delivery
4 1 (3.13%) Root Cause Analysis
Programming Languages
1 7 (21.88%) PHP
2 3 (9.38%) SQL
3 2 (6.25%) T-SQL
3 2 (6.25%) VB
3 2 (6.25%) VB.NET
3 2 (6.25%) VB6
4 1 (3.13%) C++
4 1 (3.13%) Java
Qualifications
1 5 (15.63%) MCP
1 5 (15.63%) Degree
2 3 (9.38%) MCSA
2 3 (9.38%) Microsoft Certification
3 2 (6.25%) CCNA
3 2 (6.25%) Cisco Certification
3 2 (6.25%) MCSE
4 1 (3.13%) MCDBA
4 1 (3.13%) A+ Certification
4 1 (3.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (28.13%) SLA
System Software
1 8 (25.00%) VMware Infrastructure
1 8 (25.00%) Active Directory
2 5 (15.63%) VMware ESX
2 5 (15.63%) Hyper-V
3 4 (12.50%) vSphere
3 4 (12.50%) NFS
4 1 (3.13%) VMware ESXi
4 1 (3.13%) XenApp
4 1 (3.13%) XenDesktop
Systems Management
1 4 (12.50%) SCCM
2 1 (3.13%) Norton AntiVirus
2 1 (3.13%) WSUS
Vendors
1 9 (28.13%) VMware
2 8 (25.00%) Microsoft
3 5 (15.63%) Fidessa
3 5 (15.63%) Reuters
3 5 (15.63%) Bloomberg
4 4 (12.50%) Cisco
5 3 (9.38%) Citrix
5 3 (9.38%) Symantec
6 2 (6.25%) Meraki
6 2 (6.25%) NetApp
6 2 (6.25%) Apple
7 1 (3.13%) Oracle
7 1 (3.13%) Sybase
7 1 (3.13%) Lotus
7 1 (3.13%) Convergys