The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 49 54 52
Rank change year-on-year
+5 -2
Permanent jobs requiring a Support Engineer 23 13 19
As % of all permanent IT jobs located in the North East 3.42% 2.28% 2.90%
As % of the Job Titles category 3.70% 2.33% 2.95%
Number of salaries quoted 16 11 18
Average salary £23,700 £24,500 £22,950
Average salary % change year-on-year
-3.26% +6.75%
90% offered a salary of more than £21,000 £20,500 £18,150
10% offered a salary of more than £35,000 £36,000 £25,000
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
621 558 644
As % of all permanent IT jobs located in the North East 92.27% 97.89% 98.32%
Number of salaries quoted 524 444 538
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £24,000 £25,000 £22,000
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Engineer across the North East region over the 3 months to 28 January 2015.

Support Engineer Salary Histogram in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 22 £23,400 -4.48% 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North East

For the 6 months to 28 January 2015, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 37 (66.07%) Microsoft
2 33 (58.93%) ITIL
3 32 (57.14%) Active Directory
4 29 (51.79%) Microsoft Certification
5 25 (44.64%) Windows
6 22 (39.29%) MS Office
7 21 (37.50%) MCDST
8 16 (28.57%) Windows Server 2008
9 15 (26.79%) MS Exchange
10 12 (21.43%) Windows Server 2003
10 12 (21.43%) Firewall
11 11 (19.64%) Exchange Server 2007
11 11 (19.64%) MS Excel
12 10 (17.86%) VMware
13 9 (16.07%) Exchange Server 2003
13 9 (16.07%) SQL Server
13 9 (16.07%) Linux
13 9 (16.07%) SAN
13 9 (16.07%) HP
13 9 (16.07%) Exchange Server 2010
14 8 (14.29%) Hyper-V
14 8 (14.29%) DHCP
14 8 (14.29%) DNS
15 7 (12.50%) TCP/IP
15 7 (12.50%) UNIX
15 7 (12.50%) Blackberry
15 7 (12.50%) Blackberry Enterprise Server
15 7 (12.50%) Configuration Management
15 7 (12.50%) Security Cleared
16 6 (10.71%) VMware Infrastructure

Support Engineer
Top Related IT Skills in the North East by Category

For the 6 months to 28 January 2015, IT jobs across the North East region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (26.79%) MS Exchange
2 11 (19.64%) Exchange Server 2007
3 9 (16.07%) Exchange Server 2003
3 9 (16.07%) Exchange Server 2010
4 7 (12.50%) Blackberry Enterprise Server
5 5 (8.93%) IIS
5 5 (8.93%) SharePoint
5 5 (8.93%) Office Communications Server
5 5 (8.93%) Lync
6 1 (1.79%) Oracle Workflow
Applications
1 22 (39.29%) MS Office
2 11 (19.64%) MS Excel
3 1 (1.79%) MS Visio
3 1 (1.79%) MS Project
Business Applications
1 2 (3.57%) Dynamics AX
2 1 (1.79%) Oracle General Ledger
2 1 (1.79%) Oracle EBS R12
2 1 (1.79%) Oracle Receivables
2 1 (1.79%) Oracle EBS
2 1 (1.79%) Oracle Applications
Communications & Networking
1 12 (21.43%) Firewall
2 9 (16.07%) SAN
3 8 (14.29%) DNS
3 8 (14.29%) DHCP
4 7 (12.50%) TCP/IP
5 5 (8.93%) NAS
6 3 (5.36%) iSCSI
6 3 (5.36%) LAN
6 3 (5.36%) WAN
7 2 (3.57%) VPN
7 2 (3.57%) DECT
7 2 (3.57%) IP Telephony
Database & Business Intelligence
1 9 (16.07%) SQL Server
2 3 (5.36%) RDBMS
2 3 (5.36%) SQL Server 2008
2 3 (5.36%) SQL Server 2012
2 3 (5.36%) Relational Database
3 2 (3.57%) MySQL
Development Applications
1 1 (1.79%) Oracle Forms
General
1 4 (7.14%) French Language
1 4 (7.14%) German Language
1 4 (7.14%) Italian Language
2 2 (3.57%) Telecoms
3 1 (1.79%) Finance
3 1 (1.79%) Military
Libraries, Frameworks & Software Standards
1 2 (3.57%) SOAP
1 2 (3.57%) Web Services
1 2 (3.57%) Middleware
2 1 (1.79%) COM
Miscellaneous
1 7 (12.50%) Blackberry
2 5 (8.93%) Analytical Skills
3 4 (7.14%) Replication
4 2 (3.57%) HACMP
4 2 (3.57%) Open Source
5 1 (1.79%) iPad
5 1 (1.79%) Clustering
5 1 (1.79%) PDA
5 1 (1.79%) Mathematics
5 1 (1.79%) iPhone
Operating Systems
1 25 (44.64%) Windows
2 16 (28.57%) Windows Server 2008
3 12 (21.43%) Windows Server 2003
4 9 (16.07%) Linux
5 7 (12.50%) UNIX
6 4 (7.14%) VME
7 3 (5.36%) Windows Vista
7 3 (5.36%) Windows XP
7 3 (5.36%) Windows 8
8 2 (3.57%) Windows Server 2012
8 2 (3.57%) AIX
8 2 (3.57%) Solaris
8 2 (3.57%) Android
9 1 (1.79%) Windows 7
Processes & Methodologies
1 33 (58.93%) ITIL
2 7 (12.50%) Configuration Management
3 5 (8.93%) Disaster Recovery
4 3 (5.36%) Workflow
4 3 (5.36%) Incident Management
4 3 (5.36%) Problem Management
5 2 (3.57%) Change Management
5 2 (3.57%) Root Cause Analysis
5 2 (3.57%) Lean Six Sigma
5 2 (3.57%) Business Continuity
5 2 (3.57%) Service Management
5 2 (3.57%) Six Sigma
6 1 (1.79%) Service Delivery
6 1 (1.79%) Time Management
6 1 (1.79%) Data Protection
6 1 (1.79%) Change Control
Programming Languages
1 4 (7.14%) COBOL
2 3 (5.36%) SQL
3 2 (3.57%) PowerShell
3 2 (3.57%) PHP
Qualifications
1 29 (51.79%) Microsoft Certification
2 21 (37.50%) MCDST
3 7 (12.50%) Security Cleared
4 6 (10.71%) MCSA
5 3 (5.36%) MCSE
5 3 (5.36%) SC Cleared
6 2 (3.57%) IBM AIX Certification
6 2 (3.57%) MCP
6 2 (3.57%) CCNA
6 2 (3.57%) Citrix Certification
6 2 (3.57%) Cisco Certification
7 1 (1.79%) A+ Certification
7 1 (1.79%) ITIL Certification
Quality Assurance & Compliance
1 6 (10.71%) SLA
System Software
1 32 (57.14%) Active Directory
2 8 (14.29%) Hyper-V
3 6 (10.71%) VMware Infrastructure
4 5 (8.93%) NFS
4 5 (8.93%) VMware ESX
5 4 (7.14%) XenApp
5 4 (7.14%) XenServer
5 4 (7.14%) vSphere
6 2 (3.57%) GPFS
6 2 (3.57%) XenDesktop
7 1 (1.79%) Veritas Volume Manager
7 1 (1.79%) Firmware
Systems Management
1 1 (1.79%) NetBackup
Vendors
1 37 (66.07%) Microsoft
2 10 (17.86%) VMware
3 9 (16.07%) HP
4 5 (8.93%) Citrix
4 5 (8.93%) NetApp
4 5 (8.93%) Symantec
5 4 (7.14%) EMC
6 2 (3.57%) Dell
6 2 (3.57%) Cisco
6 2 (3.57%) IBM
6 2 (3.57%) Red Hat
6 2 (3.57%) LANDesk
7 1 (1.79%) Oracle
7 1 (1.79%) Veritas
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £25000 - £27000 per annum + benefits
Posted: 13 days ago