The statistics below represent IT jobs advertised across the North East region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Support Engineer
Rank 54 80 60
Rank change year-on-year
+26 -20
Permanent jobs requiring a Support Engineer 25 8 20
As % of all permanent IT jobs located in the North East 3.52% 1.04% 2.40%
As % of the Job Titles category 3.70% 1.07% 2.44%
Number of salaries quoted 25 8 15
Median salary £42,500 £23,950 £27,000
Median salary % change year-on-year
+77.45% -11.29%
90% offered a salary of more than £21,500 £22,190 £17,800
10% offered a salary of more than £45,600 £24,000 £40,300
UK excluding London median salary £31,000 £28,500 £29,500
% change year-on-year
+8.77% -3.38%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
675 745 821
As % of all permanent IT jobs located in the North East 95.07% 96.75% 98.56%
Number of salaries quoted 590 635 608
Median salary £37,000 £39,000 £35,000
Median salary % change year-on-year
-5.12% +11.42%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

Support Engineer
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North East

Support Engineer
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North East region.

Support Engineer Salary Trend in the North East

Support Engineer
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Support Engineer across the North East region over the 3 months to 24 September 2016.

Support Engineer Salary Histogram in the North East

Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North East region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +11 21 £34,000 +41.96% 7
Durham - 4 £45,000 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 24 September 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Support Engineer in the job title.

1 36 (50.00%) Windows
2 28 (38.89%) ITIL
3 25 (34.72%) Microsoft
4 22 (30.56%) Linux
4 22 (30.56%) Windows Server
5 21 (29.17%) Unix
6 20 (27.78%) Active Directory
7 15 (20.83%) Microsoft Certification
8 14 (19.44%) TCP/IP
9 13 (18.06%) CA
9 13 (18.06%) Cisco Certification
10 12 (16.67%) Cisco
11 11 (15.28%) HP
11 11 (15.28%) SQL
12 10 (13.89%) VB
12 10 (13.89%) Incident Management
12 10 (13.89%) Security Cleared
13 9 (12.50%) PowerShell
13 9 (12.50%) Server Monitoring
13 9 (12.50%) Problem Management
13 9 (12.50%) Quality Management
13 9 (12.50%) Firewall
13 9 (12.50%) Perl
13 9 (12.50%) AIX
13 9 (12.50%) Solaris
13 9 (12.50%) Shell Script
13 9 (12.50%) Mainframe
14 8 (11.11%) Tivoli
14 8 (11.11%) Red Hat
14 8 (11.11%) IBM

Support Engineer Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.94%) Skype for Business
2 3 (4.17%) MQSeries
2 3 (4.17%) MS Exchange
2 3 (4.17%) SharePoint
2 3 (4.17%) SharePoint 2010
2 3 (4.17%) SharePoint 2013
2 3 (4.17%) SharePoint Server
2 3 (4.17%) Tuxedo
2 3 (4.17%) WebSphere
3 2 (2.78%) Blackberry Enterprise Server
Applications
1 6 (8.33%) MS Office
2 2 (2.78%) MS Excel
Cloud Services
1 1 (1.39%) IaaS
1 1 (1.39%) PaaS
1 1 (1.39%) SaaS
Communications & Networking
1 14 (19.44%) TCP/IP
2 9 (12.50%) Firewall
3 7 (9.72%) DHCP
3 7 (9.72%) DNS
3 7 (9.72%) LAN
3 7 (9.72%) WAN
4 6 (8.33%) VPN
5 5 (6.94%) Cisco ASA
5 5 (6.94%) VoIP
5 5 (6.94%) Wireless
6 4 (5.56%) Cisco Wireless
6 4 (5.56%) Network Security
7 3 (4.17%) SAN
7 3 (4.17%) Skype
8 2 (2.78%) NAS
8 2 (2.78%) POP3
8 2 (2.78%) Remote Desktop
8 2 (2.78%) SMTP
9 1 (1.39%) BGP
9 1 (1.39%) PBX
Database & Business Intelligence
1 3 (4.17%) MySQL
2 2 (2.78%) BusinessObjects
Development Applications
1 1 (1.39%) Git (software)
General
1 2 (2.78%) German Language
2 1 (1.39%) Marketing
Libraries, Frameworks & Software Standards
1 3 (4.17%) Middleware
1 3 (4.17%) WebSphere MQ
2 1 (1.39%) CSS
2 1 (1.39%) CSS3
2 1 (1.39%) Django
2 1 (1.39%) HTML
2 1 (1.39%) HTML5
2 1 (1.39%) jQuery
2 1 (1.39%) Kohana
2 1 (1.39%) LAMP
2 1 (1.39%) Software Packaging
Miscellaneous
1 9 (12.50%) Mainframe
2 4 (5.56%) IBM Mainframe
2 4 (5.56%) PKI
3 2 (2.78%) Analytical Skills
3 2 (2.78%) Blackberry
4 1 (1.39%) Computer Science
4 1 (1.39%) Data Centre
4 1 (1.39%) Driving Licence
4 1 (1.39%) Mathematics
4 1 (1.39%) Wiki
Operating Systems
1 36 (50.00%) Windows
2 22 (30.56%) Linux
2 22 (30.56%) Windows Server
3 21 (29.17%) Unix
4 9 (12.50%) AIX
4 9 (12.50%) Solaris
5 7 (9.72%) Windows 7
6 6 (8.33%) Red Hat Enterprise Linux
7 5 (6.94%) Windows Server 2003
7 5 (6.94%) Windows Server 2008
8 4 (5.56%) zOS
9 3 (4.17%) Windows Server 2012
10 2 (2.78%) Debian
10 2 (2.78%) Ubuntu
10 2 (2.78%) Windows XP
11 1 (1.39%) SUSE Linux Enterprise Server
Processes & Methodologies
1 28 (38.89%) ITIL
2 10 (13.89%) Incident Management
3 9 (12.50%) Problem Management
3 9 (12.50%) Quality Management
3 9 (12.50%) Server Monitoring
4 6 (8.33%) Service Delivery
5 5 (6.94%) Change Control
5 5 (6.94%) Stakeholder Management
6 4 (5.56%) QMS
7 3 (4.17%) Analytics
7 3 (4.17%) Asset Management
7 3 (4.17%) Infrastructure Monitoring
7 3 (4.17%) Root Cause Analysis
7 3 (4.17%) Service Design
8 2 (2.78%) Continuous Improvement
8 2 (2.78%) Network Monitoring
8 2 (2.78%) Software Audit
9 1 (1.39%) Mentoring
9 1 (1.39%) OO PHP
9 1 (1.39%) Server Building
Programming Languages
1 11 (15.28%) SQL
2 10 (13.89%) VB
3 9 (12.50%) Perl
3 9 (12.50%) PowerShell
3 9 (12.50%) Shell Script
4 4 (5.56%) Java
5 3 (4.17%) PHP
6 2 (2.78%) Python
7 1 (1.39%) Bash Shell
7 1 (1.39%) JavaScript
7 1 (1.39%) Korn
Qualifications
1 15 (20.83%) Microsoft Certification
2 13 (18.06%) Cisco Certification
3 10 (13.89%) Security Cleared
4 8 (11.11%) SC Cleared
5 7 (9.72%) MCSE
6 6 (8.33%) CCNA
6 6 (8.33%) CCNP
7 3 (4.17%) Degree
8 2 (2.78%) MCSA
Quality Assurance & Compliance
1 8 (11.11%) SLA
2 1 (1.39%) PCI DSS
System Software
1 20 (27.78%) Active Directory
2 4 (5.56%) Tivoli Workload Scheduler
3 3 (4.17%) VMware Infrastructure
4 1 (1.39%) Forefront TMG
4 1 (1.39%) vSphere
4 1 (1.39%) XenApp
Systems Management
1 8 (11.11%) Tivoli
2 7 (9.72%) SCOM
3 5 (6.94%) SCCM
4 4 (5.56%) HP SiteScope
4 4 (5.56%) MOM
4 4 (5.56%) Unicenter
5 3 (4.17%) Microsoft Intune
6 1 (1.39%) Backup Exec
6 1 (1.39%) McAfee ePO
6 1 (1.39%) NetBackup
6 1 (1.39%) WSUS
Vendors
1 25 (34.72%) Microsoft
2 13 (18.06%) CA
3 12 (16.67%) Cisco
4 11 (15.28%) HP
5 8 (11.11%) IBM
5 8 (11.11%) Red Hat
6 7 (9.72%) ServiceNow
7 6 (8.33%) VMware
8 4 (5.56%) CheckPoint
8 4 (5.56%) Oracle
9 3 (4.17%) SolarWinds
10 2 (2.78%) TIBCO
11 1 (1.39%) AppSense
11 1 (1.39%) Citrix
11 1 (1.39%) Dell
11 1 (1.39%) Forcepoint
11 1 (1.39%) Intel Security
11 1 (1.39%) Nortel
11 1 (1.39%) Qualys
11 1 (1.39%) Tripwire
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