The table below looks at the statistics for the Help Desk Support Analyst role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 138 115 134
Rank change year-on-year
-23 +19
Contract jobs requiring a Help Desk Support Analyst 2 11 4
As % of all contract IT jobs located in the North West 0.062% 0.39% 0.13%
As % of the Job Titles category 0.068% 0.42% 0.14%
Number of daily rates quoted 1 0 1
Average daily rate
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£70 - £78
UK excluding London average daily rate £115 £90 £160
% change year-on-year
+27.77% -43.75%
Number of hourly rates quoted 0 11 2
Average hourly rate - £17.50 £12.50
Average hourly rate % change year-on-year
- +40.00%
UK excluding London average hourly rate £13.14 £15.00 £15.00
% change year-on-year
-12.43% -
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2927 2619 2944
As % of all contract IT jobs located in the North West 91.10% 91.80% 92.29%
Number of daily rates quoted 1711 1297 1478
Average daily rate £360 £333 £338
Average daily rate % change year-on-year
+8.27% -1.48%
90% offered a daily rate of more than £213 £225 £220
10% offered a daily rate of more than £518 £490 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 176 206 189
Average hourly rate £16.08 £17.50 £17.50
Average hourly rate % change year-on-year
-8.11% -
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £45.70 £37.60 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Help Desk Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the North West

Help Desk Support Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the North West region.

Help Desk Support Analyst Daily Rate Trend in the North West

Help Desk Support Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the North West region.

Help Desk Support Analyst Hourly Rate Trend in the North West

Help Desk Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the North West region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +7 2 £70 - 1
Manchester - - - -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 21 Related IT Skills in the North West

For the 6 months to 21 October 2014, IT contractor jobs across the North West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 4 (66.67%) Windows
1 4 (66.67%) Microsoft
2 3 (50.00%) Active Directory
2 3 (50.00%) Windows XP
2 3 (50.00%) Windows Server 2003
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows 7
3 2 (33.33%) VMware ESXi
3 2 (33.33%) VMware
3 2 (33.33%) SonicWALL
3 2 (33.33%) Draytek
3 2 (33.33%) Sophos
3 2 (33.33%) TCP/IP
3 2 (33.33%) Linux
3 2 (33.33%) Citrix
4 1 (16.67%) ITIL Certification
4 1 (16.67%) MS Excel
4 1 (16.67%) MS Exchange
4 1 (16.67%) ITIL
4 1 (16.67%) Security Management
4 1 (16.67%) Legal

Help Desk Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 21 October 2014, IT contractor jobs across the North West region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) MS Excel
Communications & Networking
1 2 (33.33%) TCP/IP
General
1 1 (16.67%) Legal
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows XP
2 3 (50.00%) Windows Server 2003
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows 7
3 2 (33.33%) Linux
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Security Management
Qualifications
1 1 (16.67%) ITIL Certification
System Software
1 3 (50.00%) Active Directory
2 2 (33.33%) VMware ESXi
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) Citrix
2 2 (33.33%) Sophos
2 2 (33.33%) VMware
2 2 (33.33%) SonicWALL
2 2 (33.33%) Draytek