The table below looks at the statistics for Service Management skills in IT contracts advertised for the Oxfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Management
Rank 46 45 44
Rank change year-on-year
-1 -1
Contract jobs citing Service Management 15 24 3
As % of all contract IT jobs located in Oxfordshire 2.60% 3.13% 0.58%
As % of the Processes & Methodologies category 3.56% 3.92% 0.82%
Number of daily rates quoted 10 14 1
Average daily rate £400 £438 £325
Average daily rate % change year-on-year
-8.57% +34.61%
UK excluding London average daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 2 9 1
Average hourly rate £14.00 £13.35 £12.85
Average hourly rate % change year-on-year
+4.86% +3.89%
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Oxfordshire region.

Processes & Methodologies Category
Oxfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
421 613 368
As % of all contract IT jobs located in Oxfordshire 72.84% 79.82% 71.60%
Number of daily rates quoted 316 406 235
Average daily rate £410 £410 £330
Average daily rate % change year-on-year
- +24.24%
90% offered a daily rate of more than £250 £270 £225
10% offered a daily rate of more than £525 £550 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 9 44 20
Average hourly rate £14.00 £25.00 £21.00
Average hourly rate % change year-on-year
-44.00% +19.04%
90% offered a hourly rate of more than £11.00 £13.35 £11.00
10% offered a hourly rate of more than £35.00 £34.40 £50.00
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Oxfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxfordshire

Service Management
Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Oxfordshire region.

Service Management Daily Rate Trend in Oxfordshire

Service Management
Daily Rate Histogram in Oxfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Oxfordshire region over the 3 months to 1 May 2016.

Service Management Daily Rate Histogram in Oxfordshire

Service Management
Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Oxfordshire region.

Service Management Hourly Rate Trend in Oxfordshire

Service Management
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Oxfordshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +10 7 £395 -12.22%
Kidlington -6 2 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 1 May 2016, IT contractor jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 17 (94.44%) ITIL
2 8 (44.44%) Stakeholder Management
2 8 (44.44%) ITIL V3
3 7 (38.89%) Analytical Skills
4 6 (33.33%) Scrum
4 6 (33.33%) PRINCE2
5 5 (27.78%) Microsoft
5 5 (27.78%) E-Commerce
5 5 (27.78%) JIRA
6 4 (22.22%) SLA
6 4 (22.22%) Windows
6 4 (22.22%) MS Office
6 4 (22.22%) ServiceNow
6 4 (22.22%) ITIL Foundation Certificate
6 4 (22.22%) Data Centre
6 4 (22.22%) Publishing
6 4 (22.22%) Degree
7 3 (16.67%) Windows 7
7 3 (16.67%) Problem Management
7 3 (16.67%) Windows 8
7 3 (16.67%) Continuous Improvement
7 3 (16.67%) Active Directory
7 3 (16.67%) PRINCE2 Certification
7 3 (16.67%) Windows XP
7 3 (16.67%) Change Management
7 3 (16.67%) Disaster Recovery
7 3 (16.67%) Workflow
7 3 (16.67%) Agile Software Development
8 2 (11.11%) Workflow Management
8 2 (11.11%) Supplier Management

Service Management
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) IBM Notes
Applications
1 4 (22.22%) MS Office
2 1 (5.56%) Adobe Creative Suite
Business Applications
1 1 (5.56%) Remedy ITSM
Communications & Networking
1 1 (5.56%) HTTP
1 1 (5.56%) LDAP
1 1 (5.56%) VPN
Development Applications
1 5 (27.78%) JIRA
General
1 4 (22.22%) Publishing
2 1 (5.56%) Finance
2 1 (5.56%) Financial Institution
Job Titles
1 11 (61.11%) Service Manager
2 4 (22.22%) Analyst
2 4 (22.22%) IT Analyst
2 4 (22.22%) IT Support
2 4 (22.22%) IT Support Analyst
2 4 (22.22%) Service Analyst
2 4 (22.22%) Service Desk Analyst
2 4 (22.22%) Service Desk Support
2 4 (22.22%) Service Desk Support Analyst
2 4 (22.22%) Support Analyst
3 3 (16.67%) 1st Line Service Desk Analyst
3 3 (16.67%) 1st Line Support
3 3 (16.67%) 1st Line Support Analyst
4 2 (11.11%) ITIL Manager
4 2 (11.11%) ITIL Service Manager
5 1 (5.56%) Customer Services Manager
5 1 (5.56%) Customer Support Manager
5 1 (5.56%) Implementation Specialist
5 1 (5.56%) Scrum Master
5 1 (5.56%) Service Support Manager
Libraries, Frameworks & Software Standards
1 1 (5.56%) Ajax
1 1 (5.56%) CSS
1 1 (5.56%) HTML
1 1 (5.56%) XML
Miscellaneous
1 7 (38.89%) Analytical Skills
2 4 (22.22%) Data Centre
3 1 (5.56%) CMDB
3 1 (5.56%) Enterprise Software
3 1 (5.56%) Hedge funds
Operating Systems
1 4 (22.22%) Windows
2 3 (16.67%) Windows 7
2 3 (16.67%) Windows 8
2 3 (16.67%) Windows XP
3 1 (5.56%) Apple iOS
3 1 (5.56%) Linux
3 1 (5.56%) Mac OS X
3 1 (5.56%) Unix
Processes & Methodologies
1 17 (94.44%) ITIL
2 8 (44.44%) ITIL V3
2 8 (44.44%) Stakeholder Management
3 6 (33.33%) PRINCE2
3 6 (33.33%) Scrum
4 5 (27.78%) E-Commerce
5 3 (16.67%) Agile Software Development
5 3 (16.67%) Change Management
5 3 (16.67%) Continuous Improvement
5 3 (16.67%) Disaster Recovery
5 3 (16.67%) Problem Management
5 3 (16.67%) Workflow
6 2 (11.11%) Capacity Planning
6 2 (11.11%) ITSM
6 2 (11.11%) Process Management
6 2 (11.11%) Programme Management
6 2 (11.11%) Service Delivery
6 2 (11.11%) Stakeholder Engagement
6 2 (11.11%) Supplier Management
6 2 (11.11%) Workflow Management
Programming Languages
1 1 (5.56%) JavaScript
1 1 (5.56%) Perl
1 1 (5.56%) Shell Script
1 1 (5.56%) SQL
Qualifications
1 4 (22.22%) Degree
1 4 (22.22%) ITIL Foundation Certificate
2 3 (16.67%) PRINCE2 Certification
3 1 (5.56%) BPSS Clearance
3 1 (5.56%) LPIC
3 1 (5.56%) PMI Certification
3 1 (5.56%) PMP
3 1 (5.56%) SC Cleared
3 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 4 (22.22%) SLA
2 1 (5.56%) Disclosure Scotland
2 1 (5.56%) QA
System Software
1 3 (16.67%) Active Directory
Vendors
1 5 (27.78%) Microsoft
2 4 (22.22%) ServiceNow
3 1 (5.56%) Adobe
3 1 (5.56%) Apple
3 1 (5.56%) Lotus
3 1 (5.56%) PeopleSoft
3 1 (5.56%) Remedy