The table below looks at the statistics for Service Management skills in IT contracts advertised for the Oxfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 40 43 43
Rank change year-on-year
+3 0
Contract jobs citing Service Management 15 6 7
As % of all contract IT jobs located in Oxfordshire 2.55% 1.33% 1.54%
As % of the Processes & Methodologies category 3.47% 1.85% 2.24%
Number of daily rates quoted 7 1 1
Average daily rate
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£425 £300 £600
Average daily rate % change year-on-year
+41.66% -50.00%
UK excluding London average daily rate £360 £350 £360
% change year-on-year
+2.85% -2.77%
Number of hourly rates quoted 2 4 3
Average hourly rate £13.10 £13.43 £20.00
Average hourly rate % change year-on-year
-2.42% -32.87%
90% offered a hourly rate of more than £12.90 £13.35 £16.40
10% offered a hourly rate of more than £13.30 £13.50 £116.00
UK excluding London average hourly rate £15.00 £14.00 £15.25
% change year-on-year
+7.14% -8.19%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Oxfordshire region.

Processes & Methodologies Category
Oxfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
432 325 312
As % of all contract IT jobs located in Oxfordshire 73.47% 72.06% 68.72%
Number of daily rates quoted 304 195 159
Average daily rate £350 £350 £360
Average daily rate % change year-on-year
- -2.77%
90% offered a daily rate of more than £250 £162 £275
10% offered a daily rate of more than £500 £463 £500
UK excluding London average daily rate £375 £365 £365
% change year-on-year
+2.73% -
Number of hourly rates quoted 18 19 21
Average hourly rate £22.50 £16.25 £17.00
Average hourly rate % change year-on-year
+38.46% -4.41%
90% offered a hourly rate of more than £9.00 £11.10 £11.00
10% offered a hourly rate of more than £130.20 £27.50 £21.50
UK excluding London average hourly rate £26.83 £30.00 £28.50
% change year-on-year
-10.56% +5.26%

Service Management
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Oxfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxfordshire

Service Management
Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Oxfordshire region.

Service Management Daily Rate Trend in Oxfordshire

Service Management
Daily Rate Histogram in Oxfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Oxfordshire region over the 3 months to 1 October 2014.

Service Management Daily Rate Histogram in Oxfordshire

Service Management
Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Oxfordshire region.

Service Management Hourly Rate Trend in Oxfordshire

Service Management
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Oxfordshire region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford - 5 £450 - 2
Abingdon - 4 - -
Kidlington 0 2 - -
Banbury - 2 £325 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 1 October 2014, IT contractor jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 14 (63.64%) ITIL
2 6 (27.27%) Project Management
2 6 (27.27%) Stakeholder Management
3 5 (22.73%) Marketing
3 5 (22.73%) ITIL Certification
3 5 (22.73%) Windows
3 5 (22.73%) VoIP
4 4 (18.18%) Business Intelligence
4 4 (18.18%) Microsoft
4 4 (18.18%) User Acceptance Testing
5 3 (13.64%) Dynamics CRM
5 3 (13.64%) .NET Framework
5 3 (13.64%) Analytical Skills
5 3 (13.64%) Service Delivery
5 3 (13.64%) Finance
5 3 (13.64%) CRM
5 3 (13.64%) PRINCE2
5 3 (13.64%) Web Services
5 3 (13.64%) HTML
5 3 (13.64%) .NET
6 2 (9.09%) SQL Server
6 2 (9.09%) C#
6 2 (9.09%) DHTML
6 2 (9.09%) JavaScript
6 2 (9.09%) SQL
6 2 (9.09%) VB.NET
6 2 (9.09%) XML
6 2 (9.09%) Visual Studio
6 2 (9.09%) SAP
6 2 (9.09%) ASP.NET

Service Management
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 1 October 2014, IT contractor jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) SharePoint
1 2 (9.09%) BizTalk Server
Applications
1 1 (4.55%) Acrobat
1 1 (4.55%) MS Office
Business Applications
1 3 (13.64%) Dynamics CRM
2 2 (9.09%) SAP Oil and Gas
Cloud Services
1 1 (4.55%) Cloud Computing
1 1 (4.55%) Microsoft Azure
1 1 (4.55%) Amazon AWS
Communications & Networking
1 5 (22.73%) VoIP
2 1 (4.55%) Firewall
2 1 (4.55%) Wireless
2 1 (4.55%) MPLS
2 1 (4.55%) SAN
2 1 (4.55%) LAN
2 1 (4.55%) WAN
2 1 (4.55%) TCP/IP
2 1 (4.55%) DNS
Database & Business Intelligence
1 2 (9.09%) SQL Server
1 2 (9.09%) SQL Server Reporting Services
Development Applications
1 2 (9.09%) Visual Studio
General
1 5 (22.73%) Marketing
2 3 (13.64%) Finance
3 2 (9.09%) Manufacturing
3 2 (9.09%) Electronics
3 2 (9.09%) Telecoms
4 1 (4.55%) Legal
Job Titles
1 6 (27.27%) Analyst
2 5 (22.73%) Service Manager
3 4 (18.18%) Service Analyst
4 3 (13.64%) Dynamics CRM Developer
4 3 (13.64%) CRM Developer
4 3 (13.64%) Developer
4 3 (13.64%) Project Manager
5 2 (9.09%) Service Transition Manager
5 2 (9.09%) Service Transition Analyst
5 2 (9.09%) Supply Chain Manager
5 2 (9.09%) 1st Line Support
5 2 (9.09%) ITIL Service Manager
5 2 (9.09%) Procurement Manager
5 2 (9.09%) Transition Manager
5 2 (9.09%) ITIL Manager
6 1 (4.55%) Services Delivery Manager
6 1 (4.55%) Project Coordinator
6 1 (4.55%) Help Desk Support
6 1 (4.55%) Service Desk Analyst
6 1 (4.55%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET Framework
1 3 (13.64%) Web Services
1 3 (13.64%) HTML
1 3 (13.64%) .NET
2 2 (9.09%) DHTML
2 2 (9.09%) XML
2 2 (9.09%) ASP.NET
2 2 (9.09%) WF
Miscellaneous
1 3 (13.64%) Analytical Skills
2 2 (9.09%) DTV
3 1 (4.55%) Mainframe
Operating Systems
1 5 (22.73%) Windows
2 1 (4.55%) Windows 7
2 1 (4.55%) Windows XP
2 1 (4.55%) UNIX
Processes & Methodologies
1 14 (63.64%) ITIL
2 6 (27.27%) Project Management
2 6 (27.27%) Stakeholder Management
3 4 (18.18%) Business Intelligence
3 4 (18.18%) User Acceptance Testing
4 3 (13.64%) Service Delivery
4 3 (13.64%) CRM
4 3 (13.64%) PRINCE2
5 2 (9.09%) ETL
5 2 (9.09%) Migration
5 2 (9.09%) ITSM
5 2 (9.09%) Workflow
5 2 (9.09%) Transition Management
5 2 (9.09%) Performance Tuning
5 2 (9.09%) Waterfall
5 2 (9.09%) Digital Marketing
5 2 (9.09%) Programme Management
5 2 (9.09%) Agile Software Development
5 2 (9.09%) Supply Chain Management
5 2 (9.09%) Supplier Management
Programming Languages
1 2 (9.09%) C#
1 2 (9.09%) JavaScript
1 2 (9.09%) SQL
1 2 (9.09%) VB.NET
Qualifications
1 5 (22.73%) ITIL Certification
2 2 (9.09%) CCNA
2 2 (9.09%) Cisco Certification
3 1 (4.55%) BC Cleared
3 1 (4.55%) Security Cleared
3 1 (4.55%) Microsoft Certification
3 1 (4.55%) ISEB
3 1 (4.55%) CCIE
3 1 (4.55%) MCSE
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 1 (4.55%) VMware Infrastructure
1 1 (4.55%) Active Directory
Vendors
1 4 (18.18%) Microsoft
2 2 (9.09%) SAP
2 2 (9.09%) Cisco
3 1 (4.55%) VMware
3 1 (4.55%) Remedy
3 1 (4.55%) Adobe