The first table below looks at the demand for Service Management skills in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Oxfordshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 103 95 96
Rank change year-on-year
-8 +1
Permanent jobs citing Service Management 20 10 11
As % of all permanent IT jobs located in Oxfordshire 1.083% 0.693% 0.678%
As % of the Processes & Methodologies category 1.516% 1.031% 1.045%
Number of salaries quoted 16 6 8
Average salary £50,000 £20,500 £44,000
Average salary % change year-on-year
+143.90% -53.40%
90% offered a salary of more than £42,500 £20,500 £39,400
10% offered a salary of more than £70,000 £29,000 £55,500
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Oxfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1319 970 1053
As % of all permanent IT jobs located in Oxfordshire 71.45% 67.27% 64.92%
Number of salaries quoted 1129 869 934
Average salary £45,000 £41,500 £40,000
Average salary % change year-on-year
+8.43% +3.75%
90% offered a salary of more than £30,000 £28,000 £25,500
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Oxfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Oxfordshire Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Oxfordshire region.

Oxfordshire Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Oxfordshire region over the 3 months to 24 May 2013.

Oxfordshire Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Oxfordshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Oxford -23 11 £55,000 +168.29%
Banbury +7 4 £50,000 +33.33%
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 42 (63.64%) ITIL
2 19 (28.79%) Service Delivery
2 19 (28.79%) Degree
3 18 (27.27%) Oracle
4 14 (21.21%) SAP
4 14 (21.21%) XML
4 14 (21.21%) HND
5 13 (19.70%) SQL Server
6 12 (18.18%) Change Management
7 10 (15.15%) .NET
7 10 (15.15%) C#
7 10 (15.15%) HTML
7 10 (15.15%) JavaScript
7 10 (15.15%) ASP.NET
7 10 (15.15%) MS Excel
7 10 (15.15%) WFM
7 10 (15.15%) Knowledge Management
7 10 (15.15%) Silverlight
7 10 (15.15%) HTML5
8 9 (13.64%) Problem Management
8 9 (13.64%) Capacity Planning
8 9 (13.64%) ITSM
8 9 (13.64%) Microsoft
8 9 (13.64%) ITIL Certification
9 7 (10.61%) Publishing
9 7 (10.61%) Incident Management
10 6 (9.091%) Computer Science
10 6 (9.091%) Network Design
10 6 (9.091%) Telecoms
10 6 (9.091%) Juniper

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 14 (21.21%) XML
2 10 (15.15%) .NET
2 10 (15.15%) HTML
2 10 (15.15%) ASP.NET
2 10 (15.15%) Silverlight
2 10 (15.15%) HTML5
3 6 (9.091%) Web Services
4 1 (1.515%) Middleware
Application Platforms
1 2 (3.030%) Windows Azure
1 2 (3.030%) SharePoint
Applications
1 10 (15.15%) MS Excel
2 6 (9.091%) MS Office
Business Applications
1 3 (4.545%) Oracle Financials
1 3 (4.545%) Oracle EBS R12
Communications & Networking
1 6 (9.091%) LAN
1 6 (9.091%) TCP/IP
1 6 (9.091%) WAN
2 5 (7.576%) SAN
3 4 (6.061%) Firewall
3 4 (6.061%) VPN
3 4 (6.061%) DNS
4 2 (3.030%) EIGRP
4 2 (3.030%) SONET
4 2 (3.030%) MPLS
4 2 (3.030%) OSPF
4 2 (3.030%) BGP
4 2 (3.030%) Ethernet
4 2 (3.030%) VoIP
5 1 (1.515%) Internet
Database & Business Intelligence
1 13 (19.70%) SQL Server
2 2 (3.030%) Microsoft Analysis Services
2 2 (3.030%) Oracle 8/8i
3 1 (1.515%) SQL Server 2008
3 1 (1.515%) SQL Server 2005
General
1 7 (10.61%) Publishing
2 6 (9.091%) Telecoms
3 4 (6.061%) Finance
4 1 (1.515%) Back Office
Job Titles
1 18 (27.27%) Service Manager
2 14 (21.21%) Consultant
2 14 (21.21%) Technical Consultant
3 7 (10.61%) Services Delivery Manager
3 7 (10.61%) Network Manager
3 7 (10.61%) Delivery Manager
4 5 (7.576%) Architect
4 5 (7.576%) Enterprise Architect
5 4 (6.061%) Desktop Analyst
5 4 (6.061%) Service Desk Manager
5 4 (6.061%) UNIX Engineer
5 4 (6.061%) Technical Services Manager
5 4 (6.061%) UNIX Systems Engineer
5 4 (6.061%) Technical Manager
5 4 (6.061%) Desktop Support Analyst
5 4 (6.061%) Engineering Manager
5 4 (6.061%) Desktop Support
5 4 (6.061%) Analyst
5 4 (6.061%) Support Analyst
5 4 (6.061%) Systems Engineer
Miscellaneous
1 6 (9.091%) Computer Science
2 5 (7.576%) Management Information System
3 4 (6.061%) Blackberry
3 4 (6.061%) Mobile App
4 3 (4.545%) SaaS
5 1 (1.515%) Data Protection Act
Operating Systems
1 6 (9.091%) Windows
2 5 (7.576%) AIX
2 5 (7.576%) HPUX
2 5 (7.576%) Solaris
2 5 (7.576%) Linux
2 5 (7.576%) VMS
2 5 (7.576%) UNIX
3 4 (6.061%) Windows 7
Processes & Methodologies
1 42 (63.64%) ITIL
2 19 (28.79%) Service Delivery
3 12 (18.18%) Change Management
4 10 (15.15%) WFM
4 10 (15.15%) Knowledge Management
5 9 (13.64%) Problem Management
5 9 (13.64%) Capacity Planning
5 9 (13.64%) ITSM
6 7 (10.61%) Incident Management
7 6 (9.091%) Network Design
7 6 (9.091%) Project Management
7 6 (9.091%) Capacity Management
8 5 (7.576%) Stakeholder Management
8 5 (7.576%) IT Governance
8 5 (7.576%) Technical Architecture
9 4 (6.061%) Stakeholder Engagement
10 3 (4.545%) Business Process Improvement
10 3 (4.545%) Disaster Recovery
10 3 (4.545%) Information Security
11 2 (3.030%) Web Development
Programming Languages
1 10 (15.15%) C#
1 10 (15.15%) JavaScript
2 4 (6.061%) Java
2 4 (6.061%) ABAP
3 3 (4.545%) SQL
Qualifications
1 19 (28.79%) Degree
2 14 (21.21%) HND
3 9 (13.64%) ITIL Certification
Quality Assurance & Compliance
1 5 (7.576%) SLA
2 3 (4.545%) ISO 9001
2 3 (4.545%) ISO/IEC 27001
3 2 (3.030%) QA
System Software
1 6 (9.091%) Active Directory
2 2 (3.030%) VMware Infrastructure
2 2 (3.030%) Hyper-V
Systems Management
1 4 (6.061%) Tivoli
1 4 (6.061%) Tivoli Storage Manager
Vendors
1 18 (27.27%) Oracle
2 14 (21.21%) SAP
3 9 (13.64%) Microsoft
4 6 (9.091%) Juniper
4 6 (9.091%) Cisco
4 6 (9.091%) IBM
5 5 (7.576%) Veritas
6 4 (6.061%) BMC
6 4 (6.061%) Sybase
6 4 (6.061%) Syclo
7 3 (4.545%) HP
7 3 (4.545%) Fujitsu
8 2 (3.030%) Riverbed
8 2 (3.030%) VMware
9 1 (1.515%) BT