The table below looks at the statistics for Service Management skills in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 82 112 98
Rank change year-on-year
+30 -14
Permanent jobs citing Service Management 31 10 27
As % of all permanent IT jobs located in Oxfordshire 2.04% 0.60% 1.62%
As % of the Processes & Methodologies category 2.54% 0.78% 2.10%
Number of salaries quoted 25 7 22
Average salary £32,000 £40,000 £50,000
Average salary % change year-on-year
-20.00% -20.00%
90% offered a salary of more than £27,500 £34,700 £43,650
10% offered a salary of more than £62,500 £55,000 £73,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Oxfordshire region.

Processes & Methodologies Category
Oxfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1220 1287 1284
As % of all permanent IT jobs located in Oxfordshire 80.21% 77.48% 77.12%
Number of salaries quoted 1026 1125 1161
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Oxfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxfordshire

Service Management
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Oxfordshire region.

Service Management Salary Trend in Oxfordshire

Service Management
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Oxfordshire region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Oxfordshire

Service Management
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Oxfordshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - 12 £30,500 -
Oxford +16 11 £46,345 -
Banbury +2 2 £62,500 +25.00%
Kidlington - 2 £39,500 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 22 September 2014, IT jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (39.13%) ITIL
1 18 (39.13%) Service Delivery
2 13 (28.26%) SLA
3 10 (21.74%) ITSM
4 9 (19.57%) CRM
5 8 (17.39%) Active Directory
5 8 (17.39%) Business Development
6 7 (15.22%) Degree
6 7 (15.22%) Agile Software Development
7 6 (13.04%) Network Security
7 6 (13.04%) LAN
7 6 (13.04%) WAN
7 6 (13.04%) Windows
7 6 (13.04%) Change Management
8 5 (10.87%) Oracle Database 10g
8 5 (10.87%) HTML
8 5 (10.87%) Java
8 5 (10.87%) J2EE
8 5 (10.87%) Oracle
8 5 (10.87%) WebSphere Application Server
8 5 (10.87%) EJB
8 5 (10.87%) Web Services
8 5 (10.87%) XML
8 5 (10.87%) IBM
8 5 (10.87%) Oracle Database 11g
8 5 (10.87%) WebSphere
8 5 (10.87%) Software Engineering
8 5 (10.87%) TDD
8 5 (10.87%) WebSphere Process Server
8 5 (10.87%) Spring

Service Management
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 22 September 2014, IT jobs across the Oxfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) WebSphere Application Server
1 5 (10.87%) WebSphere
1 5 (10.87%) WebSphere Process Server
2 2 (4.35%) MS Exchange
2 2 (4.35%) Exchange Server 2007
2 2 (4.35%) Exchange Server 2010
2 2 (4.35%) Exchange Server 2013
3 1 (2.17%) SharePoint
Applications
1 2 (4.35%) Spreadsheet
Business Applications
1 1 (2.17%) SAP Oil and Gas
1 1 (2.17%) Dynamics AX
Communications & Networking
1 6 (13.04%) Network Security
1 6 (13.04%) LAN
1 6 (13.04%) WAN
2 3 (6.52%) VPN
3 2 (4.35%) SAN
3 2 (4.35%) Firewall
3 2 (4.35%) DNS
3 2 (4.35%) DHCP
3 2 (4.35%) TCP/IP
3 2 (4.35%) VLAN
4 1 (2.17%) Cisco IOS
4 1 (2.17%) VoIP
4 1 (2.17%) WLAN
4 1 (2.17%) Wi-Fi
4 1 (2.17%) Internet
Database & Business Intelligence
1 5 (10.87%) Oracle Database 10g
1 5 (10.87%) Oracle Database 11g
1 5 (10.87%) Oracle Database
2 4 (8.70%) Big Data
3 1 (2.17%) SQL Server
General
1 5 (10.87%) Finance
2 3 (6.52%) Manufacturing
3 1 (2.17%) Marketing
3 1 (2.17%) Retail
3 1 (2.17%) Electronics
3 1 (2.17%) Telecoms
3 1 (2.17%) Legal
3 1 (2.17%) Back Office
Job Titles
1 13 (28.26%) Service Manager
2 6 (13.04%) Client Services Manager
3 5 (10.87%) Operations Manager
3 5 (10.87%) Consultant
3 5 (10.87%) Software Engineer
3 5 (10.87%) Network Consultant
3 5 (10.87%) IT Operations Manager
3 5 (10.87%) IT Services Manager
4 4 (8.70%) Principal Software Engineer
4 4 (8.70%) Java Software Engineer
4 4 (8.70%) Principal Engineer
5 3 (6.52%) Network Design Consultant
5 3 (6.52%) Services Delivery Consultant
5 3 (6.52%) Client Relationship Manager
5 3 (6.52%) Relationships Manager
5 3 (6.52%) Services Delivery Manager
5 3 (6.52%) Delivery Manager
5 3 (6.52%) Analyst
5 3 (6.52%) Project Manager
6 2 (4.35%) Business Analyst
Libraries, Frameworks & Software Standards
1 5 (10.87%) HTML
1 5 (10.87%) J2EE
1 5 (10.87%) EJB
1 5 (10.87%) Web Services
1 5 (10.87%) XML
1 5 (10.87%) Spring
1 5 (10.87%) Hibernate
2 2 (4.35%) Middleware
Miscellaneous
1 4 (8.70%) Open Source
2 1 (2.17%) Management Information System
2 1 (2.17%) DTV
Operating Systems
1 6 (13.04%) Windows
2 4 (8.70%) Android
2 4 (8.70%) Apple iOS
3 2 (4.35%) Linux
4 1 (2.17%) UNIX
Processes & Methodologies
1 18 (39.13%) ITIL
1 18 (39.13%) Service Delivery
2 10 (21.74%) ITSM
3 9 (19.57%) CRM
4 8 (17.39%) Business Development
5 7 (15.22%) Agile Software Development
6 6 (13.04%) Change Management
7 5 (10.87%) Software Engineering
7 5 (10.87%) TDD
7 5 (10.87%) Business Continuity
7 5 (10.87%) Continuous Integration
8 2 (4.35%) Project Management
8 2 (4.35%) ERP
8 2 (4.35%) Risk Management
8 2 (4.35%) Workflow
8 2 (4.35%) Supplier Management
8 2 (4.35%) Continuous Improvement
8 2 (4.35%) Network Monitoring
9 1 (2.17%) Digital Marketing
9 1 (2.17%) Integration Testing
Programming Languages
1 5 (10.87%) Java
Qualifications
1 7 (15.22%) Degree
2 2 (4.35%) CCNP
2 2 (4.35%) CCNA
2 2 (4.35%) ITIL Certification
2 2 (4.35%) Cisco Certification
3 1 (2.17%) MCSE
3 1 (2.17%) MCP
3 1 (2.17%) Microsoft Certification
3 1 (2.17%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (28.26%) SLA
System Software
1 8 (17.39%) Active Directory
2 2 (4.35%) Hyper-V
2 2 (4.35%) VMware Infrastructure
Systems Management
1 2 (4.35%) Systems Management Server (SMS)
2 1 (2.17%) Cisco UCCX
Vendors
1 5 (10.87%) Oracle
1 5 (10.87%) IBM
2 3 (6.52%) Microsoft
3 2 (4.35%) BMC
3 2 (4.35%) VMware
4 1 (2.17%) SAP
4 1 (2.17%) Cisco