The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Peterborough region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 21 31 18
Rank change year-on-year
+10 -13
Contract jobs citing Service Delivery 4 3 3
As % of all contract IT jobs located in Peterborough 2.88% 1.30% 2.52%
As % of the Processes & Methodologies category 4.12% 1.55% 3.57%
Number of daily rates quoted 1 3 2
Average daily rate
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£325 £400 £225
Average daily rate % change year-on-year
-18.75% +77.77%
UK excluding London average daily rate £386 £352 £350
% change year-on-year
+9.88% +0.42%
Number of hourly rates quoted 2 0 0
Average hourly rate £16.13 - -
UK excluding London average hourly rate £15.00 £17.25 £16.50
% change year-on-year
-13.05% +4.56%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Contract IT job ads with a match in the
Processes & Methodologies category
97 194 84
As % of all contract IT jobs located in Peterborough 69.78% 83.98% 70.59%
Number of daily rates quoted 69 62 45
Average daily rate £325 £400 £375
Average daily rate % change year-on-year
-18.75% +6.66%
90% offered a daily rate of more than £235 £275 £225
10% offered a daily rate of more than £450 £500 £450
UK excluding London average daily rate £375 £365 £365
% change year-on-year
+2.73% -
Number of hourly rates quoted 9 9 8
Average hourly rate £12.00 £30.70 £12.00
Average hourly rate % change year-on-year
-60.91% +155.83%
90% offered a hourly rate of more than £11.50 £12.00 £11.18
10% offered a hourly rate of more than £22.33 £45.00 £12.57
UK excluding London average hourly rate £26.83 £30.00 £28.50
% change year-on-year
-10.56% +5.26%

Service Delivery
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Peterborough

Service Delivery
Daily Rate Trend in Peterborough

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Peterborough region.

Service Delivery Daily Rate Trend in Peterborough

Service Delivery
Hourly Rate Trend in Peterborough

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Peterborough region.

Service Delivery Hourly Rate Trend in Peterborough

Service Delivery
Top 30 Related IT Skills in Peterborough

For the 6 months to 1 October 2014, IT contractor jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 4 (57.14%) ITIL
1 4 (57.14%) Windows
1 4 (57.14%) Microsoft
2 3 (42.86%) Incident Management
3 2 (28.57%) Windows 7
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Lotus
3 2 (28.57%) Windows Server 2003
3 2 (28.57%) Exchange Server 2010
3 2 (28.57%) MS Office
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Adobe
3 2 (28.57%) Active Directory
3 2 (28.57%) MS Exchange
3 2 (28.57%) SLA
3 2 (28.57%) IBM Notes
4 1 (14.29%) MS Excel
4 1 (14.29%) Windows XP
4 1 (14.29%) MCP
4 1 (14.29%) SQL
4 1 (14.29%) .NET
4 1 (14.29%) J2EE
4 1 (14.29%) Cisco
4 1 (14.29%) SOA
4 1 (14.29%) Citrix
4 1 (14.29%) ITIL Certification
4 1 (14.29%) GIS
4 1 (14.29%) ITSM
4 1 (14.29%) Back Office
4 1 (14.29%) Finance

Service Delivery
Top Related IT Skills in Peterborough by Category

For the 6 months to 1 October 2014, IT contractor jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
1 2 (28.57%) IBM Notes
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Lync
Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
General
1 1 (14.29%) Back Office
1 1 (14.29%) Finance
1 1 (14.29%) Publishing
Job Titles
1 3 (42.86%) Support Analyst
1 3 (42.86%) Analyst
2 2 (28.57%) 1st Line Support
3 1 (14.29%) Applications Support
3 1 (14.29%) 3rd Line Support
3 1 (14.29%) Service Analyst
3 1 (14.29%) Service Manager
3 1 (14.29%) Applications Support Analyst
3 1 (14.29%) Service Desk Analyst
3 1 (14.29%) Team Leader
3 1 (14.29%) Systems Support Analyst
3 1 (14.29%) Support Team Leader
3 1 (14.29%) Service Desk Manager
3 1 (14.29%) Incident Manager
3 1 (14.29%) Desktop Support Team Leader
3 1 (14.29%) Project Manager
3 1 (14.29%) Programme Manager
3 1 (14.29%) Desktop Support
3 1 (14.29%) Desktop Team Leader
3 1 (14.29%) 3rd Line Support Analyst
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
1 1 (14.29%) J2EE
Miscellaneous
1 2 (28.57%) Analytical Skills
2 1 (14.29%) GIS
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Windows Server 2003
3 1 (14.29%) Windows XP
3 1 (14.29%) Windows Vista
3 1 (14.29%) Mac OS
Processes & Methodologies
1 4 (57.14%) ITIL
2 3 (42.86%) Incident Management
3 1 (14.29%) SOA
3 1 (14.29%) ITSM
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) ITIL Certification
1 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Systems Management
1 1 (14.29%) SCCM
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Lotus
2 2 (28.57%) Adobe
3 1 (14.29%) Cisco
3 1 (14.29%) Citrix
3 1 (14.29%) VMware
3 1 (14.29%) Symantec
3 1 (14.29%) McAfee