The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 25 30 45
Rank change year-on-year
+5 +15
Permanent jobs citing Service Delivery 24 15 18
As % of all permanent IT jobs located in Peterborough 6.70% 4.82% 4.51%
As % of the Processes & Methodologies category 8.03% 5.70% 5.68%
Number of salaries quoted 20 14 18
Average salary £32,500 £36,500 £30,000
Average salary % change year-on-year
-10.95% +21.66%
90% offered a salary of more than £18,500 £23,000 £19,350
10% offered a salary of more than £102,500 £45,950 £43,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
299 263 317
As % of all permanent IT jobs located in Peterborough 83.52% 84.57% 79.45%
Number of salaries quoted 216 243 282
Average salary £45,310 £45,000 £43,000
Average salary % change year-on-year
+0.68% +4.65%
90% offered a salary of more than £32,500 £29,000 £26,500
10% offered a salary of more than £75,500 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Peterborough

Service Delivery
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Peterborough region.

Service Delivery Salary Trend in Peterborough

Service Delivery
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Delivery across the Peterborough region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Peterborough

Service Delivery
Top 30 Related IT Skills in Peterborough

For the 6 months to 19 December 2014, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 32 (88.89%) ITIL
2 16 (44.44%) SLA
3 14 (38.89%) Windows
3 14 (38.89%) Incident Management
4 11 (30.56%) Retail
5 10 (27.78%) Mathematics
5 10 (27.78%) MS Office
5 10 (27.78%) Cisco
5 10 (27.78%) Microsoft
5 10 (27.78%) Citrix
5 10 (27.78%) NetApp
5 10 (27.78%) MCP
5 10 (27.78%) ITIL Certification
6 8 (22.22%) Service Management
7 7 (19.44%) Change Management
7 7 (19.44%) Change Control
8 6 (16.67%) Release Management
9 4 (11.11%) Web Services
9 4 (11.11%) Amazon AWS
10 3 (8.33%) Continuous Improvement
10 3 (8.33%) Problem Management
10 3 (8.33%) QA
10 3 (8.33%) PRINCE2
10 3 (8.33%) E-Commerce
11 2 (5.56%) Data Security
11 2 (5.56%) Data Analysis
11 2 (5.56%) Supplier Management
11 2 (5.56%) Strategic Planning
11 2 (5.56%) .NET
11 2 (5.56%) Degree

Service Delivery
Top Related IT Skills in Peterborough by Category

For the 6 months to 19 December 2014, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.56%) IIS
Applications
1 10 (27.78%) MS Office
Cloud Services
1 4 (11.11%) Amazon AWS
General
1 11 (30.56%) Retail
2 2 (5.56%) Finance
Job Titles
1 16 (44.44%) Analyst
2 6 (16.67%) Service Analyst
2 6 (16.67%) Change Manager
3 5 (13.89%) Services Delivery Analyst
4 4 (11.11%) Head of IT
5 3 (8.33%) Service Management Analyst
5 3 (8.33%) Delivery Manager
5 3 (8.33%) Services Delivery Manager
5 3 (8.33%) Service Manager
6 2 (5.56%) Head of Operations
6 2 (5.56%) Head of Service Delivery
6 2 (5.56%) Head of Service Management
7 1 (2.78%) Systems Support Engineer
7 1 (2.78%) Desktop Support
7 1 (2.78%) Incident Analyst
7 1 (2.78%) Problem Analyst
7 1 (2.78%) Team Leader
7 1 (2.78%) Help Desk Team Lead
7 1 (2.78%) 2nd Line Support
7 1 (2.78%) Systems Engineer
Libraries, Frameworks & Software Standards
1 4 (11.11%) Web Services
2 2 (5.56%) .NET
Miscellaneous
1 10 (27.78%) Mathematics
2 1 (2.78%) PDA
Operating Systems
1 14 (38.89%) Windows
2 2 (5.56%) Linux
3 1 (2.78%) Android
Processes & Methodologies
1 32 (88.89%) ITIL
2 14 (38.89%) Incident Management
3 8 (22.22%) Service Management
4 7 (19.44%) Change Management
4 7 (19.44%) Change Control
5 6 (16.67%) Release Management
6 3 (8.33%) Problem Management
6 3 (8.33%) PRINCE2
6 3 (8.33%) E-Commerce
6 3 (8.33%) Continuous Improvement
7 2 (5.56%) Demand Management
7 2 (5.56%) Infrastructure Management
7 2 (5.56%) Data Security
7 2 (5.56%) Operations Management
7 2 (5.56%) ITIL V3
7 2 (5.56%) Portfolio Management
7 2 (5.56%) Data Analysis
7 2 (5.56%) Supplier Management
7 2 (5.56%) Strategic Planning
8 1 (2.78%) Project Planning
Programming Languages
1 2 (5.56%) SQL
1 2 (5.56%) T-SQL
1 2 (5.56%) PowerShell
Qualifications
1 10 (27.78%) MCP
1 10 (27.78%) ITIL Certification
2 2 (5.56%) Degree
Quality Assurance & Compliance
1 16 (44.44%) SLA
2 3 (8.33%) QA
System Software
1 1 (2.78%) Active Directory
Vendors
1 10 (27.78%) Cisco
1 10 (27.78%) Microsoft
1 10 (27.78%) Citrix
1 10 (27.78%) NetApp