The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 39 34 37
Rank change year-on-year
-5 +3
Permanent jobs citing Service Delivery 10 10 14
As % of all permanent IT jobs located in Peterborough 2.96% 3.61% 4.19%
As % of the Processes & Methodologies category 3.70% 4.20% 5.07%
Number of salaries quoted 10 10 12
Average salary £31,000 £18,750 £35,000
Average salary % change year-on-year
+65.33% -46.42%
90% offered a salary of more than £24,775 £18,750 £22,500
10% offered a salary of more than £58,650 £60,000 £37,450
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
270 238 276
As % of all permanent IT jobs located in Peterborough 79.88% 85.92% 82.63%
Number of salaries quoted 211 223 233
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £31,625 £27,500 £30,000
10% offered a salary of more than £72,500 £70,000 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Peterborough

Service Delivery
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Peterborough region.

Service Delivery Salary Trend in Peterborough

Service Delivery
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Delivery across the Peterborough region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in Peterborough

Service Delivery
Top 30 Related IT Skills in Peterborough

For the 6 months to 28 August 2015, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (51.28%) ITIL
2 18 (46.15%) ITIL Certification
3 15 (38.46%) Continuous Improvement
4 12 (30.77%) SLA
5 11 (28.21%) SUSE Linux Enterprise Server
5 11 (28.21%) Strategic Planning
5 11 (28.21%) Operations Management
5 11 (28.21%) Degree
6 10 (25.64%) Analytical Skills
7 7 (17.95%) Finance
7 7 (17.95%) SQL
7 7 (17.95%) Data Centre
7 7 (17.95%) Data Centre Operations
8 6 (15.38%) Oracle
8 6 (15.38%) SQL Server
8 6 (15.38%) MS Office
8 6 (15.38%) PRINCE2
8 6 (15.38%) UNIX
8 6 (15.38%) Solaris
8 6 (15.38%) Linux
8 6 (15.38%) VMware
8 6 (15.38%) Shell Script
8 6 (15.38%) Project Management
9 5 (12.82%) Service Management
9 5 (12.82%) Stakeholder Management
9 5 (12.82%) Incident Management
10 4 (10.26%) Cisco Certification
10 4 (10.26%) Cisco
11 3 (7.69%) Change Management
12 2 (5.13%) ERP

Service Delivery
Top Related IT Skills in Peterborough by Category

For the 6 months to 28 August 2015, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 6 (15.38%) MS Office
Business Applications
1 2 (5.13%) ResourceLink
Communications & Networking
1 1 (2.56%) LAN
1 1 (2.56%) VoIP
1 1 (2.56%) WAN
Database & Business Intelligence
1 6 (15.38%) SQL Server
General
1 7 (17.95%) Finance
Job Titles
1 11 (28.21%) Operations Manager
1 11 (28.21%) Service Manager
2 10 (25.64%) Delivery Manager
2 10 (25.64%) Services Delivery Manager
3 7 (17.95%) Data Manager
3 7 (17.95%) Data Centre Manager
3 7 (17.95%) Data Centre Operations Manager
4 6 (15.38%) UNIX Administrator
4 6 (15.38%) Project Manager
4 6 (15.38%) Technical Support
4 6 (15.38%) Administrator
5 4 (10.26%) Network Manager
5 4 (10.26%) Stakeholder Manager
5 4 (10.26%) Network Operations Manager
6 2 (5.13%) Incident Manager
7 1 (2.56%) IT Services Manager
7 1 (2.56%) IT Services Delivery Manager
Miscellaneous
1 10 (25.64%) Analytical Skills
2 7 (17.95%) Data Centre
3 1 (2.56%) Management Information System
Operating Systems
1 11 (28.21%) SUSE Linux Enterprise Server
2 6 (15.38%) UNIX
2 6 (15.38%) Solaris
2 6 (15.38%) Linux
Processes & Methodologies
1 20 (51.28%) ITIL
2 15 (38.46%) Continuous Improvement
3 11 (28.21%) Operations Management
3 11 (28.21%) Strategic Planning
4 7 (17.95%) Data Centre Operations
5 6 (15.38%) PRINCE2
5 6 (15.38%) Project Management
6 5 (12.82%) Service Management
6 5 (12.82%) Stakeholder Management
6 5 (12.82%) Incident Management
7 3 (7.69%) Change Management
8 2 (5.13%) ERP
8 2 (5.13%) Agile Software Development
8 2 (5.13%) ITIL V3
8 2 (5.13%) WFM
9 1 (2.56%) Problem Management
9 1 (2.56%) Release Management
9 1 (2.56%) Customer Engagement
9 1 (2.56%) Stakeholder Engagement
9 1 (2.56%) Portfolio Management
Programming Languages
1 7 (17.95%) SQL
2 6 (15.38%) Shell Script
Qualifications
1 18 (46.15%) ITIL Certification
2 11 (28.21%) Degree
3 4 (10.26%) Cisco Certification
4 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (30.77%) SLA
2 1 (2.56%) QA
System Software
1 1 (2.56%) Active Directory
Vendors
1 6 (15.38%) Oracle
1 6 (15.38%) VMware
2 4 (10.26%) Cisco
3 2 (5.13%) NorthgateArinso
4 1 (2.56%) ServiceNow
4 1 (2.56%) Citrix
4 1 (2.56%) Remedy