The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 34 30 37
Rank change year-on-year
-4 +7
Permanent jobs citing Service Delivery 10 15 20
As % of all permanent IT jobs located in Peterborough 3.04% 5.14% 5.65%
As % of the Processes & Methodologies category 3.60% 6.30% 7.17%
Number of salaries quoted 8 14 20
Average salary £32,500 £36,500 £34,500
Average salary % change year-on-year
-10.95% +5.79%
90% offered a salary of more than £18,750 £26,150 £19,000
10% offered a salary of more than £35,000 £46,250 £62,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
278 238 279
As % of all permanent IT jobs located in Peterborough 84.50% 81.51% 78.81%
Number of salaries quoted 216 214 234
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £28,000 £26,000 £27,000
10% offered a salary of more than £65,000 £57,500 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Peterborough

Service Delivery
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Peterborough region.

Service Delivery Salary Trend in Peterborough

Service Delivery
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Delivery across the Peterborough region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in Peterborough

Service Delivery
Top 30 Related IT Skills in Peterborough

For the 6 months to 24 October 2014, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 37 (100.00%) ITIL
2 15 (40.54%) MS Office
2 15 (40.54%) Microsoft
3 14 (37.84%) Incident Management
4 12 (32.43%) ITIL Certification
5 11 (29.73%) SLA
6 10 (27.03%) Service Management
6 10 (27.03%) Windows
6 10 (27.03%) Asset Management
7 9 (24.32%) Retail
7 9 (24.32%) Citrix
8 8 (21.62%) Cisco
8 8 (21.62%) ITSM
8 8 (21.62%) MCP
8 8 (21.62%) NetApp
8 8 (21.62%) Mathematics
8 8 (21.62%) Analytical Skills
9 7 (18.92%) MS PowerPoint
9 7 (18.92%) MS Excel
9 7 (18.92%) MS Visio
9 7 (18.92%) Change Management
10 6 (16.22%) Problem Management
11 5 (13.51%) Capacity Management
12 4 (10.81%) Release Management
13 3 (8.11%) Management Information System
13 3 (8.11%) Legal
13 3 (8.11%) E-Commerce
13 3 (8.11%) Change Control
14 2 (5.41%) Root Cause Analysis
14 2 (5.41%) Amazon AWS

Service Delivery
Top Related IT Skills in Peterborough by Category

For the 6 months to 24 October 2014, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.70%) Blackberry Enterprise Server
Applications
1 15 (40.54%) MS Office
2 7 (18.92%) MS Excel
2 7 (18.92%) MS Visio
2 7 (18.92%) MS PowerPoint
Cloud Services
1 2 (5.41%) Amazon AWS
Communications & Networking
1 1 (2.70%) DNS
General
1 9 (24.32%) Retail
2 3 (8.11%) Legal
3 1 (2.70%) Back Office
Job Titles
1 12 (32.43%) Analyst
2 10 (27.03%) Technical Specialist
2 10 (27.03%) Data Centre Specialist
3 4 (10.81%) Coordinator
3 4 (10.81%) Change Manager
4 3 (8.11%) Services Delivery Manager
4 3 (8.11%) Service Manager
4 3 (8.11%) Service Analyst
4 3 (8.11%) Problem Manager
4 3 (8.11%) Delivery Manager
4 3 (8.11%) Services Delivery Analyst
5 1 (2.70%) Service Management Analyst
5 1 (2.70%) 2nd Line Support Analyst
5 1 (2.70%) IT Support
5 1 (2.70%) Help Desk Team Lead
5 1 (2.70%) 2nd Line Support
5 1 (2.70%) Support Analyst
5 1 (2.70%) IT Support Analyst
5 1 (2.70%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (5.41%) Web Services
Miscellaneous
1 8 (21.62%) Mathematics
1 8 (21.62%) Analytical Skills
2 3 (8.11%) Management Information System
3 1 (2.70%) Blackberry
Operating Systems
1 10 (27.03%) Windows
Processes & Methodologies
1 37 (100.00%) ITIL
2 14 (37.84%) Incident Management
3 10 (27.03%) Asset Management
3 10 (27.03%) Service Management
4 8 (21.62%) ITSM
5 7 (18.92%) Change Management
6 6 (16.22%) Problem Management
7 5 (13.51%) Capacity Management
8 4 (10.81%) Release Management
9 3 (8.11%) Change Control
9 3 (8.11%) E-Commerce
10 2 (5.41%) Data Security
10 2 (5.41%) Root Cause Analysis
10 2 (5.41%) Data Analysis
10 2 (5.41%) Supplier Management
10 2 (5.41%) Infrastructure Management
11 1 (2.70%) DevOps
11 1 (2.70%) Coaching
11 1 (2.70%) Project Planning
11 1 (2.70%) Stakeholder Management
Qualifications
1 12 (32.43%) ITIL Certification
2 8 (21.62%) MCP
3 1 (2.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (29.73%) SLA
System Software
1 1 (2.70%) Active Directory
Vendors
1 15 (40.54%) Microsoft
2 9 (24.32%) Citrix
3 8 (21.62%) NetApp
3 8 (21.62%) Cisco
4 1 (2.70%) VMware
4 1 (2.70%) HP
4 1 (2.70%) Dell
Peterborough, Cambridgeshire
BGL Group
Salary: Up to £35,000 per annum + excellent benefits
Posted: 8 days ago