The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 14 38 47
Rank change year-on-year
+24 +9
Permanent jobs citing Service Delivery 38 10 7
As % of all permanent IT jobs located in Peterborough 10.98% 3.37% 2.07%
As % of the Processes & Methodologies category 12.58% 3.82% 2.73%
Number of salaries quoted 36 10 7
Average salary £47,500 £27,750 £45,000
Average salary % change year-on-year
+71.17% -38.33%
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
302 262 256
As % of all permanent IT jobs located in Peterborough 87.28% 88.22% 75.74%
Number of salaries quoted 238 225 219
Average salary £48,750 £45,000 £47,500
Average salary % change year-on-year
+8.33% -5.26%
90% offered a salary of more than £30,000 £32,500 £30,500
10% offered a salary of more than £102,500 £67,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Peterborough

Service Delivery
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Peterborough region.

Service Delivery Salary Trend in Peterborough

Service Delivery
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Delivery across the Peterborough region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in Peterborough

Service Delivery
Top 30 Related IT Skills in Peterborough

For the 6 months to 27 February 2015, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 46 (82.14%) ITIL
2 21 (37.50%) SLA
3 16 (28.57%) Microsoft
3 16 (28.57%) ITIL Certification
3 16 (28.57%) Service Management
3 16 (28.57%) Change Management
3 16 (28.57%) Incident Management
4 10 (17.86%) Degree
5 9 (16.07%) Windows
5 9 (16.07%) MS Office
6 7 (12.50%) Active Directory
6 7 (12.50%) Cisco
6 7 (12.50%) ITSM
6 7 (12.50%) Operations Management
6 7 (12.50%) Strategic Planning
6 7 (12.50%) ITIL V3
6 7 (12.50%) Change Control
6 7 (12.50%) Demand Management
6 7 (12.50%) Portfolio Management
7 6 (10.71%) Release Management
7 6 (10.71%) PRINCE2
8 5 (8.93%) Citrix
9 4 (7.14%) Retail
9 4 (7.14%) Management Information System
9 4 (7.14%) Project Management
9 4 (7.14%) MCP
9 4 (7.14%) SQL
9 4 (7.14%) MS Excel
9 4 (7.14%) MS Visio
9 4 (7.14%) NetApp

Service Delivery
Top Related IT Skills in Peterborough by Category

For the 6 months to 27 February 2015, IT jobs across the Peterborough region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.36%) IIS
Applications
1 9 (16.07%) MS Office
2 4 (7.14%) MS Excel
2 4 (7.14%) MS Visio
2 4 (7.14%) MS PowerPoint
3 1 (1.79%) Adobe Creative Suite
Business Applications
1 3 (5.36%) Remedy ITSM
Cloud Services
1 3 (5.36%) Amazon AWS
Communications & Networking
1 1 (1.79%) LAN
1 1 (1.79%) VoIP
1 1 (1.79%) WAN
Database & Business Intelligence
1 1 (1.79%) MySQL
General
1 4 (7.14%) Retail
2 3 (5.36%) Finance
3 1 (1.79%) Marketing
Job Titles
1 16 (28.57%) Analyst
2 12 (21.43%) Head of IT
3 7 (12.50%) Head of Service Delivery
4 6 (10.71%) Head of Service Management
4 6 (10.71%) Head of Operations
4 6 (10.71%) Service Analyst
4 6 (10.71%) Change Manager
5 5 (8.93%) Services Delivery Analyst
6 4 (7.14%) IT Services Delivery Manager
6 4 (7.14%) IT Services Manager
6 4 (7.14%) Services Delivery Manager
6 4 (7.14%) Service Manager
6 4 (7.14%) Delivery Manager
6 4 (7.14%) Coordinator
7 3 (5.36%) VMware Engineer
7 3 (5.36%) Service Management Analyst
7 3 (5.36%) Storage Engineer
8 2 (3.57%) Team Leader
9 1 (1.79%) Help Desk Team Lead
9 1 (1.79%) Data Manager
Libraries, Frameworks & Software Standards
1 3 (5.36%) Web Services
1 3 (5.36%) .NET
2 1 (1.79%) CSS
2 1 (1.79%) HTML
2 1 (1.79%) XML
2 1 (1.79%) Ajax
2 1 (1.79%) HTML5
2 1 (1.79%) CSS3
Miscellaneous
1 4 (7.14%) Management Information System
1 4 (7.14%) Mathematics
2 3 (5.36%) Fat Client
2 3 (5.36%) IVR
2 3 (5.36%) Thin Client
3 1 (1.79%) PDA
Operating Systems
1 9 (16.07%) Windows
2 3 (5.36%) Linux
3 1 (1.79%) Android
3 1 (1.79%) SUSE Linux Enterprise Server
Processes & Methodologies
1 46 (82.14%) ITIL
2 16 (28.57%) Service Management
2 16 (28.57%) Change Management
2 16 (28.57%) Incident Management
3 7 (12.50%) Strategic Planning
3 7 (12.50%) Operations Management
3 7 (12.50%) ITSM
3 7 (12.50%) Change Control
3 7 (12.50%) Demand Management
3 7 (12.50%) ITIL V3
3 7 (12.50%) Portfolio Management
4 6 (10.71%) PRINCE2
4 6 (10.71%) Release Management
5 4 (7.14%) Project Management
5 4 (7.14%) Continuous Improvement
6 3 (5.36%) People Management
6 3 (5.36%) Problem Management
6 3 (5.36%) Supplier Management
7 2 (3.57%) Data Analysis
7 2 (3.57%) Customer Engagement
Programming Languages
1 4 (7.14%) SQL
2 3 (5.36%) T-SQL
2 3 (5.36%) PowerShell
3 1 (1.79%) JavaScript
3 1 (1.79%) PHP
Qualifications
1 16 (28.57%) ITIL Certification
2 10 (17.86%) Degree
3 4 (7.14%) MCP
4 3 (5.36%) ITIL Foundation Certificate
4 3 (5.36%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (37.50%) SLA
2 3 (5.36%) QA
System Software
1 7 (12.50%) Active Directory
2 3 (5.36%) VMware Infrastructure
Systems Management
1 3 (5.36%) Unicenter
Vendors
1 16 (28.57%) Microsoft
2 7 (12.50%) Cisco
3 5 (8.93%) Citrix
4 4 (7.14%) NetApp
4 4 (7.14%) Remedy
5 3 (5.36%) VMware
5 3 (5.36%) EMC
5 3 (5.36%) CA
6 1 (1.79%) Adobe
6 1 (1.79%) ServiceNow