The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 54 108 95
Rank change year-on-year
+54 -13
Contract jobs citing Incident Management 65 18 27
As % of all contract IT jobs located in Berkshire 2.71% 0.74% 1.11%
As % of the Processes & Methodologies category 3.67% 0.99% 1.59%
Number of daily rates quoted 26 7 6
Average daily rate
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of your Daily Rate
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£350 £200 £358
Average daily rate % change year-on-year
+75.00% -44.05%
90% offered a daily rate of more than £253 £147 £126
10% offered a daily rate of more than £400 £271 £468
UK excluding London average daily rate £325 £303 £300
% change year-on-year
+7.17% +1.08%
Number of hourly rates quoted 3 0 2
Average hourly rate £13.25 - £12.75
UK excluding London average hourly rate £15.50 £16.50 £12.00
% change year-on-year
-6.06% +37.50%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1773 1810 1702
As % of all contract IT jobs located in Berkshire 73.97% 74.33% 70.13%
Number of daily rates quoted 905 857 733
Average daily rate £375 £375 £400
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.61%
Number of hourly rates quoted 64 22 35
Average hourly rate £21.55 £19.00 £30.00
Average hourly rate % change year-on-year
+13.42% -36.66%
90% offered a hourly rate of more than £14.00 £11.80 £14.50
10% offered a hourly rate of more than £40.00 £35.00 £37.50
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Berkshire region.

Incident Management Daily Rate Trend in Berkshire

Incident Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Berkshire region over the 3 months to 7 July 2015.

Incident Management Daily Rate Histogram in Berkshire

Incident Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Berkshire region.

Incident Management Hourly Rate Trend in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +22 23 £366 +83.12% 2
Slough +15 13 £300 +7.14% 3
Newbury - 9 £388 - 2
Wokingham - 4 £310 -
Maidenhead +3 3 - -
Bracknell -4 2 £168 -25.38%
Windsor - 1 - -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 7 July 2015, IT contractor jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 53 (60.92%) ITIL
2 32 (36.78%) Telecoms
3 30 (34.48%) Service Management
4 23 (26.44%) SLA
5 21 (24.14%) Problem Management
6 19 (21.84%) Windows
7 14 (16.09%) Analytical Skills
8 13 (14.94%) MS Excel
8 13 (14.94%) Remedy
9 12 (13.79%) Change Management
9 12 (13.79%) VMware
9 12 (13.79%) MS Office
10 11 (12.64%) Service Delivery
10 11 (12.64%) Disaster Recovery
10 11 (12.64%) Windows Server 2008
11 10 (11.49%) LAN
11 10 (11.49%) WAN
11 10 (11.49%) HP
11 10 (11.49%) EMC
12 9 (10.34%) Microsoft
12 9 (10.34%) Active Directory
12 9 (10.34%) CRM
13 8 (9.20%) Migration
13 8 (9.20%) Stakeholder Management
13 8 (9.20%) CMS
13 8 (9.20%) Finance
13 8 (9.20%) Security Cleared
13 8 (9.20%) System Integration Testing
13 8 (9.20%) Root Cause Analysis
13 8 (9.20%) Integration Testing

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 7 July 2015, IT contractor jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.20%) CMS
2 5 (5.75%) SharePoint
3 4 (4.60%) WebLogic
4 3 (3.45%) MS Exchange
4 3 (3.45%) Lync
5 2 (2.30%) SharePoint 2013
6 1 (1.15%) Exchange Server 2010
6 1 (1.15%) Blackberry Enterprise Server
6 1 (1.15%) Oracle Application Server
6 1 (1.15%) Live Communications Server
6 1 (1.15%) Exchange Server 2003
Applications
1 13 (14.94%) MS Excel
2 12 (13.79%) MS Office
3 2 (2.30%) MS PowerPoint
4 1 (1.15%) MS Visio
Business Applications
1 4 (4.60%) SAP Oil and Gas
2 3 (3.45%) Remedy ITSM
3 2 (2.30%) assyst
4 1 (1.15%) SAP CCM
4 1 (1.15%) SAP ERP
Cloud Services
1 3 (3.45%) Office 365
2 2 (2.30%) Microsoft Azure
3 1 (1.15%) Amazon AWS
3 1 (1.15%) Cloud Computing
Communications & Networking
1 10 (11.49%) LAN
1 10 (11.49%) WAN
2 3 (3.45%) TCP/IP
3 2 (2.30%) Firewall
3 2 (2.30%) DNS
3 2 (2.30%) SAN
4 1 (1.15%) Intranet
4 1 (1.15%) Internet
4 1 (1.15%) 3G
4 1 (1.15%) MPLS
4 1 (1.15%) OSPF
4 1 (1.15%) BGP
4 1 (1.15%) DSL
4 1 (1.15%) EIGRP
4 1 (1.15%) 2G
4 1 (1.15%) NAS
4 1 (1.15%) xDSL
4 1 (1.15%) Radio Access Network
4 1 (1.15%) Ethernet
4 1 (1.15%) RIP
Database & Business Intelligence
1 3 (3.45%) SQL Server
2 2 (2.30%) SQL Server Reporting Services
2 2 (2.30%) SQL Server Integration Services
2 2 (2.30%) SQL Server Analysis Services
2 2 (2.30%) SQL Server 2012
3 1 (1.15%) Oracle Database
3 1 (1.15%) Oracle OLAP
3 1 (1.15%) Oracle Database 11g
3 1 (1.15%) DB2
3 1 (1.15%) OLAP
3 1 (1.15%) Oracle Database 10g
Development Applications
1 1 (1.15%) RequisitePro
General
1 32 (36.78%) Telecoms
2 8 (9.20%) Finance
3 5 (5.75%) Front Office
4 4 (4.60%) Retail
4 4 (4.60%) Manufacturing
4 4 (4.60%) Electronics
4 4 (4.60%) Marketing
5 3 (3.45%) Multimedia
5 3 (3.45%) Billing
6 1 (1.15%) Back Office
6 1 (1.15%) Advertising
Job Titles
1 27 (31.03%) Incident Manager
2 8 (9.20%) Service Desk Engineer
2 8 (9.20%) Test Leader
3 7 (8.05%) Analyst
4 5 (5.75%) Service Manager
5 4 (4.60%) Service Desk Analyst
5 4 (4.60%) Problem Manager
5 4 (4.60%) Coordinator
5 4 (4.60%) Service Analyst
5 4 (4.60%) Escalation Manager
5 4 (4.60%) Major Incident Manager
6 3 (3.45%) Wintel Engineer
6 3 (3.45%) 3rd Line Server Engineer
6 3 (3.45%) Delivery Manager
6 3 (3.45%) Services Delivery Manager
6 3 (3.45%) Windows Server Engineer
6 3 (3.45%) Server Engineer
6 3 (3.45%) Technical Manager
7 2 (2.30%) SQL DBA
7 2 (2.30%) Administrator
Libraries, Frameworks & Software Standards
1 3 (3.45%) J2EE
2 1 (1.15%) Web Services
2 1 (1.15%) Middleware
2 1 (1.15%) Oracle Fusion
2 1 (1.15%) .NET
Miscellaneous
1 14 (16.09%) Analytical Skills
2 5 (5.75%) Management Information System
3 4 (4.60%) Data Centre
3 4 (4.60%) DTV
4 3 (3.45%) Smart Meter
4 3 (3.45%) Clustering
5 2 (2.30%) Replication
6 1 (1.15%) NHS
6 1 (1.15%) Blackberry
6 1 (1.15%) Statistics
6 1 (1.15%) Computer Science
6 1 (1.15%) FMCG
6 1 (1.15%) Enterprise Software
Operating Systems
1 19 (21.84%) Windows
2 11 (12.64%) Windows Server 2008
3 4 (4.60%) Windows 7
3 4 (4.60%) Windows Server 2003
4 3 (3.45%) Windows 8
4 3 (3.45%) Solaris
4 3 (3.45%) UNIX
4 3 (3.45%) Windows XP
5 1 (1.15%) Linux
5 1 (1.15%) Windows Server 2012
Processes & Methodologies
1 53 (60.92%) ITIL
2 30 (34.48%) Service Management
3 21 (24.14%) Problem Management
4 12 (13.79%) Change Management
5 11 (12.64%) Disaster Recovery
5 11 (12.64%) Service Delivery
6 9 (10.34%) CRM
7 8 (9.20%) Migration
7 8 (9.20%) Stakeholder Management
7 8 (9.20%) Business Continuity
7 8 (9.20%) Integration Testing
7 8 (9.20%) eTOM
7 8 (9.20%) Root Cause Analysis
7 8 (9.20%) System Integration Testing
8 6 (6.90%) Operational Acceptance Testing
8 6 (6.90%) Release Management
8 6 (6.90%) ITSM
9 5 (5.75%) Performance Tuning
9 5 (5.75%) Time Management
10 4 (4.60%) Mentoring
Programming Languages
1 4 (4.60%) SQL
1 4 (4.60%) VBScript
1 4 (4.60%) VB
2 3 (3.45%) C
2 3 (3.45%) C++
2 3 (3.45%) Java
3 1 (1.15%) Perl
3 1 (1.15%) PL/SQL
3 1 (1.15%) PowerShell
3 1 (1.15%) C-shell
Qualifications
1 8 (9.20%) Security Cleared
2 7 (8.05%) ITIL Certification
3 5 (5.75%) ISEB
3 5 (5.75%) SC Cleared
4 4 (4.60%) Degree
5 3 (3.45%) DV Cleared
6 2 (2.30%) ISTQB Foundation Certification
6 2 (2.30%) ISTQB
6 2 (2.30%) Cisco Certification
7 1 (1.15%) Microsoft Certification
7 1 (1.15%) CISSP
7 1 (1.15%) MCSE
7 1 (1.15%) MCSA
7 1 (1.15%) CCIE
7 1 (1.15%) CCNP
7 1 (1.15%) CCIP
7 1 (1.15%) CCNA
7 1 (1.15%) PMP
7 1 (1.15%) PMI Certification
7 1 (1.15%) CISA
Quality Assurance & Compliance
1 23 (26.44%) SLA
2 7 (8.05%) QA
3 1 (1.15%) Sarbanes-Oxley
System Software
1 9 (10.34%) Active Directory
2 3 (3.45%) VMware Infrastructure
3 2 (2.30%) vSphere
4 1 (1.15%) VMware ESX
Systems Management
1 2 (2.30%) WSUS
1 2 (2.30%) SCOM
2 1 (1.15%) HP Data Protector
2 1 (1.15%) CA Spectrum
2 1 (1.15%) SCCM
2 1 (1.15%) Control-M
2 1 (1.15%) Nagios
2 1 (1.15%) Norton AntiVirus
2 1 (1.15%) NetBackup
2 1 (1.15%) Backup Exec
2 1 (1.15%) Oracle RMAN
Vendors
1 13 (14.94%) Remedy
2 12 (13.79%) VMware
3 10 (11.49%) EMC
3 10 (11.49%) HP
4 9 (10.34%) Microsoft
5 6 (6.90%) SAP
5 6 (6.90%) Huawei
6 4 (4.60%) Cisco
6 4 (4.60%) NetApp
7 3 (3.45%) Symantec
7 3 (3.45%) Oracle
7 3 (3.45%) Fujitsu
8 2 (2.30%) IBM
8 2 (2.30%) Hitachi
8 2 (2.30%) Dell
9 1 (1.15%) Peregrine
9 1 (1.15%) JD Edwards
9 1 (1.15%) CheckPoint
9 1 (1.15%) Nortel
9 1 (1.15%) Citrix