The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 45 108 76
Rank change year-on-year
+63 -32
Contract jobs citing Incident Management 86 21 51
As % of all contract IT jobs located in Berkshire 3.38% 0.77% 1.92%
As % of the Processes & Methodologies category 4.31% 1.06% 2.54%
Number of daily rates quoted 28 9 12
Average daily rate £350 £375 £345
Average daily rate % change year-on-year
-6.66% +8.69%
90% offered a daily rate of more than £184 £242 £170
10% offered a daily rate of more than £415 £485 £411
UK excluding London average daily rate £325 £310 £323
% change year-on-year
+4.83% -3.87%
Number of hourly rates quoted 2 0 0
Average hourly rate £18.00 - -
UK excluding London average hourly rate £16.50 £14.25 £16.50
% change year-on-year
+15.78% -13.63%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1997 1983 2006
As % of all contract IT jobs located in Berkshire 78.59% 73.12% 75.67%
Number of daily rates quoted 1043 1006 1032
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £250 £265
10% offered a daily rate of more than £550 £525 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 74 38 59
Average hourly rate £16.09 £32.50 £16.00
Average hourly rate % change year-on-year
-50.49% +103.12%
90% offered a hourly rate of more than £11.42 £13.65 £11.90
10% offered a hourly rate of more than £63.00 £55.65 £126.10
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Berkshire region.

Incident Management Daily Rate Trend in Berkshire

Incident Management
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Berkshire region over the 3 months to 10 February 2016.

Incident Management Daily Rate Histogram in Berkshire

Incident Management
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Berkshire region.

Incident Management Hourly Rate Trend in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +34 51 £300 -24.05% 3
Slough +11 8 £418 +11.33% 2
Bracknell -6 4 £285 -5.00%
Newbury - 2 £525 - 1
Maidenhead - 1 - - 1
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 10 February 2016, IT contractor jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 95 (68.84%) ITIL
2 64 (46.38%) Service Management
3 54 (39.13%) SLA
4 53 (38.41%) Ticket Management
5 47 (34.06%) CRM
6 31 (22.46%) Huawei
7 30 (21.74%) Telecoms
8 27 (19.57%) CMS
8 27 (19.57%) eTOM
9 25 (18.12%) Problem Management
10 23 (16.67%) Linux
10 23 (16.67%) Front Office
11 21 (15.22%) Billing
12 19 (13.77%) Windows
13 17 (12.32%) Security Cleared
14 15 (10.87%) ITIL V3
14 15 (10.87%) Remedy
14 15 (10.87%) Unix
15 14 (10.14%) ITSM
16 13 (9.42%) Perl
16 13 (9.42%) VMware
17 12 (8.70%) Cisco
17 12 (8.70%) Cisco Certification
18 11 (7.97%) Nagios
18 11 (7.97%) SCOM
18 11 (7.97%) Root Cause Analysis
18 11 (7.97%) Windows Server
19 10 (7.25%) Windows 7
19 10 (7.25%) DV Cleared
19 10 (7.25%) Python

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 10 February 2016, IT contractor jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (19.57%) CMS
2 8 (5.80%) WebLogic
3 6 (4.35%) Apache
3 6 (4.35%) JBoss
3 6 (4.35%) nginx
3 6 (4.35%) OpenStack
3 6 (4.35%) Tomcat
4 2 (1.45%) IBM Notes
4 2 (1.45%) MS Exchange
5 1 (0.72%) IIS
5 1 (0.72%) Oracle Application Server
5 1 (0.72%) SharePoint
5 1 (0.72%) Skype for Business
Applications
1 4 (2.90%) MS Excel
2 3 (2.17%) MS Office
3 1 (0.72%) MS PowerPoint
Business Applications
1 1 (0.72%) SAP CCM
1 1 (0.72%) SAP ERP
Cloud Services
1 6 (4.35%) Amazon AWS
2 2 (1.45%) Cloud Computing
2 2 (1.45%) SaaS
3 1 (0.72%) Office 365
Communications & Networking
1 9 (6.52%) DNS
2 8 (5.80%) TCP/IP
3 6 (4.35%) Firewall
3 6 (4.35%) HTTP
3 6 (4.35%) Intrusion Detection
3 6 (4.35%) LDAP
3 6 (4.35%) SMTP
3 6 (4.35%) SSL
4 5 (3.62%) Internet
4 5 (3.62%) WAN
5 4 (2.90%) BGP
5 4 (2.90%) LAN
5 4 (2.90%) VPN
6 3 (2.17%) MPLS
6 3 (2.17%) OSPF
6 3 (2.17%) VLAN
7 2 (1.45%) Cisco ASA
7 2 (1.45%) Cisco IOS
7 2 (1.45%) Junos
7 2 (1.45%) Network Security
Database & Business Intelligence
1 8 (5.80%) SQL Server
2 6 (4.35%) MySQL
3 5 (3.62%) DB2
4 3 (2.17%) SQL Server 2012
5 2 (1.45%) SQL Server 2008
6 1 (0.72%) OLAP
6 1 (0.72%) Oracle Database
6 1 (0.72%) Oracle Database 10g
6 1 (0.72%) Oracle Database 11g
6 1 (0.72%) Oracle OLAP
6 1 (0.72%) SQL Server Analysis Services
6 1 (0.72%) SQL Server Integration Services
6 1 (0.72%) SQL Server Reporting Services
Development Applications
1 1 (0.72%) SoapUI
General
1 30 (21.74%) Telecoms
2 23 (16.67%) Front Office
3 21 (15.22%) Billing
4 6 (4.35%) Finance
5 5 (3.62%) Retail
6 4 (2.90%) Legal
7 3 (2.17%) Marketing
8 1 (0.72%) Advertising
8 1 (0.72%) Back Office
8 1 (0.72%) Law
Job Titles
1 42 (30.43%) Incident Manager
2 27 (19.57%) Service Desk Engineer
3 18 (13.04%) Analyst
3 18 (13.04%) Support Engineer
4 15 (10.87%) Linux Engineer
4 15 (10.87%) Linux Support
4 15 (10.87%) Linux Support Engineer
4 15 (10.87%) Telecoms Engineer
5 9 (6.52%) ICT Manager
6 8 (5.80%) Network Engineer
7 7 (5.07%) Windows Engineer
7 7 (5.07%) Windows Support Engineer
8 6 (4.35%) Applications Support
8 6 (4.35%) Business Continuity Specialist
9 5 (3.62%) Core Network Engineer
9 5 (3.62%) ITIL Manager
9 5 (3.62%) Service Manager
9 5 (3.62%) Team Leader
9 5 (3.62%) VMware Engineer
9 5 (3.62%) VMware Support Engineer
Libraries, Frameworks & Software Standards
1 7 (5.07%) Web Services
2 6 (4.35%) LAMP
2 6 (4.35%) LEMP Stack
2 6 (4.35%) MCollective
3 1 (0.72%) .NET
3 1 (0.72%) J2EE
3 1 (0.72%) Middleware
3 1 (0.72%) Oracle Fusion
3 1 (0.72%) SOAP
3 1 (0.72%) XML
Miscellaneous
1 6 (4.35%) Computer Science
2 4 (2.90%) Analytical Skills
2 4 (2.90%) Data Centre
2 4 (2.90%) Mainframe
2 4 (2.90%) Security Operations Centre
3 3 (2.17%) Handset
4 2 (1.45%) Blackberry
4 2 (1.45%) Driving Licence
4 2 (1.45%) Fat Client
4 2 (1.45%) Management Information System
4 2 (1.45%) Thin Client
4 2 (1.45%) Wiki
5 1 (0.72%) Clustering
5 1 (0.72%) Data Protection Act
5 1 (0.72%) IBM Mainframe
Operating Systems
1 23 (16.67%) Linux
2 19 (13.77%) Windows
3 15 (10.87%) Unix
4 11 (7.97%) Windows Server
5 10 (7.25%) Windows 7
6 9 (6.52%) Windows Server 2008
7 7 (5.07%) Windows Server 2012
8 4 (2.90%) Red Hat Enterprise Linux
8 4 (2.90%) Windows 8
8 4 (2.90%) Windows Server 2003
8 4 (2.90%) Windows XP
8 4 (2.90%) zOS
9 2 (1.45%) NetWare
9 2 (1.45%) Solaris
9 2 (1.45%) Windows 2000 Server
10 1 (0.72%) AIX
10 1 (0.72%) Windows 10
Processes & Methodologies
1 95 (68.84%) ITIL
2 64 (46.38%) Service Management
3 53 (38.41%) Ticket Management
4 47 (34.06%) CRM
5 27 (19.57%) eTOM
6 25 (18.12%) Problem Management
7 15 (10.87%) ITIL V3
8 14 (10.14%) ITSM
9 11 (7.97%) Root Cause Analysis
10 9 (6.52%) Change Management
10 9 (6.52%) Configuration Management
10 9 (6.52%) Continuous Improvement
10 9 (6.52%) Service Delivery
11 7 (5.07%) Risk Management
12 6 (4.35%) Business Continuity
12 6 (4.35%) Business Continuity Management
12 6 (4.35%) High Availability
12 6 (4.35%) Risk Assessment
12 6 (4.35%) SIEM
13 5 (3.62%) Analytics
Programming Languages
1 13 (9.42%) Perl
2 10 (7.25%) Python
3 7 (5.07%) Shell Script
4 4 (2.90%) AWK
4 4 (2.90%) Bash Shell
4 4 (2.90%) COBOL
4 4 (2.90%) sed
4 4 (2.90%) SQL
4 4 (2.90%) VB
4 4 (2.90%) VB6
5 2 (1.45%) Ruby
6 1 (0.72%) C
6 1 (0.72%) C++
6 1 (0.72%) C-shell
6 1 (0.72%) Java
6 1 (0.72%) PL/SQL
Qualifications
1 17 (12.32%) Security Cleared
2 12 (8.70%) Cisco Certification
3 10 (7.25%) DV Cleared
4 8 (5.80%) CCNA
5 7 (5.07%) Degree
5 7 (5.07%) MCSE
5 7 (5.07%) Microsoft Certification
6 6 (4.35%) HNC
6 6 (4.35%) RHCSA
6 6 (4.35%) SC Cleared
7 5 (3.62%) CCNP
7 5 (3.62%) CISSP
7 5 (3.62%) GCIA
7 5 (3.62%) ITIL Certification
8 4 (2.90%) CEH
8 4 (2.90%) GCIH
9 3 (2.17%) CCIE
10 2 (1.45%) CCDP
11 1 (0.72%) PMI Certification
11 1 (0.72%) PMP
Quality Assurance & Compliance
1 54 (39.13%) SLA
2 5 (3.62%) PCI DSS
2 5 (3.62%) Sarbanes-Oxley
3 3 (2.17%) TickIT
4 1 (0.72%) ISO/IEC 27001
System Software
1 9 (6.52%) Active Directory
2 6 (4.35%) qmail
2 6 (4.35%) Squid
3 4 (2.90%) VMware Infrastructure
3 4 (2.90%) XenApp
4 2 (1.45%) VMware Workstation
4 2 (1.45%) XenServer
Systems Management
1 11 (7.97%) Nagios
1 11 (7.97%) SCOM
2 8 (5.80%) Puppet
3 6 (4.35%) Cacti
3 6 (4.35%) collectd
3 6 (4.35%) Ganglia
3 6 (4.35%) Graphite
3 6 (4.35%) logstash
3 6 (4.35%) ZABBIX
4 5 (3.62%) NetBackup
4 5 (3.62%) RSA Security Analytics
5 1 (0.72%) Backup Exec
5 1 (0.72%) CA Spectrum
5 1 (0.72%) Cisco IPCC
5 1 (0.72%) Cisco UCCE
5 1 (0.72%) HP Quality Center
5 1 (0.72%) Norton AntiVirus
5 1 (0.72%) Oracle RMAN
5 1 (0.72%) SCCM
5 1 (0.72%) WSUS
Vendors
1 31 (22.46%) Huawei
2 15 (10.87%) Remedy
3 13 (9.42%) VMware
4 12 (8.70%) Cisco
5 7 (5.07%) Microsoft
6 6 (4.35%) Citrix
6 6 (4.35%) HP
6 6 (4.35%) Juniper
6 6 (4.35%) Splunk
7 5 (3.62%) NetWitness
8 4 (2.90%) Altiris
8 4 (2.90%) Red Hat
9 3 (2.17%) BT
9 3 (2.17%) CheckPoint
9 3 (2.17%) F5
9 3 (2.17%) IBM
9 3 (2.17%) Nokia
9 3 (2.17%) Qualys
9 3 (2.17%) ServiceNow
10 2 (1.45%) Nortel