The table below looks at the statistics for Problem Management skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Problem Management
Rank 66 32 59
Rank change year-on-year
-34 +27
Contract jobs citing Problem Management 8 54 10
As % of all contract IT jobs located in Reading 0.78% 5.08% 1.29%
As % of the Processes & Methodologies category 1.17% 6.69% 1.77%
Number of daily rates quoted 4 10 3
Average daily rate
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£229 £220 £250
Average daily rate % change year-on-year
+4.09% -12.00%
UK excluding London average daily rate £320 £330 £325
% change year-on-year
-3.03% +1.53%
Number of hourly rates quoted 0 5 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £29.00 £16.08 £17.25
% change year-on-year
+80.32% -6.76%
Problem Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
683 807 564
As % of all contract IT jobs located in Reading 66.44% 75.99% 72.96%
Number of daily rates quoted 383 409 245
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £263 £220 £250
10% offered a daily rate of more than £500 £513 £500
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 16 17 15
Average hourly rate £21.55 £16.00 £16.00
Average hourly rate % change year-on-year
+34.68% -
90% offered a hourly rate of more than £18.55 £15.18 £13.95
10% offered a hourly rate of more than £40.00 £180.00 £31.75
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Problem Management
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Reading

Problem Management
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the Reading region.

Problem Management Daily Rate Trend in Reading

Problem Management
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the Reading region over the 3 months to 17 April 2015.

Problem Management Daily Rate Histogram in Reading

Problem Management
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the Reading region.

Problem Management Hourly Rate Trend in Reading

Problem Management
Top 30 Related IT Skills in Reading

For the 6 months to 17 April 2015, IT contractor jobs across the Reading region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 8 (50.00%) Service Delivery
4 7 (43.75%) Degree
5 5 (31.25%) Windows 7
5 5 (31.25%) Windows
6 4 (25.00%) Microsoft
6 4 (25.00%) Active Directory
6 4 (25.00%) Microsoft Certification
6 4 (25.00%) Windows 8
6 4 (25.00%) Customer Engagement
6 4 (25.00%) MCTS
6 4 (25.00%) MCITP
6 4 (25.00%) Security Cleared
7 3 (18.75%) Incident Management
7 3 (18.75%) Analytical Skills
7 3 (18.75%) ITSM
7 3 (18.75%) Finance
7 3 (18.75%) Project Management
7 3 (18.75%) Change Management
8 2 (12.50%) ITIL Certification
8 2 (12.50%) CRM
8 2 (12.50%) Billing
8 2 (12.50%) Telecoms
8 2 (12.50%) Contact Management
8 2 (12.50%) Root Cause Analysis
8 2 (12.50%) Business Development
8 2 (12.50%) Time Management
8 2 (12.50%) DV Cleared
9 1 (6.25%) Cloud Computing

Problem Management
Top Related IT Skills in Reading by Category

For the 6 months to 17 April 2015, IT contractor jobs across the Reading region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Applications
1 1 (6.25%) MS Office
1 1 (6.25%) MS Excel
1 1 (6.25%) MS PowerPoint
Cloud Services
1 1 (6.25%) Cloud Computing
General
1 3 (18.75%) Finance
2 2 (12.50%) Telecoms
2 2 (12.50%) Billing
3 1 (6.25%) Legal
Job Titles
1 7 (43.75%) Service Manager
2 5 (31.25%) Delivery Manager
3 4 (25.00%) Services Delivery Manager
3 4 (25.00%) Field Engineer
4 3 (18.75%) Desktop Support
4 3 (18.75%) Support Engineer
4 3 (18.75%) Desktop Support Engineer
4 3 (18.75%) Desktop Engineer
4 3 (18.75%) Customer Services Manager
5 2 (12.50%) IT Services Manager
6 1 (6.25%) Service Assurance Manager
6 1 (6.25%) IT Services Delivery Manager
6 1 (6.25%) Incident Manager
6 1 (6.25%) Security Manager
6 1 (6.25%) Problem Manager
6 1 (6.25%) Operations Manager
Miscellaneous
1 3 (18.75%) Analytical Skills
2 1 (6.25%) Management Information System
2 1 (6.25%) Computer Science
Operating Systems
1 5 (31.25%) Windows
1 5 (31.25%) Windows 7
2 4 (25.00%) Windows 8
3 1 (6.25%) Windows XP
Processes & Methodologies
1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 8 (50.00%) Service Delivery
4 4 (25.00%) Customer Engagement
5 3 (18.75%) Project Management
5 3 (18.75%) Change Management
5 3 (18.75%) ITSM
5 3 (18.75%) Incident Management
6 2 (12.50%) Business Development
6 2 (12.50%) Time Management
6 2 (12.50%) Contact Management
6 2 (12.50%) Root Cause Analysis
6 2 (12.50%) CRM
7 1 (6.25%) Continuous Improvement
7 1 (6.25%) Capacity Management
7 1 (6.25%) Coaching
7 1 (6.25%) Stakeholder Management
7 1 (6.25%) Agile Software Development
7 1 (6.25%) Performance Management
Qualifications
1 7 (43.75%) Degree
2 4 (25.00%) Security Cleared
2 4 (25.00%) Microsoft Certification
2 4 (25.00%) MCTS
2 4 (25.00%) MCITP
3 2 (12.50%) ITIL Certification
3 2 (12.50%) DV Cleared
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 4 (25.00%) Active Directory
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
Vendors
1 4 (25.00%) Microsoft
2 1 (6.25%) HP
2 1 (6.25%) EMC
2 1 (6.25%) Citrix
2 1 (6.25%) BMC
2 1 (6.25%) Huawei