The first table below looks at the demand for ITSM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 62 79 -
Rank change year-on-year
+17 -
Contract jobs citing ITSM 9 4 0
As % of all contract IT jobs located in Reading 1.029% 0.348% -
As % of the Processes & Methodologies category 1.544% 0.533% -
Number of daily rates quoted 1 1 0
Average daily rate £133 £105 -
Average daily rate % change year-on-year
+26.19% -
UK excluding London average daily rate £380 £323 £325
% change year-on-year
+17.82% -0.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.00 £14.38 £29.00
% change year-on-year
+32.17% -50.43%
All Processes & Methodologies
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
583 751 676
As % of all contract IT jobs located in Reading 66.63% 65.25% 66.80%
Number of daily rates quoted 242 288 315
Average daily rate £411 £370 £350
Average daily rate % change year-on-year
+11.14% +5.71%
90% offered a daily rate of more than £264 £235 £210
10% offered a daily rate of more than £525 £550 £500
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 18 18 15
Average hourly rate £30.00 £14.50 £20.00
Average hourly rate % change year-on-year
+106.89% -27.50%
90% offered a hourly rate of more than £14.50 £11.00 £11.00
10% offered a hourly rate of more than £34.50 £24.80 £24.75
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
ITSM
Berkshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Reading ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Reading region.

Reading ITSM Daily Rate Trend

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Reading region.

Reading ITSM Hourly Rate Trend

ITSM
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 23 (92.00%) Remedy
1 23 (92.00%) Remedy ITSM
2 21 (84.00%) Service Management
3 18 (72.00%) BMC
4 16 (64.00%) Telecoms
5 13 (52.00%) HP
6 12 (48.00%) Performance Management
7 11 (44.00%) Nokia NetAct
7 11 (44.00%) Ionix
7 11 (44.00%) Continuous Improvement
7 11 (44.00%) Degree
7 11 (44.00%) EMC
7 11 (44.00%) Nokia
7 11 (44.00%) Netcool
7 11 (44.00%) Project Management
7 11 (44.00%) Fault Management
7 11 (44.00%) TOGAF
8 9 (36.00%) ITIL
9 8 (32.00%) Change Management
10 5 (20.00%) SLA
11 4 (16.00%) SQL
11 4 (16.00%) T-SQL
11 4 (16.00%) MS Office
12 3 (12.00%) MS Visio
12 3 (12.00%) SQL Server
12 3 (12.00%) Business Objects
12 3 (12.00%) Windows
12 3 (12.00%) Microsoft
12 3 (12.00%) Active Directory
13 2 (8.000%) SCCM

ITSM
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (16.00%) MS Office
2 3 (12.00%) MS Visio
3 2 (8.000%) MS Excel
Business Applications
1 23 (92.00%) Remedy ITSM
Communications & Networking
1 11 (44.00%) Nokia NetAct
2 2 (8.000%) LAN
2 2 (8.000%) WAN
2 2 (8.000%) Ethernet
2 2 (8.000%) TCP/IP
2 2 (8.000%) VPN
2 2 (8.000%) Internet
Database & Business Intelligence
1 3 (12.00%) SQL Server
2 1 (4.000%) Data Mining
2 1 (4.000%) Business Intelligence Development Studio
General
1 16 (64.00%) Telecoms
2 2 (8.000%) Finance
Job Titles
1 19 (76.00%) Architect
2 14 (56.00%) Solutions Architect
3 6 (24.00%) OSS Architect
4 5 (20.00%) Systems Architect
4 5 (20.00%) Analyst
5 3 (12.00%) Service Analyst
5 3 (12.00%) Report Analyst
6 2 (8.000%) Service Desk Analyst
7 1 (4.000%) Analyst Developer
7 1 (4.000%) SQL DBA
7 1 (4.000%) DBA
7 1 (4.000%) Developer
7 1 (4.000%) Remedy Developer
7 1 (4.000%) Remedy Analyst
Miscellaneous
1 2 (8.000%) Blackberry
1 2 (8.000%) Management Information System
1 2 (8.000%) Data Extraction
2 1 (4.000%) Replication
2 1 (4.000%) Clustering
Operating Systems
1 3 (12.00%) Windows
2 2 (8.000%) Windows XP
2 2 (8.000%) Mac OS X
2 2 (8.000%) Windows 7
3 1 (4.000%) Windows Server 2003
3 1 (4.000%) Windows Server 2008
Processes & Methodologies
1 21 (84.00%) Service Management
2 12 (48.00%) Performance Management
3 11 (44.00%) Continuous Improvement
3 11 (44.00%) Fault Management
3 11 (44.00%) Project Management
3 11 (44.00%) TOGAF
4 9 (36.00%) ITIL
5 8 (32.00%) Change Management
6 2 (8.000%) Incident Management
6 2 (8.000%) Software Distribution
7 1 (4.000%) Service Delivery
7 1 (4.000%) Systems Analysis
7 1 (4.000%) Business Analysis
7 1 (4.000%) Statistical Analysis
Programming Languages
1 4 (16.00%) SQL
1 4 (16.00%) T-SQL
Qualifications
1 11 (44.00%) Degree
Quality Assurance & Compliance
1 5 (20.00%) SLA
System Software
1 3 (12.00%) Active Directory
2 2 (8.000%) Microsoft App-V
2 2 (8.000%) VMware Infrastructure
Systems Management
1 11 (44.00%) Netcool
1 11 (44.00%) Ionix
2 2 (8.000%) Unicenter
2 2 (8.000%) SCCM
Vendors
1 23 (92.00%) Remedy
2 18 (72.00%) BMC
3 13 (52.00%) HP
4 11 (44.00%) EMC
4 11 (44.00%) Nokia
5 3 (12.00%) Business Objects
5 3 (12.00%) Microsoft
6 2 (8.000%) Royalblue
6 2 (8.000%) Citrix
6 2 (8.000%) CA
6 2 (8.000%) VMware
6 2 (8.000%) FrontRange