The table below looks at the statistics for ITSM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 67 82 85
Rank change year-on-year
+15 +3
Contract jobs citing ITSM 4 5 6
As % of all contract IT jobs located in Reading 0.47% 0.46% 0.45%
As % of the Processes & Methodologies category 0.70% 0.65% 0.67%
Number of daily rates quoted 1 1 2
Average daily rate
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of your Daily Rate
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£385 £500 £273
Average daily rate % change year-on-year
-23.00% +83.48%
UK excluding London average daily rate £410 £375 £325
% change year-on-year
+9.33% +15.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
570 766 894
As % of all contract IT jobs located in Reading 66.28% 70.79% 67.42%
Number of daily rates quoted 346 414 256
Average daily rate £425 £350 £353
Average daily rate % change year-on-year
+21.42% -0.70%
90% offered a daily rate of more than £275 £218 £205
10% offered a daily rate of more than £570 £475 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 9 20 15
Average hourly rate £27.83 £17.50 £20.00
Average hourly rate % change year-on-year
+59.02% -12.50%
90% offered a hourly rate of more than £16.50 £13.00 £12.00
10% offered a hourly rate of more than £59.00 £33.10 £24.10
UK excluding London average hourly rate £25.00 £29.00 £27.50
% change year-on-year
-13.79% +5.45%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Reading region.

ITSM Daily Rate Trend in Reading

ITSM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Reading region.

ITSM Hourly Rate Trend in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 21 October 2014, IT contractor jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 13 (86.67%) ITIL
2 8 (53.33%) Remedy
2 8 (53.33%) Service Management
2 8 (53.33%) Remedy ITSM
3 7 (46.67%) BMC
4 5 (33.33%) Project Management
4 5 (33.33%) Security Cleared
5 4 (26.67%) CMDB
5 4 (26.67%) SC Cleared
5 4 (26.67%) Configuration Management
5 4 (26.67%) ITIL Certification
5 4 (26.67%) UNIX
6 3 (20.00%) Windows
6 3 (20.00%) Shell Script
6 3 (20.00%) ServiceNow
6 3 (20.00%) Supplier Management
7 2 (13.33%) Knowledge Management
7 2 (13.33%) Remedy AR System
7 2 (13.33%) SCCM
7 2 (13.33%) BC Cleared
7 2 (13.33%) Change Control
7 2 (13.33%) Migration
7 2 (13.33%) BMC PATROL
7 2 (13.33%) MS Excel
7 2 (13.33%) Oracle
7 2 (13.33%) MS Office
7 2 (13.33%) PRINCE2
7 2 (13.33%) SLA
8 1 (6.67%) Cisco
8 1 (6.67%) OpenView

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 21 October 2014, IT contractor jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (13.33%) MS Office
1 2 (13.33%) MS Excel
Business Applications
1 8 (53.33%) Remedy ITSM
2 2 (13.33%) Remedy AR System
Communications & Networking
1 1 (6.67%) PuTTY
1 1 (6.67%) WinSCP
Development Applications
1 1 (6.67%) Toad
General
1 1 (6.67%) Telecoms
Job Titles
1 3 (20.00%) Analyst
1 3 (20.00%) Consultant
2 2 (13.33%) Configuration Analyst
2 2 (13.33%) Technical Architect
2 2 (13.33%) Architect
2 2 (13.33%) Project Manager
2 2 (13.33%) Management Consultant
2 2 (13.33%) Remedy Consultant
2 2 (13.33%) ITSM Consultant
3 1 (6.67%) Remedy Analyst
3 1 (6.67%) Incident Manager
3 1 (6.67%) Support Analyst
3 1 (6.67%) Configuration Manager
Miscellaneous
1 4 (26.67%) CMDB
Operating Systems
1 4 (26.67%) UNIX
2 3 (20.00%) Windows
Processes & Methodologies
1 13 (86.67%) ITIL
2 8 (53.33%) Service Management
3 5 (33.33%) Project Management
4 4 (26.67%) Configuration Management
5 3 (20.00%) Supplier Management
6 2 (13.33%) Knowledge Management
6 2 (13.33%) PRINCE2
6 2 (13.33%) Change Control
6 2 (13.33%) Migration
7 1 (6.67%) Network Monitoring
7 1 (6.67%) Kalman Filter
7 1 (6.67%) Workflow
7 1 (6.67%) Incident Management
7 1 (6.67%) Problem Management
7 1 (6.67%) Fault Management
Programming Languages
1 3 (20.00%) Shell Script
2 1 (6.67%) SQL
Qualifications
1 5 (33.33%) Security Cleared
2 4 (26.67%) ITIL Certification
2 4 (26.67%) SC Cleared
3 2 (13.33%) BC Cleared
Quality Assurance & Compliance
1 2 (13.33%) SLA
Systems Management
1 2 (13.33%) BMC PATROL
1 2 (13.33%) SCCM
2 1 (6.67%) ZABBIX
2 1 (6.67%) OpenView
2 1 (6.67%) Netcool
Vendors
1 8 (53.33%) Remedy
2 7 (46.67%) BMC
3 3 (20.00%) ServiceNow
4 2 (13.33%) Oracle
5 1 (6.67%) Business Objects
5 1 (6.67%) Cisco
5 1 (6.67%) HP