The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 46 50
Rank change year-on-year
-3 +4
Contract jobs citing Service Delivery 16 38 48
As % of all contract IT jobs located in Reading 1.96% 3.50% 3.53%
As % of the Processes & Methodologies category 3.01% 4.97% 5.24%
Number of daily rates quoted 6 17 14
Average daily rate
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£388 £295 £425
Average daily rate % change year-on-year
+31.35% -30.58%
90% offered a daily rate of more than £278 £145 £239
10% offered a daily rate of more than £425 £400 £525
UK excluding London average daily rate £386 £352 £350
% change year-on-year
+9.88% +0.42%
Number of hourly rates quoted 1 4 0
Average hourly rate £59.00 £14.42 -
Average hourly rate % change year-on-year
+309.15% -
UK excluding London average hourly rate £15.00 £17.25 £16.50
% change year-on-year
-13.05% +4.56%
Service Delivery
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
532 764 916
As % of all contract IT jobs located in Reading 65.12% 70.29% 67.40%
Number of daily rates quoted 306 400 267
Average daily rate £425 £365 £350
Average daily rate % change year-on-year
+16.43% +4.28%
90% offered a daily rate of more than £275 £218 £208
10% offered a daily rate of more than £563 £475 £500
UK excluding London average daily rate £375 £365 £365
% change year-on-year
+2.73% -
Number of hourly rates quoted 11 15 12
Average hourly rate £17.07 £20.00 £20.00
Average hourly rate % change year-on-year
-14.65% -
UK excluding London average hourly rate £26.83 £30.00 £28.50
% change year-on-year
-10.56% +5.26%

Service Delivery
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Reading

Service Delivery
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Reading region.

Service Delivery Daily Rate Trend in Reading

Service Delivery
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Reading region over the 3 months to 1 October 2014.

Service Delivery Daily Rate Histogram in Reading

Service Delivery
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Reading region.

Service Delivery Hourly Rate Trend in Reading

Service Delivery
Top 30 Related IT Skills in Reading

For the 6 months to 1 October 2014, IT contractor jobs across the Reading region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 18 (42.86%) Microsoft
2 13 (30.95%) Project Management
2 13 (30.95%) Finance
3 12 (28.57%) Degree
3 12 (28.57%) MS Excel
4 10 (23.81%) MS Office
4 10 (23.81%) ITIL
5 9 (21.43%) Service Management
5 9 (21.43%) Telecoms
6 8 (19.05%) SLA
7 7 (16.67%) SharePoint
7 7 (16.67%) Security Cleared
7 7 (16.67%) Mentoring
8 6 (14.29%) SC Cleared
8 6 (14.29%) PRINCE2
8 6 (14.29%) UNIX
8 6 (14.29%) Internet
9 5 (11.90%) ISO/IEC 27001
9 5 (11.90%) Supplier Management
9 5 (11.90%) PMP
9 5 (11.90%) PMI Certification
9 5 (11.90%) MS Visio
9 5 (11.90%) ISO 9001
9 5 (11.90%) Time Management
10 4 (9.52%) Cisco Certification
10 4 (9.52%) MS PowerPoint
10 4 (9.52%) Migration
11 3 (7.14%) Change Management
11 3 (7.14%) Wireless
11 3 (7.14%) Logistics

Service Delivery
Top Related IT Skills in Reading by Category

For the 6 months to 1 October 2014, IT contractor jobs across the Reading region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.67%) SharePoint
2 1 (2.38%) IIS
2 1 (2.38%) Liferay
2 1 (2.38%) Lync
Applications
1 12 (28.57%) MS Excel
2 10 (23.81%) MS Office
3 5 (11.90%) MS Visio
4 4 (9.52%) MS PowerPoint
5 1 (2.38%) MS Project
Cloud Services
1 1 (2.38%) Office 365
Communications & Networking
1 6 (14.29%) Internet
2 3 (7.14%) Wireless
2 3 (7.14%) SAN
3 2 (4.76%) Structured Cabling
3 2 (4.76%) GSM
3 2 (4.76%) UMTS
3 2 (4.76%) Firewall
4 1 (2.38%) Wi-Fi
4 1 (2.38%) IPsec
4 1 (2.38%) 3G
4 1 (2.38%) MPLS
4 1 (2.38%) SS7
4 1 (2.38%) Intranet
4 1 (2.38%) VoIP
4 1 (2.38%) WLAN
4 1 (2.38%) WAN
4 1 (2.38%) LAN
4 1 (2.38%) VPN
4 1 (2.38%) DNS
4 1 (2.38%) DHCP
Database & Business Intelligence
1 2 (4.76%) Data Mining
General
1 13 (30.95%) Finance
2 9 (21.43%) Telecoms
3 3 (7.14%) Marketing
4 2 (4.76%) Billing
5 1 (2.38%) Banking
5 1 (2.38%) Retail
5 1 (2.38%) Back Office
5 1 (2.38%) Law
5 1 (2.38%) Legal
Job Titles
1 8 (19.05%) Service Manager
2 7 (16.67%) Project Manager
3 6 (14.29%) Delivery Manager
3 6 (14.29%) Services Delivery Manager
4 5 (11.90%) Consultant
4 5 (11.90%) Technical Manager
4 5 (11.90%) Technical Project Manager
5 3 (7.14%) SAN Consultant
5 3 (7.14%) Analyst
5 3 (7.14%) Technical Design Authority
6 2 (4.76%) Architect
6 2 (4.76%) Billing Analyst
6 2 (4.76%) Incident Manager
6 2 (4.76%) Technical Consultant
6 2 (4.76%) Infrastructure Consultant
7 1 (2.38%) Help Desk Support
7 1 (2.38%) Senior Network Engineer
7 1 (2.38%) Business Architect
7 1 (2.38%) Technical Engineer
7 1 (2.38%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) CGI
1 1 (2.38%) SOAP
1 1 (2.38%) XML
1 1 (2.38%) .NET
1 1 (2.38%) J2EE
Miscellaneous
1 3 (7.14%) Analytical Skills
2 2 (4.76%) Human Factors
2 2 (4.76%) PKI
2 2 (4.76%) GIS
3 1 (2.38%) Replication
3 1 (2.38%) Computer Science
3 1 (2.38%) Smartcard
3 1 (2.38%) NHS
3 1 (2.38%) Video Conferencing
Operating Systems
1 6 (14.29%) UNIX
2 3 (7.14%) Windows
3 2 (4.76%) Windows 7
4 1 (2.38%) Windows Vista
4 1 (2.38%) Linux
Processes & Methodologies
1 13 (30.95%) Project Management
2 10 (23.81%) ITIL
3 9 (21.43%) Service Management
4 7 (16.67%) Mentoring
5 6 (14.29%) PRINCE2
6 5 (11.90%) Supplier Management
6 5 (11.90%) Time Management
7 4 (9.52%) Migration
8 3 (7.14%) Change Management
8 3 (7.14%) Logistics
9 2 (4.76%) Demand Forecasting
9 2 (4.76%) Performance Analysis
9 2 (4.76%) Stakeholder Engagement
9 2 (4.76%) Financial Analysis
9 2 (4.76%) Performance Improvement
9 2 (4.76%) Capacity Management
9 2 (4.76%) Performance Management
9 2 (4.76%) CRM
9 2 (4.76%) Asset Management
9 2 (4.76%) Network Design
Programming Languages
1 1 (2.38%) C
1 1 (2.38%) Java
1 1 (2.38%) SQL
1 1 (2.38%) PowerShell
Qualifications
1 12 (28.57%) Degree
2 7 (16.67%) Security Cleared
3 6 (14.29%) SC Cleared
4 5 (11.90%) PMP
4 5 (11.90%) PMI Certification
5 4 (9.52%) Cisco Certification
6 3 (7.14%) CCNA
6 3 (7.14%) CCENT
7 2 (4.76%) HNC
7 2 (4.76%) HND
8 1 (2.38%) VMware Certified Professional (VCP)
8 1 (2.38%) CCNP
8 1 (2.38%) VTSP
8 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (19.05%) SLA
2 5 (11.90%) ISO/IEC 27001
2 5 (11.90%) ISO 9001
3 2 (4.76%) QA
System Software
1 3 (7.14%) Active Directory
2 2 (4.76%) NDS
3 1 (2.38%) VMware Server
3 1 (2.38%) NFS
3 1 (2.38%) VMware Infrastructure
3 1 (2.38%) Hyper-V
3 1 (2.38%) XenServer
3 1 (2.38%) Veritas Cluster Server
3 1 (2.38%) VMware ESXi
3 1 (2.38%) vSphere
3 1 (2.38%) KVM
Vendors
1 18 (42.86%) Microsoft
2 3 (7.14%) Cisco
3 2 (4.76%) Nokia Solutions and Networks
3 2 (4.76%) EMC
3 2 (4.76%) Nokia
3 2 (4.76%) CA
3 2 (4.76%) Ericsson
4 1 (2.38%) VMware
4 1 (2.38%) NEC
4 1 (2.38%) Huawei
4 1 (2.38%) Hitachi
4 1 (2.38%) TIBCO
4 1 (2.38%) Remedy
4 1 (2.38%) Siemens
4 1 (2.38%) Veritas
4 1 (2.38%) Alcatel-Lucent
4 1 (2.38%) Nortel
4 1 (2.38%) HP
4 1 (2.38%) Oracle