The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 50 47 45
Rank change year-on-year
-3 -2
Contract jobs citing Service Delivery 19 30 51
As % of all contract IT jobs located in Reading 2.19% 3.00% 3.74%
As % of the Processes & Methodologies category 3.27% 4.11% 5.55%
Number of daily rates quoted 10 15 19
Average daily rate
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£413 £295 £360
Average daily rate % change year-on-year
+39.83% -18.05%
90% offered a daily rate of more than £258 £160 £225
10% offered a daily rate of more than £425 £400 £525
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 1 4 0
Average hourly rate £59.00 £14.42 -
Average hourly rate % change year-on-year
+309.15% -
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
581 730 919
As % of all contract IT jobs located in Reading 67.09% 73.00% 67.47%
Number of daily rates quoted 329 365 277
Average daily rate £425 £370 £370
Average daily rate % change year-on-year
+14.86% -
90% offered a daily rate of more than £300 £218 £225
10% offered a daily rate of more than £563 £475 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 11 17 11
Average hourly rate £19.00 £20.00 £20.00
Average hourly rate % change year-on-year
-5.00% -
90% offered a hourly rate of more than £17.00 £11.65 £13.50
10% offered a hourly rate of more than £59.00 £37.70 £25.20
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Delivery
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Reading

Service Delivery
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Reading region.

Service Delivery Daily Rate Trend in Reading

Service Delivery
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Reading region over the 3 months to 16 September 2014.

Service Delivery Daily Rate Histogram in Reading

Service Delivery
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Reading region.

Service Delivery Hourly Rate Trend in Reading

Service Delivery
Top 30 Related IT Skills in Reading

For the 6 months to 16 September 2014, IT contractor jobs across the Reading region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 20 (43.48%) Microsoft
2 16 (34.78%) Finance
3 15 (32.61%) MS Excel
4 14 (30.43%) Project Management
5 13 (28.26%) Degree
6 12 (26.09%) MS Office
7 10 (21.74%) ITIL
7 10 (21.74%) SLA
8 9 (19.57%) Telecoms
9 8 (17.39%) Service Management
10 7 (15.22%) SharePoint
10 7 (15.22%) Mentoring
11 6 (13.04%) Security Cleared
11 6 (13.04%) PRINCE2
11 6 (13.04%) Internet
11 6 (13.04%) MS PowerPoint
11 6 (13.04%) Migration
12 5 (10.87%) Logistics
12 5 (10.87%) Supplier Management
12 5 (10.87%) ISO/IEC 27001
12 5 (10.87%) PMP
12 5 (10.87%) PMI Certification
12 5 (10.87%) UNIX
12 5 (10.87%) MS Visio
12 5 (10.87%) ISO 9001
12 5 (10.87%) Time Management
12 5 (10.87%) SC Cleared
12 5 (10.87%) Analytical Skills
13 4 (8.70%) Performance Analysis
13 4 (8.70%) Demand Forecasting

Service Delivery
Top Related IT Skills in Reading by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Reading region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.22%) SharePoint
2 1 (2.17%) Liferay
2 1 (2.17%) Lync
2 1 (2.17%) IIS
Applications
1 15 (32.61%) MS Excel
2 12 (26.09%) MS Office
3 6 (13.04%) MS PowerPoint
4 5 (10.87%) MS Visio
5 1 (2.17%) MS Project
Cloud Services
1 1 (2.17%) Office 365
Communications & Networking
1 6 (13.04%) Internet
2 3 (6.52%) DNS
2 3 (6.52%) SAN
2 3 (6.52%) Wireless
3 2 (4.35%) Firewall
3 2 (4.35%) GGSN
3 2 (4.35%) SGSN
3 2 (4.35%) MGW
3 2 (4.35%) Structured Cabling
4 1 (2.17%) VoLTE
4 1 (2.17%) Fibre Channel
4 1 (2.17%) 4G
4 1 (2.17%) iSCSI
4 1 (2.17%) LTE
4 1 (2.17%) Wi-Fi
4 1 (2.17%) IPsec
4 1 (2.17%) Intranet
4 1 (2.17%) 3G
4 1 (2.17%) MPLS
4 1 (2.17%) GSM
Database & Business Intelligence
1 4 (8.70%) Data Mining
General
1 16 (34.78%) Finance
2 9 (19.57%) Telecoms
3 4 (8.70%) Marketing
4 3 (6.52%) Back Office
5 1 (2.17%) Law
5 1 (2.17%) Legal
5 1 (2.17%) Games
5 1 (2.17%) Banking
5 1 (2.17%) Retail
5 1 (2.17%) Billing
Job Titles
1 12 (26.09%) Service Manager
2 8 (17.39%) Services Delivery Manager
2 8 (17.39%) Delivery Manager
3 7 (15.22%) Project Manager
4 5 (10.87%) Technical Project Manager
4 5 (10.87%) Consultant
4 5 (10.87%) Technical Manager
5 3 (6.52%) SAN Consultant
5 3 (6.52%) Technical Design Authority
6 2 (4.35%) Customer Services Manager
6 2 (4.35%) Infrastructure Consultant
6 2 (4.35%) Incident Manager
6 2 (4.35%) Technical Consultant
6 2 (4.35%) Architect
6 2 (4.35%) Analyst
6 2 (4.35%) CS Core Engineer
7 1 (2.17%) Billing Analyst
7 1 (2.17%) Transition Manager
7 1 (2.17%) Management Consultant
7 1 (2.17%) Developer
Libraries, Frameworks & Software Standards
1 1 (2.17%) .NET
1 1 (2.17%) J2EE
1 1 (2.17%) SOAP
1 1 (2.17%) XML
1 1 (2.17%) CGI
Miscellaneous
1 5 (10.87%) Analytical Skills
2 2 (4.35%) Human Factors
2 2 (4.35%) GIS
3 1 (2.17%) Replication
3 1 (2.17%) PKI
3 1 (2.17%) NHS
3 1 (2.17%) Smartcard
3 1 (2.17%) Computer Science
3 1 (2.17%) Video Conferencing
Operating Systems
1 5 (10.87%) UNIX
2 3 (6.52%) Windows
3 2 (4.35%) Windows 7
4 1 (2.17%) Linux
4 1 (2.17%) Windows Vista
Processes & Methodologies
1 14 (30.43%) Project Management
2 10 (21.74%) ITIL
3 8 (17.39%) Service Management
4 7 (15.22%) Mentoring
5 6 (13.04%) PRINCE2
5 6 (13.04%) Migration
6 5 (10.87%) Logistics
6 5 (10.87%) Supplier Management
6 5 (10.87%) Time Management
7 4 (8.70%) Performance Management
7 4 (8.70%) Telemarketing
7 4 (8.70%) Asset Management
7 4 (8.70%) Stakeholder Engagement
7 4 (8.70%) Performance Analysis
7 4 (8.70%) Demand Forecasting
8 2 (4.35%) Network Design
8 2 (4.35%) Performance Improvement
8 2 (4.35%) Capacity Management
8 2 (4.35%) Cost-Benefit Analysis
8 2 (4.35%) CRM
Programming Languages
1 1 (2.17%) C
1 1 (2.17%) Java
1 1 (2.17%) SQL
1 1 (2.17%) PowerShell
Qualifications
1 13 (28.26%) Degree
2 6 (13.04%) Security Cleared
3 5 (10.87%) SC Cleared
3 5 (10.87%) PMP
3 5 (10.87%) PMI Certification
4 4 (8.70%) Cisco Certification
5 3 (6.52%) CCNA
5 3 (6.52%) CCENT
6 1 (2.17%) VMware Certified Professional (VCP)
6 1 (2.17%) HNC
6 1 (2.17%) HND
6 1 (2.17%) CCNP
6 1 (2.17%) VTSP
6 1 (2.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (21.74%) SLA
2 5 (10.87%) ISO/IEC 27001
2 5 (10.87%) ISO 9001
3 2 (4.35%) QA
System Software
1 3 (6.52%) Active Directory
2 1 (2.17%) VMware Server
2 1 (2.17%) VMware Infrastructure
2 1 (2.17%) Hyper-V
2 1 (2.17%) XenServer
2 1 (2.17%) Veritas Cluster Server
2 1 (2.17%) vSphere
2 1 (2.17%) VMware ESXi
2 1 (2.17%) KVM
2 1 (2.17%) NFS
2 1 (2.17%) NDS
Vendors
1 20 (43.48%) Microsoft
2 3 (6.52%) Cisco
2 3 (6.52%) Nokia Solutions and Networks
3 2 (4.35%) Ericsson
3 2 (4.35%) Nokia
3 2 (4.35%) EMC
4 1 (2.17%) Nortel
4 1 (2.17%) Alcatel-Lucent
4 1 (2.17%) CA
4 1 (2.17%) Oracle
4 1 (2.17%) HP
4 1 (2.17%) Siemens
4 1 (2.17%) Veritas
4 1 (2.17%) Remedy
4 1 (2.17%) NEC
4 1 (2.17%) VMware
4 1 (2.17%) Huawei
4 1 (2.17%) Hitachi