The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Services Delivery
South East / Berkshire
Rank 54 46 53
Rank change year-on-year
-8 +7
Contract jobs citing Service Delivery 52 81 75
As % of all contract IT jobs located in Berkshire 2.69% 3.31% 2.90%
As % of the Processes & Methodologies category 3.33% 4.23% 3.90%
Number of daily rates quoted 13 41 38
Median daily rate £500 £388 £363
Median daily rate % change year-on-year
+29.03% +6.89%
90% offered a daily rate of more than £174 £285 £200
10% offered a daily rate of more than £615 £460 £447
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 3 12 1
Median hourly rate £7.88 £7.68 £27.83
Median hourly rate % change year-on-year
+2.60% -72.42%
UK excluding London median hourly rate £12.88 £21.50 £14.00
% change year-on-year
-40.11% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1561 1915 1921
As % of all contract IT jobs located in Berkshire 80.71% 78.36% 74.26%
Number of daily rates quoted 778 995 1007
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £290 £270 £263
10% offered a daily rate of more than £525 £525 £525
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 50 75 25
Median hourly rate £23.34 £16.50 £20.25
Median hourly rate % change year-on-year
+41.45% -18.51%
90% offered a hourly rate of more than £12.00 £11.42 £15.50
10% offered a hourly rate of more than £55.00 £63.00 £39.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Delivery
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Berkshire

Service Delivery
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Berkshire region.

Service Delivery Daily Rate Trend in Berkshire

Service Delivery
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 20 January 2017.

Service Delivery Daily Rate Histogram in Berkshire

Service Delivery
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Berkshire region.

Service Delivery Hourly Rate Trend in Berkshire

Service Delivery
Hourly Rate Histogram in Berkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 20 January 2017.

Service Delivery Hourly Rate Histogram in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +1 26 £450 +16.12% 6
Bracknell +3 12 £338 +11.57%
Wokingham +1 5 £318 -2.30% 2
Newbury -6 1 - - 1
Maidenhead - 1 - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Delivery.

1 38 (40.00%) ITIL
2 27 (28.42%) Service Management
3 23 (24.21%) Telecoms
4 21 (22.11%) Project Management
4 21 (22.11%) SLA
5 19 (20.00%) Finance
6 17 (17.89%) Process Improvement
7 16 (16.84%) Microsoft
8 14 (14.74%) Continuous Improvement
9 13 (13.68%) Problem Management
10 12 (12.63%) Windows
10 12 (12.63%) PRINCE2
11 11 (11.58%) CRM
11 11 (11.58%) Matrix Organization
12 10 (10.53%) Analytical Skills
12 10 (10.53%) Security Cleared
12 10 (10.53%) IBM
12 10 (10.53%) WAN
13 9 (9.47%) Agile Software Development
13 9 (9.47%) Degree
13 9 (9.47%) Cisco
13 9 (9.47%) SharePoint
13 9 (9.47%) NetApp
14 8 (8.42%) Active Directory
14 8 (8.42%) MS Excel
14 8 (8.42%) Budget Control
14 8 (8.42%) ITIL V3
15 7 (7.37%) Windows 7
15 7 (7.37%) SOA
15 7 (7.37%) CCNA

Service Delivery
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.47%) SharePoint
2 5 (5.26%) Drupal
3 4 (4.21%) WebLogic
4 3 (3.16%) Documentum
4 3 (3.16%) Oracle SOA Suite
5 2 (2.11%) CMS
6 1 (1.05%) Apache
6 1 (1.05%) Confluence
Applications
1 8 (8.42%) MS Excel
2 5 (5.26%) MS Office
3 3 (3.16%) MS Visio
4 2 (2.11%) MS Project
5 1 (1.05%) MS PowerPoint
Business Applications
1 3 (3.16%) SAP Business ByDesign
2 1 (1.05%) Changepoint
2 1 (1.05%) Dynamics CRM
Cloud Services
1 6 (6.32%) Microsoft Azure
1 6 (6.32%) Office 365
2 3 (3.16%) Amazon AWS
3 2 (2.11%) OneDrive
4 1 (1.05%) IBM Cloud
4 1 (1.05%) SoftLayer
4 1 (1.05%) Trello
Communications & Networking
1 10 (10.53%) WAN
2 6 (6.32%) Internet
2 6 (6.32%) LAN
3 5 (5.26%) MPLS
3 5 (5.26%) Unified Communications
3 5 (5.26%) VPN
4 4 (4.21%) Ethernet
5 3 (3.16%) ADSL
5 3 (3.16%) Firewall
5 3 (3.16%) TCP/IP
6 2 (2.11%) BGP
6 2 (2.11%) DSL
6 2 (2.11%) ISDN
6 2 (2.11%) LLU
6 2 (2.11%) OSPF
6 2 (2.11%) VoIP
6 2 (2.11%) xDSL
7 1 (1.05%) Converged Networks
7 1 (1.05%) Skype
7 1 (1.05%) Telepresence
Database & Business Intelligence
1 4 (4.21%) SQL Server
2 3 (3.16%) Oracle Database
2 3 (3.16%) Oracle Database 11g
2 3 (3.16%) Oracle Database 12c
2 3 (3.16%) SQL Server Integration Services
2 3 (3.16%) SQL Server Reporting Services
3 1 (1.05%) GIS
Development Applications
1 3 (3.16%) MSTest
2 1 (1.05%) Git (software)
2 1 (1.05%) JIRA
2 1 (1.05%) Octopus Deploy
2 1 (1.05%) Team Foundation Server
2 1 (1.05%) TeamCity
2 1 (1.05%) Vagrant
2 1 (1.05%) Visual Studio
General
1 23 (24.21%) Telecoms
2 19 (20.00%) Finance
3 6 (6.32%) Back Office
4 4 (4.21%) Law
5 3 (3.16%) Local Government
5 3 (3.16%) Pharmaceutical
6 2 (2.11%) Legal
7 1 (1.05%) Banking
7 1 (1.05%) Billing
7 1 (1.05%) French Language
7 1 (1.05%) Front Office
7 1 (1.05%) Retail
Job Titles
1 10 (10.53%) Service Manager
2 7 (7.37%) Consultant
2 7 (7.37%) Delivery Manager
2 7 (7.37%) Problem Manager
2 7 (7.37%) Storage Manager
3 6 (6.32%) IT Manager
3 6 (6.32%) Services Delivery Manager
4 5 (5.26%) Architect
4 5 (5.26%) Coordinator
4 5 (5.26%) Telecoms Manager
5 4 (4.21%) Analyst
5 4 (4.21%) Project Coordinator
5 4 (4.21%) Transition Manager
6 3 (3.16%) 3rd Line Support Engineer
6 3 (3.16%) Change Manager
6 3 (3.16%) Engagement Manager
6 3 (3.16%) IT Services Manager
6 3 (3.16%) Oracle Consultant
6 3 (3.16%) SAP Manager
6 3 (3.16%) SAP Service Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (5.26%) .NET
2 4 (4.21%) ASP.NET
2 4 (4.21%) Middleware
2 4 (4.21%) XML
3 3 (3.16%) WCF
4 2 (2.11%) Web Services
5 1 (1.05%) .NET Framework
5 1 (1.05%) CSS
5 1 (1.05%) HTML
5 1 (1.05%) jQuery
5 1 (1.05%) REST
5 1 (1.05%) SOAP
Miscellaneous
1 10 (10.53%) Analytical Skills
2 6 (6.32%) Video Conferencing
3 5 (5.26%) Data Centre
4 4 (4.21%) PMI
5 3 (3.16%) CMDB
5 3 (3.16%) Virtual Team
6 2 (2.11%) Hybrid Cloud
6 2 (2.11%) Management Information System
6 2 (2.11%) Performance Metrics
7 1 (1.05%) Data Protection Act
7 1 (1.05%) Fat Client
7 1 (1.05%) Mobile Payment
7 1 (1.05%) Private Cloud
7 1 (1.05%) Public Cloud
7 1 (1.05%) RIA
7 1 (1.05%) Streaming Video
7 1 (1.05%) Thin Client
Operating Systems
1 12 (12.63%) Windows
2 7 (7.37%) Windows 7
3 5 (5.26%) Windows Server
4 4 (4.21%) Windows 10
5 3 (3.16%) Linux
5 3 (3.16%) Unix
5 3 (3.16%) Windows XP
6 1 (1.05%) MVS
6 1 (1.05%) Windows Server 2003
6 1 (1.05%) Windows Server 2012
Processes & Methodologies
1 38 (40.00%) ITIL
2 27 (28.42%) Service Management
3 21 (22.11%) Project Management
4 17 (17.89%) Process Improvement
5 14 (14.74%) Continuous Improvement
6 13 (13.68%) Problem Management
7 12 (12.63%) PRINCE2
8 11 (11.58%) CRM
8 11 (11.58%) Matrix Organization
9 9 (9.47%) Agile Software Development
10 8 (8.42%) Budget Control
10 8 (8.42%) ITIL V3
11 7 (7.37%) Change Management
11 7 (7.37%) Incident Management
11 7 (7.37%) Performance Management
11 7 (7.37%) SOA
12 6 (6.32%) ERP
12 6 (6.32%) Risk Management
13 5 (5.26%) ITSM
13 5 (5.26%) Scrum
Programming Languages
1 6 (6.32%) Java
1 6 (6.32%) PHP
2 4 (4.21%) C#
3 3 (3.16%) SQL
3 3 (3.16%) T-SQL
4 2 (2.11%) PowerShell
5 1 (1.05%) Bash Shell
5 1 (1.05%) C
5 1 (1.05%) JavaScript
5 1 (1.05%) Python
5 1 (1.05%) Shell Script
Qualifications
1 10 (10.53%) Security Cleared
2 9 (9.47%) Degree
3 7 (7.37%) CCNA
3 7 (7.37%) Cisco Certification
3 7 (7.37%) PMI Certification
3 7 (7.37%) PMP
4 6 (6.32%) ITIL Certification
5 5 (5.26%) Microsoft Certification
5 5 (5.26%) SC Cleared
6 4 (4.21%) CCNP
6 4 (4.21%) DV Cleared
7 3 (3.16%) BPSS Clearance
7 3 (3.16%) CCENT
8 2 (2.11%) CCDP
8 2 (2.11%) CCIE
8 2 (2.11%) MCP
8 2 (2.11%) MCSE
9 1 (1.05%) CCDA
9 1 (1.05%) CCIP
9 1 (1.05%) Postgraduate
Quality Assurance & Compliance
1 21 (22.11%) SLA
2 2 (2.11%) Disclosure Scotland
3 1 (1.05%) Data Quality
3 1 (1.05%) ISO 9001
3 1 (1.05%) ISO/IEC 27001
3 1 (1.05%) QA
3 1 (1.05%) Sarbanes-Oxley
System Software
1 8 (8.42%) Active Directory
2 1 (1.05%) Docker
2 1 (1.05%) Microsoft App-V
2 1 (1.05%) ProxySG
2 1 (1.05%) VMware ESX
2 1 (1.05%) VMware Infrastructure
2 1 (1.05%) XenApp
Systems Management
1 7 (7.37%) SCCM
2 3 (3.16%) Oracle Identity Management
2 3 (3.16%) WSUS
3 1 (1.05%) Cisco CUCM
3 1 (1.05%) NetBackup
3 1 (1.05%) SCOM
3 1 (1.05%) SCSM
3 1 (1.05%) SolarWinds Orion
Vendors
1 16 (16.84%) Microsoft
2 10 (10.53%) IBM
3 9 (9.47%) Cisco
3 9 (9.47%) NetApp
4 7 (7.37%) Huawei
5 5 (5.26%) HP
5 5 (5.26%) SAP
6 3 (3.16%) Concur
6 3 (3.16%) EMC
6 3 (3.16%) Oracle
7 2 (2.11%) Fujitsu
7 2 (2.11%) VMware
8 1 (1.05%) Alcatel-Lucent
8 1 (1.05%) AppSense
8 1 (1.05%) Atlassian
8 1 (1.05%) Blue Coat
8 1 (1.05%) Citrix
8 1 (1.05%) Google
8 1 (1.05%) Remedy
8 1 (1.05%) Tandberg