The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 57 55 59
Rank change year-on-year
-2 +4
Contract jobs citing Service Delivery 73 84 66
As % of all contract IT jobs located in Berkshire 2.74% 3.24% 2.66%
As % of the Processes & Methodologies category 3.96% 4.60% 3.87%
Number of daily rates quoted 35 25 26
Average daily rate
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of your Daily Rate
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£375 £352 £350
Average daily rate % change year-on-year
+6.53% +0.57%
90% offered a daily rate of more than £209 £224 £300
10% offered a daily rate of more than £443 £525 £505
UK excluding London average daily rate £375 £360 £340
% change year-on-year
+4.16% +5.88%
Number of hourly rates quoted 2 0 5
Average hourly rate £27.83 - £27.00
UK excluding London average hourly rate £14.00 £17.15 £19.00
% change year-on-year
-18.36% -9.73%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1845 1827 1705
As % of all contract IT jobs located in Berkshire 69.15% 70.43% 68.83%
Number of daily rates quoted 1002 911 690
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £263 £240 £245
10% offered a daily rate of more than £545 £500 £500
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 24 55 73
Average hourly rate £27.83 £17.50 £17.50
Average hourly rate % change year-on-year
+59.02% -
90% offered a hourly rate of more than £15.50 £12.35 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £35.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Berkshire

Service Delivery
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Berkshire region.

Service Delivery Daily Rate Trend in Berkshire

Service Delivery
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 17 December 2014.

Service Delivery Daily Rate Histogram in Berkshire

Service Delivery
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Berkshire region.

Service Delivery Hourly Rate Trend in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +14 31 £398 +13.57% 9
Slough -2 7 £313 - 1
Newbury +2 4 £325 -44.68% 4
Maidenhead -1 3 - - 1
Bracknell -10 1 £263 -25.42% 1
Windsor - 1 £375 -
Wokingham - - - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 December 2014, IT contractor jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 65 (53.28%) ITIL
2 55 (45.08%) Service Management
3 35 (28.69%) Telecoms
4 33 (27.05%) Project Management
5 29 (23.77%) Finance
6 20 (16.39%) PRINCE2
7 19 (15.57%) Change Management
8 17 (13.93%) SharePoint
8 17 (13.93%) Microsoft
9 15 (12.30%) MS Visio
9 15 (12.30%) Degree
10 14 (11.48%) Problem Management
10 14 (11.48%) ITIL Certification
10 14 (11.48%) MS Excel
11 13 (10.66%) 3G
11 13 (10.66%) MS PowerPoint
12 12 (9.84%) Supplier Management
12 12 (9.84%) Linux
12 12 (9.84%) MS Office
12 12 (9.84%) SLA
12 12 (9.84%) Cisco
13 11 (9.02%) Time Management
14 10 (8.20%) Security Cleared
14 10 (8.20%) Migration
14 10 (8.20%) ITSM
14 10 (8.20%) SQL
14 10 (8.20%) Firewall
15 9 (7.38%) MPLS
15 9 (7.38%) CheckPoint
15 9 (7.38%) Risk Management

Service Delivery
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 December 2014, IT contractor jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.93%) SharePoint
2 2 (1.64%) Lync
2 2 (1.64%) IIS
3 1 (0.82%) WebLogic
3 1 (0.82%) Apache
3 1 (0.82%) Blackberry Enterprise Server
3 1 (0.82%) TIBCO EMS
Applications
1 15 (12.30%) MS Visio
2 14 (11.48%) MS Excel
3 13 (10.66%) MS PowerPoint
4 12 (9.84%) MS Office
5 7 (5.74%) MS Project
Business Applications
1 2 (1.64%) BusinessWorks
2 1 (0.82%) Endur
2 1 (0.82%) CSG Singleview
2 1 (0.82%) SAP FI
2 1 (0.82%) SAP CO
2 1 (0.82%) SAP FI/CO
2 1 (0.82%) SAP FSCM
Cloud Services
1 1 (0.82%) Office 365
Communications & Networking
1 13 (10.66%) 3G
2 10 (8.20%) Firewall
3 9 (7.38%) MPLS
3 9 (7.38%) 4G
4 8 (6.56%) BGP
5 7 (5.74%) Internet
5 7 (5.74%) Cisco ASA
5 7 (5.74%) LTE
5 7 (5.74%) Radio Access Network
5 7 (5.74%) Cisco Nexus
6 4 (3.28%) WAN
7 3 (2.46%) GSM
7 3 (2.46%) LAN
7 3 (2.46%) UMTS
7 3 (2.46%) VoIP
7 3 (2.46%) Wireless
7 3 (2.46%) 2G
8 2 (1.64%) Unified Communications
8 2 (1.64%) Wi-Fi
8 2 (1.64%) IPsec
Database & Business Intelligence
1 4 (3.28%) Oracle Database
2 2 (1.64%) SQL Server
2 2 (1.64%) Data Warehouse
3 1 (0.82%) DataStage
Development Applications
1 2 (1.64%) WebDriver
1 2 (1.64%) TestLink
1 2 (1.64%) TestNG
1 2 (1.64%) Selenium
1 2 (1.64%) JUnit
General
1 35 (28.69%) Telecoms
2 29 (23.77%) Finance
3 4 (3.28%) Back Office
3 4 (3.28%) Legal
3 4 (3.28%) Billing
4 3 (2.46%) Banking
4 3 (2.46%) Retail
5 2 (1.64%) Retail Banking
6 1 (0.82%) German Language
6 1 (0.82%) Marketing
Job Titles
1 39 (31.97%) Service Manager
2 23 (18.85%) Delivery Manager
2 23 (18.85%) Services Delivery Manager
3 18 (14.75%) Analyst
4 15 (12.30%) Project Manager
5 10 (8.20%) Service Analyst
6 7 (5.74%) Technical Project Manager
6 7 (5.74%) Customer Services Manager
6 7 (5.74%) Technical Manager
6 7 (5.74%) Environment Manager
7 6 (4.92%) IT Services Manager
7 6 (4.92%) Test Manager
8 5 (4.10%) Business Analyst
8 5 (4.10%) IT Services Delivery Manager
8 5 (4.10%) Transition Manager
8 5 (4.10%) Incident Manager
8 5 (4.10%) Service Transition Manager
9 4 (3.28%) Service Improvement Analyst
9 4 (3.28%) Network Engineer
9 4 (3.28%) Metrics Analyst
Libraries, Frameworks & Software Standards
1 3 (2.46%) Web Services
2 1 (0.82%) HTML
2 1 (0.82%) .NET
2 1 (0.82%) CSS
2 1 (0.82%) Middleware
2 1 (0.82%) Rendezvous
2 1 (0.82%) Django
2 1 (0.82%) Oracle Fusion
2 1 (0.82%) Sass
Miscellaneous
1 9 (7.38%) Analytical Skills
2 7 (5.74%) Smart Meter
3 5 (4.10%) Data Extraction
3 5 (4.10%) Management Information System
4 3 (2.46%) Video Conferencing
4 3 (2.46%) Open Source
5 2 (1.64%) PKI
5 2 (1.64%) CMDB
6 1 (0.82%) Blackberry
6 1 (0.82%) Smartcard
6 1 (0.82%) NHS
6 1 (0.82%) Computer Science
6 1 (0.82%) Life Science
6 1 (0.82%) iPhone
6 1 (0.82%) Replication
6 1 (0.82%) Performance Metrics
Operating Systems
1 12 (9.84%) Linux
2 7 (5.74%) Windows
2 7 (5.74%) Red Hat Enterprise Linux
3 5 (4.10%) UNIX
4 3 (2.46%) HPUX
4 3 (2.46%) Solaris
5 1 (0.82%) Windows XP
5 1 (0.82%) Windows Server 2003
5 1 (0.82%) Windows Vista
5 1 (0.82%) Android
5 1 (0.82%) Windows Server 2008
5 1 (0.82%) Windows 7
Processes & Methodologies
1 65 (53.28%) ITIL
2 55 (45.08%) Service Management
3 33 (27.05%) Project Management
4 20 (16.39%) PRINCE2
5 19 (15.57%) Change Management
6 14 (11.48%) Problem Management
7 12 (9.84%) Supplier Management
8 11 (9.02%) Time Management
9 10 (8.20%) Migration
9 10 (8.20%) ITSM
10 9 (7.38%) Risk Management
11 8 (6.56%) Stakeholder Management
11 8 (6.56%) Agile Software Development
11 8 (6.56%) Business Intelligence
12 6 (4.92%) ITIL V3
12 6 (4.92%) Continuous Improvement
12 6 (4.92%) Mentoring
12 6 (4.92%) Test Strategy
12 6 (4.92%) Validation
12 6 (4.92%) User Acceptance Testing
Programming Languages
1 10 (8.20%) SQL
2 3 (2.46%) Python
3 2 (1.64%) Ruby
3 2 (1.64%) VB
3 2 (1.64%) Perl
3 2 (1.64%) C#
3 2 (1.64%) Java
4 1 (0.82%) JavaScript
4 1 (0.82%) PL/SQL
4 1 (0.82%) PowerShell
Qualifications
1 15 (12.30%) Degree
2 14 (11.48%) ITIL Certification
3 10 (8.20%) Security Cleared
4 8 (6.56%) PMP
4 8 (6.56%) PMI Certification
5 7 (5.74%) PRINCE2 Certification
6 6 (4.92%) SC Cleared
6 6 (4.92%) Cisco Certification
7 5 (4.10%) CCNA
8 4 (3.28%) CCENT
9 2 (1.64%) ISTQB Foundation Certification
9 2 (1.64%) DV Cleared
9 2 (1.64%) ISTQB
9 2 (1.64%) HNC
9 2 (1.64%) HND
9 2 (1.64%) ISEB
9 2 (1.64%) CCNP
10 1 (0.82%) CCIE
10 1 (0.82%) CCIP
10 1 (0.82%) CCDP
Quality Assurance & Compliance
1 12 (9.84%) SLA
2 6 (4.92%) ISO/IEC 27001
2 6 (4.92%) QA
3 5 (4.10%) ISO 9001
4 2 (1.64%) COBIT
4 2 (1.64%) Sarbanes-Oxley
5 1 (0.82%) BS15000
System Software
1 4 (3.28%) Active Directory
2 2 (1.64%) NDS
3 1 (0.82%) NFS
3 1 (0.82%) VMware Server
3 1 (0.82%) Hyper-V
3 1 (0.82%) VMware Infrastructure
3 1 (0.82%) KVM
3 1 (0.82%) VMware ESXi
3 1 (0.82%) XenServer
3 1 (0.82%) Veritas Cluster Server
3 1 (0.82%) vSphere
Systems Management
1 7 (5.74%) FortiGate
2 3 (2.46%) SCOM
3 2 (1.64%) HP Quality Center
4 1 (0.82%) SCCM
Vendors
1 17 (13.93%) Microsoft
2 12 (9.84%) Cisco
3 9 (7.38%) CheckPoint
4 8 (6.56%) LANDesk
5 7 (5.74%) Red Hat
5 7 (5.74%) Huawei
5 7 (5.74%) F5
6 6 (4.92%) Nokia Solutions and Networks
6 6 (4.92%) HP
7 5 (4.10%) Oracle
8 4 (3.28%) Ericsson
8 4 (3.28%) Nokia
8 4 (3.28%) Citrix
9 3 (2.46%) Nortel
9 3 (2.46%) Juniper
9 3 (2.46%) TIBCO
9 3 (2.46%) Cramer
10 2 (1.64%) Metastorm
10 2 (1.64%) Blue Coat
10 2 (1.64%) Remedy
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