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This section looks at the demand for Services Delivery skills within the Berkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Delivery over the last 3 months to 15 May 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 15 May 2008Same period last year
Rank6782
Rank change on same period last yearUp+15
Matching contract IT job ads6073
As % of all UK contract IT job ads sampled0.077 %0.082 %
As % of the category below3.665 %2.948 %
Daily rates quoted827
Average minimum daily rate£343£432
Average daily rate£365£451
% change on same period last year-18.93 %
Average maximum daily rate£388£470
UK excluding London average daily rate£349£393
% change on same period last year-11.23 %
Hourly rates quoted22
Average minimum hourly rate£20.00£16.00
Average hourly rate£22.50£16.75
% change on same period last year+34.32 %
Average maximum hourly rate£25.00£17.50
UK excluding London average hourly rate£21.62£26.64
% change on same period last year-18.84 %
Processes & Methodologies BerkshireProcesses & Methodologies
Berkshire
Matching contract IT job ads16372476
As % of all UK contract IT job ads sampled2.100 %2.782 %
Daily rates quoted457722
Average minimum daily rate£362£354
Average daily rate£385£374
% change on same period last year+2.76 %
Average maximum daily rate£407£394
UK excluding London average daily rate£386£375
% change on same period last year+2.80 %
Hourly rates quoted8292
Average minimum hourly rate£30.05£34.68
Average hourly rate£31.99£36.23
% change on same period last year-11.70 %
Average maximum hourly rate£33.92£37.78
UK excluding London average hourly rate£28.72£29.49
% change on same period last year-2.62 %
Service Delivery South EastService Delivery
South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Delivery
Demand Trend

The chart provides a 3-month moving total starting in 2004 of contract IT jobs ads citing Service Delivery across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire Service Delivery Demand Trend

Service Delivery
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in contract IT jobs ads citing Service Delivery across the Berkshire region.

Berkshire Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the past 3 months.

Berkshire Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in contract IT jobs ads citing Service Delivery across the Berkshire region.

Berkshire Service Delivery Hourly Rate Trend

Service Delivery
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the past 3 months.

Berkshire Service Delivery Hourly Rate Histogram

Service Delivery
Contract Locations

This section looks at the demand and provides a guide to the contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
1ReadingUp+1119£350-16.09 %
2WindsorNo change06--
2MaidenheadNew entry-6--
3BracknellUp+81--
3AscotNew entry-1--
Service Delivery South EastService Delivery
South East

Service Delivery
Top 30 Related IT Skills

Over the past 6 months contract IT jobs across the Berkshire region citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Delivery.

130 (27.78 %)ITIL
221 (19.44 %)Telecoms
319 (17.59 %)Service Management
418 (16.67 %)ITIL Certification
516 (14.81 %)Finance
614 (12.96 %)Windows
711 (10.19 %)Project Management
711 (10.19 %)Change Management
711 (10.19 %)MS Office
711 (10.19 %)SLA
711 (10.19 %)Microsoft
711 (10.19 %)Problem Management
810 (9.259 %)HP
99 (8.333 %)Unix
108 (7.407 %)SAP
108 (7.407 %)Incident Management
117 (6.481 %)PRINCE2
117 (6.481 %)MS Excel
117 (6.481 %)LAN
117 (6.481 %)WAN
117 (6.481 %)OpenView
126 (5.556 %)IBM
126 (5.556 %)SQL
135 (4.630 %)MS Exchange
135 (4.630 %)Migration
144 (3.704 %)OpenLink
144 (3.704 %)Endur
144 (3.704 %)Active Directory
144 (3.704 %)Billing
144 (3.704 %)WebSphere

Service Delivery
Top Related IT Skills by Category

Over the past 6 months contract IT jobs across the Berkshire region citing Service Delivery also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Delivery. Up to 20 skills are shown per category.

Application Development
14 (3.704 %)WebSphere
21 (0.926 %).NET
21 (0.926 %)J2EE
21 (0.926 %)WebServices
Application Platforms
15 (4.630 %)MS Exchange
23 (2.778 %)WebLogic
32 (1.852 %)Exchange Server 2000
32 (1.852 %)Exchange Server 2003
41 (0.926 %)IIS
41 (0.926 %)Documentum
Applications
111 (10.19 %)MS Office
27 (6.481 %)MS Excel
33 (2.778 %)MS PowerPoint
42 (1.852 %)MS Project
51 (0.926 %)CA Clarity
Business Applications
14 (3.704 %)Endur
21 (0.926 %)Oracle EBS
Communications & Networking
17 (6.481 %)LAN
17 (6.481 %)WAN
23 (2.778 %)Internet
32 (1.852 %)DNS
32 (1.852 %)LDAP
41 (0.926 %)Intranet
41 (0.926 %)SDH
41 (0.926 %)DWDM
41 (0.926 %)DSL
41 (0.926 %)Firewall
Database & Business Intelligence
13 (2.778 %)SQL Server
13 (2.778 %)MS Access
21 (0.926 %)Oracle Discoverer
21 (0.926 %)Oracle 10g
21 (0.926 %)BusinessObjects
General
121 (19.44 %)Telecoms
216 (14.81 %)Finance
34 (3.704 %)Billing
43 (2.778 %)Legal
43 (2.778 %)Military
52 (1.852 %)Government
52 (1.852 %)Marketing
52 (1.852 %)Back Office
Job Titles
118 (16.67 %)Administrator
215 (13.89 %)Service Manager
314 (12.96 %)Analyst
413 (12.04 %)Delivery Manager
512 (11.11 %)Services Delivery Manager
610 (9.259 %)Change Analyst
79 (8.333 %)Coordinator
87 (6.481 %)Project Manager
96 (5.556 %)Support Specialist
104 (3.704 %)Architect
104 (3.704 %)Programme Manager
104 (3.704 %)Facilities Manager
113 (2.778 %)SAP Manager
113 (2.778 %)Operations Manager
113 (2.778 %)Senior Manager
113 (2.778 %)Support Manager
122 (1.852 %)Server Engineer
122 (1.852 %)IT Support Manager
122 (1.852 %)Team Leader
122 (1.852 %)IT Manager
Miscellaneous
13 (2.778 %)Management Information System
13 (2.778 %)Data Protection Act
22 (1.852 %)Computer Science
22 (1.852 %)HACMP
31 (0.926 %)Blackberry
31 (0.926 %)Grid Computing
31 (0.926 %)Clustering
31 (0.926 %)CMDB
31 (0.926 %)Data Extraction
31 (0.926 %)NHS
Operating Systems
114 (12.96 %)Windows
29 (8.333 %)Unix
33 (2.778 %)Solaris
33 (2.778 %)Windows 2000
42 (1.852 %)Windows NT
42 (1.852 %)AIX
51 (0.926 %)Windows XP
51 (0.926 %)VMS
Processes & Methodologies
130 (27.78 %)ITIL
219 (17.59 %)Service Management
311 (10.19 %)Change Management
311 (10.19 %)Project Management
311 (10.19 %)Problem Management
48 (7.407 %)Incident Management
57 (6.481 %)PRINCE2
65 (4.630 %)Migration
74 (3.704 %)Project Planning
74 (3.704 %)Performance Management
83 (2.778 %)Release Management
83 (2.778 %)Data Migration
83 (2.778 %)Data Protection
83 (2.778 %)Systems Analysis
83 (2.778 %)Disaster Recovery
92 (1.852 %)BPM
92 (1.852 %)Stakeholder Management
92 (1.852 %)Configuration Management
92 (1.852 %)Communications Security
92 (1.852 %)Matrix Management
Programming Languages
16 (5.556 %)SQL
21 (0.926 %)VB
21 (0.926 %)C#
21 (0.926 %)Java
Qualifications
118 (16.67 %)ITIL Certification
23 (2.778 %)MCSE
23 (2.778 %)Microsoft Certification
23 (2.778 %)PRINCE2 Certification
32 (1.852 %)MCSA
32 (1.852 %)Degree
41 (0.926 %)MCP
41 (0.926 %)PMP
41 (0.926 %)PMI Certification
41 (0.926 %)CCNA
41 (0.926 %)Cisco Certification
41 (0.926 %)A+ Certification
41 (0.926 %)CNA
41 (0.926 %)Novell Certification
Quality Assurance & Compliance
111 (10.19 %)SLA
21 (0.926 %)COBIT
System Software
14 (3.704 %)Active Directory
Systems Management
17 (6.481 %)OpenView
23 (2.778 %)Unicenter
23 (2.778 %)Tivoli
23 (2.778 %)BMC PATROL
Vendors
111 (10.19 %)Microsoft
210 (9.259 %)HP
38 (7.407 %)SAP
46 (5.556 %)IBM
54 (3.704 %)OpenLink
63 (2.778 %)BEA
63 (2.778 %)Alcatel
63 (2.778 %)BMC
63 (2.778 %)CA
72 (1.852 %)LANDesk
72 (1.852 %)Oracle
81 (0.926 %)Business Objects
81 (0.926 %)Cognos
81 (0.926 %)Cisco
81 (0.926 %)Dell
81 (0.926 %)EMC
81 (0.926 %)Sun
81 (0.926 %)Remedy
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