The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 75 53 68
Rank change year-on-year
-22 +15
Contract jobs citing Service Delivery 44 83 50
As % of all contract IT jobs located in Berkshire 2.01% 3.30% 2.06%
As % of the Processes & Methodologies category 2.49% 4.32% 2.69%
Number of daily rates quoted 31 38 18
Median daily rate £463 £325 £375
Median daily rate % change year-on-year
+42.30% -13.33%
90% offered a daily rate of more than £220 £207 £271
10% offered a daily rate of more than £550 £583 £425
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 3 3 1
Median hourly rate £24.50 £7.50 £59.00
Median hourly rate % change year-on-year
+226.66% -87.28%
UK excluding London median hourly rate £18.00 £15.00 £15.19
% change year-on-year
+20.00% -1.26%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1770 1920 1862
As % of all contract IT jobs located in Berkshire 80.71% 76.34% 76.69%
Number of daily rates quoted 958 1119 914
Median daily rate £413 £400 £390
Median daily rate % change year-on-year
+3.12% +2.56%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £575 £525 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 64 64 29
Median hourly rate £19.61 £37.00 £17.07
Median hourly rate % change year-on-year
-47.00% +116.75%
90% offered a hourly rate of more than £12.50 £14.50 £12.00
10% offered a hourly rate of more than £45.00 £40.00 £59.00
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Berkshire

Service Delivery
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Berkshire region.

Service Delivery Daily Rate Trend in Berkshire

Service Delivery
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 25 September 2016.

Service Delivery Daily Rate Histogram in Berkshire

Service Delivery
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Berkshire region.

Service Delivery Hourly Rate Trend in Berkshire

Service Delivery
Hourly Rate Histogram in Berkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 25 September 2016.

Service Delivery Hourly Rate Histogram in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +10 18 £365 -23.15% 6
Maidenhead -3 8 £488 -
Bracknell -10 4 £281 +12.50%
Newbury +8 3 - - 1
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 25 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Delivery.

1 49 (38.89%) ITIL
2 35 (27.78%) Telecoms
3 31 (24.60%) SLA
4 22 (17.46%) Project Management
4 22 (17.46%) Degree
5 20 (15.87%) Security Cleared
5 20 (15.87%) Service Management
6 18 (14.29%) Microsoft
6 18 (14.29%) Continuous Improvement
7 17 (13.49%) Cisco
7 17 (13.49%) Finance
8 16 (12.70%) Back Office
8 16 (12.70%) ITIL V3
9 15 (11.90%) High Availability
9 15 (11.90%) 4G
9 15 (11.90%) DV Cleared
9 15 (11.90%) Problem Management
9 15 (11.90%) Change Management
9 15 (11.90%) 3G
10 14 (11.11%) SharePoint
11 13 (10.32%) MS Excel
11 13 (10.32%) SOAP
11 13 (10.32%) HP
11 13 (10.32%) Nokia
12 12 (9.52%) HNC
12 12 (9.52%) WAN
12 12 (9.52%) LTE
13 11 (8.73%) Analytical Skills
13 11 (8.73%) Windows
13 11 (8.73%) Agile Software Development

Service Delivery
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.11%) SharePoint
2 5 (3.97%) Drupal
2 5 (3.97%) MQSeries
3 3 (2.38%) Documentum
4 2 (1.59%) Skype for Business
5 1 (0.79%) MS Exchange
Applications
1 13 (10.32%) MS Excel
2 8 (6.35%) MS Visio
3 7 (5.56%) MS Office
4 5 (3.97%) MS PowerPoint
5 1 (0.79%) MS Project
Business Applications
1 5 (3.97%) BusinessWorks
2 1 (0.79%) Changepoint
2 1 (0.79%) Dynamics CRM
2 1 (0.79%) SAP CO
2 1 (0.79%) SAP FI
2 1 (0.79%) SAP FI/CO
Cloud Services
1 9 (7.14%) Office 365
2 3 (2.38%) Microsoft Azure
3 2 (1.59%) SaaS
4 1 (0.79%) Amazon AWS
4 1 (0.79%) IaaS
4 1 (0.79%) PaaS
4 1 (0.79%) Trello
Communications & Networking
1 15 (11.90%) 3G
1 15 (11.90%) 4G
2 12 (9.52%) LTE
2 12 (9.52%) WAN
3 9 (7.14%) Internet
3 9 (7.14%) MPLS
4 8 (6.35%) Diameter Protocol
4 8 (6.35%) INAP
4 8 (6.35%) LDAP
4 8 (6.35%) MGW
4 8 (6.35%) SIGTRAN
5 7 (5.56%) Radio Access Network
5 7 (5.56%) Unified Communications
6 6 (4.76%) Ethernet
6 6 (4.76%) LAN
6 6 (4.76%) SAN
6 6 (4.76%) VoIP
6 6 (4.76%) VPN
6 6 (4.76%) Wireless
7 5 (3.97%) 2G
Database & Business Intelligence
1 5 (3.97%) Data Warehouse
1 5 (3.97%) MS Access
General
1 35 (27.78%) Telecoms
2 17 (13.49%) Finance
3 16 (12.70%) Back Office
4 7 (5.56%) Front Office
5 5 (3.97%) Legal
6 3 (2.38%) Billing
6 3 (2.38%) Pharmaceutical
6 3 (2.38%) Retail
7 1 (0.79%) French Language
7 1 (0.79%) Marketing
Job Titles
1 20 (15.87%) Service Manager
2 15 (11.90%) Delivery Manager
3 14 (11.11%) Architect
3 14 (11.11%) Services Delivery Manager
4 12 (9.52%) Analyst
5 10 (7.94%) 3rd Line Support
6 8 (6.35%) Consultant
7 7 (5.56%) Project Manager
7 7 (5.56%) Support Engineer
8 6 (4.76%) 3rd Line Support Specialist
8 6 (4.76%) Business Analyst
8 6 (4.76%) Developer
8 6 (4.76%) Linux Specialist
8 6 (4.76%) Linux Support
8 6 (4.76%) Support Specialist
9 5 (3.97%) IT Manager
9 5 (3.97%) Middleware Architect
9 5 (3.97%) Service Desk Engineer
9 5 (3.97%) TIBCO Architect
9 5 (3.97%) TIBCO BusinessWorks Architect
Libraries, Frameworks & Software Standards
1 13 (10.32%) SOAP
2 8 (6.35%) SPML
3 7 (5.56%) Middleware
4 5 (3.97%) SailPoint
4 5 (3.97%) TIBCO EMS
5 1 (0.79%) .NET
5 1 (0.79%) ASP.NET
5 1 (0.79%) CSS
5 1 (0.79%) HTML
5 1 (0.79%) IBM Integration Bus
5 1 (0.79%) jQuery
5 1 (0.79%) XML
5 1 (0.79%) XMPP
Miscellaneous
1 11 (8.73%) Analytical Skills
2 10 (7.94%) Management Information System
3 9 (7.14%) Video Conferencing
4 6 (4.76%) Clustering
4 6 (4.76%) PMI
4 6 (4.76%) Virtual Team
5 3 (2.38%) Performance Metrics
6 2 (1.59%) Computer Science
6 2 (1.59%) Data Protection Act
6 2 (1.59%) Hybrid Cloud
6 2 (1.59%) Streaming Video
7 1 (0.79%) Algorithms
7 1 (0.79%) CMDB
7 1 (0.79%) Data Centre
7 1 (0.79%) Driving Licence
7 1 (0.79%) Fat Client
7 1 (0.79%) Mathematics
7 1 (0.79%) Mobile Payment
7 1 (0.79%) Private Cloud
7 1 (0.79%) Thin Client
Operating Systems
1 11 (8.73%) Windows
2 7 (5.56%) Linux
3 6 (4.76%) AIX
3 6 (4.76%) Red Hat Enterprise Linux
3 6 (4.76%) Windows 7
4 5 (3.97%) Windows 10
5 3 (2.38%) Windows XP
6 2 (1.59%) Windows Server
7 1 (0.79%) Android
7 1 (0.79%) Apple iOS
7 1 (0.79%) Unix
7 1 (0.79%) Windows 2000
7 1 (0.79%) Windows 8
7 1 (0.79%) Windows NT
Processes & Methodologies
1 49 (38.89%) ITIL
2 22 (17.46%) Project Management
3 20 (15.87%) Service Management
4 18 (14.29%) Continuous Improvement
5 16 (12.70%) ITIL V3
6 15 (11.90%) Change Management
6 15 (11.90%) High Availability
6 15 (11.90%) Problem Management
7 11 (8.73%) Agile Software Development
8 9 (7.14%) Incident Management
8 9 (7.14%) Presales
8 9 (7.14%) PRINCE2
9 8 (6.35%) Integration Testing
9 8 (6.35%) Root Cause Analysis
10 7 (5.56%) Network Design
10 7 (5.56%) Stakeholder Management
11 6 (4.76%) Enterprise Architecture
11 6 (4.76%) Migration
11 6 (4.76%) Scrum
11 6 (4.76%) SDLC
Programming Languages
1 10 (7.94%) Java
2 5 (3.97%) JavaScript
2 5 (3.97%) PHP
2 5 (3.97%) SQL
3 2 (1.59%) C
4 1 (0.79%) C#
4 1 (0.79%) Shell Script
Qualifications
1 22 (17.46%) Degree
2 20 (15.87%) Security Cleared
3 15 (11.90%) DV Cleared
4 12 (9.52%) HNC
5 10 (7.94%) Cisco Certification
6 9 (7.14%) CCNA
7 8 (6.35%) SC Cleared
8 7 (5.56%) CCNP
8 7 (5.56%) PMI Certification
9 6 (4.76%) HND
9 6 (4.76%) RHCE
10 5 (3.97%) CCIE
10 5 (3.97%) ITIL Certification
11 4 (3.17%) BPSS Clearance
11 4 (3.17%) CCENT
12 3 (2.38%) CISSP
12 3 (2.38%) Microsoft Certification
12 3 (2.38%) PMP
13 2 (1.59%) CCDP
13 2 (1.59%) CCIP
Quality Assurance & Compliance
1 31 (24.60%) SLA
2 3 (2.38%) Disclosure Scotland
2 3 (2.38%) ISO/IEC 27001
3 1 (0.79%) ISO 9001
3 1 (0.79%) Sarbanes-Oxley
System Software
1 8 (6.35%) Active Directory
2 6 (4.76%) KVM
2 6 (4.76%) Oracle RAC
3 5 (3.97%) Virtual Machines
4 3 (2.38%) VMware ESX
5 2 (1.59%) Hyper-V
5 2 (1.59%) VMware ESXi
5 2 (1.59%) VMware Infrastructure
5 2 (1.59%) vSphere
6 1 (0.79%) BitLocker
6 1 (0.79%) Firmware
6 1 (0.79%) Microsoft App-V
6 1 (0.79%) XenApp
Systems Management
1 6 (4.76%) EMC NetWorker
2 5 (3.97%) Amdocs OSS
3 4 (3.17%) SCCM
4 3 (2.38%) SolarWinds Orion
4 3 (2.38%) WSUS
5 2 (1.59%) Cisco CUCM
6 1 (0.79%) Cisco UCCX
6 1 (0.79%) SCSM
Vendors
1 18 (14.29%) Microsoft
2 17 (13.49%) Cisco
3 13 (10.32%) HP
3 13 (10.32%) Nokia
4 9 (7.14%) EMC
5 7 (5.56%) Citrix
5 7 (5.56%) Huawei
5 7 (5.56%) Oracle
6 6 (4.76%) Red Hat
6 6 (4.76%) Remedy
7 5 (3.97%) Alcatel-Lucent
7 5 (3.97%) Axway
7 5 (3.97%) BT
7 5 (3.97%) Cramer
7 5 (3.97%) Ericsson
7 5 (3.97%) NetCracker
7 5 (3.97%) Nortel
7 5 (3.97%) Siemens
7 5 (3.97%) TIBCO
7 5 (3.97%) ZTE