The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 63 55 65
Rank change year-on-year
-8 +10
Contract jobs citing Service Delivery 58 76 72
As % of all contract IT jobs located in Berkshire 2.36% 3.00% 2.39%
As % of the Processes & Methodologies category 3.20% 4.32% 3.60%
Number of daily rates quoted 28 23 32
Average daily rate
Keep up to 90%
of your Daily Rate
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£369 £295 £355
Average daily rate % change year-on-year
+25.00% -16.90%
90% offered a daily rate of more than £207 £160 £100
10% offered a daily rate of more than £425 £398 £500
UK excluding London average daily rate £380 £350 £350
% change year-on-year
+8.57% -
Number of hourly rates quoted 1 2 1
Average hourly rate £59.00 £29.92 £36.00
Average hourly rate % change year-on-year
+97.19% -16.88%
UK excluding London average hourly rate £15.00 £17.69 £18.74
% change year-on-year
-15.20% -5.59%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1811 1760 2001
As % of all contract IT jobs located in Berkshire 73.56% 69.43% 66.48%
Number of daily rates quoted 896 801 733
Average daily rate £388 £385 £385
Average daily rate % change year-on-year
+0.64% -
90% offered a daily rate of more than £250 £220 £235
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 23 36 38
Average hourly rate £17.07 £25.00 £35.00
Average hourly rate % change year-on-year
-31.72% -28.57%
90% offered a hourly rate of more than £12.00 £14.35 £13.50
10% offered a hourly rate of more than £59.00 £40.80 £50.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Delivery
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Berkshire

Service Delivery
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Berkshire region.

Service Delivery Daily Rate Trend in Berkshire

Service Delivery
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 29 August 2014.

Service Delivery Daily Rate Histogram in Berkshire

Service Delivery
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Berkshire region.

Service Delivery Hourly Rate Trend in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 19 £425 +47.82% 7
Slough 0 9 £265 -18.46% 2
Maidenhead -1 5 £270 -10.00% 2
Bracknell -3 4 £330 +36.08% 1
Newbury - 4 - - 1
Wokingham -1 1 - - 1
Windsor - - - - 2
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 August 2014, IT contractor jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 54 (39.71%) ITIL
2 40 (29.41%) Project Management
3 34 (25.00%) Telecoms
4 33 (24.26%) Service Management
5 29 (21.32%) Finance
5 29 (21.32%) Microsoft
6 23 (16.91%) MS Excel
6 23 (16.91%) Degree
7 19 (13.97%) MS Office
7 19 (13.97%) PRINCE2
8 18 (13.24%) Windows
9 15 (11.03%) SLA
10 14 (10.29%) Change Management
10 14 (10.29%) Security Cleared
11 13 (9.56%) Cisco
11 13 (9.56%) MS Visio
11 13 (9.56%) SharePoint
12 12 (8.82%) UNIX
12 12 (8.82%) SQL
12 12 (8.82%) MS PowerPoint
12 12 (8.82%) SC Cleared
13 11 (8.09%) Performance Management
13 11 (8.09%) Stakeholder Management
13 11 (8.09%) WAN
14 10 (7.35%) PMI Certification
14 10 (7.35%) Logistics
15 9 (6.62%) Marketing
15 9 (6.62%) Migration
15 9 (6.62%) Management Information System
15 9 (6.62%) PMP

Service Delivery
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 13 (9.56%) SharePoint
2 4 (2.94%) IBM Notes
3 3 (2.21%) WebLogic
3 3 (2.21%) IIS
4 2 (1.47%) Lync
4 2 (1.47%) Apache
5 1 (0.74%) TIBCO EMS
5 1 (0.74%) Tomcat
5 1 (0.74%) Liferay
Applications
1 23 (16.91%) MS Excel
2 19 (13.97%) MS Office
3 13 (9.56%) MS Visio
4 12 (8.82%) MS PowerPoint
5 6 (4.41%) MS Project
6 3 (2.21%) Spreadsheet
Business Applications
1 2 (1.47%) BusinessWorks
2 1 (0.74%) SAP ERP
2 1 (0.74%) SAP Oil and Gas
2 1 (0.74%) SAP HR
2 1 (0.74%) CSG Singleview
Cloud Services
1 1 (0.74%) Office 365
Communications & Networking
1 11 (8.09%) WAN
2 8 (5.88%) Internet
2 8 (5.88%) LAN
3 6 (4.41%) Wireless
4 5 (3.68%) DNS
4 5 (3.68%) 3G
5 4 (2.94%) LTE
5 4 (2.94%) TCP/IP
5 4 (2.94%) VoIP
5 4 (2.94%) IPsec
5 4 (2.94%) 2G
6 3 (2.21%) GGSN
6 3 (2.21%) SGSN
6 3 (2.21%) SAN
6 3 (2.21%) MGW
6 3 (2.21%) Unified Communications
7 2 (1.47%) 4G
7 2 (1.47%) Structured Cabling
7 2 (1.47%) DSL
7 2 (1.47%) MPLS
Database & Business Intelligence
1 5 (3.68%) Oracle Database
2 4 (2.94%) Data Mining
3 3 (2.21%) SQL Server
4 1 (0.74%) Crystal Reports
4 1 (0.74%) DB2
4 1 (0.74%) DataStage
Development Applications
1 3 (2.21%) JUnit
1 3 (2.21%) TestNG
1 3 (2.21%) WebDriver
1 3 (2.21%) Selenium
2 1 (0.74%) Ant
2 1 (0.74%) Hudson
2 1 (0.74%) Gradle
General
1 34 (25.00%) Telecoms
2 29 (21.32%) Finance
3 9 (6.62%) Marketing
4 5 (3.68%) Back Office
5 3 (2.21%) Retail
5 3 (2.21%) Legal
6 2 (1.47%) Banking
7 1 (0.74%) Billing
7 1 (0.74%) Military
7 1 (0.74%) Games
7 1 (0.74%) Electronics
7 1 (0.74%) Manufacturing
7 1 (0.74%) Automotive
7 1 (0.74%) Law
Job Titles
1 29 (21.32%) Service Manager
2 20 (14.71%) Delivery Manager
2 20 (14.71%) Project Manager
3 17 (12.50%) Services Delivery Manager
4 16 (11.76%) Analyst
5 9 (6.62%) Service Analyst
5 9 (6.62%) Consultant
6 5 (3.68%) Technical Manager
6 5 (3.68%) Technical Project Manager
6 5 (3.68%) Management Consultant
6 5 (3.68%) Coordinator
7 4 (2.94%) Service Transition Manager
7 4 (2.94%) NHS Project Manager
7 4 (2.94%) Network Engineer
7 4 (2.94%) Support Analyst
7 4 (2.94%) Transition Manager
7 4 (2.94%) Service Management Consultant
8 3 (2.21%) SAN Consultant
8 3 (2.21%) Design Engineer
8 3 (2.21%) Technical Engineer
Libraries, Frameworks & Software Standards
1 2 (1.47%) Regular Expression
2 1 (0.74%) Windows SharePoint Services
2 1 (0.74%) SOAP
2 1 (0.74%) Web Services
2 1 (0.74%) XML
2 1 (0.74%) .NET
2 1 (0.74%) J2EE
2 1 (0.74%) CGI
2 1 (0.74%) Middleware
2 1 (0.74%) Rendezvous
Miscellaneous
1 9 (6.62%) Management Information System
2 5 (3.68%) Client/Server
2 5 (3.68%) Video Conferencing
3 4 (2.94%) Fat Client
3 4 (2.94%) NHS
3 4 (2.94%) Thin Client
4 3 (2.21%) Informatics
4 3 (2.21%) Machine to Machine
5 2 (1.47%) Data Extraction
5 2 (1.47%) GIS
5 2 (1.47%) Human Factors
5 2 (1.47%) Computer Science
5 2 (1.47%) CMDB
6 1 (0.74%) Life Science
6 1 (0.74%) PKI
6 1 (0.74%) Economics
6 1 (0.74%) e-Health
6 1 (0.74%) Replication
6 1 (0.74%) PMI
6 1 (0.74%) Blackberry
Operating Systems
1 18 (13.24%) Windows
2 12 (8.82%) UNIX
3 6 (4.41%) Linux
4 5 (3.68%) Solaris
5 4 (2.94%) Windows Server 2003
5 4 (2.94%) HPUX
6 3 (2.21%) Windows 7
6 3 (2.21%) Windows Server 2008
7 1 (0.74%) Windows Vista
7 1 (0.74%) Windows XP
7 1 (0.74%) Windows 2000 Server
7 1 (0.74%) Android
Processes & Methodologies
1 54 (39.71%) ITIL
2 40 (29.41%) Project Management
3 33 (24.26%) Service Management
4 19 (13.97%) PRINCE2
5 14 (10.29%) Change Management
6 11 (8.09%) Performance Management
6 11 (8.09%) Stakeholder Management
7 10 (7.35%) Logistics
8 9 (6.62%) Migration
8 9 (6.62%) Time Management
9 8 (5.88%) ITIL V3
9 8 (5.88%) Programme Management
10 7 (5.15%) Telemarketing
10 7 (5.15%) Supplier Management
10 7 (5.15%) ITSM
10 7 (5.15%) Configuration Management
10 7 (5.15%) Performance Analysis
11 6 (4.41%) Continuous Improvement
11 6 (4.41%) Waterfall
11 6 (4.41%) Business Intelligence
Programming Languages
1 12 (8.82%) SQL
2 4 (2.94%) Java
3 3 (2.21%) Ruby
3 3 (2.21%) Perl
3 3 (2.21%) C#
3 3 (2.21%) VB
3 3 (2.21%) Python
4 2 (1.47%) PowerShell
5 1 (0.74%) VBScript
5 1 (0.74%) C
5 1 (0.74%) PL/SQL
5 1 (0.74%) Groovy
Qualifications
1 23 (16.91%) Degree
2 14 (10.29%) Security Cleared
3 12 (8.82%) SC Cleared
4 10 (7.35%) PMI Certification
5 9 (6.62%) PMP
6 5 (3.68%) Cisco Certification
7 4 (2.94%) ITIL Certification
7 4 (2.94%) CCNA
8 3 (2.21%) ISTQB
8 3 (2.21%) ISEB
8 3 (2.21%) CCENT
8 3 (2.21%) ISTQB Foundation Certification
9 2 (1.47%) ITIL Foundation Certificate
9 2 (1.47%) DV Cleared
9 2 (1.47%) MAPM
9 2 (1.47%) CCNP
10 1 (0.74%) CIPD
10 1 (0.74%) VMware Certified Professional (VCP)
10 1 (0.74%) HNC
10 1 (0.74%) HND
Quality Assurance & Compliance
1 15 (11.03%) SLA
2 8 (5.88%) QA
3 7 (5.15%) ISO/IEC 27001
3 7 (5.15%) ISO 9001
4 4 (2.94%) Sarbanes-Oxley
5 1 (0.74%) BS25999
System Software
1 5 (3.68%) Active Directory
2 1 (0.74%) Microsoft Virtual Server
2 1 (0.74%) VMware Server
2 1 (0.74%) NFS
2 1 (0.74%) NDS
2 1 (0.74%) Hyper-V
2 1 (0.74%) XenServer
2 1 (0.74%) Veritas Cluster Server
2 1 (0.74%) VMware ESXi
2 1 (0.74%) vSphere
2 1 (0.74%) VMware Infrastructure
2 1 (0.74%) KVM
Systems Management
1 3 (2.21%) HP Quality Center
Vendors
1 29 (21.32%) Microsoft
2 13 (9.56%) Cisco
3 8 (5.88%) Citrix
3 8 (5.88%) HP
4 7 (5.15%) Oracle
5 6 (4.41%) Nokia Solutions and Networks
5 6 (4.41%) Nokia
6 4 (2.94%) Lotus
6 4 (2.94%) Ericsson
6 4 (2.94%) LANDesk
7 3 (2.21%) Huawei
7 3 (2.21%) Alcatel-Lucent
7 3 (2.21%) Nortel
8 2 (1.47%) ArcSight
8 2 (1.47%) Qualys
8 2 (1.47%) TIBCO
8 2 (1.47%) EMC
8 2 (1.47%) SAP
8 2 (1.47%) Metastorm
9 1 (0.74%) VMware
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