The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Berkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 58 43 59
Rank change year-on-year
-15 +16
Contract jobs citing Service Delivery 52 83 73
As % of all contract IT jobs located in Berkshire 2.64% 3.33% 2.74%
As % of the Processes & Methodologies category 3.32% 4.31% 3.71%
Number of daily rates quoted 13 43 34
Median daily rate £365 £388 £388
Median daily rate % change year-on-year
-5.80% -
90% offered a daily rate of more than £160 £315 £208
10% offered a daily rate of more than £645 £460 £444
UK excluding London median daily rate £414 £393 £375
% change year-on-year
+5.47% +4.66%
Number of hourly rates quoted 6 12 2
Median hourly rate £16.03 £7.68 £27.83
Median hourly rate % change year-on-year
+108.85% -72.42%
UK excluding London median hourly rate £14.75 £18.00 £14.00
% change year-on-year
-18.05% +28.57%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1565 1926 1966
As % of all contract IT jobs located in Berkshire 79.36% 77.16% 73.85%
Number of daily rates quoted 862 1027 1038
Median daily rate £401 £400 £400
Median daily rate % change year-on-year
+0.12% -
90% offered a daily rate of more than £275 £275 £263
10% offered a daily rate of more than £531 £525 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 55 87 23
Median hourly rate £22.50 £30.90 £24.25
Median hourly rate % change year-on-year
-27.18% +27.42%
90% offered a hourly rate of more than £12.70 £11.42 £15.50
10% offered a hourly rate of more than £55.00 £45.18 £42.50
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

Service Delivery
Jobs Demand Trend in Berkshire

The demand trend of contract jobs across the Berkshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Berkshire

Service Delivery
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Berkshire region.

Service Delivery Daily Rate Trend in Berkshire

Service Delivery
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 5 December 2016.

Service Delivery Daily Rate Histogram in Berkshire

Service Delivery
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Berkshire region.

Service Delivery Hourly Rate Trend in Berkshire

Service Delivery
Hourly Rate Histogram in Berkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Berkshire region over the 3 months to 5 December 2016.

Service Delivery Hourly Rate Histogram in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +11 29 £365 -5.80% 6
Bracknell -10 9 £184 -52.58% 1
Wokingham +1 5 £318 -2.30%
Maidenhead - 4 £700 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Delivery.

1 43 (41.35%) ITIL
2 27 (25.96%) SLA
3 26 (25.00%) Telecoms
4 25 (24.04%) Service Management
5 19 (18.27%) Project Management
6 18 (17.31%) Microsoft
7 17 (16.35%) Finance
8 16 (15.38%) Process Improvement
9 14 (13.46%) Continuous Improvement
9 14 (13.46%) Problem Management
10 13 (12.50%) Windows
10 13 (12.50%) Analytical Skills
11 12 (11.54%) Security Cleared
11 12 (11.54%) MS Excel
11 12 (11.54%) PRINCE2
11 12 (11.54%) Degree
12 11 (10.58%) CRM
12 11 (10.58%) SharePoint
13 10 (9.62%) WAN
13 10 (9.62%) Cisco
13 10 (9.62%) HP
13 10 (9.62%) Huawei
14 9 (8.65%) Incident Management
14 9 (8.65%) Agile Software Development
14 9 (8.65%) IBM
14 9 (8.65%) Java
14 9 (8.65%) NetApp
14 9 (8.65%) DV Cleared
14 9 (8.65%) Matrix Organization
15 8 (7.69%) Budget Control

Service Delivery
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.58%) SharePoint
2 5 (4.81%) Drupal
3 4 (3.85%) WebLogic
4 3 (2.88%) Documentum
4 3 (2.88%) Oracle SOA Suite
5 1 (0.96%) Apache
5 1 (0.96%) Confluence
5 1 (0.96%) Skype for Business
Applications
1 12 (11.54%) MS Excel
2 7 (6.73%) MS Visio
3 6 (5.77%) MS Office
4 5 (4.81%) MS PowerPoint
5 2 (1.92%) MS Project
Business Applications
1 1 (0.96%) Changepoint
1 1 (0.96%) Dynamics CRM
Cloud Services
1 8 (7.69%) Office 365
2 5 (4.81%) Microsoft Azure
3 2 (1.92%) Amazon AWS
3 2 (1.92%) OneDrive
4 1 (0.96%) Trello
Communications & Networking
1 10 (9.62%) WAN
2 7 (6.73%) Unified Communications
3 6 (5.77%) Internet
3 6 (5.77%) LAN
3 6 (5.77%) MPLS
3 6 (5.77%) SAN
4 4 (3.85%) 2G
4 4 (3.85%) 3G
4 4 (3.85%) 4G
4 4 (3.85%) Ethernet
4 4 (3.85%) LTE
4 4 (3.85%) Radio Access Network
4 4 (3.85%) VoIP
4 4 (3.85%) VPN
4 4 (3.85%) Wireless
5 3 (2.88%) Firewall
5 3 (2.88%) Wireshark
6 2 (1.92%) BGP
6 2 (1.92%) DSL
6 2 (1.92%) OSPF
Database & Business Intelligence
1 4 (3.85%) Data Warehouse
1 4 (3.85%) MS Access
1 4 (3.85%) SQL Server
2 3 (2.88%) Oracle Database
2 3 (2.88%) Oracle Database 11g
2 3 (2.88%) Oracle Database 12c
2 3 (2.88%) SQL Server Integration Services
2 3 (2.88%) SQL Server Reporting Services
3 1 (0.96%) GIS
Development Applications
1 3 (2.88%) MSTest
2 1 (0.96%) Git (software)
2 1 (0.96%) JIRA
2 1 (0.96%) Octopus Deploy
2 1 (0.96%) Team Foundation Server
2 1 (0.96%) TeamCity
2 1 (0.96%) Vagrant
2 1 (0.96%) Visual Studio
General
1 26 (25.00%) Telecoms
2 17 (16.35%) Finance
3 5 (4.81%) Back Office
4 4 (3.85%) Law
5 3 (2.88%) Local Government
5 3 (2.88%) Pharmaceutical
6 2 (1.92%) Legal
6 2 (1.92%) Retail
7 1 (0.96%) French Language
7 1 (0.96%) Front Office
Job Titles
1 9 (8.65%) Consultant
2 8 (7.69%) 3rd Line Support
2 8 (7.69%) Architect
3 7 (6.73%) Problem Manager
3 7 (6.73%) Service Manager
3 7 (6.73%) Storage Manager
3 7 (6.73%) Support Specialist
4 6 (5.77%) Delivery Manager
5 5 (4.81%) 3rd Line Support Specialist
5 5 (4.81%) Coordinator
5 5 (4.81%) Developer
5 5 (4.81%) Linux Specialist
5 5 (4.81%) Linux Support
5 5 (4.81%) Project Manager
5 5 (4.81%) Services Delivery Manager
6 4 (3.85%) Analyst
6 4 (3.85%) Project Coordinator
6 4 (3.85%) Service Desk Engineer
6 4 (3.85%) Telecoms Engineer
6 4 (3.85%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 5 (4.81%) .NET
1 5 (4.81%) Middleware
2 4 (3.85%) ASP.NET
2 4 (3.85%) XML
3 3 (2.88%) SailPoint
3 3 (2.88%) WCF
4 1 (0.96%) .NET Framework
4 1 (0.96%) CSS
4 1 (0.96%) HTML
4 1 (0.96%) jQuery
4 1 (0.96%) REST
4 1 (0.96%) SOAP
4 1 (0.96%) Web Services
Miscellaneous
1 13 (12.50%) Analytical Skills
2 8 (7.69%) Management Information System
2 8 (7.69%) Video Conferencing
3 5 (4.81%) Clustering
3 5 (4.81%) Data Centre
4 3 (2.88%) CMDB
4 3 (2.88%) Virtual Team
5 2 (1.92%) Data Protection Act
5 2 (1.92%) PMI
5 2 (1.92%) Streaming Video
6 1 (0.96%) Fat Client
6 1 (0.96%) Hybrid Cloud
6 1 (0.96%) Mobile Payment
6 1 (0.96%) Thin Client
Operating Systems
1 13 (12.50%) Windows
2 8 (7.69%) Linux
3 7 (6.73%) Windows 7
4 5 (4.81%) AIX
4 5 (4.81%) Red Hat Enterprise Linux
4 5 (4.81%) Windows Server
5 4 (3.85%) Windows 10
6 3 (2.88%) Unix
6 3 (2.88%) Windows XP
7 1 (0.96%) MVS
7 1 (0.96%) Windows Server 2003
7 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 43 (41.35%) ITIL
2 25 (24.04%) Service Management
3 19 (18.27%) Project Management
4 16 (15.38%) Process Improvement
5 14 (13.46%) Continuous Improvement
5 14 (13.46%) Problem Management
6 12 (11.54%) PRINCE2
7 11 (10.58%) CRM
8 9 (8.65%) Agile Software Development
8 9 (8.65%) Incident Management
8 9 (8.65%) Matrix Organization
9 8 (7.69%) Budget Control
9 8 (7.69%) Change Management
9 8 (7.69%) High Availability
10 7 (6.73%) ITIL V3
10 7 (6.73%) ITSM
10 7 (6.73%) SOA
11 6 (5.77%) Change Control
11 6 (5.77%) Risk Management
12 5 (4.81%) Stakeholder Management
Programming Languages
1 9 (8.65%) Java
2 7 (6.73%) SQL
3 6 (5.77%) PHP
4 4 (3.85%) C#
4 4 (3.85%) JavaScript
5 3 (2.88%) T-SQL
6 2 (1.92%) PowerShell
7 1 (0.96%) Bash Shell
7 1 (0.96%) C
7 1 (0.96%) Python
7 1 (0.96%) Shell Script
Qualifications
1 12 (11.54%) Degree
1 12 (11.54%) Security Cleared
2 9 (8.65%) DV Cleared
3 8 (7.69%) CCNA
3 8 (7.69%) Cisco Certification
4 6 (5.77%) ITIL Certification
4 6 (5.77%) PMP
5 5 (4.81%) CCIE
5 5 (4.81%) CCNP
5 5 (4.81%) Microsoft Certification
5 5 (4.81%) PMI Certification
5 5 (4.81%) RHCE
6 4 (3.85%) BPSS Clearance
6 4 (3.85%) HNC
7 3 (2.88%) CCENT
8 2 (1.92%) CCIP
8 2 (1.92%) CISSP
8 2 (1.92%) MCP
8 2 (1.92%) MCSE
8 2 (1.92%) SC Cleared
Quality Assurance & Compliance
1 27 (25.96%) SLA
2 3 (2.88%) Disclosure Scotland
3 2 (1.92%) ISO/IEC 27001
4 1 (0.96%) ISO 9001
4 1 (0.96%) QA
4 1 (0.96%) Sarbanes-Oxley
System Software
1 8 (7.69%) Active Directory
2 5 (4.81%) KVM
2 5 (4.81%) Oracle RAC
3 4 (3.85%) Virtual Machines
4 1 (0.96%) Docker
4 1 (0.96%) Microsoft App-V
4 1 (0.96%) VMware ESX
4 1 (0.96%) VMware Infrastructure
4 1 (0.96%) XenApp
Systems Management
1 7 (6.73%) SCCM
2 5 (4.81%) EMC NetWorker
3 4 (3.85%) Amdocs OSS
4 3 (2.88%) Oracle Identity Management
4 3 (2.88%) SolarWinds Orion
4 3 (2.88%) WSUS
5 2 (1.92%) Cisco CUCM
6 1 (0.96%) NetBackup
6 1 (0.96%) SCOM
6 1 (0.96%) SCSM
Vendors
1 18 (17.31%) Microsoft
2 10 (9.62%) Cisco
2 10 (9.62%) HP
2 10 (9.62%) Huawei
3 9 (8.65%) IBM
3 9 (8.65%) NetApp
4 8 (7.69%) EMC
4 8 (7.69%) Oracle
5 5 (4.81%) Citrix
5 5 (4.81%) Red Hat
5 5 (4.81%) Remedy
6 4 (3.85%) Alcatel-Lucent
6 4 (3.85%) BT
6 4 (3.85%) Cramer
6 4 (3.85%) Ericsson
6 4 (3.85%) NetCracker
6 4 (3.85%) Nokia
6 4 (3.85%) Nortel
6 4 (3.85%) Siemens
6 4 (3.85%) ZTE