Scotland 3rd Line Support Contracts

The table below looks at the demand for the 3rd Line Support role in IT contracts within the Scotland region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

Third Line Support
Location Aberdeen Abingdon Atherstone Aylesbury Basingstoke Beccles Bedford Bedfordshire Berkshire Birmingham Bletchley Bracknell Bristol Buckinghamshire Cambridge Cambridgeshire Cardiff Chelmsford Cheltenham Cheshire City of London Colchester Coventry Crawley Darlington Derby Derbyshire Devon Dorset Dundee Durham East Midlands East of England East Sussex East Yorkshire Edinburgh Enfield England Essex Exeter Gloucester Gloucestershire Great Yarmouth Hammersmith Hampshire Hertfordshire High Wycombe Home Counties Ipswich Kent Lancashire Leeds Leicestershire Lincolnshire Liverpool London Luton Maidenhead Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Upon Tyne Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Portsmouth Preston Reading Romford Sandwich Scarborough Scotland Sheffield Shropshire South East South Wales South West South Yorkshire Southampton Stevenage Suffolk Surrey Sussex Sutton Coldfield Swindon Telford Thirsk Tyne and Wear UK Uxbridge Wales Warwick Warwickshire Watford West Midlands West Sussex West Yorkshire Wiltshire Winchester Woking Wolverhampton Yorkshire	3 months to 2 Dec 2008	Same period last year
Rank	89	108
Rank change on same period last year	+19
Matching contract IT job ads	4	16
As % of all UK contract IT job ads sampled	0.006 %	0.017 %
As % of the category below	0.211 %	0.511 %
Daily rates quoted	2	5
Average minimum daily rate	£250	£240
Average daily rate	£275	£268
% change on same period last year	+2.61 %
Average maximum daily rate	£300	£296
UK excluding London average daily rate	£273	£239
% change on same period last year	+13.92 %
Hourly rates quoted	0	1
Average minimum hourly rate	-	£25.00
Average hourly rate	-	£27.50
% change on same period last year	-
Average maximum hourly rate	-	£30.00
UK excluding London average hourly rate	£23.28	£24.02
% change on same period last year	-3.06 %
Job Titles Scotland
Matching contract IT job ads	1897	3133
As % of all UK contract IT job ads sampled	3.048 %	3.365 %
Daily rates quoted	429	610
Average minimum daily rate	£312	£317
Average daily rate	£335	£332
% change on same period last year	+0.84 %
Average maximum daily rate	£358	£348
UK excluding London average daily rate	£352	£352
% change on same period last year	+0.07 %
Hourly rates quoted	166	273
Average minimum hourly rate	£21.72	£18.41
Average hourly rate	£22.91	£19.62
% change on same period last year	+16.76 %
Average maximum hourly rate	£24.10	£20.83
UK excluding London average hourly rate	£23.10	£24.04
% change on same period last year	-3.88 %
3rd Line Support UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 3rd Line Support across the Scotland region as a proportion of the total demand within the Job Titles category.

3rd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Scotland region.

3rd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Scotland region.

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Edinburgh	+23	2	£275	-
Aberdeen	-1	1	-	-
Dundee	-	1	-	-

3rd Line Support UK

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 4 (50.00 %) Windows 1 4 (50.00 %) Microsoft 1 4 (50.00 %) Windows Server 2003 2 3 (37.50 %) VMware 2 3 (37.50 %) MS Exchange 3 2 (25.00 %) Internet 3 2 (25.00 %) Citrix 3 2 (25.00 %) Microsoft Certification 3 2 (25.00 %) Telecoms 3 2 (25.00 %) Finance 3 2 (25.00 %) Retail 3 2 (25.00 %) Exchange Server 2003 3 2 (25.00 %) Cisco 4 1 (12.50 %) Exchange Server 2007 4 1 (12.50 %) Citrix Presentation Server

4 1 (12.50 %) Fault Management 4 1 (12.50 %) Performance Management 4 1 (12.50 %) Local Government 4 1 (12.50 %) Government 4 1 (12.50 %) Lotus 4 1 (12.50 %) Apple 4 1 (12.50 %) Cisco Certification 4 1 (12.50 %) MPLS 4 1 (12.50 %) OSPF 4 1 (12.50 %) BGP 4 1 (12.50 %) Blackberry 4 1 (12.50 %) MIMEsweeper 4 1 (12.50 %) Identity Management 4 1 (12.50 %) LAN 4 1 (12.50 %) DHCP

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 3 (37.50 %) MS Exchange 2 2 (25.00 %) Exchange Server 2003 3 1 (12.50 %) Exchange Server 2007 3 1 (12.50 %) IIS 3 1 (12.50 %) Lotus Domino	Communications & Networking 1 2 (25.00 %) Internet 2 1 (12.50 %) MPLS 2 1 (12.50 %) OSPF 2 1 (12.50 %) BGP 2 1 (12.50 %) LAN 2 1 (12.50 %) DHCP 2 1 (12.50 %) DNS
General 1 2 (25.00 %) Telecoms 1 2 (25.00 %) Finance 1 2 (25.00 %) Retail 2 1 (12.50 %) Local Government 2 1 (12.50 %) Government	Miscellaneous 1 1 (12.50 %) Blackberry
Operating Systems 1 4 (50.00 %) Windows 1 4 (50.00 %) Windows Server 2003 2 1 (12.50 %) Windows 2000	Processes & Methodologies 1 1 (12.50 %) Identity Management 1 1 (12.50 %) Fault Management 1 1 (12.50 %) Performance Management
Programming Languages 1 1 (12.50 %) SQL 1 1 (12.50 %) VBScript 1 1 (12.50 %) VB	Qualifications 1 2 (25.00 %) Microsoft Certification 2 1 (12.50 %) MCP 2 1 (12.50 %) MCSE 2 1 (12.50 %) CCNP 2 1 (12.50 %) CCNA 2 1 (12.50 %) Cisco Certification
System Software 1 1 (12.50 %) Active Directory 1 1 (12.50 %) Citrix Presentation Server	Systems Management 1 1 (12.50 %) MIMEsweeper
Vendors 1 4 (50.00 %) Microsoft 2 3 (37.50 %) VMware 3 2 (25.00 %) Citrix 3 2 (25.00 %) Cisco 4 1 (12.50 %) Oracle 4 1 (12.50 %) HP 4 1 (12.50 %) Lotus 4 1 (12.50 %) Apple