The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Third Line Support
UK
Rank 414 352 355
Rank change year-on-year
-62 +3
Contract jobs requiring a 3rd Line Support 185 292 273
As % of all contract IT jobs located in the UK 0.41% 0.57% 0.54%
As % of the Job Titles category 0.44% 0.61% 0.57%
Number of daily rates quoted 125 186 164
Median daily rate £273 £275 £275
Median daily rate % change year-on-year
-0.90% -
90% offered a daily rate of more than £177 £175 £195
10% offered a daily rate of more than £396 £388 £375
UK excluding London median daily rate £273 £263 £275
% change year-on-year
+3.80% -4.54%
Number of hourly rates quoted 7 19 36
Median hourly rate £21.00 £22.50 £24.13
Median hourly rate % change year-on-year
-6.66% -6.73%
90% offered a hourly rate of more than £18.80 £19.40 £19.38
10% offered a hourly rate of more than £29.00 £52.60 £32.50
UK excluding London median hourly rate £21.00 £22.50 £24.56
% change year-on-year
-6.66% -8.39%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42412 48118 48163
As % of all contract IT jobs located in the UK 94.75% 94.73% 94.66%
Number of daily rates quoted 27609 30636 30303
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1503 1747 1909
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 20 January 2017.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 177 £273 -0.90% 66
London -12 66 £275 -15.38% 20
South East -2 39 £325 +18.18% 15
Hampshire +8 17 £400 +34.45% 3
South West -9 15 £210 +7.69% 3
North West +28 14 £199 -21.38% 7
Berkshire +15 13 £325 +23.80% 5
East of England -9 12 £300 - 8
East Midlands -12 9 £200 -27.27% 1
West Midlands -19 9 £325 +73.33% 8
Reading +1 8 £325 +30.00% 2
City of London -5 8 £320 -8.70% 9
Northampton -8 8 £200 -13.51%
Northamptonshire -10 8 £200 -13.51%
Manchester +24 7 £199 -6.58% 4
Yorkshire +5 7 £265 -1.39% 3
North East -13 6 £313 -8.08% 1
Tyne and Wear -16 6 £313 -8.08% 1
Newcastle upon Tyne -19 6 £313 -8.08% 1
Cheshire +20 5 £115 -58.18% 2
Devon +10 5 - -
Milton Keynes +8 5 £335 +41.05% 1
Buckinghamshire +4 5 £335 +38.86% 1
Portsmouth +3 5 £450 +100.00%
Scotland +18 4 £288 +15.00%
Norfolk +7 4 £375 +72.41%
Somerset +7 4 £273 +47.29%
Bath +2 4 £273 +41.55%
South Yorkshire -1 4 £265 -7.82% 1
Birmingham -4 4 £325 +62.50% 2

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 294 (70.17%) Windows
2 216 (51.55%) Active Directory
3 202 (48.21%) Windows Server
4 192 (45.82%) VMware
5 179 (42.72%) Microsoft
6 116 (27.68%) Citrix
7 108 (25.78%) Windows Server 2008
8 101 (24.11%) SCCM
9 95 (22.67%) DNS
10 94 (22.43%) Windows Server 2012
11 78 (18.62%) MS Exchange
12 76 (18.14%) Cisco
13 75 (17.90%) MS Office
14 72 (17.18%) ITIL
14 72 (17.18%) Office 365
14 72 (17.18%) Windows 7
15 71 (16.95%) VMware Infrastructure
16 67 (15.99%) Firewall
17 63 (15.04%) SQL
17 63 (15.04%) DHCP
18 60 (14.32%) Security Cleared
19 54 (12.89%) XenApp
19 54 (12.89%) SAN
20 53 (12.65%) MS Excel
21 52 (12.41%) Windows Server 2003
22 51 (12.17%) Microsoft Certification
22 51 (12.17%) Finance
23 49 (11.69%) PowerShell
24 47 (11.22%) Hyper-V
25 46 (10.98%) SC Cleared

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (18.62%) MS Exchange
2 36 (8.59%) Exchange Server 2010
3 33 (7.88%) SharePoint
4 31 (7.40%) Skype for Business
5 21 (5.01%) IIS
6 16 (3.82%) Exchange Server 2013
7 7 (1.67%) Exchange Server 2003
7 7 (1.67%) Exchange Server 2007
8 6 (1.43%) Apache
8 6 (1.43%) IBM Notes
9 5 (1.19%) BizTalk Server
9 5 (1.19%) Blackberry Enterprise Server
10 3 (0.72%) Documentum
10 3 (0.72%) Office Communications Server
10 3 (0.72%) SharePoint 2010
10 3 (0.72%) WebLogic
10 3 (0.72%) WebSphere
11 2 (0.48%) GlassFish
11 2 (0.48%) MindAlign
11 2 (0.48%) Oracle HTTP Server
Applications
1 75 (17.90%) MS Office
2 53 (12.65%) MS Excel
3 6 (1.43%) MS Visio
4 4 (0.95%) MS PowerPoint
5 1 (0.24%) Acrobat
Business Applications
1 4 (0.95%) Dynamics CRM
2 3 (0.72%) SAP Oil and Gas
3 2 (0.48%) Eikon
Cloud Services
1 72 (17.18%) Office 365
2 29 (6.92%) Microsoft Azure
3 10 (2.39%) Amazon AWS
4 4 (0.95%) OneDrive
4 4 (0.95%) Yammer
5 3 (0.72%) Azure Active Directory
5 3 (0.72%) IaaS
6 2 (0.48%) Amazon EC2
6 2 (0.48%) GitHub
6 2 (0.48%) Mimecast
6 2 (0.48%) PaaS
6 2 (0.48%) SaaS
7 1 (0.24%) Amazon S3
7 1 (0.24%) Cloud Computing
7 1 (0.24%) G Suite
7 1 (0.24%) IBM Cloud
7 1 (0.24%) iTunes
7 1 (0.24%) SoftLayer
7 1 (0.24%) Virtual Private Cloud
Communications & Networking
1 95 (22.67%) DNS
2 67 (15.99%) Firewall
3 63 (15.04%) DHCP
4 54 (12.89%) SAN
5 40 (9.55%) TCP/IP
6 37 (8.83%) LAN
7 30 (7.16%) VPN
7 30 (7.16%) WAN
8 20 (4.77%) Skype
9 16 (3.82%) Internet
10 14 (3.34%) LDAP
11 12 (2.86%) NAS
11 12 (2.86%) Unified Communications
11 12 (2.86%) VLAN
12 11 (2.63%) SSL
13 10 (2.39%) Cisco ASA
13 10 (2.39%) Remote Desktop
13 10 (2.39%) Wireless
14 8 (1.91%) BGP
15 7 (1.67%) OSPF
Database & Business Intelligence
1 45 (10.74%) SQL Server
2 6 (1.43%) SQL Server 2008
3 5 (1.19%) SQL Server 2005
4 4 (0.95%) BusinessObjects
4 4 (0.95%) SQL Server 2012
5 3 (0.72%) Oracle Database
6 2 (0.48%) MS Access
6 2 (0.48%) PostgreSQL
7 1 (0.24%) FileMaker
7 1 (0.24%) MySQL
7 1 (0.24%) OLAP
7 1 (0.24%) Oracle OLAP
7 1 (0.24%) Oracle OWB
7 1 (0.24%) SQL Server 2000
Development Applications
1 2 (0.48%) Ant
1 2 (0.48%) Metasploit
1 2 (0.48%) StarTeam
1 2 (0.48%) Subversion
2 1 (0.24%) JIRA
General
1 51 (12.17%) Finance
2 17 (4.06%) Retail
3 13 (3.10%) Financial Institution
4 11 (2.63%) Banking
5 9 (2.15%) Telecoms
6 8 (1.91%) Back Office
7 6 (1.43%) Local Government
7 6 (1.43%) Retail Banking
8 5 (1.19%) Pharmaceutical
9 4 (0.95%) Marketing
10 3 (0.72%) Advertising
10 3 (0.72%) Electronics
10 3 (0.72%) Manufacturing
11 2 (0.48%) Front Office
11 2 (0.48%) Law
11 2 (0.48%) Private Banking
12 1 (0.24%) Billing
12 1 (0.24%) Legal
12 1 (0.24%) Polish Language
Libraries, Frameworks & Software Standards
1 8 (1.91%) MSMQ
1 8 (1.91%) RabbitMQ
2 4 (0.95%) .NET
2 4 (0.95%) Software Packaging
3 2 (0.48%) LAPP Stack
3 2 (0.48%) Web Services
3 2 (0.48%) XML
4 1 (0.24%) .NET Framework
4 1 (0.24%) 802.1X
4 1 (0.24%) AngularJS
4 1 (0.24%) ASP.NET
4 1 (0.24%) jQuery
4 1 (0.24%) LAMP
4 1 (0.24%) WCF
4 1 (0.24%) XML Messaging
Miscellaneous
1 32 (7.64%) Data Centre
2 23 (5.49%) Blackberry
3 20 (4.77%) Clustering
4 18 (4.30%) Analytical Skills
5 14 (3.34%) Hedge funds
6 12 (2.86%) NHS
6 12 (2.86%) VCE vBlock
7 8 (1.91%) iPhone
7 8 (1.91%) Smartphone
8 6 (1.43%) Virtual Team
9 5 (1.19%) EMC VNX
9 5 (1.19%) EPoS
9 5 (1.19%) Fat Client
9 5 (1.19%) Replication
9 5 (1.19%) Thin Client
10 4 (0.95%) BYOD
10 4 (0.95%) Client/Server
10 4 (0.95%) Computer Science
10 4 (0.95%) EMC VMAX
10 4 (0.95%) PDA
Operating Systems
1 294 (70.17%) Windows
2 202 (48.21%) Windows Server
3 108 (25.78%) Windows Server 2008
4 94 (22.43%) Windows Server 2012
5 72 (17.18%) Windows 7
6 52 (12.41%) Windows Server 2003
7 43 (10.26%) Windows 10
8 36 (8.59%) Linux
9 22 (5.25%) Solaris
9 22 (5.25%) Windows 8
10 21 (5.01%) Windows XP
11 17 (4.06%) Apple iOS
12 10 (2.39%) Unix
13 9 (2.15%) AIX
13 9 (2.15%) Android
13 9 (2.15%) CentOS
14 8 (1.91%) Red Hat Enterprise Linux
15 7 (1.67%) Mac OS
15 7 (1.67%) Ubuntu
16 4 (0.95%) Mac OS X
Processes & Methodologies
1 72 (17.18%) ITIL
2 32 (7.64%) Change Management
3 25 (5.97%) Incident Management
4 18 (4.30%) Migration
4 18 (4.30%) Problem Management
5 16 (3.82%) Disaster Recovery
5 16 (3.82%) Performance Monitoring
5 16 (3.82%) Project Management
5 16 (3.82%) Service Delivery
6 12 (2.86%) Mobile Device Management
6 12 (2.86%) Root Cause Analysis
7 11 (2.63%) Agile Software Development
7 11 (2.63%) CRM
7 11 (2.63%) Load Balancing
7 11 (2.63%) Server Building
7 11 (2.63%) Server Patching
7 11 (2.63%) User Acceptance Testing
8 10 (2.39%) High Availability
8 10 (2.39%) ITIL V3
8 10 (2.39%) PRINCE2
Programming Languages
1 63 (15.04%) SQL
2 49 (11.69%) PowerShell
3 23 (5.49%) Java
4 7 (1.67%) Perl
5 6 (1.43%) Python
6 5 (1.19%) Bash Shell
6 5 (1.19%) VBA
7 4 (0.95%) Shell Script
8 3 (0.72%) C#
8 3 (0.72%) VB
9 2 (0.48%) JavaScript
9 2 (0.48%) T-SQL
9 2 (0.48%) VBScript
10 1 (0.24%) C
10 1 (0.24%) PHP
10 1 (0.24%) PL/SQL
10 1 (0.24%) R
Qualifications
1 60 (14.32%) Security Cleared
2 51 (12.17%) Microsoft Certification
3 46 (10.98%) SC Cleared
4 37 (8.83%) MCSE
5 30 (7.16%) Cisco Certification
6 18 (4.30%) VMware Certified Professional (VCP)
7 17 (4.06%) CCNA
7 17 (4.06%) Degree
8 14 (3.34%) CCNP
9 13 (3.10%) DV Cleared
10 11 (2.63%) MCSA
11 8 (1.91%) MCP
12 7 (1.67%) BPSS Clearance
12 7 (1.67%) MCITP
13 6 (1.43%) MCTS
14 5 (1.19%) ITIL Certification
15 4 (0.95%) DBS Check
16 3 (0.72%) A+ Certification
16 3 (0.72%) CCIE
16 3 (0.72%) CCIP
Quality Assurance & Compliance
1 20 (4.77%) SLA
2 10 (2.39%) Disclosure Scotland
3 1 (0.24%) GxP
3 1 (0.24%) ISO 9001
3 1 (0.24%) PCI DSS
3 1 (0.24%) QA
System Software
1 216 (51.55%) Active Directory
2 71 (16.95%) VMware Infrastructure
3 54 (12.89%) XenApp
4 47 (11.22%) Hyper-V
5 26 (6.21%) vSphere
6 19 (4.53%) XenDesktop
7 13 (3.10%) Microsoft App-V
8 12 (2.86%) XenServer
9 9 (2.15%) VMware ESX
9 9 (2.15%) VMware ESXi
9 9 (2.15%) VMware Server
10 8 (1.91%) Virtual Servers
11 7 (1.67%) BitLocker
12 6 (1.43%) Terminal Services
13 5 (1.19%) ProxySG
13 5 (1.19%) Virtual Desktop
14 4 (0.95%) UAG
14 4 (0.95%) VMware Workstation
15 3 (0.72%) NFS
16 2 (0.48%) ISA Server
Systems Management
1 101 (24.11%) SCCM
2 18 (4.30%) SCOM
3 10 (2.39%) WSUS
4 6 (1.43%) Backup Exec
5 5 (1.19%) Microsoft Clustering
6 4 (0.95%) McAfee ePO
6 4 (0.95%) Nagios
6 4 (0.95%) NetBackup
6 4 (0.95%) Netcool
6 4 (0.95%) Symantec Enterprise Vault
6 4 (0.95%) Tivoli Storage Manager
7 3 (0.72%) AirWatch
7 3 (0.72%) EMC NetWorker
7 3 (0.72%) Symantec Endpoint Protection
7 3 (0.72%) Systems Management Server (SMS)
8 2 (0.48%) Grafana
8 2 (0.48%) Microsoft Data Protection Manager
8 2 (0.48%) MIMEsweeper
8 2 (0.48%) PowerCLI
8 2 (0.48%) SmoothWall
Vendors
1 192 (45.82%) VMware
2 179 (42.72%) Microsoft
3 116 (27.68%) Citrix
4 76 (18.14%) Cisco
5 35 (8.35%) HP
6 25 (5.97%) EMC
7 18 (4.30%) Dell
8 17 (4.06%) AppSense
9 14 (3.34%) IBM
9 14 (3.34%) Oracle
10 12 (2.86%) NetApp
11 11 (2.63%) Veeam
12 10 (2.39%) Juniper
13 8 (1.91%) Apple
13 8 (1.91%) Mitel
14 7 (1.67%) Fortinet
14 7 (1.67%) Intel Security
14 7 (1.67%) Red Hat
14 7 (1.67%) Remedy
14 7 (1.67%) Symantec
London
Austin Fraser
Rate: NEG
Posted: Yesterday
London
Opus Recruitment Solutions Ltd
Rate: £300 - £350 per day
Posted: 2 days ago
South West London
Understanding Recruitment
Rate: £275.00 - £300.00 per day
Posted: 3 days ago
City, London
Capital IT Resourcing LTD
Rate: £300 - £350 per day
Posted: 2 days ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: 3 days ago
City, London
Oscar
Rate: £150 - £160 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago
City, London
TEKsystems
Rate: £300 - £350 per day
Posted: 6 days ago