The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Third Line Support
Rank 359 337 353
Rank change year-on-year
-22 +16
Contract jobs requiring a 3rd Line Support 313 340 295
As % of all contract IT jobs located in the UK 0.58% 0.62% 0.55%
As % of the Job Titles category 0.61% 0.65% 0.58%
Number of daily rates quoted 182 214 169
Median daily rate £275 £275 £225
Median daily rate % change year-on-year
- +22.22%
90% offered a daily rate of more than £180 £180 £160
10% offered a daily rate of more than £378 £375 £325
UK excluding London median daily rate £275 £275 £213
% change year-on-year
- +29.41%
Number of hourly rates quoted 26 36 31
Median hourly rate £21.33 £21.00 £20.00
Median hourly rate % change year-on-year
+1.57% +5.00%
90% offered a hourly rate of more than £15.00 £17.00 £16.00
10% offered a hourly rate of more than £33.50 £39.00 £22.50
UK excluding London median hourly rate £21.33 £21.00 £19.25
% change year-on-year
+1.57% +9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51146 52265 50988
As % of all contract IT jobs located in the UK 94.74% 94.79% 94.76%
Number of daily rates quoted 33349 32884 31286
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 1531 1986 2062
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 27 June 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 27 June 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 288 £275 - 59
South East +8 89 £275 - 14
London -44 74 £275 - 13
Berkshire +34 46 £275 - 5
North East -21 35 £280 -
Tyne and Wear -29 34 £280 -
Newcastle upon Tyne - 34 £280 -
South West +10 32 £300 +33.33% 5
North West -27 18 £300 +4.34% 11
Reading +11 17 £375 - 3
Scotland -1 16 £300 +15.94% 1
Hampshire +19 15 £330 +32.00% 3
Edinburgh +1 15 £300 +15.38% 1
Yorkshire 0 15 £270 +15.50% 6
Newbury - 14 £275 -
Bracknell +5 13 - -
Manchester -29 13 £300 +0.41% 5
East of England +2 12 £220 +10.00% 4
Somerset +10 10 £300 +33.33% 1
Surrey -10 9 £150 -47.82% 1
West Yorkshire -2 8 £275 +37.50% 6
West Midlands -29 8 £250 -9.09% 2
Bristol +10 7 £315 +40.00%
Oxfordshire +6 7 £270 +8.00% 2
City of London +20 6 £259 +14.36% 2
Southampton +20 6 £375 +50.00% 1
Gloucestershire +2 6 £325 +85.71% 1
East Midlands -5 6 £300 -1.63% 4
Leeds -6 6 £305 +47.87% 3
Wiltshire -9 6 £193 -52.46% 1

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 27 June 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 401 (69.26%) Windows
2 337 (58.20%) Active Directory
3 287 (49.57%) VMware
4 262 (45.25%) Windows Server
5 226 (39.03%) Microsoft
6 180 (31.09%) Windows Server 2008
7 150 (25.91%) Citrix
8 134 (23.14%) MS Exchange
9 131 (22.63%) Windows Server 2012
10 123 (21.24%) VMware Infrastructure
11 117 (20.21%) ITIL
12 105 (18.13%) Windows 7
13 101 (17.44%) DNS
14 100 (17.27%) Cisco
15 93 (16.06%) SQL
16 92 (15.89%) Windows Server 2003
17 86 (14.85%) Security Cleared
18 83 (14.34%) SCCM
19 80 (13.82%) SAN
20 78 (13.47%) DHCP
21 76 (13.13%) PowerShell
22 74 (12.78%) MS Excel
22 74 (12.78%) Office 365
23 73 (12.61%) Linux
24 72 (12.44%) SQL Server
24 72 (12.44%) HP
25 69 (11.92%) XenApp
26 65 (11.23%) Exchange Server 2010
27 64 (11.05%) Hyper-V
27 64 (11.05%) MS Office

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 134 (23.14%) MS Exchange
2 65 (11.23%) Exchange Server 2010
3 55 (9.50%) SharePoint
4 43 (7.43%) Skype for Business
5 22 (3.80%) IIS
6 20 (3.45%) Exchange Server 2013
7 19 (3.28%) Blackberry Enterprise Server
8 16 (2.76%) Exchange Server 2003
8 16 (2.76%) Exchange Server 2007
9 15 (2.59%) IBM Notes
10 7 (1.21%) WebLogic
11 5 (0.86%) Oracle HTTP Server
11 5 (0.86%) SharePoint 2010
11 5 (0.86%) WordPress
12 4 (0.69%) Live Communications Server
13 3 (0.52%) Apache
13 3 (0.52%) BizTalk Server
13 3 (0.52%) CMS
13 3 (0.52%) SharePoint 2013
14 2 (0.35%) JBoss
Applications
1 74 (12.78%) MS Excel
2 64 (11.05%) MS Office
3 8 (1.38%) MS Visio
4 2 (0.35%) MS PowerPoint
5 1 (0.17%) InfoPath
5 1 (0.17%) Spreadsheet
Business Applications
1 5 (0.86%) Eikon
2 4 (0.69%) Dynamics CRM
3 3 (0.52%) Dynamics AX
4 2 (0.35%) SAP Oil and Gas
4 2 (0.35%) Unit4 Business World
5 1 (0.17%) assyst
5 1 (0.17%) SAP HCM
Cloud Services
1 74 (12.78%) Office 365
2 23 (3.97%) Microsoft Azure
3 10 (1.73%) Amazon AWS
4 7 (1.21%) OneDrive
5 6 (1.04%) Yammer
6 3 (0.52%) Azure Active Directory
7 2 (0.35%) Amazon EC2
7 2 (0.35%) SoftLayer
8 1 (0.17%) Cloud Computing
8 1 (0.17%) Google Apps
8 1 (0.17%) IBM PureFlex
8 1 (0.17%) SaaS
Communications & Networking
1 101 (17.44%) DNS
2 80 (13.82%) SAN
3 78 (13.47%) DHCP
4 57 (9.84%) Firewall
5 49 (8.46%) WAN
6 47 (8.12%) TCP/IP
7 46 (7.94%) LAN
8 19 (3.28%) Skype
8 19 (3.28%) VoIP
9 18 (3.11%) Internet
10 17 (2.94%) Wireless
11 16 (2.76%) LDAP
11 16 (2.76%) Unified Communications
12 15 (2.59%) VPN
13 13 (2.25%) NetScaler
14 12 (2.07%) Network Security
15 11 (1.90%) Intranet
15 11 (1.90%) NAS
16 10 (1.73%) Remote Desktop
17 8 (1.38%) Cisco ASA
Database & Business Intelligence
1 72 (12.44%) SQL Server
2 21 (3.63%) SQL Server 2008
3 16 (2.76%) SQL Server 2012
4 9 (1.55%) SQL Server 2005
5 6 (1.04%) BusinessObjects
5 6 (1.04%) MS Access
6 4 (0.69%) MySQL
6 4 (0.69%) SQL Server 2014
7 3 (0.52%) Oracle Database
8 2 (0.35%) Oracle Database 10g
9 1 (0.17%) DB2
9 1 (0.17%) EDRMS
9 1 (0.17%) Oracle Database 11g
9 1 (0.17%) SQL Server 2000
9 1 (0.17%) SQL Server Reporting Services
Development Applications
1 3 (0.52%) Git (software)
1 3 (0.52%) JIRA
2 2 (0.35%) MSI
3 1 (0.17%) AdminStudio
3 1 (0.17%) Fiddler
3 1 (0.17%) LSMW
3 1 (0.17%) Oracle APEX
3 1 (0.17%) Subversion
3 1 (0.17%) Team Foundation Server
General
1 57 (9.84%) Finance
2 17 (2.94%) Retail
3 16 (2.76%) Banking
4 15 (2.59%) Back Office
5 14 (2.42%) Telecoms
6 9 (1.55%) Investment Banking
7 7 (1.21%) Law
7 7 (1.21%) Legal
8 6 (1.04%) Advertising
8 6 (1.04%) Manufacturing
9 5 (0.86%) Billing
10 4 (0.69%) Marketing
11 2 (0.35%) Electronics
11 2 (0.35%) Online Betting
11 2 (0.35%) Publishing
12 1 (0.17%) Financial Institution
12 1 (0.17%) Front Office
12 1 (0.17%) Local Government
12 1 (0.17%) Military
12 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (1.90%) .NET
2 8 (1.38%) Web Services
3 5 (0.86%) HTML
4 3 (0.52%) Middleware
5 2 (0.35%) Hibernate
5 2 (0.35%) Java EE
5 2 (0.35%) JAX-RS
5 2 (0.35%) jQuery
5 2 (0.35%) JSF
5 2 (0.35%) ODBC
5 2 (0.35%) Oracle Fusion
5 2 (0.35%) RESTful
5 2 (0.35%) SOAP
5 2 (0.35%) WAP
5 2 (0.35%) XML
5 2 (0.35%) XSLT
6 1 (0.17%) ASP.NET
6 1 (0.17%) ELK Stack
6 1 (0.17%) MSMQ
6 1 (0.17%) RabbitMQ
Miscellaneous
1 30 (5.18%) Clustering
2 29 (5.01%) Data Centre
3 19 (3.28%) Analytical Skills
4 18 (3.11%) Blackberry
4 18 (3.11%) Replication
5 13 (2.25%) Client/Server
6 10 (1.73%) Fat Client
6 10 (1.73%) NHS
6 10 (1.73%) Thin Client
7 8 (1.38%) Enterprise Software
7 8 (1.38%) Hedge funds
7 8 (1.38%) Video Conferencing
8 7 (1.21%) Computer Science
8 7 (1.21%) Driving Licence
8 7 (1.21%) Statistics
9 6 (1.04%) Enterprise Storage
10 5 (0.86%) EMC VNX
10 5 (0.86%) iPhone
10 5 (0.86%) Management Information System
11 4 (0.69%) Handset
Operating Systems
1 401 (69.26%) Windows
2 262 (45.25%) Windows Server
3 180 (31.09%) Windows Server 2008
4 131 (22.63%) Windows Server 2012
5 105 (18.13%) Windows 7
6 92 (15.89%) Windows Server 2003
7 73 (12.61%) Linux
8 38 (6.56%) Windows XP
9 28 (4.84%) Windows 8
10 23 (3.97%) Unix
11 22 (3.80%) Windows 10
12 19 (3.28%) Red Hat Enterprise Linux
13 18 (3.11%) AIX
14 14 (2.42%) Solaris
15 11 (1.90%) Android
16 6 (1.04%) Mac OS X
17 4 (0.69%) CentOS
17 4 (0.69%) Mac OS
17 4 (0.69%) Windows Vista
18 3 (0.52%) Windows 2000 Server
Processes & Methodologies
1 117 (20.21%) ITIL
2 42 (7.25%) Migration
3 31 (5.35%) Service Delivery
4 28 (4.84%) Disaster Recovery
5 27 (4.66%) Incident Management
6 26 (4.49%) Change Management
7 24 (4.15%) Problem Management
8 21 (3.63%) Performance Monitoring
9 19 (3.28%) High Availability
10 13 (2.25%) Server Building
11 11 (1.90%) Project Management
11 11 (1.90%) Root Cause Analysis
12 10 (1.73%) Service Management
12 10 (1.73%) Time Management
13 9 (1.55%) Change Control
13 9 (1.55%) CRM
14 8 (1.38%) Mentoring
14 8 (1.38%) Operational Acceptance Testing
14 8 (1.38%) Patch Management
14 8 (1.38%) Performance Management
Programming Languages
1 93 (16.06%) SQL
2 76 (13.13%) PowerShell
3 34 (5.87%) Java
4 16 (2.76%) VBScript
5 6 (1.04%) C#
6 4 (0.69%) C
6 4 (0.69%) JavaScript
6 4 (0.69%) Python
7 3 (0.52%) PHP
7 3 (0.52%) Shell Script
7 3 (0.52%) VB
8 2 (0.35%) Bash Shell
8 2 (0.35%) C++
8 2 (0.35%) VBA
9 1 (0.17%) Perl
9 1 (0.17%) PL/SQL
9 1 (0.17%) Ruby
Qualifications
1 86 (14.85%) Security Cleared
2 53 (9.15%) Microsoft Certification
3 51 (8.81%) SC Cleared
4 40 (6.91%) Cisco Certification
5 38 (6.56%) MCSE
6 33 (5.70%) CCNA
7 27 (4.66%) DV Cleared
8 19 (3.28%) CCNP
9 16 (2.76%) Degree
9 16 (2.76%) MCP
10 13 (2.25%) RHCE
11 11 (1.90%) MCSA
12 10 (1.73%) BPSS Clearance
13 9 (1.55%) MCITP
14 7 (1.21%) DBS Check
15 6 (1.04%) MCTS
15 6 (1.04%) VMware Certified Professional (VCP)
16 4 (0.69%) ITIL Foundation Certificate
16 4 (0.69%) MCDST
17 3 (0.52%) A+ Certification
Quality Assurance & Compliance
1 42 (7.25%) SLA
2 5 (0.86%) Disclosure Scotland
3 4 (0.69%) PCI DSS
4 3 (0.52%) ISO/IEC 27001
4 3 (0.52%) QA
5 1 (0.17%) Data Quality
5 1 (0.17%) JSP 440
System Software
1 337 (58.20%) Active Directory
2 123 (21.24%) VMware Infrastructure
3 69 (11.92%) XenApp
4 64 (11.05%) Hyper-V
5 42 (7.25%) XenDesktop
6 40 (6.91%) vSphere
7 36 (6.22%) VMware ESX
8 26 (4.49%) VMware ESXi
9 21 (3.63%) Microsoft App-V
10 18 (3.11%) XenServer
11 9 (1.55%) KVM
11 9 (1.55%) Oracle RAC
11 9 (1.55%) Virtual Machines
12 7 (1.21%) Terminal Services
13 6 (1.04%) Virtual Desktop
14 5 (0.86%) VMware Server
15 4 (0.69%) NFS
15 4 (0.69%) vCloud
15 4 (0.69%) Virtual Servers
16 3 (0.52%) Citrix Presentation Server
Systems Management
1 83 (14.34%) SCCM
2 26 (4.49%) WSUS
3 22 (3.80%) SCOM
4 16 (2.76%) NetBackup
5 15 (2.59%) EMC NetWorker
6 12 (2.07%) Microsoft Clustering
7 9 (1.55%) OpenView Configuration Management
8 7 (1.21%) Backup Exec
8 7 (1.21%) Netcool
9 6 (1.04%) Veritas Storage Foundation
10 5 (0.86%) AirWatch
10 5 (0.86%) Microsoft Intune
10 5 (0.86%) Symantec Enterprise Vault
11 4 (0.69%) FortiGate
11 4 (0.69%) SCVMM
11 4 (0.69%) Symantec Endpoint Protection
11 4 (0.69%) Unicenter
12 3 (0.52%) Norton AntiVirus
12 3 (0.52%) Systems Management Server (SMS)
12 3 (0.52%) Tivoli Storage Manager
Vendors
1 287 (49.57%) VMware
2 226 (39.03%) Microsoft
3 150 (25.91%) Citrix
4 100 (17.27%) Cisco
5 72 (12.44%) HP
6 42 (7.25%) Oracle
7 33 (5.70%) EMC
8 32 (5.53%) NetApp
9 31 (5.35%) IBM
10 21 (3.63%) AppSense
10 21 (3.63%) Red Hat
11 17 (2.94%) Dell
12 14 (2.42%) CheckPoint
13 13 (2.25%) Lotus
13 13 (2.25%) Symantec
14 12 (2.07%) Avaya
15 11 (1.90%) Veritas
16 9 (1.55%) Bloomberg
16 9 (1.55%) Intel Security
17 8 (1.38%) Apple
Derby, Derbyshire
Lucid Support Services Ltd
Rate: Competitive Market Rates
Posted: 14 hours ago
Cambridge
Mint
Rate: £160 - £200 per day
Posted: 18 hours ago
Gloucester, Gloucestershire
Experis Ltd
Rate: £300 per day
Posted: 5 days ago
Woking, Surrey
Fielding Recruitment Ltd
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £500 - £600 per day + Negotiable
Posted: 5 hours ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 5 days ago
Berkshire
iKonnect Global Solutions
Rate: £350 - £390 per annum
Posted: 6 days ago
Bedford, Bedfordshire
Davanti Solutions
Rate: From £25 to £27 per hour
Posted: 6 days ago