The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Third Line Support
Rank 386 346 341
Rank change year-on-year
-40 -5
Contract jobs requiring a 3rd Line Support 293 366 301
As % of all contract IT jobs located in the UK 0.54% 0.64% 0.56%
As % of the Job Titles category 0.57% 0.68% 0.59%
Number of daily rates quoted 179 236 170
Median daily rate £275 £288 £225
Median daily rate % change year-on-year
-4.34% +27.77%
90% offered a daily rate of more than £178 £185 £170
10% offered a daily rate of more than £380 £375 £350
UK excluding London median daily rate £275 £277 £220
% change year-on-year
-0.81% +26.02%
Number of hourly rates quoted 24 30 31
Median hourly rate £20.00 £21.00 £20.21
Median hourly rate % change year-on-year
-4.76% +3.93%
90% offered a hourly rate of more than £15.00 £17.00 £16.00
10% offered a hourly rate of more than £34.05 £33.15 £27.50
UK excluding London median hourly rate £20.00 £21.00 £20.00
% change year-on-year
-4.76% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51171 54063 51068
As % of all contract IT jobs located in the UK 94.77% 94.76% 94.72%
Number of daily rates quoted 33246 34265 30949
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1562 2016 2062
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.58 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 27 July 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 27 July 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 271 £275 -2.97% 71
South East +4 90 £275 -8.33% 17
London -65 63 £280 -6.51% 24
Berkshire +41 47 £275 -15.38% 5
North East -18 29 £276 - 2
Tyne and Wear -21 28 £276 - 2
Newcastle upon Tyne - 28 £276 - 2
South West +4 27 £306 +53.12% 10
Newbury - 18 £275 -
North West -26 16 £268 -6.95% 8
Scotland +16 15 £295 +13.46% 1
Reading +14 14 £550 +34.14% 2
East of England +10 14 £218 -13.00% 2
Hampshire +3 14 £335 +21.81% 5
Edinburgh +3 13 £325 +25.00%
Surrey +1 13 £191 -33.73% 2
West Midlands -40 12 £240 -12.72% 6
Bracknell -2 11 - -
East Midlands +3 10 £275 -9.83%
Yorkshire -7 10 £250 +11.11% 2
Manchester -25 10 £300 +4.34% 1
Somerset +19 8 £300 +33.33% 1
Southampton +12 7 £375 +42.85% 1
Bristol +5 7 £338 +125.00% 2
Buckinghamshire +4 6 £120 -58.40% 1
Gloucestershire +1 6 £325 +5.69%
Oxfordshire 0 6 £260 +4.00% 3
Milton Keynes +11 5 £120 -60.00%
Kent +9 5 £178 -23.38%
Essex +6 5 £280 +86.66%

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 400 (68.49%) Windows
2 343 (58.73%) Active Directory
3 293 (50.17%) VMware
4 258 (44.18%) Windows Server
5 245 (41.95%) Microsoft
6 183 (31.34%) Windows Server 2008
7 162 (27.74%) Citrix
8 138 (23.63%) MS Exchange
9 134 (22.95%) Windows Server 2012
10 126 (21.58%) ITIL
11 121 (20.72%) DNS
11 121 (20.72%) VMware Infrastructure
12 107 (18.32%) Windows 7
13 103 (17.64%) Cisco
13 103 (17.64%) SQL
14 101 (17.29%) Windows Server 2003
15 92 (15.75%) Security Cleared
16 88 (15.07%) DHCP
17 87 (14.90%) SCCM
18 85 (14.55%) MS Excel
19 84 (14.38%) PowerShell
20 82 (14.04%) SQL Server
20 82 (14.04%) SAN
21 78 (13.36%) MS Office
22 75 (12.84%) XenApp
23 74 (12.67%) Linux
24 73 (12.50%) HP
24 73 (12.50%) Hyper-V
25 68 (11.64%) Office 365
26 63 (10.79%) Microsoft Certification

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 138 (23.63%) MS Exchange
2 62 (10.62%) Exchange Server 2010
3 57 (9.76%) SharePoint
4 47 (8.05%) Skype for Business
5 23 (3.94%) IIS
6 21 (3.60%) Exchange Server 2013
7 20 (3.42%) Blackberry Enterprise Server
8 17 (2.91%) Exchange Server 2003
9 16 (2.74%) Exchange Server 2007
10 12 (2.05%) IBM Notes
11 10 (1.71%) WebLogic
12 7 (1.20%) Oracle HTTP Server
12 7 (1.20%) SharePoint 2010
13 5 (0.86%) SharePoint 2013
13 5 (0.86%) WordPress
14 4 (0.68%) BizTalk Server
14 4 (0.68%) Live Communications Server
15 3 (0.51%) Apache
15 3 (0.51%) CMS
15 3 (0.51%) SharePoint Server
Applications
1 85 (14.55%) MS Excel
2 78 (13.36%) MS Office
3 9 (1.54%) MS Visio
4 3 (0.51%) MS PowerPoint
5 2 (0.34%) Spreadsheet
6 1 (0.17%) InfoPath
Business Applications
1 5 (0.86%) Eikon
2 4 (0.68%) Dynamics CRM
3 3 (0.51%) Dynamics AX
4 2 (0.34%) SAP Oil and Gas
4 2 (0.34%) Unit4 Business World
5 1 (0.17%) assyst
5 1 (0.17%) Dynamics NAV
5 1 (0.17%) Remedy ITSM
5 1 (0.17%) SAP HCM
Cloud Services
1 68 (11.64%) Office 365
2 22 (3.77%) Microsoft Azure
3 11 (1.88%) Amazon AWS
4 7 (1.20%) OneDrive
5 6 (1.03%) Yammer
6 3 (0.51%) Amazon EC2
6 3 (0.51%) Azure Active Directory
6 3 (0.51%) SoftLayer
7 1 (0.17%) Cloud Computing
7 1 (0.17%) Google Apps
7 1 (0.17%) IBM PureFlex
7 1 (0.17%) SaaS
Communications & Networking
1 121 (20.72%) DNS
2 88 (15.07%) DHCP
3 82 (14.04%) SAN
4 61 (10.45%) Firewall
5 55 (9.42%) WAN
6 50 (8.56%) LAN
7 46 (7.88%) TCP/IP
8 23 (3.94%) Internet
9 21 (3.60%) Wireless
10 20 (3.42%) LDAP
10 20 (3.42%) Skype
11 18 (3.08%) VoIP
12 16 (2.74%) Unified Communications
12 16 (2.74%) VPN
13 13 (2.23%) VLAN
14 12 (2.05%) NetScaler
14 12 (2.05%) Network Security
15 11 (1.88%) Intranet
16 10 (1.71%) NAS
17 9 (1.54%) Remote Desktop
Database & Business Intelligence
1 82 (14.04%) SQL Server
2 25 (4.28%) SQL Server 2008
3 18 (3.08%) SQL Server 2012
4 12 (2.05%) SQL Server 2005
5 8 (1.37%) BusinessObjects
6 6 (1.03%) MS Access
7 4 (0.68%) MySQL
7 4 (0.68%) SQL Server 2014
8 3 (0.51%) Oracle Database
9 2 (0.34%) Oracle Database 10g
10 1 (0.17%) Crystal Reports
10 1 (0.17%) OLAP
10 1 (0.17%) Oracle Database 11g
10 1 (0.17%) SQL Server 2000
10 1 (0.17%) SQL Server Reporting Services
Development Applications
1 3 (0.51%) Git (software)
1 3 (0.51%) JIRA
1 3 (0.51%) MSI
2 1 (0.17%) AdminStudio
2 1 (0.17%) Fiddler
2 1 (0.17%) LSMW
2 1 (0.17%) Subversion
2 1 (0.17%) Team Foundation Server
General
1 56 (9.59%) Finance
2 15 (2.57%) Telecoms
3 13 (2.23%) Back Office
3 13 (2.23%) Banking
3 13 (2.23%) Retail
4 8 (1.37%) Law
5 7 (1.20%) Legal
6 6 (1.03%) Billing
7 5 (0.86%) Investment Banking
8 4 (0.68%) Manufacturing
8 4 (0.68%) Marketing
9 3 (0.51%) Advertising
9 3 (0.51%) Front Office
10 2 (0.34%) Electronics
10 2 (0.34%) Local Government
10 2 (0.34%) Online Betting
10 2 (0.34%) Publishing
11 1 (0.17%) Military
11 1 (0.17%) Multimedia
11 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (1.54%) .NET
2 8 (1.37%) Web Services
3 6 (1.03%) HTML
4 3 (0.51%) Middleware
4 3 (0.51%) XML
5 2 (0.34%) CSS
5 2 (0.34%) Hibernate
5 2 (0.34%) Java EE
5 2 (0.34%) JAX-RS
5 2 (0.34%) JSF
5 2 (0.34%) LAMP
5 2 (0.34%) ODBC
5 2 (0.34%) Oracle Fusion
5 2 (0.34%) RESTful
5 2 (0.34%) SOAP
5 2 (0.34%) WAP
5 2 (0.34%) XSLT
6 1 (0.17%) Ajax
6 1 (0.17%) ELK Stack
6 1 (0.17%) RabbitMQ
Miscellaneous
1 34 (5.82%) Clustering
2 31 (5.31%) Data Centre
3 28 (4.79%) Blackberry
4 18 (3.08%) Analytical Skills
5 16 (2.74%) Client/Server
6 14 (2.40%) Replication
7 12 (2.05%) NHS
8 11 (1.88%) Fat Client
8 11 (1.88%) Thin Client
9 8 (1.37%) Computer Science
9 8 (1.37%) Enterprise Software
10 7 (1.20%) Hedge funds
10 7 (1.20%) Management Information System
10 7 (1.20%) Video Conferencing
11 6 (1.03%) Statistics
11 6 (1.03%) Virtual Team
12 5 (0.86%) iPhone
13 4 (0.68%) Driving Licence
13 4 (0.68%) Handset
13 4 (0.68%) PDA
Operating Systems
1 400 (68.49%) Windows
2 258 (44.18%) Windows Server
3 183 (31.34%) Windows Server 2008
4 134 (22.95%) Windows Server 2012
5 107 (18.32%) Windows 7
6 101 (17.29%) Windows Server 2003
7 74 (12.67%) Linux
8 35 (5.99%) Windows XP
9 26 (4.45%) Windows 10
10 23 (3.94%) Windows 8
11 21 (3.60%) Red Hat Enterprise Linux
11 21 (3.60%) Solaris
12 20 (3.42%) AIX
13 18 (3.08%) Unix
14 12 (2.05%) Android
15 5 (0.86%) Apple iOS
15 5 (0.86%) CentOS
16 4 (0.68%) Mac OS
16 4 (0.68%) Mac OS X
16 4 (0.68%) Windows Vista
Processes & Methodologies
1 126 (21.58%) ITIL
2 46 (7.88%) Migration
3 38 (6.51%) Incident Management
4 33 (5.65%) Change Management
5 31 (5.31%) Service Delivery
6 25 (4.28%) Performance Monitoring
7 23 (3.94%) Disaster Recovery
7 23 (3.94%) High Availability
8 22 (3.77%) Problem Management
9 16 (2.74%) Patch Management
10 14 (2.40%) Project Management
10 14 (2.40%) Server Building
11 12 (2.05%) Time Management
12 11 (1.88%) Root Cause Analysis
13 10 (1.71%) Data Protection
13 10 (1.71%) Load Balancing
14 9 (1.54%) Change Control
14 9 (1.54%) Service Management
14 9 (1.54%) Validation
15 8 (1.37%) Mentoring
Programming Languages
1 103 (17.64%) SQL
2 84 (14.38%) PowerShell
3 38 (6.51%) Java
4 18 (3.08%) VBScript
5 6 (1.03%) C#
5 6 (1.03%) VB
6 5 (0.86%) C
7 4 (0.68%) Python
7 4 (0.68%) T-SQL
8 3 (0.51%) JavaScript
8 3 (0.51%) PHP
8 3 (0.51%) Shell Script
9 2 (0.34%) Bash Shell
9 2 (0.34%) VBA
Qualifications
1 92 (15.75%) Security Cleared
2 63 (10.79%) Microsoft Certification
3 54 (9.25%) SC Cleared
4 45 (7.71%) Cisco Certification
5 42 (7.19%) MCSE
6 37 (6.34%) CCNA
7 29 (4.97%) DV Cleared
8 19 (3.25%) CCNP
9 18 (3.08%) BPSS Clearance
9 18 (3.08%) MCP
10 17 (2.91%) Degree
11 15 (2.57%) RHCE
12 14 (2.40%) MCSA
13 9 (1.54%) MCITP
14 8 (1.37%) VMware Certified Professional (VCP)
15 6 (1.03%) A+ Certification
15 6 (1.03%) DBS Check
15 6 (1.03%) ITIL Certification
15 6 (1.03%) MCTS
16 5 (0.86%) MCDST
Quality Assurance & Compliance
1 36 (6.16%) SLA
2 9 (1.54%) Disclosure Scotland
3 5 (0.86%) ISO/IEC 27001
3 5 (0.86%) PCI DSS
4 3 (0.51%) QA
5 1 (0.17%) JSP 440
System Software
1 343 (58.73%) Active Directory
2 121 (20.72%) VMware Infrastructure
3 75 (12.84%) XenApp
4 73 (12.50%) Hyper-V
5 48 (8.22%) XenDesktop
6 39 (6.68%) vSphere
7 36 (6.16%) VMware ESX
8 23 (3.94%) Microsoft App-V
8 23 (3.94%) VMware ESXi
9 22 (3.77%) XenServer
10 13 (2.23%) Virtual Machines
11 11 (1.88%) KVM
11 11 (1.88%) Oracle RAC
12 10 (1.71%) VMware Server
13 9 (1.54%) Terminal Services
14 7 (1.20%) Virtual Servers
15 5 (0.86%) Virtual Desktop
16 4 (0.68%) DFS Replication
16 4 (0.68%) Veritas Cluster Server
17 3 (0.51%) Xen
Systems Management
1 87 (14.90%) SCCM
2 27 (4.62%) SCOM
3 26 (4.45%) WSUS
4 19 (3.25%) NetBackup
5 14 (2.40%) EMC NetWorker
6 13 (2.23%) Microsoft Clustering
7 9 (1.54%) OpenView Configuration Management
8 7 (1.20%) Netcool
9 6 (1.03%) SCVMM
9 6 (1.03%) Symantec Enterprise Vault
9 6 (1.03%) Veritas Storage Foundation
10 5 (0.86%) Backup Exec
10 5 (0.86%) Symantec Endpoint Protection
11 4 (0.68%) AirWatch
11 4 (0.68%) FortiGate
11 4 (0.68%) Nagios
11 4 (0.68%) Norton AntiVirus
11 4 (0.68%) SCOrch
11 4 (0.68%) Systems Management Server (SMS)
11 4 (0.68%) Unicenter
Vendors
1 293 (50.17%) VMware
2 245 (41.95%) Microsoft
3 162 (27.74%) Citrix
4 103 (17.64%) Cisco
5 73 (12.50%) HP
6 46 (7.88%) Oracle
7 37 (6.34%) NetApp
8 30 (5.14%) IBM
9 27 (4.62%) EMC
10 22 (3.77%) Red Hat
11 21 (3.60%) AppSense
12 20 (3.42%) Dell
13 15 (2.57%) Symantec
14 13 (2.23%) CheckPoint
15 12 (2.05%) Lotus
16 11 (1.88%) Veritas
17 10 (1.71%) Apple
17 10 (1.71%) Intel Security
18 9 (1.54%) Avaya
18 9 (1.54%) Bloomberg
Christchurch, Dorset
Team Jobs
Rate: Negotiable rate of pay
Posted: 12 hours ago
London
Computer Futures
Rate: competitive
Posted: 19 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £255 per day
Posted: 16 hours ago
Renfrew, Renfrewshire
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £225.00 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Rate: £17.50 - £18.00 per hour + Benefits
Posted: 6 days ago
Worcester, Worcestershire
Reed Technology
Rate: £200 - £280 per day + +
Posted: 5 days ago
Farnborough, Hampshire
LA International
Rate: £135 - £165 per day + Please quote
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: Up to £245 per day
Posted: 6 days ago
London
Hays Finance Technology
Rate: £400.00 - £450.00 per day
Posted: 5 days ago