The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 389 353 358
Rank change year-on-year
-36 +5
Contract jobs requiring a 3rd Line Support 280 296 267
As % of all contract IT jobs located in the UK 0.52% 0.55% 0.50%
As % of the Job Titles category 0.55% 0.58% 0.53%
Number of daily rates quoted 174 183 152
Median daily rate £275 £250 £250
Median daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £182 £180 £161
10% offered a daily rate of more than £375 £375 £375
UK excluding London median daily rate £275 £250 £225
% change year-on-year
+10.00% +11.11%
Number of hourly rates quoted 19 39 38
Median hourly rate £21.33 £24.25 £21.00
Median hourly rate % change year-on-year
-12.04% +15.47%
90% offered a hourly rate of more than £17.30 £18.23 £16.00
10% offered a hourly rate of more than £32.90 £40.00 £22.50
UK excluding London median hourly rate £21.33 £23.50 £20.00
% change year-on-year
-9.23% +17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50742 51291 50591
As % of all contract IT jobs located in the UK 94.77% 94.73% 94.43%
Number of daily rates quoted 33107 31579 31273
Median daily rate £425 £400 £395
Median daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2048 2133
Median hourly rate £18.00 £16.50 £17.00
Median hourly rate % change year-on-year
+9.09% -2.94%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £42.00 £40.00
UK excluding London median hourly rate £18.00 £16.00 £16.50
% change year-on-year
+12.50% -3.03%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 24 May 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 24 May 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 263 £275 +10.00% 70
South East -15 68 £275 +5.76% 17
London -37 68 £275 +4.76% 20
South West +13 34 £294 +30.55% 3
Berkshire +16 28 £275 +20.87% 5
Tyne and Wear -23 26 £280 - 1
North East -26 26 £280 - 2
Newcastle upon Tyne - 26 £280 - 1
North West -15 16 £275 +27.90% 12
Yorkshire +7 13 £250 -12.28% 9
West Midlands -10 13 £275 - 2
East Midlands +18 12 £290 -3.33% 2
Reading +5 12 £300 - 3
East of England -7 12 £240 +20.00% 3
Hampshire +5 11 £301 +24.89% 3
Manchester -8 11 £225 +4.65% 7
Oxfordshire +2 10 £250 +8.69% 2
Scotland +1 9 £300 +20.00% 1
Surrey -13 9 £191 -30.72% 1
Somerset +16 8 £300 +33.33%
Hertfordshire +8 8 £220 -22.87% 1
Edinburgh -1 8 £325 +30.00% 1
Wiltshire -6 8 £325 -21.21%
City of London +24 7 £295 +20.40% 5
Gloucestershire 0 7 £145 -21.62%
Bracknell -1 7 £255 - 2
Oxford +4 6 £200 -13.04%
West Yorkshire -4 6 £255 +36.00% 9
Newbury - 6 £275 -
Wales +11 5 £200 -38.46% 1

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 24 May 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 412 (70.79%) Windows
2 339 (58.25%) Active Directory
3 288 (49.48%) VMware
4 281 (48.28%) Windows Server
5 222 (38.14%) Microsoft
6 178 (30.58%) Windows Server 2008
7 157 (26.98%) Citrix
8 137 (23.54%) Windows Server 2012
9 136 (23.37%) MS Exchange
10 133 (22.85%) VMware Infrastructure
11 110 (18.90%) ITIL
12 109 (18.73%) Windows 7
13 104 (17.87%) Cisco
14 90 (15.46%) DNS
14 90 (15.46%) Windows Server 2003
15 83 (14.26%) Office 365
16 82 (14.09%) SQL
17 76 (13.06%) SCCM
17 76 (13.06%) SAN
18 73 (12.54%) DHCP
18 73 (12.54%) Linux
18 73 (12.54%) PowerShell
19 71 (12.20%) Security Cleared
20 70 (12.03%) XenApp
21 66 (11.34%) Finance
22 64 (11.00%) SQL Server
22 64 (11.00%) HP
23 61 (10.48%) Hyper-V
23 61 (10.48%) Exchange Server 2010
24 60 (10.31%) MS Excel

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 136 (23.37%) MS Exchange
2 61 (10.48%) Exchange Server 2010
3 53 (9.11%) SharePoint
4 41 (7.04%) Skype for Business
5 26 (4.47%) IIS
6 22 (3.78%) Exchange Server 2013
7 16 (2.75%) Blackberry Enterprise Server
8 15 (2.58%) Exchange Server 2003
8 15 (2.58%) Exchange Server 2007
9 12 (2.06%) IBM Notes
10 6 (1.03%) SharePoint 2010
11 5 (0.86%) WordPress
12 4 (0.69%) Live Communications Server
13 3 (0.52%) Apache
13 3 (0.52%) BizTalk Server
13 3 (0.52%) CMS
14 2 (0.34%) IBM Domino
14 2 (0.34%) JBoss
14 2 (0.34%) Tomcat
14 2 (0.34%) WebLogic
Applications
1 60 (10.31%) MS Excel
2 57 (9.79%) MS Office
3 9 (1.55%) MS Visio
4 1 (0.17%) MS PowerPoint
Business Applications
1 5 (0.86%) Eikon
2 4 (0.69%) Dynamics CRM
3 3 (0.52%) SAP Oil and Gas
4 2 (0.34%) Unit4 Business World
5 1 (0.17%) Dynamics AX
5 1 (0.17%) Markit EDM
5 1 (0.17%) Sage 200
5 1 (0.17%) SAP HCM
Cloud Services
1 83 (14.26%) Office 365
2 20 (3.44%) Microsoft Azure
3 9 (1.55%) Amazon AWS
4 7 (1.20%) OneDrive
5 6 (1.03%) Yammer
6 2 (0.34%) Amazon EC2
6 2 (0.34%) Azure Active Directory
6 2 (0.34%) SoftLayer
7 1 (0.17%) Cloud Computing
7 1 (0.17%) Google Apps
7 1 (0.17%) IBM PureFlex
7 1 (0.17%) Mimecast
7 1 (0.17%) SaaS
Communications & Networking
1 90 (15.46%) DNS
2 76 (13.06%) SAN
3 73 (12.54%) DHCP
4 54 (9.28%) LAN
5 53 (9.11%) Firewall
6 52 (8.93%) WAN
7 41 (7.04%) TCP/IP
8 28 (4.81%) VPN
9 23 (3.95%) VoIP
10 16 (2.75%) Skype
11 15 (2.58%) Wi-Fi
12 13 (2.23%) Internet
12 13 (2.23%) NAS
13 12 (2.06%) NetScaler
13 12 (2.06%) Remote Desktop
14 11 (1.89%) Unified Communications
14 11 (1.89%) VLAN
15 10 (1.72%) Network Security
16 9 (1.55%) Intranet
16 9 (1.55%) Wireless
Database & Business Intelligence
1 64 (11.00%) SQL Server
2 16 (2.75%) SQL Server 2012
3 11 (1.89%) SQL Server 2008
4 9 (1.55%) SQL Server 2005
5 4 (0.69%) MS Access
6 3 (0.52%) BusinessObjects
6 3 (0.52%) Oracle Database
6 3 (0.52%) SQL Server 2000
7 2 (0.34%) Oracle Database 10g
8 1 (0.17%) DB2
8 1 (0.17%) EDRMS
8 1 (0.17%) MySQL
8 1 (0.17%) Oracle Database 11g
8 1 (0.17%) SQL Server 2014
Development Applications
1 4 (0.69%) JIRA
2 3 (0.52%) Git (software)
3 2 (0.34%) Fiddler
3 2 (0.34%) Subversion
3 2 (0.34%) Team Foundation Server
4 1 (0.17%) AdminStudio
4 1 (0.17%) Eclipse
4 1 (0.17%) LSMW
4 1 (0.17%) Maven
4 1 (0.17%) MSI
4 1 (0.17%) Oracle APEX
4 1 (0.17%) Visual Studio
General
1 66 (11.34%) Finance
2 20 (3.44%) Banking
3 18 (3.09%) Retail
3 18 (3.09%) Telecoms
4 14 (2.41%) Back Office
4 14 (2.41%) Investment Banking
5 8 (1.37%) Advertising
6 7 (1.20%) Legal
6 7 (1.20%) Manufacturing
7 5 (0.86%) Law
7 5 (0.86%) Marketing
8 4 (0.69%) Billing
8 4 (0.69%) Local Government
9 3 (0.52%) Electronics
10 2 (0.34%) Online Betting
10 2 (0.34%) Publishing
11 1 (0.17%) Financial Institution
11 1 (0.17%) Front Office
11 1 (0.17%) Military
11 1 (0.17%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (2.06%) .NET
2 9 (1.55%) Web Services
3 4 (0.69%) Middleware
4 3 (0.52%) Hibernate
4 3 (0.52%) jQuery
4 3 (0.52%) Oracle Fusion
4 3 (0.52%) RESTful
4 3 (0.52%) SOAP
4 3 (0.52%) XML
5 2 (0.34%) Java EE
5 2 (0.34%) JAX-RS
5 2 (0.34%) JSF
5 2 (0.34%) WAP
5 2 (0.34%) XSLT
6 1 (0.17%) CSS
6 1 (0.17%) ELK Stack
6 1 (0.17%) HTML
6 1 (0.17%) J2EE
6 1 (0.17%) Lucene
6 1 (0.17%) Windows Identity Foundation
Miscellaneous
1 23 (3.95%) Data Centre
2 18 (3.09%) Replication
3 16 (2.75%) Clustering
4 15 (2.58%) Blackberry
5 12 (2.06%) Analytical Skills
6 11 (1.89%) Driving Licence
7 10 (1.72%) Fat Client
7 10 (1.72%) Thin Client
8 9 (1.55%) Client/Server
8 9 (1.55%) NHS
8 9 (1.55%) Video Conferencing
9 8 (1.37%) Computer Science
9 8 (1.37%) EMC VNX
9 8 (1.37%) Hedge funds
10 7 (1.20%) EMC VMAX
10 7 (1.20%) Enterprise Software
10 7 (1.20%) PKI
11 6 (1.03%) Management Information System
12 5 (0.86%) HP Storage
12 5 (0.86%) iPhone
Operating Systems
1 412 (70.79%) Windows
2 281 (48.28%) Windows Server
3 178 (30.58%) Windows Server 2008
4 137 (23.54%) Windows Server 2012
5 109 (18.73%) Windows 7
6 90 (15.46%) Windows Server 2003
7 73 (12.54%) Linux
8 35 (6.01%) Windows XP
9 33 (5.67%) Windows 8
10 24 (4.12%) Unix
11 21 (3.61%) Windows 10
12 15 (2.58%) Red Hat Enterprise Linux
13 12 (2.06%) AIX
14 10 (1.72%) Mac OS X
15 9 (1.55%) Android
16 6 (1.03%) Solaris
17 4 (0.69%) Mac OS
17 4 (0.69%) Windows 2000 Server
17 4 (0.69%) Windows Vista
18 3 (0.52%) CentOS
Processes & Methodologies
1 110 (18.90%) ITIL
2 42 (7.22%) Migration
3 32 (5.50%) Service Delivery
4 31 (5.33%) Disaster Recovery
5 27 (4.64%) Problem Management
6 20 (3.44%) Change Management
6 20 (3.44%) Incident Management
7 15 (2.58%) Service Management
8 12 (2.06%) Asset Management
8 12 (2.06%) High Availability
8 12 (2.06%) Server Building
9 11 (1.89%) Infrastructure Management
9 11 (1.89%) Patch Management
9 11 (1.89%) Performance Monitoring
10 10 (1.72%) Application Packaging
10 10 (1.72%) Mentoring
10 10 (1.72%) Project Management
11 9 (1.55%) Configuration Management
11 9 (1.55%) CRM
11 9 (1.55%) Performance Management
Programming Languages
1 82 (14.09%) SQL
2 73 (12.54%) PowerShell
3 24 (4.12%) Java
4 17 (2.92%) VBScript
5 7 (1.20%) C#
6 5 (0.86%) C
6 5 (0.86%) JavaScript
7 3 (0.52%) Python
7 3 (0.52%) Shell Script
7 3 (0.52%) VB
8 2 (0.34%) Bash Shell
8 2 (0.34%) C++
8 2 (0.34%) COBOL
8 2 (0.34%) PHP
8 2 (0.34%) PL/SQL
9 1 (0.17%) Perl
9 1 (0.17%) Ruby
9 1 (0.17%) VBA
Qualifications
1 71 (12.20%) Security Cleared
2 56 (9.62%) Microsoft Certification
3 42 (7.22%) SC Cleared
4 41 (7.04%) Cisco Certification
5 38 (6.53%) MCSE
6 29 (4.98%) CCNA
7 20 (3.44%) CCNP
8 18 (3.09%) DV Cleared
9 16 (2.75%) MCP
10 15 (2.58%) Degree
11 11 (1.89%) MCITP
12 10 (1.72%) MCSA
13 8 (1.37%) RHCE
14 7 (1.20%) BPSS Clearance
14 7 (1.20%) DBS Check
14 7 (1.20%) VMware Certified Professional (VCP)
15 6 (1.03%) MCTS
16 3 (0.52%) Citrix Certification
16 3 (0.52%) ITIL Certification
17 2 (0.34%) CCA
Quality Assurance & Compliance
1 39 (6.70%) SLA
2 5 (0.86%) Disclosure Scotland
3 4 (0.69%) ISO/IEC 27001
3 4 (0.69%) PCI DSS
4 3 (0.52%) QA
5 1 (0.17%) Data Quality
System Software
1 339 (58.25%) Active Directory
2 133 (22.85%) VMware Infrastructure
3 70 (12.03%) XenApp
4 61 (10.48%) Hyper-V
5 45 (7.73%) vSphere
6 42 (7.22%) XenDesktop
7 29 (4.98%) VMware ESX
8 23 (3.95%) VMware ESXi
9 21 (3.61%) XenServer
10 16 (2.75%) Microsoft App-V
11 7 (1.20%) Terminal Services
12 6 (1.03%) NFS
13 5 (0.86%) BitLocker
13 5 (0.86%) KVM
13 5 (0.86%) Oracle RAC
13 5 (0.86%) vCloud
14 4 (0.69%) Citrix Presentation Server
14 4 (0.69%) VMware Server
15 3 (0.52%) MetaFrame
15 3 (0.52%) Veritas Cluster Server
Systems Management
1 76 (13.06%) SCCM
2 29 (4.98%) WSUS
3 21 (3.61%) SCOM
4 12 (2.06%) NetBackup
5 9 (1.55%) EMC NetWorker
6 8 (1.37%) Backup Exec
7 7 (1.20%) SCVMM
8 6 (1.03%) OpenView Configuration Management
8 6 (1.03%) SCOrch
8 6 (1.03%) Windows Intune
9 4 (0.69%) Cacti
9 4 (0.69%) Netcool
9 4 (0.69%) Norton AntiVirus
9 4 (0.69%) Tivoli Storage Manager
9 4 (0.69%) Unicenter
9 4 (0.69%) Veritas Storage Foundation
10 3 (0.52%) Microsoft Data Protection Manager
10 3 (0.52%) Opsview
10 3 (0.52%) Systems Management Server (SMS)
10 3 (0.52%) ZABBIX
Vendors
1 288 (49.48%) VMware
2 222 (38.14%) Microsoft
3 157 (26.98%) Citrix
4 104 (17.87%) Cisco
5 64 (11.00%) HP
6 28 (4.81%) NetApp
6 28 (4.81%) Oracle
7 27 (4.64%) IBM
8 26 (4.47%) EMC
9 22 (3.78%) AppSense
10 16 (2.75%) Dell
11 15 (2.58%) Red Hat
12 13 (2.23%) Avaya
13 12 (2.06%) CheckPoint
14 11 (1.89%) Bloomberg
14 11 (1.89%) Symantec
15 10 (1.72%) Lotus
16 9 (1.55%) Juniper
17 7 (1.20%) Apple
17 7 (1.20%) Reuters
Bracknell, Berkshire
Lorien Resourcing
Posted: Yesterday
Pudsey, West Yorkshire
Vadis People
Rate: £300 - £325
Posted: 3 days ago
Manchester
Computer Futures
Rate: £200 - £250 per day + competitive
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 4 days ago
Reading, Berkshire
Polar Recruitment
Rate: £25 - £28 per hour
Posted: 5 days ago
Manchester
Pertemps IT
Rate: £275-£325 a day
Posted: 6 days ago
Northamptonshire
Progressive Recruitment
Rate: competitive
Posted: 7 days ago
Manchester
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Rate: £200 - 250 per day
Posted: 26 days ago
Leamington Spa
Spectrum IT
Posted: 27 days ago