The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 357 341 356
Rank change year-on-year
-16 +15
Contract jobs requiring a 3rd Line Support 293 302 236
As % of all contract IT jobs located in the UK 0.57% 0.59% 0.49%
As % of the Job Titles category 0.60% 0.62% 0.52%
Number of daily rates quoted 186 176 109
Average daily rate £275 £275 £260
Average daily rate % change year-on-year
- +5.76%
90% offered a daily rate of more than £179 £190 £164
10% offered a daily rate of more than £388 £372 £350
UK excluding London average daily rate £263 £275 £253
% change year-on-year
-4.54% +8.91%
Number of hourly rates quoted 21 41 35
Average hourly rate £22.50 £24.13 £23.20
Average hourly rate % change year-on-year
-6.73% +3.98%
90% offered a hourly rate of more than £17.00 £19.75 £16.90
10% offered a hourly rate of more than £63.00 £32.50 £30.00
UK excluding London average hourly rate £22.50 £24.56 £23.20
% change year-on-year
-8.39% +5.87%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48598 48731 45782
As % of all contract IT jobs located in the UK 94.48% 94.46% 94.26%
Number of daily rates quoted 31271 30416 27107
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1757 1902 2013
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £11.00 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 8 February 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 8 February 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 272 £275 - 110
London +15 92 £323 +7.50% 26
South East -7 55 £275 - 34
South West +15 34 £200 -20.00% 7
East Midlands -1 23 £275 -16.98% 2
East of England -5 21 £283 +10.78% 13
West Midlands -23 19 £188 -33.62% 9
Hampshire +7 18 £275 -5.17% 3
Yorkshire -14 15 £288 +4.54% 6
Berkshire +4 14 £253 +23.77% 12
Scotland +2 14 £250 +51.51% 1
Nottinghamshire -2 14 £291 -16.18% 1
Surrey +4 13 £325 -13.33% 6
City of London +37 12 £325 +10.16% 4
Nottingham -4 11 £291 -16.18% 1
North West -25 11 £250 +8.69% 13
Leeds -1 10 £275 - 4
Birmingham -2 10 £200 -47.54% 6
West Yorkshire -7 10 £275 - 5
Gloucestershire +16 8 - -
Hertfordshire +15 8 £313 -16.66% 8
Devon 0 8 £190 -24.00% 1
Bristol +7 7 £225 - 3
Bracknell +4 7 £255 -
Edinburgh -4 7 £233 -
Southampton +14 6 £275 -8.33% 1
Reading -11 6 £200 -1.96% 4
Cheshire - 6 £263 - 2
Glasgow - 6 £250 -
Suffolk +10 5 £263 -

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 428 (72.79%) Windows
2 339 (57.65%) Active Directory
3 289 (49.15%) Windows Server
4 280 (47.62%) VMware
5 215 (36.56%) Windows Server 2008
6 207 (35.20%) Microsoft
7 171 (29.08%) Windows Server 2012
8 144 (24.49%) MS Exchange
8 144 (24.49%) Windows 7
9 133 (22.62%) Citrix
10 128 (21.77%) Cisco
10 128 (21.77%) VMware Infrastructure
11 105 (17.86%) DNS
12 96 (16.33%) SCCM
13 93 (15.82%) SQL
14 85 (14.46%) Exchange Server 2010
15 84 (14.29%) Finance
15 84 (14.29%) SAN
16 82 (13.95%) DHCP
17 81 (13.78%) Firewall
18 79 (13.44%) Windows Server 2003
19 78 (13.27%) ITIL
19 78 (13.27%) Office 365
20 77 (13.10%) LAN
21 70 (11.90%) SQL Server
22 61 (10.37%) TCP/IP
23 60 (10.20%) WAN
23 60 (10.20%) PowerShell
24 58 (9.86%) SharePoint
25 57 (9.69%) Hyper-V

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 8 February 2016, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (24.49%) MS Exchange
2 85 (14.46%) Exchange Server 2010
3 58 (9.86%) SharePoint
4 44 (7.48%) IIS
5 40 (6.80%) Skype for Business
6 33 (5.61%) Exchange Server 2013
7 23 (3.91%) Blackberry Enterprise Server
8 19 (3.23%) Exchange Server 2007
9 13 (2.21%) Exchange Server 2003
10 10 (1.70%) SharePoint 2010
11 8 (1.36%) IBM Notes
12 4 (0.68%) SharePoint 2013
12 4 (0.68%) Tomcat
13 3 (0.51%) Apache
13 3 (0.51%) JBoss
13 3 (0.51%) SharePoint Server
14 2 (0.34%) Oracle SOA Suite
14 2 (0.34%) WebSphere
15 1 (0.17%) CMS
15 1 (0.17%) Drupal
Applications
1 51 (8.67%) MS Office
2 47 (7.99%) MS Excel
3 4 (0.68%) MS Visio
4 3 (0.51%) MS PowerPoint
Business Applications
1 9 (1.53%) Remedy ITSM
2 8 (1.36%) SAP Oil and Gas
3 2 (0.34%) Maximo
3 2 (0.34%) Oracle Applications
4 1 (0.17%) Markit EDM
4 1 (0.17%) Sage 200
4 1 (0.17%) SAP HCM
Cloud Services
1 78 (13.27%) Office 365
2 16 (2.72%) Microsoft Azure
3 15 (2.55%) Amazon AWS
4 3 (0.51%) OneDrive
5 2 (0.34%) Mimecast
5 2 (0.34%) Yammer
6 1 (0.17%) Amazon Glacier
6 1 (0.17%) Amazon S3
6 1 (0.17%) Force.com
6 1 (0.17%) IBM PureFlex
6 1 (0.17%) SaaS
Communications & Networking
1 105 (17.86%) DNS
2 84 (14.29%) SAN
3 82 (13.95%) DHCP
4 81 (13.78%) Firewall
5 77 (13.10%) LAN
6 61 (10.37%) TCP/IP
7 60 (10.20%) WAN
8 39 (6.63%) VPN
9 33 (5.61%) VoIP
10 32 (5.44%) Wi-Fi
11 24 (4.08%) NAS
12 21 (3.57%) Wireless
13 16 (2.72%) SSL
14 15 (2.55%) Internet
15 13 (2.21%) Cisco ASA
16 12 (2.04%) MPLS
17 11 (1.87%) iSCSI
17 11 (1.87%) Network Security
17 11 (1.87%) Remote Desktop
17 11 (1.87%) VLAN
Database & Business Intelligence
1 70 (11.90%) SQL Server
2 19 (3.23%) SQL Server 2008
3 16 (2.72%) SQL Server 2012
4 10 (1.70%) SQL Server 2005
5 7 (1.19%) BusinessObjects
6 5 (0.85%) SQL Server 2000
7 4 (0.68%) Oracle Database
8 3 (0.51%) Data Mining
8 3 (0.51%) DB2
8 3 (0.51%) MySQL
8 3 (0.51%) Relational Database
9 2 (0.34%) GIS
9 2 (0.34%) SQL Server Reporting Services
10 1 (0.17%) Big Data
10 1 (0.17%) EDRMS
10 1 (0.17%) SAS Enterprise Guide
10 1 (0.17%) SQL Server Integration Services
Development Applications
1 4 (0.68%) Oracle APEX
2 3 (0.51%) JIRA
3 2 (0.34%) Eclipse
3 2 (0.34%) Fiddler
3 2 (0.34%) Git (software)
3 2 (0.34%) Maven
3 2 (0.34%) Subversion
3 2 (0.34%) Team Foundation Server
3 2 (0.34%) Visual Studio
4 1 (0.17%) Bugzilla
4 1 (0.17%) C++Builder
4 1 (0.17%) InstallShield
4 1 (0.17%) LSMW
4 1 (0.17%) Trac
4 1 (0.17%) VisiBroker
General
1 84 (14.29%) Finance
2 31 (5.27%) Banking
3 28 (4.76%) Telecoms
4 15 (2.55%) Advertising
5 14 (2.38%) Manufacturing
6 13 (2.21%) Back Office
6 13 (2.21%) Legal
7 12 (2.04%) Investment Banking
8 11 (1.87%) Law
9 10 (1.70%) Retail
10 9 (1.53%) Marketing
11 8 (1.36%) Electronics
12 4 (0.68%) Local Government
13 3 (0.51%) Aerospace
14 2 (0.34%) Billing
14 2 (0.34%) German Language
14 2 (0.34%) Pharmaceutical
14 2 (0.34%) Publishing
15 1 (0.17%) Front Office
15 1 (0.17%) Military
Libraries, Frameworks & Software Standards
1 18 (3.06%) .NET
2 15 (2.55%) Web Services
3 3 (0.51%) jQuery
3 3 (0.51%) Middleware
4 2 (0.34%) Hibernate
4 2 (0.34%) J2EE
4 2 (0.34%) Java SE
4 2 (0.34%) Lucene
4 2 (0.34%) NHibernate
4 2 (0.34%) Oracle Fusion
4 2 (0.34%) RESTful
4 2 (0.34%) SOAP
4 2 (0.34%) Software Packaging
4 2 (0.34%) Windows Identity Foundation
4 2 (0.34%) XML
5 1 (0.17%) ADO
5 1 (0.17%) ASP.NET
5 1 (0.17%) COM
5 1 (0.17%) CSS
5 1 (0.17%) HTML
Miscellaneous
1 37 (6.29%) Data Centre
2 26 (4.42%) Analytical Skills
3 24 (4.08%) Blackberry
4 15 (2.55%) Driving Licence
5 14 (2.38%) Replication
6 11 (1.87%) PKI
7 10 (1.70%) Clustering
8 8 (1.36%) NHS
8 8 (1.36%) Video Conferencing
9 7 (1.19%) EMC VNX
10 6 (1.02%) EMC VMAX
10 6 (1.02%) Enterprise Storage
10 6 (1.02%) Fat Client
10 6 (1.02%) HP Storage
10 6 (1.02%) Thin Client
11 4 (0.68%) Client/Server
11 4 (0.68%) CMDB
11 4 (0.68%) Computer Science
11 4 (0.68%) Management Information System
12 3 (0.51%) Wiki
Operating Systems
1 428 (72.79%) Windows
2 289 (49.15%) Windows Server
3 215 (36.56%) Windows Server 2008
4 171 (29.08%) Windows Server 2012
5 144 (24.49%) Windows 7
6 79 (13.44%) Windows Server 2003
7 51 (8.67%) Windows XP
8 46 (7.82%) Linux
9 37 (6.29%) Windows 8
10 26 (4.42%) Unix
11 10 (1.70%) Android
11 10 (1.70%) Windows 10
12 8 (1.36%) Mac OS X
13 6 (1.02%) Solaris
14 5 (0.85%) AIX
15 4 (0.68%) Apple iOS
15 4 (0.68%) Mac OS
15 4 (0.68%) VMS
15 4 (0.68%) Windows 2000 Server
15 4 (0.68%) Windows Vista
Processes & Methodologies
1 78 (13.27%) ITIL
2 34 (5.78%) Migration
3 33 (5.61%) Disaster Recovery
4 25 (4.25%) Service Delivery
5 20 (3.40%) Patch Management
6 16 (2.72%) Problem Management
6 16 (2.72%) Service Management
7 14 (2.38%) Asset Management
7 14 (2.38%) Configuration Management
7 14 (2.38%) Incident Management
8 12 (2.04%) ITIL V3
8 12 (2.04%) ITSM
9 11 (1.87%) Business Intelligence
9 11 (1.87%) Investment Management
9 11 (1.87%) Software Licensing
10 10 (1.70%) Network Management
10 10 (1.70%) Performance Tuning
11 9 (1.53%) Business Continuity
11 9 (1.53%) Programme Management
11 9 (1.53%) Security Management
Programming Languages
1 93 (15.82%) SQL
2 60 (10.20%) PowerShell
3 17 (2.89%) VBScript
4 10 (1.70%) Java
5 6 (1.02%) C#
6 5 (0.85%) C
7 4 (0.68%) C++
7 4 (0.68%) JavaScript
8 3 (0.51%) COBOL
8 3 (0.51%) Perl
8 3 (0.51%) PL/SQL
8 3 (0.51%) Shell Script
9 2 (0.34%) Bash Shell
9 2 (0.34%) T-SQL
9 2 (0.34%) VB
9 2 (0.34%) VBA
10 1 (0.17%) AppleScript
10 1 (0.17%) PHP
10 1 (0.17%) Python
10 1 (0.17%) Ruby
Qualifications
1 51 (8.67%) Microsoft Certification
2 48 (8.16%) Cisco Certification
3 47 (7.99%) Security Cleared
4 35 (5.95%) CCNA
4 35 (5.95%) SC Cleared
5 31 (5.27%) MCSE
6 24 (4.08%) CCNP
7 15 (2.55%) MCITP
7 15 (2.55%) MCSA
8 11 (1.87%) Degree
8 11 (1.87%) DV Cleared
9 6 (1.02%) MCP
10 5 (0.85%) CCIE
10 5 (0.85%) VMware Certified Professional (VCP)
11 4 (0.68%) Citrix Certification
11 4 (0.68%) DBS Check
11 4 (0.68%) ITIL Certification
12 3 (0.51%) CCA
12 3 (0.51%) CCEE
12 3 (0.51%) MCTS
Quality Assurance & Compliance
1 30 (5.10%) SLA
2 3 (0.51%) PCI DSS
3 1 (0.17%) Data Quality
3 1 (0.17%) Disclosure Scotland
3 1 (0.17%) ISO/IEC 27001
3 1 (0.17%) QA
System Software
1 339 (57.65%) Active Directory
2 128 (21.77%) VMware Infrastructure
3 57 (9.69%) Hyper-V
4 54 (9.18%) XenApp
5 49 (8.33%) vSphere
6 29 (4.93%) XenDesktop
7 18 (3.06%) VMware ESX
7 18 (3.06%) VMware ESXi
8 13 (2.21%) BitLocker
9 11 (1.87%) XenServer
10 7 (1.19%) Microsoft App-V
10 7 (1.19%) NFS
11 5 (0.85%) Firmware
11 5 (0.85%) vCloud
12 4 (0.68%) Citrix Presentation Server
12 4 (0.68%) MetaFrame
13 3 (0.51%) ISA Server
13 3 (0.51%) VMware Server
14 2 (0.34%) Shibboleth
14 2 (0.34%) Xen
Systems Management
1 96 (16.33%) SCCM
2 36 (6.12%) SCOM
3 27 (4.59%) WSUS
4 13 (2.21%) Backup Exec
5 11 (1.87%) NetBackup
6 8 (1.36%) SCVMM
7 6 (1.02%) SCOrch
8 5 (0.85%) McAfee ePO
8 5 (0.85%) Microsoft Data Protection Manager
8 5 (0.85%) Nagios
8 5 (0.85%) SCDPM
8 5 (0.85%) Windows Intune
9 4 (0.68%) Cacti
9 4 (0.68%) EMC NetWorker
9 4 (0.68%) Tivoli Storage Manager
10 3 (0.51%) EMC VPLEX
10 3 (0.51%) HP SIM
10 3 (0.51%) Ionix
10 3 (0.51%) Tivoli
10 3 (0.51%) ZABBIX
Vendors
1 280 (47.62%) VMware
2 207 (35.20%) Microsoft
3 133 (22.62%) Citrix
4 128 (21.77%) Cisco
5 45 (7.65%) HP
6 24 (4.08%) EMC
7 21 (3.57%) Oracle
8 19 (3.23%) SolarWinds
9 18 (3.06%) NetApp
10 16 (2.72%) Symantec
11 14 (2.38%) Dell
12 12 (2.04%) Avaya
12 12 (2.04%) Remedy
12 12 (2.04%) Veeam
13 11 (1.87%) IBM
13 11 (1.87%) Juniper
14 10 (1.70%) CheckPoint
14 10 (1.70%) SAP
15 9 (1.53%) Apple
16 8 (1.36%) Intel Security
West London
Nationwide People Ltd
Rate: £260 - £300 Per Day Ltd Co Basis
Posted: 12 hours ago
Berkshire
Hays Specialist Recruitment
Rate: £150.00 - £200.00 per day + dep on experience
Posted: 14 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £200.00 per day + dep on experience
Posted: 14 hours ago
Berkshire
Hays Specialist Recruitment
Rate: £280.00 - £320.00 per day + Circa £300 per day
Posted: 14 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £320.00 per day + Circa £300 per day
Posted: 14 hours ago
Slough, Berkshire
Austin Fraser
Rate: £250 per day
Posted: 16 hours ago
East London
Search Consultancy
Rate: From £150 to £250 per day
Posted: 3 days ago
Bristol, Avon
People Source Consulting
Rate: £200 - £250 per day
Posted: 3 days ago
Southampton, Hampshire
Experis Ltd
Rate: £300 per day
Posted: 3 days ago
Surrey
TEKsystems
Rate: £250 - £270 per day
Posted: 3 days ago
London
Austin Fraser
Rate: £280 - £300 per day
Posted: 4 days ago
Hertfordshire
Executive Resource Group
Rate: £300 - 400 per day
Posted: 4 days ago
Nottingham, Nottinghamshire
Experis Ltd
Rate: £45 - £50 per hour
Posted: 5 days ago
Birmingham, West Midlands (County)
Kelway Ltd
Rate: From £300 to £350 per day
Posted: 5 days ago
Birmingham, West Midlands (County)
Kelway Ltd
Rate: From £300 to £350 per day
Posted: 5 days ago
London
Oscar
Rate: £300 - £350 per day
Posted: 5 days ago
Bristol, Avon
Austin Fraser
Posted: 6 days ago
City of London
Venturi
Rate: £150 - £250 per day
Posted: 7 days ago
Leeds
Nigel Frank International
Rate: £300 - £400 per day
Posted: 11 days ago
North Yorkshire
Nigel Frank International
Rate: £400 - £401 per day
Posted: 12 days ago
Leeds
Nigel Frank International
Rate: £300 - £325 per day
Posted: 18 days ago