The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 411 373 356
Rank change year-on-year
-38 -17
Contract jobs requiring a 3rd Line Support 218 289 311
As % of all contract IT jobs located in the UK 0.44% 0.52% 0.55%
As % of the Job Titles category 0.47% 0.55% 0.59%
Number of daily rates quoted 144 186 187
Median daily rate £271 £275 £275
Median daily rate % change year-on-year
-1.36% -
90% offered a daily rate of more than £175 £170 £180
10% offered a daily rate of more than £379 £400 £375
UK excluding London median daily rate £274 £263 £250
% change year-on-year
+4.28% +5.00%
Number of hourly rates quoted 15 17 35
Median hourly rate £21.00 £22.50 £24.00
Median hourly rate % change year-on-year
-6.66% -6.25%
90% offered a hourly rate of more than £16.29 £17.00 £17.80
10% offered a hourly rate of more than £39.37 £27.60 £31.50
UK excluding London median hourly rate £25.00 £22.50 £24.00
% change year-on-year
+11.11% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46860 52217 52769
As % of all contract IT jobs located in the UK 94.53% 94.73% 93.56%
Number of daily rates quoted 30653 33283 33387
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1648 2021 2181
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 9 December 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 9 December 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 200 £275 - 72
London -16 71 £268 -17.69% 16
South East +20 52 £275 - 17
Berkshire +12 21 £275 -5.98% 2
Hampshire +19 17 £320 +10.82% 3
North West +7 17 £200 -20.00% 8
South West -5 17 £210 +13.51% 6
Scotland +8 10 £273 +14.73%
Manchester +5 10 £197 -17.91% 4
East of England -9 10 £238 -20.83% 8
City of London -11 10 £323 -14.00% 2
West Midlands -20 10 £305 +68.27% 7
Reading +7 9 £325 +30.00% 2
North East -17 9 £313 -8.08%
Tyne and Wear -24 9 £313 -8.08%
Newcastle upon Tyne -27 9 £313 -8.08%
Newbury - 8 £275 -
Yorkshire +20 7 £265 -11.66% 9
Cheshire +16 6 £338 +22.72% 4
Birmingham -8 6 £325 +73.33% 1
East Midlands -14 6 £244 -7.14% 1
Milton Keynes +21 5 £343 +44.52% 1
Buckinghamshire +16 5 £343 +42.27% 1
Southampton +3 5 £300 -7.33%
Northampton -10 5 £200 -13.51%
Northamptonshire -11 5 £200 -13.51%
Belfast - 5 £175 -
Northern Ireland - 5 £175 -
County Antrim - 5 £175 -
Edinburgh +17 4 £250 +7.52%

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 322 (67.51%) Windows
2 256 (53.67%) Active Directory
3 226 (47.38%) Microsoft
4 221 (46.33%) VMware
5 219 (45.91%) Windows Server
6 137 (28.72%) Windows Server 2008
7 134 (28.09%) Citrix
8 120 (25.16%) DNS
9 113 (23.69%) SCCM
10 107 (22.43%) Windows Server 2012
11 98 (20.55%) MS Exchange
12 93 (19.50%) ITIL
13 91 (19.08%) MS Office
13 91 (19.08%) Cisco
14 90 (18.87%) Windows 7
15 84 (17.61%) VMware Infrastructure
16 81 (16.98%) SQL
17 79 (16.56%) DHCP
17 79 (16.56%) Security Cleared
18 74 (15.51%) Firewall
19 72 (15.09%) MS Excel
20 70 (14.68%) Office 365
21 69 (14.47%) SAN
22 63 (13.21%) Windows Server 2003
23 58 (12.16%) Microsoft Certification
24 57 (11.95%) SQL Server
24 57 (11.95%) XenApp
25 55 (11.53%) PowerShell
26 54 (11.32%) Hyper-V
27 52 (10.90%) SC Cleared

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (20.55%) MS Exchange
2 45 (9.43%) Exchange Server 2010
3 42 (8.81%) SharePoint
3 42 (8.81%) Skype for Business
4 19 (3.98%) Exchange Server 2013
5 17 (3.56%) IIS
6 11 (2.31%) Blackberry Enterprise Server
7 10 (2.10%) Exchange Server 2003
7 10 (2.10%) Exchange Server 2007
7 10 (2.10%) WebLogic
8 8 (1.68%) Oracle HTTP Server
9 7 (1.47%) SharePoint 2010
10 6 (1.26%) SharePoint 2013
11 5 (1.05%) Apache
12 4 (0.84%) Office Communications Server
13 3 (0.63%) Documentum
13 3 (0.63%) IBM Notes
14 2 (0.42%) BizTalk Server
14 2 (0.42%) SharePoint Server
14 2 (0.42%) WebSphere
Applications
1 91 (19.08%) MS Office
2 72 (15.09%) MS Excel
3 9 (1.89%) MS Visio
4 7 (1.47%) MS PowerPoint
5 2 (0.42%) Spreadsheet
6 1 (0.21%) Acrobat
6 1 (0.21%) InfoPath
Business Applications
1 4 (0.84%) Dynamics CRM
2 2 (0.42%) SAP Oil and Gas
3 1 (0.21%) assyst
3 1 (0.21%) Dynamics NAV
3 1 (0.21%) Remedy ITSM
Cloud Services
1 70 (14.68%) Office 365
2 24 (5.03%) Microsoft Azure
3 8 (1.68%) Amazon AWS
4 4 (0.84%) OneDrive
4 4 (0.84%) Yammer
5 3 (0.63%) Azure Active Directory
6 2 (0.42%) Amazon EC2
6 2 (0.42%) IaaS
6 2 (0.42%) Mimecast
6 2 (0.42%) PaaS
6 2 (0.42%) SaaS
7 1 (0.21%) Amazon S3
7 1 (0.21%) Cloud Computing
7 1 (0.21%) G Suite
7 1 (0.21%) IBM Cloud
7 1 (0.21%) SoftLayer
7 1 (0.21%) Virtual Private Cloud
Communications & Networking
1 120 (25.16%) DNS
2 79 (16.56%) DHCP
3 74 (15.51%) Firewall
4 69 (14.47%) SAN
5 50 (10.48%) TCP/IP
6 47 (9.85%) LAN
7 41 (8.60%) WAN
8 30 (6.29%) VPN
9 25 (5.24%) LDAP
10 23 (4.82%) Internet
11 21 (4.40%) Skype
11 21 (4.40%) Wireless
12 15 (3.14%) Cisco ASA
12 15 (3.14%) NAS
13 14 (2.94%) VoIP
14 13 (2.73%) Network Security
15 12 (2.52%) Remote Desktop
16 11 (2.31%) VLAN
17 10 (2.10%) Unified Communications
18 9 (1.89%) Intranet
Database & Business Intelligence
1 57 (11.95%) SQL Server
2 15 (3.14%) SQL Server 2008
3 10 (2.10%) BusinessObjects
3 10 (2.10%) SQL Server 2005
4 8 (1.68%) SQL Server 2012
5 3 (0.63%) MySQL
6 2 (0.42%) MS Access
6 2 (0.42%) OLAP
6 2 (0.42%) PostgreSQL
6 2 (0.42%) SQL Server 2000
7 1 (0.21%) Crystal Reports
7 1 (0.21%) FileMaker
7 1 (0.21%) Oracle Database
7 1 (0.21%) Oracle OLAP
7 1 (0.21%) Oracle OWB
7 1 (0.21%) SQL Server 2014
7 1 (0.21%) SQL Server Reporting Services
Development Applications
1 2 (0.42%) Metasploit
1 2 (0.42%) MSI
1 2 (0.42%) StarTeam
2 1 (0.21%) JIRA
General
1 50 (10.48%) Finance
2 13 (2.73%) Back Office
2 13 (2.73%) Banking
3 12 (2.52%) Retail
4 11 (2.31%) Telecoms
5 9 (1.89%) Financial Institution
6 6 (1.26%) Local Government
7 5 (1.05%) Front Office
7 5 (1.05%) Law
8 4 (0.84%) Pharmaceutical
8 4 (0.84%) Retail Banking
9 3 (0.63%) Advertising
9 3 (0.63%) Manufacturing
10 2 (0.42%) Electronics
10 2 (0.42%) Marketing
10 2 (0.42%) Private Banking
11 1 (0.21%) Legal
11 1 (0.21%) Military
11 1 (0.21%) Multimedia
11 1 (0.21%) Polish Language
Libraries, Frameworks & Software Standards
1 9 (1.89%) MSMQ
1 9 (1.89%) RabbitMQ
2 4 (0.84%) .NET
3 3 (0.63%) Software Packaging
3 3 (0.63%) XML
4 2 (0.42%) HTML
4 2 (0.42%) LAPP Stack
4 2 (0.42%) Web Services
5 1 (0.21%) .NET Framework
5 1 (0.21%) 802.1X
5 1 (0.21%) Ajax
5 1 (0.21%) AngularJS
5 1 (0.21%) ASP.NET
5 1 (0.21%) CSS
5 1 (0.21%) jQuery
5 1 (0.21%) LAMP
5 1 (0.21%) ODBC
5 1 (0.21%) WCF
5 1 (0.21%) XHTML
5 1 (0.21%) XML Messaging
Miscellaneous
1 36 (7.55%) Data Centre
2 28 (5.87%) Blackberry
2 28 (5.87%) Clustering
3 24 (5.03%) Analytical Skills
4 13 (2.73%) NHS
5 11 (2.31%) VCE vBlock
6 10 (2.10%) Hedge funds
7 9 (1.89%) Client/Server
7 9 (1.89%) Fat Client
7 9 (1.89%) Thin Client
8 8 (1.68%) Smartphone
9 6 (1.26%) iPhone
9 6 (1.26%) Replication
9 6 (1.26%) Virtual Team
10 5 (1.05%) EPoS
10 5 (1.05%) PDA
10 5 (1.05%) Statistics
11 4 (0.84%) Computer Science
11 4 (0.84%) EMC VNX
11 4 (0.84%) Management Information System
Operating Systems
1 322 (67.51%) Windows
2 219 (45.91%) Windows Server
3 137 (28.72%) Windows Server 2008
4 107 (22.43%) Windows Server 2012
5 90 (18.87%) Windows 7
6 63 (13.21%) Windows Server 2003
7 45 (9.43%) Linux
8 37 (7.76%) Windows 10
9 33 (6.92%) Solaris
10 29 (6.08%) Windows XP
11 24 (5.03%) Windows 8
12 19 (3.98%) Apple iOS
13 16 (3.35%) AIX
14 13 (2.73%) Android
15 12 (2.52%) Red Hat Enterprise Linux
16 11 (2.31%) Unix
17 8 (1.68%) CentOS
18 7 (1.47%) Mac OS
19 6 (1.26%) Ubuntu
20 4 (0.84%) Mac OS X
Processes & Methodologies
1 93 (19.50%) ITIL
2 46 (9.64%) Incident Management
3 44 (9.22%) Change Management
4 30 (6.29%) Performance Monitoring
5 22 (4.61%) Migration
6 18 (3.77%) Service Delivery
7 17 (3.56%) Disaster Recovery
7 17 (3.56%) Problem Management
7 17 (3.56%) Project Management
8 15 (3.14%) Load Balancing
9 14 (2.94%) Change Control
10 13 (2.73%) High Availability
11 12 (2.52%) Patch Management
11 12 (2.52%) Server Building
12 11 (2.31%) Agile Software Development
12 11 (2.31%) Capacity Planning
13 10 (2.10%) Root Cause Analysis
13 10 (2.10%) Server Patching
13 10 (2.10%) Validation
14 9 (1.89%) Mobile Device Management
Programming Languages
1 81 (16.98%) SQL
2 55 (11.53%) PowerShell
3 34 (7.13%) Java
4 6 (1.26%) Python
4 6 (1.26%) VBA
4 6 (1.26%) VBScript
5 5 (1.05%) Perl
6 4 (0.84%) Bash Shell
6 4 (0.84%) Shell Script
6 4 (0.84%) T-SQL
6 4 (0.84%) VB
7 3 (0.63%) C#
7 3 (0.63%) JavaScript
8 1 (0.21%) C
8 1 (0.21%) PHP
8 1 (0.21%) PL/SQL
8 1 (0.21%) R
Qualifications
1 79 (16.56%) Security Cleared
2 58 (12.16%) Microsoft Certification
3 52 (10.90%) SC Cleared
4 38 (7.97%) MCSE
5 37 (7.76%) Cisco Certification
6 26 (5.45%) DV Cleared
7 25 (5.24%) CCNA
8 16 (3.35%) BPSS Clearance
8 16 (3.35%) VMware Certified Professional (VCP)
9 15 (3.14%) CCNP
10 14 (2.94%) Degree
11 13 (2.73%) MCSA
12 9 (1.89%) MCP
13 8 (1.68%) ITIL Certification
14 7 (1.47%) MCITP
15 6 (1.26%) MCTS
15 6 (1.26%) RHCE
16 5 (1.05%) A+ Certification
16 5 (1.05%) ISTQB
17 4 (0.84%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 24 (5.03%) SLA
2 12 (2.52%) Disclosure Scotland
3 2 (0.42%) ISO/IEC 27001
4 1 (0.21%) ISO 9001
4 1 (0.21%) JSP 440
4 1 (0.21%) PCI DSS
4 1 (0.21%) QA
System Software
1 256 (53.67%) Active Directory
2 84 (17.61%) VMware Infrastructure
3 57 (11.95%) XenApp
4 54 (11.32%) Hyper-V
5 27 (5.66%) vSphere
6 22 (4.61%) XenDesktop
7 15 (3.14%) Microsoft App-V
7 15 (3.14%) VMware ESX
8 14 (2.94%) XenServer
9 11 (2.31%) VMware Server
10 10 (2.10%) VMware ESXi
11 9 (1.89%) Virtual Servers
12 8 (1.68%) Virtual Machines
13 7 (1.47%) BitLocker
14 6 (1.26%) DFS Replication
14 6 (1.26%) KVM
15 5 (1.05%) Oracle RAC
15 5 (1.05%) ProxySG
15 5 (1.05%) Terminal Services
16 4 (0.84%) VMware Workstation
Systems Management
1 113 (23.69%) SCCM
2 28 (5.87%) SCOM
3 18 (3.77%) WSUS
4 11 (2.31%) Microsoft Clustering
5 9 (1.89%) EMC NetWorker
5 9 (1.89%) NetBackup
6 6 (1.26%) AirWatch
6 6 (1.26%) Backup Exec
7 5 (1.05%) FortiGate
7 5 (1.05%) Symantec Enterprise Vault
8 4 (0.84%) Nagios
8 4 (0.84%) Netcool
8 4 (0.84%) Symantec Endpoint Protection
8 4 (0.84%) Systems Management Server (SMS)
9 3 (0.63%) McAfee ePO
9 3 (0.63%) SCOrch
9 3 (0.63%) Tivoli Storage Manager
9 3 (0.63%) Veritas Storage Foundation
10 2 (0.42%) SCSM
10 2 (0.42%) SmoothWall
Vendors
1 226 (47.38%) Microsoft
2 221 (46.33%) VMware
3 134 (28.09%) Citrix
4 91 (19.08%) Cisco
5 48 (10.06%) HP
6 32 (6.71%) EMC
7 27 (5.66%) Oracle
8 25 (5.24%) NetApp
9 21 (4.40%) Dell
10 17 (3.56%) AppSense
11 15 (3.14%) IBM
12 13 (2.73%) Symantec
13 11 (2.31%) Apple
13 11 (2.31%) Red Hat
14 10 (2.10%) CheckPoint
14 10 (2.10%) Veeam
15 9 (1.89%) Remedy
16 8 (1.68%) Intel Security
16 8 (1.68%) Mitel
16 8 (1.68%) TIBCO
London
Senitor Associates
Rate: £230 - £250 per day
Posted: 15 hours ago
South East
ReThink Recruitment
Rate: £285 per day
Posted: 6 hours ago
London
Oscar
Rate: £275 per day
Posted: 2 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Rate: £280 - £295 per day
Posted: 2 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £120 to £200 per day
Posted: Yesterday
East Midlands
EMBS Ltd
Rate: up to £300-350 a day
Posted: 3 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 2 days ago
Birmingham, West Midlands (County)
Talent International
Rate: £300 - £350 per day + negotiable
Posted: 3 days ago
Yorkshire
Nigel Frank International Ltd
Rate: £300 - £400 per day
Posted: 3 days ago
London
Thebes IT
Posted: 4 days ago
Woking, Surrey
Valis IT
Rate: From £150 to £200 per day
Posted: 11 days ago
Bath
People Source Consulting
Rate: £250 - £295 per day
Posted: 24 days ago