The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 351 350 296
Rank change year-on-year
-1 -54
Contract jobs requiring a 3rd Line Support 291 255 276
As % of all contract IT jobs located in the UK 0.52% 0.47% 0.58%
As % of the Job Titles category 0.57% 0.51% 0.63%
Number of daily rates quoted 173 146 123
Average daily rate
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of your Daily Rate
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£250 £265 £260
Average daily rate % change year-on-year
-5.66% +1.92%
90% offered a daily rate of more than £175 £164 £167
10% offered a daily rate of more than £375 £375 £375
UK excluding London average daily rate £250 £235 £250
% change year-on-year
+6.38% -6.00%
Number of hourly rates quoted 52 35 48
Average hourly rate £22.50 £21.00 £25.00
Average hourly rate % change year-on-year
+7.14% -16.00%
90% offered a hourly rate of more than £18.00 £16.00 £17.50
10% offered a hourly rate of more than £40.00 £26.79 £66.75
UK excluding London average hourly rate £22.50 £20.60 £24.00
% change year-on-year
+9.21% -14.15%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51461 50245 44013
As % of all contract IT jobs located in the UK 92.30% 92.35% 92.41%
Number of daily rates quoted 31311 30831 25140
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £560 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2031 2007 2180
Average hourly rate £17.15 £17.50 £18.40
Average hourly rate % change year-on-year
-2.00% -4.89%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

3rd Line Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 4 May 2015.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 4 May 2015.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 271 £250 -5.66% 72
London +8 94 £260 -13.33% 21
South East +1 73 £260 +7.77% 13
East of England +2 26 £235 +4.44% 9
South West +22 21 £238 -2.06% 8
West Sussex -8 20 £295 -11.94%
West Midlands -18 18 £275 +10.00% 9
City of London +4 17 £260 -11.86% 4
Oxfordshire -5 17 £230 - 1
North West -22 17 £220 -1.47% 9
East Midlands +7 15 £300 +87.50% 1
Yorkshire -12 11 £288 -8.00% 2
Surrey +8 10 £294 -21.66% 4
Manchester -5 10 £230 +16.30% 7
Oxford -6 9 £265 -
Nottinghamshire +5 8 £285 -
Nottingham +1 8 £285 -
Hampshire -8 8 £232 +22.10% 2
Wiltshire +8 7 £450 +114.28% 4
Essex +3 7 £218 -8.42%
Scotland +2 7 £200 -
Wales +1 7 £325 +103.12%
Crawley +1 7 - -
Berkshire -10 7 £204 -23.73% 4
Ipswich +5 6 £200 -23.07% 1
Suffolk +4 6 £200 -17.52% 1
East Sussex -7 6 - -
Guildford - 6 £294 - 2
Swindon +13 5 £465 +121.42% 2
South Wales +5 5 £325 +103.12%

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 429 (77.16%) Windows
2 326 (58.63%) Active Directory
3 287 (51.62%) VMware
4 252 (45.32%) Windows Server 2008
5 220 (39.57%) Microsoft
6 178 (32.01%) MS Exchange
7 162 (29.14%) Windows Server 2012
8 157 (28.24%) Citrix
9 136 (24.46%) Windows Server 2003
10 132 (23.74%) VMware Infrastructure
11 112 (20.14%) ITIL
12 110 (19.78%) SCCM
13 106 (19.06%) SQL
14 102 (18.35%) Cisco
15 96 (17.27%) Firewall
16 91 (16.37%) SAN
17 89 (16.01%) Windows 7
18 81 (14.57%) Exchange Server 2010
19 80 (14.39%) Hyper-V
20 73 (13.13%) Microsoft Certification
21 72 (12.95%) SQL Server
22 68 (12.23%) DNS
23 64 (11.51%) IIS
24 63 (11.33%) LAN
25 62 (11.15%) WAN
26 59 (10.61%) DHCP
27 56 (10.07%) MCSE
27 56 (10.07%) vSphere
28 55 (9.89%) MS Excel
29 54 (9.71%) XenApp

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 178 (32.01%) MS Exchange
2 81 (14.57%) Exchange Server 2010
3 64 (11.51%) IIS
4 53 (9.53%) SharePoint
5 37 (6.65%) Lync
6 34 (6.12%) Exchange Server 2013
7 31 (5.58%) Exchange Server 2003
8 24 (4.32%) Exchange Server 2007
9 19 (3.42%) Blackberry Enterprise Server
10 11 (1.98%) WebSphere
11 9 (1.62%) IBM Notes
12 8 (1.44%) IBM HTTP Server
13 7 (1.26%) SharePoint 2010
14 5 (0.90%) SharePoint 2013
15 4 (0.72%) Exchange Server 2000
16 3 (0.54%) BizTalk Server
16 3 (0.54%) Documentum
16 3 (0.54%) Apache
17 2 (0.36%) WorkSite
17 2 (0.36%) Office Communications Server
Applications
1 55 (9.89%) MS Excel
2 50 (8.99%) MS Office
Business Applications
1 4 (0.72%) Dynamics CRM
2 2 (0.36%) assyst
3 1 (0.18%) thinkFolio
Cloud Services
1 50 (8.99%) Office 365
2 21 (3.78%) Microsoft Azure
3 14 (2.52%) Amazon AWS
4 2 (0.36%) Virtual Private Cloud
4 2 (0.36%) Cloud Computing
5 1 (0.18%) IaaS
5 1 (0.18%) SaaS
5 1 (0.18%) PaaS
5 1 (0.18%) Mimecast
5 1 (0.18%) Google Cloud Platform
Communications & Networking
1 96 (17.27%) Firewall
2 91 (16.37%) SAN
3 68 (12.23%) DNS
4 63 (11.33%) LAN
5 62 (11.15%) WAN
6 59 (10.61%) DHCP
7 34 (6.12%) VPN
8 32 (5.76%) TCP/IP
9 26 (4.68%) VoIP
10 22 (3.96%) VLAN
11 19 (3.42%) MPLS
12 15 (2.70%) Network Security
13 14 (2.52%) Internet
13 14 (2.52%) Wireless
14 13 (2.34%) iSCSI
15 11 (1.98%) NAS
16 9 (1.62%) HTTP
16 9 (1.62%) Cisco ASA
17 8 (1.44%) BIG-IP
17 8 (1.44%) Cisco Nexus
Database & Business Intelligence
1 72 (12.95%) SQL Server
2 24 (4.32%) SQL Server 2008
3 16 (2.88%) SQL Server 2005
4 8 (1.44%) MySQL
5 5 (0.90%) SQL Server 2012
6 4 (0.72%) JasperReports
6 4 (0.72%) PostgreSQL
7 2 (0.36%) Oracle Database
7 2 (0.36%) SQL Server 2000
8 1 (0.18%) Oracle Database 10g
8 1 (0.18%) Data Mining
8 1 (0.18%) IDOL
8 1 (0.18%) SQL Server Integration Services
8 1 (0.18%) InterSystems Cache
Development Applications
1 5 (0.90%) Octopus Deploy
2 3 (0.54%) MSI
3 1 (0.18%) Ant
3 1 (0.18%) PVCS
3 1 (0.18%) VSS/SourceSafe
3 1 (0.18%) Eclipse
3 1 (0.18%) Maven
3 1 (0.18%) Subversion
General
1 41 (7.37%) Finance
2 13 (2.34%) Telecoms
3 12 (2.16%) Retail
4 6 (1.08%) Legal
5 5 (0.90%) Banking
6 4 (0.72%) Automotive
6 4 (0.72%) Law
7 3 (0.54%) Manufacturing
7 3 (0.54%) Advertising
8 2 (0.36%) Back Office
9 1 (0.18%) Military
9 1 (0.18%) Front Office
9 1 (0.18%) Financial Institution
9 1 (0.18%) Local Government
9 1 (0.18%) Investment Banking
9 1 (0.18%) Marketing
Libraries, Frameworks & Software Standards
1 9 (1.62%) Web Services
2 7 (1.26%) Middleware
3 6 (1.08%) Application Packaging
4 5 (0.90%) .NET
4 5 (0.90%) LAMP
5 4 (0.72%) HTML
6 2 (0.36%) X-Windows
6 2 (0.36%) WebSphere MQ
7 1 (0.18%) J2EE
7 1 (0.18%) ASP.NET
7 1 (0.18%) JSP
7 1 (0.18%) Flash
7 1 (0.18%) Spring
7 1 (0.18%) FIX Protocol
7 1 (0.18%) Java EE
7 1 (0.18%) TIBCO EMS
7 1 (0.18%) LINQ
Miscellaneous
1 27 (4.86%) Blackberry
2 20 (3.60%) Clustering
3 19 (3.42%) Analytical Skills
4 15 (2.70%) NHS
5 14 (2.52%) Management Information System
6 13 (2.34%) Thin Client
6 13 (2.34%) Fat Client
7 12 (2.16%) Replication
8 9 (1.62%) Client/Server
9 8 (1.44%) Computer Science
10 5 (0.90%) Fixed Income
10 5 (0.90%) PDA
10 5 (0.90%) PKI
11 4 (0.72%) iPad
12 3 (0.54%) Hedge funds
12 3 (0.54%) Enterprise Storage
13 2 (0.36%) Video Conferencing
13 2 (0.36%) User Experience
14 1 (0.18%) CLARiiON
14 1 (0.18%) AS400
Operating Systems
1 429 (77.16%) Windows
2 252 (45.32%) Windows Server 2008
3 162 (29.14%) Windows Server 2012
4 136 (24.46%) Windows Server 2003
5 89 (16.01%) Windows 7
6 37 (6.65%) Linux
7 35 (6.29%) Windows XP
8 21 (3.78%) Windows 8
9 13 (2.34%) UNIX
10 12 (2.16%) Windows 2000
11 10 (1.80%) Windows 2000 Server
11 10 (1.80%) Solaris
12 8 (1.44%) Android
13 7 (1.26%) Windows NT
13 7 (1.26%) Windows Vista
14 6 (1.08%) Mac OS X
15 4 (0.72%) Apple iOS
15 4 (0.72%) CentOS
15 4 (0.72%) Red Hat Enterprise Linux
16 3 (0.54%) AIX
Processes & Methodologies
1 112 (20.14%) ITIL
2 29 (5.22%) Change Management
3 28 (5.04%) Migration
4 27 (4.86%) Problem Management
5 21 (3.78%) Disaster Recovery
6 20 (3.60%) Configuration Management
7 17 (3.06%) Service Management
8 14 (2.52%) Business Continuity
8 14 (2.52%) Service Delivery
9 11 (1.98%) Project Management
9 11 (1.98%) Performance Management
10 10 (1.80%) Network Management
10 10 (1.80%) ITSM
11 9 (1.62%) PRINCE2
11 9 (1.62%) Security Management
11 9 (1.62%) BCP
11 9 (1.62%) Business Continuity Planning
11 9 (1.62%) Asset Management
12 8 (1.44%) Mobile Device Management
12 8 (1.44%) Mentoring
Programming Languages
1 106 (19.06%) SQL
2 47 (8.45%) PowerShell
3 15 (2.70%) VBScript
4 12 (2.16%) T-SQL
5 9 (1.62%) Java
6 6 (1.08%) JavaScript
6 6 (1.08%) VB
7 5 (0.90%) Shell Script
8 2 (0.36%) C
9 1 (0.18%) PL/SQL
9 1 (0.18%) Python
9 1 (0.18%) Bash Shell
Qualifications
1 73 (13.13%) Microsoft Certification
2 56 (10.07%) MCSE
3 42 (7.55%) Security Cleared
4 40 (7.19%) Cisco Certification
5 32 (5.76%) MCP
6 30 (5.40%) SC Cleared
7 27 (4.86%) CCNA
8 23 (4.14%) CCNP
9 22 (3.96%) MCITP
10 16 (2.88%) VMware Certified Professional (VCP)
10 16 (2.88%) MCSA
11 14 (2.52%) Degree
12 13 (2.34%) DV Cleared
13 10 (1.80%) MCTS
14 8 (1.44%) CCA
14 8 (1.44%) Citrix Certification
14 8 (1.44%) CCEA
14 8 (1.44%) ITIL Certification
15 6 (1.08%) CCIE
16 5 (0.90%) HND
Quality Assurance & Compliance
1 31 (5.58%) SLA
2 7 (1.26%) ISO/IEC 27001
3 1 (0.18%) QA
System Software
1 326 (58.63%) Active Directory
2 132 (23.74%) VMware Infrastructure
3 80 (14.39%) Hyper-V
4 56 (10.07%) vSphere
5 54 (9.71%) XenApp
6 33 (5.94%) XenDesktop
7 23 (4.14%) VMware ESX
8 12 (2.16%) Citrix Presentation Server
8 12 (2.16%) VMware ESXi
9 11 (1.98%) XenServer
10 10 (1.80%) Terminal Services
11 9 (1.62%) Microsoft App-V
12 8 (1.44%) VMware Server
12 8 (1.44%) NLBS
12 8 (1.44%) vCloud
13 7 (1.26%) Xen
14 5 (0.90%) VMware Workstation
15 4 (0.72%) UAG
15 4 (0.72%) ISA Server
16 3 (0.54%) Forefront TMG
Systems Management
1 110 (19.78%) SCCM
2 37 (6.65%) SCOM
3 26 (4.68%) WSUS
4 13 (2.34%) Backup Exec
5 12 (2.16%) NetBackup
6 8 (1.44%) SCVMM
7 7 (1.26%) Systems Management Server (SMS)
7 7 (1.26%) Nagios
8 5 (0.90%) Icinga
9 4 (0.72%) AirWatch
9 4 (0.72%) Norton AntiVirus
9 4 (0.72%) ARCserve
9 4 (0.72%) Tivoli
10 3 (0.54%) SCDPM
10 3 (0.54%) Forefront Identity Manager
11 2 (0.36%) McAfee ePO
11 2 (0.36%) Hyperic
11 2 (0.36%) FortiGate
11 2 (0.36%) Tivoli Endpoint Manager
12 1 (0.18%) OpenView
Vendors
1 287 (51.62%) VMware
2 220 (39.57%) Microsoft
3 157 (28.24%) Citrix
4 102 (18.35%) Cisco
5 49 (8.81%) HP
6 34 (6.12%) Dell
7 28 (5.04%) NetApp
8 21 (3.78%) CheckPoint
9 19 (3.42%) Symantec
10 15 (2.70%) Oracle
11 14 (2.52%) Juniper
11 14 (2.52%) IBM
11 14 (2.52%) McAfee
12 12 (2.16%) Lotus
12 12 (2.16%) EMC
13 10 (1.80%) Veeam
14 8 (1.44%) Sophos
14 8 (1.44%) CommVault
15 7 (1.26%) Red Hat
16 6 (1.08%) F5
Norwich, Norfolk
Interaction Recruitment PLC
Rate: £200 per day
Posted: 3 days ago
Norfolk
Interaction Recruitment PLC
Rate: £150 - 180 per year
Posted: 3 days ago
London
Explore Group
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £200 - £230 per day
Posted: 5 days ago
City, London
Austin Fraser
Rate: £300 - £360 per day
Posted: 5 days ago
Birmingham
Computer Futures
Rate: competitive
Posted: 5 days ago
Greater Manchester
Opus Recruitment Solutions Ltd
Rate: £200 - £230 per day
Posted: 6 days ago
Hatfield, Hertfordshire
Certes Computing Ltd
Rate: £350 - £400 per day
Posted: 6 days ago
Upminster
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 6 days ago
Swindon
Computer Futures
Rate: £200 - £275 per day
Posted: 7 days ago
London
NFP Group Ltd
Rate: £350 - £425 per day
Posted: 10 days ago
Bristol
Computer Futures
Posted: 13 days ago
Sheffield
Interquest - IQ ERP
Rate: £market rates
Posted: 27 days ago