The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 341 340 322
Rank change year-on-year
-1 -18
Contract jobs requiring a 3rd Line Support 322 294 287
As % of all contract IT jobs located in the UK 0.57% 0.54% 0.56%
As % of the Job Titles category 0.61% 0.58% 0.61%
Number of daily rates quoted 207 173 142
Average daily rate
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of your Daily Rate
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£289 £225 £286
Average daily rate % change year-on-year
+28.33% -21.19%
90% offered a daily rate of more than £195 £170 £200
10% offered a daily rate of more than £375 £350 £350
UK excluding London average daily rate £288 £220 £275
% change year-on-year
+30.68% -20.00%
Number of hourly rates quoted 28 27 40
Average hourly rate £21.00 £20.21 £22.50
Average hourly rate % change year-on-year
+3.93% -10.20%
90% offered a hourly rate of more than £17.00 £15.61 £16.50
10% offered a hourly rate of more than £30.25 £26.73 £27.50
UK excluding London average hourly rate £21.00 £20.00 £22.00
% change year-on-year
+5.00% -9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52643 50594 47358
As % of all contract IT jobs located in the UK 92.46% 92.45% 92.63%
Number of daily rates quoted 33418 30646 27757
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1998 2130
Average hourly rate £17.00 £16.78 £17.85
Average hourly rate % change year-on-year
+1.34% -5.99%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 3 August 2015.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 3 August 2015.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 301 £288 +27.77% 65
London +25 118 £300 +3.27% 24
South East +13 75 £313 +38.88% 11
North West -10 33 £288 +38.38% 11
Manchester +5 28 £288 +57.53% 6
City of London -11 25 £300 +9.09% 5
South West +8 20 £225 -10.00% 4
East of England -27 18 £250 +25.00% 6
Yorkshire -14 17 £219 -18.60% 1
West Yorkshire -11 15 £206 -35.29% 1
Hampshire -2 14 £275 +22.90% 1
West Midlands -12 14 £281 +33.92% 4
Buckinghamshire 0 13 £289 +3.03% 2
Leeds -13 13 £219 -23.91% 1
Berkshire +3 12 £325 +26.21%
Oxfordshire -20 11 £306 +39.20% 2
Surrey -1 10 £300 +18.81% 2
Milton Keynes +4 8 £300 +7.14% 1
Reading -7 8 £325 +26.21%
Wiltshire +7 7 £360 -
Swindon +5 7 £360 -
Oxford -16 6 - -
East Sussex - 6 £360 -
Brighton - 6 £360 -
Wales -5 5 £400 +100.00%
West Sussex -7 5 £363 +3.94%
Norfolk -8 5 £190 -5.00%
East Midlands -21 5 £305 +41.04% 2
Kent +3 4 £275 +4.76% 4
South Wales +2 4 £400 +100.00%

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 3 August 2015, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 460 (75.04%) Windows
2 342 (55.79%) Active Directory
3 320 (52.20%) VMware
4 247 (40.29%) Windows Server 2008
5 231 (37.68%) Microsoft
6 222 (36.22%) MS Exchange
7 185 (30.18%) Citrix
8 167 (27.24%) Windows Server 2012
9 139 (22.68%) VMware Infrastructure
10 138 (22.51%) SQL
11 127 (20.72%) Windows Server 2003
11 127 (20.72%) SCCM
12 126 (20.55%) ITIL
13 111 (18.11%) Cisco
14 109 (17.78%) Exchange Server 2010
15 108 (17.62%) Windows 7
16 106 (17.29%) SAN
17 93 (15.17%) Hyper-V
18 85 (13.87%) Firewall
19 84 (13.70%) DNS
20 79 (12.89%) XenApp
21 76 (12.40%) WAN
21 76 (12.40%) SQL Server
22 74 (12.07%) LAN
22 74 (12.07%) PowerShell
23 73 (11.91%) Microsoft Certification
24 72 (11.75%) MS Excel
24 72 (11.75%) IIS
25 69 (11.26%) DHCP
26 66 (10.77%) MS Office

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 3 August 2015, IT contractor jobs within the UK that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 222 (36.22%) MS Exchange
2 109 (17.78%) Exchange Server 2010
3 72 (11.75%) IIS
4 66 (10.77%) SharePoint
5 63 (10.28%) Lync
6 55 (8.97%) Exchange Server 2013
7 36 (5.87%) Exchange Server 2003
8 32 (5.22%) Exchange Server 2007
9 30 (4.89%) Blackberry Enterprise Server
10 13 (2.12%) SharePoint 2013
11 9 (1.47%) SharePoint 2010
12 5 (0.82%) Tomcat
13 4 (0.65%) JBoss
13 4 (0.65%) Apache
13 4 (0.65%) BizTalk Server
13 4 (0.65%) Exchange Server 2000
14 3 (0.49%) WebSphere
15 2 (0.33%) CMS
15 2 (0.33%) IBM Notes
15 2 (0.33%) WorkSite
Applications
1 72 (11.75%) MS Excel
2 66 (10.77%) MS Office
3 2 (0.33%) MS Project
3 2 (0.33%) Spreadsheet
4 1 (0.16%) AutoCAD
Business Applications
1 11 (1.79%) Dynamics CRM
2 3 (0.49%) SAP CRM
3 2 (0.33%) Remedy ITSM
4 1 (0.16%) Line 500
4 1 (0.16%) Oracle 11i
4 1 (0.16%) Oracle EBS
Cloud Services
1 54 (8.81%) Office 365
2 20 (3.26%) Microsoft Azure
3 10 (1.63%) Amazon AWS
4 3 (0.49%) PaaS
5 2 (0.33%) Virtual Private Cloud
5 2 (0.33%) IaaS
6 1 (0.16%) Google Cloud Platform
6 1 (0.16%) SaaS
6 1 (0.16%) Mimecast
Communications & Networking
1 106 (17.29%) SAN
2 85 (13.87%) Firewall
3 84 (13.70%) DNS
4 76 (12.40%) WAN
5 74 (12.07%) LAN
6 69 (11.26%) DHCP
7 34 (5.55%) VPN
8 28 (4.57%) TCP/IP
9 24 (3.92%) VoIP
9 24 (3.92%) MPLS
10 19 (3.10%) VLAN
11 14 (2.28%) Internet
11 14 (2.28%) BIG-IP
12 13 (2.12%) Wireless
13 12 (1.96%) DSL
13 12 (1.96%) Cisco ASA
14 11 (1.79%) Network Security
14 11 (1.79%) iSCSI
15 10 (1.63%) NetScaler
15 10 (1.63%) NAS
Database & Business Intelligence
1 76 (12.40%) SQL Server
2 22 (3.59%) SQL Server 2008
3 18 (2.94%) SQL Server 2005
4 9 (1.47%) SQL Server 2012
5 6 (0.98%) MySQL
6 5 (0.82%) Oracle Database
7 4 (0.65%) JasperReports
7 4 (0.65%) Crystal Reports
8 3 (0.49%) Oracle Database 11g
8 3 (0.49%) Relational Database
8 3 (0.49%) Oracle Database 12c
9 2 (0.33%) SQL Server Integration Services
9 2 (0.33%) Data Mining
9 2 (0.33%) DB2
9 2 (0.33%) Oracle Database 10g
10 1 (0.16%) BusinessObjects
10 1 (0.16%) SQLPlus
10 1 (0.16%) IDOL
10 1 (0.16%) PostgreSQL
10 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.82%) Ant
1 5 (0.82%) Octopus Deploy
2 4 (0.65%) Maven
3 3 (0.49%) Jenkins
4 1 (0.16%) JIRA
4 1 (0.16%) Oracle APEX
4 1 (0.16%) Visual Studio
4 1 (0.16%) PVCS
4 1 (0.16%) MSI
4 1 (0.16%) Subversion
General
1 49 (7.99%) Finance
2 19 (3.10%) Telecoms
3 14 (2.28%) Retail
4 11 (1.79%) Law
5 8 (1.31%) Banking
6 5 (0.82%) Back Office
7 3 (0.49%) Legal
7 3 (0.49%) Automotive
7 3 (0.49%) Marketing
8 2 (0.33%) Online Betting
8 2 (0.33%) Aerospace
8 2 (0.33%) Manufacturing
8 2 (0.33%) Advertising
8 2 (0.33%) Financial Institution
9 1 (0.16%) Front Office
9 1 (0.16%) Publishing
9 1 (0.16%) Military
9 1 (0.16%) Investment Banking
9 1 (0.16%) General Ledger
9 1 (0.16%) Local Government
Libraries, Frameworks & Software Standards
1 9 (1.47%) Middleware
2 8 (1.31%) Application Packaging
3 5 (0.82%) Web Services
4 4 (0.65%) J2EE
4 4 (0.65%) LAMP
5 3 (0.49%) HTML
5 3 (0.49%) .NET
5 3 (0.49%) X-Windows
5 3 (0.49%) 802.1X
6 2 (0.33%) Spring
6 2 (0.33%) XML
7 1 (0.16%) ODBC
7 1 (0.16%) WSDL
7 1 (0.16%) WebSphere MQ
7 1 (0.16%) COM
7 1 (0.16%) CSS
7 1 (0.16%) JSP
7 1 (0.16%) SOAP
7 1 (0.16%) Java EE
7 1 (0.16%) TIBCO EMS
Miscellaneous
1 36 (5.87%) Blackberry
2 30 (4.89%) Clustering
3 27 (4.40%) Data Centre
4 18 (2.94%) Analytical Skills
5 16 (2.61%) Replication
6 12 (1.96%) NHS
6 12 (1.96%) Management Information System
7 11 (1.79%) Fat Client
7 11 (1.79%) Thin Client
8 9 (1.47%) Client/Server
8 9 (1.47%) PKI
9 7 (1.14%) Computer Science
10 4 (0.65%) iPhone
10 4 (0.65%) User Experience
10 4 (0.65%) iPad
10 4 (0.65%) Fixed Income
10 4 (0.65%) Mainframe
11 3 (0.49%) Private Cloud
12 2 (0.33%) EqualLogic
12 2 (0.33%) Enterprise Storage
Operating Systems
1 460 (75.04%) Windows
2 247 (40.29%) Windows Server 2008
3 167 (27.24%) Windows Server 2012
4 127 (20.72%) Windows Server 2003
5 108 (17.62%) Windows 7
6 47 (7.67%) Linux
7 30 (4.89%) Windows XP
8 22 (3.59%) Windows 8
9 17 (2.77%) UNIX
10 9 (1.47%) Windows 2000 Server
11 8 (1.31%) Solaris
11 8 (1.31%) Android
12 7 (1.14%) Red Hat Enterprise Linux
13 6 (0.98%) Windows 2000
14 5 (0.82%) Apple iOS
15 4 (0.65%) Windows NT
16 3 (0.49%) Windows Vista
16 3 (0.49%) Mac OS X
17 2 (0.33%) SUSE
17 2 (0.33%) Windows Mobile
Processes & Methodologies
1 126 (20.55%) ITIL
2 40 (6.53%) Migration
3 39 (6.36%) Problem Management
4 31 (5.06%) Disaster Recovery
5 29 (4.73%) Change Management
6 25 (4.08%) Service Management
7 24 (3.92%) Service Delivery
8 18 (2.94%) Performance Management
9 17 (2.77%) Business Continuity
10 16 (2.61%) ITSM
11 15 (2.45%) CRM
12 14 (2.28%) Project Management
13 13 (2.12%) BCP
13 13 (2.12%) Incident Management
13 13 (2.12%) Business Continuity Planning
14 12 (1.96%) Kalman Filter
14 12 (1.96%) Root Cause Analysis
15 11 (1.79%) Performance Tuning
16 10 (1.63%) Configuration Management
16 10 (1.63%) PRINCE2
Programming Languages
1 138 (22.51%) SQL
2 74 (12.07%) PowerShell
3 30 (4.89%) VBScript
4 16 (2.61%) VB
4 16 (2.61%) T-SQL
5 11 (1.79%) Shell Script
6 8 (1.31%) Java
7 5 (0.82%) C
8 4 (0.65%) JavaScript
8 4 (0.65%) Python
9 2 (0.33%) PL/SQL
10 1 (0.16%) Bash Shell
10 1 (0.16%) Perl
10 1 (0.16%) C#
10 1 (0.16%) COBOL
Qualifications
1 73 (11.91%) Microsoft Certification
2 55 (8.97%) MCSE
3 48 (7.83%) Security Cleared
4 40 (6.53%) Cisco Certification
5 39 (6.36%) SC Cleared
6 29 (4.73%) CCNA
7 24 (3.92%) MCSA
8 23 (3.75%) MCP
9 22 (3.59%) VMware Certified Professional (VCP)
10 18 (2.94%) MCITP
11 15 (2.45%) CCNP
12 14 (2.28%) Degree
13 13 (2.12%) CCA
13 13 (2.12%) Citrix Certification
14 8 (1.31%) DV Cleared
15 7 (1.14%) MCTS
16 5 (0.82%) ITIL Certification
17 4 (0.65%) Network+ Certification
17 4 (0.65%) A+ Certification
17 4 (0.65%) HND
Quality Assurance & Compliance
1 28 (4.57%) SLA
2 9 (1.47%) ISO/IEC 27001
3 1 (0.16%) QA
System Software
1 342 (55.79%) Active Directory
2 139 (22.68%) VMware Infrastructure
3 93 (15.17%) Hyper-V
4 79 (12.89%) XenApp
5 65 (10.60%) vSphere
6 30 (4.89%) XenDesktop
6 30 (4.89%) VMware ESX
7 21 (3.43%) VMware ESXi
8 14 (2.28%) Microsoft App-V
9 12 (1.96%) NLBS
9 12 (1.96%) Citrix Presentation Server
10 11 (1.79%) Xen
11 9 (1.47%) VMware Workstation
11 9 (1.47%) Terminal Services
11 9 (1.47%) vCloud
12 6 (0.98%) XenServer
13 5 (0.82%) DFS Replication
13 5 (0.82%) Forefront TMG
13 5 (0.82%) UAG
14 2 (0.33%) VMware Server
Systems Management
1 127 (20.72%) SCCM
2 53 (8.65%) SCOM
3 31 (5.06%) WSUS
4 22 (3.59%) Backup Exec
5 14 (2.28%) NetBackup
6 9 (1.47%) Nagios
7 8 (1.31%) SCVMM
7 8 (1.31%) SCDPM
8 7 (1.14%) Forefront Identity Manager
8 7 (1.14%) Systems Management Server (SMS)
8 7 (1.14%) Tivoli
8 7 (1.14%) AirWatch
9 6 (0.98%) Symantec Enterprise Vault
10 5 (0.82%) Icinga
10 5 (0.82%) SolarWinds Orion
11 4 (0.65%) McAfee ePO
11 4 (0.65%) OVSD
11 4 (0.65%) HP Data Protector
12 3 (0.49%) OpenView
13 2 (0.33%) ARCserve
Vendors
1 320 (52.20%) VMware
2 231 (37.68%) Microsoft
3 185 (30.18%) Citrix
4 111 (18.11%) Cisco
5 61 (9.95%) HP
6 30 (4.89%) CheckPoint
7 28 (4.57%) Dell
8 25 (4.08%) Symantec
9 23 (3.75%) Sophos
10 22 (3.59%) NetApp
11 21 (3.43%) McAfee
12 18 (2.94%) Oracle
13 14 (2.28%) Juniper
14 12 (1.96%) IBM
14 12 (1.96%) Veeam
15 11 (1.79%) F5
16 10 (1.63%) Red Hat
17 8 (1.31%) Apple
17 8 (1.31%) Avaya
17 8 (1.31%) EMC
London
Comtecs
Rate: £250 - £300 Per Day Windows Server 2008/2012, Active Directory/Group P
Posted: 3 days ago
North East
Northern Recruitment Group
Rate: £Negotiable
Posted: 3 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Rate: From £250 to £300 per annum
Posted: 3 days ago
City, London
Capita Resourcing - IT Resourcing
Rate: £150 - £210 per day
Posted: 4 days ago
London
Capita - ITIN
Rate: £289.25 per day
Posted: 4 days ago
City, London
Pioneer Search
Rate: £425 - £475 per day
Posted: 5 days ago
London
Marcus Donald People
Rate: £200 - £250 per day
Posted: 6 days ago
Lancashire
Computer Futures
Rate: £250 - £300 per day + competitive
Posted: 7 days ago
London
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 11 days ago