The statistics below represent IT contracts advertised across the UK that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 375 340 373
Rank change year-on-year
-35 +33
Contract jobs requiring a 3rd Line Support 288 333 268
As % of all contract IT jobs located in the UK 0.52% 0.59% 0.48%
As % of the Job Titles category 0.54% 0.62% 0.51%
Number of daily rates quoted 185 195 159
Median daily rate £275 £250 £265
Median daily rate % change year-on-year
+10.00% -5.66%
90% offered a daily rate of more than £188 £178 £162
10% offered a daily rate of more than £375 £375 £375
UK excluding London median daily rate £275 £250 £238
% change year-on-year
+10.00% +5.26%
Number of hourly rates quoted 17 58 34
Median hourly rate £21.33 £22.50 £21.00
Median hourly rate % change year-on-year
-5.20% +7.14%
90% offered a hourly rate of more than £17.50 £18.00 £16.00
10% offered a hourly rate of more than £37.50 £40.00 £26.97
UK excluding London median hourly rate £21.33 £22.50 £20.60
% change year-on-year
-5.20% +9.21%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52905 53749 52268
As % of all contract IT jobs located in the UK 94.91% 94.76% 94.33%
Number of daily rates quoted 34482 32631 31888
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1534 2150 2151
Median hourly rate £17.56 £17.50 £17.50
Median hourly rate % change year-on-year
+0.34% -
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

3rd Line Support
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the UK

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support within the UK.

3rd Line Support Daily Rate Trend in the UK

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 2 May 2016.

3rd Line Support Daily Rate Histogram in the UK

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support within the UK.

3rd Line Support Hourly Rate Trend in the UK

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support within the UK over the 3 months to 2 May 2016.

3rd Line Support Hourly Rate Histogram in the UK

3rd Line Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 273 £275 +7.84% 46
London -57 76 £278 +6.73% 11
South East -31 69 £275 +2.80% 11
South West +11 34 £225 -2.70% 3
Berkshire +20 23 £283 +38.48% 4
North West -5 17 £300 +30.43% 6
North East - 17 £280 - 1
Newcastle upon Tyne - 17 £280 - 1
Tyne and Wear - 17 £280 - 1
Yorkshire +3 16 £275 -4.34% 6
East of England -14 15 £240 +6.66% 1
East Midlands +7 14 £250 -16.66% 3
Hampshire -1 14 £300 +3.44% 4
West Midlands -17 13 £300 +9.09% 4
Manchester 0 12 £263 +6.59% 4
Reading +2 11 £315 +54.41% 2
Oxfordshire -2 11 £225 -2.17% 1
City of London +21 10 £268 +4.90% 1
Hertfordshire +17 10 £233 -15.45% 1
Gloucestershire +10 9 £145 -34.83%
Oxford +9 8 £200 -24.52%
Surrey -15 8 £256 -12.76%
West Yorkshire +1 7 £250 +25.00% 6
Bristol 0 7 £230 -12.38%
Wiltshire 0 7 £325 -27.77%
Scotland -18 7 £325 +62.50% 2
Leicestershire +10 6 £290 -3.33%
Gloucester +6 6 - -
Wales +2 6 £225 -30.76%
South Wales -7 6 £225 -30.76%

3rd Line Support Skill Set
Top 30 Related IT Skills

For the 6 months to 2 May 2016, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support in the job title.

1 431 (73.80%) Windows
2 348 (59.59%) Active Directory
3 299 (51.20%) Windows Server
4 288 (49.32%) VMware
5 216 (36.99%) Microsoft
6 188 (32.19%) Windows Server 2008
7 161 (27.57%) Citrix
8 146 (25.00%) Windows Server 2012
9 133 (22.77%) VMware Infrastructure
10 130 (22.26%) MS Exchange
11 117 (20.03%) Windows 7
12 105 (17.98%) Cisco
13 94 (16.10%) ITIL
14 93 (15.92%) Windows Server 2003
15 89 (15.24%) DNS
15 89 (15.24%) Office 365
16 82 (14.04%) SQL
17 80 (13.70%) SAN
17 80 (13.70%) SCCM
18 77 (13.18%) DHCP
19 76 (13.01%) Finance
20 71 (12.16%) XenApp
21 69 (11.82%) PowerShell
22 65 (11.13%) SQL Server
22 65 (11.13%) Exchange Server 2010
23 62 (10.62%) Hyper-V
24 61 (10.45%) Firewall
25 60 (10.27%) Security Cleared
26 59 (10.10%) HP
27 57 (9.76%) Linux

3rd Line Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 130 (22.26%) MS Exchange
2 65 (11.13%) Exchange Server 2010
3 56 (9.59%) SharePoint
4 39 (6.68%) Skype for Business
5 32 (5.48%) IIS
6 28 (4.79%) Exchange Server 2013
7 16 (2.74%) Exchange Server 2007
8 15 (2.57%) Blackberry Enterprise Server
9 11 (1.88%) Exchange Server 2003
10 9 (1.54%) IBM Notes
11 7 (1.20%) SharePoint 2010
12 5 (0.86%) WordPress
13 4 (0.68%) Apache
14 3 (0.51%) BizTalk Server
14 3 (0.51%) Tomcat
15 2 (0.34%) CMS
15 2 (0.34%) IBM Domino
15 2 (0.34%) Live Communications Server
15 2 (0.34%) Oracle SOA Suite
15 2 (0.34%) SharePoint Server
Applications
1 53 (9.08%) MS Excel
1 53 (9.08%) MS Office
2 9 (1.54%) MS Visio
3 1 (0.17%) MS PowerPoint
Business Applications
1 5 (0.86%) Eikon
1 5 (0.86%) SAP Oil and Gas
2 3 (0.51%) Dynamics CRM
3 1 (0.17%) Markit EDM
3 1 (0.17%) Maximo
3 1 (0.17%) Sage 200
3 1 (0.17%) SAP HCM
3 1 (0.17%) Unit4 Business World
Cloud Services
1 89 (15.24%) Office 365
2 17 (2.91%) Microsoft Azure
3 9 (1.54%) Amazon AWS
4 6 (1.03%) OneDrive
5 5 (0.86%) Yammer
6 1 (0.17%) Amazon EC2
6 1 (0.17%) Azure Active Directory
6 1 (0.17%) Cloud Computing
6 1 (0.17%) Google Apps
6 1 (0.17%) IBM PureFlex
6 1 (0.17%) Mimecast
6 1 (0.17%) SaaS
6 1 (0.17%) SoftLayer
Communications & Networking
1 89 (15.24%) DNS
2 80 (13.70%) SAN
3 77 (13.18%) DHCP
4 61 (10.45%) Firewall
5 56 (9.59%) LAN
6 50 (8.56%) WAN
7 45 (7.71%) TCP/IP
8 28 (4.79%) VPN
9 22 (3.77%) VoIP
10 19 (3.25%) NAS
10 19 (3.25%) Wi-Fi
11 18 (3.08%) Internet
12 14 (2.40%) NetScaler
13 13 (2.23%) Skype
14 12 (2.05%) Remote Desktop
15 11 (1.88%) Wireless
16 10 (1.71%) SSL
16 10 (1.71%) VLAN
17 9 (1.54%) Intranet
18 8 (1.37%) Network Security
Database & Business Intelligence
1 65 (11.13%) SQL Server
2 19 (3.25%) SQL Server 2012
3 14 (2.40%) SQL Server 2008
4 8 (1.37%) SQL Server 2005
5 5 (0.86%) BusinessObjects
6 4 (0.68%) Oracle Database
7 3 (0.51%) SQL Server 2000
8 2 (0.34%) MS Access
9 1 (0.17%) DB2
9 1 (0.17%) EDRMS
9 1 (0.17%) GIS
9 1 (0.17%) MySQL
9 1 (0.17%) Oracle Database 10g
9 1 (0.17%) Oracle Database 11g
Development Applications
1 4 (0.68%) JIRA
2 3 (0.51%) Fiddler
2 3 (0.51%) Git (software)
2 3 (0.51%) Oracle APEX
2 3 (0.51%) Subversion
2 3 (0.51%) Team Foundation Server
3 2 (0.34%) Eclipse
3 2 (0.34%) Maven
3 2 (0.34%) Visual Studio
4 1 (0.17%) LSMW
4 1 (0.17%) MSI
General
1 76 (13.01%) Finance
2 25 (4.28%) Banking
3 20 (3.42%) Telecoms
4 16 (2.74%) Retail
5 14 (2.40%) Back Office
6 13 (2.23%) Investment Banking
7 10 (1.71%) Advertising
7 10 (1.71%) Manufacturing
8 8 (1.37%) Legal
9 6 (1.03%) Law
9 6 (1.03%) Marketing
10 5 (0.86%) Electronics
11 4 (0.68%) Billing
11 4 (0.68%) Local Government
11 4 (0.68%) Publishing
12 2 (0.34%) Online Betting
12 2 (0.34%) Pharmaceutical
13 1 (0.17%) Financial Institution
13 1 (0.17%) Front Office
13 1 (0.17%) Military
Libraries, Frameworks & Software Standards
1 15 (2.57%) .NET
2 10 (1.71%) Web Services
3 4 (0.68%) Middleware
4 3 (0.51%) Hibernate
4 3 (0.51%) jQuery
4 3 (0.51%) Oracle Fusion
4 3 (0.51%) RESTful
4 3 (0.51%) SOAP
5 2 (0.34%) Java SE
5 2 (0.34%) Lucene
5 2 (0.34%) NHibernate
5 2 (0.34%) WAP
5 2 (0.34%) Windows Identity Foundation
5 2 (0.34%) XML
6 1 (0.17%) COM
6 1 (0.17%) CSS
6 1 (0.17%) J2EE
6 1 (0.17%) Java EE
6 1 (0.17%) JSF
6 1 (0.17%) XSLT
Miscellaneous
1 28 (4.79%) Data Centre
2 17 (2.91%) Replication
3 15 (2.57%) Blackberry
4 14 (2.40%) Driving Licence
5 12 (2.05%) Clustering
6 11 (1.88%) Analytical Skills
6 11 (1.88%) Client/Server
7 9 (1.54%) Video Conferencing
8 8 (1.37%) EMC VNX
8 8 (1.37%) Fat Client
8 8 (1.37%) Hedge funds
8 8 (1.37%) NHS
8 8 (1.37%) PKI
8 8 (1.37%) Thin Client
9 7 (1.20%) Computer Science
9 7 (1.20%) EMC VMAX
10 6 (1.03%) HP Storage
10 6 (1.03%) Management Information System
11 5 (0.86%) Enterprise Software
12 4 (0.68%) VCE vBlock
Operating Systems
1 431 (73.80%) Windows
2 299 (51.20%) Windows Server
3 188 (32.19%) Windows Server 2008
4 146 (25.00%) Windows Server 2012
5 117 (20.03%) Windows 7
6 93 (15.92%) Windows Server 2003
7 57 (9.76%) Linux
8 35 (5.99%) Windows XP
9 33 (5.65%) Windows 8
10 26 (4.45%) Unix
11 17 (2.91%) Windows 10
12 10 (1.71%) Mac OS X
13 9 (1.54%) Android
14 6 (1.03%) AIX
14 6 (1.03%) Red Hat Enterprise Linux
15 5 (0.86%) Solaris
16 3 (0.51%) Mac OS
16 3 (0.51%) Windows 2000 Server
17 2 (0.34%) CentOS
17 2 (0.34%) Windows 2000
Processes & Methodologies
1 94 (16.10%) ITIL
2 44 (7.53%) Migration
3 35 (5.99%) Disaster Recovery
4 26 (4.45%) Problem Management
5 25 (4.28%) Service Delivery
6 17 (2.91%) Incident Management
7 16 (2.74%) Change Management
8 14 (2.40%) Asset Management
8 14 (2.40%) Service Management
9 13 (2.23%) Application Packaging
10 12 (2.05%) Infrastructure Management
10 12 (2.05%) Patch Management
10 12 (2.05%) Server Building
11 10 (1.71%) Mentoring
12 9 (1.54%) Configuration Management
12 9 (1.54%) Performance Management
12 9 (1.54%) Project Management
13 8 (1.37%) CRM
13 8 (1.37%) Data Protection
13 8 (1.37%) Risk Management
Programming Languages
1 82 (14.04%) SQL
2 69 (11.82%) PowerShell
3 21 (3.60%) Java
4 19 (3.25%) VBScript
5 8 (1.37%) C#
6 5 (0.86%) JavaScript
7 4 (0.68%) C
8 3 (0.51%) Bash Shell
8 3 (0.51%) PL/SQL
8 3 (0.51%) Python
9 2 (0.34%) C++
9 2 (0.34%) COBOL
9 2 (0.34%) Perl
9 2 (0.34%) PHP
9 2 (0.34%) VB
10 1 (0.17%) Ruby
10 1 (0.17%) Shell Script
10 1 (0.17%) VBA
Qualifications
1 60 (10.27%) Security Cleared
2 56 (9.59%) Microsoft Certification
3 43 (7.36%) Cisco Certification
4 39 (6.68%) MCSE
5 37 (6.34%) SC Cleared
6 29 (4.97%) CCNA
7 22 (3.77%) CCNP
8 17 (2.91%) MCP
9 15 (2.57%) DV Cleared
10 13 (2.23%) Degree
11 12 (2.05%) MCITP
12 10 (1.71%) MCSA
13 7 (1.20%) BPSS Clearance
13 7 (1.20%) DBS Check
13 7 (1.20%) VMware Certified Professional (VCP)
14 6 (1.03%) MCTS
15 4 (0.68%) Citrix Certification
16 3 (0.51%) CCA
16 3 (0.51%) CCIE
16 3 (0.51%) ITIL Certification
Quality Assurance & Compliance
1 33 (5.65%) SLA
2 5 (0.86%) Disclosure Scotland
3 4 (0.68%) ISO/IEC 27001
4 3 (0.51%) PCI DSS
4 3 (0.51%) QA
5 1 (0.17%) Data Quality
System Software
1 348 (59.59%) Active Directory
2 133 (22.77%) VMware Infrastructure
3 71 (12.16%) XenApp
4 62 (10.62%) Hyper-V
5 51 (8.73%) vSphere
6 46 (7.88%) XenDesktop
7 26 (4.45%) VMware ESX
8 23 (3.94%) VMware ESXi
8 23 (3.94%) XenServer
9 13 (2.23%) Microsoft App-V
10 7 (1.20%) NFS
11 6 (1.03%) BitLocker
11 6 (1.03%) Terminal Services
11 6 (1.03%) vCloud
12 4 (0.68%) Citrix Presentation Server
12 4 (0.68%) VMware Server
13 3 (0.51%) MetaFrame
14 2 (0.34%) Firmware
14 2 (0.34%) Shibboleth
14 2 (0.34%) Veritas Cluster Server
Systems Management
1 80 (13.70%) SCCM
2 29 (4.97%) WSUS
3 25 (4.28%) SCOM
4 9 (1.54%) Backup Exec
4 9 (1.54%) NetBackup
5 7 (1.20%) SCVMM
6 6 (1.03%) SCOrch
6 6 (1.03%) Windows Intune
7 4 (0.68%) EMC NetWorker
7 4 (0.68%) Norton AntiVirus
7 4 (0.68%) OpenView Configuration Management
7 4 (0.68%) Tivoli Storage Manager
8 3 (0.51%) Bacula
8 3 (0.51%) Cacti
8 3 (0.51%) Casper Suite
8 3 (0.51%) EMC VPLEX
8 3 (0.51%) HP SIM
8 3 (0.51%) SmoothWall
8 3 (0.51%) Systems Management Server (SMS)
8 3 (0.51%) ZABBIX
Vendors
1 288 (49.32%) VMware
2 216 (36.99%) Microsoft
3 161 (27.57%) Citrix
4 105 (17.98%) Cisco
5 59 (10.10%) HP
6 26 (4.45%) NetApp
7 25 (4.28%) Oracle
8 22 (3.77%) AppSense
8 22 (3.77%) EMC
9 19 (3.25%) IBM
10 17 (2.91%) Dell
11 12 (2.05%) Bloomberg
11 12 (2.05%) Symantec
12 11 (1.88%) CheckPoint
13 10 (1.71%) Avaya
14 9 (1.54%) Juniper
14 9 (1.54%) Veeam
15 8 (1.37%) Lotus
15 8 (1.37%) Reuters
15 8 (1.37%) SAP
London
Careerwise UK Limited
Rate: £300 - £400 per day
Posted: 3 days ago
East London
Lorien Resourcing
Rate: £240 - £250 per day
Posted: 3 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Rate: £240 - £280 per day
Posted: 4 days ago
Edinburgh, Midlothian
Senitor Associates
Rate: £250 - £350 per day
Posted: 4 days ago
Manchester
G2 Recruitment
Rate: £200 - 250 per day
Posted: 4 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Posted: 5 days ago
Taunton, Somerset
Reed Technology
Rate: £250 - £300 per day
Posted: 6 days ago
Bath
People Source Consulting
Rate: £275 - £300 per day
Posted: 11 days ago
Newbury
Hays Specialist Recruitment
Rate: £34000 - £35000 per day + Circa £35'000
Posted: 20 days ago
Preston
Computer Futures
Rate: competitive
Posted: 20 days ago
London
G2 Recruitment
Rate: £450 - 550 per day
Posted: 25 days ago
Glasgow
Cathcart Associates
Rate: £300 per day
Posted: 26 days ago