SLA Contracts in Scotland

Service Level Agreement (SLA)
UK > Scotland

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 91 146 109
Rank change year-on-year +55 -37 +24
Contract jobs citing SLA 37 17 71
As % of all contract jobs advertised in Scotland 1.67% 0.59% 2.02%
As % of the Quality Assurance & Compliance category 8.83% 2.99% 10.26%
Number of daily rates quoted 19 13 44
10th Percentile £167 £131 £136
25th Percentile £220 £150 £163
Median daily rate (50th Percentile) £282 £170 £223
Median % change year-on-year +65.88% -23.60% -42.95%
75th Percentile £366 £188 £406
90th Percentile £600 £194 £552
UK median daily rate £330 £298 £375
% change year-on-year +10.92% -20.56% -6.38%
Number of hourly rates quoted 6 0 6
10th Percentile £13.85 - £13.78
25th Percentile £16.18 - £15.53
Median hourly rate £17.36 - £18.13
75th Percentile £18.20 - £32.38
90th Percentile £18.27 - £38.25
UK median hourly rate £14.75 £18.50 £16.85
% change year-on-year -20.27% +9.79% +20.36%

All Quality Assurance and Compliance Skills
Scotland

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 419 568 692
As % of all contract IT jobs advertised in Scotland 18.87% 19.85% 19.65%
Number of daily rates quoted 262 479 509
10th Percentile £184 £213 £217
25th Percentile £319 £400 £338
Median daily rate (50th Percentile) £450 £475 £425
Median % change year-on-year -5.26% +11.76% +2.41%
75th Percentile £538 £550 £538
90th Percentile £624 £639 £600
UK median daily rate £510 £525 £513
% change year-on-year -2.86% +2.44% +7.89%
Number of hourly rates quoted 18 3 13
10th Percentile £15.32 £26.25 £15.53
25th Percentile £16.18 £34.30 £20.00
Median hourly rate £18.27 £47.73 £33.00
Median % change year-on-year -61.72% +44.64% +37.50%
75th Percentile £51.28 £50.74 £43.50
90th Percentile £60.75 £52.55 £52.60
UK median hourly rate £21.00 £37.50 £28.00
% change year-on-year -44.00% +33.93% +33.02%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing SLA in Scotland.

Daily rate trend for SLA in Scotland

SLA
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing SLA in Scotland over the 6 months to 29 April 2024.

Daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing SLA in Scotland.

Hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +45 17 £281 +72.92% 5
Glasgow +7 8 £263 - 10
South Lanarkshire +4 6 £600 +50.00%
Aberdeen - 2 - -
Lanarkshire - 2 - - 3
Midlothian - 1 - - 1
SLA
UK

SLA
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) Microsoft Exchange
2 1 (2.70%) OpenStack
Applications
1 10 (27.03%) Microsoft Office
2 3 (8.11%) Microsoft Excel
3 2 (5.41%) Microsoft PowerPoint
Business Applications
1 1 (2.70%) assyst
Cloud Services
1 2 (5.41%) Microsoft 365
1 2 (5.41%) OneDrive
1 2 (5.41%) Power Platform
2 1 (2.70%) AWS
2 1 (2.70%) Power Automate
Communications & Networking
1 6 (16.22%) VoIP
2 5 (13.51%) Remote Desktop
3 1 (2.70%) DNS
3 1 (2.70%) Firewall
3 1 (2.70%) TCP/IP
3 1 (2.70%) VLAN
3 1 (2.70%) VSAN
Database & Business Intelligence
1 2 (5.41%) Power BI
Development Applications
1 10 (27.03%) JIRA
General
1 17 (45.95%) Social Skills
2 11 (29.73%) Public Sector
3 7 (18.92%) Finance
4 5 (13.51%) Billing
4 5 (13.51%) Organisational Skills
5 3 (8.11%) Banking
6 2 (5.41%) Financial Institution
6 2 (5.41%) Manufacturing
6 2 (5.41%) Pharmaceutical
6 2 (5.41%) Presentation Skills
7 1 (2.70%) Analytical Skills
7 1 (2.70%) Inclusion and Diversity
7 1 (2.70%) Marketing
Job Titles
1 8 (21.62%) Consultant
2 7 (18.92%) Analyst
2 7 (18.92%) Management Consultant
2 7 (18.92%) Service Management Consultant
3 6 (16.22%) Support Engineer
3 6 (16.22%) VoIP Engineer
4 5 (13.51%) Voice Engineer
5 4 (10.81%) Support Analyst
6 3 (8.11%) 1st Line Support
6 3 (8.11%) 2nd Line Support
6 3 (8.11%) 2nd Line Support Analyst
6 3 (8.11%) Commercial Manager
6 3 (8.11%) Contracts Manager
6 3 (8.11%) Desktop Engineer
6 3 (8.11%) Desktop Support
6 3 (8.11%) Desktop Support Engineer
6 3 (8.11%) Infrastructure Engineer
7 2 (5.41%) 1st Line Support Engineer
7 2 (5.41%) 3rd Line Support Engineer
7 2 (5.41%) Windows Engineer
Libraries, Frameworks & Software Standards
1 1 (2.70%) WebRTC
Miscellaneous
1 6 (16.22%) Private Cloud
2 5 (13.51%) Data Centre
3 4 (10.81%) Public Cloud
4 2 (5.41%) Biopharmaceutical
4 2 (5.41%) Clustering
4 2 (5.41%) Hedge funds
4 2 (5.41%) Management Information System
4 2 (5.41%) Renewable Energy
Operating Systems
1 10 (27.03%) Windows
2 5 (13.51%) Mac OS X
3 4 (10.81%) Windows 10
4 2 (5.41%) Android
4 2 (5.41%) Linux
4 2 (5.41%) Red Hat Enterprise Linux
4 2 (5.41%) Solaris
4 2 (5.41%) Windows Server 2016
5 1 (2.70%) Windows Server
5 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 13 (35.14%) Service Management
2 12 (32.43%) Agile
3 9 (24.32%) ITIL
3 9 (24.32%) Process Management
3 9 (24.32%) Roadmaps
4 8 (21.62%) ITSM
4 8 (21.62%) Requirements Gathering
5 7 (18.92%) Coaching
5 7 (18.92%) Customer Service
5 7 (18.92%) Service Delivery
6 6 (16.22%) Proactive Monitoring
7 5 (13.51%) Decision-Making
8 4 (10.81%) Asset Management
8 4 (10.81%) Business Transformation
8 4 (10.81%) Time Management
9 3 (8.11%) Change Control
9 3 (8.11%) Change Management
9 3 (8.11%) Contract Management
9 3 (8.11%) Customer Requirements
9 3 (8.11%) Product Management
Programming Languages
1 1 (2.70%) PowerShell
Qualifications
1 9 (24.32%) Security Cleared
2 7 (18.92%) SC Cleared
3 5 (13.51%) Degree
4 2 (5.41%) MCP
4 2 (5.41%) RHCE
Quality Assurance & Compliance
1 7 (18.92%) QA
2 2 (5.41%) Accessibility
2 2 (5.41%) Disclosure Scotland
System Software
1 4 (10.81%) Active Directory
2 2 (5.41%) KVM
3 1 (2.70%) VMware ESXi
3 1 (2.70%) VMware NSX
Systems Management
1 2 (5.41%) SCCM
2 1 (2.70%) Active Directory Federation Services
2 1 (2.70%) vRealize
Vendors
1 16 (43.24%) Microsoft
2 10 (27.03%) ServiceNow
3 5 (13.51%) Apple
4 2 (5.41%) Red Hat
5 1 (2.70%) Computacenter
5 1 (2.70%) IFS
5 1 (2.70%) VMware