The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 162 151 121
Rank change year-on-year
-11 -30
Permanent jobs requiring a 3rd Line Support 11 13 32
As % of all permanent IT jobs located in Scotland 0.30% 0.40% 1.00%
As % of the Job Titles category 0.31% 0.42% 1.07%
Number of salaries quoted 3 11 29
Average salary £35,000 £32,400 £31,500
Average salary % change year-on-year
+8.02% +2.85%
90% offered a salary of more than £33,000 £30,000 £27,500
10% offered a salary of more than £37,800 £40,000 £35,500
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3522 3129 2977
As % of all permanent IT jobs located in Scotland 94.70% 95.43% 92.60%
Number of salaries quoted 2304 2069 2077
Average salary £40,000 £40,500 £38,500
Average salary % change year-on-year
-1.23% +5.19%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

3rd Line Support Salary Trend in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -7 7 - - 2
North Lanarkshire -3 2 £33,750 +3.84%
Glasgow -13 2 £38,500 +28.33% 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 25 July 2014, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 29 (85.29%) Microsoft
2 22 (64.71%) MS Excel
3 21 (61.76%) Citrix
4 20 (58.82%) VMware
5 19 (55.88%) Windows
6 15 (44.12%) Active Directory
6 15 (44.12%) Finance
7 14 (41.18%) Windows Server 2008
8 13 (38.24%) VMware Infrastructure
9 12 (35.29%) Windows Server 2003
9 12 (35.29%) Clustering
10 11 (32.35%) Hyper-V
10 11 (32.35%) EMC
10 11 (32.35%) SLA
11 10 (29.41%) DNS
11 10 (29.41%) UNIX
11 10 (29.41%) MCSE
11 10 (29.41%) MS Exchange
11 10 (29.41%) Microsoft Certification
11 10 (29.41%) NetApp
11 10 (29.41%) MCITP
12 9 (26.47%) Data Protection
12 9 (26.47%) Cisco
13 6 (17.65%) Cisco Nexus
14 5 (14.71%) Solaris
14 5 (14.71%) CommVault
14 5 (14.71%) PowerShell
14 5 (14.71%) NetBackup
14 5 (14.71%) Backup Exec
15 4 (11.76%) XenApp

3rd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 25 July 2014, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (29.41%) MS Exchange
2 3 (8.82%) SharePoint
3 1 (2.94%) Exchange Server 2007
3 1 (2.94%) Exchange Server 2010
Applications
1 22 (64.71%) MS Excel
2 3 (8.82%) MS Office
Business Applications
1 1 (2.94%) Dynamics CRM
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 10 (29.41%) DNS
2 6 (17.65%) Cisco Nexus
3 4 (11.76%) NetScaler
4 3 (8.82%) WAN
4 3 (8.82%) LAN
4 3 (8.82%) Firewall
5 2 (5.88%) BIG-IP
5 2 (5.88%) Wireshark
5 2 (5.88%) WLAN
5 2 (5.88%) SAN
5 2 (5.88%) F5 BIG-IP LTM
5 2 (5.88%) F5 BIG-IP GTM
6 1 (2.94%) Structured Cabling
6 1 (2.94%) PPP
6 1 (2.94%) VPN
6 1 (2.94%) HSRP
6 1 (2.94%) OSPF
6 1 (2.94%) BGP
6 1 (2.94%) ATM
6 1 (2.94%) ISDN
Database & Business Intelligence
1 3 (8.82%) SQL Server
Development Applications
1 2 (5.88%) Fiddler
General
1 15 (44.12%) Finance
2 3 (8.82%) Law
3 2 (5.88%) Retail
3 2 (5.88%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.88%) .NET
1 2 (5.88%) Application Packaging
2 1 (2.94%) XML
Miscellaneous
1 12 (35.29%) Clustering
2 2 (5.88%) CMDB
3 1 (2.94%) Enterprise Software
3 1 (2.94%) Statistics
Operating Systems
1 19 (55.88%) Windows
2 14 (41.18%) Windows Server 2008
3 12 (35.29%) Windows Server 2003
4 10 (29.41%) UNIX
5 5 (14.71%) Solaris
6 3 (8.82%) Windows 7
7 2 (5.88%) Windows Server 2012
8 1 (2.94%) Windows 2000 Server
Processes & Methodologies
1 9 (26.47%) Data Protection
2 4 (11.76%) ITIL
3 3 (8.82%) Software Deployment
4 2 (5.88%) Service Management
4 2 (5.88%) Change Management
4 2 (5.88%) Load Balancing
5 1 (2.94%) Wealth Management
5 1 (2.94%) Problem Management
5 1 (2.94%) Release Management
5 1 (2.94%) Data Analysis
5 1 (2.94%) Incident Management
5 1 (2.94%) Network Monitoring
5 1 (2.94%) CRM
Programming Languages
1 5 (14.71%) PowerShell
2 2 (5.88%) SQL
2 2 (5.88%) VBScript
3 1 (2.94%) C#
Qualifications
1 10 (29.41%) Microsoft Certification
1 10 (29.41%) MCITP
1 10 (29.41%) MCSE
2 2 (5.88%) Degree
2 2 (5.88%) Security Cleared
3 1 (2.94%) CCNP
3 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 11 (32.35%) SLA
System Software
1 15 (44.12%) Active Directory
2 13 (38.24%) VMware Infrastructure
3 11 (32.35%) Hyper-V
4 4 (11.76%) XenApp
4 4 (11.76%) XenDesktop
5 2 (5.88%) Veritas Cluster Server
5 2 (5.88%) vSphere
5 2 (5.88%) VMware ESX
5 2 (5.88%) XenServer
Systems Management
1 5 (14.71%) NetBackup
1 5 (14.71%) Backup Exec
2 3 (8.82%) SCCM
3 2 (5.88%) SCOM
3 2 (5.88%) XenMobile
3 2 (5.88%) WSUS
3 2 (5.88%) Norton AntiVirus
4 1 (2.94%) CiscoWorks
4 1 (2.94%) WhatsUp Gold
Vendors
1 29 (85.29%) Microsoft
2 21 (61.76%) Citrix
3 20 (58.82%) VMware
4 11 (32.35%) EMC
5 10 (29.41%) NetApp
6 9 (26.47%) Cisco
7 5 (14.71%) CommVault
8 3 (8.82%) CheckPoint
9 2 (5.88%) Symantec
9 2 (5.88%) AppSense
9 2 (5.88%) Fujitsu
9 2 (5.88%) HP
9 2 (5.88%) F5
10 1 (2.94%) LexisNexis
10 1 (2.94%) SAP
10 1 (2.94%) Cognos
10 1 (2.94%) Juniper
10 1 (2.94%) BMC
10 1 (2.94%) SolarWinds
10 1 (2.94%) Remedy
Glasgow, Lanarkshire
Harvey Nash plc
Salary: excellent benefits
Posted: 2 days ago