The statistics below represent IT jobs advertised across the Scotland region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Third Line Support
UK / Scotland
Rank 127 146 158
Rank change year-on-year
+19 +12
Permanent jobs requiring a 3rd Line Support 6 9 6
As % of all permanent IT jobs located in Scotland 0.27% 0.31% 0.19%
As % of the Job Titles category 0.28% 0.32% 0.20%
Number of salaries quoted 3 9 5
Median salary £41,500 £35,000 £33,000
Median salary % change year-on-year
+18.57% +6.06%
90% offered a salary of more than £37,100 £31,000 £32,500
10% offered a salary of more than £42,300 £47,500 £35,900
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2151 2818 3006
As % of all permanent IT jobs located in Scotland 95.98% 95.56% 95.46%
Number of salaries quoted 1400 1813 1908
Median salary £42,500 £44,500 £42,500
Median salary % change year-on-year
-4.49% +4.70%
90% offered a salary of more than £28,500 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

3rd Line Support Salary Trend in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +20 3 £38,750 -8.82%
Inverclyde - 2 - -
Edinburgh +2 1 £42,500 +30.76%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 26 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 3rd Line Support in the job title.

1 11 (73.33%) Windows
2 8 (53.33%) ITIL
3 7 (46.67%) SCCM
3 7 (46.67%) Active Directory
4 6 (40.00%) Citrix
4 6 (40.00%) Microsoft
4 6 (40.00%) Windows Server
5 4 (26.67%) Hyper-V
5 4 (26.67%) XenApp
5 4 (26.67%) MS Exchange
6 3 (20.00%) Cisco
6 3 (20.00%) Firewall
6 3 (20.00%) VMware
6 3 (20.00%) VMware Infrastructure
7 2 (13.33%) Windows Server 2008
7 2 (13.33%) Windows Server 2012
7 2 (13.33%) Public Cloud
7 2 (13.33%) Data Centre
7 2 (13.33%) Statistics
7 2 (13.33%) Web Development
7 2 (13.33%) Degree
7 2 (13.33%) Computer Science
7 2 (13.33%) Network Security
7 2 (13.33%) Network Management
7 2 (13.33%) NAS
7 2 (13.33%) Unix
7 2 (13.33%) SAN
7 2 (13.33%) Terminal Server
7 2 (13.33%) CheckPoint
7 2 (13.33%) Windows Server 2003

3rd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) MS Exchange
2 1 (6.67%) IIS
Applications
1 1 (6.67%) MS Excel
Communications & Networking
1 3 (20.00%) Firewall
2 2 (13.33%) NAS
2 2 (13.33%) Network Security
2 2 (13.33%) SAN
3 1 (6.67%) BGP
3 1 (6.67%) Cisco ASA
3 1 (6.67%) DNS
3 1 (6.67%) Ethernet
3 1 (6.67%) Internet
3 1 (6.67%) LAN
3 1 (6.67%) MPLS
3 1 (6.67%) OSPF
3 1 (6.67%) TCP/IP
3 1 (6.67%) WAN
Database & Business Intelligence
1 1 (6.67%) InterBase
General
1 1 (6.67%) Finance
Libraries, Frameworks & Software Standards
1 2 (13.33%) Middleware
Miscellaneous
1 2 (13.33%) Computer Science
1 2 (13.33%) Data Centre
1 2 (13.33%) Public Cloud
2 1 (6.67%) FMCG
Operating Systems
1 11 (73.33%) Windows
2 6 (40.00%) Windows Server
3 2 (13.33%) Unix
3 2 (13.33%) Windows Server 2003
3 2 (13.33%) Windows Server 2008
3 2 (13.33%) Windows Server 2012
4 1 (6.67%) Android
4 1 (6.67%) Apple iOS
4 1 (6.67%) Linux
Processes & Methodologies
1 8 (53.33%) ITIL
2 2 (13.33%) Network Management
2 2 (13.33%) Statistics
2 2 (13.33%) Web Development
3 1 (6.67%) Application Virtualisation
3 1 (6.67%) Coaching
3 1 (6.67%) Kanban
3 1 (6.67%) Load Balancing
3 1 (6.67%) Mentoring
3 1 (6.67%) Performance Monitoring
3 1 (6.67%) Service Delivery
3 1 (6.67%) Service Management
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 2 (13.33%) Degree
2 1 (6.67%) CCNP
2 1 (6.67%) Cisco Certification
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 7 (46.67%) Active Directory
2 4 (26.67%) Hyper-V
2 4 (26.67%) XenApp
3 3 (20.00%) VMware Infrastructure
4 2 (13.33%) Terminal Server
5 1 (6.67%) Microsoft App-V
Systems Management
1 7 (46.67%) SCCM
2 1 (6.67%) Backup Exec
2 1 (6.67%) NetBackup
Vendors
1 6 (40.00%) Citrix
1 6 (40.00%) Microsoft
2 3 (20.00%) Cisco
2 3 (20.00%) VMware
3 2 (13.33%) CheckPoint
4 1 (6.67%) CommVault
4 1 (6.67%) EMC
4 1 (6.67%) F5
4 1 (6.67%) Fortinet
4 1 (6.67%) Symantec