The statistics below represent IT jobs advertised across the Scotland region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 128 157 159
Rank change year-on-year
+29 +2
Permanent jobs requiring a 3rd Line Support 10 10 8
As % of all permanent IT jobs located in Scotland 0.42% 0.33% 0.25%
As % of the Job Titles category 0.44% 0.34% 0.26%
Number of salaries quoted 7 4 7
Median salary £37,500 £40,000 £35,000
Median salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £32,000 £28,000 £32,500
10% offered a salary of more than £41,500 £46,750 £38,100
UK excluding London median salary £33,700 £35,000 £35,000
% change year-on-year
-3.71% -
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2278 2914 3078
As % of all permanent IT jobs located in Scotland 95.75% 95.54% 97.10%
Number of salaries quoted 1455 1888 2021
Median salary £41,500 £42,500 £40,500
Median salary % change year-on-year
-2.35% +4.93%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

3rd Line Support Salary Trend in Scotland

3rd Line Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Scotland region over the 3 months to 11 December 2016.

3rd Line Support Salary Histogram in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +27 8 £37,500 -6.25%
South Lanarkshire - 2 £27,500 -
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 11 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 3rd Line Support in the job title.

1 12 (70.59%) Windows
2 11 (64.71%) ITIL
3 8 (47.06%) Windows Server
3 8 (47.06%) Microsoft
4 7 (41.18%) Active Directory
5 6 (35.29%) Citrix
5 6 (35.29%) MS Exchange
6 5 (29.41%) Hyper-V
6 5 (29.41%) SCCM
6 5 (29.41%) XenApp
6 5 (29.41%) Firewall
7 4 (23.53%) VMware
7 4 (23.53%) Cisco
8 3 (17.65%) Service Delivery
8 3 (17.65%) DNS
8 3 (17.65%) SLA
8 3 (17.65%) VMware Infrastructure
8 3 (17.65%) Windows Server 2008
8 3 (17.65%) Windows Server 2012
9 2 (11.76%) Mentoring
9 2 (11.76%) Coaching
9 2 (11.76%) Cisco ASA
9 2 (11.76%) F5
9 2 (11.76%) CCNP
9 2 (11.76%) Cisco Certification
9 2 (11.76%) Microsoft Certification
9 2 (11.76%) CheckPoint
9 2 (11.76%) MPLS
9 2 (11.76%) OSPF
9 2 (11.76%) BGP

3rd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (35.29%) MS Exchange
2 1 (5.88%) IBM Domino
2 1 (5.88%) IBM Notes
2 1 (5.88%) SharePoint
Applications
1 1 (5.88%) MS Excel
Business Applications
1 1 (5.88%) Sage CRM
Cloud Services
1 1 (5.88%) Microsoft Azure
1 1 (5.88%) Office 365
Communications & Networking
1 5 (29.41%) Firewall
2 3 (17.65%) DNS
3 2 (11.76%) BGP
3 2 (11.76%) Cisco ASA
3 2 (11.76%) Ethernet
3 2 (11.76%) Internet
3 2 (11.76%) LAN
3 2 (11.76%) MPLS
3 2 (11.76%) OSPF
3 2 (11.76%) TCP/IP
3 2 (11.76%) WAN
4 1 (5.88%) ADSL
4 1 (5.88%) DHCP
4 1 (5.88%) Diameter Protocol
4 1 (5.88%) NAS
4 1 (5.88%) Network Security
4 1 (5.88%) PSTN
4 1 (5.88%) SHDSL
4 1 (5.88%) SIGTRAN
4 1 (5.88%) Wireshark
Database & Business Intelligence
1 1 (5.88%) Amazon RDS
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server Integration Services
1 1 (5.88%) SQL Server Reporting Services
General
1 2 (11.76%) Telecoms
2 1 (5.88%) Local Government
Libraries, Frameworks & Software Standards
1 1 (5.88%) Middleware
Miscellaneous
1 1 (5.88%) Clustering
1 1 (5.88%) Computer Science
1 1 (5.88%) Enterprise Software
1 1 (5.88%) FMCG
1 1 (5.88%) Public Cloud
Operating Systems
1 12 (70.59%) Windows
2 8 (47.06%) Windows Server
3 3 (17.65%) Windows Server 2008
3 3 (17.65%) Windows Server 2012
4 2 (11.76%) Unix
5 1 (5.88%) Windows 10
5 1 (5.88%) Windows 7
5 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 11 (64.71%) ITIL
2 3 (17.65%) Service Delivery
3 2 (11.76%) Coaching
3 2 (11.76%) Load Balancing
3 2 (11.76%) Mentoring
4 1 (5.88%) CRM
4 1 (5.88%) Performance Monitoring
4 1 (5.88%) Problem Management
4 1 (5.88%) Project Management
4 1 (5.88%) Virtual Infrastructure
4 1 (5.88%) Web Development
Programming Languages
1 2 (11.76%) SQL
Qualifications
1 2 (11.76%) CCNP
1 2 (11.76%) Cisco Certification
1 2 (11.76%) Degree
1 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 7 (41.18%) Active Directory
2 5 (29.41%) Hyper-V
2 5 (29.41%) XenApp
3 3 (17.65%) VMware Infrastructure
Systems Management
1 5 (29.41%) SCCM
2 1 (5.88%) Backup Exec
2 1 (5.88%) Microsoft Clustering
2 1 (5.88%) NetBackup
Vendors
1 8 (47.06%) Microsoft
2 6 (35.29%) Citrix
3 4 (23.53%) Cisco
3 4 (23.53%) VMware
4 2 (11.76%) CheckPoint
4 2 (11.76%) F5
4 2 (11.76%) Fortinet
5 1 (5.88%) CommVault
5 1 (5.88%) EMC
5 1 (5.88%) Ericsson
5 1 (5.88%) Lotus
5 1 (5.88%) Redknee
5 1 (5.88%) Sage
5 1 (5.88%) Symantec