The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 158 164 151
Rank change year-on-year
+6 -13
Permanent jobs requiring a 3rd Line Support 4 12 13
As % of all permanent IT jobs located in Scotland 0.13% 0.33% 0.40%
As % of the Job Titles category 0.13% 0.34% 0.42%
Number of salaries quoted 2 3 11
Average salary £47,250 £35,000 £32,400
Average salary % change year-on-year
+35.00% +8.02%
90% offered a salary of more than £43,050 £33,000 £30,000
10% offered a salary of more than £51,450 £37,800 £37,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2967 3487 3106
As % of all permanent IT jobs located in Scotland 93.71% 94.81% 95.42%
Number of salaries quoted 1911 2276 2048
Average salary £42,500 £40,000 £40,500
Average salary % change year-on-year
+6.25% -1.23%
90% offered a salary of more than £28,000 £27,500 £29,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

3rd Line Support Salary Trend in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -4 2 £42,000 -
Glasgow +11 1 - -
North Lanarkshire +8 1 £52,500 +55.55%
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 31 July 2015, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 13 (81.25%) Windows
2 12 (75.00%) VMware
3 11 (68.75%) Windows Server 2012
4 10 (62.50%) Windows Server 2008
5 9 (56.25%) vSphere
6 8 (50.00%) SAN
7 7 (43.75%) MS Exchange
8 5 (31.25%) SCCM
8 5 (31.25%) Windows Server 2003
8 5 (31.25%) Firewall
8 5 (31.25%) LAN
8 5 (31.25%) WAN
8 5 (31.25%) SharePoint
8 5 (31.25%) Cisco
8 5 (31.25%) Microsoft
9 4 (25.00%) CheckPoint
9 4 (25.00%) Wireless
9 4 (25.00%) MPLS
9 4 (25.00%) SCOM
9 4 (25.00%) Network Security
9 4 (25.00%) Asset Management
9 4 (25.00%) MRTG
9 4 (25.00%) Customer Engagement
9 4 (25.00%) SolarWinds
9 4 (25.00%) Cisco Nexus
10 3 (18.75%) VMware Infrastructure
10 3 (18.75%) Active Directory
10 3 (18.75%) SLA
10 3 (18.75%) VPN
10 3 (18.75%) MS Excel

3rd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 31 July 2015, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) MS Exchange
2 5 (31.25%) SharePoint
3 2 (12.50%) Exchange Server 2007
3 2 (12.50%) Lync
3 2 (12.50%) Exchange Server 2010
3 2 (12.50%) Exchange Server 2013
4 1 (6.25%) SharePoint 2010
4 1 (6.25%) Tomcat
Applications
1 3 (18.75%) MS Excel
Cloud Services
1 1 (6.25%) Cloud Computing
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) SaaS
1 1 (6.25%) Office 365
Communications & Networking
1 8 (50.00%) SAN
2 5 (31.25%) LAN
2 5 (31.25%) WAN
2 5 (31.25%) Firewall
3 4 (25.00%) Wireless
3 4 (25.00%) Network Security
3 4 (25.00%) MRTG
3 4 (25.00%) Cisco Nexus
3 4 (25.00%) MPLS
4 3 (18.75%) VPN
5 1 (6.25%) DNS
5 1 (6.25%) DHCP
5 1 (6.25%) TCP/IP
5 1 (6.25%) VoIP
5 1 (6.25%) VLAN
Database & Business Intelligence
1 2 (12.50%) SQL Server
2 1 (6.25%) MySQL
General
1 1 (6.25%) Back Office
1 1 (6.25%) Finance
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
Miscellaneous
1 1 (6.25%) Replication
1 1 (6.25%) Video Conferencing
1 1 (6.25%) Social Media
1 1 (6.25%) Analytical Skills
Operating Systems
1 13 (81.25%) Windows
2 11 (68.75%) Windows Server 2012
3 10 (62.50%) Windows Server 2008
4 5 (31.25%) Windows Server 2003
5 2 (12.50%) Windows 7
6 1 (6.25%) Linux
Processes & Methodologies
1 4 (25.00%) Asset Management
1 4 (25.00%) Customer Engagement
2 2 (12.50%) ITIL
2 2 (12.50%) Disaster Recovery
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Performance Tuning
3 1 (6.25%) DevOps
3 1 (6.25%) Coaching
3 1 (6.25%) Knowledge Management
3 1 (6.25%) Incident Management
3 1 (6.25%) Problem Management
3 1 (6.25%) Data Protection
Programming Languages
1 2 (12.50%) Java
1 2 (12.50%) SQL
2 1 (6.25%) VB.NET
2 1 (6.25%) Python
2 1 (6.25%) Ruby
2 1 (6.25%) PowerShell
2 1 (6.25%) C#
Qualifications
1 2 (12.50%) MCSE
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) CTC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) Degree
2 1 (6.25%) CCNP
2 1 (6.25%) CCNA
2 1 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 9 (56.25%) vSphere
2 3 (18.75%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) XenApp
4 1 (6.25%) Hyper-V
4 1 (6.25%) VMware ESX
Systems Management
1 5 (31.25%) SCCM
2 4 (25.00%) SCOM
3 1 (6.25%) Puppet
3 1 (6.25%) Opscode Chef
3 1 (6.25%) SnapMirror
Vendors
1 12 (75.00%) VMware
2 5 (31.25%) Cisco
2 5 (31.25%) Microsoft
3 4 (25.00%) CheckPoint
3 4 (25.00%) SolarWinds
4 2 (12.50%) Citrix
5 1 (6.25%) CommVault
5 1 (6.25%) NetApp
5 1 (6.25%) Oracle
5 1 (6.25%) HP
5 1 (6.25%) Intel
5 1 (6.25%) Dell Compellent