The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 161 144 129
Rank change year-on-year
-17 -15
Permanent jobs requiring a 3rd Line Support 11 11 29
As % of all permanent IT jobs located in Scotland 0.31% 0.36% 0.90%
As % of the Job Titles category 0.32% 0.38% 0.95%
Number of salaries quoted 2 6 23
Average salary £32,000 £35,000 £32,500
Average salary % change year-on-year
-8.57% +7.69%
90% offered a salary of more than £29,600 £28,750 £30,400
10% offered a salary of more than £34,400 £40,000 £37,500
UK excluding London average salary £33,500 £32,500 £35,000
% change year-on-year
+3.07% -7.14%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3438 2905 3055
As % of all permanent IT jobs located in Scotland 95.42% 94.53% 94.41%
Number of salaries quoted 2185 1905 2083
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £27,000
10% offered a salary of more than £57,500 £56,000 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

3rd Line Support Salary Trend in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 9 £29,000 +16.00%
North Lanarkshire +3 1 £35,000 +7.69%
Glasgow -18 1 - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 23 September 2014, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 24 (85.71%) Microsoft
2 20 (71.43%) Citrix
2 20 (71.43%) VMware
3 19 (67.86%) MS Excel
4 15 (53.57%) Finance
5 14 (50.00%) VMware Infrastructure
5 14 (50.00%) Windows Server 2008
5 14 (50.00%) Windows
6 13 (46.43%) Windows Server 2003
6 13 (46.43%) Active Directory
6 13 (46.43%) DNS
7 12 (42.86%) Microsoft Certification
7 12 (42.86%) MCSE
7 12 (42.86%) Clustering
7 12 (42.86%) Analytical Skills
7 12 (42.86%) MCITP
8 10 (35.71%) EMC
8 10 (35.71%) UNIX
8 10 (35.71%) MS Exchange
9 9 (32.14%) NetApp
9 9 (32.14%) SLA
10 8 (28.57%) Cisco
11 7 (25.00%) Data Protection
11 7 (25.00%) Hyper-V
12 5 (17.86%) Cisco Nexus
12 5 (17.86%) CommVault
12 5 (17.86%) ITIL
12 5 (17.86%) Solaris
12 5 (17.86%) NetBackup
12 5 (17.86%) Backup Exec

3rd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 23 September 2014, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (35.71%) MS Exchange
2 3 (10.71%) Exchange Server 2007
3 2 (7.14%) Exchange Server 2010
4 1 (3.57%) Exchange Server 2003
4 1 (3.57%) SharePoint
Applications
1 19 (67.86%) MS Excel
Business Applications
1 1 (3.57%) Dynamics CRM
Communications & Networking
1 13 (46.43%) DNS
2 5 (17.86%) Cisco Nexus
3 3 (10.71%) LAN
3 3 (10.71%) WAN
4 2 (7.14%) WLAN
4 2 (7.14%) SAN
4 2 (7.14%) Firewall
4 2 (7.14%) F5 BIG-IP LTM
4 2 (7.14%) F5 BIG-IP GTM
4 2 (7.14%) BIG-IP
5 1 (3.57%) Wi-Fi
5 1 (3.57%) Wireless
5 1 (3.57%) IP Telephony
5 1 (3.57%) TCP/IP
Database & Business Intelligence
1 1 (3.57%) SQL Server
General
1 15 (53.57%) Finance
2 1 (3.57%) Back Office
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
Miscellaneous
1 12 (42.86%) Clustering
1 12 (42.86%) Analytical Skills
2 1 (3.57%) Firmware
2 1 (3.57%) Enterprise Storage
Operating Systems
1 14 (50.00%) Windows
1 14 (50.00%) Windows Server 2008
2 13 (46.43%) Windows Server 2003
3 10 (35.71%) UNIX
4 5 (17.86%) Solaris
5 3 (10.71%) Windows 2000 Server
Processes & Methodologies
1 7 (25.00%) Data Protection
2 5 (17.86%) ITIL
3 2 (7.14%) Change Management
3 2 (7.14%) Load Balancing
4 1 (3.57%) Wealth Management
4 1 (3.57%) Problem Management
4 1 (3.57%) Release Management
4 1 (3.57%) Investment Management
4 1 (3.57%) Disaster Recovery
4 1 (3.57%) Business Continuity
4 1 (3.57%) Incident Management
4 1 (3.57%) CRM
4 1 (3.57%) Kalman Filter
Programming Languages
1 2 (7.14%) SQL
Qualifications
1 12 (42.86%) MCSE
1 12 (42.86%) Microsoft Certification
1 12 (42.86%) MCITP
2 2 (7.14%) Degree
3 1 (3.57%) NCDA
Quality Assurance & Compliance
1 9 (32.14%) SLA
System Software
1 14 (50.00%) VMware Infrastructure
2 13 (46.43%) Active Directory
3 7 (25.00%) Hyper-V
4 2 (7.14%) XenServer
Systems Management
1 5 (17.86%) NetBackup
1 5 (17.86%) Backup Exec
Vendors
1 24 (85.71%) Microsoft
2 20 (71.43%) Citrix
2 20 (71.43%) VMware
3 10 (35.71%) EMC
4 9 (32.14%) NetApp
5 8 (28.57%) Cisco
6 5 (17.86%) CommVault
7 3 (10.71%) HP
8 2 (7.14%) CheckPoint
8 2 (7.14%) F5
9 1 (3.57%) Sun
9 1 (3.57%) IBM
9 1 (3.57%) SAP
9 1 (3.57%) Cognos