The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 143 134 150
Rank change year-on-year
-9 +16
Permanent jobs requiring a 3rd Line Support 14 20 6
As % of all permanent IT jobs located in Scotland 0.447% 0.582% 0.175%
As % of the Job Titles category 0.473% 0.613% 0.184%
Number of salaries quoted 12 19 5
Average salary £32,500 £31,500 £34,500
Average salary % change year-on-year
+3.17% -8.69%
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
2957 3263 3257
As % of all permanent IT jobs located in Scotland 94.47% 94.88% 94.74%
Number of salaries quoted 1764 2393 2441
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Scotland region.

Scotland 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Scotland region over the 3 months to 17 May 2013.

Scotland 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Edinburgh 0 5 £32,500 +3.17%
Glasgow -16 5 £30,000 -7.69%
Aberdeen -1 2 £40,000 +14.28%
Stirling - 1 £37,500 -
Aberdeenshire - 1 - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 12 (60.00%) Microsoft
2 7 (35.00%) VMware
2 7 (35.00%) .NET
2 7 (35.00%) MS Excel
2 7 (35.00%) VMware Infrastructure
3 6 (30.00%) Citrix
3 6 (30.00%) MS Exchange
4 5 (25.00%) Cisco
4 5 (25.00%) Windows
5 4 (20.00%) VMware Server
5 4 (20.00%) Active Directory
5 4 (20.00%) SQL Server
5 4 (20.00%) C#
5 4 (20.00%) Delphi
5 4 (20.00%) DHTML
5 4 (20.00%) Java
5 4 (20.00%) VB.NET
5 4 (20.00%) ASP
5 4 (20.00%) ASP.NET
5 4 (20.00%) Web Services
5 4 (20.00%) XML
6 3 (15.00%) Cognos
6 3 (15.00%) Windows Server 2003
6 3 (15.00%) NetApp
6 3 (15.00%) UNIX
6 3 (15.00%) Firewall
6 3 (15.00%) Windows Server 2008
6 3 (15.00%) Exchange Server 2007
6 3 (15.00%) Unit Testing
7 2 (10.00%) SCCM

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Scotland region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (35.00%) .NET
2 4 (20.00%) ASP
2 4 (20.00%) ASP.NET
2 4 (20.00%) Web Services
2 4 (20.00%) XML
2 4 (20.00%) DHTML
3 2 (10.00%) Middleware
3 2 (10.00%) WebSphere
Application Platforms
1 6 (30.00%) MS Exchange
2 3 (15.00%) Exchange Server 2007
3 2 (10.00%) Exchange Server 2010
3 2 (10.00%) WebLogic
3 2 (10.00%) WebSphere MQ
4 1 (5.000%) Blackberry Enterprise Server
4 1 (5.000%) Exchange Server 2003
4 1 (5.000%) SharePoint
Applications
1 7 (35.00%) MS Excel
Communications & Networking
1 3 (15.00%) Firewall
2 2 (10.00%) LAN
2 2 (10.00%) WAN
2 2 (10.00%) DNS
2 2 (10.00%) SAN
3 1 (5.000%) DHCP
3 1 (5.000%) VoIP
3 1 (5.000%) Wireless
3 1 (5.000%) Cisco PIX
3 1 (5.000%) Cisco Nexus
Database & Business Intelligence
1 4 (20.00%) SQL Server
General
1 2 (10.00%) Finance
Miscellaneous
1 1 (5.000%) Blackberry
1 1 (5.000%) Clustering
Operating Systems
1 5 (25.00%) Windows
2 3 (15.00%) Windows Server 2003
2 3 (15.00%) Windows Server 2008
2 3 (15.00%) UNIX
3 2 (10.00%) Linux
4 1 (5.000%) Windows XP
4 1 (5.000%) Solaris
Processes & Methodologies
1 3 (15.00%) Unit Testing
2 2 (10.00%) Incident Management
2 2 (10.00%) ITIL
3 1 (5.000%) Change Management
3 1 (5.000%) ITSM
3 1 (5.000%) Workflow
3 1 (5.000%) Migration
3 1 (5.000%) Customer Engagement
3 1 (5.000%) Infrastructure Management
Programming Languages
1 4 (20.00%) C#
1 4 (20.00%) Delphi
1 4 (20.00%) Java
1 4 (20.00%) VB.NET
Qualifications
1 2 (10.00%) Degree
2 1 (5.000%) SC Cleared
2 1 (5.000%) Security Cleared
2 1 (5.000%) VCP4
2 1 (5.000%) CCNP
2 1 (5.000%) CCNA
2 1 (5.000%) CCA
2 1 (5.000%) Citrix Certification
2 1 (5.000%) Cisco Certification
2 1 (5.000%) Microsoft Certification
2 1 (5.000%) CCVP
2 1 (5.000%) VMware Certified Professional (VCP)
2 1 (5.000%) MCTS
2 1 (5.000%) MCITP
Quality Assurance & Compliance
1 1 (5.000%) SLA
System Software
1 7 (35.00%) VMware Infrastructure
2 4 (20.00%) Active Directory
2 4 (20.00%) VMware Server
3 1 (5.000%) Terminal Services
3 1 (5.000%) Hyper-V
3 1 (5.000%) XenApp
3 1 (5.000%) XenServer
3 1 (5.000%) XenDesktop
3 1 (5.000%) vSphere
Systems Management
1 2 (10.00%) SCCM
2 1 (5.000%) SCOM
2 1 (5.000%) NetBackup
2 1 (5.000%) Backup Exec
Vendors
1 12 (60.00%) Microsoft
2 7 (35.00%) VMware
3 6 (30.00%) Citrix
4 5 (25.00%) Cisco
5 3 (15.00%) Cognos
5 3 (15.00%) NetApp
6 2 (10.00%) JBoss
6 2 (10.00%) HP
7 1 (5.000%) EMC
7 1 (5.000%) CommVault
7 1 (5.000%) IBM
7 1 (5.000%) Symantec
7 1 (5.000%) McAfee
7 1 (5.000%) Brocade
7 1 (5.000%) ProCurve
Aberdeen, Scotland
Infrastructure support engineer working at senior server level required with strong VMWare / virtualisation experience with solid Microsoft / Wintel knowledge. Citrix and Exchange also highly desirable. MS / VMWare training...
Cathcart Associates
Salary: £30000 - £50000 per annum
Posted: 26 April 2013
Edinburgh, Midlothian
Application Support Analyst, App Support Analyst, Application Support Programmer, Programmer, Analyst, 3rd Line, Third Line, .Net, Cognos, Automated Unit Testing, Implementation, Application Design, Application Development, Application Testing, Implementations...
Cathcart Associates Ltd
Salary: £25000 - £35000 per annum + Excellent Benefits Package
Posted: 17 May 2013
Glasgow, Scotland
The ideal candidate will also have experience in at least 3 of the following: ASP Visual Basic .NET -C#, ASP.NET, VB.NET Web -DHTML/XML/Web Services...
Cathcart Associates
Salary: £25000 - £35000 per annum + Excellent Benefits Package
Posted: 11 May 2013