Customer-Centric
UK > Scotland
The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 3 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 124 | 159 | 173 |
| Rank change year-on-year | +35 | +14 | -22 |
| Contract jobs citing Customer-Centricity | 5 | 7 | 3 |
| As % of all contract jobs advertised in Scotland | 0.23% | 0.25% | 0.085% |
| As % of the Processes & Methodologies category | 0.26% | 0.27% | 0.091% |
| Number of daily rates quoted | 3 | 5 | 1 |
| 10th Percentile | £423 | £140 | - |
| 25th Percentile | £435 | £158 | £513 |
| Median daily rate (50th Percentile) | £461 | £165 | £525 |
| Median % change year-on-year | +179.39% | -68.57% | +59.09% |
| 75th Percentile | £481 | £575 | £538 |
| 90th Percentile | £489 | £583 | - |
| UK median daily rate | £463 | £505 | £550 |
| % change year-on-year | -8.42% | -8.18% | - |
| Number of hourly rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £12.38 | - | - |
| Median hourly rate | £12.75 | - | - |
| 75th Percentile | £13.13 | - | - |
| 90th Percentile | - | - | - |
| UK median hourly rate | £10.30 | £37.34 | £26.25 |
| % change year-on-year | -72.42% | +42.25% | +8.25% |
All Process and Methodology Skills
Scotland
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 1,942 | 2,610 | 3,293 |
| As % of all contract IT jobs advertised in Scotland | 88.68% | 92.55% | 93.23% |
| Number of daily rates quoted | 1,171 | 1,872 | 2,340 |
| 10th Percentile | £228 | £260 | £244 |
| 25th Percentile | £399 | £406 | £399 |
| Median daily rate (50th Percentile) | £475 | £475 | £470 |
| Median % change year-on-year | - | +1.06% | +10.59% |
| 75th Percentile | £588 | £560 | £550 |
| 90th Percentile | £663 | £650 | £624 |
| UK median daily rate | £525 | £550 | £530 |
| % change year-on-year | -4.55% | +3.77% | +8.72% |
| Number of hourly rates quoted | 96 | 55 | 47 |
| 10th Percentile | £12.30 | £10.63 | £15.32 |
| 25th Percentile | £15.92 | £11.78 | £20.38 |
| Median hourly rate | £18.79 | £17.21 | £40.00 |
| Median % change year-on-year | +9.18% | -56.98% | - |
| 75th Percentile | £40.94 | £50.74 | £49.15 |
| 90th Percentile | £60.75 | £65.94 | £55.75 |
| UK median hourly rate | £35.95 | £36.00 | £25.00 |
| % change year-on-year | -0.14% | +44.00% | +2.04% |
Customer-Centricity
Job Vacancy Trend in Scotland
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.
Customer-Centricity
Contractor Daily Rate Trend in Scotland
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Scotland.
Customer-Centricity
Contract Job Locations in Scotland
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Edinburgh | +36 | 4 | £461 | -18.04% | 7 |
| Glasgow | +3 | 1 | - | - | 6 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: