The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 40 28 28
Rank change year-on-year
-12 0
Contract jobs requiring a Support Engineer 8 6 7
As % of all contract IT jobs located in Somerset 2.37% 2.68% 3.74%
As % of the Job Titles category 2.54% 2.84% 3.89%
Number of daily rates quoted 5 1 1
Average daily rate
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£300 £120 £180
Average daily rate % change year-on-year
+150.00% -33.33%
UK excluding London average daily rate £210 £230 £245
% change year-on-year
-8.69% -6.12%
Number of hourly rates quoted 2 2 2
Average hourly rate £16.75 £18.13 £15.38
Average hourly rate % change year-on-year
-7.58% +17.88%
90% offered a hourly rate of more than £14.15 £13.63 £15.08
10% offered a hourly rate of more than £19.35 £22.63 £15.68
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Somerset
Contract IT job ads with a match in the
Job Titles category
315 211 180
As % of all contract IT jobs located in Somerset 93.20% 94.20% 96.26%
Number of daily rates quoted 228 128 90
Average daily rate £350 £320 £325
Average daily rate % change year-on-year
+9.37% -1.53%
90% offered a daily rate of more than £290 £200 £180
10% offered a daily rate of more than £500 £425 £425
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 15 13 15
Average hourly rate £35.00 £12.50 £15.75
Average hourly rate % change year-on-year
+180.00% -20.63%
90% offered a hourly rate of more than £13.65 £10.57 £9.50
10% offered a hourly rate of more than £35.50 £23.75 £27.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Engineer
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Somerset

Support Engineer
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Somerset region.

Support Engineer Daily Rate Trend in Somerset

Support Engineer
Daily Rate Histogram in Somerset

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the Somerset region over the 3 months to 22 August 2014.

Support Engineer Daily Rate Histogram in Somerset

Support Engineer
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Somerset region.

Support Engineer Hourly Rate Trend in Somerset

Support Engineer
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Somerset region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +1 1 - - 8
Frome - - - - 2
Minehead - - - -
Shepton Mallet - - - -
Yeovil - - - -
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Somerset

For the 6 months to 22 August 2014, IT contractor jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 21 (95.45%) Windows
2 17 (77.27%) Microsoft
3 16 (72.73%) Windows 7
4 14 (63.64%) VMware Infrastructure
4 14 (63.64%) VMware
4 14 (63.64%) SLA
4 14 (63.64%) ITIL
4 14 (63.64%) Microsoft Certification
5 13 (59.09%) MCP
6 12 (54.55%) Service Management
6 12 (54.55%) ITSM
6 12 (54.55%) ITIL Foundation Certificate
7 11 (50.00%) Service Delivery
7 11 (50.00%) Front Office
7 11 (50.00%) Back Office
7 11 (50.00%) Workflow
7 11 (50.00%) Statistics
7 11 (50.00%) Capacity Planning
8 10 (45.45%) Risk Analysis
8 10 (45.45%) User Acceptance Testing
8 10 (45.45%) Management Information System
9 7 (31.82%) Security Cleared
10 6 (27.27%) SC Cleared
11 3 (13.64%) Exchange Server 2010
11 3 (13.64%) SCCM
11 3 (13.64%) Linux
11 3 (13.64%) MS Exchange
11 3 (13.64%) Citrix
12 2 (9.09%) LAN
12 2 (9.09%) WAN

Support Engineer
Top Related IT Skills in Somerset by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) Exchange Server 2010
1 3 (13.64%) MS Exchange
2 2 (9.09%) SharePoint
2 2 (9.09%) Exchange Server 2007
Applications
1 2 (9.09%) MS Excel
1 2 (9.09%) MS Office
Cloud Services
1 2 (9.09%) Office 365
Communications & Networking
1 2 (9.09%) LAN
1 2 (9.09%) WAN
1 2 (9.09%) Wireless
1 2 (9.09%) Firewall
1 2 (9.09%) NetScaler
2 1 (4.55%) SAN
General
1 11 (50.00%) Front Office
1 11 (50.00%) Back Office
Miscellaneous
1 11 (50.00%) Statistics
2 10 (45.45%) Management Information System
Operating Systems
1 21 (95.45%) Windows
2 16 (72.73%) Windows 7
3 3 (13.64%) Linux
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Windows Server 2012
4 1 (4.55%) Windows Vista
4 1 (4.55%) Windows XP
Processes & Methodologies
1 14 (63.64%) ITIL
2 12 (54.55%) Service Management
2 12 (54.55%) ITSM
3 11 (50.00%) Service Delivery
3 11 (50.00%) Workflow
3 11 (50.00%) Capacity Planning
4 10 (45.45%) Risk Analysis
4 10 (45.45%) User Acceptance Testing
5 2 (9.09%) Migration
6 1 (4.55%) Change Management
Qualifications
1 14 (63.64%) Microsoft Certification
2 13 (59.09%) MCP
3 12 (54.55%) ITIL Foundation Certificate
4 7 (31.82%) Security Cleared
5 6 (27.27%) SC Cleared
6 2 (9.09%) MCSA
7 1 (4.55%) MCSE
7 1 (4.55%) Cisco Certification
7 1 (4.55%) CCNA
Quality Assurance & Compliance
1 14 (63.64%) SLA
System Software
1 14 (63.64%) VMware Infrastructure
2 1 (4.55%) XenApp
2 1 (4.55%) VMware ESX
2 1 (4.55%) Active Directory
Systems Management
1 3 (13.64%) SCCM
2 2 (9.09%) WSUS
Vendors
1 17 (77.27%) Microsoft
2 14 (63.64%) VMware
3 3 (13.64%) Citrix
4 2 (9.09%) Cisco
4 2 (9.09%) Avaya
4 2 (9.09%) Mitel
5 1 (4.55%) NetApp