The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 81 55 70
Rank change year-on-year
-26 +15
Contract jobs requiring a Support Engineer 66 69 59
As % of all contract IT jobs located in the South West 2.02% 2.92% 2.22%
As % of the Job Titles category 2.15% 3.19% 2.38%
Number of daily rates quoted 28 15 22
Average daily rate
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of your Daily Rate
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£235 £175 £315
Average daily rate % change year-on-year
+34.28% -44.44%
90% offered a daily rate of more than £119 £115 £122
10% offered a daily rate of more than £288 £272 £421
UK excluding London average daily rate £225 £228 £230
% change year-on-year
-1.09% -1.08%
Number of hourly rates quoted 10 21 10
Average hourly rate £14.63 £15.75 £17.00
Average hourly rate % change year-on-year
-7.14% -7.35%
90% offered a hourly rate of more than £12.35 £13.00 £13.40
10% offered a hourly rate of more than £20.35 £30.00 £22.00
UK excluding London average hourly rate £14.50 £14.50 £15.89
% change year-on-year
- -8.71%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3070 2161 2484
As % of all contract IT jobs located in the South West 93.97% 91.61% 93.35%
Number of daily rates quoted 1999 1348 1407
Average daily rate £375 £350 £345
Average daily rate % change year-on-year
+7.14% +1.44%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £525 £475 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 220 184 197
Average hourly rate £23.50 £19.50 £20.00
Average hourly rate % change year-on-year
+20.51% -2.50%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £47.50 £34.43 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 24 December 2014.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -14 18 £180 +28.57% 8
Devon -8 13 £250 - 3
Somerset -6 12 £250 -6.54% 1
Wiltshire -13 9 £235 +2.17% 9
Gloucestershire -24 8 £135 -22.85% 3
Dorset -3 3 £230 +91.66% 4
Cornwall - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 107 (82.95%) Windows
2 45 (34.88%) Microsoft
3 41 (31.78%) Active Directory
4 39 (30.23%) Windows 7
5 28 (21.71%) VMware
6 26 (20.16%) MS Office
7 24 (18.60%) Citrix
8 23 (17.83%) TCP/IP
8 23 (17.83%) MS Excel
8 23 (17.83%) Windows XP
9 19 (14.73%) ITIL
10 17 (13.18%) Security Cleared
10 17 (13.18%) LAN
10 17 (13.18%) WAN
10 17 (13.18%) Cisco
11 16 (12.40%) Linux
11 16 (12.40%) Internet
11 16 (12.40%) Firewall
11 16 (12.40%) VMware Infrastructure
12 15 (11.63%) MS Exchange
13 14 (10.85%) SCCM
14 13 (10.08%) Windows Server 2008
14 13 (10.08%) DNS
15 12 (9.30%) SC Cleared
15 12 (9.30%) Analytical Skills
16 11 (8.53%) Finance
17 10 (7.75%) SLA
17 10 (7.75%) UNIX
18 9 (6.98%) DHCP
18 9 (6.98%) Cisco Certification

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (11.63%) MS Exchange
2 8 (6.20%) SharePoint
3 6 (4.65%) IIS
4 5 (3.88%) Exchange Server 2010
5 4 (3.10%) Lync
5 4 (3.10%) Exchange Server 2007
6 3 (2.33%) Blackberry Enterprise Server
6 3 (2.33%) Exchange Server 2003
6 3 (2.33%) Apache
7 1 (0.78%) BizTalk Server
7 1 (0.78%) SharePoint 2010
7 1 (0.78%) Exchange Server 2013
Applications
1 26 (20.16%) MS Office
2 23 (17.83%) MS Excel
3 1 (0.78%) MS PowerPoint
Business Applications
1 2 (1.55%) assyst
2 1 (0.78%) Summit
2 1 (0.78%) SAP Oil and Gas
Cloud Services
1 9 (6.98%) Office 365
2 2 (1.55%) Amazon AWS
3 1 (0.78%) Microsoft Azure
Communications & Networking
1 23 (17.83%) TCP/IP
2 17 (13.18%) LAN
2 17 (13.18%) WAN
3 16 (12.40%) Internet
3 16 (12.40%) Firewall
4 13 (10.08%) DNS
5 9 (6.98%) DHCP
6 8 (6.20%) SAN
6 8 (6.20%) VoIP
7 5 (3.88%) VPN
7 5 (3.88%) Wireless
8 4 (3.10%) OSPF
8 4 (3.10%) Cisco Nexus
9 3 (2.33%) Network Security
9 3 (2.33%) MPLS
10 2 (1.55%) SNMP
10 2 (1.55%) FTP
10 2 (1.55%) iSCSI
10 2 (1.55%) BGP
10 2 (1.55%) Telnet
Database & Business Intelligence
1 8 (6.20%) SQL Server
2 3 (2.33%) MySQL
3 1 (0.78%) SQL Server 2008
3 1 (0.78%) SQL Server 2012
Development Applications
1 1 (0.78%) MSI
General
1 11 (8.53%) Finance
2 4 (3.10%) Telecoms
3 2 (1.55%) Military
3 2 (1.55%) Back Office
4 1 (0.78%) Electronics
4 1 (0.78%) Manufacturing
4 1 (0.78%) Retail
4 1 (0.78%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.78%) HTML
1 1 (0.78%) Web Services
1 1 (0.78%) Flash
1 1 (0.78%) Application Packaging
Miscellaneous
1 12 (9.30%) Analytical Skills
2 5 (3.88%) Blackberry
2 5 (3.88%) Management Information System
3 2 (1.55%) IVR
3 2 (1.55%) iPhone
3 2 (1.55%) iPad
4 1 (0.78%) EqualLogic
4 1 (0.78%) Performance Metrics
4 1 (0.78%) PDA
4 1 (0.78%) Statistics
4 1 (0.78%) Mathematics
4 1 (0.78%) CMDB
4 1 (0.78%) Video Conferencing
4 1 (0.78%) AS400
4 1 (0.78%) Clustering
4 1 (0.78%) DTV
Operating Systems
1 107 (82.95%) Windows
2 39 (30.23%) Windows 7
3 23 (17.83%) Windows XP
4 16 (12.40%) Linux
5 13 (10.08%) Windows Server 2008
6 10 (7.75%) UNIX
7 9 (6.98%) Windows Server 2003
8 7 (5.43%) Windows Server 2012
9 6 (4.65%) Windows 8
10 4 (3.10%) Windows Vista
10 4 (3.10%) Windows 2000
11 1 (0.78%) Windows NT
11 1 (0.78%) Android
11 1 (0.78%) Windows Phone
11 1 (0.78%) Windows 2000 Server
11 1 (0.78%) Windows Phone 7
11 1 (0.78%) Apple iOS
Processes & Methodologies
1 19 (14.73%) ITIL
2 7 (5.43%) Service Delivery
3 6 (4.65%) Migration
4 4 (3.10%) Change Management
5 3 (2.33%) Service Management
5 3 (2.33%) Configuration Management
5 3 (2.33%) Data Management
5 3 (2.33%) Incident Management
5 3 (2.33%) Time Management
5 3 (2.33%) Performance Tuning
5 3 (2.33%) Mentoring
6 2 (1.55%) Performance Management
6 2 (1.55%) Data Migration
6 2 (1.55%) Network Management
6 2 (1.55%) Network Performance Management
6 2 (1.55%) Requirements Analysis
6 2 (1.55%) Stakeholder Management
6 2 (1.55%) Problem Management
6 2 (1.55%) Project Management
6 2 (1.55%) Workflow
Programming Languages
1 8 (6.20%) SQL
2 1 (0.78%) VBScript
2 1 (0.78%) PowerShell
2 1 (0.78%) C
2 1 (0.78%) Perl
2 1 (0.78%) RPG
Qualifications
1 17 (13.18%) Security Cleared
2 12 (9.30%) SC Cleared
3 9 (6.98%) Cisco Certification
4 6 (4.65%) MCP
4 6 (4.65%) CCNP
4 6 (4.65%) CCNA
5 5 (3.88%) Microsoft Certification
5 5 (3.88%) ITIL Foundation Certificate
6 4 (3.10%) MCSE
7 3 (2.33%) DV Cleared
7 3 (2.33%) VMware Certified Professional (VCP)
8 2 (1.55%) CCIE
8 2 (1.55%) CISSP
8 2 (1.55%) ITIL Certification
9 1 (0.78%) Dell Certification
9 1 (0.78%) MCSA
9 1 (0.78%) Citrix Certification
9 1 (0.78%) JNCIP
9 1 (0.78%) MCITP
9 1 (0.78%) Degree
Quality Assurance & Compliance
1 10 (7.75%) SLA
2 2 (1.55%) ISO 9001
3 1 (0.78%) ISO 14001
System Software
1 41 (31.78%) Active Directory
2 16 (12.40%) VMware Infrastructure
3 7 (5.43%) Hyper-V
4 3 (2.33%) XenApp
4 3 (2.33%) XenDesktop
5 2 (1.55%) MetaFrame
5 2 (1.55%) Firmware
5 2 (1.55%) Terminal Services
5 2 (1.55%) VMware Workstation
6 1 (0.78%) Microsoft App-V
6 1 (0.78%) Microsoft Virtual Server
6 1 (0.78%) Novell eDirectory
6 1 (0.78%) VMware Server
6 1 (0.78%) ISA Server
6 1 (0.78%) VMware ESX
6 1 (0.78%) VMware ESXi
6 1 (0.78%) NFS
Systems Management
1 14 (10.85%) SCCM
2 6 (4.65%) WSUS
3 2 (1.55%) SCOM
4 1 (0.78%) McAfee ePO
4 1 (0.78%) Symantec Endpoint Protection
4 1 (0.78%) Tivoli
4 1 (0.78%) Tivoli Monitoring
4 1 (0.78%) Systems Management Server (SMS)
4 1 (0.78%) OpenView Configuration Management
4 1 (0.78%) Backup Exec
Vendors
1 45 (34.88%) Microsoft
2 28 (21.71%) VMware
3 24 (18.60%) Citrix
4 17 (13.18%) Cisco
5 7 (5.43%) HP
5 7 (5.43%) Infoblox
6 4 (3.10%) Dell
6 4 (3.10%) Remedy
7 3 (2.33%) Apple
7 3 (2.33%) Avaya
7 3 (2.33%) IBM
8 2 (1.55%) Juniper
8 2 (1.55%) NetApp
8 2 (1.55%) McAfee
8 2 (1.55%) WatchGuard
8 2 (1.55%) Symantec
8 2 (1.55%) Veeam
9 1 (0.78%) SonicWALL
9 1 (0.78%) Mitel
9 1 (0.78%) Brocade