The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Engineer
Rank 63 87 77
Rank change year-on-year
+24 -10
Contract jobs requiring a Support Engineer 88 58 33
As % of all contract IT jobs located in the South West 2.64% 1.79% 1.50%
As % of the Job Titles category 2.82% 1.91% 1.61%
Number of daily rates quoted 30 33 10
Average daily rate
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of your Daily Rate
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£135 £200 £175
Average daily rate % change year-on-year
-32.50% +14.28%
90% offered a daily rate of more than £105 £117 £119
10% offered a daily rate of more than £199 £340 £310
UK excluding London average daily rate £208 £209 £225
% change year-on-year
-0.59% -7.22%
Number of hourly rates quoted 24 6 13
Average hourly rate £15.75 £13.25 £15.00
Average hourly rate % change year-on-year
+18.86% -11.66%
90% offered a hourly rate of more than £12.50 £12.63 £12.75
10% offered a hourly rate of more than £19.36 £20.00 £20.00
UK excluding London average hourly rate £15.50 £15.00 £14.00
% change year-on-year
+3.33% +7.14%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3119 3033 2052
As % of all contract IT jobs located in the South West 93.72% 93.41% 93.10%
Number of daily rates quoted 1981 1955 1274
Average daily rate £375 £365 £350
Average daily rate % change year-on-year
+2.88% +4.14%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 231 172 167
Average hourly rate £22.50 £20.00 £15.50
Average hourly rate % change year-on-year
+12.50% +29.03%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 4 September 2015.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 4 September 2015.

Support Engineer Hourly Rate Histogram in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +11 24 £135 -32.50% 2
Bristol +3 17 £168 +34.00% 8
Devon +11 14 £155 -27.90% 3
Gloucestershire 0 14 £285 +29.56% 4
Dorset +6 12 £120 -29.41% 5
Somerset +3 4 - - 4
Cornwall +2 1 - - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 4 September 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 127 (76.97%) Windows
2 75 (45.45%) Active Directory
3 71 (43.03%) Microsoft
4 66 (40.00%) Windows 7
5 44 (26.67%) VMware
6 43 (26.06%) MS Office
7 36 (21.82%) Windows Server 2003
8 35 (21.21%) Windows XP
9 30 (18.18%) MS Exchange
10 27 (16.36%) Citrix
10 27 (16.36%) Windows Server 2008
11 26 (15.76%) Windows Server 2012
11 26 (15.76%) MS Excel
12 20 (12.12%) Security Cleared
13 17 (10.30%) SQL
14 14 (8.48%) SC Cleared
14 14 (8.48%) VMware Infrastructure
15 13 (7.88%) ITIL
15 13 (7.88%) Cisco
16 12 (7.27%) Firewall
16 12 (7.27%) Novell
16 12 (7.27%) Linux
16 12 (7.27%) Exchange Server 2010
17 11 (6.67%) SAN
18 10 (6.06%) Hyper-V
19 9 (5.45%) Exchange Server 2007
20 8 (4.85%) VMware Workstation
20 8 (4.85%) Lotus
20 8 (4.85%) HP
20 8 (4.85%) SQL Server

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 4 September 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (18.18%) MS Exchange
2 12 (7.27%) Exchange Server 2010
3 9 (5.45%) Exchange Server 2007
4 7 (4.24%) Exchange Server 2003
5 6 (3.64%) SharePoint
6 5 (3.03%) Lync
7 4 (2.42%) IBM Notes
8 3 (1.82%) Blackberry Enterprise Server
8 3 (1.82%) Exchange Server 2013
9 2 (1.21%) IIS
10 1 (0.61%) Apache
Applications
1 43 (26.06%) MS Office
2 26 (15.76%) MS Excel
3 3 (1.82%) MS PowerPoint
4 1 (0.61%) AutoCAD
Business Applications
1 1 (0.61%) Agresso
Cloud Services
1 6 (3.64%) Office 365
2 1 (0.61%) Amazon AWS
Communications & Networking
1 12 (7.27%) Firewall
2 11 (6.67%) SAN
3 7 (4.24%) DNS
4 6 (3.64%) Internet
4 6 (3.64%) VPN
5 5 (3.03%) VoIP
5 5 (3.03%) TCP/IP
6 4 (2.42%) LAN
6 4 (2.42%) DHCP
6 4 (2.42%) Fibre Channel
7 3 (1.82%) Cisco IOS
8 2 (1.21%) VLAN
8 2 (1.21%) Cisco ASA
8 2 (1.21%) NAS
8 2 (1.21%) WLAN
8 2 (1.21%) Broadband
9 1 (0.61%) ADSL
9 1 (0.61%) WAN
9 1 (0.61%) Ethernet
9 1 (0.61%) MPLS
Database & Business Intelligence
1 8 (4.85%) SQL Server
2 4 (2.42%) MS Access
3 1 (0.61%) SQL Server 2005
3 1 (0.61%) MySQL
Development Applications
1 1 (0.61%) Metasploit
General
1 3 (1.82%) Finance
1 3 (1.82%) Back Office
2 1 (0.61%) Telecoms
2 1 (0.61%) Manufacturing
2 1 (0.61%) Games
2 1 (0.61%) Military
2 1 (0.61%) Banking
Libraries, Frameworks & Software Standards
1 7 (4.24%) Web Services
2 2 (1.21%) Middleware
2 2 (1.21%) .NET
3 1 (0.61%) LAMP
3 1 (0.61%) .NET Framework
3 1 (0.61%) Application Packaging
Miscellaneous
1 5 (3.03%) NHS
1 5 (3.03%) Blackberry
2 3 (1.82%) Management Information System
2 3 (1.82%) iPhone
2 3 (1.82%) Data Centre
3 2 (1.21%) Video Conferencing
4 1 (0.61%) FMCG
4 1 (0.61%) Analytical Skills
4 1 (0.61%) Distributed Denial-of-Service
4 1 (0.61%) E-Learning
4 1 (0.61%) Statistics
4 1 (0.61%) RMADS
4 1 (0.61%) EMC VNX
Operating Systems
1 127 (76.97%) Windows
2 66 (40.00%) Windows 7
3 36 (21.82%) Windows Server 2003
4 35 (21.21%) Windows XP
5 27 (16.36%) Windows Server 2008
6 26 (15.76%) Windows Server 2012
7 12 (7.27%) Linux
8 7 (4.24%) NetWare
8 7 (4.24%) SUSE
8 7 (4.24%) SUSE Linux Enterprise Server
9 5 (3.03%) Windows 8
10 2 (1.21%) Windows 2000
11 1 (0.61%) Windows NT
11 1 (0.61%) Android
11 1 (0.61%) Windows 2000 Server
Processes & Methodologies
1 13 (7.88%) ITIL
2 7 (4.24%) Migration
3 5 (3.03%) Service Delivery
4 4 (2.42%) Asset Management
4 4 (2.42%) Digital Forensics
4 4 (2.42%) Performance Tuning
4 4 (2.42%) Mentoring
5 3 (1.82%) Incident Management
5 3 (1.82%) Data Management
5 3 (1.82%) Change Management
6 2 (1.21%) Stakeholder Management
6 2 (1.21%) Load Balancing
6 2 (1.21%) Problem Management
6 2 (1.21%) Release Management
6 2 (1.21%) Capacity Management
6 2 (1.21%) Performance Management
6 2 (1.21%) Data Analysis
7 1 (0.61%) Customer Engagement
7 1 (0.61%) Performance Monitoring
7 1 (0.61%) Network Monitoring
Programming Languages
1 17 (10.30%) SQL
2 6 (3.64%) T-SQL
3 5 (3.03%) VBScript
3 5 (3.03%) VB
4 2 (1.21%) PowerShell
5 1 (0.61%) C#
5 1 (0.61%) Java
5 1 (0.61%) JavaScript
Qualifications
1 20 (12.12%) Security Cleared
2 14 (8.48%) SC Cleared
3 6 (3.64%) Cisco Certification
4 5 (3.03%) Degree
5 4 (2.42%) CCNA
6 3 (1.82%) Microsoft Certification
6 3 (1.82%) MCSA
6 3 (1.82%) ITIL Foundation Certificate
7 2 (1.21%) DV Cleared
7 2 (1.21%) CCNP
8 1 (0.61%) HND
8 1 (0.61%) MCSE
8 1 (0.61%) MCITP
Quality Assurance & Compliance
1 7 (4.24%) SLA
2 1 (0.61%) JSP 440
System Software
1 75 (45.45%) Active Directory
2 14 (8.48%) VMware Infrastructure
3 10 (6.06%) Hyper-V
4 8 (4.85%) VMware Workstation
5 5 (3.03%) XenDesktop
5 5 (3.03%) vSphere
6 4 (2.42%) Microsoft Virtual Server
6 4 (2.42%) XenApp
7 3 (1.82%) Firmware
7 3 (1.82%) Terminal Services
7 3 (1.82%) ISA Server
7 3 (1.82%) VMware ESX
8 2 (1.21%) Forefront TMG
8 2 (1.21%) VMware ESXi
9 1 (0.61%) VirtualBox
Systems Management
1 7 (4.24%) ZENworks
2 5 (3.03%) Systems Management Server (SMS)
2 5 (3.03%) SCCM
3 3 (1.82%) SCOM
4 2 (1.21%) Cisco UCCE
4 2 (1.21%) Cisco UCCX
4 2 (1.21%) Cisco CUCM
4 2 (1.21%) AirWatch
4 2 (1.21%) Backup Exec
4 2 (1.21%) Tivoli
5 1 (0.61%) Nmap
5 1 (0.61%) ARCserve
5 1 (0.61%) NetBackup
Vendors
1 71 (43.03%) Microsoft
2 44 (26.67%) VMware
3 27 (16.36%) Citrix
4 13 (7.88%) Cisco
5 12 (7.27%) Novell
6 8 (4.85%) Lotus
6 8 (4.85%) HP
7 6 (3.64%) McAfee
8 4 (2.42%) Juniper
8 4 (2.42%) Dell
9 2 (1.21%) Compaq
9 2 (1.21%) IBM
9 2 (1.21%) Apple
9 2 (1.21%) CheckPoint
9 2 (1.21%) Veeam
9 2 (1.21%) Nokia
9 2 (1.21%) Becrypt
10 1 (0.61%) SolarWinds
10 1 (0.61%) Aruba
10 1 (0.61%) Symantec
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