The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 76 66 56
Rank change year-on-year
-10 -10
Contract jobs requiring a Support Engineer 69 69 80
As % of all contract IT jobs located in the South West 2.19% 2.43% 3.15%
As % of the Job Titles category 2.34% 2.63% 3.36%
Number of daily rates quoted 30 11 29
Average daily rate
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of your Daily Rate
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£213 £225 £325
Average daily rate % change year-on-year
-5.55% -30.76%
90% offered a daily rate of more than £115 £148 £164
10% offered a daily rate of more than £288 £425 £409
UK excluding London average daily rate £200 £200 £230
% change year-on-year
- -13.04%
Number of hourly rates quoted 7 29 17
Average hourly rate £15.50 £15.00 £16.25
Average hourly rate % change year-on-year
+3.33% -7.69%
90% offered a hourly rate of more than £11.90 £12.95 £12.55
10% offered a hourly rate of more than £23.40 £29.55 £22.90
UK excluding London average hourly rate £15.00 £15.34 £15.00
% change year-on-year
-2.21% +2.26%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2945 2620 2384
As % of all contract IT jobs located in the South West 93.37% 92.12% 93.75%
Number of daily rates quoted 1866 1560 1436
Average daily rate £380 £363 £335
Average daily rate % change year-on-year
+4.82% +8.20%
90% offered a daily rate of more than £245 £225 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 141 147 173
Average hourly rate £21.75 £17.50 £16.72
Average hourly rate % change year-on-year
+24.28% +4.66%
90% offered a hourly rate of more than £10.50 £11.50 £10.00
10% offered a hourly rate of more than £44.95 £37.30 £40.10
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 3 March 2015.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 3 March 2015.

Support Engineer Hourly Rate Histogram in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +9 21 £180 -21.73% 4
Gloucestershire -12 14 £201 +46.36% 4
Bristol -10 9 £150 -33.33% 12
Dorset +2 8 £203 +35.00% 6
Devon -12 5 - - 9
Somerset -12 5 £225 - 4
Cornwall - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 3 March 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 100 (72.99%) Windows
2 68 (49.64%) Active Directory
3 47 (34.31%) Microsoft
4 40 (29.20%) Windows 7
5 39 (28.47%) VMware
6 30 (21.90%) Citrix
7 29 (21.17%) ITIL
8 28 (20.44%) MS Office
8 28 (20.44%) MS Exchange
9 22 (16.06%) Windows XP
9 22 (16.06%) VMware Infrastructure
10 20 (14.60%) Windows Server 2008
10 20 (14.60%) SQL
11 19 (13.87%) MS Excel
12 18 (13.14%) Security Cleared
13 17 (12.41%) WAN
13 17 (12.41%) Cisco
14 16 (11.68%) LAN
14 16 (11.68%) Windows Server 2003
14 16 (11.68%) SCCM
15 15 (10.95%) Windows Server 2012
15 15 (10.95%) TCP/IP
16 13 (9.49%) Lotus
16 13 (9.49%) SC Cleared
17 12 (8.76%) Exchange Server 2010
17 12 (8.76%) Firewall
18 11 (8.03%) VoIP
18 11 (8.03%) HP
18 11 (8.03%) Cisco Certification
18 11 (8.03%) IBM Notes

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 3 March 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (20.44%) MS Exchange
2 12 (8.76%) Exchange Server 2010
3 11 (8.03%) IBM Notes
4 5 (3.65%) IIS
4 5 (3.65%) SharePoint
4 5 (3.65%) Exchange Server 2007
5 3 (2.19%) Apache
5 3 (2.19%) Lync
6 2 (1.46%) Blackberry Enterprise Server
6 2 (1.46%) Exchange Server 2003
7 1 (0.73%) SharePoint 2010
7 1 (0.73%) Exchange Server 2013
Applications
1 28 (20.44%) MS Office
2 19 (13.87%) MS Excel
Business Applications
1 2 (1.46%) SAP Oil and Gas
1 2 (1.46%) assyst
2 1 (0.73%) Summit
Cloud Services
1 10 (7.30%) Office 365
2 2 (1.46%) Amazon AWS
3 1 (0.73%) Microsoft Azure
Communications & Networking
1 17 (12.41%) WAN
2 16 (11.68%) LAN
3 15 (10.95%) TCP/IP
4 12 (8.76%) Firewall
5 11 (8.03%) VoIP
6 8 (5.84%) SAN
7 7 (5.11%) VPN
7 7 (5.11%) DNS
8 5 (3.65%) MPLS
9 4 (2.92%) OSPF
9 4 (2.92%) Wireless
10 3 (2.19%) IP Telephony
10 3 (2.19%) Internet
10 3 (2.19%) Cisco Nexus
11 2 (1.46%) Network Security
11 2 (1.46%) Telnet
11 2 (1.46%) BGP
11 2 (1.46%) SNMP
11 2 (1.46%) ADSL
11 2 (1.46%) DHCP
Database & Business Intelligence
1 10 (7.30%) SQL Server
2 3 (2.19%) MySQL
3 1 (0.73%) SQL Server 2005
3 1 (0.73%) SQL Server 2008
3 1 (0.73%) SQL Server 2012
Development Applications
1 1 (0.73%) MSI
General
1 5 (3.65%) Telecoms
1 5 (3.65%) Finance
1 5 (3.65%) Manufacturing
2 2 (1.46%) Military
2 2 (1.46%) Back Office
2 2 (1.46%) Electronics
2 2 (1.46%) Marketing
3 1 (0.73%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.73%) Web Services
1 1 (0.73%) Flash
1 1 (0.73%) Application Packaging
Miscellaneous
1 6 (4.38%) Blackberry
2 5 (3.65%) Analytical Skills
3 4 (2.92%) Management Information System
4 3 (2.19%) FMCG
5 2 (1.46%) DTV
5 2 (1.46%) Statistics
6 1 (0.73%) Mathematics
6 1 (0.73%) Replication
6 1 (0.73%) Clustering
6 1 (0.73%) Smartphone
6 1 (0.73%) iPhone
6 1 (0.73%) iPad
6 1 (0.73%) NHS
Operating Systems
1 100 (72.99%) Windows
2 40 (29.20%) Windows 7
3 22 (16.06%) Windows XP
4 20 (14.60%) Windows Server 2008
5 16 (11.68%) Windows Server 2003
6 15 (10.95%) Windows Server 2012
7 7 (5.11%) Windows 8
8 5 (3.65%) Linux
8 5 (3.65%) Windows 2000
9 4 (2.92%) Windows NT
10 3 (2.19%) Windows Vista
11 2 (1.46%) Android
11 2 (1.46%) UNIX
12 1 (0.73%) Windows Phone
12 1 (0.73%) Windows 2000 Server
12 1 (0.73%) Windows Phone 7
12 1 (0.73%) Apple iOS
Processes & Methodologies
1 29 (21.17%) ITIL
2 9 (6.57%) Service Delivery
3 4 (2.92%) Migration
4 3 (2.19%) Service Management
4 3 (2.19%) Data Management
4 3 (2.19%) Time Management
4 3 (2.19%) Change Management
4 3 (2.19%) Performance Tuning
5 2 (1.46%) Network Management
5 2 (1.46%) Network Performance Management
5 2 (1.46%) Workflow
5 2 (1.46%) Mentoring
5 2 (1.46%) Performance Management
5 2 (1.46%) Data Migration
5 2 (1.46%) Incident Management
5 2 (1.46%) Requirements Analysis
5 2 (1.46%) Problem Management
5 2 (1.46%) Digital Marketing
5 2 (1.46%) Configuration Management
5 2 (1.46%) Business Intelligence
Programming Languages
1 20 (14.60%) SQL
2 2 (1.46%) C
2 2 (1.46%) VBScript
3 1 (0.73%) VB
3 1 (0.73%) PowerShell
3 1 (0.73%) Perl
3 1 (0.73%) T-SQL
Qualifications
1 18 (13.14%) Security Cleared
2 13 (9.49%) SC Cleared
3 11 (8.03%) Cisco Certification
4 8 (5.84%) CCNP
4 8 (5.84%) CCNA
5 4 (2.92%) MCSE
5 4 (2.92%) Microsoft Certification
5 4 (2.92%) DV Cleared
5 4 (2.92%) ITIL Foundation Certificate
6 3 (2.19%) VMware Certified Professional (VCP)
7 2 (1.46%) ITIL Certification
7 2 (1.46%) CCIE
7 2 (1.46%) CISSP
8 1 (0.73%) Citrix Certification
8 1 (0.73%) Dell Certification
8 1 (0.73%) JNCIP
8 1 (0.73%) MCITP
8 1 (0.73%) Degree
8 1 (0.73%) VCP4
Quality Assurance & Compliance
1 7 (5.11%) SLA
2 2 (1.46%) ISO 9001
3 1 (0.73%) ISO 14001
3 1 (0.73%) ISO/IEC 27001
System Software
1 68 (49.64%) Active Directory
2 22 (16.06%) VMware Infrastructure
3 8 (5.84%) XenDesktop
4 7 (5.11%) Hyper-V
4 7 (5.11%) XenApp
5 4 (2.92%) VMware ESXi
6 3 (2.19%) VMware Workstation
7 2 (1.46%) Firmware
8 1 (0.73%) Terminal Services
8 1 (0.73%) ISA Server
8 1 (0.73%) Microsoft App-V
8 1 (0.73%) Microsoft Virtual Server
8 1 (0.73%) VMware Server
8 1 (0.73%) NFS
Systems Management
1 16 (11.68%) SCCM
2 4 (2.92%) WSUS
3 2 (1.46%) SCOM
3 2 (1.46%) Systems Management Server (SMS)
4 1 (0.73%) OpenView Configuration Management
4 1 (0.73%) Backup Exec
4 1 (0.73%) Tivoli
4 1 (0.73%) Tivoli Monitoring
4 1 (0.73%) McAfee ePO
4 1 (0.73%) Symantec Endpoint Protection
Vendors
1 47 (34.31%) Microsoft
2 39 (28.47%) VMware
3 30 (21.90%) Citrix
4 17 (12.41%) Cisco
5 13 (9.49%) Lotus
6 11 (8.03%) HP
7 6 (4.38%) Avaya
8 5 (3.65%) Dell
9 4 (2.92%) Remedy
10 3 (2.19%) McAfee
10 3 (2.19%) Apple
10 3 (2.19%) Juniper
11 2 (1.46%) Symantec
11 2 (1.46%) SAP
11 2 (1.46%) Veeam
11 2 (1.46%) WatchGuard
12 1 (0.73%) SonicWALL
12 1 (0.73%) Acronis
12 1 (0.73%) Rackspace
12 1 (0.73%) MobileIron
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