The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Support Engineer
Rank 71 95 45
Rank change year-on-year
+24 -50
Contract jobs requiring a Support Engineer 69 48 80
As % of all contract IT jobs located in the South West 2.27% 1.48% 3.61%
As % of the Job Titles category 2.42% 1.60% 3.84%
Number of daily rates quoted 22 22 24
Average daily rate
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of your Daily Rate
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£203 £313 £260
Average daily rate % change year-on-year
-35.20% +20.19%
90% offered a daily rate of more than £141 £115 £130
10% offered a daily rate of more than £287 £325 £350
UK excluding London average daily rate £225 £200 £244
% change year-on-year
+12.50% -17.94%
Number of hourly rates quoted 13 9 11
Average hourly rate £16.00 £13.75 £13.50
Average hourly rate % change year-on-year
+16.36% +1.85%
90% offered a hourly rate of more than £12.10 £12.90 £12.42
10% offered a hourly rate of more than £20.19 £18.10 £23.75
UK excluding London average hourly rate £16.00 £15.50 £15.00
% change year-on-year
+3.22% +3.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2848 2991 2086
As % of all contract IT jobs located in the South West 93.68% 92.37% 94.05%
Number of daily rates quoted 1748 1840 1244
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £250 £230 £225
10% offered a daily rate of more than £500 £490 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 169 186 150
Average hourly rate £20.19 £18.00 £15.00
Average hourly rate % change year-on-year
+12.13% +20.00%
90% offered a hourly rate of more than £11.12 £11.35 £10.00
10% offered a hourly rate of more than £41.93 £45.00 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 5 May 2015.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +21 22 £269 +58.08% 10
Bristol +18 15 £153 +32.60% 10
Devon +7 8 £158 +15.77% 2
Somerset +2 8 £225 -30.76% 2
Dorset +8 7 £180 - 4
Gloucestershire -11 7 £324 +149.03% 11
Cornwall - 1 £238 - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 5 May 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 92 (66.67%) Windows
2 79 (57.25%) Active Directory
3 51 (36.96%) Microsoft
4 37 (26.81%) VMware
4 37 (26.81%) Windows 7
5 35 (25.36%) MS Exchange
6 32 (23.19%) MS Office
7 26 (18.84%) ITIL
7 26 (18.84%) Windows Server 2003
8 24 (17.39%) Citrix
8 24 (17.39%) Windows Server 2008
9 23 (16.67%) Windows XP
10 20 (14.49%) SQL
11 18 (13.04%) Exchange Server 2010
11 18 (13.04%) Windows Server 2012
12 17 (12.32%) VMware Infrastructure
12 17 (12.32%) MS Excel
12 17 (12.32%) Lotus
13 14 (10.14%) Cisco
14 13 (9.42%) IBM Notes
14 13 (9.42%) Security Cleared
15 12 (8.70%) SCCM
16 11 (7.97%) HP
17 10 (7.25%) SAN
17 10 (7.25%) Office 365
18 9 (6.52%) SQL Server
18 9 (6.52%) Firewall
19 8 (5.80%) Migration
19 8 (5.80%) LAN
19 8 (5.80%) VoIP

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 5 May 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (25.36%) MS Exchange
2 18 (13.04%) Exchange Server 2010
3 13 (9.42%) IBM Notes
4 8 (5.80%) Exchange Server 2007
5 3 (2.17%) IIS
6 2 (1.45%) Lync
6 2 (1.45%) SharePoint
7 1 (0.72%) Blackberry Enterprise Server
7 1 (0.72%) Exchange Server 2003
Applications
1 32 (23.19%) MS Office
2 17 (12.32%) MS Excel
3 1 (0.72%) MS PowerPoint
Business Applications
1 2 (1.45%) assyst
2 1 (0.72%) Summit
2 1 (0.72%) SAP Oil and Gas
Cloud Services
1 10 (7.25%) Office 365
2 1 (0.72%) Microsoft Azure
2 1 (0.72%) Amazon AWS
Communications & Networking
1 10 (7.25%) SAN
2 9 (6.52%) Firewall
3 8 (5.80%) LAN
3 8 (5.80%) VoIP
3 8 (5.80%) TCP/IP
4 7 (5.07%) WAN
5 5 (3.62%) VPN
6 4 (2.90%) DNS
6 4 (2.90%) Fibre Channel
7 3 (2.17%) Internet
7 3 (2.17%) MPLS
8 2 (1.45%) Wi-Fi
8 2 (1.45%) Radio Access Network
8 2 (1.45%) IP Telephony
9 1 (0.72%) VLAN
9 1 (0.72%) SIGTRAN
9 1 (0.72%) Cisco IOS
9 1 (0.72%) LTE
9 1 (0.72%) MVNO
9 1 (0.72%) Wireless
Database & Business Intelligence
1 9 (6.52%) SQL Server
2 4 (2.90%) MS Access
3 2 (1.45%) SQL Server 2005
General
1 5 (3.62%) Manufacturing
2 3 (2.17%) Telecoms
2 3 (2.17%) Finance
3 1 (0.72%) Electronics
3 1 (0.72%) Military
3 1 (0.72%) Banking
3 1 (0.72%) Retail
3 1 (0.72%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.45%) Web Services
1 2 (1.45%) Application Packaging
2 1 (0.72%) .NET
2 1 (0.72%) Flash
2 1 (0.72%) Middleware
2 1 (0.72%) .NET Framework
Miscellaneous
1 4 (2.90%) FMCG
2 3 (2.17%) Management Information System
2 3 (2.17%) Blackberry
2 3 (2.17%) Statistics
3 2 (1.45%) Video Conferencing
4 1 (0.72%) NHS
4 1 (0.72%) iPhone
4 1 (0.72%) iPad
4 1 (0.72%) Private Cloud
4 1 (0.72%) Mathematics
4 1 (0.72%) RMADS
4 1 (0.72%) DTV
4 1 (0.72%) Replication
4 1 (0.72%) E-Learning
4 1 (0.72%) Smartphone
Operating Systems
1 92 (66.67%) Windows
2 37 (26.81%) Windows 7
3 26 (18.84%) Windows Server 2003
4 24 (17.39%) Windows Server 2008
5 23 (16.67%) Windows XP
6 18 (13.04%) Windows Server 2012
7 7 (5.07%) Windows 2000
8 5 (3.62%) Windows NT
9 4 (2.90%) Windows 8
10 3 (2.17%) Linux
10 3 (2.17%) Android
11 2 (1.45%) NetWare
11 2 (1.45%) SUSE
11 2 (1.45%) Windows Vista
11 2 (1.45%) SUSE Linux Enterprise Server
12 1 (0.72%) UNIX
12 1 (0.72%) Windows 2000 Server
12 1 (0.72%) Windows Phone
12 1 (0.72%) Windows Phone 7
12 1 (0.72%) Apple iOS
Processes & Methodologies
1 26 (18.84%) ITIL
2 8 (5.80%) Migration
3 6 (4.35%) Service Delivery
4 5 (3.62%) Asset Management
5 4 (2.90%) Digital Forensics
6 3 (2.17%) Incident Management
6 3 (2.17%) Change Management
7 2 (1.45%) Risk Management
7 2 (1.45%) Configuration Management
7 2 (1.45%) Service Management
7 2 (1.45%) Release Management
7 2 (1.45%) Data Management
7 2 (1.45%) Capacity Management
7 2 (1.45%) Time Management
7 2 (1.45%) Data Analysis
7 2 (1.45%) Data Migration
8 1 (0.72%) Performance Management
8 1 (0.72%) Software Distribution
8 1 (0.72%) Performance Tuning
8 1 (0.72%) Network Monitoring
Programming Languages
1 20 (14.49%) SQL
2 4 (2.90%) T-SQL
2 4 (2.90%) VBScript
3 3 (2.17%) VB
3 3 (2.17%) PowerShell
3 3 (2.17%) C
4 1 (0.72%) C#
4 1 (0.72%) Perl
Qualifications
1 13 (9.42%) Security Cleared
2 8 (5.80%) SC Cleared
3 6 (4.35%) CCNA
3 6 (4.35%) Cisco Certification
3 6 (4.35%) Degree
4 4 (2.90%) DV Cleared
4 4 (2.90%) CCNP
5 3 (2.17%) ITIL Foundation Certificate
6 1 (0.72%) HND
6 1 (0.72%) ITIL Certification
6 1 (0.72%) Dell Certification
Quality Assurance & Compliance
1 6 (4.35%) SLA
2 1 (0.72%) ISO 14001
2 1 (0.72%) ISO/IEC 27001
2 1 (0.72%) JSP 440
2 1 (0.72%) ISO 9001
System Software
1 79 (57.25%) Active Directory
2 17 (12.32%) VMware Infrastructure
3 6 (4.35%) VMware Workstation
3 6 (4.35%) XenDesktop
4 5 (3.62%) VMware ESXi
4 5 (3.62%) Hyper-V
5 4 (2.90%) XenApp
5 4 (2.90%) Microsoft Virtual Server
6 3 (2.17%) Terminal Services
7 1 (0.72%) ISA Server
7 1 (0.72%) Firmware
7 1 (0.72%) VMware Server
7 1 (0.72%) vSphere
7 1 (0.72%) Forefront TMG
Systems Management
1 12 (8.70%) SCCM
2 3 (2.17%) Systems Management Server (SMS)
3 2 (1.45%) ZENworks
3 2 (1.45%) Tivoli
3 2 (1.45%) AirWatch
4 1 (0.72%) Tivoli Monitoring
4 1 (0.72%) SCOM
4 1 (0.72%) NetBackup
4 1 (0.72%) WSUS
Vendors
1 51 (36.96%) Microsoft
2 37 (26.81%) VMware
3 24 (17.39%) Citrix
4 17 (12.32%) Lotus
5 14 (10.14%) Cisco
6 11 (7.97%) HP
7 6 (4.35%) Dell
7 6 (4.35%) Avaya
8 5 (3.62%) Novell
9 3 (2.17%) Juniper
9 3 (2.17%) McAfee
10 2 (1.45%) Symantec
10 2 (1.45%) Remedy
10 2 (1.45%) Veeam
10 2 (1.45%) Apple
10 2 (1.45%) Compaq
10 2 (1.45%) IBM
11 1 (0.72%) Oracle
11 1 (0.72%) SAP
11 1 (0.72%) Adobe
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