The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 63 68 66
Rank change year-on-year
+5 -2
Contract jobs requiring a Support Engineer 86 82 68
As % of all contract IT jobs located in the South West 2.90% 2.59% 2.61%
As % of the Job Titles category 3.04% 2.70% 2.77%
Number of daily rates quoted 28 37 12
Average daily rate £153 £225 £193
Average daily rate % change year-on-year
-32.22% +16.88%
90% offered a daily rate of more than £120 £118 £127
10% offered a daily rate of more than £253 £323 £425
UK excluding London average daily rate £240 £225 £200
% change year-on-year
+6.66% +12.50%
Number of hourly rates quoted 21 10 28
Average hourly rate £15.50 £16.86 £15.75
Average hourly rate % change year-on-year
-8.06% +7.04%
90% offered a hourly rate of more than £12.50 £11.98 £12.90
10% offered a hourly rate of more than £40.50 £21.60 £29.60
UK excluding London average hourly rate £16.00 £15.50 £15.35
% change year-on-year
+3.22% +0.97%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2833 3039 2457
As % of all contract IT jobs located in the South West 95.58% 95.84% 94.25%
Number of daily rates quoted 1898 1921 1483
Average daily rate £375 £385 £350
Average daily rate % change year-on-year
-2.59% +10.00%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £525 £490
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 166 172 158
Average hourly rate £31.50 £28.50 £20.00
Average hourly rate % change year-on-year
+10.52% +42.50%
90% offered a hourly rate of more than £12.50 £11.00 £11.50
10% offered a hourly rate of more than £50.00 £44.50 £35.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 14 February 2016.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 14 February 2016.

Support Engineer Hourly Rate Histogram in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 23 £250 +11.11% 7
Bristol +10 20 £120 -17.24% 13
Somerset +10 15 - - 6
Gloucestershire +2 14 £133 -43.29% 10
Dorset +6 8 £155 -27.90% 6
Devon -6 6 £163 -31.57% 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 14 February 2016, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 134 (71.28%) Windows
2 91 (48.40%) Active Directory
3 76 (40.43%) Windows 7
4 63 (33.51%) Microsoft
5 59 (31.38%) Windows Server
6 37 (19.68%) Citrix
7 35 (18.62%) MS Office
8 34 (18.09%) MS Exchange
9 33 (17.55%) VMware
10 32 (17.02%) ITIL
10 32 (17.02%) Windows XP
11 27 (14.36%) Security Cleared
12 23 (12.23%) MS Excel
13 22 (11.70%) Cisco
13 22 (11.70%) Windows Server 2003
13 22 (11.70%) SC Cleared
14 19 (10.11%) Firewall
15 17 (9.04%) SLA
16 16 (8.51%) Windows Server 2012
16 16 (8.51%) SCCM
16 16 (8.51%) Internet
17 15 (7.98%) Apple
17 15 (7.98%) Windows Server 2008
17 15 (7.98%) Windows 8
18 14 (7.45%) Exchange Server 2010
19 13 (6.91%) Cisco Certification
20 12 (6.38%) VMware Infrastructure
20 12 (6.38%) TCP/IP
21 11 (5.85%) CCNA
21 11 (5.85%) HP

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 14 February 2016, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (18.09%) MS Exchange
2 14 (7.45%) Exchange Server 2010
3 10 (5.32%) Exchange Server 2003
3 10 (5.32%) Exchange Server 2013
3 10 (5.32%) SharePoint
4 8 (4.26%) Blackberry Enterprise Server
5 6 (3.19%) IBM Notes
6 5 (2.66%) Exchange Server 2007
6 5 (2.66%) IBM Domino
7 2 (1.06%) Skype for Business
8 1 (0.53%) BizTalk Server
8 1 (0.53%) IIS
8 1 (0.53%) SharePoint 2010
8 1 (0.53%) SharePoint 2013
Applications
1 35 (18.62%) MS Office
2 23 (12.23%) MS Excel
3 5 (2.66%) Acrobat
4 1 (0.53%) MS PowerPoint
Business Applications
1 3 (1.60%) Remedy ITSM
2 1 (0.53%) Dynamics CRM
2 1 (0.53%) SAP Oil and Gas
Cloud Services
1 9 (4.79%) Office 365
2 1 (0.53%) OneDrive
Communications & Networking
1 19 (10.11%) Firewall
2 16 (8.51%) Internet
3 12 (6.38%) TCP/IP
4 11 (5.85%) LAN
5 9 (4.79%) DNS
5 9 (4.79%) VoIP
5 9 (4.79%) WAN
6 8 (4.26%) DHCP
7 5 (2.66%) VLAN
8 4 (2.13%) Broadband
8 4 (2.13%) Cisco ASA
8 4 (2.13%) IP Telephony
8 4 (2.13%) VPN
9 3 (1.60%) ADSL
9 3 (1.60%) Ethernet
9 3 (1.60%) SAN
9 3 (1.60%) Wireless
10 2 (1.06%) Wi-Fi
11 1 (0.53%) 3G
11 1 (0.53%) IPsec
Database & Business Intelligence
1 7 (3.72%) SQL Server
2 2 (1.06%) Pentaho
General
1 11 (5.85%) Telecoms
2 10 (5.32%) Finance
3 6 (3.19%) Billing
4 5 (2.66%) Manufacturing
5 1 (0.53%) Aerospace
5 1 (0.53%) Back Office
5 1 (0.53%) Electronics
5 1 (0.53%) Marketing
5 1 (0.53%) Military
5 1 (0.53%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.06%) REST
Miscellaneous
1 9 (4.79%) Video Conferencing
2 8 (4.26%) Blackberry
2 8 (4.26%) Driving Licence
3 7 (3.72%) Data Centre
4 6 (3.19%) Analytical Skills
4 6 (3.19%) NHS
5 3 (1.60%) HP Storage
5 3 (1.60%) Mathematics
6 2 (1.06%) Computer Science
6 2 (1.06%) Replication
6 2 (1.06%) Statistics
7 1 (0.53%) CCTV
7 1 (0.53%) Enterprise Storage
7 1 (0.53%) Fat Client
7 1 (0.53%) Management Information System
7 1 (0.53%) Thin Client
Operating Systems
1 134 (71.28%) Windows
2 76 (40.43%) Windows 7
3 59 (31.38%) Windows Server
4 32 (17.02%) Windows XP
5 22 (11.70%) Windows Server 2003
6 16 (8.51%) Windows Server 2012
7 15 (7.98%) Windows 8
7 15 (7.98%) Windows Server 2008
8 9 (4.79%) Windows 2000
9 6 (3.19%) Android
10 5 (2.66%) Apple iOS
10 5 (2.66%) Linux
10 5 (2.66%) Windows Vista
11 4 (2.13%) Windows NT
12 2 (1.06%) Windows 10
13 1 (0.53%) Solaris
13 1 (0.53%) Unix
Processes & Methodologies
1 32 (17.02%) ITIL
2 11 (5.85%) Migration
3 9 (4.79%) Service Delivery
4 8 (4.26%) Incident Management
5 7 (3.72%) Service Management
6 6 (3.19%) Change Management
6 6 (3.19%) Problem Management
7 5 (2.66%) ITIL V3
7 5 (2.66%) PRINCE2
8 4 (2.13%) CMMI
8 4 (2.13%) Reverse Engineering
8 4 (2.13%) Six Sigma
9 3 (1.60%) Coaching
9 3 (1.60%) Configuration Management
9 3 (1.60%) Patch Management
9 3 (1.60%) Programme Management
10 2 (1.06%) Data Management
10 2 (1.06%) Logistics
10 2 (1.06%) Performance Optimisation
10 2 (1.06%) Time Management
Programming Languages
1 11 (5.85%) Java
2 10 (5.32%) SQL
3 3 (1.60%) C
3 3 (1.60%) C++
4 2 (1.06%) JavaScript
5 1 (0.53%) VBA
Qualifications
1 27 (14.36%) Security Cleared
2 22 (11.70%) SC Cleared
3 13 (6.91%) Cisco Certification
4 11 (5.85%) CCNA
5 9 (4.79%) Microsoft Certification
6 7 (3.72%) HND
7 5 (2.66%) Degree
7 5 (2.66%) HNC
8 4 (2.13%) CCNP
8 4 (2.13%) ITIL Certification
8 4 (2.13%) MCP
9 3 (1.60%) DBS Check
9 3 (1.60%) DV Cleared
10 2 (1.06%) MCDST
10 2 (1.06%) MCSA
Quality Assurance & Compliance
1 17 (9.04%) SLA
2 2 (1.06%) QA
3 1 (0.53%) Def Stans
3 1 (0.53%) Disclosure Scotland
System Software
1 91 (48.40%) Active Directory
2 12 (6.38%) VMware Infrastructure
3 11 (5.85%) Hyper-V
4 5 (2.66%) XenApp
5 4 (2.13%) VMware ESX
5 4 (2.13%) vSphere
6 2 (1.06%) BitLocker
6 2 (1.06%) Microsoft App-V
6 2 (1.06%) UAG
6 2 (1.06%) XenDesktop
7 1 (0.53%) VMware ESXi
Systems Management
1 16 (8.51%) SCCM
2 5 (2.66%) Norton AntiVirus
Vendors
1 63 (33.51%) Microsoft
2 37 (19.68%) Citrix
3 33 (17.55%) VMware
4 22 (11.70%) Cisco
5 15 (7.98%) Apple
6 11 (5.85%) HP
7 7 (3.72%) Dell
7 7 (3.72%) Lotus
8 6 (3.19%) Symantec
9 5 (2.66%) Adobe
10 4 (2.13%) Acronis
10 4 (2.13%) Remedy
10 4 (2.13%) SonicWALL
11 3 (1.60%) BMC
11 3 (1.60%) Nokia
11 3 (1.60%) Sophos
12 2 (1.06%) AppSense
12 2 (1.06%) Canon
12 2 (1.06%) CheckPoint
13 1 (0.53%) WatchGuard
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