The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Engineer
Rank 49 60 92
Rank change year-on-year
+11 +32
Contract jobs requiring a Support Engineer 98 86 54
As % of all contract IT jobs located in the South West 3.35% 2.75% 1.68%
As % of the Job Titles category 3.48% 2.86% 1.79%
Number of daily rates quoted 39 31 26
Average daily rate £212 £225 £313
Average daily rate % change year-on-year
-5.77% -28.00%
90% offered a daily rate of more than £118 £125 £122
10% offered a daily rate of more than £361 £288 £350
UK excluding London average daily rate £255 £225 £200
% change year-on-year
+13.33% +12.50%
Number of hourly rates quoted 12 15 9
Average hourly rate £14.11 £16.50 £13.75
Average hourly rate % change year-on-year
-14.46% +20.00%
90% offered a hourly rate of more than £12.25 £12.20 £12.90
10% offered a hourly rate of more than £17.40 £20.67 £18.10
UK excluding London average hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2819 3002 3019
As % of all contract IT jobs located in the South West 96.24% 95.94% 94.02%
Number of daily rates quoted 1801 1850 1844
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £500 £490
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 186 175 183
Average hourly rate £35.00 £20.12 £18.00
Average hourly rate % change year-on-year
+73.93% +11.79%
90% offered a hourly rate of more than £12.25 £12.00 £11.00
10% offered a hourly rate of more than £47.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 1 May 2016.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 1 May 2016.

Support Engineer Hourly Rate Histogram in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +20 30 £136 -44.37% 4
Bristol +2 20 £263 +90.90% 3
Wiltshire -14 15 £195 -32.17% 2
Somerset +16 13 £212 -5.77% 8
Dorset 0 13 £280 +55.55% 2
Cornwall +6 3 £110 -53.68% 2
Devon -1 3 - - 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 1 May 2016, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 138 (75.00%) Windows
2 101 (54.89%) Active Directory
3 70 (38.04%) Windows 7
4 62 (33.70%) Windows Server
5 50 (27.17%) Microsoft
6 48 (26.09%) VMware
7 36 (19.57%) ITIL
8 33 (17.93%) Citrix
9 31 (16.85%) MS Exchange
10 25 (13.59%) MS Office
11 23 (12.50%) Security Cleared
12 22 (11.96%) Cisco
13 20 (10.87%) SLA
14 19 (10.33%) SCCM
15 18 (9.78%) Windows XP
16 17 (9.24%) Firewall
16 17 (9.24%) Windows Server 2008
16 17 (9.24%) Windows 8
17 15 (8.15%) LAN
17 15 (8.15%) MS Excel
17 15 (8.15%) SQL Server
17 15 (8.15%) Apple
17 15 (8.15%) Windows Server 2003
17 15 (8.15%) SC Cleared
17 15 (8.15%) VMware Infrastructure
17 15 (8.15%) Windows Server 2012
18 14 (7.61%) SQL
18 14 (7.61%) WAN
19 13 (7.07%) Cisco Certification
19 13 (7.07%) Office 365

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 1 May 2016, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (16.85%) MS Exchange
2 11 (5.98%) Exchange Server 2010
3 10 (5.43%) SharePoint
4 9 (4.89%) IBM Notes
5 8 (4.35%) Blackberry Enterprise Server
5 8 (4.35%) Exchange Server 2013
6 5 (2.72%) Exchange Server 2007
6 5 (2.72%) IBM Domino
7 3 (1.63%) Exchange Server 2003
7 3 (1.63%) Skype for Business
8 1 (0.54%) BizTalk Server
8 1 (0.54%) SharePoint 2010
8 1 (0.54%) Umbraco
Applications
1 25 (13.59%) MS Office
2 15 (8.15%) MS Excel
3 5 (2.72%) Acrobat
4 2 (1.09%) MS PowerPoint
Business Applications
1 3 (1.63%) Remedy ITSM
2 2 (1.09%) SAP Oil and Gas
3 1 (0.54%) Dynamics CRM
Cloud Services
1 13 (7.07%) Office 365
2 1 (0.54%) Google Apps
2 1 (0.54%) OneDrive
Communications & Networking
1 17 (9.24%) Firewall
2 15 (8.15%) LAN
3 14 (7.61%) WAN
4 12 (6.52%) Internet
5 11 (5.98%) TCP/IP
6 8 (4.35%) VoIP
7 7 (3.80%) VPN
8 6 (3.26%) DNS
8 6 (3.26%) IP Telephony
9 5 (2.72%) DHCP
10 4 (2.17%) SAN
10 4 (2.17%) VLAN
10 4 (2.17%) Wireless
11 3 (1.63%) Broadband
11 3 (1.63%) Wi-Fi
12 2 (1.09%) ADSL
13 1 (0.54%) Ethernet
13 1 (0.54%) FTP
13 1 (0.54%) HTTP
13 1 (0.54%) HTTPS
Database & Business Intelligence
1 15 (8.15%) SQL Server
2 5 (2.72%) SQL Server 2012
3 2 (1.09%) SQL Server 2008
4 1 (0.54%) GIS
General
1 12 (6.52%) Telecoms
2 9 (4.89%) Finance
3 6 (3.26%) Billing
4 5 (2.72%) Manufacturing
5 3 (1.63%) Military
6 2 (1.09%) Electronics
6 2 (1.09%) Marketing
7 1 (0.54%) Aerospace
7 1 (0.54%) Banking
7 1 (0.54%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.09%) REST
Miscellaneous
1 11 (5.98%) Data Centre
2 8 (4.35%) Blackberry
2 8 (4.35%) Video Conferencing
3 6 (3.26%) Analytical Skills
3 6 (3.26%) Replication
4 3 (1.63%) HP Storage
4 3 (1.63%) Management Information System
5 2 (1.09%) CMDB
5 2 (1.09%) Computer Science
5 2 (1.09%) Driving Licence
5 2 (1.09%) Mathematics
6 1 (0.54%) CCTV
6 1 (0.54%) Fat Client
6 1 (0.54%) NHS
6 1 (0.54%) PKI
6 1 (0.54%) Thin Client
Operating Systems
1 138 (75.00%) Windows
2 70 (38.04%) Windows 7
3 62 (33.70%) Windows Server
4 18 (9.78%) Windows XP
5 17 (9.24%) Windows 8
5 17 (9.24%) Windows Server 2008
6 15 (8.15%) Windows Server 2003
6 15 (8.15%) Windows Server 2012
7 11 (5.98%) Linux
8 8 (4.35%) Windows 2000
9 7 (3.80%) Windows 10
10 6 (3.26%) Android
10 6 (3.26%) Apple iOS
11 5 (2.72%) Windows Vista
12 3 (1.63%) Windows NT
13 1 (0.54%) Mac OS X
13 1 (0.54%) Solaris
Processes & Methodologies
1 36 (19.57%) ITIL
2 11 (5.98%) ITIL V3
3 10 (5.43%) Service Delivery
3 10 (5.43%) Service Management
4 7 (3.80%) Migration
5 6 (3.26%) Incident Management
5 6 (3.26%) Problem Management
6 5 (2.72%) SIEM
7 4 (2.17%) Configuration Management
7 4 (2.17%) Infrastructure Management
7 4 (2.17%) ITSM
7 4 (2.17%) Performance Optimisation
7 4 (2.17%) PRINCE2
7 4 (2.17%) Programme Management
8 3 (1.63%) Change Management
8 3 (1.63%) CMMI
8 3 (1.63%) Mentoring
8 3 (1.63%) Network Design
8 3 (1.63%) RAD
8 3 (1.63%) Six Sigma
Programming Languages
1 14 (7.61%) SQL
2 11 (5.98%) Java
3 4 (2.17%) C++
4 3 (1.63%) PowerShell
5 2 (1.09%) C
5 2 (1.09%) JavaScript
Qualifications
1 23 (12.50%) Security Cleared
2 15 (8.15%) SC Cleared
3 13 (7.07%) Cisco Certification
4 12 (6.52%) CCNA
5 11 (5.98%) Microsoft Certification
6 7 (3.80%) HND
7 6 (3.26%) CCNP
7 6 (3.26%) Degree
8 4 (2.17%) DBS Check
8 4 (2.17%) HNC
8 4 (2.17%) ITIL Certification
8 4 (2.17%) MCP
9 3 (1.63%) DV Cleared
9 3 (1.63%) MCSE
10 2 (1.09%) CISSP
10 2 (1.09%) MCDST
Quality Assurance & Compliance
1 20 (10.87%) SLA
2 1 (0.54%) Def Stans
2 1 (0.54%) Disclosure Scotland
2 1 (0.54%) QA
System Software
1 101 (54.89%) Active Directory
2 15 (8.15%) VMware Infrastructure
3 12 (6.52%) Hyper-V
4 8 (4.35%) vSphere
4 8 (4.35%) XenApp
5 6 (3.26%) VMware ESX
6 5 (2.72%) XenDesktop
7 4 (2.17%) BitLocker
7 4 (2.17%) Microsoft App-V
7 4 (2.17%) UAG
8 1 (0.54%) VMware ESXi
8 1 (0.54%) VMware Server
Systems Management
1 19 (10.33%) SCCM
2 5 (2.72%) Norton AntiVirus
3 1 (0.54%) Backup Exec
3 1 (0.54%) McAfee ePO
3 1 (0.54%) Microsoft Data Protection Manager
3 1 (0.54%) Nagios
3 1 (0.54%) WSUS
Vendors
1 50 (27.17%) Microsoft
2 48 (26.09%) VMware
3 33 (17.93%) Citrix
4 22 (11.96%) Cisco
5 15 (8.15%) Apple
6 12 (6.52%) HP
7 10 (5.43%) Lotus
8 8 (4.35%) Dell
9 6 (3.26%) Symantec
10 5 (2.72%) Adobe
10 5 (2.72%) AppSense
10 5 (2.72%) Sophos
11 4 (2.17%) Canon
11 4 (2.17%) IBM
11 4 (2.17%) Juniper
11 4 (2.17%) Remedy
12 3 (1.63%) BMC
12 3 (1.63%) Nokia
12 3 (1.63%) SonicWALL
13 2 (1.09%) CheckPoint
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