The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Support Engineer
Rank 49 89 60
Rank change year-on-year
+40 -29
Contract jobs requiring a Support Engineer 75 51 63
As % of all contract IT jobs located in the South West 3.650% 1.551% 2.288%
As % of the Job Titles category 3.872% 1.668% 2.424%
Number of daily rates quoted 28 20 16
Average daily rate £260 £225 £223
Average daily rate % change year-on-year
+15.55% +1.12%
90% offered a daily rate of more than £115 £125 £163
10% offered a daily rate of more than £350 £400 £388
UK excluding London average daily rate £240 £200 £263
% change year-on-year
+19.85% -23.71%
Number of hourly rates quoted 12 14 28
Average hourly rate £13.73 £16.00 £19.00
Average hourly rate % change year-on-year
-14.21% -15.78%
90% offered a hourly rate of more than £12.42 £12.89 £13.00
10% offered a hourly rate of more than £23.63 £21.00 £30.00
UK excluding London average hourly rate £15.00 £16.00 £15.00
% change year-on-year
-6.25% +6.66%
All Job Titles
South West
Contract IT job ads with a match in the
Job Titles category
1937 3058 2599
As % of all contract IT jobs located in the South West 94.26% 93.00% 94.41%
Number of daily rates quoted 1160 1831 1283
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 140 190 243
Average hourly rate £15.40 £23.34 £21.00
Average hourly rate % change year-on-year
-34.01% +11.14%
90% offered a hourly rate of more than £10.00 £12.50 £12.04
10% offered a hourly rate of more than £42.50 £37.50 £38.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Engineer
England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer across the South West region as a proportion of the total demand within the Job Titles category.

South West Support Engineer Jobs Demand Trend

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

South West Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 20 May 2013.

South West Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

South West Support Engineer Hourly Rate Trend

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 20 May 2013.

South West Support Engineer Hourly Rate Histogram

Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Somerset +15 18 £245 -
Gloucestershire +27 13 £190 -52.50%
Devon +14 13 £260 -
Bristol +14 12 £350 +180.00%
Dorset +3 9 £158 -30.00%
Wiltshire +3 6 £235 +61.72%
Cornwall - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 98 (66.67%) Windows
2 57 (38.78%) Active Directory
3 46 (31.29%) Security Cleared
4 44 (29.93%) Windows 7
5 43 (29.25%) Windows XP
6 38 (25.85%) Microsoft
7 37 (25.17%) VMware
8 29 (19.73%) MS Office
9 27 (18.37%) HP
9 27 (18.37%) Windows Server 2003
10 26 (17.69%) Windows Server 2008
11 25 (17.01%) DV Cleared
11 25 (17.01%) ITIL
12 24 (16.33%) MS Exchange
12 24 (16.33%) Citrix
12 24 (16.33%) SC Cleared
13 21 (14.29%) Cisco
14 19 (12.93%) Linux
14 19 (12.93%) SQL
15 18 (12.24%) SAN
15 18 (12.24%) VMware Infrastructure
16 17 (11.56%) TCP/IP
16 17 (11.56%) Microsoft Certification
16 17 (11.56%) C
16 17 (11.56%) Blackberry
17 15 (10.20%) MCSE
18 14 (9.524%) SCCM
19 12 (8.163%) UNIX
19 12 (8.163%) Apple
20 11 (7.483%) MS Excel

Support Engineer
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (4.762%) Web Services
1 7 (4.762%) XML
2 1 (0.680%) Software Packaging
2 1 (0.680%) Drools
Application Platforms
1 24 (16.33%) MS Exchange
2 10 (6.803%) Exchange Server 2010
3 8 (5.442%) Exchange Server 2003
3 8 (5.442%) Exchange Server 2007
4 6 (4.082%) SharePoint
5 5 (3.401%) Blackberry Enterprise Server
6 3 (2.041%) Apache
7 2 (1.361%) nginx
8 1 (0.680%) IIS
Applications
1 29 (19.73%) MS Office
2 11 (7.483%) MS Excel
3 4 (2.721%) Office 365
Business Applications
1 7 (4.762%) Remedy ITSM
Communications & Networking
1 18 (12.24%) SAN
2 17 (11.56%) TCP/IP
3 10 (6.803%) VoIP
4 9 (6.122%) LAN
4 9 (6.122%) Internet
5 8 (5.442%) VPN
6 6 (4.082%) DHCP
6 6 (4.082%) Wireless
7 4 (2.721%) DNS
7 4 (2.721%) Wireshark
8 3 (2.041%) SNMP
8 3 (2.041%) Firewall
9 2 (1.361%) IP Telephony
9 2 (1.361%) WAN
10 1 (0.680%) PBX
10 1 (0.680%) Cisco IPT
10 1 (0.680%) Broadband
10 1 (0.680%) 3G
10 1 (0.680%) MPLS
10 1 (0.680%) OSPF
Database & Business Intelligence
1 4 (2.721%) QlikView
2 3 (2.041%) MySQL
2 3 (2.041%) SQL Server
3 2 (1.361%) SQL Server 2008
4 1 (0.680%) Oracle 8/8i
Development Applications
1 2 (1.361%) Subversion
1 2 (1.361%) Git (software)
2 1 (0.680%) MSI
General
1 9 (6.122%) Telecoms
2 8 (5.442%) Finance
2 8 (5.442%) Military
3 1 (0.680%) Banking
3 1 (0.680%) Billing
3 1 (0.680%) Local Government
Miscellaneous
1 17 (11.56%) Blackberry
2 7 (4.762%) CMDB
3 5 (3.401%) Management Information System
3 5 (3.401%) Clustering
4 4 (2.721%) Handset
5 3 (2.041%) Client/Server
5 3 (2.041%) Statistics
5 3 (2.041%) Mathematics
6 2 (1.361%) Open Source
7 1 (0.680%) EqualLogic
7 1 (0.680%) RMADS
7 1 (0.680%) Video Conferencing
7 1 (0.680%) Computer Science
7 1 (0.680%) PKI
7 1 (0.680%) CCTV
7 1 (0.680%) NHS
Operating Systems
1 98 (66.67%) Windows
2 44 (29.93%) Windows 7
3 43 (29.25%) Windows XP
4 27 (18.37%) Windows Server 2003
5 26 (17.69%) Windows Server 2008
6 19 (12.93%) Linux
7 12 (8.163%) UNIX
8 6 (4.082%) Windows Vista
9 5 (3.401%) Mac OS X Server
9 5 (3.401%) Mac OS X
10 3 (2.041%) AIX
11 2 (1.361%) Solaris
11 2 (1.361%) Windows 2000
11 2 (1.361%) FreeBSD
11 2 (1.361%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (17.01%) ITIL
2 7 (4.762%) Service Management
2 7 (4.762%) ITSM
2 7 (4.762%) Data Protection
3 6 (4.082%) Migration
3 6 (4.082%) Disaster Recovery
4 3 (2.041%) Information Management
4 3 (2.041%) Network Management
4 3 (2.041%) Continuous Improvement
5 2 (1.361%) Change Control
5 2 (1.361%) Service Delivery
5 2 (1.361%) PRINCE
5 2 (1.361%) Project Management
6 1 (0.680%) Benchmarking
6 1 (0.680%) CAD
6 1 (0.680%) Configuration Management
6 1 (0.680%) Integration Acceptance Testing
6 1 (0.680%) CRM
6 1 (0.680%) Network Load Balancing
6 1 (0.680%) Problem Management
Programming Languages
1 19 (12.93%) SQL
2 17 (11.56%) C
3 3 (2.041%) Shell Script
4 2 (1.361%) Perl
5 1 (0.680%) Java
5 1 (0.680%) PowerShell
5 1 (0.680%) Scala
Qualifications
1 46 (31.29%) Security Cleared
2 25 (17.01%) DV Cleared
3 24 (16.33%) SC Cleared
4 17 (11.56%) Microsoft Certification
5 15 (10.20%) MCSE
6 8 (5.442%) Degree
7 6 (4.082%) MCP
7 6 (4.082%) HNC
8 3 (2.041%) ITIL Certification
8 3 (2.041%) CCNA
8 3 (2.041%) Cisco Certification
8 3 (2.041%) MCITP
9 2 (1.361%) MCDST
10 1 (0.680%) MCSA
Quality Assurance & Compliance
1 6 (4.082%) ISO/IEC 27001
2 2 (1.361%) SLA
System Software
1 57 (38.78%) Active Directory
2 18 (12.24%) VMware Infrastructure
3 9 (6.122%) XenApp
4 6 (4.082%) vSphere
5 5 (3.401%) VMware ESX
6 4 (2.721%) UAG
7 3 (2.041%) Terminal Services
8 1 (0.680%) VMware Server
8 1 (0.680%) VMware ESXi
8 1 (0.680%) XenDesktop
Systems Management
1 14 (9.524%) SCCM
2 7 (4.762%) NetBackup
3 5 (3.401%) Tivoli
4 3 (2.041%) Netcool
4 3 (2.041%) Netcool/OMNIbus
5 2 (1.361%) OpenView
5 2 (1.361%) CiscoWorks
5 2 (1.361%) Puppet
6 1 (0.680%) WSUS
6 1 (0.680%) SCOM
Vendors
1 38 (25.85%) Microsoft
2 37 (25.17%) VMware
3 27 (18.37%) HP
4 24 (16.33%) Citrix
5 21 (14.29%) Cisco
6 12 (8.163%) Apple
7 8 (5.442%) Remedy
7 8 (5.442%) McAfee
7 8 (5.442%) Kaspersky
7 8 (5.442%) NetApp
7 8 (5.442%) Oracle
8 7 (4.762%) BMC
8 7 (4.762%) Symantec
9 5 (3.401%) IBM
10 4 (2.721%) Juniper
10 4 (2.721%) FalconStor
11 3 (2.041%) F5
11 3 (2.041%) SolarWinds
11 3 (2.041%) OPNET
11 3 (2.041%) Compuware
Bristol, Avon
The role will involve providing day to day business as usual support for the existing Infrastrucure, once up to speed you will be able to get involved in...
Roc Search
Posted: 16 May 2013
Gloucestershire
PC & Apple Mac support Engineer OSX platform. Desktop support 1/2 line - MS Office products, Windows 7 etc... Desktop support 1/2 line required for this exciting new...
Lucid Support Services
Rate: From £12 to £15 per hour
Posted: 16 May 2013
Bristol, Avon
Our large public sector client is looking for a AIX/IBM support engineer for an initial three month contract to start ASAP. You will provide support across a...
Randstad Technologies
Rate: £20 - £25 per hour
Posted: 14 May 2013
Cheltenham, Gloucestershire
You will be looking for trending failures, understanding the root causes and implementing design changes to ensure the highest quality of hardware in production. Working for the Cell...
Experis Engineering
Posted: 17 May 2013