The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 64 100 50
Rank change year-on-year
+36 -50
Contract jobs requiring a Support Engineer 82 34 70
As % of all contract IT jobs located in the South West 2.63% 1.18% 3.44%
As % of the Job Titles category 2.80% 1.27% 3.64%
Number of daily rates quoted 22 17 29
Average daily rate
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of your Daily Rate
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£195 £250 £260
Average daily rate % change year-on-year
-22.00% -3.84%
90% offered a daily rate of more than £120 £115 £114
10% offered a daily rate of more than £230 £325 £310
UK excluding London average daily rate £203 £208 £238
% change year-on-year
-2.40% -12.63%
Number of hourly rates quoted 31 3 11
Average hourly rate £16.50 £13.50 £17.50
Average hourly rate % change year-on-year
+22.22% -22.85%
90% offered a hourly rate of more than £12.50 £11.70 £12.42
10% offered a hourly rate of more than £20.19 £15.50 £23.75
UK excluding London average hourly rate £17.50 £15.00 £15.77
% change year-on-year
+16.66% -4.88%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2927 2680 1921
As % of all contract IT jobs located in the South West 94.03% 92.89% 94.35%
Number of daily rates quoted 1867 1759 1150
Average daily rate £370 £350 £350
Average daily rate % change year-on-year
+5.71% -
90% offered a daily rate of more than £225 £225 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 196 167 127
Average hourly rate £19.50 £20.00 £16.86
Average hourly rate % change year-on-year
-2.50% +18.62%
90% offered a hourly rate of more than £12.50 £9.00 £10.88
10% offered a hourly rate of more than £43.83 £41.50 £42.50
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South West region.

Support Engineer Daily Rate Trend in the South West

Support Engineer
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 3 July 2015.

Support Engineer Daily Rate Histogram in the South West

Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South West region.

Support Engineer Hourly Rate Trend in the South West

Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the South West region over the 3 months to 3 July 2015.

Support Engineer Hourly Rate Histogram in the South West

Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon +10 21 £213 -15.00% 4
Wiltshire +11 16 - - 6
Bristol +11 16 £150 +30.43% 5
Somerset +7 10 £225 -30.76% 2
Gloucestershire +5 10 £175 +17.64% 3
Dorset +3 7 £120 - 7
Cornwall - 1 £238 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 3 July 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 113 (69.75%) Windows
2 86 (53.09%) Active Directory
3 68 (41.98%) Microsoft
4 52 (32.10%) Windows 7
5 51 (31.48%) VMware
6 43 (26.54%) MS Exchange
7 37 (22.84%) MS Office
8 31 (19.14%) Citrix
8 31 (19.14%) Windows Server 2003
9 30 (18.52%) Windows XP
10 28 (17.28%) SQL
11 27 (16.67%) Windows Server 2008
12 24 (14.81%) Windows Server 2012
12 24 (14.81%) ITIL
13 22 (13.58%) Exchange Server 2010
14 19 (11.73%) Lotus
15 18 (11.11%) MS Excel
15 18 (11.11%) Security Cleared
16 17 (10.49%) VMware Infrastructure
17 16 (9.88%) Cisco
18 13 (8.02%) HP
18 13 (8.02%) IBM Notes
18 13 (8.02%) Firewall
18 13 (8.02%) SC Cleared
19 12 (7.41%) Exchange Server 2007
19 12 (7.41%) Novell
19 12 (7.41%) SAN
20 10 (6.17%) SQL Server
20 10 (6.17%) Hyper-V
21 9 (5.56%) XenDesktop

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 3 July 2015, IT contractor jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (26.54%) MS Exchange
2 22 (13.58%) Exchange Server 2010
3 13 (8.02%) IBM Notes
4 12 (7.41%) Exchange Server 2007
5 6 (3.70%) SharePoint
6 4 (2.47%) Lync
7 3 (1.85%) Blackberry Enterprise Server
8 2 (1.23%) Exchange Server 2003
8 2 (1.23%) IIS
8 2 (1.23%) Exchange Server 2013
9 1 (0.62%) Apache
Applications
1 37 (22.84%) MS Office
2 18 (11.11%) MS Excel
3 2 (1.23%) MS PowerPoint
4 1 (0.62%) AutoCAD
Business Applications
1 1 (0.62%) Agresso
1 1 (0.62%) SAP Oil and Gas
Cloud Services
1 7 (4.32%) Office 365
2 1 (0.62%) Amazon AWS
Communications & Networking
1 13 (8.02%) Firewall
2 12 (7.41%) SAN
3 9 (5.56%) LAN
4 7 (4.32%) VoIP
4 7 (4.32%) WAN
4 7 (4.32%) TCP/IP
4 7 (4.32%) VPN
5 5 (3.09%) DNS
5 5 (3.09%) Internet
6 4 (2.47%) Fibre Channel
7 3 (1.85%) Cisco IOS
7 3 (1.85%) MPLS
8 2 (1.23%) IP Telephony
8 2 (1.23%) Radio Access Network
9 1 (0.62%) ADSL
9 1 (0.62%) Network Security
9 1 (0.62%) Cisco ASA
9 1 (0.62%) NAS
9 1 (0.62%) VLAN
9 1 (0.62%) Wi-Fi
Database & Business Intelligence
1 10 (6.17%) SQL Server
2 4 (2.47%) MS Access
3 2 (1.23%) SQL Server 2005
4 1 (0.62%) MySQL
General
1 5 (3.09%) Manufacturing
2 3 (1.85%) Back Office
2 3 (1.85%) Finance
3 2 (1.23%) Telecoms
4 1 (0.62%) Electronics
4 1 (0.62%) Games
4 1 (0.62%) Military
4 1 (0.62%) Banking
4 1 (0.62%) Marketing
Libraries, Frameworks & Software Standards
1 7 (4.32%) Web Services
2 2 (1.23%) Middleware
3 1 (0.62%) .NET Framework
3 1 (0.62%) Application Packaging
3 1 (0.62%) .NET
Miscellaneous
1 7 (4.32%) Blackberry
2 5 (3.09%) Data Centre
3 4 (2.47%) FMCG
4 3 (1.85%) iPhone
5 2 (1.23%) Management Information System
5 2 (1.23%) Statistics
5 2 (1.23%) Video Conferencing
6 1 (0.62%) NHS
6 1 (0.62%) RMADS
6 1 (0.62%) Replication
6 1 (0.62%) E-Learning
6 1 (0.62%) DTV
6 1 (0.62%) Analytical Skills
Operating Systems
1 113 (69.75%) Windows
2 52 (32.10%) Windows 7
3 31 (19.14%) Windows Server 2003
4 30 (18.52%) Windows XP
5 27 (16.67%) Windows Server 2008
6 24 (14.81%) Windows Server 2012
7 9 (5.56%) Linux
8 7 (4.32%) NetWare
8 7 (4.32%) SUSE
8 7 (4.32%) SUSE Linux Enterprise Server
9 5 (3.09%) Windows 2000
10 4 (2.47%) Windows NT
10 4 (2.47%) Windows 8
11 1 (0.62%) Windows 2000 Server
11 1 (0.62%) Android
Processes & Methodologies
1 24 (14.81%) ITIL
2 7 (4.32%) Service Delivery
2 7 (4.32%) Migration
3 6 (3.70%) Asset Management
4 4 (2.47%) Digital Forensics
4 4 (2.47%) Performance Tuning
4 4 (2.47%) Mentoring
5 3 (1.85%) Data Management
6 2 (1.23%) Capacity Management
6 2 (1.23%) Data Analysis
6 2 (1.23%) Incident Management
6 2 (1.23%) Load Balancing
6 2 (1.23%) Release Management
6 2 (1.23%) Performance Management
7 1 (0.62%) Server Hardening
7 1 (0.62%) Patch Management
7 1 (0.62%) Performance Monitoring
7 1 (0.62%) Network Monitoring
7 1 (0.62%) Kalman Filter
7 1 (0.62%) Digital Marketing
Programming Languages
1 28 (17.28%) SQL
2 6 (3.70%) T-SQL
3 5 (3.09%) VBScript
3 5 (3.09%) VB
4 2 (1.23%) PowerShell
4 2 (1.23%) C
5 1 (0.62%) C#
5 1 (0.62%) JavaScript
Qualifications
1 18 (11.11%) Security Cleared
2 13 (8.02%) SC Cleared
3 6 (3.70%) CCNA
3 6 (3.70%) Cisco Certification
3 6 (3.70%) Degree
4 5 (3.09%) CCNP
5 4 (2.47%) ITIL Foundation Certificate
6 3 (1.85%) DV Cleared
7 1 (0.62%) HND
Quality Assurance & Compliance
1 8 (4.94%) SLA
2 1 (0.62%) ISO/IEC 27001
2 1 (0.62%) JSP 440
System Software
1 86 (53.09%) Active Directory
2 17 (10.49%) VMware Infrastructure
3 10 (6.17%) Hyper-V
4 9 (5.56%) XenDesktop
5 7 (4.32%) XenApp
5 7 (4.32%) VMware Workstation
6 4 (2.47%) Microsoft Virtual Server
6 4 (2.47%) VMware ESXi
7 3 (1.85%) vSphere
7 3 (1.85%) Firmware
7 3 (1.85%) Terminal Services
7 3 (1.85%) ISA Server
7 3 (1.85%) VMware ESX
8 2 (1.23%) Forefront TMG
Systems Management
1 8 (4.94%) SCCM
2 7 (4.32%) ZENworks
3 5 (3.09%) Systems Management Server (SMS)
4 3 (1.85%) SCOM
5 2 (1.23%) Cisco UCCE
5 2 (1.23%) Cisco UCCX
5 2 (1.23%) Cisco CUCM
5 2 (1.23%) AirWatch
5 2 (1.23%) Tivoli
5 2 (1.23%) Backup Exec
6 1 (0.62%) NetBackup
Vendors
1 68 (41.98%) Microsoft
2 51 (31.48%) VMware
3 31 (19.14%) Citrix
4 19 (11.73%) Lotus
5 16 (9.88%) Cisco
6 13 (8.02%) HP
7 12 (7.41%) Novell
8 6 (3.70%) Dell
8 6 (3.70%) Avaya
8 6 (3.70%) Juniper
9 5 (3.09%) McAfee
10 3 (1.85%) Compaq
11 2 (1.23%) IBM
11 2 (1.23%) SAP
11 2 (1.23%) Nokia
11 2 (1.23%) Apple
11 2 (1.23%) Veeam
11 2 (1.23%) Becrypt
12 1 (0.62%) SolarWinds
12 1 (0.62%) Rackspace
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