The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 33 58 60
Rank change year-on-year
+25 +2
Permanent jobs requiring a Support Engineer 44 4 8
As % of all permanent IT jobs located in Somerset 5.66% 0.75% 1.28%
As % of the Job Titles category 6.06% 0.77% 1.31%
Number of salaries quoted 44 4 7
Average salary £27,000 £30,750 £23,000
Average salary % change year-on-year
-12.19% +33.69%
90% offered a salary of more than £25,000 £30,000 £21,500
10% offered a salary of more than £32,500 £31,500 £25,800
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
726 518 611
As % of all permanent IT jobs located in Somerset 93.44% 96.64% 97.92%
Number of salaries quoted 610 448 583
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £23,000 £20,500 £22,500
10% offered a salary of more than £55,000 £50,000 £49,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Somerset

Support Engineer
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Somerset region.

Support Engineer Salary Trend in Somerset

Support Engineer
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Engineer across the Somerset region over the 3 months to 18 September 2014.

Support Engineer Salary Histogram in Somerset

Support Engineer
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Somerset region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 23 £27,000 - 7
Frome - 7 £25,500 - 2
Taunton - 5 £31,000 -
Minehead - 2 £25,000 -
Shepton Mallet - 2 £21,000 -
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Somerset

For the 6 months to 18 September 2014, IT jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 59 (83.10%) Windows
2 44 (61.97%) VMware
3 40 (56.34%) VMware Infrastructure
4 35 (49.30%) ITIL
4 35 (49.30%) SQL Server
5 26 (36.62%) SQL
6 25 (35.21%) MS Exchange
7 21 (29.58%) Linux
8 18 (25.35%) SCCM
9 17 (23.94%) Disaster Recovery
9 17 (23.94%) IIS
9 17 (23.94%) Windows Server 2008
9 17 (23.94%) Windows Server 2012
10 16 (22.54%) Degree
10 16 (22.54%) MySQL
10 16 (22.54%) Apache
10 16 (22.54%) MS Excel
10 16 (22.54%) Windows Server 2003
11 15 (21.13%) DNS
11 15 (21.13%) WSUS
12 14 (19.72%) Active Directory
12 14 (19.72%) Analytical Skills
13 13 (18.31%) Client/Server
13 13 (18.31%) Mathematics
14 12 (16.90%) SAN
14 12 (16.90%) LAN
15 10 (14.08%) WAN
16 9 (12.68%) DHCP
16 9 (12.68%) VPN
16 9 (12.68%) Firewall

Support Engineer
Top Related IT Skills in Somerset by Category

For the 6 months to 18 September 2014, IT jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (35.21%) MS Exchange
2 17 (23.94%) IIS
3 16 (22.54%) Apache
4 5 (7.04%) Exchange Server 2010
5 1 (1.41%) Exchange Server 2013
5 1 (1.41%) Lync
Applications
1 16 (22.54%) MS Excel
2 4 (5.63%) MS Office
Cloud Services
1 1 (1.41%) SaaS
Communications & Networking
1 15 (21.13%) DNS
2 12 (16.90%) SAN
2 12 (16.90%) LAN
3 10 (14.08%) WAN
4 9 (12.68%) DHCP
4 9 (12.68%) VPN
4 9 (12.68%) Firewall
5 4 (5.63%) Structured Cabling
6 3 (4.23%) SSL
7 2 (2.82%) 3G
8 1 (1.41%) TETRA
8 1 (1.41%) TCP/IP
8 1 (1.41%) PBX
8 1 (1.41%) VoIP
8 1 (1.41%) DASS2
8 1 (1.41%) DPNSS
Database & Business Intelligence
1 35 (49.30%) SQL Server
2 16 (22.54%) MySQL
3 2 (2.82%) SQL Server 2005
3 2 (2.82%) SQL Server 2008
4 1 (1.41%) SQL Server 2012
Development Applications
1 1 (1.41%) PHPUnit
1 1 (1.41%) PEAR
General
1 6 (8.45%) Aerospace
2 3 (4.23%) Finance
3 2 (2.82%) Electronics
3 2 (2.82%) Telecoms
3 2 (2.82%) Military
4 1 (1.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (5.63%) HTML
2 2 (2.82%) CSS
3 1 (1.41%) Ajax
3 1 (1.41%) jQuery
3 1 (1.41%) ODBC
3 1 (1.41%) LAMP
Miscellaneous
1 14 (19.72%) Analytical Skills
2 13 (18.31%) Client/Server
2 13 (18.31%) Mathematics
3 2 (2.82%) Management Information System
3 2 (2.82%) Smartphone
3 2 (2.82%) Computer Science
Operating Systems
1 59 (83.10%) Windows
2 21 (29.58%) Linux
3 17 (23.94%) Windows Server 2008
3 17 (23.94%) Windows Server 2012
4 16 (22.54%) Windows Server 2003
5 7 (9.86%) Windows 7
6 3 (4.23%) Windows XP
7 2 (2.82%) Windows 2000
7 2 (2.82%) Windows 8
8 1 (1.41%) Windows 2000 Server
8 1 (1.41%) Red Hat Enterprise Linux
8 1 (1.41%) UNIX
Processes & Methodologies
1 35 (49.30%) ITIL
2 17 (23.94%) Disaster Recovery
3 8 (11.27%) Change Management
4 2 (2.82%) Technical Architecture
4 2 (2.82%) Web Development
4 2 (2.82%) Asset Management
4 2 (2.82%) Information Management
4 2 (2.82%) Software Engineering
4 2 (2.82%) Communications Security
4 2 (2.82%) Root Cause Analysis
5 1 (1.41%) Build Automation
5 1 (1.41%) Web Application Development
5 1 (1.41%) Agile Software Development
5 1 (1.41%) Migration
5 1 (1.41%) Scrum
5 1 (1.41%) Process Management
Programming Languages
1 26 (36.62%) SQL
2 4 (5.63%) Python
2 4 (5.63%) C
2 4 (5.63%) C++
2 4 (5.63%) Bash Shell
2 4 (5.63%) PowerShell
3 1 (1.41%) Perl
3 1 (1.41%) PHP
3 1 (1.41%) VB
Qualifications
1 16 (22.54%) Degree
2 6 (8.45%) Security Cleared
3 4 (5.63%) MCITP
4 1 (1.41%) SC Cleared
Quality Assurance & Compliance
1 2 (2.82%) SLA
System Software
1 40 (56.34%) VMware Infrastructure
2 14 (19.72%) Active Directory
3 1 (1.41%) Hyper-V
Systems Management
1 18 (25.35%) SCCM
2 15 (21.13%) WSUS
3 4 (5.63%) Nagios
3 4 (5.63%) SCOM
Vendors
1 44 (61.97%) VMware
2 7 (9.86%) CheckPoint
2 7 (9.86%) Juniper
3 5 (7.04%) Microsoft
4 3 (4.23%) Cisco
5 1 (1.41%) Trapeze
5 1 (1.41%) Oracle
5 1 (1.41%) Dell
5 1 (1.41%) Nortel
5 1 (1.41%) Siemens
5 1 (1.41%) Red Hat
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