The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Support Engineer
Rank 55 45 54
Rank change year-on-year
-10 +9
Permanent jobs requiring a Support Engineer 17 27 24
As % of all permanent IT jobs located in Somerset 2.93% 4.75% 3.54%
As % of the Job Titles category 2.97% 4.85% 3.65%
Number of salaries quoted 15 27 24
Average salary £23,500 £32,500 £24,000
Average salary % change year-on-year
-27.69% +35.41%
90% offered a salary of more than £16,500 £23,600 £20,000
10% offered a salary of more than £32,500 £36,000 £40,000
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
572 557 657
As % of all permanent IT jobs located in Somerset 98.45% 98.06% 96.90%
Number of salaries quoted 502 474 560
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £26,000 £23,000 £23,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Somerset

Support Engineer
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Somerset region.

Support Engineer Salary Trend in Somerset

Support Engineer
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Engineer across the Somerset region over the 3 months to 29 April 2016.

Support Engineer Salary Histogram in Somerset

Support Engineer
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Somerset region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -4 7 £28,000 -20.00% 3
Taunton - 7 £18,750 - 2
Bridgwater -4 2 £20,500 -25.45%
Street - 1 - - 2
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Somerset

For the 6 months to 29 April 2016, IT jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 39 (81.25%) Windows
2 28 (58.33%) Windows Server
3 16 (33.33%) Cisco
4 15 (31.25%) Microsoft
4 15 (31.25%) Linux
5 14 (29.17%) Windows 7
6 12 (25.00%) Retail
7 11 (22.92%) IP Telephony
7 11 (22.92%) CCENT
7 11 (22.92%) Unix
7 11 (22.92%) EPoS
7 11 (22.92%) Open Source
8 9 (18.75%) Active Directory
8 9 (18.75%) MS Exchange
8 9 (18.75%) TCP/IP
9 8 (16.67%) WAN
9 8 (16.67%) LAN
9 8 (16.67%) MS Excel
9 8 (16.67%) SQL Server
9 8 (16.67%) Firewall
10 7 (14.58%) Windows Server 2008
11 6 (12.50%) Citrix
11 6 (12.50%) VoIP
11 6 (12.50%) Windows Server 2012
11 6 (12.50%) Analytical Skills
12 5 (10.42%) iPhone
12 5 (10.42%) Finance
12 5 (10.42%) SCCM
12 5 (10.42%) Incident Management
13 4 (8.33%) Hyper-V

Support Engineer
Top Related IT Skills in Somerset by Category

For the 6 months to 29 April 2016, IT jobs across the Somerset region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.75%) MS Exchange
2 3 (6.25%) Exchange Server 2010
3 2 (4.17%) Exchange Server 2007
3 2 (4.17%) Skype for Business
4 1 (2.08%) BizTalk Server
4 1 (2.08%) Exchange Server 2003
4 1 (2.08%) Exchange Server 2013
4 1 (2.08%) SharePoint
Applications
1 8 (16.67%) MS Excel
2 4 (8.33%) MS Office
Business Applications
1 2 (4.17%) Dynamics CRM
1 2 (4.17%) SAP Oil and Gas
Cloud Services
1 2 (4.17%) Office 365
2 1 (2.08%) SaaS
Communications & Networking
1 11 (22.92%) IP Telephony
2 9 (18.75%) TCP/IP
3 8 (16.67%) Firewall
3 8 (16.67%) LAN
3 8 (16.67%) WAN
4 6 (12.50%) VoIP
5 4 (8.33%) DNS
6 3 (6.25%) HTTP
6 3 (6.25%) Internet
6 3 (6.25%) SAN
6 3 (6.25%) SSL
7 2 (4.17%) Skype
7 2 (4.17%) Wireless
8 1 (2.08%) DHCP
8 1 (2.08%) DSLAM
8 1 (2.08%) VPN
8 1 (2.08%) Wi-Fi
8 1 (2.08%) WLAN
Database & Business Intelligence
1 8 (16.67%) SQL Server
2 1 (2.08%) Crystal Reports
2 1 (2.08%) QlikView
Development Applications
1 2 (4.17%) Team Foundation Server
1 2 (4.17%) Visual Studio
2 1 (2.08%) VSS/SourceSafe
General
1 12 (25.00%) Retail
2 5 (10.42%) Finance
3 3 (6.25%) Marketing
4 2 (4.17%) Billing
4 2 (4.17%) Electronics
4 2 (4.17%) Manufacturing
4 2 (4.17%) Telecoms
5 1 (2.08%) Back Office
Libraries, Frameworks & Software Standards
1 3 (6.25%) .NET
1 3 (6.25%) ASP.NET
1 3 (6.25%) Hibernate
1 3 (6.25%) Spring
2 2 (4.17%) HTML
2 2 (4.17%) WPF
2 2 (4.17%) XML
3 1 (2.08%) 802.1X
3 1 (2.08%) ASP.NET MVC
Miscellaneous
1 11 (22.92%) EPoS
2 6 (12.50%) Analytical Skills
3 5 (10.42%) iPhone
4 4 (8.33%) iPad
5 3 (6.25%) Computer Science
6 2 (4.17%) Driving Licence
6 2 (4.17%) EqualLogic
7 1 (2.08%) Video Conferencing
Operating Systems
1 39 (81.25%) Windows
2 28 (58.33%) Windows Server
3 15 (31.25%) Linux
4 14 (29.17%) Windows 7
5 11 (22.92%) Unix
6 7 (14.58%) Windows Server 2008
7 6 (12.50%) Windows Server 2012
8 2 (4.17%) Windows 10
8 2 (4.17%) Windows Server 2003
9 1 (2.08%) Android
9 1 (2.08%) Apple iOS
9 1 (2.08%) Windows 8
9 1 (2.08%) Windows Phone
Processes & Methodologies
1 11 (22.92%) Open Source
2 5 (10.42%) Incident Management
3 4 (8.33%) ITIL
4 3 (6.25%) Continuous Improvement
4 3 (6.25%) CRM
4 3 (6.25%) DevOps
4 3 (6.25%) Problem Management
4 3 (6.25%) Software Engineering
4 3 (6.25%) Time Management
5 2 (4.17%) Business Intelligence
5 2 (4.17%) Change Management
5 2 (4.17%) Continuous Integration
5 2 (4.17%) Digital Marketing
5 2 (4.17%) Programme Management
5 2 (4.17%) Scrum
6 1 (2.08%) B2B
6 1 (2.08%) Disaster Recovery
6 1 (2.08%) Migration
6 1 (2.08%) PRINCE2
6 1 (2.08%) Project Management
Programming Languages
1 4 (8.33%) C#
1 4 (8.33%) SQL
2 3 (6.25%) Java
Qualifications
1 11 (22.92%) CCENT
2 4 (8.33%) Microsoft Certification
3 3 (6.25%) Degree
3 3 (6.25%) MCSA
4 2 (4.17%) A+ Certification
4 2 (4.17%) CCNA
4 2 (4.17%) Cisco Certification
5 1 (2.08%) CCNP
5 1 (2.08%) ITIL Certification
5 1 (2.08%) MCP
5 1 (2.08%) MCSE
Quality Assurance & Compliance
1 2 (4.17%) COBIT
2 1 (2.08%) ISO 9000
2 1 (2.08%) SLA
System Software
1 9 (18.75%) Active Directory
2 4 (8.33%) Hyper-V
3 3 (6.25%) Terminal Services
3 3 (6.25%) XenApp
4 2 (4.17%) VMware Infrastructure
5 1 (2.08%) VMware ESXi
5 1 (2.08%) vSphere
Systems Management
1 5 (10.42%) SCCM
2 3 (6.25%) SCOM
Vendors
1 16 (33.33%) Cisco
2 15 (31.25%) Microsoft
3 6 (12.50%) Citrix
4 4 (8.33%) NetApp
4 4 (8.33%) Palo Alto
5 3 (6.25%) VMware
6 2 (4.17%) Aerohive Networks
6 2 (4.17%) Dell
6 2 (4.17%) SAP
7 1 (2.08%) Acronis
7 1 (2.08%) Apple
7 1 (2.08%) BT
7 1 (2.08%) EMC
7 1 (2.08%) F5
7 1 (2.08%) Meraki
7 1 (2.08%) Spiceworks
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