The table below looks at the statistics for the ITIL Service Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Service Manager in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 264 252 238
Rank change year-on-year
-12 -14
Contract jobs requiring an ITIL Service Manager 14 12 11
As % of all contract IT jobs located in the South East 0.15% 0.12% 0.12%
As % of the Job Titles category 0.15% 0.13% 0.13%
Number of daily rates quoted 12 6 9
Average daily rate £425 £475 £383
Average daily rate % change year-on-year
-10.52% +24.18%
90% offered a daily rate of more than £379 £338 £323
10% offered a daily rate of more than £473 £550 £505
UK excluding London average daily rate £425 £400 £383
% change year-on-year
+6.25% +4.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
ITIL Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9195 9387 8770
As % of all contract IT jobs located in the South East 95.43% 94.33% 93.97%
Number of daily rates quoted 5592 5136 4818
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £235 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 375 453 481
Average hourly rate £17.50 £18.90 £17.50
Average hourly rate % change year-on-year
-7.40% +8.00%
90% offered a hourly rate of more than £11.50 £12.35 £12.00
10% offered a hourly rate of more than £44.00 £42.50 £51.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

ITIL Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITIL Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the South East

ITIL Service Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager across the South East region.

ITIL Service Manager Daily Rate Trend in the South East

ITIL Service Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager across the South East region.

ITIL Service Manager Hourly Rate Trend in the South East

ITIL Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Service Manager within the South East region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +10 6 £425 +13.33%
Buckinghamshire +19 3 £438 -12.50%
Hampshire -1 3 £475 -13.63%
Berkshire +8 1 £375 -
ITIL Service Manager
England

ITIL Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 29 April 2016, IT contractor jobs across the South East region that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title.

1 27 (100.00%) ITIL
2 20 (74.07%) Service Delivery
3 11 (40.74%) Finance
4 9 (33.33%) Stakeholder Management
4 9 (33.33%) Service Management
5 7 (25.93%) Telecoms
6 5 (18.52%) ITIL Certification
6 5 (18.52%) PRINCE2
6 5 (18.52%) ITIL Foundation Certificate
7 4 (14.81%) Service Design
7 4 (14.81%) GSM
7 4 (14.81%) Risk Management
7 4 (14.81%) Penetration Testing
7 4 (14.81%) Capacity Management
8 3 (11.11%) ITIL V3
8 3 (11.11%) Security Cleared
8 3 (11.11%) Incident Management
8 3 (11.11%) Risk Assessment
8 3 (11.11%) SLA
8 3 (11.11%) Coaching
9 2 (7.41%) Analytical Skills
9 2 (7.41%) Data Centre
9 2 (7.41%) 3G
9 2 (7.41%) Project Management
9 2 (7.41%) 2G
9 2 (7.41%) Problem Management
9 2 (7.41%) Degree
9 2 (7.41%) JIRA
9 2 (7.41%) 4G
9 2 (7.41%) SC Cleared

ITIL Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 29 April 2016, IT contractor jobs across the South East region that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (3.70%) MS Excel
1 1 (3.70%) MS Office
Business Applications
1 1 (3.70%) SAP Oil and Gas
Communications & Networking
1 4 (14.81%) GSM
2 2 (7.41%) 2G
2 2 (7.41%) 3G
2 2 (7.41%) 4G
Development Applications
1 2 (7.41%) JIRA
General
1 11 (40.74%) Finance
2 7 (25.93%) Telecoms
3 1 (3.70%) Electronics
3 1 (3.70%) Manufacturing
3 1 (3.70%) Marketing
3 1 (3.70%) Publishing
Miscellaneous
1 2 (7.41%) Analytical Skills
1 2 (7.41%) Data Centre
2 1 (3.70%) FMCG
Processes & Methodologies
1 27 (100.00%) ITIL
2 20 (74.07%) Service Delivery
3 9 (33.33%) Service Management
3 9 (33.33%) Stakeholder Management
4 5 (18.52%) PRINCE2
5 4 (14.81%) Capacity Management
5 4 (14.81%) Penetration Testing
5 4 (14.81%) Risk Management
5 4 (14.81%) Service Design
6 3 (11.11%) Coaching
6 3 (11.11%) Incident Management
6 3 (11.11%) ITIL V3
6 3 (11.11%) Risk Assessment
7 2 (7.41%) Continuous Improvement
7 2 (7.41%) Problem Management
7 2 (7.41%) Project Management
8 1 (3.70%) Change Management
8 1 (3.70%) Digital Marketing
8 1 (3.70%) Programme Management
8 1 (3.70%) Transition Management
Qualifications
1 5 (18.52%) ITIL Certification
1 5 (18.52%) ITIL Foundation Certificate
2 3 (11.11%) Security Cleared
3 2 (7.41%) Degree
3 2 (7.41%) DV Cleared
3 2 (7.41%) SC Cleared
4 1 (3.70%) BPSS Clearance
4 1 (3.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (11.11%) SLA
2 1 (3.70%) QA
Vendors
1 2 (7.41%) ServiceNow
2 1 (3.70%) SAP