The table below looks at the statistics for the ITIL Service Manager role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Service Manager in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 230 239 218
Rank change year-on-year
+9 -21
Contract jobs requiring an ITIL Service Manager 16 24 25
As % of all contract IT jobs located in the South East 0.19% 0.25% 0.29%
As % of the Job Titles category 0.20% 0.27% 0.31%
Number of daily rates quoted 14 17 13
Average daily rate £425 £410 £338
Average daily rate % change year-on-year
+3.65% +21.48%
90% offered a daily rate of more than £396 £340 £264
10% offered a daily rate of more than £431 £450 £455
UK excluding London average daily rate £425 £408 £358
% change year-on-year
+4.29% +13.98%
Number of hourly rates quoted 0 3 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate - £25.00 -
ITIL Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

ITIL Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ITIL Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the South East

ITIL Service Manager
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager across the South East region.

ITIL Service Manager Daily Rate Trend in the South East

ITIL Service Manager
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager across the South East region.

ITIL Service Manager Hourly Rate Trend in the South East

ITIL Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Service Manager within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 4 £406 - 1
Buckinghamshire +12 2 £415 +0.91%
Oxfordshire -7 2 £425 +3.65% 1
Surrey -8 1 £434 -8.73%
ITIL Service Manager
England

ITIL Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title.

1 41 (100.00%) ITIL
2 30 (73.17%) Service Delivery
3 12 (29.27%) Service Management
4 11 (26.83%) ITIL Certification
4 11 (26.83%) Finance
5 7 (17.07%) Stakeholder Management
5 7 (17.07%) Telecoms
5 7 (17.07%) Security Cleared
6 6 (14.63%) ITIL V3
6 6 (14.63%) Problem Management
6 6 (14.63%) ITIL Foundation Certificate
7 5 (12.20%) Infrastructure Management
7 5 (12.20%) Risk Management
7 5 (12.20%) Change Management
7 5 (12.20%) SLA
8 4 (9.76%) PRINCE2
8 4 (9.76%) GSM
8 4 (9.76%) Risk Assessment
8 4 (9.76%) Penetration Testing
8 4 (9.76%) Capacity Management
8 4 (9.76%) Continuous Improvement
8 4 (9.76%) Incident Management
8 4 (9.76%) SC Cleared
8 4 (9.76%) Coaching
8 4 (9.76%) Analytical Skills
9 3 (7.32%) People Management
9 3 (7.32%) Change Control
9 3 (7.32%) Migration
9 3 (7.32%) Project Management
9 3 (7.32%) Windows

ITIL Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.88%) Documentum
2 1 (2.44%) Apache
2 1 (2.44%) WebLogic
Applications
1 2 (4.88%) MS Excel
1 2 (4.88%) MS Office
1 2 (4.88%) Spreadsheet
Communications & Networking
1 4 (9.76%) GSM
2 2 (4.88%) 2G
2 2 (4.88%) 3G
2 2 (4.88%) 4G
3 1 (2.44%) Firewall
3 1 (2.44%) Intranet
3 1 (2.44%) IPv6
3 1 (2.44%) TCP/IP
Database & Business Intelligence
1 3 (7.32%) SQL Server
2 2 (4.88%) EDRMS
Development Applications
1 2 (4.88%) JIRA
General
1 11 (26.83%) Finance
2 7 (17.07%) Telecoms
3 1 (2.44%) Local Government
3 1 (2.44%) Publishing
3 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.44%) WAP
Miscellaneous
1 4 (9.76%) Analytical Skills
2 1 (2.44%) Data Centre
2 1 (2.44%) Driving Licence
2 1 (2.44%) FMCG
2 1 (2.44%) iPad
Operating Systems
1 3 (7.32%) Windows
2 2 (4.88%) Windows 7
3 1 (2.44%) Linux
3 1 (2.44%) Solaris
Processes & Methodologies
1 41 (100.00%) ITIL
2 30 (73.17%) Service Delivery
3 12 (29.27%) Service Management
4 7 (17.07%) Stakeholder Management
5 6 (14.63%) ITIL V3
5 6 (14.63%) Problem Management
6 5 (12.20%) Change Management
6 5 (12.20%) Infrastructure Management
6 5 (12.20%) Risk Management
7 4 (9.76%) Capacity Management
7 4 (9.76%) Coaching
7 4 (9.76%) Continuous Improvement
7 4 (9.76%) Incident Management
7 4 (9.76%) Penetration Testing
7 4 (9.76%) PRINCE2
7 4 (9.76%) Risk Assessment
8 3 (7.32%) Change Control
8 3 (7.32%) Migration
8 3 (7.32%) People Management
8 3 (7.32%) Project Management
Programming Languages
1 2 (4.88%) PowerShell
1 2 (4.88%) VBA
Qualifications
1 11 (26.83%) ITIL Certification
2 7 (17.07%) Security Cleared
3 6 (14.63%) ITIL Foundation Certificate
4 4 (9.76%) SC Cleared
5 2 (4.88%) Degree
5 2 (4.88%) DV Cleared
6 1 (2.44%) BPSS Clearance
6 1 (2.44%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (12.20%) SLA
2 2 (4.88%) QA
3 1 (2.44%) Disclosure Scotland
System Software
1 1 (2.44%) Oracle RAC
1 1 (2.44%) VMware Infrastructure
Systems Management
1 2 (4.88%) SCSM
Vendors
1 2 (4.88%) Microsoft
2 1 (2.44%) Oracle
2 1 (2.44%) ServiceNow
2 1 (2.44%) VMware