The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Services Delivery
Wales / South Wales
Rank 32 49 38
Rank change year-on-year
+17 -11
Contract jobs citing Service Delivery 23 22 15
As % of all contract IT jobs located in South Wales 4.35% 3.82% 2.95%
As % of the Processes & Methodologies category 5.25% 4.31% 3.98%
Number of daily rates quoted 17 10 7
Median daily rate £325 £350 £325
Median daily rate % change year-on-year
-7.14% +7.69%
90% offered a daily rate of more than £184 £232 £145
10% offered a daily rate of more than £436 £428 £385
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1 0 2
Median hourly rate £25.00 - £19.25
UK excluding London median hourly rate £16.00 £21.50 £15.16
% change year-on-year
-25.58% +41.82%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
438 510 377
As % of all contract IT jobs located in South Wales 82.80% 88.54% 74.21%
Number of daily rates quoted 325 372 256
Median daily rate £400 £350 £375
Median daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £185 £238 £224
10% offered a daily rate of more than £525 £450 £475
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 23 24 12
Median hourly rate £20.00 £47.00 £22.50
Median hourly rate % change year-on-year
-57.44% +108.88%
90% offered a hourly rate of more than £14.50 £13.00 £12.20
10% offered a hourly rate of more than £55.00 £66.00 £28.50
UK excluding London median hourly rate £35.88 £40.00 £27.50
% change year-on-year
-10.31% +45.45%

Service Delivery
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South Wales region.

Service Delivery Daily Rate Trend in South Wales

Service Delivery
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South Wales region over the 3 months to 20 February 2017.

Service Delivery Daily Rate Histogram in South Wales

Service Delivery
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South Wales region.

Service Delivery Hourly Rate Trend in South Wales

Service Delivery
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +15 17 £319 -8.92%
Newport - 5 £450 -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 20 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for Service Delivery.

1 27 (65.85%) ITIL
2 15 (36.59%) Service Management
3 12 (29.27%) SQL Server
3 12 (29.27%) SQL Server Integration Services
3 12 (29.27%) Relational Database
4 11 (26.83%) WebSphere
4 11 (26.83%) Release Management
4 11 (26.83%) IBM Integration Bus
4 11 (26.83%) JCAPS
4 11 (26.83%) IBM
4 11 (26.83%) BizTalk Server
4 11 (26.83%) Fiorano
4 11 (26.83%) InterSystems
5 9 (21.95%) NHS
6 8 (19.51%) XML
6 8 (19.51%) ITIL V3
6 8 (19.51%) HL7
7 7 (17.07%) XSLT
7 7 (17.07%) PRINCE2
7 7 (17.07%) Project Management
8 6 (14.63%) ITSM
8 6 (14.63%) Security Cleared
8 6 (14.63%) Requirements Analysis
9 5 (12.20%) Business Analysis
9 5 (12.20%) Service Design
9 5 (12.20%) Cyber Defence
9 5 (12.20%) Cybersecurity
9 5 (12.20%) Management Information System
9 5 (12.20%) Risk Management
9 5 (12.20%) Finance

Service Delivery
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.83%) BizTalk Server
1 11 (26.83%) JCAPS
1 11 (26.83%) WebSphere
Communications & Networking
1 4 (9.76%) Cisco ASA
1 4 (9.76%) LAN
1 4 (9.76%) WAN
1 4 (9.76%) Wireless
Database & Business Intelligence
1 12 (29.27%) Relational Database
1 12 (29.27%) SQL Server
1 12 (29.27%) SQL Server Integration Services
2 1 (2.44%) Data Warehouse
2 1 (2.44%) SQL Server Reporting Services
Development Applications
1 1 (2.44%) SQL Server Management Studio (SSMS)
General
1 5 (12.20%) Finance
2 2 (4.88%) Retail
Job Titles
1 14 (34.15%) Service Manager
2 13 (31.71%) Delivery Manager
2 13 (31.71%) Services Delivery Manager
3 6 (14.63%) Applications Support
3 6 (14.63%) Architect
4 5 (12.20%) Analyst
4 5 (12.20%) Business Analyst
4 5 (12.20%) Cybersecurity Architect
4 5 (12.20%) Security Architect
5 4 (9.76%) Applications Manager
5 4 (9.76%) Applications Support Manager
5 4 (9.76%) Network Engineer
5 4 (9.76%) Security Solutions Architect
5 4 (9.76%) Solutions Architect
5 4 (9.76%) Support Manager
6 3 (7.32%) Support Analyst
7 2 (4.88%) Project Manager
7 2 (4.88%) Technical Business Analyst
7 2 (4.88%) Technical Support
7 2 (4.88%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 11 (26.83%) IBM Integration Bus
2 8 (19.51%) XML
3 7 (17.07%) XSLT
4 1 (2.44%) Web Services
Miscellaneous
1 9 (21.95%) NHS
2 5 (12.20%) Cyber Defence
2 5 (12.20%) Management Information System
3 3 (7.32%) Client/Server
4 1 (2.44%) Analytical Skills
4 1 (2.44%) Data Protection Act
4 1 (2.44%) Freedom of Information
4 1 (2.44%) Freedom of Information Act
4 1 (2.44%) RIA
Processes & Methodologies
1 27 (65.85%) ITIL
2 15 (36.59%) Service Management
3 11 (26.83%) Release Management
4 8 (19.51%) ITIL V3
5 7 (17.07%) PRINCE2
5 7 (17.07%) Project Management
6 6 (14.63%) ITSM
6 6 (14.63%) Requirements Analysis
7 5 (12.20%) Business Analysis
7 5 (12.20%) Cybersecurity
7 5 (12.20%) Risk Management
7 5 (12.20%) Service Design
8 4 (9.76%) Load Balancing
9 3 (7.32%) Change Management
9 3 (7.32%) Performance Analysis
10 2 (4.88%) Continuous Improvement
10 2 (4.88%) Information Governance
10 2 (4.88%) Performance Metrics
10 2 (4.88%) Portfolio Management
10 2 (4.88%) Process Improvement
Programming Languages
1 2 (4.88%) SQL
2 1 (2.44%) C
Qualifications
1 6 (14.63%) Security Cleared
2 4 (9.76%) CCDP
2 4 (9.76%) CCIP
2 4 (9.76%) CCNP
2 4 (9.76%) Cisco Certification
2 4 (9.76%) Degree
2 4 (9.76%) SC Cleared
3 2 (4.88%) BPSS Clearance
3 2 (4.88%) ISEB
4 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 8 (19.51%) HL7
2 5 (12.20%) SLA
3 2 (4.88%) Disclosure Scotland
Vendors
1 11 (26.83%) Fiorano
1 11 (26.83%) IBM
1 11 (26.83%) InterSystems
2 4 (9.76%) CheckPoint
2 4 (9.76%) Cisco
2 4 (9.76%) F5
3 1 (2.44%) Microsoft
3 1 (2.44%) SAP