The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 48 40 31
Rank change year-on-year
-8 -9
Contract jobs citing Service Delivery 14 6 9
As % of all contract IT jobs located in South Wales 2.19% 1.46% 2.11%
As % of the Processes & Methodologies category 2.98% 2.08% 3.04%
Number of daily rates quoted 11 5 4
Average daily rate
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of your Daily Rate
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£425 £205 £348
Average daily rate % change year-on-year
+107.31% -41.00%
90% offered a daily rate of more than £120 £202 £340
10% offered a daily rate of more than £550 £363 £362
UK excluding London average daily rate £375 £348 £350
% change year-on-year
+7.91% -0.71%
Number of hourly rates quoted 1 0 0
Average hourly rate £15.00 - -
UK excluding London average hourly rate £14.50 £17.50 £19.00
% change year-on-year
-17.14% -7.89%
Processes & Methodologies Category
South Wales
Contract IT job ads with a match in the
Processes & Methodologies category
470 289 296
As % of all contract IT jobs located in South Wales 73.67% 70.32% 69.32%
Number of daily rates quoted 328 182 191
Average daily rate £375 £340 £365
Average daily rate % change year-on-year
+10.29% -6.84%
90% offered a daily rate of more than £220 £235 £275
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 7 15 5
Average hourly rate £22.50 £15.00 £15.25
Average hourly rate % change year-on-year
+50.00% -1.63%
90% offered a hourly rate of more than £13.30 £12.90 £12.95
10% offered a hourly rate of more than £43.00 £16.40 £32.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
Wales

Service Delivery
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in South Wales

Service Delivery
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South Wales region.

Service Delivery Daily Rate Trend in South Wales

Service Delivery
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South Wales region over the 3 months to 25 July 2014.

Service Delivery Daily Rate Histogram in South Wales

Service Delivery
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South Wales region.

Service Delivery Hourly Rate Trend in South Wales

Service Delivery
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -6 10 £425 +60.37% 1
Newport - 1 £120 -
Caerphilly - 1 - -
Bridgend - - - -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 25 July 2014, IT contractor jobs across the South Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 14 (48.28%) ITIL
2 9 (31.03%) Service Management
3 7 (24.14%) Windows
4 6 (20.69%) Change Management
4 6 (20.69%) Security Cleared
5 5 (17.24%) SC Cleared
5 5 (17.24%) Project Management
5 5 (17.24%) PRINCE2
5 5 (17.24%) LAN
5 5 (17.24%) WAN
6 4 (13.79%) Microsoft
6 4 (13.79%) Management Information System
6 4 (13.79%) Windows 7
7 3 (10.34%) Windows Server 2008
7 3 (10.34%) Exchange Server 2010
7 3 (10.34%) VMware Infrastructure
7 3 (10.34%) Fat Client
7 3 (10.34%) Exchange Server 2003
7 3 (10.34%) Stakeholder Engagement
7 3 (10.34%) Finance
7 3 (10.34%) VMware
7 3 (10.34%) SAN
7 3 (10.34%) Thin Client
7 3 (10.34%) Terminal Services
7 3 (10.34%) Windows Server 2003
7 3 (10.34%) ARCserve
7 3 (10.34%) SLA
7 3 (10.34%) Intel
7 3 (10.34%) TCP/IP
7 3 (10.34%) MS Exchange

Service Delivery
Top Related IT Skills in South Wales by Category

For the 6 months to 25 July 2014, IT contractor jobs across the South Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.34%) MS Exchange
1 3 (10.34%) Exchange Server 2003
1 3 (10.34%) Exchange Server 2010
2 1 (3.45%) Lync
Applications
1 3 (10.34%) MS Office
2 1 (3.45%) MS Excel
2 1 (3.45%) MS PowerPoint
Business Applications
1 1 (3.45%) SAP BPC
Communications & Networking
1 5 (17.24%) LAN
1 5 (17.24%) WAN
2 3 (10.34%) TCP/IP
2 3 (10.34%) SAN
3 2 (6.90%) OSPF
3 2 (6.90%) BGP
3 2 (6.90%) Firewall
3 2 (6.90%) Wireless
3 2 (6.90%) Cisco IOS
3 2 (6.90%) DNS
3 2 (6.90%) VoIP
3 2 (6.90%) Cisco ASA
3 2 (6.90%) Cisco Nexus
4 1 (3.45%) Network Security
Database & Business Intelligence
1 3 (10.34%) SQL Server
1 3 (10.34%) Crystal Reports
1 3 (10.34%) Cognos Impromptu
2 2 (6.90%) Ingres
2 2 (6.90%) RDBMS
2 2 (6.90%) Relational Database
3 1 (3.45%) BusinessObjects
3 1 (3.45%) SAP BW
3 1 (3.45%) Xcelsius
General
1 3 (10.34%) Finance
Job Titles
1 9 (31.03%) Service Manager
2 6 (20.69%) Analyst
3 5 (17.24%) Services Delivery Manager
3 5 (17.24%) Service Analyst
3 5 (17.24%) Delivery Manager
4 3 (10.34%) Service Transition Analyst
4 3 (10.34%) Developer
4 3 (10.34%) Technical Engineer
5 2 (6.90%) Change Manager
5 2 (6.90%) Service Desk Analyst
5 2 (6.90%) Release Manager
5 2 (6.90%) Network Engineer
5 2 (6.90%) Project Manager
5 2 (6.90%) Change and Release Manager
6 1 (3.45%) Supplier Relationship Manager
6 1 (3.45%) Infrastructure Operations Manager
6 1 (3.45%) Client Services Manager
6 1 (3.45%) Security Engineer
6 1 (3.45%) Contracts Manager
6 1 (3.45%) IT Services Delivery Manager
Miscellaneous
1 4 (13.79%) Management Information System
2 3 (10.34%) Thin Client
2 3 (10.34%) Fat Client
3 2 (6.90%) Open Source
4 1 (3.45%) Video Conferencing
4 1 (3.45%) NHS
4 1 (3.45%) Data Protection Act
4 1 (3.45%) Informatics
Operating Systems
1 7 (24.14%) Windows
2 4 (13.79%) Windows 7
3 3 (10.34%) Windows Server 2003
3 3 (10.34%) Windows Server 2008
4 2 (6.90%) UNIX
4 2 (6.90%) AIX
4 2 (6.90%) Linux
4 2 (6.90%) Windows XP
Processes & Methodologies
1 14 (48.28%) ITIL
2 9 (31.03%) Service Management
3 6 (20.69%) Change Management
4 5 (17.24%) PRINCE2
4 5 (17.24%) Project Management
5 3 (10.34%) Stakeholder Engagement
6 2 (6.90%) Customer Engagement
6 2 (6.90%) E-Commerce
6 2 (6.90%) ITSM
6 2 (6.90%) Scrum
6 2 (6.90%) Agile Software Development
6 2 (6.90%) Problem Management
6 2 (6.90%) Release Management
7 1 (3.45%) Data Protection
7 1 (3.45%) Information Assurance
7 1 (3.45%) Business Intelligence
7 1 (3.45%) PRINCE
7 1 (3.45%) Configuration Management
7 1 (3.45%) Capacity Management
Programming Languages
1 2 (6.90%) C
1 2 (6.90%) SQL
Qualifications
1 6 (20.69%) Security Cleared
2 5 (17.24%) SC Cleared
3 2 (6.90%) CCNP
3 2 (6.90%) Cisco Certification
4 1 (3.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 3 (10.34%) Terminal Services
1 3 (10.34%) VMware Infrastructure
2 2 (6.90%) Active Directory
Systems Management
1 3 (10.34%) ARCserve
Vendors
1 4 (13.79%) Microsoft
2 3 (10.34%) Intel
2 3 (10.34%) Cognos
2 3 (10.34%) VMware
3 2 (6.90%) Cisco
3 2 (6.90%) CheckPoint
3 2 (6.90%) BT
4 1 (3.45%) Business Objects
4 1 (3.45%) SAP
4 1 (3.45%) ServiceNow