The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 54 70 49
Rank change year-on-year
+16 -21
Contract jobs citing Service Delivery 8 13 28
As % of all contract IT jobs located in Wales 1.28% 1.51% 3.60%
As % of the Processes & Methodologies category 1.55% 1.85% 4.49%
Number of daily rates quoted 5 4 19
Median daily rate £210 £400 £450
Median daily rate % change year-on-year
-47.50% -11.11%
90% offered a daily rate of more than £204 £215 £272
10% offered a daily rate of more than £221 £540 £475
UK excluding London median daily rate £400 £400 £390
% change year-on-year
- +2.56%
Number of hourly rates quoted 1 1 1
Median hourly rate £12.38 £14.00 £21.91
Median hourly rate % change year-on-year
-11.57% -36.10%
UK excluding London median hourly rate £18.00 £15.00 £15.00
% change year-on-year
+20.00% -
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
515 703 624
As % of all contract IT jobs located in Wales 82.40% 81.46% 80.31%
Number of daily rates quoted 366 515 424
Median daily rate £408 £375 £375
Median daily rate % change year-on-year
+8.66% -
90% offered a daily rate of more than £240 £263 £240
10% offered a daily rate of more than £525 £490 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 30 9
Median hourly rate £15.50 £16.00 £21.80
Median hourly rate % change year-on-year
-3.12% -26.60%
90% offered a hourly rate of more than £11.50 £10.00 £15.00
10% offered a hourly rate of more than £70.50 £40.00 £65.00
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Service Delivery
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Service Delivery Daily Rate Trend in Wales

Service Delivery
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Service Delivery Hourly Rate Trend in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales +3 5 £210 -
South Wales +17 3 - - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 26 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Delivery.

1 7 (43.75%) ITIL
2 5 (31.25%) Service Management
2 5 (31.25%) Local Government
3 4 (25.00%) NHS
4 3 (18.75%) ITIL Certification
4 3 (18.75%) Wireless
4 3 (18.75%) Security Cleared
5 2 (12.50%) Firewall
5 2 (12.50%) Degree
5 2 (12.50%) F5
5 2 (12.50%) GIS
5 2 (12.50%) Active Directory
5 2 (12.50%) Windows
5 2 (12.50%) LAN
5 2 (12.50%) WAN
5 2 (12.50%) SLA
5 2 (12.50%) SC Cleared
6 1 (6.25%) CTC Cleared
6 1 (6.25%) Windows Server
6 1 (6.25%) Cisco
6 1 (6.25%) Microsoft
6 1 (6.25%) CCNP
6 1 (6.25%) CCIP
6 1 (6.25%) CCDP
6 1 (6.25%) SSL
6 1 (6.25%) MS Excel
6 1 (6.25%) CISSP
6 1 (6.25%) Cisco Certification
6 1 (6.25%) Mac OS X
6 1 (6.25%) Apple

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Skype for Business
Applications
1 1 (6.25%) MS Excel
Cloud Services
1 1 (6.25%) Amazon AWS
1 1 (6.25%) Office 365
Communications & Networking
1 3 (18.75%) Wireless
2 2 (12.50%) Firewall
2 2 (12.50%) LAN
2 2 (12.50%) WAN
3 1 (6.25%) Cisco ASA
3 1 (6.25%) FirePass
3 1 (6.25%) Network Security
3 1 (6.25%) Skype
3 1 (6.25%) SSL
3 1 (6.25%) Unified Communications
Database & Business Intelligence
1 2 (12.50%) GIS
General
1 5 (31.25%) Local Government
Job Titles
1 5 (31.25%) Service Management Specialist
2 2 (12.50%) Analyst
2 2 (12.50%) Delivery Manager
2 2 (12.50%) IT Support
2 2 (12.50%) Network Engineer
2 2 (12.50%) Service Manager
2 2 (12.50%) Services Delivery Manager
3 1 (6.25%) 1st Line Support
3 1 (6.25%) 1st Line Support Engineer
3 1 (6.25%) Architect
3 1 (6.25%) IT Manager
3 1 (6.25%) IT Operations Manager
3 1 (6.25%) IT Technician
3 1 (6.25%) Network Security Architect
3 1 (6.25%) Operations Manager
3 1 (6.25%) Project Manager
3 1 (6.25%) Security Architect
3 1 (6.25%) Support Analyst
3 1 (6.25%) Support Engineer
3 1 (6.25%) Support Technician
Miscellaneous
1 4 (25.00%) NHS
2 1 (6.25%) Analytical Skills
2 1 (6.25%) PKI
Operating Systems
1 2 (12.50%) Windows
2 1 (6.25%) Mac OS X
2 1 (6.25%) Windows 10
2 1 (6.25%) Windows 7
2 1 (6.25%) Windows Server
Processes & Methodologies
1 7 (43.75%) ITIL
2 5 (31.25%) Service Management
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Load Balancing
3 1 (6.25%) Mobile Device Management
3 1 (6.25%) OWASP
3 1 (6.25%) Project Management
3 1 (6.25%) Security Architecture
3 1 (6.25%) SIEM
3 1 (6.25%) Strategic Planning
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 3 (18.75%) ITIL Certification
1 3 (18.75%) Security Cleared
2 2 (12.50%) Degree
2 2 (12.50%) SC Cleared
3 1 (6.25%) BPSS Clearance
3 1 (6.25%) CCDP
3 1 (6.25%) CCIP
3 1 (6.25%) CCNP
3 1 (6.25%) Cisco Certification
3 1 (6.25%) CISMP
3 1 (6.25%) CISSP
3 1 (6.25%) CTC Cleared
3 1 (6.25%) ISSAP
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 2 (12.50%) Active Directory
Vendors
1 2 (12.50%) F5
2 1 (6.25%) Apple
2 1 (6.25%) Aruba
2 1 (6.25%) CheckPoint
2 1 (6.25%) Cisco
2 1 (6.25%) Microsoft