The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Services Delivery
UK / Wales
Rank 26 52 36
Rank change year-on-year
+26 -16
Contract jobs citing Service Delivery 39 14 27
As % of all contract IT jobs located in Wales 6.15% 2.39% 4.15%
As % of the Processes & Methodologies category 7.65% 2.87% 5.51%
Number of daily rates quoted 34 10 9
Median daily rate £375 £294 £375
Median daily rate % change year-on-year
+27.65% -21.66%
90% offered a daily rate of more than £180 £232 £202
10% offered a daily rate of more than £475 £425 £417
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1 0 4
Median hourly rate £25.00 - £16.00
UK excluding London median hourly rate £13.50 £21.50 £14.00
% change year-on-year
-37.20% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
510 487 490
As % of all contract IT jobs located in Wales 80.44% 83.25% 75.27%
Number of daily rates quoted 386 358 307
Median daily rate £413 £338 £375
Median daily rate % change year-on-year
+22.22% -10.00%
90% offered a daily rate of more than £186 £250 £220
10% offered a daily rate of more than £550 £425 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 19 18 17
Median hourly rate £40.00 £47.00 £22.50
Median hourly rate % change year-on-year
-14.89% +108.88%
90% offered a hourly rate of more than £15.77 £14.50 £11.00
10% offered a hourly rate of more than £55.00 £49.00 £28.50
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Service Delivery
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Service Delivery Daily Rate Trend in Wales

Service Delivery
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 16 January 2017.

Service Delivery Daily Rate Histogram in Wales

Service Delivery
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Service Delivery Hourly Rate Trend in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +31 32 £388 +31.91% 1
West Wales - 6 £184 - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 16 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Delivery.

1 35 (74.47%) ITIL
2 24 (51.06%) Service Management
3 13 (27.66%) NHS
3 13 (27.66%) Relational Database
4 10 (21.28%) Degree
4 10 (21.28%) PRINCE2
5 9 (19.15%) SQL Server
5 9 (19.15%) ITIL Certification
5 9 (19.15%) ITSM
6 8 (17.02%) SQL Server Integration Services
7 7 (14.89%) JCAPS
7 7 (14.89%) WebSphere
7 7 (14.89%) Release Management
7 7 (14.89%) IBM Integration Bus
7 7 (14.89%) InterSystems
7 7 (14.89%) Fiorano
7 7 (14.89%) BizTalk Server
7 7 (14.89%) IBM
7 7 (14.89%) ISEB
8 6 (12.77%) Project Management
8 6 (12.77%) SLA
8 6 (12.77%) Finance
8 6 (12.77%) Business Analysis
8 6 (12.77%) ITIL V3
9 5 (10.64%) Local Government
9 5 (10.64%) Risk Management
9 5 (10.64%) EXIN
9 5 (10.64%) HL7
9 5 (10.64%) XML
9 5 (10.64%) XSLT

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.89%) BizTalk Server
1 7 (14.89%) JCAPS
1 7 (14.89%) WebSphere
2 1 (2.13%) SharePoint
Business Applications
1 1 (2.13%) LongView
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 4 (8.51%) Cisco ASA
1 4 (8.51%) LAN
1 4 (8.51%) WAN
1 4 (8.51%) Wireless
Database & Business Intelligence
1 13 (27.66%) Relational Database
2 9 (19.15%) SQL Server
3 8 (17.02%) SQL Server Integration Services
4 1 (2.13%) Data Warehouse
4 1 (2.13%) SQL Server 2008
4 1 (2.13%) SQL Server Reporting Services
Development Applications
1 1 (2.13%) SQL Server Management Studio (SSMS)
General
1 6 (12.77%) Finance
2 5 (10.64%) Local Government
3 2 (4.26%) Retail
4 1 (2.13%) Advertising
Job Titles
1 16 (34.04%) Service Manager
2 14 (29.79%) Delivery Manager
2 14 (29.79%) Services Delivery Manager
3 8 (17.02%) Service Management Specialist
4 6 (12.77%) Analyst
5 5 (10.64%) Business Analyst
6 4 (8.51%) Network Engineer
6 4 (8.51%) Support Analyst
7 2 (4.26%) Applications Support
7 2 (4.26%) Architect
7 2 (4.26%) Cybersecurity Architect
7 2 (4.26%) IT Support
7 2 (4.26%) ITIL Business Analyst
7 2 (4.26%) ITIL Service Management Specialist
7 2 (4.26%) Project Manager
7 2 (4.26%) Solutions Architect
7 2 (4.26%) Technical Analyst
7 2 (4.26%) Technical Business Analyst
7 2 (4.26%) Technical Support
7 2 (4.26%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 7 (14.89%) IBM Integration Bus
2 5 (10.64%) XML
2 5 (10.64%) XSLT
Miscellaneous
1 13 (27.66%) NHS
2 3 (6.38%) Informatics
2 3 (6.38%) Management Information System
3 2 (4.26%) Analytical Skills
3 2 (4.26%) Cyber Defence
3 2 (4.26%) Performance Metrics
4 1 (2.13%) Data Protection Act
4 1 (2.13%) Freedom of Information
4 1 (2.13%) Freedom of Information Act
4 1 (2.13%) RIA
4 1 (2.13%) Statistics
Operating Systems
1 1 (2.13%) Windows
1 1 (2.13%) Windows Server
Processes & Methodologies
1 35 (74.47%) ITIL
2 24 (51.06%) Service Management
3 10 (21.28%) PRINCE2
4 9 (19.15%) ITSM
5 7 (14.89%) Release Management
6 6 (12.77%) Business Analysis
6 6 (12.77%) ITIL V3
6 6 (12.77%) Project Management
7 5 (10.64%) Risk Management
8 4 (8.51%) Load Balancing
9 3 (6.38%) Performance Analysis
9 3 (6.38%) Service Design
10 2 (4.26%) Agile Software Development
10 2 (4.26%) Cybersecurity
10 2 (4.26%) Information Governance
10 2 (4.26%) Portfolio Management
10 2 (4.26%) Process Improvement
10 2 (4.26%) Requirements Analysis
11 1 (2.13%) Information Management
11 1 (2.13%) Supplier Management
Programming Languages
1 1 (2.13%) SQL
Qualifications
1 10 (21.28%) Degree
2 9 (19.15%) ITIL Certification
3 7 (14.89%) ISEB
4 5 (10.64%) EXIN
5 4 (8.51%) CCDP
5 4 (8.51%) CCIP
5 4 (8.51%) CCNP
5 4 (8.51%) Cisco Certification
5 4 (8.51%) Security Cleared
6 2 (4.26%) BPSS Clearance
6 2 (4.26%) SC Cleared
Quality Assurance & Compliance
1 6 (12.77%) SLA
2 5 (10.64%) HL7
3 2 (4.26%) Disclosure Scotland
System Software
1 1 (2.13%) Active Directory
Vendors
1 7 (14.89%) Fiorano
1 7 (14.89%) IBM
1 7 (14.89%) InterSystems
2 4 (8.51%) CheckPoint
2 4 (8.51%) Cisco
2 4 (8.51%) F5
3 3 (6.38%) Microsoft
4 1 (2.13%) SAP