The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 52 60 57
Rank change year-on-year
+8 -3
Contract jobs citing Service Delivery 27 12 23
As % of all contract IT jobs located in Wales 3.36% 1.74% 3.19%
As % of the Processes & Methodologies category 3.99% 2.18% 3.93%
Number of daily rates quoted 23 7 10
Median daily rate £400 £425 £428
Median daily rate % change year-on-year
-5.88% -0.58%
90% offered a daily rate of more than £181 £288 £209
10% offered a daily rate of more than £495 £525 £465
UK excluding London median daily rate £413 £390 £375
% change year-on-year
+5.76% +4.00%
Number of hourly rates quoted 2 0 3
Median hourly rate £18.69 - £16.50
90% offered a hourly rate of more than £13.64 - £10.50
10% offered a hourly rate of more than £23.74 - £24.25
UK excluding London median hourly rate £14.29 £17.25 £14.00
% change year-on-year
-17.15% +23.21%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
676 551 585
As % of all contract IT jobs located in Wales 84.08% 79.86% 81.02%
Number of daily rates quoted 496 429 374
Median daily rate £433 £350 £350
Median daily rate % change year-on-year
+23.57% -
90% offered a daily rate of more than £300 £300 £238
10% offered a daily rate of more than £575 £450 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 24 17 11
Median hourly rate £32.50 £20.48 £22.50
Median hourly rate % change year-on-year
+58.69% -8.97%
90% offered a hourly rate of more than £17.68 £11.00 £11.50
10% offered a hourly rate of more than £59.25 £52.03 £25.00
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Delivery
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Service Delivery Daily Rate Trend in Wales

Service Delivery
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 9 December 2016.

Service Delivery Daily Rate Histogram in Wales

Service Delivery
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Service Delivery Hourly Rate Trend in Wales

Service Delivery
Hourly Rate Histogram in Wales

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 9 December 2016.

Service Delivery Hourly Rate Histogram in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +11 19 £450 +18.42% 5
West Wales - 7 £187 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 9 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Delivery.

1 28 (80.00%) ITIL
2 22 (62.86%) Service Management
3 13 (37.14%) Relational Database
4 10 (28.57%) NHS
5 9 (25.71%) ITIL Certification
6 8 (22.86%) Degree
7 7 (20.00%) ITSM
8 6 (17.14%) PRINCE2
9 5 (14.29%) ISEB
9 5 (14.29%) EXIN
9 5 (14.29%) Local Government
9 5 (14.29%) Risk Management
10 3 (8.57%) Finance
10 3 (8.57%) SLA
10 3 (8.57%) Microsoft
10 3 (8.57%) Project Management
10 3 (8.57%) Informatics
11 2 (5.71%) F5
11 2 (5.71%) ITIL V3
11 2 (5.71%) Process Improvement
11 2 (5.71%) Information Governance
11 2 (5.71%) Wireless
11 2 (5.71%) Analytical Skills
11 2 (5.71%) Performance Metrics
11 2 (5.71%) BPSS Clearance
11 2 (5.71%) Disclosure Scotland
11 2 (5.71%) SQL Server
11 2 (5.71%) LAN
11 2 (5.71%) WAN
11 2 (5.71%) Agile Software Development

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) SharePoint
Business Applications
1 1 (2.86%) LongView
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 2 (5.71%) LAN
1 2 (5.71%) WAN
1 2 (5.71%) Wireless
2 1 (2.86%) Cisco ASA
2 1 (2.86%) FirePass
2 1 (2.86%) Firewall
2 1 (2.86%) Unified Communications
Database & Business Intelligence
1 13 (37.14%) Relational Database
2 2 (5.71%) SQL Server
3 1 (2.86%) Data Warehouse
3 1 (2.86%) SQL Server 2008
3 1 (2.86%) SQL Server Integration Services
3 1 (2.86%) SQL Server Reporting Services
Development Applications
1 1 (2.86%) SQL Server Management Studio (SSMS)
General
1 5 (14.29%) Local Government
2 3 (8.57%) Finance
3 1 (2.86%) Advertising
Job Titles
1 16 (45.71%) Service Manager
2 14 (40.00%) Delivery Manager
2 14 (40.00%) Services Delivery Manager
3 8 (22.86%) Service Management Specialist
4 2 (5.71%) IT Support
4 2 (5.71%) ITIL Service Management Specialist
4 2 (5.71%) Network Engineer
4 2 (5.71%) Process Improvement Manager
4 2 (5.71%) Project Manager
5 1 (2.86%) Analyst
5 1 (2.86%) Consultant
5 1 (2.86%) Data Warehouse Specialist
5 1 (2.86%) Implementation Manager
5 1 (2.86%) IT Manager
5 1 (2.86%) IT Support Analyst
5 1 (2.86%) IT Support Technician
5 1 (2.86%) Release Manager
5 1 (2.86%) SAP Project Manager
5 1 (2.86%) Support Analyst
5 1 (2.86%) Support Technician
Miscellaneous
1 10 (28.57%) NHS
2 3 (8.57%) Informatics
3 2 (5.71%) Analytical Skills
3 2 (5.71%) Performance Metrics
4 1 (2.86%) Data Protection Act
4 1 (2.86%) Freedom of Information
4 1 (2.86%) Freedom of Information Act
4 1 (2.86%) Management Information System
4 1 (2.86%) RIA
4 1 (2.86%) Statistics
Operating Systems
1 1 (2.86%) Windows
1 1 (2.86%) Windows Server
Processes & Methodologies
1 28 (80.00%) ITIL
2 22 (62.86%) Service Management
3 7 (20.00%) ITSM
4 6 (17.14%) PRINCE2
5 5 (14.29%) Risk Management
6 3 (8.57%) Project Management
7 2 (5.71%) Agile Software Development
7 2 (5.71%) Business Analysis
7 2 (5.71%) Information Governance
7 2 (5.71%) ITIL V3
7 2 (5.71%) Process Improvement
8 1 (2.86%) Business Transformation
8 1 (2.86%) Change Management
8 1 (2.86%) Continuous Improvement
8 1 (2.86%) Data Acquisition
8 1 (2.86%) People Management
8 1 (2.86%) Portfolio Management
8 1 (2.86%) Service Design
8 1 (2.86%) Strategic Planning
8 1 (2.86%) Supplier Management
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 9 (25.71%) ITIL Certification
2 8 (22.86%) Degree
3 5 (14.29%) EXIN
3 5 (14.29%) ISEB
4 2 (5.71%) BPSS Clearance
5 1 (2.86%) CCDP
5 1 (2.86%) CCIP
5 1 (2.86%) CCNP
5 1 (2.86%) Cisco Certification
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) Disclosure Scotland
System Software
1 1 (2.86%) Active Directory
Vendors
1 3 (8.57%) Microsoft
2 2 (5.71%) F5
3 1 (2.86%) Aruba
3 1 (2.86%) CheckPoint
3 1 (2.86%) Cisco
3 1 (2.86%) SAP