The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 34 31 47
Rank change year-on-year
-3 +16
Contract jobs citing Service Delivery 15 25 15
As % of all contract IT jobs located in Wales 3.151% 4.125% 2.131%
As % of the Processes & Methodologies category 4.532% 6.460% 3.333%
Number of daily rates quoted 9 6 7
Average daily rate £210 £218 £420
Average daily rate % change year-on-year
-3.44% -48.21%
90% offered a daily rate of more than £199 £154 £177
10% offered a daily rate of more than £415 £456 £454
UK excluding London average daily rate £356 £326 £350
% change year-on-year
+9.06% -6.78%
Number of hourly rates quoted 0 1 3
Average hourly rate - £13.35 £14.91
Average hourly rate % change year-on-year
- -10.46%
UK excluding London average hourly rate £15.00 £17.50 £17.75
% change year-on-year
-14.28% -1.40%
All Processes & Methodologies
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
331 387 450
As % of all contract IT jobs located in Wales 69.54% 63.86% 63.92%
Number of daily rates quoted 211 191 205
Average daily rate £344 £375 £360
Average daily rate % change year-on-year
-8.33% +4.16%
90% offered a daily rate of more than £216 £250 £225
10% offered a daily rate of more than £450 £500 £513
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 10 13 16
Average hourly rate £15.00 £13.93 £42.50
Average hourly rate % change year-on-year
+7.71% -67.23%
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Delivery
UK

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Wales Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 17 June 2013.

Wales Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Wales Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 17 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales +3 8 £265 -55.83%
West Wales +2 2 £213 -9.95%
North Wales - 1 £195 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 June 2013, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 8 (30.77%) Finance
2 6 (23.08%) Microsoft
3 5 (19.23%) Degree
3 5 (19.23%) ITIL
3 5 (19.23%) NHS
4 4 (15.38%) SLA
4 4 (15.38%) Mainframe
4 4 (15.38%) PRINCE2
4 4 (15.38%) MS Office
4 4 (15.38%) SharePoint
4 4 (15.38%) LAN
4 4 (15.38%) Billing
5 3 (11.54%) Firebird
5 3 (11.54%) Security Cleared
5 3 (11.54%) TDD
5 3 (11.54%) WAN
5 3 (11.54%) MS Visio
5 3 (11.54%) Windows
5 3 (11.54%) UML
5 3 (11.54%) MS Excel
5 3 (11.54%) ITIL Certification
5 3 (11.54%) Service Management
5 3 (11.54%) InterBase
6 2 (7.692%) Wireless
6 2 (7.692%) Cisco
6 2 (7.692%) TCP/IP
6 2 (7.692%) SAP
6 2 (7.692%) SQL Server
6 2 (7.692%) MS Exchange
6 2 (7.692%) VMware Infrastructure

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 1 (3.846%) .NET
1 1 (3.846%) SOAP
1 1 (3.846%) XSLT
1 1 (3.846%) .NET Framework
1 1 (3.846%) WCF
1 1 (3.846%) WF
Application Platforms
1 4 (15.38%) SharePoint
2 2 (7.692%) MS Exchange
3 1 (3.846%) BizTalk Server
3 1 (3.846%) Blackberry Enterprise Server
3 1 (3.846%) Exchange Server 2003
3 1 (3.846%) SharePoint 2010
3 1 (3.846%) Exchange Server 2010
Applications
1 4 (15.38%) MS Office
2 3 (11.54%) MS Excel
2 3 (11.54%) MS Visio
Business Applications
1 1 (3.846%) SAP BPC
Communications & Networking
1 4 (15.38%) LAN
2 3 (11.54%) WAN
3 2 (7.692%) Wireless
3 2 (7.692%) TCP/IP
4 1 (3.846%) DNS
4 1 (3.846%) SAN
4 1 (3.846%) Internet
4 1 (3.846%) Firewall
4 1 (3.846%) DHCP
Database & Business Intelligence
1 3 (11.54%) InterBase
1 3 (11.54%) Firebird
2 2 (7.692%) SQL Server
3 1 (3.846%) Crystal Reports
3 1 (3.846%) Cognos Impromptu
3 1 (3.846%) SAP BI
Development Applications
1 1 (3.846%) Visual Studio
1 1 (3.846%) Team Foundation Server
General
1 8 (30.77%) Finance
2 4 (15.38%) Billing
3 1 (3.846%) Legal
Job Titles
1 7 (26.92%) Project Manager
2 6 (23.08%) Service Manager
3 3 (11.54%) Author
3 3 (11.54%) Technical Author
3 3 (11.54%) Analyst
3 3 (11.54%) Support Analyst
3 3 (11.54%) Services Delivery Manager
3 3 (11.54%) Delivery Manager
4 2 (7.692%) Workstream Manager
4 2 (7.692%) Contracts Manager
4 2 (7.692%) Network Engineer
5 1 (3.846%) Infrastructure Project Manager
5 1 (3.846%) Senior Manager
5 1 (3.846%) Delivery Project Manager
5 1 (3.846%) Senior Developer
5 1 (3.846%) Junior
5 1 (3.846%) Developer
5 1 (3.846%) Programme Manager
5 1 (3.846%) Technical Support Analyst
5 1 (3.846%) Technical Analyst
Miscellaneous
1 5 (19.23%) NHS
2 4 (15.38%) Mainframe
3 1 (3.846%) Statistics
3 1 (3.846%) Fat Client
3 1 (3.846%) Enterprise Storage
3 1 (3.846%) Thin Client
3 1 (3.846%) Blackberry
Operating Systems
1 3 (11.54%) Windows
2 2 (7.692%) Windows Server 2008
3 1 (3.846%) Windows Server 2012
3 1 (3.846%) Solaris
3 1 (3.846%) Windows Server 2003
3 1 (3.846%) UNIX
Processes & Methodologies
1 5 (19.23%) ITIL
2 4 (15.38%) PRINCE2
3 3 (11.54%) UML
3 3 (11.54%) Service Management
3 3 (11.54%) TDD
4 2 (7.692%) Project Management
4 2 (7.692%) Information Security
4 2 (7.692%) Stakeholder Engagement
5 1 (3.846%) Change Control
5 1 (3.846%) Data Management
5 1 (3.846%) Information Management
5 1 (3.846%) Strategic Management
5 1 (3.846%) Incident Management
5 1 (3.846%) Performance Management
5 1 (3.846%) Capacity Planning
5 1 (3.846%) MVC
5 1 (3.846%) Workflow
5 1 (3.846%) Stakeholder Management
5 1 (3.846%) Business Intelligence
Programming Languages
1 1 (3.846%) C#
1 1 (3.846%) Delphi
1 1 (3.846%) SQL
1 1 (3.846%) FoxPro (VFP)
Qualifications
1 5 (19.23%) Degree
2 3 (11.54%) ITIL Certification
2 3 (11.54%) Security Cleared
3 2 (7.692%) SC Cleared
4 1 (3.846%) MBA
4 1 (3.846%) CCIE
4 1 (3.846%) CCNP
4 1 (3.846%) CCIP
4 1 (3.846%) CCDP
4 1 (3.846%) Cisco Certification
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 1 (3.846%) HL7
System Software
1 2 (7.692%) VMware Infrastructure
2 1 (3.846%) Active Directory
2 1 (3.846%) Terminal Services
2 1 (3.846%) ISA Server
2 1 (3.846%) VMware Workstation
Systems Management
1 1 (3.846%) ARCserve
Vendors
1 6 (23.08%) Microsoft
2 2 (7.692%) SAP
2 2 (7.692%) Cisco
2 2 (7.692%) VMware
3 1 (3.846%) Cognos
3 1 (3.846%) Sun
3 1 (3.846%) HP
3 1 (3.846%) Intel
3 1 (3.846%) NetApp
3 1 (3.846%) Remedy
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