The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 50 34 33
Rank change year-on-year
-16 -1
Contract jobs citing Service Delivery 14 11 18
As % of all contract IT jobs located in Wales 1.97% 2.62% 3.52%
As % of the Processes & Methodologies category 2.70% 4.07% 5.08%
Number of daily rates quoted 11 2 7
Average daily rate £225 £183 £332
Average daily rate % change year-on-year
+23.28% -44.98%
90% offered a daily rate of more than £175 £173 £251
10% offered a daily rate of more than £365 £193 £550
UK excluding London average daily rate £358 £350 £350
% change year-on-year
+2.14% -
Number of hourly rates quoted 0 2 1
Average hourly rate - £16.00 £13.35
Average hourly rate % change year-on-year
- +19.85%
UK excluding London average hourly rate £12.50 £16.00 £17.00
% change year-on-year
-21.87% -5.88%
Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
518 270 354
As % of all contract IT jobs located in Wales 72.75% 64.29% 69.28%
Number of daily rates quoted 332 161 160
Average daily rate £400 £350 £365
Average daily rate % change year-on-year
+14.28% -4.10%
90% offered a daily rate of more than £288 £240 £225
10% offered a daily rate of more than £525 £450 £497
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 7 9 20
Average hourly rate £25.00 £16.00 £16.16
Average hourly rate % change year-on-year
+56.25% -0.99%
90% offered a hourly rate of more than £14.86 £13.10 £12.70
10% offered a hourly rate of more than £37.50 £23.00 £30.90
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Delivery
UK

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Service Delivery Daily Rate Trend in Wales

Service Delivery
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 18 April 2014.

Service Delivery Daily Rate Histogram in Wales

Service Delivery
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Service Delivery Hourly Rate Trend in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -7 13 £275 +61.76% 10
North Wales +5 1 £222 +13.84%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 9 (36.00%) ITIL
2 7 (28.00%) Windows
2 7 (28.00%) WAN
2 7 (28.00%) LAN
3 5 (20.00%) Management Information System
3 5 (20.00%) Change Management
3 5 (20.00%) Service Management
4 4 (16.00%) Security Cleared
4 4 (16.00%) Cisco ASA
4 4 (16.00%) Stakeholder Engagement
4 4 (16.00%) Cisco Nexus
4 4 (16.00%) CheckPoint
4 4 (16.00%) Firewall
4 4 (16.00%) Wireless
4 4 (16.00%) CCNP
4 4 (16.00%) Cisco Certification
4 4 (16.00%) SLA
4 4 (16.00%) Cisco
5 3 (12.00%) Microsoft
5 3 (12.00%) TCP/IP
5 3 (12.00%) SAN
5 3 (12.00%) Thin Client
5 3 (12.00%) Terminal Services
5 3 (12.00%) MS Exchange
5 3 (12.00%) Cognos
5 3 (12.00%) Cognos Impromptu
5 3 (12.00%) PRINCE2
5 3 (12.00%) SQL Server
5 3 (12.00%) Crystal Reports
5 3 (12.00%) MS Office

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) MS Exchange
1 3 (12.00%) Exchange Server 2010
1 3 (12.00%) Exchange Server 2003
Applications
1 3 (12.00%) MS Office
Business Applications
1 1 (4.00%) SAP FI
1 1 (4.00%) SAP FI-FM
Communications & Networking
1 7 (28.00%) WAN
1 7 (28.00%) LAN
2 4 (16.00%) Cisco ASA
2 4 (16.00%) Cisco Nexus
2 4 (16.00%) Firewall
2 4 (16.00%) Wireless
3 3 (12.00%) TCP/IP
3 3 (12.00%) SAN
4 2 (8.00%) Cisco IOS
4 2 (8.00%) BIG-IP
4 2 (8.00%) F5 BIG-IP LTM
4 2 (8.00%) OSPF
4 2 (8.00%) BGP
4 2 (8.00%) VoIP
4 2 (8.00%) DNS
5 1 (4.00%) Network Security
Database & Business Intelligence
1 3 (12.00%) Cognos Impromptu
1 3 (12.00%) SQL Server
1 3 (12.00%) Crystal Reports
2 2 (8.00%) Relational Database
2 2 (8.00%) Ingres
2 2 (8.00%) Data Mining
2 2 (8.00%) RDBMS
General
1 2 (8.00%) Billing
1 2 (8.00%) Finance
2 1 (4.00%) Telecoms
2 1 (4.00%) Legal
Job Titles
1 6 (24.00%) Service Manager
2 5 (20.00%) Services Delivery Manager
2 5 (20.00%) Delivery Manager
3 4 (16.00%) Analyst
3 4 (16.00%) Network Engineer
4 3 (12.00%) Release Manager
4 3 (12.00%) Service Analyst
4 3 (12.00%) Change Manager
4 3 (12.00%) Technical Engineer
4 3 (12.00%) Change and Release Manager
5 2 (8.00%) Cisco Engineer
5 2 (8.00%) Cisco Network Engineer
5 2 (8.00%) IT Procurement Manager
5 2 (8.00%) Senior Procurement Manager
5 2 (8.00%) Service Transition Analyst
5 2 (8.00%) Developer
5 2 (8.00%) Senior Manager
5 2 (8.00%) Procurement Manager
6 1 (4.00%) Deployment Manager
6 1 (4.00%) Service Desk Analyst
Miscellaneous
1 5 (20.00%) Management Information System
2 3 (12.00%) Thin Client
2 3 (12.00%) Fat Client
Operating Systems
1 7 (28.00%) Windows
2 3 (12.00%) Windows Server 2003
2 3 (12.00%) Windows Server 2008
2 3 (12.00%) Windows 7
3 2 (8.00%) UNIX
3 2 (8.00%) AIX
3 2 (8.00%) Linux
4 1 (4.00%) Windows XP
Processes & Methodologies
1 9 (36.00%) ITIL
2 5 (20.00%) Change Management
2 5 (20.00%) Service Management
3 4 (16.00%) Stakeholder Engagement
4 3 (12.00%) PRINCE2
4 3 (12.00%) ITSM
4 3 (12.00%) Release Management
4 3 (12.00%) Problem Management
5 2 (8.00%) Matrix Management
5 2 (8.00%) Information Management
5 2 (8.00%) Customer Engagement
5 2 (8.00%) Project Management
6 1 (4.00%) ERP
6 1 (4.00%) Business Continuity
6 1 (4.00%) User Acceptance Testing
6 1 (4.00%) Test Scripting
6 1 (4.00%) Business Analysis
6 1 (4.00%) Operations Management
Programming Languages
1 2 (8.00%) C
1 2 (8.00%) SQL
Qualifications
1 4 (16.00%) Security Cleared
1 4 (16.00%) CCNP
1 4 (16.00%) Cisco Certification
2 2 (8.00%) SC Cleared
3 1 (4.00%) CCIE
3 1 (4.00%) CCNA
3 1 (4.00%) CIPFA
3 1 (4.00%) CIMA
Quality Assurance & Compliance
1 4 (16.00%) SLA
System Software
1 3 (12.00%) Terminal Services
1 3 (12.00%) VMware Infrastructure
2 1 (4.00%) Active Directory
Systems Management
1 3 (12.00%) ARCserve
Vendors
1 4 (16.00%) CheckPoint
1 4 (16.00%) Cisco
2 3 (12.00%) Microsoft
2 3 (12.00%) Cognos
2 3 (12.00%) VMware
2 3 (12.00%) Intel
3 2 (8.00%) ServiceNow
3 2 (8.00%) BT
3 2 (8.00%) Juniper
4 1 (4.00%) SAP
Caerphilly, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £15.00 per hour
Posted: Yesterday