The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 47 53 29
Rank change year-on-year
+6 -24
Contract jobs citing Service Delivery 23 5 25
As % of all contract IT jobs located in Wales 3.18% 0.83% 4.11%
As % of the Processes & Methodologies category 4.46% 1.18% 6.07%
Number of daily rates quoted 18 4 5
Average daily rate
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£338 £265 £350
Average daily rate % change year-on-year
+27.35% -24.28%
90% offered a daily rate of more than £148 £205 £340
10% offered a daily rate of more than £458 £430 £361
UK excluding London average daily rate £380 £350 £355
% change year-on-year
+8.72% -1.54%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.75 £19.85 £18.98
% change year-on-year
-25.67% +4.58%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
516 425 412
As % of all contract IT jobs located in Wales 71.27% 70.95% 67.76%
Number of daily rates quoted 361 286 240
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £250 £275
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 8 13 6
Average hourly rate £23.75 £15.00 £13.00
Average hourly rate % change year-on-year
+58.33% +15.38%
90% offered a hourly rate of more than £13.45 £10.63 £12.90
10% offered a hourly rate of more than £54.25 £21.60 £57.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wales region.

Service Delivery Daily Rate Trend in Wales

Service Delivery
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wales region over the 3 months to 22 August 2014.

Service Delivery Daily Rate Histogram in Wales

Service Delivery
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wales region.

Service Delivery Hourly Rate Trend in Wales

Service Delivery
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 20 £338 +27.35% 12
West Wales - 1 £210 -
North Wales - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 22 August 2014, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 17 (41.46%) ITIL
2 10 (24.39%) Service Management
3 8 (19.51%) Windows
4 7 (17.07%) PRINCE2
4 7 (17.07%) UNIX
4 7 (17.07%) Project Management
4 7 (17.07%) Security Cleared
5 6 (14.63%) Finance
5 6 (14.63%) Change Management
5 6 (14.63%) Management Information System
5 6 (14.63%) SQL
6 5 (12.20%) AIX
6 5 (12.20%) Linux
6 5 (12.20%) Ingres
6 5 (12.20%) RDBMS
6 5 (12.20%) Microsoft
6 5 (12.20%) Firewall
6 5 (12.20%) SC Cleared
6 5 (12.20%) Windows 7
6 5 (12.20%) Relational Database
7 4 (9.76%) LAN
7 4 (9.76%) WAN
8 3 (7.32%) E-Commerce
8 3 (7.32%) SLA
8 3 (7.32%) Cisco
8 3 (7.32%) MS Office
8 3 (7.32%) OSPF
8 3 (7.32%) BGP
8 3 (7.32%) Cisco Certification
8 3 (7.32%) OpenROAD

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) OpenROAD
2 2 (4.88%) Exchange Server 2003
2 2 (4.88%) MS Exchange
2 2 (4.88%) SAS
2 2 (4.88%) Exchange Server 2010
3 1 (2.44%) Lync
Applications
1 3 (7.32%) MS Office
2 2 (4.88%) MS PowerPoint
2 2 (4.88%) MS Excel
3 1 (2.44%) MS Project
Business Applications
1 1 (2.44%) Oracle Receivables
1 1 (2.44%) SAP BPC
Communications & Networking
1 5 (12.20%) Firewall
2 4 (9.76%) LAN
2 4 (9.76%) WAN
3 3 (7.32%) OSPF
3 3 (7.32%) BGP
3 3 (7.32%) Network Security
4 2 (4.88%) Cisco IOS
4 2 (4.88%) Cisco ASA
4 2 (4.88%) Wireless
4 2 (4.88%) SAN
4 2 (4.88%) TCP/IP
4 2 (4.88%) DNS
4 2 (4.88%) VoIP
4 2 (4.88%) Cisco Nexus
5 1 (2.44%) RIP
5 1 (2.44%) MPLS
5 1 (2.44%) VPLS
5 1 (2.44%) VLAN
Database & Business Intelligence
1 5 (12.20%) Ingres
1 5 (12.20%) RDBMS
1 5 (12.20%) Relational Database
2 2 (4.88%) SAS Enterprise Guide
2 2 (4.88%) Cognos Impromptu
2 2 (4.88%) SQL Server
2 2 (4.88%) Crystal Reports
3 1 (2.44%) BusinessObjects
3 1 (2.44%) SAP BW
3 1 (2.44%) Xcelsius
General
1 6 (14.63%) Finance
2 3 (7.32%) Telecoms
3 1 (2.44%) French Language
3 1 (2.44%) Italian Language
Job Titles
1 11 (26.83%) Service Manager
2 9 (21.95%) Analyst
3 7 (17.07%) Delivery Manager
3 7 (17.07%) Services Delivery Manager
4 6 (14.63%) Service Analyst
5 5 (12.20%) Project Manager
5 5 (12.20%) Developer
6 3 (7.32%) Network Engineer
6 3 (7.32%) Service Transition Analyst
6 3 (7.32%) Senior Analyst
6 3 (7.32%) Service Desk Analyst
7 2 (4.88%) Senior Security Analyst
7 2 (4.88%) Technical Engineer
7 2 (4.88%) IT Security Analyst
7 2 (4.88%) Security Analyst
7 2 (4.88%) Senior IT Security Analyst
8 1 (2.44%) Infrastructure Operations Manager
8 1 (2.44%) Change and Release Manager
8 1 (2.44%) Author
8 1 (2.44%) Technical Author
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
Miscellaneous
1 6 (14.63%) Management Information System
2 2 (4.88%) SCADA
2 2 (4.88%) Informatics
2 2 (4.88%) Fat Client
2 2 (4.88%) Open Source
2 2 (4.88%) Thin Client
3 1 (2.44%) NHS
3 1 (2.44%) Video Conferencing
3 1 (2.44%) Data Protection Act
3 1 (2.44%) Statistics
Operating Systems
1 8 (19.51%) Windows
2 7 (17.07%) UNIX
3 5 (12.20%) AIX
3 5 (12.20%) Linux
3 5 (12.20%) Windows 7
4 2 (4.88%) Windows Server 2008
4 2 (4.88%) Windows Server 2003
4 2 (4.88%) Windows XP
Processes & Methodologies
1 17 (41.46%) ITIL
2 10 (24.39%) Service Management
3 7 (17.07%) PRINCE2
3 7 (17.07%) Project Management
4 6 (14.63%) Change Management
5 3 (7.32%) E-Commerce
5 3 (7.32%) Customer Engagement
5 3 (7.32%) Agile Software Development
6 2 (4.88%) Penetration Testing
6 2 (4.88%) Incident Management
6 2 (4.88%) Scrum
6 2 (4.88%) Business Continuity
6 2 (4.88%) Information Security
6 2 (4.88%) ISMS
6 2 (4.88%) Stakeholder Engagement
6 2 (4.88%) Disaster Recovery
6 2 (4.88%) Information Security Management
6 2 (4.88%) Security Management
6 2 (4.88%) Risk Management
7 1 (2.44%) User Stories
Programming Languages
1 6 (14.63%) SQL
2 2 (4.88%) SAS Macro
2 2 (4.88%) C
2 2 (4.88%) C#
Qualifications
1 7 (17.07%) Security Cleared
2 5 (12.20%) SC Cleared
3 3 (7.32%) Cisco Certification
4 2 (4.88%) CCNP
5 1 (2.44%) ITIL Foundation Certificate
5 1 (2.44%) ISEB
5 1 (2.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (7.32%) SLA
2 1 (2.44%) QA
System Software
1 2 (4.88%) VMware Infrastructure
1 2 (4.88%) Terminal Services
1 2 (4.88%) Active Directory
Systems Management
1 2 (4.88%) ARCserve
Vendors
1 5 (12.20%) Microsoft
2 3 (7.32%) Cisco
2 3 (7.32%) VMware
3 2 (4.88%) BT
3 2 (4.88%) CheckPoint
3 2 (4.88%) SAP
3 2 (4.88%) Cognos
3 2 (4.88%) Intel
4 1 (2.44%) Business Objects
4 1 (2.44%) Oracle
4 1 (2.44%) Fortinet
Newport, Isle of Wight
Steria
Rate: Up to £430 per day
Posted: 3 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £450.00 - £500 per day
Posted: 4 days ago
Newport, Gwent
LA International
Rate: £350 - £375 per day
Posted: 5 days ago
Cardiff, South Glamorgan
CPS Group UK
Rate: £300 - £350 per day
Posted: 5 days ago
Cardiff, South Glamorgan
Intapeople
Rate: £300 to £350 per day
Posted: 5 days ago