The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 59 76 63
Rank change year-on-year
+17 -13
Permanent jobs requiring a Support Engineer 29 19 25
As % of all permanent IT jobs located in South Wales 2.68% 1.62% 2.72%
As % of the Job Titles category 2.77% 1.68% 2.82%
Number of salaries quoted 27 18 20
Average salary £30,500 £29,750 £35,000
Average salary % change year-on-year
+2.52% -15.00%
90% offered a salary of more than £25,500 £22,350 £24,750
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1046 1129 887
As % of all permanent IT jobs located in South Wales 96.67% 96.50% 96.41%
Number of salaries quoted 913 1000 806
Average salary £35,000 £35,000 £36,600
Average salary % change year-on-year
- -4.37%
90% offered a salary of more than £22,500 £26,175 £25,000
10% offered a salary of more than £45,750 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 19 September 2014.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +2 18 £30,000 -3.22% 4
Caerphilly +11 2 £38,750 +46.22%
Bridgend - 2 £24,500 -
Newport +14 1 £30,500 +10.90% 1
Torfaen - 1 £37,500 -
Rhondda Cynon Taff - 1 £23,500 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 19 September 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 29 (53.70%) Microsoft
2 26 (48.15%) Cisco
3 25 (46.30%) Active Directory
3 25 (46.30%) VMware
4 24 (44.44%) Windows
5 21 (38.89%) ITIL
5 21 (38.89%) MS Exchange
6 20 (37.04%) TCP/IP
6 20 (37.04%) Firewall
7 19 (35.19%) Cisco Certification
8 16 (29.63%) MS Excel
8 16 (29.63%) Cisco PIX
9 15 (27.78%) Internet
10 14 (25.93%) Exchange Server 2007
11 12 (22.22%) CCNP
11 12 (22.22%) Linux
12 11 (20.37%) LAN
12 11 (20.37%) BGP
12 11 (20.37%) Cisco ASA
12 11 (20.37%) Degree
12 11 (20.37%) Exchange Server 2010
13 10 (18.52%) Windows Server 2008
13 10 (18.52%) SAN
13 10 (18.52%) CCNA
13 10 (18.52%) DNS
14 9 (16.67%) Clustering
14 9 (16.67%) VPN
14 9 (16.67%) SQL
14 9 (16.67%) IIS
14 9 (16.67%) Load Balancing

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 19 September 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (38.89%) MS Exchange
2 14 (25.93%) Exchange Server 2007
3 11 (20.37%) Exchange Server 2010
4 9 (16.67%) IIS
5 8 (14.81%) Exchange Server 2013
6 5 (9.26%) Apache
6 5 (9.26%) Blackberry Enterprise Server
7 2 (3.70%) Tomcat
8 1 (1.85%) SharePoint
8 1 (1.85%) Exchange Server 2000
8 1 (1.85%) Exchange Server 2003
8 1 (1.85%) SharePoint 2013
8 1 (1.85%) Lync
Applications
1 16 (29.63%) MS Excel
2 5 (9.26%) MS Office
3 2 (3.70%) MS Visio
Cloud Services
1 1 (1.85%) SaaS
Communications & Networking
1 20 (37.04%) TCP/IP
1 20 (37.04%) Firewall
2 16 (29.63%) Cisco PIX
3 15 (27.78%) Internet
4 11 (20.37%) Cisco ASA
4 11 (20.37%) BGP
4 11 (20.37%) LAN
5 10 (18.52%) DNS
5 10 (18.52%) SAN
6 9 (16.67%) VPN
7 8 (14.81%) EIGRP
8 7 (12.96%) IPsec
8 7 (12.96%) Cisco IOS
9 6 (11.11%) FWSM
9 6 (11.11%) WAN
10 5 (9.26%) HSRP
10 5 (9.26%) NAS
10 5 (9.26%) VRRP
10 5 (9.26%) Network Security
10 5 (9.26%) OSPF
Database & Business Intelligence
1 5 (9.26%) SQL Server
2 2 (3.70%) MySQL
3 1 (1.85%) MongoDB
Development Applications
1 2 (3.70%) Subversion
2 1 (1.85%) Git (software)
General
1 6 (11.11%) Manufacturing
2 3 (5.56%) Telecoms
2 3 (5.56%) Banking
2 3 (5.56%) Retail
3 2 (3.70%) Finance
3 2 (3.70%) Advertising
4 1 (1.85%) Marketing
4 1 (1.85%) Electronics
Libraries, Frameworks & Software Standards
1 5 (9.26%) CSS
2 2 (3.70%) LAMP
3 1 (1.85%) JSON
3 1 (1.85%) jQuery
3 1 (1.85%) OAuth
3 1 (1.85%) RESTful
3 1 (1.85%) Mojolicious
Miscellaneous
1 9 (16.67%) Clustering
2 3 (5.56%) HACMP
3 2 (3.70%) Client/Server
4 1 (1.85%) Blackberry
4 1 (1.85%) Analytical Skills
Operating Systems
1 24 (44.44%) Windows
2 12 (22.22%) Linux
3 10 (18.52%) Windows Server 2008
4 9 (16.67%) Windows Server 2012
5 8 (14.81%) Windows Server 2003
6 6 (11.11%) UNIX
6 6 (11.11%) Windows XP
6 6 (11.11%) Windows 7
7 5 (9.26%) Red Hat Enterprise Linux
8 3 (5.56%) AIX
9 2 (3.70%) Solaris
Processes & Methodologies
1 21 (38.89%) ITIL
2 9 (16.67%) Load Balancing
3 5 (9.26%) Agile Software Development
3 5 (9.26%) Capacity Management
4 4 (7.41%) Problem Management
4 4 (7.41%) Network Design
4 4 (7.41%) ERP
5 3 (5.56%) Network Management
6 2 (3.70%) Change Control
6 2 (3.70%) Configuration Management
6 2 (3.70%) Network Load Balancing
7 1 (1.85%) IT Governance
7 1 (1.85%) Disaster Recovery
7 1 (1.85%) Validation
7 1 (1.85%) Security Architecture
7 1 (1.85%) Infrastructure Management
Programming Languages
1 9 (16.67%) SQL
2 2 (3.70%) AWK
2 2 (3.70%) Bash Shell
3 1 (1.85%) Perl
3 1 (1.85%) PowerShell
3 1 (1.85%) Scala
Qualifications
1 19 (35.19%) Cisco Certification
2 12 (22.22%) CCNP
3 11 (20.37%) Degree
4 10 (18.52%) CCNA
5 8 (14.81%) Microsoft Certification
6 5 (9.26%) SAP Certification
6 5 (9.26%) ITIL Foundation Certificate
7 4 (7.41%) MCSE
8 3 (5.56%) CCSE
8 3 (5.56%) JNCIS
8 3 (5.56%) MCP
8 3 (5.56%) Security Cleared
8 3 (5.56%) RHCE
8 3 (5.56%) IBM AIX Certification
9 2 (3.70%) MCSA
10 1 (1.85%) JNCIP
10 1 (1.85%) SC Cleared
10 1 (1.85%) CCSA
10 1 (1.85%) CCA
10 1 (1.85%) Citrix Certification
Quality Assurance & Compliance
1 7 (12.96%) SLA
2 5 (9.26%) ISO/IEC 27001
2 5 (9.26%) ISO 9001
3 1 (1.85%) GxP
System Software
1 25 (46.30%) Active Directory
2 6 (11.11%) VMware Infrastructure
3 5 (9.26%) Hyper-V
3 5 (9.26%) VMware ESX
4 3 (5.56%) PowerHA
5 2 (3.70%) vSphere
6 1 (1.85%) Microsoft Virtual Server
Systems Management
1 5 (9.26%) CiscoWorks
2 3 (5.56%) Tivoli
2 3 (5.56%) Tivoli Storage Manager
2 3 (5.56%) NetBackup
2 3 (5.56%) HP Data Protector
3 1 (1.85%) WSUS
Vendors
1 29 (53.70%) Microsoft
2 26 (48.15%) Cisco
3 25 (46.30%) VMware
4 8 (14.81%) HP
4 8 (14.81%) F5
5 7 (12.96%) Red Hat
6 6 (11.11%) CheckPoint
6 6 (11.11%) Citrix
7 5 (9.26%) SAP
8 4 (7.41%) Juniper
9 3 (5.56%) Blue Coat
9 3 (5.56%) McAfee
9 3 (5.56%) Websense
9 3 (5.56%) IBM
9 3 (5.56%) Lumension
9 3 (5.56%) Veritas
9 3 (5.56%) SonicWALL
9 3 (5.56%) Aruba
10 2 (3.70%) SolarWinds
10 2 (3.70%) Avaya
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Salary: £35000 - £40000 per annum + Industry Leading Benefits Package
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