Support Engineer Jobs in South Wales

Support Engineer
Wales > South Wales

The median Support Engineer salary in South Wales is £28,290 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 73 98 91
Rank change year-on-year +25 -7 -27
Permanent jobs requiring a Support Engineer 26 5 28
As % of all permanent jobs advertised in South Wales 1.80% 0.43% 1.95%
As % of the Job Titles category 1.99% 0.49% 2.00%
Number of salaries quoted 20 3 27
10th Percentile - - £25,650
25th Percentile - - £28,125
Median annual salary (50th Percentile) £28,290 £30,000 £33,000
Median % change year-on-year -5.70% -9.09% +22.22%
75th Percentile £54,671 £32,500 £37,770
90th Percentile £72,433 £34,000 -
Wales median annual salary £28,290 £32,000 £30,500
% change year-on-year -11.59% +4.92% +10.91%

All Permanent IT Job Vacancies
South Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 1,307 1,030 1,398
% of permanent jobs with a recognized job title 90.64% 89.41% 97.29%
Number of salaries quoted 865 586 862
10th Percentile £27,157 £30,000 £31,250
25th Percentile £35,000 £37,000 £37,500
Median annual salary (50th Percentile) £46,500 £45,476 £50,000
Median % change year-on-year +2.25% -9.05% +11.11%
75th Percentile £60,000 £62,988 £62,500
90th Percentile £70,000 £75,000 £75,000
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +11.76%

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Support Engineer in South Wales.

Salary trend for Support Engineer in South Wales

Support Engineer
Salary Histogram in South Wales

Salary distribution for jobs citing Support Engineer in South Wales over the 6 months to 29 April 2024.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +11 10 £70,576 +135.25% 4
Glamorgan - 7 £28,290 - 2
Gwent - 7 £28,290 -
Caerphilly - 2 £28,290 -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 29 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Engineer in the job title.

1 21 (80.77%) Azure
2 18 (69.23%) Windows
2 18 (69.23%) Microsoft
2 18 (69.23%) Finance
3 16 (61.54%) Microsoft 365
3 16 (61.54%) Social Skills
4 15 (57.69%) Active Directory
5 14 (53.85%) Entra ID
6 13 (50.00%) Ticket Management
6 13 (50.00%) Remote Desktop
6 13 (50.00%) OneDrive
6 13 (50.00%) Break/Fix
6 13 (50.00%) Microsoft Excel
6 13 (50.00%) Microsoft Intune
6 13 (50.00%) Microsoft PowerPoint
7 6 (23.08%) Customer Service
8 5 (19.23%) GDPR
8 5 (19.23%) Agile
8 5 (19.23%) Banking
8 5 (19.23%) Linux
8 5 (19.23%) DevOps
8 5 (19.23%) Mentoring
8 5 (19.23%) GCP
8 5 (19.23%) Public Cloud
9 4 (15.38%) SQL
9 4 (15.38%) ITIL
10 3 (11.54%) DNS
10 3 (11.54%) Service Management
10 3 (11.54%) IBM
10 3 (11.54%) Software Delivery

Support Engineer Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) Confluence
1 2 (7.69%) Tomcat
Applications
1 13 (50.00%) Microsoft Excel
1 13 (50.00%) Microsoft PowerPoint
Business Applications
1 1 (3.85%) Dynamics AX
Cloud Services
1 21 (80.77%) Azure
2 16 (61.54%) Microsoft 365
3 14 (53.85%) Entra ID
4 13 (50.00%) OneDrive
5 5 (19.23%) GCP
6 3 (11.54%) OpenShift
6 3 (11.54%) Power Platform
Communications & Networking
1 13 (50.00%) Remote Desktop
2 3 (11.54%) DNS
3 2 (7.69%) Internet
3 2 (7.69%) SSL
3 2 (7.69%) TCP/IP
3 2 (7.69%) VoIP
4 1 (3.85%) DHCP
4 1 (3.85%) LAN
4 1 (3.85%) WAN
Database & Business Intelligence
1 3 (11.54%) Power BI
2 2 (7.69%) MySQL
2 2 (7.69%) SQL Server
Development Applications
1 3 (11.54%) IBM UrbanCode
2 2 (7.69%) JIRA
General
1 18 (69.23%) Finance
2 16 (61.54%) Social Skills
3 5 (19.23%) Banking
4 3 (11.54%) Analytical Skills
4 3 (11.54%) Presentation Skills
5 2 (7.69%) Manufacturing
Miscellaneous
1 5 (19.23%) Public Cloud
2 1 (3.85%) Analytical Mindset
2 1 (3.85%) Hybrid Cloud
2 1 (3.85%) Life Science
2 1 (3.85%) Self-Motivation
Operating Systems
1 18 (69.23%) Windows
2 5 (19.23%) Linux
3 2 (7.69%) Unix
3 2 (7.69%) Windows Server
4 1 (3.85%) Android
4 1 (3.85%) Apple iOS
4 1 (3.85%) Mac OS
4 1 (3.85%) Windows 10
4 1 (3.85%) Windows Server 2019
Processes & Methodologies
1 13 (50.00%) Break/Fix
1 13 (50.00%) Ticket Management
2 6 (23.08%) Customer Service
3 5 (19.23%) Agile
3 5 (19.23%) DevOps
3 5 (19.23%) Mentoring
4 4 (15.38%) ITIL
5 3 (11.54%) Infrastructure as Code
5 3 (11.54%) Problem Management
5 3 (11.54%) Problem-Solving
5 3 (11.54%) Service Management
5 3 (11.54%) Software Delivery
5 3 (11.54%) Technical Leadership
6 2 (7.69%) Asset Management
6 2 (7.69%) Continuous Improvement
6 2 (7.69%) Incident Management
6 2 (7.69%) Mathematics
6 2 (7.69%) Systems Thinking
7 1 (3.85%) ERP
7 1 (3.85%) Migration
Programming Languages
1 4 (15.38%) SQL
2 3 (11.54%) Groovy
3 1 (3.85%) PL/SQL
Qualifications
1 1 (3.85%) SC Cleared
1 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 5 (19.23%) GDPR
2 1 (3.85%) ISO/IEC 27001
2 1 (3.85%) SLA
System Software
1 15 (57.69%) Active Directory
Systems Management
1 13 (50.00%) Microsoft Intune
2 3 (11.54%) Ansible
2 3 (11.54%) Progress Chef
2 3 (11.54%) Terraform
Vendors
1 18 (69.23%) Microsoft
2 3 (11.54%) Google
2 3 (11.54%) IBM
3 2 (7.69%) Atlassian
4 1 (3.85%) Meraki