The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 63 69 65
Rank change year-on-year
+6 -4
Permanent jobs requiring a Support Engineer 31 20 18
As % of all permanent IT jobs located in South Wales 2.78% 1.74% 2.06%
As % of the Job Titles category 2.89% 1.82% 2.14%
Number of salaries quoted 30 17 13
Average salary £35,000 £31,000 £32,750
Average salary % change year-on-year
+12.90% -5.34%
90% offered a salary of more than £25,500 £22,300 £22,000
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £29,500 £30,000 £30,000
% change year-on-year
-1.66% -
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1073 1100 841
As % of all permanent IT jobs located in South Wales 96.06% 95.90% 96.22%
Number of salaries quoted 964 975 761
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,250 £25,000
10% offered a salary of more than £45,000 £45,000 £53,250
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 21 August 2014.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -2 15 £30,000 -3.22% 5
Caerphilly +13 5 £37,500 +53.06%
Bridgend +16 4 £36,500 +4.28%
Newport +10 1 £18,500 -32.72%
Torfaen - 1 £37,500 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 21 August 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 27 (56.25%) Microsoft
2 23 (47.92%) Cisco
2 23 (47.92%) VMware
3 20 (41.67%) Windows
3 20 (41.67%) Active Directory
4 19 (39.58%) ITIL
4 19 (39.58%) MS Exchange
5 17 (35.42%) Cisco Certification
5 17 (35.42%) Firewall
6 16 (33.33%) TCP/IP
6 16 (33.33%) Cisco PIX
7 14 (29.17%) MS Excel
8 13 (27.08%) Linux
9 12 (25.00%) Exchange Server 2007
10 11 (22.92%) LAN
10 11 (22.92%) CCNP
10 11 (22.92%) Internet
10 11 (22.92%) BGP
10 11 (22.92%) Degree
10 11 (22.92%) Cisco ASA
11 9 (18.75%) SQL
11 9 (18.75%) CCNA
11 9 (18.75%) Windows Server 2008
12 8 (16.67%) VPN
12 8 (16.67%) DNS
12 8 (16.67%) SLA
12 8 (16.67%) HP
12 8 (16.67%) SAN
12 8 (16.67%) EIGRP
12 8 (16.67%) Load Balancing

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 21 August 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (39.58%) MS Exchange
2 12 (25.00%) Exchange Server 2007
3 8 (16.67%) Exchange Server 2010
4 7 (14.58%) Exchange Server 2013
5 6 (12.50%) IIS
6 4 (8.33%) Blackberry Enterprise Server
7 3 (6.25%) Apache
8 2 (4.17%) Tomcat
9 1 (2.08%) SharePoint
9 1 (2.08%) Exchange Server 2000
9 1 (2.08%) Exchange Server 2003
9 1 (2.08%) SharePoint 2013
9 1 (2.08%) Lync
Applications
1 14 (29.17%) MS Excel
2 5 (10.42%) MS Office
3 2 (4.17%) MS Visio
Cloud Services
1 1 (2.08%) SaaS
Communications & Networking
1 17 (35.42%) Firewall
2 16 (33.33%) Cisco PIX
2 16 (33.33%) TCP/IP
3 11 (22.92%) BGP
3 11 (22.92%) LAN
3 11 (22.92%) Cisco ASA
3 11 (22.92%) Internet
4 8 (16.67%) EIGRP
4 8 (16.67%) VPN
4 8 (16.67%) DNS
4 8 (16.67%) SAN
5 7 (14.58%) IPsec
5 7 (14.58%) Cisco IOS
6 6 (12.50%) FWSM
6 6 (12.50%) WAN
7 5 (10.42%) VoIP
7 5 (10.42%) HSRP
7 5 (10.42%) NAS
7 5 (10.42%) Network Security
7 5 (10.42%) OSPF
Database & Business Intelligence
1 6 (12.50%) SQL Server
2 2 (4.17%) MySQL
3 1 (2.08%) MS Access
3 1 (2.08%) MongoDB
Development Applications
1 2 (4.17%) Subversion
2 1 (2.08%) Git (software)
General
1 7 (14.58%) Manufacturing
2 4 (8.33%) Telecoms
3 1 (2.08%) Finance
3 1 (2.08%) Automotive
3 1 (2.08%) Legal
3 1 (2.08%) Retail
3 1 (2.08%) Marketing
3 1 (2.08%) Electronics
Libraries, Frameworks & Software Standards
1 5 (10.42%) CSS
2 2 (4.17%) LAMP
3 1 (2.08%) JSON
3 1 (2.08%) jQuery
3 1 (2.08%) OAuth
3 1 (2.08%) RESTful
3 1 (2.08%) Mojolicious
Miscellaneous
1 5 (10.42%) Clustering
2 1 (2.08%) Smartphone
2 1 (2.08%) Mathematics
2 1 (2.08%) Physics
2 1 (2.08%) HACMP
2 1 (2.08%) Blackberry
Operating Systems
1 20 (41.67%) Windows
2 13 (27.08%) Linux
3 9 (18.75%) Windows Server 2008
4 8 (16.67%) Windows Server 2012
5 7 (14.58%) Windows Server 2003
6 6 (12.50%) UNIX
7 4 (8.33%) Windows XP
8 3 (6.25%) Red Hat Enterprise Linux
8 3 (6.25%) Windows 7
9 2 (4.17%) Solaris
10 1 (2.08%) AIX
10 1 (2.08%) Windows 2000
Processes & Methodologies
1 19 (39.58%) ITIL
2 8 (16.67%) Load Balancing
3 5 (10.42%) Capacity Management
4 4 (8.33%) Problem Management
4 4 (8.33%) Network Design
4 4 (8.33%) ERP
5 3 (6.25%) Network Management
6 2 (4.17%) Configuration Management
6 2 (4.17%) Network Load Balancing
7 1 (2.08%) IT Governance
7 1 (2.08%) Disaster Recovery
7 1 (2.08%) Validation
7 1 (2.08%) Change Control
Programming Languages
1 9 (18.75%) SQL
2 2 (4.17%) AWK
2 2 (4.17%) Bash Shell
3 1 (2.08%) Perl
3 1 (2.08%) PowerShell
3 1 (2.08%) Scala
3 1 (2.08%) VB
3 1 (2.08%) VBA
Qualifications
1 17 (35.42%) Cisco Certification
2 11 (22.92%) CCNP
2 11 (22.92%) Degree
3 9 (18.75%) CCNA
4 5 (10.42%) SAP Certification
4 5 (10.42%) ITIL Foundation Certificate
5 3 (6.25%) CCSE
5 3 (6.25%) JNCIS
5 3 (6.25%) Microsoft Certification
6 1 (2.08%) RHCE
6 1 (2.08%) IBM AIX Certification
6 1 (2.08%) MCP
6 1 (2.08%) MCSE
6 1 (2.08%) SC Cleared
6 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 8 (16.67%) SLA
2 5 (10.42%) ISO/IEC 27001
2 5 (10.42%) ISO 9001
3 1 (2.08%) GxP
System Software
1 20 (41.67%) Active Directory
2 6 (12.50%) VMware Infrastructure
3 5 (10.42%) Hyper-V
3 5 (10.42%) VMware ESX
4 1 (2.08%) Microsoft Virtual Server
4 1 (2.08%) PowerHA
Systems Management
1 5 (10.42%) CiscoWorks
2 3 (6.25%) Tivoli
2 3 (6.25%) Tivoli Storage Manager
2 3 (6.25%) HP Data Protector
3 1 (2.08%) NetBackup
3 1 (2.08%) WSUS
Vendors
1 27 (56.25%) Microsoft
2 23 (47.92%) Cisco
2 23 (47.92%) VMware
3 8 (16.67%) F5
3 8 (16.67%) HP
4 6 (12.50%) Citrix
5 5 (10.42%) SAP
5 5 (10.42%) Red Hat
5 5 (10.42%) CheckPoint
6 3 (6.25%) McAfee
6 3 (6.25%) Websense
6 3 (6.25%) Juniper
6 3 (6.25%) Lumension
6 3 (6.25%) Aruba
6 3 (6.25%) Acme Packet
6 3 (6.25%) Blue Coat
6 3 (6.25%) SonicWALL
7 2 (4.17%) NetApp
7 2 (4.17%) Nokia
7 2 (4.17%) Avaya
Cardiff, South Glamorgan
Ashdown IT
Salary: £20000 - £24500 per annum
Posted: 6 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £35000 - £40000 per annum + Industry Leading Benefits Package
Posted: 6 days ago
Cardiff, South Glamorgan
Centric Resource
Salary: From £28,000 to £33,000 per annum + Bonus Scheme
Posted: 6 days ago
South Wales
Centric Resource
Salary: £25,000 - £35,000 + Bonus
Posted: 7 days ago
South Wales
CGI
Salary: £20000 - £35000 per annum + excellent benefits
Posted: 15 days ago