The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 67 81 64
Rank change year-on-year
+14 -17
Permanent jobs requiring a Support Engineer 22 18 28
As % of all permanent IT jobs located in South Wales 2.00% 1.46% 2.78%
As % of the Job Titles category 2.06% 1.51% 2.86%
Number of salaries quoted 20 18 26
Average salary £32,250 £31,750 £33,000
Average salary % change year-on-year
+1.57% -3.78%
90% offered a salary of more than £23,350 £21,350 £22,500
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1066 1191 978
As % of all permanent IT jobs located in South Wales 96.91% 96.67% 97.12%
Number of salaries quoted 904 1064 909
Average salary £35,000 £35,000 £36,600
Average salary % change year-on-year
- -4.37%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £47,500 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 24 October 2014.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 16 £32,000 -
Bridgend +16 1 £27,500 -21.42%
Newport - 1 £30,500 - 1
Rhondda Cynon Taff - 1 £23,500 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 24 October 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 27 (54.00%) Cisco
1 27 (54.00%) Microsoft
2 25 (50.00%) Active Directory
3 24 (48.00%) Windows
4 23 (46.00%) TCP/IP
4 23 (46.00%) VMware
5 22 (44.00%) ITIL
6 21 (42.00%) Firewall
7 19 (38.00%) MS Exchange
8 15 (30.00%) Cisco PIX
8 15 (30.00%) Exchange Server 2007
9 14 (28.00%) MS Excel
9 14 (28.00%) Linux
9 14 (28.00%) Cisco Certification
10 13 (26.00%) SAN
10 13 (26.00%) Clustering
11 12 (24.00%) Internet
12 11 (22.00%) DNS
12 11 (22.00%) CCNP
12 11 (22.00%) Exchange Server 2010
13 10 (20.00%) Cisco ASA
13 10 (20.00%) Windows Server 2008
13 10 (20.00%) Red Hat
13 10 (20.00%) LAN
13 10 (20.00%) BGP
14 9 (18.00%) IIS
14 9 (18.00%) Load Balancing
15 8 (16.00%) Red Hat Enterprise Linux
15 8 (16.00%) F5
15 8 (16.00%) Windows Server 2012

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 24 October 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (38.00%) MS Exchange
2 15 (30.00%) Exchange Server 2007
3 11 (22.00%) Exchange Server 2010
4 9 (18.00%) IIS
5 8 (16.00%) Apache
5 8 (16.00%) Exchange Server 2013
6 5 (10.00%) Blackberry Enterprise Server
7 2 (4.00%) Tomcat
8 1 (2.00%) IBM Notes
8 1 (2.00%) Exchange Server 2000
8 1 (2.00%) Exchange Server 2003
8 1 (2.00%) Lync
Applications
1 14 (28.00%) MS Excel
2 5 (10.00%) MS Office
3 2 (4.00%) MS Visio
Cloud Services
1 1 (2.00%) SaaS
Communications & Networking
1 23 (46.00%) TCP/IP
2 21 (42.00%) Firewall
3 15 (30.00%) Cisco PIX
4 13 (26.00%) SAN
5 12 (24.00%) Internet
6 11 (22.00%) DNS
7 10 (20.00%) Cisco ASA
7 10 (20.00%) BGP
7 10 (20.00%) LAN
8 8 (16.00%) VPN
9 7 (14.00%) EIGRP
9 7 (14.00%) IPsec
9 7 (14.00%) Cisco IOS
10 5 (10.00%) Network Security
10 5 (10.00%) VRRP
10 5 (10.00%) NAS
10 5 (10.00%) FWSM
10 5 (10.00%) HSRP
10 5 (10.00%) OSPF
10 5 (10.00%) WAN
Database & Business Intelligence
1 5 (10.00%) SQL Server
2 2 (4.00%) MySQL
3 1 (2.00%) MongoDB
Development Applications
1 2 (4.00%) Subversion
2 1 (2.00%) Git (software)
General
1 3 (6.00%) Banking
1 3 (6.00%) Retail
2 2 (4.00%) Telecoms
2 2 (4.00%) Finance
2 2 (4.00%) Manufacturing
2 2 (4.00%) Advertising
3 1 (2.00%) Marketing
Libraries, Frameworks & Software Standards
1 5 (10.00%) CSS
2 2 (4.00%) LAMP
3 1 (2.00%) JSON
3 1 (2.00%) Application Packaging
3 1 (2.00%) jQuery
3 1 (2.00%) OAuth
3 1 (2.00%) RESTful
3 1 (2.00%) Mojolicious
Miscellaneous
1 13 (26.00%) Clustering
2 6 (12.00%) HACMP
3 2 (4.00%) Client/Server
4 1 (2.00%) Blackberry
4 1 (2.00%) Symmetrix
4 1 (2.00%) EqualLogic
4 1 (2.00%) Analytical Skills
Operating Systems
1 24 (48.00%) Windows
2 14 (28.00%) Linux
3 10 (20.00%) Windows Server 2008
4 8 (16.00%) Red Hat Enterprise Linux
4 8 (16.00%) Windows Server 2003
4 8 (16.00%) Windows Server 2012
5 6 (12.00%) Windows 7
5 6 (12.00%) Windows XP
5 6 (12.00%) AIX
6 5 (10.00%) UNIX
7 2 (4.00%) Solaris
Processes & Methodologies
1 22 (44.00%) ITIL
2 9 (18.00%) Load Balancing
3 5 (10.00%) Agile Software Development
3 5 (10.00%) Capacity Management
4 4 (8.00%) Problem Management
5 3 (6.00%) Network Management
5 3 (6.00%) Network Design
6 2 (4.00%) Network Load Balancing
6 2 (4.00%) Configuration Management
6 2 (4.00%) Change Control
7 1 (2.00%) Security Architecture
7 1 (2.00%) Infrastructure Management
7 1 (2.00%) Disaster Recovery
7 1 (2.00%) Validation
7 1 (2.00%) IT Governance
Programming Languages
1 8 (16.00%) SQL
2 2 (4.00%) AWK
2 2 (4.00%) Bash Shell
3 1 (2.00%) Perl
3 1 (2.00%) PowerShell
3 1 (2.00%) Scala
Qualifications
1 14 (28.00%) Cisco Certification
2 11 (22.00%) CCNP
3 7 (14.00%) Microsoft Certification
4 6 (12.00%) RHCE
4 6 (12.00%) IBM AIX Certification
4 6 (12.00%) Degree
5 5 (10.00%) SAP Certification
5 5 (10.00%) CCNA
6 3 (6.00%) MCP
6 3 (6.00%) MCSE
6 3 (6.00%) Security Cleared
6 3 (6.00%) ITIL Foundation Certificate
6 3 (6.00%) CCSE
6 3 (6.00%) JNCIS
7 2 (4.00%) MCSA
8 1 (2.00%) CCA
8 1 (2.00%) Citrix Certification
8 1 (2.00%) JNCIP
8 1 (2.00%) CCSA
8 1 (2.00%) SC Cleared
Quality Assurance & Compliance
1 7 (14.00%) SLA
2 5 (10.00%) ISO/IEC 27001
2 5 (10.00%) ISO 9001
3 1 (2.00%) GxP
System Software
1 25 (50.00%) Active Directory
2 6 (12.00%) PowerHA
3 5 (10.00%) VMware ESX
3 5 (10.00%) VMware Infrastructure
4 4 (8.00%) Hyper-V
5 3 (6.00%) vSphere
6 1 (2.00%) VMware ESXi
6 1 (2.00%) Microsoft Virtual Server
Systems Management
1 6 (12.00%) NetBackup
2 5 (10.00%) CiscoWorks
3 2 (4.00%) WSUS
4 1 (2.00%) HP Data Protector
4 1 (2.00%) Tivoli
4 1 (2.00%) Tivoli Storage Manager
Vendors
1 27 (54.00%) Cisco
1 27 (54.00%) Microsoft
2 23 (46.00%) VMware
3 10 (20.00%) Red Hat
4 8 (16.00%) F5
5 7 (14.00%) HP
5 7 (14.00%) IBM
6 6 (12.00%) CheckPoint
6 6 (12.00%) Veritas
7 5 (10.00%) SAP
8 4 (8.00%) Citrix
8 4 (8.00%) Juniper
9 3 (6.00%) NetApp
9 3 (6.00%) Lumension
9 3 (6.00%) SonicWALL
9 3 (6.00%) Blue Coat
9 3 (6.00%) McAfee
9 3 (6.00%) Websense
9 3 (6.00%) Aruba
10 2 (4.00%) SolarWinds
Newport, Gwent
Intapeople
Salary: £20000 to £21000 per annum
Posted: 2 days ago