The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 80 71 64
Rank change year-on-year
-9 -7
Permanent jobs requiring a Support Engineer 16 15 19
As % of all permanent IT jobs located in South Wales 1.37% 1.65% 2.09%
As % of the Job Titles category 1.40% 1.76% 2.15%
Number of salaries quoted 13 15 17
Average salary £27,000 £30,000 £30,000
Average salary % change year-on-year
-10.00% -
90% offered a salary of more than £21,600 £26,942 £25,100
10% offered a salary of more than £38,400 £50,500 £38,000
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1142 850 883
As % of all permanent IT jobs located in South Wales 97.61% 93.72% 97.25%
Number of salaries quoted 1022 752 795
Average salary £35,000 £35,500 £35,000
Average salary % change year-on-year
-1.40% +1.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 27 January 2015.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -8 5 £24,500 -15.81% 1
Newport - 4 £22,750 - 1
Caerphilly - 4 £38,400 - 1
Torfaen - 2 £31,250 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 27 January 2015, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 23 (62.16%) Windows
2 20 (54.05%) Active Directory
3 19 (51.35%) Cisco
4 18 (48.65%) Microsoft
5 16 (43.24%) TCP/IP
6 14 (37.84%) ITIL
6 14 (37.84%) Internet
6 14 (37.84%) Firewall
7 13 (35.14%) VMware
8 12 (32.43%) SAN
8 12 (32.43%) Linux
8 12 (32.43%) MS Excel
9 11 (29.73%) MS Exchange
9 11 (29.73%) Microsoft Certification
10 10 (27.03%) Veritas
11 9 (24.32%) Clustering
11 9 (24.32%) Exchange Server 2010
12 8 (21.62%) Exchange Server 2007
12 8 (21.62%) DNS
12 8 (21.62%) IIS
13 7 (18.92%) Apache
13 7 (18.92%) MCSE
13 7 (18.92%) IBM
13 7 (18.92%) Red Hat
13 7 (18.92%) Windows Server 2003
13 7 (18.92%) VMware Infrastructure
13 7 (18.92%) Red Hat Enterprise Linux
13 7 (18.92%) Windows Server 2008
13 7 (18.92%) Windows 7
14 6 (16.22%) NAS

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 27 January 2015, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (29.73%) MS Exchange
2 9 (24.32%) Exchange Server 2010
3 8 (21.62%) IIS
3 8 (21.62%) Exchange Server 2007
4 7 (18.92%) Apache
5 5 (13.51%) Exchange Server 2013
6 4 (10.81%) CMS
6 4 (10.81%) Commerce Server
7 2 (5.41%) Blackberry Enterprise Server
7 2 (5.41%) Exchange Server 2003
8 1 (2.70%) IBM Notes
Applications
1 12 (32.43%) MS Excel
2 5 (13.51%) MS Office
Cloud Services
1 2 (5.41%) Office 365
Communications & Networking
1 16 (43.24%) TCP/IP
2 14 (37.84%) Internet
2 14 (37.84%) Firewall
3 12 (32.43%) SAN
4 8 (21.62%) DNS
5 6 (16.22%) NAS
6 5 (13.51%) LAN
7 4 (10.81%) WAN
8 3 (8.11%) DHCP
8 3 (8.11%) Cisco PIX
9 2 (5.41%) Cisco ASA
9 2 (5.41%) VPN
9 2 (5.41%) Cisco IOS
10 1 (2.70%) SNMP
10 1 (2.70%) VoIP
10 1 (2.70%) Cisco Nexus
10 1 (2.70%) IP Telephony
10 1 (2.70%) DSL
Database & Business Intelligence
1 6 (16.22%) SQL Server
2 1 (2.70%) MySQL
General
1 3 (8.11%) Banking
2 2 (5.41%) Retail
2 2 (5.41%) Advertising
2 2 (5.41%) Telecoms
3 1 (2.70%) Finance
3 1 (2.70%) Legal
3 1 (2.70%) Manufacturing
3 1 (2.70%) Marketing
Libraries, Frameworks & Software Standards
1 4 (10.81%) .NET
1 4 (10.81%) .NET Framework
2 2 (5.41%) CSS
3 1 (2.70%) Application Packaging
Miscellaneous
1 9 (24.32%) Clustering
2 6 (16.22%) HACMP
3 4 (10.81%) Management Information System
4 2 (5.41%) Client/Server
5 1 (2.70%) Symmetrix
5 1 (2.70%) Blackberry
5 1 (2.70%) Video Conferencing
5 1 (2.70%) EqualLogic
5 1 (2.70%) Analytical Skills
Operating Systems
1 23 (62.16%) Windows
2 12 (32.43%) Linux
3 7 (18.92%) Windows Server 2003
3 7 (18.92%) Windows Server 2008
3 7 (18.92%) Red Hat Enterprise Linux
3 7 (18.92%) Windows 7
4 6 (16.22%) AIX
5 5 (13.51%) Windows Server 2012
6 4 (10.81%) Windows XP
7 1 (2.70%) Apple iOS
7 1 (2.70%) Windows 2000 Server
7 1 (2.70%) UNIX
Processes & Methodologies
1 14 (37.84%) ITIL
2 6 (16.22%) Load Balancing
3 4 (10.81%) Agile Software Development
4 1 (2.70%) Security Architecture
4 1 (2.70%) Network Management
4 1 (2.70%) Change Control
4 1 (2.70%) Infrastructure Management
4 1 (2.70%) Service Management
4 1 (2.70%) Service Delivery
4 1 (2.70%) ITSM
Programming Languages
1 3 (8.11%) SQL
Qualifications
1 11 (29.73%) Microsoft Certification
2 7 (18.92%) MCSE
3 6 (16.22%) MCP
3 6 (16.22%) RHCE
3 6 (16.22%) IBM AIX Certification
3 6 (16.22%) Cisco Certification
4 5 (13.51%) CCNA
5 4 (10.81%) SAP Certification
6 3 (8.11%) Security Cleared
7 2 (5.41%) MCSA
7 2 (5.41%) CCNP
8 1 (2.70%) HND
8 1 (2.70%) CCA
8 1 (2.70%) Citrix Certification
8 1 (2.70%) CCSA
8 1 (2.70%) JNCIP
8 1 (2.70%) MCITP
8 1 (2.70%) Degree
Quality Assurance & Compliance
1 4 (10.81%) ISO 9001
1 4 (10.81%) ISO/IEC 27001
System Software
1 20 (54.05%) Active Directory
2 7 (18.92%) VMware Infrastructure
3 6 (16.22%) PowerHA
4 4 (10.81%) Hyper-V
4 4 (10.81%) VMware ESX
5 3 (8.11%) vSphere
6 2 (5.41%) XenServer
7 1 (2.70%) VMware ESXi
Systems Management
1 6 (16.22%) NetBackup
2 1 (2.70%) WSUS
Vendors
1 19 (51.35%) Cisco
2 18 (48.65%) Microsoft
3 13 (35.14%) VMware
4 10 (27.03%) Veritas
5 7 (18.92%) Red Hat
5 7 (18.92%) IBM
6 5 (13.51%) HP
7 4 (10.81%) SAP
7 4 (10.81%) Symantec
7 4 (10.81%) Citrix
8 2 (5.41%) Juniper
8 2 (5.41%) SolarWinds
8 2 (5.41%) CheckPoint
9 1 (2.70%) Acronis
9 1 (2.70%) Blue Coat
9 1 (2.70%) NetApp
9 1 (2.70%) Lotus
9 1 (2.70%) McAfee
9 1 (2.70%) Apple
9 1 (2.70%) Oracle
Newport
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Salary: 40 - 45k + Excellent Benefits Package
Posted: Yesterday
Caerphilly
IntaPeople
Salary: £0 - £20000 per annum
Posted: Yesterday
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Salary: £20-25,000 + Bens
Posted: 8 days ago
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Salary: £20000 - £40000 per annum + excellent benefits
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