The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 62 62 70
Rank change year-on-year
0 +8
Permanent jobs requiring a Support Engineer 31 24 10
As % of all permanent IT jobs located in South Wales 2.71% 2.14% 1.20%
As % of the Job Titles category 2.82% 2.22% 1.25%
Number of salaries quoted 30 20 6
Average salary £35,000 £29,250 £30,000
Average salary % change year-on-year
+19.65% -2.50%
90% offered a salary of more than £21,500 £21,950 £21,000
10% offered a salary of more than £37,500 £60,000 £34,500
UK excluding London average salary £30,000 £30,000 £30,500
% change year-on-year
- -1.63%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1100 1079 801
As % of all permanent IT jobs located in South Wales 96.24% 96.08% 96.39%
Number of salaries quoted 985 955 730
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £47,500 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Engineer
Wales

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 1 August 2014.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -6 14 £29,500 +7.27% 1
Caerphilly +12 7 £37,500 -37.50% 1
Bridgend +13 4 £36,500 +4.28%
Newport +2 1 £18,500 -32.72%
Torfaen - 1 £37,500 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 1 August 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 26 (53.06%) Microsoft
2 24 (48.98%) VMware
3 23 (46.94%) Cisco
3 23 (46.94%) Windows
4 19 (38.78%) ITIL
4 19 (38.78%) Active Directory
4 19 (38.78%) Cisco Certification
5 18 (36.73%) MS Exchange
6 17 (34.69%) Firewall
7 15 (30.61%) Cisco PIX
8 14 (28.57%) MS Excel
9 13 (26.53%) Linux
9 13 (26.53%) TCP/IP
10 11 (22.45%) CCNP
10 11 (22.45%) CCNA
10 11 (22.45%) LAN
10 11 (22.45%) BGP
10 11 (22.45%) Degree
10 11 (22.45%) Cisco ASA
11 10 (20.41%) Exchange Server 2007
11 10 (20.41%) HP
11 10 (20.41%) Internet
12 9 (18.37%) Windows Server 2008
13 8 (16.33%) F5
13 8 (16.33%) Windows Server 2012
13 8 (16.33%) EIGRP
13 8 (16.33%) VPN
13 8 (16.33%) DNS
13 8 (16.33%) SLA
13 8 (16.33%) SQL

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 1 August 2014, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (36.73%) MS Exchange
2 10 (20.41%) Exchange Server 2007
3 7 (14.29%) Exchange Server 2010
4 6 (12.24%) Exchange Server 2013
5 5 (10.20%) IIS
6 3 (6.12%) SharePoint
6 3 (6.12%) Blackberry Enterprise Server
7 2 (4.08%) SharePoint 2010
7 2 (4.08%) Apache
7 2 (4.08%) Tomcat
8 1 (2.04%) Exchange Server 2000
8 1 (2.04%) Exchange Server 2003
8 1 (2.04%) SharePoint 2013
8 1 (2.04%) Lync
Applications
1 14 (28.57%) MS Excel
2 5 (10.20%) MS Office
3 2 (4.08%) MS Visio
Cloud Services
1 1 (2.04%) SaaS
Communications & Networking
1 17 (34.69%) Firewall
2 15 (30.61%) Cisco PIX
3 13 (26.53%) TCP/IP
4 11 (22.45%) LAN
4 11 (22.45%) BGP
4 11 (22.45%) Cisco ASA
5 10 (20.41%) Internet
6 8 (16.33%) EIGRP
6 8 (16.33%) VPN
6 8 (16.33%) DNS
7 7 (14.29%) IPsec
8 6 (12.24%) Cisco IOS
8 6 (12.24%) FWSM
8 6 (12.24%) SAN
8 6 (12.24%) WAN
9 5 (10.20%) VoIP
9 5 (10.20%) OSPF
9 5 (10.20%) VRRP
9 5 (10.20%) HSRP
9 5 (10.20%) Network Security
Database & Business Intelligence
1 6 (12.24%) SQL Server
2 2 (4.08%) MySQL
3 1 (2.04%) MS Access
3 1 (2.04%) MongoDB
Development Applications
1 2 (4.08%) Subversion
2 1 (2.04%) Git (software)
General
1 7 (14.29%) Manufacturing
2 4 (8.16%) Telecoms
3 1 (2.04%) Marketing
3 1 (2.04%) Retail
3 1 (2.04%) Finance
3 1 (2.04%) Automotive
3 1 (2.04%) Legal
3 1 (2.04%) Electronics
Libraries, Frameworks & Software Standards
1 4 (8.16%) CSS
2 2 (4.08%) LAMP
3 1 (2.04%) .NET
3 1 (2.04%) JSON
3 1 (2.04%) OAuth
3 1 (2.04%) RESTful
3 1 (2.04%) jQuery
3 1 (2.04%) Mojolicious
Miscellaneous
1 4 (8.16%) Clustering
2 1 (2.04%) Blackberry
2 1 (2.04%) Mathematics
2 1 (2.04%) Physics
2 1 (2.04%) Smartphone
Operating Systems
1 23 (46.94%) Windows
2 13 (26.53%) Linux
3 9 (18.37%) Windows Server 2008
4 8 (16.33%) Windows Server 2012
5 6 (12.24%) Windows Server 2003
5 6 (12.24%) UNIX
6 4 (8.16%) Windows XP
7 3 (6.12%) Windows 7
8 2 (4.08%) Red Hat Enterprise Linux
8 2 (4.08%) Solaris
9 1 (2.04%) AIX
9 1 (2.04%) Windows 2000
Processes & Methodologies
1 19 (38.78%) ITIL
2 7 (14.29%) Load Balancing
3 5 (10.20%) Capacity Management
4 4 (8.16%) Problem Management
4 4 (8.16%) Network Design
4 4 (8.16%) ERP
5 3 (6.12%) Network Management
6 2 (4.08%) Network Load Balancing
6 2 (4.08%) Configuration Management
7 1 (2.04%) IT Governance
7 1 (2.04%) Disaster Recovery
7 1 (2.04%) Validation
7 1 (2.04%) Continuous Improvement
7 1 (2.04%) Change Control
Programming Languages
1 8 (16.33%) SQL
2 2 (4.08%) Bash Shell
2 2 (4.08%) AWK
3 1 (2.04%) Perl
3 1 (2.04%) VB
3 1 (2.04%) VBA
3 1 (2.04%) PowerShell
3 1 (2.04%) Scala
Qualifications
1 19 (38.78%) Cisco Certification
2 11 (22.45%) CCNP
2 11 (22.45%) CCNA
2 11 (22.45%) Degree
3 6 (12.24%) ITIL Foundation Certificate
4 5 (10.20%) SAP Certification
5 3 (6.12%) Microsoft Certification
5 3 (6.12%) CCSE
5 3 (6.12%) JNCIS
6 2 (4.08%) MCSE
7 1 (2.04%) MCP
7 1 (2.04%) VMware Certified Professional (VCP)
7 1 (2.04%) SC Cleared
7 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 8 (16.33%) SLA
2 5 (10.20%) ISO 9001
2 5 (10.20%) ISO/IEC 27001
3 1 (2.04%) GxP
System Software
1 19 (38.78%) Active Directory
2 6 (12.24%) VMware Infrastructure
3 5 (10.20%) Hyper-V
4 4 (8.16%) VMware ESX
5 1 (2.04%) Microsoft Virtual Server
Systems Management
1 5 (10.20%) CiscoWorks
2 4 (8.16%) HP Data Protector
2 4 (8.16%) Tivoli
2 4 (8.16%) Tivoli Storage Manager
3 1 (2.04%) WSUS
Vendors
1 26 (53.06%) Microsoft
2 24 (48.98%) VMware
3 23 (46.94%) Cisco
4 10 (20.41%) HP
5 8 (16.33%) F5
6 7 (14.29%) Citrix
7 5 (10.20%) SAP
7 5 (10.20%) CheckPoint
8 4 (8.16%) Red Hat
9 3 (6.12%) McAfee
9 3 (6.12%) Juniper
9 3 (6.12%) Blue Coat
9 3 (6.12%) Websense
9 3 (6.12%) SonicWALL
9 3 (6.12%) Lumension
9 3 (6.12%) Acme Packet
9 3 (6.12%) Aruba
10 2 (4.08%) NetApp
10 2 (4.08%) Nokia
10 2 (4.08%) Avaya
Cardiff, South Glamorgan
Centric Resource
Salary: From £28,000 to £33,000 per annum + Bonus Scheme
Posted: 2 days ago
Caerphilly, Mid Glamorgan
Zorba Consulting Limited
Salary: From £33,000 to £40,000 per annum + 10% bonus + excellent benefits
Posted: 4 days ago