The statistics below represent IT jobs advertised across the South Wales region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Support Engineer
Rank 53 69 56
Rank change year-on-year
+16 -13
Permanent jobs requiring a Support Engineer 44 33 37
As % of all permanent IT jobs located in South Wales 3.99% 2.62% 3.33%
As % of the Job Titles category 4.07% 2.67% 3.41%
Number of salaries quoted 39 33 34
Median salary £27,500 £27,500 £35,000
Median salary % change year-on-year
- -21.42%
90% offered a salary of more than £18,000 £19,200 £25,650
10% offered a salary of more than £40,500 £37,300 £37,500
UK excluding London median salary £31,000 £28,000 £30,000
% change year-on-year
+10.71% -6.66%
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1080 1237 1086
As % of all permanent IT jobs located in South Wales 97.91% 98.25% 97.75%
Number of salaries quoted 970 1060 980
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £23,160 £24,000 £22,500
10% offered a salary of more than £50,000 £46,000 £50,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 27 August 2016.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +28 40 £27,500 -0.90%
Newport +6 2 £23,750 -3.06%
Caerphilly -1 2 £35,000 +27.27%
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 27 August 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Engineer in the job title.

1 60 (67.42%) Microsoft
2 54 (60.67%) Firewall
3 53 (59.55%) VMware
4 51 (57.30%) SLA
5 47 (52.81%) Windows
6 45 (50.56%) ITIL
7 35 (39.33%) Linux
7 35 (39.33%) Cisco
8 34 (38.20%) Cisco Certification
8 34 (38.20%) Internet
8 34 (38.20%) Windows Server
9 33 (37.08%) Active Directory
10 31 (34.83%) MS Excel
11 29 (32.58%) MS Exchange
12 28 (31.46%) CCNA
13 25 (28.09%) Citrix
13 25 (28.09%) Incident Management
14 22 (24.72%) Office 365
14 22 (24.72%) ITIL Foundation Certificate
15 20 (22.47%) Windows Server 2012
16 19 (21.35%) HP
17 17 (19.10%) Tivoli
17 17 (19.10%) Tivoli Storage Manager
17 17 (19.10%) AIX
17 17 (19.10%) Logistics
17 17 (19.10%) HP Data Protector
18 16 (17.98%) Service Management
18 16 (17.98%) DNS
19 15 (16.85%) Windows Server 2003
19 15 (16.85%) Exchange Server 2007

Support Engineer Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (32.58%) MS Exchange
2 15 (16.85%) Exchange Server 2007
2 15 (16.85%) Exchange Server 2010
3 7 (7.87%) JBoss
4 3 (3.37%) IIS
5 2 (2.25%) CMS
5 2 (2.25%) Commerce Server
6 1 (1.12%) Apache
6 1 (1.12%) Exchange Server 2003
6 1 (1.12%) Exchange Server 2013
6 1 (1.12%) SAS
6 1 (1.12%) Tomcat
Applications
1 31 (34.83%) MS Excel
2 11 (12.36%) MS Office
3 1 (1.12%) MS PowerPoint
3 1 (1.12%) MS Visio
Cloud Services
1 22 (24.72%) Office 365
2 2 (2.25%) SaaS
Communications & Networking
1 54 (60.67%) Firewall
2 34 (38.20%) Internet
3 16 (17.98%) DNS
4 13 (14.61%) NAS
5 7 (7.87%) SAN
6 6 (6.74%) DHCP
6 6 (6.74%) TCP/IP
6 6 (6.74%) VoIP
6 6 (6.74%) VPN
7 4 (4.49%) Peer-to-Peer Networking
8 3 (3.37%) Cisco ASA
8 3 (3.37%) FTP
9 2 (2.25%) PBX
9 2 (2.25%) VLAN
10 1 (1.12%) BGP
10 1 (1.12%) Ethernet
10 1 (1.12%) LAN
10 1 (1.12%) Network Security
10 1 (1.12%) OSPF
10 1 (1.12%) WAN
Database & Business Intelligence
1 6 (6.74%) SQL Server
General
1 8 (8.99%) Telecoms
2 5 (5.62%) Back Office
3 2 (2.25%) Manufacturing
4 1 (1.12%) Electronics
4 1 (1.12%) Military
Libraries, Frameworks & Software Standards
1 6 (6.74%) HTML
1 6 (6.74%) HTML5
2 4 (4.49%) .NET
3 2 (2.25%) .NET Framework
3 2 (2.25%) ASP.NET
Miscellaneous
1 11 (12.36%) Analytical Skills
2 4 (4.49%) Data Centre
2 4 (4.49%) EqualLogic
3 3 (3.37%) Management Information System
4 2 (2.25%) Smartphone
5 1 (1.12%) Computer Science
5 1 (1.12%) Enterprise Storage
5 1 (1.12%) PDA
5 1 (1.12%) Visualisation
Operating Systems
1 47 (52.81%) Windows
2 35 (39.33%) Linux
3 34 (38.20%) Windows Server
4 20 (22.47%) Windows Server 2012
5 17 (19.10%) AIX
6 15 (16.85%) Windows Server 2003
7 7 (7.87%) Mac OS X
7 7 (7.87%) Unix
8 6 (6.74%) Android
8 6 (6.74%) Apple iOS
8 6 (6.74%) Windows Server 2008
9 3 (3.37%) Windows 8
10 2 (2.25%) Windows 7
11 1 (1.12%) Red Hat Enterprise Linux
11 1 (1.12%) Windows XP
Processes & Methodologies
1 45 (50.56%) ITIL
2 25 (28.09%) Incident Management
3 17 (19.10%) Logistics
4 16 (17.98%) Service Management
5 10 (11.24%) Mentoring
6 9 (10.11%) High Availability
7 8 (8.99%) Resource Management
8 6 (6.74%) Multithreading
9 2 (2.25%) ERP
9 2 (2.25%) Load Balancing
9 2 (2.25%) Network Monitoring
9 2 (2.25%) System Testing
10 1 (1.12%) Cybersecurity
10 1 (1.12%) ITIL V3
10 1 (1.12%) Problem Management
10 1 (1.12%) Product Management
10 1 (1.12%) Project Management
10 1 (1.12%) Requirements Management
10 1 (1.12%) Systems Analysis
Programming Languages
1 9 (10.11%) SQL
2 6 (6.74%) Java
2 6 (6.74%) JavaScript
2 6 (6.74%) Objective-C
2 6 (6.74%) PHP
3 2 (2.25%) C#
Qualifications
1 34 (38.20%) Cisco Certification
2 28 (31.46%) CCNA
3 22 (24.72%) ITIL Foundation Certificate
4 14 (15.73%) Microsoft Certification
5 13 (14.61%) ITIL Certification
5 13 (14.61%) MCSE
6 7 (7.87%) CCNP
7 4 (4.49%) Degree
7 4 (4.49%) MCSA
7 4 (4.49%) VMware Certified Professional (VCP)
8 2 (2.25%) MCP
9 1 (1.12%) MCITP
9 1 (1.12%) Security Cleared
Quality Assurance & Compliance
1 51 (57.30%) SLA
System Software
1 33 (37.08%) Active Directory
2 3 (3.37%) Hyper-V
2 3 (3.37%) VMware Infrastructure
3 2 (2.25%) vSphere
4 1 (1.12%) VMware ESX
Systems Management
1 17 (19.10%) HP Data Protector
1 17 (19.10%) Tivoli
1 17 (19.10%) Tivoli Storage Manager
2 1 (1.12%) ServiceCenter
Vendors
1 60 (67.42%) Microsoft
2 53 (59.55%) VMware
3 35 (39.33%) Cisco
4 25 (28.09%) Citrix
5 19 (21.35%) HP
6 7 (7.87%) Sage
7 4 (4.49%) Dell
7 4 (4.49%) NETGEAR
7 4 (4.49%) SolarWinds
7 4 (4.49%) Veeam
8 3 (3.37%) SonicWALL
9 2 (2.25%) Symantec
9 2 (2.25%) Veritas
10 1 (1.12%) Avaya
10 1 (1.12%) Red Hat