The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Support Engineer
Rank 44 68 73
Rank change year-on-year
+24 +5
Permanent jobs requiring a Support Engineer 52 32 19
As % of all permanent IT jobs located in South Wales 4.37% 2.68% 1.90%
As % of the Job Titles category 4.43% 2.77% 1.94%
Number of salaries quoted 47 25 16
Average salary £26,000 £24,000 £23,500
Average salary % change year-on-year
+8.33% +2.12%
90% offered a salary of more than £21,000 £18,000 £21,500
10% offered a salary of more than £34,000 £32,500 £31,250
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1174 1155 981
As % of all permanent IT jobs located in South Wales 98.57% 96.73% 98.30%
Number of salaries quoted 1009 1009 820
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 28 April 2016.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +14 25 £26,500 -10.16% 3
Bridgend - 18 £24,000 - 1
Newport -8 6 £34,000 +74.35%
Merthyr Tydfil - 1 £21,000 -
Vale of Glamorgan - 1 £27,500 -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 28 April 2016, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 59 (60.82%) Windows
1 59 (60.82%) Firewall
2 50 (51.55%) VMware
3 47 (48.45%) Active Directory
4 42 (43.30%) Windows Server
5 36 (37.11%) Cisco
6 34 (35.05%) Microsoft
6 34 (35.05%) DNS
7 32 (32.99%) MS Excel
8 27 (27.84%) Cisco Certification
9 26 (26.80%) Linux
9 26 (26.80%) DHCP
10 25 (25.77%) TCP/IP
11 24 (24.74%) Peer-to-Peer Networking
12 22 (22.68%) ITIL
13 21 (21.65%) SLA
13 21 (21.65%) CCNA
14 20 (20.62%) Microsoft Certification
15 18 (18.56%) Internet
16 16 (16.49%) MS Office
17 15 (15.46%) MS Exchange
18 13 (13.40%) SQL
18 13 (13.40%) Office 365
19 12 (12.37%) Citrix
20 11 (11.34%) VoIP
20 11 (11.34%) Incident Management
21 10 (10.31%) Degree
21 10 (10.31%) NAS
21 10 (10.31%) High Availability
21 10 (10.31%) ITIL Foundation Certificate

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 28 April 2016, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (15.46%) MS Exchange
2 4 (4.12%) IIS
3 3 (3.09%) CMS
3 3 (3.09%) Commerce Server
3 3 (3.09%) JBoss
4 2 (2.06%) Exchange Server 2003
4 2 (2.06%) Exchange Server 2007
4 2 (2.06%) Exchange Server 2010
5 1 (1.03%) Exchange Server 2013
Applications
1 32 (32.99%) MS Excel
2 16 (16.49%) MS Office
3 5 (5.15%) MS PowerPoint
3 5 (5.15%) MS Visio
4 1 (1.03%) Spreadsheet
Cloud Services
1 13 (13.40%) Office 365
2 3 (3.09%) SaaS
3 1 (1.03%) Cloud Computing
Communications & Networking
1 59 (60.82%) Firewall
2 34 (35.05%) DNS
3 26 (26.80%) DHCP
4 25 (25.77%) TCP/IP
5 24 (24.74%) Peer-to-Peer Networking
6 18 (18.56%) Internet
7 11 (11.34%) VoIP
8 10 (10.31%) LAN
8 10 (10.31%) NAS
9 9 (9.28%) Cisco ASA
9 9 (9.28%) PBX
10 6 (6.19%) SAN
10 6 (6.19%) VPN
10 6 (6.19%) WAN
11 5 (5.15%) Cisco Nexus
12 4 (4.12%) BGP
12 4 (4.12%) HSRP
12 4 (4.12%) IPsec
12 4 (4.12%) VRRP
13 3 (3.09%) Wireless
Database & Business Intelligence
1 8 (8.25%) SQL Server
2 1 (1.03%) DB2
General
1 7 (7.22%) Finance
2 5 (5.15%) Electronics
2 5 (5.15%) Military
2 5 (5.15%) Telecoms
3 4 (4.12%) Back Office
4 2 (2.06%) Manufacturing
5 1 (1.03%) Advertising
Libraries, Frameworks & Software Standards
1 5 (5.15%) .NET
2 3 (3.09%) .NET Framework
2 3 (3.09%) HTML
2 3 (3.09%) HTML5
3 2 (2.06%) ASP.NET
Miscellaneous
1 9 (9.28%) Data Centre
2 8 (8.25%) Management Information System
3 7 (7.22%) PMI
4 6 (6.19%) Computer Science
5 5 (5.15%) Analytical Skills
5 5 (5.15%) EqualLogic
5 5 (5.15%) PDA
6 4 (4.12%) Distributed Denial-of-Service
7 3 (3.09%) Enterprise Storage
8 1 (1.03%) AS400
8 1 (1.03%) Client/Server
8 1 (1.03%) Clustering
8 1 (1.03%) Driving Licence
8 1 (1.03%) iSeries
Operating Systems
1 59 (60.82%) Windows
2 42 (43.30%) Windows Server
3 26 (26.80%) Linux
4 6 (6.19%) AIX
5 4 (4.12%) Mac OS X
5 4 (4.12%) Unix
6 3 (3.09%) Android
6 3 (3.09%) Apple iOS
6 3 (3.09%) Windows 7
6 3 (3.09%) Windows 8
6 3 (3.09%) Windows Server 2008
7 2 (2.06%) Windows Server 2012
7 2 (2.06%) Windows XP
8 1 (1.03%) OS/400
8 1 (1.03%) Windows 10
8 1 (1.03%) Windows Server 2003
Processes & Methodologies
1 22 (22.68%) ITIL
2 11 (11.34%) Incident Management
3 10 (10.31%) High Availability
4 8 (8.25%) Logistics
5 5 (5.15%) Product Management
5 5 (5.15%) Project Management
5 5 (5.15%) Requirements Management
5 5 (5.15%) Service Management
5 5 (5.15%) Systems Analysis
6 4 (4.12%) DDoS Mitigation
6 4 (4.12%) Resource Management
7 3 (3.09%) Load Balancing
7 3 (3.09%) Multithreading
8 2 (2.06%) ERP
8 2 (2.06%) Risk Analysis
8 2 (2.06%) Service Delivery
8 2 (2.06%) System Testing
9 1 (1.03%) Cybersecurity
9 1 (1.03%) Root Cause Analysis
Programming Languages
1 13 (13.40%) SQL
2 3 (3.09%) Java
2 3 (3.09%) JavaScript
2 3 (3.09%) Objective-C
2 3 (3.09%) PHP
3 2 (2.06%) C#
4 1 (1.03%) RPG
Qualifications
1 27 (27.84%) Cisco Certification
2 21 (21.65%) CCNA
3 20 (20.62%) Microsoft Certification
4 10 (10.31%) Degree
4 10 (10.31%) ITIL Foundation Certificate
5 9 (9.28%) CCNP
6 8 (8.25%) MCSE
6 8 (8.25%) VMware Certified Professional (VCP)
7 7 (7.22%) PMI Certification
8 5 (5.15%) MCSA
9 4 (4.12%) Security Cleared
10 3 (3.09%) CCA
10 3 (3.09%) Citrix Certification
10 3 (3.09%) MCITP
10 3 (3.09%) MCP
10 3 (3.09%) VCP5
11 1 (1.03%) CCIE
11 1 (1.03%) ITIL Certification
Quality Assurance & Compliance
1 21 (21.65%) SLA
System Software
1 47 (48.45%) Active Directory
2 5 (5.15%) VMware Infrastructure
3 4 (4.12%) Hyper-V
4 1 (1.03%) VMware ESX
4 1 (1.03%) vSphere
Systems Management
1 7 (7.22%) HP Data Protector
1 7 (7.22%) Tivoli
1 7 (7.22%) Tivoli Storage Manager
2 2 (2.06%) SCCM
3 1 (1.03%) Backup Exec
3 1 (1.03%) CiscoWorks
3 1 (1.03%) WSUS
Vendors
1 50 (51.55%) VMware
2 36 (37.11%) Cisco
3 34 (35.05%) Microsoft
4 12 (12.37%) Citrix
5 10 (10.31%) HP
6 6 (6.19%) CheckPoint
6 6 (6.19%) Extreme Networks
7 5 (5.15%) Dell
7 5 (5.15%) SolarWinds
8 4 (4.12%) F5
8 4 (4.12%) Radware
8 4 (4.12%) Sage
8 4 (4.12%) Symantec
8 4 (4.12%) TippingPoint
8 4 (4.12%) Veritas
9 3 (3.09%) SonicWALL
10 2 (2.06%) Fortinet
10 2 (2.06%) IBM
10 2 (2.06%) Juniper
11 1 (1.03%) NetApp
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 11 hours ago
Cardiff, South Glamorgan
Intapeople
Salary: £0 - £25000 per annum
Posted: 11 hours ago
Bridgend, Mid Glamorgan
CGI
Salary: £40000 per annum + (neg.)
Posted: 14 days ago