The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 66 73 67
Rank change year-on-year
+7 -6
Permanent jobs requiring a Support Engineer 32 18 24
As % of all permanent IT jobs located in South Wales 2.67% 1.79% 2.30%
As % of the Job Titles category 2.79% 1.85% 2.36%
Number of salaries quoted 25 15 21
Average salary £24,000 £23,500 £30,000
Average salary % change year-on-year
+2.12% -21.66%
90% offered a salary of more than £18,000 £21,500 £21,500
10% offered a salary of more than £32,500 £31,400 £52,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1146 975 1018
As % of all permanent IT jobs located in South Wales 95.50% 96.92% 97.42%
Number of salaries quoted 1007 814 926
Average salary £36,500 £35,000 £35,000
Average salary % change year-on-year
+4.28% -
90% offered a salary of more than £24,500 £23,500 £26,000
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South Wales region.

Support Engineer Salary Trend in South Wales

Support Engineer
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the South Wales region over the 3 months to 24 April 2015.

Support Engineer Salary Histogram in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 13 £19,500 - 2
Cardiff +2 11 £29,500 +31.11% 1
Caerphilly -1 4 £21,500 -44.87%
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 24 April 2015, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 29 (60.42%) Windows
2 20 (41.67%) Microsoft
3 18 (37.50%) Cisco
4 17 (35.42%) Active Directory
5 15 (31.25%) VMware
6 14 (29.17%) TCP/IP
7 13 (27.08%) MS Exchange
7 13 (27.08%) Internet
7 13 (27.08%) Windows Server 2008
8 12 (25.00%) Firewall
8 12 (25.00%) Windows Server 2003
8 12 (25.00%) IIS
8 12 (25.00%) Windows Server 2012
9 10 (20.83%) Exchange Server 2013
9 10 (20.83%) VMware Infrastructure
10 9 (18.75%) HP
11 8 (16.67%) Hyper-V
11 8 (16.67%) Exchange Server 2010
11 8 (16.67%) DNS
11 8 (16.67%) ITIL
11 8 (16.67%) SQL Server
11 8 (16.67%) Linux
11 8 (16.67%) MS Excel
11 8 (16.67%) Load Balancing
12 7 (14.58%) SLA
13 6 (12.50%) IBM
13 6 (12.50%) Citrix
13 6 (12.50%) Cisco Certification
13 6 (12.50%) Microsoft Certification
13 6 (12.50%) CCNA

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 24 April 2015, IT jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (27.08%) MS Exchange
2 12 (25.00%) IIS
3 10 (20.83%) Exchange Server 2013
4 8 (16.67%) Exchange Server 2010
5 6 (12.50%) Exchange Server 2007
6 5 (10.42%) Exchange Server 2003
7 4 (8.33%) Commerce Server
7 4 (8.33%) Blackberry Enterprise Server
7 4 (8.33%) CMS
8 2 (4.17%) JBoss
8 2 (4.17%) WebSphere
9 1 (2.08%) Apache
9 1 (2.08%) SharePoint
Applications
1 8 (16.67%) MS Excel
2 5 (10.42%) MS Office
3 1 (2.08%) MS Project
Cloud Services
1 4 (8.33%) Amazon AWS
2 2 (4.17%) Office 365
Communications & Networking
1 14 (29.17%) TCP/IP
2 13 (27.08%) Internet
3 12 (25.00%) Firewall
4 8 (16.67%) DNS
5 5 (10.42%) LAN
6 4 (8.33%) WAN
6 4 (8.33%) SAN
6 4 (8.33%) NAS
7 3 (6.25%) DSL
7 3 (6.25%) VoIP
8 2 (4.17%) Cisco ASA
9 1 (2.08%) Wireless
9 1 (2.08%) VLAN
9 1 (2.08%) Cisco PIX
9 1 (2.08%) SNMP
9 1 (2.08%) VPN
Database & Business Intelligence
1 8 (16.67%) SQL Server
2 1 (2.08%) MySQL
General
1 4 (8.33%) Telecoms
2 2 (4.17%) Finance
2 2 (4.17%) Manufacturing
2 2 (4.17%) Retail
3 1 (2.08%) Back Office
3 1 (2.08%) Advertising
3 1 (2.08%) Military
3 1 (2.08%) Legal
Libraries, Frameworks & Software Standards
1 5 (10.42%) .NET
2 4 (8.33%) .NET Framework
3 2 (4.17%) HTML5
3 2 (4.17%) HTML
Miscellaneous
1 4 (8.33%) Management Information System
1 4 (8.33%) PDA
1 4 (8.33%) Analytical Skills
2 2 (4.17%) iSeries
2 2 (4.17%) AS400
3 1 (2.08%) Video Conferencing
3 1 (2.08%) Blackberry
Operating Systems
1 29 (60.42%) Windows
2 13 (27.08%) Windows Server 2008
3 12 (25.00%) Windows Server 2003
3 12 (25.00%) Windows Server 2012
4 8 (16.67%) Linux
5 6 (12.50%) Windows XP
5 6 (12.50%) Windows 7
5 6 (12.50%) Windows 8
6 5 (10.42%) Windows Vista
7 3 (6.25%) UNIX
7 3 (6.25%) Apple iOS
8 2 (4.17%) Android
8 2 (4.17%) AIX
9 1 (2.08%) Windows 2000 Server
9 1 (2.08%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (16.67%) ITIL
1 8 (16.67%) Load Balancing
2 4 (8.33%) Agile Software Development
3 3 (6.25%) Network Management
4 2 (4.17%) Incident Management
4 2 (4.17%) Multithreading
4 2 (4.17%) E-Commerce
4 2 (4.17%) Service Management
5 1 (2.08%) Service Delivery
5 1 (2.08%) ITSM
5 1 (2.08%) Contact Management
5 1 (2.08%) Project Management
5 1 (2.08%) Logistics
5 1 (2.08%) Time Management
5 1 (2.08%) Resource Management
Programming Languages
1 2 (4.17%) COBOL
1 2 (4.17%) Java
1 2 (4.17%) JavaScript
1 2 (4.17%) PHP
1 2 (4.17%) Shell Script
1 2 (4.17%) Objective-C
2 1 (2.08%) PowerShell
2 1 (2.08%) VB.NET
Qualifications
1 6 (12.50%) CCNA
1 6 (12.50%) Cisco Certification
1 6 (12.50%) Microsoft Certification
2 4 (8.33%) SAP Certification
2 4 (8.33%) MCP
2 4 (8.33%) MCSE
3 2 (4.17%) Security Cleared
4 1 (2.08%) ITIL Foundation Certificate
4 1 (2.08%) CCNP
4 1 (2.08%) HND
4 1 (2.08%) MCITP
Quality Assurance & Compliance
1 7 (14.58%) SLA
2 4 (8.33%) ISO/IEC 27001
2 4 (8.33%) ISO 9001
System Software
1 17 (35.42%) Active Directory
2 10 (20.83%) VMware Infrastructure
3 8 (16.67%) Hyper-V
4 3 (6.25%) Terminal Services
5 2 (4.17%) VMware ESX
5 2 (4.17%) XenServer
Systems Management
1 1 (2.08%) Nagios
1 1 (2.08%) SCCM
Vendors
1 20 (41.67%) Microsoft
2 18 (37.50%) Cisco
3 15 (31.25%) VMware
4 9 (18.75%) HP
5 6 (12.50%) IBM
5 6 (12.50%) Citrix
6 4 (8.33%) Symantec
6 4 (8.33%) Veritas
6 4 (8.33%) SAP
6 4 (8.33%) Dell
6 4 (8.33%) Sun
6 4 (8.33%) SolarWinds
7 1 (2.08%) Acronis
7 1 (2.08%) Blue Coat
7 1 (2.08%) Oracle
7 1 (2.08%) Red Hat
7 1 (2.08%) Apple
7 1 (2.08%) CheckPoint
7 1 (2.08%) McAfee
7 1 (2.08%) Juniper
South Wales
Redrock Consulting Ltd
Salary: £23000 - £30000 per annum
Posted: Yesterday
Newport, Gwent
CPS Group UK
Salary: £22000 - £26000 per annum + Excellent Benefits Package
Posted: 2 days ago