The table below looks at the statistics for SLA skills in IT contracts advertised for the South Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 47 47 55
Rank change year-on-year
0 +8
Contract jobs citing SLA 4 16 8
As % of all contract IT jobs located in South Wales 0.80% 2.66% 1.29%
As % of the Quality Assurance & Compliance category 7.55% 23.53% 17.39%
Number of daily rates quoted 2 7 6
Median daily rate £395 £400 £400
Median daily rate % change year-on-year
-1.25% -
90% offered a daily rate of more than £379 £308 £275
10% offered a daily rate of more than £411 £420 £450
UK excluding London median daily rate £283 £300 £275
% change year-on-year
-5.83% +9.09%
Number of hourly rates quoted 0 4 0
Median hourly rate - £9.75 -
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Contract IT job ads with a match in the
Quality Assurance & Compliance category
53 68 46
As % of all contract IT jobs located in South Wales 10.62% 11.30% 7.42%
Number of daily rates quoted 42 46 26
Median daily rate £453 £400 £352
Median daily rate % change year-on-year
+13.12% +13.63%
90% offered a daily rate of more than £295 £333 £234
10% offered a daily rate of more than £565 £575 £474
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 3 5 0
Median hourly rate £72.50 £10.00 -
Median hourly rate % change year-on-year
+625.00% -
UK excluding London median hourly rate £28.00 £22.50 £20.21
% change year-on-year
+24.44% +11.35%

SLA
Jobs Demand Trend in South Wales

The demand trend of contract jobs across the South Wales region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South Wales region.

SLA Daily Rate Trend in South Wales

SLA
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South Wales region.

SLA Hourly Rate Trend in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South Wales region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +10 2 £375 +3.44% 4
Bridgend +2 1 £415 +3.75% 1
Caerphilly +1 1 - -
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 26 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for SLA.

1 9 (69.23%) Windows
2 6 (46.15%) Active Directory
2 6 (46.15%) Windows Server
3 5 (38.46%) Cisco Certification
4 4 (30.77%) CCNA
4 4 (30.77%) LAN
4 4 (30.77%) WAN
5 3 (23.08%) TCP/IP
5 3 (23.08%) Cisco
5 3 (23.08%) Service Delivery
5 3 (23.08%) Incident Management
5 3 (23.08%) CMDB
5 3 (23.08%) SC Cleared
5 3 (23.08%) Security Cleared
5 3 (23.08%) Windows 7
6 2 (15.38%) Problem Management
6 2 (15.38%) Remedy ITSM
6 2 (15.38%) Wireless
6 2 (15.38%) Firewall
6 2 (15.38%) ITSM
6 2 (15.38%) Windows XP
6 2 (15.38%) SQL
6 2 (15.38%) Remedy
6 2 (15.38%) BMC
6 2 (15.38%) Windows 8
7 1 (7.69%) Defect Management
7 1 (7.69%) Defect Tracking
7 1 (7.69%) CheckPoint
7 1 (7.69%) Windows Server 2003
7 1 (7.69%) Internet

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Exchange
Applications
1 1 (7.69%) MS Office
1 1 (7.69%) Spreadsheet
Business Applications
1 2 (15.38%) Remedy ITSM
2 1 (7.69%) Remedy AR System
Communications & Networking
1 4 (30.77%) LAN
1 4 (30.77%) WAN
2 3 (23.08%) TCP/IP
3 2 (15.38%) Firewall
3 2 (15.38%) Wireless
4 1 (7.69%) Cisco ASA
4 1 (7.69%) DHCP
4 1 (7.69%) DNS
4 1 (7.69%) Ethernet
4 1 (7.69%) Internet
4 1 (7.69%) Unified Communications
4 1 (7.69%) VPN
4 1 (7.69%) Wi-Fi
General
1 1 (7.69%) Front Office
1 1 (7.69%) Telecoms
Job Titles
1 4 (30.77%) Support Engineer
2 3 (23.08%) IT Support
3 2 (15.38%) 2nd Line Engineer
3 2 (15.38%) Administrator
3 2 (15.38%) IT Engineer
3 2 (15.38%) IT Support Engineer
4 1 (7.69%) 2nd Line Support
4 1 (7.69%) 2nd Line Support Engineer
4 1 (7.69%) Analyst
4 1 (7.69%) Defect Manager
4 1 (7.69%) Deskside Engineer
4 1 (7.69%) Deskside Support Engineer
4 1 (7.69%) Field Engineer
4 1 (7.69%) Field Service Engineer
4 1 (7.69%) IT Analyst
4 1 (7.69%) IT Support Analyst
4 1 (7.69%) Network Engineer
4 1 (7.69%) Remedy Administrator
4 1 (7.69%) Support Analyst
4 1 (7.69%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (7.69%) Google Closure
Miscellaneous
1 3 (23.08%) CMDB
2 1 (7.69%) Management Information System
2 1 (7.69%) Video Conferencing
Operating Systems
1 9 (69.23%) Windows
2 6 (46.15%) Windows Server
3 3 (23.08%) Windows 7
4 2 (15.38%) Windows 8
4 2 (15.38%) Windows XP
5 1 (7.69%) Linux
5 1 (7.69%) Windows Server 2003
5 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 3 (23.08%) Incident Management
1 3 (23.08%) Service Delivery
2 2 (15.38%) ITSM
2 2 (15.38%) Problem Management
3 1 (7.69%) Asset Management
3 1 (7.69%) Change Management
3 1 (7.69%) Communications Security
3 1 (7.69%) Defect Management
3 1 (7.69%) Defect Tracking
3 1 (7.69%) Information Security
3 1 (7.69%) ITIL
3 1 (7.69%) Load Balancing
3 1 (7.69%) Process Improvement
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 5 (38.46%) Cisco Certification
2 4 (30.77%) CCNA
3 3 (23.08%) SC Cleared
3 3 (23.08%) Security Cleared
4 1 (7.69%) CCDP
4 1 (7.69%) CCIP
4 1 (7.69%) CCNP
System Software
1 6 (46.15%) Active Directory
2 1 (7.69%) VMware Infrastructure
Systems Management
1 1 (7.69%) SCCM
Vendors
1 3 (23.08%) Cisco
2 2 (15.38%) BMC
2 2 (15.38%) Remedy
3 1 (7.69%) 3Com
3 1 (7.69%) CheckPoint
3 1 (7.69%) Citrix
3 1 (7.69%) F5
3 1 (7.69%) HP
3 1 (7.69%) Microsoft
3 1 (7.69%) Sun
3 1 (7.69%) VMware
3 1 (7.69%) Wyse