The table below looks at the statistics for SLA skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 45 38 36
Rank change year-on-year
-7 -2
Contract jobs citing SLA 15 7 13
As % of all contract IT jobs located in South Wales 2.79% 1.69% 3.07%
As % of the Quality Assurance & Compliance category 33.33% 20.00% 38.24%
Number of daily rates quoted 9 3 7
Average daily rate
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of your Daily Rate
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£150 £90 £275
Average daily rate % change year-on-year
+66.66% -67.27%
90% offered a daily rate of more than £123 £90 £225
10% offered a daily rate of more than £300 £298 £370
UK excluding London average daily rate £275 £300 £270
% change year-on-year
-8.33% +11.11%
Number of hourly rates quoted 2 1 2
Average hourly rate £14.00 £16.16 £12.42
Average hourly rate % change year-on-year
-13.36% +30.11%
UK excluding London average hourly rate £14.50 £15.00 £16.25
% change year-on-year
-3.33% -7.69%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Contract IT job ads with a match in the
Quality Assurance & Compliance category
45 35 34
As % of all contract IT jobs located in South Wales 8.36% 8.47% 8.04%
Number of daily rates quoted 24 19 13
Average daily rate £375 £298 £275
Average daily rate % change year-on-year
+26.05% +8.18%
90% offered a daily rate of more than £131 £226 £150
10% offered a daily rate of more than £550 £375 £435
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 3 1 3
Average hourly rate £16.00 £16.16 £13.71
Average hourly rate % change year-on-year
-0.99% +17.87%
90% offered a hourly rate of more than £12.80 £16.16 £12.42
10% offered a hourly rate of more than £21.20 £16.16 £15.00
UK excluding London average hourly rate £19.00 £18.53 £20.64
% change year-on-year
+2.56% -10.25%

SLA
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the South Wales region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South Wales region.

SLA Daily Rate Trend in South Wales

SLA
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South Wales region over the 3 months to 22 December 2014.

SLA Daily Rate Histogram in South Wales

SLA
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South Wales region.

SLA Hourly Rate Trend in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the South Wales region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +5 13 £150 -57.08% 1
Newport -10 1 - -
Bridgend - 1 - -
Caerphilly - - - -
Glamorgan - - - -
Torfaen - - - - 1
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 22 December 2014, IT contractor jobs across the South Wales region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 14 (60.87%) ITIL
2 10 (43.48%) Service Management
3 7 (30.43%) Service Delivery
4 6 (26.09%) SC Cleared
4 6 (26.09%) Security Cleared
5 5 (21.74%) Remedy
5 5 (21.74%) Project Management
5 5 (21.74%) Incident Management
5 5 (21.74%) IT Governance
6 4 (17.39%) Windows
6 4 (17.39%) Cisco
7 3 (13.04%) Perl
7 3 (13.04%) PL/SQL
7 3 (13.04%) SQL
7 3 (13.04%) Oracle
7 3 (13.04%) UNIX
7 3 (13.04%) AIX
7 3 (13.04%) Oracle Enterprise Manager
7 3 (13.04%) Oracle Database 10g
7 3 (13.04%) Shell Script
7 3 (13.04%) Management Information System
7 3 (13.04%) Oracle RMAN
7 3 (13.04%) Korn
7 3 (13.04%) Oracle Database 11g
7 3 (13.04%) Database Tuning
7 3 (13.04%) Oracle Database
7 3 (13.04%) Performance Tuning
7 3 (13.04%) Performance Monitoring
8 2 (8.70%) MS Office
8 2 (8.70%) MCP

SLA
Top Related IT Skills in South Wales by Category

For the 6 months to 22 December 2014, IT contractor jobs across the South Wales region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 2 (8.70%) MS Office
2 1 (4.35%) MS Excel
2 1 (4.35%) MS Visio
2 1 (4.35%) MS PowerPoint
Communications & Networking
1 2 (8.70%) ISDN
1 2 (8.70%) PBX
1 2 (8.70%) H.323
1 2 (8.70%) Firewall
2 1 (4.35%) Wireless
2 1 (4.35%) Structured Cabling
2 1 (4.35%) VoIP
2 1 (4.35%) LAN
Database & Business Intelligence
1 3 (13.04%) Oracle Database 10g
1 3 (13.04%) Oracle Database 11g
1 3 (13.04%) Oracle Database
General
1 2 (8.70%) Telecoms
1 2 (8.70%) Finance
2 1 (4.35%) Retail
Job Titles
1 7 (30.43%) Analyst
2 5 (21.74%) Service Manager
3 4 (17.39%) Support Analyst
4 3 (13.04%) Oracle DBA
4 3 (13.04%) DBA
4 3 (13.04%) 2nd Line Support
5 2 (8.70%) Help Desk Support
5 2 (8.70%) 1st Line Support
5 2 (8.70%) Service Analyst
5 2 (8.70%) Network Engineer
5 2 (8.70%) 1st Line Support Analyst
6 1 (4.35%) Operations Engineer
6 1 (4.35%) SLA Analyst
6 1 (4.35%) Coordinator
6 1 (4.35%) Business Analyst
6 1 (4.35%) Desktop Support
6 1 (4.35%) Help Desk Analyst
6 1 (4.35%) Service Desk Analyst
6 1 (4.35%) Help Desk Support Analyst
6 1 (4.35%) Incident Analyst
Miscellaneous
1 3 (13.04%) Management Information System
2 2 (8.70%) AS400
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) AIX
2 3 (13.04%) UNIX
3 2 (8.70%) Windows 7
Processes & Methodologies
1 14 (60.87%) ITIL
2 10 (43.48%) Service Management
3 7 (30.43%) Service Delivery
4 5 (21.74%) Incident Management
4 5 (21.74%) IT Governance
4 5 (21.74%) Project Management
5 3 (13.04%) Database Tuning
5 3 (13.04%) Performance Tuning
5 3 (13.04%) Performance Monitoring
6 2 (8.70%) Network Monitoring
6 2 (8.70%) Capacity Management
6 2 (8.70%) Problem Management
6 2 (8.70%) Change Management
6 2 (8.70%) Disaster Recovery
6 2 (8.70%) Configuration Management
7 1 (4.35%) Process Management
7 1 (4.35%) Asset Management
7 1 (4.35%) Logistics
7 1 (4.35%) Software License Management
Programming Languages
1 3 (13.04%) Perl
1 3 (13.04%) PL/SQL
1 3 (13.04%) SQL
1 3 (13.04%) Shell Script
1 3 (13.04%) Korn
Qualifications
1 6 (26.09%) SC Cleared
1 6 (26.09%) Security Cleared
2 2 (8.70%) MCP
2 2 (8.70%) Network+ Certification
2 2 (8.70%) CCENT
3 1 (4.35%) ITIL Certification
3 1 (4.35%) BC Cleared
System Software
1 3 (13.04%) Oracle RMAN
Systems Management
1 3 (13.04%) Oracle Enterprise Manager
2 2 (8.70%) Cisco CUCM
Vendors
1 5 (21.74%) Remedy
2 4 (17.39%) Cisco
3 3 (13.04%) Oracle
4 2 (8.70%) IBM
4 2 (8.70%) Avaya
4 2 (8.70%) Siemens
5 1 (4.35%) Microsoft
5 1 (4.35%) ServiceNow