The table below looks at the statistics for SLA skills in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 57 50 50
Rank change year-on-year
-7 0
Contract jobs citing SLA 9 11 12
As % of all contract IT jobs located in South Wales 1.68% 2.26% 2.11%
As % of the Quality Assurance & Compliance category 16.36% 22.92% 30.00%
Number of daily rates quoted 2 6 9
Average daily rate £375 £325 £388
Average daily rate % change year-on-year
+15.38% -16.12%
90% offered a daily rate of more than £175 £170 £251
10% offered a daily rate of more than £575 £388 £425
UK excluding London average daily rate £286 £300 £300
% change year-on-year
-4.60% -
Number of hourly rates quoted 0 2 1
Average hourly rate - £14.13 £21.56
Average hourly rate % change year-on-year
- -34.48%
UK excluding London average hourly rate £15.55 £15.50 £14.75
% change year-on-year
+0.32% +5.08%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Contract IT job ads with a match in the
Quality Assurance & Compliance category
55 48 40
As % of all contract IT jobs located in South Wales 10.24% 9.86% 7.03%
Number of daily rates quoted 32 36 24
Average daily rate £375 £430 £338
Average daily rate % change year-on-year
-12.79% +27.40%
90% offered a daily rate of more than £254 £325 £210
10% offered a daily rate of more than £500 £505 £425
UK excluding London average daily rate £400 £385 £370
% change year-on-year
+3.89% +4.05%
Number of hourly rates quoted 0 2 1
Average hourly rate - £14.13 £21.56
Average hourly rate % change year-on-year
- -34.48%
UK excluding London average hourly rate £33.00 £29.00 £20.50
% change year-on-year
+13.79% +41.46%

SLA
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the South Wales region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South Wales region.

SLA Daily Rate Trend in South Wales

SLA
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South Wales region over the 3 months to 28 April 2016.

SLA Daily Rate Histogram in South Wales

SLA
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South Wales region.

SLA Hourly Rate Trend in South Wales

SLA
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the South Wales region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -24 4 £125 -61.53% 4
Newport +16 1 £625 +78.57%
Caerphilly -1 1 - -
Merthyr Tydfil - 1 - -
Rhondda Cynon Taff - 1 - -
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 28 April 2016, IT contractor jobs across the South Wales region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 11 (47.83%) Cisco
1 11 (47.83%) Cisco Certification
1 11 (47.83%) Incident Management
2 10 (43.48%) CCNA
3 9 (39.13%) HP
3 9 (39.13%) Windows
3 9 (39.13%) Firewall
4 7 (30.43%) VMware
4 7 (30.43%) Citrix
4 7 (30.43%) Linux
4 7 (30.43%) ITIL
4 7 (30.43%) Microsoft
4 7 (30.43%) Internet
5 6 (26.09%) Tivoli
5 6 (26.09%) Tivoli Storage Manager
5 6 (26.09%) Active Directory
5 6 (26.09%) AIX
5 6 (26.09%) MS Excel
5 6 (26.09%) Logistics
5 6 (26.09%) HP Data Protector
5 6 (26.09%) ITIL Foundation Certificate
6 5 (21.74%) Windows Server
6 5 (21.74%) Service Delivery
7 4 (17.39%) WAN
7 4 (17.39%) SC Cleared
7 4 (17.39%) Security Cleared
8 3 (13.04%) Windows 7
8 3 (13.04%) Resource Management
8 3 (13.04%) CMDB
8 3 (13.04%) Windows XP

SLA
Top Related IT Skills in South Wales by Category

For the 6 months to 28 April 2016, IT contractor jobs across the South Wales region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) MS Exchange
Applications
1 6 (26.09%) MS Excel
2 1 (4.35%) MS Office
2 1 (4.35%) Spreadsheet
Business Applications
1 2 (8.70%) Remedy ITSM
2 1 (4.35%) Remedy AR System
Communications & Networking
1 9 (39.13%) Firewall
2 7 (30.43%) Internet
3 4 (17.39%) WAN
4 3 (13.04%) LAN
4 3 (13.04%) TCP/IP
5 2 (8.70%) Unified Communications
5 2 (8.70%) Wireless
6 1 (4.35%) Cisco ASA
6 1 (4.35%) Cisco Nexus
6 1 (4.35%) Cisco Wireless
6 1 (4.35%) DHCP
6 1 (4.35%) DNS
6 1 (4.35%) Ethernet
6 1 (4.35%) VPN
6 1 (4.35%) Wi-Fi
General
1 1 (4.35%) Front Office
1 1 (4.35%) Telecoms
Job Titles
1 7 (30.43%) Support Engineer
2 5 (21.74%) Network Support
3 4 (17.39%) 2nd Line Support
4 3 (13.04%) 1st Line Support
4 3 (13.04%) 1st/2nd Line Help Desk Support
4 3 (13.04%) 1st/2nd Line Support
4 3 (13.04%) Help Desk Support
4 3 (13.04%) IT Support
4 3 (13.04%) Network Engineer
5 2 (8.70%) 1st Line Engineer
5 2 (8.70%) 1st Line Support Engineer
5 2 (8.70%) 2nd Line Engineer
5 2 (8.70%) 3rd Line Engineer
5 2 (8.70%) Contracts Manager
5 2 (8.70%) Desktop Engineer
5 2 (8.70%) IT Engineer
5 2 (8.70%) Network Support Engineer
5 2 (8.70%) Service Analyst
5 2 (8.70%) Service Transition Manager
5 2 (8.70%) Transition Manager
Miscellaneous
1 3 (13.04%) CMDB
2 2 (8.70%) PDA
3 1 (4.35%) AS400
3 1 (4.35%) Data Centre
3 1 (4.35%) Driving Licence
3 1 (4.35%) Management Information System
3 1 (4.35%) Video Conferencing
Operating Systems
1 9 (39.13%) Windows
2 7 (30.43%) Linux
3 6 (26.09%) AIX
4 5 (21.74%) Windows Server
5 3 (13.04%) Windows 7
5 3 (13.04%) Windows XP
6 2 (8.70%) Windows 8
7 1 (4.35%) Windows Server 2003
7 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 11 (47.83%) Incident Management
2 7 (30.43%) ITIL
3 6 (26.09%) Logistics
4 5 (21.74%) Service Delivery
5 3 (13.04%) Resource Management
6 2 (8.70%) Asset Management
6 2 (8.70%) ITSM
6 2 (8.70%) Problem Management
6 2 (8.70%) Transition Management
7 1 (4.35%) Change Management
7 1 (4.35%) Communications Security
7 1 (4.35%) Information Security
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 11 (47.83%) Cisco Certification
2 10 (43.48%) CCNA
3 6 (26.09%) ITIL Foundation Certificate
4 4 (17.39%) SC Cleared
4 4 (17.39%) Security Cleared
5 1 (4.35%) CCIE
5 1 (4.35%) CCNP
5 1 (4.35%) MCP
5 1 (4.35%) MCSE
5 1 (4.35%) Microsoft Certification
5 1 (4.35%) Server+ Certification
System Software
1 6 (26.09%) Active Directory
2 1 (4.35%) VMware Infrastructure
Systems Management
1 6 (26.09%) HP Data Protector
1 6 (26.09%) Tivoli
1 6 (26.09%) Tivoli Storage Manager
2 1 (4.35%) CiscoWorks
2 1 (4.35%) SCCM
Vendors
1 11 (47.83%) Cisco
2 9 (39.13%) HP
3 7 (30.43%) Citrix
3 7 (30.43%) Microsoft
3 7 (30.43%) VMware
4 3 (13.04%) Sun
5 2 (8.70%) BMC
5 2 (8.70%) Dell
5 2 (8.70%) IBM
5 2 (8.70%) Remedy
6 1 (4.35%) 3Com
6 1 (4.35%) Juniper
6 1 (4.35%) Wyse