The table below looks at the statistics for SLA skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / South West
Rank 93 88 88
Rank change year-on-year
-5 0
Contract jobs citing SLA 42 57 61
As % of all contract IT jobs located in the South West 1.57% 1.93% 1.90%
As % of the Quality Assurance & Compliance category 14.09% 14.54% 16.14%
Number of daily rates quoted 26 38 24
Median daily rate £375 £350 £350
Median daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £112 £120 £128
10% offered a daily rate of more than £435 £425 £531
UK excluding London median daily rate £350 £334 £300
% change year-on-year
+4.86% +11.25%
Number of hourly rates quoted 7 10 8
Median hourly rate £11.00 £25.25 £15.00
Median hourly rate % change year-on-year
-56.43% +68.33%
UK excluding London median hourly rate £14.25 £15.00 £13.50
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
298 392 378
As % of all contract IT jobs located in the South West 11.11% 13.28% 11.79%
Number of daily rates quoted 201 258 243
Median daily rate £398 £389 £450
Median daily rate % change year-on-year
+2.25% -13.61%
90% offered a daily rate of more than £230 £250 £254
10% offered a daily rate of more than £526 £500 £673
UK excluding London median daily rate £415 £400 £390
% change year-on-year
+3.75% +2.56%
Number of hourly rates quoted 23 32 21
Median hourly rate £37.50 £42.00 £35.00
Median hourly rate % change year-on-year
-10.71% +20.00%
90% offered a hourly rate of more than £11.00 £25.40 £12.08
10% offered a hourly rate of more than £54.10 £50.00 £44.50
UK excluding London median hourly rate £20.00 £44.00 £23.50
% change year-on-year
-54.54% +87.23%

SLA
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South West region.

SLA Daily Rate Trend in the South West

SLA
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South West region over the 3 months to 20 February 2017.

SLA Daily Rate Histogram in the South West

SLA
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South West region.

SLA Hourly Rate Trend in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -9 22 £375 +7.14% 6
Gloucestershire +8 10 £113 -10.00% 1
Wiltshire -7 6 £268 -23.57% 4
Devon +1 2 £400 -
Cornwall - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 20 February 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for SLA.

1 37 (40.66%) Windows
2 29 (31.87%) ITIL
2 29 (31.87%) Microsoft
3 25 (27.47%) Service Delivery
4 22 (24.18%) Security Cleared
5 21 (23.08%) Cisco
6 20 (21.98%) MS Office
6 20 (21.98%) Windows 7
7 19 (20.88%) Apple
7 19 (20.88%) MS Excel
8 16 (17.58%) CheckPoint
8 16 (17.58%) Active Directory
8 16 (17.58%) Network Management
9 15 (16.48%) Firewall
9 15 (16.48%) Data Centre
10 14 (15.38%) Windows Server
10 14 (15.38%) SC Cleared
11 12 (13.19%) Wireless
11 12 (13.19%) DBS Check
12 11 (12.09%) F5
12 11 (12.09%) Time Management
12 11 (12.09%) Incident Management
12 11 (12.09%) Nokia
13 9 (9.89%) Windows Server 2012
13 9 (9.89%) Network Security
13 9 (9.89%) Change Management
13 9 (9.89%) VMware
14 8 (8.79%) Finance
14 8 (8.79%) CCNA
14 8 (8.79%) Citrix

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.40%) IIS
2 3 (3.30%) Blackberry Enterprise Server
2 3 (3.30%) MS Exchange
3 2 (2.20%) Exchange Server 2007
3 2 (2.20%) Exchange Server 2010
3 2 (2.20%) Moodle
4 1 (1.10%) Oracle SOA Suite
4 1 (1.10%) SharePoint
Applications
1 20 (21.98%) MS Office
2 19 (20.88%) MS Excel
3 7 (7.69%) Spreadsheet
4 4 (4.40%) MS PowerPoint
Business Applications
1 1 (1.10%) Maximo
1 1 (1.10%) Oracle EBS
1 1 (1.10%) Oracle EBS R12
1 1 (1.10%) Oracle ERP
1 1 (1.10%) SAP MDM
1 1 (1.10%) SAP Oil and Gas
Cloud Services
1 5 (5.49%) Office 365
2 1 (1.10%) IaaS
2 1 (1.10%) PaaS
Communications & Networking
1 15 (16.48%) Firewall
2 12 (13.19%) Wireless
3 9 (9.89%) Network Security
4 8 (8.79%) Cisco Nexus
4 8 (8.79%) DNS
5 7 (7.69%) DHCP
5 7 (7.69%) Internet
6 6 (6.59%) VPN
7 5 (5.49%) Wi-Fi
8 4 (4.40%) Cisco ASA
8 4 (4.40%) FWSM
8 4 (4.40%) Unified Communications
8 4 (4.40%) WAN
9 3 (3.30%) Cisco IPT
9 3 (3.30%) IP Telephony
9 3 (3.30%) MPLS
10 2 (2.20%) PPP
10 2 (2.20%) VLAN
11 1 (1.10%) Cisco ISE
11 1 (1.10%) LAN
Database & Business Intelligence
1 2 (2.20%) SQL Server Analysis Services
1 2 (2.20%) SQL Server Integration Services
2 1 (1.10%) BusinessObjects
2 1 (1.10%) Crystal Reports
2 1 (1.10%) Data Warehouse
2 1 (1.10%) Essbase
2 1 (1.10%) OLAP
2 1 (1.10%) Oracle BI EE
2 1 (1.10%) Oracle Database
2 1 (1.10%) Oracle OLAP
2 1 (1.10%) Oracle Reports
2 1 (1.10%) QlikView
2 1 (1.10%) SQL Server
2 1 (1.10%) SQL Server 2008
2 1 (1.10%) SQL Server 2012
2 1 (1.10%) SQL Server 2014
2 1 (1.10%) SQL Server Reporting Services
Development Applications
1 1 (1.10%) SQL Server Management Studio (SSMS)
1 1 (1.10%) Toad
General
1 8 (8.79%) Finance
2 2 (2.20%) Telecoms
3 1 (1.10%) Advertising
3 1 (1.10%) Billing
3 1 (1.10%) Electronics
3 1 (1.10%) Manufacturing
3 1 (1.10%) Marketing
Job Titles
1 21 (23.08%) Support Engineer
2 20 (21.98%) Analyst
3 13 (14.29%) 1st Line Support
3 13 (14.29%) Network Engineer
4 10 (10.99%) 1st Line Engineer
4 10 (10.99%) 1st Line Support Engineer
4 10 (10.99%) 2nd Line Engineer
5 9 (9.89%) 2nd Line Support
5 9 (9.89%) 2nd Line Support Engineer
5 9 (9.89%) Administrator
6 8 (8.79%) Customer Engineer
6 8 (8.79%) Customer Support Engineer
6 8 (8.79%) Service Analyst
6 8 (8.79%) Service Desk Analyst
7 6 (6.59%) Network Analyst
8 5 (5.49%) Cisco Engineer
8 5 (5.49%) Cisco Network Engineer
8 5 (5.49%) Firewall Engineer
8 5 (5.49%) Project Manager
8 5 (5.49%) Security Analyst
Libraries, Frameworks & Software Standards
1 1 (1.10%) MDX
1 1 (1.10%) Middleware
1 1 (1.10%) Oracle Fusion
Miscellaneous
1 15 (16.48%) Data Centre
2 4 (4.40%) Management Information System
3 3 (3.30%) Blackberry
3 3 (3.30%) RSA SecurID
3 3 (3.30%) Smartphone
4 2 (2.20%) Driving Licence
5 1 (1.10%) Analytical Skills
5 1 (1.10%) Computer Science
5 1 (1.10%) Distributed Denial-of-Service
5 1 (1.10%) Reference Data
Operating Systems
1 37 (40.66%) Windows
2 20 (21.98%) Windows 7
3 14 (15.38%) Windows Server
4 9 (9.89%) Windows Server 2012
5 8 (8.79%) Windows Server 2008
6 7 (7.69%) Mac OS X
7 6 (6.59%) Android
7 6 (6.59%) Windows 8
8 5 (5.49%) Apple iOS
8 5 (5.49%) Mac OS
9 2 (2.20%) Windows Server 2003
Processes & Methodologies
1 29 (31.87%) ITIL
2 25 (27.47%) Service Delivery
3 16 (17.58%) Network Management
4 11 (12.09%) Incident Management
4 11 (12.09%) Time Management
5 9 (9.89%) Change Management
6 8 (8.79%) Demand Management
7 7 (7.69%) Change Control
8 6 (6.59%) ITSM
9 5 (5.49%) Asset Management
9 5 (5.49%) Business Intelligence
9 5 (5.49%) ITIL V3
9 5 (5.49%) Line Management
9 5 (5.49%) Project Planning
10 3 (3.30%) Mentoring
10 3 (3.30%) PRINCE2
10 3 (3.30%) Problem Management
10 3 (3.30%) Project Management
10 3 (3.30%) Service Management
11 2 (2.20%) Contact Management
Programming Languages
1 6 (6.59%) SQL
2 4 (4.40%) C
3 2 (2.20%) T-SQL
4 1 (1.10%) PL/SQL
4 1 (1.10%) PowerShell
Qualifications
1 22 (24.18%) Security Cleared
2 14 (15.38%) SC Cleared
3 12 (13.19%) DBS Check
4 8 (8.79%) CCNA
4 8 (8.79%) Cisco Certification
5 7 (7.69%) DV Cleared
6 6 (6.59%) HNC
7 2 (2.20%) ITIL Certification
8 1 (1.10%) CCNP
8 1 (1.10%) Degree
8 1 (1.10%) MCSA
8 1 (1.10%) Microsoft Certification
8 1 (1.10%) Network+ Certification
8 1 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.10%) ISO/IEC 27001
1 1 (1.10%) ISO19770
1 1 (1.10%) QA
System Software
1 16 (17.58%) Active Directory
2 7 (7.69%) VMware Infrastructure
3 1 (1.10%) Hyper-V
3 1 (1.10%) Oracle RAC
3 1 (1.10%) UAG
Systems Management
1 3 (3.30%) Cisco Prime
Vendors
1 29 (31.87%) Microsoft
2 21 (23.08%) Cisco
3 19 (20.88%) Apple
4 16 (17.58%) CheckPoint
5 11 (12.09%) F5
5 11 (12.09%) Nokia
6 9 (9.89%) VMware
7 8 (8.79%) Citrix
8 6 (6.59%) HP
9 5 (5.49%) SolarWinds
10 4 (4.40%) IronPort
11 3 (3.30%) CA
11 3 (3.30%) Dell
11 3 (3.30%) IBM
11 3 (3.30%) Toshiba
12 2 (2.20%) Oracle
12 2 (2.20%) SAP
13 1 (1.10%) Cognos
13 1 (1.10%) Hyperion
13 1 (1.10%) Siebel
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