The table below looks at the statistics for SLA skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / South West
Rank 89 84 87
Rank change year-on-year
-5 +3
Contract jobs citing SLA 44 60 56
As % of all contract IT jobs located in the South West 1.70% 2.01% 1.82%
As % of the Quality Assurance & Compliance category 16.36% 14.81% 16.97%
Number of daily rates quoted 26 45 25
Median daily rate £345 £350 £208
Median daily rate % change year-on-year
-1.42% +68.67%
90% offered a daily rate of more than £112 £146 £105
10% offered a daily rate of more than £435 £425 £345
UK excluding London median daily rate £350 £325 £275
% change year-on-year
+7.69% +18.18%
Number of hourly rates quoted 5 10 3
Median hourly rate £14.00 £40.50 £15.00
Median hourly rate % change year-on-year
-65.43% +170.00%
UK excluding London median hourly rate £15.96 £18.50 £14.50
% change year-on-year
-13.71% +27.58%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
269 405 330
As % of all contract IT jobs located in the South West 10.42% 13.54% 10.72%
Number of daily rates quoted 184 277 216
Median daily rate £401 £379 £400
Median daily rate % change year-on-year
+5.94% -5.31%
90% offered a daily rate of more than £246 £240 £225
10% offered a daily rate of more than £555 £500 £563
UK excluding London median daily rate £401 £400 £375
% change year-on-year
+0.12% +6.66%
Number of hourly rates quoted 18 28 17
Median hourly rate £50.00 £42.00 £40.00
Median hourly rate % change year-on-year
+19.04% +5.00%
90% offered a hourly rate of more than £20.30 £34.00 £15.00
10% offered a hourly rate of more than £57.50 £50.00 £62.50
UK excluding London median hourly rate £23.17 £42.00 £25.00
% change year-on-year
-44.83% +68.00%

SLA
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the South West region.

SLA Daily Rate Trend in the South West

SLA
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the South West region over the 3 months to 20 January 2017.

SLA Daily Rate Histogram in the South West

SLA
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the South West region.

SLA Hourly Rate Trend in the South West

SLA
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the South West region over the 3 months to 20 January 2017.

SLA Hourly Rate Histogram in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -12 19 £381 +8.92% 5
Wiltshire +2 12 £190 -45.71% 2
Gloucestershire +12 9 £113 -33.82% 4
Cornwall - 2 - - 2
Devon +8 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 20 January 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for SLA.

1 45 (48.39%) Windows
2 35 (37.63%) ITIL
3 32 (34.41%) Microsoft
4 26 (27.96%) Service Delivery
4 26 (27.96%) Security Cleared
5 23 (24.73%) Cisco
6 20 (21.51%) MS Office
6 20 (21.51%) Windows Server
7 19 (20.43%) MS Excel
7 19 (20.43%) Windows 7
8 18 (19.35%) Apple
8 18 (19.35%) Firewall
9 16 (17.20%) Active Directory
10 15 (16.13%) SC Cleared
11 13 (13.98%) Network Management
11 13 (13.98%) CheckPoint
11 13 (13.98%) Windows Server 2012
12 11 (11.83%) VMware
12 11 (11.83%) Citrix
12 11 (11.83%) Time Management
12 11 (11.83%) Data Centre
12 11 (11.83%) DBS Check
13 10 (10.75%) DV Cleared
13 10 (10.75%) Incident Management
13 10 (10.75%) Cisco Certification
13 10 (10.75%) CCNA
14 9 (9.68%) Wireless
14 9 (9.68%) HNC
14 9 (9.68%) F5
15 8 (8.60%) DHCP

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.45%) MS Exchange
2 4 (4.30%) Exchange Server 2007
2 4 (4.30%) Exchange Server 2010
2 4 (4.30%) IIS
3 3 (3.23%) Blackberry Enterprise Server
3 3 (3.23%) SharePoint
4 2 (2.15%) Moodle
5 1 (1.08%) CMS
5 1 (1.08%) Oracle SOA Suite
5 1 (1.08%) Skype for Business
Applications
1 20 (21.51%) MS Office
2 19 (20.43%) MS Excel
3 6 (6.45%) Spreadsheet
4 1 (1.08%) MS Visio
Business Applications
1 1 (1.08%) Maximo
1 1 (1.08%) Oracle EBS
1 1 (1.08%) Oracle EBS R12
1 1 (1.08%) Oracle ERP
1 1 (1.08%) SAP MDM
1 1 (1.08%) SAP Oil and Gas
Cloud Services
1 7 (7.53%) Office 365
2 1 (1.08%) IaaS
2 1 (1.08%) PaaS
Communications & Networking
1 18 (19.35%) Firewall
2 9 (9.68%) Wireless
3 8 (8.60%) DHCP
3 8 (8.60%) DNS
4 7 (7.53%) Internet
4 7 (7.53%) Network Security
5 6 (6.45%) Cisco Nexus
5 6 (6.45%) VPN
6 5 (5.38%) Wi-Fi
7 4 (4.30%) WAN
8 3 (3.23%) Cisco ASA
8 3 (3.23%) NetScaler
9 2 (2.15%) FWSM
9 2 (2.15%) Unified Communications
9 2 (2.15%) VLAN
10 1 (1.08%) Cisco IPT
10 1 (1.08%) IP Telephony
10 1 (1.08%) Junos
10 1 (1.08%) tcpdump
10 1 (1.08%) Wireshark
Database & Business Intelligence
1 3 (3.23%) SQL Server
2 2 (2.15%) SQL Server Analysis Services
2 2 (2.15%) SQL Server Integration Services
3 1 (1.08%) BusinessObjects
3 1 (1.08%) Crystal Reports
3 1 (1.08%) Data Warehouse
3 1 (1.08%) Essbase
3 1 (1.08%) OLAP
3 1 (1.08%) Oracle BI EE
3 1 (1.08%) Oracle Database
3 1 (1.08%) Oracle OLAP
3 1 (1.08%) Oracle Reports
3 1 (1.08%) QlikView
3 1 (1.08%) SQL Server 2008
3 1 (1.08%) SQL Server 2012
3 1 (1.08%) SQL Server 2014
3 1 (1.08%) SQL Server Reporting Services
Development Applications
1 1 (1.08%) SQL Server Management Studio (SSMS)
1 1 (1.08%) Toad
General
1 8 (8.60%) Finance
2 2 (2.15%) Telecoms
3 1 (1.08%) Advertising
3 1 (1.08%) Billing
3 1 (1.08%) Electronics
3 1 (1.08%) Manufacturing
3 1 (1.08%) Marketing
3 1 (1.08%) Retail
Job Titles
1 26 (27.96%) Support Engineer
2 17 (18.28%) Analyst
3 16 (17.20%) Network Engineer
4 12 (12.90%) 1st Line Support
4 12 (12.90%) 2nd Line Engineer
5 11 (11.83%) 2nd Line Support
5 11 (11.83%) 2nd Line Support Engineer
6 10 (10.75%) 1st Line Engineer
6 10 (10.75%) 1st Line Support Engineer
6 10 (10.75%) Service Analyst
6 10 (10.75%) Service Desk Analyst
7 8 (8.60%) Customer Engineer
7 8 (8.60%) Customer Support Engineer
8 6 (6.45%) Network Support
8 6 (6.45%) Network Support Engineer
9 5 (5.38%) Cisco Engineer
9 5 (5.38%) Cisco Network Engineer
9 5 (5.38%) NOC Engineer
9 5 (5.38%) Project Manager
9 5 (5.38%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.08%) .NET
1 1 (1.08%) MDX
1 1 (1.08%) Middleware
1 1 (1.08%) Oracle Fusion
Miscellaneous
1 11 (11.83%) Data Centre
2 6 (6.45%) Analytical Skills
3 5 (5.38%) Driving Licence
4 3 (3.23%) Blackberry
4 3 (3.23%) RSA SecurID
4 3 (3.23%) Smartphone
5 2 (2.15%) Management Information System
6 1 (1.08%) Clustering
6 1 (1.08%) Distributed Denial-of-Service
6 1 (1.08%) Enterprise Software
6 1 (1.08%) Reference Data
6 1 (1.08%) Replication
6 1 (1.08%) Social Media
6 1 (1.08%) Statistics
Operating Systems
1 45 (48.39%) Windows
2 20 (21.51%) Windows Server
3 19 (20.43%) Windows 7
4 13 (13.98%) Windows Server 2012
5 7 (7.53%) Windows Server 2008
6 6 (6.45%) Android
6 6 (6.45%) Mac OS X
6 6 (6.45%) Windows Server 2003
7 5 (5.38%) Apple iOS
7 5 (5.38%) Mac OS
7 5 (5.38%) Windows 8
8 3 (3.23%) Windows 2000
8 3 (3.23%) Windows NT
8 3 (3.23%) Windows XP
Processes & Methodologies
1 35 (37.63%) ITIL
2 26 (27.96%) Service Delivery
3 13 (13.98%) Network Management
4 11 (11.83%) Time Management
5 10 (10.75%) Incident Management
6 7 (7.53%) Change Control
6 7 (7.53%) Change Management
7 6 (6.45%) Business Intelligence
7 6 (6.45%) Demand Management
7 6 (6.45%) ITSM
7 6 (6.45%) Project Planning
8 5 (5.38%) ITIL V3
8 5 (5.38%) PRINCE2
8 5 (5.38%) Six Sigma
9 4 (4.30%) Contact Management
9 4 (4.30%) Mentoring
9 4 (4.30%) Root Cause Analysis
9 4 (4.30%) Service Management
10 3 (3.23%) Asset Management
10 3 (3.23%) Problem Management
Programming Languages
1 7 (7.53%) SQL
2 4 (4.30%) C
3 2 (2.15%) T-SQL
4 1 (1.08%) PL/SQL
4 1 (1.08%) PowerShell
Qualifications
1 26 (27.96%) Security Cleared
2 15 (16.13%) SC Cleared
3 11 (11.83%) DBS Check
4 10 (10.75%) CCNA
4 10 (10.75%) Cisco Certification
4 10 (10.75%) DV Cleared
5 9 (9.68%) HNC
6 2 (2.15%) ITIL Certification
7 1 (1.08%) BPSS Clearance
7 1 (1.08%) Network+ Certification
Quality Assurance & Compliance
1 2 (2.15%) QA
System Software
1 16 (17.20%) Active Directory
2 7 (7.53%) VMware Infrastructure
3 3 (3.23%) XenApp
4 1 (1.08%) Firmware
4 1 (1.08%) ISA Server
4 1 (1.08%) Oracle RAC
Systems Management
1 1 (1.08%) AirWatch
1 1 (1.08%) Backup Exec
1 1 (1.08%) Cisco Prime
1 1 (1.08%) MOM
1 1 (1.08%) Systems Management Server (SMS)
Vendors
1 32 (34.41%) Microsoft
2 23 (24.73%) Cisco
3 18 (19.35%) Apple
4 13 (13.98%) CheckPoint
5 11 (11.83%) Citrix
5 11 (11.83%) VMware
6 9 (9.68%) F5
7 7 (7.53%) Nokia
8 5 (5.38%) HP
9 4 (4.30%) Dell
10 3 (3.23%) IBM
10 3 (3.23%) SolarWinds
10 3 (3.23%) Toshiba
11 2 (2.15%) IronPort
11 2 (2.15%) Oracle
11 2 (2.15%) SAP
12 1 (1.08%) Cognos
12 1 (1.08%) Intel
12 1 (1.08%) Siebel
12 1 (1.08%) Veritas
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