The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 78 68 63
Rank change year-on-year
-10 -5
Contract jobs citing Service Delivery 20 21 22
As % of all contract IT jobs located in Surrey 1.32% 1.58% 1.72%
As % of the Processes & Methodologies category 1.84% 2.12% 2.45%
Number of daily rates quoted 9 13 10
Average daily rate
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of your Daily Rate
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£425 £388 £138
Average daily rate % change year-on-year
+9.67% +181.81%
90% offered a daily rate of more than £235 £338 £119
10% offered a daily rate of more than £530 £500 £246
UK excluding London average daily rate £390 £370 £350
% change year-on-year
+5.40% +5.71%
Number of hourly rates quoted 3 1 2
Average hourly rate £11.50 £16.50 £17.25
Average hourly rate % change year-on-year
-30.30% -4.34%
UK excluding London average hourly rate £14.75 £16.35 £17.00
% change year-on-year
-9.78% -3.82%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1086 991 898
As % of all contract IT jobs located in Surrey 71.78% 74.79% 70.32%
Number of daily rates quoted 609 624 480
Average daily rate £400 £375 £400
Average daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £210 £250 £263
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 49 33 46
Average hourly rate £40.50 £36.50 £42.50
Average hourly rate % change year-on-year
+10.95% -14.11%
90% offered a hourly rate of more than £13.80 £15.75 £15.50
10% offered a hourly rate of more than £54.50 £45.00 £45.00
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Service Delivery
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Surrey

Service Delivery
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Surrey region.

Service Delivery Daily Rate Trend in Surrey

Service Delivery
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Surrey region over the 3 months to 24 October 2014.

Service Delivery Daily Rate Histogram in Surrey

Service Delivery
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Surrey region.

Service Delivery Hourly Rate Trend in Surrey

Service Delivery
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead -7 2 £400 -
Redhill -4 1 - - 2
Guildford -11 1 £425 +70.00%
Dorking - 1 £175 -
Egham - - - -
Epsom - - - - 3
Godalming - - - -
Reigate - - - -
Staines - - - -
Woking - - - - 2
Camberley - - - - 1
Cobham - - - - 1
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Surrey

For the 6 months to 24 October 2014, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 24 (39.34%) ITIL
2 15 (24.59%) Windows
3 13 (21.31%) Project Management
3 13 (21.31%) Service Management
4 12 (19.67%) Finance
5 9 (14.75%) Microsoft
5 9 (14.75%) Active Directory
6 8 (13.11%) PRINCE2
7 7 (11.48%) Change Management
7 7 (11.48%) SQL
7 7 (11.48%) MS Excel
8 6 (9.84%) CRM
9 5 (8.20%) VMware
9 5 (8.20%) Asset Management
9 5 (8.20%) SharePoint
9 5 (8.20%) HP
9 5 (8.20%) SLA
9 5 (8.20%) WebSphere
9 5 (8.20%) Degree
9 5 (8.20%) Windows 7
10 4 (6.56%) BPMN
10 4 (6.56%) Business Analysis
10 4 (6.56%) Analytical Skills
10 4 (6.56%) DNS
10 4 (6.56%) MS Exchange
10 4 (6.56%) Windows Server 2003
10 4 (6.56%) CA SiteMinder
10 4 (6.56%) Middleware
10 4 (6.56%) CA
10 4 (6.56%) JBoss

Service Delivery
Top Related IT Skills in Surrey by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.20%) SharePoint
1 5 (8.20%) WebSphere
2 4 (6.56%) MS Exchange
2 4 (6.56%) WebSphere Application Server
2 4 (6.56%) JBoss
2 4 (6.56%) Apache
2 4 (6.56%) Tomcat
2 4 (6.56%) IBM HTTP Server
3 2 (3.28%) Exchange Server 2010
3 2 (3.28%) BizTalk Server
4 1 (1.64%) Exchange Server 2007
Applications
1 7 (11.48%) MS Excel
2 4 (6.56%) MS Office
3 2 (3.28%) MS Project
4 1 (1.64%) MS Visio
4 1 (1.64%) MS PowerPoint
4 1 (1.64%) Spreadsheet
Business Applications
1 1 (1.64%) SAP SRM
Cloud Services
1 1 (1.64%) SaaS
1 1 (1.64%) Office 365
Communications & Networking
1 4 (6.56%) LDAP
1 4 (6.56%) DNS
2 3 (4.92%) SAN
2 3 (4.92%) DHCP
2 3 (4.92%) GSM
3 2 (3.28%) TCP/IP
4 1 (1.64%) VPN
4 1 (1.64%) NAS
4 1 (1.64%) LAN
4 1 (1.64%) WAN
Database & Business Intelligence
1 3 (4.92%) SQL Server
2 2 (3.28%) Data Warehouse
2 2 (3.28%) DataStage
2 2 (3.28%) SQL Server Reporting Services
2 2 (3.28%) SQL Server Integration Services
2 2 (3.28%) Spotfire
2 2 (3.28%) SQL Server Analysis Services
3 1 (1.64%) SQL Server 2012
3 1 (1.64%) Oracle Database
Development Applications
1 1 (1.64%) MSI
General
1 12 (19.67%) Finance
2 4 (6.56%) Pharmaceutical
3 1 (1.64%) Financial Institution
3 1 (1.64%) Legal
3 1 (1.64%) Banking
3 1 (1.64%) Retail
3 1 (1.64%) Japanese Language
Job Titles
1 20 (32.79%) Analyst
2 9 (14.75%) Project Manager
2 9 (14.75%) Service Manager
3 8 (13.11%) Delivery Manager
3 8 (13.11%) Business Analyst
3 8 (13.11%) Services Delivery Manager
4 6 (9.84%) Desktop Support
5 5 (8.20%) Service Analyst
5 5 (8.20%) Operations Manager
5 5 (8.20%) PMO Analyst
6 4 (6.56%) CRM Business Analyst
6 4 (6.56%) CRM Analyst
6 4 (6.56%) Process Analyst
6 4 (6.56%) Consultant
7 3 (4.92%) Business Process Analyst
7 3 (4.92%) Middleware Consultant
8 2 (3.28%) Windows Engineer
8 2 (3.28%) Applications Manager
8 2 (3.28%) IT Operations Manager
8 2 (3.28%) Senior Technical Support
Libraries, Frameworks & Software Standards
1 4 (6.56%) Middleware
2 2 (3.28%) Web Services
3 1 (1.64%) Application Packaging
3 1 (1.64%) Apache Flex
3 1 (1.64%) .NET
3 1 (1.64%) COM
Miscellaneous
1 4 (6.56%) Analytical Skills
2 3 (4.92%) Clustering
3 2 (3.28%) Management Information System
3 2 (3.28%) FMCG
4 1 (1.64%) iPad
4 1 (1.64%) Enterprise Software
4 1 (1.64%) Replication
4 1 (1.64%) Economics
4 1 (1.64%) PKI
4 1 (1.64%) Smartphone
4 1 (1.64%) Fat Client
4 1 (1.64%) PMI
4 1 (1.64%) NHS
4 1 (1.64%) Thin Client
4 1 (1.64%) Blackberry
4 1 (1.64%) Mainframe
Operating Systems
1 15 (24.59%) Windows
2 5 (8.20%) Windows 7
3 4 (6.56%) Windows XP
3 4 (6.56%) Windows Server 2003
4 3 (4.92%) Windows Server 2008
4 3 (4.92%) UNIX
5 2 (3.28%) Windows 8
6 1 (1.64%) Windows Server 2012
6 1 (1.64%) Mac OS X
Processes & Methodologies
1 24 (39.34%) ITIL
2 13 (21.31%) Project Management
2 13 (21.31%) Service Management
3 8 (13.11%) PRINCE2
4 7 (11.48%) Change Management
5 6 (9.84%) CRM
6 5 (8.20%) Asset Management
7 4 (6.56%) Business Analysis
7 4 (6.56%) BPMN
7 4 (6.56%) Disaster Recovery
7 4 (6.56%) ITSM
7 4 (6.56%) Stakeholder Management
7 4 (6.56%) Business Continuity
8 3 (4.92%) Migration
8 3 (4.92%) Agile Software Development
9 2 (3.28%) Load Testing
9 2 (3.28%) Continuous Improvement
9 2 (3.28%) Change Control
9 2 (3.28%) Demand Management
9 2 (3.28%) Responsive Web Design
Programming Languages
1 7 (11.48%) SQL
2 1 (1.64%) VBScript
2 1 (1.64%) VB
2 1 (1.64%) PowerShell
2 1 (1.64%) C#
2 1 (1.64%) C++
2 1 (1.64%) Java
Qualifications
1 5 (8.20%) Degree
2 3 (4.92%) ISEB
2 3 (4.92%) ITIL Certification
3 2 (3.28%) Microsoft Certification
3 2 (3.28%) PRINCE2 Certification
3 2 (3.28%) MCSE
3 2 (3.28%) Security Cleared
4 1 (1.64%) SC Cleared
4 1 (1.64%) DV Cleared
4 1 (1.64%) MCP
4 1 (1.64%) CISSP
4 1 (1.64%) PMI Certification
4 1 (1.64%) MCITP
Quality Assurance & Compliance
1 5 (8.20%) SLA
2 1 (1.64%) ISO/IEC 27001
2 1 (1.64%) PCI DSS
2 1 (1.64%) ISO 9000
System Software
1 9 (14.75%) Active Directory
2 4 (6.56%) VMware ESX
3 1 (1.64%) Microsoft App-V
3 1 (1.64%) VMware Infrastructure
3 1 (1.64%) Hyper-V
3 1 (1.64%) DFS Replication
Systems Management
1 4 (6.56%) CA SiteMinder
2 2 (3.28%) SCCM
3 1 (1.64%) NetBackup
Vendors
1 9 (14.75%) Microsoft
2 5 (8.20%) HP
2 5 (8.20%) VMware
3 4 (6.56%) CA
4 3 (4.92%) SAP
4 3 (4.92%) IBM
5 2 (3.28%) Cisco
5 2 (3.28%) Axway
5 2 (3.28%) TIBCO
6 1 (1.64%) ServiceNow
6 1 (1.64%) Capita
6 1 (1.64%) Oracle
6 1 (1.64%) Apple
6 1 (1.64%) Salesforce.com
6 1 (1.64%) Citrix
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