The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 65 66 68
Rank change year-on-year
+1 +2
Contract jobs citing Service Delivery 23 20 21
As % of all contract IT jobs located in Surrey 1.77% 1.59% 1.61%
As % of the Processes & Methodologies category 2.43% 2.18% 2.31%
Number of daily rates quoted 14 15 11
Average daily rate
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of your Daily Rate
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£300 £400 £388
Average daily rate % change year-on-year
-25.00% +3.22%
90% offered a daily rate of more than £253 £388 £288
10% offered a daily rate of more than £523 £470 £425
UK excluding London average daily rate £380 £350 £350
% change year-on-year
+8.57% -
Number of hourly rates quoted 0 1 1
Average hourly rate - £16.50 £12.50
Average hourly rate % change year-on-year
- +32.00%
UK excluding London average hourly rate £15.00 £17.69 £18.74
% change year-on-year
-15.20% -5.59%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
948 918 908
As % of all contract IT jobs located in Surrey 72.87% 72.80% 69.79%
Number of daily rates quoted 571 544 436
Average daily rate £375 £388 £375
Average daily rate % change year-on-year
-3.22% +3.33%
90% offered a daily rate of more than £245 £250 £265
10% offered a daily rate of more than £522 £525 £510
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 33 37 53
Average hourly rate £45.00 £26.25 £40.00
Average hourly rate % change year-on-year
+71.42% -34.37%
90% offered a hourly rate of more than £14.40 £19.40 £20.00
10% offered a hourly rate of more than £51.30 £42.50 £45.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Delivery
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Surrey

Service Delivery
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Surrey region.

Service Delivery Daily Rate Trend in Surrey

Service Delivery
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Surrey region over the 3 months to 29 August 2014.

Service Delivery Daily Rate Histogram in Surrey

Service Delivery
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Surrey region.

Service Delivery Hourly Rate Trend in Surrey

Service Delivery
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 2 £285 -
Guildford - 2 £150 - 3
Leatherhead - 1 £250 - 1
Woking - 1 £300 - 1
Oxted - - - -
Reigate - - - - 2
Staines - - - -
Godalming - - - -
Addlestone - - - -
Camberley - - - -
Dorking - - - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Surrey

For the 6 months to 29 August 2014, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 23 (35.94%) ITIL
2 21 (32.81%) Service Management
3 12 (18.75%) Windows
3 12 (18.75%) Microsoft
3 12 (18.75%) Project Management
4 11 (17.19%) CRM
4 11 (17.19%) PRINCE2
5 10 (15.63%) MS Excel
6 9 (14.06%) Change Management
7 8 (12.50%) Finance
7 8 (12.50%) Asset Management
7 8 (12.50%) Pharmaceutical
8 7 (10.94%) IBM
9 6 (9.38%) DataStage
9 6 (9.38%) TIBCO
9 6 (9.38%) BizTalk Server
9 6 (9.38%) Axway
9 6 (9.38%) Spotfire
10 5 (7.81%) Active Directory
10 5 (7.81%) UNIX
10 5 (7.81%) SQL
10 5 (7.81%) Oracle
10 5 (7.81%) Business Continuity
10 5 (7.81%) Stakeholder Management
10 5 (7.81%) ITSM
11 4 (6.25%) Management Information System
11 4 (6.25%) Process Management
11 4 (6.25%) Information Security
11 4 (6.25%) Business Analysis
11 4 (6.25%) COM

Service Delivery
Top Related IT Skills in Surrey by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.38%) BizTalk Server
2 4 (6.25%) WebSphere
2 4 (6.25%) SharePoint
3 3 (4.69%) WebSphere Application Server
3 3 (4.69%) Apache
3 3 (4.69%) Tomcat
3 3 (4.69%) IBM HTTP Server
4 1 (1.56%) Exchange Server 2010
4 1 (1.56%) MS Exchange
Applications
1 10 (15.63%) MS Excel
2 3 (4.69%) MS Office
3 2 (3.13%) MS Project
4 1 (1.56%) MS Visio
4 1 (1.56%) MS PowerPoint
Business Applications
1 1 (1.56%) SAP SRM
Cloud Services
1 2 (3.13%) SaaS
2 1 (1.56%) Office 365
Communications & Networking
1 3 (4.69%) LDAP
2 2 (3.13%) LAN
2 2 (3.13%) WAN
2 2 (3.13%) DHCP
2 2 (3.13%) DNS
3 1 (1.56%) Firewall
3 1 (1.56%) NAS
3 1 (1.56%) TCP/IP
3 1 (1.56%) VPN
Database & Business Intelligence
1 6 (9.38%) DataStage
1 6 (9.38%) Spotfire
2 4 (6.25%) Oracle Database
3 3 (4.69%) SQL Server
3 3 (4.69%) Data Warehouse
4 2 (3.13%) SQL Server Reporting Services
4 2 (3.13%) SQL Server Integration Services
4 2 (3.13%) SQL Server Analysis Services
5 1 (1.56%) SQL Server 2012
Development Applications
1 1 (1.56%) MSI
General
1 8 (12.50%) Pharmaceutical
1 8 (12.50%) Finance
2 4 (6.25%) Japanese Language
3 2 (3.13%) Legal
4 1 (1.56%) Marketing
4 1 (1.56%) Telecoms
Job Titles
1 17 (26.56%) Analyst
2 15 (23.44%) Service Manager
3 14 (21.88%) Delivery Manager
3 14 (21.88%) Services Delivery Manager
4 8 (12.50%) Project Manager
5 7 (10.94%) Business Analyst
6 6 (9.38%) Applications Manager
7 5 (7.81%) Consultant
8 4 (6.25%) Process Analyst
8 4 (6.25%) Operations Manager
8 4 (6.25%) PMO Analyst
8 4 (6.25%) CRM Analyst
8 4 (6.25%) CRM Business Analyst
9 3 (4.69%) Compliance Manager
9 3 (4.69%) Middleware Consultant
9 3 (4.69%) Audit Manager
9 3 (4.69%) Business Process Analyst
9 3 (4.69%) Senior Manager
9 3 (4.69%) Service Analyst
9 3 (4.69%) IT Audit Manager
Libraries, Frameworks & Software Standards
1 4 (6.25%) COM
2 3 (4.69%) Middleware
3 2 (3.13%) Web Services
4 1 (1.56%) .NET
4 1 (1.56%) Application Packaging
4 1 (1.56%) Apache Flex
4 1 (1.56%) SAP PI
Miscellaneous
1 4 (6.25%) Management Information System
2 3 (4.69%) NHS
3 2 (3.13%) FMCG
4 1 (1.56%) iPad
4 1 (1.56%) Enterprise Software
4 1 (1.56%) Thin Client
4 1 (1.56%) Blackberry
4 1 (1.56%) Replication
4 1 (1.56%) PKI
4 1 (1.56%) Smartphone
4 1 (1.56%) Computer Science
4 1 (1.56%) Fat Client
4 1 (1.56%) PMI
Operating Systems
1 12 (18.75%) Windows
2 5 (7.81%) UNIX
3 4 (6.25%) Windows Server 2003
3 4 (6.25%) Windows 7
4 3 (4.69%) Windows 8
4 3 (4.69%) Windows Server 2008
4 3 (4.69%) Windows XP
5 1 (1.56%) VMS
5 1 (1.56%) Mac OS X
5 1 (1.56%) Linux
5 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 23 (35.94%) ITIL
2 21 (32.81%) Service Management
3 12 (18.75%) Project Management
4 11 (17.19%) PRINCE2
4 11 (17.19%) CRM
5 9 (14.06%) Change Management
6 8 (12.50%) Asset Management
7 5 (7.81%) ITSM
7 5 (7.81%) Stakeholder Management
7 5 (7.81%) Business Continuity
8 4 (6.25%) Information Security
8 4 (6.25%) Process Management
8 4 (6.25%) Business Analysis
8 4 (6.25%) Analytics
8 4 (6.25%) Continuous Improvement
9 3 (4.69%) Security Architecture
9 3 (4.69%) BPMN
10 2 (3.13%) Migration
10 2 (3.13%) Budget Control
10 2 (3.13%) Load Testing
Programming Languages
1 5 (7.81%) SQL
2 1 (1.56%) VBScript
2 1 (1.56%) VB
2 1 (1.56%) PowerShell
Qualifications
1 2 (3.13%) MCSE
1 2 (3.13%) ISEB
1 2 (3.13%) Microsoft Certification
1 2 (3.13%) PRINCE2 Certification
1 2 (3.13%) Degree
2 1 (1.56%) SC Cleared
2 1 (1.56%) Security Cleared
2 1 (1.56%) MCP
2 1 (1.56%) ITIL Certification
2 1 (1.56%) PMI Certification
2 1 (1.56%) MCITP
2 1 (1.56%) CISSP
2 1 (1.56%) Cisco Certification
2 1 (1.56%) CCIE
2 1 (1.56%) CCNP
Quality Assurance & Compliance
1 4 (6.25%) ISO 9000
1 4 (6.25%) SLA
1 4 (6.25%) ISO/IEC 27001
1 4 (6.25%) PCI DSS
2 1 (1.56%) ISO/IEC 20000
System Software
1 5 (7.81%) Active Directory
2 1 (1.56%) VMware ESX
2 1 (1.56%) Microsoft App-V
2 1 (1.56%) VMware Infrastructure
2 1 (1.56%) Hyper-V
2 1 (1.56%) DFS Replication
Systems Management
1 3 (4.69%) CA SiteMinder
2 2 (3.13%) SCCM
3 1 (1.56%) NetBackup
Vendors
1 12 (18.75%) Microsoft
2 7 (10.94%) IBM
3 6 (9.38%) TIBCO
3 6 (9.38%) Axway
4 5 (7.81%) Oracle
5 4 (6.25%) Salesforce.com
6 3 (4.69%) VMware
6 3 (4.69%) SAP
6 3 (4.69%) JBoss
6 3 (4.69%) HP
6 3 (4.69%) CA
7 2 (3.13%) Capita
7 2 (3.13%) ServiceNow
8 1 (1.56%) Apple
8 1 (1.56%) Citrix
8 1 (1.56%) Cisco
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