Surrey Service Delivery Contracts

This section looks at the demand for Services Delivery skills within the Surrey region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2008 with a comparison to the same period last year.

Services Delivery
Location Aberdeen Abingdon Banbury Basingstoke Bath Bedfordshire Belfast Berkshire Birmingham Blackburn Borehamwood Bournemouth Bracknell Brighton Bristol Buckinghamshire Burgess Hill Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chippenham City of London Clapham Corsham County Antrim Coventry Crawley Dartford Deeside Derbyshire Devon Docklands, London Dorking Dorset Dunbar Durham East Lothian East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Exeter Feltham Flintshire Gatwick Glasgow Gloucester Gloucestershire Guildford Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Hounslow Kent King's Lynn Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool Livingston London Luton M4 Corridor Maidenhead Manchester Matlock Melrose Merseyside Middlesex Midlands Milton Keynes Newbury Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Preston Reading Redditch Rickmansworth Rugby Salisbury Scotland Scottish Borders Sheffield Shropshire Solihull Somerset South Coast South East South Wales South West South Yorkshire Southampton Stafford Staffordshire Staines Stockton-on-Tees Sunbury-on-Thames Surrey Swansea Swindon Telford Thames Valley UK Uxbridge Wales Walsall Warrington Warwick Warwickshire West Lothian West Midlands West Sussex West Wales West Yorkshire Wilmslow Wiltshire Windsor Wolverhampton Worcestershire Worthing Yorkshire	3 months to 20 Aug 2008	Same period last year
Rank	77	71
Rank change on same period last year	-6
Matching contract IT job ads	27	38
As % of all UK contract IT job ads sampled	0.036 %	0.038 %
As % of the category below	2.224 %	3.138 %
Daily rates quoted	8	9
Average minimum daily rate	£322	£362
Average daily rate	£336	£376
% change on same period last year	-10.86 %
Average maximum daily rate	£349	£391
UK excluding London average daily rate	£371	£354
% change on same period last year	+4.87 %
Hourly rates quoted	4	9
Average minimum hourly rate	£36.00	£13.91
Average hourly rate	£37.88	£15.68
% change on same period last year	+141.52 %
Average maximum hourly rate	£39.75	£17.45
UK excluding London average hourly rate	£20.75	£26.99
% change on same period last year	-23.13 %
Processes & Methodologies Surrey
Matching contract IT job ads	1214	1211
As % of all UK contract IT job ads sampled	1.602 %	1.206 %
Daily rates quoted	377	369
Average minimum daily rate	£334	£355
Average daily rate	£353	£376
% change on same period last year	-6.03 %
Average maximum daily rate	£372	£396
UK excluding London average daily rate	£380	£377
% change on same period last year	+0.71 %
Hourly rates quoted	99	119
Average minimum hourly rate	£30.10	£27.04
Average hourly rate	£32.04	£28.53
% change on same period last year	+12.30 %
Average maximum hourly rate	£33.97	£30.02
UK excluding London average hourly rate	£30.34	£30.18
% change on same period last year	+0.55 %
Service Delivery South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Delivery across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Surrey region.

Service Delivery
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Surrey region over the 3 months to 20 August 2008.

Service Delivery
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Surrey region.

Service Delivery
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Surrey region over the 3 months to 20 August 2008.

Service Delivery
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Surrey region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Staines	-5	7	-	-
Camberley	-	2	-	-
Dorking	-	1	£174	-
Guildford	+7	1	£360	-10.00 %
Sunbury-on-Thames	-15	1	-	-

Service Delivery South East

Service Delivery
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 23 (34.85 %) ITIL 2 8 (12.12 %) Time Management 3 7 (10.61 %) Project Management 3 7 (10.61 %) Pharmaceutical 4 6 (9.091 %) SLA 4 6 (9.091 %) Telecoms 5 5 (7.576 %) Service Management 5 5 (7.576 %) PRINCE2 6 4 (6.061 %) Active Directory 6 4 (6.061 %) UNIX 6 4 (6.061 %) Windows 6 4 (6.061 %) SAP 7 3 (4.545 %) Incident Management 7 3 (4.545 %) Stakeholder Management 7 3 (4.545 %) Finance

7 3 (4.545 %) Oracle 7 3 (4.545 %) Microsoft 7 3 (4.545 %) MS Office 7 3 (4.545 %) ITIL Certification 7 3 (4.545 %) Remedy 7 3 (4.545 %) Problem Management 8 2 (3.030 %) QA 8 2 (3.030 %) PRINCE2 Practitioner 8 2 (3.030 %) SC Cleared 8 2 (3.030 %) Security Cleared 8 2 (3.030 %) Information Security 8 2 (3.030 %) TELNET 8 2 (3.030 %) BMC 8 2 (3.030 %) Cisco Certification 8 2 (3.030 %) PRINCE

Service Delivery
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT contractor jobs across the Surrey region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development 1 2 (3.030 %) .NET 2 1 (1.515 %) J2EE 2 1 (1.515 %) ASP	Application Platforms 1 1 (1.515 %) Apache 1 1 (1.515 %) SharePoint
Applications 1 3 (4.545 %) MS Office 2 2 (3.030 %) MS PowerPoint 3 1 (1.515 %) MS Visio 3 1 (1.515 %) MS Project	Business Applications 1 1 (1.515 %) SAP Oil and Gas 1 1 (1.515 %) SAP HR
Communications & Networking 1 2 (3.030 %) TELNET 1 2 (3.030 %) Internet 1 2 (3.030 %) TCP/IP 2 1 (1.515 %) Intrusion Detection 2 1 (1.515 %) IMAP 2 1 (1.515 %) DNS 2 1 (1.515 %) HTTPS 2 1 (1.515 %) SSL 2 1 (1.515 %) SMTP 2 1 (1.515 %) FTP 2 1 (1.515 %) HTTP 2 1 (1.515 %) SAN	Database & Business Intelligence 1 2 (3.030 %) MySQL 2 1 (1.515 %) SQL Server 2005 2 1 (1.515 %) SQL Server 2 1 (1.515 %) SQL Server 2000
Development Applications 1 1 (1.515 %) MSI 1 1 (1.515 %) InstallShield	General 1 7 (10.61 %) Pharmaceutical 2 6 (9.091 %) Telecoms 3 3 (4.545 %) Finance 4 1 (1.515 %) Insurance 4 1 (1.515 %) Marketing 4 1 (1.515 %) Education 4 1 (1.515 %) Government
Job Titles 1 17 (25.76 %) Delivery Manager 2 14 (21.21 %) Service Manager 3 13 (19.70 %) Services Delivery Manager 4 10 (15.15 %) Analyst 5 8 (12.12 %) Service Analyst 6 5 (7.576 %) Consultant 6 5 (7.576 %) Coordinator 6 5 (7.576 %) Project Manager 7 4 (6.061 %) Service Desk Analyst 7 4 (6.061 %) Environment Manager 8 3 (4.545 %) Systems Manager 8 3 (4.545 %) Network Engineer 8 3 (4.545 %) Senior Manager 8 3 (4.545 %) Security Consultant 9 2 (3.030 %) Architect 9 2 (3.030 %) Trainer 9 2 (3.030 %) 3rd Line Support 9 2 (3.030 %) Support Analyst 9 2 (3.030 %) Applications Manager 9 2 (3.030 %) Services Delivery Consultant	Miscellaneous 1 2 (3.030 %) Management Information System 2 1 (1.515 %) PKI 2 1 (1.515 %) E-Learning 2 1 (1.515 %) RMADS 2 1 (1.515 %) CMDB
Operating Systems 1 4 (6.061 %) UNIX 1 4 (6.061 %) Windows 2 2 (3.030 %) Windows XP 3 1 (1.515 %) Debian 3 1 (1.515 %) Linux	Processes & Methodologies 1 23 (34.85 %) ITIL 2 8 (12.12 %) Time Management 3 7 (10.61 %) Project Management 4 5 (7.576 %) Service Management 4 5 (7.576 %) PRINCE2 5 3 (4.545 %) Incident Management 5 3 (4.545 %) Stakeholder Management 5 3 (4.545 %) Problem Management 6 2 (3.030 %) SC Cleared 6 2 (3.030 %) Security Cleared 6 2 (3.030 %) Information Security 6 2 (3.030 %) PRINCE 6 2 (3.030 %) Process Management 6 2 (3.030 %) Change Management 7 1 (1.515 %) Zachman Framework 7 1 (1.515 %) TOGAF 7 1 (1.515 %) Logistics 7 1 (1.515 %) Business Analysis 7 1 (1.515 %) Technical Architecture 7 1 (1.515 %) Web Development
Programming Languages 1 2 (3.030 %) C# 1 2 (3.030 %) SQL 2 1 (1.515 %) VBScript 2 1 (1.515 %) VB 2 1 (1.515 %) Java 2 1 (1.515 %) Perl 2 1 (1.515 %) PHP 2 1 (1.515 %) Python 2 1 (1.515 %) C	Qualifications 1 3 (4.545 %) ITIL Certification 2 2 (3.030 %) PRINCE2 Practitioner 2 2 (3.030 %) Cisco Certification 2 2 (3.030 %) CCNA 3 1 (1.515 %) Degree 3 1 (1.515 %) MBA 3 1 (1.515 %) MCSE 3 1 (1.515 %) Microsoft Certification
Quality Assurance & Compliance 1 6 (9.091 %) SLA 2 2 (3.030 %) QA	System Software 1 4 (6.061 %) Active Directory 2 1 (1.515 %) Squid
Systems Management 1 2 (3.030 %) OpenView 2 1 (1.515 %) BMC Marimba	Vendors 1 4 (6.061 %) SAP 2 3 (4.545 %) Oracle 2 3 (4.545 %) Microsoft 2 3 (4.545 %) Remedy 3 2 (3.030 %) BMC 3 2 (3.030 %) HP 3 2 (3.030 %) Cisco 3 2 (3.030 %) BT 3 2 (3.030 %) Altiris 4 1 (1.515 %) Siebel 4 1 (1.515 %) EMC 4 1 (1.515 %) Citrix 4 1 (1.515 %) Sun 4 1 (1.515 %) Finjan