The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 56 57 43
Rank change year-on-year
+1 -14
Contract jobs requiring a Support Analyst 32 25 49
As % of all contract IT jobs located in Surrey 2.52% 1.98% 3.37%
As % of the Job Titles category 2.73% 2.13% 3.65%
Number of daily rates quoted 17 11 18
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£230 £313 £321
Average daily rate % change year-on-year
-26.40% -2.72%
90% offered a daily rate of more than £138 £130 £166
10% offered a daily rate of more than £345 £350 £372
UK excluding London average daily rate £203 £240 £215
% change year-on-year
-15.62% +11.62%
Number of hourly rates quoted 9 5 7
Average hourly rate £17.00 £13.00 £15.00
Average hourly rate % change year-on-year
+30.76% -13.33%
90% offered a hourly rate of more than £16.50 £12.10 £13.50
10% offered a hourly rate of more than £43.40 £16.00 £17.60
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1174 1173 1343
As % of all contract IT jobs located in Surrey 92.30% 92.95% 92.37%
Number of daily rates quoted 690 638 662
Average daily rate £352 £375 £350
Average daily rate % change year-on-year
-6.13% +7.14%
90% offered a daily rate of more than £225 £213 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 50 83 106
Average hourly rate £17.00 £20.00 £20.25
Average hourly rate % change year-on-year
-15.00% -1.23%
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £47.85 £45.00 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
South East

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Surrey region.

Support Analyst Daily Rate Trend in Surrey

Support Analyst
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 31 July 2014.

Support Analyst Daily Rate Histogram in Surrey

Support Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Surrey region.

Support Analyst Hourly Rate Trend in Surrey

Support Analyst
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 31 July 2014.

Support Analyst Hourly Rate Histogram in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 8 £131 -
Staines -7 4 £375 +33.33% 1
Reigate - 3 £150 -
Redhill +6 2 £325 -3.70% 3
Epsom - 2 £230 - 1
Egham - 1 - -
Woking - 1 - - 4
Sunbury-on-Thames - - - -
Thames Ditton - - - -
Weybridge - - - -
Farnham - - - -
Leatherhead - - - - 2
Camberley - - - -
Chertsey - - - -
Cobham - - - -
Dorking - - - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 31 July 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 51 (68.92%) Windows
2 30 (40.54%) Active Directory
3 28 (37.84%) Microsoft
4 23 (31.08%) Windows 7
5 22 (29.73%) SQL
6 18 (24.32%) MS Office
7 17 (22.97%) MS Excel
8 16 (21.62%) ITIL
8 16 (21.62%) Citrix
9 15 (20.27%) SQL Server
10 13 (17.57%) Windows XP
11 12 (16.22%) Finance
11 12 (16.22%) FTP
11 12 (16.22%) Java
12 11 (14.86%) UNIX
12 11 (14.86%) TCP/IP
12 11 (14.86%) Windows Server 2003
13 10 (13.51%) Windows Server 2008
14 9 (12.16%) Internet
14 9 (12.16%) VPN
15 8 (10.81%) Incident Management
15 8 (10.81%) Problem Management
15 8 (10.81%) MS Exchange
15 8 (10.81%) SLA
16 7 (9.46%) ITIL Certification
16 7 (9.46%) Law
16 7 (9.46%) Documentum
16 7 (9.46%) WAN
16 7 (9.46%) XML
16 7 (9.46%) Linux

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.81%) MS Exchange
2 7 (9.46%) Documentum
3 5 (6.76%) IIS
3 5 (6.76%) WorkSite
4 4 (5.41%) Tomcat
5 2 (2.70%) SharePoint
5 2 (2.70%) Apache
5 2 (2.70%) Exchange Server 2010
5 2 (2.70%) WebLogic
6 1 (1.35%) CloudStack
6 1 (1.35%) SharePoint 2010
6 1 (1.35%) Blackberry Enterprise Server
6 1 (1.35%) CMS
6 1 (1.35%) Exchange Server 2003
Applications
1 18 (24.32%) MS Office
2 17 (22.97%) MS Excel
3 1 (1.35%) MS PowerPoint
Business Applications
1 1 (1.35%) SAP MM
1 1 (1.35%) SAP CRM
1 1 (1.35%) Academy Housing
1 1 (1.35%) arcHouse
1 1 (1.35%) Dynamics AX
1 1 (1.35%) SAP IS-U
1 1 (1.35%) Cordys
Communications & Networking
1 12 (16.22%) FTP
2 11 (14.86%) TCP/IP
3 9 (12.16%) VPN
3 9 (12.16%) Internet
4 7 (9.46%) WAN
5 6 (8.11%) SMTP
5 6 (8.11%) HTTP
5 6 (8.11%) SSH
6 5 (6.76%) Intranet
7 4 (5.41%) DNS
7 4 (5.41%) SSL
8 3 (4.05%) DHCP
8 3 (4.05%) LAN
8 3 (4.05%) Firewall
9 2 (2.70%) VoIP
9 2 (2.70%) ADSL
10 1 (1.35%) Broadband
10 1 (1.35%) Ethernet
10 1 (1.35%) SAN
10 1 (1.35%) Extranet
Database & Business Intelligence
1 15 (20.27%) SQL Server
2 6 (8.11%) SQL Server 2000
3 4 (5.41%) SQL Server Integration Services
3 4 (5.41%) Oracle Database
4 3 (4.05%) SQL Server 2008
4 3 (4.05%) Oracle Database 11g
4 3 (4.05%) DTS
4 3 (4.05%) Oracle Database 10g
4 3 (4.05%) Oracle Reports
5 2 (2.70%) SQL Server Reporting Services
5 2 (2.70%) SQL Server Analysis Services
6 1 (1.35%) SQL Server 2005
6 1 (1.35%) MS Access
6 1 (1.35%) Crystal Reports
Development Applications
1 5 (6.76%) Toad
2 3 (4.05%) SoapUI
3 2 (2.70%) Visual Studio
4 1 (1.35%) Introscope
4 1 (1.35%) WebLOAD
General
1 12 (16.22%) Finance
2 7 (9.46%) Law
3 2 (2.70%) Legal
3 2 (2.70%) Retail
4 1 (1.35%) Telecoms
4 1 (1.35%) Banking
4 1 (1.35%) Automotive
Libraries, Frameworks & Software Standards
1 7 (9.46%) XML
2 6 (8.11%) COM+
2 6 (8.11%) .NET
3 5 (6.76%) HTML
4 4 (5.41%) ASP.NET
5 3 (4.05%) SOAP
5 3 (4.05%) Web Services
6 2 (2.70%) WinForms
6 2 (2.70%) Spring
6 2 (2.70%) Spring MVC
7 1 (1.35%) JRules
7 1 (1.35%) Hibernate
7 1 (1.35%) J2EE
Miscellaneous
1 4 (5.41%) Management Information System
2 3 (4.05%) Blackberry
3 2 (2.70%) Video Conferencing
3 2 (2.70%) EPoS
3 2 (2.70%) EFT
4 1 (1.35%) Thin Client
4 1 (1.35%) Statistics
4 1 (1.35%) Fat Client
4 1 (1.35%) iPhone
4 1 (1.35%) Smart Meter
Operating Systems
1 51 (68.92%) Windows
2 23 (31.08%) Windows 7
3 13 (17.57%) Windows XP
4 11 (14.86%) Windows Server 2003
4 11 (14.86%) UNIX
5 10 (13.51%) Windows Server 2008
6 7 (9.46%) Linux
7 5 (6.76%) Solaris
8 2 (2.70%) Windows 8
9 1 (1.35%) Windows 2000 Server
9 1 (1.35%) Windows Vista
Processes & Methodologies
1 16 (21.62%) ITIL
2 8 (10.81%) Incident Management
2 8 (10.81%) Problem Management
3 6 (8.11%) Change Management
4 5 (6.76%) Workflow
4 5 (6.76%) CRM
4 5 (6.76%) Fault Management
5 3 (4.05%) Release Management
5 3 (4.05%) Business Intelligence
5 3 (4.05%) Service Management
5 3 (4.05%) ITSM
6 2 (2.70%) MVC
6 2 (2.70%) Migration
6 2 (2.70%) E-Commerce
6 2 (2.70%) Revenue Management
6 2 (2.70%) Change Control
6 2 (2.70%) EAM
7 1 (1.35%) Software Deployment
7 1 (1.35%) Service Desk Management
7 1 (1.35%) Data Entry
Programming Languages
1 22 (29.73%) SQL
2 12 (16.22%) Java
3 7 (9.46%) VB
3 7 (9.46%) VB6
4 5 (6.76%) VB.NET
5 4 (5.41%) C#
5 4 (5.41%) PL/SQL
5 4 (5.41%) VBScript
6 3 (4.05%) Shell Script
6 3 (4.05%) Korn
6 3 (4.05%) Bash Shell
7 2 (2.70%) T-SQL
8 1 (1.35%) C
8 1 (1.35%) JavaScript
8 1 (1.35%) Perl
8 1 (1.35%) PowerShell
Qualifications
1 7 (9.46%) ITIL Certification
2 3 (4.05%) Microsoft Certification
3 2 (2.70%) A+ Certification
3 2 (2.70%) MCSE
3 2 (2.70%) MCSA
3 2 (2.70%) MCDST
4 1 (1.35%) MCITP
4 1 (1.35%) Degree
4 1 (1.35%) ITIL Foundation Certificate
4 1 (1.35%) MCP
4 1 (1.35%) CCNA
4 1 (1.35%) Cisco Certification
4 1 (1.35%) MOS
Quality Assurance & Compliance
1 8 (10.81%) SLA
System Software
1 30 (40.54%) Active Directory
2 4 (5.41%) XenApp
3 3 (4.05%) XenDesktop
4 2 (2.70%) Terminal Services
5 1 (1.35%) Microsoft App-V
5 1 (1.35%) Citrix Presentation Server
5 1 (1.35%) VMware Infrastructure
5 1 (1.35%) vSphere
5 1 (1.35%) XenServer
Systems Management
1 5 (6.76%) SCCM
2 2 (2.70%) Norton AntiVirus
3 1 (1.35%) Backup Exec
Vendors
1 28 (37.84%) Microsoft
2 16 (21.62%) Citrix
3 7 (9.46%) Oracle
4 5 (6.76%) SAP
5 3 (4.05%) Sun
5 3 (4.05%) Avaya
5 3 (4.05%) Dell
5 3 (4.05%) EMC
6 2 (2.70%) Cisco
6 2 (2.70%) CommVault
6 2 (2.70%) Ericsson
6 2 (2.70%) Symantec
6 2 (2.70%) McAfee
6 2 (2.70%) VMware
6 2 (2.70%) Infor
7 1 (1.35%) Veeam
7 1 (1.35%) Verint
7 1 (1.35%) AppSense
7 1 (1.35%) Altiris
7 1 (1.35%) Northgate
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