The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 59 48
Rank change year-on-year
+6 -11
Contract jobs requiring a Support Analyst 38 27 38
As % of all contract IT jobs located in Surrey 2.85% 2.03% 2.92%
As % of the Job Titles category 3.09% 2.20% 3.20%
Number of daily rates quoted 19 20 17
Average daily rate
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of your Daily Rate
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£205 £300 £350
Average daily rate % change year-on-year
-31.66% -14.28%
90% offered a daily rate of more than £142 £219 £225
10% offered a daily rate of more than £292 £415 £385
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 8 0 7
Average hourly rate £17.00 - £15.00
90% offered a hourly rate of more than £14.20 - £13.80
10% offered a hourly rate of more than £54.50 - £19.40
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1229 1227 1189
As % of all contract IT jobs located in Surrey 92.20% 92.46% 91.32%
Number of daily rates quoted 724 743 575
Average daily rate £363 £375 £350
Average daily rate % change year-on-year
-3.33% +7.14%
90% offered a daily rate of more than £210 £225 £226
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 59 59 103
Average hourly rate £17.00 £17.50 £23.88
Average hourly rate % change year-on-year
-2.85% -26.70%
90% offered a hourly rate of more than £13.50 £10.75 £12.25
10% offered a hourly rate of more than £52.50 £42.50 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Surrey region.

Support Analyst Daily Rate Trend in Surrey

Support Analyst
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 19 September 2014.

Support Analyst Daily Rate Histogram in Surrey

Support Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Surrey region.

Support Analyst Hourly Rate Trend in Surrey

Support Analyst
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 19 September 2014.

Support Analyst Hourly Rate Histogram in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +7 7 £93 -58.88%
Leatherhead +1 6 £175 +34.61%
Staines +6 4 - -
Woking - 2 - - 2
Redhill +1 1 - - 1
Camberley 0 1 - -
Dorking - 1 £268 -
Epsom - 1 £230 - 3
Farnham - - - -
Thames Ditton - - - -
Weybridge - - - -
Egham - - - -
Chertsey - - - -
Reigate - - - - 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 19 September 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 41 (56.16%) Windows
2 21 (28.77%) Windows 7
3 20 (27.40%) MS Office
3 20 (27.40%) Microsoft
4 19 (26.03%) Active Directory
5 18 (24.66%) SQL
6 16 (21.92%) ITIL
7 15 (20.55%) Java
7 15 (20.55%) SQL Server
8 12 (16.44%) Finance
8 12 (16.44%) Windows XP
9 11 (15.07%) MS Excel
10 10 (13.70%) Service Management
10 10 (13.70%) ITSM
10 10 (13.70%) Windows Server 2003
11 9 (12.33%) Citrix
12 8 (10.96%) Windows Server 2008
12 8 (10.96%) UNIX
12 8 (10.96%) Oracle
12 8 (10.96%) Linux
13 7 (9.59%) Documentum
13 7 (9.59%) SQL Server 2000
13 7 (9.59%) Release Management
13 7 (9.59%) Analytical Skills
13 7 (9.59%) Law
13 7 (9.59%) Asset Management
14 6 (8.22%) Software Licensing
14 6 (8.22%) Software Asset Management
14 6 (8.22%) SLA
14 6 (8.22%) COM+

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.59%) Documentum
2 5 (6.85%) IIS
2 5 (6.85%) MS Exchange
2 5 (6.85%) Tomcat
2 5 (6.85%) WorkSite
3 3 (4.11%) SharePoint
4 2 (2.74%) Apache
4 2 (2.74%) WebLogic
5 1 (1.37%) WebSphere Application Server
5 1 (1.37%) MQSeries
5 1 (1.37%) CMS
5 1 (1.37%) IBM HTTP Server
5 1 (1.37%) WebSphere
Applications
1 20 (27.40%) MS Office
2 11 (15.07%) MS Excel
3 1 (1.37%) AutoCAD
3 1 (1.37%) MS PowerPoint
Business Applications
1 1 (1.37%) CODA-Financials
1 1 (1.37%) Cordys
1 1 (1.37%) Dynamics AX
1 1 (1.37%) Academy Housing
1 1 (1.37%) arcHouse
Communications & Networking
1 5 (6.85%) DNS
1 5 (6.85%) Intranet
2 4 (5.48%) Firewall
2 4 (5.48%) Internet
2 4 (5.48%) VoIP
2 4 (5.48%) DHCP
2 4 (5.48%) FTP
3 3 (4.11%) WAN
3 3 (4.11%) LAN
3 3 (4.11%) TCP/IP
3 3 (4.11%) VPN
4 2 (2.74%) Wireless
4 2 (2.74%) PSTN
4 2 (2.74%) ISDN
5 1 (1.37%) ADSL
5 1 (1.37%) Broadband
5 1 (1.37%) HTTP
5 1 (1.37%) Ethernet
5 1 (1.37%) MPLS
5 1 (1.37%) SAN
Database & Business Intelligence
1 15 (20.55%) SQL Server
2 7 (9.59%) SQL Server 2000
3 5 (6.85%) SQL Server 2008
3 5 (6.85%) Oracle Database
4 3 (4.11%) DTS
4 3 (4.11%) Oracle Database 10g
4 3 (4.11%) Oracle Database 11g
5 2 (2.74%) SQL Server 2005
5 2 (2.74%) SQL Server Analysis Services
5 2 (2.74%) SQL Server Integration Services
6 1 (1.37%) DB2
6 1 (1.37%) MySQL
6 1 (1.37%) Oracle Reports
6 1 (1.37%) MS Access
Development Applications
1 3 (4.11%) SoapUI
2 2 (2.74%) Toad
2 2 (2.74%) Visual Studio
3 1 (1.37%) Introscope
3 1 (1.37%) WebLOAD
General
1 12 (16.44%) Finance
2 7 (9.59%) Law
3 3 (4.11%) Legal
4 1 (1.37%) Telecoms
4 1 (1.37%) Back Office
4 1 (1.37%) Automotive
4 1 (1.37%) French Language
4 1 (1.37%) German Language
4 1 (1.37%) Spanish Language
4 1 (1.37%) Banking
4 1 (1.37%) Retail
Libraries, Frameworks & Software Standards
1 6 (8.22%) COM+
1 6 (8.22%) .NET
1 6 (8.22%) HTML
2 5 (6.85%) XML
3 4 (5.48%) ASP.NET
4 3 (4.11%) SOAP
4 3 (4.11%) Web Services
5 2 (2.74%) Spring
5 2 (2.74%) Spring MVC
6 1 (1.37%) J2EE
6 1 (1.37%) CSS
6 1 (1.37%) JDBC
6 1 (1.37%) JRules
6 1 (1.37%) Hibernate
Miscellaneous
1 7 (9.59%) Analytical Skills
2 3 (4.11%) Smart Meter
3 2 (2.74%) User Experience
3 2 (2.74%) Management Information System
3 2 (2.74%) Blackberry
4 1 (1.37%) EPoS
4 1 (1.37%) EFT
4 1 (1.37%) Thin Client
4 1 (1.37%) Video Conferencing
4 1 (1.37%) iPhone
4 1 (1.37%) Fat Client
4 1 (1.37%) Wiki
4 1 (1.37%) Statistics
Operating Systems
1 41 (56.16%) Windows
2 21 (28.77%) Windows 7
3 12 (16.44%) Windows XP
4 10 (13.70%) Windows Server 2003
5 8 (10.96%) Windows Server 2008
5 8 (10.96%) UNIX
5 8 (10.96%) Linux
6 4 (5.48%) Solaris
7 1 (1.37%) Windows NT
7 1 (1.37%) Windows 8
7 1 (1.37%) Windows Vista
Processes & Methodologies
1 16 (21.92%) ITIL
2 10 (13.70%) Service Management
2 10 (13.70%) ITSM
3 7 (9.59%) Release Management
3 7 (9.59%) Asset Management
4 6 (8.22%) Software Licensing
4 6 (8.22%) Software Asset Management
5 5 (6.85%) Software License Management
5 5 (6.85%) IT Asset Management
6 4 (5.48%) CRM
7 3 (4.11%) E-Commerce
7 3 (4.11%) Problem Management
7 3 (4.11%) Workflow
7 3 (4.11%) Incident Management
8 2 (2.74%) Revenue Management
8 2 (2.74%) ITIL V2
8 2 (2.74%) Stakeholder Engagement
8 2 (2.74%) Portfolio Management
8 2 (2.74%) Demand Management
8 2 (2.74%) Performance Monitoring
Programming Languages
1 18 (24.66%) SQL
2 15 (20.55%) Java
3 5 (6.85%) VB
3 5 (6.85%) VB.NET
3 5 (6.85%) VB6
4 4 (5.48%) Bash Shell
4 4 (5.48%) PL/SQL
4 4 (5.48%) VBScript
5 3 (4.11%) Shell Script
5 3 (4.11%) Korn
6 2 (2.74%) T-SQL
6 2 (2.74%) C#
7 1 (1.37%) JavaScript
7 1 (1.37%) Perl
Qualifications
1 4 (5.48%) Microsoft Certification
2 3 (4.11%) Cisco Certification
3 2 (2.74%) MCDST
3 2 (2.74%) Degree
3 2 (2.74%) A+ Certification
3 2 (2.74%) ITIL Certification
3 2 (2.74%) Avaya Certification
3 2 (2.74%) MCSE
3 2 (2.74%) MCSA
3 2 (2.74%) MCP
4 1 (1.37%) CCNA
4 1 (1.37%) ITIL Foundation Certificate
4 1 (1.37%) SC Cleared
4 1 (1.37%) Security Cleared
4 1 (1.37%) MOS
4 1 (1.37%) MCITP
Quality Assurance & Compliance
1 6 (8.22%) SLA
2 1 (1.37%) QA
System Software
1 19 (26.03%) Active Directory
2 3 (4.11%) XenApp
3 2 (2.74%) XenDesktop
4 1 (1.37%) Terminal Services
4 1 (1.37%) VMware Infrastructure
4 1 (1.37%) Citrix Presentation Server
Systems Management
1 2 (2.74%) SCCM
1 2 (2.74%) Norton AntiVirus
2 1 (1.37%) Unicenter
2 1 (1.37%) Backup Exec
Vendors
1 20 (27.40%) Microsoft
2 9 (12.33%) Citrix
3 8 (10.96%) Oracle
4 5 (6.85%) SAP
4 5 (6.85%) Avaya
5 4 (5.48%) Cisco
5 4 (5.48%) Dell
5 4 (5.48%) CA
6 3 (4.11%) Sun
6 3 (4.11%) EMC
6 3 (4.11%) HP
7 2 (2.74%) Northgate
7 2 (2.74%) Infor
7 2 (2.74%) Barracuda Networks
7 2 (2.74%) BT
7 2 (2.74%) IBM
7 2 (2.74%) CommVault
7 2 (2.74%) Symantec
7 2 (2.74%) McAfee
8 1 (1.37%) JBoss