The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 46 60 56
Rank change year-on-year
+14 -4
Contract jobs requiring a Support Analyst 34 37 50
As % of all contract IT jobs located in Surrey 2.926% 2.280% 2.743%
As % of the Job Titles category 3.131% 2.450% 2.919%
Number of daily rates quoted 6 17 14
Average daily rate £200 £155 £290
Average daily rate % change year-on-year
+29.03% -46.55%
90% offered a daily rate of more than £140 £118 £179
10% offered a daily rate of more than £293 £254 £315
UK excluding London average daily rate £250 £220 £225
% change year-on-year
+13.63% -2.22%
Number of hourly rates quoted 13 7 2
Average hourly rate £15.50 £13.50 £16.00
Average hourly rate % change year-on-year
+14.81% -15.62%
90% offered a hourly rate of more than £13.60 £10.00 £12.00
10% offered a hourly rate of more than £17.00 £57.30 £20.00
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Surrey
Contract IT job ads with a match in the
Job Titles category
1086 1510 1713
As % of all contract IT jobs located in Surrey 93.46% 93.04% 93.97%
Number of daily rates quoted 533 798 849
Average daily rate £375 £350 £400
Average daily rate % change year-on-year
+7.14% -12.50%
90% offered a daily rate of more than £215 £225 £255
10% offered a daily rate of more than £550 £550 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 87 130 79
Average hourly rate £17.00 £17.50 £23.00
Average hourly rate % change year-on-year
-2.85% -23.91%
90% offered a hourly rate of more than £12.60 £10.50 £11.00
10% offered a hourly rate of more than £49.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
South East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Surrey region.

Surrey Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 21 May 2013.

Surrey Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Surrey region.

Surrey Support Analyst Hourly Rate Trend

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Staines +8 10 £313 -
Chertsey - 3 - -
Guildford -13 2 - -
Walton-on-Thames - 2 - -
Weybridge - 2 - -
Addlestone - 1 - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 53 (68.83%) Windows
2 28 (36.36%) Microsoft
3 27 (35.06%) Active Directory
3 27 (35.06%) MS Office
4 19 (24.68%) MS Exchange
5 18 (23.38%) DHCP
6 17 (22.08%) DNS
6 17 (22.08%) ITIL
7 16 (20.78%) SQL Server
7 16 (20.78%) TCP/IP
8 15 (19.48%) SQL
8 15 (19.48%) MS Excel
8 15 (19.48%) Windows Server 2008
9 14 (18.18%) Windows XP
10 10 (12.99%) Finance
11 9 (11.69%) Windows 7
12 8 (10.39%) VMware
12 8 (10.39%) Blackberry Enterprise Server
12 8 (10.39%) Oracle
12 8 (10.39%) UNIX
12 8 (10.39%) C#
12 8 (10.39%) VPN
13 7 (9.091%) HP
13 7 (9.091%) Citrix
13 7 (9.091%) Linux
13 7 (9.091%) Windows Server 2003
13 7 (9.091%) Migration
14 6 (7.792%) PowerShell
14 6 (7.792%) Smart Meter
14 6 (7.792%) XenApp

Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (5.195%) ISPF
1 4 (5.195%) .NET
2 3 (3.896%) WinForms
3 2 (2.597%) ASP.NET
4 1 (1.299%) HTML
4 1 (1.299%) Middleware
4 1 (1.299%) Application Packaging
4 1 (1.299%) ASP.NET MVC
Application Platforms
1 19 (24.68%) MS Exchange
2 8 (10.39%) Blackberry Enterprise Server
3 4 (5.195%) SAS
4 3 (3.896%) Tomcat
4 3 (3.896%) Exchange Server 2010
4 3 (3.896%) Exchange Server 2007
5 2 (2.597%) Documentum
6 1 (1.299%) BizTalk Server
6 1 (1.299%) Lotus Domino
6 1 (1.299%) CMS
6 1 (1.299%) Exchange Server 2003
Applications
1 27 (35.06%) MS Office
2 15 (19.48%) MS Excel
3 3 (3.896%) Google Apps
4 1 (1.299%) Spreadsheet
Business Applications
1 2 (2.597%) SAP Oil and Gas
2 1 (1.299%) HiPortfolio
Communications & Networking
1 18 (23.38%) DHCP
2 17 (22.08%) DNS
3 16 (20.78%) TCP/IP
4 8 (10.39%) VPN
5 6 (7.792%) SSH
5 6 (7.792%) SSL
5 6 (7.792%) FTP
6 5 (6.494%) VoIP
6 5 (6.494%) Firewall
7 4 (5.195%) LAN
8 3 (3.896%) WAN
9 2 (2.597%) Cisco IPT
9 2 (2.597%) VLAN
9 2 (2.597%) Internet
9 2 (2.597%) CTI
9 2 (2.597%) PBX
9 2 (2.597%) Ethernet
10 1 (1.299%) SMS
Database & Business Intelligence
1 16 (20.78%) SQL Server
2 4 (5.195%) SQL Server Reporting Services
2 4 (5.195%) SQL Server Integration Services
3 1 (1.299%) SAP BW
3 1 (1.299%) Ingres
3 1 (1.299%) MySQL
3 1 (1.299%) Crystal Reports
3 1 (1.299%) EDRMS
3 1 (1.299%) BusinessObjects XI
Development Applications
1 4 (5.195%) ChangeMan
General
1 10 (12.99%) Finance
2 5 (6.494%) Telecoms
3 4 (5.195%) Banking
4 3 (3.896%) Investment Banking
5 2 (2.597%) Retail
5 2 (2.597%) Marketing
5 2 (2.597%) Back Office
5 2 (2.597%) Manufacturing
6 1 (1.299%) Pharmaceutical
6 1 (1.299%) Electronics
Miscellaneous
1 6 (7.792%) Smart Meter
1 6 (7.792%) Blackberry
2 5 (6.494%) Clustering
3 4 (5.195%) Fat Client
3 4 (5.195%) Mainframe
3 4 (5.195%) EFT
3 4 (5.195%) Thin Client
4 1 (1.299%) PMI
4 1 (1.299%) Client/Server
4 1 (1.299%) DTV
4 1 (1.299%) Replication
4 1 (1.299%) Enterprise Software
4 1 (1.299%) SaaS
Operating Systems
1 53 (68.83%) Windows
2 15 (19.48%) Windows Server 2008
3 14 (18.18%) Windows XP
4 9 (11.69%) Windows 7
5 8 (10.39%) UNIX
6 7 (9.091%) Linux
6 7 (9.091%) Windows Server 2003
7 3 (3.896%) Android
8 2 (2.597%) Apple iOS
8 2 (2.597%) Windows NT
Processes & Methodologies
1 17 (22.08%) ITIL
2 7 (9.091%) Migration
3 4 (5.195%) Service Delivery
4 3 (3.896%) Project Management
4 3 (3.896%) Service Management
4 3 (3.896%) Root Cause Analysis
4 3 (3.896%) Problem Management
5 2 (2.597%) Data Analysis
5 2 (2.597%) Document Management
5 2 (2.597%) Incident Management
5 2 (2.597%) Continuous Improvement
5 2 (2.597%) Change Control
5 2 (2.597%) ITSM
5 2 (2.597%) Workflow
5 2 (2.597%) Disaster Recovery
5 2 (2.597%) PRINCE2
6 1 (1.299%) Business Intelligence
6 1 (1.299%) ERP
6 1 (1.299%) Configuration Management
6 1 (1.299%) DRM
Programming Languages
1 15 (19.48%) SQL
2 8 (10.39%) C#
3 6 (7.792%) PowerShell
4 5 (6.494%) VB
5 4 (5.195%) VB6
5 4 (5.195%) JCL
5 4 (5.195%) Java
5 4 (5.195%) REXX
6 1 (1.299%) JavaScript
6 1 (1.299%) PL/SQL
6 1 (1.299%) VB.NET
6 1 (1.299%) VBA
6 1 (1.299%) T-SQL
Qualifications
1 4 (5.195%) MCSE
1 4 (5.195%) Microsoft Certification
2 2 (2.597%) MCITP
2 2 (2.597%) MCP
3 1 (1.299%) CCNA
3 1 (1.299%) A+ Certification
3 1 (1.299%) PMI Certification
3 1 (1.299%) Cisco Certification
3 1 (1.299%) MCSA
3 1 (1.299%) MCDST
3 1 (1.299%) Degree
Quality Assurance & Compliance
1 2 (2.597%) SLA
System Software
1 27 (35.06%) Active Directory
2 6 (7.792%) XenApp
3 5 (6.494%) Hyper-V
4 4 (5.195%) DFS Replication
5 3 (3.896%) VMware Infrastructure
6 1 (1.299%) VMware ESX
6 1 (1.299%) Citrix Presentation Server
6 1 (1.299%) Microsoft Virtual Server
6 1 (1.299%) XenServer
Systems Management
1 4 (5.195%) CA Endevor
2 3 (3.896%) SCCM
3 2 (2.597%) Unicenter
4 1 (1.299%) MOM
4 1 (1.299%) Norton AntiVirus
4 1 (1.299%) NetBackup
4 1 (1.299%) WSUS
4 1 (1.299%) SCOM
Vendors
1 28 (36.36%) Microsoft
2 8 (10.39%) VMware
2 8 (10.39%) Oracle
3 7 (9.091%) HP
3 7 (9.091%) Citrix
4 6 (7.792%) CA
5 4 (5.195%) IBM
6 3 (3.896%) Cisco
7 2 (2.597%) FrontRange
7 2 (2.597%) Verint
7 2 (2.597%) Genesys
7 2 (2.597%) SAP
7 2 (2.597%) Royalblue
8 1 (1.299%) Sun
8 1 (1.299%) CheckPoint
8 1 (1.299%) NetApp
8 1 (1.299%) Lotus
8 1 (1.299%) Cognos
8 1 (1.299%) Symantec
8 1 (1.299%) Google
Walton-On-Thames, Surrey
A strong grounding in IT Support is a must with previous experience in a desktop support engineer role and exceptional Microsoft skills are essential as you will be...
Marcus Donald People
Rate: £16 to £18 per hour
Posted: 16 May 2013