The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 54 64 57
Rank change year-on-year
+10 -7
Contract jobs requiring a Support Analyst 36 26 36
As % of all contract IT jobs located in Surrey 2.59% 2.01% 2.75%
As % of the Job Titles category 2.82% 2.16% 3.03%
Number of daily rates quoted 18 20 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £300 £350
Average daily rate % change year-on-year
-41.66% -14.28%
90% offered a daily rate of more than £138 £219 £233
10% offered a daily rate of more than £283 £415 £373
UK excluding London average daily rate £200 £250 £205
% change year-on-year
-20.00% +21.95%
Number of hourly rates quoted 6 0 7
Average hourly rate £17.00 - £15.00
90% offered a hourly rate of more than £14.00 - £13.80
10% offered a hourly rate of more than £18.50 - £19.40
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1277 1206 1190
As % of all contract IT jobs located in Surrey 91.94% 93.34% 90.91%
Number of daily rates quoted 726 743 584
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £211 £220 £213
10% offered a daily rate of more than £500 £500 £490
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 62 54 100
Average hourly rate £21.00 £18.00 £24.50
Average hourly rate % change year-on-year
+16.66% -26.53%
90% offered a hourly rate of more than £13.50 £11.00 £12.50
10% offered a hourly rate of more than £47.50 £42.50 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Surrey region.

Support Analyst Daily Rate Trend in Surrey

Support Analyst
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 30 September 2014.

Support Analyst Daily Rate Histogram in Surrey

Support Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Surrey region.

Support Analyst Hourly Rate Trend in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +2 7 £175 +34.61%
Guildford +1 6 £93 -58.88% 2
Staines +2 5 - -
Camberley -1 1 - -
Dorking - 1 £268 -
Epsom - 1 £230 - 3
Woking - 1 - - 2
Thames Ditton - - - -
Weybridge - - - - 1
Farnham - - - -
Redhill - - - - 2
Reigate - - - -
Egham - - - -
Chertsey - - - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 30 September 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 41 (55.41%) Windows
2 21 (28.38%) Windows 7
3 20 (27.03%) MS Office
3 20 (27.03%) Microsoft
4 19 (25.68%) Active Directory
5 18 (24.32%) SQL
6 17 (22.97%) ITIL
7 15 (20.27%) Java
7 15 (20.27%) SQL Server
8 12 (16.22%) Finance
8 12 (16.22%) Windows XP
9 11 (14.86%) Service Management
9 11 (14.86%) ITSM
9 11 (14.86%) Windows Server 2003
9 11 (14.86%) MS Excel
10 9 (12.16%) Citrix
11 8 (10.81%) UNIX
11 8 (10.81%) Oracle
11 8 (10.81%) Linux
11 8 (10.81%) Asset Management
11 8 (10.81%) Windows Server 2008
11 8 (10.81%) Analytical Skills
12 7 (9.46%) Software Asset Management
12 7 (9.46%) Software Licensing
12 7 (9.46%) Release Management
12 7 (9.46%) Documentum
12 7 (9.46%) SQL Server 2000
12 7 (9.46%) Law
13 6 (8.11%) SLA
13 6 (8.11%) COM+

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 30 September 2014, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.46%) Documentum
2 5 (6.76%) WorkSite
2 5 (6.76%) IIS
2 5 (6.76%) Tomcat
2 5 (6.76%) MS Exchange
3 3 (4.05%) SharePoint
4 2 (2.70%) Apache
4 2 (2.70%) WebLogic
5 1 (1.35%) WebSphere Application Server
5 1 (1.35%) MQSeries
5 1 (1.35%) CMS
5 1 (1.35%) IBM HTTP Server
5 1 (1.35%) WebSphere
Applications
1 20 (27.03%) MS Office
2 11 (14.86%) MS Excel
3 2 (2.70%) MS PowerPoint
4 1 (1.35%) AutoCAD
Business Applications
1 1 (1.35%) CODA-Financials
1 1 (1.35%) Academy Housing
1 1 (1.35%) arcHouse
1 1 (1.35%) Dynamics AX
1 1 (1.35%) Cordys
Communications & Networking
1 5 (6.76%) Intranet
1 5 (6.76%) DNS
2 4 (5.41%) Firewall
2 4 (5.41%) Internet
2 4 (5.41%) FTP
2 4 (5.41%) TCP/IP
2 4 (5.41%) VoIP
2 4 (5.41%) DHCP
3 3 (4.05%) WAN
3 3 (4.05%) LAN
3 3 (4.05%) VPN
4 2 (2.70%) PSTN
4 2 (2.70%) ISDN
4 2 (2.70%) Wireless
5 1 (1.35%) Cisco ICM
5 1 (1.35%) Wi-Fi
5 1 (1.35%) SAN
5 1 (1.35%) Broadband
5 1 (1.35%) Ethernet
5 1 (1.35%) HTTP
Database & Business Intelligence
1 15 (20.27%) SQL Server
2 7 (9.46%) SQL Server 2000
3 5 (6.76%) SQL Server 2008
3 5 (6.76%) Oracle Database
4 3 (4.05%) Oracle Database 11g
4 3 (4.05%) DTS
4 3 (4.05%) Oracle Database 10g
5 2 (2.70%) SQL Server 2005
5 2 (2.70%) SQL Server Integration Services
5 2 (2.70%) SQL Server Analysis Services
6 1 (1.35%) MySQL
6 1 (1.35%) DB2
6 1 (1.35%) Oracle Reports
6 1 (1.35%) MS Access
Development Applications
1 3 (4.05%) SoapUI
2 2 (2.70%) Visual Studio
2 2 (2.70%) Toad
3 1 (1.35%) Introscope
3 1 (1.35%) WebLOAD
General
1 12 (16.22%) Finance
2 7 (9.46%) Law
3 3 (4.05%) Legal
4 1 (1.35%) Banking
4 1 (1.35%) French Language
4 1 (1.35%) German Language
4 1 (1.35%) Spanish Language
4 1 (1.35%) Automotive
4 1 (1.35%) Back Office
4 1 (1.35%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (8.11%) HTML
1 6 (8.11%) .NET
1 6 (8.11%) COM+
2 5 (6.76%) XML
3 4 (5.41%) ASP.NET
4 3 (4.05%) SOAP
4 3 (4.05%) Web Services
5 2 (2.70%) Spring
5 2 (2.70%) Spring MVC
6 1 (1.35%) Hibernate
6 1 (1.35%) JRules
6 1 (1.35%) CSS
6 1 (1.35%) JDBC
6 1 (1.35%) J2EE
Miscellaneous
1 8 (10.81%) Analytical Skills
2 3 (4.05%) Smart Meter
3 2 (2.70%) User Experience
3 2 (2.70%) Blackberry
3 2 (2.70%) Management Information System
4 1 (1.35%) Statistics
4 1 (1.35%) Wiki
4 1 (1.35%) Fat Client
4 1 (1.35%) Video Conferencing
4 1 (1.35%) iPhone
4 1 (1.35%) Thin Client
Operating Systems
1 41 (55.41%) Windows
2 21 (28.38%) Windows 7
3 12 (16.22%) Windows XP
4 11 (14.86%) Windows Server 2003
5 8 (10.81%) UNIX
5 8 (10.81%) Windows Server 2008
5 8 (10.81%) Linux
6 4 (5.41%) Solaris
7 2 (2.70%) Windows Vista
8 1 (1.35%) Windows 2000
8 1 (1.35%) Windows NT
8 1 (1.35%) Windows 8
Processes & Methodologies
1 17 (22.97%) ITIL
2 11 (14.86%) Service Management
2 11 (14.86%) ITSM
3 8 (10.81%) Asset Management
4 7 (9.46%) Release Management
4 7 (9.46%) Software Asset Management
4 7 (9.46%) Software Licensing
5 6 (8.11%) IT Asset Management
5 6 (8.11%) Software License Management
6 4 (5.41%) CRM
7 3 (4.05%) E-Commerce
7 3 (4.05%) Incident Management
7 3 (4.05%) Workflow
7 3 (4.05%) Problem Management
8 2 (2.70%) Stakeholder Engagement
8 2 (2.70%) ITIL V2
8 2 (2.70%) Portfolio Management
8 2 (2.70%) Demand Management
8 2 (2.70%) Revenue Management
8 2 (2.70%) Performance Monitoring
Programming Languages
1 18 (24.32%) SQL
2 15 (20.27%) Java
3 5 (6.76%) VB
3 5 (6.76%) VB.NET
3 5 (6.76%) VB6
4 4 (5.41%) VBScript
4 4 (5.41%) Bash Shell
4 4 (5.41%) PL/SQL
5 3 (4.05%) Shell Script
5 3 (4.05%) Korn
6 2 (2.70%) T-SQL
6 2 (2.70%) C#
7 1 (1.35%) JavaScript
7 1 (1.35%) Perl
Qualifications
1 4 (5.41%) Microsoft Certification
2 3 (4.05%) Cisco Certification
3 2 (2.70%) MCDST
3 2 (2.70%) Degree
3 2 (2.70%) A+ Certification
3 2 (2.70%) ITIL Certification
3 2 (2.70%) Avaya Certification
3 2 (2.70%) MCP
3 2 (2.70%) MCSE
3 2 (2.70%) MCSA
4 1 (1.35%) CCNA
4 1 (1.35%) MOS
4 1 (1.35%) SC Cleared
4 1 (1.35%) Security Cleared
4 1 (1.35%) ITIL Foundation Certificate
4 1 (1.35%) MCITP
Quality Assurance & Compliance
1 6 (8.11%) SLA
2 1 (1.35%) QA
System Software
1 19 (25.68%) Active Directory
2 3 (4.05%) XenApp
3 2 (2.70%) XenDesktop
4 1 (1.35%) Terminal Services
4 1 (1.35%) Citrix Presentation Server
4 1 (1.35%) VMware Infrastructure
Systems Management
1 2 (2.70%) Norton AntiVirus
1 2 (2.70%) SCCM
2 1 (1.35%) Unicenter
2 1 (1.35%) Backup Exec
Vendors
1 20 (27.03%) Microsoft
2 9 (12.16%) Citrix
3 8 (10.81%) Oracle
4 5 (6.76%) SAP
4 5 (6.76%) Avaya
5 4 (5.41%) CA
5 4 (5.41%) Dell
5 4 (5.41%) Cisco
6 3 (4.05%) Sun
6 3 (4.05%) EMC
6 3 (4.05%) HP
7 2 (2.70%) Infor
7 2 (2.70%) Barracuda Networks
7 2 (2.70%) McAfee
7 2 (2.70%) BT
7 2 (2.70%) Northgate
7 2 (2.70%) Symantec
7 2 (2.70%) CommVault
7 2 (2.70%) IBM
8 1 (1.35%) JBoss
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