Surrey Support Analyst Contracts

This section looks at the demand for the Support Analyst role in IT contracts within the Surrey region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Support Analyst
Location Aberdeen Ayrshire Barnet Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Beverley Bicester Birmingham Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Chatham Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chorley City of London Clapham Cleethorpes Cobham Colchester Congleton County Antrim Coventry Crawley Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Dorset Dudley Durham East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Essex Exeter Feltham Fleetwood Folkestone Gatwick Glasgow Gloucester Gloucestershire Gosport Grays Grimsby Guildford Halifax Hammersmith Hampshire Harpenden Harrogate Havant Heanor Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Home Counties Horsham Hounslow Huddersfield Hull Huntingdon Inverness Ipswich Kegworth Kent Knutsford Lancashire Lancaster Leatherhead Leeds Leicester Leicestershire Lewes Lincoln Lincolnshire Liverpool Livingston London Luton M4 Corridor Maidenhead Maidstone Manchester Mansfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Plymouth Poole Portsmouth Reading Reigate Renfrewshire Rickmansworth Runcorn Salford Salisbury Scotland Scunthorpe Sheffield Shropshire Slough Solihull Somerset South East South Shields South Wales South West South Yorkshire Southampton Spalding St Albans Staffordshire Staines Stevenage Stockton-on-Tees Stoke-on-Trent Stratford-upon-Avon Street Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Swansea Swindon Teesside Telford Thames Valley Thurrock Tonbridge Trowbridge Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Westminster Weybridge Wilmslow Wiltshire Winchester Windsor Wirral Witham Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	46	33
Rank change on same period last year	-13
Matching contract IT job ads	69	97
As % of all UK contract IT job ads sampled	0.092 %	0.098 %
As % of the category below	3.655 %	4.338 %
Daily rates quoted	12	15
Average minimum daily rate	£256	£221
Average daily rate	£273	£234
% change on same period last year	+16.87 %
Average maximum daily rate	£290	£246
UK excluding London average daily rate	£251	£227
% change on same period last year	+10.40 %
Hourly rates quoted	24	21
Average minimum hourly rate	£15.58	£17.10
Average hourly rate	£16.48	£17.49
% change on same period last year	-5.73 %
Average maximum hourly rate	£17.39	£17.88
UK excluding London average hourly rate	£18.12	£18.18
% change on same period last year	-0.32 %
Job Titles Surrey
Matching contract IT job ads	1888	2236
As % of all UK contract IT job ads sampled	2.517 %	2.262 %
Daily rates quoted	567	597
Average minimum daily rate	£317	£330
Average daily rate	£338	£348
% change on same period last year	-2.93 %
Average maximum daily rate	£358	£366
UK excluding London average daily rate	£357	£353
% change on same period last year	+1.09 %
Hourly rates quoted	227	280
Average minimum hourly rate	£19.71	£20.21
Average hourly rate	£21.02	£21.22
% change on same period last year	-0.95 %
Average maximum hourly rate	£22.33	£22.24
UK excluding London average hourly rate	£23.51	£25.99
% change on same period last year	-9.54 %
Support Analyst South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Surrey region.

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 25 July 2008.

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Surrey region.

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Surrey region over the 3 months to 25 July 2008.

Support Analyst
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Guildford	+11	10	-	-
Leatherhead	+6	6	£462	+285.41 %
Sunbury-on-Thames	-14	4	-	-
Epsom	-5	3	-	-
Reigate	+5	3	-	-
Chertsey	-	1	-	-
Camberley	-3	1	-	-
Staines	-10	1	-	-
Weybridge	-	1	-	-
Woking	-3	1	£175	-
Cobham	-	1	£200	-

Support Analyst South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 71 (48.63 %) Windows 2 38 (26.03 %) Microsoft 3 37 (25.34 %) MS Office 4 31 (21.23 %) Active Directory 5 23 (15.75 %) Windows 2000 6 21 (14.38 %) ITIL 6 21 (14.38 %) Windows XP 7 20 (13.70 %) MS Exchange 7 20 (13.70 %) MS Excel 8 19 (13.01 %) Citrix 9 17 (11.64 %) Finance 10 16 (10.96 %) Microsoft Certification 10 16 (10.96 %) UNIX 11 14 (9.589 %) SQL 11 14 (9.589 %) TCP/IP

12 13 (8.904 %) Oracle 12 13 (8.904 %) MCSE 13 12 (8.219 %) MCP 14 11 (7.534 %) Firewall 15 10 (6.849 %) IIS 15 10 (6.849 %) .NET 15 10 (6.849 %) Telecoms 16 9 (6.164 %) J2EE 16 9 (6.164 %) Java 16 9 (6.164 %) Linux 16 9 (6.164 %) Cisco 16 9 (6.164 %) HP 17 8 (5.479 %) BizTalk Server 17 8 (5.479 %) Commerce Server 17 8 (5.479 %) Systems Management Server (SMS)

Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 10 (6.849 %) .NET 2 9 (6.164 %) J2EE 3 8 (5.479 %) .NET Framework 4 2 (1.370 %) WebSphere 4 2 (1.370 %) XML 4 2 (1.370 %) XSLT 5 1 (0.685 %) ODBC 5 1 (0.685 %) RSS	Application Platforms 1 20 (13.70 %) MS Exchange 2 10 (6.849 %) IIS 3 8 (5.479 %) BizTalk Server 3 8 (5.479 %) Commerce Server 3 8 (5.479 %) SharePoint Server 2007 3 8 (5.479 %) Commerce Server 2007 4 7 (4.795 %) Exchange Server 2003 5 3 (2.055 %) SharePoint 5 3 (2.055 %) Exchange Server 2000 6 2 (1.370 %) Lotus Notes 6 2 (1.370 %) WebSphere MQ 6 2 (1.370 %) WebSphere Message Broker 7 1 (0.685 %) SharePoint Portal Server 7 1 (0.685 %) Office Project Server 7 1 (0.685 %) Exchange Server 2007 7 1 (0.685 %) Oracle Workflow 7 1 (0.685 %) Lotus Domino
Applications 1 37 (25.34 %) MS Office 2 20 (13.70 %) MS Excel 3 5 (3.425 %) MS PowerPoint 4 1 (0.685 %) MS Project	Business Applications 1 2 (1.370 %) Sophis VALUE 2 1 (0.685 %) Remedy AR System
Communications & Networking 1 14 (9.589 %) TCP/IP 2 11 (7.534 %) Firewall 3 7 (4.795 %) Internet 3 7 (4.795 %) DNS 4 6 (4.110 %) LAN 4 6 (4.110 %) ADSL 5 5 (3.425 %) WAN 5 5 (3.425 %) VPN 6 4 (2.740 %) DHCP 6 4 (2.740 %) MPLS 7 3 (2.055 %) SAN 8 2 (1.370 %) Intranet 8 2 (1.370 %) Broadband 8 2 (1.370 %) Wireless 9 1 (0.685 %) VLAN 9 1 (0.685 %) Cisco IPT 9 1 (0.685 %) Cisco PIX 9 1 (0.685 %) 3G 9 1 (0.685 %) ISDN 9 1 (0.685 %) SMTP	Database & Business Intelligence 1 8 (5.479 %) DB2 2 6 (4.110 %) MS Access 3 5 (3.425 %) SQL Server 4 4 (2.740 %) Crystal Reports 4 4 (2.740 %) Oracle Reports 4 4 (2.740 %) DataStage 5 2 (1.370 %) BusinessObjects 5 2 (1.370 %) Oracle 8/8i 6 1 (0.685 %) Oracle 9i 6 1 (0.685 %) MySQL 6 1 (0.685 %) Datawarehouse 6 1 (0.685 %) Oracle 10g 6 1 (0.685 %) SQL Server 2000 6 1 (0.685 %) Siebel EIM
General 1 17 (11.64 %) Finance 2 10 (6.849 %) Telecoms 3 6 (4.110 %) Insurance 4 4 (2.740 %) Pharmaceutical 4 4 (2.740 %) Chemicals 5 3 (2.055 %) Manufacturing 6 2 (1.370 %) Back Office 6 2 (1.370 %) Marketing 7 1 (0.685 %) Music 7 1 (0.685 %) Financial Institution 7 1 (0.685 %) Front Office 7 1 (0.685 %) Banking 7 1 (0.685 %) Education	Miscellaneous 1 8 (5.479 %) Blackberry 2 7 (4.795 %) PDA 3 6 (4.110 %) AS400 4 5 (3.425 %) Wiki 4 5 (3.425 %) Video Conferencing 4 5 (3.425 %) Mathematics 4 5 (3.425 %) Physics 4 5 (3.425 %) Computer Science 5 4 (2.740 %) Mainframe 5 4 (2.740 %) IBM Mainframe 6 2 (1.370 %) Clustering 6 2 (1.370 %) Management Information System 7 1 (0.685 %) Foreign Exchange (FX) 7 1 (0.685 %) HACMP 7 1 (0.685 %) Dutch Language 7 1 (0.685 %) French Language
Operating Systems 1 71 (48.63 %) Windows 2 23 (15.75 %) Windows 2000 3 21 (14.38 %) Windows XP 4 16 (10.96 %) UNIX 5 9 (6.164 %) Linux 6 7 (4.795 %) Windows NT 7 6 (4.110 %) Windows Server 2003 8 4 (2.740 %) MVS 9 2 (1.370 %) Mac OS X 9 2 (1.370 %) AIX 10 1 (0.685 %) NetWare 10 1 (0.685 %) Windows Vista	Processes & Methodologies 1 21 (14.38 %) ITIL 2 8 (5.479 %) Business Intelligence 2 8 (5.479 %) Scrum 2 8 (5.479 %) Agile Software Development 3 5 (3.425 %) Service Delivery 3 5 (3.425 %) Project Management 3 5 (3.425 %) Migration 4 4 (2.740 %) Business Analysis 4 4 (2.740 %) Incident Management 4 4 (2.740 %) Service Management 4 4 (2.740 %) ITSM 5 3 (2.055 %) Workflow 5 3 (2.055 %) PRINCE2 6 2 (1.370 %) CRM 6 2 (1.370 %) ERP 6 2 (1.370 %) Change Management 6 2 (1.370 %) Disaster Recovery 6 2 (1.370 %) Systems Analysis 6 2 (1.370 %) Problem Management 6 2 (1.370 %) Release Management
Programming Languages 1 14 (9.589 %) SQL 2 9 (6.164 %) Java 3 2 (1.370 %) PL/SQL 4 1 (0.685 %) C 4 1 (0.685 %) C# 4 1 (0.685 %) ABAP	Qualifications 1 16 (10.96 %) Microsoft Certification 2 13 (8.904 %) MCSE 3 12 (8.219 %) MCP 4 7 (4.795 %) Degree 5 4 (2.740 %) MCSA 6 2 (1.370 %) CCNA 6 2 (1.370 %) Cisco Certification 7 1 (0.685 %) PhD
Quality Assurance & Compliance 1 1 (0.685 %) GCP 1 1 (0.685 %) SLA	System Software 1 31 (21.23 %) Active Directory 2 5 (3.425 %) VMware Infrastructure 3 1 (0.685 %) Terminal Server 3 1 (0.685 %) ISA Server 3 1 (0.685 %) Backup Exec
Systems Management 1 8 (5.479 %) Systems Management Server (SMS) 2 7 (4.795 %) CONTROL-M 3 1 (0.685 %) HP Data Protector 3 1 (0.685 %) MOM	Vendors 1 38 (26.03 %) Microsoft 2 19 (13.01 %) Citrix 3 13 (8.904 %) Oracle 4 9 (6.164 %) Cisco 4 9 (6.164 %) HP 5 8 (5.479 %) VMware 6 6 (4.110 %) Remedy 6 6 (4.110 %) Red Hat 6 6 (4.110 %) CheckPoint 6 6 (4.110 %) IBM 7 5 (3.425 %) SAP 8 3 (2.055 %) Compaq 8 3 (2.055 %) Dell 8 3 (2.055 %) Lotus 8 3 (2.055 %) Agresso 9 2 (1.370 %) Sophis 9 2 (1.370 %) Altiris 9 2 (1.370 %) Siebel 9 2 (1.370 %) Avaya 9 2 (1.370 %) Novell