The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 55 78 68
Rank change year-on-year
+23 -10
Permanent jobs requiring a Support Analyst 214 158 201
As % of all permanent IT jobs located in Surrey 4.48% 3.35% 3.75%
As % of the Job Titles category 4.71% 3.50% 3.91%
Number of salaries quoted 198 147 190
Average salary £30,000 £30,000 £29,500
Average salary % change year-on-year
- +1.69%
90% offered a salary of more than £22,050 £20,300 £20,000
10% offered a salary of more than £52,500 £45,000 £43,650
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4546 4513 5147
As % of all permanent IT jobs located in Surrey 95.22% 95.68% 96.10%
Number of salaries quoted 3680 3646 4434
Average salary £45,000 £42,500 £42,000
Average salary % change year-on-year
+5.88% +1.19%
90% offered a salary of more than £25,500 £25,500 £25,500
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Surrey region.

Support Analyst Salary Trend in Surrey

Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Support Analyst across the Surrey region over the 3 months to 16 September 2014.

Support Analyst Salary Histogram in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +16 32 £31,000 +21.56% 2
Redhill -5 18 £30,000 -20.00% 2
Guildford +8 16 £30,000 - 1
Staines +18 10 £24,250 -34.45% 1
Epsom +1 9 £25,000 -28.57% 3
Chertsey - 7 £25,500 -
Reigate -26 4 £32,500 -2.25% 1
Dorking - 4 £20,000 - 1
Thames Ditton - 3 £25,000 -
Farnham +3 2 £28,000 +25.84%
Egham -4 2 £28,000 -34.11%
Leatherhead -15 2 £32,500 +51.16%
Weybridge -17 2 £27,000 +1.88%
Camberley -5 1 - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 16 September 2014, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 162 (47.37%) Windows
2 145 (42.40%) SQL
3 144 (42.11%) Microsoft
4 100 (29.24%) MS Excel
5 92 (26.90%) ITIL
6 74 (21.64%) Active Directory
7 68 (19.88%) Finance
8 64 (18.71%) MS Office
9 56 (16.37%) Citrix
10 53 (15.50%) SLA
11 52 (15.20%) Windows Server 2003
12 51 (14.91%) Windows Server 2008
13 47 (13.74%) Oracle
14 46 (13.45%) VMware
15 43 (12.57%) Microsoft Certification
16 41 (11.99%) .NET
16 41 (11.99%) Degree
17 39 (11.40%) Windows 7
17 39 (11.40%) Windows XP
18 34 (9.94%) Linux
19 33 (9.65%) Java
20 32 (9.36%) PL/SQL
20 32 (9.36%) MCP
20 32 (9.36%) TCP/IP
21 31 (9.06%) MCSE
21 31 (9.06%) Analytical Skills
22 28 (8.19%) SQL Server
23 27 (7.89%) Oracle EBS
23 27 (7.89%) Oracle EBS R12
24 26 (7.60%) Project Management

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 16 September 2014, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (7.31%) IIS
2 17 (4.97%) MS Exchange
3 12 (3.51%) Oracle Workflow
4 7 (2.05%) WebSphere
5 5 (1.46%) Exchange Server 2010
5 5 (1.46%) Exchange Server 2013
5 5 (1.46%) SharePoint
6 4 (1.17%) Tomcat
6 4 (1.17%) Exchange Server 2007
6 4 (1.17%) Exchange Server 2003
7 3 (0.88%) Blackberry Enterprise Server
7 3 (0.88%) OpenEdge
8 2 (0.58%) Apache
8 2 (0.58%) IBM Notes
8 2 (0.58%) WebSphere Application Server
9 1 (0.29%) Adobe CQ
9 1 (0.29%) Sitecore CMS
9 1 (0.29%) IBM HTTP Server
9 1 (0.29%) CMS
9 1 (0.29%) NetWeaver
Applications
1 100 (29.24%) MS Excel
2 64 (18.71%) MS Office
3 4 (1.17%) MS Visio
3 4 (1.17%) MS PowerPoint
3 4 (1.17%) InfoPath
4 2 (0.58%) MS Project
4 2 (0.58%) QuarkXPress
5 1 (0.29%) AutoCAD
Business Applications
1 27 (7.89%) Oracle EBS
1 27 (7.89%) Oracle EBS R12
2 15 (4.39%) Oracle HRMS
3 12 (3.51%) Oracle Financials
4 8 (2.34%) Oracle General Ledger
4 8 (2.34%) Oracle Payables
4 8 (2.34%) Oracle Receivables
4 8 (2.34%) Oracle Assets
5 7 (2.05%) Dynamics AX
6 5 (1.46%) Remedy ITSM
7 4 (1.17%) Oracle 11i
8 3 (0.88%) Academy Housing
8 3 (0.88%) arcHouse
9 2 (0.58%) SAP HR
10 1 (0.29%) Dynamics GP
10 1 (0.29%) Dynamics NAV
10 1 (0.29%) Dynamics CRM
10 1 (0.29%) CODA-Financials
Cloud Services
1 5 (1.46%) SaaS
2 4 (1.17%) Office 365
Communications & Networking
1 32 (9.36%) TCP/IP
2 19 (5.56%) Firewall
3 16 (4.68%) DNS
4 14 (4.09%) Internet
5 13 (3.80%) DHCP
6 12 (3.51%) VPN
7 8 (2.34%) LAN
7 8 (2.34%) SAN
8 7 (2.05%) VoIP
9 6 (1.75%) WAN
9 6 (1.75%) Ethernet
9 6 (1.75%) IP Telephony
10 5 (1.46%) NAS
10 5 (1.46%) VLAN
10 5 (1.46%) SSL
10 5 (1.46%) Broadband
11 4 (1.17%) IPsec
12 3 (0.88%) Wireless
13 2 (0.58%) MPLS
13 2 (0.58%) OSPF
Database & Business Intelligence
1 28 (8.19%) SQL Server
2 20 (5.85%) SQL Server Integration Services
3 12 (3.51%) Oracle Discoverer
4 8 (2.34%) Oracle Reports
4 8 (2.34%) MS Access
4 8 (2.34%) RDBMS
4 8 (2.34%) SQL Server 2008
4 8 (2.34%) Oracle BI Publisher
4 8 (2.34%) Relational Database
5 7 (2.05%) Oracle Database
5 7 (2.05%) Data Warehouse
5 7 (2.05%) MySQL
6 6 (1.75%) SQL Server 2005
7 5 (1.46%) Oracle Database 11g
8 4 (1.17%) DB2
9 3 (0.88%) SQL Server Reporting Services
9 3 (0.88%) Ingres
10 1 (0.29%) MaxDB
10 1 (0.29%) Data Mining
10 1 (0.29%) SQL Server 2000
Development Applications
1 8 (2.34%) Oracle Forms
2 4 (1.17%) Team Foundation Server
3 1 (0.29%) JUnit
3 1 (0.29%) Eclipse
General
1 68 (19.88%) Finance
2 17 (4.97%) Retail
3 13 (3.80%) Banking
4 10 (2.92%) Back Office
5 7 (2.05%) Retail Banking
5 7 (2.05%) Financial Institution
6 5 (1.46%) Publishing
6 5 (1.46%) Legal
7 4 (1.17%) Manufacturing
8 2 (0.58%) Telecoms
8 2 (0.58%) Law
8 2 (0.58%) Billing
8 2 (0.58%) Marketing
9 1 (0.29%) General Ledger
9 1 (0.29%) Advertising
Libraries, Frameworks & Software Standards
1 41 (11.99%) .NET
2 25 (7.31%) ASP.NET
3 22 (6.43%) HTML
4 20 (5.85%) CSS
5 9 (2.63%) jQuery
6 2 (0.58%) XML
6 2 (0.58%) J2EE
7 1 (0.29%) iBATIS
7 1 (0.29%) .NET Framework
7 1 (0.29%) Spring
7 1 (0.29%) Middleware
7 1 (0.29%) WebSphere MQ
7 1 (0.29%) JDBC
7 1 (0.29%) JSP
7 1 (0.29%) Servlets
Miscellaneous
1 31 (9.06%) Analytical Skills
2 17 (4.97%) Computer Science
3 16 (4.68%) Replication
4 13 (3.80%) Blackberry
5 11 (3.22%) Management Information System
6 10 (2.92%) LIMS
6 10 (2.92%) Open Source
7 7 (2.05%) Mathematics
7 7 (2.05%) Physics
8 6 (1.75%) Statistics
8 6 (1.75%) Video Conferencing
9 3 (0.88%) EPoS
10 2 (0.58%) User Experience
10 2 (0.58%) Wiki
11 1 (0.29%) Clustering
11 1 (0.29%) AS400
11 1 (0.29%) NHS
11 1 (0.29%) Firmware
Operating Systems
1 162 (47.37%) Windows
2 52 (15.20%) Windows Server 2003
3 51 (14.91%) Windows Server 2008
4 39 (11.40%) Windows 7
4 39 (11.40%) Windows XP
5 34 (9.94%) Linux
6 18 (5.26%) Windows Server 2012
7 15 (4.39%) UNIX
8 12 (3.51%) Windows 8
9 8 (2.34%) Windows Vista
10 5 (1.46%) CentOS
10 5 (1.46%) Red Hat Enterprise Linux
11 3 (0.88%) Mac OS
12 2 (0.58%) Windows 2000
13 1 (0.29%) Android
13 1 (0.29%) Windows 2000 Server
13 1 (0.29%) Ubuntu
13 1 (0.29%) SUSE
13 1 (0.29%) Debian
13 1 (0.29%) zOS
Processes & Methodologies
1 92 (26.90%) ITIL
2 26 (7.60%) Project Management
3 20 (5.85%) Change Management
4 19 (5.56%) Service Management
5 18 (5.26%) Software Engineering
6 14 (4.09%) Continuous Improvement
6 14 (4.09%) E-Commerce
6 14 (4.09%) ITSM
7 13 (3.80%) ERP
8 12 (3.51%) Business Intelligence
8 12 (3.51%) Workflow
8 12 (3.51%) Incident Management
9 10 (2.92%) Web Development
10 7 (2.05%) Service Delivery
11 6 (1.75%) Stakeholder Management
11 6 (1.75%) Agile Software Development
11 6 (1.75%) Release Management
11 6 (1.75%) Load Balancing
12 5 (1.46%) Software Deployment
12 5 (1.46%) Unit Testing
Programming Languages
1 145 (42.40%) SQL
2 33 (9.65%) Java
3 32 (9.36%) PL/SQL
4 24 (7.02%) T-SQL
5 21 (6.14%) C#
6 20 (5.85%) C++
7 16 (4.68%) JavaScript
8 9 (2.63%) PHP
9 5 (1.46%) Shell Script
9 5 (1.46%) C
10 4 (1.17%) Perl
10 4 (1.17%) Bash Shell
11 3 (0.88%) Progress 4GL
12 2 (0.58%) VB.NET
13 1 (0.29%) R
13 1 (0.29%) PowerShell
13 1 (0.29%) Ruby
13 1 (0.29%) Tcl
13 1 (0.29%) ABAP
13 1 (0.29%) Python
Qualifications
1 43 (12.57%) Microsoft Certification
2 41 (11.99%) Degree
3 32 (9.36%) MCP
4 31 (9.06%) MCSE
5 19 (5.56%) Security Cleared
6 10 (2.92%) SC Cleared
7 9 (2.63%) CCNA
7 9 (2.63%) Cisco Certification
8 8 (2.34%) MCITP
9 6 (1.75%) ITIL Certification
10 5 (1.46%) CTC Cleared
10 5 (1.46%) ITIL Foundation Certificate
11 4 (1.17%) MCSA
12 2 (0.58%) A+ Certification
12 2 (0.58%) CCA
12 2 (0.58%) Citrix Certification
12 2 (0.58%) Network+ Certification
13 1 (0.29%) MCDST
13 1 (0.29%) MCTS
13 1 (0.29%) SAP Certification
Quality Assurance & Compliance
1 53 (15.50%) SLA
2 6 (1.75%) ISO 9001
2 6 (1.75%) ISO/IEC 27001
System Software
1 74 (21.64%) Active Directory
2 17 (4.97%) VMware Infrastructure
3 12 (3.51%) vSphere
4 8 (2.34%) Hyper-V
5 7 (2.05%) Citrix Presentation Server
6 5 (1.46%) XenApp
6 5 (1.46%) XenDesktop
7 3 (0.88%) XenServer
8 2 (0.58%) vCloud
9 1 (0.29%) VMware ESX
9 1 (0.29%) Terminal Services
Systems Management
1 15 (4.39%) SCCM
2 4 (1.17%) Systems Management Server (SMS)
2 4 (1.17%) Backup Exec
3 3 (0.88%) DameWare
3 3 (0.88%) ZENworks
4 1 (0.29%) Red Hat Satellite
4 1 (0.29%) OpenAM
4 1 (0.29%) NetBackup
Vendors
1 144 (42.11%) Microsoft
2 56 (16.37%) Citrix
3 47 (13.74%) Oracle
4 46 (13.45%) VMware
5 14 (4.09%) Cisco
6 12 (3.51%) SAP
7 5 (1.46%) HP
7 5 (1.46%) Apple
7 5 (1.46%) Remedy
8 4 (1.17%) Symantec
8 4 (1.17%) CommVault
8 4 (1.17%) Avaya
8 4 (1.17%) IBM
9 3 (0.88%) Northgate
9 3 (0.88%) Civica
9 3 (0.88%) Capita
9 3 (0.88%) Orchard
9 3 (0.88%) Adobe
9 3 (0.88%) Interwoven
9 3 (0.88%) Novell
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 21 hours ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: Yesterday
Epsom
Reed Technology - UK Posting Account
Salary: £27000 - £30000 per annum
Posted: Yesterday
Woking
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + bens
Posted: 4 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £20,000 to £20,000 per annum + Bens
Posted: 4 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £23000 per annum + Package
Posted: 5 days ago
Guildford, Surrey
Clearwater People Solutions
Salary: £45000 - £50000 Per Annum
Posted: 6 days ago
Epsom
Hays IT - Uk Posting account
Salary: £20000.00 - £30000.00 per annum
Posted: 11 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 11 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: £30,000 to £45,000 + generous bonus + bens
Posted: 21 days ago