The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 72 116 108
Rank change year-on-year
+44 -8
Permanent jobs requiring a Support Analyst 156 108 126
As % of all permanent IT jobs located in Surrey 3.39% 2.05% 2.34%
As % of the Job Titles category 3.57% 2.16% 2.44%
Number of salaries quoted 150 103 121
Average salary £26,500 £29,000 £28,000
Average salary % change year-on-year
-8.62% +3.57%
90% offered a salary of more than £21,000 £19,500 £19,950
10% offered a salary of more than £42,500 £45,000 £43,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4367 5007 5168
As % of all permanent IT jobs located in Surrey 94.83% 95.26% 95.83%
Number of salaries quoted 3629 4100 4114
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Surrey region.

Support Analyst Salary Trend in Surrey

Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Support Analyst across the Surrey region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +35 35 £26,500 -10.16% 2
Woking +24 30 £24,250 +7.77%
Reigate +15 18 £23,000 -16.36%
Redhill - 9 £21,750 -
Cobham +1 7 £25,000 -9.09%
Epsom -2 5 £20,250 -5.81% 1
Staines -11 5 £28,000 -53.33%
Esher - 2 £31,000 -
Weybridge - 2 £29,000 -
Leatherhead -1 1 £22,500 -36.61%
Sunbury-on-Thames - 1 £16,000 -
Farnham - 1 £40,000 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 24 April 2015, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 158 (51.63%) Microsoft
2 148 (48.37%) Windows
3 120 (39.22%) MS Excel
4 95 (31.05%) Citrix
5 86 (28.10%) Active Directory
6 79 (25.82%) SQL
6 79 (25.82%) ITIL
7 72 (23.53%) Finance
8 66 (21.57%) MS Office
9 54 (17.65%) SQL Server
10 48 (15.69%) Windows 7
11 46 (15.03%) Analytical Skills
12 39 (12.75%) XenApp
12 39 (12.75%) Service Management
13 38 (12.42%) XenDesktop
14 36 (11.76%) Firewall
14 36 (11.76%) LAN
14 36 (11.76%) WAN
15 35 (11.44%) Oracle
16 33 (10.78%) Degree
17 32 (10.46%) MCP
17 32 (10.46%) Windows Server 2008
18 31 (10.13%) MS PowerPoint
19 30 (9.80%) MS Exchange
19 30 (9.80%) HP
20 29 (9.48%) SAP
21 27 (8.82%) DNS
21 27 (8.82%) SCCM
22 26 (8.50%) SLA
22 26 (8.50%) DHCP

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 24 April 2015, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (9.80%) MS Exchange
2 20 (6.54%) SharePoint
3 16 (5.23%) IIS
4 10 (3.27%) WorkSite
5 8 (2.61%) Blackberry Enterprise Server
6 6 (1.96%) Exchange Server 2010
6 6 (1.96%) WebLogic
7 4 (1.31%) Apache
7 4 (1.31%) Exchange Server 2007
8 2 (0.65%) Lync
8 2 (0.65%) Exchange Server 2013
9 1 (0.33%) Oracle SOA Suite
9 1 (0.33%) SharePoint 2010
9 1 (0.33%) Tomcat
9 1 (0.33%) JBoss
9 1 (0.33%) OpenEdge
Applications
1 120 (39.22%) MS Excel
2 66 (21.57%) MS Office
3 31 (10.13%) MS PowerPoint
4 6 (1.96%) Spreadsheet
5 2 (0.65%) MS Visio
Business Applications
1 10 (3.27%) SAP SD
2 5 (1.63%) assyst
2 5 (1.63%) Remedy ITSM
3 4 (1.31%) Oracle Cash Management
3 4 (1.31%) SAP MM
4 3 (0.98%) SAP FI
5 2 (0.65%) SAP PS
5 2 (0.65%) SAP FI/CO
5 2 (0.65%) SAP CO
6 1 (0.33%) SAP ERP
6 1 (0.33%) Oracle EBS
6 1 (0.33%) MetaTrader
Cloud Services
1 12 (3.92%) Microsoft Azure
2 7 (2.29%) Amazon AWS
2 7 (2.29%) Office 365
Communications & Networking
1 36 (11.76%) LAN
1 36 (11.76%) WAN
1 36 (11.76%) Firewall
2 27 (8.82%) DNS
3 26 (8.50%) TCP/IP
3 26 (8.50%) DHCP
4 16 (5.23%) VoIP
5 12 (3.92%) Internet
6 11 (3.59%) VPN
7 4 (1.31%) ATM
8 2 (0.65%) NetScaler
9 1 (0.33%) Extranet
9 1 (0.33%) Broadband
9 1 (0.33%) PBX
9 1 (0.33%) ADSL
9 1 (0.33%) Ethernet
9 1 (0.33%) SAN
9 1 (0.33%) Intranet
9 1 (0.33%) IP Telephony
9 1 (0.33%) VLAN
Database & Business Intelligence
1 54 (17.65%) SQL Server
2 15 (4.90%) Oracle Database
3 9 (2.94%) MySQL
3 9 (2.94%) MS Access
4 4 (1.31%) Oracle Reports
5 2 (0.65%) Oracle Database 11g
6 1 (0.33%) Big Data
6 1 (0.33%) Oracle9i Database
6 1 (0.33%) Data Mining
6 1 (0.33%) SQL Server Integration Services
Development Applications
1 1 (0.33%) JUnit
1 1 (0.33%) Eclipse
General
1 72 (23.53%) Finance
2 17 (5.56%) Law
3 12 (3.92%) Back Office
4 10 (3.27%) Billing
5 8 (2.61%) Financial Institution
6 6 (1.96%) Marketing
7 5 (1.63%) Legal
8 4 (1.31%) Advertising
8 4 (1.31%) Banking
8 4 (1.31%) General Ledger
9 2 (0.65%) Telecoms
9 2 (0.65%) Front Office
10 1 (0.33%) Electronics
10 1 (0.33%) Retail
10 1 (0.33%) Pharmaceutical
10 1 (0.33%) Dutch Language
10 1 (0.33%) French Language
10 1 (0.33%) German Language
Libraries, Frameworks & Software Standards
1 12 (3.92%) .NET
2 8 (2.61%) HTML
3 7 (2.29%) CSS
4 3 (0.98%) XML
4 3 (0.98%) Middleware
4 3 (0.98%) ASP.NET
5 1 (0.33%) Spring
5 1 (0.33%) .NET Framework
5 1 (0.33%) iBATIS
5 1 (0.33%) JSP
5 1 (0.33%) Servlets
5 1 (0.33%) SOAP
5 1 (0.33%) Web Services
Miscellaneous
1 46 (15.03%) Analytical Skills
2 23 (7.52%) Blackberry
3 18 (5.88%) User Experience
4 13 (4.25%) Management Information System
5 11 (3.59%) Computer Science
6 5 (1.63%) iPhone
6 5 (1.63%) Mathematics
7 3 (0.98%) AS400
7 3 (0.98%) Mobile Computing
7 3 (0.98%) Smartcard
8 2 (0.65%) Video Conferencing
8 2 (0.65%) Physics
8 2 (0.65%) Chemistry
8 2 (0.65%) Biology
9 1 (0.33%) SecurID
9 1 (0.33%) Smartphone
9 1 (0.33%) Statistics
9 1 (0.33%) Client/Server
9 1 (0.33%) Foreign Exchange (FX)
9 1 (0.33%) NHS
Operating Systems
1 148 (48.37%) Windows
2 48 (15.69%) Windows 7
3 32 (10.46%) Windows Server 2008
4 24 (7.84%) Windows Server 2003
5 17 (5.56%) UNIX
6 14 (4.58%) Windows XP
7 11 (3.59%) Mac OS
8 9 (2.94%) Windows Server 2012
9 8 (2.61%) Linux
10 5 (1.63%) Solaris
11 4 (1.31%) Apple iOS
12 3 (0.98%) SUSE
13 2 (0.65%) Red Hat Enterprise Linux
14 1 (0.33%) Windows 8
14 1 (0.33%) CentOS
14 1 (0.33%) Debian
14 1 (0.33%) Ubuntu
14 1 (0.33%) Windows 2000
Processes & Methodologies
1 79 (25.82%) ITIL
2 39 (12.75%) Service Management
3 24 (7.84%) ERP
3 24 (7.84%) Problem Management
4 21 (6.86%) Line Management
5 20 (6.54%) Service Delivery
5 20 (6.54%) Incident Management
6 19 (6.21%) Workflow
7 15 (4.90%) Project Management
8 14 (4.58%) Project Planning
9 13 (4.25%) Agile Software Development
10 12 (3.92%) Risk Management
10 12 (3.92%) Mentoring
11 11 (3.59%) Document Management
12 10 (3.27%) ITSM
12 10 (3.27%) Integration Testing
12 10 (3.27%) Root Cause Analysis
13 9 (2.94%) Software Engineering
13 9 (2.94%) E-Commerce
13 9 (2.94%) Workflow Management
Programming Languages
1 79 (25.82%) SQL
2 13 (4.25%) Java
3 12 (3.92%) C#
4 7 (2.29%) JavaScript
5 5 (1.63%) VBA
6 4 (1.31%) C
6 4 (1.31%) VB.NET
7 3 (0.98%) Perl
7 3 (0.98%) C++
8 2 (0.65%) PowerShell
9 1 (0.33%) Progress 4GL
9 1 (0.33%) Shell Script
9 1 (0.33%) T-SQL
9 1 (0.33%) PHP
9 1 (0.33%) PL/SQL
Qualifications
1 33 (10.78%) Degree
2 32 (10.46%) MCP
3 19 (6.21%) Microsoft Certification
3 19 (6.21%) A+ Certification
4 12 (3.92%) ITIL Certification
5 11 (3.59%) ITIL Foundation Certificate
6 7 (2.29%) MCSE
7 5 (1.63%) Sun Certification
8 4 (1.31%) MCITP
8 4 (1.31%) SAP Certification
9 3 (0.98%) CCNA
9 3 (0.98%) Citrix Certification
9 3 (0.98%) Cisco Certification
9 3 (0.98%) HND
10 2 (0.65%) VMware Certified Professional (VCP)
11 1 (0.33%) CCIA
11 1 (0.33%) MCSA
Quality Assurance & Compliance
1 26 (8.50%) SLA
2 8 (2.61%) QA
3 5 (1.63%) ISO/IEC 27001
4 4 (1.31%) ISO 9001
System Software
1 86 (28.10%) Active Directory
2 39 (12.75%) XenApp
3 38 (12.42%) XenDesktop
4 19 (6.21%) Citrix Presentation Server
5 12 (3.92%) VMware Infrastructure
6 10 (3.27%) Hyper-V
7 5 (1.63%) vSphere
8 3 (0.98%) vCloud
9 2 (0.65%) VMware ESXi
9 2 (0.65%) XenServer
9 2 (0.65%) Terminal Services
10 1 (0.33%) KVM
Systems Management
1 27 (8.82%) SCCM
2 5 (1.63%) HP Quality Center
3 3 (0.98%) SCOM
4 1 (0.33%) Red Hat Satellite
4 1 (0.33%) WSUS
Vendors
1 158 (51.63%) Microsoft
2 95 (31.05%) Citrix
3 35 (11.44%) Oracle
4 30 (9.80%) HP
5 29 (9.48%) SAP
6 21 (6.86%) VMware
7 11 (3.59%) TOWER Software
7 11 (3.59%) Epicor
8 9 (2.94%) FrontRange
9 7 (2.29%) LANDesk
10 5 (1.63%) Remedy
10 5 (1.63%) ServiceNow
11 4 (1.31%) Nimsoft
11 4 (1.31%) MobileIron
11 4 (1.31%) Ariba
11 4 (1.31%) Sun
12 3 (0.98%) Cisco
12 3 (0.98%) Cognos
12 3 (0.98%) Red Hat
12 3 (0.98%) AppSense
Guildford, Surrey
TLP Consultancy Ltd.
Salary: £25000 - £40000 per annum
Posted: Yesterday
Epsom, Surrey
Aon
Salary: Competitive salary plus bonus
Posted: Yesterday
Surrey
Quantica Technology - London
Salary: £40000 - £60000 per annum + Benefits
Posted: 4 days ago
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: 4 days ago
Surrey
NFP Group Ltd
Salary: £50000 - £65000 per annum + 10% BONUS & PACKAGE
Posted: 4 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £50000 - £55000 per annum + benefits
Posted: 5 days ago
Surrey
NFP Group Ltd
Salary: £50000 - £65000 per annum + Bonus & Package
Posted: 17 days ago