The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 113 102 69
Rank change year-on-year
-11 -33
Permanent jobs requiring a Support Analyst 110 122 228
As % of all permanent IT jobs located in Surrey 2.07% 2.30% 3.75%
As % of the Job Titles category 2.18% 2.40% 3.93%
Number of salaries quoted 105 118 202
Average salary £29,000 £29,000 £33,500
Average salary % change year-on-year
- -13.43%
90% offered a salary of more than £19,700 £19,850 £21,750
10% offered a salary of more than £45,000 £43,500 £47,750
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
5057 5073 5795
As % of all permanent IT jobs located in Surrey 95.18% 95.83% 95.44%
Number of salaries quoted 4134 4028 5080
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
South East

Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Surrey

Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Surrey region.

Support Analyst Salary Trend in Surrey

Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Support Analyst across the Surrey region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Guildford -2 13 £29,500 +28.12%
Epsom -11 11 £21,500 -14.00%
Woking -17 11 £22,500 -18.18% 2
Staines - 8 £60,000 - 1
Reigate -1 7 £27,500 -36.78%
Chertsey -14 5 £35,000 +48.93%
Camberley +11 3 £29,000 -
Dorking +4 3 £19,500 -51.25% 3
Leatherhead -20 3 £35,500 +82.05%
Egham - 2 £30,728 -
Cobham - 1 £27,500 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 121 (50.42%) Windows
2 113 (47.08%) Microsoft
3 72 (30.00%) ITIL
4 64 (26.67%) MS Excel
5 60 (25.00%) Active Directory
6 51 (21.25%) Microsoft Certification
7 48 (20.00%) MS Office
7 48 (20.00%) SQL
8 42 (17.50%) MCSE
8 42 (17.50%) SLA
9 38 (15.83%) MCP
9 38 (15.83%) Finance
10 36 (15.00%) SQL Server
10 36 (15.00%) Windows Server 2008
11 34 (14.17%) Degree
12 31 (12.92%) Oracle
12 31 (12.92%) Windows XP
13 30 (12.50%) VMware
14 28 (11.67%) Software Engineering
14 28 (11.67%) Citrix
15 27 (11.25%) Windows 7
16 24 (10.00%) Windows Server 2003
17 22 (9.17%) LIMS
17 22 (9.17%) Cisco
17 22 (9.17%) MS Exchange
18 20 (8.33%) MCITP
19 19 (7.92%) Firewall
19 19 (7.92%) UNIX
19 19 (7.92%) Blackberry
19 19 (7.92%) VMware Infrastructure

Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (9.17%) MS Exchange
2 18 (7.50%) IIS
3 7 (2.92%) Exchange Server 2003
3 7 (2.92%) NetWeaver
4 6 (2.50%) Blackberry Enterprise Server
4 6 (2.50%) SharePoint
5 4 (1.67%) ColdFusion
5 4 (1.67%) SharePoint 2010
6 3 (1.25%) Exchange Server 2007
6 3 (1.25%) Exchange Server 2010
7 2 (0.83%) Oracle Workflow
7 2 (0.83%) IBM Notes
7 2 (0.83%) Lync
7 2 (0.83%) WordPress
7 2 (0.83%) WorkSite
8 1 (0.42%) Joomla!
8 1 (0.42%) Drupal
8 1 (0.42%) Exchange Server 2013
8 1 (0.42%) SAS
8 1 (0.42%) Apache
Applications
1 64 (26.67%) MS Excel
2 48 (20.00%) MS Office
3 8 (3.33%) MS Visio
4 3 (1.25%) MS PowerPoint
5 1 (0.42%) Spreadsheet
Business Applications
1 6 (2.50%) Oracle EBS R12
2 4 (1.67%) Oracle EBS
2 4 (1.67%) Remedy ITSM
3 3 (1.25%) Oracle General Ledger
3 3 (1.25%) Oracle Payables
3 3 (1.25%) Oracle Receivables
3 3 (1.25%) Oracle Assets
3 3 (1.25%) Oracle Financials
3 3 (1.25%) Agresso
3 3 (1.25%) Academy Housing
3 3 (1.25%) arcHouse
4 2 (0.83%) Dynamics AX
4 2 (0.83%) Oracle Applications
4 2 (0.83%) Oracle CRM
4 2 (0.83%) ResourceLink
5 1 (0.42%) Line 50
5 1 (0.42%) Hyperion Planning
5 1 (0.42%) Oracle Cash Management
5 1 (0.42%) Oracle 11i
5 1 (0.42%) Oracle SCM
Cloud Services
1 4 (1.67%) Microsoft Azure
2 1 (0.42%) Office 365
Communications & Networking
1 19 (7.92%) Firewall
2 13 (5.42%) TCP/IP
2 13 (5.42%) VPN
3 11 (4.58%) DNS
3 11 (4.58%) Internet
4 10 (4.17%) SAN
5 7 (2.92%) DHCP
6 5 (2.08%) SSL
7 4 (1.67%) VoIP
8 3 (1.25%) LAN
8 3 (1.25%) IP Telephony
9 2 (0.83%) Wireless
9 2 (0.83%) WAN
9 2 (0.83%) Ethernet
9 2 (0.83%) HTTP
9 2 (0.83%) VLAN
10 1 (0.42%) Wireshark
10 1 (0.42%) iSCSI
10 1 (0.42%) Asterisk PBX
10 1 (0.42%) PBX
Database & Business Intelligence
1 36 (15.00%) SQL Server
2 11 (4.58%) MySQL
3 7 (2.92%) MaxDB
3 7 (2.92%) DB2
4 6 (2.50%) Oracle Database
5 5 (2.08%) SQL Server 2008
5 5 (2.08%) SAP BW
5 5 (2.08%) SAP BI
5 5 (2.08%) BusinessObjects
5 5 (2.08%) SQL Server 2005
6 3 (1.25%) Oracle BI EE
6 3 (1.25%) Relational Database
6 3 (1.25%) RDBMS
6 3 (1.25%) Ingres
6 3 (1.25%) MS Access
6 3 (1.25%) Oracle Reports
6 3 (1.25%) SQL Server Reporting Services
7 2 (0.83%) Oracle Database 10g
7 2 (0.83%) Crystal Reports
7 2 (0.83%) Oracle BI Publisher
Development Applications
1 3 (1.25%) Eclipse
2 2 (0.83%) Oracle Forms
3 1 (0.42%) Team Foundation Server
3 1 (0.42%) Subversion
General
1 38 (15.83%) Finance
2 11 (4.58%) Back Office
3 9 (3.75%) Law
4 8 (3.33%) Legal
5 6 (2.50%) Manufacturing
5 6 (2.50%) Marketing
6 2 (0.83%) Retail
7 1 (0.42%) French Language
7 1 (0.42%) German Language
7 1 (0.42%) Spanish Language
7 1 (0.42%) Financial Institution
7 1 (0.42%) Electronics
7 1 (0.42%) Telecoms
7 1 (0.42%) Advertising
7 1 (0.42%) Banking
Libraries, Frameworks & Software Standards
1 13 (5.42%) HTML
2 12 (5.00%) CSS
3 11 (4.58%) .NET
4 3 (1.25%) XML
5 2 (0.83%) Middleware
5 2 (0.83%) jQuery
6 1 (0.42%) Ext JS
6 1 (0.42%) Twitter Bootstrap
6 1 (0.42%) EDI
6 1 (0.42%) JSP
6 1 (0.42%) ASP.NET
6 1 (0.42%) J2EE
Miscellaneous
1 22 (9.17%) LIMS
2 19 (7.92%) Blackberry
3 7 (2.92%) Management Information System
4 5 (2.08%) Clustering
5 3 (1.25%) Video Conferencing
6 2 (0.83%) Statistics
6 2 (0.83%) Computer Science
6 2 (0.83%) PKI
7 1 (0.42%) Smartphone
7 1 (0.42%) PDA
7 1 (0.42%) Fat Client
7 1 (0.42%) Data Integration
7 1 (0.42%) iSeries
7 1 (0.42%) Enterprise Software
7 1 (0.42%) EPoS
7 1 (0.42%) NHS
7 1 (0.42%) Thin Client
Operating Systems
1 121 (50.42%) Windows
2 36 (15.00%) Windows Server 2008
3 31 (12.92%) Windows XP
4 27 (11.25%) Windows 7
5 24 (10.00%) Windows Server 2003
6 19 (7.92%) UNIX
7 11 (4.58%) Linux
8 10 (4.17%) Windows 2000 Server
8 10 (4.17%) Windows 8
9 7 (2.92%) Windows 2000
10 3 (1.25%) Windows Vista
11 2 (0.83%) Windows Server 2012
12 1 (0.42%) Android
Processes & Methodologies
1 72 (30.00%) ITIL
2 28 (11.67%) Software Engineering
3 14 (5.83%) Service Management
3 14 (5.83%) Problem Management
4 12 (5.00%) Incident Management
5 10 (4.17%) E-Commerce
6 9 (3.75%) ITSM
7 8 (3.33%) Change Management
7 8 (3.33%) Business Intelligence
8 7 (2.92%) Release Management
8 7 (2.92%) Continuous Improvement
8 7 (2.92%) E-business
8 7 (2.92%) Knowledge Management
8 7 (2.92%) Information Management
8 7 (2.92%) Document Management
9 6 (2.50%) Performance Tuning
10 5 (2.08%) Technical Architecture
10 5 (2.08%) Service Desk Management
11 4 (1.67%) Data Analysis
11 4 (1.67%) Project Management
Programming Languages
1 48 (20.00%) SQL
2 11 (4.58%) Java
2 11 (4.58%) PHP
3 10 (4.17%) PL/SQL
3 10 (4.17%) C
4 9 (3.75%) JavaScript
5 8 (3.33%) C++
6 7 (2.92%) Korn
6 7 (2.92%) ABAP
6 7 (2.92%) Shell Script
7 4 (1.67%) C#
8 3 (1.25%) T-SQL
9 2 (0.83%) PowerShell
10 1 (0.42%) Python
10 1 (0.42%) Perl
10 1 (0.42%) Ruby
Qualifications
1 51 (21.25%) Microsoft Certification
2 42 (17.50%) MCSE
3 38 (15.83%) MCP
4 34 (14.17%) Degree
5 20 (8.33%) MCITP
6 15 (6.25%) MCSA
6 15 (6.25%) ITIL Certification
7 9 (3.75%) SAP Certification
8 4 (1.67%) Citrix Certification
9 3 (1.25%) CCA
9 3 (1.25%) A+ Certification
10 2 (0.83%) MOS
10 2 (0.83%) Cisco Certification
10 2 (0.83%) CCNA
11 1 (0.42%) SC Cleared
11 1 (0.42%) Security Cleared
11 1 (0.42%) CCEE
11 1 (0.42%) HND
11 1 (0.42%) Network+ Certification
11 1 (0.42%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 42 (17.50%) SLA
2 8 (3.33%) QA
3 5 (2.08%) ISO/IEC 27001
4 2 (0.83%) ISO 9001
5 1 (0.42%) Data Quality
System Software
1 60 (25.00%) Active Directory
2 19 (7.92%) VMware Infrastructure
3 6 (2.50%) VMware ESX
3 6 (2.50%) Terminal Services
3 6 (2.50%) Hyper-V
3 6 (2.50%) XenApp
4 5 (2.08%) vSphere
5 2 (0.83%) Microsoft App-V
5 2 (0.83%) XenServer
5 2 (0.83%) XenDesktop
Systems Management
1 8 (3.33%) SCCM
2 6 (2.50%) DameWare
3 4 (1.67%) NetBackup
3 4 (1.67%) Backup Exec
4 3 (1.25%) Systems Management Server (SMS)
5 2 (0.83%) ZENworks
5 2 (0.83%) Cisco UCCX
6 1 (0.42%) ServiceCenter
6 1 (0.42%) SCOM
6 1 (0.42%) Norton AntiVirus
Vendors
1 113 (47.08%) Microsoft
2 31 (12.92%) Oracle
3 30 (12.50%) VMware
4 28 (11.67%) Citrix
5 22 (9.17%) Cisco
6 15 (6.25%) SAP
7 10 (4.17%) HP
8 7 (2.92%) Remedy
9 5 (2.08%) Business Objects
9 5 (2.08%) Symantec
9 5 (2.08%) Apple
9 5 (2.08%) Northgate
10 4 (1.67%) LANDesk
11 3 (1.25%) McAfee
11 3 (1.25%) Interwoven
11 3 (1.25%) Avaya
11 3 (1.25%) Lotus
11 3 (1.25%) CommVault
11 3 (1.25%) Civica
11 3 (1.25%) Capita
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 17 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £22000 - £25000 per annum + ben+training
Posted: 17 hours ago
Surrey
Millshill Recruitment Ltd
Salary: From £23,000 to £28,000 per annum
Posted: 21 hours ago
Staines, Middlesex
Ashdown IT
Salary: £22000 - £27000 per annum + Excellent Benefits
Posted: 3 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Woking, Surrey
Venturi
Salary: £33000 - £35000 per annum + 5k bonus + bens
Posted: 6 days ago
Surrey
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Penson and 2.5k Bonus
Posted: 7 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 14 days ago
Woking, Surrey
Brightred Resourcing
Salary: £30,000 - £40,000 per year
Posted: 24 days ago