The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 29 23 25
Rank change year-on-year
-6 +2
Contract jobs citing Service Delivery 47 26 2
As % of all contract IT jobs located in Tyne and Wear 5.80% 6.13% 0.97%
As % of the Processes & Methodologies category 7.10% 7.69% 1.34%
Number of daily rates quoted 34 21 1
Average daily rate
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of your Daily Rate
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£375 £375 £180
Average daily rate % change year-on-year
- +108.33%
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 2 0 0
Average hourly rate £18.00 - -
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
662 338 149
As % of all contract IT jobs located in Tyne and Wear 81.63% 79.72% 72.33%
Number of daily rates quoted 446 232 74
Average daily rate £430 £368 £350
Average daily rate % change year-on-year
+17.00% +5.00%
90% offered a daily rate of more than £280 £258 £235
10% offered a daily rate of more than £578 £500 £750
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 23 16 8
Average hourly rate £22.75 £18.53 £17.00
Average hourly rate % change year-on-year
+22.77% +9.00%
90% offered a hourly rate of more than £12.35 £16.90 £16.20
10% offered a hourly rate of more than £42.95 £40.00 £19.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 28 August 2015.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 28 August 2015.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -8 44 £375 - 3
Prudhoe - 1 - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 August 2015, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 23 (39.66%) Security Cleared
2 19 (32.76%) ITIL
2 19 (32.76%) Windows
2 19 (32.76%) Microsoft
3 18 (31.03%) Project Management
3 18 (31.03%) Service Management
3 18 (31.03%) Supplier Management
4 15 (25.86%) MS Excel
4 15 (25.86%) MS Office
4 15 (25.86%) SC Cleared
5 11 (18.97%) Problem Management
6 10 (17.24%) HP
7 8 (13.79%) C
8 7 (12.07%) SQL
8 7 (12.07%) VBScript
8 7 (12.07%) SQL Server
8 7 (12.07%) VB.NET
8 7 (12.07%) VBA
8 7 (12.07%) .NET
8 7 (12.07%) N-Tier
8 7 (12.07%) Business Intelligence
8 7 (12.07%) Data Management
8 7 (12.07%) Change Management
8 7 (12.07%) Business Continuity
8 7 (12.07%) SQL Server Integration Services
8 7 (12.07%) Incident Management
8 7 (12.07%) SQL Server 2005
8 7 (12.07%) SQL Server 2008
8 7 (12.07%) Microsoft Office Automation
9 6 (10.34%) Agile Project Management

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.62%) WebSphere Application Server
1 5 (8.62%) WebLogic
1 5 (8.62%) Tuxedo
1 5 (8.62%) MQSeries
1 5 (8.62%) Oracle HTTP Server
1 5 (8.62%) Oracle Application Server
1 5 (8.62%) AquaLogic
1 5 (8.62%) WebSphere
2 4 (6.90%) SharePoint
3 1 (1.72%) MS Exchange
Applications
1 15 (25.86%) MS Office
1 15 (25.86%) MS Excel
2 5 (8.62%) MS PowerPoint
Communications & Networking
1 6 (10.34%) SSL
2 2 (3.45%) SAN
2 2 (3.45%) Firewall
2 2 (3.45%) Cisco IOS
2 2 (3.45%) Network Security
2 2 (3.45%) LAN
2 2 (3.45%) WAN
2 2 (3.45%) Junos
3 1 (1.72%) F5 BIG-IP LTM
3 1 (1.72%) F5 BIG-IP GTM
3 1 (1.72%) DNS
3 1 (1.72%) Cisco ASA
Database & Business Intelligence
1 7 (12.07%) SQL Server
1 7 (12.07%) SQL Server 2005
1 7 (12.07%) SQL Server Integration Services
1 7 (12.07%) SQL Server 2008
2 4 (6.90%) SQL Server Analysis Services
2 4 (6.90%) Microsoft Analysis Services
3 1 (1.72%) SQL Server Reporting Services
General
1 3 (5.17%) Finance
Job Titles
1 9 (15.52%) Integration Manager
2 8 (13.79%) Service Manager
2 8 (13.79%) Developer
2 8 (13.79%) Analyst
3 7 (12.07%) Services Delivery Manager
3 7 (12.07%) Delivery Manager
4 6 (10.34%) Product Manager
4 6 (10.34%) Business Analyst
5 5 (8.62%) Operations Manager
6 4 (6.90%) SQL Developer
6 4 (6.90%) Middleware Engineer
7 2 (3.45%) Business Intelligence Developer
7 2 (3.45%) Project Manager
7 2 (3.45%) Network Engineer
8 1 (1.72%) Senior Manager
8 1 (1.72%) Support Technician
8 1 (1.72%) Support Analyst
8 1 (1.72%) 2nd Line Support
8 1 (1.72%) Process Analyst
8 1 (1.72%) Author
Libraries, Frameworks & Software Standards
1 7 (12.07%) .NET
2 6 (10.34%) J2EE
3 5 (8.62%) Web Services
3 5 (8.62%) Middleware
3 5 (8.62%) WebSphere Message Broker
3 5 (8.62%) HTML5
3 5 (8.62%) HTML
4 4 (6.90%) MDX
4 4 (6.90%) CSS
5 1 (1.72%) OSGi
5 1 (1.72%) AngularJS
5 1 (1.72%) jQuery
5 1 (1.72%) RESTful
Miscellaneous
1 7 (12.07%) N-Tier
2 2 (3.45%) Management Information System
2 2 (3.45%) Cryptography
2 2 (3.45%) Computer Science
2 2 (3.45%) Analytical Skills
3 1 (1.72%) Data Centre
3 1 (1.72%) Fat Client
3 1 (1.72%) User Experience
3 1 (1.72%) AS400
3 1 (1.72%) Thin Client
3 1 (1.72%) Mainframe
Operating Systems
1 19 (32.76%) Windows
2 6 (10.34%) UNIX
3 5 (8.62%) OS/390
3 5 (8.62%) AIX
3 5 (8.62%) Solaris
4 2 (3.45%) Windows Server 2003
4 2 (3.45%) Windows Server 2008
5 1 (1.72%) VME
5 1 (1.72%) Linux
Processes & Methodologies
1 19 (32.76%) ITIL
2 18 (31.03%) Project Management
2 18 (31.03%) Service Management
2 18 (31.03%) Supplier Management
3 11 (18.97%) Problem Management
4 7 (12.07%) Incident Management
4 7 (12.07%) Data Management
4 7 (12.07%) Change Management
4 7 (12.07%) Business Intelligence
4 7 (12.07%) Business Continuity
4 7 (12.07%) Microsoft Office Automation
5 6 (10.34%) Agile Project Management
5 6 (10.34%) Agile Software Development
6 5 (8.62%) QMS
6 5 (8.62%) Release Management
6 5 (8.62%) Web Design
6 5 (8.62%) Migration
6 5 (8.62%) Risk Management
6 5 (8.62%) Configuration Management
7 4 (6.90%) Validation
Programming Languages
1 8 (13.79%) C
2 7 (12.07%) SQL
2 7 (12.07%) VBScript
2 7 (12.07%) VB.NET
2 7 (12.07%) VBA
3 6 (10.34%) Java
4 5 (8.62%) JavaScript
4 5 (8.62%) Perl
4 5 (8.62%) VB
4 5 (8.62%) C++
5 4 (6.90%) C#
Qualifications
1 23 (39.66%) Security Cleared
2 15 (25.86%) SC Cleared
3 4 (6.90%) ISEB
4 3 (5.17%) APMP
4 3 (5.17%) ITIL Foundation Certificate
5 2 (3.45%) Degree
Quality Assurance & Compliance
1 4 (6.90%) ISO 9001
2 3 (5.17%) QA
3 2 (3.45%) JSP 440
System Software
1 2 (3.45%) Hyper-V
1 2 (3.45%) vSphere
1 2 (3.45%) VMware ESXi
2 1 (1.72%) Active Directory
Systems Management
1 2 (3.45%) WhatsUp Gold
2 1 (1.72%) Systems Management Server (SMS)
Vendors
1 19 (32.76%) Microsoft
2 10 (17.24%) HP
3 5 (8.62%) Sun
3 5 (8.62%) Oracle
3 5 (8.62%) IBM
3 5 (8.62%) Metastorm
3 5 (8.62%) Axway
3 5 (8.62%) Fujitsu
4 3 (5.17%) Cisco
5 2 (3.45%) SAP
5 2 (3.45%) EMC
5 2 (3.45%) Juniper
5 2 (3.45%) CheckPoint
5 2 (3.45%) McAfee
5 2 (3.45%) TippingPoint
5 2 (3.45%) 3PAR
5 2 (3.45%) F5
6 1 (1.72%) Riverbed
6 1 (1.72%) Crossbeam
6 1 (1.72%) Citrix