The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 36 25 38
Rank change year-on-year
-11 +13
Contract jobs citing Service Delivery 34 5 4
As % of all contract IT jobs located in Tyne and Wear 5.26% 2.29% 1.26%
As % of the Processes & Methodologies category 6.61% 2.99% 1.90%
Number of daily rates quoted 24 3 1
Average daily rate
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£361 £365 £300
Average daily rate % change year-on-year
-1.15% +21.66%
UK excluding London average daily rate £375 £372 £338
% change year-on-year
+0.91% +10.10%
Number of hourly rates quoted 2 0 0
Average hourly rate £21.50 - -
UK excluding London average hourly rate £14.00 £16.16 £17.78
% change year-on-year
-13.36% -9.11%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
514 167 210
As % of all contract IT jobs located in Tyne and Wear 79.57% 76.61% 66.04%
Number of daily rates quoted 351 86 98
Average daily rate £390 £350 £285
Average daily rate % change year-on-year
+11.42% +22.80%
90% offered a daily rate of more than £275 £200 £200
10% offered a daily rate of more than £500 £500 £469
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 14 14 14
Average hourly rate £27.50 £16.25 £18.00
Average hourly rate % change year-on-year
+69.23% -9.72%
90% offered a hourly rate of more than £13.00 £12.50 £12.10
10% offered a hourly rate of more than £30.00 £27.75 £27.50
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 28 November 2014.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 28 November 2014.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -9 29 £370 +1.36% 2
Sunderland - 3 £420 - 1
Gateshead - 1 £300 -
Wallsend - - - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 November 2014, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 28 (46.67%) Windows
2 24 (40.00%) MS Excel
3 23 (38.33%) MS Office
3 23 (38.33%) Security Cleared
4 20 (33.33%) SC Cleared
5 19 (31.67%) Service Management
6 18 (30.00%) ITIL
7 17 (28.33%) SQL Server
7 17 (28.33%) SQL
7 17 (28.33%) Microsoft
8 16 (26.67%) Incident Management
9 15 (25.00%) C#
9 15 (25.00%) .NET
10 14 (23.33%) VB.NET
10 14 (23.33%) VBA
10 14 (23.33%) VBScript
10 14 (23.33%) ASP.NET
10 14 (23.33%) N-Tier
10 14 (23.33%) Cisco
10 14 (23.33%) Business Intelligence
10 14 (23.33%) SQL Server 2005
10 14 (23.33%) SQL Server Integration Services
10 14 (23.33%) Data Management
10 14 (23.33%) SQL Server 2008
11 13 (21.67%) Agile Software Development
11 13 (21.67%) Firewall
11 13 (21.67%) LAN
11 13 (21.67%) WAN
12 12 (20.00%) SSL
12 12 (20.00%) DNS

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 November 2014, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.00%) IBM Notes
1 3 (5.00%) Apache
2 2 (3.33%) IIS
3 1 (1.67%) MS Exchange
3 1 (1.67%) SharePoint
3 1 (1.67%) Tomcat
3 1 (1.67%) Lotus Domino
Applications
1 24 (40.00%) MS Excel
2 23 (38.33%) MS Office
3 1 (1.67%) MS Visio
Communications & Networking
1 13 (21.67%) Firewall
1 13 (21.67%) LAN
1 13 (21.67%) WAN
2 12 (20.00%) SSL
2 12 (20.00%) DNS
2 12 (20.00%) Cisco IOS
3 10 (16.67%) F5 BIG-IP LTM
3 10 (16.67%) F5 BIG-IP GTM
4 8 (13.33%) Network Security
5 7 (11.67%) SAN
6 6 (10.00%) Cisco ASA
6 6 (10.00%) Junos
7 2 (3.33%) DHCP
7 2 (3.33%) HTTP
7 2 (3.33%) TCP/IP
8 1 (1.67%) LDAP
8 1 (1.67%) SMS
Database & Business Intelligence
1 17 (28.33%) SQL Server
2 14 (23.33%) SQL Server 2005
2 14 (23.33%) SQL Server Integration Services
2 14 (23.33%) SQL Server 2008
3 10 (16.67%) Microsoft Analysis Services
3 10 (16.67%) SQL Server Analysis Services
4 2 (3.33%) SQL Server Reporting Services
Development Applications
1 1 (1.67%) MSI
General
1 3 (5.00%) Finance
2 1 (1.67%) Front Office
2 1 (1.67%) Back Office
2 1 (1.67%) Military
2 1 (1.67%) Manufacturing
2 1 (1.67%) Arabic Language
Job Titles
1 13 (21.67%) Developer
2 11 (18.33%) Network Engineer
3 7 (11.67%) Product Manager
4 5 (8.33%) Delivery Manager
5 4 (6.67%) Service Manager
5 4 (6.67%) Services Delivery Manager
5 4 (6.67%) Project Manager
5 4 (6.67%) Analyst
6 3 (5.00%) ScrumMaster
6 3 (5.00%) Service Analyst
6 3 (5.00%) SQL Developer
7 2 (3.33%) .NET Developer
7 2 (3.33%) Consultant
7 2 (3.33%) Support Engineer
8 1 (1.67%) Professional Services Engineer
8 1 (1.67%) Change and Release Analyst
8 1 (1.67%) Web Business Analyst
8 1 (1.67%) Designer
8 1 (1.67%) Architect
8 1 (1.67%) Solutions Designer
Libraries, Frameworks & Software Standards
1 15 (25.00%) .NET
2 14 (23.33%) ASP.NET
3 11 (18.33%) Web Services
4 10 (16.67%) MDX
5 3 (5.00%) Django
6 2 (3.33%) Middleware
7 1 (1.67%) AppFabric
7 1 (1.67%) WCF
7 1 (1.67%) WF
7 1 (1.67%) SOAP
7 1 (1.67%) XML
7 1 (1.67%) .NET Framework
7 1 (1.67%) Application Packaging
Miscellaneous
1 14 (23.33%) N-Tier
2 8 (13.33%) Cryptography
3 5 (8.33%) Open Source
4 4 (6.67%) Analytical Skills
5 3 (5.00%) Performance Metrics
5 3 (5.00%) Management Information System
6 2 (3.33%) Economics
6 2 (3.33%) CMDB
7 1 (1.67%) AS400
7 1 (1.67%) Clustering
7 1 (1.67%) Mathematics
Operating Systems
1 28 (46.67%) Windows
2 9 (15.00%) Windows Server 2003
3 7 (11.67%) Windows Server 2008
4 3 (5.00%) UNIX
5 2 (3.33%) Linux
6 1 (1.67%) HPUX
Processes & Methodologies
1 19 (31.67%) Service Management
2 18 (30.00%) ITIL
3 16 (26.67%) Incident Management
4 14 (23.33%) Business Intelligence
4 14 (23.33%) Data Management
5 13 (21.67%) Agile Software Development
6 12 (20.00%) Web Design
6 12 (20.00%) Network Management
6 12 (20.00%) Network Monitoring
7 10 (16.67%) Network Design
8 9 (15.00%) Load Balancing
9 8 (13.33%) Scrum
10 6 (10.00%) Time Management
10 6 (10.00%) Problem Management
10 6 (10.00%) Continuous Improvement
11 5 (8.33%) DevOps
11 5 (8.33%) PRINCE2
12 4 (6.67%) Change Management
12 4 (6.67%) Programme Management
12 4 (6.67%) Configuration Management
Programming Languages
1 17 (28.33%) SQL
2 15 (25.00%) C#
3 14 (23.33%) VB.NET
3 14 (23.33%) VBA
3 14 (23.33%) VBScript
4 12 (20.00%) VB
5 6 (10.00%) Java
6 5 (8.33%) Ruby
7 4 (6.67%) C
8 3 (5.00%) Scala
8 3 (5.00%) Python
9 2 (3.33%) PHP
10 1 (1.67%) Shell Script
Qualifications
1 23 (38.33%) Security Cleared
2 20 (33.33%) SC Cleared
3 3 (5.00%) ISEB
4 2 (3.33%) Microsoft Certification
5 1 (1.67%) ITIL Foundation Certificate
5 1 (1.67%) DV Cleared
5 1 (1.67%) APMP
5 1 (1.67%) MCSE
5 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (20.00%) QA
2 7 (11.67%) JSP 440
3 5 (8.33%) SLA
4 1 (1.67%) BS15000
4 1 (1.67%) BS7799
4 1 (1.67%) ISO 14001
System Software
1 8 (13.33%) VMware ESXi
2 7 (11.67%) Hyper-V
2 7 (11.67%) vSphere
3 4 (6.67%) Active Directory
4 2 (3.33%) Terminal Services
5 1 (1.67%) VMware Infrastructure
5 1 (1.67%) Microsoft App-V
Systems Management
1 12 (20.00%) WhatsUp Gold
2 5 (8.33%) Systems Management Server (SMS)
3 2 (3.33%) OpenView Configuration Management
3 2 (3.33%) Puppet
3 2 (3.33%) Opscode Chef
4 1 (1.67%) HP SIM
4 1 (1.67%) OpenView
4 1 (1.67%) CA SiteMinder
4 1 (1.67%) Netcool
Vendors
1 17 (28.33%) Microsoft
2 14 (23.33%) Cisco
3 12 (20.00%) Juniper
3 12 (20.00%) CheckPoint
4 11 (18.33%) McAfee
5 10 (16.67%) HP
5 10 (16.67%) F5
6 7 (11.67%) TippingPoint
6 7 (11.67%) 3PAR
6 7 (11.67%) EMC
7 3 (5.00%) Oracle
7 3 (5.00%) Citrix
7 3 (5.00%) Lotus
8 2 (3.33%) VMware
8 2 (3.33%) Riverbed
8 2 (3.33%) Crossbeam
9 1 (1.67%) ServiceNow
9 1 (1.67%) NetApp
Sunderland, Tyne and Wear
Experis Ltd
Rate: £451.48 per day
Posted: 4 days ago
Newcastle upon Tyne
Templeton and Partners - SAP & UK Account
Rate: £480 - 500 per day
Posted: 22 days ago