The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Services Delivery
North East / Tyne and Wear
Rank 39 32 21
Rank change year-on-year
-7 -11
Contract jobs citing Service Delivery 46 36 24
As % of all contract IT jobs located in Tyne and Wear 6.48% 5.16% 6.06%
As % of the Processes & Methodologies category 7.15% 5.93% 8.08%
Number of daily rates quoted 41 28 19
Median daily rate £400 £448 £420
Median daily rate % change year-on-year
-10.61% +6.54%
90% offered a daily rate of more than £375 £297 £372
10% offered a daily rate of more than £425 £553 £533
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £18.50 £21.50 £15.88
% change year-on-year
-13.95% +35.43%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
643 607 297
As % of all contract IT jobs located in Tyne and Wear 90.56% 86.96% 75.00%
Number of daily rates quoted 445 404 188
Median daily rate £390 £410 £399
Median daily rate % change year-on-year
-4.87% +2.80%
90% offered a daily rate of more than £300 £265 £250
10% offered a daily rate of more than £508 £550 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 21 8 13
Median hourly rate £37.50 £15.25 £21.82
Median hourly rate % change year-on-year
+145.90% -30.10%
90% offered a hourly rate of more than £13.00 £9.14 £11.10
10% offered a hourly rate of more than £62.00 £21.00 £31.50
UK excluding London median hourly rate £36.00 £40.00 £27.79
% change year-on-year
-10.00% +43.93%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 25 February 2017.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -2 42 £400 -10.11% 4
Sunderland - 3 £240 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 25 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 49 (47.57%) ITIL
2 41 (39.81%) Agile Software Development
3 38 (36.89%) Project Management
4 34 (33.01%) Agile Project Management
5 28 (27.18%) Security Cleared
5 28 (27.18%) Coaching
6 27 (26.21%) Scrum
7 24 (23.30%) SC Cleared
8 23 (22.33%) Mentoring
8 23 (22.33%) Service Design
8 23 (22.33%) Change Management
9 20 (19.42%) Problem Management
9 20 (19.42%) Open Source
9 20 (19.42%) ITSM
10 19 (18.45%) User Stories
11 17 (16.50%) Release Management
12 16 (15.53%) Root Cause Analysis
12 16 (15.53%) Windows
13 15 (14.56%) AIX
13 15 (14.56%) Microsoft
14 14 (13.59%) ServiceNow
15 13 (12.62%) Windows Server
16 12 (11.65%) Unix
17 11 (10.68%) Oracle
17 11 (10.68%) IBM
17 11 (10.68%) Service Management
17 11 (10.68%) Business Continuity
18 10 (9.71%) Solaris
18 10 (9.71%) ITIL V3
19 9 (8.74%) Capacity Planning

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.80%) Tuxedo
1 7 (6.80%) WebSphere
2 6 (5.83%) MQSeries
2 6 (5.83%) Oracle HTTP Server
2 6 (5.83%) WebSphere Application Server
3 4 (3.88%) WebLogic
4 3 (2.91%) AquaLogic
4 3 (2.91%) Oracle Application Server
5 1 (0.97%) MS Exchange
Applications
1 4 (3.88%) MS Excel
2 2 (1.94%) MS PowerPoint
3 1 (0.97%) MS Project
Business Applications
1 3 (2.91%) OpenText MBPM
Cloud Services
1 5 (4.85%) IaaS
1 5 (4.85%) PaaS
1 5 (4.85%) SaaS
Communications & Networking
1 5 (4.85%) SAN
2 4 (3.88%) LDAP
3 3 (2.91%) SSL
4 2 (1.94%) DHCP
5 1 (0.97%) BGP
5 1 (0.97%) DNS
5 1 (0.97%) Firewall
5 1 (0.97%) IPsec
5 1 (0.97%) MPLS
5 1 (0.97%) OSPF
5 1 (0.97%) TCP/IP
5 1 (0.97%) VPN
5 1 (0.97%) WAN
5 1 (0.97%) WinSCP
Database & Business Intelligence
1 7 (6.80%) SAP HANA
2 1 (0.97%) OLAP
2 1 (0.97%) Oracle Database
2 1 (0.97%) Oracle Database 11g
2 1 (0.97%) Oracle OLAP
2 1 (0.97%) Oracle Reports
Development Applications
1 1 (0.97%) VSS/SourceSafe
General
1 8 (7.77%) Finance
2 1 (0.97%) Legal
Job Titles
1 22 (21.36%) Scrum Master
2 15 (14.56%) Architect
3 14 (13.59%) Operations Engineer
3 14 (13.59%) Service Architect
4 11 (10.68%) Product Manager
5 9 (8.74%) Agile Scrum Master
5 9 (8.74%) Developer
5 9 (8.74%) ServiceNow Developer
6 8 (7.77%) Backup Engineer
7 7 (6.80%) Senior Operations Engineer
8 6 (5.83%) Product Owner
9 5 (4.85%) Service Manager
9 5 (4.85%) Support Engineer
10 4 (3.88%) Delivery Manager
10 4 (3.88%) Services Delivery Manager
10 4 (3.88%) Support Specialist
11 3 (2.91%) ITSM Developer
12 2 (1.94%) Service Transition Manager
12 2 (1.94%) Storage and Backup Engineer
12 2 (1.94%) Virtualisation Engineer
Libraries, Frameworks & Software Standards
1 6 (5.83%) IBM Integration Bus
1 6 (5.83%) Middleware
2 2 (1.94%) J2EE
Miscellaneous
1 5 (4.85%) Analytical Skills
1 5 (4.85%) Smartphone
2 4 (3.88%) Clustering
3 2 (1.94%) CMDB
3 2 (1.94%) Data Centre
4 1 (0.97%) AS400
4 1 (0.97%) Computer Science
4 1 (0.97%) Mainframe
4 1 (0.97%) Tandem
4 1 (0.97%) User Experience
Operating Systems
1 16 (15.53%) Windows
2 15 (14.56%) AIX
3 13 (12.62%) Windows Server
4 12 (11.65%) Unix
5 10 (9.71%) Solaris
6 8 (7.77%) Linux
7 6 (5.83%) OS/390
7 6 (5.83%) Red Hat Enterprise Linux
8 4 (3.88%) Windows Server 2008
9 2 (1.94%) VME
9 2 (1.94%) Windows Server 2003
10 1 (0.97%) HPUX
10 1 (0.97%) MVS
10 1 (0.97%) Windows 2000
10 1 (0.97%) Windows Server 2012
10 1 (0.97%) Windows XP
Processes & Methodologies
1 49 (47.57%) ITIL
2 41 (39.81%) Agile Software Development
3 38 (36.89%) Project Management
4 34 (33.01%) Agile Project Management
5 28 (27.18%) Coaching
6 27 (26.21%) Scrum
7 23 (22.33%) Change Management
7 23 (22.33%) Mentoring
7 23 (22.33%) Service Design
8 20 (19.42%) ITSM
8 20 (19.42%) Open Source
8 20 (19.42%) Problem Management
9 19 (18.45%) User Stories
10 17 (16.50%) Release Management
11 16 (15.53%) Root Cause Analysis
12 11 (10.68%) Business Continuity
12 11 (10.68%) Service Management
13 10 (9.71%) ITIL V3
14 9 (8.74%) Capacity Planning
14 9 (8.74%) Configuration Management
Programming Languages
1 8 (7.77%) Java
2 5 (4.85%) Perl
3 3 (2.91%) C
4 2 (1.94%) C++
4 2 (1.94%) Python
4 2 (1.94%) Ruby
5 1 (0.97%) COBOL
Qualifications
1 28 (27.18%) Security Cleared
2 24 (23.30%) SC Cleared
3 8 (7.77%) ITIL Foundation Certificate
4 7 (6.80%) BPSS Clearance
4 7 (6.80%) Degree
5 4 (3.88%) RHCE
6 2 (1.94%) Cisco Certification
6 2 (1.94%) ITIL Certification
7 1 (0.97%) DBS Check
7 1 (0.97%) ISEB
Quality Assurance & Compliance
1 9 (8.74%) SLA
2 5 (4.85%) Disclosure Scotland
3 3 (2.91%) ISO 9001
4 1 (0.97%) COBIT
4 1 (0.97%) PMBOK
4 1 (0.97%) PMO
System Software
1 7 (6.80%) Firmware
2 4 (3.88%) KVM
3 2 (1.94%) Oracle RAC
3 2 (1.94%) VMware Infrastructure
3 2 (1.94%) XenApp
3 2 (1.94%) XenDesktop
3 2 (1.94%) XenServer
4 1 (0.97%) Active Directory
Systems Management
1 9 (8.74%) EMC NetWorker
2 2 (1.94%) Backup Exec
2 2 (1.94%) NetBackup
2 2 (1.94%) XenMobile
3 1 (0.97%) Opscode Chef
3 1 (0.97%) Oracle RMAN
3 1 (0.97%) Puppet
3 1 (0.97%) PureDisk
3 1 (0.97%) Simpana
3 1 (0.97%) Tivoli Storage Manager
Vendors
1 15 (14.56%) Microsoft
2 14 (13.59%) ServiceNow
3 11 (10.68%) IBM
3 11 (10.68%) Oracle
4 9 (8.74%) EMC
4 9 (8.74%) SAP
5 6 (5.83%) Cisco
6 5 (4.85%) HP
6 5 (4.85%) Red Hat
7 4 (3.88%) Sun
8 3 (2.91%) Axway
8 3 (2.91%) Citrix
9 2 (1.94%) CA
9 2 (1.94%) Fujitsu
9 2 (1.94%) Symantec
9 2 (1.94%) VMware
10 1 (0.97%) arcserve
10 1 (0.97%) Brocade
10 1 (0.97%) CheckPoint
10 1 (0.97%) Juniper