The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 27 36 30
Rank change year-on-year
+9 -6
Contract jobs citing Service Delivery 96 45 32
As % of all contract IT jobs located in Tyne and Wear 8.02% 5.32% 6.06%
As % of the Processes & Methodologies category 9.34% 6.30% 7.37%
Number of daily rates quoted 60 30 26
Median daily rate £280 £378 £373
Median daily rate % change year-on-year
-25.82% +1.34%
90% offered a daily rate of more than £219 £310 £326
10% offered a daily rate of more than £440 £539 £450
UK excluding London median daily rate £400 £400 £390
% change year-on-year
- +2.56%
Number of hourly rates quoted 14 2 2
Median hourly rate £30.83 £18.00 £21.50
Median hourly rate % change year-on-year
+71.26% -16.27%
90% offered a hourly rate of more than £26.50 £11.60 £14.70
10% offered a hourly rate of more than £36.70 £24.40 £28.30
UK excluding London median hourly rate £18.00 £15.00 £15.00
% change year-on-year
+20.00% -
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1028 714 434
As % of all contract IT jobs located in Tyne and Wear 85.88% 84.40% 82.20%
Number of daily rates quoted 742 503 287
Median daily rate £400 £425 £360
Median daily rate % change year-on-year
-5.88% +18.05%
90% offered a daily rate of more than £260 £300 £265
10% offered a daily rate of more than £515 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 36 20 24
Median hourly rate £29.00 £19.75 £21.80
Median hourly rate % change year-on-year
+46.83% -9.40%
90% offered a hourly rate of more than £20.80 £11.65 £13.00
10% offered a hourly rate of more than £37.00 £43.00 £30.00
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 26 September 2016.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 26 September 2016.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 93 £280 -26.31% 6
Sunderland 0 2 - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 226 (82.78%) ITIL
2 159 (58.24%) HP
3 139 (50.92%) Windows
4 130 (47.62%) Microsoft
4 130 (47.62%) Security Cleared
5 121 (44.32%) AIX
6 109 (39.93%) Change Management
6 109 (39.93%) SC Cleared
7 108 (39.56%) Problem Management
8 105 (38.46%) Windows Server
9 98 (35.90%) SLA
10 92 (33.70%) Oracle
11 86 (31.50%) Release Management
11 86 (31.50%) Root Cause Analysis
12 83 (30.40%) Unix
13 78 (28.57%) Solaris
14 72 (26.37%) Project Management
15 70 (25.64%) Linux
16 68 (24.91%) Incident Management
17 64 (23.44%) SAP
18 63 (23.08%) Clustering
19 62 (22.71%) Business Continuity
20 61 (22.34%) Degree
21 60 (21.98%) Computer Science
22 57 (20.88%) High Availability
23 56 (20.51%) QMS
23 56 (20.51%) IBM
24 53 (19.41%) Citrix
25 52 (19.05%) Red Hat Enterprise Linux
25 52 (19.05%) ServiceNow

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (15.02%) IIS
2 34 (12.45%) WebLogic
3 19 (6.96%) Tuxedo
4 18 (6.59%) MQSeries
4 18 (6.59%) Oracle HTTP Server
4 18 (6.59%) WebSphere
4 18 (6.59%) WebSphere Application Server
5 14 (5.13%) Oracle Application Server
6 12 (4.40%) AquaLogic
7 10 (3.66%) Apache
7 10 (3.66%) IBM Notes
7 10 (3.66%) SharePoint
8 3 (1.10%) SharePoint 2010
8 3 (1.10%) SharePoint 2013
9 2 (0.73%) Exchange Server 2010
9 2 (0.73%) Exchange Server 2013
9 2 (0.73%) MS Exchange
9 2 (0.73%) Office Communications Server
9 2 (0.73%) SharePoint Server
9 2 (0.73%) Skype for Business
Applications
1 18 (6.59%) MS Excel
2 6 (2.20%) MS Office
3 3 (1.10%) MS Project
4 2 (0.73%) InfoPath
4 2 (0.73%) MS Visio
5 1 (0.37%) MS PowerPoint
Business Applications
1 12 (4.40%) OpenText MBPM
2 1 (0.37%) SAP Oil and Gas
Cloud Services
1 1 (0.37%) IaaS
1 1 (0.37%) PaaS
1 1 (0.37%) SaaS
Communications & Networking
1 51 (18.68%) DHCP
2 38 (13.92%) SAN
3 18 (6.59%) Firewall
4 14 (5.13%) DNS
5 13 (4.76%) SSL
6 10 (3.66%) TCP/IP
7 8 (2.93%) FTP
8 2 (0.73%) Extranet
8 2 (0.73%) Intranet
8 2 (0.73%) Skype
9 1 (0.37%) BGP
9 1 (0.37%) HTTP
9 1 (0.37%) IPsec
9 1 (0.37%) MPLS
9 1 (0.37%) OSPF
9 1 (0.37%) VPN
9 1 (0.37%) WAN
Database & Business Intelligence
1 20 (7.33%) SQL Server
2 9 (3.30%) SQL Server 2005
3 6 (2.20%) Business Intelligence Development Studio
3 6 (2.20%) BusinessObjects
3 6 (2.20%) SQL Server 2000
3 6 (2.20%) SQL Server 2012
4 3 (1.10%) SQL Server 2008
4 3 (1.10%) SQL Server Integration Services
5 2 (0.73%) Microsoft Analysis Services
5 2 (0.73%) SQL Server Analysis Services
6 1 (0.37%) Apache Hive
6 1 (0.37%) Data Warehouse
6 1 (0.37%) Hadoop
6 1 (0.37%) HBase
6 1 (0.37%) MongoDB
6 1 (0.37%) OLAP
6 1 (0.37%) Oracle Database 11g
6 1 (0.37%) Oracle OLAP
6 1 (0.37%) Pentaho
6 1 (0.37%) PostgreSQL
Development Applications
1 10 (3.66%) MSI
2 6 (2.20%) SQL Server Management Studio (SSMS)
3 1 (0.37%) ERwin
General
1 12 (4.40%) Finance
2 2 (0.73%) Manufacturing
3 1 (0.37%) Electronics
3 1 (0.37%) Marketing
3 1 (0.37%) Telecoms
Job Titles
1 82 (30.04%) Support Engineer
2 29 (10.62%) Virtualisation Engineer
3 26 (9.52%) Administrator
4 25 (9.16%) Support Specialist
5 23 (8.42%) Linux Engineer
6 20 (7.33%) Linux Administrator
7 19 (6.96%) Linux Support
8 17 (6.23%) Architect
9 15 (5.49%) Service Architect
10 14 (5.13%) Backup Engineer
11 13 (4.76%) Middleware Engineer
12 11 (4.03%) Linux Support Engineer
12 11 (4.03%) Server Support
12 11 (4.03%) Unix Support
12 11 (4.03%) Wintel Support
13 10 (3.66%) Storage Engineer
13 10 (3.66%) Unix Engineer
14 9 (3.30%) Unix Support Engineer
15 8 (2.93%) AIX Engineer
15 8 (2.93%) AIX Support
Libraries, Frameworks & Software Standards
1 40 (14.65%) Middleware
2 18 (6.59%) IBM Integration Bus
3 13 (4.76%) J2EE
4 8 (2.93%) ISPF
5 7 (2.56%) Web Services
6 4 (1.47%) ADO
7 3 (1.10%) .NET
7 3 (1.10%) ASP.NET
7 3 (1.10%) SAP Basis
8 2 (0.73%) MDX
Miscellaneous
1 63 (23.08%) Clustering
2 60 (21.98%) Computer Science
3 45 (16.48%) Management Information System
4 14 (5.13%) Analytical Skills
4 14 (5.13%) CMDB
5 13 (4.76%) Mainframe
6 11 (4.03%) Replication
7 7 (2.56%) IBM Mainframe
7 7 (2.56%) User Experience
8 3 (1.10%) N-Tier
9 2 (0.73%) Data Centre
9 2 (0.73%) Virtual Team
9 2 (0.73%) Visualisation
10 1 (0.37%) Blackberry
10 1 (0.37%) CLARiiON
10 1 (0.37%) Data Integration
10 1 (0.37%) Economics
10 1 (0.37%) EMC VMAX
10 1 (0.37%) Smartphone
10 1 (0.37%) Symmetrix DMX
Operating Systems
1 139 (50.92%) Windows
2 121 (44.32%) AIX
3 105 (38.46%) Windows Server
4 83 (30.40%) Unix
5 78 (28.57%) Solaris
6 70 (25.64%) Linux
7 52 (19.05%) Red Hat Enterprise Linux
8 43 (15.75%) Windows Server 2008
9 40 (14.65%) Windows Server 2003
10 18 (6.59%) OS/390
11 15 (5.49%) HPUX
12 8 (2.93%) MVS
12 8 (2.93%) zOS
13 1 (0.37%) Android
13 1 (0.37%) Apple iOS
13 1 (0.37%) Windows 7
Processes & Methodologies
1 226 (82.78%) ITIL
2 109 (39.93%) Change Management
3 108 (39.56%) Problem Management
4 86 (31.50%) Release Management
4 86 (31.50%) Root Cause Analysis
5 72 (26.37%) Project Management
6 68 (24.91%) Incident Management
7 62 (22.71%) Business Continuity
8 57 (20.88%) High Availability
9 56 (20.51%) QMS
10 46 (16.85%) Compliance Management
11 43 (15.75%) Quality Management
12 35 (12.82%) Configuration Management
13 25 (9.16%) ITIL V3
14 22 (8.06%) SOA
15 19 (6.96%) Knowledge Management
16 18 (6.59%) Security Management
17 17 (6.23%) ITSM
18 16 (5.86%) Service Design
19 13 (4.76%) Escalation Management
Programming Languages
1 21 (7.69%) SQL
2 19 (6.96%) Java
3 14 (5.13%) C++
4 13 (4.76%) C
4 13 (4.76%) Perl
5 8 (2.93%) JCL
5 8 (2.93%) REXX
6 7 (2.56%) T-SQL
7 4 (1.47%) VB
7 4 (1.47%) VBScript
8 3 (1.10%) C#
8 3 (1.10%) VB.NET
8 3 (1.10%) VBA
9 1 (0.37%) JavaScript
9 1 (0.37%) PowerShell
9 1 (0.37%) Python
9 1 (0.37%) Shell Script
Qualifications
1 130 (47.62%) Security Cleared
2 109 (39.93%) SC Cleared
3 61 (22.34%) Degree
4 46 (16.85%) RHCE
5 45 (16.48%) BPSS Clearance
6 27 (9.89%) Microsoft Certification
7 11 (4.03%) MCSE
8 9 (3.30%) DV Cleared
8 9 (3.30%) MCDBA
9 4 (1.47%) CCNA
9 4 (1.47%) CCNP
9 4 (1.47%) Cisco Certification
9 4 (1.47%) ITIL Certification
9 4 (1.47%) MCP
10 3 (1.10%) ITIL Foundation Certificate
11 1 (0.37%) AAT
11 1 (0.37%) BC Cleared
Quality Assurance & Compliance
1 98 (35.90%) SLA
2 46 (16.85%) ISO 9001
3 38 (13.92%) Disclosure Scotland
4 1 (0.37%) JSP 440
4 1 (0.37%) QA
System Software
1 51 (18.68%) Active Directory
2 47 (17.22%) KVM
3 45 (16.48%) VMware Infrastructure
4 42 (15.38%) Microsoft App-V
5 40 (14.65%) XenApp
6 39 (14.29%) XenDesktop
6 39 (14.29%) XenServer
7 36 (13.19%) Oracle RAC
8 10 (3.66%) Terminal Services
9 8 (2.93%) Time Sharing Option
10 2 (0.73%) Firmware
11 1 (0.37%) Hyper-V
11 1 (0.37%) vSphere
Systems Management
1 40 (14.65%) EMC NetWorker
2 39 (14.29%) XenMobile
3 37 (13.55%) SafeCom
4 31 (11.36%) EdgeSight
5 20 (7.33%) NetBackup
5 20 (7.33%) Tivoli Storage Manager
6 16 (5.86%) HP Data Protector
6 16 (5.86%) Perfmon
7 15 (5.49%) Tivoli
8 14 (5.13%) OpenView Configuration Management
9 11 (4.03%) OpenView
10 10 (3.66%) Microsoft Clustering
11 8 (2.93%) HP SIM
12 6 (2.20%) Control-M
13 4 (1.47%) Legato
13 4 (1.47%) Simpana
14 3 (1.10%) PureDisk
15 2 (0.73%) SCCM
15 2 (0.73%) Systems Management Server (SMS)
16 1 (0.37%) Oracle RMAN
Vendors
1 159 (58.24%) HP
2 130 (47.62%) Microsoft
3 92 (33.70%) Oracle
4 64 (23.44%) SAP
5 56 (20.51%) IBM
6 53 (19.41%) Citrix
7 52 (19.05%) ServiceNow
8 48 (17.58%) Red Hat
9 46 (16.85%) VMware
10 38 (13.92%) EMC
11 37 (13.55%) ThinPrint
12 33 (12.09%) AppSense
13 32 (11.72%) CA
14 21 (7.69%) Symantec
15 13 (4.76%) Fujitsu
15 13 (4.76%) Sun
16 12 (4.40%) Axway
17 10 (3.66%) Lotus
18 6 (2.20%) BMC
19 5 (1.83%) Cisco