The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 24 25 33
Rank change year-on-year
+1 +8
Contract jobs citing Service Delivery 38 7 4
As % of all contract IT jobs located in Tyne and Wear 6.75% 2.95% 1.26%
As % of the Processes & Methodologies category 8.76% 4.00% 2.00%
Number of daily rates quoted 28 5 1
Average daily rate
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of your Daily Rate
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£387 £365 £300
Average daily rate % change year-on-year
+6.00% +21.66%
UK excluding London average daily rate £375 £358 £345
% change year-on-year
+4.89% +3.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
434 175 200
As % of all contract IT jobs located in Tyne and Wear 77.09% 73.84% 62.89%
Number of daily rates quoted 302 91 86
Average daily rate £415 £350 £275
Average daily rate % change year-on-year
+18.57% +27.27%
90% offered a daily rate of more than £268 £185 £125
10% offered a daily rate of more than £510 £492 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 10 15 11
Average hourly rate £24.66 £17.00 £22.50
Average hourly rate % change year-on-year
+45.05% -24.44%
90% offered a hourly rate of more than £16.60 £12.50 £11.77
10% offered a hourly rate of more than £30.00 £28.11 £27.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 19 December 2014.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +2 33 £375 +2.73% 3
Sunderland - 4 £418 - 1
Wallsend - - - -
Gateshead - - - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 19 December 2014, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 33 (47.83%) Windows
2 28 (40.58%) Security Cleared
3 25 (36.23%) SC Cleared
3 25 (36.23%) MS Excel
3 25 (36.23%) Service Management
4 24 (34.78%) MS Office
5 23 (33.33%) ITIL
6 19 (27.54%) Incident Management
7 18 (26.09%) Microsoft
8 17 (24.64%) SQL Server
8 17 (24.64%) SQL
9 16 (23.19%) Agile Software Development
10 15 (21.74%) C#
10 15 (21.74%) .NET
10 15 (21.74%) Cisco
11 14 (20.29%) LAN
11 14 (20.29%) WAN
11 14 (20.29%) Business Intelligence
11 14 (20.29%) VB.NET
11 14 (20.29%) VBA
11 14 (20.29%) VBScript
11 14 (20.29%) ASP.NET
11 14 (20.29%) N-Tier
11 14 (20.29%) Data Management
11 14 (20.29%) SQL Server 2005
11 14 (20.29%) SQL Server Integration Services
11 14 (20.29%) Firewall
11 14 (20.29%) SQL Server 2008
12 13 (18.84%) Network Monitoring
12 13 (18.84%) SSL

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.35%) IBM Notes
1 3 (4.35%) Apache
2 2 (2.90%) IIS
3 1 (1.45%) MS Exchange
3 1 (1.45%) SharePoint
3 1 (1.45%) Tomcat
3 1 (1.45%) Lotus Domino
Applications
1 25 (36.23%) MS Excel
2 24 (34.78%) MS Office
3 1 (1.45%) MS PowerPoint
3 1 (1.45%) MS Visio
Communications & Networking
1 14 (20.29%) LAN
1 14 (20.29%) WAN
1 14 (20.29%) Firewall
2 13 (18.84%) SSL
3 12 (17.39%) DNS
3 12 (17.39%) Cisco IOS
4 10 (14.49%) F5 BIG-IP LTM
4 10 (14.49%) F5 BIG-IP GTM
5 8 (11.59%) SAN
5 8 (11.59%) Network Security
6 7 (10.14%) Cisco ASA
7 6 (8.70%) Junos
8 3 (4.35%) HTTP
8 3 (4.35%) TCP/IP
9 2 (2.90%) DHCP
10 1 (1.45%) SMS
10 1 (1.45%) LDAP
Database & Business Intelligence
1 17 (24.64%) SQL Server
2 14 (20.29%) SQL Server 2005
2 14 (20.29%) SQL Server Integration Services
2 14 (20.29%) SQL Server 2008
3 10 (14.49%) Microsoft Analysis Services
3 10 (14.49%) SQL Server Analysis Services
4 2 (2.90%) SQL Server Reporting Services
Development Applications
1 1 (1.45%) MSI
General
1 3 (4.35%) Finance
2 1 (1.45%) Arabic Language
2 1 (1.45%) Front Office
2 1 (1.45%) Back Office
2 1 (1.45%) Manufacturing
2 1 (1.45%) Military
Job Titles
1 13 (18.84%) Developer
2 12 (17.39%) Network Engineer
3 9 (13.04%) Product Manager
4 6 (8.70%) Delivery Manager
5 5 (7.25%) Service Manager
5 5 (7.25%) Services Delivery Manager
6 4 (5.80%) Analyst
7 3 (4.35%) ScrumMaster
7 3 (4.35%) Project Manager
7 3 (4.35%) Service Analyst
7 3 (4.35%) SQL Developer
8 2 (2.90%) Problem Manager
8 2 (2.90%) Incident Manager
8 2 (2.90%) .NET Developer
8 2 (2.90%) Consultant
8 2 (2.90%) Support Engineer
9 1 (1.45%) Designer
9 1 (1.45%) Web Business Analyst
9 1 (1.45%) Professional Services Engineer
9 1 (1.45%) Change and Release Analyst
Libraries, Frameworks & Software Standards
1 15 (21.74%) .NET
2 14 (20.29%) ASP.NET
3 11 (15.94%) Web Services
4 10 (14.49%) MDX
5 3 (4.35%) Django
6 2 (2.90%) Middleware
7 1 (1.45%) WCF
7 1 (1.45%) WF
7 1 (1.45%) AppFabric
7 1 (1.45%) .NET Framework
7 1 (1.45%) Application Packaging
7 1 (1.45%) SOAP
7 1 (1.45%) XML
Miscellaneous
1 14 (20.29%) N-Tier
2 8 (11.59%) Cryptography
3 6 (8.70%) Open Source
4 4 (5.80%) Analytical Skills
5 3 (4.35%) Performance Metrics
5 3 (4.35%) Management Information System
5 3 (4.35%) Replication
6 2 (2.90%) Economics
6 2 (2.90%) CMDB
7 1 (1.45%) Mathematics
7 1 (1.45%) AS400
7 1 (1.45%) Clustering
Operating Systems
1 33 (47.83%) Windows
2 9 (13.04%) Windows Server 2003
3 7 (10.14%) Windows Server 2008
4 4 (5.80%) UNIX
5 3 (4.35%) Linux
6 1 (1.45%) HPUX
Processes & Methodologies
1 25 (36.23%) Service Management
2 23 (33.33%) ITIL
3 19 (27.54%) Incident Management
4 16 (23.19%) Agile Software Development
5 14 (20.29%) Business Intelligence
5 14 (20.29%) Data Management
6 13 (18.84%) Network Monitoring
7 12 (17.39%) Web Design
7 12 (17.39%) Network Management
8 10 (14.49%) Network Design
8 10 (14.49%) Problem Management
9 9 (13.04%) Load Balancing
9 9 (13.04%) Continuous Improvement
9 9 (13.04%) Scrum
10 6 (8.70%) Time Management
11 5 (7.25%) DevOps
11 5 (7.25%) Knowledge Management
11 5 (7.25%) Configuration Management
11 5 (7.25%) PRINCE2
12 4 (5.80%) Change Management
Programming Languages
1 17 (24.64%) SQL
2 15 (21.74%) C#
3 14 (20.29%) VB.NET
3 14 (20.29%) VBA
3 14 (20.29%) VBScript
4 12 (17.39%) VB
5 7 (10.14%) Java
6 6 (8.70%) Ruby
7 4 (5.80%) C
8 3 (4.35%) Scala
8 3 (4.35%) Python
8 3 (4.35%) PHP
9 1 (1.45%) Shell Script
Qualifications
1 28 (40.58%) Security Cleared
2 25 (36.23%) SC Cleared
3 3 (4.35%) ISEB
4 2 (2.90%) Microsoft Certification
4 2 (2.90%) ITIL Foundation Certificate
5 1 (1.45%) APMP
5 1 (1.45%) DV Cleared
5 1 (1.45%) VMware Certified Professional (VCP)
5 1 (1.45%) MCSE
Quality Assurance & Compliance
1 12 (17.39%) QA
2 7 (10.14%) JSP 440
3 6 (8.70%) SLA
4 4 (5.80%) ISO 9001
5 1 (1.45%) BS15000
5 1 (1.45%) ISO 14001
5 1 (1.45%) BS7799
System Software
1 9 (13.04%) VMware ESXi
2 8 (11.59%) Active Directory
2 8 (11.59%) vSphere
3 7 (10.14%) Hyper-V
4 4 (5.80%) VMware Infrastructure
5 2 (2.90%) Terminal Services
6 1 (1.45%) Microsoft App-V
Systems Management
1 12 (17.39%) WhatsUp Gold
2 5 (7.25%) Systems Management Server (SMS)
2 5 (7.25%) OpenView Configuration Management
3 3 (4.35%) Opscode Chef
3 3 (4.35%) Puppet
4 1 (1.45%) HP SIM
4 1 (1.45%) OpenView
4 1 (1.45%) CA SiteMinder
4 1 (1.45%) Netcool
Vendors
1 18 (26.09%) Microsoft
2 15 (21.74%) Cisco
3 12 (17.39%) Juniper
3 12 (17.39%) CheckPoint
4 11 (15.94%) F5
4 11 (15.94%) McAfee
4 11 (15.94%) HP
5 8 (11.59%) EMC
5 8 (11.59%) 3PAR
6 7 (10.14%) TippingPoint
7 6 (8.70%) VMware
8 3 (4.35%) Citrix
8 3 (4.35%) Lotus
8 3 (4.35%) Oracle
9 2 (2.90%) Crossbeam
9 2 (2.90%) Riverbed
10 1 (1.45%) NetApp