The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 16 26 22
Rank change year-on-year
+10 -4
Contract jobs citing Service Delivery 30 9 7
As % of all contract IT jobs located in Tyne and Wear 7.46% 3.49% 3.14%
As % of the Processes & Methodologies category 10.49% 4.81% 4.93%
Number of daily rates quoted 23 6 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£420 £433 £450
Average daily rate % change year-on-year
-2.89% -3.88%
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
286 187 142
As % of all contract IT jobs located in Tyne and Wear 71.14% 72.48% 63.68%
Number of daily rates quoted 184 104 50
Average daily rate £420 £325 £288
Average daily rate % change year-on-year
+29.23% +13.04%
90% offered a daily rate of more than £275 £196 £125
10% offered a daily rate of more than £500 £500 £460
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 10 20 11
Average hourly rate £21.82 £25.00 £18.90
Average hourly rate % change year-on-year
-12.72% +32.27%
90% offered a hourly rate of more than £13.00 £13.55 £17.50
10% offered a hourly rate of more than £38.50 £28.00 £27.50
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 30 January 2015.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +11 27 £413 -4.62% 2
Sunderland +1 3 £420 -
Wallsend - - - -
Gateshead - - - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 30 January 2015, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 32 (45.07%) Windows
2 28 (39.44%) Security Cleared
3 26 (36.62%) SC Cleared
4 25 (35.21%) MS Excel
5 23 (32.39%) MS Office
6 21 (29.58%) Agile Software Development
7 19 (26.76%) Service Management
7 19 (26.76%) SQL
8 18 (25.35%) ITIL
8 18 (25.35%) Microsoft
9 17 (23.94%) SQL Server
10 15 (21.13%) C#
10 15 (21.13%) .NET
10 15 (21.13%) Incident Management
11 14 (19.72%) SQL Server 2005
11 14 (19.72%) SQL Server Integration Services
11 14 (19.72%) Data Management
11 14 (19.72%) VB.NET
11 14 (19.72%) VBA
11 14 (19.72%) VBScript
11 14 (19.72%) ASP.NET
11 14 (19.72%) N-Tier
11 14 (19.72%) Business Intelligence
11 14 (19.72%) SQL Server 2008
12 12 (16.90%) VB
12 12 (16.90%) Web Design
13 11 (15.49%) Web Services
13 11 (15.49%) Cisco
13 11 (15.49%) Continuous Improvement
14 10 (14.08%) SQL Server Analysis Services

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.23%) IBM Notes
1 3 (4.23%) Apache
2 2 (2.82%) IIS
3 1 (1.41%) Tomcat
3 1 (1.41%) Lotus Domino
Applications
1 25 (35.21%) MS Excel
2 23 (32.39%) MS Office
3 2 (2.82%) MS PowerPoint
4 1 (1.41%) MS Visio
Communications & Networking
1 10 (14.08%) LAN
1 10 (14.08%) WAN
1 10 (14.08%) Firewall
2 9 (12.68%) SSL
2 9 (12.68%) Cisco IOS
3 8 (11.27%) DNS
4 6 (8.45%) F5 BIG-IP LTM
4 6 (8.45%) F5 BIG-IP GTM
4 6 (8.45%) Network Security
4 6 (8.45%) SAN
5 5 (7.04%) Cisco ASA
6 4 (5.63%) Junos
7 3 (4.23%) HTTP
7 3 (4.23%) TCP/IP
8 2 (2.82%) DHCP
9 1 (1.41%) LDAP
Database & Business Intelligence
1 17 (23.94%) SQL Server
2 14 (19.72%) SQL Server 2005
2 14 (19.72%) SQL Server Integration Services
2 14 (19.72%) SQL Server 2008
3 10 (14.08%) SQL Server Analysis Services
3 10 (14.08%) Microsoft Analysis Services
4 2 (2.82%) SQL Server Reporting Services
Development Applications
1 1 (1.41%) MSI
General
1 2 (2.82%) Finance
2 1 (1.41%) Arabic Language
2 1 (1.41%) Front Office
2 1 (1.41%) Back Office
2 1 (1.41%) Manufacturing
Job Titles
1 13 (18.31%) Developer
2 11 (15.49%) Product Manager
3 8 (11.27%) Network Engineer
3 8 (11.27%) Delivery Manager
4 4 (5.63%) Project Manager
4 4 (5.63%) Service Manager
4 4 (5.63%) Services Delivery Manager
5 3 (4.23%) SQL Developer
5 3 (4.23%) ScrumMaster
6 2 (2.82%) Report Manager
6 2 (2.82%) Analyst
6 2 (2.82%) Programme Manager
6 2 (2.82%) .NET Developer
6 2 (2.82%) Problem Manager
6 2 (2.82%) Incident Manager
7 1 (1.41%) Business Intelligence Developer
7 1 (1.41%) Web Analyst
7 1 (1.41%) Microsoft Developer
7 1 (1.41%) Environment Manager
7 1 (1.41%) Server Engineer
Libraries, Frameworks & Software Standards
1 15 (21.13%) .NET
2 14 (19.72%) ASP.NET
3 11 (15.49%) Web Services
4 10 (14.08%) MDX
5 3 (4.23%) Django
6 2 (2.82%) Middleware
7 1 (1.41%) .NET Framework
7 1 (1.41%) Application Packaging
7 1 (1.41%) WCF
7 1 (1.41%) WF
7 1 (1.41%) SOAP
7 1 (1.41%) XML
7 1 (1.41%) AppFabric
Miscellaneous
1 14 (19.72%) N-Tier
2 7 (9.86%) Analytical Skills
3 6 (8.45%) Open Source
3 6 (8.45%) Cryptography
4 4 (5.63%) Economics
5 3 (4.23%) Replication
6 2 (2.82%) Management Information System
6 2 (2.82%) CMDB
7 1 (1.41%) Mathematics
7 1 (1.41%) Clustering
7 1 (1.41%) AS400
Operating Systems
1 32 (45.07%) Windows
2 6 (8.45%) Windows Server 2003
3 5 (7.04%) Windows Server 2008
4 4 (5.63%) UNIX
5 3 (4.23%) Linux
6 1 (1.41%) HPUX
Processes & Methodologies
1 21 (29.58%) Agile Software Development
2 19 (26.76%) Service Management
3 18 (25.35%) ITIL
4 15 (21.13%) Incident Management
5 14 (19.72%) Data Management
5 14 (19.72%) Business Intelligence
6 12 (16.90%) Web Design
7 11 (15.49%) Continuous Improvement
8 10 (14.08%) Scrum
9 9 (12.68%) Problem Management
9 9 (12.68%) Network Monitoring
10 8 (11.27%) Network Management
11 7 (9.86%) Knowledge Management
12 6 (8.45%) Network Design
12 6 (8.45%) PRINCE2
12 6 (8.45%) Project Management
12 6 (8.45%) Load Balancing
12 6 (8.45%) Business Continuity
12 6 (8.45%) Programme Management
12 6 (8.45%) Change Management
Programming Languages
1 19 (26.76%) SQL
2 15 (21.13%) C#
3 14 (19.72%) VB.NET
3 14 (19.72%) VBA
3 14 (19.72%) VBScript
4 12 (16.90%) VB
5 7 (9.86%) Java
6 6 (8.45%) Ruby
7 4 (5.63%) C
8 3 (4.23%) PHP
8 3 (4.23%) Python
8 3 (4.23%) Scala
9 1 (1.41%) Shell Script
Qualifications
1 28 (39.44%) Security Cleared
2 26 (36.62%) SC Cleared
3 2 (2.82%) ITIL Foundation Certificate
3 2 (2.82%) Microsoft Certification
3 2 (2.82%) ISEB
4 1 (1.41%) VMware Certified Professional (VCP)
4 1 (1.41%) MCSE
4 1 (1.41%) DV Cleared
4 1 (1.41%) APMP
Quality Assurance & Compliance
1 8 (11.27%) QA
2 7 (9.86%) ISO 9001
3 5 (7.04%) SLA
3 5 (7.04%) JSP 440
System Software
1 9 (12.68%) Active Directory
2 6 (8.45%) VMware ESXi
2 6 (8.45%) vSphere
2 6 (8.45%) VMware Infrastructure
3 5 (7.04%) Hyper-V
4 2 (2.82%) Terminal Services
5 1 (1.41%) Microsoft App-V
Systems Management
1 8 (11.27%) WhatsUp Gold
2 6 (8.45%) OpenView Configuration Management
3 4 (5.63%) Systems Management Server (SMS)
4 3 (4.23%) Opscode Chef
4 3 (4.23%) Puppet
5 1 (1.41%) OpenView
5 1 (1.41%) CA SiteMinder
5 1 (1.41%) HP SIM
Vendors
1 18 (25.35%) Microsoft
2 11 (15.49%) Cisco
3 10 (14.08%) HP
4 8 (11.27%) Juniper
4 8 (11.27%) CheckPoint
4 8 (11.27%) McAfee
4 8 (11.27%) VMware
5 7 (9.86%) F5
6 6 (8.45%) 3PAR
6 6 (8.45%) EMC
7 5 (7.04%) TippingPoint
8 3 (4.23%) Oracle
8 3 (4.23%) Citrix
8 3 (4.23%) Lotus
9 1 (1.41%) Crossbeam
9 1 (1.41%) CA
9 1 (1.41%) Riverbed