The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 57 36 36
Rank change year-on-year
-21 0
Contract jobs citing Service Delivery 53 34 35
As % of all contract IT jobs located in Tyne and Wear 4.37% 4.70% 5.41%
As % of the Processes & Methodologies category 5.13% 5.63% 6.59%
Number of daily rates quoted 40 23 24
Median daily rate £390 £375 £361
Median daily rate % change year-on-year
+4.00% +3.94%
90% offered a daily rate of more than £300 £295 £320
10% offered a daily rate of more than £446 £830 £486
UK excluding London median daily rate £414 £393 £375
% change year-on-year
+5.47% +4.66%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £21.50
UK excluding London median hourly rate £14.75 £18.00 £14.00
% change year-on-year
-18.05% +28.57%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1034 604 531
As % of all contract IT jobs located in Tyne and Wear 85.31% 83.43% 82.07%
Number of daily rates quoted 773 403 367
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £525 £575 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 25 26 13
Median hourly rate £24.00 £26.00 £27.50
Median hourly rate % change year-on-year
-7.69% -5.45%
90% offered a hourly rate of more than £15.25 £16.43 £13.00
10% offered a hourly rate of more than £33.72 £47.50 £30.00
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 5 December 2016.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -19 49 £385 -1.28% 2
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 5 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 133 (76.88%) ITIL
2 77 (44.51%) HP
3 76 (43.93%) AIX
4 74 (42.77%) Microsoft
5 73 (42.20%) Windows
6 68 (39.31%) Security Cleared
7 62 (35.84%) Change Management
8 61 (35.26%) Problem Management
9 59 (34.10%) Oracle
10 55 (31.79%) SLA
10 55 (31.79%) Windows Server
11 54 (31.21%) Release Management
11 54 (31.21%) SC Cleared
12 53 (30.64%) Root Cause Analysis
13 50 (28.90%) Unix
14 46 (26.59%) Solaris
15 41 (23.70%) Linux
15 41 (23.70%) Project Management
16 37 (21.39%) Clustering
16 37 (21.39%) Incident Management
17 36 (20.81%) High Availability
18 35 (20.23%) QMS
19 34 (19.65%) Degree
19 34 (19.65%) IBM
19 34 (19.65%) ServiceNow
20 32 (18.50%) SAP
21 31 (17.92%) Red Hat Enterprise Linux
22 30 (17.34%) EMC
22 30 (17.34%) Red Hat
23 29 (16.76%) RHCE

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (13.87%) WebLogic
2 19 (10.98%) IIS
3 14 (8.09%) Oracle SOA Suite
3 14 (8.09%) WebSphere
4 13 (7.51%) MQSeries
4 13 (7.51%) Oracle HTTP Server
4 13 (7.51%) Tuxedo
4 13 (7.51%) WebSphere Application Server
5 10 (5.78%) AquaLogic
5 10 (5.78%) Oracle Application Server
6 7 (4.05%) Apache
6 7 (4.05%) IBM Notes
7 5 (2.89%) SharePoint
8 2 (1.16%) SharePoint 2010
8 2 (1.16%) SharePoint 2013
8 2 (1.16%) SharePoint Server
9 1 (0.58%) Exchange Server 2010
9 1 (0.58%) Exchange Server 2013
9 1 (0.58%) OpenStack
9 1 (0.58%) Skype for Business
Applications
1 14 (8.09%) MS Excel
2 3 (1.73%) MS Office
3 2 (1.16%) InfoPath
3 2 (1.16%) MS PowerPoint
3 2 (1.16%) MS Project
4 1 (0.58%) MS Visio
Business Applications
1 10 (5.78%) OpenText MBPM
2 1 (0.58%) SAP Oil and Gas
Cloud Services
1 2 (1.16%) IaaS
1 2 (1.16%) PaaS
1 2 (1.16%) SaaS
Communications & Networking
1 26 (15.03%) SAN
2 23 (13.29%) DHCP
3 11 (6.36%) SSL
4 9 (5.20%) DNS
4 9 (5.20%) Firewall
5 3 (1.73%) TCP/IP
6 2 (1.16%) Extranet
6 2 (1.16%) Intranet
6 2 (1.16%) LDAP
7 1 (0.58%) BGP
7 1 (0.58%) FTP
7 1 (0.58%) HTTP
7 1 (0.58%) IPsec
7 1 (0.58%) MPLS
7 1 (0.58%) OSPF
7 1 (0.58%) Skype
7 1 (0.58%) VPN
7 1 (0.58%) WAN
7 1 (0.58%) WinSCP
Database & Business Intelligence
1 8 (4.62%) SQL Server
2 7 (4.05%) SAP HANA
3 1 (0.58%) Business Intelligence Development Studio
3 1 (0.58%) BusinessObjects
3 1 (0.58%) OLAP
3 1 (0.58%) Oracle Database
3 1 (0.58%) Oracle Database 11g
3 1 (0.58%) Oracle OLAP
3 1 (0.58%) SQL Server 2000
3 1 (0.58%) SQL Server 2005
3 1 (0.58%) SQL Server 2012
Development Applications
1 7 (4.05%) MSI
2 1 (0.58%) SQL Server Management Studio (SSMS)
2 1 (0.58%) VSS/SourceSafe
General
1 11 (6.36%) Finance
2 1 (0.58%) Electronics
2 1 (0.58%) Manufacturing
2 1 (0.58%) Marketing
2 1 (0.58%) Telecoms
Job Titles
1 37 (21.39%) Support Engineer
2 20 (11.56%) Architect
3 19 (10.98%) Service Architect
4 16 (9.25%) Administrator
4 16 (9.25%) Support Specialist
5 15 (8.67%) Backup Engineer
5 15 (8.67%) Linux Engineer
6 13 (7.51%) Linux Support
7 12 (6.94%) Virtualisation Engineer
8 11 (6.36%) Linux Administrator
9 10 (5.78%) Delivery Manager
9 10 (5.78%) Operations Engineer
10 8 (4.62%) Server Support
10 8 (4.62%) Storage and Backup Engineer
10 8 (4.62%) Storage Engineer
10 8 (4.62%) Unix Engineer
10 8 (4.62%) Unix Support
11 7 (4.05%) Linux Support Engineer
11 7 (4.05%) Scrum Master
11 7 (4.05%) Unix Support Engineer
Libraries, Frameworks & Software Standards
1 28 (16.18%) Middleware
2 13 (7.51%) IBM Integration Bus
3 9 (5.20%) J2EE
4 4 (2.31%) Web Services
5 1 (0.58%) ISPF
Miscellaneous
1 37 (21.39%) Clustering
2 29 (16.76%) Computer Science
3 20 (11.56%) Management Information System
4 9 (5.20%) Analytical Skills
5 8 (4.62%) CMDB
6 3 (1.73%) Smartphone
7 2 (1.16%) Mainframe
7 2 (1.16%) Replication
7 2 (1.16%) Tandem
7 2 (1.16%) User Experience
8 1 (0.58%) AS400
8 1 (0.58%) Blackberry
8 1 (0.58%) Data Centre
8 1 (0.58%) Economics
8 1 (0.58%) IBM Mainframe
8 1 (0.58%) Visualisation
Operating Systems
1 76 (43.93%) AIX
2 73 (42.20%) Windows
3 55 (31.79%) Windows Server
4 50 (28.90%) Unix
5 46 (26.59%) Solaris
6 41 (23.70%) Linux
7 31 (17.92%) Red Hat Enterprise Linux
8 16 (9.25%) Windows Server 2008
9 15 (8.67%) Windows Server 2003
10 13 (7.51%) OS/390
11 7 (4.05%) HPUX
12 1 (0.58%) Android
12 1 (0.58%) Apple iOS
12 1 (0.58%) MVS
12 1 (0.58%) Windows 2000
12 1 (0.58%) Windows XP
12 1 (0.58%) zOS
Processes & Methodologies
1 133 (76.88%) ITIL
2 62 (35.84%) Change Management
3 61 (35.26%) Problem Management
4 54 (31.21%) Release Management
5 53 (30.64%) Root Cause Analysis
6 41 (23.70%) Project Management
7 37 (21.39%) Incident Management
8 36 (20.81%) High Availability
9 35 (20.23%) QMS
10 28 (16.18%) Business Continuity
10 28 (16.18%) Compliance Management
11 25 (14.45%) Service Design
12 24 (13.87%) Quality Management
13 21 (12.14%) Configuration Management
14 17 (9.83%) Agile Software Development
15 16 (9.25%) ITIL V3
16 14 (8.09%) SOA
17 12 (6.94%) Coaching
17 12 (6.94%) Security Management
18 11 (6.36%) Agile Project Management
Programming Languages
1 13 (7.51%) Java
2 10 (5.78%) Perl
3 9 (5.20%) C
3 9 (5.20%) C++
3 9 (5.20%) SQL
4 2 (1.16%) T-SQL
5 1 (0.58%) JCL
5 1 (0.58%) PowerShell
5 1 (0.58%) REXX
5 1 (0.58%) VB
5 1 (0.58%) VBScript
Qualifications
1 68 (39.31%) Security Cleared
2 54 (31.21%) SC Cleared
3 34 (19.65%) Degree
4 29 (16.76%) RHCE
5 23 (13.29%) BPSS Clearance
6 13 (7.51%) Microsoft Certification
7 6 (3.47%) DV Cleared
8 5 (2.89%) ITIL Foundation Certificate
9 4 (2.31%) MCSE
10 3 (1.73%) Cisco Certification
10 3 (1.73%) ITIL Certification
11 2 (1.16%) MCDBA
12 1 (0.58%) CCNA
12 1 (0.58%) CCNP
12 1 (0.58%) MCP
Quality Assurance & Compliance
1 55 (31.79%) SLA
2 25 (14.45%) ISO 9001
3 21 (12.14%) Disclosure Scotland
4 1 (0.58%) COBIT
4 1 (0.58%) JSP 440
4 1 (0.58%) PMBOK
4 1 (0.58%) QA
System Software
1 29 (16.76%) KVM
2 24 (13.87%) Active Directory
3 22 (12.72%) Oracle RAC
4 21 (12.14%) VMware Infrastructure
5 20 (11.56%) Microsoft App-V
6 15 (8.67%) XenApp
6 15 (8.67%) XenDesktop
6 15 (8.67%) XenServer
7 7 (4.05%) Firmware
7 7 (4.05%) Terminal Services
8 1 (0.58%) Hyper-V
8 1 (0.58%) Time Sharing Option
Systems Management
1 29 (16.76%) EMC NetWorker
2 14 (8.09%) XenMobile
3 13 (7.51%) SafeCom
4 12 (6.94%) EdgeSight
5 9 (5.20%) NetBackup
6 8 (4.62%) OpenView
6 8 (4.62%) OpenView Configuration Management
6 8 (4.62%) Perfmon
6 8 (4.62%) Tivoli Storage Manager
7 7 (4.05%) HP Data Protector
7 7 (4.05%) HP SIM
7 7 (4.05%) Microsoft Clustering
7 7 (4.05%) Tivoli
8 2 (1.16%) Backup Exec
9 1 (0.58%) Oracle RMAN
9 1 (0.58%) Puppet
9 1 (0.58%) PureDisk
9 1 (0.58%) SCCM
9 1 (0.58%) Simpana
9 1 (0.58%) Systems Management Server (SMS)
Vendors
1 77 (44.51%) HP
2 74 (42.77%) Microsoft
3 59 (34.10%) Oracle
4 34 (19.65%) IBM
4 34 (19.65%) ServiceNow
5 32 (18.50%) SAP
6 30 (17.34%) EMC
6 30 (17.34%) Red Hat
7 22 (12.72%) Citrix
8 21 (12.14%) VMware
9 16 (9.25%) CA
10 13 (7.51%) AppSense
10 13 (7.51%) ThinPrint
11 11 (6.36%) Fujitsu
11 11 (6.36%) Sun
12 10 (5.78%) Axway
13 9 (5.20%) Symantec
14 7 (4.05%) Lotus
15 4 (2.31%) Cisco
16 2 (1.16%) Siemens
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 5 days ago