The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 16 37 29
Rank change year-on-year
+21 -8
Contract jobs citing Service Delivery 128 40 25
As % of all contract IT jobs located in Tyne and Wear 11.69% 5.03% 5.77%
As % of the Processes & Methodologies category 14.07% 6.11% 7.23%
Number of daily rates quoted 90 29 21
Median daily rate £268 £400 £375
Median daily rate % change year-on-year
-33.12% +6.66%
90% offered a daily rate of more than £210 £322 £338
10% offered a daily rate of more than £366 £578 £450
UK excluding London median daily rate £375 £400 £375
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 16 2 0
Median hourly rate £27.00 £18.00 -
Median hourly rate % change year-on-year
+50.00% -
UK excluding London median hourly rate £21.50 £17.50 £14.75
% change year-on-year
+22.85% +18.64%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
910 655 346
As % of all contract IT jobs located in Tyne and Wear 83.11% 82.39% 79.91%
Number of daily rates quoted 624 431 237
Median daily rate £325 £430 £363
Median daily rate % change year-on-year
-24.41% +18.62%
90% offered a daily rate of more than £225 £275 £250
10% offered a daily rate of more than £488 £600 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 52 25 17
Median hourly rate £28.00 £19.75 £18.53
Median hourly rate % change year-on-year
+41.77% +6.58%
90% offered a hourly rate of more than £19.70 £12.35 £16.55
10% offered a hourly rate of more than £36.00 £42.55 £38.75
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 25 August 2016.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 25 August 2016.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +15 125 £268 -33.12% 5
Sunderland - 2 - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 25 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 215 (81.75%) ITIL
2 156 (59.32%) HP
3 132 (50.19%) Windows
4 124 (47.15%) Security Cleared
5 121 (46.01%) Microsoft
6 108 (41.06%) AIX
7 103 (39.16%) SC Cleared
8 102 (38.78%) Problem Management
8 102 (38.78%) Change Management
9 96 (36.50%) Windows Server
10 91 (34.60%) SLA
11 83 (31.56%) Oracle
12 80 (30.42%) Root Cause Analysis
13 76 (28.90%) Release Management
14 74 (28.14%) Unix
15 72 (27.38%) Project Management
16 69 (26.24%) Solaris
17 68 (25.86%) Incident Management
18 65 (24.71%) Linux
19 64 (24.33%) SAP
20 61 (23.19%) Business Continuity
21 60 (22.81%) Degree
22 59 (22.43%) Computer Science
22 59 (22.43%) Clustering
23 54 (20.53%) Citrix
24 53 (20.15%) Active Directory
24 53 (20.15%) High Availability
25 51 (19.39%) DHCP
26 50 (19.01%) QMS
27 49 (18.63%) ServiceNow

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (15.59%) IIS
2 31 (11.79%) WebLogic
3 13 (4.94%) Tuxedo
4 12 (4.56%) MQSeries
4 12 (4.56%) Oracle HTTP Server
4 12 (4.56%) WebSphere
4 12 (4.56%) WebSphere Application Server
5 11 (4.18%) Oracle Application Server
5 11 (4.18%) SharePoint
6 10 (3.80%) Apache
6 10 (3.80%) IBM Notes
7 9 (3.42%) AquaLogic
8 3 (1.14%) SharePoint 2010
8 3 (1.14%) SharePoint 2013
9 2 (0.76%) Exchange Server 2010
9 2 (0.76%) Exchange Server 2013
9 2 (0.76%) Office Communications Server
9 2 (0.76%) Oracle Workflow
9 2 (0.76%) SharePoint Server
9 2 (0.76%) Skype for Business
Applications
1 18 (6.84%) MS Excel
2 6 (2.28%) MS Office
3 2 (0.76%) InfoPath
3 2 (0.76%) MS Project
3 2 (0.76%) MS Visio
4 1 (0.38%) MS PowerPoint
Business Applications
1 9 (3.42%) OpenText MBPM
2 1 (0.38%) SAP Oil and Gas
Communications & Networking
1 51 (19.39%) DHCP
2 36 (13.69%) SAN
3 17 (6.46%) Firewall
4 14 (5.32%) DNS
5 10 (3.80%) SSL
6 9 (3.42%) TCP/IP
7 8 (3.04%) FTP
8 2 (0.76%) Extranet
8 2 (0.76%) Intranet
8 2 (0.76%) Skype
9 1 (0.38%) HTTP
9 1 (0.38%) Network Security
Database & Business Intelligence
1 21 (7.98%) SQL Server
2 9 (3.42%) SQL Server 2005
3 6 (2.28%) Business Intelligence Development Studio
3 6 (2.28%) BusinessObjects
3 6 (2.28%) SQL Server 2000
3 6 (2.28%) SQL Server 2012
4 3 (1.14%) SQL Server 2008
4 3 (1.14%) SQL Server Integration Services
5 2 (0.76%) Microsoft Analysis Services
5 2 (0.76%) SQL Server Analysis Services
6 1 (0.38%) Apache Hive
6 1 (0.38%) Big Data
6 1 (0.38%) Data Warehouse
6 1 (0.38%) Enterprise Data Warehouse
6 1 (0.38%) Hadoop
6 1 (0.38%) HBase
6 1 (0.38%) MongoDB
6 1 (0.38%) Pentaho
6 1 (0.38%) PostgreSQL
Development Applications
1 10 (3.80%) MSI
2 6 (2.28%) SQL Server Management Studio (SSMS)
3 1 (0.38%) ERwin
General
1 14 (5.32%) Finance
2 3 (1.14%) Manufacturing
3 1 (0.38%) Electronics
3 1 (0.38%) Marketing
3 1 (0.38%) Telecoms
Job Titles
1 80 (30.42%) Support Engineer
2 29 (11.03%) Virtualisation Engineer
3 27 (10.27%) Administrator
4 22 (8.37%) Support Specialist
5 21 (7.98%) Linux Engineer
6 20 (7.60%) Linux Administrator
7 17 (6.46%) Linux Support
8 14 (5.32%) Backup Engineer
9 12 (4.56%) Middleware Engineer
10 11 (4.18%) Linux Support Engineer
10 11 (4.18%) Server Support
10 11 (4.18%) Wintel Support
11 10 (3.80%) Architect
11 10 (3.80%) Storage Engineer
11 10 (3.80%) Unix Support
12 9 (3.42%) Agile Coach
12 9 (3.42%) Service Architect
12 9 (3.42%) Unix Engineer
13 8 (3.04%) AIX Engineer
13 8 (3.04%) AIX Support
Libraries, Frameworks & Software Standards
1 34 (12.93%) Middleware
2 12 (4.56%) IBM Integration Bus
3 11 (4.18%) J2EE
4 8 (3.04%) ISPF
5 7 (2.66%) Web Services
6 4 (1.52%) ADO
7 3 (1.14%) .NET
7 3 (1.14%) ASP.NET
7 3 (1.14%) SAP Basis
8 2 (0.76%) MDX
Miscellaneous
1 59 (22.43%) Clustering
1 59 (22.43%) Computer Science
2 45 (17.11%) Management Information System
3 14 (5.32%) Analytical Skills
3 14 (5.32%) CMDB
4 13 (4.94%) Mainframe
4 13 (4.94%) Replication
5 7 (2.66%) IBM Mainframe
5 7 (2.66%) User Experience
6 3 (1.14%) N-Tier
7 2 (0.76%) Data Centre
7 2 (0.76%) Virtual Team
7 2 (0.76%) Visualisation
8 1 (0.38%) AS400
8 1 (0.38%) Blackberry
8 1 (0.38%) CLARiiON
8 1 (0.38%) Data Integration
8 1 (0.38%) Digital Media
8 1 (0.38%) EMC VMAX
8 1 (0.38%) Symmetrix DMX
Operating Systems
1 132 (50.19%) Windows
2 108 (41.06%) AIX
3 96 (36.50%) Windows Server
4 74 (28.14%) Unix
5 69 (26.24%) Solaris
6 65 (24.71%) Linux
7 47 (17.87%) Red Hat Enterprise Linux
8 43 (16.35%) Windows Server 2008
9 40 (15.21%) Windows Server 2003
10 14 (5.32%) HPUX
11 12 (4.56%) OS/390
12 8 (3.04%) MVS
12 8 (3.04%) zOS
13 1 (0.38%) Android
13 1 (0.38%) Apple iOS
13 1 (0.38%) Windows 7
Processes & Methodologies
1 215 (81.75%) ITIL
2 102 (38.78%) Change Management
2 102 (38.78%) Problem Management
3 80 (30.42%) Root Cause Analysis
4 76 (28.90%) Release Management
5 72 (27.38%) Project Management
6 68 (25.86%) Incident Management
7 61 (23.19%) Business Continuity
8 53 (20.15%) High Availability
9 50 (19.01%) QMS
10 42 (15.97%) Compliance Management
11 41 (15.59%) Quality Management
12 29 (11.03%) Configuration Management
13 22 (8.37%) ITIL V3
13 22 (8.37%) SOA
14 20 (7.60%) Knowledge Management
15 19 (7.22%) Agile Software Development
16 17 (6.46%) Coaching
17 16 (6.08%) ITSM
17 16 (6.08%) Service Design
Programming Languages
1 21 (7.98%) SQL
2 14 (5.32%) Java
3 12 (4.56%) C++
4 11 (4.18%) C
4 11 (4.18%) Perl
5 8 (3.04%) JCL
5 8 (3.04%) REXX
6 7 (2.66%) T-SQL
7 4 (1.52%) VB
7 4 (1.52%) VBScript
8 3 (1.14%) C#
8 3 (1.14%) VB.NET
8 3 (1.14%) VBA
9 2 (0.76%) JavaScript
10 1 (0.38%) PHP
10 1 (0.38%) PowerShell
10 1 (0.38%) Python
10 1 (0.38%) Shell Script
Qualifications
1 124 (47.15%) Security Cleared
2 103 (39.16%) SC Cleared
3 60 (22.81%) Degree
4 43 (16.35%) BPSS Clearance
5 42 (15.97%) RHCE
6 27 (10.27%) Microsoft Certification
7 11 (4.18%) MCSE
8 9 (3.42%) DV Cleared
8 9 (3.42%) MCDBA
9 4 (1.52%) CCNA
9 4 (1.52%) CCNP
9 4 (1.52%) Cisco Certification
9 4 (1.52%) MCP
10 3 (1.14%) ITIL Foundation Certificate
11 2 (0.76%) ITIL Certification
12 1 (0.38%) AAT
12 1 (0.38%) BC Cleared
Quality Assurance & Compliance
1 91 (34.60%) SLA
2 45 (17.11%) ISO 9001
3 37 (14.07%) Disclosure Scotland
4 1 (0.38%) JSP 440
4 1 (0.38%) QA
System Software
1 53 (20.15%) Active Directory
2 47 (17.87%) VMware Infrastructure
3 43 (16.35%) KVM
4 42 (15.97%) Microsoft App-V
5 40 (15.21%) XenApp
6 39 (14.83%) XenDesktop
6 39 (14.83%) XenServer
7 34 (12.93%) Oracle RAC
8 10 (3.80%) Terminal Services
9 8 (3.04%) Time Sharing Option
10 2 (0.76%) Firmware
11 1 (0.38%) Hyper-V
11 1 (0.38%) vSphere
Systems Management
1 39 (14.83%) XenMobile
2 38 (14.45%) EMC NetWorker
3 37 (14.07%) SafeCom
4 31 (11.79%) EdgeSight
5 20 (7.60%) NetBackup
5 20 (7.60%) Tivoli Storage Manager
6 16 (6.08%) HP Data Protector
6 16 (6.08%) OpenView Configuration Management
6 16 (6.08%) Perfmon
7 15 (5.70%) Tivoli
8 11 (4.18%) OpenView
9 10 (3.80%) Microsoft Clustering
10 8 (3.04%) HP SIM
11 6 (2.28%) Control-M
12 4 (1.52%) Legato
12 4 (1.52%) Simpana
13 3 (1.14%) PureDisk
14 2 (0.76%) SCCM
14 2 (0.76%) Systems Management Server (SMS)
15 1 (0.38%) Puppet
Vendors
1 156 (59.32%) HP
2 121 (46.01%) Microsoft
3 83 (31.56%) Oracle
4 64 (24.33%) SAP
5 54 (20.53%) Citrix
6 49 (18.63%) ServiceNow
7 48 (18.25%) VMware
8 46 (17.49%) IBM
9 43 (16.35%) Red Hat
10 37 (14.07%) ThinPrint
11 36 (13.69%) EMC
12 33 (12.55%) AppSense
13 32 (12.17%) CA
14 21 (7.98%) Symantec
15 11 (4.18%) Fujitsu
16 10 (3.80%) Lotus
16 10 (3.80%) Sun
17 9 (3.42%) Axway
18 6 (2.28%) BMC
19 5 (1.90%) Meridio