The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 18 47 28
Rank change year-on-year
+29 -19
Contract jobs citing Service Delivery 188 18 15
As % of all contract IT jobs located in Tyne and Wear 13.06% 2.75% 3.74%
As % of the Processes & Methodologies category 15.09% 3.57% 5.05%
Number of daily rates quoted 129 13 7
Median daily rate £280 £360 £350
Median daily rate % change year-on-year
-22.22% +2.85%
90% offered a daily rate of more than £225 £249 £323
10% offered a daily rate of more than £361 £600 £575
UK excluding London median daily rate £370 £387 £355
% change year-on-year
-4.39% +9.01%
Number of hourly rates quoted 16 1 0
Median hourly rate £27.00 £10.00 -
Median hourly rate % change year-on-year
+170.00% -
UK excluding London median hourly rate £25.25 £16.00 £14.50
% change year-on-year
+57.81% +10.34%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1246 504 297
As % of all contract IT jobs located in Tyne and Wear 86.53% 77.06% 74.06%
Number of daily rates quoted 837 331 212
Median daily rate £320 £395 £350
Median daily rate % change year-on-year
-18.98% +12.85%
90% offered a daily rate of more than £225 £250 £235
10% offered a daily rate of more than £500 £553 £463
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 72 35 5
Median hourly rate £28.00 £16.50 £33.50
Median hourly rate % change year-on-year
+69.69% -50.74%
90% offered a hourly rate of more than £22.00 £11.70 £16.50
10% offered a hourly rate of more than £36.00 £40.00 £45.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 1 July 2016.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 1 July 2016.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +25 184 £280 -22.22% 6
Sunderland -3 2 - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 1 July 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 174 (74.04%) ITIL
2 124 (52.77%) HP
3 116 (49.36%) Security Cleared
4 99 (42.13%) SC Cleared
4 99 (42.13%) Windows
5 88 (37.45%) Microsoft
6 84 (35.74%) Change Management
7 78 (33.19%) Problem Management
7 78 (33.19%) AIX
8 70 (29.79%) Windows Server
9 68 (28.94%) SLA
10 61 (25.96%) Oracle
11 60 (25.53%) Root Cause Analysis
12 58 (24.68%) Project Management
13 56 (23.83%) Release Management
14 53 (22.55%) Linux
14 53 (22.55%) Unix
15 51 (21.70%) SAP
16 50 (21.28%) Solaris
16 50 (21.28%) Incident Management
17 49 (20.85%) Business Continuity
18 46 (19.57%) Clustering
19 45 (19.15%) Degree
19 45 (19.15%) Computer Science
20 44 (18.72%) Citrix
21 41 (17.45%) Active Directory
21 41 (17.45%) High Availability
22 40 (17.02%) DHCP
23 38 (16.17%) VMware
23 38 (16.17%) Management Information System

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (13.62%) IIS
2 18 (7.66%) WebLogic
3 9 (3.83%) SharePoint
3 9 (3.83%) Tuxedo
4 8 (3.40%) Apache
4 8 (3.40%) IBM Notes
4 8 (3.40%) MQSeries
4 8 (3.40%) Oracle HTTP Server
4 8 (3.40%) WebSphere
4 8 (3.40%) WebSphere Application Server
5 7 (2.98%) Oracle Application Server
6 5 (2.13%) AquaLogic
7 2 (0.85%) Oracle Workflow
7 2 (0.85%) SharePoint 2010
7 2 (0.85%) SharePoint Server
8 1 (0.43%) Exchange Server 2010
8 1 (0.43%) Exchange Server 2013
8 1 (0.43%) Office Communications Server
8 1 (0.43%) SharePoint 2013
8 1 (0.43%) Skype for Business
Applications
1 16 (6.81%) MS Excel
2 6 (2.55%) MS Office
3 3 (1.28%) MS Visio
4 2 (0.85%) InfoPath
5 1 (0.43%) MS PowerPoint
5 1 (0.43%) MS Project
Business Applications
1 5 (2.13%) OpenText MBPM
Communications & Networking
1 40 (17.02%) DHCP
2 28 (11.91%) SAN
3 16 (6.81%) Firewall
4 10 (4.26%) DNS
4 10 (4.26%) TCP/IP
5 8 (3.40%) FTP
6 7 (2.98%) SSL
7 2 (0.85%) Extranet
7 2 (0.85%) HTTP
7 2 (0.85%) Intranet
8 1 (0.43%) Internet
8 1 (0.43%) LAN
8 1 (0.43%) Network Security
8 1 (0.43%) Skype
8 1 (0.43%) VPN
8 1 (0.43%) WAN
Database & Business Intelligence
1 19 (8.09%) SQL Server
2 9 (3.83%) SQL Server 2005
3 6 (2.55%) Business Intelligence Development Studio
3 6 (2.55%) BusinessObjects
3 6 (2.55%) SQL Server 2000
3 6 (2.55%) SQL Server 2012
4 3 (1.28%) SQL Server 2008
4 3 (1.28%) SQL Server Integration Services
5 2 (0.85%) Microsoft Analysis Services
5 2 (0.85%) SQL Server Analysis Services
6 1 (0.43%) Apache Hive
6 1 (0.43%) Big Data
6 1 (0.43%) Data Warehouse
6 1 (0.43%) Enterprise Data Warehouse
6 1 (0.43%) Hadoop
6 1 (0.43%) HBase
6 1 (0.43%) MongoDB
6 1 (0.43%) Pentaho
6 1 (0.43%) PostgreSQL
Development Applications
1 8 (3.40%) MSI
2 6 (2.55%) SQL Server Management Studio (SSMS)
3 1 (0.43%) ERwin
General
1 11 (4.68%) Finance
2 3 (1.28%) Law
2 3 (1.28%) Legal
3 2 (0.85%) Manufacturing
Job Titles
1 64 (27.23%) Support Engineer
2 24 (10.21%) Virtualisation Engineer
3 20 (8.51%) Administrator
4 18 (7.66%) Agile Coach
4 18 (7.66%) Linux Engineer
5 15 (6.38%) Support Specialist
6 14 (5.96%) Architect
6 14 (5.96%) Digital Agile Coach
6 14 (5.96%) Linux Administrator
7 13 (5.53%) Service Architect
8 12 (5.11%) Backup Engineer
8 12 (5.11%) Linux Support
9 11 (4.68%) Senior Digital Agile Coach
10 10 (4.26%) Wintel Support
11 9 (3.83%) Linux Support Engineer
12 8 (3.40%) Middleware Engineer
12 8 (3.40%) Server Support
12 8 (3.40%) Storage Engineer
13 7 (2.98%) Project Manager
14 6 (2.55%) DBA
Libraries, Frameworks & Software Standards
1 25 (10.64%) Middleware
2 8 (3.40%) IBM Integration Bus
2 8 (3.40%) ISPF
3 7 (2.98%) J2EE
3 7 (2.98%) Web Services
4 4 (1.70%) ADO
5 3 (1.28%) .NET
5 3 (1.28%) ASP.NET
5 3 (1.28%) SAP Basis
6 2 (0.85%) MDX
Miscellaneous
1 46 (19.57%) Clustering
2 45 (19.15%) Computer Science
3 38 (16.17%) Management Information System
4 18 (7.66%) Analytical Skills
5 13 (5.53%) Mainframe
6 12 (5.11%) CMDB
6 12 (5.11%) Replication
7 8 (3.40%) User Experience
8 7 (2.98%) IBM Mainframe
9 5 (2.13%) Economics
10 3 (1.28%) N-Tier
11 2 (0.85%) Virtual Team
12 1 (0.43%) Data Centre
12 1 (0.43%) Data Integration
12 1 (0.43%) Digital Media
12 1 (0.43%) EMC VMAX
12 1 (0.43%) HACMP
12 1 (0.43%) Smartphone
12 1 (0.43%) Symmetrix DMX
12 1 (0.43%) Visualisation
Operating Systems
1 99 (42.13%) Windows
2 78 (33.19%) AIX
3 70 (29.79%) Windows Server
4 53 (22.55%) Linux
4 53 (22.55%) Unix
5 50 (21.28%) Solaris
6 36 (15.32%) Red Hat Enterprise Linux
7 35 (14.89%) Windows Server 2008
8 32 (13.62%) Windows Server 2003
9 12 (5.11%) HPUX
10 8 (3.40%) MVS
10 8 (3.40%) OS/390
10 8 (3.40%) zOS
11 1 (0.43%) Windows 7
Processes & Methodologies
1 174 (74.04%) ITIL
2 84 (35.74%) Change Management
3 78 (33.19%) Problem Management
4 60 (25.53%) Root Cause Analysis
5 58 (24.68%) Project Management
6 56 (23.83%) Release Management
7 50 (21.28%) Incident Management
8 49 (20.85%) Business Continuity
9 41 (17.45%) High Availability
10 33 (14.04%) QMS
11 28 (11.91%) Quality Management
12 26 (11.06%) Agile Software Development
12 26 (11.06%) Coaching
13 25 (10.64%) Configuration Management
13 25 (10.64%) ITIL V3
14 23 (9.79%) Service Design
15 22 (9.36%) Mentoring
16 17 (7.23%) Knowledge Management
16 17 (7.23%) Programme Management
17 16 (6.81%) ITSM
Programming Languages
1 18 (7.66%) SQL
2 11 (4.68%) C++
3 10 (4.26%) Java
4 8 (3.40%) JCL
4 8 (3.40%) REXX
5 7 (2.98%) C
5 7 (2.98%) Perl
6 6 (2.55%) T-SQL
7 5 (2.13%) JavaScript
8 4 (1.70%) Python
9 3 (1.28%) C#
9 3 (1.28%) VB
9 3 (1.28%) VB.NET
9 3 (1.28%) VBA
9 3 (1.28%) VBScript
10 1 (0.43%) PHP
10 1 (0.43%) Shell Script
Qualifications
1 116 (49.36%) Security Cleared
2 99 (42.13%) SC Cleared
3 45 (19.15%) Degree
4 33 (14.04%) BPSS Clearance
5 31 (13.19%) RHCE
6 22 (9.36%) Microsoft Certification
7 10 (4.26%) DV Cleared
8 9 (3.83%) MCDBA
9 8 (3.40%) MCSE
10 4 (1.70%) CCNA
10 4 (1.70%) CCNP
10 4 (1.70%) Cisco Certification
10 4 (1.70%) MCP
11 3 (1.28%) BC Cleared
11 3 (1.28%) ITIL Foundation Certificate
12 2 (0.85%) ITIL Certification
13 1 (0.43%) AAT
13 1 (0.43%) IBM AIX Certification
Quality Assurance & Compliance
1 68 (28.94%) SLA
2 32 (13.62%) ISO 9001
3 26 (11.06%) Disclosure Scotland
4 1 (0.43%) QA
System Software
1 41 (17.45%) Active Directory
2 37 (15.74%) VMware Infrastructure
3 32 (13.62%) KVM
3 32 (13.62%) Microsoft App-V
3 32 (13.62%) XenApp
4 31 (13.19%) XenDesktop
4 31 (13.19%) XenServer
5 27 (11.49%) Oracle RAC
6 8 (3.40%) Terminal Services
6 8 (3.40%) Time Sharing Option
7 2 (0.85%) Firmware
8 1 (0.43%) GPFS
8 1 (0.43%) vSphere
Systems Management
1 32 (13.62%) XenMobile
2 31 (13.19%) EMC NetWorker
3 30 (12.77%) SafeCom
4 24 (10.21%) EdgeSight
5 18 (7.66%) NetBackup
5 18 (7.66%) Tivoli Storage Manager
6 14 (5.96%) HP Data Protector
6 14 (5.96%) Perfmon
7 13 (5.53%) OpenView Configuration Management
7 13 (5.53%) Tivoli
8 9 (3.83%) OpenView
9 8 (3.40%) Microsoft Clustering
10 6 (2.55%) Control-M
10 6 (2.55%) HP SIM
11 4 (1.70%) Legato
11 4 (1.70%) Simpana
12 3 (1.28%) PureDisk
13 2 (0.85%) Puppet
14 1 (0.43%) AirWatch
14 1 (0.43%) SAP Afaria
Vendors
1 124 (52.77%) HP
2 88 (37.45%) Microsoft
3 61 (25.96%) Oracle
4 51 (21.70%) SAP
5 44 (18.72%) Citrix
6 38 (16.17%) VMware
7 37 (15.74%) IBM
8 34 (14.47%) ServiceNow
9 33 (14.04%) Red Hat
10 30 (12.77%) ThinPrint
11 29 (12.34%) EMC
12 25 (10.64%) AppSense
13 22 (9.36%) CA
14 19 (8.09%) Symantec
15 8 (3.40%) Lotus
16 7 (2.98%) Fujitsu
17 6 (2.55%) BMC
17 6 (2.55%) Sun
18 5 (2.13%) Axway
18 5 (2.13%) Meridio
Newcastle Upon Tyne, Tyne And Wear
IQUO
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Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £221.00 - £243.10 per annum
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