The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 16 47 32
Rank change year-on-year
+31 -15
Contract jobs citing Service Delivery 158 24 14
As % of all contract IT jobs located in Tyne and Wear 12.54% 3.32% 3.81%
As % of the Processes & Methodologies category 14.79% 4.19% 5.09%
Number of daily rates quoted 110 20 12
Median daily rate £270 £485 £356
Median daily rate % change year-on-year
-44.32% +36.14%
90% offered a daily rate of more than £212 £313 £326
10% offered a daily rate of more than £363 £583 £451
UK excluding London median daily rate £365 £400 £375
% change year-on-year
-8.75% +6.66%
Number of hourly rates quoted 15 1 0
Median hourly rate £27.00 £10.00 -
Median hourly rate % change year-on-year
+170.00% -
UK excluding London median hourly rate £23.25 £15.00 £14.75
% change year-on-year
+55.00% +1.69%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Contract IT job ads with a match in the
Processes & Methodologies category
1068 573 275
As % of all contract IT jobs located in Tyne and Wear 84.76% 79.36% 74.93%
Number of daily rates quoted 734 372 193
Median daily rate £325 £405 £375
Median daily rate % change year-on-year
-19.75% +8.00%
90% offered a daily rate of more than £225 £263 £250
10% offered a daily rate of more than £500 £525 £469
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 62 27 10
Median hourly rate £28.00 £15.00 £32.50
Median hourly rate % change year-on-year
+86.66% -53.84%
90% offered a hourly rate of more than £20.50 £10.23 £16.60
10% offered a hourly rate of more than £36.00 £42.50 £45.00
UK excluding London median hourly rate £30.00 £30.50 £26.50
% change year-on-year
-1.63% +15.09%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Daily Rate Trend in Tyne and Wear

Service Delivery
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 30 July 2016.

Service Delivery Daily Rate Histogram in Tyne and Wear

Service Delivery
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Hourly Rate Trend in Tyne and Wear

Service Delivery
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 30 July 2016.

Service Delivery Hourly Rate Histogram in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +27 155 £270 -44.32% 4
Sunderland - 2 - -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 30 July 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 197 (80.41%) ITIL
2 143 (58.37%) HP
3 121 (49.39%) Windows
4 117 (47.76%) Security Cleared
5 110 (44.90%) Microsoft
6 98 (40.00%) SC Cleared
7 96 (39.18%) AIX
8 95 (38.78%) Change Management
9 94 (38.37%) Problem Management
10 86 (35.10%) Windows Server
11 82 (33.47%) SLA
12 76 (31.02%) Oracle
13 74 (30.20%) Root Cause Analysis
14 69 (28.16%) Release Management
15 67 (27.35%) Unix
16 65 (26.53%) Project Management
17 62 (25.31%) Solaris
17 62 (25.31%) Incident Management
18 61 (24.90%) Linux
19 59 (24.08%) Degree
20 58 (23.67%) Computer Science
20 58 (23.67%) SAP
21 56 (22.86%) Business Continuity
22 54 (22.04%) Clustering
23 51 (20.82%) Citrix
24 50 (20.41%) Active Directory
25 48 (19.59%) DHCP
25 48 (19.59%) High Availability
26 45 (18.37%) VMware
27 44 (17.96%) QMS

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (15.51%) IIS
2 28 (11.43%) WebLogic
3 12 (4.90%) Tuxedo
4 11 (4.49%) MQSeries
4 11 (4.49%) Oracle HTTP Server
4 11 (4.49%) SharePoint
4 11 (4.49%) WebSphere
4 11 (4.49%) WebSphere Application Server
5 10 (4.08%) Apache
5 10 (4.08%) IBM Notes
5 10 (4.08%) Oracle Application Server
6 8 (3.27%) AquaLogic
7 3 (1.22%) SharePoint 2010
7 3 (1.22%) SharePoint 2013
8 2 (0.82%) Exchange Server 2010
8 2 (0.82%) Exchange Server 2013
8 2 (0.82%) Office Communications Server
8 2 (0.82%) Oracle Workflow
8 2 (0.82%) SharePoint Server
8 2 (0.82%) Skype for Business
Applications
1 17 (6.94%) MS Excel
2 6 (2.45%) MS Office
3 2 (0.82%) InfoPath
3 2 (0.82%) MS Project
3 2 (0.82%) MS Visio
4 1 (0.41%) MS PowerPoint
Business Applications
1 8 (3.27%) OpenText MBPM
Communications & Networking
1 48 (19.59%) DHCP
2 32 (13.06%) SAN
3 17 (6.94%) Firewall
4 14 (5.71%) DNS
5 10 (4.08%) SSL
5 10 (4.08%) TCP/IP
6 8 (3.27%) FTP
7 2 (0.82%) Extranet
7 2 (0.82%) HTTP
7 2 (0.82%) Intranet
7 2 (0.82%) Skype
8 1 (0.41%) Network Security
Database & Business Intelligence
1 21 (8.57%) SQL Server
2 9 (3.67%) SQL Server 2005
3 6 (2.45%) Business Intelligence Development Studio
3 6 (2.45%) BusinessObjects
3 6 (2.45%) SQL Server 2000
3 6 (2.45%) SQL Server 2012
4 3 (1.22%) SQL Server 2008
4 3 (1.22%) SQL Server Integration Services
5 2 (0.82%) Microsoft Analysis Services
5 2 (0.82%) SQL Server Analysis Services
6 1 (0.41%) Apache Hive
6 1 (0.41%) Big Data
6 1 (0.41%) Data Warehouse
6 1 (0.41%) Enterprise Data Warehouse
6 1 (0.41%) Hadoop
6 1 (0.41%) HBase
6 1 (0.41%) MongoDB
6 1 (0.41%) Pentaho
6 1 (0.41%) PostgreSQL
Development Applications
1 10 (4.08%) MSI
2 6 (2.45%) SQL Server Management Studio (SSMS)
3 1 (0.41%) ERwin
General
1 11 (4.49%) Finance
2 2 (0.82%) Manufacturing
Job Titles
1 74 (30.20%) Support Engineer
2 28 (11.43%) Virtualisation Engineer
3 24 (9.80%) Administrator
4 20 (8.16%) Linux Engineer
5 19 (7.76%) Support Specialist
6 17 (6.94%) Linux Administrator
7 15 (6.12%) Linux Support
8 14 (5.71%) Backup Engineer
9 11 (4.49%) Linux Support Engineer
10 10 (4.08%) Architect
10 10 (4.08%) Middleware Engineer
10 10 (4.08%) Storage Engineer
10 10 (4.08%) Wintel Support
11 9 (3.67%) Agile Coach
11 9 (3.67%) Server Support
11 9 (3.67%) Service Architect
12 8 (3.27%) Unix Support
13 7 (2.86%) 3rd Line Support
13 7 (2.86%) Digital Agile Coach
13 7 (2.86%) Unix Engineer
Libraries, Frameworks & Software Standards
1 31 (12.65%) Middleware
2 11 (4.49%) IBM Integration Bus
3 10 (4.08%) J2EE
4 8 (3.27%) ISPF
5 6 (2.45%) Web Services
6 4 (1.63%) ADO
7 3 (1.22%) .NET
7 3 (1.22%) ASP.NET
7 3 (1.22%) SAP Basis
8 2 (0.82%) MDX
Miscellaneous
1 58 (23.67%) Computer Science
2 54 (22.04%) Clustering
3 44 (17.96%) Management Information System
4 15 (6.12%) Analytical Skills
5 14 (5.71%) CMDB
6 13 (5.31%) Mainframe
6 13 (5.31%) Replication
7 8 (3.27%) User Experience
8 7 (2.86%) IBM Mainframe
9 3 (1.22%) N-Tier
10 2 (0.82%) Data Centre
10 2 (0.82%) Virtual Team
10 2 (0.82%) Visualisation
11 1 (0.41%) Blackberry
11 1 (0.41%) Data Integration
11 1 (0.41%) Digital Media
11 1 (0.41%) EMC VMAX
11 1 (0.41%) Psychology
11 1 (0.41%) Smartphone
11 1 (0.41%) Symmetrix DMX
Operating Systems
1 121 (49.39%) Windows
2 96 (39.18%) AIX
3 86 (35.10%) Windows Server
4 67 (27.35%) Unix
5 62 (25.31%) Solaris
6 61 (24.90%) Linux
7 42 (17.14%) Red Hat Enterprise Linux
8 40 (16.33%) Windows Server 2008
9 37 (15.10%) Windows Server 2003
10 14 (5.71%) HPUX
11 11 (4.49%) OS/390
12 8 (3.27%) MVS
12 8 (3.27%) zOS
13 1 (0.41%) Android
13 1 (0.41%) Apple iOS
13 1 (0.41%) Windows 7
Processes & Methodologies
1 197 (80.41%) ITIL
2 95 (38.78%) Change Management
3 94 (38.37%) Problem Management
4 74 (30.20%) Root Cause Analysis
5 69 (28.16%) Release Management
6 65 (26.53%) Project Management
7 62 (25.31%) Incident Management
8 56 (22.86%) Business Continuity
9 48 (19.59%) High Availability
10 44 (17.96%) QMS
11 36 (14.69%) Quality Management
12 29 (11.84%) Configuration Management
13 22 (8.98%) ITIL V3
14 20 (8.16%) Knowledge Management
14 20 (8.16%) SOA
15 17 (6.94%) Agile Software Development
15 17 (6.94%) Coaching
15 17 (6.94%) Service Design
16 16 (6.53%) ITSM
16 16 (6.53%) Mentoring
Programming Languages
1 21 (8.57%) SQL
2 13 (5.31%) Java
3 11 (4.49%) C++
4 10 (4.08%) C
4 10 (4.08%) Perl
5 8 (3.27%) JCL
5 8 (3.27%) REXX
6 7 (2.86%) T-SQL
7 4 (1.63%) VB
7 4 (1.63%) VBScript
8 3 (1.22%) C#
8 3 (1.22%) VB.NET
8 3 (1.22%) VBA
9 2 (0.82%) JavaScript
10 1 (0.41%) PHP
10 1 (0.41%) PowerShell
10 1 (0.41%) Python
10 1 (0.41%) Shell Script
Qualifications
1 117 (47.76%) Security Cleared
2 98 (40.00%) SC Cleared
3 59 (24.08%) Degree
4 41 (16.73%) BPSS Clearance
5 37 (15.10%) RHCE
6 25 (10.20%) Microsoft Certification
7 9 (3.67%) DV Cleared
7 9 (3.67%) MCDBA
7 9 (3.67%) MCSE
8 4 (1.63%) CCNA
8 4 (1.63%) CCNP
8 4 (1.63%) Cisco Certification
8 4 (1.63%) MCP
9 3 (1.22%) ITIL Foundation Certificate
10 2 (0.82%) ITIL Certification
11 1 (0.41%) AAT
11 1 (0.41%) BC Cleared
Quality Assurance & Compliance
1 82 (33.47%) SLA
2 40 (16.33%) ISO 9001
3 34 (13.88%) Disclosure Scotland
4 1 (0.41%) JSP 440
4 1 (0.41%) QA
System Software
1 50 (20.41%) Active Directory
2 44 (17.96%) VMware Infrastructure
3 39 (15.92%) Microsoft App-V
4 38 (15.51%) KVM
5 37 (15.10%) XenApp
6 36 (14.69%) XenDesktop
6 36 (14.69%) XenServer
7 30 (12.24%) Oracle RAC
8 10 (4.08%) Terminal Services
9 8 (3.27%) Time Sharing Option
10 2 (0.82%) Firmware
11 1 (0.41%) Hyper-V
11 1 (0.41%) vSphere
Systems Management
1 36 (14.69%) XenMobile
2 34 (13.88%) EMC NetWorker
2 34 (13.88%) SafeCom
3 28 (11.43%) EdgeSight
4 20 (8.16%) NetBackup
4 20 (8.16%) Tivoli Storage Manager
5 16 (6.53%) HP Data Protector
5 16 (6.53%) OpenView Configuration Management
5 16 (6.53%) Perfmon
6 15 (6.12%) Tivoli
7 11 (4.49%) OpenView
8 10 (4.08%) Microsoft Clustering
9 8 (3.27%) HP SIM
10 6 (2.45%) Control-M
11 4 (1.63%) Legato
11 4 (1.63%) Simpana
12 3 (1.22%) PureDisk
13 2 (0.82%) Puppet
13 2 (0.82%) SCCM
13 2 (0.82%) Systems Management Server (SMS)
Vendors
1 143 (58.37%) HP
2 110 (44.90%) Microsoft
3 76 (31.02%) Oracle
4 58 (23.67%) SAP
5 51 (20.82%) Citrix
6 45 (18.37%) VMware
7 42 (17.14%) IBM
7 42 (17.14%) ServiceNow
8 38 (15.51%) Red Hat
9 34 (13.88%) ThinPrint
10 32 (13.06%) EMC
11 30 (12.24%) AppSense
12 29 (11.84%) CA
13 21 (8.57%) Symantec
14 10 (4.08%) Fujitsu
14 10 (4.08%) Lotus
15 9 (3.67%) Sun
16 8 (3.27%) Axway
17 6 (2.45%) BMC
18 5 (2.04%) Meridio
Newcastle Upon Tyne, Tyne and Wear
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